IBM Lotus Notes Hosted Messaging delivers services for quicker deployment

IBM Europe, Middle East, and Africa Software Announcement ZP08-0538
October 21, 2008

 
 ENUSZP08-0538.PDF (106KB)

Table of contents   Document options  
At a glance At a glance Education support Education support
Overview Overview Offering Information Offering Information
Key prerequisites Key prerequisites Publications Publications
Planned availability date Planned availability date Technical information Technical information
Description Description Ordering information Ordering information
Statement of direction Statement of direction  IBM Electronic Services IBM Electronic Services
Reference information Reference information Prices Prices
Program number Program number Announcement countries Announcement countries
 
Printable version Printable version

 
Top rule
At a glance
Bottom rule

E-mail is indispensable to today's business. And while its benefits are numerous, so are the challenges that it presents. With IBM® Lotus Notes® Hosted Messaging you can have a team of experts and cutting-edge infrastructure dedicated to improving the performance of your messaging environment while reducing the costs of your in-house solution.

Notes® Hosted Messaging offering is designed to:

  • Enhance the security, integrity and availability of the messaging system
  • Keep costs lower by using automated processes and an integrated platform
  • Support a faster implementation with an established infrastructure and a team of subject matter experts

There is a minimum 1,000 authorized user purchase requirement per company for the initial purchase.

This offering requires a customer signed IBM Passport Advantage® "Attachment for Fixed Term Use". That document references an offering-specific "Terms of Use" document which outlines the terms of this offering. This worldwide offering is currently available only under English language contractual terms.

Additional language versions of the offering-specific "Terms of Use" document will be made available very soon. The following Web site will be updated as language versions of the "Terms of Use" document become available

http://www-01.ibm.com/software/lotus/notesanddomino/

 
Back to topBack to top
 
Top rule
Overview
Bottom rule

IBM Lotus Notes Hosted Messaging features standardized services that are designed to deliver faster deployment and more competitive pricing. A team of experts, state-of-the-art infrastructure, and established processes and controls help create a highly available, security-rich environment for your messaging systems. Optional support is available for migration. Daily maintenance tasks, such as data backup and guarding against viruses and spam are included. Dealing with hygiene threats can take its toll on your IT department. With the Notes Hosted Messaging solution, industry-leading spam and virus protection help stop hygiene threats before they impact end users.

The solution includes:

  • Servers
  • Storage
  • Monitoring
  • Networks
  • Security
  • 24 x 7 support

Features

  • Fully managed, scalable enterprise e-mail application platform hosted at an IBM data center
  • 1 GB mailbox
  • Comprehensive service-level agreements for e-mail application and infrastructure (99.5% and 99.9% availability)
  • Support for the regulatory requirements of the government and various industries
  • Anti-spam and antivirus protection to support data privacy and security
  • Backup and restore

Benefits

  • Lower, more predictable costs
  • Dedicated environment for enhanced data privacy, security, and scalability
  • Faster implementations and time to value
  • Improved efficiency as IT staff is freed to focus on business-related tasks

 
Back to topBack to top
 
Top rule
Key prerequisites
Bottom rule

Refer to the Hardware requirements and Software requirements sections for details.

The PID number 5724-W71 has a prerequisite that states one must maintain the applicable Subscription and Support as described in the "Terms of Use" document.


 
Back to topBack to top
 
Top rule
Planned availability date
Bottom rule

Electronic software delivery:

October 21, 2008: English, Catalan, Chinese-Traditional and Simplified, French, German, Japanese, Korean, Italian, Portuguese-Brazilian, Spanish, Danish, Dutch, Finnish, Norwegian, and Swedish.

November 26, 2008: Arabic, Czech, Greek, Hebrew, Hungarian, Polish, Portuguese, Russian, Slovenian, Slovakian, Turkish, and Thai.

Physical media and documentation:

November 14, 2008: English, Catalan, Chinese-Traditional and Simplified, French, German, Japanese, Korean, Italian, Portuguese-Brazilian, Spanish, Danish, Dutch, Finnish, Norwegian, and Swedish.

December 19, 2008: Arabic, Czech, Greek, Hebrew, Hungarian, Polish, Portuguese, Russian, Slovenian, Slovakian, Turkish, and Thai.

Specific national language version details for physical media included in this announcement are listed in the Availability of national languages section.

Availability of programs with encryption algorithm in France is subject to French government approval.

Cryptography in this product is limited to password encryption, authentication or digital signature.

Refer to the complete announcement for globalization details.


 
Back to topBack to top
 
Top rule
Description
Bottom rule

The Notes Hosted Messaging offering delivers an integrated platform for managed enterprise e-mail application and infrastructure services. IBM offers leading, proven methods; extensive Lotus Notes implementation, management and support experience; and business insight and technology capabilities to help you align IT investments with your business goals.

By decreasing the effort required for technology management, the Notes Hosted Messaging offering helps free IT organizations to focus on strategic initiatives that deliver business innovation. The integrated platform for managed services helps reduce the risk of implementing multiple components while improving performance. By relying on best practices and proven methodologies, the offering can improve the reliability of the e-mail application environment.


 
Back to topBack to top
 
Top rule
Statement of direction
Bottom rule

Since 1989, IBM Lotus® has delivered product upgrades that enable seamless backward and forward compatibility. IBM Lotus Notes and Domino® software continues to provide improvements and new capabilities. We are introducing IBM Hosted Messaging e-mail services for both new and existing Notes Domino customers.

All statements regarding IBM's plans, directions, and intent are subject to change or withdrawal without notice.


 
Back to topBack to top
 
Top rule
Reference information
Bottom rule

Refer to Software Announcement ZP08-0138, dated February 19, 2008.

Availability of national languages

Product description            Language        GA date
 
Nts Hstd Msg Base Svc w/Nts    Multilingual    December 19, 2008
 V1.0.0                         (Russian,
                                Hebrew,
                                Arabic,
                                Norwegian
                                Bokmal,
                                Hungarian,
                                Slovenian,
                                Greek,
                                Turkish,
                                Czech,
                                Slovakian,
                                Polish), Thai
Nts Hstd Msg Base Svc w/Nts    Multilingual    November 14, 2008
 V1.0.0                         (Korean,
                                Chinese -
                                Simplified,
                                Japanese,
                                Chinese -
                                Traditional),
                                Multilingual
                                (French,
                                Danish,
                                Catalan,
                                Spanish,
                                Norwegian
                                Bokmal,
                                Portuguese-
                                Brazilian,
                                German,
                                Swedish,
                                Dutch,
                                Italian,
                                Finnish),
                                English

 
Back to topBack to top
 
Top rule
Program number
Bottom rule

Program    VRM                          Program name
number
 
5724-W71   1.0.0                        IBM Lotus Notes Hosted
                                         Messaging
5724-W72   1.0.0                        IBM Lotus Notes Hosted
                                         Messaging Services with
                                         Notes Messaging

 
Back to topBack to top
 
Top rule
Education support
Bottom rule

The following educational offerings are available as listed below:

IBM training provides education to support many IBM offerings. Descriptions of courses for IT professionals and managers are on the IBM training Web site

http://www.ibm.com/services/learning/ites.wss/tp/en?pageType=tp_search

Contact your IBM representative for course information.

IBM Software Services for Lotus Education provides education to support many Lotus offerings. For a complete list of offerings visit the Web site at

http://www.ibm.com/software/lotus/training

 
Back to topBack to top
 
Top rule
Offering Information
Bottom rule

Product information is available via the Offering Information Web site

http://www.ibm.com/common/ssi

Also, visit the Passport Advantage Web site

http://www.ibm.com/software/passportadvantage

 
Back to topBack to top
 
Top rule
Publications
Bottom rule

No publications are shipped with these products.

The IBM Publications Center

http://www.ibm.com/shop/publications/order

The Publications Center is a worldwide central repository for IBM product publications and marketing material with a catalog of 70,000 items. Extensive search facilities are provided. Payment options for orders are via credit card (in the U.S.) or customer number for 20 countries. A large number of publications are available online in various file formats, and they can all be downloaded by all countries.


 
Back to topBack to top
 
Top rule
Technical information
Bottom rule

Specified operating environment

Hardware requirements

For the most up to date information regarding hardware and software requirements, please visit

http://www-01.ibm.com/software/lotus/support/

IBM Lotus Notes Client

Platform               Microsoft® Windows® Linux® (Notes client
                                               only)
 
Supported operating    Microsoft Windows XP   SUSE Linux
 system versions        Professional;          Enterprise Desktop
                        Microsoft Windows XP   (SLED) 10 XGL; Red
                        for Tablet PC;         Hat Enterprise Linux
                        Microsoft Windows      (RHEL) 5.1 Desktop -
                        Vista: Enterprise,     Note: AIGLX and
                        Ultimate and Business  SELinux must be
                        Editions; Microsoft    disabled
                        Windows Vista for      (refer to the "Linux
                        Tablet PC; (refer to   system requirements"
                        the "Windows system    Release Note for
                        requirements" Release  Service Pack
                        Note for Service Pack  information)
                        information)
Processors supported   Intel® Pentium® or     Intel Pentium or
                        higher and             higher and
                        compatibles, or        compatibles, or
                        equivalents            equivalents
                        Windows XP - Pentium Pentium 4, 1.2 GHz
                        4, 1.2 GHz or higher   or higher
                        Windows Vista -
                        Pentium 4, 1.2 GHz or
                        higher
RAM                    Windows XP - 512 MB    512 MB minimum; 1 GB
 (Additional memory     minimum; 1 GB or more  or more strongly
 requirements are       strongly recommended   recommended
 subject to your        Windows Vista - 1 GB
 operating system       minimum; 1.5 GB or
 requirements.)         more strongly
                        recommended
Disk space             Install directory      Install directory
 (The minimum amounts   (C:\) - 900 MB or      (/opt) - 1.5 GB
 are the disk space     more recommended       minimum
 required for           (refer to the "Notes   (refer to the "Notes
 installing default     installation           installation
 files.                 directories" release   directories" release
 More disk space is     note for additional    note for additional
 required if databases  information)           information)
 are replicated
 locally or copied
 locally.)
Video                  Hardware support for   128 MB video RAM
                        OpenGL                 (with XGL-compatible
                                               video driver from
                                               hardware OEM for
                                               SLED 10)
                                               /etc/X11/xgl-hardware list
Monitors supported     Color monitor          Color monitor
                        required               required
                        1024 x 768 screen      1024 x 768 screen
                        resolution minimum     resolution minimum
Protocols supported
NetBIOS over NetBEUI   No                     No
NetBIOS over IP(1)     Yes                    No
NetBIOS over IPX(2)    Yes                    No
SPX                    No                     No
SPX II                 No                     No
TCP/IP                 Yes, IPv4 and IPv6     Yes
X.PC                   Yes                    No
Software requirements

For the most up to date information regarding hardware and software requirements, please visit

http://www-01.ibm.com/software/lotus/support/

The program's specifications and specified operating environment information may be found in documentation accompanying the program, if available, such as a README file, or other information published by IBM, such as an announcement letter. Documentation and other program content may be supplied only in the English language.

Planning information

Software Subscription and Support (also referred to as Software Maintenance) is included with licenses purchased through Passport Advantage and Passport Advantage Express. Product upgrades and technical support are provided by the Software Subscription and Support (also referred to as Software Maintenance) offering as described in the Agreements. Product upgrades provide the latest versions and releases to entitled software, and technical support provides voice and electronic access to IBM support organizations, worldwide.

IBM includes one year of Software Subscription and Support (also referred to as Software Maintenance) with each program license acquired. The initial period of Software Subscription and Support (also referred to as Software Maintenance) can be extended by the purchase of a renewal option, if available.

Packaging

IBM Lotus Notes Hosted Messaging with Notes Messaging V1.0 will be distributed via a media package and electronic software distribution (ESD).

IBM Lotus Notes Hosted Messaging with Notes Messaging media is distributed in several specific packages based on language preference and include the following:

  • Lotus Notes product CDs or electronic image files
  • Softcopy product documentation, including README files, which is included on the product CDs or electronic image files
The LI form number for Lotus Notes is L-GHUS-7D2JJ2.

Security, auditability, and control

The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communication facilities.

Global Technology Services

Contact your IBM representative for the list of selected services available in your country, either as standard or customized offerings for the efficient installation, implementation, or integration of this product.


 
Back to topBack to top
 
Top rule
Ordering information
Bottom rule

For ordering information, consult your IBM representative or authorized IBM Business Partner, or visit

http://www-306.ibm.com/software/support/pa.html

This product is only available via Passport Advantage. It is not available as shrinkwrap.

Product information

Licensed function title             Product group   Product
                                                    category
 
IBM Lotus Notes Hosted Messaging    Domino/Notes    Notes Client
 Base Services 1GB                   Servers
IBM Lotus Notes Hosted Messaging    Domino/Notes    Notes Client
 Base Services with Notes Messaging  Servers
 1GB
IBM Lotus Notes Hosted Messaging    Domino/Notes    Notes Client
 Clustered Services 1GB              Servers
IBM Lotus Notes Hosted Messaging    Domino/Notes    Notes Client
 Clustered Services w/ Notes         Servers
 Messaging 1GB
Program name                          PID        Charge unit
                                      number     description
 
IBM Lotus Notes Hosted Messaging      5724-W71   Authorized
 Base Services 1GB                                User(s)
IBM Lotus Notes Hosted Messaging      5724-W72   Authorized
 Base Services with Notes Messaging               User(s)
 1GB
IBM Lotus Notes Hosted Messaging      5724-W71   Authorized
 Clustered Services 1GB                           User(s)
IBM Lotus Notes Hosted Messaging      5724-W72   Authorized
 Clustered Services w/ Notes                      User(s)
 Messaging 1GB

Charge metrics definitions

Authorized User

Authorized User is the unit of measure by which this program is licensed. An Authorized User is an individual (named or unnamed) within or outside of your enterprise. The program may be installed on one or more computers or servers and accessed by the number of users authorized by the Proof of Entitlement (PoE). You must have an entitlement for each Authorized User accessing the program or any program component in any manner directly or indirectly (for example, via a multiplexing program, device, or application server) through any means.

Passport Advantage program licenses

Lotus Notes Hosted Messaging

Part description                                         Part
                                                         number
 
IBM Lotus Notes Hosted Messaging Base Services 1GB
Notes Hosted Msg Base Svcs 1GB Authorized User(s)        D06SJLL
 Initial Fixed Term Use 12
Notes Hosted Msg Base Svcs 1GB Authorized User(s)        E05YZLL
 Subsequent Fixed Term Use

Lotus Notes Hosted Messaging

Part description                                         Part
                                                         number
 
IBM Lotus Notes Hosted Messaging Clustered Services 1GB
Lotus Notes Hosted Msg Clustered Services AU(s) Initial  D06SILL
 Fixed Term Use 12Mo
Lotus Notes Hosted Msg Clustered Svcs AU(s) Subsequent   E05YYLL
 Fixed Term Use 12 Mo

Lotus Notes Hosted Messaging with Notes Msg

Part description                                         Part
                                                         number
 
IBM Lotus Notes Hosted Messaging Clustered Services w/
 Notes Messaging 1GB
Notes Hosted Msg Clustered Svc w/Notes AU(s) Subsequent  E05Z5LL
 Fixed Term Use 12Mo
Notes Hosted Msg Clustered Svcs w/Notes AU(s) Initial    D06STLL
 Fixed Term Use 12 Mo

Lotus Notes Hosted Messaging with Notes Msg

Part description                                         Part
                                                         number
 
IBM Lotus Notes Hosted Messaging Base Services with
 Notes Messaging 1GB
Notes Hosted Msg Base Svcs w/Notes AU(s) Initial Fixed   D06SULL
 Term Use 12 Mo
Notes Hosted Msg Base Svcs w/Notes AU(s) Subsequent      E05Z6LL
 Fixed Term Use 12 Mo

Passport Advantage supply

Program name/description                                 Part
                                                         number
 
Nts Hstd Msg Base Svc w/Nts V1.0.0
Notes Hosted Msg Base/Clustered Svc with Notes Msg V1.0  AH0Z7EN
 Media Pack English
Notes Hosted Msg Base/Clustered Svc w/Notes Msg 1.0      AH0Z8ML
 Media Pack Multilingual
Notes Hosted Msg Base/Clustered Svc w/Notes Msg 1.0      AH0Z9ML
 Media Pack Multilingual
Notes Hosted Msg Base/Clustered Svc w/Notes Msg 1.0      AH0ZAML
 Media Pack Multilingual
Notes Hosted Msg Base/Clustered Svc with Notes Msg V1.0  AH0ZBTH
 Media Pack Thai

Passport Advantage customer: Media pack entitlement details

Customers with active maintenance or subscription for the products listed are entitled to receive the corresponding media pack.

Nts Hstd Msg Base Svc w/Nts V1.0.0

Entitled maintenance        Media packs description     Part
offerings description                                   number
 
IBM Lotus Notes Hosted      Notes Hosted Msg            AH0ZAML
 Messaging Base Services     Base/Clustered Svc w/Notes
 with Notes Messaging        Msg 1.0 Media Pack
 client 1GB                  Multilingual
IBM Lotus Notes Hosted      Notes Hosted Msg            AH0ZBTH
 Messaging Base Services     Base/Clustered Svc with
 with Notes Messaging        Notes Msg V1.0 Media Pack
 client 1GB                  Thai
IBM Lotus Notes Hosted      Notes Hosted Msg            AH0Z8ML
 Messaging Base Services     Base/Clustered Svc w/Notes
 with Notes Messaging        Msg 1.0 Media Pack
 client 1GB                  Multilingual
IBM Lotus Notes Hosted      Notes Hosted Msg            AH0Z7EN
 Messaging Base Services     Base/Clustered Svc with
 with Notes Messaging        Notes Msg V1.0 Media Pack
 client 1GB                  English
IBM Lotus Notes Hosted      Notes Hosted Msg            AH0Z9ML
 Messaging Base Services     Base/Clustered Svc w/Notes
 with Notes Messaging        Msg 1.0 Media Pack
 client 1GB                  Multilingual
IBM Lotus Notes Hosted      Notes Hosted Msg            AH0Z7EN
 Messaging Clustered         Base/Clustered Svc with
 Services with Notes Notes Msg V1.0 Media Pack
 Messaging client 1GB        English
IBM Lotus Notes Hosted      Notes Hosted Msg            AH0Z9ML
 Messaging Clustered         Base/Clustered Svc w/Notes
 Services with Notes         Msg 1.0 Media Pack
 Messaging client 1GB        Multilingual
IBM Lotus Notes Hosted      Notes Hosted Msg            AH0Z8ML
 Messaging Clustered         Base/Clustered Svc w/Notes
 Services with Notes         Msg 1.0 Media Pack
 Messaging client 1GB        Multilingual
IBM Lotus Notes Hosted      Notes Hosted Msg            AH0ZAML
 Messaging Clustered         Base/Clustered Svc w/Notes
 Services with Notes         Msg 1.0 Media Pack
 Messaging client 1GB        Multilingual
IBM Lotus Notes Hosted      Notes Hosted Msg            AH0ZBTH
 Messaging Clustered         Base/Clustered Svc with
 Services with Notes Notes Msg V1.0 Media Pack
 Messaging client 1GB        Thai

 
Back to topBack to top
 
Top rule
IBM Electronic Services
Bottom rule

IBM has transformed its delivery of hardware and software support services to help you achieve higher system availability. Electronic Services is a Web-enabled solution that offers an exclusive, no-additional-charge enhancement to the service and support available for IBM servers. These services are designed to provide the opportunity for greater system availability with faster problem resolution and preemptive monitoring. Electronic Services comprises two separate, but complementary, elements: Electronic Services news page and Electronic Services Agent.

The Electronic Services news page is a single Internet entry point that replaces the multiple entry points traditionally used to access IBM Internet services and support. The news page enables you to gain easier access to IBM resources for assistance in resolving technical problems.

The Electronic Service Agenttm is no-additional-charge software that resides on your server. It monitors events and transmits system inventory information to IBM on a periodic, client-defined timetable. The Electronic Service Agent automatically reports hardware problems to IBM. Early knowledge about potential problems enables IBM to deliver proactive service that may result in higher system availability and performance. In addition, information collected through the Service Agent is made available to IBM service support representatives when they help answer your questions or diagnose problems. Installation and use of IBM Electronic Service Agent for problem reporting enables IBM to provide better support and service for your IBM server.


 
Back to topBack to top
 
Top rule
Prices
Bottom rule

Passport Advantage

For Passport Advantage information and charges, contact your IBM representative or authorized IBM Business Partner. Additional information is also available at

http://www.ibm.com/software/passportadvantage

Business Partner information

If you are an IBM Business Partner -- Distributor for Workstation Software acquiring products from IBM, you may link to Passport Advantage Online for resellers where you can obtain Business Partner pricing information. An IBM ID and password are required.

Copy the Web address below into the address field of your browser.

https://www.ibm.com/software/howtobuy/passportadvantage/ paoreseller/emea/channelannouncement

IBM Global Financing

IBM Global Financing offers competitive financing to credit-qualified customers to assist them in acquiring IT solutions. Offerings include financing for IT acquisition, including hardware, software, and services, both from IBM and other manufacturers or vendors. Offerings (for all customer segments: small, medium, and large enterprise), rates, terms, and availability can vary by country. Contact your local IBM Global Financing organization or visit

http://www.ibm.com/financing

IBM Global Financing offerings are provided through IBM Credit LLC in the United States, and other IBM subsidiaries and divisions worldwide to qualified commercial and government customers. Rates are based on a customer's credit rating, financing terms, offering type, equipment type, and options, and may vary by country. Other restrictions may apply. Rates and offerings are subject to change, extension, or withdrawal without notice.


 
Back to topBack to top
 
Top rule
Announcement countries
Bottom rule

All European, Middle Eastern, and African countries except:

  • Iran
  • Sudan
  • Syria
Trademarks

Electronic Service Agent is a trademark of IBM Corporation in the United States, other countries, or both.

IBM, Lotus Notes, Notes, Passport Advantage, Lotus and Domino are registered trademarks of IBM Corporation in the United States, other countries, or both.

Microsoft and Windows are registered trademarks of Microsoft Corporation in the United States, other countries, or both.

Linux is a registered trademark of Linus Torvalds in the United States, other countries, or both.

Intel and Pentium are registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries.

Other company, product, and service names may be trademarks or service marks of others.

Terms of use

IBM products and services which are announced and available in your country can be ordered under the applicable standard agreements, terms, conditions, and prices in effect at the time. IBM reserves the right to modify or withdraw this announcement at any time without notice. This announcement is provided for your information only. Reference to other products in this announcement does not necessarily imply those products are announced, or intend to be announced, in your country. Additional terms of use are located at

http://www.ibm.com/legal/us/en/

For the most current information regarding IBM products, consult your IBM representative or reseller, or visit the IBM worldwide contacts page

http://www.ibm.com/planetwide/

 

Back to topBack to top
 
Bottom grey rule
 
Printable version Printable version

Share this page

Digg Linked In

Contact IBM

Feedback

-->