ENUSZP08-0288.PDF (15KB)

IBM Portal Pack for SOA Configurations V6.1 enables you to leverage an SOA-based portal

Europe


Table of Contents

Announcement Letter No. ZP08-0288 dated June 24, 2008.

  • Title
  • Overview
  • Key prerequisites
  • At a glance
  • Description
  • Accessibility by people with disabilities
  • Statement of general direction
  • Program number
  • Availability of national languages
  • Supplemental information

  • Education support
  • Offering information
  • Publications
  • Technical information
  • Specified operating environment
  • Planning information
  • Security, auditability and control
  • Ordering information
  • Passport Advantage customer: Media pack entitlement details
  • Integrated technology services (IBM Global Services)
  • Prices
  • IBM Global Financing
  • Terms and conditions
  • IBM Electronic Services
  • Announcement countries

  • Announcement Letter No. ZP08-0288 dated June 24, 2008.


    See final section for details of availability and limitations, if applicable.


    Title

    IBM Portal Pack for SOA Configurations V6.1 enables you to leverage an SOA-based portal

    Overview

    IBM Portal Pack for SOA Configurations comprises the following products: IBM WebSphere Portal Server, which includes WebSphere Portlet Factory, IBM Lotus ActiveInsight, and IBM Lotus Forms Server. Together, they provide the following:

    • Portal services: IBM WebSphere Portal Server

      • Role-based personalized deployment of composite applications

      • Core portal services that provide employees and customers with timely information and access to applications, people, and processes via a single, consistent user interface

      • Web 2.0 user interface enhancements for a more intuitive, responsive, and richer user experience

      • New Theme Customizer that requires less skill and reduces effort to customize look and feel of site and composite applications

      • Efficient integration with back-end systems, data, and services, providing a secure front end for composite applications in an SOA-based environment

      • Features to speed development of new composite applications: Pre-built portlets, Portlet Palette, Single Sign On (SSO), Composite Templates, Web 2.0 features, browser-based wiring tool

    • Dashboarding and scorecarding: IBM Lotus ActiveInsight

      • Gauge the health and performance of the business.

      • Access varied data sources and present a composite view.

      • Rapidly create and reuse dashboard components without needing deep Java skills.

      • Easily define and align objectives between multiple users with intuitive usability features.

      • Utilize Click2Action support between scorecard and portlets.

      • Reuse Lotus ActiveInsight components, which are supported by WebSphere Portlet Factory and that can be quickly modified and assembled into composite applications within the portal.

    • Intuitive human-centric forms interface: IBM Lotus Forms Server

      • A natural front end for business processes enabling data collection and use

      • Efficiency of data capture and management

      • User-friendly, security-rich forms

      • Browser-based G2C and B2C applications that are enabled through scalable, security-rich, zero-footprint forms, without requiring download of additional software

      • Integration with portal through a forms portlet, which can be modified and configured using WebSphere Portlet Factory

    • SOA-based portal development capabilities: IBM WebSphere Portlet Factory

      • Quickly and easily leverage the company's core assets by creating Web services '"wrappers" for existing applications and utilizing them in composite applications.

      • Assemble assets into custom, high-value SOA-based portlets.

      • Utilize a Web services producer/consumer model to separate data access and the presentation layer to facilitate component reuse in an SOA framework.

      • Utilize integration tools for portal, dashboards, forms, Web 2.0, and composite application composition.

      • WebSphere Portlet Factory enables you to rapidly create, customize, maintain, and deploy portlets. WebSphere Portlet Factory's ease of use and advanced development features dramatically streamline the entire portlet development process. This acts to speed WebSphere Portal, Lotus ActiveInsight, and Lotus Forms composite application deployments and increase ROI.

    Benefits

    These products, combined in a convenient bundle, give you the essential components you need to accelerate time to value for "people" interactions and collaboration, while also deriving additional value from existing systems and applications, taking advantage of SOA.

    • Improve operational efficiency and productivity by linking people to the right information so they can execute tasks quickly and accurately.

    • Accelerate application and content deployment through new tools and the innovative use of SOA.

    • Quickly create composite, high-value portlets that leverage existing investment in legacy applications (SAP, PeopleSoft, Siebel, Domino) and databases.

    • With cooperative portlets, easily incorporate portlet-to-portlet communication techniques such as click to action and portlet wiring.

    • With templates, enable business users to create and reuse composite applications by arranging portlets into templates that can be deployed to different communities (for example, departments, teams, and other groups of users).

    • Get real-time, customized views of performance data and metrics through active dashboards.

    • Utilize intuitive, actionable scorecards showing the status of objectives and Key Performance Indicators (KPIs).

    • View organizational dependencies and key trends.

    • Provide security-rich, intelligent, easy-to-use, integrated eForms front end for business process automation.

    • Leverage rich Internet application technology and digital signatures to move forms-based business processes off the desktop and onto the Web.

    • Take advantage of tight integration of Lotus Forms and ActiveInsight into the portal with automation provided in WebSphere Portlet Factory.

    Key prerequisites

    Refer to the Hardware requirements and Software requirements sections for details.


    At a glance

    IBM Portal Pack for SOA Configurations 6.1 bundles essential WebSphere Portal family components to accelerate time to value for "people" interactions and collaboration in a service oriented architecture (SOA) environment. IBM Portal Pack for SOA Configurations includes products identified in a high number of SOA implementations, mapping to critical business functions:

    • Portal services: IBM WebSphere Portal Server

      • Role-based personalized deployment of composite applications

      • Efficient integration with back-end systems, data, and services, providing a secure front end for composite applications in an SOA-based environment

    • Dashboarding and scorecarding: IBM Lotus ActiveInsight

      • Access varied data sources and present a composite view

      • Rapidly create and reuse dashboard components

    • Intuitive human-centric forms interface: IBM Lotus Forms Server

      • A natural front-end for business processes, enabling data collection and use

      • Efficiency of data capture and management

    • SOA-based portal development capabilities: IBM WebSphere Portlet Factory

      • Quickly and easily leverage the company's core assets by creating Web services "wrappers" for existing applications and utilizing them in composite applications.

      • Utilize a Web services producer/consumer model to separate data access and the presentation layer to facilitate component reuse in an SOA framework.

      • Integration tools for portal, dashboards, forms, Web 2.0, and composite application composition

    Planned availability dates:

    July 25, 2008 (electronic software delivery).

    August 11, 2008 (media and documentation).

    See the complete letter for globalization details.


    Description

    IBM WebSphere Portal software, the world's leading enterprise portal technology and the foundation product for the IBM Portal Pack for SOA Configurations, enables employees to access business applications via the Web through a secure, user-friendly interface. To speed development, IBM WebSphere Portlet Factory software automates the generation of both the user interface (UI) and underlying application and process layers. Plus, it allows you to develop all the necessary components to make it easier to develop and manage composite applications within an SOA environment.

    Traditionally, developing portlets, Web services, and composite applications required specialized expertise in both application development and portal technology. However, over the last couple of years, the portal development community has spearheaded a new development approach that separates the UI from the underlying applications and business processes. This approach, known as a service oriented architecture, enables businesses to become more agile by breaking up business processes into reusable application components or services that are independent of the applications and computing platforms on which they run. That is, it provides a means to get incremental value from existing systems by extending access to those assets in new applications -- and to more users -- without changing those existing systems. WebSphere Portlet Factory is included with WebSphere Portal and provides Web application developers the necessary tools to quickly create component-based SOA composite applications.

    The combination of WebSphere Portal, which includes WebSphere Portlet Factory, with Lotus ActiveInsight and Lotus Forms provides a unique capability to quickly provide new business value through the creation of efficient composite applications that are intuitive and incisive.

    Accessibility by people with disabilities

    You can request a U.S. Section 508 Voluntary Product Accessibility Template (VPAT) containing details on accessibility compliance at

    http://www.ibm.com/able/product_accessibility/index.html

    IPLA and Subscription and Support considerations

    IPLA licenses can be transferred from one machine to another within, but not limited to an enterprise. You may aggregate the capacity for all the processors the product is operated on to achieve a more economic price. This will result in a single Proof of Entitlement (PoE). It is your responsibility to manage the distribution of Value Units within the limits of the entitlement of the product license.

    Subscription and Support must cover the same capacity as the product license entitlement. Subscription and Support will be available in the country in which the agreement is made.


    Statement of general direction

    IBM continues to demonstrate their commitment to the growth of the WebSphere Portal product portfolio and to offerings targeted to the needs of customers interested in SOA implementations. IBM currently intends to provide additional enhancements over time, to match customer needs.

    All statements regarding IBM's plans, directions, and intent are subject to change or withdrawal without notice.


    Program number

    Program    VRM                          Program name
    number
     
    5724-V02   6.1.0                        IBM Portal Pack for SOA
                                            Configurations
    

    Availability of national languages

    Product description            Language        GA date
     
    Portal Pack SOA V6.1.0         Multilingual    August 11, 2008
                                   (Portuguese,
                                   French,
                                   Danish,
                                   Catalan,
                                   Russian,
                                   Hebrew,
                                   Arabic, Thai,
                                   Korean,
                                   Chinese -
                                   Simplified,
                                   Ukrainian,
                                   Spanish,
                                   Portuguese-Braz lian,
                                   Croatian,
                                   German,
                                   Swedish,
                                   Japanese,
                                   Chinese -
                                   Traditional,
                                   Hungarian,
                                   Norwegian
                                   Nynorsk,
                                   English,
                                   Romanian,
                                   Slovenian,
                                   Greek,
                                   Turkish,
                                   Dutch, Czech,
                                   Slovakian,
                                   Italian,
                                   Finnish,
                                   Polish)
    

    Supplemental information


    Education support

    The following educational offerings are available as listed below:

    IBM training provides education to support many IBM offerings. Descriptions of courses for IT professionals and managers are on the IBM training Web site

    http://www.ibm.com/services/learning/ites.wss/tp/en?pageType=tp_search

    Contact your IBM representative for course information.

    IBM Software Services for Lotus Education provides education to support many Lotus offerings. For a complete list of offerings visit the Web site at:

    http://www.ibm.com/software/lotus/training

    Technical Skills Software Workshop

    No-fee technical skills training workshops (English only) for this product are offered to customers and business partners to gain hands-on skills for installing, configuring, operating, and supporting this product. The workshops are ideal for customers and business partners who are in the process of evaluating, or have already purchased it. Workshops are modeled to be 50 to 70% hands-on labs and are continually updated to current product release.

    Workshops are delivered in multiple formats, traditional classroom, Self-Paced (self-study) and instructor led e-learning, all formats have the same content.

    Traditional classroom workshops are scheduled and delivered in-person worldwide at IBM and non-IBM locations throughout the year.

    Self-Paced/self-study workshops enable the student to view the workshop presentations and execute the labs on their own schedule with no travel required. The presentations have speaker notes and allow the student full control to navigate the information. Students reserve a one week period to run the labs on a remote, supported, live environment. Support is provided through a monitored forum.

    Note: a fast internet connection is required.

    For more details on current workshop content, schedules, and to register for any workshop format, visit:

    https://www.developer.ibm.com/isv/spc/events/


    Offering information

    Product information is available via the Offering Information Web site

    http://www.ibm.com/common/ssi

    Also, visit the Passport Advantage Web site

    http://www.ibm.com/software/passportadvantage


    Publications

    No publications are shipped with this product.

    The IBM Publications Center

    http://www.ibm.com/shop/publications/order

    The Publications Center is a worldwide central repository for IBM product publications and marketing material with a catalog of 70,000 items. Extensive search facilities are provided. Payment options for orders are via credit card (in the U.S.) or customer number for 20 countries. A large number of publications are available online in various file formats, and they can all be downloaded by all countries.


    Technical information

    Specified operating environment

    Hardware requirements 

    For information on the hardware and software requirements, visit:

    IBM Lotus ActiveInsight:

    http://www-306.ibm.com/software/genservers/portal/dashboardframework/s upport/

    IBM Lotus Forms:

    http://www-1.ibm.com/support/docview.wss?rs=3325&uid=swg27010035

    IBM WebSphere Portal Server:

    http://www.ibm.com/support/docview.wss?uid=swg27011987

    Software requirements 

    Refer to the Hardware section for both hardware- and software-related information.

    The Program's specifications and specified operating environment information may be found in documentation accompanying the Program, if available, such as a read-me file, or other information published by IBM, such as an announcement letter. Documentation and other Program content may be supplied only in the English language.

    Planning information

    Software Maintenance is included with licenses purchased through Passport Advantage and Passport Advantage Express. Product upgrades and technical support are provided by the Software Maintenance offering as described in the Agreements. Product upgrades provide the latest versions and releases to entitled software, and technical support provides voice and electronic access to IBM support organizations, worldwide.

    IBM includes one year of Software Maintenance with each program license acquired. The initial period of Software Maintenance can be extended by the purchase of a renewal option, if available.

    Packaging 

    IBM Portal Pack for SOA Configurations V6.1 is available to Passport Advantage customers via electronic download from the Passport Advantage Web site, or as CD-ROM media packages orderable from Passport Advantage. IBM Portal Pack for SOA Configurations V6.1 is packaged by platform and is available as separate e-assemblies for download and as separate CD-ROM media packages orderable from Passport Advantage.

    This program, when downloaded from the Web site or loaded from the CD-ROM media package, contains the applicable IBM license agreements and License Information (LI) which will be presented for acceptance at the time of installation of the program.

    IBM Portal Pack for SOA Configurations 6.1 includes:

    • IBM WebSphere Portal Server

    • IBM Lotus Forms Server

    • IBM Lotus ActiveInsight

    The LI form numbers for IBM Portal Pack for SOA Configurations 6.1 are L-KCAL-7DPLBQ, L-SYOG-7BLM3N, and L-TRRJ-7BKK4N.

    Security, auditability and control

    The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communication facilities.


    Ordering information

    For ordering information, consult your IBM representative or authorized IBM Business Partner, or visit

    http://www-306.ibm.com/software/support/pa.html

    This product is only available via Passport Advantage. It is not available as shrinkwrap.

    Product information

    Licensed function title             Product group   Product
                                                        category
     
    IBM Portal Pack for SOA             WebSphere       WebSphere
    Configurations                      Portal          Portal
    
    Program name                          PID        Charge unit
                                          number     description
     
    IBM Portal Pack for SOA               5724-V02   Processor Value
    Configurations                                   Unit (PVU)
    

    Charge metrics definitions

    Value Unit

    A Value Unit is a pricing charge metric for program license entitlements which is based upon the quantity of a specific designated measurement used for a given program. Each program has a designated measurement. The most commonly used designated measurement is a processor core. However, for select Programs, there are other designated measurements such as users or resources which may include servers, client devices, and messages. The number of Value Unit entitlements required for a program depends on how the program is deployed in your environment and must be obtained from a Value Unit table. You must obtain a PoE for the calculated number of Value Unit entitlements for your implementation. The Value Unit entitlements are specific to a program and may not be exchanged, interchanged, or aggregated with Value Unit entitlements of another program.

    Processor (Value Unit)

    A processor core is a functional unit within a computing device that interprets and executes instructions. A processor core consists of at least an instruction control unit and one or more arithmetic or logic unit. With multicore technology, each core is considered a processor. Not all processor cores require the same number of Processor Value Unit entitlements. To calculate the number of Processor Value Unit entitlements required, refer to the Processor Value Unit table on the following Web site

     http://www-142.ibm.com/software/sw-lotus/services/cwepassport.nsf/
    wdocs/pvu_table_for_customers
     
    

    With full capacity licensing, a PoE must be acquired for the appropriate number of Processor Value Units based on all activated processor cores available for use on the server.

    Passport Advantage program licenses

    IBM Portal Pack for SOA Configurations

    Part description                                         Part
                                                             number
     
    IBM Portal Pack for SOA Configurations
    IBM Portal Pack for SOA Configurators (PVU) Annual       E04XMLL
     Renewal
    IBM Portal Pack for SOA Configurators (PVU) Lic & S&S    D046QLL
     12 Months
    IBM Portal Pack for SOA Configurators (PVU)              D046RLL
     Reinstatement 12 Months
    

    Passport Advantage supply

    Program name/description                                 Part
                                                             number
     
    Portal Pack SOA V6.1.0
    IBM Portal Pack for SOA Configurations for Linux on Sys  BS053ML
     p, V6.1 Media Pack
    IBM Portal Pack for SOA Configurations for i5/OS, V6.1   BS054ML
     Media Pack
    IBM Portal Pack for SOA Configurations for Solaris x64,  BS055ML
     V6.1 Media Pack
    IBM Portal Pack for SOA Configurations for Windows,      BS056ML
     V6.1 Media Pack
    IBM Portal Pack for SOA Configurations for AIX, V6.1     BS057ML
     Media Pack
    IBM Portal Pack for SOA Configurations for Linux on Sys  BS058ML
     z Media Pack
    IBM Portal Pack for SOA Configurations for Linux on Sys  BS059ML
     x86 Media Pack
    IBM Portal Pack for SOA Configurations for HP-UX Media   BS05AML
     Pack
    IBM Portal Pack for SOA Configurations for HP-UX on      BS05BML
     Integrity Media Pack
    IBM Portal Pack for SOA Configurations for Solaris       BS05LML
     SPARC, V6.1 Media Pack
    

    Passport Advantage customer: Media pack entitlement details

    Customers with active maintenance or subscription for the products listed are entitled to receive the corresponding media pack.

    Portal Pack SOA V6.1.0

    Entitled maintenance        Media packs description     Part
    offerings description                                   number
     
    IBM Portal Pack for SOA     IBM Portal Pack for SOA     BS055ML
     Configurations Processor    Configurations for Solaris
     Value Unit                  x64, V6.1 Media Pack
    IBM Portal Pack for SOA     IBM Portal Pack for SOA     BS059ML
     Configurations Processor    Configurations for Linux
     Value Unit                  on Sys x86 Media Pack
    IBM Portal Pack for SOA     IBM Portal Pack for SOA     BS05LML
     Configurations Processor    Configurations for Solaris
     Value Unit                  SPARC, V6.1 Media Pack
    IBM Portal Pack for SOA     IBM Portal Pack for SOA     BS054ML
     Configurations Processor    Configurations for i5/OS,
     Value Unit                  V6.1 Media Pack
    IBM Portal Pack for SOA     IBM Portal Pack for SOA     BS056ML
     Configurations Processor    Configurations for
     Value Unit                  Windows, V6.1 Media Pack
    IBM Portal Pack for SOA     IBM Portal Pack for SOA     BS05AML
     Configurations Processor    Configurations for HP-UX
     Value Unit                  Media Pack
    IBM Portal Pack for SOA     IBM Portal Pack for SOA     BS057ML
     Configurations Processor    Configurations for AIX,
     Value Unit                  V6.1 Media Pack
    IBM Portal Pack for SOA     IBM Portal Pack for SOA     BS05BML
     Configurations Processor    Configurations for HP-UX
     Value Unit                  on Integrity Media Pack
    IBM Portal Pack for SOA     IBM Portal Pack for SOA     BS058ML
     Configurations Processor    Configurations for Linux
     Value Unit                  on Sys z Media Pack
    IBM Portal Pack for SOA     IBM Portal Pack for SOA     BS053ML
     Configurations Processor    Configurations for Linux
     Value Unit                  on Sys p, V6.1 Media Pack
    

    Integrated technology services (IBM Global Services)

    Contact your IBM representative for the list of selected services available in your country, either as standard or customized offerings for the efficient installation, implementation, or integration of this product.


    Prices

    Passport Advantage

    For Passport Advantage information and charges, contact your IBM representative or authorized IBM Business Partner. Additional information is also available at

    http://www.ibm.com/software/passportadvantage

    Business Partner information

    If you are an IBM Business Partner -- Distributor for Workstation Software acquiring products from IBM, you may link to Passport Advantage Online for resellers where you can obtain Business Partner pricing information. An IBM ID and password are required.

    Copy the Web address below into the address field of your browser.

    https://www.ibm.com/software/howtobuy/passportadvantage/paoreseller/
    emea/channelannouncement
     
    

    IBM Global Financing

    IBM Global Financing offers competitive financing to credit-qualified customers to assist them in acquiring IT solutions. Offerings include financing for IT acquisition, including hardware, software, and services, both from IBM and other manufacturers or vendors. Offerings (for all customer segments: small, medium, and large enterprise), rates, terms, and availability can vary by country. Contact your local IBM Global Financing organization or visit

    http://www.ibm.com/financing

    IBM Global Financing offerings are provided through IBM Credit LLC in the United States, and other IBM subsidiaries and divisions worldwide to qualified commercial and government customers. Rates are based on a customer's credit rating, financing terms, offering type, equipment type, and options, and may vary by country. Other restrictions may apply. Rates and offerings are subject to change, extension, or withdrawal without notice.


    Terms and conditions

    The information provided in this announcement letter is for reference and convenience purposes only. The terms and conditions that govern any transaction with IBM are contained in the applicable contract documents such as the IBM International Program License Agreement, IBM International Passport Advantage Agreement, and the IBM Agreement for Acquisition of Software Maintenance.

    Licensing 

    IBM International Program License Agreement including the License Information document and Proof of Entitlement (PoE) govern your use of the Program. PoEs are required for all authorized use.

    Part number products only, offered outside of Passport Advantage, where applicable, are license only and do not include Software Maintenance.

    This software license includes Software Maintenance, previously referred to as Software Subscription and Technical Support.

    License information form number 

    Program name                              Program    Form number
                                              number
     
    IBM Portal Pack for SOA Configurations    5724-V02   L-KCAL-7DPLBQ,
                                                         L-SYOG-7BLM3N,
                                                         L-TRRJ7BKK4N
    

    The program's License Information will be available for review on the IBM Software License Agreement Web site

    http://www.ibm.com/software/sla/sladb.nsf

    Passport advantage applies 

    Yes, and through the Passport Advantage Web site at

    http://www.ibm.com/software/passportadvantage

    This product is only available via Passport Advantage. It is not available as shrinkwrap.

    iSeries software maintenance applies  No

    Limited warranty applies  Yes

    Warranty  IBM warrants that when the Program is used in the specified operating environment, it will conform to its specifications. The warranty applies only to the unmodified portion of the Program. IBM does not warrant uninterrupted or error-free operation of the Program or that IBM will correct all Program defects. You are responsible for the results obtained from the use of the Program.

    IBM provides you with access to IBM databases containing information on known Program defects, defect corrections, restrictions, and bypasses at no additional charge. Consult the IBM Software Support Handbook for further information at

    http://techsupport.services.ibm.com/guides/handbook.html

    IBM will maintain this information for at least one year after the original licensee acquires the program (warranty period).

    Program technical support  Technical support of a program product will be available for a minimum of five years from the general availability date, as long as your Software Maintenance is in effect. This technical support allows you to obtain assistance (via telephone or electronic means) from IBM for product-specific, task-oriented questions regarding the installation and operation of the program product. Software Maintenance also provides you with access to updates, releases, and versions of the program. You will be notified, via announcement letter, of discontinuance of support with 12 months' notice. If you require additional technical support from IBM, including an extension of support beyond the discontinuance date, contact your IBM representative or IBM Business Partner. This extension may be available for a fee.

    Usage restriction  Yes

    For additional information refer to the License Information Document that is available on the IBM Software License Agreement Web site

    http://www.ibm.com/software/sla/sladb.nsf

    Software maintenance applies  The following agreement applies for maintenance and does not require Customer signatures:

    IBM Agreement for Acquisition of Software Maintenance (Z125-6011)

    Software maintenance applies  Yes. Software Maintenance is included with licenses purchased through Passport Advantage and Passport Advantage Express. Product upgrades and technical support are provided by the Software Maintenance offering as described in the Agreements. Product upgrades provide the latest versions and releases to entitled software and Technical Support provides voice and electronic access to IBM support organizations, worldwide.

    IBM includes one year of Software Maintenance with each program license acquired. The initial period of Software Maintenance can be extended by the purchase of a renewal option, if available.

    While your Software Maintenance is in effect, IBM provides you assistance for your routine, short duration installation and usage (how-to) questions, and code-related questions. IBM provides assistance via telephone and, if available, electronic access, to your information systems (IS) technical support personnel during the normal business hours (published prime shift hours) of your IBM support center. (This assistance is not available to your end users.) IBM provides Severity 1 assistance 24 hours a day, 7 days a week. For additional details, consult your IBM Software Support Handbook at

    http://techsupport.services.ibm.com/guides/handbook.html

    Software Maintenance does not include assistance for the design and development of applications, your use of programs in other than their specified operating environment, or failures caused by products for which IBM is not responsible under the applicable agreements.

    For additional information about the International Passport Advantage Agreement and the IBM International Passport Advantage Express Agreement, visit the Passport Advantage Web site at

    http://www.ibm.com/software/passportadvantage

    Volume orders (IVO)  No

    Guarantee

    If for any reason you are dissatisfied with the program and you are the original licensee, you may obtain a refund of the amount you paid for it, if within 30 days of your invoice date you return the program and its PoE to the party from whom you obtained it. If you downloaded the program, you may contact the party from whom you acquired it for instructions on how to obtain the refund.

    • For programs acquired under the IBM International Passport Advantage Agreement, this term applies only to your first acquisition of the program.

    Authorization for copy  The program may be stored on the primary machine and another machine, provided that the program is not in active use on both machines at the same time. You may not copy and use this program on another computer without paying additional license fees.

    Product name
     
    IBM Portal Pack for SOA Configurations                        No
    

    Educational allowance available 

    Education allowance does not apply.

    Education software allowance does not apply.

    Special education prices are available for qualified customers through Passport Advantage.


    IBM Electronic Services

    IBM has transformed its delivery of hardware and software support services to help you achieve higher system availability. Electronic Services is a Web-enabled solution that offers an exclusive, no-additional-charge enhancement to the service and support available for IBM servers. These services are designed to provide the opportunity for greater system availability with faster problem resolution and preemptive monitoring. Electronic Services comprises two separate, but complementary, elements: Electronic Services news page and Electronic Services Agent.

    The Electronic Services news page is a single Internet entry point that replaces the multiple entry points traditionally used to access IBM Internet services and support. The news page enables you to gain easier access to IBM resources for assistance in resolving technical problems.

    The Electronic Service Agent is no-additional-charge software that resides on your server. It monitors events and transmits system inventory information to IBM on a periodic, client-defined timetable. The Electronic Service Agent automatically reports hardware problems to IBM. Early knowledge about potential problems enables IBM to deliver proactive service that may result in higher system availability and performance. In addition, information collected through the Service Agent is made available to IBM service support representatives when they help answer your questions or diagnose problems. Installation and use of IBM Electronic Service Agent for problem reporting enables IBM to provide better support and service for your IBM server.


    Announcement countries

    All European, Middle Eastern and African countries except:

    • Iran
    • Sudan
    • Syria


    The data in this letter is subject to the disclaimer in Letter ZS90-0112, which is available from the same IBM announcement letters database.

    This announcement is provided for your information only. For additional information, please contact your IBM Representative or IBM Business Partner as appropriate.

    ************ End of Document ************

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