Change to start of warranty period for IBM-installed hardware

IBM Europe, Middle East, and Africa Hardware Announcement ZG15-0164
July 7, 2015


Table of contents
OverviewOverviewEffective dateEffective date
Key prerequisitesKey prerequisitesAnnouncement countriesAnnouncement countries


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Overview
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On July 7, 2015, IBM will begin a new process for starting the warranty on new IBM Systems hardware sales that require IBM installation. Once implemented, the warranty for machines that require IBM installation will commence upon the earlier of the business day following the completion of the installation by IBM, or:

  • 45 days following the shipment from IBM for all countries within the Europe IOT (excluding Russia)
  • 60 days following the shipment from IBM for all countries within the Middle East and Africa IOT
  • 75 days following the shipment from IBM for Russia

For actual implementation dates within your country, contact your IBM representative or IBM Business Partner.

While this change does not affect the warranty duration of a machine, it may affect the billing and terms of IBM services and other offerings that are related to a machine.



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Key prerequisites
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IBM-installed machines affected:

  • IBM z Systems™ servers
  • IBM Power® systems
  • IBM System Storage®
  • IBM WebSphere® appliances (MQ, DataPower®, XC10, and Cast Iron®)
  • IBM PureApplication® Systems



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Effective date
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July 7, 2015



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Announcement countries
Bottom rule

All European, Middle Eastern, and African countries except Islamic Republic of Iran, Sudan, and Syrian Arab Republic.

Trademarks

IBM z Systems is a trademark of IBM Corporation in the United States, other countries, or both.

IBM, Power, System Storage, WebSphere, DataPower, Cast Iron and PureApplication are registered trademarks of IBM Corporation in the United States, other countries, or both.

Other company, product, and service names may be trademarks or service marks of others.

Terms of use

IBM products and services which are announced and available in your country can be ordered under the applicable standard agreements, terms, conditions, and prices in effect at the time. IBM reserves the right to modify or withdraw this announcement at any time without notice. This announcement is provided for your information only. Reference to other products in this announcement does not necessarily imply those products are announced, or intend to be announced, in your country. Additional terms of use are located at

Terms of use

For the most current information regarding IBM products, consult your IBM representative or reseller, or visit the IBM worldwide contacts page

http://www.ibm.com/planetwide/

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