IBM announces many-to-many, bi-directional replication for IBM System Storage ProtecTIER Enterprise Edition V3.1 and ProtecTIER Appliance Edition V3.1

IBM Asia Pacific Software Announcement AP11-0150
May 9, 2011


Table of contents
Overview Overview Publications Publications
Key prerequisites Key prerequisites Technical information Technical information
Planned availability date Planned availability date Ordering information Ordering information
Description Description Terms and conditions Terms and conditions
Product positioning Product positioning Prices Prices
Program number Program number AP distribution AP distribution

(Corrected on July 26, 2011)

MCP 32-bit has been removed from the ProtecTIER Manager section under Hardware requirements.

(Corrected on May 31, 2011)

The Supply feature code has been corrected to 5806 in the Ordering information section.

Top rule
At a glance
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IBM® System Storage® ProtecTIER® Enterprise Edition and ProtecTIER Appliance Edition software have been enhanced in Version 3.1 to support many-to-many, bi-directional replication, additional ProtecTIER plug-ins for the Symantec NetBackup OpenStorage application programming interface (API), optional 10Gb Ethernet interfaces for ProtecTIER OpenStorage systems, and other enhancements.



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Overview
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IBM System Storage ProtecTIER Enterprise Edition V3.1 and IBM System Storage ProtecTIER Appliance Edition V3.1 are the follow-on products for ProtecTIER Enterprise Edition V2.5 and ProtecTIER Appliance Edition V2.5.

ProtecTIER V3.1 builds on the functions available in ProtecTIER V2.5, and introduces many-to-many, bidirectional replication between two to four Virtual Tape Library (VTL) ProtecTIER systems. ProtecTIER V3.1 continues the support for the Symantec NetBackup OpenStorage API announced with ProtecTIER V2.5, and enhances it with support for Solaris and Red Hat Linux® operating systems. For the NetBackup OpenStorage environment, ProtecTIER V3.1 supports optional 10Gb Ethernet connections between ProtecTIER system and the ProtecTIER plug-in running on the NetBackup server.

Other enhancements ProtecTIER V3.1 is designed to provide performance improvements of up to 15% or more compared to ProtecTIER V2 and Simple Network Management Protocol (SNMP) alerting improvements.



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Key prerequisites
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ProtecTIER Enterprise Edition requires the IBM System Storage TS7650G Deduplication Gateway hardware. ProtecTIER Appliance Edition requires the IBM System Storage TS7650 ProtecTIER Deduplication Appliance hardware. Only backup data passed to ProtecTIER from NetBackup is eligible to utilize the optional OpenStorage interface.



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Planned availability date
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June 3, 2011



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Description
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ProtecTIER Enterprise Edition and ProtecTIER Appliance Edition V3.1 introduce support for many-to-many, bi-directional replication between two to four VTL ProtecTIER systems, additional plug-ins, and optional 10Gb Ethernet connections for the Symantec NetBackup OpenStorage API, delivering improved performance and SNMP alerting enhancements.

ProtecTIER systems may be configured as a VTL system or as an OpenStorage interface system. At this time, a ProtecTIER system may only function as a VTL system or an OpenStorage interface system; it cannot function as both.

ProtecTIER V3.1 has been designed to provide single stream throughput performance improvements of up to 15% or more and total system throughput performance improvements up to 10% or more when compared to V2.5 running on the same hardware.

Additional SNMP alerting options have been included in ProtecTIER V3.1, enhancing the ability to receive system generated notification when exception conditions have been identified as defined by management policies.

IBM System Storage ProtecTIER Enterprise Edition V3.1 and IBM System Storage ProtecTIER Appliance Edition V3.1 replace ProtecTIER Enterprise Edition V2.5 and ProtecTIER Appliance Edition V2.5.

OpenStorage API

The OpenStorage interface is a NetBackup API supporting communication between NetBackup systems and OpenStorage enabled ProtecTIER systems.

A ProtecTIER plug-in for OpenStorage must be installed on the NetBackup media server. The API communication occurs between the NetBackup media server and the plug-in. Backup images are transferred between the plug-in and the ProtecTIER system through Ethernet connections. Up to six 1Gb Ethernet connections or up to four 10Gb Ethernet connections are supported for TS7650 and TS7650G OpenStorage enabled systems.

ProtecTIER V3.1 also supports the following OpenStorage plug-ins which have been introduced since ProtecTIER V2.5 availability:

  • Oracle Solaris 10 (SPARC)
  • Red Hat 5.4

For other attributes of these ProtecTIER offerings, refer to IBM System Storage ProtecTIER Appliance and Enterprise Edition V2.5 Software Announcement AP10-0350, dated October 26, 2010.

Virtual tape library

The replication capabilities of ProtecTIER V3.1 have been enhanced to support many-to-many, bi-directional replication between two to four ProtecTIER systems. Uni-directional, hub and spoke replication from up to 12 spoke systems to a single hub system continues to be supported as available in ProtecTIER V2.5 and earlier releases.

For other attributes of ProtecTIER VTL systems refer to:

  • IBM System Storage ProtecTIER Appliance Edition V2.4 Software Announcement AP10-0125, dated April 13, 2010
  • IBM System Storage ProtecTIER Enterprise Edition V2.4 Software Announcement AP10-0122, dated April 13, 2010

Accessibility by people with disabilities

A U.S. Section 508 Voluntary Product Accessibility Template (VPAT) containing details on accessibility compliance can be requested at

http://www.ibm.com/able/product_accessibility/index.html


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Product positioning
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Data protection pain points in the data center

Enterprise and midrange data centers require high-capacity, reliable, and scalable data protection solutions with excellent price and performance. Delivering high-level data protection is increasingly difficult for many reasons:

  • Data growth outgrowing existing capacity
  • Unable to meet backup and recovery SLAs
  • Business decisions being made using out-of-date information
  • No time available to test the disaster recovery plan
  • No time to perform routine scheduled maintenance activities
  • Customer satisfaction ratings dropping
  • Losing competitive advantage
  • Inability to comply with government and/or business regulations

ProtecTIER is designed to provide the following core differentiators:

  • High speed backups: Up to 2000 MB/s or more sustained inline deduplication backup performance with clustered TS7650G systems running ProtecTIER Enterprise Edition V3.1, dependent on capabilities of the repository's disk array and other data and workload characteristics
  • Even faster restores: Up to 2800 MB/s or more sustained recovery performance with clustered TS7650G systems running ProtecTIER Enterprise Edition V3.1, dependent on capabilities of the repository's disk array and other data and workload characteristics
  • Cost Efficiency: Store up to 25 TB or more backup data on only 1 TB of physical disk
  • Data Integrity: Patented HyperFactor® Deduplication technology designed to provide enterprise class data integrity by avoiding the possibility of data loss due to a hash collision
  • Scalability: Architected to meet enterprise capacity needs to store up to 25 PB or more backup data
  • High availability: Clustered configuration provides hardware redundancy for higher availability
  • Disaster recovery: Integrated IP-based replication for data centers, remote offices, and offsite storage locations
  • Proven technology: Implemented Fortune 500 data centers since 2005


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Top rule
Reference information
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For information about IBM System Storage ProtecTIER Appliance Edition V2.5, refer to Software Announcement AP10-0350, dated October 26, 2010.

For information about IBM System Storage TS7650 ProtecTIER Deduplication Appliance (3958-AP1), refer to Hardware Announcement AG10-0243, dated October 26, 2010.

For information about IBM System Storage TS7650G Gateway (3958-DD4) server refresh refer to Hardware Announcement AG10-0246, dated October 26, 2010.



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Program number
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Note: The Software Maintenance program numbers have been previously announced in Software Announcement AP10-0350, dated October 26, 2010.

Beginning with release V3.1 of the ProtecTIER Enterprise and Appliance Editions, the pricing metrics for the maintenance products listed below are being changed from the previously announced "per Terabyte" to a new metric of "per Decimal Terabyte". This is not a change in actual pricing of these orderable features under the maintenance products, but to clarify that the current licensed capacity is based on decimal terabyte definitions, and to create consistent capacity definitions in IBM offerings.

 Program               Program
 number        VRM     name
 
 5639-PTB      3.1.0   IBM System Storage ProtecTIER
                       Appliance Edition V3 Software
 
 Software maintenance
 
 5639-XXQ             ProtecTIER Appliance Ed.  Reg./Ren. 1 year
 5639-XXR             ProtecTIER Appliance Ed.  After license 1 year
 5639-XXS             ProtecTIER Appliance Ed.  Registration 3 year
 5639-XXT             ProtecTIER Appliance Ed.  Renewal 3 year
 5639-XXU             ProtecTIER Appliance Ed.  After license 3 year
 5639-XXV             ProtecTIER Appliance Ed.  Registration 2 year
 5639-XXW             ProtecTIER Appliance Ed.  Registration 4 year
 5639-XXX             ProtecTIER Appliance Ed.  Registration 5 year

 
 Program               Program
 number        VRM     name
 
 5639-PTA      3.1.0   IBM System Storage ProtecTIER
                       Enterprise Edition V3 Software
 
 Software maintenance
 
 5639-XXC             ProtecTIER Enterprise Ed.  Reg./Ren. 1 year
 5639-XXD             ProtecTIER Enterprise Ed.  After license 1 year
 5639-XXE             ProtecTIER Enterprise Ed.  Registration 3 year
 5639-XXF             ProtecTIER Enterprise Ed.  Renewal 3 year
 5639-XXG             ProtecTIER Enterprise Ed.  After license 3 year
 5639-XXJ             ProtecTIER Enterprise Ed.  Registration 2 year
 5639-XXK             ProtecTIER Enterprise Ed.  Registration 4 year
 5639-XXL             ProtecTIER Enterprise Ed.  Registration 5 year

Product identification number


Note: The following Software Maintenance program numbers have been previously announced in Software Announcement AP10-0350, dated October 26, 2010.

IBM System Storage ProtecTIER Appliance Edition V3.1

 
                    First Yr Reg and          Maintenance 1 year
                    Maintenance 1 year        After License
Program PID number  Renewal PID number        PID number

5639-PTB            5639-XXQ                  5639-XXR
 
 
 
                    Maintenance 3 year        Maintenance 3 year
                    Registration PID number   Renewal PID number

                    5639-XXS                  5639-XXT
 
                    Maintenance 3 year
                    After License
                    PID number

                    5639-XXU
 
                    Maintenance 2 year        Maintenance 4 year
                    Registration PID number   Registration PID number

                    5639-XXV                  5639-XXW
 
                    Maintenance 5 year
                    Registration PID number

                    5639-XXX

IBM System Storage ProtecTIER Enterprise Edition V3.1

 
                    First Yr Reg and          Maintenance 1 year
                    Maintenance 1 year        After License
Program PID number  Renewal PID number        PID number

5639-PTA            5639-XXC                  5639-XXD
 
 
                                              Maintenance 3 year
                    Maintenance 3 year        After License
                    Registration PID number   PID number

                    5639-XXE                  5639-XXG
 
 
                    Maintenance 3 year
                    Renewal PID number

                    5639-XXF
 
 
                    Maintenance 2 year        Maintenance 4 year
                    Registration PID number   Registration PID number

                    5639-XXJ                  5639-XXK
 
 
                    Maintenance 5 year
                    Registration PID number

                    5639-XXL
  


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Offering Information
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Product information is available via the Offering Information website

http://www.ibm.com/common/ssi


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Publications
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All required publications are shipped with the corequisite hardware that contains the preloaded ProtecTIER software.

Publications are available on the IBM Publications Center website and are included on the IBM System Storage TS7600 ProtecTIER - TS7650 & TS7650G Publications CD-ROM LCD7-4788.

To order additional selected hardcopy publications for a fee or download free PDF format publications, visit the IBM Publications Center website

http://www.ibm.com/shop/publications/order

ProtecTIER Appliance Edition V3.1 publications

Publications with software relevance included in the Publications CD-ROM, LCD7-4788, when the media supply feature is ordered for ProtecTIER Appliance Edition V3.1 include:

                                               Order
Title                                          number

IBM System Storage TS7600 with ProtecTIER      GA32-0918
Introduction and Planning Guide for the
TS7650 (Appliance, 3958-AP1)
 
IBM System Storage TS7600 with ProtecTIER      GA32-0920
Installation Roadmap Guide for the
TS7650 (Appliance, 3958-AP1)
 
IBM System Storage ProtecTIER                  GA32-0922
User's Guide for Enterprise Edition and
Appliance Edition for ProtecTIER V3.1.
 
Start Here for IBM System Storage TS7650       GI13-1831
with ProtecTIER
 
ProtecTIER v. 3.1 Software  Guide              SC27-3643
 
IBM System Storage TS7600 with ProtecTIER      GA32-0923
Problem Determination Guide for the
TS7650 Appliance and TS7650G Gateway
(3958-DD1, 3958-DD3, 3958-DD4, and 3958-AP1)

ProtecTIER Enterprise Edition V3.1 publications

Publications with software relevance are included in the Publications CD-ROM, LCD7-4788, when the media supply feature is ordered for ProtecTIER Enterprise Edition V3.1 include:

                                               Order
Title                                          number

IBM System Storage TS7600 with ProtecTIER      GA32-0918
Introduction and Planning Guide for the
TS7650 (Appliance, 3958 AP1)
 
IBM System Storage TS7600 with ProtecTIER      GA32-0920
Installation Roadmap Guide for the
TS7650 (Appliance, 3958 AP1)
 
IBM System Storage ProtecTIER                  GA32-0922
User's Guide for Enterprise Edition &
Appliance Edition
 
Start Here for IBM System Storage TS7650       GI13-1831
with ProtecTIER
 
IBM System Storage TS7600 with ProtecTIER      GA32-0923
Problem Determination Guide for
the TS7650 Appliance and TS7650G Gateway
(3958 DD1, 3958 DD3, 3958 DD4, & 3958 AP1)
 
ProtecTIER V3.1 Software Upgrade Guide         SC27-3643
 


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Technical information
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Specified operating environment

Hardware requirements

ProtecTIER Appliance Edition V3.1 requires the IBM System Storage TS7650 ProtecTIER Deduplication Appliance, IBM 3958 Model AP1. Refer to Hardware Announcement AG10-0243, dated October 26, 2010.

For new system orders, ProtecTIER Enterprise Edition V3.1 requires the IBM System Storage TS7650G ProtecTIER Deduplication Gateway, IBM 3958 Model DD4. Refer to Hardware Announcement AG10-0246, dated October 26, 2010, for more information on the TS765G Model DD4. ProtecTIER Enterprise Edition V3.1 is also supported on existing TS7650G systems with Models DD1, DD3 or DD4.

ProtecTIER Manager

ProtecTIER Manager is required for service or maintenance of ProtecTIER systems, and must be installed on a customer provided workstation.

The customer provided workstation must be capable of operating one of the following operating systems:

  • Microsoft® Windows® 2003, Windows XP, or Windows 7
  • Red Hat Enterprise 4 or 5

The workstation must also have:

  • At least 1.2 GB of available disk space
  • At least 256 MB of RAM

The workstation must have access to the ProtecTIER service nodes at IP address (port 3501 is open on the firewall). ProtecTIER Manager can support more than one ProtecTIER server. If the ProtecTIER Manager workstation is connected to more that one ProtecTIER server, they can be connected to a workstation via a switch box or via a terminal server. The workstation and switch box must be provided by the customer.

Confer with your IBM representative for console configuration alternatives.

Software requirements

Operating system prerequisites

The appropriate operating system is included with ProtecTIER V2 software and is loaded on the TS7650 Appliance or TS7650G Gateway with the initial order.

The ProtecTIER plug-in for OpenStorage must be installed on a NetBackup media server running NetBackup V6.5 or V7.0, and one of the following operating systems

  • Windows 2003
  • Windows 2008
  • AIX® 5.3
  • AIX 6.1
  • Oracle Solaris 10 (SPARC)
  • Red Hat Linux 5.4

Connectivity prerequisites

The supported Fiber Channel switches are listed in the System Storage Operation Center (SSIC) located at

http://www-03.ibm.com/systems/support/storage/config/ssic/

The program's specifications and specified operating environment information may be found in documentation accompanying the program, if available, such as a README file, or other information published by IBM, such as an announcement letter. Documentation and other program content may be supplied only in the English language.

Compatibility

ProtecTIER Appliance Edition and Enterprise Edition V3.1 software emulates, in both stand-alone and clustered configurations, the IBM System Storage TS3500 tape library with IBM Ultrium 3 Tape Drives, and the Quantum P3000 tape library with DLT or IBM Ultrium 2 Tape Drives.

Limitations

ProtecTIER Appliance Edition software is only supported for installation on TS7650 ProtecTIER Deduplication Appliance hardware (3958 Model AP1).

ProtecTIER Enterprise Edition software is only supported for installation on TS7650G ProtecTIER Deduplication Gateway hardware (3958 Models DD1, DD3 and DD4).

ProtecTIER supports any combination of TS7650 Appliances, TS7650G Gateways and TS7610 Appliances in the replication topology.

Many-to-many replication topologies are limited to a maximum of four ProtecTIER systems. These systems must run ProtecTIER V3.1, or later.

A hub and spoke replication topology is limited to a maximum of twelve spokes replicating to a single hub. These systems must run ProtecTIER V2.4, or later.

Systems operating as a source / target uni-directional replication pair must run ProtecTIER V2.3, or later.

ProtecTIER path failover functions are not supported with Quantum P3000 virtual tape library definitions.

Planning information

Customer responsibilities

Physical planning is a customer responsibility. Detailed planning information is in the IBM System Storage TS7600 with ProtecTIER Introduction and Planning Guide for the TS7650 AP1 (GA32-0918).

This guide is available at no charge at the IBM Publications Center. Refer to the Publications section.

Packaging

For new orders of IBM System Storage ProtecTIER Appliance Edition V3.1 (5639-PTB), the following media are shipped:

  • IBM System Storage ProtecTIER Appliance Edition V3.1 (LCD7-5220)
  • IBM System Storage ProtecTIER Manager V3.1 (LCD7-5217)
  • IBM System Storage ProtecTIER OpenStorage Plug-in V3.1 (LCD7-5219)
  • IBM System Storage ProtecTIER Maintenance and Recovery Disk V3.1 (LCD7-5218)
  • IBM System storage TS7600 with ProtecTier - TS7650 & TS7650G Publications CD-ROM V3.1 (LCD7-4788)
  • IBM ProtecTIER Software Upgrade Migration (SC27-3643)
  • Start Here for IBM System Storage TS7600 with ProtecTIER (GI13-1831)
  • License Agreement for Machine Code (Z125-5468)

For new orders of IBM System Storage ProtecTIER Enterprise Edition V3.1 (5639-PTA), the following media are shipped:

  • IBM System Storage ProtecTIER Enterprise Edition V3.1 (LCD7-5216)
  • IBM System Storage ProtecTIER Manager V3.1 (LCD7-5217)
  • IBM System Storage ProtecTIER OpenStorage Plug-in V3.1 (LCD7-5219)
  • IBM System Storage ProtecTIER Maintenance and Recovery Disk V3.1 (LCD7-5218)
  • IBM System storage TS7600 with ProtecTIER - TS7650 & TS7650G Publications CD-ROM V3.1 (LCD7-4788)
  • IBM ProtecTIER Software Upgrade Migration (SC27-3643)
  • Start Here for IBM System Storage TS7600 with ProtecTIER (GI13-1831)
  • License Agreement for Machine Code (Z125-5468)

The paid invoice acts as Proof of Entitlement (PoE) for all orders of ProtecTIER V3.1 software.

Refer to the Ordering information section and to the Hardware Announcements listed in the Reference information section for correlated hardware order features.

Media feature number 5806 causes the media CDs to be shipped for ProtecTIER Appliance Edition (5639-PTB).

Media feature number 5806 causes the media CDs to be shipped for ProtecTIER Enterprise Edition (5639-PTA).

Serial number only feature 3444 suppresses media CDs from being shipped on ProtecTIER orders.

Security, auditability, and control

This product uses the security and auditability features of host hardware, host software, or application software to which it is attached. The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communication facilities.



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Ordering information
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Charge metric
 
                 Part number or
Program name     PID number      Charge metric

ProtecTIER       5639-PTB        per Storage Device and
Appliance                        per Decimal Terabytes
Edition V3
 
                 Part number or
Program name     PID number      Charge metric

ProtecTIER       5639-PTA        per Storage Device and
Enterprise                       per Decimal Terabytes
Edition V3
 

Storage Device

Storage Device is a unit of measure by which the Program is licensed. A Storage Device is an independently powered, channel attached device that stores or controls the storage of data on magnetic disks or solid state drives, such as disk controllers and their respective expansion units, each constituting separate Storage Devices. Licensee must obtain entitlements for every Storage Device which runs, uses services provided by, or otherwise accesses the Program and for every Storage Device on which the Program is installed.

Tiered Decimal Terabytes (1-12), (13-32), (33-64), (65-100), (101-250), (251+)

Decimal Terabyte (1-12), Decimal Terabyte (13-32), Decimal Terabyte (33-64), Decimal Terabyte (65-100), Decimal Terabyte (101-250), and Decimal Terabyte (251+) is a unit of measure by which the Program can be licensed. Proofs of Entitlement are based on the number of Decimal Terabytes available to the Program. A Decimal Terabyte is 10 to the 12th power bytes. Licensee must obtain sufficient entitlements required for Licensee's environment. The entitlements are specific to the Program and may not be exchanged, interchanged, or aggregated with entitlements of another program.

Effective June 3, 2011, IBM System Storage ProtecTIER Appliance Edition V3.1 replaces the IBM System Storage ProtecTIER Appliance Edition V2.5 for all new TS7650 system orders, and IBM System Storage ProtecTIER Enterprise Edition V3.1 replaces the IBM System Storage ProtecTIER Enterprise Edition V2.5 for all new TS7650G system orders. On or after this date, IBM System Storage ProtecTIER Appliance Edition V2.5 and IBM System Storage ProtecTIER Enterprise Edition V2.5 will remain active only to support capacity updates to existing licenses.

ProtecTIER Enterprise Edition and ProtecTIER Appliance Edition V3.1

ProtecTIER systems are ordered as a VTL or as an OpenStorage system. These options are mutually exclusive. To order ProtecTIER Appliance Edition as a VTL system, order one ProtecTIER VTL per storage device use authorization feature for each 3958 Model AP1 feature number 3120 or 3170 configured. To order ProtecTIER Appliance Edition as an OpenStorage system, order one ProtecTIER OpenStorage per storage device use authorization feature for each 3958 Model AP1 feature number 3120 or 3170 configured.

To order ProtecTIER Enterprise Edition as a VTL system, order one ProtecTIER VTL per storage device use authorization feature for each TS7650G Server (3958 Model DDx). To order ProtecTIER Enterprise Edition as an OpenStorage system, order one ProtecTIER OpenStorage per storage device use authorization feature for each TS7650G Server (3958 Model DDx).

Data deduplication

Order basic capacity authorizations corresponding to the total terabytes managed by the ProtecTIER system. This entitles use of the HyperFactor data deduplication functionality of ProtecTIER. This authorization is required for every ProtecTIER system which will deduplicate data received from a backup application. Basic capacity authorizations are not required for no deduplication licenses or for the target-only VTL system in a replication topology, unless that target system is also receiving data from a backup host. OpenStorage systems with deduplication active must always license capacity support, whether they are a replication target system or not.

Network replication

Order replication authorizations corresponding to the total decimal terabytes managed by the ProtecTIER system. This entitles the customer to use the ProtecTIER's network replication. This authorization is required for every ProtecTIER system which sends or receives replicated data from another ProtecTIER system.

IBM System Storage ProtecTIER Appliance Edition V3.1 billing features

Supply feature code: 5806

5639-PTB:
IBM System Storage ProtecTIER Appliance Edition V3.1
 
 Use Authorizations
 with One Year Software Maintenance
 
 One-time charge features
 
 
 ProtecTIER Appliance Edition V3.1
 ProtecTIER VTL per Storage Device
 with 1 Year SW Maintenance
 
                                 OTC
Feature                          Feature
description                      number
                                                
Per Storage Device               E3TJ
 
 
5639-PTB:
IBM System Storage ProtecTIER Appliance Edition V3.1
 
 Use Authorizations
 with One Year Software Maintenance
 
 One-time charge features
 
 
 ProtecTIER Appliance Edition V3.1
 ProtecTIER OpenStorage per Storage Device
 with 1 Year SW Maintenance
 
                                 OTC
Feature                          Feature
description                      number
                                                
Per Storage Device               E3TK
 
 
5639-PTB:
IBM System Storage ProtecTIER Appliance Edition V3.1
 
 Use Authorizations
 with One Year Software Maintenance
 
 One-time charge features
 
 
 ProtecTIER Appliance Edition V3.1
 Capacity Support per Decimal Terabytes
 with 1 Year SW Maintenance
 
                                 OTC
Feature                          Feature
description                      number
                                                
Per Decimal Terabytes (1-12)     E3TL
Per Decimal Terabytes (13-32)    E3TM
Per Decimal Terabytes (33-64)    E3TN
 
5639-PTB:
IBM System Storage ProtecTIER Appliance Edition V3.1
 
 Use Authorizations
 with One Year Software Maintenance
 
 One-time charge features
 
 
 ProtecTIER Appliance Edition V3.1
 Clustering Support per Decimal Terabytes
 with 1 Year SW Maintenance
 
                                 OTC
Feature                          Feature
description                      number
                                                
Per Decimal Terabytes (1-12)     E3TP
Per Decimal Terabytes (13-32)    E3TQ
Per Decimal Terabytes (33-64)    E3TR
 
5639-PTB:
IBM System Storage ProtecTIER Appliance Edition V3.1
 
 Use Authorizations
 with One Year Software Maintenance
 
 One-time charge features
 
 
 ProtecTIER Appliance Edition V3.1
 Replication Support per Decimal Terabytes
 with 1 Year SW Maintenance
 
                                 OTC
Feature                          Feature
description                      number
                                                
Per Decimal Terabytes (1-12)     E3TT
Per Decimal Terabytes (13-32)    E3TU
Per Decimal Terabytes (33-64)    E3TV
 

IBM System Storage ProtecTIER Enterprise Edition V3.1 billing features

Supply feature code: 5806

 5639-PTA:
 IBM System Storage ProtecTIER Enterprise Edition V3.1
 
 Use Authorizations
 with One Year Software Maintenance
 
 One-time charge features
 
 
 ProtecTIER Enterprise Edition V3.1
 ProtecTIER VTL per Storage Device
 with 1 Year SW Maintenance
 
                                 OTC
Feature                          Feature
description                      number
                                                
Per Storage Device               E3RF
 
 5639-PTA:
 IBM System Storage ProtecTIER Enterprise Edition V3.1
 
 Use Authorizations
 with One Year Software Maintenance
 
 One-time charge features
 
 
 ProtecTIER Enterprise Edition V3.1
 ProtecTIER OpenStorage per Storage Device
 with 1 Year SW Maintenance
 
                                 OTC
Feature                          Feature
description                      number
                                                
Per Storage Device               E3RG
 
 5639-PTA:
 IBM System Storage ProtecTIER Enterprise Edition V3.1
 
 Use Authorizations
 with One Year Software Maintenance
 
 One-time charge features
 
 
 ProtecTIER Enterprise Edition V3.1
 Capacity Support per Decimal Terabytes
 with 1 Year SW Maintenance
 
                                 OTC
Feature                          Feature
description                      number
                                                
Per Decimal Terabytes (1-12)     E3RH
Per Decimal Terabytes (13-32)    E3RJ
Per Decimal Terabytes (33-64)    E3RK
Per Decimal Terabytes (65-100)   E3RL
Per Decimal Terabytes (101-250)  E3RM
Per Decimal Terabytes (251+)     E3RN
Per 250 Decimal Terabytes (251+) E3RP
 
 5639-PTA:
 IBM System Storage ProtecTIER Enterprise Edition V3.1
 
 Use Authorizations
 with One Year Software Maintenance
 
 One-time charge features
 
 
 ProtecTIER Enterprise Edition V3.1
 Clustering Support per Decimal Terabytes
 with 1 Year SW Maintenance
 
                                 OTC
Feature                          Feature
description                      number
                                                
Per Decimal Terabytes (1-12)     E3RQ
Per Decimal Terabytes (13-32)    E3RR
Per Decimal Terabytes (33-64)    E3RT
Per Decimal Terabytes (65-100)   E3RU
Per Decimal Terabytes (101-250)  E3RV
Per Decimal Terabytes (251+)     E3RW
Per 250 Decimal Terabytes (251+) E3TA
 
 5639-PTA:
 IBM System Storage ProtecTIER Enterprise Edition V3.1
 
 Use Authorizations
 with One Year Software Maintenance
 
 One-time charge features
 
 
 ProtecTIER Enterprise Edition V3.1
 Replication Support per Decimal Terabytes
 with 1 Year SW Maintenance
 
                                 OTC
Feature                          Feature
description                      number
                                                
Per Decimal Terabytes (1-12)     E3TB
Per Decimal Terabytes (13-32)    E3TC
Per Decimal Terabytes (33-64)    E3TD
Per Decimal Terabytes (65-100)   E3TE
Per Decimal Terabytes (101-250)  E3TF
Per Decimal Terabytes (251+)     E3TG
Per 250 Decimal Terabytes (251+) E3TH
 

Note: The Software Maintenance program numbers have been previously announced.

Order Software Maintenance Registration corresponding to each ProtecTIER Appliance Edition V3 or Enterprise Edition V3 VTL, capacity, replication, OpenStorage interface and cluster authorization feature, for both new and upgrade orders.

Order renewals prior to the expiration of the original Software Maintenance registration period or previous Software Maintenance renewal.

ProtecTIER Appliance Edition billing features

The billing features and pricing information for ProtecTIER Appliance Edition software maintenance PIDs remain unchanged. Details may be found in:

  • Software Announcement AP10-0350, dated October 26, 2010
  • Software Announcement AP10-0125, dated April 13, 2010
  • Software Announcement AP09-0421, dated October 27, 2009
  • Software Announcement AP09-0207, dated July 14, 2009
  • Software Announcement AP09-0027, dated February 10, 2009

ProtecTIER Enterprise Edition billing features

The billing features and pricing information for ProtecTIER Enterprise Edition software maintenance PIDs remain unchanged. Details may be found in:

  • Software Announcement AP10-0350, dated October 26, 2010
  • Software Announcement AP10-0122, dated April 13, 2010
  • Software Announcement AP09-0214, dated July 14, 2009
  • Software Announcement AP09-0028, dated February 10, 2009
  • Software Announcement AP08-0226, dated August 26, 2008

Beginning with release V3.1 of the ProtecTIER Enterprise and Appliance Editions, the pricing metrics for the maintenance products listed below are being changed from the previously announced "per Terabyte" to a new metric of "per Decimal Terabyte". This is not a change in actual pricing of these orderable features under the maintenance products, but to clarify that the current licensed capacity is based on decimal terabyte definitions, and to create consistent capacity definitions in IBM offerings.



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Terms and conditions
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The information provided in this announcement letter is for reference and convenience purposes only. The terms and conditions that govern any transaction with IBM are contained in the applicable contract documents such as the IBM International Program License Agreement, IBM International Passport Advantage® Agreement, and the IBM Agreement for Acquisition of Software Maintenance.

Licensing

IBM International Program License Agreement including the License Information document and Proof of Entitlement (PoE) govern your use of the program. PoEs are required for all authorized use.

This software license includes Software Subscription and Support (also referred to as Software Maintenance).

Agreement for Acquisition of Software Maintenance

The IBM Agreement for Acquisition of Software Maintenance (Z125-6011) agreement applies for Subscription and Support (also referred to as Software Maintenance) and does not require customer signatures.

These programs are licensed under the IBM Program License Agreement (IPLA) and the associated Agreement for Acquisition of Software Maintenance, which provide for support with ongoing access to releases and versions of the program. IBM includes one year of Software Subscription and Support (also referred to as Software Maintenance) with the initial license acquisition of each program acquired. The initial period of Software Subscription and Support (also referred to as Software Maintenance) can be extended by the purchase of a renewal option, if available. These programs have a one-time license charge for use of the program and an annual renewable charge for the enhanced support that includes telephone assistance (voice support for defects during normal business hours), as well as access to updates, releases, and versions of the program as long as support is in effect.

License Information form number

L-KAVZ-8EJS6D

The program's LI will be available for review on the IBM Software License Agreement website

http://www.ibm.com/software/sla/sladb.nsf
Limited warranty applies

Yes

Limited warranty

IBM warrants that when the program is used in the specified operating environment, it will conform to its specifications. The warranty applies only to the unmodified portion of the program. IBM does not warrant uninterrupted or error-free operation of the program or that IBM will correct all program defects. You are responsible for the results obtained from the use of the program.

IBM provides you with access to IBM databases containing information on known program defects, defect corrections, restrictions, and bypasses at no additional charge. For further information, consult the IBM Software Support Handbook found at

http://www.ibm.com/support/handbook

IBM will maintain this information for at least one year after the original licensee acquires the program (warranty period).

Money-back guarantee

If for any reason you are dissatisfied with the program and you are the original licensee, you may obtain a refund of the amount you paid for it, if within 30 days of your invoice date you return the program and its PoE to the party from whom you obtained it. If you downloaded the program, you may contact the party from whom you acquired it for instructions on how to obtain the refund.

For clarification, note that for programs acquired under any of IBM's On/Off Capacity on Demand (On/Off CoD) software offerings, this term does not apply since these offerings apply to programs already acquired and in use by you.

Other terms
Volume orders (IVO)

Yes. Contact your IBM representative.

Passport Advantage applies

No

Usage restriction

Yes

IBM System Storage ProtecTIER Appliance Edition V3 software (5639-PTB) and IBM System Storage ProtecTIER Enterprise Edition V3 software (5639-PTA) are licensed on a per server and per terabyte basis. Optional Clustering support and Replication support functions are licensed on a per terabyte capacity basis.

Software Subscription and Support (Software Maintenance) applies

Yes. All distributed software licenses include Software Subscription and Support (also referred to as Software Maintenance) for a period of 12 months from the date of acquisition, providing a streamlined way to acquire IBM software and assure technical support coverage for all licenses. Extending coverage for a total of two, three, four, or five years from date of acquisition may be elected.

While your Software Subscription and Support (Software Maintenance) is in effect, IBM provides you assistance for your routine, short duration installation and usage (how-to) questions, and code-related questions. IBM provides assistance via telephone and, if available, electronic access, only to your information systems (IS) technical support personnel during the normal business hours (published prime shift hours) of your IBM support center. (This assistance is not available to your end users.) IBM provides Severity 1 assistance 24 hours a day, every day of the year. For additional details, consult your IBM Software Support Handbook at

http://www.ibm.com/support/handbook

Software Subscription and Support (Software Maintenance) does not include assistance for the design and development of applications, your use of programs in other than their specified operating environment, or failures caused by products for which IBM is not responsible under this agreement.

System i Software Maintenance applies

No

Variable charges apply

No

Educational allowance available

15% to qualified educational institution customers.



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Prices
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For all local charges, contact your IBM representative.

IBM Global Financing

IBM Global Financing offers competitive financing to credit-qualified customers to assist them in acquiring IT solutions. Offerings include financing for IT acquisition, including hardware, software, and services, from both IBM and other manufacturers or vendors. Offerings (for all customer segments: small, medium, and large enterprise), rates, terms, and availability can vary by country. Contact your local IBM Global Financing organization or visit

http://www.ibm.com/financing

IBM Global Financing offerings are provided through IBM Credit LLC in the United States, and other IBM subsidiaries and divisions worldwide to qualified commercial and government customers. Rates are based on a customer's credit rating, financing terms, offering type, equipment type, and options, and may vary by country. Other restrictions may apply. Rates and offerings are subject to change, extension, or withdrawal without notice.

Financing from IBM Global Financing helps you preserve cash and credit lines, enables more technology acquisition within current budget limits, permits accelerated implementation of economically attractive new technologies, offers payment and term flexibility, and can help match project costs to projected benefits. Financing is available worldwide for credit-qualified customers.

For more financing information, visit

http://www.ibm.com/financing


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AP distribution
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Country/region               Announced
                    
AP IOT
 ASEAN*                      Yes
 India/South Asia**          Yes
 Australia                   Yes
 People's Republic of China  Yes
 Hong Kong S.A.R of the PRC  Yes
 Macao S.A.R of the PRC      Yes
 Taiwan                      Yes
 Korea                       Yes
 New Zealand                 Yes
Japan IOT
 Japan                       Yes
 
 * Brunei Darussalam, Indonesia, Cambodia, Lao People's Democratic
   Republic, Malaysia, Philippines, Singapore, Thailand, and Vietnam
 **Bangladesh, Bhutan, India, Sri Lanka, Maldives, Nepal, and
   Afghanistan
Trademarks

IBM, System Storage, ProtecTIER, HyperFactor, AIX and Passport Advantage are registered trademarks of IBM Corporation in the United States, other countries, or both.

Linux is a registered trademark of Linus Torvalds in the United States, other countries, or both.

Microsoft and Windows are registered trademarks of Microsoft Corporation in the United States, other countries, or both.

Other company, product, and service names may be trademarks or service marks of others.

Terms of use

IBM products and services which are announced and available in your country can be ordered under the applicable standard agreements, terms, conditions, and prices in effect at the time. IBM reserves the right to modify or withdraw this announcement at any time without notice. This announcement is provided for your information only. Reference to other products in this announcement does not necessarily imply those products are announced, or intend to be announced, in your country. Additional terms of use are located at:

http://www.ibm.com/legal/us/en/

For the most current information regarding IBM products, consult your IBM representative or reseller, or visit the IBM worldwide contacts page

http://www.ibm.com/planetwide/

Terms of use