IBM Scale Out Network Attached Storage Software V1.2.0 for high availability environmentsIBM Asia Pacific Software Announcement AP11-0106
May 9, 2011
|Table of contents|
(Corrected on June 10, 2011)The standard network file protocols in the Description section have been updated.
|At a glance|
IBM® Scale Out Network Attached Storage (SONAS) Software (5639-SN1) V1.2.0 supports:
- High performance backups through Network Data Management Protocol (NDMP) Version 4 and multiple stream support
- Anti-virus scanning capability for files accessed via the CIFS network file protocol
- Inclusion of General Parallel File System (GPFS) Version 3.4 into the SONAS software stack
- Service improvements including new repair menus, call home improvements, and remote support (AOS)
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IBM SONAS Software is a scale out NAS software system designed to manage vast repositories of information in enterprise environments requiring very large capacities, high levels of performance, and high availability. The system supports multiple petabytes of storage and up to a billion files in a single file system, with up to 256 file systems per system. Data access to the system from client computers is provided using industry standard network file protocols. In addition, the system supports traditional NAS features and functions, including:
- Quotas (user, group, and fileset level)
- Integration with user directory servers, such as Microsoft® Active Directory (AD) and Lightweight Directory Access Protocol (LDAP)
- Command line interface and browser-based graphical user interface (GUI)
- Call Home and Remote Support capabilities
In addition to these traditional features, the system supports advanced features, including:
- Integrated Tivoli® Storage Manager backup client
- High performance backups through NDMP Version 4 and multiple stream support
- Anti-virus scanning capability for files accessed via the CIFS network file protocol
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Refer to the Hardware requirements section.
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|Planned availability date|
- May 12, 2011: IBM Scale Out Network Attached Storage (SONAS) 1.2.0 software new order begins
- June 3, 2011: Taiwan availability
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IBM SONAS Software is a scale-out NAS software system designed to manage vast repositories of information. SONAS Software (5639-SN1) is preloaded and licensed on each node in the IBM SONAS hardware system, including:
- Management Node (2851-SM1)
- Interface Nodes (2851-SI1 or 2851-SI2)
- Storage Nodes (2851-SS1 or 2851-SS2)
SONAS software is capable of interoperating with and providing file serving capabilities to any client computer system supporting industry standard network file protocols, including:
- Network File System (NFS) v2/v3 (including z/OS® NFS client support)
- Microsoft Common Internet File System (CIFS)
- File Transfer Protocol (FTP)
- Hyper Text Transmission Protocol Secure (HTTPS)
- Secure Copy Protocol (SCP)
Users accessing data residing in the SONAS system can be authenticated against an external user directory service, such as Microsoft Active Directory or a Lightweight Directory Access Protocol server.
Each file system has support for up to 256 snapshots. Each snapshot copy represents a point-in-time copy of the file system, from which prior copies of individual files or directories can be accessed and restored. Microsoft Windows® users can access prior snapshot copies via the Previous Copies tab on the Windows file properties dialog box.
Quotas can be used to limit the number of files created or amount of space consumed by an individual user, groups, or filesets. A fileset is a portion of the file system directory tree. Both soft quotas and hard quotas are supported.
The software provides a unified command line interface for configuring, administrating, and monitoring the system, and a browser-based GUI which runs on the SONAS Management Node (2851-SM1). A client side application is not required in order to configure, monitor, or manage the system. The GUI includes a System Health Center which monitors the overall health of the SONAS system and displays that information in a topology view allowing quick identification when hardware problems occur in the system.
The Health Center includes a centralized alert log to capture all the critical software and hardware failures within the system. The alerts within the alert log can be filtered by a variety of criteria. In addition to the alert log, the system Health Center also includes a centralized system log. All system logs from all hardware components (including Interface Nodes, Storage Nodes, Storage controllers, Infiniband switches, and Ethernet switches) are gathered in a centralized system log on the SONAS Management Node (2851-SM1). The events in the centralized system log can be filtered by a variety of criteria to allow easy viewing of information of particular interest.
The software provides Call Home capability. When hardware failure occurs within a SONAS system, the software gathers diagnosis data and calls home to IBM via a secure web connection to open a problem reporting record (PMR) in the IBM Problem Reporting System (RETAIN®) so that IBM is aware of the problem.
The software includes Remote Support capability. IBM Product Field Engineers and service personnel can remotely diagnose problems inside the system via a broadband connection to the system, if approved and authorized by the customer. The approval and authorization is on an individual connection instance basis, meaning the customer must approve and authorize each connection to the system by an IBM service personnel.
The software includes a threshold notification facility allowing the customer to set up thresholds regarding specific operating parameters within the system, and to be notified via email or SNMP alerts when those thresholds are exceeded.
The software also has the capability to have the nodes in a SONAS system synchronize time with an external time server via the Network Time Protocol (NTP).
Accessibility by people with disabilities
A U.S. Section 508 Voluntary Product Accessibility Template (VPAT) containing details on accessibility compliance can be requested at
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For more information on IBM Scale Out Network Attached Storage, refer to
- Software Announcement AP10-0032, dated February 09, 2010
- Hardware Announcement AG10-0036, dated February 09, 2010
- Hardware Announcement AG11-0070, dated May 09, 2011
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Program Program number VRM name 5639-SN1 1.2.0 IBM Scale Out Network Attached Storage Software
Product identification number
PID numbers for IBM Scale Out Network Attached Storage Software are: Maintenance Maintenance Program PID number 1 year PID number 3 year PID number 5639-SN1 5639-NN1 reg/ren 5639-NN3 reg 5639-NN2 afl 5639-NN4 renewal 5639-NN5 afl Maintenance 5 year PID number 5639-NN6 reg
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More information is available at
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Product information is available via the Offering Information website
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The following publications will be available at product availability. To order, contact your IBM representative.
Order Title number SONAS Software Administration Guide GA32-0713 IBM Scale Out Network Attached Storage GA32-0718 Software Configuration Guide SONAS User's Guide GA32-0714 SONAS Installation Guide GA32-0715 SONAS Introduction & Planning Guide GA32-0716 Problem Determination and GA32-0717 Troubleshooting Guide
The IBM SONAS Information Center provides you an information delivery framework where you can quickly and efficiently access SONAS product documentation to find the product information you require. The IBM SONAS Information Center is at
IBM Publications Center Portal
The Publications Center is a worldwide central repository for IBM product publications and marketing material with a catalog of 70,000 items. Extensive search facilities are provided, as well as payment options via credit card. A large number of publications are available online in various file formats, which can currently be downloaded free of charge.
Additional copies are available. To order, contact your IBM representative. These publications are also available at the following website
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Specified operating environment
This program requires one of the SONAS Interface Node (2851-SI1 or 2851-SI2), Storage Node (2851-SS1 or 2851-SS2), or Management Node (2851-SM1). Each node in a SONAS system requires one license of the software (5639-SN1) to function.
The license is provided via the charge code that pertains to the corresponding SONAS hardware node. For example, if the SONAS system contains three Interface nodes, one Management node, and two Storage nodes, a corresponding 5639-SN1 must be ordered with a quantity of three Interface node features (#0001), one Management node feature (#0002), and two Storage node features (#0003).
The program's specifications and specified operating environment information may be found in documentation accompanying the program, if available, such as a README file, or other information published by IBM, such as an announcement letter. Documentation and other program content may be supplied only in the English language.
This program (5639-SN1) operates on specified SONAS systems only, currently defined by IBM 2851-SI1, 2851-SI2, 2851-SS1, 2851-SS2, and 2851-SM1 SONAS nodes.
For additional information, refer to Usage restriction in the Terms and conditions section, and to the License Information document that is available on the IBM Software License Agreement website
Planning considerations for the required SONAS nodes apply. Refer to the announcement listed in the Reference information section.
SONAS Software must be ordered in conjunction with, and is preinstalled on, the IBM 2851-SI1, 2851-SI2, 2851-SS1, 2851-SS2, or 2851-SM1 nodes.
License Information documents for SONAS Software ship with the hardware on which they are preloaded.
Preload feature #5005 and Serial number 3444 must be specified on all new orders of 5639-SN1 ordered in conjunction with IBM 2851-SI1, 2851-SI2, 2851-SS1, 2851-SS2, or 2851-SM1 hardware.
Paid invoice acts as Proof of Entitlement (PoE) for all orders of IBM Scale Out Network Attached Storage Software V1.
The following are shipped with each new SONAS Software order:
IBM Scale Out Network Attached Storage DVD LCD8-1322 IBM Scale Out Network Attached Storage Product Information CD SK5T-8810
Subsequent media orders
Specification of media feature number 5809 will result in the shipment of:
Media Title Form number IBM Scale Out Network Attached Storage DVD LCD8-1322 IBM Agreement for Acquisition GI19-0246 of Support and Addendum for Support Software License GC52-1359
Specification of media feature number 5819 will result in the shipment of:
Media Title Form number IBM Scale Out Network Attached Storage SK5T-8810 Product Information CD
CD-ROMs are ISO 9660 Standard.
Security, auditability, and control
IBM SONAS Software uses the security and auditability features of the IBM SONAS hardware and IBM SONAS 5639-SN1 software. The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communication facilities.
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Part number or Program name PID number Charge metric IBM Scale Out Network 5639-SN1 Per Node Attached Storage Software
New orders for 5639-SN1
New orders of IBM Scale Out Network Attached Storage Software are shipped preloaded on new orders for the corequisite management, interface, and storage nodes (IBM 2851-SI1, 2851-SI2, IBM 2851-SM1, IBM 2851-SS1, 2851-SS2), and must be ordered concurrently with the proper chargeable feature.
Product group: IBM Systems and Technology Group, Storage Systems Division
Product Identifier Description (PID) IBM Scale Out Network Attached 5639-SN1 Storage Software per node
Program name: IBM Scale Out Network Attached Storage (SONAS) Software PID: 5639-SN1 Use-based OTC with One-year Software Maintenance Program Feature Description number number SONAS Software V1 5639-SN1 E0FP Interface Node with 1 year SW Maintenance SONAS Software V1 E0FQ Management Node with 1 year SW Maintenance SONAS Software V1 E0FR Storage Node with 1 year SW Maintenance
Order Software Maintenance Registration for all new SONAS Software product orders, for the same function and quantities as in the new product order.
Program name: IBM Scale Out Network Attached Storage (SONAS) Software PID: 5639-NN1 No Charge Software Registration and One-year Renewal Software Maintenance One-year No Charge Registration: Program Feature Description number number SONAS Software V1 5639-NN1 E0FT Interface Node SW MAINT 1 Yr No Charge Reg SONAS Software V1 E0FV Management Node SW MAINT 1 Yr No Charge Reg SONAS Software V1 E0GA Storage Node SW MAINT 1 Yr No Charge Reg
One-year Renewal: Program Feature Description number number SONAS Software V1 5639-NN1 E0FU Interface Node One-year Renewal OTC SONAS Software V1 E0FW Management Node One-year Renewal OTC SONAS Software V1 E0GB Storage Node One-year Renewal OTC
Program name: IBM Scale Out Network Attached Storage (SONAS) Software PID: 5639-NN2 One-year After License Software Maintenance Program Feature Description number number SONAS Software V1 5639-NN2 E0GC Interface Node OTC SW MAINT 1 Yr After License SONAS Software V1 E0GD Management Node OTC SW MAINT 1 Yr After License SONAS Software V1 E0GE Storage Node OTC SW MAINT 1 Yr After License
Program name: IBM Scale Out Network Attached Storage (SONAS) Software PID: 5639-NN3 Three-year Registration Software Maintenance Program Feature Description number number SONAS Software V1 5639-NN3 E0GF Interface Node OTC SW MAINT 3 Yr Registration SONAS Software V1 E0GG Management Node OTC SW MAINT 3 Yr Registration SONAS Software V1 E0GH Storage Node OTC SW MAINT 3 Yr Registration
Program name: IBM Scale Out Network Attached Storage (SONAS) Software PID: 5639-NN4 Three-year Renewal Software Maintenance Program Feature Description number number SONAS Software V1 5639-NN4 E0GJ Interface Node OTC SW MAINT 3 Yr Renewal SONAS Software V1 E0GK Management Node OTC SW MAINT 3 Yr Renewal SONAS Software V1 E0GL Storage Node OTC SW MAINT 3 Yr Renewal
Program name: IBM Scale Out Network Attached Storage (SONAS) Software PID: 5639-NN5 Three-year After License Software Maintenance Program Feature Description number number SONAS Software V1 5639-NN5 E0GM Interface Node OTC SW MAINT 3 Yr After License SONAS Software V1 E0GN Management Node OTC SW MAINT 3 Yr After License SONAS Software V1 E0GP Storage Node OTC SW MAINT 3 Yr After License
Program name: IBM Scale Out Network Attached Storage (SONAS) Software PID: 5639-NN6 Five-year Registration Software Maintenance Program Feature Description number number SONAS Software V1 5639-NN6 E0GQ Interface Node OTC SW MAINT 5 Yr Registration SONAS Software V1 E0GR Management Node OTC SW MAINT 5 Yr Registration SONAS Software V1 E0GT Storage Node OTC SW MAINT 5 Yr Registration
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|Terms and conditions|
The information provided in this announcement letter is for reference and convenience purposes only. The terms and conditions that govern any transaction with IBM are contained in the applicable contract documents such as the IBM International Program License Agreement, IBM International Passport Advantage® Agreement, and the IBM Agreement for Acquisition of Software Maintenance.
IBM International Program License Agreement including the License Information document and Proof of Entitlement (PoE) govern your use of the program. PoEs are required for all authorized use.
This software license includes Software Subscription and Support (also referred to as Software Maintenance).
Agreement for Acquisition of Software Maintenance
The IBM Agreement for Acquisition of Software Maintenance (Z125-6011) agreement applies for Subscription and Support (also referred to as Software Maintenance) and does not require customer signatures.
These programs are licensed under the IBM Program License Agreement (IPLA) and the associated Agreement for Acquisition of Software Maintenance, which provide for support with ongoing access to releases and versions of the program. IBM includes one year of Software Subscription and Support (also referred to as Software Maintenance) with the initial license acquisition of each program acquired. The initial period of Software Subscription and Support (also referred to as Software Maintenance) can be extended by the purchase of a renewal option, if available. These programs have a one-time license charge for use of the program and an annual renewable charge for the enhanced support that includes telephone assistance (voice support for defects during normal business hours), as well as access to updates, releases, and versions of the program as long as support is in effect.
License Information form number
The program's License Information will be available for review on the IBM Software License Agreement website
Limited warranty applies
IBM warrants that when the program is used in the specified operating environment, it will conform to its specifications. The warranty applies only to the unmodified portion of the program. IBM does not warrant uninterrupted or error-free operation of the program or that IBM will correct all program defects. You are responsible for the results obtained from the use of the program.
IBM provides you with access to IBM databases containing information on known program defects, defect corrections, restrictions, and bypasses at no additional charge. For further information, consult the IBM Software Support Handbook found at
IBM will maintain this information for at least one year after the original licensee acquires the program (warranty period).
If for any reason you are dissatisfied with the program and you are the original licensee, you may obtain a refund of the amount you paid for it, if within 30 days of your invoice date you return the program and its PoE to the party from whom you obtained it. If you downloaded the program, you may contact the party from whom you acquired it for instructions on how to obtain the refund.
For clarification, note that for programs acquired under any of IBM's On/Off Capacity on Demand (On/Off CoD) software offerings, this term does not apply since these offerings apply to programs already acquired and in use by you.
Volume orders (IVO)
Passport Advantage applies
Software Subscription and Support (Software Maintenance) applies
Yes. All distributed software licenses include Software Subscription and Support (also referred to as Software Maintenance) for a period of 12 months from the date of acquisition, providing a streamlined way to acquire IBM software and assure technical support coverage for all licenses. Extending coverage for a total of three years from date of acquisition may be elected.
While your Software Subscription and Support (Software Maintenance) is in effect, IBM provides you assistance for your routine, short duration installation and usage (how-to) questions, and code-related questions. IBM provides assistance via telephone and, if available, electronic access, only to your information systems (IS) technical support personnel during the normal business hours (published prime shift hours) of your IBM support center. (This assistance is not available to your end users.) IBM provides Severity 1 assistance 24 hours a day, every day of the year. For additional details, consult your IBM Software Support Handbook at
Software Subscription and Support (Software Maintenance) does not include assistance for the design and development of applications, your use of programs in other than their specified operating environment, or failures caused by products for which IBM is not responsible under this agreement.
For more information about the Passport Advantage Agreement, visit the Passport Advantage Web site at
System i Software Maintenance applies
Variable charges apply
Educational allowance available
15% to qualified educational institution customers.
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|IBM Electronic Services|
IBM has transformed its delivery of hardware and software support services to help you achieve higher system availability. Electronic Services is a Web-enabled solution that offers an exclusive, no-additional-charge enhancement to the service and support available for IBM servers. These services are designed to provide the opportunity for greater system availability with faster problem resolution and preemptive monitoring. Electronic Services comprises two separate, but complementary, elements: Electronic Services news page and Electronic Services Agent.
The Electronic Services news page is a single Internet entry point that replaces the multiple entry points traditionally used to access IBM Internet services and support. The news page enables you to gain easier access to IBM resources for assistance in resolving technical problems.
The Electronic Service Agent is no-additional-charge software that resides on your server. It monitors events and transmits system inventory information to IBM on a periodic, client-defined timetable. The Electronic Service Agent automatically reports hardware problems to IBM. Early knowledge about potential problems enables IBM to deliver proactive service that may result in higher system availability and performance. In addition, information collected through the Service Agent is made available to IBM service support representatives when they help answer your questions or diagnose problems. Installation and use of IBM Electronic Service Agent for problem reporting enables IBM to provide better support and service for your IBM server.
To learn how Electronic Services can work for you, visit
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For all local charges, contact your IBM representative.
IBM Global Financing
IBM Global Financing offers competitive financing to credit-qualified customers to assist them in acquiring IT solutions. Offerings include financing for IT acquisition, including hardware, software, and services, from both IBM and other manufacturers or vendors. Offerings (for all customer segments: small, medium, and large enterprise), rates, terms, and availability can vary by country. Contact your local IBM Global Financing organization or visit
IBM Global Financing offerings are provided through IBM Credit LLC in the United States, and other IBM subsidiaries and divisions worldwide to qualified commercial and government customers. Rates are based on a customer's credit rating, financing terms, offering type, equipment type, and options, and may vary by country. Other restrictions may apply. Rates and offerings are subject to change, extension, or withdrawal without notice.
Financing from IBM Global Financing helps you preserve cash and credit lines, enables more technology acquisition within current budget limits, permits accelerated implementation of economically attractive new technologies, offers payment and term flexibility, and can help match project costs to projected benefits. Financing is available worldwide for credit-qualified customers.
For more financing information, visit
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Country/region Announced AP IOT ASEAN* Yes India/South Asia** Yes Australia Yes People's Republic of China Yes Hong Kong S.A.R of the PRC Yes Macao S.A.R of the PRC Yes Taiwan Yes Korea Yes New Zealand Yes Japan IOT Japan Yes * Brunei Darussalam, Indonesia, Cambodia, Lao People's Democratic Republic, Malaysia, Philippines, Singapore, Thailand, and Vietnam **Bangladesh, Bhutan, India, Sri Lanka, Maldives, Nepal, and Afghanistan
General Parallel File System, GPFS and Electronic Service Agent are trademarks of IBM Corporation in the United States, other countries, or both.
IBM, Tivoli, z/OS, RETAIN and Passport Advantage are registered trademarks of IBM Corporation in the United States, other countries, or both.
Microsoft and Windows are registered trademarks of Microsoft Corporation in the United States, other countries, or both.
Other company, product, and service names may be trademarks or service marks of others.
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