IBM System Storage PPRC Manager V5.1 enhances z/OS automation
tools with greater performance and usability
IBM Canada Ltd.
Software Announcement A08-1187
August 26, 2008
 ENUSA08-1187.PDF (114KB)
|
PPRC Manager is a z/OS-based tool that is designed to significantly simplify
the effort required to configure Count Key Data (CKD) PPRC environments and
to create sets of jobs that can be used to operate on those environments.
It provides support for a range of PPRC functions implemented on IBM® ESS, DS6000tm, and DS8000tm subsystems
including Metro Mirror (PPRC Synchronous mode), Global Copy (PPRC-XD mode),
and Global Mirror. PPRC Manager does not support PPRC for OPEN system Logical
Unit Numbers (LUNs).
Applications of PPRC Manager include:
- Data migrations to new IBM technology or to a new data centre
- Creation of point-in-time copies of data
- Creation of simple Disaster Recovery environments using Metro Mirror (PPRC
Synchronous mode), Global Copy (PPRC-XD mode), and Global Mirror environments
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PPRC (Peer-to-Peer Remote Copy) Manager V5.1 can be used to configure different
types of PPRC environments and to create the jobs needed to manage those environments.
It supports both basic PPRC configurations and Cascaded PPRC configurations.
It does not provide support for multisite Metro/Global Mirror environments.
PPRC Manager can also be used to implement environments in which the PPRC
pairs are only established for short times each day, or are used to implement
a transient data transfer process as part of a point-in-time based Disaster
Recovery strategy. What differentiates the implementation of these diverse
applications is the selection of the individual PPRC processes that will be
used and the timing of their use.
Using PPRC Manager
- The PPRC Manager configuration generation process uses an interactive
Interactive System Productivity Facility (ISPF) dialogue. The user supplies z/OS® device
numbers, IBM Storage
Subsystem models and serial numbers, and the physical PPRC connections. The
PPRC Manager develops the configuration files and the jobs that are needed
to manage the PPRC environment.
- Jobs that manipulate the state of a PPRC environment use a mix of technologies,
including TSO commands, ICKDSF commands and high-performance load modules.
- Special programs and associated jobs are included that allow for easy
synchronization with other jobs that depend on the state of the PPRC environment.
For example, some processes can only start to execute when the data on the
PPRC secondaries is the same as the data on the PPRC primaries while the pairs
are operating in PPRC-XD mode.
Both the PPRC Manager and FlashCopy® Manager software program products use
a common style of ISPF interface, operate in a very similar fashion, and are
designed to complement each other. A user familiar with one of the offerings
will find the other offering easy to learn and use.
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z/OS V1.7,
or later.
Refer also to the Hardware requirements and Software requirements sections.
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August 29, 2008
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This z/OS-based tool is designed to reduce the amount of information the
user is required to specify in order to configure PPRC environments and to
create sets of jobs that can be used to operate on those environments.
It supports PPRC operations on IBM ESS, DS6000 and DS8000 subsystems. PPRC Manager does not
support PPRC for OPEN system LUNs.
Manipulation of the PPRC environment is done using batch jobs to enable
creation of complex job streams that exploit existing job scheduler capabilities
rather than requiring development of complex automation scripts. A point-in-time
disk to tape business process would be constructed by sequentially executing
one or two PPRC Manager created jobs, followed by a possibly variable number
of disk to tape jobs operating in parallel, followed by one or two PPRC Manager-created
jobs that execute when all of the disk to tape copy jobs have successfully
completed. Job schedulers are designed to simplify creation of complex job
streams and PPRC Manager is designed to help installations take advantage
of that capability.
Using PPRC Manager
- PPRC Manager uses ISPF dialogs to define the PPRC configuration and to
create the jobs that can be used to operate on that environment.
- The PPRC device selection process is done based on IBM Storage Subsystem
model, Serial number and z/OS device number. This makes it possible to create
PPRC configurations in which the PPRC primary device numbers and the PPRC
Secondary device numbers are the same. This device numbering technique works
especially well when the PPRC Primary and Secondary devices are not attached
to the same CPU. This approach offers two advantages. First, it eliminates
half the number device numbers required; second, it allows the storage parts
of operational procedures for the disaster recover site to be the same as
those for the production site, which simplifies documentation updates and
improves accuracy over time.
- The PPRC path specifications are based on physical connections to the IBM Storage
Subsystem. This approach has been shown to significantly reduce the errors
in path specification when SAIDs are used. In addition, this approach typically
better matches documentation of the cable drawings used in the data centre.
- Almost all of the jobs that modify the state of PPRC relationships have
three PPRC steps:
- Collect PPRC status before the change,
- Make the change
- Collect status after the change
Collecting status before the change captures data needed to quickly
understand why the changes may have not been successful. Collecting PPRC status
after the change provides information on the final PPRC state and the last
status step will be completed when the change has completed. If the change
was to establish PPRC pairs, the status after step will be completed when
the pairs have been established -- which may be significantly after the requested
state changes were initiated.
- Two special status tracking programs are included. The first checks
PPRC-XD mode pairs for Out-of-Sync Track (tracks waiting to be copied to the
PPRC secondaries). When there are zero out of sync tracks, the program completes.
This job enables synchronization of other processes to the point in time that
the PPRC-XD Primaries and PPRC secondaries have exactly the same data on them.
The second program will check for Active pair status when the PPRC Pairs
are running in Synchronous mode. If a FlashCopy operation was done in which
the target was a PPRC primary, the FlashCopy operation will have changed
the PPRC pair state to Duplex Pending state. This job enables synchronization
of other processes to the point in time that the PPRC Pairs are operating
in Active pair status.
- Global Mirror is an IBM technology that couples PPRC with FlashCopy to
implement a disaster recover solution. The Global Mirror function is a management
layer that operates on top of a PPRC-XD environment and a FlashCopy environment.
PPRC Manager provides a set of layers of ISPF panel dialogue functions that
allow the user to define the Global Mirror configuration and to create the
PPRC jobs that will operate on it. FlashCopy Manager is required to create
the FlashCopy processes
required by Global Mirror, when PPRC Manager was used to create the PPRC portion
of the environment.
PPRC Manager and FlashCopy Manager, its companion program product,
provide z/OS batch
jobs that are designed to supplement strategic IBM business continuity automation tools
such as z/OS TPC
for Replication and GDPS®.
Accessibility by people with disabilities
A U.S. Section 508 Voluntary Product Accessibility Template (VPAT) containing
details on accessibility compliance can be requested at
- http://www.ibm.com/able/product_accessibility/index.html
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The FlashCopy Manager
and PPRC Manager are tools designed to be a supplement to strategic IBM Business Continuity
automation offerings such as GDPS, GDPS HyperSwaptm Manager, and other tools.
Such tool are typically used when specific services, functions, or configurations
are needed, that the strategic Business Continuity automation tools are not
designed to provide. Examples of these specialized needs include:
- Point-in-time FlashCopy performance enhancements
- Technology migrations from non-IBM copy services to IBM copy services
- Data centre migrations
- Disk subsystem reconfiguration, with associated data movement
- Ability to integrate and exploit IBM Advanced Copy Services into the production z/OS batch
environment, using existing z/OS job schedulers
- Where client requirement will only be for lower BC Tiers 1 to 4 disaster
recovery (that is, periodic point-in-time copy is basis for recovery)
The PPRC Manager tool is typically used as a supplemental tool in z/OS to
TPC for Replication or GDPS, when a z/OS IBM Storage client requires:
- Technology migration: An affordable z/OS tool to enable an operational migration
from non-IBM z/OS storage
replication to IBM PPRC
technology on the DS8000, DS6000, or ESS, especially for one-time
migration events.
- When, compared to non-IBM point-in-time disk copy services, one or more
of the following are needed:
- Data migration: An affordable z/OS tool to enable large scale z/OS data migration
from IBM storage
to other IBM storage.
For example, ESS to DS8000, older DS8000 to new DS8000, especially for one-time events.
- A unique set of z/OS tools to supplement GDPS or z/OS TPC for Replication, that can accelerate
and automate the data collection, definition, setup, testing, and integration
of IBM Metro
Mirror, Global Copy, Global Mirror, Metro/Global Copy, or Metro/Global Mirror
into any z/OS production
and batch environment
- An affordable z/OS-only enablement tool where the requirement is only
for lower criticality BC Tier 1-4 remote point in time recovery (that is,
periodic point-in-time copy for disaster recovery at remote site)
- A z/OS-familar ISPF interface for using PPRC technology
Physical data migration
IBM offers
various solutions that can be used for physical data migration. Two major z/OS options
are:
- Softek Data Mobility software - z/OS software that moves the data between
z/OS-attached storage through the System ztm server, using z/OS server cycles.
- PPRC Manager
Physical data migration using Softek Data Mobility software is typically
used to migrate z/OS data
when the requirements include:
- Need to do physical z/OS data migration between different storage vendors
(for example, between EMC and IBM or between Hitachi and IBM)
- Need for dynamic data switch
- Whenever IBM to IBM data
migration using System
z server cycles is preferred
And it is:
- Acceptable for client to install z/OS Softek software on all participating z/OS images
- Acceptable to migrate physical data in stages over time, as there is
a limit on the number of concurrent volumes that can be migrated.
PPRC Manager is typically used to physically migrate z/OS data when
the requirements include:
- Need to migrate physical z/OS data between IBM storage hardware such as DS8000, DS6000,
and ESS -- typically, a technology migration from older IBM storage subsystems
to newer IBM storage
subsystems
- Need for shortest time window to achieve large scale IBM to IBM physical data
migration
- Need to avoid manpower, time, expense required for an installation and
qualification test cycle for install software in a production z/OS environment
- Need to avoid z/OS server cycle usage and real memory requirements
for using z/OS software-based
physical data migration
- When the requisite IBM storage subsystem Remote Copy, Metro Mirror or Global
Mirror licenses, and requisite storage network infrastructure, are already
in place and can be readily used
And it is
- Acceptable for customer to install (or use existing) Metro Mirror or
Global Mirror microcode licenses on all participating z/OS storage
- Acceptable to have a short outage when the cutover is made
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For information regarding the companion product, FlashCopy Manager V5.1, refer to Software
Announcement A08-1156, dated August 26, 2008.
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Program Program
Name VRM Number
IBM System Storagetm PPRC Manager V5.1 5.1.0 5635-PPM
Product identification number
Subscription and
Program PID number Support PID number
5635-PPM 5635-PPN
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No classes are scheduled specifically for this tool. IBM offers standard
implementation classes on Peer to Peer Remote Copy.
More information is available at
- http://www.ibm.com/services/learning/
or at
- http://www.ibm.com/training
Search on PPRC.
Call IBM training at 800-IBM-TEACH (426-8322) for catalogues,
schedules, and enrollments.
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Product information is available via the Offering Information Web site
- http://www.ibm.com/common/ssi
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No hardcopy publications are shipped with this product.
The following publication
Title Order number
IBM System Storage G325-2633
PPRC Manager
User's Guide
will be available at no charge from The IBM Publications Centre
- http://www.ibm.com/shop/publications/order
The Publications Centre is a worldwide central repository for IBM product publications
and marketing material.
Note: For new orders, the product Program Directory is shipped with the
program package. Refer to the new order Packaging section.
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Specified operating environment
Hardware requirements
This program runs only on System z processors with z/OS 1.7, or later.
Software requirements
z/OS 1.7,
or later, is required.
Interactive System Productivity Facility (ISPF) at any current supported
level is required.
Either the REXXtm run
Time library or the REXX Alternate Library at any current supported level
is required.
Additionally, companion tools such as GDPS, GDPS HyperSwap Manager, or IBM Tivoli® z/OS Productivity
Centre for Replication, must be purchased separately, if required for the
user application.
To implement a Global Mirror environment that uses both PPRC and FlashCopy functions,
using FlashCopy Manager
and PPRC Manager, both of these tools would be required.
The program's specifications and specified operating environment information
may be found in documentation accompanying the program, if available, such
as a read-me file, or other information published by IBM, such as an announcement letter. Documentation
and other program content may be supplied only in the English language.
Performance considerations
PPRC Manager can provide significant performance improvements relative
to standard management tools used today.
Planning information
Packaging
The following are shipped with new orders of IBM System Storage PPRC Manager Version
5.1:
- IBM System
Storage PPRC Manager V5.1.0 product tape **
- IBM System
Storage PPRC Manager V5.1.0 Program Directory (GI11-2905)
- License Information for IBM System Storage Peer-to-Peer Remote Copy (PPRC)
Manager Version 5 Release 1 Modification 0 (L-WSMH-7DPPNZ), (GC53-1129)
** Both CBPDO tape and direct electronic download are options of the ShopzSeries
order process.
Refer to Ordering information for supply order numbers.
Supply contents are also orderable using media feature 5802.
The IBM System
Storage PPRC Manager User's Guide, G325-2633, should be downloaded
from the IBM Publications
Centre prior to product installation. Refer to the Publications section.
This product will be available via CBPDO beginning September 5, 2008.
Security, auditability, and control
IBM System
Storage PPRC Manager V5.1 uses the security and auditability features
of the host System
z hardware and software.
The customer is responsible for evaluation, selection, and implementation
of security features, administrative procedures, and appropriate controls
in application systems and communication facilities.
Software Services
IBM Software
Services has the breadth, depth, and reach to manage your services needs.
You can leverage the deep technical skills of our lab-based, software services
team and the business consulting, project management, and infrastructure expertise
of our IBM Global
Services team. Also, we extend our IBM Software Services reach through IBM Business
Partners to provide an extensive portfolio of capabilities. Together, we provide
the global reach, intellectual capital, industry insight, and technology leadership
to support a wide range of critical business needs.
To learn more about IBM Software Services or to contact a Software Services
sales specialist, visit
- http://www.ibm.com/software/sw-services/
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Orders may be placed by calling ibm.com®, Americas at 1-800-IBM-CALL
(426-2255).
Charge metric
Part number or
Program name PID number Charge metric
IBM System Storage 5635-PPM per Site **
PPRC Manager V5.1
** Site definitions for non-Parallel Sysplex and Parallel Sysplex® System z installations
vary. Refer to Ordering information and Prices sections.
Ordering z/OS through the Internet
ShopzSeries provides an easy way to plan and order
your z/OS ServerPac
or CBPDO. It will analyze your current installation, determine the correct
product migration, and present your new configuration based on z/OS. Additional
products can also be added to your order (including determination of whether
all product requisites are satisfied). ShopzSeries is available in the U.S.
and several countries in Europe. In countries where ShopzSeries is not available
yet, contact your IBM representative (or IBM Business Partner) to handle your order
via the traditional IBM ordering process. For more details and availability,
visit the ShopzSeries Web site at
- http://www14.software.ibm.com/webapp/ShopzSeries/ShopzSeries.jsp
To order, specify the program product number and the appropriate license
or charge option. Also, specify the desired distribution medium.
Program Name: IBM System Storage PPRC Manager V5
Program PID: 5635-PPM
Basic license one-time charge
Entitlement License option/
identifier Description Pricing metric
S014V99 PPRC Manager V5 Basic OTC, per Site
Orderable supply ID Language Distribution medium
S014ZW2 English 3480 Tape
Subscription and Support PID: 5635-PPN
Entitlement License option/
identifier Description Pricing metric
S014ZW6 PPRC Manager S&S Basic ASC,
per Site SW S&S
No charge, decline
SW S&S
Orderable supply ID Language Distribution medium
S0155RJ English Hardcopy
The following table is for Caribbean North only.
Program name: IBM System Storage PPRC Manager V5
Program PID: 5635-PPM
One-time
charge
Feature description feature number
1 Site A3CE
250 Site N/A
Distribution medium description Medium feature number Language
Hardcopy 5802 English
Subscription and Support PID: 5635-PPN
S&S S&S
Support annual decline
for charge no-charge
Support for program feature feature
program name number number number
PPRC Manager 5635-PPM A3CK
1 Site A3CJ
250 Site N/A
Distribution medium description Medium feature number Language
3480 Tape 6001 English
Basic license
System
z Site definitions
- For the purposes of licensing IBM FlashCopy Manager and IBM PPRC Manager
only, "Site" is defined as the standard distance capability of the System z Parallel
Sysplex. If the primary and secondary systems are within the standard
distance capability of the System z Parallel Sysplex (currently
100KM using the Server Timer Protocol), then this counts as one site, and
only one PPRC Manager license is required.
- If the primary and secondary systems in a System z Parallel Sysplex are installed
further apart than the defined standard distance capability, separate licenses
are required for each system installation of PPRC Manager.
Note that due to the one-time migrational usage and toolkit nature of these
program products, this definition of "site" for licensing purposes is specific
to IBM FlashCopy Manager
and IBM PPRC
Manager. This definition of "site" does not apply to the licensing for any
other IBM program
products.
ShopzSeries download and CBPDO options are available.
Customized Offerings
Product deliverables are shipped only via Customized Offerings (for example,
CBPDO, ServerPac, SystemPac®).
CBPDO and ServerPac are offered for Internet delivery, where ShopzSeries
product ordering is available. Internet delivery of ServerPac may help improve
automation and software delivery time. For more details on Internet delivery,
refer to the ShopzSeries help information at
- http://www.software.ibm.com/ShopzSeries
Media type for this software product is chosen during the Customized Offerings
ordering process. Based on your customer environment, it is recommended that
the highest possible density tape media is selected. Currently offered media
types are:
- CBPDOs - 3480, 3480 Compressed, 3490E, 3590, 3592*
- ServerPacs - 3480, 3480 Compressed, 3490E, 3590, 3592*
- SystemPacs - 3480, 3480 Compressed, 3490E, 3590, 3592*
*3592 is highest density media. Selecting 3592 will ship the fewest number
of media.
Once a product becomes generally available, it will be included in the
next ServerPac and SystemPac monthly update.
Production of software product orders will begin on the planned general
availability date.
- CBPDO shipments will begin one week after general availability.
- ServerPac shipments will begin two weeks
after inclusion in ServerPac.
- SystemPac shipments
will begin four weeks after inclusion in SystemPac due to additional customization,
and data input verification.
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The information provided in this announcement letter is for reference and
convenience purposes only. The terms and conditions that govern any transaction
with IBM are
contained in the applicable contract documents such as the IBM International
Program License Agreement, IBM International Passport Advantage® Agreement,
and the IBM Agreement
for Acquisition of Software Maintenance.
Licensing
IBM International
Program License Agreement including the License Information document and Proof
of Entitlement (PoE) govern your use of the program. PoEs are required for
all authorized use.
Agreement for Acquisition of Software Maintenance
The following agreement applies for maintenance and does not require customer
signatures:
- IBM Agreement
for Acquisition of Software Maintenance (Z125-6011)
These programs are licensed under the IBM Program License Agreement (IPLA) and
the associated Agreement for Acquisition of Software Maintenance, which provide
for support with ongoing access to releases and versions of the program. These
programs have a one-time license charge for use of the program and an annual
renewable charge for the enhanced support that includes telephone assistance
(voice support for defects during normal business hours), as well as access
to updates, releases, and versions of the program as long as support is in
effect.
S/390® and System z IBM Operational Support Services - SupportLine
is an option if you desire added services.
License Information form number
GC53-1129
The program's License Information will be available for review on the IBM Software
License Agreement Web site
- http://www.ibm.com/software/sla/sladb.nsf
Limited warranty applies
Yes
Limited warranty
IBM warrants
that when the program is used in the specified operating environment, it will
conform to its specifications. The warranty applies only to the unmodified
portion of the program. IBM does not warrant uninterrupted or error-free operation
of the program or that IBM will correct all program defects. You are responsible
for the results obtained from the use of the program.
IBM provides
you with access to IBM databases containing information on known program
defects, defect corrections, restrictions, and bypasses at no additional charge.
For further information, consult the IBM Software Support Handbook found
at
- http://techsupport.services.ibm.com/guides/handbook.html
IBM will
maintain this information for at least one year after the original licensee
acquires the program (warranty period).
Program support
Enhanced support, called Subscription and Support, includes telephone assistance,
as well as access to updates, releases, and versions of the program as long
as support is in effect. You will be notified of discontinuance of support
with 12 months' notice.
Money-back guarantee
If for any reason you are dissatisfied with the program and you are the
original licensee, you may obtain a refund of the amount you paid for it,
if within 30 days of your invoice date you return the program and its PoE
to the party from whom you obtained it. If you downloaded the program, you
may contact the party from whom you acquired it for instructions on how to
obtain the refund.
For clarification, note that for programs acquired under any of IBM's On/Off
Capacity on Demand (On/Off CoD) software offerings, this term does not apply
since these offerings apply to programs already acquired and in use by you.
Authorization for use on home/portable computer
You may not copy and use this program on another computer without paying
additional license fees.
Volume orders (IVO)
No
Passport Advantage applies
No
Usage restriction
Yes
You are authorized to use the program to manage the Peer-to-Peer Remote
Copy (PPRC) function on an IBM TotalStorage® Enterprise Storage Server® Model
800, IBM TotalStorage Enterprise
Storage Server F20, IBM System Storage DS6000, and IBM System Storage DS8000.
Software Maintenance applies
No. For operating system software,
the revised IBM Operational
Support Services - SupportLine offering will provide support for those operating
systems and associated products that are not available with the newly announced
Software Maintenance offering.
This will ensure total support coverage for your enterprise needs, including IBM and
selected non-IBM products. For complete lists of products supported under
both the current and revised offering, visit
- http://www.ibm.com/services/sl/products
IBM Operational Support Services - SupportLine
Yes
System i Software Maintenance applies
No
Variable charges apply
No
Educational allowance available
Yes. A 15% education allowance applies to qualified
education institution customers.
Academic use allowance: Yes
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IBM has
transformed its delivery of hardware and software support services to help
you achieve higher system availability. Electronic Services is a Web-enabled
solution that offers an exclusive, no-additional-charge enhancement to the
service and support available for IBM servers. These services are designed
to provide the opportunity for greater system availability with faster problem
resolution and preemptive monitoring. Electronic Services comprises two separate,
but complementary, elements: Electronic Services news page and Electronic
Services Agent.
The Electronic Services news page is a single Internet entry point that
replaces the multiple entry points traditionally used to access IBM Internet services
and support. The news page enables you to gain easier access to IBM resources
for assistance in resolving technical problems.
The Electronic
Service Agenttm is no-additional-charge software that resides on your server.
It monitors events and transmits system inventory information to IBM on a periodic,
client-defined timetable. The Electronic Service Agent automatically
reports hardware problems to IBM. Early knowledge about potential problems enables IBM to
deliver proactive service that may result in higher system availability and
performance. In addition, information collected through the Service Agent
is made available to IBM service support representatives when they help answer
your questions or diagnose problems. Installation and use of IBM Electronic
Service Agent for problem reporting enables IBM to provide better support and service
for your IBM server.
To learn how Electronic Services can work for you, visit
- http://www.ibm.com/support/electronic
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For additional information and current prices, contact
your local IBM representative.
Prices are subject to change without notice.
GST, QST, and sales taxes, where applicable, are extra.
Program Name: IBM System Storage PPRC Manager V5
Program PID: 5635-PPM
Basic license one-time charge
Entitlement License option/
identifier Description Pricing metric
S014V99 PPRC Manager V5 Basic OTC, per Site
Subscription and Support PID: 5635-PPN
Entitlement License option/
identifier Description Pricing metric
S014ZW6 PPRC Manager S&S Basic ASC,
per Site SW S&S
No charge, decline
SW S&S
The following table is for Caribbean North only.
Program name: IBM System Storage PPRC Manager V5
Program PID: 5635-PPM
One-time
charge
Feature description feature number
1 Site A3CE
Subscription and Support PID: 5635-PPN
S&S S&S
Support annual decline
for charge no-charge
Support for program feature feature
program name number number number
PPRC Manager 5635-PPM A3CK
1 Site A3CJ
S&S
Support registration
for no-charge
Support for program feature
program name number number
PPRC Manager 5635-PPM
1 Site A3CL
Trade-marks
DS6000, DS8000, HyperSwap, System z, System Storage, REXX and Electronic Service Agent are trade-marks of IBM Corporation in the United States, other countries, or both.
IBM, z/OS, FlashCopy, GDPS, Tivoli, ibm.com, Parallel Sysplex, SystemPac, Passport Advantage, S/390, TotalStorage and Enterprise Storage Server are registered trade-marks of IBM Corporation in the United States, other countries, or both.
Other company, product, and service names may be trade-marks or service marks of others.
tmTrade-mark owned by International Business Machines Corporation and is used under license by IBM Canada Ltd.
R Registered trade-mark of International Business Machines Corporation and is used under license by IBM Canada Ltd.
(**) Company, product or service name may be a trade-mark or service mark of others.
Terms of use
IBM products
and services which are announced and available in your country can be ordered
under the applicable standard agreements, terms, conditions, and prices in
effect at the time. IBM reserves the right to modify or withdraw this announcement
at any time without notice. This announcement is provided for your information
only. Additional terms of use are located
at:
- http://www.ibm.com/legal/us/en/
For the most current information regarding IBM products, consult your IBM representative
or reseller, or visit the IBM worldwide contacts page
- http://www.ibm.com/planetwide/ca/
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