IBM WebSphere Commerce V7.0 Feature Pack 2.0 further improves the customer shopping experience

IBM United States Software Announcement 210-337
October 5, 2010

ENUS210-337.PDF ENUS210-337.PDF

Table of contents
Overview Overview Technical information Technical information
Key prerequisites Key prerequisites Ordering information Ordering information
Planned availability date Planned availability date Terms and conditions Terms and conditions
Description Description Charges Charges
Product positioning Product positioning Order
now Order now
Publications Publications


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At a glance
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WebSphere® Commerce V7.0 Feature Pack 2.0 delivers powerful new storefront capabilities within the WebSphere Commerce V7.0 platform to better deliver a smarter shopping experience for your customers. It enables your brand to:

For ordering, contact Your IBM® representative or an IBM Business Partner. For more information contact the Americas Call Centers at 800-IBM-CALL (426-2255). Reference: YE001



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Overview
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When it comes to meeting the evolving needs of today's customers, WebSphere Commerce is uniquely capable of providing a comprehensive interaction platform to deliver a smarter shopping experience.

New features of WebSphere Commerce V7.0

WebSphere Commerce V7.0 Feature Pack 2.0 offers the following features that let businesses provide a personalized shopping experience:

The feature pack is an optional product extension for the following WebSphere Commerce products:

WebSphere Commerce V7.0 Feature Pack 2.0 includes all of the features previously released with Feature Pack 1.0. For information on WebSphere Commerce V7.0 Feature Pack 1.0, refer to Software Announcement 210-130, dated April 27, 2010.

Note: Feature Pack 2.0 replaces Feature Pack 1.0.



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Key prerequisites
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One or more of the following:



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Planned availability date
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Description
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New features for WebSphere Commerce V7.0

WebSphere Commerce V7.0 Feature Pack 2.0 delivers the following functional enhancements:

The WebSphere Commerce V7.0 Feature Pack 2.0 is an optionally installable product extension. It offers incremental new features to the base product.

Entitlement, download, and support

How to obtain

To download WebSphere Commerce V7.0 Feature Pack 2.0, effective December 17, 2010, visit

http://www.ibm.com/software/howtobuy/passportadvantage/pao_customers.htm

Your support authorization for WebSphere Commerce V7.0, used with this feature pack, authorizes feature pack support.

Accessibility by people with disabilities

Accessibility features help a user who has a physical disability, such a s a visual impairment, hearing impairment, or limited mobility, to use software products successfully. These are the major accessibility features in WebSphere Commerce that allow you to:



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Product positioning
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WebSphere Commerce Family of Offerings

The WebSphere Commerce family of products includes:

The specifics of each of these products are described in the following text:

WebSphere Commerce - Express is designed for small- to mid-size businesses looking to jump start their online presence. It is a complete solution designed to help growing mid-market companies do business on the Web. Intended for customers who have not purchased WebSphere Commerce, deployments on WebSphere Commerce - Express are limited to companies with less than 1,000 employees. Customers on earlier versions of WebSphere Commerce - Express with active Software Maintenance Agreement with IBM are grandfathered to the new license terms and conditions of current version, as needed. WebSphere Commerce - Express supports business-to-consumer (B2C) business models and helps companies to:

WebSphere Commerce Professional provides a comprehensive cross-selling solution for mid-sized companies to deliver a personalized, cross-channel shopping experience. Through the use of cross-channel precision marketing and merchandising, configurable business processes, A/B and multivariate testing, search engine optimization, and personalization, businesses can attract, motivate, transact, and understand their customers throughout the customer lifecycle. WebSphere Commerce Professional supports B2C business models and can help:

WebSphere Commerce Enterprise is designed for companies that require a sophisticated interaction platform. It delivers an interaction platform to streamline processes across multiple sales channels. WebSphere Commerce Enterprise includes all of the capabilities of WebSphere Commerce Professional and supports both B2B and B2C business models. WebSphere Commerce Enterprise helps companies:

Additional WebSphere Commerce components

IBM Sales Center for WebSphere Commerce leverages the catalog, order management, promotions, and merchandising capabilities of WebSphere Commerce to provide contact center representatives with the functionality they need to service and up-sell your cross-channel customers. It delivers the speed and productivity required for high-volume contact centers via a customizable user interface designed for maximum productivity and multitasking.

Sales Center key features



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Reference information
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For information on WebSphere Commerce V7.0, refer to Software Announcement 209-362, dated October 27, 2009.

For information on WebSphere Commerce V7.0 Feature Pack 1, refer to Software Announcement 210-130, dated April 27, 2010.



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Publications
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No publications are shipped with these programs.

The IBM Publications Center

http://www.ibm.com/shop/publications/order

The Publications Center is a worldwide central repository for IBM product publications and marketing material with a catalog of 70,000 items. Extensive search facilities are provided. Payment options for orders are via credit card (in the U.S.) or customer number for 20 countries. A large number of publications are available online in various file formats, and they can all be downloaded by all countries, free of charge.



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Technical information
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Specified operating environment

Hardware requirements

WebSphere Commerce Development with WebSphere Commerce Enterprise or Commerce Enterprise Professional

Hardware

Software

WebSphere Commerce Enterprise and WebSphere Commerce Professional

Hardware

For Windows

For AIX®

For Solaris

For Linux® on Intel

For Linux on Power Systems™

For Linux on System z®

Requirements for WebSphere Commerce production

Production requirements vary widely depending on many factors associated with the creation and use of your website. Contact your IBM representative to help determine your specific requirements.

Software

One of the following operating systems is required:

WebSphere Commerce Developer Express

Hardware

For Windows

Software

WebSphere Commerce - Express

Hardware

For Windows:

For Linux on Intel (SUSE or Red Hat)

Production requirements vary widely depending on many factors associated with the creation and use of your website. Contact your IBM representative to help determine your specific requirements.

Software - one of the following operating systems is required:

Sales Center for WebSphere Commerce

Hardware

Software - operating systems

Software requirements

The program's specifications and specified operating environment information may be found in documentation accompanying the program, if available, such as a README file, or other information published by IBM, such as an announcement letter. Documentation and other program content may be supplied only in the English language.

Limitations

WebSphere sMash V1.1.1 provided with WebSphere Commerce is supported only for the following platforms:

Planning information

Packaging

With this release, the following packages are updated to include WebSphere Commerce V7.0 Feature Pack 2.0:

WebSphere Commerce V7.0 Feature Pack 2.0 includes all of the features previously released with Feature Pack 1.0. When available, Feature Pack 2.0 replaces Feature Pack 1.0.

For details on WebSphere Commerce V7.0 Feature Pack 1.0, refer to Software Announcement 210-130, dated April 27, 2010.

This program, when downloaded from a website, contains the applicable IBM license agreement and License Information, if appropriate, and will be presented for acceptance at the time of installation of the program. For future reference, the license and License Information will be stored in a directory such as LICENSE.TXT.

Security, auditability, and control

The Feature Pack 2 uses the security and auditability features of the WebSphere Commerce V7.0. The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communication facilities.



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Software Services
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IBM Software Services has the breadth, depth, and reach to manage your services needs. You can leverage the deep technical skills of our lab-based, software services team and the business consulting, project management, and infrastructure expertise of our IBM Global Services team. Also, we extend our IBM Software Services reach through IBM Business Partners to provide an extensive portfolio of capabilities. Together, we provide the global reach, intellectual capital, industry insight, and technology leadership to support a wide range of critical business needs.

To learn more about IBM Software Services or to contact a Software Services sales specialist, visit

http://www.ibm.com/software/sw-services/


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Ordering information
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This product is only available via Passport Advantage®. It is not available as shrinkwrap.



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Terms and conditions
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The information provided in this announcement letter is for reference and convenience purposes only. The terms and conditions that govern any transaction with IBM are contained in the applicable contract documents such as the IBM International Program License Agreement, IBM International Passport Advantage Agreement, and the IBM Agreement for Acquisition of Software Maintenance.

This product is only available via Passport Advantage. It is not available as shrinkwrap.

Licensing

IBM International Program License Agreement including the License Information document and Proof of Entitlement (PoE) govern your use of the program. PoEs are required for all authorized use. Part number products only, offered outside of Passport Advantage, where applicable, are license only and do not include Software Maintenance.

These programs are licensed under the IBM Program License Agreement (IPLA) and the associated Agreement for Acquisition of Software Maintenance, which provide for support with ongoing access to releases and versions of the program. IBM includes one year of Software Subscription and Support (also referred to as Software Maintenance) with the initial license acquisition of each program acquired. The initial period of Software Subscription and Support (also referred to as Software Maintenance) can be extended by the purchase of a renewal option, if available. These programs have a one-time license charge for use of the program and an annual renewable charge for the enhanced support that includes telephone assistance (voice support for defects during normal business hours), as well as access to updates, releases, and versions of the program as long as support is in effect.

License Information form number

L-CGRY-887MWS - WebSphere Commerce V7.0 Feature Pack 2.0

The program's License Information will be available for review on the IBM Software License Agreement website

http://www.ibm.com/software/sla/sladb.nsf

Acceptance of the Feature Pack 2.0 License Agreement modifies the base agreements for WebSphere Commerce V7.0.

Limited warranty applies

Yes

Money-back guarantee

If for any reason you are dissatisfied with the program and you are the original licensee, you may obtain a refund of the amount you paid for it, if within 30 days of your invoice date you return the program and its PoE to the party from whom you obtained it. If you downloaded the program, you may contact the party from whom you acquired it for instructions on how to obtain the refund.

For clarification, note that (1) for programs acquired under the IBM International Passport Advantage offering, this term applies only to your first acquisition of the program and (2) for programs acquired under any of IBM's On/Off Capacity on Demand (On/Off CoD) software offerings, this term does not apply since these offerings apply to programs already acquired and in use by you.

Volume orders (IVO)

No

Passport Advantage applies

Yes, and through the Passport Advantage website at

http://www.ibm.com/software/passportadvantage
Usage restriction

Yes

Use of WebSphere Commerce - Express is limited to licensees with less than one thousand (1,000) employees and/or individual independent contractors within licensees' enterprise at the time of program acquisition.

You may only acquire a maximum aggregate total of 200 Processor Value Units (240 PVUs for POWER processors or 280 PVUs for Intel 35xx / 55xx series) for WebSphere Commerce - Express operation in one store.

For information, refer to the License Information document that is available on the IBM Software License Agreement website

http://www.ibm.com/software/sla/sladb.nsf
Software Subscription and Support (Software Maintenance) applies

Yes. Software Subscription and Support (also referred to as Software Maintenance) is included with licenses purchased through Passport Advantage and Passport Advantage Express. Product upgrades and Technical Support are provided by the Software Subscription and Support (Software Maintenance) offering as described in the Agreements. Product upgrades provide the latest versions and releases to entitled software and Technical Support provides voice and electronic access to IBM support organizations, worldwide.

IBM includes one year of Software Subscription and Support (Software Maintenance) with each program license acquired. The initial period of Software Subscription and Support (Software Maintenance) can be extended by the purchase of a renewal option, if available.

While your Software Subscription and Support (Software Maintenance) is in effect, IBM provides you assistance for your routine, short duration installation and usage (how-to) questions, and code-related questions. IBM provides assistance via telephone and, if available, electronic access, only to your information systems (IS) technical support personnel during the normal business hours (published prime shift hours) of your IBM support center. (This assistance is not available to your end users.) IBM provides Severity 1 assistance 24 hours a day, 7 days a week. For additional details, consult your IBM Software Support Handbook at

http://www.ibm.com/support/handbook

Software Subscription and Support (Software Maintenance) does not include assistance for the design and development of applications, your use of programs in other than their specified operating environment, or failures caused by products for which IBM is not responsible under the applicable agreements.

For additional information about the International Passport Advantage Agreement and the IBM International Passport Advantage Express Agreement, visit the Passport Advantage website at

http://www.ibm.com/software/passportadvantage
System i Software Maintenance applies

No

Variable charges apply

No

Educational allowance available

Not applicable.



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Charges
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The charges are unchanged by this announcement.



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Order now
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To order, contact the Americas Call Centers or your local IBM representative, or your IBM Business Partner.

To identify your local IBM representative or IBM Business Partner, call 800-IBM-4YOU (426-4968).

Phone:      800-IBM-CALL (426-2255)
Fax:        800-2IBM-FAX (242-6329)
Internet:   callserv@ca.ibm.com
Mail:       IBM Teleweb Customer Support
            ibm.com® Sales Execution Center, Americas North
            3500 Steeles Ave. East, Tower 3/4
            Markham, Ontario
            Canada
            L3R 2Z1

Reference: YE001

The Americas Call Centers, our national direct marketing organization, can add your name to the mailing list for catalogs of IBM products.


Note: Shipments will begin after the planned availability date.
Trademarks

Perform and Power Systems are trademarks of IBM Corporation in the United States, other countries, or both.

WebSphere, ILOG, IBM, Express, Rational, AIX, 400, System z, DB2, Power, Passport Advantage and ibm.com are registered trademarks of IBM Corporation in the United States, other countries, or both.

Intel and Pentium are registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries.

Windows is a registered trademark of Microsoft Corporation in the United States, other countries, or both.

Linux is a registered trademark of Linus Torvalds in the United States, other countries, or both.

UNIX is a registered trademark of The Open Group in the United States and other countries.

Other company, product, and service names may be trademarks or service marks of others.

Terms of use

IBM products and services which are announced and available in your country can be ordered under the applicable standard agreements, terms, conditions, and prices in effect at the time. IBM reserves the right to modify or withdraw this announcement at any time without notice. This announcement is provided for your information only. Additional terms of use are located at:

http://www.ibm.com/legal/us/en/

For the most current information regarding IBM products, consult your IBM representative or reseller, or visit the IBM worldwide contacts page

http://www.ibm.com/planetwide/us/

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