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IBM WebSphere Multichannel Bank Transformation Toolkit V6.1 delivers rich client and Web 2.0 capabilities

IBM United States Software Announcement 208-102
May 20, 2008

 

 ENUS208102.PDF (44KB)

 

Table of contents  Document options  
TOC link At a glance TOC link Publications
TOC link Overview TOC link Technical information
TOC link Key prerequisites TOC link Ordering information
TOC link Planned availability dates TOC link Terms and conditions
TOC link Description TOC link Prices
TOC link Education support TOC link Order now
TOC link Offering Information  
 
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At a glance

Founded on open technologies and built on Eclipse technology, WebSphere Multichannel Bank Transformation Toolkit V6.1 includes:

  • Rich client and IBM Lotus® Expeditor support
  • SOA Integration and Web Service invokers
  • Web 2.0 support (Dojo and AJAX)
  • Web 2.0 Channel: XML Request Handler, XML Formatter, and JSON Formatter
  • JavaServer Faces (JSF) support
  • ElementFactory support for Inversion of Control
  • Simplified formatter architecture
  • Context factory to support both local and remote contexts
  • Simplified invocation mechanism
  • Improved logging and exception handling
  • Teller business components
  • Transaction editor and validator
  • Rich client visual editor and Desktop Infrastructure
  • Runtime monitor
  • Customizable migration tool
  • Multi-channel application samples

For ordering, contact:

Your IBM representative or IBM Americas Call Centers at 800-IBM-CALL (Reference: YE001).
 
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Overview

WebSphere® Multichannel Bank Transformation Toolkit V6.1 helps you to adopt the WebSphere Application Server and WebSphere Process Server programming model in your existing Bank Transformation Toolkit base applications. Bank Transformation Toolkit V6.1 helps you to leverage the new capabilities in WebSphere Application Server and WebSphere Process Server.

Bank Transformation Toolkit V6.1 is part of the WebSphere Integration Developer development, IBM Rational® Developer development and deployment environment for building, testing, and deploying applications for an On Demand Business.

Bank Transformation Toolkit V6.1 offers a corresponding multi-channel infrastructure to support the creation of integrated retail delivery applications. While important to retail banking initiatives, Bank Transformation Toolkit V6.1 is helpful to any industry that needs to modernize enterprise applications. This program builds on the WebSphere integrated development and deployment environment to help maximize developer productivity and improve overall time to value.
 
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Key prerequisites

Supported operating systems

  • AIX® V6.1
  • Microsoft® Windows® Server 2003
  • Microsoft Windows XP
  • Linux™ for x86 Systems
  • Solaris

Refer to the Hardware requirements and Software requirements sections for additional information.
 
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Planned availability dates
  • May 26, 2008, (electronic software delivery)
  • May 30, 2008, (media and documentation)

 
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Description

WebSphere Multichannel Bank Transformation Toolkit V6.1 helps build transactional applications for retail banking delivery channels, including branch, Internet, intranet, call center, stand-alone kiosk, automated teller machines (ATMs), and mobile access terminal solutions.

For the internet banking channel, WebSphere Multichannel Bank Transformation Toolkit V6.1 introduces a new Web 2.0 channel. This Web 2.0 channel provides a way for Web 2.0 clients to interact with server side business logic. It also supports popular Web 2.0 technologies such as Dojo and Asynchronous JavaScript, and XML (AJAX). The Web 2.0 channel consists of XML Request Handler, XML Formatter, JSON Formatter and Session Management.

JSF is another presentation framework that seamlessly integrates with WebSphere Multichannel Bank Transformation Toolkit V6.1. This allows intuitive data model mapping between JSF and WebSphere Multichannel Bank Transformation Toolkit V6.1 context.

For branch channels, WebSphere Multichannel Bank Transformation Toolkit V6.1 includes extensive rich client support through a new set of rich client components, such as Visual Beans. These rich client components enable the construction of client presentation logic, business logic and client/server connectivity. Visual Beans are subclasses of Standard Widget Toolkit (SWT) beans, and they extend the behavior of SWT beans in the visual editor with new application behaviors.

The new rich client desktop infrastructure provided by WebSphere Multichannel Bank Transformation Toolkit V6.1 enables banking customers to rapidly build teller systems. It is able to reproduce most of the functions of the IBM Branch Transformation Toolkit V4.3 DSE Desktop teller system and enable them in the new rich client environment. The rich client infrastructure can also easily integrate with transaction panels developed with SWT Visual Beans. The architecture allows integration with other applications, and supports communication with applications in IBM Lotus Expeditor.

To build more advanced applications, WebSphere Multichannel Bank Transformation Toolkit V6.1 provides a functional extension to IBM Lotus Expeditor and global data storage for expeditor components to share and exchange data. This allows WebSphere Multichannel Bank Transformation Toolkit V6.1 rich client components to seamlessly interact with Branch Transformation Toolkit V4.3 DSE based desktop components, providing an easy migration path for Branch Transformation Toolkit V4.3 teller application customers.

The Branch Transformation Toolkit V5.2 invoker is completely re-designed in WebSphere Multichannel Bank Transformation Toolkit V6.1, to deliver a much simpler yet more powerful invocation mechanism. The new invoker follows the Inversion of Control design pattern. As such, much of manual coding and configuration can be saved. The rich set of pre-built invokers support many popular technologies such as EJB, Web Services, Java™ Message Service (JMS). The new function also allows developers to quickly extend and create their own invokers.

The new invoker simplifies SOA integration by utilizing the pre-built Web Services invoker, which supports JSR109 style, proxy style, and DII style. A JMS invoker is also provided to invoke remote web services that have a JMS binding.

WebSphere Multichannel Bank Transformation Toolkit V6.1 also introduces a new set of bank teller components. They are application enabler components specifically tailored for use in bank teller applications. This release supports Cash Draw Management which manages the creation, maintenance (such as updates and queries), assignment, and deletion of a cash drawer and its components.

On the tool side, WebSphere Multichannel Bank Transformation Toolkit V6.1 provides a Transaction Editor to expedite transaction development. Transaction Editor allows editing of all existing WebSphere Multichannel Bank Transformation Toolkit V6.1 configuration XML files, and it has a metadata hierarchy view to quickly navigate the metadata content. Along with Transaction Editor, a Validation Tool is introduced to validate all WebSphere Multichannel Bank Transformation Toolkit V6.1 configuration files in Transaction Editor view. Both syntax and semantic validation are supported, enabling developers to correct most common configuration problems during the development phase instead of relying on troubleshooting at run time.

WebSphere Multichannel Bank Transformation Toolkit V6.1 provides a much more flexible, rule based migration tool over previous releases. This allows you to either re-use the pre-defined migration tools or create your own specific rules. The pre-defined rules support migration paths from Branch Transformation Toolkit V4.3 and V5.2 to WebSphere Multichannel Bank Transformation Toolkit V6.1.

To help customers monitor application status, WebSphere Multichannel Bank Transformation Toolkit V6.1 provides a run-time monitor to check in-flight data such as context and session data.

To improve serviceability, significant enhancements are made to the logging and exception handling in WebSphere Multichannel Bank Transformation Toolkit V6.1. Additional tracing statements are included in the product codes. You can now rely on the product trace support function to troubleshoot their application problems.

Accessibility by people with disabilities

A U.S. Section 508 Voluntary Product Accessibility Template (VPAT) containing details on accessibility compliance can be requested at

Section 508 of the U.S. Rehabilitation Act

WebSphere Multichannel Bank Transformation Toolkit V6.1 is capable as of May 26, 2008, when used in accordance with associated IBM documentation, of satisfying the applicable requirements of Section 508 of the Rehabilitation Act, provided that any assistive technology used with the product properly interoperates with it. A U.S. Section 508 VPAT can be requested at

Trademarks

 
WebSphere, Rational, AIX, and Lotus are registered trademarks of International Business Machines Corporation in the United States or other countries or both.
 
Microsoft and Windows are registered trademarks of Microsoft Corporation.
 
Java is a trademark of Sun Microsystems, Inc.
 
Linux is a trademark of Linus Torvalds in the United States, other countries or both.
 
Other company, product, and service names may be trademarks or service marks of others.

 
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Education support

IBM training provides education to support many IBM offerings. Descriptions of courses for IT professionals and managers are on the IBM training Web site

Call IBM training at 800-IBM-TEACH (426-8322) for catalogs, schedules, and enrollments.
 
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Offering Information

Product information is available via the Offering Information Web site

Also, visit the Passport Advantage® Web site


 
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Publications

No publications are shipped with this product. The complete set of product documentation, which includes release notes, installation, configuration, architecture, development, customization, and reference information, can be downloaded from the product's Web site, as follows


 
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Technical information

Specified operating environment

Hardware requirements

Server hardware requirements

Note: The memory and disk requirements listed below are for the WebSphere® Application Server.

For Microsoft® Windows® 2003

  • Intel® Pentium® III processor at 2 GHz, or faster
  • Minimum 2GB RAM
  • Minimum 1 GB of free disk space for installation (includes SDK)

For Linux™ (Intel)

  • Intel Pentium III processor at 2 GHz, or faster
  • Minimum 2GB RAM
  • Minimum 1 GB of free disk space for installation (includes SDK)

For AIX®

  • IBM pSeries® system at 1400 MHz, or faster
  • Minimum 2 GB RAM
  • Minimum 1 GB of free disk space for installation (includes SDK)

For Solaris

  • SPARC workstation at 440 MHz, or faster
  • Minimum 2 GB RAM
  • Minimum 1 GB of free disk space for installation (includes SDK)

For additional software products, for example DB2®, IBM Communications Server or WebSphere MQSeries® Integrator, refer to the respective product documentation for additional hardware requirements.

Client hardware requirements

For Windows XP

  • Minimum 512 MB RAM
  • Minimum 100 MB of free disk space for installation
  • Minimum display 1024 x 768

For Linux (Intel)

  • Minimum 512 MB RAM
  • Minimum 100 MB of free disk space for installation
  • Minimum display 1024 x 768

Hardware requirements for development environment

Note: The following memory and disk requirements are for IBM Rational® Application Developer.

For Windows XP

  • Intel Pentium III processor at 2 GHz, or faster
  • Minimum 2 GB RAM
  • Minimum 3.7 GB of free disk space for installation
  • Minimum display 1024 x 768

For Linux (Intel)

  • Intel Pentium III processor at 2 GHz, or faster
  • Minimum 2 GB RAM
  • Minimum 3.7 GB of free disk space for installation
  • Minimum display 1024 x 768

If the development environment requires additional software products, for example DB2 or IBM Communications Server, refer to the specific product documentation.

For the latest hardware requirements, refer to the documentation on the Web site

Software requirements

Supported operating systems — development and runtime

  • AIX V6.1 with Recommended Maintenance Package 5200-03
  • AIX V5.3 with recommended Maintenance package 5300-05
  • Windows Server 2003, Enterprise and Standard
  • Windows XP Professional with Service Pack 2 (Client and Development)
  • Red Hat Enterprise Linux WS 4.0 Update 3 (Client and Development)
  • Red Hat Enterprise Linux AS 3.0 Update 8
  • Red Hat Enterprise Linux AS 4.0 Update 3
  • Solaris 10

Supported application servers

For Windows 2003, Solaris, Linux (Intel), and AIX

  • WebSphere Application Server, V6.1.0.13
  • WebSphere Application Server Network Deployment V6.1.0.13
  • WebSphere Process Server V6.1.0.0

Supported development environment

  • IBM Rational Application Developer V7.0.0.5
  • WebSphere Integration Developer V6.1.0.0 iFix001

Supported browsers — Internet Explorer 6.0 SP2

Supported databases

  • DB2 UDB Enterprise Server Edition V8.2.7 and V9.1
  • Oracle 10g Standard/Enterprise Release 2 — 10.2.0.1 or 10.2.0.2
  • Microsoft SQL Server 2000 SP3
  • Microsoft SQL Server 2005

Optional software

  • WebSphere MQ V6.0.2.2
  • Communications Server for AIX V6.3
  • Communications Server for Linux V6.2.2.1
  • Communications Server for Windows V6.1.2
  • IBM Tivoli® Directory Server 6.1
  • Lotus® Expeditor 6.1.1 — Client for Desktop
  • IBM 32-bit SDK, Java™ 2 Technology Edition, V5.0 SR2

For the latest supported software, refer to the documentation on the Web site

The program's specifications and specified operating environment information may be found in documentation accompanying the program, if available, such as a read-me file, or other information published by IBM, such as an announcement letter. Documentation and other program content may be supplied only in the English language.

Planning information

Software Maintenance is included with licenses purchased through Passport Advantage and Passport Advantage Express. Installation and technical support is provided by the Software Maintenance offering of the IBM International Passport Advantage Agreement. This fee service enhances your productivity, with voice and electronic access into IBM support organizations.

Packaging: Packaging for this product consists of one CD. This program, when downloaded from a Web site, contains the applicable IBM license agreement, and License Information, if appropriate, and will be presented for acceptance at the time of installation of the program. For future reference, the license and License Information will be stored in a directory such as LICENSE.TXT.

Security, auditability, and control

WebSphere Multichannel Bank Transformation Toolkit uses the security and auditability features of the operating system that the product runs on. The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communication facilities.

Software Services

IBM Software Services has the breadth, depth, and reach to manage your services needs. You can leverage the deep technical skills of our lab-based, software services team and the business consulting, project management, and infrastructure expertise of our IBM Global Services team. Also, we extend our IBM Software Services reach through IBM Business Partners to deliver an extensive portfolio of capabilities. Together, we provide the global reach, intellectual capital, industry insight, and technology leadership to support a wide range of critical business needs.

To learn more about IBM Software Services or to contact a Software Services sales specialist, visit


 
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Ordering information

This product is only available via Passport Advantage. It is not available as shrinkwrap.

 
Licensed function title       Product group        Product category
 
IBM WebSphere                 IBM WebSphere        IBM WebSphere
 Multichannel Bank             Business             Business
 Transformation Toolkit        Components           Components
 Enterprise Edition V6.1
 (PID 5724-H82)
 
IBM WebSphere                 IBM WebSphere        IBM WebSphere
 Multichannel Bank             Business             Business
 Transformation Toolkit        Components           Components
 Workgroup Edition V6.1
 (PID 5724-H82)

Charge metric

 
Program name                          PID number      Charge metric
 
WebSphere Multichannel Bank           5724-H82        Value Unit
 Transformation Toolkit
 Enterprise Edition
 
WebSphere Multichannel Bank           5724-H82        Processor Day
 Transformation Toolkit
 Enterprise Edition
 
WebSphere Multichannel Bank           5724-H82        User
 Transformation Toolkit
 Workgroup Edition

Charge Structure

WebSphere Multichannel Bank Transformation Toolkit Enterprise Edition V6.1

WebSphere Multichannel Bank Transformation Toolkit V6.1 is available as part of the IBM On/Off CoD Offering, which allows you to pay a fee to enable and use temporary capacity, provided customer eligibility. Refer to Software Announcement 203-202 , dated August 12, 2003.

The price of WebSphere Multichannel Bank Transformation Toolkit V6.1 is based on the number of concurrent processors in all systems and nodes executing any part of the product. This applies to application developers using the product and also users of applications built using the product.

In the case of a symmetric multiprocessor (SMP) System, a customer must acquire a processor license for each processor in the system. For example, a server configuration with two 4-way SMPs, whether stand-alone systems or nodes in a larger system, would require a total of eight processor licenses (eight D56G3LL licenses).

Note: Processor licensing is not available for S/390® processors except through the special bid process.

As an alternative to purchasing WebSphere Multichannel Bank Transformation Toolkit Enterprise Edition processor licenses for the deployment of end-user applications built using the Enterprise Edition product, customers can purchase Multichannel Bank Transformation Toolkit user license (D5C2YLL licenses) for each end user. For end users who cannot be counted or verified, customers must purchase the enterprise license for deployment to cover entitlement for this use. WebSphere Multichannel Bank Transformation Toolkit user license option can only be purchased when the end users can be counted and verified. To purchase WebSphere Multichannel Bank Transformation Toolkit Workgroup Edition user licenses, customers must hold a minimum of one WebSphere Multichannel Bank Transformation Toolkit Enterprise Edition license (one D56G3LL license).

A Workgroup Edition license does not entitle the user to use any development feature of the WebSphere Multichannel Bank Transformation Toolkit product. Developers require an Enterprise Edition license.

The price of WebSphere Multichannel Bank Transformation Toolkit Workgroup Edition V6.1 is based on the number of concurrent users. Customers of WebSphere Multichannel Bank Transformation Toolkit Workgroup Edition should plan on implementing counting methods for users and then obtain additional user entitlements to the extent required. The Workgroup Edition price is independent of how many processors are serving the licensed users. Those processors may include S/390 processors.

The following examples illustrate the pricing method:

  1. Customer has implemented an internet solution using WebSphere Multichannel Bank Transformation Toolkit Enterprise Edition V6.1. The project and ongoing development required one developer. Assume the application developed will run on four non-S/390 processors and does not permit counting of users. The customer should purchase five WebSphere Multichannel Bank Transformation Toolkit Enterprise Edition V6.1 licenses (five copies of D56G3LL), one for the developer and four for the deployment.
  2. Bank built a distributed branch teller system for use by its 5000 employees. This project required five developers. The application will run on the employee workstations, branch servers and centralized WebSphere servers in the same OS/390® environment as the back-end host systems. This customer should purchase five processor licenses of WebSphere Multichannel Bank Transformation Toolkit Enterprise Edition V6.1 for the developers (five copies of D56G3LL). They should also purchase 5000 user licenses of the Workgroup Edition for the employees (5000 copies of D5C2YLL).
  3. Customer bought a ready-to-deploy end-user application for use by 200 call center agents from an independent software vendor ready to deploy. The application was built using WebSphere Multichannel Bank Transformation Toolkit Enterprise Edition V6.1 and runs on both client and server processors. This customer should purchase one processor license of WebSphere Multichannel Bank Transformation Toolkit Enterprise Edition (one D56G3LL license) to satisfy the requirement for minimum one WebSphere Multichannel Bank Transformation Toolkit Enterprise Edition license and 200 user licenses of WebSphere Multichannel Bank Transformation Toolkit Workgroup Edition (200 copies of D5C2YLL).
  4. Customer built a Web services front end application for a legacy back-end host system using WebSphere Multichannel Bank Transformation Toolkit Enterprise Edition. The project initially requires three developers. When deployed, one developer will be responsible for maintenance and extension of the Web services. The Web service is planned to run on four non-S/390 processors. The customer should purchase five WebSphere Multichannel Bank Transformation Toolkit Enterprise Edition processor licenses (five D56G3LL licenses), one for the maintenance developer and four for the deployment. The two other developers should use two deployment licenses during the development phase of the project. If the customer wants to deploy these Web services on S/390, then a special bid licensing request should be submitted.

Processor

A processor core is a functional unit within a computing device that interprets and executes instructions. A processor core consists of at least an instruction control unit and one or more arithmetic or logic unit. With multicore technology, each core is considered a processor. With full capacity licensing, a proof of entitlement (PoE) must be acquired for all activated processor cores available for use on the server.

Authorized user

An authorized user is one and only one individual (named or unnamed) within or outside your enterprise. A PoE must be obtained for each individual user accessing the program in any manner. A program licensed under an authorized user PoE may be installed on a single computer or server, and accessed by multiple users, provided that a PoE has been obtained for each individual user accessing the program either directly or indirectly (via a multiplexing program, device, or application server) through any means on behalf of the user.

Value Unit: A Value Unit is a pricing charge metric for program license entitlements which is based upon the quantity of a specific designated measurement used for a given program. Each program has a designated measurement. The most commonly used designated measurement is a processor core. However, for select programs, there are other designated measurements such as users or resources which may include servers, client devices, and messages. The number of Value Unit entitlements required for a program depends on how the program is deployed in your environment and must be obtained from a Value Unit table. You must obtain a PoE for the calculated number of Value Unit entitlements for your implementation. The Value Unit entitlements are specific to a program and may not be exchanged, interchanged, or aggregated with Value Unit entitlements of another program.

A processor core is a functional unit within a computing device that interprets and executes instructions. A processor core consists of at least an instruction control unit and one or more arithmetic or logic unit. Not all processor cores require the same number of Processor Value Unit entitlements. To calculate the number of Processor Value Unit entitlements required, refer to the Processor Value Unit Table on the following Web site

With full capacity licensing, a PoE must be acquired for the appropriate number of Processor Value Units based on all activated processor cores available for use on the server.

Passport Advantage

                                                           Part
Program name/Description                                   number
 
WebSphere Multichannel Bank Transformation Toolkit         D56G3LL
 Enterprise Edition V6.1 Per processor Value Unit
 License + SW maintenance 12 months
 
WebSphere Multichannel Bank Transformation Toolkit         E029NLL
 Enterprise Edition V6.1 Per processor Value Unit
 Annual SW maintenance Renewal 12 months
 
WebSphere Multichannel Bank Transformation Toolkit         D56GALL
 Enterprise Edition V6.1 Per processor Value Unit
 SW maintenance Reinstatement 12 months
 
WebSphere Multichannel Bank Transformation Toolkit         D5C2YLL
 Workgroup Edition V6.1
 User License + SW maintenance 12 months
 
WebSphere Multichannel Bank Transformation Toolkit         E1C30LL
 Workgroup Edition V6.1
 Annual SW maintenance Renewal 12 months
 
WebSphere Multichannel Bank Transformation Toolkit         D5C31LL
 Workgroup Edition V6.1
 SW maintenance Reinstatement 12 months

Passport Advantage customer: Media pack entitlement details

Customers with active maintenance or subscription for the products listed are entitled to receive the corresponding media pack.

                                                           Part
Media pack description                                     number
 
WebSphere Multichannel Bank Transformation Toolkit V6.1    AF0BJML
 Multilingual, Windows 2000, Windows XP, Linux for x86
 Series Intel based servers, CD ROM

On/Off Capacity on Demand (CoD)

 
                                                           Part
Description                                                number
 
WebSphere Multichannel Bank Transformation Toolkit         D5540LL
 Enterprise Edition V6.1 Per processor day On/Off CoD

 
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Terms and conditions

The information provided in this announcement letter is for reference and convenience purposes only. The terms and conditions that govern any transaction with IBM are contained in the applicable contract documents such as the IBM International Program License Agreement (IPLA), IBM International Passport Advantage Agreement, and the IBM Agreement for Acquisition of Software Maintenance.

This product is only available via Passport Advantage. It is not available as shrinkwrap.

Licensing: IPLA including the License Information (LI) document and PoE govern your use of the program. PoEs are required for all authorized use. Part number products only, offered outside of Passport Advantage, where applicable, are license only and do not include Software Maintenance.

LI form number: WebSphere Multichannel Bank Transformation Toolkit V6.1 Form number L-ZHZH-7DQNBA

The program's LI will be available for review on the IBM Software License Agreement Web site

Limited warranty applies: Yes

Limited warranty: IBM warrants that when the program is used in the specified operating environment, it will conform to its specifications. The warranty applies only to the unmodified portion of the program. IBM does not warrant uninterrupted or error-free operation of the program or that IBM will correct all program defects. You are responsible for the results obtained from the use of the program.

IBM provides you with access to IBM databases containing information on known program defects, defect corrections, restrictions, and bypasses at no additional charge. For further information, consult the IBM Software Support Handbook found at

IBM will maintain this information for at least one year after the original licensee acquires the program (warranty period).

Program technical support: Technical support of a program product will be available for a minimum of five years from the general availability date, as long as your Software Maintenance is in effect. This technical support allows you to obtain assistance (via telephone or electronic means) from IBM for product-specific, task-oriented questions regarding the installation and operation of the program product. Software Maintenance also provides you with access to updates, releases, and versions of the program. You will be notified, via announcement letter, of discontinuance of support with 12 months' notice. If you require additional technical support from IBM, including an extension of support beyond the discontinuance date, contact your IBM representative or IBM Business Partner. This extension may be available for a fee.

Money-back guarantee: If for any reason you are dissatisfied with the program and you are the original licensee, you may obtain a refund of the amount you paid for it, if within 30 days of your invoice date you return the program and its PoE to the party from whom you obtained it. If you downloaded the program, you may contact the party from whom you acquired it for instructions on how to obtain the refund.

For clarification, note that for programs acquired under the IBM International Passport Advantage offering, this term applies only to your first acquisition of the program, and for programs acquired under any of IBM On/Off Capacity on Demand (On/Off CoD) software offerings, this term does not apply since these offerings apply to programs already acquired and in use by you.

Authorization for use on home/portable computer: You may not copy and use this program on another computer without paying additional license fees.

Volume orders (IVO): No

Passport Advantage applies: Yes, and through the Passport Advantage Web site at

Software Maintenance applies: Yes. Software Maintenance is included with licenses purchased through Passport Advantage and Passport Advantage Express. Product upgrades and Technical Support are provided by the Software Maintenance offering as described in the Agreements. Product upgrades provide the latest versions and releases to entitled software and Technical Support provides voice and electronic access to IBM support organizations, worldwide.

IBM includes one year of Software Maintenance with each program license acquired. The initial period of Software Maintenance can be extended by the purchase of a renewal option, if available.

While your Software Maintenance is in effect, IBM provides you assistance for your routine, short duration installation and usage (how-to) questions, and code-related questions. IBM provides assistance via telephone and, if available, electronic access, only to your information systems (IS) technical support personnel during the normal business hours (published prime shift hours) of your IBM support center. (This assistance is not available to your end users.) IBM provides Severity 1 assistance 24 hours a day, 7 days a week. For additional details, consult your IBM Software Support Handbook at

Software Maintenance does not include assistance for the design and development of applications, your use of programs in other than their specified operating environment, or failures caused by products for which IBM is not responsible under the applicable agreements.

For additional information about the International Passport Advantage Agreement and the IBM International Passport Advantage Express Agreement, visit the Passport Advantage Web site at

IBM Operational Support Services — SoftwareXcel: No

Other support: Passport Advantage

System i™ Software Maintenance applies: No

Variable charges apply: No

Educational allowance available: Not applicable.

On/Off CoD

To be eligible for On/Off CoD pricing, you must be enabled for temporary capacity on the corresponding hardware, and the required contract, Amendment for iSeries™ and pSeries Temporary Capacity On Demand — Software (Z125-6907), must be signed prior to use.
 
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Prices

Passport Advantage

For Passport Advantage information and charges, contact your IBM representative or authorized IBM Business Partner. Additional information is also available on the following Passport Advantage Web site

IBM Global Financing

IBM Global Financing offers competitive financing to credit-qualified customers to assist them in acquiring IT solutions. Offerings include financing for IT acquisition, including hardware, software, and services, from both IBM and other manufacturers or vendors. Offerings (for all customer segments: small, medium, and large enterprise), rates, terms, and availability can vary by country. Contact your local IBM Global Financing organization or visit

IBM Global Financing offerings are provided through IBM Credit LLC in the United States, and other IBM subsidiaries and divisions worldwide to qualified commercial and government customers. Rates are based on a customer's credit rating, financing terms, offering type, equipment type, and options, and may vary by country. Other restrictions may apply. Rates and offerings are subject to change, extension, or withdrawal without notice.
 
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Order now

To order, contact the Americas Call Centers or your local IBM representative.

To identify your local IBM representative, call 800-IBM-4YOU (426-4968).

 Phone:      800-IBM-CALL (426-2255)
 Fax:        800-2IBM-FAX (242-6329)
 Internet:   callserv@ca.ibm.com
 Mail:       IBM Teleweb Customer Support
             ibm.com Sales Execution Center, Americas North
             3500 Steeles Ave. East, Tower 3/4
             Markham, Ontario
             Canada
             L3R 2Z1
 
 Reference:  YE001

The Americas Call Centers, our national direct marketing organization, can add your name to the mailing list for catalogs of IBM products.

Note: Shipments will begin after the planned availability date.

Trademarks

 
System i and iSeries are trademarks of International Business Machines Corporation in the United States or other countries or both.
 
Passport Advantage, WebSphere, AIX, pSeries, DB2, MQSeries, Rational, Tivoli, Lotus, S/390, and OS/390 are registered trademarks of International Business Machines Corporation in the United States or other countries or both.
 
Intel and Pentium are registered trademarks of Intel Corporation.
 
Microsoft and Windows are registered trademarks of Microsoft Corporation.
 
Java is a trademark of Sun Microsystems, Inc.
 
Linux is a trademark of Linus Torvalds in the United States, other countries or both.
 
Other company, product, and service names may be trademarks or service marks of others.

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