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The IBM System Storage TS3100 Tape Library Express Model L2U introduces enhanced SMB tape storage

IBM United States Hardware Announcement 106-265
April 11, 2006

 

 ENUS106-265.PDF (67KB)

Table of contents   Document options  
TOC link At a glance TOC link Publications
TOC link Overview TOC link Services
TOC link Key prerequisites TOC link Technical information
TOC link Planned availability date TOC link Terms and conditions
TOC link Description TOC link Prices
TOC link Product positioning TOC link Order now
 
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At a glance

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The TS3100 Tape Library combines IBM tape and automation reliability at open systems prices. The new model supports entry-level unattended backup, open systems attachment flexibility, and enhanced capacity and performance, and includes:

  • LVD SCSI drive (#8043) or native switched fabric 4 Gbps Fibre channel drive (#8044)
  • Ultrium 3 autoloader or library native physical data capacities up to 8.8 TB (up to 17.6 TB using 2:1 compression) with 22 cartridge slots
  • Use of LTO Ultrium 3 Tape Drive with a native drive data rate of up to 80 MB/sec
  • Standard one cartridge I/O station, 22 data cartridge slots, remote management unit, and bar code reader
  • Sequential or random access
  • Rack mount option

For ordering, contact:

Your IBM representative, an IBM Business Partner, or IBM Americas Call Centers at 800-IBM-CALL (Reference: YE001).
 
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Overview

The new IBM System Storage™ TS3100 Tape Library Express Model L2U (machine type 3573, model L2U) is designed to offer high capacity, performance, and technology for the midrange open systems environment and is the first in a family of IBM System Storage tape library offerings. The TS3100 Tape Library is an external 2U standalone or rack-mountable unit that incorporates a single Linear Tape-Open (LTO) IBM TotalStorage® Ultrium 3 Tape Drive which more than doubles tape drive performance over the previous generation IBM LTO Ultrium 2 Tape Drives. It has a native data transfer rate of up to 80 MB/sec.

By using the IBM TotalStorage LTO Ultrium 400 GB Data Cartridge, the Ultrium 3 Tape Drive has the capability of writing twice as much data, up to 400 GB native physical capacity (800 GB with 2:1 compression). The TS3100 Tape Library capacity is 22 tape cartridges, providing a media physical capacity of up to 8.8 TB (17.6 TB with 2:1 compression) data storage per unit.

The TS3100 Tape Library must be ordered with feature number 8043, an Ultrium 3 LVD SCSI Drive, or feature number 8044, an Ultrium 3 4 Gb Fibre Channel Drive. These features allow connection to a wide spectrum of open systems servers. IBM Ultrium 3 Tape Drives can read and write LTO Ultrium 2 Data Cartridges at original Ultrium 2 capacities. IBM Ultrium 3 tape drives can also read LTO Ultrium 1 Data Cartridges with improved data rates of up to 20 MB/sec native data transfer rate (40 MB/sec with 2:1 compression).

The TS3100 Tape Library has two removable cartridge magazines, one on the left side (10 data cartridge slots) and one on the right (12 data cartridge slots). Additionally, the left magazine includes a single dedicated mail slot allowing for continuous library operation while importing/exporting media. A Remote Management Unit and a bar code reader are standard in the library, allowing the library to run in sequential or random access mode.
 
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Key prerequisites

Appropriate levels of host software are required to attach the TS3100 Tape Library with IBM LTO Ultrium 3 Tape Drives to selected IBM System p™ and p5, IBM System i™ and i5, IBM System z™ and z9 products, IBM eServer xSeries®, HP, Sun, UNIX®, Linux™, and Windows™ servers. Refer to the Technical information section for details.


 
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Planned availability date

May 12, 2006
 
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Description

The TS3100 Tape Library is an external standalone or rack-mountable unit and contains a LTO Ultrium tape drive that is designed for the heavy demands of backup tape storage. The TS3100 Tape Library capacity is 22 tape cartridges, providing a media physical capacity of up to 8.8 TB (17.6 TB with 2:1 compression) data storage per unit. It is supported for LVD Small Computer Systems Interface (SCSI) or Fibre channel attachment IBM System p and p5, IBM System i and i5, IBM System z and z9 products, IBM eServer xSeries, HP, Sun, UNIX, Linux, and Windows servers.

The TS3100 Tape Library offers the following significant improvements over the existing 3581 Tape Autoloader:

  • Increased cartridge capacity — The TS3100 is configured to hold two removable magazines, one on the left side (10 + 1 slots) and one on the right (12 slots) for a total of 22 data cartridges.
  • Standard bar code reader — With the addition of the standard bar code reader, you will be able to operate the TS3100 as a random access tape library with labeled media. Labeled media can be ordered as feature number 8305 at the time of purchase via the 3589 LTO Ultrium media machine type or through IBM Media at 888-IBM-MEDIA (426-6334). Refer to Supplies For end users, for additional information.
  • Dedicated mail slot — Standard on the TS3100, a single mail slot on the left cartridge magazine is designed to allow for continuous library operation during import/export of data cartridges.
  • Removable cartridge magazines — The TS3100 has two removable magazines that house the 22 data cartridges. This helps allow for quick population of the tape library, as well as ease of storage for media. You may order additional right side magazines as an optional feature number.
  • Customer Replacement Units — Drives, power supply, cartridge magazines are customer replacement parts.

The new TS3100 Tape Library incorporates the IBM LTO Ultrium 3 Tape Drive. The IBM LTO Ultrium 3 Tape Drive is the third-generation LTO Ultrium Tape Drive in the IBM TotalStorage LTO Ultrium family of products. The Ultrium 3 Tape Drive offers the following significant improvements over the Ultrium 2 Tape Drive:

  • Increased performance — Maximum tape drive throughput data rate performance is more than doubled, to up to 80 MB/sec native data transfer rate. Data tracks are now written 16 at a time. IBM Ultrium 3 Tape Drives can read and write, at 8 data tracks at a time, LTO Ultrium 2 Data Cartridges at Ultrium 2 capacities and rates, and read LTO Ultrium 1 Data Cartridges at Ultrium 1 capacities with improved rates.

    Note: Although the TS3100 Tape Library provides the capability for excellent tape performance, other components of the system may limit the actual performance achieved. Also, whereas the compression technology used in the tape drive can typically double the amount of data that can be stored on the media, the actual degree of compression achieved is highly sensitive to the characteristics of the data being compressed.

  • Larger capacity — With the use of the IBM TotalStorage 400 GB Data Cartridge, tape cartridge capacity is doubled over the Ultrium 2 Data Cartridge to up to 400 GB native physical capacity (800 GB with 2:1 compression). This is achieved by increasing the linear density, the number of tape tracks, and the media length. The tape itself is an advanced metal particle tape developed to help provide durability and capacity.
  • Ultrium 3 WORM Cartridge — The IBM TotalStorage Ultrium 3 400 GB WORM cartridges are supported by the IBM Ultrium 3 Tape Drives.
  • Ultrium 2 cartridge compatibility — The Ultrium 3 Tape Drive can read and write on Ultrium 2 cartridges.
  • SCSI Ultra160 LVD attachment — The TS3100 Tape Library, with feature number 8043, comes with a SCSI Ultra160 LVD attachment, for connection to a wide spectrum of open system servers. They are supported on AIX®, OS/400®, i5/OS™, Sun Solaris, HP-UX, Microsoft™ Windows 2000, Windows 2003, Linux, and other open systems.
  • Fibre channel attachment — The TS3100 Tape Library, with feature number 8044, comes with native switched fabric 4 Gbps Fibre Channel attachment. They are supported on AIX, OS/400, Sun Solaris, HP-UX, Microsoft Windows 2000, Windows 2003, Linux, and other open systems.
  • New dual-stage 16-channel head actuator — The actuator is designed to provide precision head alignment to help support higher track density and improved data integrity.
  • New independent tape loader and threader motors and positive pin retention — These are designed to help improve the reliability of loading and unloading a cartridge, and to retain the pin even if tension is dropped. An independent loader motor, coupled with the positive pin retention, is designed to thread the tape with a higher level of reliability.
  • Dynamic amplitude asymmetry compensation — Readback signals are optimized for linear readback response from magneto resistive read head transducers.
  • Larger internal data buffer — There is a 128 MB internal data buffer in the Ultrium 3 Tape Drive as compared to a 64 MB internal data buffer in the Ultrium 2 Tape Drive.
  • Highly integrated electronics using IBM engineered copper technology — Helping to provide a more reliable drive, it is designed to reduce the total number of components in the drive, lower chip temperatures, and reduce power requirements. The third-generation drive electronics are also designed to provide "on-the-fly" error correction capability for soft errors in the memory arrays in data and control paths.
  • Graceful dynamic braking — In the event of power failure, reel motors are designed to maintain tension and gradually decelerate instead of stopping abruptly. This capability helps reduce tape breakage, stretching, or loose tape wraps during a sudden power-down.

Proven IBM LTO Ultrium features enhanced in IBM LTO Ultrium 3 Tape Drive include:

  • Servo and track layout technology — There are 704 data tracks in Ultrium 3 versus 512 data tracks in Ultrium 2. The high-bandwidth servo system features a low-mass servo to help more effectively track servo bands and improve data throughput with damaged media in less-than-optimal shock and vibe environments.
  • Surface Control Guiding Mechanism — IBM's patented Surface Control Guiding Mechanism is designed to guide the tape along the tape path in the IBM Ultrium 3 Tape Drive. This method uses the surface of the tape, rather than the edges, to control tape motion. This helps reduce tape damage (especially to the edges of the tape) and tape debris, which comes from the damaged edges and can accumulate in the head area.
  • Magneto Resistive (MR) head design — Use of flat lap head technology in MR heads for Ultrium 3 helps minimize contact, debris accumulation, and wear on the tape as it moves over the read/write heads.
  • Digital speed matching — The Ultrium 3 Tape Drive is designed to perform dynamic speed matching (at one of five speeds, 40, 50, 60, 70, or 80 MB/sec) to adjust the drive's native data rate as closely as possible to the net host data rate (after data compressibility has been factored out). This helps reduce the number of backhitch repositions and improve throughput performance. Speed matching on Ultrium 3 ranges from 40 to 80 MB/sec versus 17.5 to 35 MB/sec on Ultrium 2.
  • Robust drive components optimized for automation environments — The drive was designed using some of the most robust components available, such as: (1) all metal clutch, (2) steel ball bearings in loader, (3) robust leader block design, (4) single circuit card, to help enhance reliability and prolong the life of the drive.
  • Power management — The Ultrium 3 Tape Drive power management function is designed to control the drive electronics to be either completely turned off or to be in a low-power mode when the circuit functions are not needed for drive operation.
  • Adaptive read equalization — The drive is designed to automatically compensate for dynamic changes in readback signal response.
  • Dynamic amplitude asymmetry compensation — Readback signals are designed to dynamically optimize for linear readback response from magneto resistive read head transducers.
  • Separate writing of multiple filemarks — Separate writing of multiple filemarks is designed to cause any write command of two or more filemarks to cause a separate data set to be written containing all filemarks after the first. This feature has two advantages: first, it helps improve performance if a subsequent append overwrites somewhere after the first filemark; second, write of multiple filemarks typically indicates a point where an append operation might occur after the first of these filemarks. This change helps prevent having to rewrite datasets containing customer data and the first filemark if such an append occurs.
  • LTO Data Compression (LTO-DC) — The Ultrium 3 uses LTO-DC, an implementation of a Lempel-ZV data compression algorithm. LTO-DC is an extension of Adaptive Lossless Data Compression (ALDC) and an improvement over previous IBM lossless compression algorithms. IBM's patented "Scheme-Swapping" compression is designed to look ahead at incoming data, and determine the most efficient storage method (either ALDC or pass-thru mode) to help provide optimal data compression and increased data throughput.
  • LTO Cartridge Memory (LTO-CM) — Contained within the LTO Ultrium data cartridge is the LTO-CM, which is a passive, contactless silicon storage device that is physically a part of the cartridge. The LTO-CM is used to hold information about that specific cartridge, the media in the cartridge, and the data on the media. The storage capacity of the LTO-CM is 4,096 bytes. Communication between the drive and the LTO-CM is via a low-level RF field transmitted by the drive to the cartridge.
  • Statistical Analysis and Reporting System (SARS) — The Ultrium 3 Tape Drive uses SARS to help isolate failures between media and hardware. The SARS uses the cartridge performance history saved in the CM module and the drive performance history kept in the drive flash EEPROM to help determine the more likely cause of failure. SARS can cause the drive to request a cleaner tape, to mark the media as degraded, and to indicate that the hardware has degraded.

With support for LTO Ultrium-format tape data cartridges, the TS3100 Tape Library provides an excellent migration path from digital linear tape (DLT or SDLT), 1/4-inch, 4mm, or 8mm Tape Drives.
 
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Product positioning

As you compare competitive tape solutions, consider:

  • Capacity and performance requirements
  • Data protection, reliability, and availability
  • Storage usage and application requirements
  • Affordability
  • Loyalty to legacy or existing tape formats
  • Work environment — limited space

The TS3100 Tape Library and storage management applications help address these requirements and constitute a functionally rich tape storage solution incorporating LTO Ultrium tape technology. It is designed to give you flexibility of tape library management and unattended save and restore operations. The TS3100 Tape Library is an excellent solution if you use tape or require a larger-capacity or higher-performance tape backup with or without random access. The TS3100 Tape Library is an excellent choice for tape automation for IBM System p and p5, IBM System i and i5, IBM z and z9 products, IBM eServer xSeries, HP, Sun, UNIX, Linux, and Windows servers.

The TS3100 Tape Library offers one IBM TotalStorage LTO Ultrium 3 Tape Drive, one cartridge I/O station, and 22 cartridge slots with an autoloader physical capacity of 17.6 TB (with 2:1 compression) or 8.8 TB native.

The TS3100 Tape Library can be the answer to growing storage requirements and shrinking backup windows, and is part of a family of IBM System Storage LTO Ultrium tape products. The TS3100 Tape Library constitutes an excellent tape storage solution if you have an existing digital linear tape experience or require high-performance automated tape backup.

For capacity requirements less than 800 GB (2:1 compression), the external IBM TotalStorage 3580 Tape Drive should be considered.

For physical capacity requirements greater than 17.6 TB with scalable drives and numbers of cartridges, the IBM System Storage TS3310 Tape Library and IBM TotalStorage 3584 Tape Library should be considered. You can tailor the IBM TS3310 Tape Library to address system capacity and performance needs, using up to six IBM LTO Ultrium Tape Drives with a library physical capacity from 12.0 TB to 48.8 TB (24.0 TB to 97.6 TB with 2:1 compression). The IBM TotalStorage 3584 Tape Library can address system physical capacity and performance requirement from 25.6 TB to 2.7 PB (51.2 TB to 2.7 PB with 2:1 compression) using up to 192 IBM Ultrium tape drives in up to 16 3584 library frames.

For protection of mission-critical data and hardware needs, optimized for enterprise multimode and host attachment, high-cycle and start/stop intensive tape applications, consider the IBM System Storage TS1120 or IBM TotalStorage 3592 Tape Drive with the IBM TotalStorage 3584 Tape Library or the IBM TotalStorage 3494 Tape Library.

Business Partner information

If you are a Direct Reseller - System Reseller acquiring products from IBM, you may link directly to Business Partner information for this announcement. A PartnerWorld ID and password are required (use IBM ID).

BP Attachment for Announcement Letter 106-265

Trademarks

 
System Storage, System p, System i, System z, and i5/OS are trademarks of International Business Machines Corporation in the United States or other countries or both.
 
TotalStorage, xSeries, AIX, and OS/400 are registered trademarks of International Business Machines Corporation in the United States or other countries or both.
 
Windows and Microsoft are trademarks of Microsoft Corporation.
 
UNIX is a registered trademark of the Open Company in the United States and other countries.
 
Linux is a trademark of Linus Torvalds in the United States, other countries or both.
 
Other company, product, and service names may be trademarks or service marks of others.

 
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Publications

The following publications are shipped with the product, as appropriate. Additional copies are available. To order, contact your IBM representative.

                                                       Order
Title                                                  Number
 
IBM System Storage(TM) TS3100 Tape                     GA32-0545
 Library Setup, Operator, and
 Service Guide
 
IBM System Storage TS3100 Tape                         GA32-0546
 Library Quick Reference
 
IBM Ultrium Device Driver                              GA32-0430
 Installation and User's Guide

The publications listed above and the following publications are also available at the following Web site

  • IBM System Storage TS3100 Tape Library Model L2U SCSI Reference (English)
  • IBM Ultrium Device Driver Programming Reference (English)

The IBM Publications Center Portal

The Publications Center is a worldwide central repository for IBM product publications and marketing material with a catalog of 70,000 items. Extensive search facilities are provided, as well as payment options via credit card. Furthermore, a large number of publications are available online in various file formats, which can currently be downloaded free of charge.

Note that PNS subscribers most often order their publications via the Publication Center.
 
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Services

IBM Integrated Technology Services

IBM services include business consulting, outsourcing, hosting services, applications, and other technology management.

These services help you learn about, plan, install, manage, or optimize your IT infrastructure to be an On Demand Business. They can help you integrate your high-speed networks, storage systems, application servers, wireless protocols, and an array of platforms, middleware, and communications software for IBM and many non-IBM offerings. IBM is your one-stop shop for IT support needs.

For details on available services, contact your IBM representative or visit

For details on available IBM Business Continuity and Recovery Services, contact your IBM representative or visit

For details on education offerings related to specific products, visit

Select your country, and then select the product as the category.
 
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Technical information

Specified operating environment

Physical specifications

3573 Model L2U

  • Width: Rack mount 447.5 mm (17.6 in), standalone 447.5 mm (17.6 in)
  • Depth: Rack mount 740 mm (29.13 in), standalone 810 mm (31.9 in)
  • Height: Rack mount 87.6 mm (3.44 in), standalone 97.6 mm (3.84 in)
  • Maximum weight: 15 kg (33 lb) without rack mount

To assure installability and serviceability in non-IBM industry-standard racks, review the installation planning information for any product-specific installation requirements.

Operating environment

3573 Model L2U

  • Temperature: 10° to 35°C, 50° to 95°F
  • Relative humidity: 10% RH to 90% RH (non-condensing)
  • Wet bulb: 26°C (79.0°F) maximum
  • Voltage: 100-240 V ac, 50-60 Hz auto-ranging
  • Electrical power:
    • 1.3 amps at 100 V ac, 0.7 amps at 240 V ac
    • 0.1 KVA
  • Maximum acoustical noise sound power levels LwAd in bels: 6.6/6.8
  • Heat output: 100 watts (86 KCal/Hr.)

Hardware requirements

The TS3100 Tape Library comes with raven black covers. The TS3100 Model L2U with feature number 8043 has a Ultra160 SCSI Low Voltage Differential (LVD) interface. The TS3100 Model L2U with feature number 8044 has a Fibre Channel interface. The TS3100 Tape Library can be attached to IBM System p™ and p5, IBM System i™ and i5, IBM System z™ and z9 products, IBM eServer xSeries®, HP, Sun, UNIX®, Linux™, and Windows™ servers, and non-IBM servers, workstations, and personal computers that support those interface specifications. A current list of supported open system configurations is available from the following Web site

A power cord feature number, if applicable, should also be specified.

Cables: A SCSI or fibre cable is required to attach the TS3100 Tape Library to the server host bus adapter. A SCSI cable should be specified with feature number 8043 with the initial plant order or a fibre cable should be specified on feature number 8044 with the initial plant order. An interposer or interposers may be required for attachment to various server adapters. Customers are responsible for selecting and ordering the correct cables and interposers to match the IBM LTO Ultrium SCSI interface and the server SCSI interface.

SCSI cables: The following cables are available for SCSI LVD attachment of the TS3100 Tape Library.

Cables with a VHDCI connector on one end and an HD68 connector on the other end:

  • 5602 — 2.5 meters
  • 5604 — 4.5 meters
  • 5610 — 10 meters

Fibre Channel cables: A Fibre Channel cable is required to attach a TS3100 Tape Library to host Fibre Channel adapters, Fibre Channel Switches, or other Fibre Channel components. The IBM LTO Ultrium 3 Fibre Tape Drive comes with an LC Duplex connector.

Features available for Fibre Channel cables, and their respective lengths, are as follows:

  • 6005 — 5 m LC-LC Fibre Channel cable
  • 6013 — 13 m LC-LC Fibre Channel cable
  • 6025 — 25 m LC-LC Fibre Channel cable

A interposer may be required to connect a fibre cable with LC Duplex connectors to another SC Duplex connector. The following interposer is available:

  • 5096 — Interposer SC-LC Fibre

Refer to the Special Features section of the TS3100 Tape Library Sales Manual for detailed descriptions of these features.

Software requirements

The TS3100 Tape Library is supported on the following operating systems at the minimum levels indicated:

  • OS/400 V5R2, or later.
  • i5/OS™, V5R3, or later.
  • AIX 5L™ V5.1, V5.2, V5.3, or later.
  • Sun Solaris 8, 9, and 10.
  • Microsoft™ Windows 2000 (build 2195, or later).
  • Microsoft Windows 2003 (build 3790, or later).
  • HP-UX 11.0 and HP-UX 11i (64-bit). HP-UX patches may be required.
  • Linux distributions: Red Hat Enterprise Linux Version 4, SUSE Linux Enterprise Server 9, Asianux 2.0.

For a current list of host software versions and release levels that support the TS3100 Tape Library, refer to the following Web site

Tivoli® Storage Manager and other compatible software offerings can provide storage and tape management software for the TS3100 Tape Library. Supporting software and applications must be obtained separately from IBM, IBM Business Partners, or independent software vendors (ISVs). A list of compatible software is available from your IBM representative or at

IBM continues to work together with the ISVs to support the TS3100 Tape Library. Individual application vendors should be contacted for specific information and availability dates.

Compatibility: The IBM LTO Ultrium 3 Tape Drives can read and write IBM LTO Ultrium 2 Data Cartridges and read IBM LTO Ultrium 1 Data Cartridges.

Limitations: Fibre channel cable lengths are limited to 500 m (1650 ft.).

Total LVD SCSI cable length is limited to 25 m (81 ft.) using point-to-point interconnection (for example, one host connected to only one tape drive). Total LVD SCSI cable length is 12 m (39 ft.) using multi-drop interconnection (for example, one host connected to more than one tape drive on the same SCSI bus). Stub length at each device must not exceed 0.1 m (.033 ft.).

Installing more than one TS3100 Tape Library drive on a SCSI bus may impact tape drive or system performance. Intermixing of other SCSI devices on the same SCSI bus as the TS3100 Tape Library may impact performance of those devices. For optimal performance, it is recommended that no more than two IBM Ultrium Tape Drives be attached to an individual SCSI bus.

The TS3100 Tape Library operating environment must not conflict with media operating and storage requirements. If media is stored in the TS3100 Tape Library for more than ten hours, the media storage temperature requirements must be met.

Planning information

Customer responsibilities: Physical planning is a customer responsibility. Detailed planning information is in the IBM System Storage TS3100 Tape Library Setup, Operator, and Service Guide (GA32-0545). The TS3100 Tape Library is designated as a customer setup unit (CSU). It is the customer's responsibility to install the unit. Customers are responsible for obtaining the appropriate SCSI adapters, cables, and interposers (if required) for system attachment. Customers are also responsible for ordering media. For optimum performance, the customer must obtain the latest level of firmware prior to installing the unit. Customers can download the latest level of firmware from the LTO Web site

Cable orders: A SCSI or fibre cable is required to attach the TS3100 Tape Library to the server. At least one cable should be specified on the initial plant order. A SCSI terminator is included with each TS3100 Tape Library with feature (#8043). An interposer or interposers may be required for attachment to various server adapters. Customers are responsible for selecting and ordering the correct cables and interposers to match the IBM LTO Ultrium Tape Drive interface and the server interface.

Refer to the Cables section at the end of Hardware requirements for a list of available cables and interposers.

Refer to the Specify or Special Features section of the TS3100 Tape Library Sales Manual for a detailed description of the cables and interposers available.

Installability: Installation time for the IBM System Storage TS3100 Tape Library Model L2U, when rack-mounted, is approximately 3.5 to 4 hours, and when standalone installed is approximately 1.5 hours. Refer to the IBM System Storage TS3100 Tape Library Setup, Operator, and Service Guide , GA32-0545.

Packaging

                                                          Number
                                                          of
Product        Items included                             boxes
 
3573           TS3100 Tape Library Model L2U              1
               LVD SCSI Drive (#8043) or
                4Gb Fibre Channel Drive (#8044)
               Power cord (as selected)
               LVD Terminator (with #8043 only)
               SCSI wrap tool (with #8043 only)
               Fibre wrap tool (with #8044 only)
               IBM TotalStorage(R) LTO Ultrium
                400 GB Data Cartridge
               IBM TotalStorage LTO Ultrium
                Cleaning Cartridge (universal)
               Setup, Operator, and Service Guide
               Quick Reference Card
               Warranty Information
               Open Systems device drivers
               Device Driver Installation and
                User's Guide

Supplies

For end users

The IBM TotalStorage LTO Ultrium 400 GB Data Cartridges and the IBM TotalStorage LTO Cleaning Cartridge can be purchased from IBM using feature numbers with the initial order. IBM media can also be ordered directly through AAS using machine type 3589. Refer to the 3589 Sales Manual for further information. Media can also be ordered through 888-IBM-MEDIA (426-6334) in the U.S. or Canada, or refer to the following Web site

The part numbers for additional supplies at this Web site are:

IBM part
number           Supply item
 
24R1922          IBM TotalStorage LTO Ultrium 400 GB
                  Data Cartridge
35L2086          IBM TotalStorage LTO Cleaning Cartridge
                  (universal)
08L9129          Leader Pin Attachment Kit

For information about IBM branded media, such as additional IBM LTO Ultrium data or cleaning cartridges, call 888-IBM-MEDIA (426-6334) in the U.S. or Canada, or refer to the following Web site

Security, auditability, and control

This product uses the security and auditability features of the host hardware, host software, and application software.

The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communications facilities.
 
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Terms and conditions

Volume orders: Contact your IBM representative.

IBM Global Financing: No

Warranty period

Three years. IBM TotalStorage Ultrium 400 GB media warranted separately.

Warranty service: If required, IBM provides repair or exchange service depending on the types of warranty service specified for the machine. IBM will attempt to resolve your problem over the telephone, or electronically via an IBM Web site. You must follow the problem determination and resolution procedures that IBM specifies. Scheduling of service will depend upon the time of your call and is subject to parts availability. If applicable to your product, parts considered Customer Replaceable Units (CRUs ) will be provided as part of the machine's standard warranty service.

Service levels are response time objectives and are not guaranteed. The specified level of warranty service may not be available in all worldwide locations. Additional charges may apply outside IBM's normal service area. Contact your local IBM representative or your reseller for country and location specific information. This product is covered by the following types of service.

CRU Service and on-site for other selected parts

CRU Service: IBM provides replacement CRUs to you for you to install. CRU information and replacement instructions are shipped with your machine and are available from IBM upon your request. CRUs are designated as being either a Tier 1 or a Tier 2 CRU.

Tier 1 CRU Installation of Tier 1 CRUs is your responsibility. If IBM installs a Tier 1 CRU at your request, you will be charged for the installation.

Based upon availability, CRUs will be shipped for next business day delivery. IBM specifies, in the materials shipped with a replacement CRU, whether a defective CRU must be returned to IBM. When return is required, (1) return instructions and a container is shipped with the replacement CRU and (2) you may be charged for the replacement CRU if IBM does not receive the defective CRU within 30 days of your receipt of the replacement.

The following parts have been designated as Tier 1 CRU parts:

  • Library without drives
  • Drive Sled with drive (SCSI or Fibre)
  • Magazine Right
  • Magazine Left
  • Library Controller Card
  • 250 Watt Power Supply
  • Adhesive attached Feet for Desk Top Application

Non-IBM parts support

Warranty service

IBM is now shipping machines with selected non-IBM parts that contain an IBM field replaceable unit (FRU) part number label. These parts are to be serviced during the IBM machine warranty period. IBM is covering the service on these selected non-IBM parts as an accommodation to their customers, and normal warranty service procedures for the IBM machine apply.

Warranty service upgrades and Maintenance Service options

Warranty service upgrades

During the warranty period, warranty service upgrades provide an enhanced level of on-site service for an additional charge. A warranty service upgrade must be purchased during the warranty period and is for a fixed term (duration). It is not refundable or transferable and may not be prorated. If required, IBM will provide the warranty service upgrade enhanced level of on-site service acquired by the customer. Service levels are response time objectives and are not guaranteed.

IBM will attempt to resolve your problem over the telephone or electronically by access to an IBM Web site. You must follow the problem determination and resolution procedures that IBM specifies. Scheduling of service will depend upon the time of your call and is subject to parts availability.

On-site service: IBM will repair the failing machine at your location and verify its operation. You must provide a suitable working area to allow disassembly and reassembly of the IBM machine. The area must be clean, well lit, and suitable for the purpose. The following service selections are available as warranty upgrades for your machine type.

  • 9 hours per day, Monday through Friday, excluding holidays, next-business-day response
  • 24 hours per day, 7 days a week, 4-hour average response

CRUs may be provided as part of the machine's standard warranty CRU Service except that you may install a CRU yourself or request IBM installation, at no additional charge, under one of the on-site service levels specified above. For additional information on the CRU service, see warranty information.

Maintenance services

If required, IBM provides repair or exchange service depending on the types of maintenance service specified for the machine. IBM will attempt to resolve your problem over the telephone or electronically, via an IBM web site. You must follow the problem determination and resolution procedures that IBM specifies. Scheduling of service will depend upon the time of your call and is subject to parts availability. Service levels are response time objectives and are not guaranteed. The specified level of maintenance service may not be available in all worldwide locations. Additional charges may apply outside IBM's normal service area. Contact your local IBM representative or your reseller for country and location specific information. The following service selections are available as maintenance options for your machine type.

On-site service

IBM will repair the failing machine at your location and verify its operation. You must provide suitable working area to allow disassembly and reassembly of the IBM machine. The area must be clean, well lit, and suitable for the purpose.

  • 9 hours per day, Monday through Friday, excluding holidays, next-business-day response
  • 24 hours per day, 7 days a week, 4-hour average response

CRUs

If your problem can be resolved with a CRU (for example, keyboard, mouse, speaker, memory, or hard disk drive), and depending upon the maintenance service offerings in your geography, IBM will ship the CRU to you for you to install. CRU information and replacement instructions are shipped with your machine and are available from IBM upon your request.

Based upon availability, CRUs will be shipped for next business day delivery. IBM specifies, in the materials shipped with a replacement CRU, whether a defective CRU must be returned to IBM. When return is required, (1) return instructions and a container is shipped with the replacement CRU and (2) you may be charged for the replacement CRU if IBM does not receive the defective CRU within 30 days of your receipt of the replacement.

CRUs may be provided as part of the machine's standard maintenance service except that you may install a CRU yourself or request IBM installation, at no additional charge, under any of the on-site service levels specified above.

Non-IBM parts support

Under certain conditions, IBM repairs selected non-IBM parts at no additional charge for machines that are covered under warranty service upgrades or maintenance services.

IBM service provides hardware problem determination on non-IBM parts (for example, adapter cards, PCMCIA cards, disk drives, memory) installed within IBM machines covered under warranty service upgrades or maintenance services and provides the labor to replace the failing parts at no additional charge.

If IBM has a Technical Service Agreement with the manufacturer of the failing part, or if the failing part is an accommodations part (a part with an IBM FRU label), IBM may also source and replace the failing part at no additional charge. For all other non-IBM parts, customers are responsible for sourcing the parts. Installation labor is provided at no additional charge, if the machine is covered under a warranty service upgrade or a maintenance service.

Usage plan machine: No

IBM hourly service rate classification: One

When a type of service involves the exchange of a machine part, the replacement may not be new, but will be in good working order.

Field-installable features: Yes

Model conversions: No

Machine installation: Customer setup. Customers are responsible for installation according to the instructions IBM provides with the machine.

Graduated Program License Charges apply: No

Licensed machine code: This product contains, or is provided together with, code which is licensed to the user, not sold. That code is copyrighted and may be the property of IBM, its suppliers or other third parties. You are authorized to use the code to the extent set forth in the applicable license agreements provided with the product. You may also obtain a copy of applicable license agreements by contacting your IBM representative.

If the machine does not function as warranted and your problem can be resolved through your application of downloadable machine code, you are responsible for downloading and installing these designated machine code changes as IBM specifies. If you would prefer, you may request IBM to install downloadable machine code changes; however, you may be charged for that service.

Educational allowance

A reduced charge is available to qualified education customers. The educational allowance may not be added to any other discount or allowance.


 
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Prices

The prices provided in this announcement are suggested retail prices for the U.S. only and are provided for your information only. Dealer prices may vary, and prices may also vary by country. Prices are subject to change without notice. For additional information and current prices, contact your local IBM representative.

Product charges

                                                      Field   Plant
                       Machine       Feature Purchase install install
Description            type    Model number  price    only    only
 
TS3100 Tape Library    3573    L2U           $4,000
LC-SC Fibre Cable                    5096        78   N       N
 Interposer
2.5 m VHDCI/HD68 SCSI                5602       116   N       N
 Cable
4.5 m VHDCI/HD68 SCSI                5604       138   N       N
 Cable
10 m VHDCI/HD68 SCSI                 5610       176   N       N
 Cable
5 m LC/LC Fibre                      6005       155   N       N
 Channel Cable
13 m LC/LC Fibre                     6013       184   N       N
 Channel Cable
25 m LC/LC Fibre                     6025       240   N       N
 Channel Cable
Rack Mount Kit                       7002       399   N       N
Ultrium Cleaning                     8002       103   N       Y
 Cartridge L1 UCC
Ultrium 3 LVD SCSI                   8043     5,800   N       N
 Drive
Ultrium 3 4Gb Fibre                  8044     8,975   N       N
 Drive
Right Side Magazine                  8106       325   N       N
Ultrium 3 Data Cart                  8305       470   N       Y
 5-Pack
Attached to HP-UX                    9210        NC   N       Y
 System
Attached to Sun                      9211        NC   N       Y
 Solaris
Attached to Windows                  9212        NC   N       Y
 System
Attached to Linux                    9215        NC   N       Y
 System
Attach to i5/OS or                   9400        NC   N       Y
 OS/400 System
Attach to IBM AIX                    9600        NC   N       Y
 System
2.8 m Power Cord 125V                9800        NC   N       Y
 U.S./Canada
2.8 m Power Cord 250V                9820        NC   N       Y
 Fran/Germany
2.8 m Power Cord 250V                9821        NC   N       Y
 Denmark
2.8 m Power Cord 250V                9825        NC   N       Y
 UK/China
2.8 m Power Cord 250V                9827        NC   N       Y
 Israel
2.8 m Power Cord 250V                9828        NC   N       Y
 Switzerland
2.8 m Power Cord 250V                9829        NC   N       Y
 S. Africa
2.8 m Power Cord 250V                9830        NC   N       Y
 Italy
2.8 m Power Cord 250V                9831        NC   N       Y
 Australia
2.8 m Power Cord 250V                9833        NC   N       Y
 U.S./Canada
2.8 m Power Cord 250V                9834        NC   N       Y
 Uruguay
2.8 m Power Cord 125V                9835        NC   N       Y
 Taiwan
2.8 m Power Cord 250V                9840        NC   N       Y
 China (PRC)
2.8 m Power Cord 250V                9841        NC   N       Y
 Taiwan
2.8 m Power Cord 125V                9842        NC   N       Y
 Japan
2.8 m Power Cord 250V                9843        NC   N       Y
 Japan
2.8 m Power Cord 250V                9844        NC   N       Y
 Korea
2.8 m Power Cord 250V                9845        NC   N       Y
 India
2.8 m Power Cord 125V                9846        NC   N       Y
 Brazil
2.8 m Power Cord 250V                9847        NC   N       Y
 Brazil
Rack to PDU Line Cord                9848        NC   N       Y
Power Cord, 1.8 m,                   9986        NC   N       Y
 Chicago

There are no field MES removals for the TS3100 Tape Library.

NC = No charge

Note: The power cord features are used in the country listed and other countries. Refer to the specific listings below for specific country availability or contact your IBM representative.

Alternative and Maintenance Service

Alternative service

Warranty service upgrade

                                        IE8 IBM         IOE IBM
                      Machine           on-site repair  on-site repair
Description           type      Model   (IO8, 9 x 5)    (IOE, 24 x 7)
 
TS3100 Tape Library   3573      L2U     $800            $1,120

Maintenance Service

                                          Next day      Same day
                    Machine               on-site repairon-site repair
Description         type    Model         (IO8, 9 x 5)  (IOE, 24 x 7)
 
TS3100 Tape Library 3573    L2U           $934           $1,307

For ServiceElect (ESA) Maintenance Service Charges, contact IBM Global Services at 888-IBM-4343 (426-4343).
 
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Order now

To order, contact the Americas Call Centers, your local IBM representative, or your IBM Business Partner.

To identify your local IBM representative or IBM Business Partner, call 800-IBM-4YOU (426-4968).

 Phone:     800-IBM-CALL (426-2255)
 Fax:       800-2IBM-FAX (242-6329)
 Internet:  callserv@ca.ibm.com
 Mail:      IBM Americas Call Centers
            Dept. Teleweb Customer Support, 9th floor
            105 Moatfield Drive
            North York, Ontario
            Canada M3B 3R1
 
 Reference: YE001

The Americas Call Centers, our national direct marketing organization, can add your name to the mailing list for catalogs of IBM products.

Note: Shipments will begin after the planned availability date.

Trademarks

 
System Storage, IBMLink, System p, System i, System z, iSeries, System z9, FICON, SP, i5/OS, and AIX 5L are trademarks of International Business Machines Corporation in the United States or other countries or both.
 
xSeries, AS/400, pSeries, RS/6000, BladeCenter, AIX, Netfinity, zSeries, OS/400, Tivoli, and TotalStorage are registered trademarks of International Business Machines Corporation in the United States or other countries or both.
 
Intel is a registered trademark of Intel Corporation.
 
Windows and Microsoft are trademarks of Microsoft Corporation.
 
UNIX is a registered trademark of the Open Company in the United States and other countries.
 
Linux is a trademark of Linus Torvalds in the United States, other countries or both.
 
Other company, product, and service names may be trademarks or service marks of others.

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