IBM United States
Withdrawal Announcement 902-204
September 24, 2002

Software Withdrawal: IBM DirectTalk for Windows, V3.0 and Selected Voice Features — Replacements Available

 ENUS902-204.PDF (10KB)


Overview

Effective December 31, 2002, IBM will withdraw from marketing the programs licensed under the IBM International Program License Agreement (IPLA) which are listed in the Program Withdrawals section.

On or after the effective date of withdrawal, you can no longer order these products directly from IBM or an IBM Authorized Distributor.

Replacement Product Information

These programs are replaced by:

  • WebSphere® Voice Response for Windows NT® and Windows® 2000, V3.1 with DirectTalk® Technology (program number 5724-C35)
  • WebSphere Voice Server for AIX® and Windows 2000, V3.1, which provides voice recognition and text-to-speech.

Refer to Software Announcement 202-064 , dated March 26, 2002, and Software Announcement 202-224 , dated September 24, 2002.

Program Withdrawals

                                                        Program
Program Name                                            Number
 
IBM DirectTalk for Windows, V3                          5639-F59
 
IBM DirectTalk Speech Recognition                       5639-L85
 for Windows
 
IBM DirectTalk Text to Speech                           5639-M70
 for Windows
 
WebSphere Voice Server for                              5648-E20
 DirectTalk, V1.5
 
DirectTalk Beans                                        5648-A79
 
Selected Corepoint Maintenance                          5648-C64
 and Support features

Note that 5648-E20 and 5648-A79 are available as free Web downloads only

Associated Maintenance and Support Features of 5648-C64 for DirectTalk for Windows, V3 will also be withdrawn effective December 31, 2002.

                                           Standard     Extended
                                           Support      Support
                                           Annual       Annual
                                           Charge       Charge
                              Program      Feature      Feature
Program Name                  Number       Number       Number
 
Per Server                    5639-F59     1185         1186
1-9 Lines                                  1113         1114
10-49 Lines                                1115         1116
UA 50-99 Lines                             1117         1118
UA 100-249 Lines                           1119         1120
UA ABOVE 250 Lines                         1121         1122
UA 250 Line Use Pack                       1123         1124
TTS Support                                1131         1132
VR Support                                 1133         1134
Communications                             1127         1128
 Feature
TDD Feature                                1129         1130
ADSI Feature                               1125         1126

Associated Maintenance and Support Features of 5648-C64 for DirectTalk Speech Recognition for Windows are also withdrawn effective December 31, 2002.

 
                                           Standard     Extended
                                           Support      Support
                                           Annual       Annual
                                           Charge       Charge
                              Program      Feature      Feature
Program Name                  Number       Number       Number
 
Entry-level                   5639-L85
 Vocabulary
Per Server Install                         1945         1946
1-9 Channels                               1947         1948
10-49 Channels                             1949         1950
50-99 Channels                             1951         1952
100-249 Channels                           1953         1954
250+ Channels                              1955         1956
250 Channels Pack                          1957         1958
 
 
                                           Standard     Extended
                                           Support      Support
                                           Annual       Annual
                                           Charge       Charge
                              Program      Feature      Feature
Program Name                  Number       Number       Number
 
 
Large Vocabulary              5639-L85
Per Server Install                         1959         1960
1-9 Channels                               1961         1962
10-49 Channels                             1963         1964
50-99 Channels                             1965         1966
100-249 Channels                           1967         1968
250+ Channels                              1969         1970
250 Channels Pack                          1971         1972

Associated Maintenance and Support Features of 5648-C64 for DirectTalk Text to Speech for Windows are also withdrawn effective December 31, 2002.

                                              Number 5648-C64
                                           Standard     Extended
                                           Support      Support
                              Support      Annual       Annual
                              for          Charge       Charge
Support for                   Program      Feature      Feature
Program Name                  Number       Number       Number
 
DirectTalk TTS
 for Windows
Per Server Inst               5639-M70     1989         1990
1-9 Channels                  5639-M70     1977         1978
10-49 Channels                5639-M70     1979         1980
50-99 Channels                5639-M70     1987         1988
100-249 Channels              5639-M70     1981         1982
250+ Channels                 5639-M70     1983         1984
250 Channels Pk               5639-M70     1985         1986

Reference Information

Refer to:

  • Software Announcement 201-311 , dated October 30, 2001
  • Software Announcement 202-224 , dated September 24, 2002
  • Software Announcement 202-064 , dated March 26, 2002

Technical Support: The question submission function under IBMLink™ Ask Questions — Support for these programs will be withdrawn by March 28, 2003. The IBMLink ServiceLink library of answered questions and other technical information for this program remains available.

Program Services remain available until November 30, 2003.

Refer to the SLA Web site for information on Program Services End Date:

Trademarks

 
IBMLink is a trademark of International Business Machines Corporation in the United States or other countries or both.
 
WebSphere, DirectTalk, and AIX are registered trademarks of International Business Machines Corporation in the United States or other countries or both.
 
Windows and Windows NT are registered trademarks of Microsoft Corporation.
 
Other company, product, and service names may be trademarks or service marks of others.