IBM Net.Commerce Version 3 Provides Your Business with a Flexible, Scalable, Global-ready e-Commerce Solution

Software Announcement
October 28, 1997
Announcement Letter Number: 297-454


Table of Contents:



At a Glance

Net.Commerce for Windows NT, AIX and Sun Solaris, Version 3, a complete solution to create an e-commerce presence on the Internet, features:

  • Powerful tools and sample stores to quickly build a virtual store or mall

  • Business-to-consumer and business-to-business capability

  • Flexibility to integrate with back-end systems
-----------------------------------------
For ordering, contact:
  Your IBM representative, an IBM
  Business Partner, or IBM North America
  Sales Centers at
    800-IBM-CALL  Reference: RE010



Overview

IBM Net.Commerce for Windows NT (TM), AIX (R) and Sun Solaris, Version 3 is a packaged set of integrated software components. It enables you to develop flexible solutions for establishing effective electronic sales channels that address the growing e-commerce market.

The Net.Commerce package consists of six components.

  • Net.Commerce Server manages the interface to the buyers, enabling them to browse, save, query, and order items in the interactive catalog.
  • Net.Commerce Administrator provides a powerful authoring and administration environment, allowing store personnel to design the buying process and create an interactive product catalog. It includes the Site Manager, Store Manager, and Template Designer.
  • DB2 (R) Universal Database, Version 5
  • Domino (TM) Go Webserver, Version 4.6
  • Net.Data (TM), Version 1
  • CommercePOINT (TM) eTill, Version 1
Net.Commerce, Version 3 is available in a Net.Commerce START and a Net.Commerce PRO system.
  • Net.Commerce START is for medium-sized or larger companies that want to quickly set up an e-commerce site for a low entry price. This version includes all Version 2 business-to-business and business-to-consumer functionality as well as a store creation wizard and three starter stores.

  • Net.Commerce PRO is for more advanced customers looking to build a second-generation Web site that requires additional functionality. It has all the capability of the Net.Commerce START system and includes Advanced Catalog Tools to create intelligent catalogs, tools for back-end integration to SAP, EDI, and to MQ (TM) Series, CICS (R) and IMS (TM).
CommercePOINT eTill with Secure Electronic Transaction (SET) support is included, when it is generally available, with both the START and PRO system. A beta version of eTill will be available at initial availability of Net.Commerce Version 3. Refer to the Net.Commerce site at:
    %+%Start_URL%+%
    http://www.ibm.com/net.commerce
for details to obtain the beta or generally available eTill code.

SmoothStart (TM) Services provide on-site implementation and training startup services that accelerate productive use of Net.Commerce. They are available for the Windows NT and AIX versions of Net.Commerce.



Intended Customers

Net.Commerce helps companies who want to expand their geographic reach, sell to new market segments, reduce costs, and implement targeted marketing programs. These include:

  • Business-to-consumer and business-to-business companies who want to sell their products or services on the Internet, including retailers, wholesalers, manufacturers, Internet Service Providers, and Telcos.
  • Companies printing and mailing catalogs to thousands of homes or businesses, typically with a fulfillment system already in place.
  • START for customers who want to get up quickly and PRO for customers who need advanced function and integration into back-end systems.



Key Prerequisites

  • An Intel (R)-based workstation capable of running Windows NT, Version 4.0 or an RS/6000 (TM) workstation capable of running AIX, Version 4.1, Version 4.2, or a Sun SPARCstation capable of running Sun Solaris, Version 2.5.
  • Customers or Business Partners implementing Net.Commerce solutions should have skills in the operating system used, TCP/IP protocols, WWW site administration, and HTML.
  • Programming skills are necessary for customization work.



Planned Availability Dates

  • Net.Commerce for Windows NT, Version 3: December 12, 1997

  • Net.Commerce for AIX, Version 3: January 23, 1998

  • Net.Commerce for Sun Solaris, Version 3: March 27, 1998

------------------------------

This announcement is provided for your information only. For additional information, contact your IBM representative, call 800-IBM-4YOU, or visit the IBM home page at: %+%Start_URL%+% http://www.ibm.com



DESCRIPTION

Net.Commerce Version 3 is a merchant solution that provides a framework to conduct business in a secure and scalable manner on the Internet. It supports business-to-consumer and business-to-business environments.

It is an integrated solution that includes the Domino Go Webserver, merchant server, components to customize the site, and the relational database DB2. It provides a complete e-commerce solution from catalog and storefront creation to payment processing and integration into back-end systems (for example, order fulfillment, tax, shipping).

Key strengths of the Net.Commerce system include its:

  • Scalability -- from single to multiple Windows NT, AIX, and Sun Solaris systems

  • Flexibility -- can be used to extend an existing online catalog site or to create a store or an entire mall

  • Dynamic capabilities -- information is dynamically pulled from the database and populated into Web pages

    Net.Commerce is designed to provide flexibility so that the site look, feel, and flow can be customized to meet individual preferences. Unlike other merchant servers, users are not limited to a standardized storefront template. The creation of a unique and compelling shopping experience will drive traffic.

    Net.Commerce includes a Template Designer to let you design your own Web pages. Its graphic look, drag and drop capabilities, and quick testing function help you create and test your pages. It can be used to create a home page for a store or mall, prototype category pages, product pages, and unique pages for members of shopper groups. In Net.Commerce, dynamic pages are cached for improved performance. In addition, all updates to the template design and catalog content can be tested on the staging server before going live. Application Program Interfaces (APIs) are also provided with Net.Commerce to customize functions related to payment, shipping and handling costs, inventory check, and the calculation of taxes.

    Net.Commerce is open in terms of the databases and the web servers that it supports. ODBC support for Oracle and DB2 is available, in addition to native support for DB2. Support is provided for both the Domino Go Webserver and the Netscape Enterprise Server.

    With Net.Commerce Version 3, IBM has added further capability through its two offerings of Net.Commerce START and Net.Commerce PRO. The basic Net.Commerce START offering is targeted to medium-sized or larger companies who want to set up an e-commerce site quickly at a reasonable cost. The advanced PRO offering is designed for second-generation customers who want greater flexibility, additional function, and the ability to integrate with their legacy systems. The PRO offering includes all the functions of START, plus advanced features and functions.



Net.Commerce START

This end-to-end e-commerce offering lets you get started quickly by decreasing the amount of custom coding needed as well as set-up time. It comes with full Version 2 functionality, three Starter Stores, a Store Creation Smart Guide, eTill for SET support, and support for the Domino Go Webserver. The Net.Commerce server has also been redesigned to further improve security, scalability and extensibility. The maximum number of Merchant Web Sites for Net.Commerce START is limited to 50 Additional Merchant Web Sites for a total of 51 Merchant Web Sites on any one hardware server.

  • Starter Stores

    Three pre-built starter stores (sample stores) are included. They have end-to-end shopping flows with predefined catalog templates, registration, shopping cart/order form, check-out, and payment components.

    The three starter stores provide business-to-business and business-to-consumer functionality. They consist of General Retail, Personal Delivery, and Office Supplies.

  • Store Creation Smart Guide

    A wizard (Smart Guide) will guide the user through the creation of a store. It is browser accessible and walks the user through every aspect of store creation. It covers pages, templates, graphical elements, catalog navigation, store flow, pricing, shipping, taxing and payment. Panels within the wizard include a home page, store information, store type, store administration, store layout and style, buyer groups, discount information, and shipping and handling. After going through the smart guide, the appropriate templates, macros, API's, assets are created or assigned, and sample data is used to demonstrate the newly generated store.

  • CommercePOINT eTill

    CommercePOINT eTill enables sellers to process payments easily and securely from their consumers. It manages the payment process, from communicating with the buyer to drafts with financial institutions. Records of transactions are automatically maintained to facilitate later reconciliation and reporting.

    A beta version of CommercePOINT eTill for Net.Commerce Version 3 will be available at planned availability. It will support SET 1.0 specifications. This includes Configuration Tools that let the seller configure Net.Commerce to communicate with one or more acquiring gateways, configure authorization and capture, and configure auto or manual capture of payment. This also includes Administration Tools that allows the seller to do activities including query orders to view payment status, process payment once the order is shipped, and process reversals.

  • Lotus (R) Domino Integration

    Support for messaging and collaboration through Lotus Domino integration is included. This provides a generic e-mail function to allow Lotus Notes (R) e-mail from a Net.Commerce environment, such as an order confirmation to the buyer, as well as providing discussion group and bulletin board capability.



Net.Commerce PRO

Net.Commerce PRO contains all the features and functions of the Net.Commerce START system plus advanced catalog tools and back-end integration. The maximum number of Merchant Web Sites for Net.Commerce PRO is limited to 100 Additional Merchant Web sites for a total of 101 Merchant Web Sites on any one hardware server.

  • Advanced Catalog Tools

    Advanced Catalog Tools can be used to create intelligent catalogs. Now sellers and catalog providers can cater to the various shopping styles and buying behaviors of their customers through their smart electronic catalogs. These intelligent catalogs can provide quick and easy search methods and also acknowledge that a buyer may need extra guidance in making a product selection. A virtual sales assistant can reside in the catalog to help shoppers through the product selection process. Buyers can browse a smart catalog and become more knowledgeable of the product before making their purchase decision or simply find the right product quickly.

    The foundation for building an intelligent catalog is provided by the Advanced Catalog Tools. This foundation combines knowledge engineering and a parametized search method. Knowledge engineering allows the catalog provider to imbed knowledge of their best sales and marketing personnel into the catalog. The parametric search feature provides quick access to products meeting the criteria specified by the parameters. This foundation includes a comparison function which allows for comparing a desired set of products and their features. At any level within the intelligent search process, a side-by-side product feature comparison can occur.

    The Advanced Catalog Tools provide for the creation and integration of shopping metaphors, the intelligent search methods. These shopping metaphors provide for exploration of product features, assistance from a virtual salesperson, and comparison of product information.

    The product exploration mode of shopping is a parametric search. Buyers select the features or specifications to identify the desired products. The features may be equal to a specific value or be within a given range. Exploration occurs as the buyer is allowed to select and "deselect" specifications throughout the process. This parametric search quickly narrows the search from thousands of products to only a handful.

    The sales assistance metaphor provides a question and answer dialog to identify the best product. This dialog can be tailored to help in gift selection and can service the buyer who knows very little about the product area. A buyer may want to use this virtual sales assistant to cover all areas prior to making a purchase decision.

    The product comparison function complements the parametric search and sales assistant. At any point within the intelligent catalog, the buyer can decide to compare the products meeting criteria specified from the search process.

    The Advanced Catalog Tools customize each mode of shopping. For product exploration, the tool is used to select the attributes for the search criteria. This tool lets attributes vary by category, allowing for additional features to be searched at sub-category levels. The sales assistance tool is used to easily create a question and answer hierarchy. Each answer refines the search and its association to selected product specifications.

    The product comparison tool is used to define the features displayed for the comparison function. This is where additional features, not necessarily required for the search criteria, can be included for a detailed comparison of product specificiations.

    All of the tools are easy to use, and do not require any programming or HTML knowledge. The format and look-and-feel for all of the intelligent search methods can be customized and tailored to fit the design criteria of the catalog. The shopping metaphors can also be tailored to specific shopper or buying groups.

  • Back-end Integration

    A group of tools are provided to facilitate the integration of Net.Commerce with legacy systems and middleware. These let you provide inventory, pricing, customer data, shipping, tax, or order information from your back-end system. Tools are provided in the following areas.

    CICS, MQ Series, and IMS -- Software tools, manuals, and samples are provided to assist in the integration of Net.Commerce with CICS, MQ Series, and IMS.

    EDI -- A Net.Commerce server site can link to Advantis' EDI services for message translation and delivery. Net.Commerce uses an existing Advantis interface to send the information required for an 850 message (purchase order) and receive the 997 message (Acknowledgement) from Advantis. The Acknowledgement is communicated back to the buyer through the Net.Commerce system.

    Support will also be provided for a plug-in interface that allows third party EDI translation software to interface and interact with Net.Commerce.

    SAP -- This tool supports the automated entry of Net.Commerce orders into the R/3 system, order confirmation back to Net.Commerce, price/tax/shipping calculations in the R/3 system, and order status query.



Services

  • SmoothStart Services

    SmoothStart Services for Net.Commerce are provided to help accelerate the productive creation and deployment of your online store. Upon completion of these services, you will have a storefront on the Internet, displaying up to one hundred of your products organized in up to five categories, enabling you to take orders and accept payments from anywhere in the world in your local currency. Included with either of these services is basic skills transfer for your staff that will enable them to make basic modifications to your online store and to retrieve orders. SmoothStart Services for Net.Commerce are available on both Windows NT and AIX platforms. For additional information, contact your IBM representative or call 888-426-4343. Planned availability for SmoothStart Services for North America and other geographies is when Net.Commerce Version 3 is available.

  • Software Support Provider -- Pilot Program

    IBM has established a pilot program to enable selected technical professionals, including Business Partners, to use IBM developed, tested, and proven services methodologies, including SmoothStart services, in the delivery of product specific services. Net.Commerce is now added to this program. After satisfying the qualification requirements, IBM will authorize their firms to perform their own services offerings, utilizing the IBM Services methodologies. Further, these authorized firms may be qualified to perform SmoothStart services for Net.Commerce under subcontract to IBM.

    The reference to the IBM Net.Commerce Software Support Provider pilot program pertains to the current U.S. implementation only. It is IBM's intention to announce the IBM Net.Commerce Software Support Provider pilot program to selected technical professionals, including Business Partners, worldwide. Note that implementation can vary by country.



Year 2000

This product is Year 2000 Ready. When used in accordance with its associated documentation, it is capable of correctly processing, providing, and/or receiving date data within and between the twentieth and twenty-first centuries, provided all other products (for example, software, hardware, and firmware) used with the product properly exchange accurate date data with it.



STATEMENT OF DIRECTION

IBM plans to make Net.Commerce compliant with Open Buying on the Internet (OBI) standards. OBI is intended to standardize the corporate procurement process for low-dollar, high-volume items such as office furniture, computer and industrial supplies, and electronic components. It also is intended to simplify interoperability between many suppliers and many buyers who are doing electronic commerce over the Internet. IBM is committed to the OBI standard and process and is an active and strategic participant in the OBI Consortium.

IBM plans to make available Net.Commerce Version 3 on the AS/400 (R).



EDUCATION SUPPORT



Presales

  • Web Site

    For additional information on Net.Commerce, visit our Web site at:

      %+%Start_URL%+% http://www.ibm.com/net.commerce
  • IBM Direct

    Customers can call 800-IBM-CALL (426-2255) to get general information on Net.Commerce.

  • Network Computing (NC) Organization

    Customers can visit Open System Centers for proof-of-concept and technical Net.Commerce demonstrations.

  • Customer Workshops

    Introductory Net.Commerce sessions can be organized for individuals or groups of customers. The functions, components and benefits of Net.Commerce are described. Typical configurations and security aspects are covered. The product can be demonstrated to show how a merchant would create and manage his virtual store.



Postsales

  • Education and Training

    A Net.Commerce Implementation course is planned. This course will provide the customer or business partner with the necessary skills to implement a fully functional Net.Commerce system.

    After completing this course, the attendee should be able to describe the functions and components of Net.Commerce as well as install and configure the Domino Go Webserver, DB2 Universal Database, and Net.Commerce. The attendee should also be able to use the Net.Commerce administration tools and create a mall with multiple stores and administrators.

    The course is intended for system integrators and administrators who need to install, configure and manage a Net.Commerce system.

  • Support Line

    For product support for Net.Commerce for Windows NT, customers should call 800-992-4777. For product support for Net.Commerce for AIX or Sun Solaris, customers should call 800-CALL-AIX (225-5249).

Call IBM Education and Training at 800-IBM-TEACH (426-8322) for education catalogs, schedules, and enrollments.



REFERENCE INFORMATION

Refer to Software Announcement %+%Start_Letter_Link%+%<297-105> 297-105, dated April 8, 1997.

Trademarks

      Net.Data, CommercePOINT, MQ, IMS, SmoothStart, and RS/6000 are
      trademarks of International Business Machines Corporation in
      the United States or other countries or both.
      AIX, DB2, CICS, and AS/400 are registered trademarks of
      International Business Machines Corporation in the United
      States or other countries or both.
      Intel is a registered trademark of Intel Corporation.
      Windows NT is a trademark of Microsoft Corporation.
      Domino is a trademark of Lotus Development Corporation.
      Lotus and Lotus Notes are registered trademarks of Lotus
      Development Corporation.
      Other company, product, and service names may be trademarks or
      service marks of others.



SUPPLEMENTAL INFORMATION



PUBLICATIONS

The following IBM publications, as appropriate, will be shipped with Net.Commerce, Version 3. They can also be ordered:

  • IBM Net.Commerce for Windows NT (TM) Installing and Getting Started Version 3.1 (GC09-2626)

  • IBM Net.Commerce for AIX (R) Installing and Getting Started Version 3.1 (GC09-2627)

  • IBM Net.Commerce for Solaris Installing and Getting Started Version 3.1 (GC09-2628)
The following brochures are not shipped with the product but can be ordered:
  • IBM Net.Commerce Overview (G310-0703) -- 6 pages

  • Internet Business Opportunities with IBM Net.Commerce (G310-0704) -- 37 pages. It discusses the realistic business opportunities on the Internet. It also presents scenarios illustrating the broad range of electronic strategies enabled by Net.Commerce and related IBM products and services.

  • IBM Net.Commerce Technologies (G310-0705) -- 28 pages. It describes, in detail, the Net.Commerce architecture, features and technologies.

  • IBM Net.Commerce Specification Sheet (G310-0706) -- 2 pages. This data sheet summarizes the highlights, features, platforms, and requirements of Net.Commerce.
Displayable Softcopy Publications: The Net.Commerce publications, as appropriate, are provided in PostScript and PDF format on the CD-ROM. In addition, the CD-ROM includes softcopy publications for DB2 (R) Universal Database and the Domino (TM) Go Webserver.

An extensive online information system is also integrated into the product. Merchants can find conceptual, how-to, and reference information to help create virtual stores and malls, and perform advanced customization. The information can be accessed in the following ways.

  • Visiting a URL on your own system, after you have installed the product

  • Viewing or printing PDF copies of the information

  • Printing PostScript copies of the information

  • Clicking on Help in the Net.Commerce Administrator
Open Enterprise: Net.Commerce uses the following Internet open standards
  • HyperText Markup Language (HTML)
  • HyperText Transfer Protocol (HTTP)
  • Secure Sockets Layer (SSL)
  • Common Gateway Interface (CGI)
  • Secure Electronic Transaction (SET)
Evaluation CDs: Net.Commerce Version 3, English only, evaluation CDs are planned to be available at general availability. These full function systems are available with a 60-day "time-bomb" and can be ordered from IBM using the following publication numbers. The part number is provided for reference only.
                                        Publication       Part
CD Description                          Number            Number

Net.Commerce V3 START for Windows NT GK2T-9875 04L0627 For AIX GK2T-9876 04L0628 For Sun Solaris GK2T-9877 04L0629 Net.Commerce V3 PRO for Windows NT GK2T-9879 04L0634 For AIX GK2T-9880 04L0635 For Sun Solaris GK2T-9881 04L0636

These CDs are for evaluation only. An order must be made through the normal ordering channels to obtain a production CD to replace the evaluation CD.



TECHNICAL INFORMATION



Specified Operating Environment

Hardware Requirements: Hardware requirements vary depending on the number of items in the store, the degree to which audio, video and graphics will be used and the expected number of hits by customers per time interval.

The recommended minimum processor for Windows NT START or PRO is any Intel (R) processor capable of running Windows NT, such as a Pentium (R)-based IBM workstation with 64 MB of RAM, 150 MB of free disk space for program files, and a CD-ROM drive.

The recommended minimum processor for AIX START or PRO is any RS/6000 (TM) processor capable of running AIX, such as an RS/6000 workstation with 96 MB of RAM, 250 MB of free disk space for program files, and a CD-ROM drive.

The recommended minimum processor for Sun Solaris START or PRO is any Sun SPARCstation capable of running Sun Solaris, with 96 MB of RAM, 250 MB of free disk space for program files, and a CD-ROM drive.

Software Requirements: Microsoft (R) Windows NT Server Version 4.0, AIX Version 4.1, Version 4.2, or Sun Solaris Version 2.5. In addition, the Net.Commerce Administrator requires the use of a standard Internet browser that supports Java (TM) 1.1, JavaScript, Cookies, and Frames such as Netscape Communicator Version 4 or MS Internet Explorer Version 3.

For Oracle ODBC support, Oracle 8.03 is required. The INTERSOLV ODBC 3.0 for Oracle driver is included with Net.Commerce Version 3.

Compatibility: A store created by the Net.Commerce system can be accessed through the Internet by any Cookie enabled browser. A browser that supports Secure Sockets Layer (SSL) is required for ordering or purchasing products or services.

Limitations: Not applicable

Performance Considerations: Response time in an Internet environment depends on a variety of network and telecommunication factors, such as line speeds, local network constraints, and available processing capacity on the Web server and application server.



Planning Information

Customer Responsibilities: You must consider the installation, design, implementation, and maintenance of the Net.Commerce system. It is recommended that IBM Global Services or Business Partners be used to assist in these activities, unless adequate in-house skills are available.

In order to implement a complete Net.Commerce system you or a Business Partner (TM) should have the following skills:

  • Basic systems and network administration skills for either Windows (R) NT, AIX or Sun Solaris

  • An understanding of TCP/IP protocols including HTTP and SSL

  • Experience with a World Wide Web browser such as Netscape Navigator 3.0

  • Experience in administering a World Wide Web server such as the Lotus (R) Domino Go Webserver

  • Experience in creating Web content using HTML and Java

  • Understanding of relational database concepts

  • Ability to perform basic SQL queries

  • Programming skills for advanced customization
Installability: An upgrade to Net.Commerce Version 3 START or PRO is available from Version 1 or Version 2. An upgrade to Net.Commerce Version 3 PRO is available from Net.Commerce Version 3 START.

Packaging: Net.Commerce for Windows NT, AIX, and Sun Solaris, Version 3 START and PRO includes the IBM DB2 Universal Database, IBM Net.Data (TM), Lotus Domino Go Webserver, and the INTERSOLV ODBC driver. Net.Commerce ships on CD-ROM only.

In addition, an IPLA booklet, License Information booklet, Proof of Entitlement, Read Me First, and an Installation and Operations Guide are included.



Security, Auditability, and Control

Net.Commerce uses the security and auditability features of the Windows NT, AIX, and Sun Solaris operating systems. The SSL protocol, an Internet open standard, is used to encrypt communications between the web browser and the web server. For Net.Commerce for Windows NT and AIX, Version 3, the international Secure Electronic Transaction (SET) protocol will be supported when it is available.

The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communication facilities.



ORDERING INFORMATION

The price of each Net.Commerce Version 3 START or PRO license is based on the number of Processors and the number of Merchant Web Sites in the system or node executing all or any part of the Net.Commerce application.

Program Package

                                             Feature      Part
Program Name                                 Number       Number

Order Type 5801-AAR; CD-ROM

Net.Commerce V3 START for First 2429 99H7229 Processor for Windows NT Net.Commerce V3 PRO for First 2430 99H7230 Processor for Windows NT Net.Commerce V3 START for First 2431 99H7233 Processor for AIX Net.Commerce V3 PRO for First 2432 99H7234 Processor for AIX Net.Commerce V3 START for First 2433 99H7237 Processor for Sun Solaris Net.Commerce V3 PRO for First 2434 99H7238 Processor for Sun Solaris

Additional Licenses, Additional Processors and Additional Merchant Web Sites: The Proof of Entitlement (PoE) is the authorization for Additional Licenses, Additional Processors and Additional Merchant Web Sites.

                                 Order     Feature          Part
Program Name                     Type       Number          Number

Net.Commerce V3 START 5802-AAR 5328 09L5875 Additional License for First Processor Additional Processor 5807-AAR 8504 09L5878 Additional Merchant 5807-AAR 8505 09L5881 Web Site Additional Merchant 5807-AAR 8506 09L5884 Web Sites 10 Additional Merchant 5807-AAR 8507 09L5885 Web Sites 50 Additional Merchant 5807-AAR 8508 09L5886 Web Sites Net.Commerce V3 PRO 5802-AAR 5329 09L5887 Additional License for First Processor Additional Processor 5807-AAR 8509 09L5890 Additional Merchant 5807-AAR 8510 09L5893 Web Site 5 Additional Merchant 5807-AAR 8511 09L5896 Web Sites 10 Additional Merchant 5807-AAR 8512 09L5897 Web Sites 50 Additional Merchant 5807-AAR 8513 09L5898 Web Sites

Program Package Upgrade: The program upgrades to Net.Commerce Version 3 START or PRO will be available at the planned availability date. These upgrades will be available through IBM or IBM authorized remarketers. A PoE may be required for each upgrade.

                                             Feature      Part
Program Name                                 Number       Number

Order Type 5803-AAR; CD-ROM

Net.Commerce V3 START 0849 99H7231 Upgrade from V1 or V2 for First Processor for Windows NT AIX 0851 99H7235 Sun Solaris 0853 99H7239 Net.Commerce V3 PRO 4515 09L5841 Upgrade from V1 or V2 for First Processor for Windows NT AIX 4517 09L5847 Sun Solaris 4519 09L5853 Net.Commerce V3 PROV3 4518 09L5848 Upgrade from V3 START for First Processor for AIX Sun Solaris 4520 09L5854 Windows NT 4516 09L5842

Program Package Upgrade of Additional Licenses, Additional Processors and Additional Merchant Web Sites

                                 Order     Feature          Part
Program Name                     Type       Number          Number

Net.Commerce V3 START 5808-AAR 0290 99H7243 Upgrade from V1 or V2 Additional Processor Net.Commerce V3 START 5808-AAR 0292 99H7245 Upgrade from V2 Additional Merchant Web Site Net.Commerce V3 PRO 5804-AAR 6294 09L5901 Upgrade from V3 START Additional License for First Processor Net.Commerce V3 PRO 5808-AAR 7052 09L5899 Upgrade from V1 or V2 Additional Processor From V2 Additional 5808-AAR 7053 09L5900 Merchant Web Site From V3 START 5808-AAR 7054 09L5903 Additional Processor Additional Merchant 5808-AAR 7055 09L5905 Web Site 5 Additional Merchant 5808-AAR 7056 09L5907 Web Sites 10 Additional Merchant 5808-AAR 7057 09L5908 Web Sites 50 Additional Merchant 5808-AAR 7058 09L5909 Web Sites

Software Advantage

                                             Order          Part
Program Name                                 Type           Number

Net.Commerce START Additional 5802-AAR 09L5876 License for First Processor -- Software Advantage Net.Commerce V3 START 5807-AAR 09L5879 Additional Processor -- Software Advantage Net.Commerce V3 START 5807-AAR 09L5882 Additional Merchant Web Site -- Software Advantage Net.Commerce V3 PRO 5802-AAR 09L5888 Additional License for First Processor -- Software Advantage Order Part Program Name Type Number

Net.Commerce V3 PRO Additional 5807-AAR 09L5891 Processor -- Software Advantage Net.Commerce V3 PRO Additional 5807-AAR 09L5894 Merchant Web Site -- Software Advantage

Software Advantage Upgrades

Net.Commerce V3 PRO Upgrade 5804-AAR 09L5902 from V3 START Additional License for First Processor -- Software Advantage Additional Processor -- 5808-AAR 09L5904 Software Advantage Additional Merchant Web Site 5808-AAR 09L5906 Site -- Software Advantage

Software Advantage Media Packs and Documentation Packs

Net.Commerce V3 START Media Pack 09L5839 for Windows NT Documentation Pack for Windows NT 09L5840 Media Pack for AIX 09L5845 Documentation Pack for AIX 09L5846 Media Pack for Sun Solaris 09L5851 Documentation Pack for Sun 09L5852 Solaris Net.Commerce V3 PRO Media Pack 09L5843 for Windows NT Documentation Pack for Windows NT 09L5844 Media Pack for AIX 09L5849 Documentation Pack for AIX 09L5850 Media Pack for Sun Solaris 09L5855 Documentation Pack for Sun 09L5856 Solaris

Upgrade Protection

Net.Commerce START Additional 5809-AAR 09L5877 License for First Processor -- Upgrade Protection Additional Processor -- 5809-AAR 09L5880 Upgrade Protection Additional Merchant Web 5809-AAR 09L5883 Site -- Upgrade Protection Net.Commerce PRO Additional 5809-AAR 09L5889 License for First Processor -- Upgrade Protection Additional Processor -- 5809-AAR 09L5892 Upgrade Protection Additional Merchant Web 5809-AAR 09L5895 Site -- Upgrade Protection



TERMS AND CONDITIONS

Licensing: IBM International Program License Agreement. PoEs are required for all authorized use.

Limited Warranty: Yes

Program Services: Program services will be available until March 31, 2000.

Guarantee: 30-day, money-back guarantee for program packages

Copy and Use on Home/Portable Computer: No

Usage Restriction: Yes

The maximum number of Merchant Web Sites for Net.Commerce START is limited to 50 Additional Merchant Web Sites for a total of 51 Merchant Web Sites on any one hardware system or node. The maximum number of Merchant Web Sites for Net.Commerce PRO is limited to 100 Additional Merchant Web Sites for a total of 101 Merchant Web Sites on any one hardware system or node.

This program also contains the DB2 Universal Database and the Domino Go Webserver. You can only use these components in association with your licensed use of the program.

Support Line

  • Personal Systems
  • AIX
Complimentary Introductory Support: Not available for OS/2 (R) platform
  • Length of time: 60 days

  • Must be part of solution with: RS/6000 brand system acquired from IBM

  • Applies to: First installation in customer enterprise
Upgrades: Customers can acquire upgrades up to the currently authorized level of use of the qualifying programs.

Volume Orders: Yes; contact your IBM representative

Software Advantage Applies: Yes

Upgrade Protection Applies: Yes

Entitled Upgrade for Current Upgrade Protection Licensees: No

Variable Charges Apply: No



CHARGES

The charges provided in this announcement are suggested retail prices for the U.S. only and are provided for your information only. Dealer prices may vary, and prices may also vary by country. Prices are subject to change without notice. For additional information and current prices, contact your local IBM representative.

                                             Program
Program Name                                 Number         OTC(1)

Net.Commerce V3 START for Windows NT

Program Package for First Processor 99H7229 $ 4,999 Additional License for First Processor 09L5875 4,849 Software Advantage 09L5876 4,849 Upgrade Protection 09L5877 2,425 Additional Processor 09L5878 1,999 Software Advantage 09L5879 1,999 Upgrade Protection 09L5880 1,000 Additional Merchant Web Site 09L5881 799 Software Advantage 09L5882 799 Upgrade Protection 09L5883 400 5 Additional Merchant Web Sites 09L5884 3,599 10 Additional Merchant Web Sites 09L5885 6,399 50 Additional Merchant Web Sites 09L5886 27,949 Media Pack -- Software Advantage 09L5839 5 Documentation Pack -- 09L5840 20 Software Advantage Upgrade from V1 or V2 for 99H7231 2,499 First Processor Upgrade from V1 or V2 Additional 99H7243 N/C Processor Upgrade from V2 Additional 99H7245 N/C Merchant Web Site Program Program Name Number OTC

Net.Commerce V3 PRO for Windows NT

Program Package for First Processor 99H7230 $19,999 Additional License for First Processor 09L5887 19,749 Software Advantage 09L5888 19,749 Upgrade Protection 09L5889 9,875 Additional Processor 09L5890 7,999 Software Advantage 09L5891 7,999 Upgrade Protection 09L5892 4,000 Additional Merchant Web Site 09L5893 1,199 Software Advantage 09L5894 1,199 Upgrade Protection 09L5895 600 5 Additional Merchant Web Sites 09L5896 5,399 10 Additional Merchant Web Sites 09L5897 9,599 50 Additional Merchant Web Sites 09L5898 41,949 Media Pack -- Software Advantage 09L5843 5 Documentation Pack -- 09L5844 20 Software Advantage Upgrade from V1 or V2 for 09L5841 14,999 First Processor Upgrade from V1 or V2 Additional 09L5899 3,499 Processor Upgrade from V2 Additional Merchant 09L5900 N/C Web Site Upgrade from V3 START for 09L5842 14,999 First Processor Additional License for 09L5901 14,749 First Processor Software Advantage 09L5902 14,749 Additional Processor 09L5903 5,999 Software Advantage 09L5904 5,999 Additional Merchant Web Site 09L5905 399 Software Advantage 09L5906 399 5 Additional Merchant Web Sites 09L5907 1,799 10 Additional Merchant Web Sites 09L5908 3,199 50 Additional Merchant Web Sites 09L5909 13,999

Net.Commerce V3 START for AIX

Program Package for First Processor 99H7233 4,999 Additional License for First Processor 09L5875 4,849 Software Advantage 09L5876 4,849 Upgrade Protection 09L5877 2,425 Additional Processor 09L5878 1,999 Software Advantage 09L5879 1,999 Upgrade Protection 09L5880 1,000 Additional Merchant Web Site 09L5881 799 Software Advantage 09L5882 799 Upgrade Protection 09L5883 400 5 Additional Merchant Web Sites 09L5884 3,599 10 Additional Merchant Web Sites 09L5885 6,399 50 Additional Merchant Web Sites 09L5886 27,949 Media Pack -- Software Advantage 09L5845 5 Documentation Pack -- 09L5846 20 Software Advantage Upgrade from V1 or V2 for 99H7235 2,499 First Processor Upgrade from V1 or V2 Additional 99H7243 N/C Processor Upgrade from V2 Additional 99H7245 N/C Merchant Web Site

Net.Commerce V3 PRO for AIX

Program Package for First Processor 99H7234 19,999 Additional License for First Processor 09L5887 19,749 Software Advantage 09L5888 19,749 Upgrade Protection 09L5889 9,875 Program Program Name Number OTC

Additional Processor 09L5890 $ 7,999 Software Advantage 09L5891 7,999 Upgrade Protection 09L5892 4,000 Additional Merchant Web Site 09L5893 1,199 Software Advantage 09L5894 1,199 Upgrade Protection 09L5895 600 5 Additional Merchant Web Sites 09L5896 5,399 10 Additional Merchant Web Sites 09L5897 9,599 50 Additional Merchant Web Sites 09L5898 41,949 Media Pack -- Software Advantage 09L5849 5 Documentation Pack -- 09L5850 20 Software Advantage Upgrade from V1 or V2 for 09L5841 14,999 First Processor Upgrade from V1 or V2 Additional 09L5899 3,499 Processor Upgrade from V2 Additional Merchant 09L5900 N/C Web Site Upgrade from V3 START for 09L5848 14,999 First Processor Additional License for 09L5901 14,749 First Processor Software Advantage 09L5902 14,749 Additional Processor 09L5903 5,999 Software Advantage 09L5904 5,999 Additional Merchant Web Site 09L5905 399 Software Advantage 09L5906 399 5 Additional Merchant Web Sites 09L5907 1,799 10 Additional Merchant Web Sites 09L5908 3,199 50 Additional Merchant Web Sites 09L5909 13,999

Net.Commerce V3 START for Sun Solaris

Program Package for First Processor 99H7237 4,999 Additional License for First Processor 09L5875 4,849 Software Advantage 09L5876 4,849 Upgrade Protection 09L5877 2,425 Additional Processor 09L5878 1,999 Software Advantage 09L5879 1,999 Upgrade Protection 09L5880 1,000 Additional Merchant Web Site 09L5881 799 Software Advantage 09L5882 799 Upgrade Protection 09L5883 400 5 Additional Merchant Web Sites 09L5884 3,599 10 Additional Merchant Web Sites 09L5885 6,399 50 Additional Merchant Web Sites 09L5886 27,949 Media Pack -- Software Advantage 09L5851 5 Documentation Pack -- 09L5852 20 Software Advantage Upgrade from V1 or V2 for 99H7239 2,499 First Processor Upgrade from V1 or V2 Additional 99H7243 N/C Processor Upgrade from V2 Additional 99H7245 N/C Merchant Web Site

Net.Commerce V3 PRO for Sun Solaris

Program Package for First Processor 99H7238 19,999 Additional License for First Processor 09L5887 19,749 Software Advantage 09L5888 19,749 Upgrade Protection 09L5889 9,875 Additional Processor 09L5890 7,999 Software Advantage 09L5891 7,999 Upgrade Protection 09L5892 4,000 Additional Merchant Web Site 09L5893 1,199 Software Advantage 09L5894 1,199 Upgrade Protection 09L5895 600 Program Program Name Number OTC

5 Additional Merchant Web Sites 09L5896 $ 5,399 10 Additional Merchant Web Sites 09L5897 9,599 50 Additional Merchant Web Sites 09L5898 41,949 Media Pack -- Software Advantage 09L5855 5 Documentation Pack -- 09L5856 20 Software Advantage Upgrade from V1 or V2 for 09L5843 14,999 First Processor Upgrade from V1 or V2 Additional 09L5899 3,499 Processor Upgrade from V2 Additional Merchant 09L5900 N/C Web Site Upgrade from V3 START for 09L5854 14,999 First Processor Additional License for 09L5901 14,749 First Processor Software Advantage 09L5902 14,749 Additional Processor 09L5903 5,999 Software Advantage 09L5904 5,999 Additional Merchant Web Site 09L5905 399 Software Advantage 09L5906 399 5 Additional Merchant Web Sites 09L5907 1,799 10 Additional Merchant Web Sites 09L5908 3,199 50 Additional Merchant Web Sites 09L5909 13,999

(1)   One-Time Charge

The price of each Net.Commerce license is based on the number of Processors and the number of Merchant Web Sites in the system or node executing all or any part of the Net.Commerce application. A Merchant Web Site is defined as an independent merchant server, consisting of either single or multiple stores (for example, a mall), which has a unique database and host name (that is, a URL).

The maximum number of Merchant Web Sites for Net.Commerce START is limited to 50 Additional Merchant Web Sites for a total of 51 Merchant Web Sites on any one hardware system or node. The maximum number of Merchant Web Sites for Net.Commerce PRO is limited to 100 Additional Merchant Web Sites for a total of 101 Merchant Web Sites on any one hardware system or node.

Each system or node executing the Net.Commerce application requires the Net.Commerce for First Processor program package. In the case of a Symmetric Multiprocessor (SMP) system or node, the customer must acquire Additional Processor features that bring the total number of processor charges equal to the total number of processors executing all or any part of the Net.Commerce application.

Each Net.Commerce for First Processor program package entitles the licensee to one Merchant Web Site. Additional Merchant Web Site features must be acquired if more than one merchant Web site, each with an independent database and host name, is running on a single system or node. Within a Merchant Web Site, the customer is allowed to set up multiple stores (for example, a mall) at no additional charge.

The following examples illustrate the pricing methodology:

  • Additional Processor

    A 4-way SMP, whether a stand-alone system or a node in a larger system, would require the Net.Commerce for First Processor program package and three Additional Processor features.

  • Additional Merchant Web Site

    A single Net.Commerce system or node entitles the licensee to one Merchant Web Site. Each additional Merchant Web Site running on that system or node would require the acquisition of an Additional Merchant Web Site feature.

  • Combination

    A Net.Commerce system composed of two 4-way SMP nodes running four Merchant Web Sites, would require the acquisition of two Net.Commerce First Processor program packages, six Additional Processor features and two Additional Merchant Web Site features.

Support Line Charges: In the U.S. the Net.Commerce Version 3 for Windows NT support line is 800-992-4777 and the Net.Commerce Version 3 for AIX and Sun Solaris support line is 800-CALL-AIX (225-5249). The charges for this support are as follows:
                                                  Prime     Full
                                                  Shift     Shift(2)

Net.Commerce V3 for Windows NT $210 $283.50 Support Line Monthly Charge(3) Net.Commerce V3 for AIX Support 230 310.50 Line Monthly Charge(4) Net.Commerce V3 for Sun Solaris 230 310.50 Support Line Monthly Charge

The monthly support line offerings are designed for large enterprises and may require an additional charge for operating system support (NT, AIX, Sun Solaris). In addition to the monthly support offering, time based hourly support is available for the NT, AIX, and Sun Solaris platforms. Prepaid, per incident, priced options are available for the NT platform. Information about these offerings is available by calling the IBM Support Family of Services at 800-IBM-4YOU (426-4968).

(2)   Full Shift means 24 hours a day, 7 days a week, including
      statutory holidays.
(3)   Base Windows NT support is a prerequisite for Prime Shift
      support.  Full Shift Windows NT support is a prerequisite for
      Full Shift support.
(4)   Direct customer support is provided by the AIX Support Line.
      This fee service enhances the customer's productivity by
      providing voice and electronic access into the IBM support
      organization.  The AIX Support Line will help answer questions
      pertaining to usage, how to, and suspected software defects for
      eligible products.



CALL NOW TO ORDER

To order, contact the IBM North America Sales Centers, your local IBM representative, or your IBM Business Partner.

IBM North America Sales Centers, our national direct marketing organization, can add your name to the mailing list for catalogs of IBM products.

 Phone:     800-IBM-CALL
 Fax:       800-2IBM-FAX
 Internet:  ibm_direct@vnet.ibm.com
 Mail:      IBM North America Sales Centers
            Dept. RE010
            P.O. Box 16848
            Atlanta, GA  30321-0848
 Reference: RE010

To identify your local IBM Business Partner or IBM representative, call 800-IBM-4YOU (426-4968).

Note: Shipments will begin after the planned availability date.

Trademarks

      RS/6000, Business Partner, and Net.Data are trademarks of
      International Business Machines Corporation in the United
      States or other countries or both.
      AIX, DB2, and OS/2 are registered trademarks of International
      Business Machines Corporation in the United States or other
      countries or both.
      Intel and Pentium are registered trademarks of Intel
      Corporation.
      Windows NT is a trademark of Microsoft Corporation.
      Microsoft and Windows are registered trademarks of Microsoft
      Corporation.
      Java is a trademark of Sun Microsystems, Inc.
      Domino is a trademark of Lotus Development Corporation.
      Lotus is a registered trademark of Lotus Development
      Corporation.
      Other company, product, and service names may be trademarks or
      service marks of others.