IBM Sametime Unified Telephony 8.5.2 IFR 1 provides new flexibility with a native Apple iOS client and server virtualization

IBM United States Software Announcement 211-516
November 22, 2011


Table of contents
Overview Overview Publications Publications
Key prerequisites Key prerequisites Technical information Technical information
Planned availability date Planned availability date Ordering information Ordering information
Description Description Terms and conditions Terms and conditions
Statement of direction Statement of direction Prices Prices
Program number Program number Order now Order now


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Overview
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IBM® Sametime® Unified Telephony is a telephony middleware application designed to provide advanced unified communications capabilities without the need to consolidate telephony infrastructure on a single vendor. Users benefit from a single, unified phone number and intelligent call routing based on location, presence, time of day, and caller ID. Ease of use includes click-to-call, click-to-conference, rich call control, along with an intuitive softphone built into the Sametime experience.

IBM Sametime Unified Telephony 8.5.2 Interim Feature Release (IFR) 1 delivers additional deployment flexibility with:

  • A new Sametime client for Apple iOS devices that includes a dialer to initiate Sametime Unified Telephony calls
  • Support for virtualization of the IBM Sametime Unified Telephony servers

Sametime Unified Telephony Lite Client now supports IBM Sametime Standard and Sametime Advanced 8.5.2 IFR 1.



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Key prerequisites
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Refer to the Software requirements section for details.



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Planned availability date
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November 22, 2011: Electronic availability

December 15, 2011: Media availability



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Description
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IBM Sametime Unified Telephony 8.5.2 Interim Feature Release (IFR) 1 offers new capabilities designed to help strengthen your mobile and social collaboration environment, while broadening platform and delivery choice. With a new client for the Apple iPhone and iPad, you can:

  • Place a Sametime Unified Telephony call directly from the dialpad or by selecting a Sametime contact. Telephony presence is reflected to Sametime desktop users.
  • Launch a call directly from a contact's business card. The contact's business card may provide alternative numbers to tap and call.
  • Leverage Quickfind to locate a contact and initiate communication by name or phone number.
  • Receive incoming Sametime Unified Telephony calls.
  • Have your unified phone number appear as the caller ID when initiating calls with the mobile client.
  • Set the preferred device for incoming Sametime Unified Telephony calls.

Additional Sametime Unified Telephony enhancements:

  • Virtualization of IBM Sametime Unified Telephony for both the Telephony Application Server (TAS) and the Telephony Control Server (TCS®) is supported. This lets you take advantage of consolidated IT infrastructure and hosted environments, therefore, helping to reduce operating and administration costs, while increasing resource utilization.
  • New user interface enhancement enables the ability to leverage third-party software to identify a caller's name and replace their image in the User Interface with a photograph from other repositories.
  • New intelligent name and number recognition inside IBM Lotus Notes® makes it easier to call others with a single click.

Note that in order to access these new features of Sametime Unified Telephone 8.5.2 IFR 1, you will need to download the new IBM Sametime Standard (or Advanced) 8.5.2 IFR 1 eImage. There are no changes to the Sametime Unified Telephony server (TAS, TCS) images with this release.

Sametime Unified Telephony Lite Client now supports IBM Sametime Standard and Sametime Advanced 8.5.2 IFR 1.

Accessibility by people with disabilities

A US Section 508 Voluntary Product Accessibility Template (VPAT) can be requested via the IBM website

http://www.ibm.com/able/product_accessibility/index.html

Section 508 of the US Rehabilitation Act

IBM makes no representation about the Section 508 status of the third-party electronic and information technology product in this offering. Contact the vendor for specific, current information on the Section 508 status of this product.



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Statement of direction
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It is the intention of IBM to continue to offer high-performance, security-rich access, and robust tools that can help user enterprises manage their communications and collaboration needs, regardless of company size and industry focus.

All statements regarding IBM's plans, directions, and intent are subject to change or withdrawal without notice.



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Program number
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Program    VRM                          Program name
number
 
5724-U79   8.5.2                        IBM Sametime Unified
                                         Telephony
5725-E66   8.5.2                        IBM Sametime Unified
                                         Telephony Lite Client


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Publications
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No publications are shipped with these products.

The IBM Publications Center

http://www.ibm.com/shop/publications/order

The Publications Center is a worldwide central repository for IBM product publications and marketing material with a catalog of 70,000 items. Extensive search facilities are provided. Payment options for orders are via credit card (in the U.S.) or customer number for 20 countries. A large number of publications are available online in various file formats, and they can all be downloaded by all countries.



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Technical information
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Specified operating environment

Hardware requirements

None.

Software requirements

For a detailed description of hardware and software requirements, refer to the product info center at

https://www-304.ibm.com/support/docview.wss?rs=477&uid=swg27019598

The program's specifications and specified operating environment information may be found in documentation accompanying the program, if available, such as a readme file, or other information published by IBM, such as an announcement letter. Documentation and other program content may be supplied only in the English language.

Planning information

Software Subscription and Support (also referred to as Software Maintenance) is included with licenses purchased through Passport Advantage® and Passport Advantage Express®. Product upgrades and technical support are provided by the Software Subscription and Support (also referred to as Software Maintenance) offering as described in the Agreements. Product upgrades provide the latest versions and releases to entitled software, and technical support provides voice and electronic access to IBM support organizations, worldwide.

IBM includes one year of Software Subscription and Support (also referred to as Software Maintenance) with each program license acquired. The initial period of Software Subscription and Support (also referred to as Software Maintenance) can be extended by the purchase of a renewal option, if available.

Packaging

The License Information form numbers for IBM Sametime Unified Telephony are L-MCOS-8D3PTM, ,L-MCOS-89Q2SM, and L-MCOS-89Q2R5.

Security, auditability, and control

The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communication facilities.



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Ordering information
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This product is only available via Passport Advantage. It is not available as shrinkwrap.

Product information

Licensed function title             Product group   Product
                                                    category
 
IBM Sametime Unified Telephony      Sametime        Sametime
 Call
IBM Sametime Unified Telephony      Sametime        Sametime
 Connect
IBM Sametime Unified Telephony      Sametime        Sametime
 Lite Client
Program name                          PID        Charge unit
                                      number     description
 
IBM Sametime Unified Telephony Call   5724-U79   Per Authorized
                                                  User
IBM Sametime Unified Telephony        5724-U79   Per Authorized
 Connect                                          User
IBM Sametime Unified Telephony Lite   5725-E66   Per Authorized
 Client                                           User

Charge metrics definitions

Authorized User

Authorized User is the unit of measure by which this program is licensed. An Authorized User is an individual (named or unnamed) within or outside of your enterprise. The program may be installed on one or more computers or servers and accessed by the number of users authorized by the Proof of Entitlement (PoE). You must have an entitlement for each Authorized User accessing the program or any program component in any manner directly or indirectly (for example, via a multiplexing program, device, or application server) through any means.

Passport Advantage program licenses

IBM Sametime Unified Telephony

Part description                                         Part
                                                         number
 
IBM Sametime Unified Telephony Call
IBM Sametime Unified Telephony Call Auth User Annual SW  E04KFLL
 S&S Rnwl
IBM Sametime Unified Telephony Call Auth User SW S&S     D03LBLL
 Reinst 12 Mo
IBM Sametime Unified Telephony Call Authorized User      D03LALL
 Lic+SW S&S 12 Mo

IBM Sametime Unified Telephony

Part description                                         Part
                                                         number
 
IBM Sametime Unified Telephony Connect
IBM Sametime Unified Telephony Connect Auth User Annual  E06WELL
 SW S&S Rnwl
IBM Sametime Unified Telephony Connect Auth User Lic +   D092ULL
 SW S&S 12 Mo
IBM Sametime Unified Telephony Connect Auth User SW S&S  D092VLL
 Reinst 12 Mo

IBM Sametime Unified Telephony Lite Client

Part description                                         Part
                                                         number
 
IBM Sametime Unified Telephony Lite Client
Sametime Unified Telephony Per Authorized User Annual    E0C23LL
 SW S&S Rnwl
Sametime Unified Telephony Per Authorized User Lic + SW  D0JDALL
 S&S 12 Mo
Sametime Unified Telephony Per Authorized User SW S&S    D0JD9LL
 Reinstate 12 Mo

Passport Advantage trade-up licenses

IBM Sametime Unified Telephony

Precursor product           Trade-up product            Trade-up
                                                        part
                                                        number
 
IBM Sametime Unified
 Telephony Call
IBM Sametime Unified        IBM Sametime Unfd Telpny    D0JPZLL
 Telephony Lite Client       Call from Lite Client per
                             AU TrdUp Lic + SW S&S 12

Passport Advantage supply

Program name/description                                 Part
                                                         number
 
Sametime Unfd Telephony Call V8.5.2
IBM Sametime Unified Telephony Call V8.5.2 Linux(SLES)   AH153ML
 ML Media Pack
Sametime Unfd Telephony Cnnc V8.5.2
IBM Sametime Unified Telephony Cnnc V8.5.2 Linux(SUSE)   AH154ML
 ML Media Pack

Passport Advantage customer: Media pack entitlement details

Customers with active maintenance or subscription for the products listed are entitled to receive the corresponding media pack.

Sametime Unfd Telephony Cnnc V8.5.2

Entitled maintenance        Media packs description     Part
offerings description                                   number
 
Sametime Unified Telephony  IBM Sametime Unified        AH154ML
Connect Authorized User     Telephony Cnnc V8.5.2
                            Linux(SUSE) ML Media Pack

Sametime Unfd Telephony Call V8.5.2

Entitled maintenance        Media packs description     Part
offerings description                                   number
 
Sametime Unified Telephony  IBM Sametime Unified        AH153ML
Call Authorized User        Telephony Call V8.5.2
                            Linux(SLES) ML Media Pack


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Terms and conditions
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IBM Sametime Unified Telephony 8.5.2 IFR 1 is provided under the terms and conditions for IBM Sametime Unified Telephony V8.5.2 as previously announced in Software Announcement 211-180, dated May 18, 2011.



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IBM Electronic Services
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IBM has transformed its delivery of hardware and software support services to help you achieve higher system availability. Electronic Services is a web-enabled solution that offers an exclusive, no-additional-charge enhancement to the service and support available for IBM servers. These services are designed to provide the opportunity for greater system availability with faster problem resolution and preemptive monitoring. Electronic Services comprises two separate, but complementary, elements: Electronic Services news page and Electronic Services Agent.

The Electronic Services news page is a single Internet entry point that replaces the multiple entry points traditionally used to access IBM Internet services and support. The news page enables you to gain easier access to IBM resources for assistance in resolving technical problems.

The Electronic Service Agent™ is no-additional-charge software that resides on your server. It monitors events and transmits system inventory information to IBM on a periodic, client-defined timetable. The Electronic Service Agent automatically reports hardware problems to IBM. Early knowledge about potential problems enables IBM to deliver proactive service that may result in higher system availability and performance. In addition, information collected through the Service Agent is made available to IBM service support representatives when they help answer your questions or diagnose problems. Installation and use of IBM Electronic Service Agent for problem reporting enables IBM to provide better support and service for your IBM server.



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Prices
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The charges are unchanged by this announcement.

IBM Global Financing

IBM Global Financing offers competitive financing to credit-qualified customers to assist them in acquiring IT solutions. Offerings include financing for IT acquisition, including hardware, software, and services, both from IBM and other manufacturers or vendors. Offerings (for all customer segments: small, medium, and large enterprise), rates, terms, and availability can vary by country. Contact your local IBM Global Financing organization or visit

http://www.ibm.com/financing

IBM Global Financing offerings are provided through IBM Credit LLC in the United States, and other IBM subsidiaries and divisions worldwide to qualified commercial and government customers. Rates are based on a customer's credit rating, financing terms, offering type, equipment type, and options, and may vary by country. Other restrictions may apply. Rates and offerings are subject to change, extension, or withdrawal without notice.



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Order now
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To order, contact your local IBM representative or your IBM Business Partner.

To identify your local IBM Business Partner or IBM representative, call 1 800-IBM-4YOU (426-4968). For more information, contact the Americas Call Centers.

Phone: 800-IBM-CALL (426-2255)
Fax: 800-2IBM-FAX (242-6329)

For IBM representative: callserv@ca.ibm.com

For IBM Business Partner: pwswna@us.ibm.com

Mail:    IBM Teleweb Customer Support
         ibm.com® Sales Execution Center, Americas North
         3500 Steeles Ave. East, Tower 3/4
         Markham, Ontario
         Canada
         L3R 2Z1
         Reference: YE001

The Americas Call Centers, our national direct marketing organization, can add your name to the mailing list for catalogs of IBM products.

Note: Shipments will begin after the planned availability date.

Trademarks

Electronic Service Agent is a trademark of IBM Corporation in the United States, other countries, or both.

IBM, Sametime, TCS, Lotus Notes, Passport Advantage, Express and ibm.com are registered trademarks of IBM Corporation in the United States, other countries, or both.

Other company, product, and service names may be trademarks or service marks of others.

Terms of use

IBM products and services which are announced and available in your country can be ordered under the applicable standard agreements, terms, conditions, and prices in effect at the time. IBM reserves the right to modify or withdraw this announcement at any time without notice. This announcement is provided for your information only. Additional terms of use are located at

http://www.ibm.com/legal/us/en/

For the most current information regarding IBM products, consult your IBM representative or reseller, or visit the IBM worldwide contacts page

http://www.ibm.com/planetwide/us/

Terms of use