IBM Tivoli Application Dependency Discovery Manager V7.1 is an auto-discovery solution, providing automated application dependency mapping and configuration auditingIBM United States Software Announcement 207-322
December 4, 2007
|At a glance|
The IBM Tivoli Application Dependency Discovery Manager is an auto-discovery solution, providing automated application dependency mapping and configuration auditing.
IBM Tivoli Application Dependency Discovery Manager provides three benefits, enabling the IBM Tivoli Storage Manager user to:
- Understand what they have through agentless and credential-free discovery of interdependencies between applications, middleware, servers and network components, and automated application maps
- Learn how their configuration items are configured and changing, over time, through capturing the configuration of each configuration items (CI), tracking changes to it, and providing analytics to report on the history of these configuration changes over time
- Determine if their configuration items are compliant by providing the capability to compare discovered configuration of CIs to "reference configurations" and determine the variations that define violations to local policy
Key enhancements in V7.1 include support for:
- Credential-free discovery
- Discovery profiles for flexible management over discovery
- Additional support for virtualization
- Enhanced mainframe discovery
- Performance improvements
- Pluggable Sensors
- Model extensibility
- Enhanced reconciliation
- New features for the eCMDB
- New Sensor for discovery of iSeries computer systems
- New Sensor for discovery of Microsoft® exchange
- Integration with operational management products including Tivoli Provisioning Manager, Tivoli Business Services Manager, IBM Tivoli Monitoring, Tivoli Enterprise Console, Omnibus, IBM Tivoli Network Manager, and Tivoli Workload Broker
These enhancements improve the usability, serviceability, and scalability of IBM Tivoli Application
Dependency Discovery Manager making it even more optimally suitable for the large enterprise.
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Without complete service visibility, it is impossible to provide effective IT Service Management. Tivoli® Application Dependency Discovery Manager V7.1 automatically creates and maintains maps that describe run-time dependencies, and include deep configuration values and accurate change histories. The software performs complete discovery and stores information on:
- Applications, including their dependencies
- Servers that are hosting applications, both in the distributed world and on mainframes
- Networks (routers, switches, load balancers)
- The relationships across all, from layer 2 to layer 7 of the Open System Interconnection (OSI) model
- Application dependencies between mainframe and distributed applications
Tivoli Application Dependency Discovery Manager performs configuration auditing by tracking application changes and depicting that information on application maps and reports, delivering comprehensive visibility into configuration drift. Because the software can provide "discovery snapshots" about what components of an application have changed, you can help minimize time needed for root cause analysis.
You can use Tivoli Application Dependency Discovery Manager to compare configurations to a
"reference configuration" to reveal policy violations, and audit the impact of changes to your
business processes to ensure they have the expected results.
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|Planned availability dates|
- December 7, 2007: Electronic general availability via Passport Advantage®
- January 11, 2008: Media general availability via Passport Advantage
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IBM Tivoli Application Dependency Discovery Manager V7.1 new features improve its ease of use and provide greater control over its function and usage. Listed below are brief descriptions of the new features and functionality with this release of IBM Tivoli Application Dependency Discovery Manager.
Discovery profiles offer users the flexibility and power to manage discovery in accordance with their needs. These profiles are used to specify three choices: where the user wants to discover, what they are looking for, and how deep they want to probe. Using agent-less and credential-free discovery, you can rapidly build the deep discovery profiles you need. You can phase in your discovery process, starting with a level 1 lightweight, credential-free discovery of hosts, operating systems, and network components, by inspecting the network stack and identifying components by their signatures. This information can be leveraged as a blueprint showing where you want to conduct deeper discovery. Next, using a level 2 scan, you can probe deeper and capture the configurations of computer systems and application dependencies. Finally, using a level 3 scan, you can perform a deep-dive discovery and capture application configurations. Upon installation, the credential-free discovery process starts building your application topology, giving you results within hours with minimal network impact. Agent less discovery eliminates the CPU load, network bandwidth, maintenance, and security costs associated with agent-based approaches. The powerful topology and task-driven user interface result in minimal training costs and support issues, and increased time to value.
Since the V5.1 release the following have been added: new Sensors for discovery of MQ Series, System p, Citrix, SMS, Tru-64, IBM System i, Microsoft Exchange, Linux on System z, SNMP V3, credential-less discovery, and enhanced support for virtualization by adding in support for z/OS LPARS and System p LPARS.
Mainframe discovery has increased its depth of discovery for configurations of z/OS applications including: MQ Series, WebSphere Application Server, DB2®, IMS, and CICS®, and now also captures dependencies between z/OS applications and distributed components of those applications.
The Sensor architecture has now been made "pluggable", enabling the creation of new sensors by developers and services personnel outside of a release.
The Common Data Model (CDM) used by IBM Tivoli Application Dependency Discovery Manager can now be extended by developers or service personnel in the field.
Reconciliation has been enhanced enabling users to write their own reconciliation plug-ins for their business-specific needs. In addition configuration item (CI) attribute prioritization is now supported. Also, manual reconciliation is now a feature.
IBM Tivoli Application Dependency Discovery Manager Enterprise CMDB (eCMDB), now supports full synchronization of data from its domain managers and also enables a topology map view across multiple domains.
IBM Tivoli Application Dependency Discovery Manager continues to ship with the same contents included in the IBM Tivoli Change and Configuration Management Database V7.1.
- IT Director, Data Center Mgr, CIO, CFO, CTO; individuals responsible for IT Service delivery to the business.
- Line of business (LOB) manager, Business Operations Managers and Business Application Managers; individuals responsible for core business operations and application services.
- Compliance officers Those responsible for certifying compliance with change policy for Sarbanes Oxley and other regulatory purposes.
Pain points (why)
- How do I know what is in my environment?
- How can I better support my BSM initiatives?
- How can I ensure my test environment matches my production environment?
- Is my DR site ready if I need it?
- How can I reduce change-induced downtime?
- How can I better assess potential change impacts?
- How can I get better visibility into the silos of configuration information?
- How can I determine which components support which applications?
Accessibility by people with disabilities
A U.S. Section 508 Voluntary Product Accessibility Template (VPAT) containing details on accessibility compliance can be requested at
Section 508 of the U.S. Rehabilitation Act
IBM Tivoli Application Dependency Discovery Manager is capable as of December 4, 2007, when used in accordance with IBM's associated documentation, of satisfying the applicable requirements of Section 508 of the Rehabilitation Act, provided that any assistive technology used with the product properly interoperates with it. A U.S. Section 508 Voluntary Product Accessibility Template (VPAT) can be requested via IBM's web site
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IT has always been charged with aligning their resources with business goals. The challenge lies in accurately understanding a changing set of interdependent IT resources that support specific, customer-facing services. To accomplish this, IT needs application service visibility to:
- Know what they have
- Learn how it is configured and changing over time
- Determine if it is compliant
A clear view of CIs that comprise services and their interdependencies enables IT to improve the quality of service, and to achieve business alignment. Key to efficient IT Service Management (as defined in IT Infrastructure Library (ITIL) guidelines) is ITs ability to accurately assess what changes have been made within the infrastructure, and to determine how they will impact business services. Application visibility shows which applications may be affected by a change, and how that change may affect the dependencies of that application. An effective IT Service Management approach must start at the beginning, by understanding what the pieces of the puzzle are, how they are put together, and how they change over time:
- What applications do I have, and what are their dependencies?
- How are these applications and their dependencies configured across my infrastructure?
- Are these applications and dependencies compliant, not just with external policies, but with our internal policies for standardized configurations?
IBM Tivoli Application Dependency Discovery Manager is a robust application mapping and discovery tool that automatically gathers an inventory of all applications and dependencies, helps you understand configurations, and helps prove compliance, with detailed reports and auditing tools.
Tivoli Application Dependency Discovery Manager is shipped with the Tivoli Change and Configuration Management Database.
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Comprehensive education for IBM Tivoli® products is offered through Worldwide Tivoli Education Delivery Services. A wide range of training options are available, including classes led by instructors, learning on demand, on-site training, and blended learning solutions.
For additional information, visit
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Product information is available via the Offering Information Web site
Also, visit the Passport Advantage® Web site
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Publications are available softcopy only with the product.
The IBM Publications Center
The Publications Center is a worldwide central repository for IBM product
publications and marketing material with a catalog of 70,000 items.
Extensive search facilities are provided. Payment options for orders are
via credit card (in the U.S.) or customer number for 20 countries. A
large number of publications are available online in various file
formats, and they can all be downloaded by all countries, free of charge.
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Specified operating environment
Each IBM Tivoli Application Dependency Discovery Manager server requires a machine with:
- 100 GB of available disk space
- Two to four CPUs with a minimum process speed of 2 GHz
- Four to eight GB of memory
- Four to eight GB of swap space on the disk used by the operating system
You must install the database for IBM Tivoli Application Dependency Discovery Manager on a different system. That system and the server must each have 2 GB of memory. For medium to large environments, use more memory.
- AIX® V5.2
- AIX V5.2 (64 bit)*
- AIX V5.3
- AIX V5.3 (64 bit)*
- Solaris 9 (SPARC)
- Solaris 10 (SPARC)
- Microsoft® Windows® Server 2003 Datacenter Edition
- Microsoft Windows Server 2003 Datacenter x64 Edition*
- Microsoft Windows Server 2003 Enterprise Edition
- Microsoft Windows Server 2003 Enterprise X64 Edition*
- Microsoft Windows Server 2003 Standard Edition
- Microsoft Windows Server 2003 Standard Edition X64 version*
- Microsoft Windows XP Professional (Tivoli Application Dependency Discovery Manager Domain Manager and Product Console only. No Tivoli Application Dependency Discovery Manager server support.)
- Microsoft Windows Vista® Enterprise Edition (Tivoli Application Dependency Discovery Manager Domain Manager and Product Console only. No Tivoli Application Dependency Discovery Manager server support.)
- Microsoft Windows Vista Enterprise x86 Edition (Tivoli Application Dependency Discovery Manager Domain Manager and Product Console only. No Tivoli Application Dependency Discovery Manager server support.)
- Red Hat Enterprise Linux 4.0 (x86, 32 bit)
- Red Hat Enterprise Linux 5.0 (x86, 32 bit)
- Red Hat Enterprise Linux 4.0 x86_64*
- Red Hat Enterprise Linux 5.0 x86_64*
- SUSE Linux Enterprise Server 9.0 (x86)
- SUSE Linux Enterprise Server 10.0 (x86)
- SUSE Linux Enterprise Server 9.0 x86_64*
- SUSE Linux Enterprise Server 10.0 x86_64*
- Red Hat Enterprise Linux 4.0 for System z
- Red Hat Enterprise Linux 5.0 for System z
- SUSE Linux Enterprise Server 9.0 for System z
- SUSE Linux Enterprise Server 10.0 for System z
Before you install the server code for the server, you need to have either a local or remote database server installed. You can configure Tivoli Application Dependency Discovery Manager to use the following external databases to store information collected during the discovery process:
- IBM DB2® V9.1 and Fix Pack 2 for AIX (64 bit), Solaris SPARC (64 bit), Linux on System z (64 bit), Linux x86 (32 bit and 64 bit), and Windows (32 bit and 64 bit) operating systems
- IBM DB2 V8.2 and Fix Pack 10 for AIX (32 bit and 64 bit), Solaris SPARC (32 bit and 64 bit), Linux on System z (32 bit and 64 bit), Linux x86 (32 bit and 64 bit), and Windows (32 bit and 64 bit) operating systems
- Oracle 9i and 10g
In order to use IBM Tivoli Application Dependency Discovery Manager Windows Gateway functionality, one of the following packages are required:
- BitVise V4.06a or later
These Cygwin packages:
- cygrunsrv (V1.17-1, or later)
- OpenSSHD (V4.6p 1-1, or later)
Software Maintenance is included with licenses purchased through Passport Advantage and Passport Advantage Express. Product upgrades and technical support are provided by the Software Maintenance offering as described in the Agreements. Product upgrades provide the latest versions and releases to entitled software and technical support provides voice and electronic access to IBM support organizations, worldwide.
IBM includes one year of Software Maintenance with each program license acquired. The initial period of Software Maintenance can be extended by the purchase of a renewal option, if available.
Packaging: IBM Tivoli Application Dependency Discovery Manager is distributed with:
- International Program License Agreement (Z125-3301)
- Publications (refer to the Publications section)
Security, auditability, and control
IBM Tivoli Application Dependency Discovery Manager uses the security and auditability features of the operating system software. The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communication facilities.
IBM Software Services has the breadth, depth, and reach to manage your services needs. You can leverage the deep technical skills of our lab-based, software services team and the business consulting, project management, and infrastructure expertise of our IBM Global Services team. Also, we extend our IBM Software Services reach through IBM Business Partners to provide an unmatched portfolio of capabilities. Together, we provide the global reach, intellectual capital, industry insight, and technology leadership to support any critical business need.
To learn more about IBM Software Services or to contact a Software Services sales specialist, visit
IBM Tivoli Enhanced Value-Based Pricing
IBM Tivoli software products are priced using IBM Tivoli Enhanced Value-Based Pricing. The Enhanced Value-Based Pricing system is based upon the IBM Tivoli Environment-Managed Licensing Model, which uses a managed-environment approach whereby price is determined by what is managed rather than the number and type of product components installed.
For example, all servers monitored with IBM Tivoli's monitoring product (IBM Tivoli Monitoring) require entitlements sufficient for those servers. Other Tivoli products may manage clients, client devices, agents, network nodes, users, or other items, and are licensed and priced accordingly.
Unlike typical systems management licensing models that require entitlements of specific software components to specific systems, the IBM Tivoli Environment-Managed Licensing Model provides the customer flexibility to deploy its IBM Tivoli software products within its environment in a manner that can address and respond to the customer's evolving architecture. That is, as the architecture of a customer's environment changes, the customer's implementation of IBM Tivoli software can be altered, as needed, without affecting the customer's license requirements (as long as the customer does not exceed its entitlements to the software). Under Enhanced Value-Based Pricing, licensing and pricing of server-oriented applications are determined based upon the server's use in the customer's environment. Typically, such applications are licensed and priced in a manner that corresponds to each installed and activated processor of the server managed by the IBM Tivoli application to help correlate price to value while offering a simple solution.
For servers with physical or logical (sometimes called virtual) partitions, entitlements are required for all installed and activated processors on the server. For each IBM Tivoli application managing a clustered environment, licensing is based on the cumulative number of installed and activated processors on each server in the cluster.
Enhanced Value-Based Pricing recognizes the convergence of RISC and UNIX®, and Microsoft Windows and Intel® technologies, in order to simplify your licensing requirements, and to provide a smoother, more scalable model. Pricing and licensing does not differentiate between non-System z server platforms or operating systems. For some products, this platform neutrality extends to System z and other host servers as well.
IBM Tivoli Enhanced Value-Based Pricing terminology definitions
An authorized user is one and only one individual (named or unnamed) within or outside your enterprise. A Proof of Entitlement (PoE) must be obtained for each individual user accessing the program in any manner. A program licensed under an authorized user PoE may be installed on a single computer or server, and accessed by multiple users, provided that a PoE has been obtained for each individual user accessing the program either directly or indirectly (via a multiplexing program, device, or application server) through any means on behalf of the user.
- Authorized users have unique specific identity and IDs cannot be shared.
- An ID can establish one or more connections and count as a single authorized user.
- Specifics to affected security products are:
- An authorized user of IBM Tivoli Federated Identity Manager is any ID that accesses an application or service managed or protected by IBM Tivoli Federated Identity Manager.
- An authorized user of IBM Tivoli Directory Integrator is one whose identity can be synchronized by IBM Tivoli Directory Integrator or that can access a connected system that can be synchronized by IBM Tivoli Directory Integrator.
- An authorized user of IBM Tivoli Identity Manager is any ID whose identity is recorded in the Tivoli Identity Manager identity store.
- An authorized user of IBM Tivoli Access Manager for e-business is any ID that accesses an application or service managed or protected by IBM Tivoli Access Manager for e-business.
Client device or client
A client device is a computing device that requests the execution of a set of commands, procedures, or applications from another computer system that is typically referred to as a server. Multiple client devices may share access to a common server. A client device generally has some processing capability or is programmable to allow a user to do work. Examples include, but are not limited to, notebook computers, desktop computers, desk side computers, technical workstations, appliances, automated teller machines, point- of-sale terminals, tills and cash registers, and kiosks.
A concurrent user is one and only one individual within or outside the customers enterprise. The PoEs required is for the highest number of users simultaneously accessing the program or any program components either directly or indirectly (via a multiplexing program, device, or application server) through any means on behalf of the user.
An enterprise is a person or single entity and those subsidiaries with more than 50 percent ownership.
An install is a copy or instance of the program in the enterprise.
Millions of Service Units is defined as millions of CPU service units per hour, which is the measure of capacity used to describe the computing power of the hardware processors on which S/390® or System z software runs. Processor MSU values are determined by the hardware vendor, IBM, or Software Compatible Vendors (SCVs).
For more detailed information about System z software pricing, go to
Network node or node
Network nodes include routers, switches, hubs, and bridges that contain a network management agent. A single network node may contain any number of interfaces or ports.
Resource Value Unit
Resource Value Unit is a pricing charge metric for program license entitlements which is based upon the quantity of a specified designated measurement used for a given program. Refer to the Value Unit definition.
A server is a computer system that executes requested procedures, commands, or applications to one or more user or client devices over a network. A PoE must be obtained for each server on which the program or a component of the program is run or for each server managed by the program. Where blade technology is employed, each blade is considered a separate server.
Standby or backup systems
For programs running or resident on backup machines, IBM defines three types of situations: cold, warm and hot. In cold and warm situations, a separate entitlement for the copy on the backup machine is normally not required and typically no additional charge applies. In a hot backup situation, the customer needs to acquire other license or entitlements sufficient for that server. All programs running in backup mode must be solely under the customer's control, even if running at another enterprise's location.
As a practice, the following are definitions and allowable actions concerning the copy of the program used for backup purposes.
Cold : A copy of the program may reside, for backup purposes, on a machine as long as the program is not started. There is no additional charge for this copy.
Warm : A copy of the program may reside for backup purposes on a machine and is started, but is idling, and is not doing any work of any kind. There is no additional charge for this copy.
Hot : A copy of the program may reside for backup purposes on a machine, is started, and is doing work. The customer must acquire a license or entitlements for this copy and there will generally be an additional charge.
Doing work includes, for example, production, development, program maintenance, and testing. It also could include other activities such as mirroring of transactions, updating of files, synchronization of programs, data or other resources (for example, active linking with another machine, program, database or other resource, and so on), or any activity or configurations that would allow an active hot switch or other synchronized switch over between programs, databases, or other resources to occur.
In the case of a program or system configuration that is designed to support a high availability environment by using various techniques (for example, duplexing, mirroring of files, or transactions, maintaining a heartbeat, active linking with another machine, program, database, or other resource), the program is considered to be doing work in the hot situation and a license or entitlement must be purchased.
A Value Unit is a pricing charge metric for program license entitlements, which is based upon the quantity of a specific designated measurement used for a given program. Each program has a designated measurement. The most commonly used designated measurements are processor cores and MSUs. However, for select programs, there are other designated measurements such as servers, users, client devices, and messages. The number of Value Unit entitlements required for your specific implementation of the given program must be obtained from a conversion table associated with the program. You must obtain a PoE for the appropriate number of Value Unit entitlements for your implementation. The Value Unit entitlements of a given program cannot be exchanged, interchanged, or aggregated with Value Unit entitlements of another program.
Product and licensing Web sites
A complete list of IBM Tivoli products is available at
IBM Tivoli product licensing documents are available at
Through the Passport Advantage Agreement, you may receive discounted pricing based on their total volume of eligible products, across all IBM brands, acquired worldwide. The volume is measured by determining the total Passport Advantage points value of the applicable acquisitions. Passport Advantage points are only used for calculating the Entitled Passport Advantage discount.
To determine the required IBM Tivoli product configuration under Passport Advantage, the IBM Tivoli Enhanced Value-Based Pricing Model applies. The customer's environment is evaluated on a per-product basis.
Use the following two-step process to determine the total Passport Advantage points value:
- Analyze your environment to determine the number of charge units for a product. The quantity of each product's part numbers to be ordered is determine by that analysis.
- Order the Passport Advantage part numbers. A Passport Advantage point value, which is the same worldwide for a specific part number regardless of where the order is placed, is assigned to each IBM Tivoli product part number. The Passport Advantage point value for the applicable part number, multiplied by the quantity for that part number, will determine the Passport Advantage points for that IBM Tivoli product part number. The sum of these Passport Advantage points determines the Passport Advantage point value of the applicable IBM Tivoli product authorizations which then may be aggregated with the point value of other applicable Passport Advantage product acquisitions to determine the total Passport Advantage points value.
The discounted pricing available through Passport Advantage is expressed in the form of Suggested Volume Prices (SVPs), which vary depending on the SVP level. Each SVP level is assigned a minimum total Passport Advantage point value, which must be achieved, in order to qualify for that SVP level.
Media packs and documentation packs do not carry Passport Advantage points and are not eligible for SVP discounting.
For additional information on Passport Advantage, refer to the following
The following Passport Advantage part number categories may be orderable:
- License and Software Maintenance 12 Months This is the product authorization with maintenance to the first anniversary date.
- Annual Software Maintenance Renewal This is the maintenance renewal for one anniversary that applies when a customer renews their existing coverage period prior to the anniversary date at which it expires.
- Software Maintenance Reinstatement 12 months This is for customers who have allowed their Software Maintenance to expire, and later wish to reinstate their Software Maintenance.
- Media packs These are the physical media, such as CD-ROMs, that deliver the product's code.
- Documentation packs These contain printed documentation such as the User's Guide and Release Notes.
Distributed pricing examples Value Unit based
The following examples are provided to illustrate your licensing requirements.
References to all Value Unit based metrics do represent the actual number of entitlements required, unless other designated measurements are referenced or unless otherwise specified.
The pricing example below should be used to determine required license entitlements for the following distributed products:
Tivoli Application Dependency Discovery Manager V7.1
IBM Tivoli Application Dependency Discovery Manager V7.1 is priced per Install, Value Units for managed devices, and authorized/concurrent users.
At least one install license is required. The initial install license covers the first Domain Server (as well as an Enterprise Server, if necessary). Multiple Domain Servers can be deployed at no charge. An additional install license is required for each additional Enterprise Server needed. The capacity and number of the Domain and Enterprise Servers necessary for a particular environment is a function of the total number of configuration items to be managed for that environment. This capacity will vary based on the size, complexity, and depth of the information obtained for the configuration items. Refer to the Tivoli Application Dependency Discovery Manager Planning and Installation Guide for additional information on capacity determination. Many customers will only need one Install license for a single Enterprise Server, regardless of the number of Domain Servers deployed.
In addition to the Install License described above, Value Unit licenses are required based on the number of devices in the managed environment. Servers, client devices, and MSUs (System z only) are the designated measurements upon which the Value Units are calculated. The Value Unit entitlements for the managed devices are dependent on the number of unique devices managed by the Tivoli Application Dependency Discovery Manager function. The number of Value Units required per scaled volume tier is defined below.
Usage Minimum Maximum Value Units level, devices devices Minimum Maximum device and cumulative servers servers MSUs (*) MSUs (*) MSU 1 1 100 1 100 20 2 101 500 101 500 18 3 501 1,000 501 1,000 8 4 1,001 10,000 1,001 10,000 4 5 10,001 25,000 10,001 25,000 2 6 25,001 25,001 1 (*) When ordering the System z part number only
When licensing client devices use the following conversion:
1 server = 100 clients (clients round up to the nearest 100 for the purpose of Value Unit calculation). In other words, 75 clients are rounded up to 100 clients for Value Unit calculation.
The Value Units for servers, clients, and MSUs are calculated independently, using the same scaled volume tiers. Value Units for servers and clients are entitled using the same part number. Value Units for MSUs are entitled using a separate part number.
- The first 100 servers are valued at 20 Value Units each.
- The next 50 servers are valued at 18 Value Units each.
- The first 10,000 clients equate to 100 servers (10,000/100) and are valued at 20 Value Units each.
- The next 5,000 clients equate to 50 servers (5,000/100) and are valued at 18 Value Units each.
- The first 100 MSUs are valued at 20 Value Units each.
- The next 50 MSUs are valued at 18 Value Units each.
Authorized or concurrent users
User licenses are required based on the number of people responsible for handling change and configuration management processes. These processes include activities such as detecting changes in the managed environment and reconciling such changes with an authorized request for change.
A customer wishes to purchase Tivoli Application Dependency Discovery Manager V7.1 to manage an environment of 550 servers and 150 clients. Without the need for process automation initially, the recommended architecture includes one domain (or enterprise) server. The customer must obtain one install license for the domain (or enterprise) server, plus Value Unit entitlements for the managed servers and clients as follows:
Quantity in Devices customer managed environment Servers 550 Clients 150
Value Unit calculation for 550 servers:
Value Units Value Servers per server Units Tier 1 = 100 20 2,000 Tier 2 = 400 18 7,200 Tier 3 = 50 8 400 Total = 550 9,600
Value Unit Calculation for 150 clients (round up to the nearest hundred: 200)
Clients Value Units (100 clients per Value = 1 server) server Units Tier 1 = 2 20 40 Total = 2 40
In this example, the customer must license one Install and 9,640 Value Units.
A customer wishes to purchase Tivoli Application Dependency Discovery Manager V7.1 to manage an environment of 400 servers, as well as hire personnel to administer change and configuration processes. The customer expects a maximum of 50 change administrators to be logged on simultaneously. The customer must obtain an install license, plus Value Unit entitlements for the managed servers as shown below, plus 50 concurrent user licenses.
Quantity in Devices customer managed environment Servers 400
Value Unit calculation for 400 servers:
Value Units Value Servers per server Units Tier 1 = 100 20 2,000 Tier 2 = 300 18 5,400 Total = 400 7,400
In this example, the customer must license one Install, 7,400 Value Units, and 50 concurrent users.
A customer wishes to purchase Tivoli Application Dependency Discovery Manager V7.1 to manage an environment of 10,000 servers and 20,000 MSUs. The customer also plans to allow 300 change users to access the database at any time without restriction. The customer must obtain multiple install licenses (an initial install license plus additional install licenses for each additional enterprise server required per capacity calculation). The customer must also obtain Value Unit entitlements for the managed servers and MSUs indicated below, and 300 authorized user licenses.
Quantity in Devices customer managed environment Servers 10,000 MSUs 20,000
Value Unit calculation for 10,00 servers:
Value Units Value Servers per server Units Tier 1 = 100 20 2,000 Tier 2 = 400 18 7,200 Tier 3 = 500 8 4,000 Tier 4 = 9,000 4 36,000 Total = 10,000 49,200
Value Unit calculation for 20,000 MSUs:
Value Units Value Servers per server Units Tier 1 = 100 20 2,000 Tier 2 = 400 18 7,200 Tier 3 = 500 8 4,000 Tier 4 = 9,000 4 36,000 Tier 5 = 10,000 2 20,000 Total = 20,000 69,000
In this example, the customer must license at least one Install, 118,400 Value Units, and 180 authorized users. Note that the Value Units for servers and the Value Units for MSUs are entitled using separate part numbers.
A customer wishes to purchase Tivoli Application Dependency Discovery Manager V7.1 to manage an environment of 5,000 servers. This scenario describes two customer situations which would require similar entitlement.
4A) Customer "A" has two different lines of business and wishes to manage the supporting infrastructure for each, entirely separate from one another. Each line of business has the managed environment of 2,500 servers.
4B) Customer "B" is a holding company with two distinct businesses, a manufacturing factory with 2,500 servers, and a distribution operation with 2,500 servers.
Both customer "A" and customer "B" must obtain two install licenses (to entitle a separate enterprise server for each of the two distinct lines of business). Domain Servers may also be required for each distinct business. This depends on the total number of configuration items per distinct business as well as the size, complexity, and depth of information to be managed per configuration item. After the enterprise server entitlements, any domain servers needed can be deployed at no charge.
Customer "A" and customer "B" both own their respective 5,000 servers that they wish to manage for their distinct lines of business. They must both obtain Value Unit entitlements for the managed servers as show below.
Quantity in Devices customer managed environment Servers 5,000
Value Unit calculation for 5,000 servers:
Value Units Value Servers per server Units Tier 1 = 100 20 2,000 Tier 2 = 400 18 7,200 Tier 3 = 500 8 4,000 Tier 4 = 4,000 4 16,000 Total = 5,000 29,200
A customer is currently entitled for a Tivoli Application Dependency Discovery Manager Install License and Value Units for 200 servers (3,800 Value Units). The customer has purchased additional hardware and now wishes to add entitlement for 150 servers and 375 client devices in their managed environment. The customer must obtain Value Unit entitlements for the additional servers and new clients as shown below:
Quantity in Quantity in Quantity in Quantity in Devices customer customer customer managed environment environment environment Servers 200 150 350 Clients 0 375 375
Value Unit calculation for 150 additional servers:
New Value Units Value Servers per server Units Tier 2 = 150 18 2,700 Total = 150 2,700
The customer was already entitled to 3,800 Value Units for servers originally calculated using Tier 1 (100 servers x 20 Value Units) and Tier 2 (100 servers x 18 Value Units) in the tiered volume scale. Therefore, the additional Value Units for the new 150 servers are calculated starting at the Tier 2 level. This allows the customer additive benefit of volume scaling for the Value Units already purchased for servers.
Value Unit calculation for 375 new clients (round up to the nearest hundred: 400)
Clients (100 Value Units clients per Value = 1 server) server Units Tier 1 = 4 20 80 Total = 4 80
In this example, the customer must license 2,780 Value Units
A customer is currently entitled to a complementary Tivoli product such as Service Request Manager or Asset Management for IT. The customer does not require Tivoli Application Dependency Discovery Manager functionality, but wishes to use Change Management as an extension to these products. The customer anticipates no more than 50 users and will need to access the Change and Configuration Management capabilities simultaneously.
The customer must obtain licenses for 50 concurrent users of Change Management.
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This product is only available via Passport Advantage. It is not available as shrinkwrap.
IBM Tivoli Application Dependency Discovery Manager Product group: Tivoli IT Service Management Product Identifier Description 5724-N55 Product category: Tivoli Change and Config Mgt Database
The following program in this announcement has Value Unit-Based pricing:
Program number Program name Value Unit exhibit 5724-N55 IBM Tivoli Application Dependency VUE025 Discovery Manager V7.1
For each System z IPLA program with Value Unit pricing, the quantity of that program needed to satisfy applicable IBM terms and conditions is referred to as the required license capacity. Your required license capacity is based upon the following factors:
- The System z IPLA program you select
- The applicable Value Unit Exhibit
- The applicable terms
- Whether your current mainframes are full-capacity or sub-capacity
Value Unit: A Value Unit is a pricing charge metric for program license entitlements which is based upon the quantity of a specific designated measurement used for a given program. Each program has a designated measurement. The most commonly used designated measurement is a processor core. However, for select programs, there are other designated measurements such as users, client devices, and messages. The number of Value Unit entitlements required for a program depends on how the program is deployed in your environment and must be obtained from a Value Unit table. You must obtain a PoE for the calculated number of Value Unit entitlements for your implementation. The Value Unit entitlements are specific to a program and may not be exchanged, interchanged, or aggregated with Value Unit entitlements of another program.
Passport Advantage customer: Media pack entitlement details
Customers with active maintenance or subscription for the product listed below are entitled to receive the corresponding media pack.
IBM Tivoli Application Dependency Discovery Manager V7.1:
Entitled maintenance offerings description of Sub IDs Sub ID number Tiv App Dependency Discov Mgr Inst TMACKSB01 Tiv App Dependency Discov Mgr VU TMACKSB02 Tiv Appl Depnd Disc Mgr Sys z VU TMACKSB03 Tivoli Change Management Auth User TMACKSB04 Tivoli Change Management Conc User TMACKSB05 Media pack description Part number IBM Tivoli Application Dependency Discovery BJ0KNML Manager V7.1 DVD MP Multiplatform Multilingual
Withdrawal of previous Passport Advantage part numbers: The following IPLA software media pack part number is being replaced by this announcement. The effective withdrawal date is January 18, 2008.
Orders for this part number will not be accepted after the effective date of withdrawal, nor will normal marketing activities or educational support be available unless previous agreement exists between the customer and IBM.
Withdrawn from marketing information
Program name/description Part number IBM Tivoli Application Dependency Discovery BJ0GVIE Manager Multiplatforms V5.1.1 International English DVD 12 8 Bit Encryption Media Pack
Orders for new licenses will be accepted now. Shipment will begin on the planned availability date.
Ordering information for Passport Advantage
Passport Advantage allows you to have a common anniversary date for Software Maintenance renewals, which can simplify management and budgeting for eligible new versions and releases (and related technical support) for your covered products. The anniversary date, established at the start of your Passport Advantage Agreement, will remain unchanged while your Passport Advantage Agreement remains in effect. New software purchases will initially include twelve full months of maintenance coverage. Maintenance in the second year (the first year of renewal) can be prorated to be coterminous with your common anniversary date. Thereafter, all Software Maintenance will renew at the common anniversary date and include twelve full months of maintenance.
Refer to the IBM International Passport Advantage Agreement and to the IBM Software Maintenance Handbook for specific terms relating to, and a more complete description of, technical support provided through Software Maintenance.
The quantity to be specified for the Passport Advantage part numbers in the following table is per managed server for four core processors, per server, or per administrative server. To order for Passport Advantage, specify the desired part number and quantity.
Previously announced part numbers for IBM Tivoli Application Dependency Discovery Manager V7.1 (5724-N55)
Part Number Description E02ENLL IBM Tivoli Application Dependency Discovery Manager Install Annl SW Maint Rnw D575LLL IBM Tivoli Application Dependency Discovery Manager Install License + SW Maint 12 Mon D575MLL IBM Tivoli Application Dependency Discovery Manager Install SW Maint Reinst 12 Months D5831LL IBM Tivoli Application Dependency Discovery Manager Install from RDS (AAS) Trade Up License + SW Maint 12 Months E02EPLL IBM Tivoli Application Dependency Discovery Manager Value Unit Annl SW Maint Rnw D575NLL IBM Tivoli Application Dependency Discovery Manager Value Unit License + SW Maint 12 Months D575PLL IBM Tivoli Application Dependency Discovery Manager Value Unit SW Maintenance Reinstatement 12 Months
New part numbers for IBM Tivoli Application Dependency Discovery Manager V7.1 (5724-N55)
IBM Tivoli Change Management
Part description Part number IBM Tivoli Change Management Authorized User Lic & SW Maint 12 Mo D61SBLL IBM Tivoli Change Management Authorized User SW Maint Annual Renewal E0462LL IBM Tivoli Change Management Authorized User SW Maint Reinstate 12 Mo D61SCLL IBM Tivoli Change Management Concurrent User Lic & SW Maint 12 Mo D61S7LL IBM Tivoli Change Management Concurrent User SW Maint Annual Renewal E0460LL IBM Tivoli Change Management Concurrent User SW Maint Reinstate 12 Mo D61S8LL
IBM Tivoli Application Dependency Discovery Manager
Part description Part number IBM Tivoli Application Dependency Discovery Manager System z Value Unit Lic & SW Maint 12 Mo D61S9LL IBM Tivoli Application Dependency Discovery Manager System z Value Unit Lic & SW Maint 12 Mo E0461LL IBM Tivoli Application Dependency Discovery Manager System z Value Unit SW Maint Reinstate 12 Mo D61SALL
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|Terms and conditions|
The information provided in this announcement letter is for reference and convenience purposes only. The terms and conditions that govern any transaction with IBM are contained in the applicable contract documents such as the IBM International Program License Agreement, IBM International Passport Advantage Agreement, and the IBM Agreement for Acquisition of Software Maintenance.
This product is only available via Passport Advantage. It is not available as shrinkwrap.
Licensing: IBM International Program License Agreement including the License Information document and PoE govern your use of the program. PoEs are required for all authorized use. Part number products only, offered outside of Passport Advantage, where applicable, are license only and do not include Software Maintenance.
This software license includes Software Maintenance, previously referred to as Software Subscription and Technical Support.
License Information form number
IBM Tivoli Application Dependency Discovery Manager License Information form number: GI11-8196-00
IBM Tivoli Change and Configuration Management Database V7.1.0 License Information form number: L-SNEP-774VYC
The program's License Information will be available for review on the IBM Software License Agreement Web site
Limited warranty applies: Yes
Limited warranty: IBM warrants that when the program is used in the specified operating environment, it will conform to its specifications. The warranty applies only to the unmodified portion of the program. IBM does not warrant uninterrupted or error-free operation of the program or that IBM will correct all program defects. You are responsible for the results obtained from the use of the program.
IBM provides you with access to IBM databases containing information on known program defects, defect corrections, restrictions, and bypasses at no additional charge. Consult the IBM Software Support Guide for further information at
IBM will maintain this information for at least one year after the original licensee acquires the program (warranty period).
Program technical support: Technical support of a program product will be available for a minimum of three years from the general availability date, as long as your Software Maintenance is in effect. This technical support allows you to obtain assistance (via telephone or electronic means) from IBM for product-specific, task-oriented questions regarding the installation and operation of the program product. Software Maintenance also provides you with access to updates, releases, and versions of the program. You will be notified, via announcement letter, of discontinuance of support with 12 months' notice. If you require additional technical support from IBM, including an extension of support beyond the discontinuance date, contact your IBM representative or IBM Business Partner. This extension may be available for a fee.
Money-back guarantee: If for any reason you are dissatisfied with the program and you are the original licensee, you may obtain a refund of the amount you paid for it, if within 30 days of your invoice date you return the program and its PoE to the party from whom you obtained it. If you downloaded the program, you may contact the party from whom you acquired it for instructions on how to obtain the refund.
For clarification, note that (1) for programs acquired under the IBM International Passport Advantage offering, this term applies only to your first acquisition of the program and (2) for programs acquired under any of IBM's On/Off Capacity on Demand (CoD) software offerings, this term does not apply since these offerings apply to programs already acquired and in use by you.
Authorization for use on home/portable computer: You may not copy and use this program on another computer without paying additional license fees.
Volume orders (IVO): No
IBM International Passport Advantage Agreement
Passport Advantage applies: Yes, and through the Passport Advantage Web site at
Usage restriction: Yes
Software Maintenance applies: Yes. Software Maintenance is included with licenses purchased through Passport Advantage and Passport Advantage Express. Product upgrades and Technical Support are provided by the Software Maintenance offering as described in the Agreements. Product upgrades provide the latest versions and releases to entitled software and Technical Support provides voice and electronic access to IBM support organizations, worldwide.
IBM includes one year of Software Maintenance with each program license acquired. The initial period of Software Maintenance can be extended by the purchase of a renewal option, if available.
While your Software Maintenance is in effect, IBM provides you assistance for your routine, short duration installation and usage (how-to) questions, and code-related questions. IBM provides assistance via telephone and, if available, electronic access, only to your information systems (IS) technical support personnel during the normal business hours (published prime shift hours) of your IBM support center. (This assistance is not available to your end users.) IBM provides Severity 1 assistance 24 hours a day, 7 days a week. For additional details, consult your IBM Software Support Guide at
Software Maintenance does not include assistance for the design and development of applications, your use of programs in other than their specified operating environment, or failures caused by products for which IBM is not responsible under the applicable agreements.
For additional information about the International Passport Advantage Agreement and the IBM International Passport Advantage Express Agreement, visit the Passport Advantage Web site at
System i Software Maintenance applies: No
Variable charges apply: No
Educational allowance available:
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|IBM Electronic Services|
IBM has transformed its delivery of hardware and software support services to help you achieve higher system availability. Electronic Services is a Web-enabled solution that offers an exclusive, no-additional-charge enhancement to the service and support available for IBM servers. These services are designed to provide the opportunity for greater system availability with faster problem resolution and preemptive monitoring. Electronic Services comprises two separate, but complementary, elements: Electronic Services news page and Electronic Services Agent.
The Electronic Services news page is a single Internet entry point that replaces the multiple entry points traditionally used to access IBM Internet services and support. The news page enables you to gain easier access to IBM resources for assistance in resolving technical problems.
The Electronic Service Agent is no-additional-charge software that resides on your server. It monitors events and transmits system inventory information to IBM on a periodic, client-defined timetable. The Electronic Service Agent automatically reports hardware problems to IBM. Early knowledge about potential problems enables IBM to deliver proactive service that may result in higher system availability and performance. In addition, information collected through the Service Agent is made available to IBM service support representatives when they help answer your questions or diagnose problems. Installation and use of IBM Electronic Service Agent for problem reporting enables IBM to provide better support and service for your IBM server.
To learn how Electronic Services can work for you, visit
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Business Partner information
If you are an IBM Business Partner Distributor for Workstation Software acquiring products from IBM, you may link to Passport Advantage Online for resellers where you can obtain Business Partner pricing information. An IBM ID and password are required.
For Passport Advantage and charges, contact your IBM representative or your authorized IBM Business Partner. Additional information is also available at
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