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IBM WebSphere Message Broker for z/OS V6.1 delivers the enterprise service bus built for connectivity and transformation

IBM United States Software Announcement 207-232
October 9, 2007

 

 ENUS207232.PDF (74KB)

 

Table of contents  Document options  
TOC link At a glance TOC link Publications
TOC link Overview TOC link Technical information
TOC link Key prerequisites TOC link Ordering information
TOC link Planned availability date TOC link Terms and conditions
TOC link Description TOC link IBM Electronic Services
TOC link Product positioning TOC link Prices
TOC link Education support TOC link Order now
TOC link Offering Information  
 
Printable version Printable version

 
At a glance

This new release continues to deliver significant new function that satisfies major customer requirements.

  • Ease-of-use improvements
  • Enhanced support for service-oriented architecture (SOA)
  • Extended connectivity
  • Improved administration and system management facilities
  • Extended platform support
  • Improved performance
  • Coexistence and migration support

For ordering, contact:

Your IBM representative, an IBM Business Partner, or IBM Americas Call Centers at 800-IBM-CALL (Reference: LE001).
 
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Overview

WebSphere® Message Broker for z/OS® V6.1 is the solution for clients seeking an enterprise service bus (ESB) that provides connectivity and transformation spanning heterogeneous IT environments.

WebSphere Message Broker offers the solution your organization needs to transform and route business data between applications. Because it can function as a message and protocol switch, you can connect disparate applications and business data across multiple platforms. It also delivers transformation and intelligent routing capabilities for all your business information. It makes business data available exactly where you want it in the format you need it.

WebSphere Message Broker gives you a flexible and dynamic infrastructure to simplify application integration. With its robust design, scalable architecture, high performance, and ease of use, you can implement an enterprisewide SOA in stages.

With this flexible combination of functions, your organization has the tools to fulfill your integration requirements from any starting point: a simple two-application solution or a multi-application, multiplatform design. As your business expands and the integration challenges multiply, WebSphere Message Broker can accommodate your changing business needs by:

  • Expanding your infrastructure without increasing the complexity
  • Protecting your existing and ongoing investments in applications and data structures
  • Seamlessly extending your connectivity capabilities

WebSphere Message Broker can accommodate many IT environments with support for an array of application and middleware technologies. In addition, it offers the following benefits:

  • Exploits the industry-leading WebSphere MQ messaging infrastructure
  • Supports a broad range of transport protocols
  • Offers numerous ways to customize mediation
  • Uses a simple programming model for connectivity and mediation, including a robust set of prebuilt mediation functions
  • Supports a wide range of transformation options with graphical mapping, Java™, ESQL, XSL, and WebSphere Transformation Extender
  • Delivers extensive administration and systems management facilities for developed solutions
  • Delivers similar performance to traditional transaction processing systems

WebSphere Message Broker is the cost-effective solution for your enterprise's extensive integration and mediation needs today and will protect your investment into the future.
 
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Key prerequisites

Refer to the Software requirements and Hardware requirements sections.
 
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Planned availability date

December 14, 2007
 
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Description

WebSphere Message Broker Version 6.1 delivers significant new function for integrating applications while continuing to improve performance, ease of use, and flexibility for developers and administrators.

Ease of use

  • Get a quick start with a simple installation through the Launchpad; install the run-time product and run a sample in less than an hour
  • Shorten development time with a configuration-driven approach for all new nodes
  • Use graphical tools and viewers to identify message locations and simplify routing and filtering for messages and databases
  • Use the visual message trace for ease of debugging and testing

Enhanced SOA support

  • Supports Web Services Security and Web Services Addressing, and compliance with Basic Profile 1.1
  • Strengthens security and accelerates Web Services Security processing with DataPower SOA Appliance
  • Integration and enhancement of WebSphere Service Registry and Repository support to virtualize services for greater reuse

Extended connectivity

  • Out-of-the-box nodes to simplify management and improve performance for key enterprise resource planning (ERP) integration scenarios (for example, SAP) through WebSphere Adapters packaged as native message-processing nodes
  • Native support for large file processing, including FTP, to simplify processing of large, repeating complex file records without using excessive storage
  • New E-mail Output node
  • WebSphere Transformation Extender integration, including the Launcher, allows WebSphere Transformation Extender maps to run natively in WebSphere Message Broker

Administration and systems management

  • Enterprise-wide identity, authentication, and authorization with Tivoli® and Lightweight Directory Access Protocol (LDAP) servers to enforce service policy at the user level for greater security
  • Administration of WebSphere MQ and WebSphere Message Broker networks through one console with the WebSphere Message Broker Eclipse-based Explorer

Platform support and improved performance

  • 64-bit capability on Linux™ and UNIX®, Java Database Connectivity (JDBC) XA support, and Java 5 on all supported platforms
  • Ultra High Performance XML parser, including schema validation
  • Compacted memory footprint
  • Real-time graphical performance analysis
  • Significant performance improvement on all supported platforms

Coexistence and migration support for previous levels

  • Assets created in Message Broker V5.0 and V6.0 without change
  • Roll-back available with a single action
  • Migration to V6.1 at your own pace

Consulting and services: IBM Services has the breadth, depth, and reach to manage your services needs. You can leverage the deep technical skills of our WebSphere lab-based services and the business consulting, project management, and infrastructure expertise of the IBM Global Services team. Also, IBM Services extends its reach through IBM Business Partners to provide an unmatched portfolio of capabilities. Together, they provide the global reach, intellectual capital, industry insight, and technology leadership to support any critical business need.

For information on IBM Global Services, visit

To learn more about IBM Software Services, visit

To locate an IBM Business Partner, visit

Value Unit-based pricing

Value Unit pricing for eligible IBM eServer® System z™ IBM International Program License Agreement (IPLA) programs enables a lower cost of incremental growth and enterprise aggregation. Each System z IPLA product with Value Unit pricing, has a single price per Value Unit and a conversion matrix, called Value Unit Exhibit, for converting from some designated measurement to Value Units. Most commonly millions of service units (MSUs) is the measurement designated by IBM to be converted to Value Units. Some other measurements are engines or messages. Since MSUs are the most common measurement, that measurement will be used for the remainder of this description.

Value Unit pricing offers price benefits for you. For each System z IPLA program with Value Unit pricing, the quantity of that program needed to satisfy applicable IBM terms and conditions is referred to as the required license capacity. Each of the various Value Unit Exhibits stipulate that the larger your required license capacity, the fewer Value Units per MSU you will need. Value Unit Exhibits are uniquely identified by a three-digit code and referred to using the nomenclature VUExxx, where xxx is the three-digit code.

Subsequent acquisitions of Value Unit priced programs offer additional price benefits. The quantity of each System z IPLA program that you have acquired is referred to as entitled license capacity. To increase your entitled license capacity for a System z IPLA program, the calculation to determine additional needed Value Units is based upon the number of Value Units already acquired.

For each System z IPLA program with Value Unit pricing, you should:

  • Determine the required license capacity, in MSUs
  • Aggregate the MSUs across the enterprise
  • Convert the total MSUs to Value Units, using the applicable Value Unit Exhibit
  • Multiply the price per Value Unit by the total number of Value Units to determine the total cost

To simplify conversion from the designated measurement to Value Units or vice-versa, use the Value Unit Converter Tool. For additional information or to obtain a copy of the Value Unit Converter Tool, visit the Value Unit Converter Tool Web site

Note that Value Units of a given product cannot be exchanged, interchanged, or aggregated with Value Units of another product.

To determine the required license capacity for the System z IPLA program you selected, refer to the Terms and conditions section.
 
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Product positioning

The WebSphere family of products includes software to meet your diverse integration needs as they span varying programming models, qualities of service, and multiple data types. Whether you are looking to exchange a limited amount of data or implement an enterprisewide SOA, you can meet your current and future needs with WebSphere.

WebSphere Message Broker makes full use of the transport and connectivity options from WebSphere MQ and WebSphere Application Server. It offers additional routing and transformation capabilities to implement or extend an ESB.

  • WebSphere Application Server is the leading J2EE application server and development environment, and includes a built-in JMS engine, for messaging between J2EE applications.
  • WebSphere MQ, available on more than 80 platform configurations, is the core of application integration connectivity, and integrates many differing platforms, systems, and applications. It delivers heterogeneous messaging, extending your ESB with assured, reliable message delivery.
  • WebSphere Message Broker with Rules and Formatter Extension offers the full level of function provided by WebSphere Message Broker with additional support for the Rules and Formatter capability from New Era of Networks. This provides continuity for clients who require the use of IBM Rules and Formatter nodes.
  • WebSphere MQ Extended Security Edition enhances WebSphere MQ with end-to-end, application-level data protection features. It enables enterprise-wide, remote management of security policies on your MQ network and can be deployed to existing production environments without changes to existing WebSphere MQ applications.
  • WebSphere Partner Gateway is an environment for creating and managing supply chain partners integrated into your business. It also supports sending and receiving multiple data types over multiple protocols and transport layers. Whether you need to connect to just one or two key supply chain partners or define a network of potentially thousands of partners, editions of this offering can meet your needs.

Product extensions offer additional supported function available as a download from the Internet.

These product extensions are available from

Market-leading application integration software from IBM, including WebSphere MQ and WebSphere Message Broker, helps you:

  • Quickly and economically address business integration issues
  • Become more agile and take rapid advantage of new business opportunities
  • Stay flexible
  • Maintain customer orientation
  • Gain competitive position advantage

WebSphere Message Broker allows you to maximize flexibility as an integrated, On Demand Business by:

  • Leveraging existing resources much more widely than was part of their original design
  • Improving speed of implementation of changes to applications to respond to new opportunities, ensuring that application design and changes are focused on business logic rather than infrastructure details
  • Anticipating and rapidly implementing IT changes as your business changes

Service-oriented architecture (SOA) and an enterprise service bus (ESB)

In an SOA, a connectivity layer often referred to as an ESB optimizes information distribution between service requesters and service providers. Each enterprise can deploy its own unique ESB, reflecting how far it has advanced toward becoming an On Demand Business.

As key members of the IBM WebSphere software portfolio, WebSphere MQ and WebSphere Message Broker enable you to begin deploying or widening the deployment of your ESB today.

Some businesses may find that simple messaging-based connectivity between well-matched applications provides the aspects of integration that they require to implement an effective ESB. Other businesses may find that to extend these capabilities into their wider deployed infrastructure, they realize value of other parts of the WebSphere software portfolio.

These programs help maximize the value of your IT investment by broadening the range of environments this connectivity layer can reach, such as hardware and operating system platforms and non-standards-based programming models as well as J2EE and .NET.

For connecting these diverse programming models there needs to be proven delivery of messages and data between the applications. The proven delivery mechanisms of WebSphere MQ and WebSphere Application Server can extend the standards-based enterprise service bus with reliable connectivity throughout the enterprise. WebSphere Application Server messaging resources provide an optimal Java Message Service (JMS) implementation for use with J2EE-hosted applications. WebSphere MQ seamlessly extends those messaging resources to non-J2EE environments to integrate with virtually anything, across more than 80 platform configurations.

WebSphere Message Broker adds services such as message routing, transformation enrichment, and support for a range of message distribution options and protocols to improve their flexibility and performance. You can integrate many application types on a wide range of systems, exchanging their data together in real time.

WebSphere software delivers integration capabilities that enable you to begin reaping the benefits of SOA with connectivity and integration through an ESB today.

IBM can help you to grow project-by-project toward an On Demand Business. WebSphere MQ, WebSphere Application Server, and WebSphere Message Broker play a pivotal role in creating SOA solutions. It will continue to do so as IBM delivers enhanced capabilities to accelerate the deployment of an integration infrastructure that spans the entire IT ecosystem.

Business Partner information

If you are a Direct Reseller - System Reseller acquiring products from IBM, you may link directly to Business Partner information for this announcement. A PartnerWorld ID and password are required (use IBM ID).

BP Attachment for Announcement Letter 207-232

Trademarks

 
System z is a trademark of International Business Machines Corporation in the United States or other countries or both.
 
WebSphere, z/OS, Tivoli, and eServer are registered trademarks of International Business Machines Corporation in the United States or other countries or both.
 
Java is a trademark of Sun Microsystems, Inc.
 
UNIX is a registered trademark of the Open Company in the United States and other countries.
 
Linux is a trademark of Linus Torvalds in the United States, other countries or both.
 
Other company, product, and service names may be trademarks or service marks of others.

 
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Education support

Training is available for components of WebSphere® Message Broker. This education is offered by IBM Learning Services, IBM WebSphere Training and Technical Enablement, and Education Centers for IBM Software (ECIS). Information regarding worldwide availability of education offerings, including curriculum roadmaps, is available on the following Web sites

Call IBM training at 800-IBM-TEACH (426-8322) for catalogs, schedules, and enrollments.
 
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Offering Information

Product information is available via the Offering Information Web site


 
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Publications

An Installation Guide and Quick Start Guide are shipped with these programs.

Online product documentation is integrated within the product and is also supplied on the Quick Start CD-ROM.

The IBM Publications Center

The Publications Center is a worldwide central repository for IBM product publications and marketing material with a catalog of 70,000 items. Extensive search facilities are provided. Payment options for orders are via credit card (in the U.S.) or customer number for 20 countries. A large number of publications are available online in various file formats, and they can all be downloaded by all countries, free of charge.
 
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Technical information

Hardware requirements

Any vendor hardware explicitly compatible and fully capable of running the specified operating system, the corresponding supporting software, and associated applications unmodified. Responsibility to provide statement of full compatibility between machines lies with the original equipment provider.

Server requirements:

Any server capable of running one of the listed z/OS® releases. Visit

Software requirements

For the latest information, visit

Note: Before installing any new products, ensure that you review your current preventive service planning (PSP) information.

Planning information

Customer responsibilities: You must provide at least the minimum hardware and software environments in which the licensed programs operate.

You must identify the machine on which they will install WebSphere Message Broker for z/OS or Message Broker with Rules and Formatter Extension for z/OS. Then identify the MSU tier in which you fit and calculate the number of Value Units for the required Use Authorization.

Before operating the system, you must confirm that you have sufficient Use Authorization to use the system.

You must purchase the appropriate number of Value Units before using the system.

Problem determination (PD) is a customer responsibility. PD is an assessment of whether a problem is caused by hardware or software. It is complete only when the cause of the problem is identified. This assessment includes examination of available symptoms using the PD procedures documented in the product.

Problem source identification (PSI) is a customer responsibility. PSI begins when software is determined to be the source of the problem. It includes tracing the source of the program to a host system control program (SCP), an application program, or another source. Assisting the client with PSI is an IBM service and support responsibility.

Packaging: The WebSphere Message Broker for z/OS package consists of 3480 Tape Cartridges, Program Directories, CD-ROMs, license information, and proof of entitlement (PoE).

The WebSphere Message Broker for z/OS V6.1 program package contains:

  • Installation tapes for WebSphere Message Broker for z/OS V6.1
  • License Information (GC34-6912)
  • Program Directory (GI13-0521)
  • Message Broker CD-ROMs for Windows™, AIX®, HP-UX, Solaris on SPARC, Solaris x86-64, Linux™ x86, Linux x86-64, Linux on System z™, Linux on POWER™, and HP on Itanium
  • Message Broker DVDs for Windows and Linux x86
  • DB2® V9.1 for WebSphere Broker Products CD-ROMs
  • WebSphere Message Broker Toolkit for Windows and Linux x86 CD-ROMs
  • WebSphere MQ V6.0 CD-ROMs
  • WebSphere MQ Everyplace™ V2.0.2 CD-ROM
  • WebSphere Message Brokers V6.1 Quick Start CD-ROM
  • Installation Guide (GC34-6866)
  • IBM International Program License Agreement (Z125-3301)

The WebSphere Message Broker with Rules and Formatter Extension for z/OS V6.1 program package contains:

  • Installation tapes for WebSphere Message Broker for z/OS V6.1
  • Installation tapes for WebSphere Message Broker with Rules and Formatter Extension for z/OS V6.1
  • License Information (GC34-6912)
  • Program Directory (GI13-0522)
  • WebSphere Message Broker V6.1 CD-ROMs for Windows, AIX, HP-UX, Solaris on SPARC, and Linux x86
  • Message Broker DVDs for Windows and Linux x86
  • Rules & Formatter Runtime Extension CD-ROMs
  • Rules & Formatter Design-Time Extension CD-ROM
  • DB2 V9.1 for WebSphere Broker Products CD-ROMs
  • WebSphere MQ V6.0 server CD-ROMs
  • WebSphere Message Broker Toolkit for Windows and Linux CD-ROMs
  • WebSphere MQ Everyplace V2.0.2 CD-ROM
  • WebSphere Message Brokers V6.1 Quick Start CD-ROM
  • Installation Guide (GC34-6866)
  • IBM International Program License Agreement (Z125-3301)
  • PoE

License restrictions

Copies of WebSphere Message Broker for Multiplatforms and DB2 are provided to allow you to deploy the Rational® Application Developer for Windows and Linux. Refer to Terms and Conditions within the package. This program, when downloaded from a Web site, contains the applicable IBM license agreement, and License Information, if appropriate, and will be presented for acceptance at the time of installation of the program. For future reference, the license and License Information will be stored in a directory such as LICENSE.TXT.

Security, auditability, and control

WebSphere Message Broker for z/OS and WebSphere Message Broker for z/OS with Rules and Formatter Extension use the security and auditability features of the workstation or server operating system.

In addition, WebSphere MQ implements a level of security including access control of queues and authorization between message queue managers.

The customer is responsible for evaluation, selection and implementation of security features, administration procedures and appropriate controls in application systems and communication facilities.

The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communication facilities.

Software services

IBM Software Services has the breadth, depth, and reach to manage your services needs. You can leverage the deep technical skills of our lab-based, software services team and the business consulting, project management, and infrastructure expertise of our IBM Global Services team. Also, we extend our IBM Software Services reach through IBM Business Partners to provide an unmatched portfolio of capabilities. Together, we provide the global reach, intellectual capital, industry insight, and technology leadership to support any critical business need.

To learn more about IBM Software Services or to contact a Software Services sales specialist, visit


 
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Ordering information

Charge metric

                     Part number or
Program name         PID number       Charge metric
 
IBM WebSphere        5655-M74         Value Unit
 Message Broker
 for z/OS V6.1
IBM WebSphere        5697-J09         Value Unit
 Message Broker
 for z/OS with
 Rules and
 Formatter
 Extension V6.1

The charge units used for WebSphere Message Broker for z/OS V6.1 and WebSphere Message Broker with Rules and Formatter Extension for z/OS V6.1 are based on Value Units, depending on the measured system usage (MSU) level of the server on which the Message Broker is installed. MSU tiers are applied and the cumulative Value Unit/MSU rate determines the charge.

For information on value units, refer to the Ordering information section.

Value unit transferability

Value Units purchased as a result of this announcement are intended to be used on z/OS only. Processor license units (PLUs) purchased to use WebSphere Message Broker on other platforms can be transferred for use on z/OS but only with reference to the IBM Special Bid pricer for approval.

Entry option for z800 and z900 servers

WebSphere Message Broker for z/OS V6.1 and WebSphere Message Broker with Rules and Formatter Extension for z/OS V6.1 are eligible for the Entry Option for z800 and z900 servers pricing. The Addendum for zSeries® WebSphere Platform Products Entry Option (Z125-6851) must be signed. For more information, refer to 203-093 , dated April 8, 2003.

Sub-capacity processor

A processor (commonly called a CPU or core) is a functional unit within a computing device that interprets and executes instructions. A processor consists of at least an instruction control unit and one or more arithmetic or logic unit. With multicore technology, each core is considered a processor. For programs eligible for sub-capacity licensing, a PoE must be acquired for all activated processors available for use in each partition (utilizing eligible partitioning technologies) where the program runs. Refer to the International Passport Advantage® Agreement Attachment for Sub-Capacity Terms or the program"s license information to determine applicable sub-capacity terms.

The programs in this announcement all have Value Unit-based pricing.

Program
number     Program name               Value Unit exhibit
 
5655-M74   WebSphere Message Broker
            for z/OS V6.1             VUE007
 
5697-J09   WebSphere Message Broker
            with Rules and            VUE007
            Formatter Extension
            for z/OS V6.1

For each System z IPLA program with Value Unit pricing, the quantity of that program needed to satisfy applicable IBM terms and conditions is referred to as the required license capacity. Your required license capacity is based upon the following factors:

  • The System z IPLA program you select
  • The applicable Value Unit Exhibit
  • The applicable terms
  • Whether your current mainframes are full-capacity or sub-capacity

Value Unit exhibit VUE007

              MSUs      MSUs
            minimum   maximum   Value Units/MSU
 
Base           1         3           1
Tier A         4        45           0.45
Tier B        46       175           0.36
Tier C       176       315           0.27
Tier D       316         +           0.2

Value Units for mainframes without MSU ratings:

Hardware     Value Units/machine
 
MP3000 H30            6
MP3000 H50            8
MP3000 H70           12
ESL Models            2

Ordering example

The total number of Value Units is calculated according to the following example.

If your required license capacity is 1,500 MSUs for your selected System z IPLA product, the applicable Value Units would be:

            Translation from MSUs to Value Units
 
            MSUs    *  Value Units/MSU  = Value Units
 
Base          3     *      1.00         =      3.00
Tier A       42     *       .45         =     18.90
Tier B      130     *       .36         =     46.80
Tier C      140     *       .27         =     37.80
Tier D    1,185     *       .20         =    237.00
 
Total     1,500                              343.50

When calculating the total number of Value Units, the sum is to be rounded up to the next integer.

Ordering z/OS through the Internet

ShopzSeries provides an easy way to plan and order your z/OS ServerPac or CBPDO. It will analyze your current installation, determine the correct product migration, and present your new configuration based on z/OS. Additional products can also be added to your order (including determination of whether all product requisites are satisfied). ShopzSeries is available in the U.S. and several countries in Europe. In countries where ShopzSeries is not available yet, contact your IBM representative (or IBM Business Partner) to handle your order via the traditional IBM ordering process. For more details and availability, visit the ShopzSeries Web site at

Basic license

On/Off Capacity on Demand (On/Off CoD)

5655-M74 -- WebSphere Message Broker for z/OS V6.1
5655-I59 -- WebSphere Message Broker for z/OS
            Subscription and Support
5697-J09 -- WebSphere Message Broker with Rules and Formatter
            Extension for z/OS V6.1
5655-G98 -- WebSphere Message Broker with Rules and Formatter
            Extension for z/OS
            Subscription and Support

WebSphere Message Broker for z/OS V6.1 is eligible for On/Off CoD with a temporary use charge calculated based on MSUs per-day usage.

Program name  WebSphere Message Broker for z/OS V6.1
Program PID   5655-M74
 
Entitlement                          License option/
identifier      Description          Pricing metric
 
S011ZV2         WebSphere Message    Basic OTC, Per MSU-day TUC
                 Broker for
                 z/OS V6.1

WebSphere Message Broker with Rules and Formatter Extension for z/OS V6.1 is eligible for On/Off CoD with a temporary use charge calculated based on MSUs per-day usage. LA includes Brazil only.

Program name  WebSphere Message Broker with Rules and Formatter
              Extension for z/OS V6.1
Program PID   5697-J09
 
Entitlement                          License option/
identifier      Description          Pricing metric
 
S011L10         WebSphere Message    Basic OTC, Per MSU-day TUC
                 Broker with Rules
                 and Formatter
                 Extension for
                 z/OS V6.1

Translation from MSUs to Value Units
 
           MSUs       Value Units/MSU
 
Base        1-3            1.00
Tier A      4-45           0.45
Tier B     46-175          0.36
Tier C    176-315          0.27
Tier D    316+             0.20

To order, specify the program product number and the appropriate license or charge option. Also, specify the desired distribution medium. To suppress shipment of media, select the license-only option in CFSW.

Program Name  WebSphere Message Broker for z/OS V6.1
Program PID   5655-M74

The following information is a summary of all license options and pricing metrics offered for the preceding PID number.

Entitlement                             License options/
identifier      Description             Pricing metrics
 
S011ZV2         WebSphere Message       Basic OTC, Value Units
                 Broker for z/OS V6.1
 
Orderable supply ID    Language         Distribution medium
 
S011ZTZ                US English       3480 Tape Cartridge

Subscription and Support PID 5655-I59

The following information is a summary of all license options and pricing metrics offered for the preceding PID number.

Entitlement                          License options/
identifier      Description          Pricing metrics
 
S00WWTM         WebSphere Message    Basic ALC, Value Units SW S&S
                 Broker for z/OS     Basic MLC, Value Units SW S&S
                                     Decline SW S&S (no charge)
                                     Per MSU SW S&S Registration
 
Orderable supply ID    Language      Distribution medium
 
S00WWSV                US English    Hardcopy Pub

Program Name  WebSphere Message Broker with Rules and Formatter
              Extension for z/OS V6.1
Program PID   5697-J09

The following information is a summary of all license options and pricing metrics offered for the preceding PID number.

Entitlement                          License options/
identifier      Description          Pricing metrics
 
S011L10         WebSphere Message    Basic OTC, Value Units SW S&S
                 Broker with Rules
                 and Formatter
                 Extension for
                 z/OS V6.1
 
Orderable supply ID    Language      Distribution medium
 
S011L11                US English    3480 Tape Cartridge

Subscription and Support PID 5655-G98

The following information is a summary of all license options and pricing metrics offered for the preceding PID number.

Entitlement                          License options/
identifier    Description            Pricing metrics
 
S00W3N7       WebSphere Message      Basic ALC, Value Units SW S&S
               Broker with Rules     Basic MLC, Value Units SW S&S
               and Formatter          (EMEA and Brazil only)
               Extension for z/OS    Decline SW S&S (no charge)
                                     Per MSU SW S&S Registration
 
Orderable supply ID    Language      Distribution medium
 
S00VWWB                US English    Hardcopy Pub

Subscription and Support

To receive voice technical support via telephone and future releases and versions at no additional charge, Subscription and Support must be ordered. The capacity of Subscription and Support (Value Units) must be the same as the capacity ordered for the product licenses.

To order, specify the Subscription and Support program number (PID) referenced preceding and the appropriate license or charge option.

IBM is also providing Subscription and Support for these products via a separately purchased offering under the terms of the IBM International Agreement for Acquisition of Software Maintenance. This offering:

  • Includes and extends the support services provided in the base support to include technical support via telephone.
  • Entitles you to future releases and versions, at no additional charge. Note that you are not entitled to new products.

When Subscription and Support is ordered, the charges will renew automatically annually unless cancelled by you.

The combined effect of the IPLA license and the Agreement for Acquisition of Software Maintenance gives you rights and support services comparable to those under the traditional ICA S/390® and zSeries license or its equivalent. To ensure that you continue to enjoy the level of support you are used to in the ICA business model, you must order both the license for the program and the support for the selected programs at the same Value Unit quantities.

Single version charging: To elect single version charging, you must notify and identify to IBM the prior program and replacement program, and the machine the programs are operating on.

Customized offerings

Product deliverables are shipped only via Customized Offerings (for example, CBPDO, ServerPac, SystemPac®).

CBPDO and ServerPac are offered for Internet delivery, where ShopzSeries product ordering is available. Internet delivery of ServerPac may help improve automation and software delivery time. For more details on Internet delivery, refer to the ShopzSeries help information at

Media type for this software product is chosen during the Customized Offerings ordering process. Based on your customer environment, it is recommended that the highest possible density tape media is selected. Currently offered media types are:

  • CBPDOs — 3480, 3480 Compressed, 3490E, 3590, 3592*
  • ServerPacs — 3480, 3480 Compressed, 3490E, 3590, 3592*
  • SystemPacs — 3480, 3480 Compressed, 3490E, 3590, 3592*
*
3592 is highest density media. Selecting 3592 will ship the fewest number of media.

Once a product becomes generally available, it will be included in the next ServerPac and SystemPac monthly update.

Production of software product orders will begin on the planned general availability date.

  • CBPDO shipments will begin one week after general availability.
  • ServerPac shipments will begin two weeks after inclusion in ServerPac.
  • SystemPac shipments will begin four weeks after inclusion in SystemPac due to additional customization, and data input verification.

 
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Terms and conditions

The information provided in this announcement letter is for reference and convenience purposes only. The terms and conditions that govern any transaction with IBM are contained in the applicable contract documents such as the IBM International Program License Agreement, IBM International Passport Advantage Agreement, and the IBM Agreement for Acquisition of Software Maintenance.

Licensing: IBM International Program License Agreement including the License Information (LI) document and PoE govern your use of the program. PoEs are required for all authorized use.

Agreement for acquisition of Software Maintenance: The IBM Agreement for Acquisition of Software Maintenance (Z125-6011) applies for maintenance and does not require customer signatures.

These programs are licensed under the IBM Program License Agreement (IPLA) and the associated Agreement for Acquisition of Software Maintenance, which provide for support with ongoing access to releases and versions of the program. These programs have a one-time license charge for use of the program and an annual renewable charge for the enhanced support that includes telephone assistance (voice support for defects during normal business hours), as well as access to updates, releases, and versions of the program as long as support is in effect.

S/390 and System z IBM Operational Support Services — SoftwareXcel is an option if you want added services.

Limited warranty: Yes

Limited warranty: IBM warrants that when the program is used in the specified operating environment, it will conform to its specifications. The warranty applies only to the unmodified portion of the program. IBM does not warrant uninterrupted or error-free operation of the program or that IBM will correct all program defects. You are responsible for the results obtained from the use of the program.

IBM provides you with access to IBM databases containing information on known program defects, defect corrections, restrictions, and bypasses at no additional charge. Consult the IBM Software Support Guide for further information at

IBM will maintain this information for at least one year after the original licensee acquires the program (warranty period).

Program support: Enhanced support, called Subscription and Support, includes telephone assistance, as well as access to updates, releases, and versions of the program as long as support is in effect. You will be notified of discontinuance of support with 12 months" notice.

Money-back guarantee: If for any reason you are dissatisfied with the program and you are the original licensee, you may obtain a refund of the amount you paid for it, if within 30 days of your invoice date you return the program and its PoE to the party from whom you obtained it. If you downloaded the program, you may contact the party from whom you acquired it for instructions on how to obtain the refund.

For clarification, note that for programs acquired under any of IBM"s On/Off Capacity on Demand (On/Off CoD) software offerings, this term does not apply since these offerings apply to programs already acquired and in use by you.

Authorization for use on home/portable computer: You may not copy and use this program on another computer without paying additional license fees.

Other terms

Volume orders (IVO): No

IBM International Passport Advantage Agreement

Passport Advantage applies: No

Usage restriction: Yes

Program-unique terms

  1. Charging and license use management
  2. DataDirect ODBC Driver Manager components
  3. DB2 Restricted Enterprise Edition
  4. Derby SDK
  5. Message Brokers Toolkit
  6. Rules and Formatter
  7. WebSphere Adapters
  8. WebSphere MQ
  9. WebSphere MQ Everyplace
  10. LPEX V3.2
  11. Microsoft™ code
  12. Unit testing
  13. Use of components on separate machines

The various program-unique terms set forth or referred to apply to the program and to its components as identified below, and are in addition to, and may modify, those of the IBM IPLA.

1. Charging and license use management

Charges for authorized use of the Program are based on processor Value Units. The use of the program on any server machine requires 100 Value Units to be acquired (from IBM or an IBM Business Partner) for each processor or symmetric multiprocessor contained in the server machine on which any copy of the program is to run. Value Units are required for every server machine on which the Broker component of the program is installed. You are also required to obtain a corresponding number of additional Value Units if the program installation is moved to a server machine with a greater number of processors, or if any additional processors are added to the server machine on which the program is installed. Failure to comply with requirement for the appropriate number of Value Units will invalidate the terms of this license.

On distributed platforms, License Use Management software is used to monitor compliance. You should retain your original product and all Passport Advantage documents as PoE.

No separate server authorizations are required to license any other component part of the program.

Specific restrictions also apply to various components of the program, as described below.

2. DataDirect ODBC Driver Manager components

Portions of this program are copyrighted by DataDirect Technologies, 1991 — 2003.

3. DB2 Restricted Enterprise Edition

Limited use license DB2 Restricted Enterprise Edition: DB2 Restricted Enterprise Edition includes portions of DB2 Enterprise Server Edition V9.1. You are authorized to install and use one copy of this program only in association with your licensed use of WebSphere Message Broker for the storage and management of data used and generated by the other IBM program, and not for other data management purposes. DB2 Restricted Enterprise Edition is to be used only by the internal components of the program. For example, DB2 Restricted Enterprise Edition can be used as a repository for configuration information generated by WebSphere Message Broker and cannot be used to build or extend custom applications that store business data; this license does not permit inbound connections to the database from other applications for queries or report generation. You are not authorized to install any separately purchasable features that are available for DB2 unless You purchase a fully licensed version of DB2.

If you use the program with a separately licensed DB2 V9 data server, the license terms of that data server take precedence over these terms.

The supplied limited-use license of DB2 can be installed on a separate server from the Broker Runtime, subject to the processor Value Unit count of the server that runs the DB2 instance being less than or equal to the processor Value Unit count of the purchased licenses of WebSphere Message Broker. The installation and use of this DB2 license must remain restricted to the information related to the deployed WebSphere Message Broker server run times.

You are allowed to deploy the supplied license of DB2 on a separate server from the Broker, to aid the centralized management of your deployment and to assist in your high availability configuration. Note, however, that DB2 must still be used only with data generated by, and used by, the Broker. DB2 must not be used with other user-generated data.

Your use of the DB2 and DB2 Run-time Client components is subject to the terms and conditions of the license agreement which accompany the components except as limited in this license. The DB2 components may not be used for any other purpose. Contact your DB2 reseller if your needs exceed this license agreement to obtain a full DB2 and DB2 Run-Time Client program.

4. Derby SDK

The program includes an embedded version of Derby SDK V10.2 (or components of Derby SDK V10.2). Your use of Derby SDK includes the right to copy, modify, prepare derivative works of, and embed Derby SDK into applications you develop, and to redistribute Derby SDK, as modified, as part of those applications, provided that you: (1) agree to defend, hold harmless and indemnify IBM from and against any and all claims, liabilities, damages, expenses and costs arising out of or in connection with your use or distribution of the Program, modifications thereof, or your application program(s), and (2) distribute your applications under a license that states (i) that IBM (or any suppliers of code included in your application) assumes no responsibility and extend(s) no warranties covering its (their) code, (ii) disclaims implied warranties and any indemnities for the IBM (or any suppliers") code, and (iii) extends to IBM (or any suppliers of code included in your application) the same cumulative limits of liability protections that you provide for yourself in your license. Each copy or partial copy of IBM Derby SDK, or any modifications thereof, must include a copyright notice as follows:

"(C) Copyright (your company name) (year). Portions of this code are derived from an IBM Program. (C) Copyright IBM Corp. 1997-2004. All rights reserved."

5. Message Brokers Toolkit

The Message Brokers Toolkit included with the program includes a copy of IBM Rational Application Developer (RAD) and WebSphere Eclipse Platform components. You are authorized to use Rational Application Developer and WebSphere Eclipse Platform components only with the Message Brokers Toolkit, and not for other purposes. (To use IBM Rational Application Developer and IBM WebSphere Eclipse Platform components for any other purpose, you must acquire a separate (unrestricted) PoE that authorizes such use of the Rational Application Developer and WebSphere Eclipse Platform software product.)

6. Rules and Formatter

The WebSphere Message Broker with Rules and Formatter Extension includes certain "Rules and Formatter" material supplied under license by Sybase Inc. ("R+F Code").

The following apply in respect of the R+F Code:

You may not assign or transfer the R+F Code to any other end user;

Sybase Inc. DISCLAIMS ALL WARRANTIES WITH RESPECT TO THE USE OF THE R+F CODE INCLUDED IN THE PROGRAM, INCLUDING WITHOUT LIMITATION ANY WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE; and

The aggregate liability of Sybase Inc to you for all claims relating to the R+F Code shall not exceed the amount paid by you for the program.

7. WebSphere Adapters

The program contains the following WebSphere Adapters packaged as native message processing nodes:

  • WebSphere Adapter for SAP Software V6.1
  • WebSphere Adapter for Siebel Business Applications V6.1
  • WebSphere Adapter for PeopleSoft Enterprise V6.1

You are authorized to use the Adapter nodes on the same machine as the program only in association with your licensed use of the program. You are authorized to use the Adapter nodes only for "unit testing" with a test run-time environment provided in the program. For the purpose of these program-unique terms, "unit testing" consists of testing message flows that use one or more Adapter nodes to connect to their related applications to confirm the message flows function appropriately. See also "Unit Testing" below.

Any other use of the Adapter nodes with the program requires a separate authorization, acquired either on a per-application-instance or per-establishment basis.

With a "per-establishment" authorization for an WebSphere Adapter, you are permitted to deploy an unlimited number of copies of the licensed adapter components to multiple brokers owned or leased by you that are located at a single physical site, including the surrounding campus and satellite offices. With a per-application-instance authorization for an WebSphere Adapter, you are permitted to deploy an unlimited number of copies of the licensed adapter components to one broker.

8. WebSphere MQ

WebSphere MQ (distributed environments only): The program includes a limited-use license in respect of WebSphere MQ V6.0. For each PoE you are authorized to install and use WebSphere MQ V6.0 in association with your use of the program components, as follows:

  • For every deployment of the Broker Runtime component, you are authorized to install and use one license of WebSphere MQ V6.0 in accordance with the terms and conditions of that program.
  • You are authorized to install and use one WebSphere MQ V6.0 license for each deployment of the Configuration Manager and User Name Server components. This license must be used only for messages generated by the components of the program (the Configuration Manager and User Name Server), and not for any other purpose (to use WebSphere MQ V6.0 for any other purpose, you must acquire a separate (unrestricted) Proof of Entitlement which authorizes such use of a WebSphere MQ V6.0 software product).

9. WebSphere MQ Everyplace

The program includes a copy of WebSphere MQ Everyplace version 2.0.2 (WebSphere MQ Everyplace). For each PoE, you are authorized to install and use WebSphere MQ Everyplace in association with your use of the Program, as follows:

  • You are authorized to install a maximum of one copy of WebSphere MQ Everyplace for use with the program.
  • You are authorized to use WebSphere MQ Everyplace only with messages generated for the program, and not for other purposes. (To use WebSphere MQ Everyplace for any other purpose, you must acquire a separate (unrestricted) PoE that authorizes such use of a WebSphere MQ Everyplace software product.)

10. LPEX V3.2

IBM has made certain modifications to the Eclipse Code for the LPEX component, which modifications are referred to as the "Eclipse Platform Classes'. The Eclipse Platform Classes were not contributed back to the Eclipse Foundation because they are unique to this Program and its LPEX component. The source code for the Eclipse Platform Classes can be obtained from IBM via an e-mail request to daniel@ca.ibm.com.

11. Microsoft code

The program contains some redistributable software from Microsoft Corporation. In addition to other terms and conditions stated in this License Agreement, you may not reverse engineer, decompile or disassemble such software, except and only to the extent that it is expressly permitted by applicable law notwithstanding this limitation.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL MICROSOFT OR ITS SUPPLIERS BE LIABLE FOR ANY SPECIAL, INCIDENTAL, PUNITIVE, INDIRECT, OR CONSEQUENTIAL DAMAGES WHATSOEVER (INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS OR CONFIDENTIAL OR OTHER INFORMATION, FOR BUSINESS INTERRUPTION, FOR PERSONAL INJURY, FOR LOSS OF PRIVACY, FOR FAILURE TO MEET ANY DUTY INCLUDING OF GOOD FAITH OR OF REASONABLE CARE, FOR NEGLIGENCE, AND FOR ANY OTHER PECUNIARY OR OTHER LOSS WHATSOEVER) ARISING OUT OF OR IN ANY WAY RELATED TO THE USE OF OR INABILITY TO USE THE SOFTWARE, THE PROVISION OF OR FAILURE TO PROVIDE SUPPORT OR OTHER SERVICES, INFORMATION, SOFTWARE AND RELATED CONTENT THROUGH THE SOFTWARE OR OTHERWISE ARISING OUT OF USE OF THE SOFTWARE, EVEN IN THE EVENT OF THE FAULT, TORT (INCLUDING NEGLIGENCE), MISREPRESENTATION, STRICT LIABILITY, BREACH OF CONTRACT OR BREACH OF WARRANTY OF MICROSOFT OR ANY SUPPLIER, AND EVEN IF MICROSOFT OR ANY SUPPLIER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

NOTWITHSTANDING ANY DAMAGES THAT YOU MIGHT INCUR FOR ANY REASON WHATSOEVER (INCLUDING, WITHOUT LIMITATION, ALL DAMAGES REFERENCED HEREIN AND ALL DIRECT OR GENERAL DAMAGES IN CONTRACT OR ANYTHING ELSE), THE ENTIRE LIABILITY OF MICROSOFT AND ANY OF ITS SUPPLIERS AND YOUR EXCLUSIVE REMEDY HEREUNDER SHALL BE LIMITED TO THE GREATER OF THE ACTUAL DAMAGES YOU INCUR IN REASONABLE RELIANCE ON THE SOFTWARE UP TO THE AMOUNT ACTUALLY PAID BY YOU FOR THE SOFTWARE OR US$5.00. THE FOREGOING LIMITATIONS, EXCLUSIONS AND DISCLAIMERS SHALL APPLY TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, EVEN IF ANY REMEDY FAILS ITS ESSENTIAL PURPOSE.

12. Unit testing

A. For distributed platforms

The program license authorizes multiple developers to install one copy of the Broker Runtime, the Toolkit, WebSphere MQ and DB2 on a single Microsoft Windows machine or a single Linux machine running on Intel® per developer, for purposes of "unit testing'. "Unit testing" is limited to testing of configurations written or generated by such developer to confirm that such configuration functions as designed. Such authorized "unit testing" DOES NOT include any of the following:

1. Testing message flows on servers separate from the developer"s machine. The developer may create local message flows that connect to remote servers hosting non-production applications and services in a unit-test environment;

2. Exchanging messages with any production application or system, or

3. Simulating production workloads for the purpose of testing scalability of any code, application or system in an integration test environment

B. For the z/OS platform

The program license authorizes multiple developers to install one copy of the Broker Runtime and the Toolkit on a single Microsoft Windows machine or a single Linux machine running on Intel per developer for purposes of "unit testing." "Unit testing" is limited to testing of configurations written or generated by such developer to confirm that such configuration functions as designed. Such authorized "unit testing" DOES NOT include any of the following:

1. Testing message flows on servers separate from the developer"s machine. The developer may create local message flows that connect to remote servers hosting non-production applications and services in a unit-test environment;

2. Exchanging messages with any production application or system;

3. Simulating production workloads for the purpose of testing scalability of any code, application or system in an integration test environment

4. Use of components on separate machines

The program consists of several components:

1. Broker Runtime

2. Configuration Manager

3. User Name Server

4. Database Manager

5. Message Broker Toolkit

Each such component may be installed on only a single machine, at any one time except for the Message Broker Toolkit, which may be installed on multiple machines provided that they are all used in conjunction with the same broker machine.

You may use the program's Configuration Manager on the same server machine as the Broker Runtime component, or on one Microsoft Windows or Linux x86 machine.

Software Maintenance applies

No. For operating system software, the revised IBM Operational Support Services — SoftwareXcel offering will provide support for those operating systems and associated products that are not available with the newly announced Software Maintenance offering. This will ensure total support coverage for your enterprise needs, including IBM and selected non-IBM products. For complete lists of products supported under both the current and revised SoftwareXcel offering, visit

For additional information on the revised IBM Operational Support Services, refer to 601-023 , dated July 10, 2001.

IBM Operational Support Services — SoftwareXcel: Yes

System i™ Software Maintenance applies: No

Variable charges apply: No

Educational allowance available

Yes. A 15% education allowance applies to qualified education institution customers.

Sub-capacity terms and conditions

For each System z IPLA program with Value Unit pricing, the quantity of that program needed to satisfy applicable IBM terms and conditions is referred to as the required license capacity. Your required license capacity is based upon the following factors:

  • The System z IPLA program you select
  • The applicable Value Unit Exhibit
  • The applicable terms
  • Whether your current mainframes are full capacity or sub-capacity

For more information on the Value Unit Exhibit for the System z IPLA program you selected, refer to the Ordering information section.

Program                                             Parent,
number     Program name          Terms              if applicable
 
5655-M74   WebSphere Message     Execution-based    N/A
            Broker for z/OS
 
5697-J09   WebSphere Message     Execution-based    N/A
            Broker with Rules
            and Formatter
            Extension for z/OS

Full-capacity mainframes: In cases where full capacity is applicable, the following terms apply.

Execution based, z/OS based, full machine based: The required capacity of a System z IPLA program with these terms equals the MSU-rated capacity of the machines where the System z IPLA program executes.

For more information on mainframe MSU-rated capacities, visit

Reference-based: The required license capacity of a System z IPLA program with these terms equals the license capacity of the applicable monthly license charge (MLC) program. This MLC program is called the parent program.

Sub-capacity mainframes: In cases where sub-capacity is applicable, the following terms apply.

Execution-based: The required capacity of a System z IPLA sub-capacity program with these terms equals the capacity of the LPARs where the System z IPLA program executes.

z/OS-based: The required license capacity of a System z IPLA program with these terms equals the license capacity of z/OS (and z/OS.e) on the machines where the System z IPLA program executes.

Reference-based: The required license capacity of a System z IPLA program with these terms equals the license capacity of the applicable monthly license charge (MLC) program. This MLC program is called the parent program.

Full-machine-based: The required license capacity of a System z IPLA program with full-machine-based terms equals the MSU-rated capacity of the machines where the System z IPLA program executes.

For more information on mainframe MSU-rated capacities, refer to The System/370™, System/390®, and System z Machine Exhibit (Z125-3901), or visit the Mainframes section of the System z Exhibits Web site

For more information on sub-capacity System z IPLA terms and conditions, refer to 204-184 , dated August 10, 2004.

For additional information for products with reference-based terms, System z IPLA sub-capacity programs with reference-based terms adds value to the parent program across the environment, regardless of where in the environment the System z IPLA program executes.

An environment is defined as either a single or stand-alone machine or a qualified Parallel Sysplex®. You may have one or more different environments across the enterprise. To determine the required license capacity for each System z IPLA program with referenced-based terms, each environment should be assessed separately.

When a System z IPLA sub-capacity program with reference-based terms is used in a qualified Parallel Sysplex environment, the required license capacity of the System z IPLA program must equal with the license capacity of the parent program across the Parallel Sysplex. Qualified Parallel Sysplex refers to one:

  • That meets the criteria defined in 198-001 , dated January 13, 1998
  • Where MLC pricing is aggregated across the Sysplex

Sub-capacity eligibility: To be eligible for sub-capacity charging on select System z IPLA programs, you must first implement and comply with all terms of either sub-capacity Workload License Charges (WLC) or sub-capacity Entry Workload License Charges (EWLC). To implement sub-capacity WLC or EWLC, a machine must be System z (or equivalent). On that machine:

  • All instances of the OS/390® operating system must be migrated to the z/OS (or z/OS.e) operating systems
  • Any licenses for the OS/390 operating system must be discontinued
  • All instances of the z/OS operating (or z/OS.e) systems must be running in z/Architecture™ (64-bit) mode

For that machine, you must create and submit a Sub-Capacity Report to IBM each month. Sub-Capacity Reports must be generated using the Sub-Capacity Reporting Tool (SCRT). For additional information or to obtain a copy of SCRT, visit the System z Software Pricing Web site

You must comply with all of the terms of the WLC or EWLC offering, whichever is applicable:

  • The complete terms and conditions of sub-capacity WLC are defined in the IBM Customer Agreement — Attachment for System z Workload License Charges (Z125-6516).
  • The complete terms and conditions for sub-capacity EWLC are defined in the IBM Customer Agreement — Attachment for IBM eServer System z 890 and 800 License Charges (Z125-6587).

Additionally, you must sign and comply with the terms and conditions specified in the amendment to the IPLA contract — Amendment for IBM System z9™ and eServer zSeries Programs Sub-Capacity Pricing (Z125-6929). Once the amendment is signed, the terms in the amendment replace any and all previous System z IPLA sub-capacity terms and conditions.

Sub-capacity utilization determination

Sub-capacity utilization is determined based on the product"s own execution as reported to IBM in accordance with the requirements for reporting sub-capacity utilization for products.

On/Off Capacity on Demand (CoD)

To be eligible for On/Off CoD pricing, you must be enabled for temporary capacity on the corresponding hardware, and the required contract, Attachment for Customer Initiated Upgrade and IBM eServer On/Off Capacity on Demand — Software (Z125-6611) must be signed prior to use.
 
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IBM Electronic Services

IBM has transformed its delivery of hardware and software support services to help you achieve higher system availability. Electronic Services is a Web-enabled solution that offers an exclusive, no-additional-charge enhancement to the service and support available for IBM servers. These services are designed to provide the opportunity for greater system availability with faster problem resolution and preemptive monitoring. Electronic Services comprises two separate, but complementary, elements: Electronic Services news page and Electronic Services Agent.

The Electronic Services news page is a single Internet entry point that replaces the multiple entry points traditionally used to access IBM Internet services and support. The news page enables you to gain easier access to IBM resources for assistance in resolving technical problems.

The Electronic Service Agent™ is no-additional-charge software that resides on your server. It monitors events and transmits system inventory information to IBM on a periodic, client-defined timetable. The Electronic Service Agent automatically reports hardware problems to IBM. Early knowledge about potential problems enables IBM to deliver proactive service that may result in higher system availability and performance. In addition, information collected through the Service Agent is made available to IBM service support representatives when they help answer your questions or diagnose problems. Installation and use of IBM Electronic Service Agent for problem reporting enables IBM to provide better support and service for your IBM server.

To learn how Electronic Services can work for you, visit


 
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Prices

Information on charges is available at

Choose the option entitled Purchase/upgrade tools.
 
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Order now

To order, contact the Americas Call Centers, your local IBM representative, or your IBM Business Partner.

To identify your local IBM representative or IBM Business Partner, call 800-IBM-4YOU (426-4968).

 Phone:      800-IBM-CALL (426-2255)
 Fax:        800-2IBM-FAX (242-6329)
 Internet:   callserv@ca.ibm.com
 Mail:       IBM Teleweb Customer Support
             ibm.com Sales Execution Center, Americas North
             3500 Steeles Ave. East, Tower 3/4
             Markham, Ontario
             Canada
             L3R 2Z1
 
 Reference:  LE001

The Americas Call Centers, our national direct marketing organization, can add your name to the mailing list for catalogs of IBM products.

Note: Shipments will begin after the planned availability date.

Trademarks

 
developerWorks, System z, POWER, Everyplace, System i, System/370, z/Architecture, System z9, and Electronic Service Agent are trademarks of International Business Machines Corporation in the United States or other countries or both.
 
WebSphere, z/OS, AIX, DB2, Rational, zSeries, Passport Advantage, S/390, SystemPac, eServer, System/390, Parallel Sysplex, and OS/390 are registered trademarks of International Business Machines Corporation in the United States or other countries or both.
 
Intel is a registered trademark of Intel Corporation.
 
Windows and Microsoft are trademarks of Microsoft Corporation.
 
Linux is a trademark of Linus Torvalds in the United States, other countries or both.
 
Other company, product, and service names may be trademarks or service marks of others.

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