Feedback

IBM Lotus Expeditor 6.1: Accelerate your business with a universal client

IBM United States Software Announcement 206-307
November 28, 2006

 

 ENUS206-307.PDF (74KB)

Table of contents   Document options  
TOC link At a glance TOC link Publications
TOC link Overview TOC link Technical information
TOC link Key prerequisites TOC link Software Services
TOC link Planned availability dates TOC link Ordering information
TOC link Description TOC link Terms and conditions
TOC link Product positioning TOC link IBM Electronic Services
TOC link Statement of direction TOC link Prices
TOC link Education support TOC link Order now
TOC link Offering Information  
 
Printable version Printable version

 
At a glance

Lotus Expeditor extends composite applications to managed clients on laptops, desktops, kiosks, and mobile devices:

  • Composite desktop
  • Integration of a variety of existing applications
  • Disconnected access to applications
  • Mobile access to applications
  • Server managed software

The Lotus Expeditor software includes the following:

  • Lotus Expeditor Client
  • Lotus Expeditor Server
  • Lotus Expeditor Toolkit

Customers who order the client software will also receive IBM Device Runtime Environment, which is used to enable hosting of server-side user interfaces, locally on a desktop or laptop computer.

Lotus Expeditor is an open-standards based alternative to the .NET client and serves as a foundation for a number of other IBM offerings such as Lotus Sametime 7.5 and IBM Lotus Notes® "Hannover" release.

For ordering, contact:

Your IBM representative or IBM Americas Call Centers at 800-IBM-CALL (Reference: YE001).
 
Back topBack to top
 

Overview

IBM Lotus® Expeditor provides the client, the corresponding server side connectors, and a toolkit for a variety of capabilities:

  • Composite desktop for a compelling, responsive, user interface to applications
  • Integration of existing WebSphere® Portal, Workplace Forms, Web, Host, ActiveX, Eclipse RCP, Java™, and any service-oriented architecture (SOA)-enabled applications
  • Disconnected access to applications to help increase user productivity
  • Server-managed software to help reduce the effort needed to deploy and maintain software
  • Mobile access to applications to help improve productivity of sales force and field service employees
  • Standards-based familiar programming model to promote reuse of skills and increases developer productivity

The Lotus Expeditor software includes the following:

  • Lotus Expeditor Client — Includes support for desktop, laptops, tablet computers, kiosks, and mobile devices
  • Lotus Expeditor Server — Used to centrally manage the software deployed to the client and provides connectors to Enterprise applications and data
  • Lotus Expeditor Toolkit — Used for rapid application development and deployment of managed client applications

Customers who order the client software will also receive IBM Device Runtime Environment, which is used to enable hosting of server-side user interfaces, locally on a desktop or laptop computer.

Lotus Expeditor can help increase the return on investment for existing WebSphere Portal, Workplace Forms, Lotus Sametime®, and WebSphere Application Server customers.
 
Back topBack to top
 

Key prerequisites

Refer to the Hardware requirements and Software requirements sections of this announcement.
 
Back topBack to top
 

Planned availability dates
  • November 28, 2006, electronic software delivery
  • December 15, 2006, media and documentation

 
Back topBack to top
 
Description

Lotus Expeditor is an SOA-based server managed client platform that helps improve responsiveness and increase productivity by extending composite applications to laptops, desktops, kiosks, and mobile devices. It is the IBM open standards-based competitor to the .NET client. It is both used by and integrates with key IBM products such as WebSphere Portal, Lotus Sametime, Workplace Forms, and next version of Lotus Domino® and also sold as a stand-alone offering.

Lotus Expeditor provides a variety of capabilities:

Composite desktop: Lotus software can be used to deploy applications that not only visually integrate a variety of components in a composite view, but also integrate the components with the business processes contained in back-office applications.

A typical scenario to demonstrate Lotus Expeditor's integration capability can be a bank teller application. Bank tellers or customer service representatives (CSR) often have to switch between different types of applications to fulfill a customer request. Lotus Expeditor can integrate their workflow into a composite application as shown below. It can integrate components ranging from Swing, Text terminal, Visual Basic, Active X, and Applets to Native or Web views like AJAX, PDF, Java Server Pages, and Forms.

Image

It also provides inter-communication and inter-operability between these components. Lotus Expeditor enables existing applications to be hosted inside the composite desktop, and be augmented with new applications as new functions are made available.

With Lotus Expeditor, portals can be part of a composite application that includes components of different underlying technologies, not just other portlets. This can reduce the effort to retrain end users, while rolling out Lotus Expeditor across the business.

Integration: Lotus Expeditor brings information to the finger tips by extending a variety of data sources to the client. The information can be extended in a number of different ways:

  • Portal applications

    Lotus Expeditor provides a composite desktop for WebSphere Portal. This helps delivers a compelling, responsive, rich client interface to portal applications. The topology of the portal is maintained on the desktop, complete with inter-portlet communications that facilitates integration between views. In addition, portal applications can also be used off-line, when an Internet connection is not available, expensive, or unreliable. This is ideal for mobile employees or field service personnel. The Lotus Expeditor network client installer enables WebSphere portal to administer applications on the Lotus Expeditor client. The Lotus Expeditor toolkit assists in transforming portlets into rich client applications.

  • IBM Workplace Forms applications

    Lotus Expeditor enables Workplace Forms applications to be taken off line. Forms and Forms data are stored locally on the Lotus Expeditor desktop client, and then synchronized with the Forms Server upon reconnect. This can help improve the productivity and responsiveness of mobile employees and can help in the completion of complex forms, which may require multiple sittings before the user is ready to send them to the server.

  • Relational data

    This capability is used when there is a back-end open database connectivity (ODBC) or Java database connectivity (JDBC) data source and where the customer does not want to re-invent the wheel by re-writing sync algorithm. The data is generally moved from the relational data source to a mirror on the middleware and then synched to the client data store and back by using DB2e's robust sync capability. The mirror is used for caching and performance enhancements.

  • SOA Web Services This capability makes Lotus Expeditor a cornerstone of IBM SOA story providing the managed client access to Web services. This makes it easy to consume Web services from the client. This enables back-end applications like Siebel to utilize the Web services interface and to be extended to a managed client environment.
  • WebSphere Business Integration (WBI) Adapter based

    As part of the above SOA architecture, Lotus Expeditor can leverage WBI adapters to extend a variety of back-end applications to managed clients via the enterprise service bus (ESB).

Image

Disconnected access: Lotus Expeditor can help increase the productivity by providing offline access to applications. The data and the applications are provisioned to the device while connected. While the device is offline, the end user remains productive using the applications to store the data locally. The information can be accessed through application logic that runs locally on the client and on reconnection, the data and the application can be synchronized with the server. The communication with the server can be done asynchronously or synchronously.

Server managed: Lotus Expeditor can help reduce deployment and maintenance cost by enabling client applications to be remotely deployed and managed from the server. The application management component can be used to identify devices and perform tasks like configuration, inventory collection, distribution and removal of software, and initial provisioning. Application manager is used with a subscription manager component to control access to the user interfaces for administrators and device users.

Mobile access: Lotus Expeditor can help increase productivity by enabling sales force and field service employees to access enterprise information away from the office through PDAs and Smartphones. Windows™ Mobile PDAs and Phone Edition are supported.

Rich as well as Web-based user interface: Lotus Expeditor promotes reuse of skills and increases developer productivity by offering a choice of programming models to the developers. The client includes an Eclipse-based rich client platform and a servlet container. This enables developers to write Eclipse-based applications or Web applications, which run locally.

Client security: Lotus Expeditor has several built in capabilities like encryption, credential (key) store, and desktop lockdown to help secure the applications on the client. The local credential store enables end-user authentication local on the Lotus Expeditor desktop client, without the need for a network connection. This also facilitates single sign on to multiple applications from the Lotus Expeditor client.

The desktop can be locked down to prevent end users from loading any non authorized software into the Lotus Expeditor environment. In this case, only software that is loaded by the administrator can be added to end user machines. In addition other encryption techniques are also supported within Lotus Expeditor (example: Relational Data Encryption).

The platform consists of:

Client for desktops, laptops, and tablets: Includes portlet container, local data store, transactional messaging, application management, Web-application, and Eclipse-based runtime, Web services support and security features like lockdown. It runs on Microsoft™ Win32 and Red Hat Linux™.

Client for devices: Includes local data store, transactional messaging, application management, Web-application and Eclipse-embedded rich client platform powered runtime, and Web services support. The client can be managed by either the Lotus Expeditor Server or the WebSphere Portal Server. It runs on Microsoft Windows Mobile V5 Pocket PC and Microsoft Windows Mobile 2003 2nd edition.

Server: Enables the Lotus Expeditor client and applications to be server managed from a central location. Augments Portal Administration with the capability to schedule updates at timed intervals, to groups of users. Includes server side connectors for corresponding client side components. It runs on Microsoft Windows and Red Hat Linux.

Toolkit: Offers rapid application development and deployment of portlet, Web app and Eclipse based apps. Plugs into development tools that support Eclipse 3.2.1 and WebTools Platform 1.5.1.

Device Runtime Environment: Combines a J2SE Runtime Environment with the ability to host server side user interfaces, locally on a laptop computer or desktop system. The Device Runtime Environment is a separate product, but it is provided, at no charge, with the Lotus Expeditor 6.1 Client. It contains the following functionality:

  • J2SE Runtime Environment
  • Web Container Servlet / Java Server Pages (JSP)
  • JSP Standard Tag Library (JSTL)
  • Java Server Faces (JSF)

Some of the new features in this release of Lotus Expeditor are:

  • Server
    • Scalability and clustering
    • Red Hat Enterprise Linux ES Version 4 and AS version 4 support (Intel® 32 only)
    • Support for additional LDAPs
    • Managing Eclipse application features and OSGi release 4 support
  • Client for Desktop (built on Eclipse 3.2.1)
    • Rich client for portal-based applications
      • Portlet container
      • Web Services Remote Portlet
      • Topology handler
      • Offline portlet capability
      • Portal administration of client
    • Composite application support — Aggregates components like Eclipse SWT, Portlets, Workplace Forms, ActiveX, Java Swing, Workplace Forms, text terminal
    • Security
      • Desktop Lockdown
      • Single Sign On
      • Credential Store
      • Web Services Security
      • Multi-user support
    • Platform support -Microsoft Windows 2000 (with certain restrictions), Novell Linux Desktop Version 9
  • Client for devices
    • Microsoft Windows Mobile V5 PocketPC
    • Microsoft Windows Mobile 2003 2nd Edition
    • Embedded Rich Client Platform (eRCP 1.0)
    • DB2e Version 9.1
    • MQe V2.0.2 / Micro Broker V2.0 including MQTT
    • Device Management Services
  • Tools
    • Web application tools
    • Portlet translation
    • Web Services
    • Web Services-Resource Framework support
    • Security updates
    • Bundle Developer Kit
    • OSGi R4 support
    • Personality support

Languages and globalization

In addition to English, Expeditor 6.1 is provided in up to 29 other languages, which are provided on the program media. Language selection is made during installation, configuration, and usage of the program. Technical assistance in each supported country or region is provided in the language generally spoken in that country or region.

The supported languages for the Server, Toolkit, and Client for Devices are:

Brazilian Portuguese             French             Japanese
Chinese -- Simplified            German             Korean
Chinese -- Traditional           Italian            Spanish

The supported languages for the Client for Desktop and Network Client Installer. Limitations are shown with an asterisk.

Arabic*             Brazilian Portuguese
Catalan             Chinese -- Simplified
Czech               Chinese -- Traditional
Danish              Dutch/Netherlands
Spanish             Swedish
Finnish             French
German              Greek
Hebrew*             Hungarian
Italian             Japanese
Korean              Norwegian
Polish              Portuguese
Romanian            Russian
Slovak              Slovenian
Thai                Turkish
Ukrainian

* Limitations

Arabic and Hebrew: There are limitations in the Arabic and Hebrew enablement for the Client for Desktop product on Linux. It is also not possible to produce right-to-left mirrored plug-in applications using SWT on Linux, therefore Arabic and Hebrew translations will not be installed and English will be used. However, it is possible to accept user input and display bi-directional text properly on Linux.

Red Hat Enterprise Linux: The installation phase of the Client for Desktop on Red Hat Enterprise Linux is only translated for the languages below. After installation completes all translations for languages specified above for the Client for Desktop will be installed and available for use, excluding Arabic and Hebrew.

Brazilian Portuguese             Chinese -- Simplified
Chinese -- Traditional           French
German                           Italian
Japanese                         Korean
Spanish

Novell Linux Desktop 9: The installation phase of the Client for Desktop on Novell Linux Desktop 9 is limited to English. After installation completes all translations for languages specified above for the Client for Desktop will be installed and available, excluding Arabic and Hebrew.

Section 508 of the U.S. Rehabilitation Act

IBM Lotus Expeditor is capable as of December 15, 2006, when used in accordance with associated IBM documentation, of satisfying the applicable requirements of Section 508 of the Rehabilitation Act, provided that any assistive technology used with the product properly interoperates with it. A U.S. Section 508 Voluntary Product Accessibility Template (VPAT), containing details on the products accessibility compliance, can be requested at

IPLA and subscription and support considerations

IPLA licenses can be transferred from one machine to another within, but not limited to an enterprise. You may aggregate the capacity for all the processors the product is operated on to achieve a more economic price. This will result in a single Proof of Entitlement (PoE). It is your responsibility to manage the distribution of Value Units within the limits of the entitlement of the product license.

Subscription and Support must cover the same capacity as the product license entitlement. Subscription and Support will be available in the country in which the agreement is made.
 
Back topBack to top
 

Product positioning

Lotus Mobile and Enterprise Access portfolio extends, with enhanced security, composite applications to mobile and rich clients, based on role, context and process. Lotus Expeditor is the flagship offering of this portfolio and provides a SOA-based server managed client software to extend composite applications beyond the data center.

Image

Positioning with regard to WebSphere Portal

Lotus Expeditor and WebSphere Portal are complementary offerings. In stand-alone deployments, they deliver different types of value but when used together, the two offerings deliver role based, process driven composite apps on rich clients and browsers. Lotus Expeditor enables portlets to be part of composite applications that have components of different underlying technologies — not just other portlets.

                       WebSphere Portal       Lotus Expeditor
 
Client type            Browser (No            Managed Client
                        management required)   (Eclipse or Webapp
                                               based)
Type of operation      Connected only         Connected or
                                               Semi-connected
Elements aggregated    Portlets               Swing, ActiveX,
                                               Eclipse SWT,
                                               Portlets, Workplace
                                               Forms apps, Embedded
                                               browser, Host
                                               systems and more

Positioning with regard to Workplace Forms

Lotus Expeditor and Workplace Forms are complementary offerings. While Workplace Forms provides markup based pixel perfect forms, Lotus Expeditor enables these forms to participate in composite apps, integrates them in IT processes and enables them to be created, edited, and submitted offline. This is helpful for mobile users or for users working on complex forms that require multiple sittings before they can be completed and uploaded to the server.

Markup based                      Forms
Pixel perfect paper replacement   Workplace Forms
Digital signatures                Workplace Forms
Composition                       Lotus Expeditor
Disconnection                     Lotus Expeditor
Managed                           Lotus Expeditor
Integration                       Lotus Expeditor

Positioning with regard to Lotus Sametime

Lotus Sametime includes a subset of Lotus Expeditor value that transforms it into an extensible platform for advanced collaboration. Lotus Sametime customers can buy Lotus Expeditor to increase the ROI on their Lotus Sametime investment by providing the capability to help combine real time communication with line of business workflow.

Client

Features               Lotus Expeditor        Lotus Sametime
 
Rich Client U/I        Yes                    Yes
Web Client             Yes                    No
Offline Portal Client  Yes                    No
Local Relational Data  Yes                    No
Transactional          Yes                    No
 messaging, container
Web services support   Yes                    Limited
Local Business Logic   Yes                    Yes
Client Install         Yes                    No
 (Network client
 installer)

Server

Features               Lotus Expeditor        Lotus Sametime
 
Middleware Gateway
Relational Data Sync   Yes                    No
Trans Msg G/W          Yes                    No
Provisioning
Client Install (SCI)   Yes                    No
Managed Client DMS     Yes                    No

Toolkit

Features               Lotus Expeditor        Lotus Sametime
 
 
Toolkit for rapid      Yes                    No
application
development and
deployment

 
Back topBack to top
 
Statement of direction

Lotus Expeditor forms the core of SOA-managed client. Other offerings, such as Lotus Sametime and Workplace Managed Client™ use this capability and augment it to provide advanced collaborative services. Over time the platform, products, and services provided by Lotus Expeditor will continue to be expanded to meet the market demand.

All statements regarding IBM plans, directions, and intent are subject to change or withdrawal without notice.

Availability of national languages on December 15, 2006

Product description            Language
 
Device Runtime Environment     English
 V6.1.0
Lotus Exped Client V6.1.0      Multilingual
                                (French, Korean,
                                Chinese —
                                Simplified, Spanish,
                                Portuguese-Brazilian,
                                German, Japanese,
                                Chinese — Traditional,
                                English, Italian)
Lotus Exped V6.1.0             Multilingual
                                (French, Korean,
                                Chinese — Simplified,
                                Spanish, Portuguese-
                                 Brazilian, German,
                                Japanese, Chinese —
                                 Traditional,
                                English, Italian)

Trademarks

 
Workplace Managed Client is a trademark of International Business Machines Corporation in the United States or other countries or both.
 
Lotus, WebSphere, Sametime, Lotus Notes, and Domino are registered trademarks of International Business Machines Corporation in the United States or other countries or both.
 
Intel is a registered trademark of Intel Corporation.
 
Windows and Microsoft are trademarks of Microsoft Corporation.
 
Java is a trademark of Sun Microsystems, Inc.
 
Linux is a trademark of Linus Torvalds in the United States, other countries or both.
 
Other company, product, and service names may be trademarks or service marks of others.

 
Back topBack to top
 
Education support

Technical Skills Workshop

No-fee technical skills training workshops for this product are offered to customers and business partners to gain hands-on skills for installing, configuring, operating, and supporting this product. The workshops are ideal for customers and business partners who are in the process of evaluating, or have purchased, this offering. Workshops are modeled to be 50 to 70% hands-on labs and they are continually updated to current product release.

Workshops are delivered in two formats, traditional classroom and self-paced, both formats have the same content.

Traditional classroom workshops are scheduled and delivered in-person worldwide at IBM and non-IBM locations throughout the year.

Self-paced workshops enable the student to view and hear the workshop presentations, and then execute the labs, all on their own schedule with no travel required. The presentations have synchronized narration (English only) and allow the student full control to pause, forward, repeat, or navigate the information. Students reserve a two-week period to run the labs on a remote, supported, live environment.

Note: A fast Internet connection is required.

For more details on current workshop content, schedules, and to register for either workshop format, visit

Scroll down the page and select the workshop. The student should make no arrangements until enrollment confirmation.

Education support will be provided for the products in this announcement

IBM Software Services for Lotus® Education provides education to support many Lotus offerings. For a complete list of offerings visit the Web site at


 
Back topBack to top
 
Offering Information

Product information is available via the Offering Information Web site

Also, visit the Passport Advantage® Web site


 
Back topBack to top
 
Publications

No publications are shipped with these products.

The IBM Publications Center

The Publications Center is a worldwide central repository for IBM product publications and marketing material with a catalog of 70,000 items. Extensive search facilities are provided. Payment options for orders are via credit card (in the U.S.) or customer number for 20 countries. A large number of publications are available online in various file formats, and they can all be downloaded by all countries.
 
Back topBack to top
 

Technical information

Hardware requirements

For the most up-to-date hardware requirements, see "systems requirements" on the left navigation panel on the following product pages:

IBM Lotus Expeditor

IBM Device Runtime Environment

Software requirements

For the most up-to-date hardware requirements, see "systems requirements" on the left navigation panel on the following product pages.

IBM Lotus Expeditor

IBM Device Runtime Environment

Planning information

Software Maintenance is included with licenses purchased through Passport Advantage and Passport Advantage Express. Installation and technical support is provided by the Software Maintenance offering of the IBM International Passport Advantage Agreement. This fee service enhances your productivity, with voice and electronic access into IBM support organizations.

Packaging: This product is available through IBM Passport Advantage on CD-ROMs in a Passport Advantage media pack or via electronic download. Publications are not shipped with the product.

Security, auditability, and control

The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communication facilities.
 
Back topBack to top
 

Software Services

IBM Services has the breadth, depth, and reach to manage your services needs. You can leverage the deep technical skills of our lab-based, software services team and the business consulting, project management, and infrastructure expertise of our IBM Global Services team. Also, we extend our IBM Software Services reach through IBM Business Partners to provide an unmatched portfolio of capabilities. Together, we provide the global reach, intellectual capital, industry insight, and technology leadership to support any critical business need.

IBM Software Services for Lotus (ISSL) has extensive experience in helping organizations derive quantifiable business value from their Lotus software investment. ISSL can evaluate your environment and provide recommendations to help mitigate risks, speed deployment, and accelerate returns by:

  • Assisting customers in moving from tangible proof points to full scale deployments
  • Integrating products into a customer's existing environment
  • Creating and customizing products based on specific customer needs

For more information, visit the following ISSL Web site

To learn more about IBM Software Services or to contact a software services sales specialist, visit

To locate an IBM Business Partner, visit


 
Back topBack to top
 
Ordering information

This product is only available via Passport Advantage. It is not available as shrinkwrap.

Product information

                                                Product
Licensed function title         Product group   category
 
IBM Device Runtime Environment  IBM Workplace   Lotus
                                                 Expeditor
IBM Lotus Expeditor Client      IBM Workplace   Lotus
                                                 Expeditor
IBM Lotus Expeditor Enterprise  IBM Workplace   Lotus
 Edition                                         Expeditor
IBM Lotus Expeditor Starter     IBM Workplace   Lotus
 Edition                                         Expeditor
 
 
                                PID        Charge unit
Program name                    number     description
 
IBM Device Runtime Environment  5724-R12   Authorized
                                            User(s)
IBM Lotus Expeditor Client      5724-R09   Authorized
                                            User(s)
IBM Lotus Expeditor Enterprise  5724-R09   Value Unit
 Edition
IBM Lotus Expeditor Starter     5724-R09   Value Unit
 Edition

Charge metrics definitions

Value Unit

A Value Unit is a pricing charge metric for program license entitlements which is based upon the quantity of a specific designated measurement used for a given program. Each program has a designated measurement. The most commonly used designated measurement is a processor core. However, for select programs, there are other designated measurements such as users, client devices, and messages. The number of Value Unit entitlements required for a program depends on how the program is deployed in your environment and must be obtained from a Value Unit table. You must obtain a Proof of Entitlement (PoE) for the calculated number of Value Unit entitlements for your implementation. The Value Unit entitlements are specific to a program and may not be exchanged, interchanged, or aggregated with Value Unit entitlements of another program.

Processor (Value Unit)

A processor core is a functional unit within a computing device that interprets and executes instructions. A processor core consists of at least an instruction control unit and one or more arithmetic or logic unit. With multicore technology, each core is considered a processor. Not all processor cores require the same number of Value Unit entitlements. To calculate the number of Value Unit entitlements required, refer to the value unit table on the following Web site

With full capacity licensing, a Proof of Entitlement (PoE) must be acquired for the appropriate number of value units based on all activated processor cores available for use on the server.

Authorized user

An authorized user is one and only one individual (named or unnamed) within or outside Your enterprise. A Proof of Entitlement (PoE) must be obtained for each individual user accessing the program in any manner. A program licensed under an authorized user PoE may be installed on a single computer or server, and accessed by multiple users, provided that a PoE has been obtained for each individual user accessing the program either directly or indirectly (via a multiplexing program, device, or application server) through any means on behalf of the user.

Passport Advantage program licenses

IBM Device Runtime Environment

                                                 Part
Part description                                 number
 
IBM Device Runtime Environment
Device Runtime Environment                       D59MKLL
 Authorized User(s) License &
 SW Maintenance 12
Device Runtime Environment                       E032ALL
 Authorized User(s) SW
 Maintenance Annual Renewal
Device Runtime Environment                       D59MLLL
 Authorized User(s) SW
 Maintenance Reinstatement
 

IBM Lotus Expeditor

 
                                                 Part
Part description                                 number
 
IBM Lotus Expeditor Starter
 Edition
Lot Exp Start Edition Value Unit                 D59MELL
 License & SW Maintenance 12
 Months
Lot Exp Start Edition Value Unit                 E0327LL
 SW Maintenance Annual Renewal
Lot Exp Start Edition Value Unit                 D59MFLL
 SW Maintenance Reinstatement 12
 Months
 

IBM Lotus Expeditor

 
                                                 Part
Part description                                 number
 
IBM Lotus Expeditor Enterprise
 Edition
Lotus Expeditor Enter Edt Value                  D59R7LL
 Unit License & SW Maintenance 12
 Months
Lotus Expeditor Enter Edt Value                  E033ULL
 Unit SW Maintenance Annual
 Renewal
Lotus Expeditor Enter Edt Value                  D59R8LL
 Unit SW Maintenance
 Reinstatement 12 Months
 

IBM Lotus Expeditor

 
                                                 Part
Part description                                 number
 
IBM Lotus Expeditor Client
Lotus Exped Client Authorized                    D59MILL
 User(s) License & SW Maintenance
 12 Months
Lotus Exped Client Authorized                    E0329LL
 User(s) SW Maintenance Annual
 Renewal
Lotus Exped Client Authorized                    D59MJLL
 User(s) SW Maintenance
 Reinstatement 12 Mont

Passport Advantage supply

                                                 Part
Program name/description                         number
 
Device Runtime Environment V6.1.0
Device Runtime Environment Windows(TM) 2000,     BU02GML
 Windows XP, Novell Netware, Red Hat
Lotus Exped Client V6.1.0
Lotus Exped Client Windows 2000, Windows XP,     BU02FML
 Novell Netware, Red Hat Linux™ V6
Lotus Exped V6.1.0
Lotus Exped Windows 2000, Windows XP,            BU02EML
 Novell Netware, Red Hat Linux V6.1.0 Ma

Passport Advantage customer: Media pack entitlement details

Customers with active maintenance or subscription for the products listed are entitled to receive the corresponding media pack.

Lotus Exped Client V6.1.0

Entitled maintenance                                Part
offerings description   Media packs description     number
 
Lotus Expeditor Client  Lotus Exped Client Windows  BU02FML
 Authorized User         2000, Windows XP, Novell
                         Netware, Red Hat Linux V6
 

Lotus Exped V6.1.0

 
Entitled maintenance                                Part
offerings description   Media packs description     number
 
IBM Lotus Expeditor     Lotus Exped Windows         BU02EML
 Value Unit              2000, Windows XP, Novell
                         Netware, Red Hat Linux
                         V6.1.0 Ma
 

Device Runtime Environment V6.1.0

 
Entitled maintenance                                Part
offerings description   Media packs description     number
 
Device Runtime          Device Runtime Environment  BU02GML
 Environment             Windows 2000, Windows
 Authorized User         XP, Novell Netware, Red Hat

 
Back topBack to top
 
Terms and conditions

The information provided in this announcement letter is for reference and convenience purposes only. The terms and conditions that govern any transaction with IBM are contained in the applicable contract documents such as the IBM International Program License Agreement, IBM International Passport Advantage Agreement and the IBM Agreement for Acquisition of Software Maintenance.

Agreement: IBM International Program License Agreement including the license information (LI) document and Proof of Entitlement (PoE) govern your use of the Program. PoEs are required for all authorized use.

Part number products only, offered outside of Passport Advantage, where applicable, are license only and do not include Software Maintenance.

This software license includes Software Maintenance, previously referred to as Software Subscription and Technical Support.

LI form number

                               Program
Program name                   number      Form number
 
IBM Lotus Expeditor Server     5724-R09    L-BKOI-6RG62L
IBM Lotus Expeditor Client     5724-R09    L-BKOI-6TDNX2
IBM Lotus Expeditor Toolkit    5724-R09    L-BKOI-6RG67Q
Device Runtime Environment     5724-R12    L-BKOI-6U28PZ

The program's LI will be available for review on the IBM Software License Agreement Web site

Limited warranty: Yes

Warranty: IBM warrants that when the program is used in the specified operating environment it will conform to its specifications. The warranty applies only to the unmodified portion of the program. IBM does not warrant uninterrupted or error-free operation of the Program or that IBM will correct all program defects. You are responsible for the results obtained from the use of the program.

IBM provides you with access to IBM databases containing information on known program defects, defect corrections, restrictions, and bypasses at no additional charge. Consult the IBM Software Support Guide for further information at

IBM will maintain this information for at least one year after the original licensee acquires the program ("Warranty Period").

Program technical support: Technical support of a program product will be available for a minimum of three years from the general availability date, as long as your Software Maintenance is in effect. This technical support allows you to obtain assistance (via telephone or electronic means) from IBM for product-specific, task-oriented questions regarding the installation and operation of the program product. Software Maintenance also provides you with access to updates, releases, and versions of the program. You will be notified, via announcement letter, of discontinuance of support with 12 months' notice. If you require additional technical support from IBM, including an extension of support beyond the discontinuance date, contact your IBM representative or IBM Business Partner. This extension may be available for a fee.

Money-back guarantee: If for any reason you are dissatisfied with the program and you are the original licensee, return it within 30 days from the invoice date to the party (either IBM or its reseller) from whom you acquired it for a refund.

For programs acquired under the IBM International Passport Advantage Agreement, this term applies only to your first acquisition of the program.

Copy and use on home/portable computer

  • IBM Device Runtime Environment: No
  • IBM Lotus Expeditor: Yes

Usage restriction: Yes

For additional information, refer to the License Information Document that is available on the IBM Software License Agreement Web site

Passport Advantage applies: Yes, and through the Passport Advantage Web site at

This product is only available via Passport Advantage. It is not available as shrinkwrap.

Agreement for acquisition of Software Maintenance: The IBM Agreement for Acquisition of Software Maintenance (Z125-6011) applies for maintenance and does not require customer signatures.

Software Maintenance is included with licenses purchased through Passport Advantage and Passport Advantage Express. Product upgrades and Technical Support are provided by the Software Maintenance offering as described in the Agreements. Product upgrades provide the latest versions and releases to entitled software and Technical Support provides voice and electronic access to IBM support organizations, worldwide.

IBM includes one year of Software Maintenance with each program license acquired. The initial period of Software Maintenance can be extended by the purchase of a renewal option, if available.

While your Software Maintenance is in effect, IBM provides you assistance for your routine, short duration installation and usage (how-to) questions, and code-related questions. IBM provides assistance via telephone and, if available, electronic access, to your information systems (IS) technical support personnel during the normal business hours (published prime shift hours) of your IBM support center. (This assistance is not available to your end users.) IBM provides Severity 1 assistance 24 hours a day, 7 days a week. For additional details, consult your IBM Software Support Guide at

Software Maintenance does not include assistance for the design and development of applications, your use of programs in other than their specified operating environment, or failures caused by products for which IBM is not responsible under the applicable agreements.

For additional information about the International Passport Advantage Agreement and the IBM International Passport Advantage Express Agreement, visit the Passport Advantage Web site at

Other terms

Volume orders (IVO): No

iSeries™ Software Maintenance applies: No

Educational allowance available: Not applicable
 
Back topBack to top
 

IBM Electronic Services

IBM Global Services has transformed its delivery of hardware and software support services to put you on the road to higher systems availability. IBM Electronic Services is a Web-enabled solution that provides you with an exclusive, no-additional-charge enhancement to the service and support available on the IBM eServer® platform. These services provide the opportunity for greater system availability due to faster problem resolution and preemptive monitoring. IBM Electronic Services is comprised of two separate but complementary elements: IBM Electronic Services news page and IBM Electronic Service Agent™.

IBM Electronic Services news page provides you with a single Internet entry point that replaces the multiple entry points traditionally used by customers to access IBM Internet services and support. The news page enables you to gain easier access to IBM resources for assistance in resolving technical problems.

The IBM Electronic Service Agent is no-additional charge software that resides on your IBM eServer system. It is designed to proactively monitor events and transmit system inventory information to IBM on a periodic, customer-defined timetable. The IBM Electronic Service Agent tracks system inventory, hardware error logs, and performance information. If the server is under a current IBM maintenance service agreement or within the IBM warranty period, the Service Agent automatically reports hardware problems to IBM.

Early knowledge about potential problems enables IBM to provide proactive service that may result in higher system availability and performance. In addition, information collected through the Service Agent will be made available to IBM service support representatives when they are helping answer your questions or diagnosing problems.

To learn how IBM Electronic Services can work for you, visit


 
Back topBack to top
 
Prices

The prices provided in this announcement are suggested retail prices for the U.S. only and are provided for your information only. Dealer prices may vary, and prices may also vary by country. Prices are subject to change without notice. For additional information and current prices, contact your local IBM representative.

Passport Advantage

For Passport Advantage information and charges, contact your IBM representative or authorized IBM Business Partner. Additional information is also available at

Business Partner information

If you are an IBM Business Partner — Distributor for Workstation Software acquiring products from IBM, you may link to Passport Advantage Online for resellers where you can obtain Business Partner pricing information. An IBM ID and password are required. Copy the Web address below into the address field of your browser.

IBM Global Financing

IBM Global Financing offers competitive financing to credit-qualified customers to assist them in acquiring IT solutions. Offerings include financing for IT acquisition, including hardware, software, and services, both from IBM and other manufacturers or vendors. Offerings (for all customer segments: small, medium, and large enterprise), rates, terms, and availability can vary by country. Contact your local IBM Global Financing organization or visit

IBM Global Financing offerings are provided through IBM Credit LLC in the United States, and other IBM subsidiaries and divisions worldwide to qualified commercial and government customers. Rates are based on a customer's credit rating, financing terms, offering type, equipment type, and options, and may vary by country. Other restrictions may apply. Rates and offerings are subject to change, extension, or withdrawal without notice.
 
Back topBack to top
 

Order now

To order, contact the Americas Call Centers or your local IBM representative.

To identify your local IBM representative, call 800-IBM-4YOU (426-4968).

 Phone:      800-IBM-CALL (426-2255)
 Fax:        800-2IBM-FAX (242-6329)
 Internet:   callserv@ca.ibm.com
 Mail:       IBM Americas Call Centers
             Dept. Teleweb Customer Support, 9th floor
             105 Moatfield Drive
             North York, Ontario
             Canada M3B 3R1
 
 Reference:  YE001

The Americas Call Centers, our national direct marketing organization, can add your name to the mailing list for catalogs of IBM products.

Note: Shipments will begin after the planned availability date.

Trademarks

 
iSeries and Electronic Service Agent are trademarks of International Business Machines Corporation in the United States or other countries or both.
 
Lotus, Passport Advantage, eServer, and PartnerWorld are registered trademarks of International Business Machines Corporation in the United States or other countries or both.
 
Windows is a trademark of Microsoft Corporation.
 
Linux is a trademark of Linus Torvalds in the United States, other countries or both.
 
Other company, product, and service names may be trademarks or service marks of others.

Back to topBack to top
 

 
Printable version Printable version