IBM CICS Transaction Gateway for Multiplatforms V7.0 delivers enhancements including systems monitoring capabilitiesIBM United States Software Announcement 206-303
November 21, 2006
(Corrected on November 28, 2006)
|At a glance|
CICS Transaction Gateway (CICS TG) for Multiplatforms V7.0 introduces a range of new capabilities:
- Real-time systems monitoring capability of the Gateway daemon, allowing detection of out-of-line conditions before function is impacted
- Extensions to networking support, including support for IPv6 connections, and extended SNA networking support
- Improvements to security capabilities, including Transport Layer Security (TLS) 1.0 support
For ordering, contact:
Your IBM representative or IBM Americas Call Centers at
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CICS® Transaction Gateway (CICS TG) for Multiplatforms V7.0 can perform real-time monitoring of CICS TG systems. This important capability delivers a window into the CICS TG "black-box," enabling its activity to be monitored proactively. Abnormal occurrences can be detected and resolved before impacting production operations.
Systems administrators and capacity planners can analyze system utilization metrics, and perform online problem determination of these CICS TG system functions. Critical information about the connection management and the transaction throughput is accessible.
CICS TG for Multiplatforms V7.0 also delivers the following enhancements related to extended networking support:
- The ability to process Internet Protocol v6 (IPv6) connections, providing the better routing, enhanced security, and global scalability that is delivered in this latest version of the IP standard
- A new configurable server idle timeout option to reduce network overheads of many attached clients
- Extensions to Systems Network Architecture (SNA) support to include the Linux on Intel®, Linux on POWER, and Sun Solaris environments, allowing you to maintain your SNA infrastructure or migrate away from TCP62 environments
There are also enhancements related to advanced security enablement. Support for the Transport
Layer Security (TLS) 1.0 protocol enables more stringent encryption capabilities and better
interoperation with a variety of secure clients.
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Hardware Requirements Both the CICS TG for Multiplatforms V7.0 and the CICS Universal Client V7.0 run on any hardware capable of running the relevant operating system and prerequisite software.
For more details, refer to the Hardware requirements section.
|Planned availability dates|
- November 24, 2006, electronic software delivery
- December 15, 2006, media and documentation
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CICS TG for Multiplatforms V7.0
CICS TG, a market-leading Java 2 Platform, Enterprise Edition (J2EE) connector, is production proven for over a thousand customers as a high-performing, security-rich, and scalable method of service-oriented architecture (SOA) access to CICS. CICS TG:
- Delivers J2EE standards-based access to CICS applications, while requiring minimal changes to CICS and usually no changes to existing CICS applications
- Enables the rapid deployment of CICS applications as services in an enterprise-wide SOA
- Allows the reuse of existing CICS applications as services in comprehensive and sophisticated J2EE and Web services solutions hosted on powerful application servers such as WebSphere® Application Server
- Allows CICS applications rapidly to be service-enabled by connecting them to new environments such as the Enterprise Service Bus (ESB), the heart of an SOA
The strategic interface within CICS TG that enables this connectivity is the J2EE Connector Architecture (JCA) Common Client Interface (CCI), a core component of J2EE that defines a programming standard to all enterprise information systems (EISs). JCA is now a popular method of connectivity because of its ease of implementation and high qualities of service. Using Java Servlets or Enterprise JavaBeans (EJB) components, the External Call Interface (ECI) can be utilized to allow access to CICS COMMAREA-based applications. A choice of TCP/IP or SSL connectivity options is supported.
Enhancements in CICS TG for Multiplatforms V7.0
CICS TG for Multiplatforms V7.0 provides significant enhancements over previous releases in three principle areas:
- Systems monitoring capability
- Extended networking support
- Advanced security enablement
Systems monitoring capability
Online statistics: Online analysis of Gateway daemon system resources is supported, aiding faster problem analysis and better capacity planning. This function allows systems administrators and capacity planners to analyze system utilization metrics and to perform online problem determination.
Statistics are provided concerning a number of important metrics including configurable system limits, internal thread usage, and processed transaction requests. The proximity of the workload to the levels set in the configurable limits can be obtained. If necessary, action can be taken to reduce the need for planned outages or prevent the occurrence of unplanned downtime.
These statistics are made available through the extended ctgadmin command-based system administration interface on the distributed platforms.
External statistical API: Exploitation of the new CICS TG online statistics function is also available through the provision of an external C language API. Use of this interface allows custom-built solutions or third-party monitoring applications to exploit this new functionality and incorporate it in integrated monitoring applications.
Extended networking support
IPv6 support: CICS TG for Multiplatforms V7.0 processes Internet Protocol V6 (IPv6) connections from remote Java clients, providing for better routing, enhanced security, and global scalability delivered in this latest version of the IP standard.
Server idle timeout: On the distributed platforms, a new configuration option is provided by CICS TG. It will allow TCP/IP or SNA network connections from the Client daemon to CICS servers to be timed out during periods of inactivity. This helps network administrators to reduce overhead when managing large networks of attached clients.
SNA support for Solaris and Linux: This function will enable support for IBM Communications Server for Linux on POWER and Linux on Intel, and for SNAP-IX V7 for Sun Solaris, providing SNA connectivity to CICS for those customers who need to maintain their SNA infrastructure or who need to move away from TCP62 environments.
Advanced security enablement
TLS support: In addition to the existing support for SSL 3.0, support is provided for the TLS 1.0 protocol for secure connections into the Gateway daemon. Exploitation of TLS enables more stringent encryption capabilities and better interoperation with a variety of secure clients.
Support for Java V5
CICS TG V7.0 also provides exploitation for the IBM SDK, Java 2 Technology Edition, V5. This includes support for the following configurations:
- Optimized support of the IBM Java Runtime Environment by the Gateway daemon
- Deployment of the JCA resource adapters into the WebSphere Application Server V6.1 run-time environment
- Expanded list of supported J2EE application servers to include the 64-bit Java Runtime Environment for WebSphere Application Server
CICS Universal Client for Multiplatforms V7.0
CICS Universal Client V7.0 delivers simple and low-cost integration with CICS from Microsoft Windows,Linux and UNIX® systems. It provides access from a single user workstation to the tried and trusted transactional capabilities of IBM CICS Transaction Servers (CICS TS) and TXSeries CICS servers.
CICS Universal Client communicates with CICS servers through External Call Interface (ECI), External Programming Interface (EPI) and External Security Interface (ECI). External Call Interface helps optimize client and server operation and improve programmer flexibility by keeping business logic on the server and presentation logic on the client. EPI enables the client to programmatically interact with 3270 data-stream-based transactions. There are also 3270 emulation capabilities that enable a workstation to function as a 3270 display or printer for CICS applications. ESI enables appropriate user applications to verify that a password corresponds to an existing user ID, and allows passwords to be changed to facilitate better user ID and password management.
Programming interfaces are provided in C/C++, COM (for Visual Basic or Visual Basic Script support), and COBOL. It provides TCP/IP, TCP62, and SNA LU6.2 networking options to connect to your CICS systems.
Single user licences of CICS Universal Client should be considered by anybody looking to distribute single-user, low-cost CICS access across the enterprise. CICS Universal Client V7.0 provides the following enhancements over previous versions:
Enhancements in CICS Universal Client V7.0
Server idle timeout: On the distributed platforms, a new configuration option is provided by CICS TG, which will allow TCP/IP or SNA network connections from the Client daemon to CICS servers to be timed out during periods of inactivity. This helps network administrators reduce overheads when managing large networks of attached clients.
SNA support for Solaris and Linux: This function will enable support for IBM Communications Server for Linux on POWER and Linux on Intel, and for SNAP-IX V7 for Sun Solaris. It provides SNA connectivity to CICS for those customers who need to maintain their SNA infrastructure or who need to move away from TCP62 environments.
Accessibility by people with disabilities
The following features support use by people with disabilities:
- Operation by keyboard alone
- Optional font enlargement and high-contrast display settings
- Screen readers and screen magnifiers tested for use by people with visual impairment
- Suitable for people with hearing impairment
Softcopy PDF documentation is shipped with the product. PDF documentation supports optional font enlargement, high-contrast display settings, and can be operated by the keyboard alone. Alternative text is not provided for screen-reader users and the documentation contains syntax diagrams which may be unsuitable for use with screen readers or screen magnifiers. Fully accessible softcopy documentation, with alternative text for diagrams, and with syntax diagrams displayed in an accessible format, will be made available on request.
Section 508 of the U.S. Rehabilitation Act
CICS TG for Multiplatforms V7.0 and CICS Universal Client V7.0 is capable as of December 15, 2006, when used in accordance with associated IBM documentation, of satisfying the applicable requirements of Section 508 of the Rehabilitation Act, provided that any assistive technology used with the product properly interoperates with it. A US Section 508 Voluntary Product Accessibility Template (VPAT) can be requested via the IBM Web site at
IPLA and subscription and support considerations
IPLA licenses can be transferred from one machine to another within, but not limited to an enterprise. You may aggregate the capacity for all the processors the product is operated on to achieve a more economic price. This will result in a single Proof of Entitlement (PoE). It is your responsibility to manage the distribution of Value Units within the limits of the entitlement of the product license.
Subscription and Support must cover the same capacity as the product
license entitlement. Subscription and Support will be available in the
country in which the agreement is made.
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One of the key attributes of an SOA is its ability to reuse existing program assets. For many organizations, their key existing program as sets are CICS-based applications. CICS TG allows CICS applications rapidly to be service-enabled by connecting them to new environments, such as the ESB, the heart of an SOA.
To enable comprehensive composite-application-serving infrastructures, CICS TG provides connectivity from WebSphere SOA foundation servers to CICS TS for z/OS®. The strategic interface within CICS TG that enables this is the JCA adapter, a core component of J2EE that defines a programming standard to all EISs. JCA is a popular method of J2EE connectivity because of its ease of implementation and high qualities of service.
JCA provides delegated management of connections, transactions, and security that are transparent to application developers. In a managed environment, like that of WebSphere Application Server, system contracts enable these management capabilities. They help to make the JCA a robust solution for integrating COMMAREA-based CICS applications with J2EE applications running in WebSphere Application Server.
Tightly coupled connectivity solutions such as JCA, along with other J2EE standard services such as Java Message Service (JMS) and Java Database Connectivity (JDBC), can coexist with loosely coupled Web services to take advantage of the agility of On Demand Business.
Choosing the right deployment platform for your gateway is important. CICS TG V7.0 currently supports the following platforms:
- Linux on IBM eServer® zSeries®
- Linux on Intel
- Microsoft Windows
- Sun Solaris
- Linux on POWER
Connectivity is provided on these platforms from all supported WebSphere Application Server environments to all supported CICS servers.
The qualities of service of CICS TG are highest when deploying on the z/OS platform. The comparison of the qualities of service delivered on each platform and in each configuration is discussed in the publication, Integrating WebSphere Application Server and CICS TS using the Java Connector Architecture (G224-7218).
The CICS TG is the strategic connector between TXSeries CICS servers and WebSphere Application Servers.
CICS TG will continue to support the J2EE connectors as they evolve, and will continue to deliver enhanced integration, standards, and customer value.
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Product information is available via the Offering Information Web site
Also, visit the Passport Advantage® Web site
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Information for CICS® TG for Multiplatforms and CICS Universal Client V7.0 is delivered in the form of an Information Center based on the Eclipse platform. Delivery in this form exploits a common framework that is now employed by many other IBM products.
Powered by Eclipse technology, the Information Center consists of an Eclipse Help System, together with the information for CICS TG as a plug-in. This brings a range of benefits to the user. One of these is the use of a common framework which is now the infrastructure of choice adopted by many IBM products. This framework gives a common look and feel, and consistency of behavior. The infrastructure also allows users to customize their own Information Centers using plug-ins from multiple products, or to write their own plugins.
The Information Center for CICS TG for Multiplatforms and CICS Universal Client V7.0 is shipped on CD-ROM with the product. This Information Center applies to both CICS TG for Multiplatforms and CICS Universal Client V7.0.
From November 10, 2006, the Information Center can also be accessed at this Web site
Transaction Processing and Data Collection Kit
The Transaction Processing and Data Collection Kit is now available on DVD (SK3T-6996) as well as CD-ROM (SK2T-0730).
The Online Library Transaction Processing and Data Collection kit
contains multiple product libraries related to CICS, IMS, DB2®, and
other IBM transaction processing and database products. The information
is viewable using the IBM Softcopy Reader, or any of the BookManager®
READ products. Some of the information is also provided as PDFs
(Portable Document Format). For viewing information, this kit provides
the IBM Softcopy Reader, which runs under Windows 2000 or Windows XP.
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CICS TG V7 and CICS Universal Client V7 will run on any of the following hardware supported by an operating system listed in software requirements:
- IBM System z machine supported by Linux
- 32-bit or 64-bit IBM eServer® pSeries® system supported by AIX® or Linux
- 32-bit or 64-bit Sun SPARC system supported by Sun Solaris
- 32-bit or 64-bit HP PA-RISC 1.1 or 2.0 system supported by HP-UX
- Intel® Pentium®, AMD Opteron or Intel EM64T supported by Microsoft Windows or Linux (32-bit kernel support only)
The following is a summary of the supported software for the CICS TG and CICS Universal Client. For complete and up to date information including specific versions and fixes required, refer to the IBM Web site
For CICS TG
- AIX V5.2 or AIX V5.3 (with 32-bit and 64-bit kernels)
- Linux on System z: RHEL 3 (with 31-bit kernel), or RHEL 4, SLES 9, SLES 10 (with 64-bit kernels)
- Linux on Intel: RHEL 3, RHEL 4, SLES 9 or SLES 10, (with 32-bit kernels)
- Linux on POWER: RHEL 3, RHEL 4, SLES 9, or SLES 10, (with 64-bit kernels)
- Solaris V9 or Solaris V10 (with 32-bit or 64-bit kernels)
- HP-UX11i V2 (with 32-bit or 64-bit kernels)
- Microsoft Windows 2000, Windows XP or Windows 2003 (with 32-bit kernels)
Java 32-bit IBM Java Software Development Kit (SDK), Java 2 Technology Edition, Version 5
J2EE Application Servers
- WebSphere® Application Server V6.1
- WebSphere Application Server for Multiplatforms V5.1 or later (when used in remote mode) Note that this requires the correct resource adapter for the level of WebSphere being used. For details refer to the appropriate page of the support Web site.
CICS Universal Client
- AIX V5.2 or V5.3 (with 32-bit and 64-bit kernels)
- Linux on System z: RHEL 3 (with 31-bit kernel), or RHEL 4, SLES 9 or SLES 10 (with 64-bit kernels)
- Linux on Intel: RHEL 3, RHEL 4, SLES 9, SLES 10, NLD 9 or SLED 10 (with 32-bit kernels)
- Linux on POWER: RHEL 3, RHEL 4, SLES 9 or SLES 10 (with 64-bit kernels)
- Solaris V9 or Solaris V10 (with 32-bit or 64-bit kernels)
- HP-UX11i V2 (with 32-bit or 64-bit kernels)
- Microsoft Windows 2000 or Windows XP (with 32-bit kernels)
Compatibility: The following compatibility statements apply to either the CICS TG for Multiplatforms V7.0, CICS Universal Client V7.0, or both:
TCP62: As previously announced on October 4, 2005 in CICS Transaction Gateway for z/OS® V6.1 Software Announcement 205-248, (RFA 42019) CICS TG V7.0 and CICS Universal Client V7.0 will be the last releases that will contain TCP62 support for the AnyNet® protocol communicating with remote CICS systems using SNA over TCP/IP protocol encapsulation. After these releases, this function will be removed from the products.
For continued use of SNA over TCP/IP, it will be necessary to migrate TCP62 server definitions to SNA and implement another IBM Communications Server TCP/IP protocol encapsulation solution, such as Enterprise Extender or Remote API client support.
For information on the removal of AnyNet support from z/OS Communications Server, refer to the z/OS and z/OS.e statements of direction announcement, Software Announcement 203-266 , dated October 7, 2003, and the z/OS V1.7 preview announcement, Software Announcement 205-034 , dated February 15, 2005.
Terminal Servlet: CICS TG has removed support for the Terminal Servlet application. It is recommended that users migrate to using either a CICS 3270 bridge solution, or to an IBM Host Integration solution.
CICS TG base classes: CICS TG V7 will continue to support the following features of the CICS TG base classes
- Generic replies for asynchronous ECI requests
- Non-validated message qualifiers for asynchronous ECI requests
- Non-validated units-of-work for ECI requests
- The AutoJavaGateway class
The recommended approach is to disable generic replies for asynchronous ECI requests, to validate all units of work and message qualifiers, and to use the JavaGateway class as these features may be enforced in a future release of the CICS TG.
For compatibility reasons, the CICS TG base classes are only supported within the Web container in WebSphere Application Server V6.1. Users should note the following limitations:
- All ECI requests must be nontransactional. This means that only the field ECI_NO_EXTEND is supported on the ECIRequest constructor as the Extend_Mode.
- All ECI requests must be synchronous; that is, only the fields ECI_SYNC or ECI_SYNC_TPN are supported as the call types.
- The EPIRequest class is not supported with WebSphere Application Server. Use the EPI support classes (Terminal, Screen, and Field) instead.
Users are encouraged to move J2EE applications to a JCA connector-based solution in order to take advantage of ease of application development and higher qualities of service.
Applets: Applet support remains in CICS TG for Multiplatforms V7.0, but it is expected to be removed in a future release. Users should be encouraged to move any applet based solution to a servlet or J2EE solution.
Common Connector Framework (CCF): CCF was an early IBM proprietary method of connecting to Enterprise Information Systems such as CICS. CCF has evolved into the standards based Java2 Enterprise Edition Connector Architecture (JCA; also known as J2C).
CCF support has been removed in line with its removal from WebSphere Application Server and migration to JCA is required. An IBM Redpaper entitled Migrating Applications from CCF to JCA/J2C (REDP-3784), is provided to support migration to JCA.
For more information, refer to the WebSphere Application Server V5.1 Software Announcement 203-319 , dated November 25, 2003.
Customer responsibilities: Software Maintenance is included with licenses purchased through Passport Advantage and Passport Advantage Express. Installation and technical support is provided by the Software Maintenance offering of the IBM International Passport Advantage Agreement. This fee service enhances your productivity, with voice and electronic access into IBM support organizations.
Packaging: CICS TG for Multiplatforms and CICS UC V7.0 will be delivered via Passport Advantage. The software and documentation will be available for electronic download and on a CD-ROM in a Media Pack.
The Media Pack for CICS TG for Multiplatforms and CIC UC V7.0 will comprise:
- CD-ROM containing the program
- CD-ROM containing the publications
- Passport Advantage Pointer Sheet
- Quick Start Guide
Security, auditability, and control
CICS TG uses the security and auditability features of the host hardware or software.
The customer is responsible for evaluation, selection, and implementation of security features,
administrative procedures, and appropriate controls in application systems and communication
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IBM Services has the breadth, depth, and reach to manage your services needs. You can leverage the deep technical skills of our lab-based, software services team and the business consulting, project management, and infrastructure expertise of our IBM Global Services team. Also, we extend our IBM Software Services reach through IBM Business Partners to provide an unmatched portfolio of capabilities. Together, we provide the global reach, intellectual capital, industry insight, and technology leadership to support any critical business need.
To learn more about IBM Software Services or to contact a software services sales specialist, visit
To locate an IBM Business Partner, visit
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This product is only available via Passport Advantage. It is not available as shrinkwrap.
Product Licensed function title Product group category IBM CICS Transaction Gateway IBM CICS CICS IBM CICS Universal Client IBM CICS CICS PID Charge unit Program name number description IBM CICS Transaction Gateway 5724-I81 Processor Day IBM CICS Transaction Gateway 5724-I81 Value Unit IBM CICS Transaction Gateway 5724-I81 Value Unit IBM CICS Universal Client 5724-J09 10 Value Units IBM CICS Universal Client 5724-J09 10 Value Units IBM CICS Universal Client 5724-J09 Processor Day
Charge metrics definitions
A Value Unit is a pricing charge metric for program license entitlements which is based upon the quantity of a specific designated measurement used for a given program. Each program has a designated measurement. The most commonly used designated measurement is a processor core. However, for select Programs, there are other designated measurements such as users, client devices, and messages. The number of Value Unit entitlements required for a program depends on how the program is deployed in your environment and must be obtained from a Value Unit table. You must obtain a Proof of Entitlement (PoE) for the calculated number of Value Unit entitlements for your implementation. The Value Unit entitlements are specific to a program and may not be exchanged, interchanged, or aggregated with Value Unit entitlements of another program.
Processor (Value Unit)
A processor core is a functional unit within a computing device that interprets and executes instructions. A processor core consists of at least an instruction control unit and one or more arithmetic or logic unit. With multicore technology, each core is considered a processor. Not all processor cores require the same number of Value Unit entitlements. To calculate the number of Value Unit entitlements required, refer to the value unit table on the following Web site
With full capacity licensing, a Proof of Entitlement (PoE) must be acquired for the appropriate number of value units based on all activated processor cores available for use on the server.
Passport Advantage program licenses
CICS Transaction Gateway for Multiplatforms V7
Part Part description number IBM CICS Transaction Gateway CICS Transaction Gateway Value E021BLL Unit Annual SW Maint Rnwl CICS Transaction Gateway Value D55KZLL Unit Lic+SW Maint 12 Mo CICS Transaction Gateway Value D55L0LL Unit SW Maint Reinstate 12 Mo CICS Universal Client V7.0 Part Part description number IBM CICS Universal Client CICS Universal Client 10 Value E0203LL Units Annual SW Maint Rnwl CICS Universal Client 10 Value D55IBLL Units Lic+SW Maint 12 Mo CICS Universal Client 10 Value D55ICLL Units SW Maint Reinstate 12 Mo
Passport Advantage supply
Part Program name/description number CICS Transaction Gateway V7.0.0 CICS Transaction Gateway Windows 2000, BA0LBML Windows XP, Solaris (Sun Microsystems) CICS Universal Client V7.0.0 CICS Universal Client Windows 2000, BA0LAML Windows XP, Linux for zSeries® Enterprise
Passport Advantage customer: Media pack entitlement details
Customers with active maintenance or subscription for the products listed are entitled to receive the corresponding media pack.
CICS Universal Client V7.0.0
Entitled maintenance Part offerings description Media packs description number CICS Universal Client 10 CICS Universal Client BA0LAML Value Units Windows 2000, Windows XP, Linux for zSeries Enterprise CICS Universal Client for CICS Universal Client BA0LAML Linux on zSeries 10 Value Windows 2000, Windows Units XP, Linux for zSeries Enterprise CICS Transaction Gateway V7.0.0 Entitled maintenance Part offerings description Media packs description number CICS Transaction Gateway CICS Transaction Gateway BA0LBML Multiplatforms Value Unit Windows 2000, Windows XP, Solaris (Sun Microsystems) IBM CICS Transaction CICS Transaction Gateway BA0LBML Gateway for Linux on Windows 2000, Windows zSeries Value Unit XP, Solaris (Sun Microsystems)
Cross-platform product for use on System z
Order the part numbers that follow when there is an intention to acquire this cross-platform product for deployment on the System z platform. This set of part numbers provides the identical supply and authorization as the other set in this announcement. The distinction is to identify the planned deployment platform.
Part Program name/description number CICS Transaction Gateway Linux E021CLL on z Value Unit Annual SW Maint Rnwl CICS Transaction Gateway Linux D55L1LL on z Value Unit Lic+SW Maint 12 Mo CICS Transaction Gateway Linux D55L2LL on z Value Unit SW Maint Reinstate 12 Mo CICS Universal Client Linux on z E0204LL 10 Value Units Annual SW Maint Rnwl CICS Universal Client Linux on z D55IDLL 10 Value Units Lic+SW Maint 12 Mo CICS Universal Client Linux on z D55IELL 10 Value Units SW Maint Reinstate 12 Mo On/Off Capacity on Demand IBM CICS Transaction Gateway Part Part description number CICS TRANSACTION GATEWAY PROCESSOR ASQ68LL DAY OOCOD TEMP USE CHRG IBM CICS Universal Client Part Part description number CICS UNIVERSAL CLIENT PROCESSOR DAY ASQ65LL OOCoD TEMP USE CHRG
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|Terms and conditions|
The information provided in this announcement letter is for reference and convenience purposes only. The terms and conditions that govern any transaction with IBM are contained in the applicable contract documents such as the IBM International Program License Agreement, IBM International Passport Advantage Agreement and the IBM Agreement for Acquisition of Software Maintenance.
Agreement: IBM International Program License Agreement including the License Information (LI) document and Proof of Entitlement (PoE) govern your use of the Program. PoEs are required for all authorized use.
Part number products only, offered outside of Passport Advantage, where applicable, are license only and do not include Software Maintenance.
This software license includes Software Maintenance, previously referred to as Software Subscription and Technical Support.
License Information (LI) form number
Program Program name number Form number CICS Transaction Gateway for 5724-I81 L-SBRY-6U2HBA Multiplatforms V7 CICS Universal Client V7.0 5724-J09 L-SBRY-6U2HCJ
The program's LI will be available for review on the IBM Software License Agreement Web site
Limited warranty: Yes
Warranty: IBM warrants that when the Program is used in the specified operating environment it will conform to its specifications. The warranty applies only to the unmodified portion of the Program. IBM does not warrant uninterrupted or error-free operation of the Program or that IBM will correct all Program defects. You are responsible for the results obtained from the use of the Program.
IBM provides you with access to IBM databases containing information on known Program defects, defect corrections, restrictions, and bypasses at no additional charge. Consult the IBM Software Support Guide for further information at
IBM will maintain this information for at least one year after the original licensee acquires the Program ("Warranty Period").
Program technical support: Technical support of a program product will be available for a minimum of three years from the general availability date, as long as your Software Maintenance is in effect. This technical support allows you to obtain assistance (via telephone or electronic means) from IBM for product-specific, task-oriented questions regarding the installation and operation of the program product. Software Maintenance also provides you with access to updates, releases, and versions of the program. You will be notified, via announcement letter, of discontinuance of support with 12 months' notice. If you require additional technical support from IBM, including an extension of support beyond the discontinuance date, contact your IBM representative or IBM Business Partner. This extension may be available for a fee.
Money-back guarantee: If for any reason you are dissatisfied with the program and you are the original licensee, return it within 30 days from the invoice date, to the party (either IBM or its reseller) from whom you acquired it, for a refund.
- For programs acquired under the IBM International Passport Advantage Agreement, this term applies only to your first acquisition of the program.
- For programs acquired under any of the IBM On/Off Capacity on Demand (On/Off CoD) software offerings,this term does not apply since these offerings apply to programs already acquired and in use by the customer.
Copy and use on home/portable computer: No
Usage restriction: Yes
The CICS Universal Client v7.0 is for single users on desktop computers only, it must not be installed in a server or multi-user environment.
Passport Advantage applies: Yes, and through the Passport Advantage Web site at
This product is only available via Passport Advantage. It is not available as shrinkwrap.
Agreement for acquisition of Software Maintenance: The IBM Agreement for Acquisition of Software Maintenance (Z125-6011) following agreement applies for maintenance and does not require customer signatures.
Software Maintenance is included with licenses purchased through Passport Advantage and Passport Advantage Express. Product upgrades and Technical Support are provided by the Software Maintenance offering as described in the Agreements. Product upgrades provide the latest versions and releases to entitled software and Technical Support provides voice and electronic access to IBM support organizations worldwide.
IBM includes one year of Software Maintenance with each program license acquired. The initial period of Software Maintenance can be extended by the purchase of a renewal option, if available.
While your Software Maintenance is in effect, IBM provides you assistance for your routine, short duration installation and usage (how-to) questions, and code-related questions. IBM provides assistance via telephone and, if available, electronic access, to your information systems (IS) technical support personnel during the normal business hours (published prime shift hours) of your IBM support center. (This assistance is not available to your end users.) IBM provides Severity 1 assistance 24 hours a day, 7 days a week. For additional details, consult your IBM Software Support Guide at
Software Maintenance does not include assistance for the design and development of applications, your use of programs in other than their specified operating environment, or failures caused by products for which IBM is not responsible under the applicable agreements.
For additional information about the International Passport Advantage Agreement and the IBM International Passport Advantage Express Agreement, visit the Passport Advantage Web site at
Volume orders (IVO): No
iSeries Software Maintenance applies: No
Educational allowance available: Not applicable
On/Off capacity on demand
To be eligible for On/Off Capacity on Demand pricing, customers must be enabled for temporary
capacity on the corresponding hardware, and the required contract Z125-6907, Amendment for
iSeries and pSeries Temporary Capacity On Demand Software must be signed prior to use.
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|IBM Electronic Services|
IBM Global Services has transformed its delivery of hardware and software support services to put you on the road to higher systems availability. IBM Electronic Services is a Web-enabled solution that provides you with an exclusive, no-additional-charge enhancement to the service and support available on the IBM eServer platform. These services provide the opportunity for greater system availability due to faster problem resolution and preemptive monitoring. IBM Electronic Services is comprised of two separate but complementary elements: IBM Electronic Services news page and IBM Electronic Service Agent.
IBM Electronic Services news page provides you with a single Internet entry point that replaces the multiple entry points traditionally used by customers to access IBM Internet services and support. The news page enables you to gain easier access to IBM resources for assistance in resolving technical problems.
The IBM Electronic Service Agent is no-additional charge software that resides on your IBM eServer system. It is designed to proactively monitor events and transmit system inventory information to IBM on a periodic, customer-defined timetable. The IBM Electronic Service Agent tracks system inventory, hardware error logs, and performance information. If the server is under a current IBM maintenance service agreement or within the IBM warranty period, the Service Agent automatically reports hardware problems to IBM.
Early knowledge about potential problems enables IBM to provide proactive service that may result in higher system availability and performance. In addition, information collected through the Service Agent will be made available to IBM service support representatives when they are helping answer your questions or diagnosing problems.
To learn how IBM Electronic Services can work for you, visit
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The prices provided in this announcement are suggested retail prices for the U.S. only and are provided for your information only. Dealer prices may vary, and prices may also vary by country. Prices are subject to change without notice. For additional information and current prices, contact your local IBM representative.
For Passport Advantage information and charges, contact your IBM representative or authorized IBM Business Partner. Additional information is also available at
Business Partner information
If you are an IBM Business Partner Distributor for Workstation Software acquiring products from IBM, you may link to Passport Advantage Online for resellers where you can obtain Business Partner pricing information. An IBM ID and password are required. Copy the Web address below into the address field of your browser.
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To order, contact the Americas Call Centers or your local IBM representative.
To identify your local IBM representative, call 800-IBM-4YOU (426-4968).
Phone: 800-IBM-CALL (426-2255) Fax: 800-2IBM-FAX (242-6329) Internet: email@example.com Mail: IBM Americas Call Centers Dept. Teleweb Customer Support, 9th floor 105 Moatfield Drive North York, Ontario Canada M3B 3R1 Reference: YE001
The Americas Call Centers, our national direct marketing organization, can add your name to the mailing list for catalogs of IBM products.
Note: Shipments will begin after the planned availability date.
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