IBM TXSeries for Multiplatforms V6.1 further reduces complexity and adds significant new administration capability
IBM United States Software Announcement 206-267October 24, 2006
|
|
| At a glance |
TXSeries for Multiplatforms V6.1 is the next generation of distributed CICS for the AIX®, Microsoft Windows, HP-UX, and SUN Solaris platforms. The key enhancements in this latest release are:
- Focus on simplification of installation, configuration and administration through the removal of the DCE and Encina prerequisites from all supported platforms
- Introduction of a powerful and intuitive new Web-based administration console, designed to look and behave in a very similar way to the WebSphere Application Server administration console
- Higher availability for applications that connect using the XA interface enabling TXSeries to be resilient enough to withstand planned or unplanned downtime of the database, or other XA-compliant resource managers
For ordering, contact:
Your IBM representative or IBM Americas Call Centers at
800-IBM-CALL
(Reference: LE001).
Back to top
|
|
| Overview |
TXSeries for Multiplatforms is a distributed CICS® Online Transaction Processing (OLTP) environment with an integrated CICS Structured File System (SFS) that is used for the deployment of business-critical applications. It enables you to develop managed TXSeries services written in COBOL, C / C++, PL/1 and Java, which can be integrated into your service-oriented architecture (SOA).
Vastly simplified infrastructure
TXSeries for Multiplatforms V6.1 extends and enhances the next generation of distributed CICS across the IBM AIX®, Microsoft Windows, HP-UX and SUN Solaris platforms. This simplification means:
- TXSeries CICS without the DCE or Encina® prerequisites
- Communication using high-performance and secure shared memory
- Simplified installation with InstallShield for Multiplatforms
Significant enhanced administration capability
TXSeries V6.1 also delivers a powerful and intuitive Web-based administration console, which lets you intuitively manage and configure TXSeries systems and resources. The Web-based interface is designed to be similar to the WebSphere® administration console. Enhanced function includes:
- Display of current status information for TXSeries components
- Intuitive grouping and sorting of information
- Assistance with the configuration of TXSeries resources
- Viewing, filtering and searching of event logs
- Error codes now hyperlinked to message explanations
- Availability in all Group 1 languages
- True remote Web browser-based administration
More power and higher availability
TXSeries V6.1 also adds to its core value proposition by delivering:
- Higher availability and resilience when using XA resource managers
- Sync Level 2 TCP/IP connectivity between remote TXSeries regions (a restriction in TXSeries V6.0)
- New cicserr command, which can display details of errors and ABENDS
|
|
| Key prerequisites |
TXSeries for Multiplatforms V6.1 requires the following platforms:
- AIX users: AIX V5.3
- Microsoft Windows users: Windows Server 2003
- SUN Solaris users: SUN Solaris 10 running on SPARC processors
- HP-UX users: HP-UX 11iV2 running on PA-RISC
|
|
| Planned availability dates |
- November 3, 2006, electronic software delivery
- November 24, 2006, media and documentation
|
|
| Description |
TXSeries for Multiplatforms V6.1 is the next generation of distributed CICS. It provides a stand-alone, distributed OLTP server for business-critical applications written in enterprise programming languages like COBOL, C, C++, PL/1, and Java. Java support (JCICS) assists interoperability with Java applications running outside of TXSeries. CICS Foundation classes (CFC) support access to CICS facilities as C++ objects. TXSeries for Multiplatforms includes two core components:
- Distributed CICS OLTP
- CICS SFS
CICS OLTP supports the base-level CICS API with the fundamental transactional qualities of atomicity, consistency, isolation, and durability. By providing services that interact with the underlying hardware and software, TXSeries hides the complexity of your IT systems without compromising function. Developers can focus on solving tangible business problems with application logic rather than failure detection, failure recovery, and synchronizing access to shared data.
CICS SFS is a VSAM-emulating, record-oriented file system that can provide indexed, relative, and sequential access to file-based data. It allows developers to store fully recoverable file-based data that can be processed in a batch environment. The CICS SFS files can be shared among TXSeries, CICS TS, and non-CICS applications, such as IMS. This maximizes the ability to interoperate in an enterprise environment.
The design of TXSeries for Multiplatforms facilitates best practices of CICS program design by supporting the separation of the presentation logic, integration logic, business logic, and data access logic elements of an application. This enables COBOL, C, C++, PL/1, and Java specialists to develop modern, reusable applications that fit into a corporation's enterprise-wide requirements. Data sources can be included in a single unit of work, providing two-phase commit for data integrity across the network.
TXSeries can be integrated as a component of your SOA, enabling end-to-end, distributed mixed language solutions through integration with WebSphere. The JCA interface provided in the CICS TG can connects TXSeries to the WebSphere SOA server products such as WebSphere Application Server, WebSphere Enterprise Service Bus and WebSphere Process Server. WebSphere MQ can be used to connect TXSeries to IBM WebSphere Message Broker, or to any other product that supports native MQSeries® transport.
TXSeries also provides extremely good connectivity with CICS TS on z/OS® through full CICS Intersystem Communication (CICS ISC) support. TXSeries can act as a gateway to CICS TS on z/OS by handling terminal concentration, protocol conversion, or intelligent business logic locally. This can increase the performance of CICS TS on z/OS and protect it from client-originated disruption.
Uniquely, TXSeries is also designed to allow you to scale up to CICS TS on the mainframe if the needs of your business grow.
Delivers a vastly superior administration interface
TXSeries for Multiplatforms V6.1 comes with an advanced and user-friendly administration console. This console is designed to be very similar to the WebSphere Application Server administration console, which will reduce the learning curve significantly. The new admin console is Web-based and can run on any supported Web browser. (Internet Explorer or Firefox). It supports true remote administration and configuration of CICS regions, other servers and resources.
Advanced function includes
- Display of current status information for all configured TXSeries regions, SFS servers and Peer-to-Peer Communication (PPC) gateways
- Intuitive grouping and sorting of information regarding TXSeries systems, properties, resources, and transactions, and so on
- Assistance with the configuration of TXSeries resources using drop-downs, radio buttons, tables and online help, and so on
- Problem determination capability that enables viewing, filtering and searching of event logs, with error codes now hyperlinked to message explanations
- Availability in all Group 1 languages
This new administration console is available on all TXSeries supported platforms. It replaces the existing tsconfig utility on Windows systems.
Delivers more power and higher availability
Significant enhancements have been made to improve the availability of TXSeries CICS regions. Notable among them is the ability of regions to remain up and running even when an XA connected database or resource manager becomes unavailable. This means that TXSeries CICS regions can continue running and execute transactions that do not need to interact with the unavailable database. Transactions that require data from the unavailable database will not be processed until the database is returned to its running state.
This version of TXSeries also includes enhancements to the cicscp command. Status of regions and other servers can be discovered using the new options added to this command. Likewise, details about the installed version of TXSeries can also be obtained via this command.
A restriction in TXSeries V6.0 that prevented Sync Level 2 (SL2) TCP/IP connectivity between remote TXSeries regions has been removed in this latest release. Connectivity between remote TXSeries regions using SL2 over TCP/IP has now been enabled.
The following TXSeries V6.0 function that was originally delivered on AIX only, is now available across all supported platforms in TXSeries V6.1
The function provided by DCE and Encina has been internalized within the CICS and CICS SFS components. Installation, configuration, and administration are simplified, enabling system programmers and administrators to become more productive.
- CICS processes now communicate using secure shared memory, which can enhance the performance and security of applications.
- Explicit configuration for DCE or Encina is no longer required.
- Users and administrators require less understanding of configuration and concepts, with a single command set providing all the required operations.
- Installation can create a default region that can be directly used for testing and developing applications.
Customers and Business Partners that have applications running inside the Encina OLTP monitor function in isolation from the base CICS OLTP server, should not upgrade to TXSeries V6. Refer to the Statement of Direction regarding Encina support in Software Announcement 205-322 , dated December 6, 2005.
Security handling is simplified when you use TXSeries in conjunction with a mainframe. A new External Authentication Manager (EAM) module uses the Lightweight Directory Access Protocol (LDAP) to integrate with the version of RACF® that is supplied with z/OS V1.7, or later. All system users can be centrally defined and maintained in a RACF repository. Users and system administrators can maintain a single user ID and password for both TXSeries and CICS TS.
Installation and version-to-version migration is significantly enhanced with InstallShield for Multiplatforms (ISMP) as the installer on all platforms. Using an industry-standard installation program enables quick and easy customization. ISMP can be run as a GUI, a command-line console, or as a silent install with no user interaction. In addition, ISMP makes it easier to integrate into packaged applications that rely on the transaction monitor facilities of the TXSeries OLTP as a component of larger industry-specific solutions.
TXSeries for Multiplatforms V6 extends support for the most recent versions of other products that are commonly used by TXSeries clients, including databases, communications subsystems, and system compilers for all supported programming languages. Also added is support for Acucorp open systems COBOL called ACUCOBOL-GT. ACUCOBOL-GT is a COBOL development system that includes a compiler, a source-level interactive debugger, and nearly a dozen support utilities. ACUCOBOL-GT lets you write a program once, and run it in any other TXSeries platform without recompiling.
Major revision to the documentation library provides a much clearer product overview, leading to faster and easier product deployment and administration. The TXSeries documentation is dramatically reduced in size and complexity:
- The Concepts and Planning guide is completely revised
- A single installation guide is available for all platforms, reflecting easier installation and configuration
- The documentation library is fully incorporated into the standard Eclipse-based information center. You can search all installed Eclipse-based IBM information centers in one search
Also included is a new system function diagnostic facility that provides additional internal state information. This facility can help IBM support representatives to remotely diagnose potential problems.
Accessibility by people with disabilities
The following features support use by people with disabilities:
- Supports interfaces commonly used by screen readers
- Can be operated using only the keyboard
- Does not require the user to make responses within time limits
- Includes command-line interfaces to allow for customization of display attributes such as color, contrast, and font size
- Communicates all information independent of color
- Supports interfaces commonly used by screen magnifiers
- Provides documentation in an accessible format
- Does not flash the screen at rates that could induce epileptic seizures
- Includes accessible command-line or text file-based interfaces for core functions provided by GUI
Section 508 of the U.S. Rehabilitation Act
TXSeries for Multiplatforms is capable as of November 24, 2006, when used in accordance with associated IBM documentation, of satisfying the applicable requirements of Section 508 of the Rehabilitation Act, provided that any assistive technology used with the product properly interoperates with it. A U.S. Section 508 Voluntary Product Accessibility Template (VPAT) can be requested via the IBM Web site
|
|
| Product positioning |
A transaction-processing monitor is an essential component of a healthy corporate IT system. It manages and augments the transactional processes that keep an organizations revenues flowing. TXSeries for Multiplatforms has, for more than a decade, delivered high-performance transaction services in a modern, reusable, critical applications environment. It enables you to maximize existing COBOL, C/C++, PL/1 and Java skilled employees and IT assets across IBM AIX, Microsoft Windows, SUN Solaris and HP-UX platforms.
TXSeries is the ideal deployment environment for high performance, distributed transactional applications that integrate well into your service oriented architecture. The JCA interface provided in the CICS TG can connect TXSeries to WebSphere SOA server products such as WebSphere Application Server, WebSphere Enterprise Service Buss and WebSphere Process Server. WebSphere MQ can be used to connect TXSeries to WebSphere Message Broker, or to any other product that supports native MQSeries transport.
TXSeries uniquely offers you the ability to scale up to a centralized
CICS TS for z/OS if your business needs evolve.
Back to top
|
|
| Statement of direction |
WebSphere Developer for zSeries® consists of a common workbench and an integrated set of tools that support end-to-end application development, run-time testing, and rapid deployment of on demand CICS and WebSphere processing and applications. WebSphere Developer for zSeries helps customers create new CICS application processes and wrap existing CICS applications making them accessible as services that can be leveraged in a SOA environment.
IBM intends to extend WebSphere Developer for zSeries support for local Windows-based CICS Development by leveraging TXSeries V6.1 as the development and unit testing vehicle for both CICS TS and TXSeries-based applications.
All statements regarding IBM's plans, directions, and intent are subject to change or withdrawal without notice.
Availability of national languages: November 24, 2006
Product description Language
TXSeries V6.1.0 Multilingual (French, Korean,
Chinese Simplified, Spanish,
Portuguese-Brazilian, German,
Japanese, Chinese Traditional,
English, Italian)
Trademarks
Back to top
|
|
| Offering Information |
Product information is available via the Offering Information Web site
Also, visit the Passport Advantage® Web site
|
|
| Publications |
No publications are shipped with this product.
The IBM Publications Center
The Publications Center is a worldwide central repository for IBM product publications and marketing material with a catalog of 70,000 items. Extensive search facilities are provided. Payment options for orders are via credit card (in the U.S.) or customer number for 20 countries. A large number of publications are available online in various file formats, and they can all be downloaded by all countries free of charge.
Information about publications is available through mysupport. To subscribe, visit
|
|
| Technical information |
Specified operating environment
Hardware requirements
IBM AIX® users Any IBM eServer® pSeries® hardware capable of running IBM AIX V5.3
SUN Solaris users Any SUN SPARC hardware capable of running SUN Solaris V10
Microsoft Windows users Any x86-based hardware capable of running Windows Server 2003
HP-UX users Any HP-UX PA-RISC compatible hardware capable of running HP-UX V11i V2 or V3
Required disk space (for all supported platforms)
Description AIX Solaris Windows HP-UX TXSeries(TM) 165 MB 170 MB 135 MB 310 MB CICS(R), uninstaller and bundled jvm CICS 75 MB 110 MB 75 MB 190 MB Universal Client (if installed) Global 25 MB 16 MB 15 MB 25 MB Security Kit (if installed) Maximum 265 MB 296 MB 225 MB 525 MB space required
Software requirements
TXSeries for Multiplatforms V6.1 consists of 32-bit processes. All libraries linked with TXSeries (including those running in a 64-bit kernel) must be 32-bit.
New versions and releases of software in the specified operating environment may be supported after planned availability of TXSeries V6.1. For the most up-to-date information, visit
Operating systems
- IBM AIX V5.3
- SUN Solaris V10
- Microsoft Windows Server 2003
- HP-UX 11i V2
Supported software for IBM AIX
- IBM Communications Server V6.3
- CICS Universal Client V6.0 (supplied with TXSeries)
- Global Security Kit Runtime Toolkit V7c (supplied with TXSeries)
- WebSphere® MQ V6.0
-
Databases
- DB2® V8.2 + FP4
- Informix Dynamic Server V10
- Oracle V10g R2
- Sybase Adaptive Server Enterprise V15.0
-
Languages
- IBM XL C/C++ Enterprise Edition V8.0 for AIX
- IBM COBOL Set for AIX V2
- IBM PL/I set for AIX V2
- Micro Focus Server Express COBOL V4.0 + SP2®
- ACUCOBOL-GT V7.2
- Java 2 Runtime Environment, Standard Edition V1.5
Supported software for SUN Solaris
- SNAP-IX Data connection V7.0.2.8
- CICS Universal Client V6.0 (supplied with TXSeries)
- Global Security Kit Runtime Toolkit V7c (supplied with TXSeries)
- WebSphere MQ V6.0
-
Databases
- DB2 V8.2 + FP4
- Informix Dynamic Server V10
- Oracle V10g R2
- Sybase Adaptive Server Enterprise V15.0
-
Languages
- Sun Studio Compiler Collection V10.0
- Micro Focus Server Express COBOL V4.0 + SP2
- ACUCOBOL-GT V7.2
- Java 2 Runtime Environment, Standard Edition V1.5
Supported software for Microsoft Windows Server 2003
- IBM Communication Server V6.1.2
- CICS Universal Client V6.0 (supplied with TXSeries)
- Global Security Kit Runtime Toolkit V7c (supplied with TXSeries)
- WebSphere MQ V6.0
-
Databases
- DB2 V8.2 + FP4
- Oracle V10g R2
- Microsoft SQL Server V2005
-
Languages
- Microsoft Visual Studio .NET Enterprise Edition Version 2005
- Micro Focus Net Express COBOL V4.0 + SP2
- ACUCOBOL-GT V7.2
- Java 2 Runtime Environment, Standard Edition V1.5
Supported software for HP-UX
- HP SNAPlus2 R6.11.23.00
- CICS Universal Client V6.0 (supplied with TXSeries)
- Global Security Kit Runtime Toolkit V7c (supplied with TXSeries)
- WebSphere MQ V6.0
-
Databases
- DB2 V8.2 + FP4
- Informix Dynamic Server V2.90 UC4
- Oracle V10g R2
- Sybase Adaptive Server Enterprise V15.0
-
Languages
- HP ANSI C VB.11.23.09
- HP aC++ VA.03.65
- Micro Focus Server Express COBOL V4.0 + SP2
- ACUCOBOL-GT V7.2
- Java 2 Runtime Environment, Standard Edition V1.5
Limitations: For additional information, refer to the Terms and conditions section of this announcement, or to the License Information Document that is available on the IBM Software License Agreement Web site
Planning information
Software Maintenance, previously referred to as Software Subscription and Technical Support, is included in the Passport Advantage Agreement. Installation and technical support is provided by the Software Maintenance offering of the IBM International Passport Advantage Agreement. This fee service enhances customer productivity, with voice and electronic access into IBM support organizations.
Packaging
The media pack for TXSeries for Multiplatforms contains:
- QuickStart CD-ROM
- Program CD-ROMs
- Documentation CD-ROM
Security, auditability, and control
The customer is responsible for evaluation, selection, and implementation of security features,
administrative procedures, and appropriate controls in application systems and communication
facilities.
Back to top
|
|
| Software Services |
IBM Services has the breadth, depth, and reach to manage your services needs. You can leverage the deep technical skills of our lab-based, software services team and the business consulting, project management, and infrastructure expertise of our IBM Global Services team. Also, we extend our IBM Software Services reach through IBM Business Partners to provide an unmatched portfolio of capabilities. Together, we provide the global reach, intellectual capital, industry insight, and technology leadership to support any critical business need.
To learn more about IBM Software Services or to contact a software services sales specialist, visit
To locate an IBM Business Partner, visit
|
|
| Ordering information |
This product is only available via Passport Advantage. It is not available as shrinkwrap.
Product information
Product
Licensed function title Product group category
IBM TXSeries IBM CICS CICS
PID Charge unit
Program name number description
IBM TXSeries 5724-B44 Value Unit
IBM TXSeries 5724-B44 SubCapacity
Value Unit
IBM TXSeries 5724-B44 Processor Day
Charge metrics definitions
Value Unit
A Value Unit is a pricing charge metric for program license entitlements which is based upon the quantity of a specific designated measurement used for a given program. Each program has a designated measurement. The most commonly used designated measurement is a processor core. However, for select programs, there are other designated measurements such as users, client devices, and messages. The number of Value Unit entitlements required for your specific implementation of the given program must be obtained from a conversion table associated with the program. You must obtain a proof of entitlement (PoE) for the appropriate number of Value Unit entitlements for your implementation. The Value Unit entitlements of a given program cannot be exchanged, interchanged, or aggregated with Value Unit entitlements of another program.
Processor (Value Unit)
A processor (commonly called a "CPU" or "core") is a functional unit within a computing device that interprets and executes instructions. A processor consists of at least an instruction control unit and one or more arithmetic and/or logic unit. With multicore technology, each core is considered a processor. Not all processors require the same number of Value Unit entitlements. To determine the number of Value Unit entitlements required, refer to the processor value unit conversion table on the Passport Advantage Web site
With full capacity licensing, a PoE must be acquired for the appropriate number of value units based on all activated processors on the server available to the program or a component of the program.
Sub-Capacity Processor (Value Unit)
In sub-capacity licensing, a PoE must be acquired for the appropriate number of value units based on all activated processors in partitions (utilizing eligible partitioning technologies) on the server available to the program or a component of the program.
Passport Advantage program licenses
TXSeries for Multiplatforms
Part
Part description number
IBM TXSeries
TXSeries Value Unit Annual SW Maint Rnwl E025BLL
TXSeries Value Unit Lic+SW Maint 12 Mo D55VCLL
TXSeries Value Unit SW Maint Reinstate 12 Mo D55VDLL
Passport Advantage supply
Part
Program name/description number
TXSeries V6.1.0
Media Pack Multilingual (French, Korean, Chinese BA0LEML
Simplified, Spanish, Portuguese-Brazilian, German,
Japanese, Chinese Traditional, English, Italian)
Solaris (Sun Microsystems), Windows Server 2003,
AIX 5L, V5, HP-UX 11.x CD ROM Digital Disk --
ISO 9660 Standard V6.1.0
Passport Advantage customer: media pack entitlement details
Customers with active maintenance or subscription for the products listed are entitled to receive the corresponding media pack.
TXSeries V6.1.0
Entitled maintenance Part
offerings description Media packs description number
TXSeries Multiplatform TXSeries BA0LEML
Value Unit Multilingual (French,
Korean, Chinese
Simplified, Spanish,
Portuguese-Brazilian,
German, Japanese, Chinese
Traditional, English,
Italian) Solaris (Sun
Microsystems), Windows
Server 2003, AIX 5L, V5,
HP-UX 11.x CD ROM Digital
Disk -- ISO 9660 Standard
TXSeries per SubCapacity TXSeries BA0LEML
Value Unit Multilingual(French,
Korean, Chinese
Simplified, Spanish,
Portuguese-Brazilian,
German, Japanese, Chinese
Traditional, English,
Italian) Solaris (Sun
Microsystems), Windows
Server 2003, AIX 5L, V5,
HP-UX 11.x CD ROM Digital
Disk -- ISO 9660 Standard
Sub Capacity
IBM TXSeries
Part
Part description number
TXSeries Subcap Value Unit E025CLL
Annual SW Maint Rnwl
TXSeries Subcap Value Unit D55VELL
Lic+SW Maint 12 Mo
TXSeries Subcap Value Unit SW D55VFLL
Maint Reinstate 12 Mo
Sub-capacity for selected middleware products
Sub-capacity licensing on a per-processor or per value unit basis is available for selected middleware products. To offer sub-capacity licensing, IBM software products implement IBM Tivoli® License Manager within their offerings so that customers can monitor and report quarterly to IBM on their use of the programs on a continuous basis.
More information can be found on the Passport Advantage Web site
Eligibility requirements for sub-capacity licensing
To be eligible for sub-capacity licensing terms on this product, you must agree to install and configure IBM Tivoli License Manager for IBM Software, in accordance with the IBM Tivoli License Manager publications, and to enable the collection of program use data on all eligible machines subject to sub-capacity terms.
For those machines running programs with sub-capacity licensing terms, you must use IBM Tivoli License Manager for IBM Software to monitor program use and submit to IBM an IBM Use Report each calendar quarter. Multiple copies of IBM Tivoli License Manager for IBM Software or IBM Tivoli License Manager are not required. You can use more copies if you need them to support your operational environment, but only one copy is required to monitor all your sub-capacity licensed products.
Additionally, if this is the first product, you have licensed under sub-capacity terms, you must agree to the terms of an attachment to your Passport Advantage or Passport Advantage Express contract and submit a new Passport Advantage enrollment form. First-time sub-capacity clients also have an opportunity to ensure a Primary Business Contact is established for their contracts.
For more information on required and entitled license capacity, license requirements and reporting, refer to Software Announcement Letter 205-093 , dated April 19, 2005.
If you order (this product) under sub-capacity terms, IBM Tivoli License Manager for IBM Software will be made available to you if you do not already have one. You must install and configure this tool for your sub-capacity products. Alternately, you can use Tivoli License Manager. Once the license manager software is installed, you will be required to register online (IBM may need to contact you in order to finalize the registration process). You must monitor program use on a continuous basis with an IBM Tivoli License Manager for IBM Software and submit IBM Use Reports to IBM on a calendar quarterly basis.
IBM Tivoli License Manager for IBM Software is documented in the following customer publications, which are available from IBM Publications Center at
Publication Form Planning, Installation, and Configuration SC32-1431 Administration SC32-1430 Problem Determination SC32-9102 Data Dictionary SC32-1432 Release Notes SC32-1429
For IBM Tivoli License Manager configuration guidance and instructions for specific products (including this product) acquired with sub-capacity terms, refer to
The Web site will give you information about how to set up the product for detection by IBM Tivoli License Manager, any required maintenance, and any required steps that are unique to this product.
On/Off Capacity on Demand
IBM TXSeries
Part
Part description number
TXSeries Processor Day Per Use-DAY, On Off Capacity ASQN2LL
on demand Temporary Us
|
|
| Terms and conditions |
This product is only available via Passport Advantage. It is not available as shrinkwrap.
Licensing: IBM International Program License Agreement and License Information document. PoE is required for all authorized use.
Part number products only, offered outside of Passport Advantage, where applicable, are license only and do not include Software Maintenance.
This software license includes Software Maintenance, previously referred to as Software Subscription and Technical Support.
License information form number
Program
Program name number Form number
TXSeries for Multiplatforms 5724-B44 L-SBRY-6SGDSH
On or near the planned availability date, the license information will be available for review on the IBM Software License Agreement Web site
Limited warranty applies: Yes
Warranty: This program includes a warranty for one year from acquisition from IBM or an authorized IBM Business Partner. For one year from acquisition of the program, this warranty provides the customer with access to databases containing Program information and FAQs, including any known fixes to defects, which the customer can download or otherwise obtain and install.
Program technical support: Technical support of a program product will be available for a minimum of three years from the general availability date, as long as your Software Maintenance is in effect. This technical support allows you to obtain assistance (via telephone or electronic means) from IBM for product-specific, task-oriented questions regarding the installation and operation of the program product. Software Maintenance also provides you with access to updates, releases, and versions of the program. Customers will be notified, via announcement letter, of discontinuance of support with 12 months' notice. If you require additional technical support from IBM, including an extension of support beyond the discontinuance date, contact your IBM representative or IBM Business Partner. This extension may be available for a fee.
Money-back guarantee: If for any reason you are dissatisfied with the program and you are the original licensee, return it within 30 days from the invoice date, to the party (either IBM or its reseller) from whom you acquired it, for a refund.
- For programs acquired under the IBM International Passport Advantage offering, this term applies only to your first acquisition of the program.
- For programs acquired under any of the IBM On/Off Capacity on Demand (On/Off CoD) software offerings,this term does not apply since these offerings apply to programs already acquired and in use by the customer.
Copy and use on home/portable computer: No
Volume orders (IVO): No
Passport Advantage applies: Yes and through the Passport Advantage Web site at
Software maintenance applies: Yes
Software Maintenance, previously referred to as Software Subscription and Technical Support, is included in the IBM International Passport Advantage Agreement. Installation and technical support is provided by the Software Maintenance offering of the IBM International Passport Advantage Agreement. This fee service provides voice and electronic access to IBM support organizations.
IBM includes one year of Software Maintenance with the initial license acquisition of each Program acquired. The initial period of Software Maintenance can be extended by the purchase of a renewal option, if available.
While your Software Maintenance is in effect, IBM provides you assistance for your routine, short duration installation and usage (how-to) questions; and code-related questions. IBM provides assistance via telephone and, if available, electronic access, only to your information systems (IS) technical support personnel during the normal business hours (published prime shift hours) of your IBM support center. (This assistance is not available to your end users.) IBM provides Severity 1 assistance 24 hours a day, every day of the year. For additional details, consult your IBM Software Support Guide at
Software Maintenance does not include assistance for the design and development of applications, your use of programs in other than their specified operating environment, or failures caused by products for which IBM is not responsible under this agreement.
For more information about the Passport Advantage Agreement, visit the Passport Advantage Web site at
iSeries Software Maintenance applies: No
Educational allowance available: Not applicable.
On/Off capacity on demand
To be eligible for On/Off Capacity on Demand pricing, customers must be enabled for temporary
capacity on the corresponding hardware, and the required contract Z125-6907, Amendment for
iSeries and pSeries Temporary Capacity On Demand Software must be signed prior to use.
Back to top
|
|
| IBM Electronic Services |
IBM Global Services has transformed its delivery of hardware and software support services to put you on the road to higher systems availability. IBM Electronic Services is a Web-enabled solution that provides you with an exclusive, no-additional-charge enhancement to the service and support available on the IBM eServer platform. These services provide the opportunity for greater system availability due to faster problem resolution and preemptive monitoring. IBM Electronic Services is comprised of two separate but complementary elements: IBM Electronic Services news page and IBM Electronic Service Agent.
IBM Electronic Services news page provides you with a single Internet entry point that replaces the multiple entry points traditionally used by customers to access IBM Internet services and support. The news page enables you to gain easier access to IBM resources for assistance in resolving technical problems.
The IBM Electronic Service Agent is no-additional charge software that resides on your IBM eServer system. It is designed to proactively monitor events and transmit system inventory information to IBM on a periodic, customer-defined timetable. The IBM Electronic Service Agent tracks system inventory, hardware error logs, and performance information. If the server is under a current IBM maintenance service agreement or within the IBM warranty period, the Service Agent automatically reports hardware problems to IBM.
Early knowledge about potential problems enables IBM to provide proactive service that may result in higher system availability and performance. In addition, information collected through the Service Agent will be made available to IBM service support representatives when they are helping answer your questions or diagnosing problems.
To learn how IBM Electronic Services can work for you, visit
|
|
| Prices |
The prices provided in this announcement are suggested retail prices for the U.S. only and are provided for your information only. Dealer prices may vary, and prices may also vary by country. Prices are subject to change without notice. For additional information and current prices, contact your local IBM representative.
Passport Advantage
For Passport Advantage information and charges, contact your IBM representative or authorized IBM Business Partner. Additional information is also available at
Business Partner information
If you are an IBM Business Partner Distributor for Workstation Software acquiring products from IBM, you may link directly to Business Partner pricing information. An ID and password are required (use IBM ID).
|
|
| Order now |
To order, contact the Americas Call Centers or your local IBM representative.
To identify your local IBM representative, call 800-IBM-4YOU (426-4968).
Phone: 800-IBM-CALL (426-2255)
Fax: 800-2IBM-FAX (242-6329)
Internet: callserv@ca.ibm.com
Mail: IBM Americas Call Centers
Dept. Teleweb Customer Support, 9th floor
105 Moatfield Drive
North York, Ontario
Canada M3B 3R1
Reference: LE001
The Americas Call Centers, our national direct marketing organization, can add your name to the mailing list for catalogs of IBM products.
Note: Shipments will begin after the planned availability date.
Trademarks
