IBM CICS Online Transmission Time Optimizer for z/OS V1.2 delivers usability and serviceability enhancements

IBM United States Software Announcement 206-187
August 1, 2006

 

 ENUS206-187.PDF (69KB)

Table of contents   Document options  
TOC link At a glance TOC link Publications
TOC link Overview TOC link Technical information
TOC link Key prerequisites TOC link Ordering information
TOC link Planned availability date TOC link Terms and conditions
TOC link Description TOC link IBM Electronic Services
TOC link Product positioning TOC link Prices
TOC link Reference information TOC link Order now
TOC link Offering Information  
 
Printable version Printable version

 
At a glance
  • By identifying and removing repetitive data and compressing 3270 data streams, CICS Online Transmission Time Optimizer for z/OS (CICS OTTO) V1.2 improves 3270 network resources utilization and response time, and increases productivity.
  • CICS OTTO V1.2 builds upon the existing strengths of V1.1 by adding additional usability and serviceability options.
  • CICS OTTO V1.2 operates efficiently and transparently to applications and users, supporting both local and remote users.

For ordering, contact:

Your IBM representative, an IBM Business Partner, or IBM Americas Call Centers at 800-IBM-CALL (Reference: LE001).
 
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Overview

CICS® Online Transmission Time Optimizer for z/OS® (CICS OTTO) improves end-user productivity and increases network utilization through 3270 data stream optimization by:

  • Examining outgoing data streams and dynamically compressing them
  • Eliminating repetitive characters — 20% to 25% of all characters are typically repetitive
  • Ensuring that only changed data is sent to the terminals
  • Optimizing messages to increase printer speed
  • Enabling exclusion and inclusion of terminals and transactions from optimization dynamically
  • Operating transparently to users and applications
  • Providing an optional exit for users to change the data stream in the optimized message
  • Monitoring its own operation to provide compression status

Enhancements in CICS OTTO V1.2 include:

  • Data stream error display for improved compression status management
  • Improvements in viewing trace data
  • New system options to exclude transactions and terminals from optimization more easily
  • Additional end-user help on screens
  • Improved documentation

 
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Key prerequisites

Refer to the Technical information section.


 
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Planned availability date

September 8, 2006
 
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Description

CICS OTTO V1.2 operates in CICS, reducing the number of characters transmitted to supported devices by making optimum use of all available orders for each device type. CICS OTTO keeps the screen layout of conversational terminals in memory so that only changed data is transmitted. CICS OTTO can also reduce the contention between the devices on a communications line and between devices connected to local controllers, helping to improve response times because messages arrive quicker at each device.

CICS OTTO uses the following optimization techniques:

  • Repetitive character elimination for 3270-type terminals and printers
  • Transmission of only changed data for 3270-type terminals
  • Blank elimination for 3270 SNA Character Set (SCS) printers
  • String Control Byte (SCB) compression for 3600/4700 type terminals

CICS OTTO provides the system administrator with the following controls:

  • Exclusion list for terminals and modules

    The exclusion list lets you exclude any terminal or module from optimization. For example, you can use the exclusion list to:

    • Exclude terminals that are running specific applications
    • Exclude terminals dynamically, while CICS OTTO is running
  • Selection list for terminals and modules

    The selection list allows you to select specific terminals or modules you want to include in optimization. For example, you can use this list to:

    • Include a few terminals or modules, while you verify the correct installation
    • Include terminals or modules dynamically, while CICS OTTO is running
  • Customized control with user exits

    This feature gives you even more control over optimization functions. This user exit is called every time a message is about to be optimized and also after optimization. The user exit may be used to:

    • Process specific messages unchanged by controlling the optimization using return codes
    • Keep parts of the messages and to insert these fields again after optimization
    • Change characters for specific countries

The operation of CICS OTTO is transparent to the users as the product automatically starts up and shuts down with CICS.

CICS OTTO tells you how effective its optimization is in your environment by continually monitoring its own operations and reporting its progress on demand. Operational statistics may be displayed on a screen or written to the console. At system shutdown, statistics can optionally be written to the console or a file.

All controls and settings can be entered on a temporary or permanent basis. Permanent controls are still active at the next start-up and temporary controls are effective only during the current start-up.

New function in CICS OTTO V1.2

  • Data stream error display

    CICS OTTO records every error that can prevent the optimization of messages, whether the error is found in an inbound or an outbound datastream. A new option on panel OTTOM19 (DISPLAY STATISTICS) invokes new panel OTTOM26 (ERROR STATISTICS), which allows the display of a summary of all recorded errors. Error codes and counts are shown, as well as information on the terminal where a particular error code occurred most recently.

    Error statistics are automatically written to CICS OTTO's statistics file (OTTOSTAT), when CICS OTTO is shut down. A new option on panel OTTOM17 (STATISTICS CONTROL) allows error statistics to be cleared. This new function allows the CICS OTTO administrator easily to access the cause of compression errors and their effect on the optimization rate.

  • Improvements in viewing trace data

    CICS OTTO screen OTTOM15 (TRACE CONTROL) is enhanced by an option to start a CICS OTTO trace which is saved in a storage area above 16 MB. Only "normal" CICS OTTO data is saved (not the additional areas which are traced when an internal trace is started). The same selection criteria apply that can now be used for a CICS OTTO trace. Only one CICS OTTO trace can be active at any time. In-storage trace data will be deleted when CICS OTTO is shut down.

    The size of the storage area can be specified by the user. The storage area can be specified as wrap-around or not. It can be specified that the trace will stop on the first occurrence of an error condition. The contents of the trace table can be displayed (one summary line per trace entry). The user can scroll forward and backward through this list. An individual trace entry can be displayed in expanded format (data before and after compression).

  • Improvements to system options

    On the SYSTEM OPTIONS screen (OTTOM16) there is a new option "Transaction ID," which can be set to yes or no . Yes means that module names in exclusion and selection lists are treated as CICS transaction IDs. No means that module names are treated as CICS program names. Formerly, the parameter TRANSID in macro ABLGEN (also refer to member ABLECMV in SABLCSRC) was used to determine the meaning of module names, and program ABLEXIT had to be regenerated.

    On the SYSTEM OPTIONS screen, there is an additional line "Terminal ID," which shows the value of CICS OTTO option TERMID. In this, VTAM® means that LU names in exclusion and selection lists are treated as VTAM LU names; CICS means that LU names are treated as CICS terminal IDs. This option can be changed only by the SET TERMID command in CICS.

  • New HELP function

    For every CICS OTTO screen, there is a new HELP function, which is triggered by pressing PF1. If the cursor is located in an input field, a specific HELP panel for this field is shown. Otherwise, a panel with general information on the underlying CICS OTTO screen is shown.

  • Improved documentation

    The product documentation has been improved and updated to reflect the new functions provided in CICS OTTO V1.2.

Accessibility by people with disabilities

The following features support use by people with disabilities:

  • Operation by keyboard alone
  • Optional font enlargement and high-contrast display settings
  • Suitability for use by people with hearing impairment
  • Capability to use with screen readers and magnifiers for those with visual impairments

Softcopy documentation for the product is provided in PDF format. This documentation supports optional font enlargement and high-contrast display settings, and may be operated by the keyboard alone. Fully accessible softcopy documentation, with alternative text for diagrams, will be made available on request.

A U.S. Section 508 Voluntary Product Accessibility Template (VPAT) containing details on the product's accessibility compliance can be requested via IBM's Web site

Section 508 of the U.S. Rehabilitation Act

CICS Online Transmission Time Optimizer for z/OS V1.2 is capable as of September 8, 2006, when used in accordance with IBM's associated documentation, of satisfying the applicable requirements of Section 508 of the Rehabilitation Act, provided that any assistive technology used with the product properly interoperates with it.

Value Unit-based pricing

Value Unit pricing for eligible zSeries® IPLA programs enables a lower cost of incremental growth and enterprise aggregation. Each zSeries IPLA product with Value Unit pricing has a single price per Value Unit and a conversion matrix, called Value Unit Exhibit, for converting from some designated measurement to Value Units. Most commonly Millions of Service Units (MSUs) is the measurement designated by IBM to be converted to Value Units. Some other measurements are engines or messages. Since MSUs are the most common measurement, that measurement will be used for the remainder of this description.

Value Unit pricing offers price benefits for customers. For each zSeries IPLA program with Value Unit pricing, the quantity of that program needed to satisfy applicable IBM terms and conditions is referred to as the "required license capacity." Each of the various Value Unit Exhibits stipulate that the larger your required license capacity, the fewer Value Units per MSU you will need. Value Unit Exhibits are uniquely identified by a three-digit code and referred to using the nomenclature VUExxx, where xxx is the three-digit code.

Subsequent acquisitions of Value Unit priced programs offer additional price benefits for customers. The quantity of each zSeries IPLA program that you have acquired is referred to as "entitled license capacity." If you wish to grow your entitled license capacity for a zSeries IPLA program, the calculation to determine additional needed Value Units is based upon the number of Value Units already acquired.

For each zSeries IPLA program with Value Unit Pricing, you should:

  • Determine the required license capacity, in MSUs
  • Aggregate the MSUs across the enterprise
  • Convert the total MSUs to Value Units, using the applicable Value Unit Exhibit, and
  • Multiply the price per Value Unit by the total number of Value Units to determine the total cost.

To simplify conversion from the designated measurement to VUs or vice-versa, use the Value Unit Converter Tool. For additional information or to obtain a copy of the Value Unit Converter Tool, visit the Value Unit Converter Tool Web site

Note that Value Units of a given product cannot be exchanged, interchanged, or aggregated with Value Units of another product.

To determine the required license capacity for the zSeries IPLA program you selected, refer to the Terms and conditions section.
 
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Product positioning

Organizations that run CICS systems constantly experience business pressure to improve CICS platform efficiency, maximize system availability, and make the most of their CICS skills as well as plan for Web services implementation. IBM offers a suite of CICS tools which can help to:

  • Support application transformation and CICS technology-based service-oriented architecture (SOA) implementations
  • Enable easier CICS version-to-version migration, including migrations from CICS Transaction Server for z/OS V1.3, and especially to CICS Transaction Server for z/OS V3.1
  • Reduce complexity and cost of CICS system and application management
  • Improve CICS application and data availability
  • Comply with regulations like the U.S. Sarbanes-Oxley Act

CICS OTTO is one of the tools in this comprehensive portfolio, which provides a cost-effective optimization solution for customers with large 3270 networks.

This new release improves the quality of information provided about CICS OTTO performance, allowing the end user to drill down to each error report and determine its cause and effect on the compression rates. This release also includes new help and compression management options for improved productivity.
 
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Reference information

For information about the previous release of CICS OTTO refer to Software Announcement 201-364 , dated December 18, 2001.

IBM product announcements can be found at

Business Partner information

If you are a Direct Reseller - System Reseller acquiring products from IBM, you may link directly to Business Partner information for this announcement. A PartnerWorld ID and password are required (use IBM ID).

BP Attachment for Announcement Letter 206-187

Trademarks

 
CICS, z/OS, VTAM, and zSeries are registered trademarks of International Business Machines Corporation in the United States or other countries or both.
 
Other company, product, and service names may be trademarks or service marks of others.

 
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Offering Information

Product information is available via the Offering Information Web site


 
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Publications

The CICS® Online Transmission Time Optimizer Program Directory (GI10-2549) is shipped as a printed document with the program. Other publications are available, effective September 8, 2006, in PDF format for download from the IBM Publications Center Web site at


 
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Technical information

Specified operating environment

Hardware requirements

CICS OTTO operates on any hardware supporting CICS Transaction Server for z/OS® V2.2, or later.

CICS OTTO supports both local and remote devices using the VTAM®/SDLC protocol.

Devices connected via ACF/TCAM do so through TCAM's Subsystem Interface (SSI), and appear to CICS as if they are using one of the valid VTAM protocols.

CICS OTTO supports the following Logical Unit (LU) types and devices or their equivalent emulators:

  • IBM LU types
    • LU type 0 3600/4700-type financial systems
    • LU type 1 SCS printers
    • LU type 2 3270-type terminals
    • LU type 3 3270-type printers
  • IBM device types
    • 3178 display station
    • 3179 display station
    • 3180 display station
    • 3191 display station
    • 3192 display station
    • 3193 display station
    • 3194 display station
    • 3275 Models 1 and 2
    • 3276 display station
    • 3277 Models 1 and 2
    • 3278 Models 1, 2, 3, 4, and 5
    • 3279 Models 2A, 2B, 3A, and 3B
    • 3284 Printer Models 1 and 2
    • 3286 Printer Models 1 and 2
    • 3287 Printer Models 1, 1C, 2, and 2C
    • 3289 Line Printer Models 1 and 2
    • 3290 partitioned display station
    • 4700 financial system
    • 8100 running in 3270 data stream compatibility mode
    • 5550-type terminals and printers which handle Double-Byte Character Set (DBCS) Kanji characters

CICS OTTO also supports other non-IBM devices that are compatible with the terminals listed above. To be supported, these terminals must recognize standard 3270 hardware order streams and tolerate String Control Byte (SCB) compression.

Software requirements

CICS OTTO requires System Modification Program/Extended (SMP/E) of the supported z/OS system for installation and maintenance. It operates with the following:

  • CICS Transaction Server for z/OS V2.2, or later
  • z/OS V1.4, or later

Planning information

Packaging: CICS OTTO V1.2 is shipped via Customized Offerings on 3480 1/2-inch tape cartridge. Also shipped are:

  • IPLA in multilanguage booklet (Z125-3301)
  • License Information in multilanguage booklet (GC34-6103)
  • Proof of Entitlement (PoE)
  • Program directory in hardcopy (GI10-2549)

Security, auditability, and control

CICS OTTO V1.2 uses the security and auditability features of the operating system under which it is running. Clients can use any Security Authorization (SAF)-compliant security product, such as RACF®.

The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communication facilities.

Software Services

IBM Services has the breadth, depth, and reach to manage your services needs. You can leverage the deep technical skills of our lab-based, software services team and the business consulting, project management, and infrastructure expertise of our IBM Global Services team. Also, we extend our IBM Software Services reach through IBM Business Partners to provide an unmatched portfolio of capabilities. Together, we provide the global reach, intellectual capital, industry insight, and technology leadership to support any critical business need.

To learn more about IBM Software Services or to contact a software services sales specialist, visit:


 
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Ordering information

Charge metric

Note: The ordering information for CICS OTTO V1.1 remains in place for V1.2. That is, since this is a new release, the program number, the Subscription and Support number, and the associated feature numbers are the same as for CICS OTTO V1.1.

The ordering information is included here for the convenience of users.

Program name                 PID number        Charge metric
 
CICS Online                  5655-I05          Value Units
Transmission Time
Optimizer for z/OS V1.2
 
CICS Online                  5655-I06          Value Units
Transmission Time
Optimizer for z/OS
Subscription and Support

The program in this announcement has Value Unit-Based pricing.

                                                     Value
Program                                              Unit
number            Program name                       exhibit
 
5655-I05          CICS Online Transmission           VUE007
                   Time Optimizer for z/OS

For each zSeries® IPLA program with Value Unit pricing, the quantity of that program needed to satisfy applicable IBM terms and conditions is referred to as the "required license capacity." Your required license capacity is based upon the following factors:

  • The zSeries IPLA program you select
  • The applicable Value Unit Exhibit
  • The applicable terms
  • Whether your current mainframes are full-capacity or sub-capacity

Value Unit exhibit VUE007

                 MSUs             MSUs             Value
                 minimum          maximum          Units/MSU
 
Base               1                3              1
Tier A             4               45              0.45
Tier B            46              175              0.36
Tier C           176              315              0.27
Tier D           316                +              0.2

Value Units for mainframes without MSU ratings:

                               Value
                               Units/
Hardware                       machine
 
MP3000 H30                      6
MP3000 H50                      8
MP3000 H70                     12
ESL models                      2

Ordering example: The total number of Value Units is calculated according to the following example.

If your required license capacity is 1,500 MSUs for your selected zSeries IPLA product, the applicable Value Units would be:

Translation from MSUs to Value Units

           MSUs     *    Value Units/MSU    =    Value Units
 
Base           3    *    1.00               =      3.00
Tier A        42    *     .45               =     18.90
Tier B       130    *     .36               =     46.80
Tier C       140    *     .27               =     37.80
Tier D     1,185    *     .20               =    237.00
 
Total      1,500                                 343.50

When calculating the total number of Value Units, the sum is to be rounded up to the next integer.

Ordering z/OS through the Internet

ShopzSeries provides an easy way to plan and order your z/OS ServerPac or CBPDO. It will analyze your current installation, determine the correct product migration, and present your new configuration based on z/OS. Additional products can also be added to your order (including determination of whether all product requisites are satisfied). ShopzSeries is available in the U.S. and several countries in Europe. In countries where ShopzSeries is not available yet, contact your IBM representative (or IBM Business Partner) to handle your order via the traditional IBM ordering process. For more details and availability, visit the ShopzSeries Web site at

Basic license

On/Off Capacity on Demand: CICS Online Transmission Time Optimizer for z/OS is eligible for On/Off Capacity on Demand (On/Off CoD) with a Temporary Use Charge calculated based on MSUs-per day usage.

Program name: CICS Online Transmission Time Optimizer for z/OS V1.2

Program PID: 5655-I05

Entitlement                                 License option/
identifier           Description            pricing metric
 
S00WBN6              CICS OTTO V1.2         Basic OTC,
                                             Per MSU-day TUC

Value Unit pricing: To order, specify the program product number and the appropriate license or charge option. Also, specify the desired distribution medium. To suppress shipment of media, select the license-only option in CFSW.

Program name: CICS Online Transmission Time Optimizer for z/OS V1.2

Program PID: 5655-I05

The following information is a summary of all license options and pricing metrics offered for the above PID number.

Entitlement                                 License options/
identifier           Description            pricing metrics
 
S00WBN6              CICS OTTO V1.2         Basic OTC,
                                             Value Units

Orderable
supply ID          Language              Distribution medium
 
S00WBN5            U.S. English          3480 tape cartridge

Subscription and Support PID: 5655-I06

The following information is a summary of all license options and pricing metrics offered for the above PID number.

Entitlement                    License options/
identifier     Description     pricing metrics
 
S00WBN2        CICS OTTO       Basic ALC, Value Units SW S&S
               Subscription    Decline SW S&S (no charge)
               and Support     Per MSU SW S&S Registration

Orderable                                       Distribution
supply ID              Language                 medium
 
S00WBN1                U.S. English             Paper

Subscription and Support

To receive voice technical support via telephone during normal business hours and future releases and versions at no additional charge, Subscription and Support must be ordered. The capacity of Subscription and Support (Value Units) must be the same as the capacity ordered for the product licenses.

To order, specify the Subscription and Support program number (PID) referenced above and the appropriate license or charge option.

IBM is also providing Subscription and Support for this product via a separately purchased offering under the terms of the IBM International Agreement for Acquisition of Software Maintenance (IAASM). This offering:

  • Includes and extends the support services provided in the base support to include technical support via telephone during normal business hours.
  • Entitles customers to future releases and versions at no additional charge. Note that the customer is not entitled to new products.

When Subscription and Support is ordered, the charges will renew automatically annually unless cancelled by the customer.

Customized Offerings

Product media is shipped only via Customized Offerings (for example, CBPDO, ServerPac, SystemPac®). Noncustomized items (CDs, diskettes, source media, media kits) will continue to be shipped via the stand-alone product.
 
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Terms and conditions

Licensing: IBM International Program License Agreement and License Information document. Proofs of Entitlement (PoE) are required for all authorized use.

This product is licensed under the IBM Program License Agreement (IPLA), and the associated Agreement for Acquisition of Software Maintenance, which provides for support with ongoing access to releases and versions of the program. This program has a one-time license charge for use of the program and an annual renewable charge for the enhanced support that includes telephone assistance (voice support for defects during normal business hours) as well as access to updates, releases, and versions of the program as long as support is in effect.

S/390® and zSeries IBM Operational Support Services — SoftwareXcel is an option for those clients who desire added services.

Limited warranty applies: Yes

Warranty: This program includes a warranty for one year from acquisition from IBM or an authorized IBM Business Partner. For one year from acquisition of the program, this warranty provides the customer with access to databases containing program information and FAQs, including any known fixes to defects, which the customer can download or otherwise obtain and install.

Program support: Enhanced Support, called Subscription and Support, includes telephone assistance (voice support for defects during normal business hours) as well as access to updates, releases, and versions of the program as long as support is in effect. The customer will be notified of discontinuance of support with 12 months' notice.

Money-back guarantee: If for any reason you are dissatisfied with the program and you are the original licensee, return it within 30 days from the invoice date, to the party (either IBM or its reseller) from whom you acquired it, for a refund. For clarification, note that for programs acquired under any of IBM's On/Off Capacity on Demand (On/Off CoD) software offerings, this term does not apply since these offerings apply to programs already acquired and in use by the customer.

Copy and use on home/portable computer: No

Volume orders (IVO): No

Passport Advantage® applies: No

Software Maintenance applies: No

For operating system software, the revised IBM Operational Support Services — SoftwareXcel offering will provide support for those operating systems and associated products that are not available with the newly announced Software Maintenance offering.

This will ensure total support coverage for your enterprise needs, including IBM and selected non-IBM products. For complete lists of products supported under both the current and revised SoftwareXcel offering, visit

For additional information on the revised IBM Operational Support Services, refer to Services Announcement 601-023 , dated July 10, 2001.

IBM Operational Support Services — SoftwareXcel: Yes

iSeries™ Software Maintenance applies: No

Variable charges apply: No

Educational allowance available

Yes, a 15% education allowance applies to qualified education institution customers.

Sub-capacity terms and conditions

For each zSeries IPLA program with Value Unit pricing, the quantity of that program needed to satisfy applicable IBM terms and conditions is referred to as the "required license capacity." Your required license capacity is based upon the following factors:

  • The zSeries IPLA program you select
  • The applicable Value Unit Exhibit
  • The applicable terms
  • Whether your current mainframes are full-capacity or sub-capacity

For more information on the Value Unit Exhibit for the zSeries IPLA program you selected, refer to the Ordering information section.

Program                                        Parents,
number     Program name      Terms             if applicable
 
5655-I05   CICS Online       Reference-based   5697-E93
            Transmission                       5655-M15
            Time Optimizer
            for z/OS V1.2

Full-capacity mainframes

In cases where full-capacity is applicable, the following terms apply:

Execution-based, z/OS-based, full-machine-based: The required capacity of a zSeries IPLA program with these terms equals the MSU rated capacity of the machines where the zSeries IPLA program executes.

For more information on mainframe MSU rated capacities, visit the Web site

Reference-based: The required license capacity of a zSeries IPLA program with these terms equals the license capacity of the applicable monthly license charge (MLC) program. This MLC program is called the "parent" program.

Sub-capacity mainframes

In cases where sub-capacity is applicable, the following terms apply:

Reference-based: The required license capacity of a zSeries IPLA program with these terms equals the license capacity of the applicable monthly license charge (MLC) program. This MLC program is called the "parent" program.

Sub-capacity eligibility: To be eligible for sub-capacity charging on select zSeries IPLA programs, you must first implement and comply with all terms of either sub-capacity Workload License Charges (WLC) or sub-capacity Entry Workload License Charges (EWLC). To implement sub-capacity WLC or EWLC, a machine must be zSeries (or equivalent). On that machine:

  • All instances of the OS/390® operating system must be migrated to the z/OS (or z/OS.e) operating systems
  • Any licenses for the OS/390 operating system must be discontinued
  • All instances of the z/OS operating (or z/OS.e) systems must be running in z/Architecture™ (64-bit) mode

For that machine, you must create and submit a Sub-Capacity Report to IBM each month. Sub-Capacity Reports must be generated using the Sub-Capacity Reporting Tool (SCRT). For additional information or to obtain a copy of SCRT, visit the zSeries Software Pricing Web site

You must comply with all of the terms of the WLC or EWLC offering, whichever is applicable:

  • The complete terms and conditions of sub-capacity WLC are defined in the IBM Customer Agreement — Attachment for zSeries Workload License Charges (Z125-6516).
  • The complete terms and conditions for sub-capacity EWLC are defined in the IBM Customer Agreement — Attachment for IBM eServer zSeries 890 and 800 License Charges (Z125-6587).

Additionally, you must sign and comply with the terms and conditions specified in the amendment to the IPLA contract — Amendment for IBM System z9™ and eServer zSeries Programs Sub-Capacity Pricing (Z125-6929). Once the amendment is signed, the terms in the amendment replace any and all previous zSeries IPLA sub-capacity terms and conditions.

Sub-capacity utilization determination

Sub-capacity utilization is determined based on the utilization of a sub-capacity eligible reference product and machine.

On/Off Capacity on Demand

To be eligible for On/Off Capacity on Demand pricing, customers must be enabled for temporary capacity on the corresponding hardware, and the required contract — Z125-6611, Attachment for Customer Initiated Upgrade and IBM eServer On/Off Capacity on Demand — Software — must be signed prior to use.
 
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IBM Electronic Services

IBM Global Services has transformed its delivery of hardware and software support services to put you on the road to higher systems availability. IBM Electronic Services is a Web-enabled solution that provides you with an exclusive, no-additional-charge enhancement to the service and support available on the IBM eServer platform. These services provide the opportunity for greater system availability due to faster problem resolution and preemptive monitoring. IBM Electronic Services is comprised of two separate, but complementary, elements: IBM Electronic Services news page and IBM Electronic Service Agent™.

IBM Electronic Services news page provides you with a single Internet entry point that replaces the multiple entry points traditionally used by customers to access IBM Internet services and support. The news page enables you to gain easier access to IBM resources for assistance in resolving technical problems.

The IBM Electronic Service Agent is no-additional-charge software that resides on your IBM eServer system. It is designed to proactively monitor events and transmit system inventory information to IBM on a periodic, customer-defined timetable. The IBM Electronic Service Agent tracks system inventory, hardware error logs, and performance information. If the server is under a current IBM maintenance service agreement or within the IBM warranty period, the Service Agent automatically reports hardware problems to IBM. Early knowledge about potential problems enables IBM to provide proactive service that may result in higher system availability and performance. In addition, information collected through the Service Agent will be made available to IBM service support representatives when they are helping answer your questions or diagnosing problems.

To learn how IBM Electronic Services can work for you, visit


 
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Prices

The existing prices for CICS Online Transmission Time Optimizer for z/OS are unaffected by this announcement.

Information on charges is available at

Choose the option entitled Purchase/upgrade tools.

Program name: CICS Online Transmission Time Optimizer for z/OS

Program PID: 5655-I05

Entitlement                                 License option/
identifier          Description             pricing metric
 
S00WBN6             CICS OTTO V1.2          Basic OTC,
                                             per MSU-day TUC
 
S00WBN6             CICS OTTO V1.2          Basic OTC based
                                             on Value Units

Subscription and Support PID: 5655-I06

Entitlement                    License option/
identifier    Description      pricing metric
 
S00WBN2       CICS OTTO        Basic ALC, Value Units SW S&S
               Subscription    Decline SW S&S (no charge)
               and Support     Per MSU SW S&S Registration

IBM Global Financing

IBM Global Financing offers competitive financing to credit-qualified customers to assist them in acquiring IT solutions. Offerings include financing for IT acquisition, including hardware, software, and services, from both IBM and other manufacturers or vendors. Offerings (for all customer segments: small, medium, and large enterprise), rates, terms, and availability can vary by country. Contact your local IBM Global Financing organization or visit

IBM Global Financing offerings are provided through IBM Credit LLC in the United States and other IBM subsidiaries and divisions worldwide to qualified commercial and government customers. Rates are based on a customer's credit rating, financing terms, offering type, equipment type, and options, and may vary by country. Other restrictions may apply. Rates and offerings are subject to change, extension, or withdrawal without notice.

Financing offering/capabilities: IBM Global Financing makes it easier for you to acquire the technology you need, faster.

As you implement complex business solutions such as e-business transformation, enterprise resource planning, supply chain management, business intelligence, and customer relationship management, financing offerings from IBM Global Financing can help you control expenses, match cash flow to business benefits, and conserve cash for other strategic investments.
 
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Order now

To order, contact the Americas Call Centers, your local IBM representative, or your IBM Business Partner.

To identify your local IBM representative or IBM Business Partner, call 800-IBM-4YOU (426-4968).

 Phone:      800-IBM-CALL (426-2255)
 Fax:        800-2IBM-FAX (242-6329)
 Internet:   callserv@ca.ibm.com
 Mail:       IBM Americas Call Centers
             Dept. Teleweb Customer Support, 9th floor
             105 Moatfield Drive
             North York, Ontario
             Canada M3B 3R1
 
 Reference:  LE001

The Americas Call Centers, our national direct marketing organization, can add your name to the mailing list for catalogs of IBM products.

Note: Shipments will begin after the planned availability date.

Trademarks

 
iSeries, z/Architecture, System z9, and Electronic Service Agent are trademarks of International Business Machines Corporation in the United States or other countries or both.
 
CICS, z/OS, VTAM, RACF, zSeries, SystemPac, S/390, Passport Advantage, eServer, and OS/390 are registered trademarks of International Business Machines Corporation in the United States or other countries or both.
 
Other company, product, and service names may be trademarks or service marks of others.

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