IBM Workplace Forms Express V2.6 enables small and medium businesses to create electronic forms using open standards and local language support

IBM United States Software Announcement 206-152
July 5, 2006

 

 ENUS206152.PDF (48KB)

Table of contents   Document options  
TOC link At a glance TOC link Publications
TOC link Overview TOC link Technical information
TOC link Key prerequisites TOC link Software services
TOC link Planned availability dates TOC link Ordering information
TOC link Description TOC link Terms and conditions
TOC link Statement of direction TOC link IBM Electronic Services
TOC link Availability of national languages TOC link Prices
TOC link Education support TOC link Order now
TOC link Offering information  
 
Printable version Printable version

 
At a glance

IBM Workplace Forms Express V2.6 enables small and medium businesses (SMB) to create a dynamic and intelligent front-end to On Demand Business processes that:

  • Automates filling of the forms
  • Easily retrieves forms via Web site or e-mail
  • Provides a pixel-precise, personalized, and security-rich solution for the most demanding forms
  • Gathers information faster and more accurately with a user-friendly front-end process to an organization's systems
  • Attaches and files associated documents with forms
  • Enables quick approval and sign-off
  • Uses built-in wizards to complete forms faster
  • Gathers information via browser or rich client viewer
  • Provides IT and IBM Business Partners with robust platform for forms data interchange with back-end systems

For ordering, contact:

Your IBM representative, an IBM Business Partner, or IBM Americas Call Centers at 800-IBM-CALL (Reference: YE001).
 
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Overview

IBM Workplace Forms Express V2.6 provides a standardized development platform for the delivery of electronic forms from front-end form to back-end system development. Workplace Forms Express helps reduce development costs with the support of the Eclipse open-source framework. By supporting multilanguage form development and delivery, business forms can be extended to clients and trading partners across the globe.

Benefits:

  • Automates filling out forms that helps run an organization's business
  • Allows forms to be easily retrieved via Web site or e-mail and stored in any database or directory
  • Provides a pixel-precise, personalized, and security-rich solution for the most demanding forms
  • Enables an efficient, user-friendly front-end process to an organization's systems, which gathers information quickly and accurately
  • Attaches associated documents so they are filed with forms to help ensure information never gets lost
  • Enables quick approval and sign-off on even the most complex forms for faster processing
  • Completes forms faster by using built-in wizards to capture only relevant and accurate data
  • Gathers information from employees, customers, suppliers, and partners via browser or rich client viewer
  • Provides IT and IBM Business Partners with robust platform for forms data interchange with back-end systems

IBM Workplace Forms Express features:

  • All the functions of intelligent forms implemented on a single physical server
  • Choice of viewer purchase options with up to 1,000 viewer licenses or up to two forms page packs (50 pages total)
  • Tradeup purchase option as needs grow
  • Suitable for organizations just getting started as well as small and medium businesses (SMB)
  • Available in 26 languages

 
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Key prerequisites

Refer to the Hardware requirements and Software requirements sections
 
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Planned availability dates
  • July 7, 2006: Electronic software delivery
  • August 4, 2006: Media and documentation

 
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Description

IBM Workplace Forms Express further demonstrates the IBM commitment to open standards with support of the XForms standard, further easing integration of electronic business forms with back-end systems and software, and providing a forms front-end to service-oriented architecture (SOA)-based component applications.

By automating the accurate capture and processing of information, Workplace Forms Express helps reduce manual intervention, speed up transactions, and increase operational efficiency. Workplace Forms Express enables organizations to achieve a "once-and-done" process by eliminating or reducing costly exception handling and enabling straight through processing of transactions using open standards for data integration.

Standards and integration

  • Supports the XForms V1.0 open standards to integrate an intelligent user interface with high value back-end systems
  • Is 100% XML, making integration efforts seamless and straightforward
  • Supports SOA and standards-based integration
  • Offers numerous proven integrations with IBM software — existing integrations for DB2® Content Manager, DB2-RM, WebSphere® Portal, WebSphere Business Integration, Workplace products, Lotus Notes® and Domino®, and MQ Workflow
  • Integrates with any PKI technology

Document-centric architecture

  • Provides a single envelope for all XForms V1.0 compliant components when it comes to presentation, business logic, data, and attachments
  • Helps ensure a complete transaction record
  • Facilitates security-rich transactions that resist tampering
  • Enables multiple and overlapping digital signatures on a single form
  • Enables both online and offline access

Key functionality

  • Supports equivalent e-forms functionality (online) or disconnected (offline) use
  • Offers dynamic XForms V1.0 compliant e-forms, which, based on actual user response, can branch or alter the guided flow of form completion and submission
  • Helps you create and deliver e-forms in multiple languages such as Japanese, Korean, French, German, Italian, Spanish, Brazilian Portuguese, and more
  • Enables high compression to reduce forms size without compromising digital security
  • Offers the capability to store and archive entire e-form (record) and parse data for repurpose or reuse

General capabilities

  • Is based on the XForms 1.0 open standard to help lower integration, maintenance, and total cost of ownership
  • Helps you develop and deliver e-forms in multiple languages
  • Streamlines development of forms-driven processes with Eclipse open source framework support
  • Provides a security-rich, dynamic, and intelligent front-end to On Demand Business processes
  • Enables the creation, deployment, and streamlining of forms-based processes
  • Automates the capture and processing of information
  • Helps organizations reduce manual intervention, speed up transactions, and increase operational efficiency
  • Helps enable cost reductions
  • Enhances security and audits
  • Provides intensive data input and validation capability
  • Maximizes business responsiveness and productivity
  • Helps mitigate risks associated with compliance and risk management
  • Is proven and enterprise deployable
  • Has outstanding references — 3.5 million users worldwide

Additional value points

  • Helps improve end-user productivity, efficiency, and user adoption of electronic forms via interactive, wizard driven approach
  • Has native XForms V1.0 support that enables straight through processing (quick, accurate, and without manual intervention)
  • Takes an open standards approach that leverages existing systems to improve access to information and services
  • Is based on open standards and digital signature standards that provide enterprise-class document integrity and compliance capabilities
  • Offers XML-based e-forms that enable industry-specific applications which include government, financial services, insurance, and healthcare
  • Helps improve business process performance through the use of native XML-based forms, which improve download and upload times, and limit the need for server-side processing
  • Has enhanced capabilities and features for Web delivered forms
  • Has Web-based forms delivery with support for the Firefox Web browser

 
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Statement of direction

Enhancements to IBM Workplace Forms Express will coincide with enhancements to IBM Workplace Forms V2.6.

All statements regarding IBM's plans, directions, and intent are subject to change or withdrawal without notice.
 
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Availability of national languages

                                        General
Product description     Language        availability date
 
Forms Viewer Express    Multilingual    August 4, 2006
 V2.6.0                  English
                         International,
                         Portuguese,
                         French,
                         Danish,
                         Russian,
                         Korean,
                         Chinese —
                         Simplified,
                         Spanish,
                         Portuguese-Brazilian,
                         Croatian,
                         German,
                         Swedish,
                         Japanese,
                         Chinese —
                         Traditional,
                         Hungarian,
                         Norwegian
                         Nynorsk,
                         Romanian,
                         Slovenian,
                         Greek,
                         Turkish,
                         Dutch, Czech,
                         Slovakian,
                         Italian,
                         Finnish,
                         Polish)
Workplace Forms Server  Multilingual    August 4, 2006
 Express V2.6.0          English
                         International,
                         Portuguese,
                         French,
                         Danish,
                         Russian,
                         Korean,
                         Chinese —
                         Simplified,
                         Spanish,
                         Portuguese-Brazilian,
                         Croatian,
                         German,
                         Swedish,
                         Japanese,
                         Chinese —
                         Traditional,
                         Hungarian,
                         Norwegian
                         Nynorsk,
                         Romanian,
                         Slovenian,
                         Greek,
                         Turkish,
                         Dutch, Czech,
                         Slovakian,
                         Italian,
                         Finnish,
                         Polish)

Trademarks

 
WebSphere, Lotus Notes, DB2, and Domino are registered trademarks of International Business Machines Corporation in the United States or other countries or both.
 
Other company, product, and service names may be trademarks or service marks of others.

 
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Education support

The following educational offerings are available as listed below:

IBM training provides education to support many IBM offerings. Descriptions of courses for IT professionals and managers are on the IBM training Web site

Refer to the IBM training Web site for information on course locations and availability dates.

Call IBM training at 800-IBM-TEACH (426-8322) for catalogs, schedules, and enrollments.
 
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Offering information

Product information is available via the Offering Information Web site

Also, visit the Passport Advantage® Web site


 
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Publications

No publications are shipped with these products.

The IBM Publications Center

The Publications Center is a worldwide central repository for IBM product publications and marketing material with a catalog of 70,000 items. Extensive search facilities are provided. Payment options for orders are via credit card (in the U.S.) or customer number for 20 countries. A large number of publications are available online in various file formats, and they can all be downloaded by all countries free of charge.
 
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Technical information

Specified operating environment

Hardware requirements

IBM Workplace Forms Viewer Express V2.6

Minimum system requirements

  • Processor: 500 MHz
  • RAM: 256 MB
  • Disk space: 200 MB
  • Resolution: 800 x 600 in 16-bit color

Supported operating systems

  • Microsoft™ Windows™ 2000 service pack 4
  • Microsoft Windows XP service pack 1, service pack 2

Supported third-party products (optional)

  • MSAA compliant screen readers, such as JAWS, Window-Eyes, or Narrator
  • Interlink ePad Signature hardware with V6.22 drivers
  • Topaz electronic signature hardware with V3.61 drivers
  • Any signature capture device compliant with WinTab V1.1

IBM Workplace Forms Server Express V2.6 — API

Supported operating systems

  • Microsoft Windows 2000 Server service pack 4.
  • Microsoft Windows 2003 Server Standard Edition.
  • IBM AIX® V5.1, V5.2, V5.3 on IBM eServer® pSeries® with XL C\C++ Final 7 Runtime PTF, or later.
  • Red Hat Linux™ 3.0 Enterprise Server, 3.0 Advanced Server, 4.0 Enterprise Server, or 4.0 Advanced Server on 32-bit Intel®-based server.
  • Sun Solaris 9 or 10 on Sparc server (32 bit).
  • In addition, Internet Form Extensions (IFXs) can be built to run with Workplace Forms Viewer Express on Microsoft Windows XP service pack 1, service pack 2.

System requirements

With the Express version of Workplace Forms, there is a limit of one physical server with up to two processors.

  • RAM: 1 GB
  • Disk space: 200 MB
  • Processor: No minimum; faster processors will handle more concurrent users
  • On AIX, XL C\C++ Final 7 Runtime PTF, or later

IBM Workplace Forms Server Express V2.6 — Deployment server

System requirements

  • RAM: 512 MB
  • Disk space: 100 MB per virtual server

Supported operating systems

  • Microsoft Windows 2000 Server service pack 4
  • Microsoft Windows 2003 Server Standard Edition
  • IBM AIX V5.1, V5.2, or V5.3 on pSeries
  • Red Hat Linux 3.0 Enterprise Server, 3.0 Advanced Server, 4.0 Enterprise Server, or 4.0 Advanced Server on 32-bit Intel-based server
  • Sun Solaris 9 or 10 on Sparc server (32 bit)

IBM Workplace Forms Server Express V2.6 — Webform Server

Server-side hardware requirements will vary depending on the expected load and the complexity of your application. You may need to distribute or cluster your Webform Server installation.

Minimum system requirements for each server used in a production environment

  • Processor: 3.0 GHz recommended, i586 Intel or 100% compatible platform required
  • RAM: 4 GB
  • Disk space: 500 MB

Note: The specified disk space requirement is for Webform Server installation. Since Webform Server requires a servlet container such as IBM WebSphere® Application Server, additional disk space is required for the servlet container software. Consult the hardware requirements for the servlet container software for the additional disk space requirement.

Supported operating systems

  • IBM AIX V5.1, V5.2, or V5.3 on pSeries (32 bit) with XL C\C++ Final 7 Runtime PTF, or later
  • Microsoft Windows 2003 Server, Standard Edition
  • Microsoft Windows 2000 Server service pack 4
  • Red Hat Linux ES 3.0, AS 3.0, ES 4.0, or AS 4.0 on Intel-based 32 bit server
  • Sun Solaris 9 or 10 on Sparc server (32 bit)

Software requirements

IBM Workplace Forms Viewer Express V2.6

Forms Viewer Express can run stand-alone or within one of the following browsers:

  • Microsoft Windows IE 6.0 service pack 1, on Microsoft Windows XP service pack 1, service pack 2, or Microsoft Windows 2000 service pack 4
  • Microsoft Windows IE 6.0 for Microsoft Windows XP service pack 2
  • Microsoft Windows IE 5.5 service pack 2 on Microsoft Windows XP service pack 1, service pack 2, or Microsoft Windows 2000 service pack 4
  • Firefox 1.5 on Microsoft Windows XP service pack 1, service pack 2 or Microsoft Windows 2000 service pack 4

Java™

  • Workplace Viewer Express V2.6 installer will install the IBM JVM V1.4.2 on end-user machine.
  • If Workplace Viewer Express V2.6 is deployed to end-user machines via IBM Workplace Server Express V2.6 — Deployment Server, the end-user machine is required to have Sun or IBM JVM V1.3.1, or a later version up to JVM V1.5 (also known as V5.0).

Forms — written in

  • XFDL V7, with or without XForms 1.0 (support for international forms)
  • XFDL V5.0 to V6.5

Supported terminal services (optional) — Microsoft Windows Server 2003 terminal services (must be set to at least 16-bit color)

IBM Workplace Forms Server Express V2.6 — Webform Server

Server side

  • To run Webform Server Application from a servlet, one of the following is recommended:
    • IBM WebSphere Application Server V6.0.2 (with JVM V1.4.2 and APAR PK22413)
    • WebSphere Application Server V5.1.1 (with APAR PK20505)
  • Webform Server servlet applications will run with WebSphere Application Server V5.1 or V6.0.2.
  • To run Webform Server Application from a portlet, IBM WebSphere Portal Enable for Multiplatform: V5.1.0.1 or V5.1.0.2 is required.

Note: WebSphere Portal Enable for Multiplatform V5.1.0.0 is not supported.

Client side (end-user side)

  • Microsoft Windows IE 6.0 service pack 1 on Microsoft Windows XP or Microsoft Windows 2000.
  • Microsoft Windows IE 6.0 for Microsoft Windows XP service pack 2 — The third party screen reading tool JAWS for Microsoft Windows 5.0 is supported to run on Microsoft IE.
  • Firefox 1.5 on Microsoft Windows XP service pack 1, service pack 2, or Microsoft Windows 2000 service pack 4.
  • Firefox 1.5 on MacOS 10.

Forms — written in

  • XFDL V7, with or without XForms 1.0 (support for international forms)
  • XFDL V6.0 to V6.5

IBM Workplace Forms Server Express V2.6 — API

In a Microsoft Windows environment, one of the following can be used for application development:

  • C application development environment for 32-bit applications, such as IBM Visual Age C++ or Microsoft Visual C++
  • Java development environment, such as one of IBM Java Development Kit V1.4.2 to V1.5 (also known as V5.0) or one of Sun Java Development Kit V1.4.2 to V1.5 (also known as V5.0)
  • COM-compliant development environment, such as Microsoft Visual Basic

In a UNIX® environment, one of the following is required for form development:

  • Any application development environment that can communicate with C libraries
  • IBM Java Development Kit from V1.4.2 to V1.5 (also known as V5.0)
  • For IBM AIX, IBM Java Runtime Environment V1.4.2 to V1.5 (also known as V5.0)
  • Sun Java Development Kit from V1.4.2 to V1.5 (also known as V5.0)

Running an application, which has been developed using API — In one of the supported operating systems, one of the following Java Virtual Machine (VM) is required:

  • IBM Java VM V1.4.2 to V1.5 (also known as V5.0)
  • Sun Java VM V1.4.2 to V1.5 (also known as V5.0)

IBM Workplace Forms Server Express V2.6 — Deployment Server

Server side

  • One of the following servlet runners is required:
    • JRUN 4 on Microsoft Windows
    • Apache Tomcat 5.0.28, or later
    • WebSphere Application Server V5.1.1 or V6.0.2
  • A Web server is required, such as the internal Web server of their servlet runner or any Web server that supports the servlet runner.
  • One or both of the following digital certificates will be required to configure the deployment server:
    • Code Signing Certificate for Microsoft browsers
    • Code Signing Certificate for Mozilla browsers
  • One of the following Java runtime programs:
    • IBM JVM V1.4.2, up to V5.0
    • Sun JVM V1.4.2, up to V5.0

Client side (end-user side)

Regardless of which browser is used, support for JavaScript and Java applets must be enabled.

  • One of the following operating systems:
    • Microsoft Windows 2000 service pack 4
    • Microsoft Windows XP service pack 1
    • Microsoft Windows XP service pack 2 with Java installed
  • One of the following browsers:
    • Microsoft Windows IE 5.0, or later
    • Firefox 1.5 on Microsoft Windows
  • One of the following Java runtime programs:
    • IBM JVM V1.3.1 up to V1.5 (also known as V5.0)
    • Sun JVM V1.3.1 up to V1.5 (also known as V5.0)

Planning information

Software Maintenance, previously referred to as Software Subscription and Technical Support, is included in the Passport Advantage Agreement. Installation and technical support is provided by the Software Maintenance offering of the IBM International Passport Advantage Agreement. This fee service enhances customer productivity, with voice and electronic access into IBM support organizations.

Packaging: IBM Workplace Forms Express will be distributed via media package and electronic software distribution (ESD).

IBM Workplace Forms Viewer Express V2.6 media package is distributed in one package with the following:

  • IBM Workplace Forms Viewer Express V2.6 product CDs
  • README files which point to product documentation are included on the product CDs

The License Information form number for IBM Workplace Forms Viewer Express V2.6 is L-DSED-6PXQE2.

IBM Workplace Forms Server Express V2.6 media package is distributed in one package with the following:

  • IBM Workplace Forms Server Express V2.6 product CDs
  • README files which point to product documentation are included on the product CDs

The License Information form number for IBM Workplace Forms Server Express V2.6 is L-DSED-6PXQGU.

Security, auditability, and control

The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communication facilities.
 
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Software services

IBM services has the breadth, depth, and reach to manage your services needs. You can leverage the deep technical skills of our lab-based, software services team and the business consulting, project management, and infrastructure expertise of our IBM Global Services team. Also, we extend our IBM software services reach through IBM Business Partners to provide an unmatched portfolio of capabilities. Together, we provide the global reach, intellectual capital, industry insight, and technology leadership to support any critical business need.

To learn more about IBM software services or to contact a software services sales specialist, visit

To locate an IBM Business Partner, visit


 
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Ordering information

This product is only available via Passport Advantage. It is not available as shrinkwrap.

Product information

                                                    Product
Licensed function title             Product group   category
 
IBM Workplace Forms Server Express  Workplace       Workplace
                                     Forms           Forms
IBM Workplace Forms Viewer Express  Workplace       Workplace
                                     Forms           Forms
 
                                      PID        Charge unit
Program name                          number     description
 
IBM Workplace Forms Server Express    5724-Q65   Processors
IBM Workplace Forms Viewer Express    5724-L28   Authorized
                                                  Users
IBM Workplace Forms Viewer Express    5724-L28   25 Pages

Charge metrics definitions

Processor

A processor (commonly called a CPU or core) is a functional unit within a computing device that interprets and executes instructions. A processor consists of at least an instruction control unit and one or more arithmetic and/or logic unit. With multi-core technology each core is considered a processor. With full capacity licensing, a proof of entitlement (PoE) must be acquired for all activated processors on the server available to the program or a component of the program.

Authorized user

An authorized user is one and only one individual (named or unnamed) within or outside your enterprise. A PoE must be obtained for each individual user accessing the program in any manner. A program licensed under an authorized user PoE may be installed on a single computer or server, and accessed by multiple users, provided that a PoE has been obtained for each individual user accessing the program either directly or indirectly (via a multiplexing program, device, or application server) through any means on behalf of the user.

Processors

License is based on the number of processors in the system or the node executing all or part of this program.

25 Pages

The unit of measure for authorized use of Workplace Forms Viewer component based on electronic form content resulting in a full or partial standard paper page when printed. For usage purposes, Standard Paper Sizes are defined as A4 and 8.5 x 11.

Passport Advantage program licenses

IBM Workplace Forms Server Express

Part description                  Part number
 
IBM Workplace Forms Server
 Express
Forms Server Express              D59ARLL
 Processors License and SW
 Maintenance 12 Months
Forms Server Express              E02XLLL
 Processors SW Maintenance
 Annual Renewal
Forms Server Express              D59ASLL
 Processors SW Maintenance
 Reinstatement 12 Months

IBM Workplace Forms Viewer Express

Part description                  Part number
 
IBM Workplace Forms Viewer
 Express
Forms Viewer Express 25 Pages     D59AVLL
 License and SW Maintenance 12
 Months
Forms Viewer Express 25 Pages SW  E02XNLL
 Maintenance Annual Renewal
Forms Viewer Express 25 Pages SW  D59AWLL
 Maintenance Reinstatement 12
 Months
Forms Viewer Express Authorized   D59APLL
 Users License and SW Maintenance
 12 Months
Forms Viewer Express Authorized   E02XKLL
 Users SW Maintenance Annual
 Renewal
Forms Viewer Express Authorized   D59AQLL
 Users SW Maintenance
 Reinstatement 12 Months

Passport Advantage supply

                                                      Part
Program name/description                               number
 
Forms Viewer Express V2.6.0
Media Pack Multilingual (English International,       BU01WML
 Portuguese, French, Danish, Russian, Korean,
 Chinese — Simplified, Spanish,
 Portuguese-Brazilian, Croatian, German, Swedish,
 Japanese, Chinese — Traditional, Hungarian,
 Norwegian Nynorsk, Romanian, Slovenian, Greek,
 Turkish, Dutch, Czech, Slovakian, Italian,
 Finnish, Polish) Windows 2000, Windows XP CD-ROM
 Digital Disk — ISO 9660 Standard V2.6.0
Workplace Forms Server Express V2.6.0
Media Pack Multilingual (English International,       BU01XML
 Portuguese, French, Danish, Russian, Korean,
 Chinese — Simplified, Spanish,
 Portuguese-Brazilian, Croatian, German, Swedish,
 Japanese, Chinese — Traditional, Hungarian,
 Norwegian Nynorsk, Romanian, Slovenian, Greek,
 Turkish, Dutch, Czech, Slovakian, Italian,
 Finnish, Polish) Windows 2000, Windows XP CD-ROM
 Digital Disk — ISO 9660 Standard V2.6.0

Passport Advantage customer: Media pack entitlement details

Customers with active maintenance or subscription for the products listed are entitled to receive the corresponding media pack.

Workplace Forms Server Express V2.6.0

Entitled maintenance                                    Part
offerings description       Media packs description     number
 
IBM Workplace Forms Server  Workplace Forms Server      BU01XML
Express Processor           Expre Multilingual (English
                            International, Portuguese,
                            French, Danish, Russian,
                            Korean, Chinese —
                            Simplified, Spanish,
                            Portuguese-Brazilian,
                            Croatian, German, Swedish,
                            Japanese, Chinese —
                            Traditional, Hungarian,
                            Norwegian Nynorsk,
                            Romanian, Slovenian,
                            Greek, Turkish, Dutch,
                            Czech, Slovakian, Italian,
                            Finnish, Polish) Windows
                            2000, Windows XP CD-ROM
                            Digital Disk — ISO 9660
                            Standard

Forms Viewer Express V2.6.0

Entitled maintenance                                    Part
offerings description       Media packs description     number
 
IBM Workplace Forms Viewer  Forms Viewer Express        BU01WML
 Express 25 Pages            Multilingual (English
                             International, Portuguese,
                             French, Danish, Russian,
                             Korean, Chinese —
                             Simplified, Spanish,
                             Portuguese-Brazilian,
                             Croatian, German, Swedish,
                             Japanese, Chinese —
                             Traditional, Hungarian,
                             Norwegian Nynorsk,
                             Romanian, Slovenian,
                             Greek, Turkish, Dutch,
                             Czech, Slovakian, Italian,
                             Finnish, Polish) Windows
                             2000, Windows XP CD-ROM
                             Digital Disk — ISO 9660
                             Standard
IBM Workplace Forms Viewer  Forms Viewer Express        BU01WML
 Express Authorized User     Multilingual (English
                             International, Portuguese,
                             French, Danish, Russian,
                             Korean, Chinese —
                             Simplified, Spanish,
                             Portuguese-Brazilian,
                             Croatian, German, Swedish,
                             Japanese, Chinese —
                             Traditional, Hungarian,
                             Norwegian Nynorsk,
                             Romanian, Slovenian,
                             Greek, Turkish, Dutch,
                             Czech, Slovakian, Italian,
                             Finnish, Polish) Windows
                             2000, Windows XP CD-ROM
                             Digital Disk — ISO 9660
                             Standard

 
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Terms and conditions

This product is only available via Passport Advantage. It is not available as shrinkwrap.

Licensing: IBM International Program License Agreement and License Information document. Proofs of Entitlement (PoE) are required for all authorized use.

Part number products only, offered outside of Passport Advantage, where applicable, are license only and do not include Software Maintenance.

This software license includes Software Maintenance, previously referred to as Software Subscription and Technical Support.

License Information form numbers

 
                                      Program
Program name                          number     Form number
 
IBM Workplace Forms Server Express    5724-Q65   L-DSED-6PXQG
IBM Workplace Forms Viewer Express    5724-L28   L-DSED-6PXQE

On or near the planned availability date, the License Information will be available for review on the IBM Software License Agreement Web site

Limited warranty applies: Yes

Warranty: This program includes a warranty for one year from acquisition from IBM or an authorized IBM Business Partner. For one year from acquisition of the program, this warranty provides the customer with access to databases containing program information and FAQs, including any known fixes to defects, which the customer can download or otherwise obtain and install.

Program technical support: Technical support of a program product will be available for a minimum of three years from the general availability date, as long as your Software Maintenance is in effect. This technical support allows you to obtain assistance (via telephone or electronic means) from IBM for product-specific, task-oriented questions regarding the installation and operation of the program product. Software Maintenance also provides you with access to updates, releases, and versions of the program. Customers will be notified, via announcement letter, of discontinuance of support with 12 months' notice. If you require additional technical support from IBM, including an extension of support beyond the discontinuance date, contact your IBM representative or IBM Business Partner. This extension may be available for a fee.

Money-back guarantee: If for any reason you are dissatisfied with the program and you are the original licensee, return it within 30 days from the invoice date, to the party (either IBM or its reseller) from whom you acquired it, for a refund.

  • For programs acquired under the IBM International Passport Advantage offering, this term applies only to your first acquisition of the Program.

Copy and use on home/portable computer

                                          Copy and use
                                          on
                                          home/portable
Product name                              computer?
 
IBM Workplace Forms Server Express        No
IBM Workplace Forms Viewer Express        No

Volume orders (IVO): No

Passport Advantage applies: Yes, and through the Passport Advantage Web site at

Software Maintenance applies: Yes

Software Maintenance, previously referred to as Software Subscription and Technical Support, is included in the IBM International Passport Advantage Agreement. Installation and technical support is provided by the Software Maintenance offering of the IBM International Passport Advantage Agreement. This fee service provides voice and electronic access to IBM support organizations.

IBM includes one year of Software Maintenance with the initial license acquisition of each program acquired. The initial period of Software Maintenance can be extended by the purchase of a renewal option, if available.

While your Software Maintenance is in effect, IBM provides you assistance for your routine, short duration installation and usage (how-to) questions, and code-related questions. IBM provides assistance via telephone and, if available, electronic access, only to your information systems (IS) technical support personnel during the normal business hours (published prime shift hours) of your IBM support center. (This assistance is not available to your end users.) IBM provides Severity 1 assistance 24 hours a day, every day of the year. For additional details, consult your IBM Software Support Guide at

Software Maintenance does not include assistance for the design and development of applications, your use of programs in other than their specified operating environment, or failures caused by products for which IBM is not responsible under this agreement.

For more information about the Passport Advantage Agreement, visit the Passport Advantage Web site at

iSeries™ Software Maintenance applies: No

Educational allowance available: Not applicable
 
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IBM Electronic Services

IBM Global Services has transformed its delivery of hardware and software support services to put you on the road to higher systems availability. IBM Electronic Services is a Web-enabled solution that provides you with an exclusive, no-additional-charge enhancement to the service and support available on the IBM eServer platform. These services provide the opportunity for greater system availability due to faster problem resolution and preemptive monitoring. IBM Electronic Services is comprised of two separate but complementary elements: IBM Electronic Services news page and IBM Electronic Service Agent™.

IBM Electronic Services news page provides you with a single Internet entry point that replaces the multiple entry points traditionally used by customers to access IBM Internet services and support. The news page enables you to gain easier access to IBM resources for assistance in resolving technical problems.

The IBM Electronic Service Agent is no-additional-charge software that resides on your IBM eServer system. It is designed to proactively monitor events and transmit system inventory information to IBM on a periodic, customer-defined timetable. The IBM Electronic Service Agent tracks system inventory, hardware error logs, and performance information. If the server is under a current IBM maintenance service agreement or within the IBM warranty period, the Service Agent automatically reports hardware problems to IBM. Early knowledge about potential problems enables IBM to provide proactive service that may result in higher system availability and performance. In addition, information collected through the Service Agent will be made available to IBM service support representatives when they are helping answer your questions or diagnosing problems.

To learn how IBM Electronic Services can work for you, visit


 
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Prices

Passport Advantage

For Passport Advantage information and charges, contact your IBM representative or authorized IBM Business Partner. Additional information is also available at

Business Partner information

If you are an IBM Business Partner — Distributor for Workstation Software acquiring products from IBM, you may link directly to Business Partner pricing information. An ID and password are required (use IBM ID).

IBM Global Financing

IBM Global Financing offers competitive financing to credit-qualified customers to assist them in acquiring IT solutions. Offerings include financing for IT acquisition, including hardware, software, and services, both from IBM and other manufacturers or vendors. Offerings (for all customer segments: small, medium, and large enterprise), rates, terms, and availability can vary by country. Contact your local IBM Global Financing organization or visit

IBM Global Financing offerings are provided through IBM Credit LLC in the United States and other IBM subsidiaries and divisions worldwide to qualified commercial and government customers. Rates are based on a customer's credit rating, financing terms, offering type, equipment type, and options, and may vary by country. Other restrictions may apply. Rates and offerings are subject to change, extension, or withdrawal without notice.
 
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Order now

To order, contact the Americas Call Centers, your local IBM representative, or your IBM Business Partner.

To identify your local IBM representative or IBM Business Partner, call 800-IBM-4YOU (426-4968).

 Phone:      800-IBM-CALL (426-2255)
 Fax:        800-2IBM-FAX (242-6329)
 Internet:   callserv@ca.ibm.com
 Mail:       IBM Americas Call Centers
             Dept. Teleweb Customer Support, 9th floor
             105 Moatfield Drive
             North York, Ontario
             Canada M3B 3R1
 
 Reference:  YE001

The Americas Call Centers, our national direct marketing organization, can add your name to the mailing list for catalogs of IBM products.

Note: Shipments will begin after the planned availability date.

Trademarks

 
iSeries and Electronic Service Agent are trademarks of International Business Machines Corporation in the United States or other countries or both.
 
Passport Advantage, AIX, eServer, pSeries, WebSphere, and PartnerWorld are registered trademarks of International Business Machines Corporation in the United States or other countries or both.
 
Intel is a registered trademark of Intel Corporation.
 
Microsoft and Windows are trademarks of Microsoft Corporation.
 
Java is a trademark of Sun Microsystems, Inc.
 
UNIX is a registered trademark of the Open Company in the United States and other countries.
 
Linux is a trademark of Linus Torvalds in the United States, other countries or both.
 
Other company, product, and service names may be trademarks or service marks of others.

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