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IBM Tivoli Storage Manager Express provides a backup and recovery solution that is easy to deploy and use

IBM United States Software Announcement 206-060
March 14, 2006

 

 ENUS206-060.PDF (80KB)

Table of contents   Document options  
TOC link At a glance TOC link Offering Information
TOC link Overview TOC link Publications
TOC link Key prerequisites TOC link Technical information
TOC link Planned availability dates TOC link IBM Tivoli Enhanced Value-Based Pricing
TOC link Description TOC link Ordering information
TOC link Product positioning TOC link Terms and conditions
TOC link Reference information TOC link Prices
TOC link Education support TOC link Order now
 
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At a glance

IBM Tivoli Storage Manager Express uses a subset of the IBM Tivoli Storage Manager Extended Edition product, a technology which has been in the market for over 10 years. Some features and functions that have been inherited from the enterprise product include:

  • Calendar-based scheduling
  • Collocation for file data stored on disk
  • Compressed backups
  • Multi-session backup/restore
  • Health monitor
  • Progressive incremental backups

And many innovative advances have been developed specifically for this product, including:

  • Install to first backup in one hour
  • First steps (how to)
  • Easy-to-use administrative interface
  • Wizard-based restores
  • Ability to stack multiple clients on the same media copy
  • Automatic device detection

For ordering, contact:

Your IBM representative, an IBM Business Partner, or IBM Americas Call Centers at 800-IBM-CALL (Reference: YE001).
 
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Overview

IBM Tivoli® Storage Manager Express and its complementary products, IBM Tivoli Storage Manager Express for Microsoft™ Exchange and IBM Tivoli Storage Manager Express for Microsoft SQL, are designed to provide a backup and recovery solution for customers who want a basic backup and recovery solution that is inexpensive and easy to deploy and use.

IBM Tivoli Storage Manager Express is a small footprint, disk backup solution that focuses on easy installation, high level reliability, simple upgradeability, and an easy user interface (UI). IBM Tivoli Storage Manager Express also includes the remote deployment of client software from backup server, auto detection on device configuration, and tape management capabilities.

Tivoli Storage Manager Express V5.3 features:

  • Quick install (under one hour install and first backup)
  • Easy-to-use user interface
  • Auto-device configuration
  • Device discovery
  • Robust, yet light for small and medium businesses (SMB)

This simple backup product can help you increase your productivity with features like:

  • Use of proven enterprise progressive incremental backup technology, as well as supporting traditional grandfather-father-son (GFS) hierarchical methodology
  • Disk-based backup
  • Under-the-covers tape management
  • Integrated operational reporting
  • Preconfigured for best practices out-of-the-box
  • No tape mounts required for client backups

IBM Tivoli Storage Manager Express supports you if you want:

  • An entry-priced backup and recovery offering
  • Basic backup and recovery capability that is low priced and easy-to-use
  • Departmental and remote work groups in large and global enterprises where ease-of-use and low price are primary concerns
  • To start small and expand to more advanced data protection and storage management capabilities features as needs grow
  • To grow to a more comprehensive product as backup needs increase

 
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Key prerequisites

Refer to Hardware and software requirements sections.
 
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Planned availability dates
  • March 17, 2006: Electronic general availability via Passport Advantage®
  • April 14, 2006: Media general availability via Passport Advantage and AAS

 
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Description

IBM Tivoli Storage Manager Express can help you to protect your organization's data from failures and other errors by storing backup data, in a hierarchy of offline storage. It uses Web-based management, intelligent data move-and-store techniques, and wide-ranging policy-based automation, that work together to help increase data protection, and potentially decrease time and administration costs.

Complimentary products, which require Tivoli Express as a prerequisite

IBM Tivoli Storage Manager Express for Microsoft Exchange provides complete integration with Microsoft Exchange APIs by offering you:

  • Centralized online backups (full, copy, incremental, differential, and database copy) of Exchange Server databases and transaction logs to Tivoli Storage Manager server storage
  • Automatic expiration and version control by policy
  • Automated transaction log file management
  • Windows™ GUI

IBM Tivoli Storage Manager Express for Microsoft SQL allows users to perform online backups of the Microsoft SQL databases to Tivoli Storage Manager Express offering:

  • Full and transaction log backup support
  • Multiple versions of your SQL database and transaction logs
  • GUI and command line interfaces to give you point-and-click ease
  • Support for Microsoft SQL Server 7.0 and SQL Server 2000
  • Differential backup/restore of SQL databases
  • Backup/restore of individual file groups and individual database files
  • Restore to a standby SQL server
  • Restore to a different SQL server or to different physical file names

Relationship between Tivoli Storage Manager Express and IBM Tivoli Continuous Data Protection for Files

IBM Tivoli Storage Manager Express can integrate with IBM Tivoli Continuous Data Protection (CDP) for Files V2.1.3. IBM Tivoli CDP for Files is a real-time, continuous, data protection solution. IBM Tivoli CDP for Files can back up your most important files the moment they change (real time). These real-time changes can be saved on your local notebook or workstation, as well as on a remote file server. Recommended deployment of the two complementary solutions:

  • Tivoli CDP for Files can provide continuous, real-time workstation and notebook data protection to a remote file server which can then be backed up using Tivoli Storage Manager Express.
  • During the week, use Tivoli CDP for Files for your real-time workstation and notebook data protection. Then, at the end of each week, use IBM Tivoli Storage Manager Express to automatically backup your remotely stored Tivoli CDP for Files data.

For information on Tivol CDP for Files, refer to Software Announcement 205-207 , dated September 6, 2005.

Accessibility by people with disabilities

A U.S. Section 508 Voluntary Product Accessibility Template (VPAT) containing details on the products accessibility compliance can be requested via IBM's web site at the following URL


 
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Product positioning

Today, businesses are facing an expanding set of data-protection challenges and regulatory data-retention requirements. The 24x7 availability of mission-critical data and applications is no longer a goal — it's a business necessity. The IBM Tivoli Storage Manager family of offerings is designed to provide centralized, automated data protection that can help reduce the risks associated with data loss, while also helping to reduce complexity, manage costs, and address compliance with regulatory data retention requirements.

The IBM Tivoli Storage Manager Express offering is a logical extension of the Tivoli Storage family. With this product, we will target additional markets not currently targeted by the existing portfolio. This solution is differentiated from the rest of the portfolio by both feature and function capabilities and price, while providing the same reliability and scalability Tivoli storage is known for.

IBM Tivoli Storage Manager Express has two complementary agents to backup Microsoft Exchange and Microsoft SQL.

IBM Tivoli Storage Manager Express for Microsoft Exchange is a software module that automates the data protection of mail servers running Microsoft Exchange. This module utilizes the application program interfaces (APIs) to perform "hot," online backups, without shutting down the e-mail server, and it can improve data-restore performance. As a result, it can help protect the growing amount of new and changing data that should be securely backed up to help maintain 24x365 application availability.

IBM Tivoli Storage Manager Express for Microsoft SQL is a software module that works with IBM Tivoli Storage Manager to protect a wide range of application data via the protection of the underlying databases management systems holding that data. Tivoli Storage Manager Express for Microsoft automates data protection tasks and allows database servers to continue running their primary applications, while backing up, and restoring data to and from offline storage.
 
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Reference information

Refer to Software Announcement 204-311 , dated December 14, 2004.

Business Partner information

If you are a Direct Reseller - System Reseller acquiring products from IBM, you may link directly to Business Partner information for this announcement. A PartnerWorld ID and password are required (use IBM ID).

BP Attachment for Announcement Letter 206-060

Trademarks

 
Tivoli and Passport Advantage are registered trademarks of International Business Machines Corporation in the United States or other countries or both.
 
Microsoft and Windows are trademarks of Microsoft Corporation.
 
Other company, product, and service names may be trademarks or service marks of others.

 
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Education support

Comprehensive education for IBM Tivoli® products is offered through Worldwide Tivoli Education Delivery Services. A wide range of training options are available, including classes led by instructors, learning on demand, on-site training, and blended learning solutions.

For additional information, visit Web site

The following classes will be available after April 14, 2006:

  • IBM Tivoli Storage Manager Express V5.3: Concepts and Implementation (6 hour Web-based training)
  • IBM Tivoli Storage Manager Express V5.3: Concepts and Implementation (1 day instructor-led training)

 
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Offering Information

Product information is available via the Offering Information Web site

Also, visit the Passport Advantage® Web site


 
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Publications

No publications are shipped with these program.

The IBM Publications Center

The Publications Center is a worldwide central repository for IBM product publications and marketing material with a catalog of 70,000 items. Extensive search facilities are provided. Payment options for orders are via credit card (in the U.S.) or customer number for 20 countries. A large number of publications are available online in various file formats, and they can all be downloaded by all countries free of charge.

News of many publications may be subscribed to via Mysupport


 
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Technical information

Specified operating environment

Hardware and software requirements

Express Server™ hardware and software requirements:

  • Machine — one of the following:
    • An x32 single or multiprocessor-based system
    • An x64 single or multiprocessor-based system
  • Minimum memory and disk space requirement to run:
    • 1 GB RAM minimum
    • 30 GB minimum free space
    • Additional drives for backup data — 250 GB each (prefer 2 for the backup data)
  • TCP/IP network
  • For media copies and Express server database backups to tape — supported tapes: LTO, DLT, 4mm, and Sony AIT 8mm
  • Software:
    • Windows™ Server 2003 (32 bit or 64 bit) (Standard Edition, Enterprise Edition, DataCenter Edition)
    • Internet Explorer 6.0, or later, or Mozilla Firefox V1.5

Express client hardware and software requirements:

  • Machine — one of the following:
    • An x32 single or multiprocessor-based system
    • An x64 single or multiprocessor-based system
  • Minimum memory and space requirement to run:
    • RAM — 128 MB, 2-3 GB for a large file server
    • Disk space — 40 MB
  • Software — one of the following:
    • Windows XP (32-bit or 64-bit)
    • Windows Server 2003 (32-bit or 64-bit) (Standard Edition, Enterprise Edition, DataCenter Edition)

      Note: Since Windows 2000 is no longer in mainstream support by Microsoft™, customers using the Tivoli Storage Manager Express client with Windows 2000 will receive best efforts defect support, if the defect can be replicated on Windows XP or Windows 2003.

Express Microsoft SQL application hardware and software:

  • Machine: An x32 single or multiprocessor-based system
  • Minimum memory and space requirement to run:
    • RAM — 128 MB
    • Disk space — 25 MB
  • Software:
    • Microsoft SQL Server — one of the following:
      • Microsoft SQL Server 2000 (32-bit) with SP 3, or later
      • Microsoft SQL Server 2005 (32-bit)
    • Tivoli Storage Manager Express V5.3
    • Operating system:
      • Microsoft Windows Server 2003 (32-bit) (Standard Edition, Enterprise Edition, DataCenter Edition) with SP 1, or later

        Note: Since Windows 2000 is no longer in mainstream support by Microsoft. Customers using the Tivoli Storage Manager Express application client with Windows 2000 will receive best efforts defect support, if the defect can be replicated on Windows 2003.

    Note: No Microsoft Cluster support.

Express Microsoft Exchange application hardware and software requirements:

  • Machine: An x32 single or multiprocessor-based system
  • Minimum memory and space requirement to run:
    • RAM — 128 MB
    • Disk space — 25 MB
  • Software:
    • Microsoft Exchange Server
      • Microsoft Exchange Server 2003 (Standard Edition, Enterprise Edition, DataCenter Edition) with SP 1, or later

        Note: Since Microsoft Exchange Server 2000 is no longer in mainstream support by Microsoft. Customers using the Tivoli Storage Manager Express application client with Microsoft Exchange Server 2000 will receive best efforts defect support, if the defect can be replicated on Microsoft Exchange Server 2003.

    • Tivoli Storage Manager Express V5.3
    • Operating system:
      • Microsoft Windows Server 2003 (32-bit) with SP 1, or later

        Note: Since Windows 2000 is no longer in mainstream support by Microsoft, customers using the Tivoli Storage Manager Express application client with Windows 2000 will receive best efforts defect support, if the defect can be replicated on Windows 2003.

    Note: No Microsoft Cluster support.

Limitations: For additional information, refer to "Usage Restrictions" in the Terms and conditions section of this announcement, or to the License Information Document that is available on the IBM Software License Agreement Web site

Performance considerations: IBM Tivoli Storage Manager Express, IBM Tivoli Storage Manager Express for Microsoft SQL, and IBM Tivoli Storage Manager Express for Microsoft Exchange performance will vary depending upon a customer's particular configuration, the client/server options, and customization.

Planning information

Software Maintenance, previously referred to as Subscription and Technical Support, is included in the Passport Advantage Agreement. Installation and technical support is provided by the Software Maintenance offering of the IBM International Passport Advantage Agreement. This fee service enhances customer productivity, with voice and electronic access into IBM support organizations.

Packaging

IBM Tivoli Storage Manager Express is distributed with:

  • IBM Tivoli Storage Manager Express Quick Start Guide
  • Product CD-ROMs
  • IBM Tivoli Storage Manager Express Quick Start Guide (translated) and IBM Tivoli Storage Manager Express V5.3 Quick Start Tutorial (English) CD-ROM

IBM Tivoli Storage Manager Express for Microsoft SQL is distributed with:

  • IBM Tivoli Storage Manager Express Quick Start Guide
  • Product CD-ROMs
  • IBM Tivoli Storage Manager Express Quick Start Guide (translated) CD-ROM

IBM Tivoli Storage Manager Express for Microsoft Exchange is distributed with:

  • IBM Tivoli Storage Manager Express Quick Start Guide
  • Product CD-ROMs
  • IBM Tivoli Storage Manager Express Quick Start Guide (translated) CD-ROM

Security, auditability, and control

IBM Tivoli Storage Manager Express, IBM Tivoli Storage Manager Express for Microsoft SQL, and IBM Tivoli Storage Manager Express for Microsoft Exchange use the security and auditability features of the operating system software. The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communication facilities.
 
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IBM Tivoli Enhanced Value-Based Pricing

IBM Tivoli software products are priced using IBM Tivoli's Enhanced Value-Based Pricing. The Enhanced Value-Based Pricing system is based upon the IBM Tivoli Environment-Managed Licensing Model, which uses a managed-environment approach — whereby price is determined by what is managed rather than the number and type of product components installed.

Unlike typical systems management licensing models that require entitlements of specific software components to specific systems, the IBM Tivoli Environment-Managed Licensing Model provides the customer flexibility to deploy its IBM Tivoli software products within its environment in a manner that can address and respond to the customer's evolving architecture. That is, as the architecture of a customer's environment changes, the customer's implementation of IBM Tivoli software can be altered as needed without affecting the customer's license requirements (as long as the customer does not exceed its entitlements to the software).

Under Enhanced Value-Based Pricing, licensing and pricing of server-oriented applications are determined based upon the server's use in the customer's environment. Typically, such applications are licensed and priced in a manner that corresponds to each installed and activated processor of the server managed by the IBM Tivoli application to help correlate price to value while offering a simple solution.

Where a server is physically partitioned, this approach is modified. This partitioning technique is the approach used with systems that have either multiple cards or multiple frames, each of which can be configured independently. For servers capable of physical partitioning (for example, IBM's pSeries® Scalable POWERparallel Systems® servers, Sun Ultra servers, and HP Superdome servers), an entitlement is required for each processor in the physical partition being managed by the Tivoli application. For example, assume that a server has 24 processors installed in aggregate. If this server is not partitioned, entitlements are required for all 24 processors. If, however, it is physically partitioned into three partitions each containing eight processors, and Tivoli products were managing only one of the three partitions, then entitlements would be required for the eight processors on the physical partition managed by the IBM Tivoli application.

For servers with virtual or logical partitions, entitlements are required for all installed and activated processors on the server. For each IBM Tivoli application managing a clustered environment, licensing is based on the cumulative number of installed and activated processors on each server in the cluster. Where the cluster includes physically partitioned servers, the considerations described above concerning physically partitioned servers apply as well.

Enhanced Value-Based Pricing recognizes the convergence of RISC/UNIX® and Microsoft Windows/Intel® technologies, in order to simplify the customers licensing requirements, and to provide a smoother, more scalable model. Pricing and licensing does not differentiate between non-zSeries® server platforms or operating systems. For some products, this platform neutrality extends to zSeries and other host servers as well.

IBM Tivoli Enhanced Value-Based Pricing terminology definitions

Client device or client

A client device is a computer system that requests the execution of a set of commands, procedures, or applications from another computer system that is typically referred to as a server. Multiple client devices may share access to a common server. A client device generally has some processing capability or is programmable to allow a user to do work. Examples include, but are not limited to, notebook computers, desktop computers, desk side computers, technical workstations, appliances, personal digital assistants, automated teller machines, point-of-sale terminals, tills and cash registers, and kiosks. There is no charge for or limitation on the number of Tivoli Storage Manager Express Clients that may access the Tivoli Storage Manager Express server.

Managed processor (charging under Full Capacity in the managed environment)

Charges are based on the active processors on the machines in the computing environment affiliated with the program rather than on the server where the program is run. The managed processors which require proofs of entitlement (PoEs) are defined both in the Prices section of the announcement or the License Information's program-unique terms.

Notes:

  1. IBM defines a physical processor in a computer as a functional unit that interprets and executes instructions. A physical processor consists of at least an instruction control unit and one or more arithmetic and logic units.
  2. Multicore technology allows two or more processors (commonly called cores) to be active on a single silicon chip. With multicore technology, IBM considers each core to be a physical processor. For example, in a dual-core chip, there are two physical processors residing on the single silicon chip.
  3. The program may not run on some or all of the processors for which PoEs are required by the program's valuation method.
  4. Threading, a technique which makes a single processor seem to perform as two or more, does not affect the count of physical processors.
  5. Where blade technology is employed, each blade is considered a separate server and charging is based upon the total number of processors on the blades with which the program is affiliated.

Partitions

A server's resources (CPU, memory, I/O, interconnects, and buses) may be divided according to the needs of the applications running on the server. This partitioning can be implemented with physical boundaries (Physical Partitions) or logical boundaries (Logical Partitions).

Physical Partitions are defined by a collection of processors dedicated to a workload and can be used with systems that have either multiple cards or multiple frames, each of which can be configured independently. In this method, the partitions are divided along hardware boundaries and processors, and the I/O boards, memory, and interconnects are not shared.

Logical Partitions are defined by software rather than hardware and allocate a pool of processing resources to a collection of workloads. These partitions, while separated by software boundaries, share hardware components and run in one or more physical partitions.

Processor (per processor charging under Full Capacity)

In Full Capacity charging, Proof of Entitlements must be acquired for all activated processors (available for use) that are on the server where the program or a component of the program is run.

Notes:

  1. IBM defines a physical processor in a computer as a functional unit that interprets and executes instructions. A physical processor consists of at least an instruction control unit and one or more arithmetic and logic units.
  2. Multicore technology allows two or more processors (commonly called cores) to be active on a single silicon chip. With multicore technology, IBM considers each core to be a physical processor. For example, in a dual-core chip, there are two physical processors residing on the single silicon chip.
  3. Threading, a technique which makes a single processor seem to perform as two or more, does not affect the count of physical processors.
  4. Where blade technology is employed, each blade is considered a separate server and charging is based upon the total number of processors on the blade on which the program is run.
  5. When a server is shipped with six processors, but two of them are inactive, four processors are active for the customer.

Server

A server is a computer system that executes requested procedures, commands, or applications to one or more clients and/or other devices over a network. Examples include, but are not limited to, file servers, print servers, mail servers, database servers, application servers, and Web servers.

Standby or backup systems

For programs running or resident on backup machines, IBM defines three types of situations: cold, warm, and hot. In the cold and warm situations, a separate entitlement for the copy on the backup machine is normally not required and typically no additional charge applies. In a hot backup situation, the customer needs to acquire another license or entitlements sufficient for that server. All programs running in backup mode must be solely under the customer's control, even if running at another enterprise's location.

As a practice, the following are definitions and allowable actions concerning the copy of the program used for backup purposes:

Cold — A copy of the program may reside, for backup purposes, on a machine as long as the program is not started. There is no additional charge for this copy.

Warm — A copy of the program may reside for backup purposes on a machine and is started, but is idling, and is not doing any work of any kind. There is no additional charge for this copy.

Hot — A copy of the program may reside for backup purposes on a machine, is started, and is doing work. The customer must acquire a license or entitlements for this copy and there will generally be an additional charge.

Doing work, includes, for example, production, development, program maintenance, and testing. It also could include other activities such as mirroring of transactions, updating of files, synchronization of programs, data or other resources (for example, active linking with another machine, program, database, or other resource, and so on), or any activity or configurations that would allow an active hot switch or other synchronized switch over between programs, databases, or other resources to occur.

In the case of a program or system configuration that is designed to support a high availability environment by using various techniques (for example, duplexing, mirroring of files or transactions, maintaining a "heartbeat," active linking with another machine, program, database, or other resource, and so on), the program is considered to be doing work in the hot situation and a license or entitlement must be purchased.

Product Web site

A complete list of products and licensing documents is available at Web site

Passport Advantage

Through the Passport Advantage Agreement, customers may receive discounted pricing based on their total volume of eligible products, across all IBM brands, acquired worldwide. The volume is measured by determining the total Passport Advantage points value of the applicable acquisitions. Passport Advantage points are only used for calculating the entitled Passport Advantage discount.

To determine the required Tivoli product configuration under Passport Advantage, the Tivoli Enhanced Value-Based Pricing Model applies. The customer's environment is evaluated on a per-product basis.

Use the following two-step process to determine the total Passport Advantage points value:

  1. Analyze the customer environment to determine the number of charge units for a product. The quantity of each product's part numbers to be ordered is determine by that analysis.
  2. Order the Passport Advantage part numbers. A Passport Advantage point value, which is the same worldwide for a specific part number regardless of where the order is placed, is assigned to each Tivoli product part number. The Passport Advantage point value for the applicable part number multiplied by the quantity for that part number will determine the Passport Advantage points for that Tivoli product part number. The sum of these Passport Advantage points determines the Passport Advantage point value of the applicable Tivoli product authorizations which then may be aggregated with the point value of other applicable Passport Advantage product acquisitions to determine the total "Passport Advantage points value."

The discounted pricing available through Passport Advantage is expressed in the form of Suggested Volume Prices (SVPs), which vary depending on the SVP level. Each SVP level is assigned a minimum total Passport Advantage point value, which must be achieved, in order to qualify for that SVP level.

Media packs and documentation packs do not carry Passport Advantage points and are not eligible for SVP discounting.

For additional information on Passport Advantage, refer to the following Web site

The following Passport Advantage part number categories may be orderable:

  • License and Software Maintenance 12 Months — this is the product authorization with maintenance to the first anniversary date.
  • Annual Software Maintenance Renewal — this is the maintenance renewal for one anniversary that applies when a customer renews their existing coverage period prior to the anniversary date at which it expires.
  • Software Maintenance Reinstatement 12 months — this is for customers who have allowed their Software Maintenance to expire, and later wish to reinstate their Software Maintenance.
  • Media packs — these are the physical media, such as CD-ROMs, that deliver the product's code.
  • Documentation packs — these contain printed documentation such as the User's Guide and Release Notes .

Pricing examples

The customer wants to do basic backup and retrieval for the following distributed servers in its network. The following entitlements of IBM Tivoli Storage Manager Express are required.

  • 20 uniprocessors
  • 65 2-way servers
  • 12 4-way servers

                              Quantity in      Processor
Systems                       customer         entitlements
managed                       environment      required
 
Uniprocessor                  20                20
 
2-way                         65               130
 
4-way                         12                48
 
Total processor entitlements                   198

In addition, the customer wants to back up 5 2-way SQL database servers. The following entitlements of IBM Tivoli Storage Manager Express and IBM Tivoli Storage Manager Express for SQL are required for each processor.

                                 Quantity in     Processor
Systems                          customer        entitlements
managed                          environment     required
 
2-way                            5               10
 
Total processor entitlements                     10

The customer also wants to back up 5 2-way Exchange Mail servers. The following entitlements of IBM Tivoli Storage Manager Express and IBM Tivoli Storage Manager Express for Mail are required for each processor.

                                 Quantity in     Processor
Systems                          customer        entitlements
managed                          environment     required
 
2-way                            5               10
 
Total processor entitlements                     10

Notes:

  • IBM Tivoli Storage Manager Express supports servers up to four physical processors.
  • IBM Tivoli Storage Manager Express is a prerequisite for IBM Tivoli Storage Manager Express for SQL and IBM Tivoli Storage Manager Express for Mail.
  • If the customer wants to backup servers that have in excess of four physical processors, appropriate entitlements to Tivoli Storage Manager or Tivoli Storage Manager Extended Edition would be required.

 
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Ordering information

Product group: Tivoli Storage Manager

Product Identifier Description (PID): IBM Tivoli Storage Manager Express (5608-TES)

Product category: Tivoli Storage Manager Express

Product group: Tivoli Storage Manager

Product Identifier Description (PID): IBM Tivoli Storage Manager Express for Microsoft SQL (5608-TEQ)

Product category: Tivoli Storage Manager Microsoft SQL

Product group: Tivoli Storage Manager

Product Identifier Description (PID): IBM Tivoli Storage Manager Express for Microsoft Exchange (5608-TEX)

Product category: Tivoli Storage Manager Express for Microsoft Exchange

New licensees

Orders for new licenses will be accepted now.

Shipment will begin on the planned availability date.

Basic license

Ordering information for Passport Advantage: Passport Advantage allows you to have a common anniversary date for Software Maintenance renewals, which can simplify management and budgeting for eligible new versions and releases (and related technical support) for your covered products. The anniversary date, established at the start of your Passport Advantage Agreement, will remain unchanged while your Passport Advantage Agreement remains in effect. New software purchases will initially include twelve full months of maintenance coverage. Maintenance in the second year (the first year of renewal) can be prorated to be coterminous with your common anniversary date. Thereafter, all software maintenance will renew at the common anniversary date and include twelve full months of maintenance.

Refer to the IBM International Passport Advantage Agreement and to the IBM Software Maintenance Handbook for specific terms relating to, and a more complete description of, technical support provided through Software Maintenance.

The quantity to be specified for the Passport Advantage part numbers in the following table is per processor. To order for Passport Advantage, specify the desired part number and quantity.

                                                            Part
Description                                                 number
 
Processors:
IBM Tivoli Storage Manager Express                          D57I1LL
 License and Software Maintenance 12 Months
IBM Tivoli Storage Manager Express                          E02FLLL
 Annual Software Maintenance Renewal
IBM Tivoli Storage Manager Express                          D57I2LL
  Software Maintenance Reinstatement 12 Months
 
Processors:
IBM Tivoli Storage Manager Express for Microsoft SQL        D57HWLL
 License and Software Maintenance 12 Months
IBM Tivoli Storage Manager Express for Microsoft SQL        E02FJLL
 Annual Software Maintenance Renewal
IBM Tivoli Storage Manager Express for Microsoft SQL        D57HYLL
  Software Maintenance Reinstatement 12 Months
 
Processors:
IBM Tivoli Storage Manager Express for Microsoft Exchange   D57HZLL
 License and Software Maintenance 12 Months
IBM Tivoli Storage Manager Express for Microsoft Exchange   E02FKLL
 Annual Software Maintenance Renewal
IBM Tivoli Storage Manager Express for Microsoft Exchange   D57I0LL
 Software Maintenance Reinstatement 12 Months

To order a media pack for Passport Advantage, specify the part number in the desired quantity from the following table:

                                                            Part
Description                                                 number
 
Tivoli Storage Manager Express V5.3                         BJ0GMML
 Media Pack — Multilingual
Tivoli Storage Manager Express for Microsoft SQL V5.3       BJ0GNML
 Media Pack — Multilingual
Tivoli Storage Manager Express for Microsoft Exchange V5.3  BJ0GPML
 Media Pack — Multilingual

IBM Tivoli Storage Manager Express, IBM Tivoli Storage Manager Express for Microsoft SQL, IBM Tivoli Storage Manager Express for Microsoft Exchange are also available via Web download from Passport Advantage.

Ordering information for 5608-TES, 5608-TEQ, and 5608-TEX non-Passport Advantage offerings: To order a basic license, specify the program number and the feature number of the desired distribution medium. Also, specify the one-time charge feature number in the quantity desired (maximum quantity of 250).

The quantity to be specified for the features in the following table is per processor.

Use the following table to order the program products listed below:

                                               Feature number
Product
number      Product name                       Qty 1     Qty 250
 
5608-TES    Tivoli Storage Manager Express
Processors:                                    3985      3986
 
 
Distribution medium           Medium feature
description                   number                 Language
 
CD-ROM                        5809                   Multilingual

                                               Feature number
Product
number      Product name                       Qty 1     Qty 250
 
5608-TEQ    Tivoli Storage Manager Express
             for Microsoft SQL
Processors:                                    3999      4000
 
 
Distribution medium            Medium feature
description                    number                Language
 
CD-ROM                         5809                  Multilingual

                                             Feature number
Product
number      Product name                     Qty 1     Qty 250
 
5608-TEX    Tivoli Storage Manager Express
             for Microsoft Exchange
Processors:                                  4013      4014
 
 
Distribution medium             Medium feature
description                     number               Language
 
CD-ROM                          5809                 Multilingual

This software license includes Software Maintenance, previously referred to as Software Subscription and Technical Support.

Extending coverage for a total of three years from date of acquisition may be elected. Order the program number, feature number, and quantity to extend coverage for your software licenses. If maintenance has expired, specify the after license feature number.

Tivoli Storage Manager Express

Maintenance IASP PID 1 Year:  5608-TS1
                                                 Feature  Feature
                                                 number   number
Description                                      qty 1    qty 250
 
Use authorizations (to be ordered in quantity):
Processors:
- Software Maintenance No Charge Registration    3987     3988
- Software Maintenance 1 Year Renewal            3989     3990
 
Maintenance IASP PID 1 Year:  5608-TS2
                                                 Feature  Feature
                                                 number   number
Description                                      qty 1    qty 250
 
Use authorizations (to be ordered in quantity):
Processors:
- Software Maintenance 1 Year After License      3991     3992
 
 
Maintenance IASP PID 3 Year:  5608-TS3
                                                 Feature  Feature
                                                 number   number
Description                                      qty 1    qty 250
 
Use authorizations (to be ordered in quantity):
Processors:
- Software Maintenance 3 Year Registration       3993     3994
 
 
Maintenance IASP PID 3 Year:  5608-TS4
                                                 Feature  Feature
                                                 number   number
Description                                      qty 1    qty 250
 
Use authorizations (to be ordered in quantity):
Processors:
- Software Maintenance 3 Year Renewal            3995     3996
 
Maintenance IASP PID 3 Year:  5608-TS5
                                                 Feature  Feature
                                                 number   number
Description                                      qty 1    qty 250
 
Use authorizations (to be ordered in quantity):
Processors:
- Software Maintenance 3 Year After License      3997     3998

Tivoli Storage Manager Express for Microsoft SQL

Maintenance IASP PID 1 Year:  5608-TQ1
                                                 Feature  Feature
                                                 number   number
Description                                      qty 1    qty 250
 
Use authorizations (to be ordered in quantity):
Processors:
- Software Maintenance No Charge Registration    4001     4002
- Software Maintenance 1 Year Renewal            4003     4004
 
Maintenance IASP PID 1 Year:  5608-TQ2
                                                 Feature  Feature
                                                 number   number
Description                                      qty 1    qty 250
 
Use authorizations (to be ordered in quantity):
Processors:
- Software Maintenance 1 Year After License      4005     4006
 
 
Maintenance IASP PID 3 Year:  5608-TQ3
                                                 Feature  Feature
                                                 number   number
Description                                      qty 1    qty 250
 
Use authorizations (to be ordered in quantity):
Processors:
- Software Maintenance 3 Year Registration       4007     4008
 
 
Maintenance IASP PID 3 Year:  5608-TQ4
                                                 Feature  Feature
                                                 number   number
Description                                      qty 1    qty 250
 
Use authorizations (to be ordered in quantity):
Processors:
- Software Maintenance 3 Year Renewal            4009     4010
 
Maintenance IASP PID 3 Year:  5608-TQ5
                                                 Feature  Feature
                                                 number   number
Description                                      qty 1    qty 250
 
Use authorizations (to be ordered in quantity):
Processors:
- Software Maintenance 3 Year After License      4011     4012

Tivoli Storage Manager Express for Microsoft Exchange

Maintenance IASP PID 1 Year:  5608-TX1
                                                 Feature  Feature
                                                 number   number
Description                                      qty 1    qty 250
 
Use authorizations (to be ordered in quantity):
Processors:
- Software Maintenance No Charge Registration    4015     4016
- Software Maintenance 1 Year Renewal            4017     4018
 
Maintenance IASP PID 1 Year:  5608-TX2
                                                 Feature  Feature
                                                 number   number
Description                                      qty 1    qty 250
 
Use authorizations (to be ordered in quantity):
Processors:
- Software Maintenance 1 Year After License      4019     4020
 
 
Maintenance IASP PID 3 Year:  5608-TX3
                                                 Feature  Feature
                                                 number   number
Description                                      qty 1    qty 250
 
Use authorizations (to be ordered in quantity):
Processors:
- Software Maintenance 3 Year Registration       4021     4022
 
 
Maintenance IASP PID 3 Year:  5608-TX4
                                                 Feature  Feature
                                                 number   number
Description                                      qty 1    qty 250
 
Use authorizations (to be ordered in quantity):
Processors:
- Software Maintenance 3 Year Renewal            4023     4024
 
Maintenance IASP PID 3 Year:  5608-TX5
                                                 Feature  Feature
                                                 number   number
Description                                      qty 1    qty 250
 
Use authorizations (to be ordered in quantity):
Processors:
- Software Maintenance 3 Year After License      4025     4026

 
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Terms and conditions

Licensing: IBM International Program License Agreement and License Information document. Proofs of Entitlement (PoE) are required for all authorized use. Part number products only, offered outside of Passport Advantage, where applicable, are license only and do not include Software Maintenance.

This software license includes Software Maintenance, previously referred to as Software Subscription and Technical Support.

The following agreement applies for maintenance and does not require customer signatures:

  • IBM Agreement for Acquisition of Software Maintenance (Z125-6011)

License information form number: GC32-1791

On or near the planned availability date, the LI will be available for review on the IBM Software License Agreement Web site

Limited warranty: Yes

Warranty: This program includes a warranty for one year from acquisition from IBM or an authorized IBM Business Partner. For one year from acquisition of the program, this warranty provides the customer with access to databases containing program information and FAQ's, including any known fixes to defects, which the customer can download or otherwise obtain and install.

Program technical support: Technical support of a program product will be available for a minimum of three years from the general availability date, as long as your Software Maintenance is in effect. This technical support allows you to obtain assistance (via telephone or electronic means) from IBM for product-specific, task-oriented questions regarding the installation and operation of the program product. Software Maintenance also provides you with access to updates, releases, and versions of the program. Customers will be notified, via announcement letter, of discontinuance of support with 12 months' notice. If you require additional technical support from IBM, including an extension of support beyond the discontinuance date, contact your IBM representative or IBM Business Partner. This extension may be available for a fee.

Money-back guarantee: If for any reason you are dissatisfied with the program and you are the original licensee, return it within 30 days from the invoice date, to the party (either IBM or its reseller) from whom you acquired it, for a refund. For clarification, note that (1) for programs acquired under the IBM International Passport Advantage offering, this term applies only to your first acquisition of the program and (2) for programs acquired under any of IBM's On/Off Capacity on Demand (On/Off CoD) software offerings, this term does not apply since these offerings apply to programs already acquired and in use by the customer.

Copy and use on home/portable computer: No

Volume orders (IVO): No

Passport Advantage applies: Yes, and through the Passport Advantage Web site at

Usage restriction: Yes

Usage is limited to the quantity of managed processors licensed.

For additional information, refer to the License Information Document that is available on the IBM Software License Agreement Web site

Software Maintenance applies: Yes

Software Maintenance, previously referred to as Software Subscription and Technical Support, is now included in the Passport Advantage Agreement. Installation and technical support for the products announced in this letter is provided by the Software Maintenance offering of the IBM International Passport Advantage Agreement. This fee service enhances customer productivity by providing voice and/or electronic access into the IBM support organizations.

IBM includes one year of Software Maintenance with the initial license acquisition of each program acquired. The initial period of Software Maintenance can be extended by the purchase of a renewal option.

While your Software Maintenance is in effect, IBM provides you assistance for your routine, short duration installation and usage (how-to) questions and code-related questions. IBM provides assistance via telephone and, if available, electronic access, only to your information systems (IS) technical support personnel during the normal business hours (published prime shift hours) of your IBM support center. (This assistance is not available to your end users.) IBM provides Severity 1 assistance 24 hours a day, every day of the year. For additional details, consult your IBM Software Support Guide at

Software Maintenance does not include assistance for the design and development of applications, your use of programs in other than their specified operating environment, or failures caused by products for which IBM is not responsible under this agreement.

For additional information about the Passport Advantage Agreement, visit the Passport Advantage Web site at

All distributed software licenses include Software Maintenance (Software Subscription and Technical Support) for a period of 12 months from the date of acquisition, providing a streamlined way to acquire IBM software and assure technical support coverage for all licenses. Extending coverage for a total of three years from date of acquisition may be elected. For additional information, refer to Changes to Distributed Software Products Model for Products Outside Passport Advantage Software Announcement 201-201 , dated July 10, 2001.

Variable charges apply: Yes

Educational allowance available

Yes, 15% education allowance applies to qualified education institution customers.
 
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Prices

Contact your IBM representative for charges information for this announcement.
 
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Order now

To order, contact the Americas Call Centers, your local IBM representative, or your IBM Business Partner.

To identify your local IBM representative or IBM Business Partner, call 800-IBM-4YOU (426-4968).

 Phone:     800-IBM-CALL (426-2255)
 Fax:       800-2IBM-FAX (242-6329)
 Internet:  callserv@ca.ibm.com
 Mail:      IBM Americas Call Centers
            Dept. Teleweb Customer Support, 9th floor
            105 Moatfield Drive
            North York, Ontario
            Canada M3B 3R1
 
 Reference: YE001

The Americas Call Centers, our national direct marketing organization, can add your name to the mailing list for catalogs of IBM products.

Note: Shipments will begin after the planned availability date.

Trademarks

 
Express Server is a trademark of International Business Machines Corporation in the United States or other countries or both.
 
Tivoli, Passport Advantage, pSeries, Scalable POWERparallel Systems, zSeries, and PartnerWorld are registered trademarks of International Business Machines Corporation in the United States or other countries or both.
 
Intel is a registered trademark of Intel Corporation.
 
Windows and Microsoft are trademarks of Microsoft Corporation.
 
UNIX is a registered trademark of the Open Company in the United States and other countries.
 
Other company, product, and service names may be trademarks or service marks of others.

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