IBM Tivoli Storage Manager for Copy Services V5.3 and IBM Tivoli Storage Manager for Advanced
Copy Services V5.3 integrate snapshot capabilities to back up business-critical applications
IBM United States
Software Announcement 206-058
March 14, 2006
 ENUS206-058.PDF (107KB)
|
(Corrected on July 14, 2006)
A pricing example was revised.
Using Tivoli Storage Manager for Copy Services V5.3 and Tivoli Storage Manager for Advanced Copy
Services V5.3, you can benefit from:
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Online, near instant backup
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Outboard data movement
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High-performance, FlashCopy® restores
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Integration with Tivoli Storage Manager Media Management
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Integration with IBM TotalStorage® SAN Volume Controller FlashCopy
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Integration with IBM TotalStorage DS8000 and DS6000 FlashCopy
With Tivoli Storage Manager for Copy Services, you can also benefit from the integration with
Microsoft Exchange Server 2003 and Volume Shadow Copy services.
In addition, when using Tivoli Storage Manager for Advanced Copy Services, you can benefit from:
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Support for Oracle, DB2 UDB, and mySAP (with Oracle and DB2 UDB)
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Support for central administration and scheduling of backup operations
For ordering, contact:
Your IBM representative, an IBM Business Partner, or IBM Americas Call Centers at
800-IBM-CALL
(Reference: RE001).
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IBM Tivoli® Storage Manager for Copy Services V5.3 and IBM Tivoli Storage Manager for Advanced
Copy Services V5.3 can help protect your mission-critical data which requires 24 x 7 availability.
They offer ready-to-use, product-based solutions designed to implement high-efficiency backup and
restore processes for business-critical applications and help to eliminate backup-related
performance impact on the production host.
By integrating hardware and software-based snapshot capabilities with IBM Tivoli Storage Manager and
its data protection components for Microsoft™ Exchange, IBM DB2® UDB, Oracle, and mySAP™, you
can manage your snapshot backup operations to ensure that your application servers are operational
24 hours a day.
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Refer to
Hardware and software requirements
section.
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March 17, 2006: Electronic general availability via Passport Advantage®
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April 14, 2006: Media general availability via Passport Advantage and AAS
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Tivoli Storage Manager for Copy Services and Tivoli Storage Manager for Advanced Copy Services
provide integration of Tivoli storage management products for databases and applications with
selected hardware and software snapshot providers. Tivoli Storage Manager for Copy Services
provides the integration with Microsoft Volume Shadow Copy Service (VSS) and VSS providers for
snapshots. Tivoli Storage Manager for Advanced Copy Services provides the integration with IBM
FlashCopy as supported by IBM TotalStorage SAN Volume Controller (SVC), IBM TotalStorage DS6000, and
DS8000. By using these products you can manage your snapshot backup operations and leverage the
performance, scheduling, and media management functions of Tivoli Storage Manager.
"Zero impact," high-performance backups
In today's business world, you need application servers that are operational 24 hours a day. You
also need the data on the application servers to be well protected. With the rapid increase in the
amount of data on these servers, their critical business needs, and the shrinking backup windows,
traditional backup and restore methods are reaching their limits in meeting your challenging
requirements. Snapshot operations can minimize the impact caused by backups.
Since a snapshot operation takes much less time (seconds, minutes) than the time for a tape backup
(hours), the window during which the application must be aware of a backup is reduced to a minimum
time. The snapshots can be retained as backups on local disk, or sent to Tivoli Storage Manager
server storage pools, or both.
Offloaded backups
Persistent backups are necessary for restore from aged backups, for long-term data retention and for
disaster recovery. They need to be stored on Tivoli Storage Manager server managed media. Data
transfers to the Tivoli Storage Manager Server storage pools are performed from the snapshot copy
and offloaded from the production server to another server (backup server). Hence the impact of
backup on the production application server is virtually eliminated ("zero impact").
High-speed data transfers
Data transfers to and from the Tivoli Storage Manager server are supported in multiple, parallel
data streams for backups to and restores from storage devices. The number of parallel streams can
not exceed the number of available storage devices. Since backups are offloaded from the production
server to the backup server and backup server CPU resources need not be shared with an application,
the backup process can utilize the full backup server capacity to reduce the window for backup even
further.
Fast restores
Clustering and specialized disk subsystems can provide for high availability but only protect you
from certain errors mainly hardware errors. There will be failures, like user errors or logical
data corruption, that require data to be recovered from a previously taken backup or snapshot.
Tivoli Storage Manager for Copy Services and Tivoli Storage Manager for Advanced Copy Services for
selected devices can deploy the snapshot technique in a reverse manner to restore a snapshot disk
backup onto the production server. This snapshot restore process eliminates data transfers from
tape and reduces restore windows.
Integration with Tivoli Storage Manager media management functions
All storage devices and media management capabilities of Tivoli Storage Manager are available to
Tivoli Storage Manager for Copy Services and to Tivoli Storage Manager for Advanced Copy Services.
You can share the devices used for other backups, or give exclusive use of certain devices and
media. Life cycle management of the media and generation of tape copies for off-site vaulting are
supported.
Tivoli Storage Manager management of snapshot backups
Whether the backups are retained on local disk, in Tivoli Storage Manager storage pools or both,
Tivoli Storage Manager manages the snapshot backups through policies defined by the administrator.
Retention policies for backup versions on local disk may be different from those for backups stored
in Tivoli Storage Manager server storage.
Integrated user interface
Customers value consistency of established processes, whether they plan a migration from tape to
snapshot technique or a mix of techniques based on the requirements of different applications.
Snapshot backup and recovery operations and legacy backup API operations are integrated in the
existing user interfaces for Exchange and mySAP backup and recovery. The familiar Data Protection
for Exchange and mySAP user interfaces continue to be used whether the backup is to be done through
traditional backup APIs or through snapshot technology.
Function specific for Tivoli Storage Manager for Copy Services
Microsoft Exchange Volume Shadow Copy Service
Snapshot backups provide the means to meet requirements for very fast, low-impact backups. The
Microsoft snapshot architecture called Volume Shadow Copy Service (VSS) produces a consistent
volume-level snapshot by coordinating with business applications (like Microsoft Exchange Server),
file-system services, backup applications (like Tivoli Storage Manager), and storage software and
hardware.
Microsoft Exchange snapshots are produced using Microsoft VSS architecture. Tivoli Storage Manager
for Copy Services works with Data Protection for Exchange to provide you with fast, online VSS
snapshot backups of your Exchange Server 2003 storage group databases and logs, virtually
eliminating the impact to production environments for backup. The backups can be placed on local
VSS disk and in the Tivoli Storage Manager server storage hierarchy, readily available for fast
point and click restores when needed. The movement of the VSS snapshot backup to the Tivoli Storage
Manager server can also be offloaded to another machine to help further reduce the resource load
typically needed for an online backup. Data Protection for Exchange will also take advantage of the
rich Tivoli Storage Manager policy management capabilities to manage the backups on the local VSS
disk, as well as those in the Tivoli Storage Manager server storage. Snapshot restore capabilities
are provided for IBM TotalStorage SAN Volume Controller (SVC).
Function specific for Tivoli Storage Manager for Advanced Copy Services
IBM FlashCopy support
FlashCopy provides a copy of physical volumes on request, almost instantaneously, without the need
for presynchronization. FlashCopy builds a source-target relation, and once this is established,
the copy (target) is immediately available for read/write access. Internal processing in the
FlashCopy capable storage subsystem maintains consistency of source and target data by copying data
following different strategies, which can be selected: nocopy (copy on change), incremental copy
(copy all changes since last FlashCopy) or full copy (copy all data from source to target).
Tivoli Storage Manager for Advanced Copy Services deploys the FlashCopy technique to dynamically
build a logical copy of application data from the production server and mount it on the backup
server. Tivoli Storage Manager for Advanced Copy Services provides a complete, end-to-end FlashCopy
solution for data protection with selectable backup targets of disk only, tape only, or disk and
tape.
FlashCopy support has been extended beyond IBM Enterprise Storage Server™ devices to include
support for SVC, DS6000, and DS8000 devices using their CIM interfaces. Through SVC, FlashCopy
backup and restore support is extended to a broad spectrum of different storage subsystems, from IBM
or other vendors.
FlashCopy for DB2 Universal Database®
In addition to extending the list of storage devices supported for FlashCopy operations, Tivoli
Storage Manager for Advanced Copy Services supports DB2 UDB federated backup and restore of
multi-partition DB2 UDB databases. This includes the DB2 Universal Database Enterprise Extended
Edition (EEE) and Enterprise Server Edition (ESE). The benefits of FlashCopy backup and restore can
now be exploited with large multi-partition DB2 UDB databases which may be distributed across
several host machines.
FlashCopy for Oracle database
FlashCopy backup and restore support for Oracle databases is functionally equivalent to that
provided in Tivoli Storage Manager for Hardware with the addition of support for the SVC, DS6000,
and DS8000 storage devices.
FlashCopy for mySAP (Oracle and DB2)
Tivoli Storage Manager for Advanced Copy Services for the mySAP environment is tightly integrated
with:
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Administration utilities (SAP DB2 Administration Tools for DB2 UDB, BR*Tools for Oracle) to provide
proven functions and administrator interfaces consistent with tape backup
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Tivoli Storage Manager for ERP to exploit its:
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Capability to manage both data and log backups
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Data transfer capabilities to and from Tivoli Storage Manager server and its adherence to database
or mySAP interfaces
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Central control and monitoring interfaces provided by the Administration Assistant
Backup is initiated and executed on the backup server. The database on the production system is
suspended (DB2 UDB) or put in backup mode (Oracle) only during the short time required to establish
the FlashCopy relation. Execution of the backup to Tivoli Storage Manager storage pools is
performed on the backup server, using the snapshot copy of the production data. Restore is
initiated on the production system and data is restored nondestructively from snapshots on disk or
from Tivoli Storage Manager storage pools. An additional "restore selection screen" lets the
administrator select the type of backup (tape, disk) best suited for his restore objectives.
Forward recovery can then be performed under control of the database (DB2 UDB) or mySAP BR*Tools
(Oracle).
Tivoli Storage Manager for Advanced Copy Services for the mySAP environment provides support for the
following key functions:
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Single mirror FlashCopy in LVM mirrored environments (one mirror — one disk subsystem)
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Multiple backup generations on disk
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DB2 UDB ESE configurations with single or multiple partitions
IBM provides FlashCopy Cloning services
Tivoli Storage Manager for Advanced Copy Services can be used as part of a SAP cloning solution.
IBM offers FlashCopy Cloning for SAP databases as a service offering with optional additional
services, which include design and planning, implementation and configuration, skills transfer, and
service and support. This model allows IBM to fine-tune the copy approach for each SAP customer,
which can help accelerate return on investment (ROI) for the service by addressing unique customer
requirements. For more information, contact an IBM storage consultant for SAP or visit
Accessibility by people with disabilities
For software offerings
IBM Tivoli Storage Manager for Copy Services and IBM Tivoli Storage Manager for Advanced Copy
Services have been reviewed for Accessibility Readiness, and an IBM accessibility checklist has been
completed.
The following features help support use by people with disabilities:
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Operation by keyboard alone using Command Line Interface, Windows™ 2003 Native GUI Interface
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Screen readers for use by people with visual impairment when using Command Line Interface
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Screen magnifiers for use by people with visual impairment when using Command Line Interface,
Windows 2003 XP Native GUI Interface
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Optional display of audio alerts for people with hearing impairment using Windows 2003 Native GUI
Interface
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Optional font enlargement and high-contrast display settings for Windows 2003 Native GUI Interface
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Refer to Software Announcement
204-311
, dated December 14, 2004.
Availability of national languages
The following are intended to be enabled for worldwide availability on the dates shown below:
Tivoli Storage Manager for Advanced Copy Services
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Data Protection for Enterprise Storage Server for Oracle
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Data Protection for Disk Storage and SAN Volume Controller for Oracle
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DB2 UDB Integration module
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Hardware Devices Snapshot Integration module
Tivoli Storage Manager for Copy Services
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Microsoft Exchange ISS Integration module
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Hardware Devices Snapshot Integration module
Business Partner information
If you are a Direct Reseller - System Reseller acquiring products from IBM, you may link directly to
Business Partner information for this announcement. A PartnerWorld ID and password are required
(use IBM ID).
BP Attachment for Announcement Letter 206-058
Trademarks
-
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mySAP and Enterprise Storage Server are trademarks of International Business Machines Corporation in
the United States or other countries or both.
-
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Tivoli, DB2, Passport Advantage, FlashCopy, TotalStorage, and DB2 Universal Database are registered
trademarks of International Business Machines Corporation in the United States or other countries or
both.
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Microsoft and Windows are trademarks of Microsoft Corporation.
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Other company, product, and service names may be trademarks or service marks of others.
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Comprehensive education for IBM Tivoli® products is offered through Worldwide Tivoli Education
Delivery Services. A wide range of training options are available, including classes led by
instructors, learning on demand, on-site training, and blended learning solutions.
For additional information, visit Web site
For the list of courses available for Tivoli Storage Manager V5.3, refer
to Software Announcement
204-311
, dated December 14, 2004.
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Product information is available via the Offering Information Web site
Also, visit the Passport Advantage® Web site
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No publications are shipped with this program.
The following publications can be ordered after March 17, 2006:
Order
Title number
IBM Tivoli Storage Manager GC32-1780
for Advanced Copy Services
Installation and User's Guide
for DB2(R) UDB, Version 5.3.3
IBM Tivoli Storage Manager for Mail: SC32-9058*
Data Protection for Microsoft™
Exchange Server Installation and
User's Guide, Version 5.3.3
IBM Tivoli Storage Manager for Hardware: GC32-1772
Data Protection for FlashCopy(R)
Devices for Oracle Installation and
User's Guide, Version 5.3.1
IBM Tivoli Storage Manager for Hardware: SC33-8208
Data Protection for FlashCopy
Devices for mySAP™ Installation and
User's Guide for DB2 UDB, Version 5.3.1
IBM Tivoli Storage Manager for Hardware: SC33-8207
Data Protection for FlashCopy
Devices for mySAP Installation and User's
Guide for Oracle, Version 5.3.1
IBM Tivoli Storage Manager for Hardware: SC32-9061
Data Protection for Enterprise
Storage Server Databases (Oracle)
Installation and User's Guide,
Version 5.2.1
IBM Tivoli Storage Manager for Hardware: SC33-8204
Data Protection for IBM ESS for mySAP
Installation and User's Guide for
DB2 UDB, Version 5.3.0
IBM Tivoli Storage Manager for Hardware: SC33-8205
Data Protection for IBM ESS for mySAP
Installation and User's Guide for
Oracle, Version 5.3.0
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*
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IBM Tivoli Storage Manager for Mail: Data Protection for Microsoft
Exchange Server Installation and User's Guide
provides information on Microsoft VSS support.
The IBM Publications Center
The Publications Center is a worldwide central repository for IBM product
publications and marketing material with a catalog of 70,000 items.
Extensive search facilities are provided. Payment options for orders are
via credit card (in the U.S.) or customer number for 50 countries. A
large number of publications are available online in various file
formats, and they can all be downloaded by all countries free of charge.
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Specified operating environment
Hardware and software requirements
For IBM Tivoli Storage Manager for Advanced Copy Services
Data Protection for Enterprise Storage Server for Oracle, V5.2.2
Data Protection for Enterprise Storage Server for Oracle requires the following hardware and
software:
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Hardware
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Two IBM
pSeries® servers
with 256 MB memory and 100 MB disk space.
Note:
The backup server should be dedicated to run only the Data Protection for ESS application, and
optionally, the Tivoli Storage Manager server.
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IBM Enterprise Storage Server Model 800, with advanced FlashCopy feature, selected to match expected
FlashCopy backup requirements. These are supported on the AIX® platform.
For current Enterprise Storage Server FlashCopy configuration guidelines, refer to the Enterprise
Storage Server Web site
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Software
Data Protection for Enterprise Storage Server for mySAP V5.3.0
Data Protection for Enterprise Storage Server for mySAP requires the
following hardware and software:
Data Protection for Disk Storage and SAN Volume Controller for Oracle,
V5.3.1
Data Protection for Disk Storage and SAN Volume Controller for Oracle
requires the following hardware and software:
Data Protection for Disk Storage and SAN Volume Controller for mySAP
V5.3.1
DB2 UDB Integration Module V5.3.3
The DB2 UDB Integration Module is used in conjunction with the Hardware
Devices Snapshot Integration Module and the Tivoli Storage Manager
backup-archive Client.
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Hardware
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Two or more pServer or compatible servers, with 256 MB memory and 100 MB
disk space (one or more for the production DB2 server, one or more for
the offloaded data movement)
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Software
Hardware Devices Snapshot Integration Module V5.3.3
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Hardware
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For Enterprise Storage Server:
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IBM Enterprise Storage Server Model 800, with advanced FlashCopy feature,
selected to match expected FlashCopy backup requirements.
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For current Enterprise Storage Server FlashCopy configuration guidelines,
refer to the Enterprise Storage Server Web site
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For Disk Storage:
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IBM Total Storage DS6000 with microcode level 6.0.0.438, or later or IBM
Total Storage DS8000 with microcode level 6.0.0.500.31, or later.
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A machine with a processor supported by DS6000 or DS8000 with IBM Common
Interface Model (CIM) Agent for DS Open API V5.1.0.17, or later
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For SAN Volume Controller:
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IBM Total Storage SAN Volume Controller V2.1, or later (includes the SAN
Volume Controller Master Console)
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Software
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AIX V5.2 (34-bit or 64-bit) or 5.3 (34-bit or 64-bit)
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Pegasus Common Interface Model (CIM) Server and Base Providers (available
on Expansion Pack CD with AIX) Filesets sysmgt.pegasus.cimserver.rte and
sysmgt.pegasus.osbaseproviders
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IBM CIM Agent for DS open API V5.1.0.17, or later
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Tivoli Storage Manager AIX client V5.3.3, or later
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Tivoli Storage Manager server V5.3.2, or later
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Required for Enterprise Storage Server:
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Required when using SAN Volume Controller (recommended when using Disk
Storage):
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Subsystem Device Driver 1.6.0.2, or later
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Host Attachment Scripts 1.1.0.3, or later available at the following Web
site
For Tivoli Storage Manager for Copy Services
Microsoft Exchange VSS Integration Module V5.3.3
Hardware Devices Snapshot Integration Module V5.3.3
The MS Exchange VSS Integration Module is used in conjunction with Data
Protection for Microsoft Exchange and the Tivoli Storage Manager
Windows™ client. Together, these implement the VSS requestor interface
to drive the Microsoft Volume Shadow Copy Services for backup and
recovery of Exchange. With the addition of the Hardware Devices Snapshot
Integration Module customers can also get the VSS Instant Restore
function on SVC.
Limitations
As part of a migration plan from Tivoli Storage Manager for Hardware
to Tivoli Storage Manager for Advanced Copy Services, note that:
-
The following software, supported in Tivoli Storage Manager for Hardware,
was not migrated to Tivoli Storage Manager for Advanced Copy Services and
is not supported:
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AIX V4.3.3, V5.1
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ESS Copy Service CLI V1.5, V2.2
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ESS Model Exx and Fxx
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Oracle 8.1.7, 9.0.1
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The Data Protection for ESS/DB2 component is not included in Tivoli
Storage Manager for Advanced Copy Services. Customers who were using
this can continue to use it. They should retain the modules as long as
necessary to restore data that had been backed up. Data that was backed
up with Data Protection for ESS/DB2 cannot be restored by the Advanced
Copy Services DB2 UDB Integration Module.
Data Protection for ESS/DB2 customers should start using the new Advanced
Copy Services DB2 UDB Integration Module that has a command line
interface integrated with the Tivoli Storage Manager Backup Archive
client. This component has additional functionality for multi-partition
database support, multiple FlashCopy backup version support, and ESS,
DS8000, DS6000, and SAN Volume Controller support.
Performance considerations:
Tivoli Storage Manager for Copy Services and Tivoli Storage Manager
for Advanced Copy Services performance will vary depending up on a
customer's particular configuration, the client/server options, and
customization.
Planning information
Software Maintenance, previously referred to as Subscription and Technical Support, is included in
the Passport Advantage Agreement. Installation and technical support is provided by the Software
Maintenance offering of the IBM International Passport Advantage Agreement. This fee service
enhances customer productivity, with voice and electronic access into IBM support organizations.
Packaging
IBM Tivoli Storage Manager for Copy Services is distributed with:
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Product CD-ROMs
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Read This First (GI11-4621)
IBM Tivoli Storage Manager for Advanced Copy Services is distributed with:
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Product CD-ROMs
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Read This First (GI11-4621)
Security, auditability, and control
Tivoli Storage Manager for Copy Services and Tivoli Storage Manager for Advanced Copy Services uses
the security and auditability features of the operating system software. The customer is
responsible for evaluation, selection, and implementation of security features, administrative
procedures, and appropriate controls in application systems and communication facilities.
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IBM Tivoli software products are priced using IBM Tivoli's Enhanced Value-Based Pricing. The
Enhanced Value-Based Pricing system is based upon the IBM Tivoli Environment-Managed Licensing
Model, which uses a managed-environment approach — whereby price is determined by what is managed
rather than the number and type of product components installed.
For example, all servers monitored with IBM Tivoli's monitoring product (IBM Tivoli Monitoring)
require entitlements sufficient for those servers. Other IBM Tivoli products may manage clients,
client devices, agents, network nodes, users, or other items, and are licensed and priced
accordingly.
Unlike typical systems management licensing models that require entitlements of specific software
components to specific systems, the IBM Tivoli Environment-Managed Licensing Model provides the
customer flexibility to deploy its IBM Tivoli software products within its environment in a manner
that can address and respond to the customer's evolving architecture. That is, as the architecture
of a customer's environment changes, the customer's implementation of IBM Tivoli software can be
altered, as needed, without affecting the customer's license requirements (as long as the customer
does not exceed its entitlements to the software).
Under Enhanced Value-Based Pricing, licensing and pricing of server-oriented applications are
determined based upon the server's use in the customer's environment. Typically, such applications
are licensed and priced in a manner that corresponds to each installed and activated processor of
the server managed by the IBM Tivoli application to help correlate price to value while offering a
simple solution.
Where a server is physically partitioned, this approach is modified. This partitioning technique is
the approach used with systems that have either multiple cards or multiple frames, each of which can
be configured independently. For servers capable of physical partitioning (for example, IBM's
pSeries Scalable POWERparallel Systems® servers, Sun Ultra servers, and HP Superdome servers), an
entitlement is required for each processor in the physical partition being managed by the Tivoli
application. For example, assume that a server has 24 processors installed in aggregate. If this
server is not partitioned, entitlements are required for all 24 processors. If, however, it is
physically partitioned into three partitions each containing eight processors, and Tivoli products
were managing only one of the three partitions, then entitlements would be required for the eight
processors on the physical partition managed by the IBM Tivoli application.
For servers with virtual or logical partitions, entitlements are required for all installed and
activated processors on the server. For each IBM Tivoli application managing a clustered
environment, licensing is based on the cumulative number of installed and activated processors on
each server in the cluster. Where the cluster includes physically partitioned servers, the
considerations described above concerning physically partitioned servers apply as well.
Enhanced Value-Based Pricing recognizes the convergence of RISC/UNIX® and Microsoft
Windows/Intel® technologies, in order to simplify the customers licensing requirements, and to
provide a smoother, more scalable model. Pricing and licensing does not differentiate between
non-zSeries® server platforms or operating systems. For some products, this platform neutrality
extends to IBM zSeries and
other host servers as well.
IBM Tivoli Enhanced Value-Based Pricing terminology definitions
Managed Processor
(charging under full capacity in the managed environment)
Charges are based on the active processors on the machines in the computing environment affiliated
with the program rather than on the server where the program is run. The managed processors which
require proofs of entitlement (PoEs) are defined both in the
Prices
section of the announcement or the License Information's program-unique terms.
Notes:
-
IBM defines a physical processor in a computer as a functional unit that interprets and executes
instructions. A physical processor consists of at least an instruction control unit and one or more
arithmetic and logic units.
-
Multicore technology allows two or more processors (commonly called cores) to be active on a single
silicon chip. With multicore technology, IBM considers each core to be a physical processor. For
example, in a dual-core chip, there are two physical processors residing on the single silicon chip.
-
The program may
not run
on
some or all
of the processors for which PoEs are required by the program's valuation method.
-
In the zSeries' Integrated Facility for Linux™ (IFL) environment, each IFL engine is considered a
single physical processor.
-
Threading, a technique which makes a single processor seem to perform as two or more, does
not
affect the count of physical processors.
-
Where blade technology is employed, each blade is considered a separate server and charging is based
upon the total number of processors on the blades with which the program is affiliated.
Partitions
A server's resources (CPU, memory, I/O, interconnects and buses) may be divided according to the
needs of the applications running on the server. This partitioning can be implemented with physical
boundaries (Physical Partitions) or logical boundaries (Logical Partitions).
Physical Partitions are defined by a collection of processors dedicated to a workload and can be
used with systems that have either multiple cards or multiple frames, each of which can be
configured independently. In this method, the partitions are divided along hardware boundaries and
processors, and the I/O boards, memory, and interconnects are not shared.
Logical Partitions are defined by software rather than hardware and allocate a pool of processing
resources to a collection of workloads. These partitions, while separated by software boundaries,
share hardware components and run in one or more physical partitions.
Processor
(per Processor charging under Full Capacity)
In Full Capacity charging, PoEs must be acquired for all activated processors (available for use)
that are on the server where the program or a component of the program is run.
Notes:
-
IBM defines a physical processor in a computer as a functional unit that interprets and executes
instructions. A physical processor consists of at least an instruction control unit and one or more
arithmetic and logic units.
-
Multi-core technology allows two or more processors (commonly called cores) to be active on a single
silicon chip. With multicore technology, IBM considers each core to be a physical processor. For
example, in a dual-core chip, there are two physical processors residing on the single silicon chip.
-
In the zSeries' Integrated Facility for Linux (IFL) environment, each IFL engine is considered a
single physical processor.
-
Threading, a technique which makes a single processor seem to perform as two or more, does
not
affect the count of physical processors.
-
Where blade technology is employed, each blade is considered a separate server and charging is based
upon the total number of processors on the blade on which the program is run.
-
When a server is shipped with six processors, but two of them are inactive, four processors are
active for the customer.
Server
A server is a computer system that executes requested procedures, commands, or applications to one
or more clients and/or other devices over a network. Examples include, but are not limited to, file
servers, print servers, mail servers, database servers, application servers, and Web servers.
Standby or backup systems
For programs running or resident on backup machines, IBM defines three types of situations: cold,
warm, and hot. In the cold and warm situations, a separate entitlement for the copy on the backup
machine is normally not required and typically no additional charge applies. In a hot backup
situation, the customer needs to acquire another license or entitlements sufficient for that server.
All programs running in backup mode must be solely under the customer's control, even if running at
another enterprise's location.
As a practice, the following are definitions and allowable actions concerning the copy of the
program used for backup purposes.
Cold
— A copy of the program may reside, for backup purposes, on a machine as long as the program is
not started. There is no additional charge for this copy.
Warm
— A copy of the program may reside for backup purposes on a machine and is started, but is
idling, and is not doing any work of any kind. There is no additional charge for this copy.
Hot
— A copy of the program may reside for backup purposes on a machine, is started, and is doing
work. The customer must acquire a license or entitlements for this copy and there will generally be
an additional charge.
Doing work, includes, for example, production, development, program maintenance, and testing. It
also could include other activities such as mirroring of transactions, updating of files,
synchronization of programs, data or other resources (for example, active linking with another
machine, program, database, or other resource, and so on), or any activity or configurations that
would allow an active hot switch or other synchronized switch over between programs, databases, or
other resources to occur.
In the case of a program or system configuration that is designed to support a high availability
environment by using various techniques (for example, duplexing, mirroring of files or transactions,
maintaining a heartbeat, active linking with another machine, program, database, or other resource,
and so on), the program is considered to be doing work in the hot situation and a license or
entitlement must be purchased.
Tivoli Storage Manager for Copy Services and Tivoli Storage Manager for Advanced Copy Services are
licensed for use on production machines according to your PoE. The prerequisite software products
for Tivoli Storage Manager for Copy Services and Tivoli Storage Manager for Advanced Copy Services,
including Tivoli Storage Manager, Tivoli Storage Manager Extended Edition, Tivoli Storage Manager
for Mail, Tivoli Storage Manager for Databases, and Tivoli Storage Manager for ERP, are also
licensed for use on production machines, according to your PoE for that prerequisite software. Use
of a second copy of Tivoli Storage Manager for Copy Services and Tivoli Storage Manager for Advanced
Copy Services and prerequisite software is authorized for installation on a secondary machine
(backup system) solely for backup at no additional charge provided that the secondary server is
functionally paired with a production server on which the licensed copy of Tivoli Storage Manager
for Copy Services and Tivoli Storage Manager for Advanced Copy Services and prerequisite software is
installed.
Product Web site
A complete list of products and licensing documents is available at Web site
Passport Advantage
Through the Passport Advantage Agreement, customers may receive discounted pricing based on their
total volume of eligible products, across all IBM brands, acquired worldwide. The volume is
measured by determining the total Passport Advantage points value of the applicable acquisitions.
Passport Advantage points are only used for calculating the entitled Passport Advantage discount.
To determine the required Tivoli product configuration under Passport Advantage, the Tivoli Enhanced
Value-Based Pricing Model applies. The customer's environment is evaluated on a per-product basis.
Use the following two-step process to determine the total Passport Advantage points value:
-
Analyze the customer environment to determine the number of charge units for a product. The
quantity of each product's part numbers to be ordered is determine by that analysis.
-
Order the Passport Advantage part numbers. A Passport Advantage point value, which is the same
worldwide for a specific part number regardless of where the order is placed, is assigned to each
Tivoli product part number. The Passport Advantage point value for the applicable part number
multiplied by the quantity for that part number will determine the Passport Advantage points for
that Tivoli product part number. The sum of these Passport Advantage points determines the Passport
Advantage point value of the applicable Tivoli product authorizations which then may be aggregated
with the point value of other applicable Passport Advantage product acquisitions to determine the
total Passport Advantage points value.
The discounted pricing available through Passport Advantage is expressed in the form of Suggested
Volume Prices (SVPs), which vary depending on the SVP level. Each SVP level is assigned a minimum
total Passport Advantage point value, which must be achieved, in order to qualify for that SVP
level.
Media packs and documentation packs do not carry Passport Advantage points and are not eligible for
SVP discounting.
For additional information on Passport Advantage, refer to the following Web site
The following Passport Advantage part number categories may be orderable:
-
License and Software Maintenance 12 Months — this is the product
authorization with maintenance to the first anniversary date.
-
Annual Software Maintenance Renewal — this is the maintenance renewal
for one anniversary that applies when a customer renews their existing
coverage period prior to the anniversary date at which it expires.
-
Software Maintenance Reinstatement 12 months — this is for customers
who have allowed their Software Maintenance to expire, and later wish to
reinstate their Software Maintenance.
-
Media packs — these are the physical media, such as CD-ROMs, that
deliver the product's code.
-
Documentation packs — these contain printed documentation such as the
User's Guide and Release Notes.
Pricing examples
IBM Tivoli Storage Manager for Copy Services
The customer wants to add snapshot backup of Microsoft Exchange to his backup scenario. The
customer's Microsoft Exchange environment includes:
-
4 2-way Exchange Servers
-
8 4-way Exchange Servers
The customer is also using a secondary 2-way machine per Exchange server to offload data movement to
Tivoli Storage Manager after a VSS snapshot is taken.
-
12 2-way secondary machines for data movement
The customer must obtain the following entitlements for IBM Tivoli Storage Manager for Copy
Services:
Quantity in Processor
customer entitlements
Systems managed environment required
2-way 4 8
4-way 8 32
Total processor entitlements 40
The customer must obtain the following entitlements for IBM Tivoli Storage Manager for Mail:
Quantity in Processor
customer entitlements
Systems managed environment required
2-way 4 8
4-way 8 32
Total processor entitlements 40
The customer must obtain the following entitlements for IBM Tivoli Storage Manager Extended Edition:
Quantity in Processor
customer entitlements
Systems managed environment required
2-way 4 8
4-way 8 32
Total processor entitlements 40
Tivoli Storage Manager for Copy Services and the prerequisite software products including Tivoli
Storage Manager, Tivoli Storage Manager Extended Edition, Tivoli Storage Manager for Mail, are
licensed on the production machines. Use of a second copy of Tivoli Storage Manager for Copy
Services and prerequisite software products is authorized for installation on a secondary machine
(backup system) for backup at no additional charge. The secondary server must be functionally
paired with a production server on which the licensed copy of Tivoli Storage Manager for Copy
Services and prerequisite software is installed.
IBM Tivoli Storage Manager for Advanced Copy Services
The customer wants to add snapshot backup of mySAP Oracle to his backup scenario. The customer's
mySAP environment includes:
-
4 2-way mySAP Servers
-
8 4-way mySAP Servers
-
4 16-way mySAP Servers
The customer is also using a secondary 4-way machine per mySAP server to offload data movement to
Tivoli Storage Manager after a snapshot is taken.
-
16 4-way secondary machines for data movement
The customer must obtain the following entitlements for IBM Tivoli Storage Manager for Advanced Copy
Services:
Quantity in Processor
customer entitlements
Systems managed environment required
2-way 4 8
4-way 8 32
16-way 4 64
Total processor entitlements 104
The customer must obtain the following entitlements for IBM Tivoli Storage Manager for ERP:
Quantity in Processor
customer entitlements
Systems managed environment required
2-way 4 8
4-way 8 32
16-way 4 64
Total processor entitlements 104
The customer must obtain the following entitlements for IBM Tivoli Storage Manager for Databases:
The customer must obtain the following entitlements for IBM Tivoli Storage Manager Extended Edition:
Quantity in Processor
customer entitlements
Systems managed environment required
2-way 4 8
4-way 8 32
16-way 4 64
Total processor entitlements 104
Note:
Tivoli Storage Manager for Advanced Copy Services and the prerequisite software products including
Tivoli Storage Manager, Tivoli Storage Manager Extended Edition, Tivoli Storage Manager for
Databases, and Tivoli Storage Manager for ERP are licensed on the production machines. Use of a
second copy of Tivoli Storage Manager for Advanced Copy Services and prerequisite software products
is authorized for installation on a secondary machine (backup system) for backup at no additional
charge. The secondary server must be functionally paired with a production server on which the
licensed copy of Tivoli Storage Manager for Advanced Copy Services and prerequisite software is
installed.
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Product group:
Tivoli Storage Manager
Product Identifier Description (PID): IBM Tivoli Storage Manager for Copy Services (5608-CSS)
Product category: Tivoli Storage Manager for Copy Services
Product Group:
Tivoli Storage Manager
Product Identifier Description (PID): IBM Tivoli Storage Manager for Advanced Copy Services
(5608-ACS)
Product category: Tivoli Storage Manager for Advanced Copy Services
Passport Advantage customer: Media pack entitlement details
Customers with active maintenance or subscription for the products listed are entitled to receive
the corresponding media pack.
Entitled maintenance Media packs Part
offerings description description number
5608-APH Tivoli IBM Tivoli Storage Manager BJ0GAML
Storage Manager for Advanced
for Hardware Copy Services V5.3 Media
processor Pack multilingual
New licensees
Orders for new licenses will be accepted now.
Shipment will begin on the planned availability date.
Basic license
IBM Tivoli Storage Manager for Hardware customers who are current in their Software Maintenance
contract are entitled to migrate, for no charge, to IBM Tivoli Storage Manager for Advanced Copy
Services, for a like environment.
For ordering information for Tivoli Storage Manager V5.3, refer to Software Announcement
204-311
, dated December 14, 2004.
Ordering information for Passport Advantage:
Passport Advantage allows you to have a common anniversary date for Software Maintenance
renewals, which can simplify management and budgeting for eligible new versions and releases (and
related technical support) for your covered products. The anniversary date, established at the
start of your Passport Advantage Agreement, will remain unchanged while your Passport Advantage
Agreement remains in effect. New software purchases will initially include twelve full months of
maintenance coverage. Maintenance in the second year (the first year of renewal) can be prorated to
be coterminous with your common anniversary date. Thereafter, all software maintenance will renew
at the common anniversary date and include twelve full months of maintenance.
Refer to the IBM International Passport Advantage Agreement and to the IBM Software Maintenance
Handbook for specific terms relating to, and a more complete description of, technical support
provided through Software Maintenance.
The quantity to be specified for the Passport Advantage part numbers in the following table is per
processor. To order for Passport Advantage, specify the desired part number and quantity.
Part
Description number
Processors:
Tivoli Storage Manager for Copy Services D57HBLL
License and Software Maintenance 12 Months
Tivoli Storage Manager for Copy Services E02FELL
Annual Software Maintenance Renewal
Tivoli Storage Manager for Copy Services D57HILL
Software Maintenance Reinstatement 12 Months
Processors:
Tivoli Storage Manager for Advanced Copy Services D56UALL
License and Software Maintenance 12 Months
Tivoli Storage Manager for Advanced Copy Services E02BYLL
Annual Software Maintenance Renewal
Tivoli Storage Manager for Advanced Copy Services D56UBLL
Software Maintenance Reinstatement 12 Months
To order a media pack for Passport Advantage, specify the part number in the desired quantity from
the following table:
Part
Description number
Tivoli Storage Manager for Copy Services V5.3 BJ0GLML
Media Pack — Multilingual
Tivoli Storage Manager for Advanced Copy Services BJ0GAML
V5.3 Media Pack — Multilingual
Tivoli Storage Manager for Advanced Copy Services and Tivoli Storage Manager for Copy Services are
also available via Web download from Passport Advantage.
Ordering information for 5608-ACS and 5608-CSS non-Passport Advantage
offerings
To order a basic license, specify the program number and the feature number of the desired
distribution medium. Also, specify the one-time charge feature number in the quantity desired
(maximum quantity of 250).
The quantity to be specified for the features in the following table is per processor.
Use the following table to order the program products listed below:
Feature number
Product
number Product name Qty 1 Qty 250
5608-CSS Tivoli Storage Manager for 3971 3972
Copy Services
Processors:
Distribution Medium
medium feature
description number Language
CD-ROM 5809 Multilingual
Feature number
Product
number Product name Qty 1 Qty 250
5608-ACS Tivoli Storage Manager for 3957 3958
Advanced Copy Services
Processors:
Distribution Medium
medium feature
description number Language
CD-ROM 5809 Multilingual
This software license includes Software Maintenance, previously referred to as Software Subscription
and Technical Support.
Extending coverage for a total of three years from date of acquisition may be elected. Order the
program number, feature number, and quantity to extend coverage for your software licenses. If
maintenance has expired, specify the after license feature number.
Tivoli Storage Manager for Copy Services V5.3
Maintenance IASP PID 1 Year: 5608-CS1
Feature Feature
number number
Description qty 1 qty 250
Use authorizations (to be ordered in quantity):
Processors:
- Software Maintenance No Charge Registration 3973 3974
- Software Maintenance 1 Year Renewal 3975 3976
Maintenance IASP PID 1 Year: 5608-CS2
Feature Feature
number number
Description qty 1 qty 250
Use authorizations (to be ordered in quantity):
Processors:
- Software Maintenance 1 Year After License 3977 3978
Maintenance IASP PID 3 Year: 5608-CS3
Feature Feature
number number
Description qty 1 qty 250
Use authorizations (to be ordered in quantity):
Processors:
- Software Maintenance 3 Year Registration 3979 3980
Maintenance IASP PID 3 Year: 5608-CS4
Feature Feature
number number
Description qty 1 qty 250
Use authorizations (to be ordered in quantity):
Processors:
- Software Maintenance 3 Year Renewal 3981 3982
Maintenance IASP PID 3 Year: 5608-CS5
Feature Feature
number number
Description qty 1 qty 250
Use authorizations (to be ordered in quantity):
Processors:
- Software Maintenance 3 Year After License 3983 3984
Tivoli Storage Manager for Advanced Copy Services V5.3
Maintenance IASP PID 1 Year: 5608-AC1
Feature Feature
number number
Description qty 1 qty 250
Use authorizations (to be ordered in quantity):
Processors:
- Software Maintenance No Charge Registration 3963 3964
- Software Maintenance 1 Year Renewal 3965 3966
Maintenance IASP PID 1 Year: 5608-AC2
Feature Feature
number number
Description qty 1 qty 250
Use authorizations (to be ordered in quantity):
Processors:
- Software Maintenance 1 Year After License 3959 3960
Maintenance IASP PID 3 Year: 5608-AC3
Feature Feature
number number
Description qty 1 qty 250
Use authorizations (to be ordered in quantity):
Processors:
- Software Maintenance 3 Year Registration 3961 3962
Maintenance IASP PID 3 Year: 5608-AC4
Feature Feature
number number
Description qty 1 qty 250
Use authorizations (to be ordered in quantity):
Processors:
- Software Maintenance 3 Year Renewal 3967 3968
Maintenance IASP PID 3 Year: 5608-AC5
Feature Feature
number number
Description qty 1 qty 250
Use authorizations (to be ordered in quantity):
Processors:
- Software Maintenance 3 Year After License 3969 3970
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Licensing:
IBM International Program License Agreement and License Information document. PoEs are
required for all authorized use. Part number products only, offered outside of Passport Advantage,
where applicable, are license only and do not include Software Maintenance.
This software license includes Software Maintenance, previously referred to as Software Subscription
and Technical Support.
The following agreement applies for maintenance and does not require customer signatures:
-
IBM Agreement for Acquisition of Software Maintenance (Z125-6011)
License information form number:
GC32-1790
Limited warranty applies:
Yes
Warranty:
This program has warranty for a minimum of one year from acquisition from IBM or authorized IBM
Business Partner. The warranty provided to the customer, for at least one year from acquisition, is
access to databases (read Web sites) for program information and FAQs, including any known fixes to
defects, which the customer can download or obtain otherwise and install at leisure.
Program technical support:
Technical support of a program product will be available for a minimum of three years from the
general availability date, as long as your Software Maintenance is in effect. This technical
support allows you to obtain assistance (via telephone or electronic means) from IBM for
product-specific, task-oriented questions regarding the installation and operation of the program
product. Software Maintenance also provides you with access to updates, releases, and versions of
the program. Customers will be notified, via announcement letter, of discontinuance of support with
12 months' notice. If you require additional technical support from IBM, including an extension of
support beyond the discontinuance date, contact your IBM representative or IBM Business Partner.
This extension may be available for a fee.
Money-back guarantee:
If for any reason you are dissatisfied with the program and you are the original licensee,
return it within 30 days from the invoice date, to the party (either IBM or its reseller) from whom
you acquired it, for a refund. For clarification, note that (1) for programs acquired under the IBM
International Passport Advantage offering, this term applies only to your first acquisition of the
program and (2) for programs acquired under any of IBM's On/Off Capacity on Demand (On/Off CoD)
software offerings, this term does not apply since these offerings apply to programs already
acquired and in use by the customer.
Copy and use on home/portable computer:
No
Volume orders (IVO):
No
Passport Advantage applies:
Yes, and through the Passport Advantage Web site at
Usage restriction:
Yes
Usage is limited to the quantity of managed processors licensed.
Software Maintenance applies:
Yes
Software Maintenance, previously referred to as Software Subscription and
Technical Support, is now included in the Passport Advantage Agreement.
Installation and technical support for the products announced in this
letter is provided by the Software Maintenance offering of the IBM
International Passport Advantage Agreement. This fee service enhances
customer productivity by providing voice and/or electronic access into
the IBM support organizations.
IBM includes one year of Software Maintenance with the initial license
acquisition of each program acquired. The initial period of Software
Maintenance can be extended by the purchase of a renewal option.
While your Software Maintenance is in effect, IBM provides you assistance
for your routine, short duration installation and usage (how-to)
questions and code-related questions. IBM provides assistance via
telephone and, if available, electronic access, only to your information
systems (IS) technical support personnel during the normal business hours
(published prime shift hours) of your IBM support center. (This
assistance is not available to your end users.) IBM provides Severity 1
assistance 24 hours a day, every day of the year. For additional
details, consult your
IBM Software Support Guide
at
Software Maintenance does not include assistance for the design and
development of applications, your use of programs in other than their
specified operating environment, or failures caused by products for which
IBM is not responsible under this agreement.
For additional information about the Passport Advantage Agreement, visit
the Passport Advantage Web site at
All distributed software licenses include Software Maintenance (Software
Subscription and Technical Support) for a period of 12 months from the
date of acquisition, providing a streamlined way to acquire IBM software
and assure technical support coverage for all licenses. Extending
coverage for a total of three years from date of acquisition may be
elected. For additional information, refer to Changes to Distributed
Software Products Model for Products Outside Passport Advantage Software
Announcement
201-201
, dated July 10, 2001.
Variable charges apply:
No
Educational allowance available
Yes, 15% education allowance applies to qualified education institution
customers.
Back to top
Contact your IBM representative for charges information for this
announcement.
Back to top
To order, contact the Americas Call Centers, your local IBM
representative, or your IBM Business Partner.
To identify your local IBM representative or IBM Business Partner, call
800-IBM-4YOU (426-4968).
Phone: 800-IBM-CALL (426-2255)
Fax: 800-2IBM-FAX (242-6329)
Internet: callserv@ca.ibm.com
Mail: IBM Americas Call Centers
Dept. Teleweb Customer Support, 9th floor
105 Moatfield Drive
North York, Ontario
Canada M3B 3R1
Reference: RE001
The Americas Call Centers, our national direct marketing organization,
can add your name to the mailing list for catalogs of IBM products.
Note:
Shipments will begin after the planned availability date.
Trademarks
-
-
mySAP and Enterprise Storage Server are trademarks of International
Business Machines Corporation in the United States or other countries or
both.
-
-
The e-business logo, Tivoli, Passport Advantage, DB2, FlashCopy, pSeries,
AIX, RS/6000, DB2 Universal Database, TotalStorage, Scalable
POWERparallel Systems, zSeries, Notes, and PartnerWorld are registered
trademarks of International Business Machines Corporation in the United
States or other countries or both.
-
-
Pentium and Intel are registered trademarks of Intel Corporation.
-
-
Microsoft and Windows are trademarks of Microsoft Corporation.
-
-
Java is a trademark of Sun Microsystems, Inc.
-
-
UNIX is a registered trademark of the Open Company in the United States
and other countries.
-
-
Linux is a trademark of Linus Torvalds in the United States, other
countries or both.
-
-
Other company, product, and service names may be trademarks or service
marks of others.
At a glance
