IBM Virtualization Engine Enterprise Workload Manager for z/OS, V2.1.0
IBM United States Software Announcement 205-284November 8, 2005
 ENUS205-284.PDF (52KB)
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At a glance(Corrected on February 14, 2006)
The Publications and Planning information sections were revised with information on how to access
the softcopy License Information.
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| At a glance |
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IBM Virtualization Engine Enterprise Workload Manager for z/OS, V2.1.0 builds upon the base functions delivered in the initial release and continues the evolution toward autonomic management of customer service level objectives in heterogeneous, multi-tiered server environments.
For ordering, contact:
Your IBM representative, an IBM Business Partner, or IBM Americas Call Centers at
800-IBM-CALL
(Reference: LE001).
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| Overview |
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IBM is expanding the traditional view of virtualization — which says that a large system can be made to look like many smaller systems — to include capabilities to make many smaller components (systems and devices such as storage and networking) look like one. This expanded definition of virtualization is delivered through the consistent use of open standards — the foundation of the IBM Virtualization Engine™ platform.
IBM is using this new view to take the next steps in virtualization by transforming the Virtualization Engine into an interoperable platform of technologies that broadens and enhances the current capabilities. The IBM Virtualization Engine platform encompasses a collection of management and performance services and offers comprehensive access and views. This platform approach supports a business policy-based infrastructure that allows for:
- Flexible starting points based on current and future business and IT requirements
- Virtualizing systems resources to simplify systems management
- Options that can be customized to your business needs
- Virtual management applied to systems that enables many small resources to be managed through a single interface
- Consistent expansion
- Open interfaces and standards to allow other vendor products to participate in the infrastructure
The Virtualization Engine Enterprise Workload Manager (EWLM) provides dynamic policy-based workload
management to help improve optimization of resources in multi-tiered heterogeneous application
environments. With EWLM, application performance can be measured against predefined goals by
end-to-end collection and reporting. Both IBM and select non-IBM platforms and operating systems
are supported. In this release, EWLM adds the capability to manage from z/OS® and continues the
evolution toward autonomic management of customer service-level objectives in heterogeneous,
multi-tiered server environments.
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| Key prerequisites |
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Hardware:
- IBM System z9™ 109 (z9-109)
- IBM zSeries® 900 or 990 (z900 and z990, respectively)
- IBM zSeries 800 or 890 (z800 and z890, respectively)
- Software: Refer to Technical information in the Supplemental information section.
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| Planned availability date |
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December 16, 2005
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| Description |
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IBM Enterprise Workload Manager (EWLM) provides virtual resource management capability across the
IBM 
product family of server
hardware and beyond, bringing self-optimization in the form of performance and response time
management for enabled systems. It includes multi-tiered applications such as data mining, Web
banking, e-mail, and B2B inventory management; and servers that run many different applications
concurrently. EWLM can help you to improve optimization, based on business priority, of select
server, storage, and network resources to achieve a cross-platform performance goal for a given
application or service class.
The primary focus of the first EWLM release in 2004 was the capture of relevant statistics for reporting purposes, addressing the customer need to understand the topology of their infrastructure from a business perspective. That release supported the z/OS, AIX®, i5/OS™, Microsoft™ Windows™, and Sun Solaris platforms as managed servers. It also supported AIX, i5/OS, Windows, and Linux™ as platforms hosting the EWLM domain manager. EWLM management capability was limited to influencing the distribution of arriving work from the network, guiding arriving network connection requests to the servers best able to satisfy performance objectives while steering work away from servers that are performing poorly. For this function, EWLM supported AIX, Windows, and Solaris in its first release.
In this release, EWLM builds upon the base functions delivered previously, and continues the
evolution toward autonomic management of customer service-level objectives in heterogeneous,
multi-tiered server environments. EWLM support focuses on expanding the set of operating system
platforms supported as an EWLM Domain Manager and as an EWLM Managed Server to provide expanded
coverage of heterogeneous applications. This release also introduces dynamic, goal-oriented EWLM
server resource optimization algorithms, focused on management of logically partitioned i5 and p5 hardware.
With this release, EWLM has added the capability to manage from z/OS and all current IBM running the most current release
of the Linux operating system. Managed server platform support is also extended to pick up
platforms critical to the success of EWLM: support for Linux running on IBM hardware and support for the
HP-UX operating system. With support being delivered as an SPE on zOS V1.6 and V1.7 in 2005,
customers will be able to correlate EWLM reporting with z/OS WLM reporting and define specific goals
for EWLM end-to-end work requests.
This release also takes the next step in the long-term evolutionary path of EWLM toward active,
autonomic, resource optimization on behalf of end-to-end performance of customer-determined service
class objectives. EWLM running on z/OS will help optimize LPAR CPU management on P5 servers running
AIX, i5/OS, or Linux on POWER™ (if the applicable EWLM Managed Server components are licensed).
Both ARM-instrumented and uninstrumented applications can benefit; however, ARM-instrumented
applications will benefit via finer-grained controls and end-to-end based management.
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| Product positioning |
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IBM mainframe customers are already acclimated to the concepts of virtualization, the management of mixed workloads on a server, and flexible allocation of system resources. The mainframe's advanced workload management technologies use established policy, business priorities, and performance objectives to direct resources to key applications when needed. IBM mainframes have a history of hardware and software innovation and reliability designed to help meet evolving On Demand Business requirements. The System z9 and zSeries advanced hardware and operating system environments let you logically partition the machine; share CPU, memory, and I/O (channels and associated devices); add or remove computing Capacity on Demand; and provide high-speed communications among partitions; all of which are critical to successfully deploying a virtualized solution. During spikes in demand, the mainframe's ability to dynamically allocate system resources to varying workloads and business processes can make the difference between efficient execution and the cost of slow response times or system crashes.
The longstanding z/OS Workload Manager (WLM) function allows z/OS to perform automatic sense and response management of multiple diverse workloads based on business policies and workload performance objectives. WLM's scope extends from the network, with intelligent TCP/IP and SNA routing, within a single z/OS image, out to the disks where the data is stored. WLM can also manage priorities across multiple systems in a Parallel Sysplex®. The Intelligent Resource Director (IRD) function extends z/OS WLM capabilities to automatically balance CPU and channel resources across LPARs on a System z9 or zSeries server based on business priority.
While the IBM mainframe has long provided leading-edge management functions, data centers do not live by System z9 and zSeries alone. In today's environment, it is increasingly common for customers to have multiple servers and storage devices running a variety of operating systems and middleware products. As business units of work traverse multiple operating environments, the IBM Virtualization Engine Enterprise Workload Manager for z/OS (EWLM for z/OS) promises to help extend these capabilities to allow businesses to monitor and manage applications and resources across heterogeneous computing environments.
EWLM for z/OS extends the scope of z/OS workload management capabilities across multiple platforms to monitor applications and resources. It is planned to deliver workload monitoring and management capability to enable the shifting of network resources and workloads based on changing requirements.
EWLM is a breakthrough technology that brings self-optimization, in the form of performance and response time management, to an entire Virtualization Engine-enabled IT environment. EWLM allows system administrators to define business-oriented performance objectives for workloads running across different platforms, and then monitor and manage actual performance against those objectives. EWLM and z/OS WLM can run simultaneously; EWLM monitoring does not affect z/OS management and monitoring. A z/OS customer can continue z/OS management with WLM and use EWLM to intelligently monitor and manage application workloads, workflows, and allocation of system resources across the heterogeneous environment (including AIX, OS/400®, Linux, Windows, Solaris and HP/UX) (if the applicable EWLM Managed Server components are licensed) based on business policy and priority.
For customers requiring legendary availability, reliability, and security, and the intrinsic
advantages of economy of scale, System z9 and zSeries running z/OS may be the ideal platforms for
providing the management hub for expansive Virtualization Engine-enabled infrastructures. Core
competencies such as virtualization, business continuity, advanced systems management, autonomic
functionality, and the ability to process secure transactions are capabilities that put the
mainframe in a class of its own. Leveraging System z9 and zSeries and EWLM for z/OS to manage
sophisticated and extensive networks will become a natural extension of these core capabilities.
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| Reference information |
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- Software Announcement 205-289 , dated November 8, 2005 (IBM Director with Virtualization Engine Console for i5/OS, V5.10)
- Software Announcement 205-290 , dated November 8, 2005 (IBM Virtualization Engine Enterprise Workload Manager for i5/OS, V2.1)
- Software Announcement 205-286 , dated November 8, 2005 (IBM Virtualization Engine features IBM Director with Virtualization Engine Console, V5.10 and Virtualization Engine Console, V5.10 and Virtualization Engine Enterprise Workload Manager, V2.1)
- Software Announcement 205-287 , dated November 8, 2005 (IBM Virtualization Engine Resource Dependency Service V2.1)
- Software Announcement 205-283 , dated November 8, 2005 (IBM Virtualization Engine and Infrastructure Services for Linux on System z9 and zSeries, V2.1)
Business Partner information
If you are a Direct Reseller - System Reseller acquiring products from IBM, you may link directly to Business Partner information for this announcement. A PartnerWorld ID and password are required (use IBM ID).
BP Attachment for Announcement Letter 205-284
Trademarks
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| Offering Information |
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Product information is available via the Offering Information Web site
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| Publications |
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In addition to the product media, each order will include one copy of:
- Program Directory for CBPDO Installation and ServerPac Reference IBM Virtualization Engine™ Enterprise Workload Manager for z/OS® V2.1.0 (GI11-2850).
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IBM Virtualization Engine Enterprise Workload Manager for z/OS V2.1.0,
License Information (GC53-1120). The license information is also
available in softcopy files in the following HFS directory tree after the
base FMID HVE1210 is installed:
/usr/lpp/VE_R2/EWLMMS/EWLM_license
/usr/lpp/VE_R2/EWLMMS/EWLM_non_ibm_license
/usr/lpp/VE_R2/EWLMMS/EWLM_Total_notices
The license information will be available also in softcopy files in the following Domain Manager FMID HDM1210 HFS directory tree once the PTF for APAR PK13953 has been installed:
/usr/lpp/VE_R2/EWLM/EWLM_license
/usr/lpp/VE_R2/EWLM/EWLM_non_ibm_license
/usr/lpp/VE_R2/EWLM/EWLM_Total_notices
IBM Virtualization Engine product information is available from the Web in the IBM Systems Software Information Center located at
At this location, you can find Virtualization Engine information that
addresses planning, installation, configuration, and usage. This
information is available in both HTML and PDF formats.
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| Technical information |
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Specified operating environment
Hardware requirements
IBM Virtualization Engine Enterprise Workload Manager for z/OS, V2.1.0 runs on the following IBM servers:
- IBM System z9™ 109 (z9-109)
- zSeries® 990, 800, 890, 900
Software requirements
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Virtualization Engine Enterprise Workload Manager: Domain Manager (Management Server) for operating
on z/OS:
- IBM z/OS V1.6 (5694-A01) or z/OS.e V1.6 (5655-G52), or later
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Virtualization Engine Enterprise Workload Manager: Managed Servers (Agents) for operating on z/OS:
- IBM z/OS V1.6 (5694-A01) or z/OS.e V1.6 (5655-G52), or later
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The following systems can also be monitored or managed by Virtualization Engine Enterprise Workload
Manager for z/OS Domain Manager (if the applicable EWLM Managed Server components are licensed):
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For iSeries™:
- i5/OS™ V5R3
- Linux™ on POWER™ — SUSE LINUX Enterprise Server 9 (planned availability in the first quarter of 2006 via fix package)
- AIX® 5.2 and AIX 5.3 (new functionality on Enterprise Workload Manager, V2.1 requires AIX 5.3)
- Windows™ Server 2003 Standard Edition and Windows Server 2003 Enterprise Edition, with IXS/IXA hardware
- Windows 2000 Server and Windows 2000 Advanced Server, with IXS/IXA hardware
- Linux on iSeries (x86) — SUSE LINUX Enterprise Server 9 (planned availability in the first quarter of 2006 via fix package), with IXA hardware
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For System p5™ or pSeries®:
- AIX 5.2 and AIX 5.3 (new functionality on Enterprise Workload Manager, V2.1 requires AIX 5.3)
- Linux on POWER — SUSE LINUX Enterprise Server 9 (planned availability in the first quarter of 2006 via fix package)
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For xSeries®:
- Windows Server 2003 Standard Edition and Windows Server 2003 Enterprise Edition
- Windows 2000 Server and Windows 2000 Advanced Server
- Linux on xSeries (x86) — SUSE LINUX Enterprise Server 9 (planned availability in the first quarter of 2006 via fix package)
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For System z9 or zSeries:
- IBM z/OS V1.6 (5694-A01) or z/OS.e V1.6 (5655-G52), or later
- Linux on zSeries — SUSE LINUX Enterprise Server 9, 31-bit and 64-bit (planned availability in the first quarter of 2006 via fix package)
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For Sun Microsystems (SPARC based servers):
- Sun Solaris 9
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For Hewlett Packard (PA-RISC based servers):
- HP-UX -11iV1
For more information, refer to the following announcements:
- Software Announcement 205-289 , dated November 8, 2005 (IBM Director with Virtualization Engine Console for i5/OS, V5.10)
- Software Announcement 205-290 , dated November 8, 2005 (IBM Virtualization Engine Enterprise Workload Manager for i5/OS, V2.1)
- Software Announcement 205-286 , dated November 8, 2005 (IBM Virtualization Engine features IBM Director with Virtualization Engine Console, V5.10 and Virtualization Engine Console, V5.10 and Virtualization Engine Enterprise Workload Manager, V2.1)
- Software Announcement 205-287 , dated November 8, 2005 (IBM Virtualization Engine Resource Dependency Service V2.1)
- Software Announcement 205-283 , dated November 8, 2005 (IBM Virtualization Engine and Infrastructure Services for Linux on System z9 and zSeries, V2.1)
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For iSeries™:
Information on configuration requirements can be found in the IBM InfoCenter at
in the requirements section for this product.
Limitations: IBM Virtualization Engine Enterprise Workload Manager for z/OS, V2.1.0 is available in English only.
Planning information
IBM Virtualization Engine product information is available from the Web in the IBM Systems Software Information Center located at
At this location, you can access an interactive, dynamic planning advisor for use when building your Virtualization Engine solution.
SDK for z/OS, Java™ 2 Technology Edition V1.4 (5655-I56) is shipped with IBM Virtualization Engine Enterprise Workload Manager for z/OS, V2.1.0 (Virtualization Engine EWLM). You do not need to order this IBM program product separately. If you order Virtualization Engine EWLM V2.1.0 (5655-EWM) in a ServerPac, you cannot order any of the following products in the same ServerPac order:
- IBM Developer Kit for OS/390®, Java 2 Technology Edition (5655-D35)
- WebSphere® Business Integration Server Foundation for z/OS 5.1.0 (5655-L85)
The above products can, however, be ordered separately in CBPDO. Additionally, WebSphere Business Integration Server Foundation for z/OS 5.1.0 (5655-L85) can also be ordered in ServerPac alone, with no additional software products.
Packaging: IBM Virtualization Engine Enterprise Workload Manager for z/OS, V2.1.0 is distributed in one package and contains the following:
- Basic machine readable material
- Program Directory
- Proof of Entitlement
- License Information
- IBM International Program License Agreement
The license information is also available in softcopy files in the following HFS directory tree after the base FMID HVE1210 is installed:
/usr/lpp/VE_R2/EWLMMS/EWLM_license
/usr/lpp/VE_R2/EWLMMS/EWLM_non_ibm_license
/usr/lpp/VE_R2/EWLMMS/EWLM_Total_notices
The license information will be available also in softcopy files in the following Domain Manager FMID HDM1210 HFS directory tree once the PTF for APAR PK13953 has been installed:
/usr/lpp/VE_R2/EWLM/EWLM_license
/usr/lpp/VE_R2/EWLM/EWLM_non_ibm_license
/usr/lpp/VE_R2/EWLM/EWLM_Total_notices
Note: To obtain the IBM Virtualization Engine Enterprise Workload Managed Server (Agent) for managing AIX, i5/OS, Linux, HP-UX, Solaris, and Windows, refer to Software Announcement 205-283 dated November 8, 2005 (IBM Virtualization Engine and Infrastructure Services for Linux on System z9 and zSeries, V2.1).
Security, auditability, and control
IBM Virtualization Engine Enterprise Workload Manager for z/OS, V2.1.0 uses the security and
auditability features of the host z/OS operating system. The customer is responsible for
evaluation, selection, and implementation of security features, administrative procedures, and
appropriate controls in application systems and communication facilities.
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| Ordering information |
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Charge metric
IBM Virtualization Engine Enterprise Workload Manager for z/OS, V2.1.0 is a $0-priced product. It can be ordered today. New users should specify:
Type Model
5655 EWM
For IBM Virtualization Engine Enterprise Workload Manager for z/OS, V2.1.0 Subscription and Support, new users should specify:
Type Model
5655 S01
The quantity ordered must be equal to the total number of product licenses ordered for general-purpose engines.
Ordering z/OS through the Internet
ShopzSeries provides an easy way to plan and order your z/OS ServerPac or CBPDO. It will analyze your current installation, determine the correct product migration, and present your new configuration based on z/OS. Additional products can also be added to your order (including determination of whether all product requisites are satisfied). ShopzSeries is available in the U.S. and several countries in Europe. In countries where ShopzSeries is not available yet, contact your IBM representative (or IBM Business Partner) to handle your order via the traditional IBM ordering process. For more details and availability, visit the ShopzSeries Web site at
Basic license
To order, specify the program product number and the appropriate license or charge option. Also, specify the desired distribution medium. To suppress shipment of media, select the license-only option in CFSW.
Program name: IBM Virtualization Engine Enterprise Workload Manager for z/OS V2.1.0
Program PID: 5655-EWM
Entitlement License option/
identifier Description pricing metric
S012511 IBM Virtualization Basic OTC,
Engine Enterprise per Engine
Workload Manager
for z/OS V2.1.0
Orderable supply ID Language Distribution medium S012328 U.S. English 3480 Tape Cartridge
Subscription and Support PID: 5655-S01
Entitlement License option/
identifier Description pricing metric
S01256P IBM Virtualization Basic ALC,
Engine Enterprise per Engine
Workload Manager
for z/OS V2.1.0 S&S
S01256P IBM Virtualization Decline SW S&S
Engine Enterprise (no charge)
Workload Manager
for z/OS V2.1.0 S&S
Orderable supply ID Language Distribution medium S01259H U.S. English Hardcopy Pub
Subscription and Support
To receive voice technical support via telephone during normal business hours and future releases and versions at no additional charge, Subscription and Support must be ordered. When ordering Subscription and Support, the quantity ordered must be equal to the total number of product licenses ordered for general-purpose engines.
To order, specify the Subscription and Support program number (PID) referenced above and the appropriate license or charge option.
IBM is also providing Subscription and Support for these products via a separately purchased offering under the terms of the IBM International Agreement for Acquisition of Support (IAAS). This offering:
- Includes a reasonable amount of remote assistance via telephone, mail, facsimile (fax), or e-mail to address suspected IBM program defects, where available, during normal IBM business hours from Monday through Friday, except local holidays. Exceptions from normal IBM business hours are Severity 1 (high impact) problems. Support for high-impact suspected IBM defects is available 24 hours a day, 7 days a week.
- Entitles customers to future releases and versions at no additional charge during the term of the support contract. Note that the customer is not entitled to new products.
When Subscription and Support is ordered, the charges will renew automatically annually unless cancelled by the customer.
Customized offerings
Product media is shipped only via customized offerings (for example, CBPDO, ServerPac,
SystemPac®). Noncustomized items (CDs, diskettes, source media, media kits) will continue to be
shipped via the stand-alone product.
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| Terms and conditions |
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Licensing: IBM International Program License Agreement. Proofs of Entitlement (PoE) are required for all authorized use.
These products are licensed under the IBM Program License Agreement (IPLA), the associated Agreement for Acquisition of Support, and the Addendum for Support Z125-6704 which provides for support with ongoing access to releases and versions of the program during the term of the agreement. These programs have an annual renewable charge for the enhanced support that includes telephone assistance (voice support for defects during normal business hours) as well as access to updates, releases, and versions of the program as long as support is in effect. S/390® and zSeries IBM Operational Support Services — SoftwareXcel is an option for those customers who desire added services.
Limited warranty applies: Yes
Warranty: This program has warranty for a minimum of one year from acquisition from IBM or authorized IBM Business Partner. The warranty provided to the customer, for at least one year from acquisition, is access to databases (read Web sites) for program information and FAQs, including any known fixes to defects, which the customer can download or obtain otherwise and install at leisure.
Program support: Enhanced Support, called Subscription and Support, includes telephone assistance (voice support for defects during normal business hours) as well as access to updates, releases, and versions of the program as long as support is in effect. The customer will be notified of discontinuance of support with 12 months' notice.
Money-back guarantee: If for any reason you are dissatisfied with the program and you are the original licensee, return it within 30 days from the invoice date, to the party (either IBM or its reseller) from whom you acquired it, for a refund. For clarification, note that for programs acquired under any of IBM's On/Off Capacity on Demand (On/Off CoD) software offerings, this term does not apply since these offerings apply to programs already acquired and in use by the customer.
Copy and use on home/portable computer: No
Volume orders (IVO): No
Passport Advantage® applies: No
Software Maintenance applies: No
For operating system software, the revised IBM Operational Support Services — SoftwareXcel offering will provide support for those operating systems and associated products that are not available with the newly announced Software Maintenance offering. This will ensure total support coverage for your enterprise needs, including IBM and selected non-IBM products. For complete lists of products supported under both the current and revised SoftwareXcel offering, visit
For additional information on the revised IBM Operational Support Services, refer to Services Announcement 601-023 , dated July 10, 2001.
IBM Operational Support Services — SoftwareXcel: Yes
iSeries Software Maintenance applies: No
Variable charges apply: No
Educational allowance available:
Yes, a 15% education allowance applies to qualified education
institution customers.
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| IBM Electronic Services |
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IBM Global Services has transformed its delivery of hardware and software support services to put
you on the road to higher systems availability. IBM Electronic Services is a Web-enabled solution
that provides you with an exclusive, no-additional-charge enhancement to the service and support on
the IBM . You should benefit
from greater system availability due to faster problem resolution and preemptive monitoring. IBM
Electronic Services is comprised of two separate, but complementary, elements: IBM Electronic
Services news page and IBM Electronic Service Agent™.
IBM Electronic Services news page provides you with a single Internet entry point that replaces the multiple entry points traditionally used by customers to access IBM Internet services and support. The news page enables you to gain easier access to IBM resources for assistance in resolving technical problems.
The IBM Electronic Service Agent is no-additional-charge software that resides on your IBM system. It is designed to
proactively monitor events and transmit system inventory information to IBM on a periodic,
customer-defined timetable. The IBM Electronic Service Agent tracks system inventory, hardware
error logs, and performance information. If the server is under a current IBM maintenance service
agreement or within the IBM warranty period, the Service Agent automatically reports hardware
problems to IBM. Early knowledge about potential problems enables IBM to provide proactive service
that maintains higher system availability and performance. In addition, information collected
through the Service Agent will be made available to IBM service support representatives when they
are helping answer your questions or diagnosing problems.
To learn how IBM Electronic Services can work for you, visit
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| Prices |
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With the announcement of EWLM V1.1, the functional unit that interprets and executes instructions was referred to as a processor . With the announcement of EWLM V2.1, this functional unit is now designated as an engine , as follows:
- The term engine means the functional unit that interprets and executes instructions. For IBM System z9 and zSeries servers, a general-purpose engine is considered to be an engine.
- When ordering Enterprise Workload Manager for z/OS to operate on IBM System z9 or zSeries general-purpose engines, the quantity of authorizations ordered must be equal to the total number of general-purpose engines on your IBM System z9 or zSeries server.
Information on charges is available at
Choose the option entitled "Purchase/upgrade tools."
Program name: IBM Virtualization Engine Enterprise Workload Manager for z/OS V2.1.0
Program PID: 5655-EWM
Entitlement License option/
identifier Description pricing metric
S012511 IBM Virtualization Basic OTC,
Engine Enterprise per Engine
Workload Manager
for z/OS V2.1.0
Subscription and Support PID: 5655-S01
Entitlement License option/
identifier Description pricing metric
S01256P IBM Virtualization Basic ALC,
Engine Enterprise per Engine
Workload Manager
for z/OS V2.1.0 S&S
S01256P IBM Virtualization Decline SW S&S
Engine Enterprise (no charge)
Workload Manager
for z/OS V2.1.0 S&S
IBM Global Financing
IBM Global Financing offers competitive financing to credit-qualified customers to assist them in acquiring IT solutions. Offerings include financing for IT acquisition, including hardware, software, and services, from both IBM and other manufacturers or vendors. Offerings (for all customer segments: small, medium, and large enterprise), rates, terms, and availability can vary by country. Contact your local IBM Global Financing organization or visit
IBM Global Financing offerings are provided through IBM Credit LLC in the United States and other IBM subsidiaries and divisions worldwide to qualified commercial and government customers. Rates are based on a customer's credit rating, financing terms, offering type, equipment type, and options, and may vary by country. Other restrictions may apply. Rates and offerings are subject to change, extension, or withdrawal without notice.
Financing offering/capabilities: For more financing information, visit
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| Order now |
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To order, contact the Americas Call Centers, your local IBM representative, or your IBM Business Partner.
To identify your local IBM representative or IBM Business Partner, call 800-IBM-4YOU (426-4968).
Phone: 800-IBM-CALL (426-2255)
Fax: 800-2IBM-FAX (242-6329)
Internet: callserv@ca.ibm.com
Mail: IBM Americas Call Centers
Dept. Teleweb Customer Support, 9th floor
105 Moatfield Drive
North York, Ontario
Canada M3B 3R1
Reference: LE001
The Americas Call Centers, our national direct marketing organization, can add your name to the mailing list for catalogs of IBM products.
Note: Shipments will begin after the planned availability date.
Trademarks
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