IBM WebSphere Everyplace Deployment V6.0: An end-to-end platform to build and deploy solutions that expedite information

IBM United States Software Announcement 205-244
October 4, 2005

 

 ENUS205-244.PDF (49KB)

Table of contents   Document options  
TOC link At a glance TOC link Offering information
TOC link Overview TOC link Publications
TOC link Key prerequisites TOC link Technical information
TOC link Planned availability dates TOC link Ordering information
TOC link Description TOC link Terms and conditions
TOC link Product positioning TOC link IBM Electronic Services
TOC link Reference information TOC link Prices
TOC link Education support TOC link Order now
 
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At a glance

IBM WebSphere Everyplace Deployment offers a choice of:

  • WebSphere Everyplace Deployment Enterprise Edition V6.0
    • Asynchronous messaging
    • Relational data synchronization
    • Installation and maintenance of on-device software
    • Per processor licensing with no limitation on the number of users accessing the server
    • WebSphere Everyplace Deployment for Windows™ and Linux™ client software with entitlement for 50 client devices
  • WebSphere Everyplace Deployment Starter Edition V6.0
    • Same content and functionality as the Enterprise Edition
    • Limitation of 50 users accessing the server

The client software, WebSphere Everyplace Deployment for Windows and Linux, is also available as a separately orderable product and can be purchased when licenses for more than 50 client devices are needed.

For ordering, contact:

Your IBM representative, an IBM Business Partner, or IBM Americas Call Centers at 800-IBM-CALL (Reference: YE001).
 
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Overview

IBM's WebSphere® Everyplace™ offerings combine and integrate the entire IBM middleware infrastructure needed to help connect, adapt, manage, transform, and scale today's Web applications and legacy data into tomorrow's pervasive applications. The WebSphere Everyplace offerings are now expanded by the IBM WebSphere Everyplace Deployment family of products.

WebSphere Everyplace Deployment V6.0, an end-to-end platform, extends service-orientated architecture (SOA) out to the edge of the network onto desktops, laptops, mobile, and embedded devices. WebSphere Everyplace Deployment provides a family of server-managed client platforms, the tooling, and the corresponding server-side components required to build, deploy, and maintain sophisticated solutions that can adapt to device and network conditions. Solutions built using this platform can support connected or intermittently connected environments.

WebSphere Everyplace Deployment solutions can support scenarios in which a user needs to process and act upon information, then expedite that information from where it is created to where it is needed. All this is done while maintaining transactional integrity and data security.

WebSphere Everyplace Deployment is available in an Enterprise Edition or in a Starter Edition. The Starter Edition helps reduce the barrier of entry for customers by providing the full function of the WebSphere Everyplace Deployment program with a usage restriction of 50 users. This can enable small deployments, pilots, and proof-of-concept installations, and is available for a smaller investment than the fully enabled processor-licensed Enterprise Edition.

For more information, contact a WebSphere software specialist or authorized IBM Business Partner, and visit


 
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Key prerequisites

Refer to the Technical information section.


 
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Planned availability dates
  • October 5, 2005: Electronic software delivery
  • October 14, 2005: Media and documentation

 
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Description

Image

WebSphere Everyplace Deployment, in conjunction with its prerequisite products, offers the products and components you need to help build, deploy, and maintain solutions that can extend many existing enterprise information systems and applications to devices in connected or intermittently connected environments. WebSphere Everyplace Deployment enables SOA-based solutions.

The WebSphere Everyplace Deployment platform is used to develop "fit for purpose" solutions, which means that the platform can:

  • Provide the right services required to enable a scenario
  • Support a suitable deployment topology

    Elements of a deployment topology can include security (device-side, server-to-device, and server-side), management of applications on a device, and connectivity (connected, intermittently connected).

  • Offer the desired user experience based upon the usage scenario

    For example, sales force, field service personnel, knowledge workers, and executives each have very different usage patterns and requirements.

  • Can adapt to the form factor of the device

Key features

  • Expedited delivery of messages through asynchronous messaging

    WebSphere MQ Everyplace, Network Edition V2.0.1.8 is one of the components in WebSphere Everyplace Deployment. MQ Everyplace provides industry-strength messaging optimized for the mobile environment with intermittent network connectivity. MQ Everyplace offers the following features:

    • Asynchronous and synchronous messaging
    • Customizable for a wide range of environments
    • Optimized communication over wireless networks
    • Automatic channel management
    • Object messaging (data and function)
    • Once-only assured delivery of messages
    • Built-in comprehensive security features including authentication, encryption, non-repudiation, and compression

  • Support for SOA applications through the ability to consume and publish Web services

    Web services Simple Object Access Protocol (SOAP) support helps enable access to applications across a wide variety of wireless and wire-line networks. WebSphere Everyplace Deployment for Linux and Windows, the client program included with WebSphere Everyplace Deployment, provides tools that help developers create applications that consume and publish Web services.

  • Relational data synchronization to support solutions that store and manipulate data in a local relational data store

    DB2® Everyplace V8.2.1, a component of WebSphere Everyplace Deployment, allows for encrypted bi-directional data transfer between mobile devices and back-end enterprise databases, and for remote queries. The WebSphere Everyplace Deployment for Windows and Linux client incorporates DB2 Everyplace V8.2.1, which is a small-footprint, multiplatform, powerful relational database that is easy to use in application development.

  • Installation and maintenance of software on the device through device management service

    Tivoli® Device Manager V1.8, a component of WebSphere Everyplace Deployment, is used to identify devices and perform many tasks for managing devices, such as configuration, inventory collection, distribution of software, and initial provisioning. Device Manager is used with a subscription manager component to control access to the user interfaces for administrators and device users.

    The Device Manager server works as the engine for processing jobs on devices. It uses the DB2 database as the repository for device-related data. A supplied administrator interface, the Device Manager console, manages devices by submitting various types of jobs to run on the devices.

  • Integrated installation and configuration

    WebSphere Everyplace Deployment uses an integrated installation with a GUI-based configuration wizard that prompts for minimum configuration information to configure all of the included server-side components. The WebSphere Everyplace Deployment installation program does not install the prerequisite software (DB2 UDB, IBM HTTP Server, and WebSphere Application Server). It does provide a robust prerequisite checker to help ensure that the appropriate software is installed before the WebSphere Everyplace Deployment installation is started.

  • Integrated user management

    WebSphere Everyplace Deployment provides a common user registry. This user and group management interface helps reduce the overhead of maintaining separate client user ids. The default WebSphere Everyplace Deployment installation will use DB2 as the user repository. A configuration utility is provided to upgrade to Windows Server 2003 Active Directory. The configuration utility does not migrate user data from DB2 to Active Directory. Bulk load of users and groups is not supported in this release.

  • Clients

    WebSphere Everyplace Deployment for Windows and Linux V6.0 is a client offering that provides the Java™ environment and the WebSphere Everyplace Client Toolkit that is used to build, deploy, and manage server-managed client applications. This client software, along with the entitlement to use it for 50 client devices, is included as part of WebSphere Everyplace Deployment Enterprise Edition and WebSphere Everyplace Deployment Starter Edition.

    WebSphere Everyplace Client Toolkit V6.0, included as part of the WebSphere Everyplace Deployment for Windows and Linux V6.0, provides an integrated set of tools that allows you to develop, debug, test, package, and deploy client applications that use WebSphere Everyplace Deployment services. Both Rich Client Platform (RCP) local GUI-based applications and Web Container Servlet/JavaServer Pages (JSP) applications are supported. Powered by Eclipse technology, the tools require and extend the robust Rational® Software Development Platform so that you can leverage your existing skills and software components.

    WebSphere Everyplace Deployment for Windows and Linux V6.0 may be purchased separately when you need to license more than the 50 client devices entitled for no charge with the WebSphere Everyplace Deployment server.

    WebSphere Everyplace Deployment server also supports Workplace Client Technology™ 5.7.1 and 5.7.2 FP1 and Workplace Client Technology Micro Edition Enterprise Offering 5.8.1.

For more information about WebSphere Everyplace Deployment and other WebSphere Everyplace products, contact a WebSphere software specialist and visit the following Web sites


 
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Product positioning

                                                 WebSphere
               WebSphere        WebSphere        Everyplace
               Everyplace       Everyplace       Mobile Portal
               Deployment       Access           Enable
 
Value          Provides the     Provides a       Provides a
 proposition    core             sophisticated    mobile platform
                capabilities     mobile           to build and
                required to      application      deploy device
                help expedite    platform for     independent
                enterprise       building and     mobile
                information to   deploying        applications
                server-managed   device-specific  that operate in
                client devices   mobile           connected mode;
                while            applications     enables “write
                maintaining      that operate in  once, render
                transactional    connected and    many”
                integrity and    intermittently
                data security    connected mode
 
Server         Windows 2003     Windows 2000,    AIX(R) 5.2 and
 Operating                       Windows 2003,    5.3, Solaris 9,
 Systems                         AIX 5.2 and      Linux on Intel(TM)
                                 5.3, Solaris 9
 
Devices        Win32 and Linux  Specific         More than 1,000
                laptops and      Windows Mobile,  devices
                desktops         Palm, and
                                 Symbian devices
                Java virtual
                machine          Win32 and Linux
                capability only  desktops or
                for Windows      laptops through
                Mobile and Palm  Workplace
                (Tungsten C      Client
                only)            Technology
                                 Micro Edition
                                 V5.7
 
Prerequisites  Prerequisites    Includes         Prerequisites
                WAS and DB2      WebSphere        WebSphere
                                 Portal, DB2,     Portal and DB2
                                 and WAS
 
                                                 WebSphere
               WebSphere        WebSphere        Everyplace
               Everyplace       Everyplace       Mobile Portal
               Deployment       Access           Enable
 
Functionality  MQe              MQe              XDime-based
                                                  intelligent
                DB2e             DB2e             content
                                                  adaptation
                Device           Device
                management       management
                (OSGi agents)    (OSGi and
                                 native agents)
                WebSphere
                Everyplace       WebSphere
                Deployment for   Everyplace
                Windows and      Deployment for
                Linux client     Windows and
                (tooling for     Linux client
                client only)     (tooling for
                                 client only)
 
                                 Location
                                 services
 
                                 Instant
                                 messaging
 
                                 PIM and e-mail
                                 synchronization
 
                                 Intelligent
                                 Notification
                                 Services
 
                                 End-to-end
                                 tooling

For more information about WebSphere Everyplace Deployment and other WebSphere Everyplace products, contact a WebSphere software specialist and visit the following Web sites


 
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Reference information

Refer to Software Announcement 205-245 , dated October 4, 2005.

Trademarks

 
Everyplace and Workplace Client Technology are trademarks of International Business Machines Corporation in the United States or other countries or both.
 
WebSphere, DB2, Tivoli, Rational, and AIX are registered trademarks of International Business Machines Corporation in the United States or other countries or both.
 
Intel is a trademark of Intel Corporation.
 
Windows is a trademark of Microsoft Corporation.
 
Java is a trademark of Sun Microsystems, Inc.
 
Linux is a trademark of Linus Torvalds in the United States, other countries or both
 
Other company, product, and service names may be trademarks or service marks of others.

 
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Education support

Technical skills workshop

A no-fee technical skills training workshop on this product is offered to customers and business partners to gain hands-on skills for installing, configuring, operating, and supporting this product. This workshop is ideal for customers and business partners who are in the process of evaluating, or have purchased, this offering. Workshops are modeled to be 60 to 70% hands-on labs and they are continually updated to current product release. Workshops are scheduled and delivered at multiple IBM and non-IBM locations throughout the year.

For more details on current workshop content, schedules, and to register, go to

Scroll down the page and select the workshop. No travel arrangements should be made by the student until enrollment confirmation.
 
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Offering information

Product information and announcements are available via the Offering Information Web site

Also, visit the Passport Advantage® Web site


 
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Publications

No publications are shipped with this product.

IBM Product Information Center

On or near the planned availability date of WebSphere® Everyplace™ Deployment, release notes and other product documentation will be available at the IBM Information Center. Visit the Web site at

IBM Publications Center

The Publications Center is a worldwide central repository for IBM product publications and marketing material with a catalog of 70,000 items. Extensive search facilities are provided. Payment options for orders are via credit card (in the U.S.) or customer number for 50 countries. A large number of publications are available on-line in various file formats, and they can all be downloaded free of charge.
 
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Technical information

Specified operating environment

Hardware requirements

Minimum for the WebSphere Everyplace Deployment server:

  • A computer system that will support Windows™ 2003 Server, Enterprise or Standard Edition
  • Recommended processor: 2 GHz processor, or higher
  • Physical memory: 2 GB

Minimum for WebSphere Everyplace Deployment for Windows and Linux™ V6.0:

  • A computer system suitable for running one of the supported operating systems
  • Intel™ Pentium™ III 800 MHz processor or equivalent (1.0 GHz recommended)
  • 256 MB RAM (more RAM if applications require additional memory)
  • A display adapter setting of at least 256 colors and 1024x768 or higher resolution
  • 100 MB disk space in your operating system's temporary directory
  • 150 MB disk space for product installation
  • x86 processors capable of supporting Windows XP

Minimum for WebSphere Everyplace Client Toolkit V6.0:

  • A computer system suitable for running one of the supported operating systems
  • Intel Pentium III 800 MHz processor or equivalent (1.0 GHz recommended)
  • 768 MB RAM (1 GB RAM is recommended.)
  • A display adapter setting of at least 256 colors and 1024x768 or higher resolution
  • 240 MB disk space for installation

Software requirements

WebSphere Everyplace Deployment server requires:

  • Operating system: Windows 2003 Server SP1®, Enterprise or Standard Edition
  • Installed prerequisites:
    • DB2 Universal Database® V8.2.2 Enterprise Edition, WorkGroup Server Unlimited Edition, or Workgroup Server Edition with a 5 user minimum
    • WebSphere Application Server (WAS) — Base V6.0.2
    • IBM HTTP Server (IHS) V6.0.2 (included with WAS V6.0)

WebSphere Everyplace Deployment for Windows and Linux V6.0 requires one of the following operating systems:

  • Microsoft™ Windows XP Service Pack 1
  • Microsoft Windows XP Service Pack 2
  • Red Hat Enterprise Linux Workstation V3.0 with GIMP Toolkit (GTK) support — Update 3

WebSphere Everyplace Client Toolkit V6.0 requires:

  • One of the following operating systems:
    • Microsoft Windows XP Service Pack 1
    • Microsoft Windows XP Service Pack 2
    • Red Hat Enterprise Linux GTK support — Update 3
  • One of the following software development platforms:
    • IBM Rational® Web Developer (RWD) 6.0.0.1
    • IBM Rational Software Architect (RSA) 6.0.0.1
    • IBM Rational Application Developer (RAD) 6.0.0.1

Limitations: Some unique terms and conditions apply to both editions of WebSphere Everyplace Deployment. Additionally, WebSphere Everyplace Deployment Starter Edition is limited for use by only 50 users.

Licensing information and program unique terms are included in the License Information (LI) that is provided with the WebSphere Everyplace Deployment offering. On or near the planned availability date, the LI will be available for review on the IBM Software License Agreement site at

Planning information

Customer responsibilities: Customers are responsible for acquiring any systems requirements and software products that may be needed for their specific environments. They are also responsible for implementing any security measures that are appropriate for their organizations.

Software Maintenance, previously referred to as Software Subscription and Technical Support, is included in the Passport Advantage Agreement. Installation and technical support is provided by the Software Maintenance offering of the IBM International Passport Advantage Agreement. This fee service enhances customer productivity, with voice and electronic access into IBM support organizations.

Packaging: This product is available through IBM Passport Advantage on CD-ROMs in a Passport Advantage media pack or via electronic download. Publications are not shipped with the product.

Security, auditability, and control

The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communication facilities.
 
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Ordering information

This product is only available via Passport Advantage. It is not available as shrinkwrap.

Product information

Licensed
function title            Product group         Product category
 
IBM WebSphere             App Integration       App Integration
 Everyplace                Middleware            Middleware
 Deployment
 Enterprise Edition
 
IBM WebSphere             App Integration       App Integration
 Everyplace                Middleware            Middleware
 Deployment
 Starter Edition

                                PID                  Charge unit
Program name                    number               description
 
IBM WebSphere                   5724-L72             Processors
 Everyplace
 Deployment
 Enterprise Edition
 
IBM WebSphere                   5724-L72             50 Users
 Everyplace
 Deployment
 Starter Edition

Charge metrics definitions

Processor

In full capacity charging, PoEs must be acquired for all activated "processors" (available for use) that are on the server where the Program or a component of the Program is run.

  1. If there are Program Components included in the offering whose function is not to be included in the charge metric, these must be listed in the Program-unique Terms of the License Information.
  2. IBM defines a physical processor in a computer as a functional unit that interprets and executes instructions. A physical processor consists of at least an instruction control unit and one or more arithmetic and logic units.
  3. Multi-core technology allows two or more processors (commonly called "cores") to be active on a single silicon chip. Unless otherwise announced, with multi-core technology, IBM considers each "core" to be a physical processor. For example, in a dual-core chip, there are two physical processors residing on the single silicon chip.
  4. In the zSeries® Integrated Facility for Linux (IFL) environment, each IFL engine is considered a single "physical processor".
  5. Threading, a technique which makes a single processor seem to perform as two or more, does not affect the count of physical processors.
  6. Where "blade" technology is employed, each "blade" is considered a separate server and charging is based upon the total number of processors on the blade on which the Program is run.

Per 50 users

Licensing per 50 users applies to WebSphere Everyplace Deployment Starter Edition. This means that one license for the Starter Edition entitles up to 50 users to utilize the WebSphere Everyplace Deployment server. There is one charge for each 50-user license. The Starter Edition allows customers to begin using WebSphere Everyplace Deployment V6.0 on a smaller scale and for a lower price than the per processor licensing and pricing of WebSphere Everyplace Deployment Enterprise Edition.

Passport Advantage program licenses

IBM WebSphere Everyplace Deployment

                                                         Part
Part description                                         number
 
IBM WebSphere Everyplace
 Deployment Enterprise Edition
WSED Enterprise Edition Processors                       D558QLL
 License & SW Maintenance 12 Month
WSED Enterprise Edition Processors                       E01V6LL
 SW Maintenance Annual Renewal
WSED Enterprise Edition Processors                       D558RLL
 SW Maintenance Reinstatement
 12 Months

IBM WebSphere Everyplace Deployment

                                                         Part
Part description                                         number
 
IBM WebSphere Everyplace
 Deployment Starter Edition
WSED Starter Edition 50 Users                            D558TLL
 License & SW Maintenance 12 Months
WSED Starter Edition 50 Users SW                         E01V7LL
 Maintenance Annual Renewal
WSED Starter Edition 50 Users SW                         D558ULL
 Maintenance Reinstatement 12 Month

Passport Advantage supply

                                                         Part
Program name/description                                 number
 
IBM WebSphere Everyplace
 Deployment Starter Edition V6.0
Media Pack:  Multilingual;                               BK08NML
 Windows 2003; CD-ROM Digital
 Disk -- ISO 9660 Standard V6.0
IBM WebSphere Everyplace
 Deployment Enterprise Edition V6.0
Media Pack:  Multilingual;                               BK08MML
 Windows 2003; CD-ROM Digital
 Disk -- ISO 9660 Standard V6.0

Passport Advantage customer: Media pack entitlement details

WebSphere Everyplace Deployment V6.0 is a new product that is available as an Enterprise Edition and a Starter Edition. There are no previously announced products that are eligible for a no-charge upgrade according to the terms of Passport Advantage.

IBM WebSphere Everyplace Deployment Enterprise Edition V6.0

Entitled
maintenance
offerings                  Media packs                   Part
description                description                   number
 
IBM WebSphere              IBM WebSphere                 BK08MML
Everyplace                 Everyplace
Deployment                 Deployment
Enterprise Edition         Enterprise Edition
V6.0 -- Processor          -- Media Pack:
                           Multilingual; Windows
                           2003; CD-ROM Digital
                           Disk -- ISO 9660
                           Standard

IBM WebSphere Everyplace Deployment Starter Edition V6.0.0

Entitled
maintenance
offerings                  Media packs                   Part
description                description                   number
 
IBM WebSphere              IBM WebSphere                 BK08NML
Everyplace                 Everyplace
Deployment                 Deployment
Starter Edition            Starter Edition
V6.0.0 -- 50 Users         -- Media Pack:
                           Multilingual; Windows
                           2003; CD-ROM Digital
                           Disk -- ISO 9660
                           Standard

 
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Terms and conditions

This product is only available via Passport Advantage. It is not available as shrinkwrap.

Licensing: IBM International Program License Agreement (IPLA). PoEs are required for all authorized use.

Part number products only, offered outside of Passport Advantage, where applicable, are license only and do not include Software Maintenance.

This software license includes Software Maintenance, previously referred to as Software Subscription and Technical Support.

License information form number

                            Program
Program name                number                 Form number
 
IBM WebSphere               5724-L72               L-SMAS-6EGHRE
 Everyplace
 Deployment

Limited warranty applies: Yes

Warranty: This program has warranty for a minimum of one year from acquisition from IBM or authorized IBM Business Partner. The warranty provided to the customer, for at least one year from acquisition, is access to databases (read Web sites) for program information and FAQs, including any known fixes to defects, which the customer can download or obtain otherwise and install at leisure.

Money-back guarantee: If for any reason you are dissatisfied with the Program and you are the original licensee, return it within 30 days from the invoice date, to the party (either IBM or its reseller) from whom you acquired it, for a refund.

  • For Programs acquired under the IBM International Passport Advantage offering, this term applies only to your first acquisition of the Program.

Copy and use on home/portable computer

                                    Copy and use on
                                    home/portable
Product name                        computer?
 
IBM WebSphere Everyplace            No
 Deployment

Volume orders (IVO): No

Passport Advantage applies

Yes and through the Passport Advantage Web site at

Usage restriction: Yes

WebSphere Everyplace Deployment includes other software products and components. WebSphere Everyplace Deployment and some of these other products/components include unique terms and conditions, in addition to the terms and conditions of the IBM IPLA and the IBM Passport Advantage Agreement.

  • The components from other products that are integrated into WebSphere Everyplace Deployment are licensed for use only in the context of WebSphere Everyplace Deployment. These components cannot be deployed or redistributed separately.
  • WebSphere Everyplace Deployment V6 includes 50 licenses of the WebSphere Everyplace Deployment for Windows and Linux client. The WebSphere Everyplace Deployment for Windows and Linux program code is included with both WebSphere Everyplace Deployment Enterprise Edition and WebSphere Everyplace Deployment Starter Edition.
  • A separate license for WebSphere Everyplace Deployment for Windows and Linux is required for each client device processor (desktop system or laptop) on which applications that utilize WebSphere Everyplace Deployment for Windows and Linux are deployed.

Licensing information and program unique terms are included in the License Information (LI) that is provided with the WebSphere Everyplace Deployment offering. On or near the planned availability date, the LI will be available for review on the IBM Software License Agreement site at

Software Maintenance applies: Yes

Software Maintenance, previously referred to as Software Subscription and Technical Support, is included in the Passport Advantage Agreement. Installation and technical support is provided by the Software Maintenance offering of the IBM International Passport Advantage Agreement. This fee service enhances customer productivity, with voice and electronic access into IBM support organizations.

IBM includes one year of Software Maintenance with the initial license acquisition of each program acquired. The initial period of Software Maintenance can be extended by the purchase of a renewal option that is available.

While your Software Maintenance is in effect, IBM provides you assistance for your routine, short duration installation and usage (how-to) questions; and code-related questions. IBM provides assistance via telephone and, if available, electronic access, only to your information systems (IS) technical support personnel during the normal business hours (published prime shift hours) of your IBM support center. (This assistance is not available to your end users.) IBM provides Severity 1 assistance 24 hours a day, every day of the year. For additional details, consult your IBM Software Support Guide at

Software Maintenance does not include assistance for the design and development of applications, your use of programs in other than their specified operating environment, or failures caused by products for which IBM is not responsible under this agreement.

For more information about the Passport Advantage Agreement, visit the Passport Advantage Web site at

iSeries™ Software Maintenance applies: No

Educational allowance available: Not applicable
 
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IBM Electronic Services

IBM Global Services has transformed its delivery of hardware and software support services to put you on the road to higher systems availability. IBM Electronic Services is a Web-enabled solution that provides you with an exclusive, no-additional-charge enhancement to the service and support on the IBM eServer. You should benefit from greater system availability due to faster problem resolution and preemptive monitoring. IBM Electronic Services is comprised of two separate but complementary elements: IBM Electronic Services news page and IBM Electronic Service Agent™.

IBM Electronic Services news page provides you with a single Internet entry point that replaces the multiple entry points traditionally used by customers to access IBM Internet services and support. The news page enables you to gain easier access to IBM resources for assistance in resolving technical problems.

The IBM Electronic Service Agent is no-additional charge software that resides on your IBM eServer system. It is designed to proactively monitor events and transmit system inventory information to IBM on a periodic, customer-defined timetable. The IBM Electronic Service Agent tracks system inventory, hardware error logs, and performance information. If the server is under a current IBM maintenance service agreement or within the IBM warranty period, the Service Agent automatically reports hardware problems to IBM. Early knowledge about potential problems enables IBM to provide proactive service that maintains higher system availability and performance. In addition, information collected through the Service Agent will be made available to IBM service support representatives when they are helping answer your questions or diagnosing problems.

To learn how IBM Electronic Services can work for you, visit


 
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Prices

Passport Advantage

For Passport Advantage information and charges, contact your IBM representative or authorized IBM Business Partner. Additional information is also available at


 
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Order now

To order, contact the Americas Call Centers, your local IBM representative, or your IBM Business Partner.

To identify your local IBM representative or IBM Business Partner, call 800-IBM-4YOU (426-4968).

 Phone:     800-IBM-CALL (426-2255)
 Fax:       800-2IBM-FAX (242-6329)
 Internet:  ibm_direct@vnet.ibm.com
 Mail:      IBM Americas Call Centers
            Dept:  IBM CALL, 11th Floor
            105 Moatfield Drive
            North York, Ontario
            Canada M3B 3R1
 
 Reference: YE001

The Americas Call Centers, our national direct marketing organization, can add your name to the mailing list for catalogs of IBM products.

Note: Shipments will begin after the planned availability date.

Trademarks

 
Everyplace, iSeries, and Electronic Service Agent are trademarks of International Business Machines Corporation in the United States or other countries or both.
 
Passport Advantage, WebSphere, SP1, DB2 Universal Database, Rational, and zSeries are registered trademarks of International Business Machines Corporation in the United States or other countries or both.
 
Intel and Pentium are trademarks of Intel Corporation.
 
Windows and Microsoft are trademarks of Microsoft Corporation.
 
Linux is a trademark of Linus Torvalds in the United States, other countries or both
 
Other company, product, and service names may be trademarks or service marks of others.

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