IBM Software Maintenance for OS/400, i5/OS, and selected products per-processor offerings on i5 and p5 Servers

IBM United States Software Announcement 205-163
July 12, 2005

 

 ENUS205-163.PDF (69KB)

Table of contents   Document options  
TOC link At a glance TOC link Technical information
TOC link Overview TOC link Ordering information
TOC link Key prerequisites TOC link Terms and conditions
TOC link Planned availability date TOC link IBM Electronic Services
TOC link Description TOC link Prices
TOC link Offering Information TOC link Order now
TOC link Publications  
 
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At a glance

Software Maintenance for OS/400, i5/OS, and Selected Programs offerings include:

  • Per-processor pricing you are only charged for the number of i5/OS licenses on the system
  • One-year minimum is required on each system with a three-year option available
  • Software upgrade entitlement within the coverage period for eligible i5/OS operating systems and licensed programs
  • Access to IBM remote technical software support resources for eligible products including 24 x 7 coverage for mission-critical (Severity 1) problems.
  • A 24 x 7 all-severity coverage option is available for an additional charge.

For ordering, contact:

Your IBM representative, an IBM Business Partner, or IBM Americas Call Centers at 800-IBM-CALL (Reference: YE001).
 
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Overview

IBM eServer iSeries™ enhances the Software Maintenance (SWMA) options for iSeries i5 systems by offering tiered per-processor pricing. Other selected systems in the iSeries family will continue to offer the existing SWMA tiered per-server pricing.

The per-processor SWMA offerings (5733-SPP, 5733-SPE, and 5733-SP3) are applicable to the iSeries i5 models 520, 550, 570, and 595 systems and the pSeries® p5 models 570, 590, and 595. SWMA on these models will be priced per processor of i5/OS licenses. This will provide more granular pricing for on demand hardware and mixed operating system workloads. The existing per-server SWMA for OS/400®, Selected Products (5733-UX1 and 5733-UX3) continues to be offered for all other iSeries system models.

SWMA offers:

  • Software upgrade entitlement within the coverage period for eligible OS/400, i5/OS operating system software and selected licensed programs
  • Access to IBM remote technical software support resources
  • Per-processor pricing
  • Entitlement beginning on your new i5/OS license entitlements installation date
  • Initial coverage period for i5/OS license entitlements is one year, three-year coverage option is also available
  • Transition period for iSeries i5 models allows choice of per-processor or per-server SWMA offering through September 30, 2005

 
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Key prerequisites

i5/OS V5R3
 
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Planned availability date

July 22, 2005
 
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Description

Software Maintenance

A complete iSeries system solution includes hardware and software and a set of basic services. All of these elements enable you to take full advantage of your system purchase. SWMA customers can enjoy a full range of benefits that include software upgrade entitlement and voice support, where available, and electronic support.

  • Software Maintenance (SWMA) combines upgrade entitlement (formerly Software Subscription) and software technical support (formerly Support Line)
  • SWMA provides entitlement to currently available software upgrades of eligible products.
  • SWMA provides access to software technical support resources for currently supported releases.
  • iSeries Power 5 systems purchases includes one-year of SWMA for OS/400, i5/OS, and selected products coverage with a charge for each base i5/OS license. A three year option is also available.
  • One-year of SWMA is included for each i5/OS license when buying additional i5/OS processor entitlements. A three-year coverage option is also available.
  • SWMA is not transferable outside of the customer enterprise or country.
  • Existing contracts (Software Subscription, SupportLine, SWMA, and ServiceSuite™) will be honored through their expiration date. You will then have the latest offering available to you should you wish to renew your coverage.
  • "Maintenance After License" is an additional fee added to a SWMA order when you wish to restart SWMA coverage after it has lapsed.

For clarification or special requests related to the content or pricing of SWMA, contact your IBM representative.

IBM i5/OS additional processor license, per-processor maintenance (5733-SSA)

This program is for optional i5/OS additional license entitlements. Customers who are under the per-processor i5/OS SWMA offering and want to acquire additional processor license entitlements of i5/OS can order them under a new program 5722-SSA. Orders for this program are for processor license entitlements plus the first year of SWMA coverage. This program is used only for ordering and billing purposes. A corresponding order for 5722-SS1 will be created by eConfig to create an electronic POE, a new SW license Key, and any media delivery that may be requested. Orders for 5722-SSA do not represent a different level of operating system code than orders for 5722-SS1.

Software upgrades

SWMA provides entitlement to a single upgrade per i5/OS Version, Release, Modification (VRM) for all eligible products (see list of eligible products) you have licensed on your iSeries system.

An upgrade consists of a new release, version, or a replacement program as determined by IBM.

IBM does not guarantee that a new release, version or replacement product will be announced.

Software upgrades will not be shipped to you automatically. You must order updates you are entitled to receive through normal channels.

The upgrades will be shipped to you at no additional charge. Additional licenses, additional users for user-based programs, optional features, and software processor upgrades are chargeable and not included in entitled upgrades.

Remote Technical Software Support

Technical support is included as an integral part of Software Maintenance for OS/400, i5/OS, and selected products. It can supplement your support staff with telephone support and/or electronic support, where available, for routine installation, usage (how-to) questions, and code-related problems. This support applies to IBM SWMA for OS/400, i5/OS and selected products offering entitled software only.

Technical support benefits:

  • Convenient telephone and electronic access (where available) to the skilled iSeries software support teams
  • Easy access to iSeries electronic tools (where available) that help you take full advantage of your Software Maintenance offering.

    For example:

    • Problem reporting — report problems and ask technical questions about i5/OS software
    • Registered Software Knowledge Base — hints, tips, frequently asked questions, and resolution to problems known as Problem Management Report (PMR) Summaries
    • Internet PTF Downloads (IPTF) — select, order, and download fixes
    • Fix Maintenance Advisor — advice on a preventive maintenance strategy based on your iSeries environment and applications
    • File Transfer Protocol (FTP) — support for PTF orders
    • Check out the tools at
  • Unlimited calls to IBM technical software support centers during normal business hours for usage and code-related problems by any number of authorized technical staff
  • 24 x 7 coverage for mission-critical (Severity 1) problems
  • A 24x7 all severity support option is available for an additional fee
  • Two-hour response time objective
  • Access to escalation management 24 hours a day, 7 days a week

Renewal

  • At the end of your SWMA coverage period, you can renew according to the terms and conditions of the then-current SWMA offerings.
  • It is your responsibility to ensure that the renewal orders arrive at IBM in time to assure uninterrupted service. It is recommended that orders be sent to IBM no later than 30 days prior to expiration.
  • Orders for renewal of SWMA may be placed through your IBM Business Partner or directly through IBM
  • If you choose not to renew Software Maintenance, or the renewal is not received by IBM prior to the day before the expiration date, Software Maintenance After License must be purchased to reinstate Software Maintenance.

SWMA for OS/400, i5/OS and Selected Products renewals are acquired through an IBM Global Services contract. With the fulfillment of SWMA acquisitions and renewals through the IBM Global Services channel, you have:

  • Multiple-year and unique Software Maintenance coverage periods beyond the initially purchased coverage
  • A single contract (one anniversary date) to cover multiple machines
  • Flexible payment terms are available
  • A stand-alone SWMA coverage option is available through IBM Global Services (for example, Hardware Maintenance is no longer a prerequisite)
  • The IBM Global Services contract has been enhanced to handle the application of Maintenance After License fees as they apply to the new SWMA offering acquisition.

SWMA terms

SWMA provides entitlement to a single upgrade per i5/OS Version, Release, Modification (VRM) for all eligible products (see list of eligible products) you have licensed on your iSeries system and includes entitlement to IBM's software technical support. Software Maintenance coupled with Hardware Maintenance, offers you a complete solution with your new iSeries system.

It may be necessary to order and install a hardware upgrade to support a new i5/OS versions/release or other licensed program.

Tier changes: Hardware upgrades or software maintenance transfers performed during the software maintenance coverage period that result in SWMA coverage for a machine in a higher software tier will result in SWMA group-to-group charges. These charges are the difference between the new, higher group, and the old, lower group prices and are prorated to reflect the time remaining on the contract term. The price adjustment is effective upon hardware upgrade installation or the effective date of transfer. Customer is responsible to provide the number of months remaining on his existing contracts when determining group to group charges. Customers will not receive a refund or credit if the hardware upgrade or transfer results in a lower software tier.

Used hardware: Customers purchasing a used AS/400®, iSeries, or eServer® i5 system, will not be subject to the Maintenance After License fee if

  • The machine has the most current version/release of OS/400 or i5/OS installed, and
  • The customer orders SWMA within 30 days of purchasing this used machine

In cases where both of these requirements are not met, the Maintenance After License fee must be paid before acquiring SWMA for a used machine.

Per-processor terms: The charge for Software Maintenance for OS/400, i5/OS, and Selected Products offerings is based on the number of i5/OS processor license/entitlements. The per-processor price varies based on the software tier of the system. The per-processor pricing applies to the iSeries i5 systems, other iSeries and AS/400 systems remain on the per-system SWMA offering.

Transferability: SWMA for OS/400, i5/OS and Selected Products can be transferred from one machine to another at the same or more recent VRM of OS/400 or i5/OS within a customer's enterprise and country during the SWMA coverage period. Additional charges may apply if more processors are covered or if they are in a different software tier. SWMA is not transferable outside of the customer enterprise or country.

Partial machine coverage: IBM encourages customers to renew their SWMA coverage to ensure access to the latest version/releases and technical support. However, under the per-processor SWMA offering a customer may have a machine which has some i5/OS entitlements which are covered with SWMA and others that are not covered. A customer can request technical support and version/release upgrades only on processors which are covered with a current SWMA contract. If a customer has partial machine coverage and receives a SWMA version/release upgrade, then the upgraded version/release must be installed in a separate partition which is no larger than the processor quantity covered by SWMA. Other processors on the machine which are licensed to i5/OS and are not covered by SWMA must be in a separate partition and are not entitled to use the version or release upgrade or to use technical support.

Additional SWMA terms

  1. Orders for an i5 model 520, 550, 570, or 595 system created on or after July 12, 2005, has the option to follow the per-processor SWMA offering structure.
  2. Orders for existing i5 model 520, 550, 570 and 595 systems and i5/OS orders on p5 model 570, 590, and 595 systems entered between July 12, 2005, and September 30, 2005, will default to the per-processor offering structure but this can be changed within the configurator to the per-server SWMA offering. After September 30, 2005, all model i5 models 520, 550, 570, and 595 hardware orders and i5/OS orders on p5 570, 590 and 595 will be under the per-processor SWMA offering.
  3. The per-processor SWMA for OS/400, i5/OS and Selected Products offerings also applies to p5 hardware running i5/OS.
  4. iSeries systems with any Software Subscription (SWS) or a previous SWMA offering are not required to migrate until renewal. Customers renewing SWMA for all i5 model 520, 550, 570 and 595 systems and i5/OS licenses on p5 models 570, 590 and 595 from July 12, 2005, to September 30, 2005, can choose either the per-server SWMA option or the per-processor SWMA option. All renewals for these machines after September 30, 2005, will be for the per-processor SWMA offering. Also, to aid in transition to the per-processor SWMA offering, model 595 renewals into the per-processor offering from July 12, 2005, to December 31, 2005, will have charges waived for processor quantities above sixteen processors. SWMA charges for the first sixteen processor apply as usual, but charges for i5/OS per-processor SWMA for greater than sixteen processors are waived. This transition offering only applies to renewals for one-year per-processor SWMA offering.
  5. Hardware upgrades into an IBM eServer i5 model 520, 550, 570, or 595 system from any other iSeries model will remain covered by existing SWMA coverage until the expiration date. If an iSeries model 520, 550, 570 or 595 is covered under the per-system pricing SWMA offering, additional i5/OS processor licenses are available under 5722-SS1 without an included SWMA coverage charge. All i5/OS additional entitlements under the per-processor pricing are acquired using 5722-SSA which includes one year of SWMA coverage.
  6. Maintenance After License (MAL) features per-processor pricing have been added. Customers who lapse in their SWMA coverage on model 520, 550, 570 and 595 i5 and p5 systems are subject to the per-processor MAL charge when reacquiring SWMA.
  7. All iSeries or AS/400 systems other than eServer i5 models 520, 550, 570 or 595 will remain on the per-system priced SWMA for all new system sales and renewals. The per-processor pricing offering does not apply to these systems.
  8. Customer who have SWMA coverage under the per-processor priced offering will not receive refunds, credits, or special discounting if
    • The SWMA is moved to a machine in a lower tier.
    • The use of i5/OS is lowered.
    • The system is upgraded to another system with fewer i5/OS entitlements.
    • The system is replaced by another system running i5/OS.

    Customers who desire maximum flexibility in their SWMA and services contracting should renew their i5/OS SWMA via the IBM Global Services channel.

  9. Customers on IBM eServer i5 model 520, 550, 570, or 595 systems and have SWMA coverage under the per system offering can acquire additional i5/OS processor license entitlements which do not include the first year of SWMA under the 5722-SS1 program. Customers of these systems who have SWMA coverage under the per-processor offering can acquire additional i5/OS processor license entitlements including the first year of SWMA under the 5722-SSA program.
  10. All new iSeries hardware includes a minimum of one-year SWMA for the base i5/OS license entitlements included with the systems. If a customer chooses to transfer SWMA coverage to a new system this does not remove the need to have the initial coverage period of SWMA on new hardware orders. Any order for new hardware without SWMA will not be accepted.

List of products

For the list of products included in the Software Maintenance for OS/400, i5/OS, and selected products refer to the following Web site

Business Partner information

If you are a Direct Reseller - System Reseller acquiring products from IBM, you may link directly to Business Partner information for this announcement. A PartnerWorld ID and password are required (use IBM ID).

BP Attachment for Announcement Letter 205-163

Trademarks

 
iSeries and ServiceSuite are trademarks of International Business Machines Corporation in the United States or other countries or both.
 
The e-business logo, pSeries, OS/400, eServer, and AS/400 are registered trademarks of International Business Machines Corporation in the United States or other countries or both.
 
Other company, product, and service names may be trademarks or service marks of others.

 
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Offering Information

Product information is available via the Offering Information Web site


 
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Publications

No publications are shipped with this program.
 
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Technical information

Hardware requirements

IBM eServer iSeries™ i5 or p5 system

Software requirements

Original licensed i5/OS operating systems participating in this Software Maintenance for OS/400®, i5/OS, and selected programs announcement.

Security, auditability, and control

The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communication facilities.
 
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Ordering information

Charge metric: SWMA for OS/400, i5/OS and Selected Products renewals are acquired through an IBM Global Services contract. With the fulfillment of SWMA renewals through the IBM Global Services channel, you have:

  • Multiple-year and unique Software Maintenance coverage periods beyond the initially purchased coverage period
  • A single contract (one anniversary date) to cover multiple machines
  • Flexible payment terms
  • A stand-alone SWMA coverage option is available through IBM Global Services (for example, Hardware Maintenance is no longer a prerequisite)
  • The IBM Global Services contract has been enhanced to handle the application of Maintenance After License fees as they apply to SWMA acquisitions.

All iSeries Power 5 systems include a minimum coverage of one-year SWMA for each i5/OS processor license/entitlement. A three coverage option is also available.

After the initial SWMA for OS/400, i5/OS, and selected products coverage period you must renew SWMA to avoid losing your entitlement to software upgrades and your access to IBM's remote technical software support resources. Failure to maintain uninterrupted coverage will result in the application of a Maintenance After License fee at the time you restore your SWMA coverage.

SWMA for OS/400, i5/OS and Selected Products renewals are acquired through an IBM Global Services contract.

SWMA for i5/OS and selected products 1-Yr Reg/Ren (5733-SPP)

One of the following features is added to your order for the initial base i5/OS license. You also need to add the number of base licenses you need.

Charge features

Initial Order

5733-SPP              P05   P10   P20   P30   P40   P50
 
Initial Registration  4908  4911  4914  4917  4920  4923
 
24 x 7 Coverage       4909  4912  4915  4918  4921  4924
 
5733-SPP              P60
 
Initial Registration  4926
 
24 x 7 Coverage       4927

The following features are used for registration purposes for the additional i5/OS licenses you ordered using 5722-SSA.

Initial Order

5733-SPP              P05   P10   P20   P30   P40   P50
 
i5/OS License
 License              4907  4910  4913  4916  4919  4922
 Registration
 
5733-SPP              P60
 
i5/OS License
 Registration         4925

Group-to-Group Upgrades

The following features are used when you upgrade your system and move from one software tier to another. The number of months remaining on your license is also required. The number of months remaining is multiplied by the number of processors on your system to determine the upgrade charge.

                           To Software Maintenance for i5/OS
                              and selected products 1Yr Reg/Ren
                              (5733-SPP)
 
From 5733-SPP              P10   P20   P30   P40   P50   P60
 
P05 Per proc/months        4928  4931  4934  4937  4940  4950
 P05 Per 250 proc/months   0016  0017  0018  0019  0020  0021
24 x 7 Per proc/months     4929  4932  4935  4938  4941  4951
 24 x 7 Per 250 proc/      4930  4933  4936  4939  4949  4952
 months
P10 Per proc/months              4953  4956  4959  4962  4965
 P10 Per 250 proc/months         0022  0023  0024  0025  0026
24 x 7 Per proc/months           4954  4957  4960  4963  4966
 24 x 7 Per 250 proc/months      4955  4958  4961  4964  4967
 
P20 Per proc/months                    4968  4971  4975  4978
 P20 Per 250 proc/months               0027  0028  0029  0030
24 x 7 Per proc/months                 4969  4972  4976  4979
 24 x 7 Per 250 proc/months            4970  4974  4977  4980
 
P30 Per proc/months                          4981  0001  0004
 P30 Per 250 proc/months                     0031  0032  0033
24 x 7 Per proc/months                       4982  0002  0005
 24 x 7 Per 250 proc/months                  4983  0003  0006
 
P40 Per proc/months                                0007  0010
 P40 Per 250 proc/months                           0034  0035
24 x 7 Per proc/months                             0008  0011
 24 x 7 Per 250 proc/months                        0009  0012
 
P50 Per proc/months                                      0013
 P50 Per 250 proc/months                                 0036
24 x 7 Per proc/months                                   0014
 24 x 7 Per 250 proc/months                              0015

No-charge features

Language features

                                                 Feature
                                                 number
 
Multilingual Primary                             2935

Supply features

                                                 Feature
                                                 number
 
Supply Media                                     5829

i5/OS and selected products 3-Yr Reg/Ren (5733-SP3)

If you order three year SWMA for your base i5/OS licenses, one of the following features will be added to your order. You also need to supply the number of base licenses on your system.

Charge features

Initial Order

5733-SP3             P05   P10   P20   P30   P40   P50
 
3-year Per Proc.     0002  0005  0008  0011  0014  0017
 
3-year 24 x 7        0003  0006  0009  0012  0015  0018
 
5733-SP3             P60
 
3-year Per Proc.     0020
 
3-year 24 x 7        0021

The following features are used for registration purposes for additional i5/OS licenses you ordered using 5722-SSA.

Initial Order

5733-SP3             P05   P10   P20   P30   P40   P50
 
i5/OS License
 License             0001  0004  0007  0010  0013  0016
 Registration
 
5733-SP3             P60
 
 i5/OS License
 Registration        0019

Group-to-Group Upgrades

The following features are used when you have a three year SWMA and upgrade your system and move from one software tier to another. The number of months remaining on your SWMA contract is also needed.

                            To i5/OS and selected products
                            3Yr Reg/Ren
 
From: 5733-SP3              P10   P20   P30   P40   P50   P60
 
P05 Per proc/months         0022  0025  0028  0031  0034  0037
 P05 Per 250 proc/months    0085  0086  0087  0088  0089  0090
24 x 7 Per proc/months      0023  0026  0029  0032  0035  0038
 24 x 7 Per 250 proc/months 0024  0027  0030  0033  0036  0039
 
P10 Per proc/months               0040  0043  0046  0049  0052
 P10 Per 250 proc/months          0091  0092  0093  0094  0095
24 x 7 Per proc/months            0041  0044  0047  0050  0053
 24 x 7 Per 250 proc/months       0042  0045  0048  0051  0054
 
P20 Per proc/months                     0055  0058  0061  0064
 P20 Per 250 proc/months                0096  0097  0098  0099
24 x 7 Per proc/months                  0056  0059  0062  0065
 24 x 7 Per 250 proc/months             0057  0060  0063  0066
 
P30 Per proc/months                           0067  0070  0073
 P30 Per 250 proc/months                      0100  0101  0102
24 x 7 Per proc/months                        0068  0071  0074
 24 x 7 Per 250 proc/months                   0069  0072  0075
 
P40 Per proc/months                                 0076  0079
 P40 Per 250 proc/months                            0103  0104
24 x 7 Per proc/months                              0077  0080
 24 x 7 Per 250 proc/months                         0078  0081
 
P50 Per proc/months                                       0082
 P50 Per 250 proc/months                                  0105
24 x 7 Per proc/months                                    0083
 24 x 7 Per 250 proc/months                               0084

No-Charge features

Language features

                                                 Feature
                                                 number
 
Multilingual Primary                             2935

Supply features

                                                 Feature
                                                 number
 
Supply Media                                     5829

i5/OS and selected products 3-Yr Extended Registration (5733-SPE)

The following features are used when you order additional i5/OS licenses beyond your base i5/OS licenses and you want to order three year contracts. When ordering additional licenses, you need to order them using 5722-SSA which includes the initial one year of SWMA. 5733-SPE is then ordered to bring your contract up to the desired three years. 5733-SPE group to group upgrades use the upgrade features under 5733-SP3.

Charge features

Initial Order

5733-SPE             P05   P10   P20   P30   P40   P50
 
Extended Reg         4942  4943  4944  4945  4946  4947
 
24 x 7 Extended Reg  0002  0004  0006  0008  0010  0012
 
5733-SPE             P60
 
Extended Reg         4948
 
24 x 7 Extended Reg  0014

No-Charge features

Language features

                                                 Feature
                                                 number
 
Multilingual Primary                             2935

Supply features

Supply Media                                     5829

i5/OS additional processor license, per-processor maintenance (5722-SSA)

These features are used to order additional i5/OS licenses beyond the number of base licenses you have on your system. It includes both the i5/OS and one year of SWMA charge.

Charge features

Initial Order

                     Per
5722-SSA             Processor
 
Model 520            1537
Model 550            1538
Model 570            1539
Model 595            1540

Maintenance after license (5733-MAL)

The following features are used when your SWMA license has expired and you want to order SWMA again. The charges on these features will be added to your per-processor SWMA charges.

Charge features

Initial Order

5733-MAL             P05   P10   P20   P30   P40   P50
 
SPP/SP3              0001  0002  0003  0004  0005  0006
 
5733-MAL             P60
 
SPP/SP3              0007

i5/OS (5722-SS1)

The following features are used to register your i5/OS licenses when ordering additional i5/OS licenses. They will be placed on your order along with 5722-SSA.

Charge features

Initial Order

5722-SS1             Per
Registration         Processor
 
Model 520            1542
Model 550            1544
Model 570            1546
Model 595            1548

 
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Terms and conditions

Agreement: IBM International Program License Agreement. Proofs of Entitlement are required for all authorized use.

The following agreement applies for maintenance and does not require customer signatures: IBM Agreement for Acquisition of Software Maintenance (Z125-6011).

Limited warranty: Yes

Software Maintenance applies: No

For Operating System software, the revised IBM Operational Support Services — SoftwareXcel offering will provide support for those operating systems and associated products that are not available with the newly announced Software Maintenance offering. This will help ensure total support coverage for your enterprise needs, including IBM and selected non-IBM products. For complete lists of products supported under both the current and revised SoftwareXcel offering, visit

For additional information on the revised IBM Operational Support Services, refer to Services Announcement 601-023 , dated July 10, 2001.

iSeries Software Maintenance applies: No

Variable charges apply: Yes

Educational allowance available: Yes, 15% education allowance applies to qualified education institution customers.
 
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IBM Electronic Services

IBM Global Services has transformed its delivery of hardware and software support services to put you on the road to higher systems availability. IBM Electronic Services is a Web-enabled solution that provides you with an exclusive, no-additional-charge enhancement to the service and support on the IBM eServer®. You should benefit from greater system availability due to faster problem resolution and preemptive monitoring. IBM Electronic Services is comprised of two separate, but complementary, elements: IBM Electronic Services news page and IBM Electronic Service Agent™.

IBM Electronic Services news page provides you with a single Internet entry point that replaces the multiple entry points traditionally used by customers to access IBM Internet services and support. The news page enables you to gain easier access to IBM resources for assistance in resolving technical problems.

The IBM Electronic Service Agent is a no-additional-charge software that resides on your IBM eServer system. It is designed to proactively monitor events and transmit system inventory information to IBM on a periodic, customer-defined timetable. The IBM Electronic Service Agent tracks system inventory, hardware error logs, and performance information. If the server is under a current IBM maintenance service agreement or within the IBM warranty period, the Service Agent automatically reports hardware problems to IBM. Early knowledge about potential problems enables IBM to provide proactive service that maintains higher system availability and performance. In addition, information collected through the Service Agent will be made available to IBM service support representatives when they are helping answer your questions or diagnosing problems. To take full advantage of IBM Electronic Services on an IBM eServer i5 running AIX® 5L 5.3, clients should install Service Agent under AIX 5L 5.3 to assist in reporting AIX operating system related problems.

To learn how IBM Electronic Services can work for you, visit


 
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Prices

The prices provided in this announcement are suggested retail prices for the U.S. only and are provided for your information only. Dealer prices may vary, and prices may also vary by country. Prices are subject to change without notice. For additional information and current prices, contact your local IBM representative.

Software Maintenance for i5/OS and selected products 1-Yr Reg/Ren (5733-SPP)

Charge features

Initial Order

5733-SPP        P05     P10    P20    P30    P40    P50
 
Initial         4908    4911   4914   4917   4920   4923
 Registration   $1,200  3,000  4,000  6,000  6,000  6,000
 
24 x 7          4909    4912   4915   4918   4921   4924
 Coverage       $  118    294    392    588    588    588
 
 
5733-SPP        P60
 
Initial         4926
 Registration   $6,000
 
24 x 7          4927
 Coverage       $588

Initial Order

5733-SPP        P05     P10    P20    P30    P40    P50
 
i5/OS License   4907    4910   4913   4916   4919   4922
 Registration   $0      0      0      0      0      0
 
5733-SPP        P60
 
i5/OS License   4925
 Registration   $0

Group-to-Group Upgrades

                 To Software Maintenance for i5/OS and
                 selected products 1Yr Reg/Ren (5733-SPP)
 
From 5733-SPP    P10     P20    P30     P40     P50     P60
 
P05 Per          4928    4931   4934    4937    4940    4950
 proc/months     $   150    233     400     400     400     400
  P05 Per 250    0016    0017   0018    0019    0020    0021
   proc/months   $37,500 58,333 100,000 100,000 100,000 100,000
24 x 7 Per       4929    4932   4935    4938    4941    4951
 proc/months     $    15     23      39      39      39      39
  24 x 7 Per     4930    4933   4936    4939    4949    4952
   250 proc/     $ 3,667  5,708   9,792   9,792   9,792   9,792
   months
 
P10 Per                  4953    4956    4959    4962    4965
 proc/months             $    83    250     250     250     250
  P10 Per 250            0022    0023    0024    0025    0026
   proc/months           $20,833 62,500  62,500  62,500  62,500
24 x 7 Per               4954    4957    4960    4963    4966
 proc/months             $     8     25      25      25      25
  24 x 7 Per 250         4955    4958    4961    4964    4967
   proc/months           $ 2,042  6,125   6,125   6,125   6,125
 
P20 Per                          4968    4971    4975    4978
 proc/months                     $   167    167     167     167
  P20 Per 250                    0027    0028    0029    0030
   proc/months                   $41,667 41,667  41,667  41,667
24 x 7 Per                       4969    4972    4976    4979
 proc/months                     $    16     16      16      16
  24 x 7 Per 250                 4970    4974    4977    4980
   proc/months                   $ 4,083  4,083   4,083   4,083
 
P30 Per                                  4981    0001    0004
 proc/months                             $    0       0       0
  P30 Per 250                            0031    0032    0033
   proc/months                           $    0       0       0
24 x 7 Per                               4982    0002    0005
 proc/months                             $    0       0       0
  24 x 7 Per                             4983    0003    0006
   250 proc/months                       $    0       0       0
 
P40 Per                                          0007    0010
 proc/months                                     $    0       0
  P05 Per 250                                    0034    0035
   proc/months                                   $    0       0
24 x 7 Per                                       0008    0011
 proc/months                                     $    0       0
  24 x 7 Per 250                                 0009    0012
   proc/months                                   $    0       0
 
P50 Per                                                  0013
 proc/months                                             $    0
  P05 Per 250                                            0036
   proc/months                                           $    0
24 x 7 Per                                               0014
 proc/months                                             $    0
  24 x 7 Per 250                                         0015
   proc/months                                           $    0

i5/OS and selected products 3-Yr Reg/Ren (5733-SP3)

Charge features

Initial Order

5733-SP3        P05     P10     P20     P30     P40     P50
 
3-year Per      0002    0005    0008    0011    0014    0017
 Proc.          $ 3,240  8,100  10,800  16,200  16,200  16,200
 
3-year 24 x 7   0003    0006    0009    0012    0015    0018
                $   319    794   1,058   1,588   1,588   1,588
 
5733-SP3        P60
 
3-year Per      0020
 Proc.          $16,200
 
3-year 24 x 7   0021
                $ 1,588

The following features are used for registration purposes for additional i5/OS licenses you ordered using 5722-SSA.

Initial Order

5733-SP3        P05     P10     P20     P30     P40     P50
 
i5/OS License
License         0001    0004    0007    0010    0013    0016
 Registration   $0      0       0       0       0       0
 
5733-SP3        P60
 
i5/OS License   0019
 Registration   $0

Group-to-Group Upgrades

                To i5/OS and Selected Products 3Yr Reg/Ren
 
From 5733-SP3   P10     P20     P30     P40     P50     P60
 
P05 Per         0022    0025    0028    0031    0034    0037
 proc/months    $   135    210     360     360     360     360
  P05 Per 250   0085    0086    0087    0088    0089    0090
   proc/months  $33,750 52,500  90,000  90,000  90,000  90,000
24 x 7 Per      0023    0026    0029    0032    0035    0038
 proc/months    $    13     21      35      35      35      35
  24 x 7 Per    0024    0027    0030    0033    0036    0039
   250 proc/    $ 3,300  5,138   8,813   8,813   8,813   8,813
   months
 
P10 Per                 0040    0043    0046    0049    0052
 proc/months            $    75    225     225     225     225
  P10 Per 250           0091    0092    0093    0094    0095
   proc/months          $18,750 56,250  56,250  56,250  56,250
24 x 7 Per              0041    0044    0047    0050    0053
 proc/months            $     7     22      22      22      22
  24 x 7 Per 250        0042    0045    0048    0051    0054
   proc/months          $ 1,838  5,513   5,513   5,513   5,513
 
P20 Per                         0055    0058    0061    0064
 proc/months                    $   150    150     150     150
  P20 Per 250                   0096    0097    0098    0099
   proc/months                  $37,500 37,500  37,500  37,500
24 x 7 Per                      0056    0059    0062    0065
 proc/months                    $    15     15      15      15
  24 x 7 Per 250                0057    0060    0063    0066
   proc/months                  $ 3,675  3,675   3,675   3,675
 
P30 Per                                 0067    0070    0073
 proc/months                            $    0       0       0
  P30 Per 250                           0100    0101    0102
   proc/months                          $    0       0       0
24 x 7 Per                              0068    0071    0074
 proc/months                            $    0       0       0
  24 x 7 Per 250                        0069    0072    0075
   proc/months                          $    0       0       0
 
P40 Per                                         0076    0079
 proc/months                                    $    0       0
  P40 Per 250                                   0103    0104
   proc/months                                  $    0       0
24 x 7 Per                                      0077    0080
 proc/months                                    $    0       0
  24 x 7 Per 250                                0078    0081
   proc/months                                  $    0       0
 
P50 Per                                                 0082
 proc/months                                            $    0
  P50 Per 250                                           0105
   proc/months                                          $    0
24 x 7 Per                                              0083
 proc/months                                            $    0
  24 x 7 Per 250                                        0084
   proc/months                                          $    0

i5/OS and selected products 3-Yr Extended Registration (5733-SPE)

Charge features

Initial Order

 
5733-SPE        P05     P10     P20     P30     P40     P50
 
Extended Reg    4942    4943    4944    4945    4946    4947
                $ 2,040  5,100   6,800  10,200  10,200  10,200
 
24 x 7          0002    0004    0006    0008    0010    0012
 Extended Reg   $   319    794   1,058   1,588   1,588   1,588
 
5733-SPE        P60
 
Extended Reg    4948
                $10,200
 
24 x 7          0014
 Extended Reg   $ 1,588

i5/OS additional processor license, per-processor maintenance (5722-SSA)

Charge features

Initial Order

                Per
5722-SSA        Processor
 
Model 520       1537
                $49,000
Model 550       1538
                $49,000
Model 570       1539
                $51,000
Model 595       1540
                $51,000

Maintenance after license (5733-MAL)

Charge features

Initial Order

5733-MAL        P05     P10     P20     P30     P40     P50
 
SPP/SP3         0001    0002    0003    0004    0005    0006
                $1,800  4,500   6,000   9,000   9,000   9,000
 
5733-MAL        P60
 
SPP/SP3         0007
                $9,000

i5/OS (5722-SS1)

Charge features

Initial Order

5722-SS1        Per
 Registration   Processor
 
Model 520       1542
                $0
Model 550       1544
                $0
Model 570       1546
                $0
Model 595       1548
                $0

Variable charges: The applicable processor-based one-time charge will be based on the group of the designated machine on which the program is licensed for use. If the program is designated to a processor in a group for which no charge is listed, the charge of the next higher group listed applies. For movement to a machine in a higher group, an upgrade charge equal to the difference in the then-current charges between the two groups will apply. For movement to a machine in a lower group, there will be no adjustment or refund of charges paid.

IBM Global Financing

IBM Global Financing offers competitive financing to credit-qualified customers to assist them in acquiring IT solutions. Offerings include financing for IT acquisition, including hardware, software, and services, both from IBM and other manufacturers or vendors. Offerings (for all customer segments: small, medium, and large enterprise), rates, terms, and availability can vary by country. Contact your local IBM Global Financing organization or visit

IBM Global Financing offerings are provided through IBM Credit LLC in the United States and other IBM subsidiaries and divisions worldwide to qualified commercial and government customers. Rates are based on a customer's credit rating, financing terms, offering type, equipment type, and options, and may vary by country. Other restrictions may apply. Rates and offerings are subject to change, extension, or withdrawal without notice.
 
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Order now

To order, contact the Americas Call Centers, your local IBM representative, or your IBM Business Partner.

To identify your local IBM representative or IBM Business Partner, call 800-IBM-4YOU (426-4968).

 Phone:     800-IBM-CALL (426-2255)
 Fax:       800-2IBM-FAX (242-6329)
 Internet:  ibm_direct@vnet.ibm.com
 Mail:      IBM Americas Call Centers
            Dept:  IBM CALL, 11th Floor
            105 Moatfield Drive
            North York, Ontario
            Canada M3B 3R1
 
 Reference: YE001

The Americas Call Centers, our national direct marketing organization, can add your name to the mailing list for catalogs of IBM products.

Note: Shipments will begin after the planned availability date.

Trademarks

 
iSeries and Electronic Service Agent are trademarks of International Business Machines Corporation in the United States or other countries or both.
 
The e-business logo, OS/400, eServer, and AIX are registered trademarks of International Business Machines Corporation in the United States or other countries or both.
 
Other company, product, and service names may be trademarks or service marks of others.

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