IBM WebSphere Everyplace Mobile Portal Enable V5 offers expanded opportunity into the mobile e-business world

IBM United States Software Announcement 205-021
February 8, 2005

 

 ENUS205-021.PDF (172KB)

Table of contents   Document options  
TOC link At a glance TOC link Publications
TOC link Overview TOC link Technical information
TOC link Key prerequisites TOC link Ordering information
TOC link Planned availability dates TOC link Terms and conditions
TOC link Description TOC link IBM Electronic Services
TOC link Product positioning TOC link Prices
TOC link Offering information  
 
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At a glance

This offering includes:

  • WebSphere Everyplace Mobile Portal Enable V5.0
    • Structure for a Web site
    • Structure for portlet applications
    • Support for device-independent markup language ("write once, render many")
    • Tooling support for application development
  • WebSphere Everyplace Mobile Device Enable V5.0
    • Provides eligibility for updates for additional device support as they become available

 
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Overview

WebSphere® Everyplace™ is a family of offerings that combines and integrates the entire IBM middleware infrastructure needed to connect, adapt, manage, transform, and scale today's Web applications and legacy data into tomorrow's pervasive applications.

WebSphere Everyplace Mobile Portal Enable is an advanced content adaptation product that addresses several important elements of a mobile portal strategy. WebSphere Portal for Multiplatforms (either Enable or Extend) is a prerequisite for WebSphere Everyplace Mobile Portal Enable.

WebSphere Everyplace Mobile Device Enable is an optional service that can be purchased with WebSphere Everyplace Mobile Portal Enable. WebSphere Everyplace Mobile Device Enable entitles you to receive additional device support updates that may become available from IBM after new devices become available from device manufacturers. The support updates that you will receive via WebSphere Everyplace Mobile Device Enable are complementary to, not part of, the WebSphere Everyplace Mobile Portal Enable product.

Mobile portals are an important strategy for customers who want to gain market advantage, increase customer loyalty, and increase revenues by leveraging the data market. It is essential for a mobile portal solution to offer easy-to-use services and applications to attract and retain customers, as well as provide an environment that simplifies integration by application and content providers for delivery of their services.

For additional information and details about WebSphere Everyplace Mobile Portal Enable V5, contact your IBM software representative and visit the following Web site


 
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Key prerequisites
  • Passport Advantage® Agreement
  • One of the following operating systems on a supported system:
    • AIX® V5.1 or V5.2 with maintenance levels
    • Solaris V2.8 or V2.9
    • Red Hat Enterprise Advanced Server Version 2.1
    • SUSE Linux™ Enterprise Server (SLES) Version 8
  • WebSphere Portal for Multiplatforms V5.0.2.2 (Enable or Extend)
  • A supported database
  • WebSphere Studio Site Developer V5.1.2 or WebSphere Studio Application Developer V5.1.2 (prerequisite to use the Mobile Portal Toolkit)

Refer to the Technical information section for more details.


 
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Planned availability dates
  • February 9, 2005: Electronic software delivery
  • February 28, 2005: Media and documentation

 
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Description

Image

WebSphere Everyplace Mobile Portal Enable V5.0 is an integrated server-side infrastructure offering that enables the design and deployment of mobile solutions, including the enablement of pervasive technologies for:

  • Multi-channel access of portal content
  • Write once, render on multiple devices

Support for the mobile portal navigation model enables more usable and flexible navigation on wireless devices. A mobile portal represents a set of pages with menu links that appear as text, icons, or both. These links allow the user to navigate to sub-menus or content pages. WebSphere Everyplace Mobile Portal Enable also offers:

  • Navigation, personalized experience, and multi-device rendering
  • User registration and profile management from land-line Web sites
  • Security, access control, and single sign-on
  • Aggregates any mix of applications into a unified display

The device-specific adaptation of WebSphere Everyplace Mobile Portal Enable offers the following benefits:

  • Defines a Model View Controller (MVC) structure, modes, and view states
  • Services for storing data, single sign-on, and content access
  • Integration services: click-to-action, page sequencing, enterprise applications, and collaboration
  • Separates portlet development from page layout and branding
  • Supports application integration on the screen

Diversity of mobile devices continues to increase, as do their capabilities. Devices differ in their physical characteristics (screen size, keyboard), as well as in the markup languages supported by their browsers. Providing a high-quality user experience is increasingly dependent on device-aware tooling and runtime device recognition that can optimize delivery based on device-specific capabilities.

WebSphere Everyplace Mobile Portal Enable enhances and improves the user experience. The features include:

  • Enablement
    • An easy, cost-effective way for content and application providers to deliver revenue-producing content and services, and minimize the complexity of integration
      • Device-independent markup language ("write once, render many") called XML-based Device Independent Markup Extensions (XDIME)
      • Access to a database containing mobile device characteristics
      • Tooling support for application development — markup/layout editors, samples, APIs, and documentation
      • Templates for rapid site development and enforcement of style guidelines
      • Includes XSLTs to translate existing markup to new and future XHTML devices
  • Tooling
    • For application developers, the Mobile Portal Toolkit provides access to pervasive services through the WebSphere Studio tools. The Mobile Portal Toolkit is based on proven technologies and uses open standards to help increase application usage.
  • XDIME Aggregator
    • The role of an aggregator in WebSphere Portal for Multiplatforms is to collect information about a user's request, select related pages or portlets, and aggregate the output for display. The XDIME aggregator extends the existing aggregation support in WebSphere Portal for Multiplatforms to XDIME.
    • When WebSphere Everyplace Mobile Portal Enable receives a request from a device, the XDIME aggregator uses the navigation tree created by the Manage Mobile Pages to select and aggregate the output (pages, portlets, URLs) in XDIME. During the process of aggregation, the aggregator evaluates the meta-data attributes for each navigation node. For instance, the aggregator queries the attributes to display appropriate icons or alternate text. Also, the device capability attributes are compared with those defined by the device policy database to determine whether to present the corresponding page, URL, or portlet for the node. The aggregator also supports display of preload notices.
  • Manage Mobile Pages
    • The Manage Mobile Pages portlet allows portal administrators and marketing personnel define how users will navigate the portal. The mobile pages navigation tree is stored in the navigation model of WebSphere Portal for Multiplatforms and consists of nodes that represent pages, URLs, labels, or portlets. At runtime, the XDIME aggregator displays and allows users to navigate the tree created by Manage Mobile Pages. Manage Mobile Pages also supports the configuration of meta-data for each navigation node and portlet on a page. Some meta-data will be standard (device characteristics, icons) and understood by the XDIME aggregator. Configuration of custom meta-data is also supported, but a custom aggregator or other functionality is required to use this data.
    • Support for meta-data configuration enables a higher quality user experience by fine-tuning content delivery based on device type and capabilities — for instance, filtering image and audio content when a device does not support those features, or filtering content based on device type or manufacturer. At runtime, the aggregator queries the meta-data for a node to determine whether the corresponding page, URL, label, or portlet is to be included in the display output.
    • The Manage Mobile Pages portlet will create the navigation for wireless devices and PDAs, and support the configuration of meta-data as provided by the Extended Attributes Configuration Portlet
  • Preload Notice
    • Preload Notices are typically informational pages that are optionally displayed after a link is selected and before it is displayed. They may be used to insert special promotional advertisements, notify users of billable charges associated with a selection, or provide a warning regarding the content to be displayed.
    • The Manage Mobile Pages portlet will:
      • Allow configuration of where preload notices appear in the navigation
      • Allow selection of pre-defined rules for determining when a preload notice is displayed
      • Provide a mechanism for navigation to flow from the preload notice to the target link
  • XDIME Portlets
    • A set of XDIME portlets is provided to demonstrate out-of-box capability, and as samples for development purposes.
      • My Favorites, Weather, Mobile Welcome, Reminders (view only), and World Clock (local time only)
  • Multi-Channel Server (MCS)
    • MCS is the runtime component that transforms XDIME input by matching it with policies in the device repository to generate device-specific output. The runtime supports generation of multiple markup languages, including XHTML Basic, XHTML Mobile Profile, WML, and HTML. The MCS runtime is integrated into WebSphere Portal via a Portal Filter. A Portlet Filter is provided that allows the direct integration of portlets generating XHTML-MP, XHTML Basic, or WML markup. The Portlet Filter applies an XSLT style sheet as part of the transformation. Two XSLTs are provided:
      • XHTML Mobile Profile or Basic to XDIME
      • WML to XDIME
    • Custom XSLTs can be created as needed.
  • Repository of mobile device policies
    • Policies define visual presentation elements (for example, page layouts and style sheets) and device attribute information. The repository is queried by the runtime to generate device-specific markup, and is also consulted by the Manage Mobile Pages, XDIME aggregator, and tooling.

WebSphere Portal for Multiplatforms V5.0.2.2 (either the Enable or Extend configuration) is a prerequisite for WebSphere Everyplace Mobile Portal Enable. For more information about WebSphere Portal for Multiplatforms (program number 5724-E76), contact your IBM software representative, or visit the following Web site to find product information and announcements

Globalization

In addition to English, WebSphere Everyplace Mobile Portal Enable is provided in nine other languages: Brazilian Portuguese, French, German, Italian, Japanese, Korean, Simplified Chinese, Spanish, and Traditional Chinese. All of these languages are on the same program media which is available worldwide. Language selection is made during installation and configuration of the program. Technical assistance and support is provided in the language generally spoken in the customer's country or region.

Mobile Portal Toolkit V5 for WebSphere Studio

The Mobile Portal Toolkit for WebSphere Studio is provided with WebSphere Everyplace Mobile Portal Enable. The Mobile Portal Toolkit provides the necessary tools to develop portlet applications for mobile devices.

The following components of the Mobile Portal Toolkit are targeted for WebSphere Everyplace Mobile Portal Enable:

  • Java™ Portlet Wizard which includes markup support for the following mobile markups:
    • HTML
    • WML
    • CHTML
    • XDIME
  • WebSphere Studio-based Policy Manager, which is used to create policies that are referenced in the XDIME markup and used by MCS to make the best decision for emitting device-dependent markup to a target device, will be included
  • Sample XDIME portlet application
    • MCS runtime and XDIME aggregator support for the Toolkit unit test environment (UTE)
  • Toolkit UTE extensions to support the MCS runtime and XDIME Aggregator

Note: Mobile Portal Toolkit V5.0 for WebSphere Studio requires WebSphere Studio Site Developer V5.1.2 or WebSphere Studio Application Developer V5.1.2 as a prerequisite. Prerequisites must be purchased separately.

WebSphere Everyplace Mobile Device Enable

This optional service allows WebSphere Everyplace Mobile Portal Enable customers who purchase this option to receive device support updates that may become available from IBM after the devices become available from the device manufacturers. If a customer chooses to purchase this option, the quantity of licenses for this option should be equal to the quantity of the customer's WebSphere Everyplace Mobile Portal Enable processor licenses.

Accessibility by people with disabilities

WebSphere Everyplace Mobile Portal Enable V5 provides the following accessibility features for the following environments:

  • Web applications:
    • Summarizes the content of each graph and chart, or uses the logdesc attribute to link to the description or data.
    • When an applet, plug-in, or other application is required to be present, provides a link to one that is directly accessible, or provides alternate content for those which are not directly accessible.
    • Provides methods for skipping over navigation links to get to main content of page.
    • Provides a title for each FRAME element and frame page; provides an accessible source for each frame.
    • All information conveyed with color is also conveyed in the absence of color.
    • Avoids causing content to blink, flicker, or move.
    • Accessibility using available tools has been tested.
  • Java applications:
    • Provides keyboard equivalents for actions.
    • Does not interfere with keyboard accessibility features built into the operating system.
    • Implements the Java Accessibility API.
    • Sets the focus.
    • Associates labels with controls, objects, and icons.
    • Uses color as an enhancement, not as the only way to convey information or indicate actions.
    • Supports system settings for high contrast for all user interface controls and client area content.
    • Supports system settings for size, font, and color for all user interface controls.
    • Provides an option to adjust timed responses or allow the instruction to persist.
    • Avoids the use of blinking text, objects, or other elements.
    • Accessibility verified using standard accessibility test tools or through manual methods.

 
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Product positioning

               WebSphere
               Everyplace         WebSphere          WebSphere
               Mobile Portal      Everyplace         Everyplace
               Enable             Mobile Portal      Access
 
Value          Build and          Build and          Build and
 Proposition    deploy device      deploy device      deploy
                independent        independent        workforce
                applications       applications       mobility
                that operate in    that operate in    applications
                connected mode     connected mode     that operate in
                                                      connected as
                                                      well as
                                                      intermittently
                                                      connected mode
 
Usage          Primarily          Business to        Business to
 Scenarios      business to        consumer           employee
                consumer
 
End            Enterprises        Service            Enterprises
 Customer                          Providers
 
Includes       No                 Yes                Yes (usage
 WebSphere                                            limitations
 Portal                                               apply)
 Server

For more information about WebSphere Everyplace Mobile Portal Enable and related products, visit the following IBM Web sites and/or contact an IBM software representative

Trademarks

 
Everyplace is a trademark of International Business Machines Corporation in the United States or other countries or both.
 
WebSphere, Passport Advantage, and AIX are registered trademarks of International Business Machines Corporation in the United States or other countries or both.
 
Java is a trademark of Sun Microsystems, Inc.
 
Linux is a trademark of Linus Torvalds in the United States, other countries or both
 
Other company, product, and service names may be trademarks or service marks of others.

 
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Offering information

Product information is available via the Offering Information Web site

Also, visit the Passport Advantage® Web site


 
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Publications

No printed publications are shipped with this product.

The IBM Publications Center

The Publications Center is a worldwide central repository for IBM product publications and marketing material with a catalog of 70,000 items. Extensive search facilities are provided. Payment options for orders are via credit card (in the U.S.) or customer number for 50 countries. A large number of publications are available online in various file formats, and they can all be downloaded by all countries free of charge.

The IBM Publications Notification System (PNS)

PNS enables subscribers to set up profiles of interest by order number/product number. PNS subscribers automatically receive e-mail notifications of all new publications defined in their profiles. These may then be ordered/downloaded from the Publications Center.

The PNS site is available in English and Canadian French.
 
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Technical information

Specified operating environment

Hardware requirements

WebSphere® Everyplace™ Mobile Portal Enable V5 requires one of the following environments:

  • IBM eServer pSeries® with AIX® Version V5.1, with AIX V5.1 PTF levels installed
  • pSeries with AIX Version V5.2, with AIX V5.2 PTF levels installed
  • Sun with Solaris V2.8 or V2.9 installed
  • Linux™ on Intel™ IA32

The exact system and available disk space requirements will vary depending on the WebSphere Everyplace Mobile Portal Enable V5 components that are selected for installation and the number of users, applications, and resources to be supported in each customer environment.

WebSphere Everyplace Mobile Portal Enable V5 includes support for mobile device types that support the following protocols:

  • XHTML Mobile Profile 1.0
  • WML 1.1, 1.2, and 1.3
  • XHTML Basic 1.0
  • HTML 3.2 and 4.01

An extensive list of devices have been successfully tested with WebSphere Everyplace Mobile Portal Enable. To help ensure seamless integration for your specific solution, it is recommended that you contact your IBM software specialist to discuss the specific devices and configuration that will be used in your specific situation.

Software requirements

WebSphere Everyplace Mobile Portal Enable V5.0 requires:

  • One of the following operating systems:
    • IBM AIX V5.1 or AIX V5.2 with PTF levels installed
    • Sun Solaris V2.8 or V2.9
    • Red Hat Enterprise Advanced Server Version 2.1
    • SUSE Linux Enterprise Server (SLES) Version 8
  • Either DB2® 8.1 UDB with Fixpack 1, or Oracle V8.1.7 or V9i (V9.2.0.1)

    DB2 UDB 8.1 is included with WebSphere Everyplace Mobile Portal Enable. If Oracle is used, it must be purchased separately.

  • WebSphere Portal for Multiplatforms V5.0.2.2

    WebSphere Portal Enable or WebSphere Portal Extend must be acquired separately by the customer. The quantity of WebSphere Portal licenses should be equal to the number of processors on which WebSphere Everyplace Mobile Portal Enable is installed.

  • A supported Internet browser for Web-browser-based administrative access:
    • Supported browsers:
      • Internet Explorer 6.0 (Windows™)
      • Netscape 7.0 (Windows, AIX, Solaris)
      • Mozilla 1.4 (Windows)

The Mobile Portal Toolkit V5.0, a component of WebSphere Everyplace Mobile Portal Enable, requires:

  • Windows 2000 or Windows XP
  • Either WebSphere Studio Site Developer V5.1.2 or WebSphere Studio Application Developer V5.1.2
  • Portal Toolkit V5.0.2.2 (will be silently installed if not already present)

Customers may include other applications, such as Firewalls, as required for their specific situation.

For additional information and details about WebSphere Everyplace Mobile Portal Enable V5, contact your IBM software representative and visit the following Web sites

Planning information

Customer responsibilities: It is strongly recommended that each customer develop an integration plan for WebSphere Everyplace Mobile Portal V5, including an appropriate integration services agreement with IBM Global Services or other capable integration service provider.

Customers are responsible for acquiring any systems, software prerequisites, and any other additional software or requirements that may be needed for their operating environment.

Contact your IBM software representative or IBM Global Services representative for more help with determining the best solution for your specific environment.

Software Maintenance, previously referred to as Software Subscription and Technical Support, is included in the Passport Advantage Agreement. Installation and technical support is provided by the Software Maintenance offering of the IBM International Passport Advantage Agreement. This fee service enhances customer productivity, with voice and electronic access into IBM support organizations.

Packaging: WebSphere Everyplace Mobile Portal Enable is available only through IBM Passport Advantage. The program is provided via electronic download from the Passport Advantage site and on CD-ROMs in the Passport Advantage media pack. There are no printed publications included with the program, but documentation is provided in softcopy with the program code.

Security, auditability, and control

The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communication facilities.
 
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Ordering information

This product is only available via Passport Advantage. It is not available as a shrinkwrap program package outside of Passport Advantage.

Product information

Licensed
function                     Product              Product
title                        group                category
 
WebSphere Everyplace         IBM Pervasive        WebSphere
 Mobile Portal Enable         Computing            Everyplace
                              Division             Service
                                                   Delivery
 
WebSphere Everyplace         IBM Pervasive        WebSphere
 Mobile Device Enable         Computing            Everyplace
                              Division             Service
                                                   Delivery

The WebSphere Everyplace Mobile Portal Enable charge structure is based on a one-time charge per processor. The optional WebSphere Everyplace Mobile Device Enable is also based on a one-time charge per processor. The actual price each customer pays for each license depends on that customer's Passport Advantage Agreement terms and discount level.

If the WebSphere Everyplace Mobile Device Enable option is purchased, it must be purchased on a one-for-one basis with the WebSphere Everyplace Mobile Portal Enable licenses. That is, if any WebSphere Everyplace Mobile Device Enable licenses are purchased, the quantity of those licenses should be equal to the quantity of the customer's WebSphere Everyplace Mobile Portal Enable licenses. For example, if a customer who purchases three processor licenses for the WebSphere Everyplace Mobile Portal Enable product also wants to purchase the WebSphere Everyplace Mobile Device Enable option, they must purchase the WebSphere Everyplace Mobile Device Enable license in a quantity of three.

The charge structure for the prerequisite WebSphere Portal for Multiplatforms is also based on per processor. Customers must purchase a separate WebSphere Portal for Multiplatforms license for each processor on which WebSphere Everyplace Mobile Portal Enable will be installed. For example, if the customer purchases three WebSphere Everyplace Mobile Portal Enable licenses, they will also need to purchase three licenses for WebSphere Portal for Multiplatforms.

Passport Advantage program licenses

IBM WebSphere Everyplace Mobile Portal Enable

Part                                              Part
description                                       number
 
WebSphere Everyplace Mobile
 Portal Enable
Mobile Portal Enable Per                          D54WSLL
 Processor License and SW
 Maintenance 12 Months
Mobile Portal Enable Per                          D54WTLL
 Processor SW Maintenance
 Reinstatement 12 Months
Mobile Portal Enable Per                          E01QULL
 Processor SW Maintenance Annual
 Renewal
 
WebSphere Everyplace Mobile
 Device Enable
Mobile Device Enable Per                          D54WPLL
 Processor License and SW
 Maintenance 12 Months
Mobile Device Enable Per                          D54WQLL
 Processor SW Maintenance
 Reinstatement 12 Months
Mobile Device Enable Per                          E01QTLL
 Processor SW Maintenance Annual
 Renewal

Passport Advantage supply

Program name/                                     Part
description                                       number
 
Mobile Portal Enable V5.0.0
Media Pack Multilingual                           BK083ML
 including U.S. English; Solaris
 (Sun Microsystems), AIX V5.x,
 Other; CD-ROM Digital Disk --
 ISO 9660 Standard, V5.0.0
 
Mobile Device Enable V5.0.0
Media Pack Multilingual                           BK084ML
 including U.S. English; Solaris
 (Sun Microsystems), AIX V5.x,
 Other; CD-ROM Digital Disk --
 ISO 9660 Standard, V5.0.0

Passport Advantage customer: Media pack entitlement details

Customers with active maintenance or subscription for the products listed are entitled to receive the corresponding media pack. There are no previously announced products that are eligible for the Passport Advantage no-charge upgrade to this product.

Entitled
maintenance              Media
offerings                packs                           Part
description              description                     number
 
Mobile Portal Enable V5.0.0
 
IBM                      Mobile Portal Enable;           BK083ML
 WebSphere                Multilingual
 Everyplace               including U.S. English;
 Mobile Portal            Solaris (Sun
 Enable Proc              Microsystems), AIX
                          V5.x, Other; CD-ROM
                          Digital Disk -- ISO
                          9660 Standard
 
Mobile Device Enable V5.0.0
 
IBM                      Mobile Device Enable;           BK084ML
 WebSphere                Multilingual
 Everyplace               including U.S. English;
 Mobile Device            Solaris (Sun
 Enable Proc              Microsystems), AIX
                          V5.x, Other; CD-ROM
                          Digital Disk -- ISO
                          9660 Standard

 
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Terms and conditions

This product is only available via Passport Advantage. It is not available as a shrinkwrap program package outside of Passport Advantage.

Licensing: IBM International Program License Agreement. Proofs of Entitlement (PoEs) are required for all authorized use.

Part number products only, offered outside of Passport Advantage, where applicable, are license only and do not include Software Maintenance.

This software license includes Software Maintenance, previously referred to as Software Subscription and Technical Support.

License information form number

Program                     Program               Form
name                        number                number
 
IBM WebSphere               5724-L24              L-KFRS-68CS4L
 Everyplace Mobile
 Portal Enable

Limited warranty applies: Yes

Warranty: This program has warranty for a minimum of one year from acquisition from IBM or authorized IBM Business Partner. The warranty provided to the customer, for at least one year from acquisition, is access to databases (read Web sites) for program information and FAQs, including any known fixes to defects, which the customer can download or obtain otherwise and install at leisure.

Program technical support: Technical support of a program product will be available for a minimum of three years from the general availability date, as long as your Software Maintenance is in effect. This technical support allows you to obtain assistance (via telephone or electronic means) from IBM for product-specific, task-oriented questions regarding the installation and operation of the program product. Software Maintenance also provides you with access to updates, releases, and versions of the program. Customers will be notified, via announcement letter, of discontinuance of support with 12 months' notice. If you require additional technical support from IBM, including an extension of support beyond the discontinuance date, contact your IBM representative or IBM Business Partner. This extension may be available for a fee.

Money-back guarantee: If for any reason you are dissatisfied with the program, return it within 30 days from the invoice date, to the party (either IBM or its reseller) from whom you acquired it, for a refund. This applies only to your first acquisition of the program.

Copy and use on home/portable computer

Product                            Copy and use on home/
name                               portable computer?
 
IBM WebSphere Everyplace           Yes
 Mobile Portal Enable

Volume orders (IVO): No

Passport Advantage applies: Yes and through the Passport Advantage Web site at

Usage restriction: Yes

WebSphere Everyplace Mobile Portal Enable (the program) includes other software products and components. The program and some of these components may include unique terms and conditions, in addition to the terms and conditions of the International Program License Agreement (IPLA) and IBM Passport Advantage. A separate license is required for each processor that utilizes the program.

Unique terms and conditions are included in the License Information (LI) that is provided with the WebSphere Everyplace Mobile Portal Enable program. On or near the same date as the planned availability of the program, the basic IBM licensing agreement and the LI for the program will be available for review on the IBM Software License Agreement site

WebSphere Everyplace Mobile Device Enable is optional and is for use only with WebSphere Everyplace Mobile Portal Enable. If the WebSphere Everyplace Mobile Device Enable option is purchased, it must be in a quantity equal to the number of WebSphere Everyplace Mobile Portal Enable licenses.

WebSphere Portal for Multiplatforms V5.0.2.2 is a prerequisite for WebSphere Everyplace Mobile Portal Enable V5.0 on a one-for-one basis. Customers must acquire a separate WebSphere Portal for Multiplatforms (Enable or Extend) license for each processor on which WebSphere Everyplace Mobile Portal Enable will be installed. The actual price each customer pays for each license depends on that customer's Passport Advantage Agreement terms and discount level.

Software Maintenance applies: Yes

Software Maintenance, previously referred to as Software Subscription and Technical Support, is included in the Passport Advantage Agreement. Installation and technical support is provided by the Software Maintenance offering of the IBM International Passport Advantage Agreement. This fee service enhances customer productivity, with voice and electronic access into IBM support organizations.

IBM includes one year of Software Maintenance with the initial license acquisition of each program acquired. The initial period of Software Maintenance can be extended by the purchase of a renewal option that is available.

While your Software Maintenance is in effect, IBM provides you assistance for your routine, short duration installation and usage (how-to) questions; and code-related questions. IBM provides assistance via telephone and, if available, electronic access, only to your information systems (IS) technical support personnel during the normal business hours (published prime shift hours) of your IBM support center. (This assistance is not available to your end users.) IBM provides Severity 1 assistance 24 hours a day, every day of the year. For additional details, consult your IBM Software Support Guide at

Software Maintenance does not include assistance for the design and development of applications, your use of programs in other than their specified operating environment, or failures caused by products for which IBM is not responsible under this agreement.

For more information about the Passport Advantage Agreement, visit the Passport Advantage Web site at

iSeries™ Software Maintenance applies: No

Educational allowance available: Not applicable
 
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IBM Electronic Services

IBM Global Services has transformed its delivery of hardware and software support services to put you on the road to higher systems availability. IBM Electronic Services is a Web-enabled solution that provides you with an exclusive, no-additional-charge enhancement to the service and support on the IBM eServer. You should benefit from greater system availability due to faster problem resolution and preemptive monitoring. IBM Electronic Services is comprised of two separate but complementary elements: IBM Electronic Services news page and IBM Electronic Service Agent™.

IBM Electronic Services news page provides you with a single Internet entry point that replaces the multiple entry points traditionally used by customers to access IBM Internet services and support. The news page enables you to gain easier access to IBM resources for assistance in resolving technical problems.

The IBM Electronic Service Agent is no-additional charge software that resides on your IBM eServer system. It is designed to proactively monitor events and transmit system inventory information to IBM on a periodic, customer-defined timetable. The IBM Electronic Service Agent tracks system inventory, hardware error logs, and performance information. If the server is under a current IBM maintenance service agreement or within the IBM warranty period, the Service Agent automatically reports hardware problems to IBM. Early knowledge about potential problems enables IBM to provide proactive service that maintains higher system availability and performance. In addition, information collected through the Service Agent will be made available to IBM service support representatives when they are helping answer your questions or diagnosing problems.

To learn how IBM Electronic Services can work for you, visit


 
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Prices

Passport Advantage

For Passport Advantage information and charges, contact your IBM representative or authorized IBM Business Partner. Additional information is also available at

Trademarks

 
Everyplace, iSeries, and Electronic Service Agent are trademarks of International Business Machines Corporation in the United States or other countries or both.
 
The e-business logo, Passport Advantage, WebSphere, AIX, pSeries, and DB2 are registered trademarks of International Business Machines Corporation in the United States or other countries or both.
 
Intel is a trademark of Intel Corporation.
 
Windows is a trademark of Microsoft Corporation.
 
Linux is a trademark of Linus Torvalds in the United States, other countries or both
 
Other company, product, and service names may be trademarks or service marks of others.

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