IBM WebSphere Voice Server V5.1.1 adds additional languages for Media Resource Control Protocol
IBM United States Software Announcement 204-302December 14, 2004
 ENUS204-302.PDF (63KB)
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At a glance
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| At a glance |
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IBM WebSphere Voice Server V5.1.1 includes IBM WebSphere Voice Server V5.1, and IBM WebSphere Voice Server V4.2 for AIX, and provides the following new function:
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New languages supporting the emerging Media Resource Control Protocol (MRCP) standard for
connectivity to multiple qualified IVR vendors who support the MRCP standard
- Australian English language support (Australian English uses U.K. English CTTS support)
- Canadian French language support and CTTS support
- German language support and CTTS support
- Updated female voice for U.K. English CTTS
- Continued support for WebSphere Application Server infrastructure for common administrative console throughout the enterprise, as well as for scalability and reliability
- Continued support for Red Hat Enterprise Linux WS/ES/AS for Intel 3.0 and SuSE SLES 8.0
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| Overview |
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IBM WebSphere® Voice Server (WVS) for Multiplatforms V5.1.1 includes WebSphere Voice Server V5.1 for Media Resource Control Protocol (MRCP) and WVS V4.2 for AIX®. It delivers the following additional language support:
- Australian English language support
- Canadian French language and Concatenative Text-To-Speech (CTTS) support
- German language and CTTS support
- Updated female voice for U.K. English CTTS
WebSphere Voice Server V5.1.x (V5.1.x refers to both V5.1, and V5.1.1) continues to provide:
- Support for connectivity to multiple qualified Interactive Voice Response (IVR) vendors, including those who support the emerging MRCP V1 draft 4. For a list of compatible IVRs, visit
- Support for Red Hat Enterprise Linux™ WS/ES/AS for Intel™ 3.0 and SuSE SLES 8.0
- Support for VoiceXML 2.0 Builtin Grammar Types, Speech Recognition Grammar Specification (SRGS) 1.0, Speech Synthesis Markup Language (SSML) 1.0
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| Key prerequisites |
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- Be a Passport Advantage® customer
- A Single-Byte Character System (SBCS) operating system*
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Double-Byte Character System (DBCS) support for AIX 5.1 is required for
WebSphere Voice Server V4.2 for AIX for Cantonese, Korean, Japanese, and
Simplified Chinese.
For details, refer to the Hardware requirements and Software requirements sections.
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| Planned availability dates |
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- December 17, 2004: Electronic software delivery
- January 21, 2005: Media and documentation
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| Description |
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Highlighted features of WebSphere Voice Server (WVS) V5.1.1
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Additional language support for Linux (MRCP)
- Australian English language support
- Language support plus new third-generation CTTS female voice, in addition to the previously available male voice, for Canadian French
- Language support and third-generation CTTS male and female voices for German
- Updated third-generation CTTS female voice for U.K. English
- Updated CTTS for U.S. English, includes programming fixes from PTF #1
Highlighted features of WVS V5.1
For use with third-party IVR vendors with qualified compatible MRCP VXML2 browsers:
- Third-generation CTTS male and female voices for U.S. English and Japanese
- Third-generation CTTS female voice Simplified Chinese
WVS V4.2 for use with WVR for AIX Telephony Platform:
- Third-generation CTTS male and female voices for U.S. English, U.K. English, French, and German
- Third-generation CTTS female voice for Japanese
- Dutch ASR with the availability of ScanSoft RealSpeak Dutch TTS
- Korean ASR and third-generation male voice CTTS
- The availability of ScanSoft RealSpeak Cantonese, Dutch, Korean, and Italian TTS
WVS V5.1.x product features
- Ability to utilize the J2EE architecture and Enterprise JavaBeans for core functionality. WVS runs as a Enterprise Application in WebSphere Application Server V5.1 extending WebSphere Application Server reliability, scalability, and availability to the WVS 5.1.x server.
- Support for MRCP V1 Draft 4, Speech Recognition Grammar Specification (SRGS) 1.0, Speech Synthesis Markup Language (SSML) 1.0.
- Capability to barge-in — Allows user to interrupt the dialog and respond to a prompt.
- Grammar-based speech recognition, including support for dynamic grammars.
- System administration leveraging WebSphere Application Server Network Deployment V5.1 which includes the WebSphere Application Server System Administrator's Console for ease of configuration, administration, troubleshooting, reviewing log, and trace information. WVS V5.1.x provides additional voice-specific administration panels to facilitate configuration, monitoring, and troubleshooting.
- WebSphere Application Server Network Dispatcher Edge Components (included with WebSphere Application Server Network Deployment) in front of a multi-machine WVS install to allow IP spraying. This allows machines to be taken out of service for maintenance and automatic failover and provides for scaling of the MRCP server.
- WebSphere Application Server Network Deployment Manager that allows a single WebSphere Application Server System Administrator's Console to manage a network of WVS V5.1.x machines.
WVS V4.2 product features
- Support for VoiceXML 2.0, SRGS 1.0, SSML 1.0
- Barge-in — Allows user to interrupt the dialog and respond to a prompt
- Grammar-based speech recognition, including support for dynamic grammars
IBM developed engines
- IBM Speech Recognition engine featuring speaker-independent, telephony voice models TTS engine to synthesize speech from application text
- Concatenative TTS engine that takes digital text and converts it to digital audio by applying human language-specific rules and algorithms
WVS for Multiplatforms V5.1.1 includes:
- Speech recognition software that can listen to words spoken over a telephone, recognizes these words, and passes the recognized words as text to an application
- Text-To-Speech (TTS) software that synthesizes speech from application text for playback over a telephone
- Connection to many telephony platforms that support the MRCP standard
- Development tools, including support for applications written in VoiceXML 2.0
WVS V5.1.x is a software product that can be integrated with other software and hardware telephony products to speech-enable these products and their associated applications.
By using an application developed with WVS, you can place a telephone call from either a landline or mobile phone.
- A separate telephony server answers this telephone call.
- The telephony server fetches a VoiceXML document from an application server such as WebSphere Application Server.
- The telephony server then interprets this document and either requests synthesis or recognition to occur on the WVS.
- With WVS V4.2 for AIX, WebSphere Voice Response acting as the telephony server communicates with the WVS which listens to the speaker and recognizes words.
- With WVS V5.1.x for MRCP, the third-party IVRs and VoiceXML gateway communicates with the WVS, which listens to the speaker and recognizes words.
- These recognized words are then passed to the application, running on an application server such as WebSphere Application Server.
- WVS then uses the text to synthesize speech, which the telephony server routes back to the handset where the caller can hear it.
The following are examples of how WVS V5.1.x can be used:
Voice-enabling server applications
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Using open voice standards, software server applications, built on open industry standards, can be
enabled for voice access
- This allows you access to voice-enabled Web applications by using a telephone either wired or wirelessly.
- Voice-enable existing DTMF and pre-recorded audio IVR applications with speech recognition and TTS capabilities
Voice-enabling Web applications
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A combination of products that includes:
- IBM speech recognition and TTS engines for accepting voice input and generating synthesized speech output
- WebSphere Voice Server Application for testing your installation and configuration
- A Voice Toolkit including Windows™ runtime simulation for Web-based application development
Support software for integration with the following telephony platforms:
- WVR for AIX, V3.1, or V4.2 (using the included WVS V4.2 product)
- Third-party IVRs and VoiceXML gateways that are qualified and interoperate with the WVS V5.1.x using MRCP
Speech-enabling IVR application
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Is a product that includes:
- IBM speech recognition and TTS engines for recognizing voice input and generating synthesized speech output
- An application for testing your installation and configuration
- Support for system management functions
- Support software for integration with the WVR for AIX V3.1 and V4.2 (WVS V4.2 only)
Language support
The following information identifies language and TTS/CTTS (Concatenative TTS) support for each connection:
WVS V4.2 WVS V5.1.x
Language -- WVR/AIX (MRCP) -- Linux
U.S. English Yes Yes
U.K. English Yes Yes
Australian English Yes
Note: Speech
Recognition only, use
U.K. English CTTS
Brazilian Portuguese Yes
Canadian French Yes Yes
Dutch Yes
French Yes
German Yes Yes
Italian Yes
Spanish (Mexican and Yes
Castilian)
WVS V4.2 WVS V5.1.x
Language -- WVR/AIX (MRCP) -- Linux
Japanese Yes Yes
Korean Yes
Cantonese Chinese Yes
Simplified Chinese Yes Yes
WVS V4.2 — WVR/AIX:
- U.S. English supports male and two female voices in third-generation CTTS
- U.K. English, Canadian French, French, and German supports male and female voices in third-generation CTTS
- Japanese supports female voice in third-generation CTTS
- Korean supports male voice third-generation CTTS and a ScanSoft female voice
- Dutch, Cantonese, and Italian support ScanSoft TTS (female) only (no formant or concatenative IBM TTS)
- Simplified Chinese CTTS female voice
- Spanish provides Castilian Spanish and Mexican TTS
- Partial SSML support available (refer to the VoiceXML Programmer's Guide for specific details)
WVS V5.1.x — Linux:
- U.S. English supports male and two female voices in third-generation CTTS
- U.K. English supports male and female voices in third-generation CTTS
- Australian English uses U.K. English CTTS for TTS support
- Canadian French supports male and female voices in third-generation CTTS
- German supports male and female voices in third-generation CTTS
- Simplified Chinese CTTS female voice
- Japanese supports male and female voices in third-generation CTTS
Complimentary copies of the following products are included in the WVS product:
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WebSphere Application Server Network Deployment V5.1
( Note: The user is responsible to download and install Fix Pack 1 to WebSphere Application Server Network Deployment V5.1). This is a restricted license for use by the WVS V5.1.1 product only.
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Voice Toolkit V5.1 for WebSphere Studio includes the functionality in Voice Toolkit V5.0 (graphical
call flow generation, call control support using CCXML, VoiceXML 2.0 editor, grammar editor, and a
pronunciation builder, VoiceXML 1.0 to 2.0 conversion utilities, grammar conversion utilities,
integrated simulator for application testing and debug) which allows application developers to
easily add voice technology to middleware applications.
Note: Although the Voice Toolkit V5.1 for WebSphere Studio supports WVS V5.1.x, WVS V4.2, WVR V4.2, and WVAA V5.0, not all of the proceeding capabilities are applicable to each of these products. Additional capabilities provided for WebSphere Voice Server 5.1 support include:
- Grammar test tool that interfaces with a remote MRCP server
- Pronunciation migration tools for the new Lexicon file format
- Lexicon file support for custom pronunciations
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WebSphere Studio Site Developer V5.1.2 for Windows.
- A single use license will be provided for use with the Voice Toolkit V5.1 for WebSphere Studio.
- WebSphere Application Server can be used for internal evaluation and for the development, demonstration, and testing of applications. It provides open standards, the core element in many e-business solution offerings, by offering a rich set of application deployment services and transaction management. A trial version of WebSphere Application Server can be obtained at
Note: This WebSphere Application Server is not to be used on the same system that WVS runs on because WVS uses the WAS-ND version as included.
Accessibility by people with disabilities
WVS for Multiplatforms is a voice application enabler which appeals to the major user groups impacted by speech technology — system administrators, application developers, and application end users. WVS V5.1.x provides the following accessibility features for each user group:
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System administrators
- Provides accessible administration and monitoring interfaces for speech technology resources
- Offers text through standard system function calls or through an application programming interface (API) which supports interaction with assistive technology
- Provides accessible documentation
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Telephone callers (end users)
- Offers the capability of providing people with visual, manual, and/or mobility impairments access to business data and services using auditory user interfaces
- Helps businesses comply with Section 508 of the Americans with Disabilities Act
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Application developers
- Provides an accessible development environment for speech applications
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| Product positioning |
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WebSphere Voice Server V5.1.1 is a speech middleware software product that also includes WVS V5.1
and WVS V4.2. It replaces all previous versions of the WVS product.
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| Reference information |
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Refer to Software Announcement 204-200 , dated September 7, 2004.
Trademarks
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| Offering information |
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Product information is available via the Offering Information Web site
Also, visit the Passport Advantage® Web site
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| Publications |
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No hard copy publications are shipped with this product.
The IBM Publications Center
The Publications Center is a worldwide central repository for IBM product publications and marketing material with a catalog of 70,000 items. Extensive search facilities are provided. Payment options for orders are via credit card (in the U.S.) or customer number for 50 countries. A large number of publications are available online in various file formats, and they can all be downloaded by all countries free of charge.
The IBM Publications Notification System (PNS)
PNS enables subscribers to set up profiles of interest by order number/product number. PNS subscribers automatically receive e-mail notifications of all new publications defined in their profiles. These may then be ordered/downloaded from the Publications Center.
The PNS site is available in English and Canadian French.
Additionally WebSphere® Voice Server product documentation can be found on the Voice Zone product documentation page
and the WebSphere Voice Server Library page
in addition to the Publications site.
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| Technical information |
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Specified operating environment
Hardware requirements
Note: The WebSphere Voice Server V5.1.1 package includes WebSphere Voice Server V4.2, WebSphere Voice Server V5.1, and WebSphere Voice Server V5.1.1 content.
Note: V5.1.x refers to V5.1 and V5.1.1.
WebSphere Voice Server, (WVS V5.1.x content only) minimum requirements
- Third-party IVRs or VoiceXML2.0 gateways that interoperate with the WebSphere Voice Server V5.1 using MRCP V1 draft 4
- Supported hardware platforms for WebSphere Voice Server V5.1.x include Linux™ systems that meet the minimum hardware criteria defined below
Minimum hardware required:
Operating System Linux Processor Pentium(TM) III 1GHz (minimum) Memory (RAM) 2 GB RAM (minimum) Available Disk Space 2 GB Network TCP/IP Other CD-ROM
Voice Toolkit V5.1 for WebSphere Studio , (for use with WVS V5.1.x, WVS V4.2, WVR V4.2, and WVAA V5.0) minimum hardware requirements:
- System suitable for running Microsoft™ Windows™ 2000 or Windows XP
- Minimum of an Intel™ Pentium III 500 MHz processor or equivalent (1.0 GHz recommended)
- 768 MB RAM
- A display adapter setting of at least 256 colors and 800 x 600 resolution or higher (1024 x 768 resolution recommended)
- Sound card and speakers for audio playback
- 200 MB minimum free disk space (in addition to the disk space requirement for WebSphere Studio), plus additional space for the installation options selected by the user
- For installation, an additional 200 MB temporary space on the drive specified in your user TMP environment variable
WebSphere Voice Server (WVS V4.2 content only) minimum requirements
When used with WebSphere Voice Response for AIX®, V3.1 or V4.2 Telephony Platform
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IBM RS/6000® or pSeries® 233 MHz, or higher
- CD-ROM drive
- 512 MB RAM minimum required
- 500 MB of disk space minimum required per language install
- Local network — 10/100 Mb Ethernet
Note: WVS V4.2 requires the separately orderable WVR for AIX V3.1 or V4.2 products. The general WVR for AIX hardware requirements are identified in the WVR for AIX: General Information and Planning Guide .
A minimum configuration example is:
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RS/6000 Systems or pSeries systems that support the use of the digital trunk adapters (RS/6000 with
the IBM ARTIC 960RxD DTXA FC6310 adapter) for connectivity to the telephony networks. Memory and
CPU usage are defined in the WVR publications.
- RS/6000 or pSeries 233 MHz, or higher
- 512 MB RAM required, plus 15 MB per Speech Recognition, TTS engine configured and 300 MB for any CTTS option except U.S. English, German, French, and Simplified Chinese, which require an additional 600 MB
- 2 GB disk drive, or higher
- LAN adapter — 100 Mb Ethernet
Note: Refer to Software Announcement 204-141 , dated June 22, 2004, for the actual system requirements.
Software requirements
Note: The WebSphere Voice Server V5.1.1 package includes WVS V4.2, WVS V5.1, and WVS V5.1.1 content.
WVS (WVS V5.1.x content only) minimum requirements
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Operating system
- Red Hat Enterprise Linux WS/ES/AS for Intel 3.0 with Update 1 (2.4 Kernel) and SuSE Linux Enterprise Server 8, powered by United Linux 1.0 (SLES-8) (Intel) with Service Pack 2a or 3
Voice Toolkit V5.1 for WebSphere Studio requirements (for use with WVS V5.1.x, WVS V4.2, WVR V4.2, and WVAA V5.0)
- Microsoft Windows 2000 (Service Pack 4, or later) or Microsoft Windows XP (Service Pack 1, or later).
- An installed version of one of the following base platforms: WebSphere Studio Site Developer V5.1.2, WebSphere Studio Application Developer V5.1.2, or WebSphere Application Server Express V5.1.2.
- IBM Portal Toolkit is required for WVAA V5.0 voice portlet development.
WebSphere Voice Server, (WVS V4.2 content only) minimum requirements
WVS when used with WVR for AIX, V4.2 or V3.1 Telephony Platform
- WVS needs to be run on AIX V5.2 when WVR V4.2 is used as Telephony Platform
- WVS needs to be run on AIX V5.1 when WVR V3.1 is used as Telephony Platform
Deployment Environment for WVR for AIX
- PSTN (T1/E1) SS7 or VOIP-SIP connection for WVR for AIX product to switch network
- WVS recommends using Uncompressed G.711 voice when WVR AIX V4.2 is using VOIP-SIP connection for best speech recognition accuracy
- WebSphere Voice Server Client software installed on the WebSphere Voice Response system
- WebSphere Voice Server software and language software installed on separate pSeries machines for Speech Recognition and TTS capabilities
- Dedicated high-speed LAN for Distributed WVR systems and WVS systems (100 Mb Ethernet LAN depending on size of system)
- Web application server such as WebSphere Application Server hosting VoiceXML applications recommended
Note: Refer to Software Announcement 204-141 , dated June 22, 2004, for the actual system requirements.
Compatibility: WVS V5.1.1 is not compatible with previous versions. Previous versions of WVS must be uninstalled prior to installing WVS V5.1.1.
WVS V5.1.1 is a self contained entity inside of a single machine. This product does not coexist with prior versions of the WVS, WVS Speech Technologies, or WVR. This product does not coexist with customer applications on the same machine.
WVS V5.1.1 does include both WebSphere Voice Server V5.1 and the WebSphere Voice Server V4.2 product CDs that supported the AIX environment.
Limitations
When used with WVR for AIX Environment:
- WVR uses a VoiceXML browser application packaged with WVR. VoiceXML uses applications stored on a Web server instead of applications stored on WVR. Therefore, it does not use DirectTalk® SSI environment for managing applications.
- WebSphere Voice Server for Voice Response for AIX V3.1/V4.2 needs PTF #1 (which includes PTF U496041 and PTF U497760) to run on AIX V5.2. Previous versions of WVS for WVR for AIX must be uninstalled prior installing WVS V4.2.
Planning information
PvC Services is a worldwide, lab-based services unit that can assist you in implementing both speech and data PvC products. The services group can provide you with human factors studies and recommendations, ROI analysis, architecture, and development and installation services.
Contact Bill Glendenning at 512-823-6079 for PvC Voice and Data Services.
Packaging: WVS V5.1.1 is shipped in multiple separate Passport Advantage media pack packages of which it is "normally" necessary to order a minimum of two:
- One containing the base connection environment WVS V5.1.1 code
- A minimum of one language product to provide the desired language support for Speech Recognition
- If Concatenative TTS is desired, then the correct language product containing the Concatenative TTS product
Notes:
- Refer to the Ordering information section for a list of languages available with specific telephony or operating system platforms.
- Concatenative TTS (CTTS) may be ordered and executed in a standalone environment (without requiring the use of the WVS base product as a prerequisite) with the customer assuming responsibility for providing the necessary interface code.
Each media pack package contains one or more CD-ROMs, including:
- Program code
- Softcopy license (IPLA) which must be agreed to prior to installing the code
- Softcopy product documentation
Security, auditability, and control
WebSphere Voice Server uses the security and auditability features of the host hardware or software.
The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communication facilities.
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| Ordering information |
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This product is only available via Passport Advantage. It is not available as shrinkwrap.
Product information
Licensed Product Product function title group category IBM WebSphere Voice IBM Pervasive WebSphere Voice Server Canadian Computing Division Server French Concatenative TTS IBM WebSphere Voice IBM Pervasive WebSphere Voice Server German Computing Division Server Concatenative TTS IBM WebSphere Voice IBM Pervasive WebSphere Voice Server French Computing Division Server Concatenative TTS IBM WebSphere Voice IBM Pervasive WebSphere Voice Server Brazilian Computing Division Server Portuguese Concatenative TTS IBM WebSphere Voice IBM Pervasive WebSphere Voice Server U.S. English Computing Division Server Language Support IBM WebSphere Voice IBM Pervasive WebSphere Voice Server U.K. English Computing Division Server Language Support IBM WebSphere Voice IBM Pervasive WebSphere Voice Server Computing Division Server IBM WebSphere Voice IBM Pervasive WebSphere Voice Server Brazilian Computing Division Server Portuguese Language Support IBM WebSphere Voice IBM Pervasive WebSphere Voice Server Canadian Computing Division Server French Language Support IBM WebSphere Voice IBM Pervasive WebSphere Voice Server French Computing Division Server Language Support IBM WebSphere Voice IBM Pervasive WebSphere Voice Server German Computing Division Server Language Support IBM WebSphere Voice IBM Pervasive WebSphere Voice Server U.K. English Computing Division Server Concatenative Text-to-Speech IBM WebSphere Voice IBM Pervasive WebSphere Voice Server Spanish Computing Division Server Language Support IBM WebSphere Voice IBM Pervasive WebSphere Voice Server Japanese Computing Division Server Language Support Licensed Product Product function title group category IBM WebSphere Voice IBM Pervasive WebSphere Voice Server Simplified Computing Division Server Chinese Language Support IBM WebSphere Voice IBM Pervasive WebSphere Voice Server Spanish Computing Division Server Concatenative TTS IBM WebSphere Voice IBM Pervasive WebSphere Voice Server Japanese Computing Division Server Concatenative TTS IBM WebSphere Voice IBM Pervasive WebSphere Voice Server Simplified Computing Division Server Chinese Concatenative TTS IBM WebSphere Voice IBM Pervasive WebSphere Voice Server U.S. English Computing Division Server Concatenative Text-to-Speech IBM WebSphere Voice IBM Pervasive WebSphere Voice Server Australian Computing Division Server English Language Support
WebSphere Voice Server V5.1.1 is licensed Per Speech Port.
Each speech port corresponds to the support of a telephony channel, which is a single phone call established between the caller and the IVR application. The number of speech port authorizations required is equal to the number of telephony channels that have the ability to launch a speech session.
Passport Advantage program licenses
WebSphere Voice Server
Part Part description number IBM WebSphere Voice Server Japanese Language Support WVS Japanese Lang Support per D54HKLL Port License and SW Maintenance 12 Months WVS Japanese Lang Support per D54HLLL Port SW Maintenance Reinstatement 12 Months WVS Japanese Lang Support per E01KPLL Port SW Maintenance Annual Renewal
IBM WebSphere Voice Server Simplified Chinese Language Support WVS Simp Chinese Lang Support D54H3LL per Port License and SW Maintenance 12 Months WVS Simp Chin Lang Support per D54H4LL Port SW Maintenance Reinstatement 12 Months WVS Simp Chinese Lang Support E01KHLL per Port SW Maintenance Annual Renewal IBM WebSphere Voice Server Spanish Language Support WVS Spanish Lang Support per D54GLLL Port License and SW Maintenance 12 Months
Part Part description number WVS Spanish Lang Support per D54GMLL Port SW Maintenance Reinstatement 12 Months WVS Spanish Lang Support per E01KBLL Port SW Maintenance Annual Renewal
IBM WebSphere Voice Server German Language Support WVS German Lang Support per Port D54FSLL License and SW Maintenance 12 Months WVS German Lang Support per Port D54FTLL SW Maintenance Reinstatement 12 Months WVS German Lang Support per Port E01JXLL SW Maintenance Annual Renewal
IBM WebSphere Voice Server U.K. English Concatenative Text-to-Speech WVS U.K. Eng CTTS per Port License D54H5LL and SW Maintenance 12 Months WVS U.K. Eng CTTS per Port SW D54H6LL Maintenance Reinstatement 12 Months WVS U.K. Eng CTTS per Port SW E01KILL Maintenance Annual Renewal
IBM WebSphere Voice Server U.S. English Concatenative Text-to-Speech WVS U.S. Eng CTTS per Port License D54HALL and SW Maintenance 12 Months WVS U.S. Eng CTTS per Port SW D54HBLL Maintenance Reinstatement 12 Months WVS U.S. Eng CTTS per Port SW E01KKLL Maintenance Annual Renewal
Part Part description number IBM WebSphere Voice Server Australian English Language Support WVS AusEng Lang Support per Port D54FQLL License and SW Maintenance 12 Months WVS AusEng Lang Support per Port D54FRLL SW Maintenance Reinstatement 12 Months WVS AusEng Lang Support per Port E01JWLL SW Maintenance Annual Renewal
IBM WebSphere Voice Server Simplified Chinese Concatenative TTS WVS Simplified Chinese CTTS per D54HDLL Port License and SW Maintenance 12 Months WVS Simplified Chinese CTTS per D54HELL Port SW Maintenance Reinstatement 12 Months WVS Simplified Chinese CTTS per E01KMLL Port SW Maintenance Annual Renewal
IBM WebSphere Voice Server Spanish Concatenative TTS WVS Spanish CTTS per Port D54GELL License and SW Maintenance 12 Months WVS Spanish CTTS per Port SW D54GFLL Maintenance Reinstatement 12 Months WVS Spanish CTTS per Port SW E01K8LL Maintenance Annual Renewal
IBM WebSphere Voice Server Japanese Concatenative TTS WVS Japanese CTTS per Port D54HILL License and SW Maintenance 12 Months WVS Japanese CTTS per Port SW D54HJLL Maintenance Reinstatement 12 Months WVS Japanese CTTS per Port SW E01KNLL Maintenance Annual Renewal
IBM WebSphere Voice Server Brazilian Portuguese Concatenative TTS WVS Braz Port CTTS per Port D54GKLL License and SW Maintenance 12 Months WVS Braz Port CTTS per Port SW D54GNLL Maintenance Reinstatement 12 Months WVS Braz Port CTTS per Port SW E01KALL Maintenance Annual Renewal
IBM WebSphere Voice Server U.S. English Language Support WVS U.S. Eng Lang Support per Port D54H1LL License and SW Maintenance 12 Months WVS U.S. Eng Lang Support per Port D54H2LL SW Maintenance Reinstatement 12 Months WVS U.S. Eng Lang Support per Port E01KGLL SW Maintenance Annual Renewal
Part Part description number IBM WebSphere Voice Server French Concatenative TTS WVS French CTTS per Port License D54GPLL and SW Maintenance 12 Months WVS French CTTS per Port SW D54GQLL Maintenance Reinstatement 12 Months WVS French CTTS per Port SW E01KCLL Maintenance Annual Renewal
IBM WebSphere Voice Server Canadian French Concatenative TTS WCS Can Fr CTTS per Port License D54FYLL and SW Maintenance 12 Months WCS Can Fr CTTS per Port SW D54FZLL Maintenance Reinstatement 12 Months WCS Can Fr CTTS per Port SW E01K0LL Maintenance Annual Renewal
IBM WebSphere Voice Server German Concatenative TTS WVS German CTTS per Port License D54G8LL and SW Maintenance 12 Months WVS German CTTS per Port SW D54G9LL Maintenance Reinstatement 12 Months WVS German CTTS per Port SW E01K5LL Maintenance Annual Renewal
IBM WebSphere Voice Server Canadian French Language Support WVS Can Fr Lang Support per Port D54G4LL License and SW Maintenance 12 Months WVS Can Fr Lang Support per Port D54G5LL SW Maintenance Reinstatement 12 Months WVS Can Fr Lang Support per Port E01K3LL SW Maintenance Annual Renewal
IBM WebSphere Voice Server French Language Support WVS Fr Lang Support per Port D54GRLL License and SW Maintenance 12 Months WVS Fr Lang Support per Port SW D54GSLL Maintenance Reinstatement 12 Months WVS Fr Lang Support per Port SW E01KDLL Maintenance Annual Renewal
IBM WebSphere Voice Server Brazilian Portuguese Language Support WVS Braz Port Lang Support per D54FLLL Port License and SW Maintenance 12 Months WVS Braz Port Lang Support per D54FMLL Port SW Maintenance Reinstatement 12 Months WVS Braz Port Lang Support per E01JULL Port SW Maintenance Annual Renewal
Part Part description number IBM WebSphere Voice Server U.K. English Language Support WVS U.K. Eng Lang Support per Port D54H7LL License and SW Maintenance 12 Months WVS U.K. Eng Lang Support per Port D54H8LL SW Maintenance Reinstatement 12 Months WVS U.K. Eng Lang Support per Port E01KJLL SW Maintenance Annual Renewal
IBM WebSphere Voice Server WebSphere Voice Server per Port D54HULL License and SW Maintenance 12 Months WebSphere Voice Server per Port D54HVLL SW Maintenance Reinstatement 12 Months WebSphere Voice Server per Port E01KTLL SW Maintenance Annual Renewal
Note: The following lists of previously announced WVS products are still applicable for use with WVS V5.1.1 and remain available for order. They are listed here for your convenience.
Passport Advantage supply
Program name/ Part Description number WVS U.S. Eng Lang Support V5.1.0 Media Pack English U.S. AIX V5.x, BK05LNA Linux for x86 Series Intel-based servers CD-ROM Digital Disk -- ISO 9660 Standard V5.1.0 WVS U.K. Eng Lang Support V5.1.0 Media Pack English U.S. AIX V5.x, BK05MNA Linux for x86 Series Intel-based servers CD-ROM Digital Disk -- ISO 9660 Standard V5.1.0 WVS Spanish Lang Support V5.1.0 Media Pack English U.S. AIX V5.x BK05SNA CD-ROM Digital Disk -- ISO 9660 Standard V5.1.0 WVS Spanish CTS V5.1.0 Media Pack English U.S. AIX V5.x BK065NA CD-ROM Digital Disk -- ISO 9660 Standard V5.1.0 WVS Simp Chin Lang Support V5.1.0 Media Pack English U.S. AIX V5.x, BK05VNA Linux for x86 Series Intel-based servers CD-ROM Digital Disk -- ISO 9660 Standard V5.1.0 WVS Simp Chin CTS V5.1.0 Media Pack English U.S. AIX V5.x, BK068NA Linux for x86 Series Intel-based servers CD-ROM Digital Disk -- ISO 9660 Standard V5.1.0 WVS Japanese Lang Support V5.1.0 Media Pack English U.S. Windows BK05WNA 2000, AIX V5.x, Linux for x86Series Intel-based servers CD-ROM Digital Disk -- ISO 9660 Standard V5.1.0 WVS Japanese CTS V5.1.0 Media Pack English U.S. AIX V5.x, BK069NA Linux for x86 Series Intel-based servers CD-ROM Digital Disk -- ISO 9660 Standard V5.1.0 Program name/ Part Description number WVS French Lang Support V5.1.0 Media Pack English U.S. AIX V5.x BK05QNA CD-ROM Digital Disk -- ISO 9660 Standard V5.1.0 WVS French CTS V5.1.0 Media Pack English U.S. AIX V5.x BK063NA CD-ROM Digital Disk -- ISO 9660 Standard V5.1.0 WVS Braz Port Lang Support V5.1.0 Media Pack English U.S. AIX V5.x BK05NNA CD-ROM Digital Disk -- ISO 9660 Standard V5.1.0 WVS Braz Port CTS V5.1.0 Media Pack English U.S. AIX V5.x BK061NA CD-ROM Digital Disk -- ISO 9660 Standard V5.1.0 WVS Korean Lang Support V4.2.0 Media Pack English U.S. AIX V5.x BL02KNA CD-ROM Digital Disk -- ISO 9660 Standard V4.2.0 WVS Korean CTTS V4.2.0 Media Pack English U.S. AIX V5.x BL02YNA CD-ROM Digital Disk -- ISO 9660 Standard V4.2.0 WVS Italian Lang Support V4.2.0 Media Pack English U.S. AIX V5.x BL02FNA CD-ROM Digital Disk -- ISO 9660 Standard V4.2.0 WVS Dutch Lang Support V4.2.0 Media Pack English U.S. AIX V5.x BL02GNA CD-ROM Digital Disk -- ISO 9660 Standard V4.2.0 WVS Cantonese Lang Support V4.2.0 Media Pack English U.S. AIX V5.x BL02JNA CD-ROM Digital Disk -- ISO 9660 Standard V4.2.0 SS RS Korean CTTS for WVS V4.2.0 Media Pack English U.S. AIX V5.x BL032NA CD-ROM Digital Disk -- ISO 9660 Standard V4.2.0 SS RS Italian CTTS for WVS V4.2.0 Media Pack English U.S. AIX V5.x BL02TNA CD-ROM Digital Disk -- ISO 9660 Standard V4.2.0 SS RS Dutch CTTS for WVS V4.2.0 Media Pack English U.S. AIX V5.x BL02UNA CD-ROM Digital Disk -- ISO 9660 Standard V4.2.0 SS RS CantCTTS for WVS V4.2.0 Media Pack English U.S. AIX V5.x BL02XNA CD-ROM Digital Disk -- ISO 9660 Standard V4.2.0
WVS Aus En LS V5.1.1 Media Pack English U.S. Linux for BK06YNA x86 Series Intel-based servers CD-ROM Digital Disk -- ISO 9660 Standard V5.1.1 WVS Can Fr CTS V5.1.1 Media Pack English U.S. AIX V5.x, BK071NA Linux for x86 Series Intel-based servers CD-ROM Digital Disk -- ISO 9660 Standard V5.1.1 WVS Can Fr LangSupport V5.1.1 Media Pack English U.S. AIX V5.x, BK06ZNA Linux for x86 Series Intel-based servers CD-ROM Digital Disk -- ISO 9660 Standard V5.1.1 Program name/ Part Description number WVS German CTS V5.1.1 Media Pack English U.S. AIX V5.x, BK072NA Linux for x86 Series Intel-based servers CD-ROM Digital Disk -- ISO 9660 Standard V5.1.1 WVS German Lang Support V5.1.1 Media Pack English U.S. AIX V5.x, BK070NA Linux for x86 Series Intel-based servers CD-ROM Digital Disk -- ISO 9660 Standard V5.1.1 WVS U.K. Eng CTS V5.1.1 Media Pack English U.S. AIX V5.x, BK074NA Linux for x86 Series Intel-based servers CD-ROM Digital Disk -- ISO 9660 Standard V5.1.1 WVS U.S. EN CTS V5.1.1 Media Pack English U.S. AIX V5.x, BK075NA Linux for x86 Series Intel-based servers CD-ROM Digital Disk -- ISO 9660 Standard V5.1.1 WVS for Multiplatforms V5.1.1 Media Pack English U.S. AIX V5.x, BK073NA Linux for x86 Series Intel-based servers CD-ROM Digital Disk -- ISO 9660 Standard V5.1.1
Passport Advantage customer: Media pack entitlement details
Customers with active maintenance or subscription for the products listed are entitled to receive the corresponding media pack.
WVS Aus En LS V5.1.1
Entitled maintenance Media packs Part
offerings description description number
WebSphere Voice WVS Aus En LS English BK06YNA
Server Australian Eng U.S. Linux for
Language Support Port x86 Series Intel-based
servers CD-ROM
Digital Disk -- ISO
9660 Standard
WVS Can Fr CTTS V5.1.1
Entitled maintenance Media packs Part
offerings description description number
WebSphere Voice WVS Can Fr CTTS BK071NA
Server Canadian English U.S. AIX V5.x,
French Linux for x86 Series
Concatenative TTS Port Intel-based servers
CD-ROM Digital Disk --
ISO 9660 Standard
WVS Can Fr Lang Support V5.1.1
Entitled maintenance Media packs Part
offerings description description number
WebSphere Voice WVS Can Fr BK06ZNA
Server Canadian Lang Support English
French Language U.S. AIX V5.x, Linux
Support Port for x86 Series
Intel-based servers
CD-ROM Digital Disk --
ISO 9660 Standard
WVS German CTTS V5.1.1
Entitled maintenance Media packs Part
offerings description description number
WebSphere Voice WVS German CTTS BK072NA
Server German English U.S. AIX V5.x,
Concatenative TTS Linux for x86 Series
Port Intel-based servers
CD-ROM Digital Disk --
ISO 9660 Standard
WVS German Lang Support V5.1.1
Entitled maintenance Media packs Part
offerings description description number
WebSphere Voice WVS German BK070NA
Server German LangSupport English
Language Support Port U.S. AIX V5.x, Linux
for x86 Series
Intel-based servers
CD-ROM Digital Disk --
ISO 9660 Standard
WVS U.K. Eng CTTS V5.1.1
Entitled maintenance Media packs Part
offerings description description number
WebSphere Voice WVS U.K. Eng CTTS BK074NA
Server U.K. English English U.S. AIX V5.x,
Concatenative TTS Linux for x86 Series
Port Intel-based servers
CD-ROM Digital Disk --
ISO 9660 Standard
WVS U.S. EN CTTS V5.1.1
Entitled maintenance Media packs Part
offerings description description number
WebSphere Voice WVS U.S. EN CTTS English BK075NA
Server U.S. English U.S. AIX V5.x, Linux
Concatenative TTS for x86 Series
Port Intel-based servers
CD-ROM Digital Disk --
ISO 9660 Standard
WVS for Multiplatforms V5.1.1
Entitled maintenance Media packs Part
offerings description description number
WebSphere Voice WVS for BK073NA
Server Port Multiplatforms
English U.S. AIX V5.x,
Linux for x86 Series
Intel-based servers
CD-ROM Digital Disk --
ISO 9660 Standard
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| Terms and conditions |
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This product is only available via Passport Advantage. It is not available as shrinkwrap.
Licensing: IBM International Program License Agreement. Proofs of Entitlement (PoEs) are required for all authorized use.
Part number products only, offered outside of Passport Advantage, where applicable, are license only and do not include Software Maintenance.
License information form number
Program Program Form name number number WebSphere Voice 5724-I04 L-SMHK-65CSD3 Server
Limited warranty applies: Yes
Money-back guarantee: If for any reason you are dissatisfied with the program, return it within 30 days from the invoice date, to the party (either IBM or its reseller) from whom you acquired it, for a refund. This applies only to your first acquisition of the program.
Copy and use on home/portable computer: No
Volume orders (IVO): No
Passport Advantage applies: Yes and through the Passport Advantage Web site at
Usage restriction: Yes
Refer to the following Web site to review a copy of the license for WebSphere Voice Server V5.1.1
IBM Operational Support Services — Support line: No
iSeries™ Software Subscription applies: No
Educational allowance available:
Not applicable
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Passport Advantage
For Passport Advantage information and charges, contact your IBM representative or authorized IBM Business Partner. Additional information is also available at
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