IBM WebSphere Voice Server V5.1 supports the Media Resource Control Protocol standard to enable voice access to e-business
IBM United States Software Announcement 204-200September 7, 2004
 ENUS204-200.PDF (84KB)
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At a glance
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| At a glance |
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WebSphere Voice Server V5.1 includes WebSphere Voice Server V4.2 for AIX, and provides the following new function:
- Support for the emerging Media Resource Control Protocol (MRCP) standard for connectivity to multiple qualified Interactive Voice Response (IVR) vendors who support the MRCP standard
- Support for WebSphere Application Server infrastructure for common administrative console throughout the enterprise, as well as for scalability and reliability
- Support for Red Hat Enterprise Linux WS/ES/AS for Intel 3.0 and SUSE SLES 8.0
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| Overview |
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WebSphere® Voice Server (WVS) for Multiplatforms V5.1 also includes WVS V4.2 for AIX®, and delivers additional customer-focused enhancements:
- WebSphere Application Server infrastructure for common administrative console, install, deployment and logging throughout the enterprise, as well as for scalability and reliability
- Support for connectivity to multiple qualified Interactive Voice Response (IVR) vendors, including those who support the emerging Media Resource Control Protocol (MRCP) V1 draft 4
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For a list of compatible IVRs, visit
http://www.ibm.com/software/pervasive/voice_server/
- Support for Red Hat Enterprise Linux™ WS/ES/AS for Intel™ 3.0 and SUSE SLES 8.0
- Support for VoiceXML 2.0, Speech Recognition Grammar Specification (SRGS) 1.0, Speech Synthesis Markup Language (SSML) 1.0
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| Key prerequisites |
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- Be a Passport Advantage® customer
- A Single-Byte Character System (SBCS) operating system1
- 1
- Double-Byte Character System (DBCS) support for AIX 5.1 is required for WebSphere Voice Server V4.2 for AIX for Cantonese, Korean, Japanese, and Simplified Chinese.
For details, refer to the
Hardware requirements
and
Software requirements
sections.
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| Planned availability dates |
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- November 5, 2004, electronic software delivery
- December 3, 2004, media and documentation
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| Description |
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WVS for Multiplatforms V5.1 includes:
- Speech recognition software that can listen to words spoken over a telephone, recognizes these words, and passes the recognized words as text to an application
- Text-To-Speech (TTS) software that synthesizes speech from application text for play-back over a telephone
- Connection to many telephony platforms that support the MRCP standard
- Development tools, including support for applications written in VoiceXML 2.0
WVS V5.1 is a software product that can be integrated with other software and hardware telephony products to speech-enable these products and their associated applications.
By using an application developed with WVS, you can place a telephone call from either a landline or mobile phone.
- A separate telephony server answers this telephone call.
- The telephony server fetches a VoiceXML document from an application server such as WebSphere Application Server.
- The telephony server then interprets this document and either requests synthesis or recognition to occur on the WVS.
- With WVS V4.2 for AIX, WebSphere Voice Response acting as the telephony server communicates with the WVS which listens to the speaker and recognizes words.
- With WVS V5.1 for MRCP, the third-party IVRs and VoiceXML gateway communicates with the WVS, which listens to the speaker and recognizes words.
- These recognized words are then passed to the application, running on an application server such as WebSphere Application Server.
- WVS then uses the text to synthesize speech, which the telephony server routes back to the handset where the caller can hear it.
The following are examples of how WVS V5.1 can be used:
Voice-enabling server applications
- Using open voice standards, software server applications, built on open industry standards, can be enabled for voice access. This allows customers access to voice-enabled Web applications by using a telephone either wired or wirelessly.
- Voice-enable existing DTMF and pre-recorded audio IVR applications with speech recognition and TTS capabilities
Voice-enabling Web applications
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A combination of products that includes:
- IBM speech recognition and TTS engines for accepting voice input and generating synthesized speech output
- WebSphere Voice Server Application for testing your installation and configuration
- A Voice Toolkit including Windows™ runtime simulation for Web-based application development
Support software for integration with the following telephony platforms:
- WebSphere Voice Response (WVR) for AIX, V3.1 or V4.2 (using the included WVS V4.2 product)
- Third-party IVRs and VoiceXML gateways that are qualified and interoperate with the WVS V5.1 using MRCP
Speech-enabling IVR Application
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A product that includes:
- IBM speech recognition and TTS engines for recognizing voice input and generating synthesized speech output
- An application for testing your installation and configuration
- Support for System Management functions
- Support software for integration with the WVR for AIX V3.1 and V4.2 (WVS V4.2 only)
Language support: The following chart identifies language and TTS/CTTS (Concatenative TTS) support for each connection.
Note (WVS V4.2 — WVR/AIX):
- U.S. English supports male and two female voices in third-generation CTTS.
- U.K. English supports male and female voices in third-generation CTTS.
- French and German supports male and female voices in third-generation CTTS.
- Japanese supports female voice in third-generation CTTS.
- Canadian French supports both male and female voices.
- Korean supports male voice third-generation CTTS and a ScanSoft female voice.
- Dutch, Cantonese, and Italian support ScanSoft TTS (female) only (no formant or concatenative IBM TTS).
- Spanish provides Castilian Spanish and Mexican TTS.
- Partial SSML support is available (see VoiceXML Programmer's Guide for specific details).
Note (WVS V5.1 — Linux):
- U.S. English supports updated male and two female voices in third-generation CTTS.
- U.K. English supports updated male and female voices in third-generation CTTS.
- Simplified Chinese CTTS female voice is updated.
- Japanese supports male and updated female voices in third-generation CTTS.
Complimentary copies of the following products:
- WebSphere Application Server Network Deployment V5.1. This is a restricted license for use by the WVS V5.1 product only.
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Voice Toolkit V5.1 for WebSphere Studio includes the functionality in Voice Toolkit V5.0 (graphical
call flow generation, call control support using CCXML, VoiceXML 2.0 editor, grammar editor, and a
pronunciation builder, VoiceXML 1.0 to 2.0 conversion utilities, grammar conversion utilities,
integrated simulator for application testing and debug) which allows application developers to
easily add voice technology to middleware applications.
Note, although the Voice Toolkit V5.1 for WebSphere Studio supports WVS V5.1, WVS V4.2, WVR V4.2, and WVAA V5.0 not all of the proceeding capabilities are applicable to each of these products. Additional capabilities provided for WebSphere Voice Server 5.1 support include:
- Grammar test tool that interfaces with a remote MRCP server
- Pronunciation migration tools for the new Lexicon file format
- Lexicon file support for custom pronunciations
- WebSphere Studio Site Developer V5.1.2 for Windows. A single use license will be provided to be used with the Voice Toolkit V5.1 for WebSphere Studio.
- WebSphere Application Server can be used for internal evaluation and for the development, demonstration, and testing of applications. It provides open standards, the core element in many e-business solution offerings, by offering a rich set of application deployment services and transaction management. A trial version of WebSphere Application Server can be obtained at
Highlighted features of WVS V5.1
For use with third-party IVR vendors with qualified compatible MRCP VXML2 Browsers:
- Third-generation CTTS male and female voices for US English, UK English, and Japanese
- Third-generation CTTS female voice Simplified Chinese
WVS V4.2 for use with WVR for AIX Telephony Platform:
- Third-generation CTTS male and female voices for U.S. English, U.K. English, French, and German
- Third-generation CTTS female voice for Japanese
- Dutch ASR with the availability of ScanSoft RealSpeak Dutch TTS
- Korean ASR and third-generation male voice CTTS
- The availability of ScanSoft RealSpeak Cantonese, Dutch, Korean, and Italian TTS
WVS V5.1 product features
- Ability to utilize the J2EE architecture and Enterprise Java™ Beans for core functionality. WVS runs as a Enterprise Application in WebSphere Application Server (WAS) V5.1 extending WAS reliability, scalability, and availability to the WVS 5.1 server.
- Support for MRCP V1 Draft 4, Speech Recognition Grammar Specification (SRGS) 1.0, Speech Synthesis Markup Language (SSML) 1.0.
- Capability to barge-in — Allows user to interrupt the dialog and respond to a prompt.
- Grammar-based speech recognition, including support for dynamic grammars.
- System administration leveraging the WebSphere Application Server Network Deployment (WAS ND) V5.1 product which includes the WAS System Administrator's Console for ease of configuration, administration, troubleshooting, reviewing log and trace information. WVS V5.1 provides additional voice specific administration panels to facilitate configuration, monitoring, and troubleshooting.
- WAS Network Dispatcher Edge Components (included with WAS ND) in front of a multi-machine WVS install to allow IP spraying. This allows machines to be taken out of server for maintenance and automatic failover and provides for scaling of the MRCP server.
- WAS Network Deployment Manager that allows a single WAS System Administrator's Console to manage a network of WVS V5.1 machines.
WVS V4.2 product features
- Support for VoiceXML 2.0, Speech Recognition Grammar Specification (SRGS) 1.0, Speech Synthesis Markup Language (SSML) 1.0
- Barge-in — Allows user to interrupt the dialog and respond to a prompt
- Grammar-based speech recognition, including support for dynamic grammars
IBM-developed engines
- IBM Speech Recognition engine featuring speaker-independent, telephony voice models TTS engine to synthesize speech from application text
- Concatenative TTS engine that takes digital text and converts it to digital audio by applying human language-specific rules and algorithms
Accessibility by people with disabilities
WVS for Multiplatforms is a voice application enabler, which appeals to the major user groups impacted by speech technology — system administrators, application developers, and application end users. WVS V5.1 provides the following accessibility features for each user group:
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System administrators
- Provides accessible administration and monitoring interfaces for speech technology resources
- Offers text through standard system function calls or through an application programming interface (API), which supports interaction with assistive technology
- Provides accessible documentation
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Telephone callers (end users)
- Offers the capability of providing people with visual, manual, and/or mobility impairments access to business data and services using auditory user interfaces
- Helps businesses comply with Section 508 of the Americans with Disabilities Act
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Application developers
- Provides an accessible development environment for speech applications
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| Product positioning |
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WebSphere Voice Server V5.1 is a speech middleware software product that also includes WVS V4.2. It replaces several products for speech-enabling Web sites including WVS V3.1.1.
Trademarks
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| Offering Information |
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Product information is available via the Offering Information Web site
Also, visit the Passport Advantage® Web site
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| Publications |
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No hardcopy publications are shipped with this product.
The IBM Publications Center
The Publications Center is a worldwide central repository for IBM product publications and marketing material with a catalog of 70,000 items. Extensive search facilities are provided. Payment options for orders are via credit card (in the U.S.) or customer number for 50 countries. A large number of publications are available online in various file formats, and they can all be downloaded by all countries free of charge.
The IBM Publications Notification System (PNS)
PNS enables subscribers to set up profiles of interest by order
number/product number. PNS subscribers automatically receive e-mail
notifications of all new publications defined in their profiles. These
may then be ordered/downloaded from the Publications Center.
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| Technical information |
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Hardware requirements
Note: The WVS V5.1 package includes both WVS V4.2 and WVS V5.1 content.
WebSphere® Voice Server, (WVS V5.1 content only) minimum requirements
Third-party IVRs or VoiceXML2.0 gateways that interoperate with the WVS V5.1 using MRCP V1 draft 4.
Supported hardware platforms for WVS V5.1 include Linux™ systems that meet the minimum hardware criteria defined below.
Minimum hardware required:
Operating system Linux Processor Pentium(TM) III 1 GHz (minimum) Memory (RAM) 2 GB RAM (minimum) Available disk space 2 GB Network TCP/IP Other CD-ROM
Voice Toolkit V5.1 for WebSphere Studio (for use with WVS V5.1, WVS V4.2, WVR V4.2, and WVAA V5.0) minimum hardware requirements:
- System suitable for running Microsoft™ Windows™ 2000 or Windows XP
- Minimum of an Intel™ Pentium III 500 MHz processor, or equivalent (1.0 GHz recommended)
- 768 MB RAM
- A display adapter setting of at least 256 colors and 800 x 600 resolution, or higher (1024 x 768 resolution recommended)
- Sound card and speakers for audio playback
- 200 MB minimum free disk space (in addition to the disk space requirement for WSSD/WSAD/WSED/WSADIE), plus additional space for the installation options selected by the user
- For installation, an additional 200 MB temporary space on the drive specified in your user TMP environment variable
WVS V4.2 content only minimum requirements
When used with the WebSphere Voice Response for AIX®, V3.1 or V4.2 Telephony Platform
- RS/6000® or pSeries®, 233 MHz, or higher, CD-ROM drive
- 512 MB RAM minimum required
- 500 MB of disk space minimum required per language install
- Local network — 10/100 Mb Ethernet
Note: WVS V4.2 requires the separately orderable, WVR for AIX V3.1 or V4.2 products. The general WVR for AIX hardware requirements are identified in the WVR for AIX: General Information and Planning Guide.
A minimum configuration example is:
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RS/6000 systems or pSeries systems that support the use of the digital trunk adapters (RS/6000 with
the IBM ARTIC 960RxD DTXA FC6310 adapter) for connectivity to the telephony networks. Memory and
CPU usage are defined in the WVR publications.
- RS/6000 or pSeries 233 MHz, or higher
- 512 MB RAM required, plus 15 MB per Speech Recognition, TTS engine configured and 300 MB for any CTTS option except U.S. English, German, French, and Simplified Chinese, which require an additional 600 MB
- 2 GB disk drive, or higher
- LAN adapter — 100 Mb Ethernet
Note: Refer to the announcement of WebSphere Voice Response for AIX, V4.2 Telephony Platform for the actual system requirements.
Refer to Software Announcement 204-141 , dated June 22, 2004.
Software requirements
Note: The WebSphere Voice Server V5.1 package includes both WVS V4.2 and WVS V5.1 content.
WVS (WVS V5.1 content only) minimum requirements
- Operating system — Red Hat Enterprise Linux WS/ES/AS for Intel 3.0 with Update 1 (2.4 Kernel) and SUSE LINUX Enterprise Server 8, powered by United Linux 1.0 (SLES-8) (Intel) with Service Pack 2a
Voice Toolkit V5.1 for WebSphere studio requirements (for use with WVS V5.1, WVS V4.2, WVR V4.2, and WVAA V5.0)
- Microsoft Windows 2000 (Service Pack 4, or higher) or Microsoft Windows XP (Service Pack 1, or higher)
- An installed version of one of the following base platforms: WebSphere Studio Site Developer V5.1.2, WebSphere Studio Application Developer V5.1.2, or WebSphere Application Server-Express V5.1.2
- IBM Portal Toolkit is required for WVAA V5.0 voice portlet development
WVS V4.2 content only minimum requirements
WVS when used with WVR for AIX, V4.2 or V3.1 Telephony Platform
- WVS needs to be run on AIX V5.2 when WVR V4.2 is used as Telephony Platform
- WVS needs to be run on AIX V5.1 when WVR V3.1 is used as Telephony Platform
Deployment environment for WVR for AIX
- PSTN (T1/E1), SS7 or VOIP-SIP connection for WVR for AIX product to switch network
- WVS recommends using Uncompressed G.711 voice when WVR AIX V4.2 is using VOIP-SIP connection for best speech recognition accuracy
- WebSphere Voice Server Client software installed on the WebSphere Voice Response system
- WebSphere Voice Server software and Language software installed on separate pSeries machines for Speech Recognition and TTS capabilities
- Dedicated high-speed LAN for Distributed WVR systems and WVS systems (100 Mb Ethernet LAN depending on size of system)
- Web application server such as WebSphere Application Server hosting VoiceXML applications recommended
Note: Refer to the announcement of WebSphere Voice Response for AIX, V4.2 Telephony Platform for the actual system requirements.
Refer to Software Announcement 204-141 , dated June 22, 2004.
Compatibility: WVS V5.1 is not compatible with previous versions. Previous versions of WVS must be uninstalled before installing WVS V5.1.
WVS V5.1 is a self contained entity inside of a single machine. This product does not coexist with prior versions of the WVS, WVS Speech Technologies, or WVR. This product does not coexist with customer applications on the same machine.
WVS V5.1 does include the WebSphere Voice Server V4.2 product CDs that supported the AIX environment.
Limitations: When used with WVR for AIX environment:
- WVR uses a VoiceXML browser application packaged with WVR. VoiceXML uses application stored on a Web server instead of applications stored on WVR. Therefore, it does not use DirectTalk® SSI environment for managing applications.
- WebSphere Voice Server for Voice Response for AIX V3.1 / V4.2 needs PTF#1 (which includes PTF U496041 and PTF U497760) to run on AIX V5.2. Previous versions of WVS for WVR for AIX must be uninstalled before installing WVS V4.2.
Planning information
PvC Services is a worldwide, lab-based services unit that can assist you and your customer in implementing both speech and data PvC products. The services group can provide you with human factors studies and recommendations, ROI analysis, architecture, and development/installation services.
Contact Bill Glendenning at 512-823-6079 for PvC Voice and Data Services.
Packaging: WVS V5.1 is shipped in multiple separate Passport Advantage media pack packages of which it is "normally" necessary to order a minimum of two:
- One containing the base connection environment WVS V5.1 code
- A minimum of one language product to provide the desired language support for Speech Recognition
- If Concatenative TTS desired, then the correct language product containing the Concatenative TTS product
Notes
- Refer to the Ordering information section for a list of languages available with specific telephony or operating system platforms.
- Concatenative TTS (CTTS) may be ordered and executed in a standalone environment (without requiring the use of the WVS base product as a prerequisite) with the customer assuming responsibility for providing the necessary interface code.
Each media pack package contains one or more CD-ROMs, which contain:
- Program code
- Softcopy license (IPLA) which must be agreed to prior to installing the code
- Softcopy product documentation
Security, auditability, and control
WebSphere Voice Server uses the security and auditability features of the host hardware or software.
The customer is responsible for evaluation, selection, and implementation of security features,
administrative procedures, and appropriate controls in application systems and communication
facilities.
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| Ordering information |
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This product is only available via Passport Advantage. It is not available as shrinkwrap.
Product information
Licensed function Product group Product category title IBM WebSphere Voice IBM Pervasive WebSphere Voice Server Dutch Language Computing Division Server Support IBM WebSphere Voice IBM Pervasive WebSphere Voice Server U.K. English Computing Division Server Concatenative Text-to-Speech IBM WebSphere Voice IBM Pervasive WebSphere Voice Server Canadian Computing Division Server French Concatenative TTS IBM WebSphere Voice IBM Pervasive WebSphere Voice Server French Computing Division Server Concatenative TTS IBM WebSphere Voice IBM Pervasive WebSphere Voice Server German Computing Division Server Concatenative TTS IBM WebSphere Voice IBM Pervasive WebSphere Voice Server Italian Computing Division Server Language Support IBM WebSphere Voice IBM Pervasive WebSphere Voice Server Cantonese Computing Division Server Language Support IBM WebSphere Voice IBM Pervasive WebSphere Voice Server Korean Computing Division Server Language Support ScanSoft RealSpeak IBM Pervasive WebSphere Voice Italian CTTS for WVS Computing Division Server ScanSoft RealSpeak IBM Pervasive WebSphere Voice Dutch CTTS for WVS Computing Division Server IBM WebSphere Voice IBM Pervasive WebSphere Voice Server Spanish Computing Division Server Language Support IBM WebSphere Voice IBM Pervasive WebSphere Voice Server Japanese Computing Division Server Language Support IBM WebSphere Voice IBM Pervasive WebSphere Voice Server Simplified Computing Division Server Chinese Language Support IBM WebSphere Voice IBM Pervasive WebSphere Voice Server Spanish Computing Division Server Concatenative TTS IBM WebSphere Voice IBM Pervasive WebSphere Voice Server Japanese Computing Division Server Concatenative TTS IBM WebSphere Voice IBM Pervasive WebSphere Voice Server Brazilian Computing Division Server Portuguese Concatenative TTS IBM WebSphere Voice IBM Pervasive WebSphere Voice Server U.S. English Computing Division Server Language Support IBM WebSphere Voice IBM Pervasive WebSphere Voice Server U.K. English Computing Division Server Language Support IBM WebSphere Voice IBM Pervasive WebSphere Voice Server Computing Division Server IBM WebSphere Voice IBM Pervasive WebSphere Voice Server Brazilian Computing Division Server Portuguese Language Support Licensed function Product group Product category title ScanSoft RealSpeak IBM Pervasive WebSphere Voice Cantonese CTTS for Computing Division Server WVS IBM WebSphere Voice IBM Pervasive WebSphere Voice Server Korean Computing Division Server Concatenative TTS ScanSoft RealSpeak IBM Pervasive WebSphere Voice Korean CTTS for WVS Computing Division Server IBM WebSphere Voice IBM Pervasive WebSphere Voice Server Simplified Computing Division Server Chinese Concatenative TTS IBM WebSphere Voice IBM Pervasive WebSphere Voice Server U.S. English Computing Division Server Concatenative Text-to-Speech IBM WebSphere Voice IBM Pervasive WebSphere Voice Server Canadian Computing Division Server French Language Support IBM WebSphere Voice IBM Pervasive WebSphere Voice Server French Computing Division Server Language Support IBM WebSphere Voice IBM Pervasive WebSphere Voice Server German Computing Division Server Language Support
WebSphere Voice Server V5.1 is licensed "Per Speech Port."
Each speech port corresponds to the support of a telephony channel, which is a single phone call established between the caller and the IVR application. The number of speech port authorizations required is equal to the number of telephony channels that have the ability to launch a speech session.
On or before December 1. 2004, your IBM Sales representative will contact each qualifying WebSphere Voice Server to handle, on a case by case basis, entitlement migration for customers moving from a per processor license to a per port license.
Passport Advantage program licenses
WebSphere Voice Server
Part
Part description number
WebSphere Voice Server per Port E01KTLL
SW Maintenance Annual Renewal
WebSphere Voice Server per Port D54HULL
License & SW Maintenance
12 Months
WebSphere Voice Server per Port D54HVLL
SW Maintenance Reinstatement
12 Months
WebSphere Voice Server
Brazilian Portuguese Language Support
WVS Braz Port Lang Support per E01JULL
Port SW Maintenance Annual
Renewal
WVS Braz Port Lang Support per D54FLLL
Port License & SW Maintenance
12 Months
WVS Braz Port Lang Support per D54FMLL
Port SW Maintenance
Reinstatement 12 Months
Part
Part description number
ScanSoft RealSpeak Cantonese CTTS for WVS
ScanSoft RealSpeak Cantonese D54FWLL
CTTS per Port License & SW Maint
12 Months
ScanSoft RealSpeak Cantonese D54FXLL
CTTS per Port SW Maint
Reinstatement 12 Months
ScanSoft RealSpeak Cantonese E01JZLL
CTTS per Port SW Maintenance
Annual Renewal
WebSphere Voice Server
U.K. English Language Support
WVS UK Eng Lang Support per Port E01KJLL
SW Maintenance Annual Renewal
WVS UK Eng Lang Support per Port D54H7LL
License & SW Maintenance 12
Months
WVS UK Eng Lang Support per Port D54H8LL
SW Maintenance Reinstatement 12
Months
WebSphere Voice Server
Japanese Concatenative TTS
WVS Japanese CTTS per Port SW E01KNLL
Maintenance Annual Renewal
WVS Japanese CTTS per Port D54HILL
License & SW Maintenance 12
Months
WVS Japanese CTTS per Port SW D54HJLL
Maintenance Reinstatement 12
Months
WebSphere Voice Server
Brazilian Portuguese Concatenative TTS
WVS Braz Port CTTS per Port D54GKLL
License & SW Maintenance 12
Months
WVS Braz Port CTTS per Port SW D54GNLL
Maintenance Reinstatement 12
Months
WVS Braz Port CTTS per Port SW E01KALL
Maintenance Annual Renewal
WebSphere Voice Server
U.S. English Language Support
WVS US Eng Lang Support per Port E01KGLL
SW Maintenance Annual Renewal
WVS US Eng Lang Support per Port D54H1LL
License & SW Maintenance 12
Months
WVS US Eng Lang Support per Port D54H2LL
SW Maintenance Reinstatement 12
Months
WebSphere Voice Server
Canadian French Language Support
WVS Can Fr Lang Support per Port D54G4LL
License & SW Maintenance 12
Months
WVS Can Fr Lang Support per Port D54G5LL
SW Maintenance Reinstatement 12
Months
WVS Can Fr Lang Support per Port E01K3LL
SW Maintenance Annual Renewal
Part
Part description number
WebSphere Voice Server
French Language Support
WVS Fr Lang Support per Port SW E01KDLL
Maintenance Annual Renewal
WVS Fr Lang Support per Port D54GRLL
License & SW Maintenance 12
Months
WVS Fr Lang Support per Port SW D54GSLL
Maintenance Reinstatement 12
Months
WebSphere Voice Server
German Language Support
WVS German Lang Support per Port E01JXLL
SW Maintenance Annual Renewal
WVS German Lang Support per Port D54FSLL
License & SW Maintenance 12
Months
WVS German Lang Support per Port D54FTLL
SW Maintenance Reinstatement 12
Months
WebSphere Voice Server
U.S. English Concatenative Text-to-Speech
WVS US Eng CTTS per Port SW E01KKLL
Maintenance Annual Renewal
WVS US Eng CTTS per Port License D54HALL
& SW Maintenance 12 Months
WVS US Eng CTTS per Port SW D54HBLL
Maintenance Reinstatement 12
Months
WebSphere Voice Server
Korean Concatenative TTS
WVS Korean CTTS per Port SW E01KQLL
Maintenance Annual Renewal
WVS Korean CTTS per Port License D54HMLL
& SW Maintenance 12 Months
WVS Korean CTTS per Port SW D54HNLL
Maintenance Reinstatement 12
Months
ScanSoft RealSpeak Korean
CTTS for WVS
ScanSoft RealSpeak Korean CTTS E01K4LL
per Port SW Maintenance Annual
Renewal
ScanSoft RealSpeak Korean CTTS D54G6LL
per Port License & SW
Maintenance 12 Months
ScanSoft RealSpeak Korean CTTS D54G7LL
per Port SW Maint Reinstatement
12 Months
WebSphere Voice Server
Simplified Chinese Concatenative TTS
WVS Simplified Chinese CTTS per E01KMLL
Port SW Maintenance Annual
Renewal
WVS Simplified Chinese CTTS per D54HDLL
Port License & SW Maintenance 12
Months
Part
Part description number
WVS Simplified Chinese CTTS per D54HELL
Port SW Maintenance
Reinstatement 12 Months
WebSphere Voice Server
German Concatenative TTS
WVS German CTTS per Port License D54G8LL
& SW Maintenance 12 Months
WVS German CTTS per Port SW D54G9LL
Maintenance Reinstatement 12
Months
WVS German CTTS per Port SW E01K5LL
Maintenance Annual Renewal
WebSphere Voice Server
Italian Language Support
WVS Italian Lang Support per D54GALL
Port License & SW Maintenance 12
Months
WVS Italian Lang Support per D54GBLL
Port SW Maintenance
Reinstatement 12 Months
WVS Italian Lang Support per E01K6LL
Port SW Maintenance Annual
Renewal
WebSphere Voice Server
Cantonese Language Support
WVS Cantonese Lang Support per E01JYLL
Port SW Maintenance Annual
Renewal
WVS Cantonese Lang Support per D54FULL
Port License & SW Maintenance 12
Months
WVS Cantonese Lang Support per D54FVLL
Port SW Maintenance
Reinstatement 12 Months
WebSphere Voice Server
French Concatenative TTS
WVS French CTTS per Port SW E01KCLL
Maintenance Annual Renewal
WVS French CTTS per Port License D54GPLL
& SW Maintenance 12 Months
WVS French CTTS per Port SW D54GQLL
Maintenance Reinstatement 12
Months
WebSphere Voice Server
Dutch Language Support
WVS Dutch Lang Support per Port E01K7LL
SW Maintenance Annual Renewal
WVS Dutch Lang Support per Port D54GCLL
License & SW Maintenance 12
Months
WVS Dutch Lang Support per Port D54GDLL
SW Maintenance Reinstatement 12
Months
Part
Part description number
WebSphere Voice Server
U.K. English Concatenative Text-to-Speech
WVS UK Eng CTTS per Port SW E01KILL
Maintenance Annual Renewal
WVS UK Eng CTTS per Port License D54H5LL
& SW Maintenance 12 Months
WVS UK Eng CTTS per Port SW D54H6LL
Maintenance Reinstatement 12
Months
WebSphere Voice Server
Canadian French Concatenative TTS
WCS Can Fr CTTS per Port SW E01K0LL
Maintenance Annual Renewal
WCS Can Fr CTTS per Port License D54FYLL
& SW Maintenance 12 Months
WCS Can Fr CTTS per Port SW D54FZLL
Maintenance Reinstatement 12
Months
WebSphere Voice Server
Japanese Language Support
WVS Japanese Lang Support per E01KPLL
Port SW Maintenance Annual
Renewal
WVS Japanese Lang Support per D54HKLL
Port License & SW Maintenance 12
Months
WVS Japanese Lang Support per D54HLLL
Port SW Maintenance
Reinstatement 12 Months
WebSphere Voice Server
Simplified Chinese Language Support
WVS Simp Chinese Lang Support E01KHLL
per Port SW Maintenance Annual
Renewal
WVS Simp Chinese Lang Support D54H3LL
per Port License & SW
Maintenance 12 Months
WVS Simp Chin Lang Support per D54H4LL
Port SW Maintenance
Reinstatement 12 Months
WebSphere Voice Server
Spanish Concatenative TTS
WVS Spanish CTTS per Port SW E01K8LL
Maintenance Annual Renewal
WVS Spanish CTTS per Port D54GELL
License & SW Maintenance 12
Months
WVS Spanish CTTS per Port SW D54GFLL
Maintenance Reinstatement 12
Months
Part
Part description number
WebSphere Voice Server
Spanish Language Support
WVS Spanish Lang Support per E01KBLL
Port SW Maintenance Annual
Renewal
WVS Spanish Lang Support per D54GLLL
Port License & SW Maintenance 12
Months
WVS Spanish Lang Support per D54GMLL
Port SW Maintenance
Reinstatement 12 Months
WebSphere Voice Server
Korean Language Support
WVS Korean Lang Support per Port E01KSLL
SW Maintenance Annual Renewal
WVS Korean Lang Support per Port D54HSLL
License & SW Maintenance 12
Months
WVS Korean Lang Support per Port D54HTLL
SW Maintenance Reinstatement 12
Months
ScanSoft RealSpeak Italian
CTTS for WVS
ScanSoft RealSpeak Italian CTTS E01K2LL
per Port SW Maintenance Annual
Renewal
ScanSoft RealSpeak Italian CTTS D54G2LL
per Port License & SW
Maintenance 12 Months
ScanSoft RealSpeak Italian CTTS D54G3LL
per Port SW Maint Reinstatement
12 Months
ScanSoft RealSpeak Dutch CTTS for WVS
ScanSoft RealSpeak Dutch CTTS E01K1LL
per Port SW Maintenance Annual
Renewal
ScanSoft RealSpeak Dutch CTTS D54G0LL
per Port License & SW
Maintenance 12 Months
ScanSoft RealSpeak Dutch CTTS D54G1LL
per Port SW Maint Reinstatement
12 Months
Passport Advantage supply
Part
Program name/description number
WebSphere Voice
Server V5.1.0/SS RS CantCTTS for
WVS V4.2.0
Media Pack English US AIX V5.x, BL02XNA
Linux for x86Series Intel-based
servers CD-ROM Digital Disk --
ISO 9660 Standard V4.2.0
WebSphere Voice
Server V5.1.0/SS RS Dutch CTTS
for WVS V4.2.0
Media Pack English US AIX V5.x, BL02UNA
Linux for x86Series Intel-based
servers CD-ROM Digital Disk --
ISO 9660 Standard V4.2.0
WebSphere Voice
Server V5.1.0/SS RS Italian CTTS
for WVS V4.2.0
Media Pack English US AIX V5.x, BL02TNA
Linux for x86Series Intel-based
servers CD-ROM Digital Disk --
ISO 9660 Standard V4.2.0
WebSphere Voice
Server V5.1.0/SS RS Korean CTTS
for WVS V4.2.0
Media Pack English US AIX V5.x, BL032NA
Linux for x86Series Intel-based
servers CD-ROM Digital Disk --
ISO 9660 Standard V4.2.0
WebSphere Voice
Server V5.1.0/WVS Cantonese Lang
Support V4.2.0
Media Pack English US AIX V5.x, BL02JNA
Linux for x86Series Intel-based
servers CD-ROM Digital Disk --
ISO 9660 Standard V4.2.0
WebSphere Voice
Server V5.1.0/WVS Dutch Lang
Support V4.2.0
Media Pack English US AIX V5.x, BL02GNA
Linux for x86Series Intel-based
servers CD-ROM Digital Disk --
ISO 9660 Standard V4.2.0
WebSphere Voice
Server V5.1.0/WVS Italian Lang
Support V4.2.0
Media Pack English US AIX V5.x, BL02FNA
Linux for x86Series Intel-based
servers CD-ROM Digital Disk --
ISO 9660 Standard V4.2.0
Part
Program name/description number
WebSphere Voice
Server V5.1.0/WVS
Korean CTTS V4.2.0
Media Pack English US AIX V5.x, BL02YNA
Linux for x86Series Intel-based
servers CD-ROM Digital Disk --
ISO 9660 Standard V4.2.0
WebSphere Voice
Server V5.1.0/WVS Korean Lang
Support V4.2.0
Media Pack English US AIX V5.x, BL02KNA
Linux for x86Series Intel-based
servers CD-ROM Digital Disk --
ISO 9660 Standard V4.2.0
WVS Braz Port CTS V5.1.0
Media Pack English US AIX V5.x BK061NA
CD-ROM Digital Disk --
ISO 9660 Standard V5.1.0
WVS Braz Port LangSupport V5.1.0
Media Pack English US AIX V5.x BK05NNA
CD-ROM Digital Disk --
ISO 9660 Standard V5.1.0
WVS Can Fr CTS V5.1.0
Media Pack English US AIX V5.x BK062NA
CD-ROM Digital Disk --
ISO 9660 Standard V5.1.0
WVS Can Fr LangSupport V5.1.0
Media Pack English US AIX V5.x BK05PNA
CD-ROM Digital Disk --
ISO 9660 Standard V5.1.0
WVS French CTS V5.1.0
Media Pack English US AIX V5.x BK063NA
CD-ROM Digital Disk --
ISO 9660 Standard V5.1.0
WVS French LangSupport V5.1.0
Media Pack English US AIX V5.x BK05QNA
CD-ROM Digital Disk --
ISO 9660 Standard V5.1.0
WVS German CTS V5.1.0
Media Pack English US AIX V5.x BK064NA
CD-ROM Digital Disk --
ISO 9660 Standard V5.1.0
WVS German LangSupport V5.1.0
Media Pack English US AIX V5.x BK05RNA
CD-ROM Digital Disk --
ISO 9660 Standard V5.1.0
Part
Program name/description number
WVS Japanese CTS V5.1.0
Media Pack English US AIX V5.x, BK069NA
Linux for x86Series Intel-based
servers CD-ROM Digital Disk --
ISO 9660 Standard V5.1.0
WVS Japanese LangSupport V5.1.0
Media Pack English US AIX V5.x, BK05WNA
Linux for x86Series Intel-based
servers CD-ROM Digital Disk --
ISO 9660 Standard V5.1.0
WVS Simp Chin CTS V5.1.0
Media Pack English US AIX V5.x, BK068NA
Linux for x86Series Intel-based
servers CD-ROM Digital Disk --
ISO 9660 Standard V5.1.0
WVS Simp Chin LangSupport V5.1.0
Media Pack English US AIX V5.x, BK05VNA
Linux for x86Series Intel-based
servers CD-ROM Digital Disk --
ISO 9660 Standard V5.1.0
WVS Spanish CTS V5.1.0
Media Pack English US AIX V5.x BK065NA
CD-ROM Digital Disk --
ISO 9660 Standard V5.1.0
WVS Spanish LangSupport V5.1.0
Media Pack English US AIX V5.x BK05SNA
CD-ROM Digital Disk --
ISO 9660 Standard V5.1.0
WVS UK Eng CTS V5.1.0
Media Pack English US AIX V5.x, BK060NA
Linux for x86Series Intel-based
servers CD-ROM Digital Disk --
ISO 9660 Standard V5.1.0
WVS UK Eng LangSupport V5.1.0
Media Pack English US AIX V5.x, BK05MNA
Linux for x86Series Intel-based
servers CD-ROM Digital Disk --
ISO 9660 Standard V5.1.0
WVS US EN CTS V5.1.0
Media Pack English US AIX V5.x, BK05ZNA
Linux for x86Series Intel-based
servers CD-ROM Digital Disk --
ISO 9660 Standard V5.1.0
WVS US EN LangSupport V5.1.0
Media Pack English US AIX V5.x, BK05LNA
Linux for x86Series Intel-based
servers CD-ROM Digital Disk --
ISO 9660 Standard V5.1.0
Part
Program name/description number
WVS for Multiplatforms V5.1.0
Media Pack English US Windows BK05KNA
2000, AIX V5.x, Linux for
x86Series Intel-based servers
CD-ROM Digital Disk --
ISO 9660 Standard V5.1.0
Passport Advantage customer: Media pack entitlement details
Customers with active maintenance or subscription for the products listed are entitled to receive the corresponding media pack.
Entitled
maintenance
offerings Media packs Part
description description number
WebSphere Voice Server V5.1.0/SS
RS CantCTTS for WVS V4.2.0
ScanSoft RealSpeak SS RS CantCTTS for BL02XNA
Cantonese Chin WVS English US AIX
Concatenative TTS V5.x, Linux for
Port x86Series Intel-based
servers CD-ROM
Digital Disk -- ISO
9660 Standard
WebSphere Voice Server V5.1.0/SS
RS Dutch CTTS for WVS V4.2.0
ScanSoft RealSpeak SS RS Dutch CTTS BL02UNA
Dutch Concatenative for WVS English US
TTS for WVS Port AIX V5.x, Linux for
x86Series Intel-based
servers CD-ROM
Digital Disk -- ISO
9660 Standard
WebSphere Voice Server V5.1.0/SS
RS Italian CTTS for WVS V4.2.0
ScanSoft RealSpeak SS RS Italian CTTS BL02TNA
Italian Concatenative for WVS English US
TTS for WVS Port AIX V5.x, Linux for
x86Series Intel-based
servers CD-ROM
Digital Disk -- ISO
9660 Standard
WebSphere Voice Server V5.1.0/SS
RS Korean CTTS for WVS V4.2.0
ScanSoft RealSpeak SS RS Korean CTTS BL032NA
Korean Concatenative for WVS English US
TTS Port AIX V5.x, Linux for
x86Series Intel-based
servers CD-ROM
Digital Disk -- ISO
9660 Standard
Entitled
maintenance
offerings Media packs Part
description description number
WebSphere Voice Server V5.1.0/WVS
Cantonese Lang Support V4.2.0
WebSphere Voice WVS Cantonese Lang BL02JNA
Server Cantonese Support English US
Chin Language AIX V5.x, Linux for
Support Port x86Series Intel-based
servers CD-ROM
Digital Disk -- ISO
9660 Standard
WebSphere Voice Server V5.1.0/WVS
Dutch Lang Support V4.2.0
WebSphere Voice WVS Dutch Lang BL02GNA
Server Dutch Support English US
Language AIX V5.x, Linux for
Support Port x86Series Intel-based
servers CD-ROM
Digital Disk -- ISO
9660 Standard
WebSphere Voice Server V5.1.0/WVS
Italian Lang Support V4.2.0
WebSphere Voice WVS Italian Lang BL02FNA
Server Italian Support English US
Language Support AIX V5.x, Linux for
Port x86Series Intel-based
servers CD-ROM
Digital Disk -- ISO
9660 Standard
WebSphere Voice Server V5.1.0/WVS
Korean CTTS V4.2.0
WebSphere Voice WVS Korean CTTS BL02YNA
Server Korean English US AIX V5.x,
Concatenative TTS Linux for x86Series
Port Intel-based servers
CD-ROM Digital Disk --
ISO 9660 Standard
WebSphere Voice Server V5.1.0/WVS
Korean Lang Support V4.2.0
WebSphere Voice WVS Korean Lang BL02KNA
Server Korean Support English US
Language Support AIX V5.x, Linux for
Port x86Series Intel-based
servers CD-ROM
Digital Disk -- ISO
9660 Standard
WVS Braz Port CTS V5.1.0
WebSphere Voice WVS Braz Port CTS BK061NA
Server Braz English US AIX V5.x
Portuguese CD-ROM Digital Disk --
Concatenative TSS ISO 9660 Standard
Port
Entitled
maintenance
offerings Media packs Part
description description number
WVS Braz Port LangSupport V5.1.0
WebSphere Voice WVS Braz Port BK05NNA
Server Braz LangSupport English
Portuguese Language US AIX V5.x CD-ROM
Support Port Digital Disk -- ISO
9660 Standard
WVS Can Fr CTS V5.1.0
WebSphere Voice WVS Can Fr CTS BK062NA
Server Canadian English US AIX V5.x
French CD-ROM Digital Disk --
Concatenative TTS ISO 9660 Standard
Port
WVS Can Fr LangSupport V5.1.0
WebSphere Voice WVS Can Fr BK05PNA
Server Canadian LangSupport English
French Language US AIX V5.x CD-ROM
Support Port Digital Disk -- ISO
9660 Standard
WVS French CTS V5.1.0
WebSphere Voice WVS French CTS BK063NA
Server French English US AIX V5.x
Concatenative TTS CD-ROM Digital Disk --
Port ISO 9660 Standard
WVS French LangSupport V5.1.0
WebSphere Voice WVS French BK05QNA
Server French LangSupport English
Language Support US AIX V5.x CD-ROM
Port Digital Disk -- ISO
9660 Standard
WVS German CTS V5.1.0
WebSphere Voice WVS German CTS BK064NA
Server German English US AIX V5.x
Concatenative TTS CD-ROM Digital Disk --
Port ISO 9660 Standard
WVS German LangSupport V5.1.0
WebSphere Voice WVS German BK05RNA
Server German LangSupport English
Language Support US AIX V5.x CD-ROM
Port Digital Disk -- ISO
9660 Standard
WVS Japanese CTS V5.1.0
WebSphere Voice WVS Japanese CTS BK069NA
Server Japanese English US AIX V5.x,
Concatenative TTS Linux for x86Series
Port Intel-based servers
CD-ROM Digital Disk --
ISO 9660 Standard
Entitled
maintenance
offerings Media packs Part
description description number
WVS Japanese LangSupport V5.1.0
WebSphere Voice WVS Japanese BK05WNA
Server Japanese LangSupport English
Language Support US AIX V5.x, Linux
Port for x86Series
Intel-based servers
CD-ROM Digital Disk --
ISO 9660 Standard
WVS Simp Chin CTS V5.1.0
WebSphere Voice WVS Simp Chin CTS BK068NA
Server Simp Chin English US AIX V5.x,
Concatenative TTS Linux for x86Series
Port Intel-based servers
CD-ROM Digital Disk --
ISO 9660 Standard
WVS Simp Chin LangSupport V5.1.0
WebSphere Voice WVS Simp Chin BK05VNA
Server Simplified LangSupport English
Chin Language US AIX V5.x, Linux
Support Port for x86Series
Intel-based servers
CD-ROM Digital Disk --
ISO 9660 Standard
WVS Spanish CTS V5.1.0
WebSphere Voice WVS Spanish CTS BK065NA
Server Spanish English US AIX V5.x
Concatenative TTS CD-ROM Digital Disk --
Port ISO 9660 Standard
WVS Spanish LangSupport V5.1.0
WebSphere Voice WVS Spanish BK05SNA
Server Spanish LangSupport English
Language Support US AIX V5.x CD-ROM
Port Digital Disk -- ISO
9660 Standard
WVS UK Eng CTS V5.1.0
WebSphere Voice WVS UK Eng CTS BK060NA
Server UK English English US AIX V5.x,
Concatenative TTS Linux for x86Series
Port Intel-based servers
CD-ROM Digital Disk --
ISO 9660 Standard
WVS UK Eng LangSupport V5.1.0
WebSphere Voice WVS UK Eng BK05MNA
Server UK English LangSupport English
Language Support US AIX V5.x, Linux
Port for x86Series
Intel-based servers
CD-ROM Digital Disk --
ISO 9660 Standard
Entitled
maintenance
offerings Media packs Part
description description number
WVS US EN CTS V5.1.0
WebSphere Voice WVS US EN CTS BK05ZNA
Server US English English US AIX V5.x,
Concatenative Linux for
TTS Port x86Series
Intel-based servers
CD-ROM Digital Disk --
ISO 9660 Standard
WVS US EN LangSupport V5.1.0
WebSphere Voice WVS US EN BK05LNA
Server LangSupport
US English English US AIX V5.x,
Language Linux for x86Series
Support Port Intel-based servers
CD-ROM Digital Disk --
ISO 9660 Standard
WVS for Multiplatforms V5.1.0
WebSphere Voice WVS for BK05KNA
Server Port Multiplatforms
English US Windows
2000, AIX V5.x, Linux
for x86Series
Intel-based servers
CD-ROM Digital Disk --
ISO 9660 Standard
Withdrawal of previous Passport Advantage part numbers: IBM will withdraw from marketing December 10, 2004, the following parts licensed under the IBM international program license agreement for WVS V3.1.1 (5724-D38):
Part Part description number WebSphere Voice Server BL01HNA WVS Braz Port CTTS BL01XNA WVS Braz Port Lang Support BL01LNA WVS Can Fr CTTS BL01YNA WVS Can Fr Lang Support WVS BL01MNA WQVS Cantonese CTTS BL025NA WVS Cantonese Lang Support BL01UNA WVS French CTTS BL01ZNA WVS French Lang Support BL01NNA WVS German CTTS BL020NA WVS German Lang Support BL01PNA WVS Italian CTTS BL022NA WVS Italian Lang Support BL01RNA WVS Japanese CTTS BL024NA WVS Japanese Lang Support BL01TNA WVS Simp Chin CTTS BL023NA WVS Simp Chin Lang Support BL01SNA WVS Spanish CTTS BL021NA WVS Spanish Lang Support BL01QNA WVS UK Eng CTTS BL01WNA WVS UK Eng Lang Support BL01JNA WVS US Eng CTTS BL01VNA WVS US Eng Lang Support BL01INA
Orders for these part numbers will not be accepted after the stated effective date of withdrawal,
nor will normal marketing activities or educational support be available unless previous agreement
exists between the customer and IBM.
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| Terms and conditions |
|
This product is only available via Passport Advantage. It is not available as shrinkwrap.
Agreement: IBM International Program License Agreement. Proofs of Entitlement are required for all authorized use.
Part number products only, offered outside of Passport Advantage, where applicable, are license only and do not include Software Maintenance.
License information form numbers
Program Form
Program name number number
WebSphere Voice 5724-I04 L-JBPR-5YMKDN
Server
Limited warranty: Yes
Program services
Warranty: This program has warranty for a minimum of one year from acquisition from IBM or authorized IBM Business Partner. The warranty provided to the customer, for at least one year from acquisition, is access to databases (read Web sites) for program information and FAQs, including any known fixes to defects, which the customer can download or obtain otherwise and install at leisure.
Money-back guarantee: If for any reason you are dissatisfied with the program, return it within 30 days from the invoice date, to the party (either IBM or its reseller) from whom you acquired it, for a refund. This applies only to your first acquisition of the program.
Copy and use on home/portable computer: No
Volume orders (IVO): No
Passport Advantage applies: Yes, and through the Passport Advantage Web site at
Usage restriction: Yes
Refer to the following Web site to review a copy of the license for WebSphere Voice Server V5.1
IBM Operational Support Services — Support line: No
iSeries™ software subscription applies: No
Educational allowance available:
Not applicable
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| Prices |
|
The prices provided in this announcement are suggested retail prices for the U.S. only and are provided for your information only. Dealer prices may vary, and prices may also vary by country. Prices are subject to change without notice. For additional information and current prices, contact your local IBM representative.
Passport Advantage
For Passport Advantage information and charges, contact your IBM representative or authorized IBM Business Partner. Additional information is also available at
To order, contact the Americas Call Centers, your local IBM representative, or your IBM Business Partner.
To identify your local IBM Business Partner or IBM representative, call 800-IBM-4YOU (426-4968).
Trademarks
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