IBM Tivoli Monitoring for Network Performance V2.1 can help maximize network performance

IBM United States Software Announcement 204-127
June 15, 2004

 ENUS204-127.PDF (65KB)

Table of contents   Document options  
At a glance Publications
Overview Technical information
Key prerequisites Ordering information
Planned availability date Terms and conditions
Description IBM Electronic Services
Product positioning Prices
Education support Order now
Offering information  
 
Printable version

 
At a glance

IBM Tivoli Monitoring for Network Performance offers:

  • Integration with IBM Tivoli Data Warehouse and IBM Tivoli Monitoring 5.2 for better use of the collected data through the use of Crystal Enterprise reports
  • A Web-based user interface implemented with industry-standard Web content languages, such as Java™, XML, and HTML
  • Integration with WebSphere® Application Server as a Web-based application
  • Support for DB2, a leading relational database

For ordering, contact:

Your IBM representative, an IBM Business Partner, or IBM Americas Call Centers at 800-IBM-CALL (Reference: LE001).
 
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Overview

IBM Tivoli® Monitoring for Network Performance (ITM NP) Version 2.1 monitors, records, and interactively reports network performance and utilization for TCP/IP resources in an enterprise environment. It provides the analysis of traffic flow, transit times, and component use which can assist network tuning, problem determination, and validation of service level agreements. ITM NP can help you meet the tactical needs of today, and also the strategic needs of tomorrow by combining the power of the enterprise servers with the flexibility and ease of use of a workstation client.

The ITM NP V2.1 offering consists of two products: the IBM Tivoli Monitoring for Network Performance Version 2.1 TCP/IP program itself (formerly known as IBM Tivoli NetView® for TCP/IP Performance), and the IBM Tivoli NetView Performance Monitor Version 2.7 program. IBM Tivoli NetView Performance Monitor V2.7 function has not changed with this release of the ITM NP offering. The IBM Tivoli Monitoring for Network Performance V2.1 program provides the following capabilities.

New in this release

IBM Tivoli Monitoring for Network Performance enables you to:

  • Monitor the performance of the IBM z/OS® TCP/IP resources and connections in your network from a role-based Web interface.
  • Store real-time performance data in a central DB2® database and integrate with Tivoli Data Warehouse to retain historical data. This data is used to generate reports for trending analysis and capacity planning.
  • Use NetView Integrated TCP/IP Services Component autodiscovery and SmartSet technology to help easily define which resources to monitor. Configuration wizards provide a quick and easy mechanism to help you determine which types of data to collect and how often to collect it.
  • Help manage your z/OS TCP/IP environment, of virtually any size, leveraging the new Communications Server for z/OS performance monitoring interfaces.

    This scalable solution integrates enhanced support for TCP/IP performance monitoring with existing SNA management to help provide one-stop management of today's hybrid networks.


 
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Key prerequisites

The IBM Tivoli Monitoring for Network Performance requires IBM eServer zSeries® hardware supporting:

  • IBM z/OS V1.3 or later for the SNA components
  • IBM z/OS V1.4 or later for TCP/IP components


 
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Planned availability date

June 18, 2004
 
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Description

The ITM NP V2.1 offering consists of two products: the IBM Tivoli Monitoring for Network Performance Version 2.1 TCP/IP program itself (formerly known as IBM Tivoli NetView for TCP/IP Performance), and the IBM Tivoli NetView Performance Monitor Version 2.7 program. Tivoli NetView Performance Monitor 2.7 function has not changed. Detailed information is available in Software Announcement 202-008 , dated January 15, 2002. The following information applies to the TCP/IP component, now called IBM Tivoli Monitoring for Network Performance V2.1.

Some of Tivoli software's best systems management expertise has been captured and applied to your systems with IBM Tivoli Monitoring for Network Performance. Tivoli Monitoring for Network Performance provides access to performance data to help resolve pending or existing problems in the network, and gives your capacity planner access to data related to system workload, CPU utilization, and response time to use in trend analysis.

Tivoli Monitoring for Network Performance is an application that monitors the performance of systems in your enterprise. Performance data from all monitored systems is stored in a central database. This data is displayed by the Tivoli Monitoring for Network Performance Web application and is also used as input for report generation using Tivoli Data Warehouse. Tivoli Monitoring for Network Performance can help provide for the timely analysis of traffic flow, transmit and receive times, and component use to help you to perform network tuning, problem determination, and validation of service level agreements. The product applies preconfigured, automated IBM best practices to the automated monitoring of essential system resources. It can be used to detect bottlenecks and other potential problems, which can help eliminate the need for network systems programmers to manually scan through extensive amounts of performance data. By combining the power of the enterprise servers with the flexibility and ease of use of a workstation client, Tivoli Monitoring for Network Performance helps to meet your daily tactical needs, helping to answer questions such as "Is this group of users suffering because of a slow router?" as well as your long-term strategic systems management goals questions such as "Do I need an additional TCP/IP stack on this system image?" This winning combination provides the most effective way to gain control of mission-critical TCP/IP and SNA network traffic, performance issues, and workload distributions.

Tivoli Monitoring for Network Performance environment

Let's look at the environment in which Tivoli Monitoring for Network Performance operates. The WebSphere Application Server and the central DB2 database for Tivoli Monitoring for Network Performance must reside on the same system: either an AIX® server or a z/OS system. The Tivoli Monitoring for Network Performance Web application installs as a WebSphere application on this system. The network systems programmer and network operator can access this Web application from a Web browser.

The Tivoli Monitoring for Network Performance monitor component is installed on the z/OS system that you want to monitor, one monitor component per z/OS system. Monitors are the engines that drive the collection and storing of performance data for Tivoli Monitoring for Network Performance. Monitors can be configured to collect performance data from z/OS systems and TCP/IP resources in your enterprises that are running the Simple Network Management Protocol (SNMP) agent. Monitors can also be configured to query TCP/IP-addressable resources for availability and response time data. The network systems programmer defines the configuration for monitors using the Tivoli Monitoring for Network Performance Web application, determining how best to distribute the performance monitoring workload across the various monitors deployed in the enterprise. When the monitors are started, they retrieve their configuration information from the central database and begin to monitor the systems by retrieving performance data and storing it in the central database. The network systems programmer can configure the monitors to collect three types of data: z/OS performance data, availability and response time data, and SNMP data.

  • z/OS performance data can be collected from any z/OS system where the monitor is installed and running. It is stored in the central database and can be displayed using the Tivoli Monitoring for Network Performance Web application.
  • Availability and response time data can be collected from any TCP/IP addressable resource in your enterprise that the monitor is able to ping. Availability and response time data is stored in the central database and displayed using the Tivoli Monitoring for Network Performance Web application.
  • Monitors may also be configured to collect performance data from TCP/IP resources in your enterprise where an SNMP agent is running. SNMP data is stored in the central database but is not available for display using the Tivoli Monitoring for Network Performance Web application.

The product interface is a role-based Web application that is accessible from your Web browser. A user ID and password are required to sign in to the Web application. The network systems programmer is responsible for creating a user ID for each user, and each user ID must be associated with a role: either operator or administrator . User IDs associated with the role of operator are allowed to view all performance data. In addition to viewing performance data, user IDs associated with the role of administrator can perform configuration tasks. Administrators are responsible for setting run-time preferences and global defaults for the product. Administrators are also responsible for configuring the monitor components to collect performance data. Configuration wizards have been provided to help create, modify, and manage the Tivoli Monitoring for Network Performance monitors from the Web application.

When configuring the monitors, you will need to provide the IP address or host name of the system where the monitor resides as well as the IP resources that you want to monitor.

To help get you up and running quickly, Tivoli Monitoring for Network Performance imports the resource list created using the NetView Integrated TCP/IP Services Component autodiscovery process. The resource list contains all of the IP resources in your enterprise that have been automatically discovered by the NetView Integrated TCP/IP Services Component. In addition, Tivoli Monitoring for Network Performance exploits the NetView Integrated TCP/IP Services Component product's SmartSet technology, which enables you to group like resources across your environment into a single managed entity. This resource list and SmartSet technology are available to you when you define the monitor configuration. If you choose not to take advantage of the capabilities of the NetView Integrated TCP/IP Services Component, you can specify the resources by entering the IP addresses or host names manually.

Performance data stored in DB2 is summarized and aggregated into the Tivoli Data Warehouse where it can be used to generate performance reports. You can use Crystal Reports, which is provided as part of Tivoli Data Warehouse, to generate reports from this data. This integration provides an easy way for the capacity planner to load performance metrics into a centralized, heterogeneous data repository and produce quick, customized reports that maximize system utilization.

Operators can use Tivoli Monitoring for Network Performance for either reactive or proactive monitoring. In reactive monitoring, the operator sits behind a number of systems management consoles and waits for Tivoli Monitoring for Network Performance to indicate that something is broken. When a metric exceeds a defined threshold, Tivoli Monitoring for Network Performance generates an event that is forwarded to one of Tivoli's standard event management products, either IBM Tivoli Event Console (ITEC) or IBM Tivoli NetView for z/OS. The goal of systems management, however, is to be proactive. In proactive monitoring, operators cycle through views that are part of the Tivoli Monitoring for Network Performance Web application, looking at thresholds that have been exceeded (flagged with a red indicator) or are close to being exceeded. They can spot trends by graphing performance metrics across time. From the IBM Tivoli Monitoring Management Console, they can use the systems management automated expertise captured in the analysis engine that underlies Tivoli Monitoring for Network Performance.

In summary, Tivoli Monitoring for Network Performance can enable you to:

  • Monitor the performance of the z/OS TCP/IP resources and connections in your network from a role-based Web interface.
  • Store performance data in DB2 and integrate with Tivoli Data Warehouse to store historical data that can be used to generate reports for trending analysis and capacity planning.
  • Use NetView Integrated TCP/IP Services Component autodiscovery and SmartSet technology to easily define which resources to monitor. Configuration wizards provide a quick and easy mechanism to help you determine which types of data to collect and how often to collect it.
  • Specify threshold and rearm values, enabling you to generate events when specific performance metrics indicate a problem in your network. All events are displayed on the IBM Tivoli Enterprise™ Console and the IBM Tivoli NetView Event Viewer.

Section 508 of the U.S. Rehabilitation Act

IBM Tivoli Monitoring for Network Performance is capable, when used in accordance with IBM's associated documentation, of satisfying the applicable requirements of Section 508 of the Rehabilitation Act, provided that any assistive technology used with the product properly interoperates with it.

Value Unit based pricing

Value Unit based pricing will help to align the prices of these products to the principle of the PSLC pricing curve, which provides for a lower price per MSU (millions of service units per hour) for larger capacities.

There is also a price benefit when customers grow their capacity. Additional capacity will based on the number of Value Units (MSUs) the customer has already installed, for example, additional capacity will not be priced starting at the base with a higher price per unit but on the capacity that is already installed.

Note that Value Units of a given product cannot be exchanged, interchanged, or aggregated with Value Units of another product.

IPLA and Subscription and Support considerations

IPLA licenses can be transferred from one machine to another within, but not limited to, an enterprise. The customer may aggregate the capacity for all the processors the product is operated on to achieve a more economic price. This will result in a single Proof of Entitlement. It is the customer's responsibility to manage the distribution of Value Units within the limits of the entitlement of the product license.

Subscription and Support must cover the same capacity as the product license entitlement. Subscription and Support will be available in the country in which the agreement is made.
 
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Product positioning

IBM Tivoli Monitoring for Network Performance focuses on TCP/IP and SNA network performance, monitoring, and reporting. IBM Tivoli Monitoring for Network Performance is intended for users who:

  • Monitor z/OS TCP/IP and SNA performance and service delivery automatically, in real time
  • Establish mission-critical TCP/IP and SNA application service level objectives
  • Monitor and report service level achievement on a router basis
  • Diagnose TCP/IP network response time problems in real time
  • Pinpoint and interrogate degraded and/or unavailable devices
  • Enhance network problem diagnosis with SNMP MIB information
  • Identify and resolve capacity bottlenecks before users complain
  • Monitor and manage TN3270, FTP, or any z/OS TCP/IP workloads
  • Identify specific high activity FTP servers, clients, and files as well as diagnose FTP failures
  • Pinpoint problem applications and workloads
  • Send service alerts to your operator console and automation platforms
  • Simplify TCP/IP and VTAM® command submission to the mainframe hosts
  • Enhance helpdesk efficiency
  • Identify and plan for the high-demand workload periods
  • Establish trends for IP network response time and base future plans on historical data
  • Plan for network mission-critical transactions

Trademarks

 
Tivoli Enterprise is a trademark of International Business Machines Corporation in the United States or other countries or both.
 
Tivoli, NetView, z/OS, DB2, zSeries, WebSphere, AIX, and VTAM are registered trademarks of International Business Machines Corporation in the United States or other countries or both.
 
Java is a trademark of Sun Microsystems, Inc.
 
Other company, product, and service names may be trademarks or service marks of others.

 
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Education support

Training is available, or will be available, for IBM Tivoli® products. Education is offered through IBM Learning Services, and through IBM Tivoli Authorized Training Providers.

For current information on IBM Tivoli software education, visit the IBM Tivoli software education Web page at

Current schedule information for IBM Tivoli training is available on the IBM Tivoli software education schedules Web page at


 
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Offering information

Product information will be available on day of announcement through the Offering Information Web site at


 
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Publications

The product documentation will be available for download at the following Web site

Hardcopy publications may be ordered from

The following publications are shipped in softcopy form with IBM Tivoli Monitoring for Network Performance:

For the TCP/IP components:

                                                       Form
Description                                            number
 
IBM Tivoli Monitoring for Network                      SC31-6363
 Performance Planning, Installation
 and Configuration Guide
 
IBM Tivoli Monitoring for Network                      SC31-6365
 Performance Operator Guide
 
IBM Tivoli Monitoring for Network                      SC31-6364
 Performance Administrator Guide
 
IBM Tivoli Monitoring for Network                      SC31-6366
 Performance Messages and
 Troubleshooting
 
                                                       Form
Description                                            number
 
IBM Tivoli Monitoring for Network                      SC31-6793
 Performance Warehouse Enablement Pack
 
IBM Tivoli Monitoring for Network                      GI10-3255
 Performance Readme
 
IBM Tivoli Monitoring for Network                      GI11-4021
 Performance Program Directory
 
IBM Tivoli Monitoring for Network                      SCD7-0594
 Performance Product Library Kit

Note: The IBM Tivoli Monitoring for Network Performance Tuning publication (SC31-6362) will be available 60 days after general availability of IBM Tivoli Monitoring for Network Performance.

The following IBM Tivoli Monitoring for Network Performance SNA publications are also provided.

                                                       Form
Description                                            number
 
Concepts and Planning                                  GH19-6961
IPLA Pamphlet                                          Z125-3301
NPM Diagnosis (licensed)                               LY19-6381
NPM Installation and Customization                     SH19-6964
Reference                                              SH19-6965
User's Guide                                           SH19-6962
Console User's Guide                                   SH19-4522
Messages and Codes                                     SH19-6966
NPM Memo to Users                                      GI11-4148
Program Directory                                      GI11-4022
Novell Program Directory                               GI11-4023
Memo To Users                                          GI11-4148

The following publications are shipped with IBM Tivoli Monitoring for Network Performance when the Japanese media are ordered.

For the TCP/IP components the following translated publications will be available September 10, 2004:

                                                       Form
Description                                            number
 
IBM Tivoli Monitoring for Network                      SC88-9650
 Performance Planning, Installation
 and Configuration Guide
 
IBM Tivoli Monitoring for Network                      SC88-9653
 Performance Operator's Guide
 
IBM Tivoli Monitoring for Network                      SC88-9652
 Performance Administrator Guide
 
                                                       Form
Description                                            number
 
IBM Tivoli Monitoring for Network                      SC88-9651
 Performance Messages and
 Troubleshooting
 
IBM Tivoli Monitoring for Network                      GI88-8627
 Performance Readme
 
IBM Tivoli Monitoring for Network                      GI11-4021
 Performance Program Directory
 
IBM Tivoli Monitoring for Network                      SCD7-0594
 Performance Product Library Kit

The following publications for SNA components will be available June 18, 2004:

                                                       Form
Description                                            number
 
NPM Diagnosis (licensed)                               LY88-7802
Installation and Customization                         SH88-7820
NPM Reference                                          SH88-7821
IPLA Pamphlet                                          Z125-3301
NPM License Information (Console GUI)                  GH19-4527
NPM Memo to Users                                      GI10-5583
Product Library Kit                                    SK2T-6949
Program Directory                                      GI11-4024
Memo To Users                                          GI11-4148
Concepts and Planning                                  GH88-7817
Console User's Guide                                   SH88-8505
Messages and Codes                                     SH88-7822
Program Directory NPM 2.7                              GI11-4148

 
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Technical information

Specified operating environment

Hardware requirements

Most of the hardware required to run IBM Tivoli Monitoring for Network Performance is dictated by platform considerations. For example, the requirements for the IBM AIX® machines where IBM Tivoli Monitoring for Network Performance is installed are determined by WebSphere® Application Server since Tivoli Monitoring for Network Performance is a WebSphere application. For most hardware prerequisites, consult the platform documentation.

The remaining prerequisites below apply to Tivoli Monitoring for Network Performance-unique components.

z/OS requirements: The following hardware sizing recommendations are made for z/OS® systems.

For logging on the z/OS systems where WebSphere Application Server is running

We recommend that you increase the size of your WebSphere Application Server log files to accommodate trace operations for Tivoli Monitoring for Network Performance V2.1 components. You should set your WebSphere Application Server Maximum File Size to 20 MB and Maximum Number of Historical Files to 10.

For z/OS systems where monitors are deployed

Monitors may be deployed on any z/OS systems that are capable of running z/OS Version 1 Release 4 or higher.

AIX requirements: The following hardware sizing recommendations are made for AIX systems.

For AIX machines where WebSphere Application Server is running

The following are requirements for running WebSphere Application Server Version 5 Release 0 Modification Level 2 with Tivoli Monitoring for Network Performance:

  • Hardware requirements
    • RS/6000® workstation or RS/6000 SP™ Frame workstation with a clock speed of 375 MHz or faster.
    • Minimum 512 MB free disk space for installation (includes SDK).
    • Minimum 256 MB memory; 512 MB recommended.
    • CD-ROM driver.
  • Operating system requirements
    • AIX Version 5 Release 2 with APAR IY44183 or with Recommended Maintenance Package 5200-01 and APAR IY44183.
  • Logging requirements
    • To accommodate each of the four traces files (the current file and three backups), IBM suggests four files of 10 MB each.

For AIX machines where DB2® is running

The following are disk requirements for a partitioned DB2 server on AIX:

  • For DB2 Universal Database® Enterprise Server Edition, the typical installation requires 530 MB of disk space.
  • For the DB2 Administration Client, the typical installation requires 260 MB of disk space.

The following are installation requirements for DB2 servers (AIX):

  • Hardware requirements: One of the following:
    • IBM RS/6000.
    • eServer pSeries®.
  • Operating system requirements
    • AIX Version 5 Release 2 (32-bit and 64-bit). There are currently no APARs required.
  • Memory requirements for servers (AIX)

    At a minimum, DB2 requires 256 MB of RAM. Additional memory may be required. When determining memory requirements, be aware of the following:

    • Additional memory may be required for non-DB2 software that may be running on your system.
    • Additional memory is required to support database clients.
    • Specific performance requirements may determine the amount of memory needed.
    • Memory requirements will be affected by the size and complexity of your database system.
    • Memory requirements will be affected by the extent of database activity and the number of clients accessing your system.

The IBM Tivoli NetView® Performance Monitor components are unaffected by this announcement.

Software requirements

IBM Tivoli Monitoring for Network Performance software prerequisites: The basic function of the Tivoli Monitoring for Network Performance product is to collect performance data and store it in a central database so it can be viewed by the Tivoli Monitoring for Network Performance Web application. This requires that you install the Tivoli Monitoring for Network Performance monitor component on each of the z/OS systems that you want to monitor. In addition, you must install the Tivoli Monitoring for Network Performance Web application on a system where WebSphere Application Server and DB2 reside.

Products other than Tivoli Monitoring for Network Performance have been included in the product package. If you already have a supported version of a product installed in your enterprise, you can use the already installed product. For example, if you have WebSphere Application Server installed in your enterprise and the version that you have installed meets the Tivoli Monitoring for Network Performance requirements, you do not have to install the version of WebSphere Application Server that was provided with Tivoli Monitoring for Network Performance.

To support basic function: The following section contains the required components and required products that need to be installed in order to take advantage of the basic functions of Tivoli Monitoring for Network Performance.

Tivoli Monitoring for Network Performance monitor

The Tivoli Monitoring for Network Performance monitor component requires:

  • z/OS Version 1 Release 4 or higher. If you are installing the monitor component on z/OS Version 1 Release 4, apply the required program temporary fixes (PTFs) for z/OS Version 1 Release 4.

Tivoli Monitoring for Network Performance Web application

The IBM Tivoli Monitoring for Network Performance Web application can be installed on a z/OS system running WebSphere Application Server and DB2 or an AIX server running WebSphere Application Server and DB2.

Note: WebSphere Application Server and DB2 must reside on the same machine.

If you are installing the Web application on z/OS the requirements are as follows:

  • WebSphere Application Server Version 5 for z/OS (W502000) or higher with WebSphere embedded Java™ Messaging Service (JMS) or WebSphere MQ Version 5 Release 3 Modification Level 1.
  • z/OS Software Development Kit Version 1 Release 3 Modification Level 1 at SR21 or higher. SR21 is required by WebSphere Application Server Version 5 for z/OS (W502000).
  • DB2 Universal Database for OS/390® and z/OS Version 7 (with JDBC) and higher at the most recent RSU level with APARs PQ71180 and PQ86755. JDBC APAR PQ69861 is also required.

    Note: Check support services for latest service levels.

  • Security Authentication (SAF) product required for security, such as the z/OS Security Server.

Note: It is recommended that you install the Tivoli Monitoring for Network Performance monitor component on the WebSphere Application Server system so you can monitor its performance. If you plan to do so, z/OS Version 1 Release 4 or higher is required. Otherwise you can run any level of z/OS that is supported by WebSphere Application Server Version 5 for z/OS and DB2 for zSeries® Version 7 and higher.

If you are installing the Web application on AIX the requirements are as follows:

  • AIX Version 5 Release 1 or AIX Version 5 Release 2.
  • One of the following:
    • WebSphere Application Server Version 5 Release 0 Modification Level 2.5 or higher with the WebSphere embedded Java Messaging Service (JMS) or WebSphere MQ Version 5 Release 3 Modification Level 1.
    • The Java Development Kit (JDK) requirement for WebSphere Application Server Version 5 Release 0 Modification Level 2.5 is IBM Developer Kit Version 1 Release 3 Modification Level 1 (SR 5) or higher.

      or

    • WebSphere Application Server Version 5 Release 1 Modification Level 0.3 or higher with the WebSphere embedded Java Messaging Service (JMS) or WebSphere MQ Version 5 Release 3 Modification Level 1 or higher.
    • The Java Development Kit (JDK) requirement for WebSphere Application Server Version 5 Release 1 Modification Level 0.2 is IBM 32-bit Java Development Kit Version 1 Release 4 Modification Level 1 at service release 1 or higher.
  • DB2 Universal Database Enterprise Server Edition with JDBC, Version 8 Release 1 with fix pack 3 or higher.
  • LDAP required for security.

Supported Web browsers

The IBM Tivoli Monitoring for Network Performance Web application supports the following Web browsers:

  • Internet Explorer Version 6 or higher running on Windows™
  • Mozilla Version 1 Release 4 or higher running on AIX and Linux

Tivoli Monitoring for Network Performance reports

To generate Tivoli Monitoring for Network Performance reports, the following is required:

  • Tivoli Data Warehouse Version 1 Release 2 with Service Pack 1 or later
  • Crystal Enterprise Version 9

To use full product function: The following items are not required but are recommended to benefit from the full function provided by the IBM Tivoli Monitoring for Network Performance product.

Configuring Tivoli Monitoring for Network Performance

To aid in IBM Tivoli Monitoring for Network Performance configuration, the following is required:

  • The NetView Integrated TCP/IP Services Component (ITSC) Version 7 Release 1 Modification Level 4 is required to take advantage of IP autodiscovery and SmartSet technology. Otherwise, you will be required to manually input IP addresses or host names when configuring Tivoli Monitoring for Network Performance monitors. Refer to the NetView Integrated TCP/IP Services Component documentation for installation requirements.

Viewing events

To view the Event Integration Facility (EIF) events generated by Tivoli Monitoring for Network Performance, one of the following is required:

  • Tivoli Enterprise™ Console (TEC) 3.7.1 and higher
  • TME® 10 NetView for OS/390 Version 1 Release 2 or Version 1 Release 3
  • Tivoli NetView for OS/390 Version 1 Release 4 (5697-B82)
  • Tivoli NetView for z/OS Version 5 Release 1 and higher (5697-ENV)
  • Any application that is designed to receive Event Integration Facility (EIF) events

Requirements for IBM Tivoli NetView Performance Monitor SNA components are unaffected by this announcement.

Planning information

Direct customer support: Direct customer support is provided by IBM Operational Support Services — SoftwareXcel. This fee service enhances customers' productivity by providing voice and electronic access into the IBM support organization. IBM Operational Support Services — SoftwareXcel will help answer questions pertaining to usage and suspected software defects for eligible products.

Installation and technical support is provided by Global Services. For more information call 800-IBM-4YOU (426-4968).

For technical support or assistance, go to

or contact your IBM representative for additional assistance.

Packaging: The IBM Tivoli Monitoring for Network Performance package contains the following:

  • International Program License Agreement (Z125-3301)
  • License Information document (GC32-9128)
  • Softcopy publications (refer to Publications section)
  • Tape media for IBM Tivoli Monitoring for Network Performance

The following components are also provided to be used only with IBM Tivoli Monitoring for Network Performance:

  • WebSphere Application Server (WAS) for AIX V5.1
  • DB2 V8.1 for WAS
  • IBM Tivoli Service Component V7.1.4
  • Tivoli Data Warehouse V1.2

Note: The AIX components are needed when the IBM Tivoli Monitoring for Network Performance Web application resides on an AIX system.

Security, auditability, and control

IBM Tivoli Monitoring for Network Performance uses the security and auditability features of the host software.

The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communication facilities.
 
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Ordering information

The products in this announcement have one charge unit — Value Units.

Value Units for IBM 9672 processors will be based upon the full capacity of these systems. This is applicable to all S/390®-based systems that are measured on MSU capacity. Information on MSU capacities can be found in the "IBM System/370™, System/390® and zSeries Machine Exhibit," Z125-3901.

Value Units for zSeries will be based upon full MSU capacity as defined in the Machine Exhibits.

There will be a tool available that provides support for transforming the MSU-based capacities of S/390 systems to new Value Units by calculating the applicable number of Value Units for a given number of MSUs.

Value Unit Exhibit VUE020

                                   Value                 Value
Usage level                        Units/   Non-MSU      Units/
cumulative     Minimum   Maximum   MSU      based HW     machine
 
Base             1         3       1        MP3000 H30   3
PSLC/Level A     4        45       0.15     MP3000 H50   4
PSLC/Level B    46       175       0.08     MP3000 H70   6
PSLC/Level C   176       315       0.04     ESL Models   1
PSLC/Level D   316         +       0.03

Ordering example for products using VUE020

The total number of Value Units is calculated according to the following example.

If the customer has installed 1,500 MSUs, the applicable Value Units would be:

Translation from MSUs to Value Units

                                     Value
                                     Units/                Value
              MSUs          *        MSU          =        Units
 
Base              3         *        1.00         =         3.00
Tier A           42         *         .15         =         6.30
Tier B          130         *         .08         =        10.4
Tier C          140         *         .04         =         5.60
Tier D        1,185         *         .03         =        35.55
 
Total         1,500                                        60.85

When calculating the total number of Value Units, the sum is to be rounded up to the next integer.

Example: In the above ordering example, for the product running on a machine with 1,500 MSUs requiring 61 Value Units, order quantity 61 of feature number of quantity one.

Ordering z/OS through the Internet

ShopzSeries (formerly SHOPS390) provides an easy way to plan and order your z/OS ServerPac or CBPDO. It will analyze your current installation, determine the correct product migration, and present your new configuration based on z/OS. Additional products can also be added to your order (including determination of whether all product requisites are satisfied). ShopzSeries is available in the U.S. and several countries in Europe. In countries where ShopzSeries is not available yet, contact your IBM representative (or Business Partner) to handle your order via the traditional IBM ordering process. For more details and availability, visit the ShopzSeries Web site at

Basic license

To order, specify the program number, feature number 9001 for asset registration, and the one-time charge (OTC) feature number. Also specify the feature number of the desired distribution medium. To suppress shipment of media, select the license-only option in CFSW.

                                  Entitlement
                   Program        Entity
Description        number         MMID          Price metric
 
IBM Tivoli         5698-FNP       S0111WS       Per 1 Value Unit
 Monitoring                                      (OTC)
 for Network                                    Per 1 OOCoD
 Performance                                     (OTC Temporary
 V2.1                                            Use Charge)
 
IBM Tivoli         5698-S44       S010CLP       Per 1 Value Unit
 Monitoring                                      (OTC)
 for Network
 Performance
 V2.1 S&S

                                            Medium
                             Program        feature
Program name                 number         number        Medium
 
IBM Tivoli Monitoring        5698-FNP
 for Network
 Performance V2.1
 
  English media                             5812          3480
                                                           Tape

Single version charging

To elect single version charging, the customer must notify and identify to IBM the prior program and replacement program and the machine the programs are operating on.

Customized Offerings

Product media is shipped only via Customized Offerings (for example, CBPDO, ServerPac, Systempac®). Noncustomized items (CDs, diskettes, source media, media kits) will continue to be shipped via the stand-alone product.
 
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Terms and conditions

Licensing: IBM International Program License Agreement. Proofs of Entitlement (PoE) are required for all authorized use.

These products are licensed under the IBM Program License Agreement (IPLA), the associated Agreement for Acquisition of Support, and the Addendum for Support Z125-6883, which provides for support with ongoing access to releases and versions of the program. These programs have a one-time license charge for use of the program and an ongoing recurring charge for the enhanced support that includes telephone assistance (voice support for defects during normal business hours) as well as access to updates, releases, and versions of the program as long as support is in effect. S/390 and zSeries IBM Operational Support Services — Support Line is an option for those customers who desire added services.

Limited warranty applies: Yes

Warranty: This program has warranty for a minimum of one year from acquisition from IBM or authorized Business Partner. The warranty provided to the customer, for at least one year from acquisition, is access to databases (read Web sites) for program information and FAQs, including any known fixes to defects, which customers can download or obtain otherwise and install at their leisure.

Program support: Enhanced Support, called Subscription and Support, includes telephone assistance (voice support for defects during normal business hours) as well as access to updates, releases, and versions of the program as long as support is in effect. The customer will be notified of discontinuance of support with 12 months notice.

Money-back guarantee: If for any reason you are dissatisfied with the program, return it within 30 days from the invoice date to the party (either IBM or its reseller) from whom you acquired it for a refund. This applies only to your first acquisition of the program.

Copy and use on home/portable computer: No

Volume orders (IVO): No

Passport Advantage® applies: No

Usage restriction: Yes, number of value units

Software Maintenance applies: No

For operating system software, the revised IBM Operational Support Services — SoftwareXcel offering will provide support for those operating systems and associated products that are not available with the newly announced Software Maintenance offering. This will ensure total support coverage for your enterprise needs, including IBM and selected non-IBM products. For complete lists of products supported under both the current and revised SoftwareXcel offering, refer to our Web site at

For additional information on the revised IBM Operational Support Services, refer to Services Announcement 601-023 , dated July 10, 2001.

IBM Operational Support Services — SoftwareXcel: Yes

Other support: Support Line

AIX/UNIX® Upgrade Protection applies: No

Entitled Upgrade for current AIX/UNIX Upgrade Protection licensees: No

iSeries™ Software Subscription applies: No

Variable charges apply: No

Educational allowance available: Yes, a 15% education allowance applies to qualified education institution customers.

Single version charging

Replaced program                        Replacement program
Program   Program                       Program     Program
number    name                          number      name
 
5655-043  NPM V2                        5698-FNP    IBM Tivoli
           for MVS(TM)                               Monitoring
                                                     for Network
                                                     Performance
                                                     V2.1
 
Replaced program                        Replacement program
Program   Program                       Program     Program
number    name                          number      name
 
5665-333  NetView                       5698-FNP    IBM Tivoli
           PM for                                    Monitoring
           MVS V1                                    for Network
                                                     Performance
                                                     V2.1

 
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IBM Electronic Services

IBM Global Services has transformed its delivery of hardware and software support services to put you on the road to higher systems availability. IBM Electronic Services is a Web-enabled solution that provides you with an exclusive, no-additional-charge enhancement to the service and support on the IBM eServer. You should benefit from greater system availability due to faster problem resolution and pre-emptive monitoring. IBM Electronic Services is comprised of two separate, but complementary, elements: IBM Electronic Services news page and IBM Electronic Service Agent™.

IBM Electronic Services news page provides you with a single Internet entry point that replaces the multiple entry points traditionally used by customers to access IBM Internet services and support. The news page enables you to gain easier access to IBM resources for assistance in resolving technical problems.

The IBM Electronic Service Agent is no-additional-charge software that resides on your IBM eServer system. It is designed to proactively monitor events and transmit system inventory information to IBM on a periodic, customer-defined timetable. The IBM Electronic Service Agent tracks system inventory, hardware error logs, and performance information. If the server is under a current IBM maintenance service agreement or within the IBM warranty period, the Service Agent automatically reports hardware problems to IBM. Early knowledge about potential problems enables IBM to provide proactive service that maintains higher system availability and performance. In addition, information collected through the Service Agent will be made available to IBM service support representatives when they are helping answer your questions or diagnosing problems.

To learn how IBM Electronic Services can work for you, visit


 
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Prices

Contact your IBM representative for charges information for this announcement.
 
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Order now

To order, contact the Americas Call Centers, your local IBM representative, or your IBM Business Partner.

To identify your local IBM representative or IBM Business Partner, call 800-IBM-4YOU (426-4968).

 Phone:     800-IBM-CALL (426-2255)
 Fax:       800-2IBM-FAX (242-6329)
 Internet:  ibm_direct@vnet.ibm.com
 Mail:      IBM Americas Call Centers
            Dept:  IBM CALL, 11th Floor
            105 Moatfield Drive
            North York, Ontario
            Canada M3B 3R1
 
 Reference: LE001

The Americas Call Centers, our national direct marketing organization, can add your name to the mailing list for catalogs of IBM products.

Note: Shipments will begin after the planned availability date.

Trademarks

 
SP, Tivoli Enterprise, System/370, iSeries, MVS, and Electronic Service Agent are trademarks of International Business Machines Corporation in the United States or other countries or both.
 
Tivoli, AIX, WebSphere, z/OS, RS/6000, DB2, DB2 Universal Database, pSeries, NetView, OS/390, zSeries, TME, S/390, System/390, Systempac, and Passport Advantage are registered trademarks of International Business Machines Corporation in the United States or other countries or both.
 
Windows is a trademark of Microsoft Corporation.
 
Java is a trademark of Sun Microsystems, Inc.
 
UNIX is a registered trademark of the Open Company in the United States and other countries.
 
Other company, product, and service names may be trademarks or service marks of others.

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