IBM Tivoli System Automation for z/OS V2.3 can make the automation of I/O easier, more integrated, and your system more powerful than ever

IBM United States Software Announcement 204-110
May 25, 2004

 ENUS204-110.PDF (66KB)

Table of contents   Document options  
At a glance Publications
Overview Technical information
Key prerequisites Ordering information
Planned availability date Terms and conditions
Description Eligible for single version charging
Product positioning Prices
Education support Order now
Offering information  
Printable version

At a glance

IBM Tivoli System Automation for z/OS (SA for z/OS) can help increase z/OS application availability, automate I/O, processor, and system operations. V2.3 is easier, more integrated, and more powerful through:

  • Easier message management with self-configuration and single action automation policy
  • Easier customization using policy rename and import
  • Monitoring health and performance via Tivoli Monitoring
  • Simplified and faster inter-system communication via XCF and RMTCMD command facility via SNA or IP
  • Increased availability using WebSphere high availability automation
  • Automation of z/VM guests including Linux

IBM Tivoli System Automation is the base for autonomic end-to-end automation of e-business applications.

For ordering, contact:

Your IBM representative, an IBM Business Partner, or IBM Americas Call Centers at 800-IBM-CALL (Reference: LE001).
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The functions of IBM Tivoli® System Automation for z/OS® V2.3 (SA z/OS) can help customers, who have single processor z/OS systems and Parallel Sysplex® clusters, by providing functions which ease systems management, helps reduce costs, and increase application availability. SA z/OS is designed to automate I/O, processor, and system operations. It includes out-of-the-box automation for IMS™, CICS®, Tivoli Workload Scheduler, DB2®, mySAP, and WebSphere®.

Easier policy definition

Message automation of many applications and z/OS components is self-configured out-of-the-box. This requires minimal effort in setup, and helps ensure high quality installation, as changed or new messages are shipped by IBM service. For the remaining messages, SA z/OS V2.3 provides single action easy message management. Required z/OS and NetView® message definitions are generated automatically. The powerful message policy supports different automation for different start types or message codes. The customization dialogs are now easier to use than ever through enhanced defaults, multiple links and rename of policy entries, and policy import.

Easier operation and automation

SA z/OS V2.3 allows you to:

  • Easily navigate through the dependency graph
  • Fill or overwrite start and stop requests with customer chosen defaults
  • Automate z/VM® guest system including Linux
  • Have better control if and how groups are to be moved to images within a sysplex
  • Help make sure that a minimum number of "servers" are active
  • Easily identify the owner of a resource in case of a problem

More integrated automation

Health and performance monitoring provides the capability to:

  • Define and manage monitors, such as Tivoli Monitoring, that run inside NetView or can be accessed from NetView
  • Trigger actions and update compound status when monitor status changes
More powerful automation
  • Simplified and fast inter-system communication via XCF and RMTCMD command facility via SNA or IP
  • NetView Management Console Performance Enhancements
  • WebSphere high availability automation (WebSphere V4 only)

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Key prerequisites

IBM Tivoli System Automation for z/OS V2.3 requires IBM S/390 hardware supporting:

  • z/OS (5694-A01) V1.3, or later
  • Tivoli NetView for OS/390® R4 (5697-B82)
  • Tivoli NetView for z/OS (5697-ENV) V5.1, or later

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Planned availability date

June 25, 2004

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The following describes the new function provided in SA for z/OS V2.3.

Making policy definitions easier

  • Policy Data Base (PDB) Import function

    Allows user to copy one or more selected entries of any entry type from another PDB. This is the beginning of an activity spread over multiple deliverables with the aim of providing the user with the ability to copy complete application groups including nested groups and their links from one PDB to another PDB.

  • Rename function for entry names and subsystem names in PDB

    Allows user to more easily change the name given to a policy object referred to as the entry name. Prior to IBM Tivoli System Automation for z/OS V2.3, you had to copy the policy object, thereby giving it a new name and then deleting the obsolete entry. For entry type APL (application), you can also rename the subsystem name by simply overtyping the name.

  • Support for description field for &AOCCLONE variables

    This support allows user to assign descriptive information to an &AOCCLONEx variable, such as documenting what the clone is used for and other dependencies. This helps you to keep track of the various clones used in the PDB.

  • Separation of System Automation defined and user policy items

    The SA V2.3 for z/OS-provided policy definitions are kept separate from any user modified policy definitions or add-ons. This eliminates the need to re-define the user policies when a new SA release is installed or potentially a major service update is applied.

  • PDB samples have been enhanced

    The SAP/HA and WebSphere V4 automation solution has been incorporated in the sample policies delivered with SA.

  • Automatic defaulting of jobname

    The job name defaults to the subsystem name when applicable.

Making administration easier

  • Gateway modernization

    Instead of using a NetView Node Name Table session for communicating between a target system and the SDF focal point, SA V2.3 uses either the cross-system coupling facility (XCF) or the NetView RMTCMD command. XCF is used when both the target system and the focal point system are within the same sysplex, otherwise the NetView RMTCMD command facility is used. RMTCMD supports both SNA and IP.

  • NMC focal point communication via XCF/RMTCMD

    You can use XCF to communicate between the target system and the RODM focal point system when both the target system and focal point system are members of the same sysplex. Otherwise, the RMTCMD command facility is used, either via SNA or IP. Feeding the configuration data into RODM has been significantly improved by minimizing the calls to FLCARODM and by reducing the amount of data obtained from the automation manager.

  • Inflight repair of takeover file

    A user can vary a damaged takeover file offline without stopping the Automation Manager. After the user has repaired the takeover file, the user can vary it online while the Automation Manager remains running.

  • Easy message management

    IBM Tivoli System Automation for z/OS V2.3 supports the generation of the NetView Automation Table from the data available in the PDB. This means that you do not need to know the format and syntax of the Netview AT nor do you need to define the messages to be automated in different places. Furthermore, SA for z/OS generates optionally the MPF exit list containing all messages that are defined to SA. When refreshing a configuration, SA for z/OS ensures that the appropriate Netview Automation Table is loaded as well and is in sync with the configuration data.

  • Smart defaults for generic routines

    The AUTOTYP parameter is no longer mandatory for the ISSUECMD/ISSUEREP command. Instead, the current state of the resource is used to determine the automation flag to be checked. The default of the MSGTYPE parameter is changed for the ACTIVMSG, HALTMSG, and TERMMSG command using now the trigggering message as default. REPLY=YES defaulted when AVTIVMSG, HALTMSG, and TERMMSG are called for a WTOR.

  • Sysplex application group linkable to multiple sysplex groups

    The same Sysplex Application Group can now be linked to multiple Sysplexes. This eliminates the need to define different sysplex application groups for the same application structure that run on more then one sysplex, for example, Testplex and Prodplex.

  • Finer granularity when defining the maximum number of messages to be captured

    The maximum number of messages to be captured can be now specified on a per application level and can, therefore, vary from application to application.

  • ISSUECMD command enhancements

    The ISSUECMD command performs a codematch allowing you to modify the command to be issued based on the CODEx parameters passed. This is similar to ISSUEREP and gives you the ability to issue different commands based on variations of the same message triggering the ISSUECMD.

  • ASID support

    IBM Tivoli System Automation for z/OS V2.3 now keeps track of the address space ID (ASID) associated with the application when started. This prevents the application from going into ZOMBIE status when accidentally another job with the same name terminates.

Making operation easier

  • INGRELS command enhancements

    The INGRELS command now allows you to navigate through the dependency graph similar to the DISPTREE command. Furthermore, you can launch other commands such as INGVOTE or INGINFO by simply specifying the appropriate command code in front of the row. The OUTDSN parameter has been added allowing you to store the output of the command in a dataset.

  • INGREQ command enhancements

    The AOFEXC01 exit of the INGREQ command allows you now to override the INGREQ parameters, for example, you can set the PRI=FORCE option when a shutdown of the entire system is requested. The EXPIRE option now supports a relative time specification, for example, EXPIRE=(+04:00). This causes the request to be automatically removed from the system when the time expired. The REMOVE option supports that the request is automatically removed when the resources reaches the AVAILABLE status.

  • INGNTFY command enhancements

    The former DISPNTFY command is now incorporated into the INGNTFY command so you now have only one command when dealing with notify operators. The INGNTFY command shows a list of all defined notify operators and allows you to add, change, or delete the notify operator definitions by means of command codes entered in front of the row.

  • INGVOTE command enhancements

    A new option, called SOURCE, allows you to see only the requests and votes from a particular source and user. When running in linemode, the output now shows all detailed information (for example, timeout info, application parameter) that were previously only available in fullscreen mode by selecting the detail action.

  • INGVARS command

    The INGVARS command allows you to share variables among all systems in the same sysplex. It provides an easy way to set, retrieve, or delete the variable. The variable can be associated with the sysplex, a system in the sysplex, or a resource running in one of the systems. A user written clist can query the content of the variable or set the variable from any system in the sysplex.

  • AOCTRACE command enhancements

    The AOCTRACE command now allows you to control and monitor trace and debugging flags from one point of control for any other system in the enterprise assuming a communication path exists.

  • Online help for common routines + utility commands

    Online help is provided for the common routines (ACFCMD, ACFREP, ... ISSUECMD, ISSUEREP) as well as for the utility commands, for example, INGUSS, INGPOST. This eliminates the need for the automation administrator to look up the appropriate chapter in the Programmer Reference manual. Furthermore, the online help is kept current.

  • Globalization support

    Command help, message help, and panel help are provided in Kanji.

Making automation easier

  • VM guest machine support to control Linux images

    This enables you to automate any operating system running in a VM guest machine, for example a Linux image. You can start, stop, and issue commands to the VM guest machine and monitor them.

  • Better control of how groups are moved between images in a sysplex

    A new series of preference values is defined that allows you to better control when and how an application move is performed. For example, you can define that the application should always be started on the system it was running before and should only move to another system using manual intervention.

  • Satisfactory target support for Server Groups

    This allows you to specify a range for the number of members of a server group that must be available for the group to be in a satisfactory status. SA for z/OS attempts to start up to the upper limit of the range, but considers the group "satisfactory" when the lower limit is up and running.

  • Health + performance monitoring

    Starting with V2.3, SA for z/OS introduces the concept of a monitor resource that can be associated with an application. A monitor resource can serve multiple applications or an application can have multiple monitors. By means of the monitor resource, health information is associated with the application that the monitor is linked to. If more than one monitor resource is associated with an application, the automation manager aggregates the health status of the various monitors to produce a summarized health status of the application. SA for z/OS defines a series of different health status, for example NORMAL, WARNING, CRITICAL, and FATAL. The health status is factored into the overall compound status of the application and, therefore, shown on the NMC screen, Status Display Facility (SDF), and/or NetView INGLIST command output. Optionally, SA for z/OS provides controls that allows you to trigger recovery actions when the monitor resource reports the first time a specific health condition is reached.

  • Support of multiple Workload Manager (WLM) resource names

    You can assign up to three WLM resource names for an application. If the application reaches its UP state, SA sets the WLM resource to ON, otherwise it is OFF. This enables an installation to better control its schedule environments within WLM.

  • Support of owner information

    You can specify either the owner or the person to be contacted for a particular application in the PDB. This information is visible in the INGINFO and DISPINFO command. In case of a problem, the operator can then easily obtain this information and contact the person in charge.

Value Unit based pricing

Value Unit based pricing will help to align the prices of these products to the principle of the PSLC pricing curve which provides for a lower price per MSU (millions of service units per hour) for larger capacities.

There is also a price benefit when customers grow their capacity. Additional capacity will be based on the number of Value Units (MSUs) the customer has already installed, for example, additional capacity will not be priced starting at the base with a higher price per unit but on the capacity that is already installed.

Note that Value Units of a given product cannot be exchanged/interchanged/aggregated with Value Units of another product.

IPLA and Subscription and Support considerations

IPLA licenses can be transferred from one machine to another within, but not limited to, an enterprise. The customer may aggregate the capacity for all the processors the product is operated on to achieve a more economic price. This will result in a single Proof of Entitlement. It is the customer's responsibility to manage the distribution of Value Units within the limits of the entitlement of the product license.

Subscription and Support must cover the same capacity as the product license entitlement. Subscription and Support will be available in the country in which the agreement is made.
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Product positioning

With SA z/OS V2.3, IBM continues to deliver systems management products, for single z/OS systems and Parallel Sysplex clusters, that can help you increase your competitiveness by increasing your business application availability, and help reduce operations and systems management costs.

SA z/OS V2.3 is especially valuable and:

  • Can improve business application and Parallel Sysplex availability
  • Help reduce operations costs
  • Help reduce automation implementation and maintenance costs
  • Can help reduce education requirements
  • Can position your company for end-to-end automation of applications spanning multiple platforms
  • Integrate automation with Tivoli Enterprise™-wide systems management solutions
  • Integrate system automation with network automation
  • Implement a Geographically Dispersed Parallel Sysplex™ (GDPS™)
  • Automate Parallel Sysplex applications
  • Provides easier management of a Parallel Sysplex cluster
  • Automates of e-business applications
  • Increases mySAP availability
  • Increases WebSphere availability
  • Manages and verifies I/O configuration
  • Provides I/O configuration and manipulation that is safe, reliable, and fast
  • Provides remote system and operator console access and automation


IMS, Tivoli Enterprise, GDPS, and Geographically Dispersed Parallel Sysplex are trademarks of International Business Machines Corporation in the United States or other countries or both.
z/OS, Tivoli, Parallel Sysplex, CICS, DB2, WebSphere, NetView, z/VM, and OS/390 are registered trademarks of International Business Machines Corporation in the United States or other countries or both.
Other company, product, and service names may be trademarks or service marks of others.

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Education support

Training is available, or will be available, for IBM Tivoli® products. Education is offered through IBM Learning Services, and through IBM Tivoli Authorized Training Providers.

For current information on IBM Tivoli software education, visit the IBM Tivoli software education Web page at

Current schedule information for IBM Tivoli training is available on the IBM Tivoli software education schedules Web page at

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Offering information

Product information will be available on day of announcement through the Offering Information Web site at

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One copy of the following publications are supplied in soft copy with the basic machine-readable material on CD-ROM (SK3T-4270), for IBM Tivoli System Automation for z/OS® V2.3 (5698-A14 and 5645-006):

Title                                        number
Customizing & Programming                    SC33-7035
Planning and Installation                    SC33-7038
Defining Automation Policy                   SC33-7039
User's Guide                                 SC33-7040
Messages and Codes                           SC33-7041
Operator's Commands                          SC33-7042
Programmers Reference                        SC33-7043
CICS(R) Automation Program Reference         SC33-7044
 Operator's Guide
IMS(TM) Automat. Program Reference           SC33-7045
 Operator's Guide
OPC Automation Reference                     SC33-7046
 Operator's Guide

A memo and a program directory, in hard copy form, are supplied automatically with the basic machine-readable material for IBM Tivoli System Automation for z/OS V2.3 (5645-006):

Title                                        number
Licensed Program Specification               SC33-7037
Program Directory                            GI10-9748
Memo to Licensees                            GI10-9757

A license information document and a program directory, in hard copy form are supplied automatically with the basic machine-readable material for IBM Tivoli System Automation for z/OS V2.3 (5698-A14):

Title                                        number
License Information                          GI11-2686
Program Directory                            GI10-9748

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Technical information

Specified operating environment

Hardware requirements

SA for z/OS V2.3 runs in a virtual storage environment on any IBM or non-IBM system configuration with sufficient storage that supports OS/390® or z/OS.

Processor operations supports:

  • Monitoring and control functions for CMOS-390 and zSeries® processors that can be operated via Operations Command Facility (OCF) or the z900 Application Programming Interface (API).
  • Logical partitioning of any of these processors that also support logical partitioning.
  • Monitoring and control functions for virtual machines running under VM.

System operations:

  • Operations base program can run on any processor supported by NetView® for OS/390 or IBM Tivoli NetView for z/OS.

Software requirements

SA for z/OS is executed as an application on the z/OS operating system.

SA for z/OS support is provided at the listed levels or subsequent levels that are upward-compatible, unless otherwise stated. Upward compatibility means that functions provided by the earlier releases are still supported.

Programming requirements for all functions:

  • IBM z/OS V1.3, or later — 5694-A01

In addition, either:

  • IBM Tivoli NetView for OS/390 R4 — 5697-B82
  • IBM Tivoli NetView for z/OS V5.1 — 5697-ENV

Programming requirements for the I/O operations GUI:

  • Hardware Configuration Manager (HCM) — 5694-A01

User group requirements

This announcement satisfies or partially satisfies requirements from one or more of the worldwide user group communities:

  • Australasian SHARE/GUIDE
  • COMMON Europe
  • GUIDE International
  • G.U.I.D.E. Europe
  • Guide Latin American
  • SHARE Incorporated

Requirements satisfied include:

number        Description
MR0503025214  'Description' Field for &AOCCLONEn vars
MR1101024239  All SA390 commands should be in the help panels
MR1119026432  Repair of the takeover file
MR0108036218  Another exit is needed in SA390 at initialization
MR0218036441  Auto removal of votes
               (similar to MR040202408)
MR040202408   Remove the MakeAvailable Votes via Autoremove Option
               (similar to MR0218036441)
MR0912023835  All SA390 modules should be amode=32 or any
MR1007022639  System Automation track STC's of monitored
MR1230026026  SA390 should support both RMTCMD for gateways
MR1010011639  Ability to specify several WLM resource names
MR0219034314  Customize TIMEOUT & progress messages
MR0430032537  Support of symbolics in CMASid field on panel AOFPCXL
MR0515031333  need RANGE parameter for server groups
MR0411032026  Enhance documentation for System Automation
MR0411035239  System Automation 2.2 DISPINFO AOFCPMSG Msg Clear
MR0509036410  in panel AOFGUSS the field User id (cloned user id)
MR1121023648  &AOCCLONE for System Type APG and &SYSCLONE
MR0523032947  ProcOps cannot be successfully started with a ISQCNTL
               file, which contains target system names starting with
               a number instead of an alpha character.
MR071802319   Provide alternate communication methods via Gateway Ids
MR0710031734  History can be confusing
MR0611036716  SNA MCS Console Support
MR080803649   Would like INGVTAM to be a user interface
MR0819034911  INGTIMER enhancement
MR0711032928  INGREQ override enhancement
MR082103160   Ability to change 'Enterprise' name.
MR0915036153  SA/390 $HASP095 code / action pairs
MR0915031545  AOFINITREPLY allows only hours and minutes
MR1028034217  Filter for command 'INGVOTE'
MR0908035722  &EHKVAR7 variable available for UP Message Processing
MR011304492   More space needed in 'Message Tables'
MR0113041358  AOFCPMSG to DOM previous XYZ123I when ABC123A comes in
MR0227044325  Common Global Variable for SA V2
MR00075748    Provide Hot Standby Monitoring Capability
MR00075936    Ability to Create Automation Table statements from
               Policy DB
MR0801013815  Application groups of type sysplex connected to several
MR00071592    Notify Operators policy should be selectable,
               and not defined
MR00072977    OPC Feature should use LU6.2 or XCF and not Gateways
MR0520025854  ISSUECMD honor code matching
MR0613025954  SA390 should document all the messages it uses in
MR1029016113  Use AOCCLONEn with Application Group (APG)
MR1119026432  Repair of the takeover file
MR1126025024  Default EXPIRE time period for INGREQ commands
MR0508026242  System Automation for SMF Automation

Planning information

Direct customer support: Direct customer support is provided by IBM Operational Support Services — SoftwareXcel. This fee service enhances customers' productivity by providing voice and electronic access into the IBM support organization. IBM Operational Support Services — SoftwareXcel will help answer questions pertaining to usage and suspected software defects for eligible products.

Installation and technical support is provided by Global Services. For more information call 800-IBM-4YOU (426-4968).

For technical support or assistance, go to

or contact your IBM representative for additional assistance.

Security, auditability, and control

IBM Tivoli System Automation for z/OS V2.3 uses the security and auditability features of the host software.

The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communication facilities.

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Ordering information

Value Unit exhibit VUE020

Usage level                      Value      Non-MSU-   Value
cumulative       Minimum Maximum Units/MSU  based HW   Units/machine
Base               1       3     1          MP3000 H30 3
PSLC / Level A     4      45     0.15       MP3000 H50 4
PSLC / Level B    46     175     0.08       MP3000 H70 6
PSLC / Level C   176     315     0.04       ESL Models 1
PSLC / Level D   316       +     0.03

Ordering z/OS through the Internet

ShopzSeries provides an easy way to plan and order your z/OS ServerPac or CBPDO. It will analyze your current installation, determine the correct product migration, and present your new configuration based on z/OS. Additional products can also be added to your order (including determination of whether all product requisites are satisfied). ShopzSeries is available in the U.S. and several countries in Europe. In countries where ShopzSeries is not available yet, contact your IBM representative (or Business Partner) to handle your order via the traditional IBM ordering process. For more details and availability, visit the ShopzSeries Web site at

IBM Tivoli System Automation for z/OS V2.3 (5698-A14) has one charge unit — Value Units.

IBM Tivoli System Automation for z/OS V2.3 (5645-006) has multiple monthly charge unit options.

Value Units for IBM 9672 Processors will be based upon the full capacity of these systems. This is applicable to all S/390®-based systems that are measured on MSU capacity. Information on MSU capacities can be found in the "IBM System/370™, System/390® and zSeries Machine Exhibit," Z125-3901.

Value Units for zSeries will be based upon full MSU capacity as defined in the Machine Exhibits.

IBM Tivoli Enhanced Value-Based Pricing

Tivoli software products are priced using Tivoli's Enhanced Value-Based Pricing. The Enhanced Value-Based Pricing system is based upon the Tivoli Environment-Managed Licensing Model, which uses a managed-environment approach — whereby price is determined by what is managed rather than the number and type of product components installed.

For example, all servers monitored with Tivoli's monitoring product (IBM Tivoli Monitoring) require entitlements sufficient for those servers. Other Tivoli products may manage clients, client devices, agents, network nodes, users, or other items, and are licensed and priced accordingly.

Unlike typical systems management licensing models that require entitlements of specific software components to specific systems, the IBM Tivoli Environment-Managed Licensing Model provides the customer flexibility to deploy its Tivoli software products within its environment in a manner that can address and respond to the customer's evolving architecture. That is, as the architecture of a customer's environment changes, the customer's implementation of Tivoli software can be altered, as needed, without affecting the customer's license requirements (as long as the customer does not exceed its entitlements to the software).

Under Enhanced Value-Based Pricing, licensing and pricing of server-oriented applications are determined based upon the server's use in the customer's environment. Typically, such applications are licensed and priced in a manner that corresponds to each installed and activated processor of the server managed by the Tivoli application to help correlate price to value while offering a simple solution.

Where a server is physically partitioned, this approach is modified. This partitioning technique is the approach used with systems that have either multiple cards or multiple frames, each of which can be configured independently. For servers capable of physical partitioning (for example, IBM's pSeries® Scalable POWERparallel Systems® servers, Sun Ultra servers, and HP Superdome servers), an entitlement is required for each processor in the physical partition being managed by the Tivoli application. For example, assume that a server has 24 processors installed in aggregate. If this server is not partitioned, entitlements are required for all 24 processors. If, however, it is physically partitioned into three partitions each containing eight processors, and Tivoli products were managing only one of the three partitions, then entitlements would be required for the eight processors on the physical partition managed by the Tivoli application.

For servers with virtual or logical partitions, entitlements are required for all installed and activated processors on the server. For each Tivoli application managing a clustered environment, licensing is based on the cumulative number of installed and activated processors on each server in the cluster. Where the cluster includes physically partitioned servers, the considerations described above concerning physically partitioned servers apply as well.

Enhanced Value-Based Pricing recognizes the convergence of RISC/UNIX® and Microsoft™ Windows™/Intel™ technologies, in order to simplify the customers licensing requirements, and to provide a smoother, more scalable model. Pricing and licensing does not differentiate between non-zSeries server platforms or operating systems. For some products, this platform neutrality extends to zSeries and other host servers as well.

IBM Tivoli Enhanced Value-Based Pricing terminology definitions


A Management Services Unit (MSU) is defined as millions of CPU service units per hour; the measure of capacity used to describe the computing power of the hardware processors on which S/390 or zSeries software runs. Processor MSU values are determined by the hardware vendor, IBM, or Software Compatible Vendors (SCVs).

For more detailed information about zSeries software pricing, go to


A server's resources (CPU, memory, I/O, interconnects, and buses) may be divided according to the needs of the applications running on the server. This partitioning can be implemented with physical boundaries (Physical Partitions) or logical boundaries (Logical Partitions).

Physical Partitions are defined by a collection of processors dedicated to a workload and can be used with systems that have either multiple cards or multiple frames, each of which can be configured independently. In this method, the partitions are divided along hardware boundaries and processors, and the I/O boards, memory, and interconnects are not shared.

Logical Partitions are defined by software rather than hardware and allocate a pool of processing resources to a collection of workloads. These partitions, while separated by software boundaries, share hardware components and run in one or more physical partitions.


A processor is a functional unit in a computer that interprets and executes instructions. A processor consists of at least an instruction control unit and an arithmetic and logic unit. One or more physical processors may be resident on a single chip. For multi-processor chips, each processor is counted separately.

Standby or backup systems

For programs running or resident on backup machines, IBM defines three types of situations: cold, warm, and hot. In the cold and warm situations, a separate entitlement for the copy on the backup machine is normally not required and typically no additional charge applies. In a "hot" backup situation, the customer needs to acquire another license or entitlements sufficient for that server. All programs running in backup mode must be solely under the customer's control, even if running at another enterprise's location.

As a practice, the following are definitions and allowable actions concerning the copy of the program used for backup purposes:

Cold — A copy of the program may reside, for backup purposes, on a machine as long as the program is not started. There is no additional charge for this copy.

Warm — A copy of the program may reside for backup purposes on a machine and is started, but is "idling", and is not doing any work of any kind. There is no additional charge for this copy.

Hot — A copy of the program may reside for backup purposes on a machine, is started, and is doing work. The customer must acquire a license or entitlement(s) for this copy and there will generally be an additional charge.

"Doing work," includes, for example, production, development, program maintenance, and testing. It also could include other activities such as mirroring of transactions, updating of files, synchronization of programs, data or other resources (for example, active linking with another machine, program, database, or other resource, and so on), or any activity or configurations that would allow an active hot switch or other synchronized switch over between programs, databases, or other resources to occur.

In the case of a program or system configuration that is designed to support a high availability environment by using various techniques (for example, duplexing, mirroring of files or transactions, maintaining a "heartbeat," active linking with another machine, program, database or other resource, and so on), the program is considered to be doing work in the "hot" situation and a license or entitlement must be purchased.

Value Units

A Value Unit is a metric used to compute license quantities, is program specific, and is typically only used on products managing zSeries systems.

IBM Tivoli Systems Automation for z/OS

The customer desires to implement Parallel Sysplex® application automation and policy-based self-healing on its 1,500-MSU zSeries server. Because licensing is per Value Unit (calculated based on the number of MSUs) on the zSeries servers monitored, the customer must obtain the following entitlements:

             MSUs      Units/MSU      Value Units
Base            3      1.00            3.00
Tier A         42       .15            6.30
Tier B        130       .08           10.40
Tier C        140       .04            5.60
Tier D      1,185       .03           35.55
Total       1,500                     60.85

When calculating the total number of Value Units, the sum is rounded up to the next integer. So the customer will need to license 61 Value Units in this example.

Value Units for non-MSU-based S/390 processors:

                    Value Units/
System              System
MP3000 H30             3
MP3000 H50             4
MP3000 H70             6
ESL Models             1

Value Units for IBM 9672 processors are based upon the full capacity of these systems. This is applicable to all zSeries systems measured on MSU capacity. Information on MSU capacities can be found in the "IBM System/370, System/390 and zSeries Machine Exhibit" Z125-3901.


  • Tivoli NetView for z/OS (a separate IBM MLC offering) is a prerequisite for IBM Tivoli System Automation for z/OS V2.3.
  • Value Unit calculations are per system/sysplex, using the PSLC aggregation rules.

Basic license: To order, specify the program number, feature number 9001 for asset registration, and the one-time charge (OTC) feature number. Also specify the feature number of the desired distribution medium. To suppress shipment of media, select the license-only option in CFSW.

                      Program  entity
Description           number   MMID       Price metric
IBM Tivoli System     5698-A14 S010CXD    Per 1 Value Unit (OTC)
 Automation for z/OS
                                          Per 1 OOCoD (OTC Temporary
                                          Use Charge)
IBM Tivoli System     5698-S48 S010BVV
 Automation for
 z/OS S&S                                 Per 1 Value Unit (ASC)
                                          Decline option (no charge
                                          Per 1 MSU Registration
                                          no charge)

Logical Supply

                        Program    Media
Program Name            number     feature  Description
IBM Tivoli System       5698-A14   5802     3480 Tape
 Automation for z/OS
 English Media
IBM Tivoli System       5698-S48   6197     Hardcopy
 Automation for z/OS
 English Media

Subscription and Support

To receive voice technical support via telephone during normal business hours, and future releases and versions at no additional charge, Subscription and Support must be ordered. The capacity of Subscription and Support (Value Units) must be the same as the capacity ordered for the product licenses.

To order, specify the support program number and feature number 9001 for asset registration. IBM is also providing Subscription and Support for these products via a separately purchased offering under the terms of the IBM International Agreement for Acquisition of Support (IAAS). This offering:

  • Includes and extends the support services provided in the base support to include technical support via telephone during normal business hours.
  • Entitles customers to future releases and versions at no additional charge. Note that customer is not entitled to new products.

Once Subscription and Support is ordered, the charges will renew automatically annually unless cancelled by the customer.

                                          charge   Medium
                                Program   feature  feature
Description                     number    number   number   Medium
 IBM Tivoli System Automation   5698-S48
 for z/OS
Subscription and Support
 1 Value Unit                             3739
 250 Value Units                          3740
Decline Software                          3741
Subscription and Support
 English                                           6197     Hardcopy
Per MSU                                            4043
(No Charge)
Per 250 MSU                                        4044
(No Charge)

Ordering information for the ICA version of IBM Tivoli System Automation for z/OS V2.3 (5645-006) is unaffected by this announcement and remains the same.

Refer to Software Announcement 202-189 , dated August 13, 2002.

Single version charging: To elect single version charging, the customer must notify and identify to IBM the prior program and replacement program and the machine the programs are operating on.

The following customization options apply only for program number 5645-006. It does not apply for 5698-A14.

Customization options

Select the appropriate feature numbers to customize your order with delivery options desired. These features can be specified on the initial or MES orders.

Example: If publications are not desired for the initial order, specify feature number 3470 to ship media only. For future updates, specify feature number 3480 to ship media updates only. If, in the future, publication updates are required, order an MES to remove feature number 3480; then, the publications will ship with the next release of the program.

Initial shipments
Feature   Description
3444      Serial Number Only
          (suppresses shipment of media and documentation)
3470      Ship Media Only
          (suppresses initial shipment of documentation)
3471      Ship Documentation Only
          (suppresses initial shipment of media)
Update shipments
Feature   Description
3480      Ship Media Updates Only
          (suppresses update shipment of documentation)
3481      Ship Documentation Only
          (suppresses update shipment of media)
3482      Suppress Updates
          (suppresses update shipment of media and
Expedite shipments
Feature   Description
3445      Local IBM Office Expedite
          (for IBM use only)
3446      Customer Expedite Process Charge
          ($30 charge for each product)

Expedite shipments will be processed to receive 72-hour delivery from the time IBM Software Delivery and Fulfillment (SDF) receives the order. SDF will then ship the order via overnight air transportation.

Customized offerings

Product media is shipped only via Customized Offerings (for example, CBPDO, ServerPac, Systempac®). Non-customized items (CDs, diskettes, source media, media kits) will continue to be shipped via the stand-alone product.
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Terms and conditions

Licensing: IBM International Program License Agreement. Proofs of Entitlement (PoE) are required for all authorized use.

IBM Tivoli System Automation for z/OS V2.3 (5698-A14) is licensed under the IBM Program License Agreement (IPLA), and the associated Agreement for Acquisition of Support, and the Addendum for Support Z125-6883 which provides for support with ongoing access to releases and versions of the program. These programs have a one-time license charge for use of the program and an ongoing recurring charge for the enhanced support that includes telephone assistance (voice support for defects during normal business hours) as well as access to updates, releases, and versions of the program as long as support is in effect. S/390 and zSeries IBM Operational Support Services — Support Line is an option for those customers who desire added services.

IBM Tivoli System Automation for z/OS V2.3 (5645-006) is licensed under the IBM Customer Agreement (Z125-4575). The terms and conditions for IBM Tivoli System Automation for z/OS V2.3 (5645-006), as previously announced, are unaffected by this announcement.

Limited warranty applies: Yes

Warranty: This program has warranty for a minimum of one year from acquisition from IBM or authorized Business Partner. The warranty provided to the customer, for at least one year from acquisition, is access to databases (read Web sites) for program information, FAQs, including any known fixes to defects, which the customer can download or obtain otherwise and install at their leisure.

Program support: Enhanced support, called Subscription and Support, includes telephone assistance (voice support for defects during normal business hours) as well as access to updates, releases, and versions of the program as long as support is in effect. The customer will be notified of discontinuance of support with 12 months notice.

Money-back guarantee: If for any reason you are dissatisfied with the program, return it within 30 days from the invoice date, to the party (either IBM or its reseller) from whom you acquired it, for a refund. This applies only to your first acquisition of the program.

Copy and use on home/portable computer: No

Volume orders (IVO): No

Passport Advantage® applies: No

Usage restriction: Yes. Number of Value Units.

Software Maintenance applies: No

For operating system software, the revised IBM Operational Support Services — SoftwareXcel offering will provide support for those operating systems and associated products that are not available with the newly announced Software Maintenance offering. This will ensure total support coverage for your enterprise needs, including IBM and selected non-IBM products. For complete lists of products supported under both the current and revised SoftwareXcel offering, refer to our Web site at

For additional information on the revised IBM Operational Support Services, refer to Services Announcement 601-023 , dated July 10, 2001.

IBM Operational Support Services — SoftwareXcel: Yes

AIX®/UNIX Upgrade Protection applies: No

Entitled upgrade for current AIX/UNIX Upgrade Protection licensees: No

iSeries™ Software Subscription applies: No

Variable charges apply: No

Educational allowance available: Yes, 15% education allowance applies to qualified education institution customers.

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Eligible for single version charging

Replaced Programs                Replacement Programs
Program    Program               Program      Program
number     name                  number       name
5645-005   System Automation for 5698-A14     IBM Tivoli System
           OS/390 V1                          Automation for z/OS
5645-006   System Automation for 5698-A14     IBM Tivoli System
           OS/390 V2.1 and V2.2               Automation for z/OS
5645-005   System Automation for 5645-006     IBM Tivoli System
           OS/390 V1                          Automation for z/OS

On/Off Capacity on Demand

To be eligible for On/Off Capacity on Demand pricing, customers must be enabled for temporary capacity on the corresponding hardware, and the required contract — Z125-6611, Attachment for Customer Initiated Upgrade and IBM eServer On/Off Capacity on Demand — Software — must be signed prior to use.
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Prices for IBM Tivoli System Automation for z/OS V2.3 (5698-A14 and 5645-006) are unaffected by this announcement.

For 5698-A14, refer to Software Announcement 203-203 , dated August 12, 2003.

For 5645-006, refer to Software Announcement 202-189 , dated August 13, 2002.

Global Financing

IBM Global Financing offers competitive financing to credit-qualified customers to assist them in acquiring IT solutions. Our offerings include financing for IT acquisition, including hardware, software, and services, both from IBM and other manufacturers or vendors. Offerings (for all customer segments: small, medium and large enterprise), rates, terms, and availability can vary by country. Contact your local IBM Global Financing organization or visit the Web at

IBM Global Financing offerings are provided through IBM Credit LLC in the United States and other IBM subsidiaries and divisions worldwide to qualified commercial and government customers. Rates are based on a customer's credit rating, financing terms, offering type, equipment type and options, and may vary by country. Other restrictions may apply. Rates and offerings are subject to change, extension or withdrawal without notice.
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Order now

To order, contact the Americas Call Centers, your local IBM representative, or your IBM Business Partner.

To identify your local IBM representative or IBM Business Partner, call 800-IBM-4YOU (426-4968).

 Phone:     800-IBM-CALL (426-2255)
 Fax:       800-2IBM-FAX (242-6329)
 Mail:      IBM Americas Call Centers
            Dept:  IBM CALL, 11th Floor
            105 Moatfield Drive
            North York, Ontario
            Canada M3B 3R1
 Reference: LE001

The Americas Call Centers, our national direct marketing organization, can add your name to the mailing list for catalogs of IBM products.

Note: Shipments will begin after the planned availability date.


IMS, System/370, and iSeries are trademarks of International Business Machines Corporation in the United States or other countries or both.
Tivoli, z/OS, CICS, OS/390, zSeries, NetView, S/390, System/390, pSeries, Scalable POWERparallel Systems, eServer, the e-business logo, Parallel Sysplex, Systempac, Passport Advantage, and AIX are registered trademarks of International Business Machines Corporation in the United States or other countries or both.
Intel is a trademark of Intel Corporation.
Microsoft and Windows are trademarks of Microsoft Corporation.
UNIX is a registered trademark of the Open Company in the United States and other countries.
Other company, product, and service names may be trademarks or service marks of others.

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