Specified IBM Tivoli storage products are now available for ordering through Advanced Administration System (AAS), in addition to Passport Advantage

IBM United States Software Announcement 204-024
February 24, 2004

 ENUS204-024.PDF (76KB)

Table of contents   Document options  
At a glance Offering information
Overview Publications
Key prerequisites Technical information
Planned availability date Ordering information
Description Terms and conditions
Reference information Prices
Education support Order now
 
Printable version

 
At a glance

The following products are now orderable through AAS:

  • IBM Tivoli Storage Manager V5.2
  • IBM Tivoli Storage Manager Extended Edition V5.2
  • IBM Tivoli Storage Manager for Storage Area Networks V5.2
  • IBM Tivoli Storage Manager for Space Management V5.2
  • IBM Tivoli Storage Manager for System Backup and Recovery V5.6
  • IBM Tivoli Storage Manager for Mail V5.2
  • IBM Tivoli Storage Manager for Databases V5.2
  • IBM Tivoli Storage Manager for Application Servers V5.2
  • IBM Tivoli Storage Manager for Hardware V5.2
  • IBM Tivoli Storage Manager for Enterprise Resource Planning V5.2
  • IBM Tivoli Storage Manager for Data Retention V5.2
  • IBM Tivoli Storage Resource Manager V1.3
  • IBM Tivoli Storage Resource Manager Express Edition V1.3
  • IBM Tivoli Storage Resource Manager for Databases V1.3
  • IBM Tivoli Storage Resource Manager for Chargeback V1.3
  • IBM Tivoli Storage Area Network Manager V1.3

For ordering, contact:

Your IBM representative, an IBM Business Partner, or IBM Americas Call Centers at 800-IBM-CALL (Reference: YE001).
 
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Overview

Specified IBM Tivoli® storage products are now available for ordering through Advanced Administration System (AAS). These products will continue to be available for ordering through Passport Advantage®. This will give you more flexibility when ordering these products and increase the ease of doing business with IBM.

The following products are now orderable through AAS:

  • IBM Tivoli Storage Manager V5.2
  • IBM Tivoli Storage Manager Extended Edition V5.2
  • IBM Tivoli Storage Manager for Storage Area Networks V5.2
  • IBM Tivoli Storage Manager for Space Management V5.2
  • IBM Tivoli Storage Manager for System Backup and Recovery V5.6
  • IBM Tivoli Storage Manager for Mail V5.2
  • IBM Tivoli Storage Manager for Databases V5.2
  • IBM Tivoli Storage Manager for Application Servers V5.2
  • IBM Tivoli Storage Manager for Hardware V5.2
  • IBM Tivoli Storage Manager for Enterprise Resource Planning V5.2
  • IBM Tivoli Storage Manager for Data Retention V5.2
  • IBM Tivoli Storage Resource Manager V1.3
  • IBM Tivoli Storage Resource Manager Express Edition V1.3
  • IBM Tivoli Storage Resource Manager for Databases V1.3
  • IBM Tivoli Storage Resource Manager for Chargeback V1.3
  • IBM Tivoli Storage Area Network Manager V1.3

End of service dates are unaffected by this announcement. Each of the products listed retains its initial announcement date for purposes of calculating the end of service date for the version and release specified in this announcement.
 
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Key prerequisites

Refer to Software Announcement 203-095 , dated April 8, 2003, and Software Announcement 203-285 , dated October 21, 2003.


 
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Planned availability date

February 27, 2004
 
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Description

Designated Tivoli Storage products, currently available through Passport Advantage, are now also available through AAS. The new PID numbers (5608-xxx) for the products in AAS are closely modeled after the Passport Advantage PID numbers (5698-xxx). For example, the Passport Advantage PID 5698-SRM is 5608-SRM in AAS. (The one exception to this pattern is Tivoli Storage Manager for Data Retention, which has PID 5724-H51 in Passport Advantage, and 5608-TDR in AAS.) The products are the same, although the PID numbers are different, providing a choice of ordering systems.

Regardless of which ordering system is used (AAS or Passport Advantage), the software and associated documentation will be provided using the existing Passport Advantage packages, which will reflect the Passport Advantage PID numbers. Support, however, will be provided through the existing support structure in place in the system where the order is placed, either AAS or Passport Advantage.

Accessibility by people with disabilities

For software offerings:

The IBM Tivoli Storage Manager family of products has been reviewed for Accessibility Readiness, and an IBM accessibility checklist has been completed.

The following features support use by people with disabilities:

  • Operation by keyboard alone using Command Line Interface, Windows™ 2000, and XP Native GUI Interface
  • Screen readers for use by people with visual impairment when using Command Line Interface
  • Screen magnifiers for use by people with visual impairment when using Command Line Interface, Windows 2000, and XP Native GUI Interface
  • Optional display of audio alerts for people with hearing impairment using Windows 2000 and XP Native GUI Interface
  • Optional font enlargement and high-contrast display settings for Windows 2000 and XP Native GUI Interface

Tivoli Storage Resource Manager, Tivoli Storage Resource Manager Express Edition, Tivoli Storage Resource Manager for Databases, Tivoli Storage Resource Manager for Chargeback, and Tivoli Storage Area Network Manager, have been reviewed for Accessibility Readiness, and an IBM accessibility checklist has been completed.

The following features support use by people with disabilities:

  • Optional display of audio alerts for people with hearing impairment
  • Use of Java™ SWING components to support the accessibility of the GUI
  • Screen magnifiers tested for use by people with visual impairments when using the GUI

 
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Reference information

Refer to:

  • Software Announcement 203-095 , dated April 8, 2003, for Tivoli Storage Manager products
  • Software Announcement 203-285 , dated October 21, 2003, for Tivoli Storage Resource Manager and Tivoli SAN Manager products
  • Software Announcement 203-340 , dated December 16, 2003, for Tivoli Storage Manager for Data Retention

Trademarks

 
Tivoli and Passport Advantage are registered trademarks of International Business Machines Corporation in the United States or other countries or both.
 
Windows is a trademark of Microsoft Corporation.
 
Java is a trademark of Sun Microsystems, Inc.
 
Other company, product, and service names may be trademarks or service marks of others.

 
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Education support

Training is available, or will be available, for IBM Tivoli® products. Education is offered through IBM Learning Services, and through IBM Tivoli Authorized Training Providers.

For current information on IBM Tivoli software education, visit the IBM Tivoli software education Web page at

or call 888-746-3331.

Current schedule information for IBM Tivoli training is available on the IBM Tivoli software education schedules Web page at


 
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Offering information

Product information will be available on day of announcement through the Offering Information Web site at


 
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Publications

For information on publications, refer to Software Announcement 203-095 , dated April 8, 2003, and Software Announcement 203-285 , dated October 21, 2003.
 
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Technical information

Specified operating environment

Hardware and software requirements

For hardware and software requirements, refer to Software Announcement 203-095 , dated April 8, 2003, and Software Announcement 203-285 , dated October 21, 2003.

Performance considerations: Performance for Tivoli Storage products will vary depending upon a customer's particular configuration, the client/server options, and customization.

Planning information

Packaging

For packaging information, refer to:

  • Software Announcement 203-095 , dated April 8, 2003, for Tivoli Storage Manager products
  • Software Announcement 203-285 , dated October 21, 2003, for Tivoli Storage Resource Manager and Tivoli SAN Manager products
  • Software Announcement 203-340 , dated December 16, 2003, for Tivoli Storage Manager for Data Retention

Security, auditability, and control

The programs in this announcement use the security and auditability features of the operating system software.

The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communication facilities.
 
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Ordering information

Tivoli Environment-Managed Licensing Model

In 2000, Tivoli introduced its Environment-Managed Licensing Model. The unique element of this model is that pricing and licensing is based on what is managed (for example, clients, servers, and network devices), not how the customer chooses to implement the technical facets of a Tivoli solution (for example, management servers, gateways, and endpoints). With this announcement, Tivoli is not changing the fundamentals of this offering, but refining some of the definitions and creating a more solution-oriented offering structure.

Most IBM Tivoli products are priced on the Environment-Managed Licensing Model. For these products, management capability for a certain sized environment is acquired for each Tivoli discipline required. The customer is free to implement any of the Tivoli Enterprise™ software components (Tivoli Management Region servers, gateways, or endpoints) in any quantity to best manage within the environment for which the discipline was acquired without cost implications. As architecture changes, the customer's implementation can be altered, as needed, without necessarily affecting the licensing for the products acquired. This represents a significant change from the typical systems management licensing models that are based on purchasing the specific components and licensing them to specific systems.

In this model, a server is defined by its use in the environment, not its role in a Tivoli solution. Thus, all servers in an environment are priced as servers, offering the flexibility to serve Tivoli applications from any system in the enterprise without any change in cost. Further, these servers are licensed and priced corresponding to each installed processor, so as to better correlate cost to value while offering a simple, scalable solution. In addition to traditional clients, other devices can be managed in a server/device model, including personal digital assistants (PDAs), point-of-sale terminals (tills, cash registers), Automated Teller Machines (ATMs), and appliances. In the Environment-Managed Model, only those systems or devices managed require licensing.

The server definition has been updated since Value-Based Pricing was introduced in February 2000 to recognize the convergence of RISC/UNIX® and Microsoft™ Windows™/Intel™ technologies, to simplify the customer's licensing requirements, and to provide a smoother, more scalable model. Servers are licensed and priced on a per-installed-processor basis. The pricing and licensing does not differentiate between distributed server platforms or operating systems, thus it is consistent for all distributed servers. For some products, this platform neutrality extends to zSeries® and other host servers as well.

For servers capable of physical partitioning, the licensing is based on the number of processors in the partition for the application being managed. Note that this applies only to fixed partitions, not variable workload. This partitioning technique is the approach used with systems which have either multiple cards or multiple frames, each of which can be configured independently. For systems with virtual or logical partitions, licensing is required for all processors in the server. For clustered environments, the licensing is determined by the cumulative number of installed processors in each server in the cluster.

Terminology definitions

Application server

An application server is a computer system that provides services to one or more clients, servers, or other devices over a network and is defined by its use within the Tivoli application.

Client

A client is a computer system or process that requests a service of another computer system that is typically referred to as a server. Multiple clients may share access to a common server. A client has some processing capability or is programmable to allow a user to do work. Examples include notebook computers, desktop computers, deskside computers, and technical workstations. For Tivoli products which manage non-client/non-server devices (such as appliances, networking devices, PDAs, or similar devices), the client definition applies to those devices also.

Cluster

A group of distributed servers operated as a single image, generally running serially. Licensing is required for the cumulative number of processors installed in the cluster of servers. For example, a cluster with 4 servers, each with 4 processors installed, would require licensing for 16 processors.

Device

A device is any non-client, non-server part of a network managed by a Tivoli application including, but not limited to, PDAs and other pervasive devices.

Client device

A client device is a computer system that requests a service of another computer system that is typically referred to as a server. Multiple client devices may share access to a common server. A client device has some processing capability or is programmable to allow a user to do work. Examples include, but are not limited to, notebook computers, desktop computers, deskside computers, technical workstations, appliances, PDAs, ATMs, Point-of-Sale Terminals (POSs, tills, and cash registers), and kiosks.

Environment-Managed Licensing Model

The Environment-Managed Licensing Model is used to describe the Tivoli pricing offering that separates licensing from architecture. In the Environment-Managed model, the price is based on what is managed rather than the more traditional approach of pricing based on the number and type of product component. Thus, a server is defined by its use in the customer's environment, not by its use within a Tivoli application. For example, all servers (including, but not limited to, file servers, print servers, and application servers) monitored with IBM Tivoli Monitoring require processor licensing sufficient for those servers. Some products, such as IBM Tivoli Configuration Manager, manage not only servers, but also clients and other devices. Each device or class of device requires licensing.

Physical partitions

For servers capable of physical partitioning, the licensing is based on the number of processors in the partition for the application being managed. Note that this only applies to fixed partitions, not variable workload.

Processor

In a computer, a functional unit that interprets and executes instructions. A processor consists of at least an instruction control unit and an arithmetic and logic unit. For IBM Tivoli products, only processors installed in servers require licensing. Refer to each product for details.

Registered user

A registered user is defined as anyone who is authorized to access a Tivoli program.

Server

A server is a computer system that provides services to one or more clients and/or other devices over a network. Examples include, but are not limited to, file servers, print servers, mail servers, database servers, application servers, and Web servers.

A server is defined by its use in the customer's environment, not by its use within a Tivoli application. Server licensing is based on the number of processors installed.

For distributed servers in a clustered environment, licensing is required for the cumulative number of processors installed in the servers in the cluster.

The pricing for a server is based on the number of processors installed in that server.

Refer to the License Information documents for product-specific extensions to this basic definition. These documents are packaged with all IBM Tivoli products and are also available from

Standby or backup systems

For programs running or resident on backup machines, IBM defines three types of situations: cold, warm, and hot. In the cold and warm situations, licensing of the backup copy is normally not required and no additional charge applies. In a "hot" backup situation, the customer needs license authorizations sufficient for that server. All programs running in backup mode must be under the customer's control, even if running at another enterprise's location.

As a practice, the following are definitions and allowable actions concerning the copy of the program used for backup purposes:

  • Cold

    A copy of the program may be stored for backup purposes on a machine as long as the program has not been started.

  • Warm

    A copy of the program may reside for backup purposes on a machine and is started, but is "idling," and is not doing any work of any kind. Licensing is not required for this system.

  • Hot

    A copy of the program may reside for backup purposes on a machine, is started, and is doing work. However, this program must be ordered, and licensing is required for this system.

"Doing work" includes, for example, production, development, program maintenance, and testing. It also could include other activities such as mirroring of transactions, updating of files, synchronization of programs, data, or other resources (for example, active linking with another machine, program, database, or other resource, and so on), or any activity or configurations that would allow an active hot switch or other synchronized switch over between programs, databases, or other resources to occur.

Product Web site

A complete list of products, terminology definitions, and licensing documents are available at the following Web site

Pricing model examples

IBM Tivoli Storage Manager: The following customer network applies to all of the examples to enable the reader to understand the pricing methodology when products manage something less than the entire environment. The customer's overall network environment includes:

Site 1

  • Twenty uniprocessors
  • Sixty-five 2-way servers
  • Twelve 4-way servers

Site 2

  • One 8-way server
  • One 12-way server with two virtual or logical partitions
  • One 14-way server
  • One 16-way Sun Ultra server with two 8-way physical partitions (only one of which is managed by Tivoli applications)
  • One 24-way server
  • One z800 server with two processors running Linux™
  • 1,500 clients

Notes:

  • IBM Tivoli Storage Manager supports libraries with up to three drives and 40 slots. To use tape libraries using more than three drives and 40 slots, the customer must acquire a Proof of Entitlement for IBM Tivoli Storage Manager Extended Edition.
  • No mixing of IBM Tivoli Storage Manager and IBM Tivoli Storage Manager Extended Edition processor entitlements is permitted on servers residing at the same site. A site must have all Storage Management server processor entitlements at either the IBM Tivoli Storage Manager or IBM Tivoli Storage Manager Extended Edition level.
  • Client entitlements (notebooks, desktops, technical workstations) for IBM Tivoli Storage Manager and IBM Tivoli Storage Manager Extended Edition are interchangeable.
  • IBM Tivoli Storage Manager and IBM Tivoli Storage Manager Extended Edition charge for all servers and clients that feed into a managed server.

Scenario 1: The customer wants to do basic archiving and retrieval for all of the LAN-connected servers in its network. One of the 4-way servers is the managing server at Site 1, and the z800 server acts as the managing server at Site 2. The customer plans to back up 20 clients (that is, technical workstations, desktops, and so forth.) In addition, the customer wants to take advantage of the application specific features required to back up 10 2-way database servers (5 SQL servers and 5 Oracle servers).

The customer must obtain the following entitlements for IBM Tivoli Storage Manager:

                                     Quantity            Processor
Systems                              in customer         entitlements
managed                              environment         required
 
Uniprocessor                         20                   20
2-way                                65                  130
4-way                                12                   48
8-way                                 1                    8
12-way (2 logical                     1                   12
 partitions)
14-way                                1                   14
16-way (2 physical                    1                    8
 partitions, one of
 which is managed by
 Tivoli applications)
24-way                                1                   24
2-way z800 -- zLinux                  1                    2
 
Total Processor Entitlements                             266

                                     Quantity            Client
Systems                              in customer         entitlements
managed                              environment         required
 
Clients                              20                  20
 
Total Client Entitlements                                20

The customer must obtain the following entitlements for IBM Tivoli Storage Manager for Databases:

                                     Quantity            Processor
Systems                              in customer         entitlements
managed                              environment         required
 
2-way                                10                  20
 
Total Processor Entitlements                             20

Note: Licensing is valid for any database application supported by Tivoli Storage Manager for Databases. IBM Tivoli Storage Manager or Tivoli Storage Manager Extended Edition is required for each system with a database managed by Tivoli Storage Manager for Databases.

Scenario 2: The customer adds a SAN to Site 1, and thus must obtain the following entitlements:

IBM Tivoli Storage Manager for Storage Area Networks:

                                     Quantity            Processor
Systems                              in customer         entitlements
managed                              environment         required
 
Uniprocessor                         20                   20
2-way                                65                  130
4-way                                12                   48
 
Total Processor Entitlements                             198

Notes:

  • The customer is allowed to use IBM Tivoli Storage Manager for Storage Area Networks in an IBM Tivoli Storage Manager environment without the need to upgrade to Extended Edition. Licensing for IBM Tivoli Storage Manager for Storage Area Networks is in addition to IBM Tivoli Storage Manager or IBM Tivoli Storage Manager Extended Edition.
  • LAN-free to disk support is available for specific IBM Tivoli Storage Manager systems which are listed on the product Web pages. The customer's use of Tivoli SANergy™ components, included with IBM Tivoli Storage Manager for Storage Area Networks, is limited to use of LAN-free backup and restore to disk, in conjunction with its licensed use of IBM Tivoli Storage Manager for Storage Area Networks. The Tivoli SANergy components included with IBM Tivoli Storage Manager for Storage Area Networks may not be used for any other purpose

Scenario 3: The customer wants to implement IBM Tivoli Storage Manager Extended Edition at Site 2 for access to features like disaster recovery and large library support. The customer also realizes a need for improved space management capabilities at Site 2. The customer will require the following licensing for IBM Tivoli Storage Manager Extended Edition:

                                     Quantity            Processor
Systems                              in customer         entitlements
managed                              environment         required
 
8-way                                1                    8
12-way (2 logical                    1                   12
 partitions)
14-way                               1                   14
16-way (2 physical                   1                    8
 partitions, one of
 which is managed by
 Tivoli applications)
24-way                               1                   24
2-way z800 -- zLinux                 1                    2
 
Total Processor Entitlements                             68

Notes:

  • The 68 processors migrating to IBM Tivoli Storage Manager Extended Edition will be a trade-up from IBM Tivoli Storage Manager.
  • The customer will not have to trade-up its 20 Tivoli Storage Manager clients for use with the Extended Edition, since the client entitlements for IBM Tivoli Storage Manager and IBM Tivoli Storage Manager Extended Edition are interchangeable.

The customer must obtain the following entitlements for IBM Tivoli Storage Manager for Space Management:

                                     Quantity            Processor
Systems                              in customer         entitlements
managed                              environment         required
 
8-way                                1                    8
12-way (2 logical                    1                   12
 partitions)
14-way                               1                   14
16-way (2 physical                   1                    8
 partitions, one of
 which is managed by
 Tivoli applications)
24-way                               1                   24
2-way z800 -- zLinux                 1                    2
 
Total Processor Entitlements                             68

IBM Tivoli Storage Resource Manager and Tivoli SAN Manager: The following customer network applies to all of the examples to enable the reader to understand the pricing methodology when products tend to manage something less than the entire environment. The customer's overall network environment includes:

Distributed servers

  • Twenty uniprocessors
  • Sixty-five 2-way servers
  • Twelve 4-way servers
  • One 8-way server
  • One 12-way server with two virtual or logical partitions
  • One 14-way server
  • One 16-way Sun Ultra server with two 8-way physical partitions (only one of which is managed by Tivoli applications)
  • One 24-way server

Others:

  • One z800 server with two processors running Linux
  • 1,500 clients

Scenario 1: The customer wants to perform basic management for systems on its storage area network (SAN). Three of the 4-way servers, the 14-way server, and one of the client systems (a single user technical workstation) reside on the SAN.

The customer must obtain the following entitlements for IBM Tivoli SAN Manager:

                                     Quantity            Processor
Systems                              in customer         entitlements
managed                              environment         required
 
4-way                                3                   12
14-way                               1                   14
 
Total Processor Entitlements                             26
 
                                     Quantity            Client
Systems                              in customer         entitlements
managed                              environment         required
 
Clients                              1                   1
 
Total Client Entitlements                                1

Scenario 2: The customer adds systems to its SAN, and decides it wants to perform resource management and availability management for all systems on its SAN. Now, six of the 4-way servers, the 14-way server, and two of the client systems (that is, technical workstations, desktops, and so forth) reside on the SAN, with the remaining systems as LAN-based servers.

In addition, the customer wants to take advantage of the application-specific features required to more deeply understand storage resource utilization for 10 2-way database servers (5 SQL servers and 5 Oracle servers), and utilize the chargeback capability on those same database servers.

The customer must obtain the following additional entitlements for IBM Tivoli SAN Manager:

                                     Quantity            Processor
Systems                              in customer         entitlements
managed                              environment         required
 
4-way                                3                   12
 
Total Processor Entitlements                             12
 
                                     Quantity            Client
Systems                              in customer         entitlements
managed                              environment         required
 
Clients                              1                   1
 
Total Client Entitlements                                1

Note: Only 12 additional processor licenses and 1 additional client entitlement are required for Tivoli SAN Manager, since 26 processor licenses and 1 client license were purchased in Scenario 1.

The customer will require the following entitlements for IBM Tivoli Storage Resource Manager:

                                     Quantity            Processor
Systems                              in customer         entitlements
managed                              environment         required
 
4-way                                6                   24
14-way                               1                   14
 
Total Processor Entitlements                             38

The customer will require the following entitlements for IBM Tivoli Storage Resource Manager Express Edition:

                                     Quantity            Client
Systems                              in customer         entitlements
Managed                              environment         required
 
Clients                              2                   2
 
Total Client Entitlements                                2

The customer must obtain the following entitlements for IBM Tivoli Storage Resource Manager for Databases:

                                     Quantity            Processor
Systems                              in customer         entitlements
managed                              environment         required
 
2-way                                10                  20
 
Total Processor Entitlements                             20

The customer must obtain the following entitlements for IBM Tivoli Storage Resource Manager for Chargeback:

                                     Quantity            Processor
Systems                              in customer         entitlements
managed                              environment         required
 
2-way                                10                  20
 
Total Processor Entitlements                             20

Note: Licensing is valid for any database application supported by IBM Storage Resource Manager for Databases. A license for IBM Tivoli Storage Resource Manager is required for each system with a database managed by IBM Tivoli Storage Resource Manager for Databases or for each system utilizing the chargeback feature.

New licensees

Orders for new licenses will be accepted now.

Shipment will begin on the planned availability date.

Basic license

Note: The products in this announcement continue to be available through Passport Advantage® as well as AAS.

AAS ordering information for the products in this announcement

To order a basic license, specify the program number and the feature number of the desired distribution medium. Also, specify the one-time charge feature number in the quantity desired (maximum quantity of 250).

The quantity to be specified for the features in the following table is per processor and per client. A client can be, for example, a notebook computer, desktop computer, or a technical workstation.

Use the following table to order the program products listed below:

                                                       Feature number
Product
number           Product name                          Qty 1  Qty 250
 
5608-ISM         IBM Tivoli Storage Manager V5.2
  Processors:                                          0123   0124
  Clients:                                             0125   0126
 
5608-ISX         IBM Tivoli Storage Manager
                  Extended Edition V5.2
  Processors:                                          0165   0166
  Clients:                                             0167   0168
 Trade-up from
 5608-ISM (refer
 to note)
  Processors:                                          0179   0180
  Clients:                                             0181   0182
 
5608-SAN         IBM Tivoli Storage Manager
                  for Storage Area Networks V5.2
  Processors:                                          0033   0034
  Clients:                                             0035   0036
 
5608-HSM         IBM Tivoli Storage Manager
                  for Space Management V5.2
  Processors:                                          0109   0110
 
5608-SYS         IBM Tivoli Storage Manager for
                  System Backup and Recovery V5.6
  Processors:                                          0043   0044
 
5608-APE         IBM Tivoli Storage Manager
                  for Mail V5.2
  Processors:                                          0145   0146
 
5608-APD         IBM Tivoli Storage Manager
                  for Databases V5.2
  Processors:                                          0011   0012
 
5608-APW         IBM Tivoli Storage Manager
                  for Application Servers V5.2
  Processors:                                          0169   0170
 
5608-APH         IBM Tivoli Storage Manager
                  for Hardware V5.2
  Processors:                                          0025   0026
 
5608-APR         IBM Tivoli Storage Manager
                  for Enterprise Resource
                  Planning V5.2
  Processors:                                          0107   0108
 
5608-TDR         IBM Tivoli Storage Manager
                  for Data Retention V5.2
  Processors:                                          0177   0178
 
5608-SRM         IBM Tivoli Storage Resource
                  Manager V1.3
  Processors:                                          0045   0046
 
5608-SRX         IBM Tivoli Storage Resource
                  Manager Express Edition V1.3
  Clients:                                             0003   0004
 
5608-SRD         IBM Tivoli Storage Resource
                  Manager for Databases V1.3
  Processors:                                          0055   0056
  Clients:                                             0057   0058
 
5608-SRC         IBM Tivoli Storage Resource
                  Manager for Chargeback V1.3
  Processors:                                          0051   0052
  Clients:                                             0053   0054
 
5608-SRS         IBM Tivoli Storage Area Network
                  Manager V1.3
  Processors:                                          0047   0048
  Clients:                                             0049   0050

Note: Client licenses (for backing up notebooks, desktops, technical workstations) are interchangeable between IBM Tivoli Storage Manager and IBM Tivoli Storage Manager Extended Edition. Client trade-up feature numbers are included for configuration purposes only.

This software license includes Software Maintenance, previously referred to as Software Subscription and Technical Support.

Order the program number, feature number, and quantity to extend coverage for your software licenses. If maintenance has expired, specify the after license feature number.

Tivoli Storage Manager
 
Maintenance IASP PID 1 Year:  5608-SM1
 
                                                     Feature  Feature
                                                     number   number
Description                                          qty 1    qty 250
 
Use authorizations (to be ordered in quantity):
Processors:
-- Software Maintenance No Charge Registration       0111     0112
-- Software Maintenance 1 Year Renewal               0115     0116
-- Software Maintenance 1 Year After License         0117     0118
 
Clients:
-- Software Maintenance No Charge Registration       0113     0114
-- Software Maintenance 1 Year Renewal               0119     0120
-- Software Maintenance 1 Year After License         0121     0122
 
Tivoli Storage Manager Extended Edition
 
Maintenance IASP PID 1 Year:  5608-SX1
 
                                                     Feature  Feature
                                                     number   number
Description                                          qty 1    qty 250
 
Use authorizations (to be ordered in quantity):
Processors:
-- Software Maintenance No Charge Registration       0133     0134
-- Software Maintenance 1 Year Renewal               0137     0138
-- Software Maintenance 1 Year After License         0139     0140
 
Clients:
-- Software Maintenance No Charge Registration       0135     0136
-- Software Maintenance 1 Year Renewal               0141     0142
-- Software Maintenance 1 Year After License         0143     0144
 
Tivoli Storage Manager for Storage Area Networks
 
Maintenance IASP PID 1 Year:  5608-AN1
 
                                                     Feature  Feature
                                                     number   number
Description                                          qty 1    qty 250
 
Use authorizations (to be ordered in quantity):
Processors:
-- Software Maintenance No Charge Registration       0147     0148
-- Software Maintenance 1 Year Renewal               0151     0152
-- Software Maintenance 1 Year After License         0153     0154
 
Clients:
-- Software Maintenance No Charge Registration       0149     0150
-- Software Maintenance 1 Year Renewal               0155     0156
-- Software Maintenance 1 Year After License         0157     0158
 
Tivoli Storage Manager for Space Management
 
Maintenance IASP PID 1 Year:  5608-HM1
 
                                                     Feature  Feature
                                                     number   number
Description                                          qty 1    qty 250
 
Use authorizations (to be ordered in quantity):
Processors:
-- Software Maintenance No Charge Registration       0059     0060
-- Software Maintenance 1 Year Renewal               0061     0062
-- Software Maintenance 1 Year After License         0063     0064
 
Tivoli Storage Manager for System Backup and Recovery
 
Maintenance IASP PID 1 Year:  5608-YS1
 
                                                     Feature  Feature
                                                     number   number
Description                                          qty 1    qty 250
 
Use authorizations (to be ordered in quantity):
Processors:
-- Software Maintenance No Charge Registration       0019     0020
-- Software Maintenance 1 Year Renewal               0021     0022
-- Software Maintenance 1 Year After License         0023     0024
 
Tivoli Storage Manager for Mail
 
Maintenance IASP PID 1 Year:  5608-PE1
 
                                                     Feature  Feature
                                                     number   number
Description                                          qty 1    qty 250
 
Use authorizations (to be ordered in quantity):
Processors:
-- Software Maintenance No Charge Registration       0127     0128
-- Software Maintenance 1 Year Renewal               0129     0130
-- Software Maintenance 1 Year After License         0131     0132
 
Tivoli Storage Manager for Databases
 
Maintenance IASP PID 1 Year:  5608-PD1
 
                                                     Feature  Feature
                                                     number   number
Description                                          qty 1    qty 250
 
Use authorizations (to be ordered in quantity):
Processors:
-- Software Maintenance No Charge Registration       0013     0014
-- Software Maintenance 1 Year Renewal               0015     0016
-- Software Maintenance 1 Year After License         0017     0018
 
Tivoli Storage Manager for Application Servers
 
Maintenance IASP PID 1 Year:  5608-PW1
 
                                                     Feature  Feature
                                                     number   number
Description                                          qty 1    qty 250
 
Use authorizations (to be ordered in quantity):
Processors:
-- Software Maintenance No Charge Registration       0159     0160
-- Software Maintenance 1 Year Renewal               0161     0162
-- Software Maintenance 1 Year After License         0163     0164
 
Tivoli Storage Manager for Hardware
 
Maintenance IASP PID 1 Year:  5608-PH1
 
                                                     Feature  Feature
                                                     number   number
Description                                          qty 1    qty 250
 
Use authorizations (to be ordered in quantity):
Processors:
-- Software Maintenance No Charge Registration       0037     0038
-- Software Maintenance 1 Year Renewal               0039     0040
-- Software Maintenance 1 Year After License         0041     0042
 
Tivoli Storage Manager for Enterprise Resource Planning
 
Maintenance IASP PID 1 Year:  5608-PR1
 
                                                     Feature  Feature
                                                     number   number
Description                                          qty 1    qty 250
 
Use authorizations (to be ordered in quantity):
Processors:
-- Software Maintenance No Charge Registration       0027     0028
-- Software Maintenance 1 Year Renewal               0029     0030
-- Software Maintenance 1 Year After License         0031     0032
 
Tivoli Storage Manager for Data Retention
 
Maintenance IASP PID 1 Year:  5608-DR1
 
                                                     Feature  Feature
                                                     number   number
Description                                          qty 1    qty 250
 
Use authorizations (to be ordered in quantity):
Processors:
-- Software Maintenance No Charge Registration       0171     0172
-- Software Maintenance 1 Year Renewal               0173     0174
-- Software Maintenance 1 Year After License         0175     0176
 
Tivoli Storage Resource Manager
 
Maintenance IASP PID 1 Year:  5608-RM1
 
                                                     Feature  Feature
                                                     number   number
Description                                          qty 1    qty 250
 
Use authorizations (to be ordered in quantity):
Processors:
-- Software Maintenance No Charge Registration       0065     0066
-- Software Maintenance 1 Year Renewal               0067     0068
-- Software Maintenance 1 Year After License         0069     0070
 
Tivoli Storage Resource Manager Express Edition
 
Maintenance IASP PID 1 Year:  5608-RX1
 
                                                     Feature  Feature
                                                     number   number
Description                                          qty 1    qty 250
 
Use authorizations (to be ordered in quantity):
Clients:
-- Software Maintenance No Charge Registration       0005     0006
-- Software Maintenance 1 Year Renewal               0007     0008
-- Software Maintenance 1 Year After License         0009     0010
 
Tivoli Storage Resource Manager for Databases
 
Maintenance IASP PID 1 Year:  5608-RD1
 
                                                     Feature  Feature
                                                     number   number
Description                                          qty 1    qty 250
 
Use authorizations (to be ordered in quantity):
Processors:
-- Software Maintenance No Charge Registration       0071     0072
-- Software Maintenance 1 Year Renewal               0075     0076
-- Software Maintenance 1 Year After License         0077     0078
 
Clients:
-- Software Maintenance No Charge Registration       0073     0074
-- Software Maintenance 1 Year Renewal               0079     0080
-- Software Maintenance 1 Year After License         0081     0082
 
Tivoli Storage Resource Manager for Chargeback
 
Maintenance IASP PID 1 Year:  5608-RC1
 
                                                     Feature  Feature
                                                     number   number
Description                                          qty 1    qty 250
 
Use authorizations (to be ordered in quantity):
Processors:
-- Software Maintenance No Charge Registration       0083     0084
-- Software Maintenance 1 Year Renewal               0087     0088
-- Software Maintenance 1 Year After License         0089     0090
 
Clients:
-- Software Maintenance No Charge Registration       0085     0086
-- Software Maintenance 1 Year Renewal               0091     0092
-- Software Maintenance 1 Year After License         0093     0094
 
Tivoli Storage Area Network Manager
 
Maintenance IASP PID 1 Year:  5608-RS1
 
                                                     Feature  Feature
                                                     number   number
Description                                          qty 1    qty 250
 
Use authorizations (to be ordered in quantity):
Processors:
-- Software Maintenance No Charge Registration       0095     0096
-- Software Maintenance 1 Year Renewal               0099     0100
-- Software Maintenance 1 Year After License         0101     0102
 
Clients:
-- Software Maintenance No Charge Registration       0097     0098
-- Software Maintenance 1 Year Renewal               0103     0104
-- Software Maintenance 1 Year After License         0105     0106

Software Maintenance: Software Maintenance is included with each product authorization acquired. Software Maintenance provides an easy and effective way by which you have access, during the coverage period, to eligible new versions and releases and to remote technical support for your covered products.

The technical support included in Software Maintenance provides remote support during normal business hours in your country or location as well as access to escalation management 24 hours a day, 7 days a week, for mission-critical (Severity 1) problems.

With Software Maintenance, you receive the following technical support benefits:

  • Telephone access and/or electronic access via the Web to an IBM Customer Support Center.
  • Support for routine, short duration, installation and usage (how-to) questions and code-related problems.
  • Support during normal country business hours, namely prime shift hours, Monday through Friday, excluding national or statutory holidays.
  • Support for mission-critical (Severity 1) problems during non-prime shift hours, namely all hours outside normal country business hours including national and/or statutory holidays.
  • Two hour response time objective during prime shift for voice and electronic submission. The response objective for critical/emergency problems during offshift is also two hours.
  • Access to escalation management 24 hours a day, 7 days a week.

Software Maintenance renewals offer you favorable pricing to continue your coverage without interruption. When Software Maintenance is acquired, the coverage period for Software Maintenance is always up to the anniversary date specified in the acquisition.

Refer to the IBM Software Maintenance Handbook for specific terms relating to, and a more complete description of, technical support provided through Software Maintenance.

Basic machine-readable material: The distribution media features in the following table apply to program numbers:

5608-ISM                 5608-SM1
5608-ISX                 5608-SX1
5608-SRM                 5608-RM1
5608-SRX                 5608-RX1
5608-SRS                 5608-RS1
5608-SAN
5608-HSM
5608-SYS
5608-APE
5608-APD
5608-APW
5608-APH
5608-APR
5608-TDR
5608-SRD
5608-SRC

To order, select the distribution medium feature for the desired program number.

                    Feature            Distribution
Language            number             medium
 
English             5809               CD-ROM

The distribution media features in the following table apply to program numbers:

5608-AN1
5608-HM1
5608-YS1
5608-PE1
5608-PD1
5608-PW1
5608-PH1
5608-PR1
5608-DR1
5608-RD1
5608-RC1

                    Feature            Distribution
Language            number             medium
 
English             5819               CD-ROM

 
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Terms and conditions

Agreement

For orders under:

5608-ISM
5608-ISX
5608-SAN
5608-HSM
5608-SYS
5608-APE
5608-APD
5608-APW
5608-APH
5608-APR
5608-TDR
5608-SRM
5608-SRX
5608-SRD
5608-SRC
5608-SRS

IBM International Program License Agreement (IPLA), IBM International Agreement for Acquisition of Programs and Support (IIAAPS) and the IBM Attachment for Support, IBM Agreement for Acquisition of Support (IAAS), IBM Addendum for Support (Software Maintenance) for Selected Programs (Z125-6495), and an Order Form.

Transferable: Yes, except for programs acquired at a discount or allowance

Limited warranty applies: Yes

Guarantee: 30 day money-back guarantee applies the first time you license the IBM product

Usage restriction: Yes. Usage is limited to the quantity of processors and clients licensed.

Volume offering (IVO): No

Upgrade protection applies: Covered as long as Software Maintenance is in effect

Educational allowance available

Program number/feature fulfillment:

Yes, 15% to qualified education institution customers.

Licensed program materials availability

  • Restricted Materials of IBM: None
  • Non-Restricted Source Materials: None
  • Object Code Only (OCO): All

Maintenance applies

  • Software Maintenance: Yes

Complementary introductory support: Not available

Software Maintenance and end of support (EOS): Software Maintenance for an IBM Tivoli program is one year from the date IBM or your Business Partner makes the program available to you. The Software Maintenance duration period shall be less than one year for programs acquired after the announcement of a program's EOS date.

EOS for programs or versions/releases of programs will be announced 12 months prior to the effective date.

Software Maintenance

  • Support Center applies: Yes. Access is available through the IBM Support Center, 800-IBM-SERV (426-7378).
  • Availability of Software Maintenance:
    • The first year of Software Maintenance is included with the license at no additional charge. The first year starts when the product is shipped to the customer.
    • Software Maintenance is available for a one year renewal for a fee as part of the IAAS, IIAAPS, or any equivalent agreement.

IBM Operational Support Services — SoftwareXcel: No

IBM Software Support Guide Web site: A document which provides guidelines and reference materials for IBM Service and Support.

Product Web site: A complete list of products, terminology definitions, and licensing documents are available at the following Web site


 
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Prices

The prices provided in this announcement are suggested retail prices for the U.S. only and are provided for your information only. Dealer prices may vary, and prices may also vary by country. Prices are subject to change without notice. For additional information and current prices, contact your local IBM representative.

                                Feature           Feature
Product               Product   number            number
name                  number    qty 1    Charge   qty 250  Charge
 
Tivoli Storage        5608-ISM
 Manager
  Processors:                   0123     $   345  0124     $   86,200
  Clients:                      0125          65  0126         16,200
Tivoli Storage        5608-ISX
 Manager Extended
 Edition
  Processors:                   0165         620  0166        155,000
  Clients:                      0167          65  0168         16,200
 Trade-up from
  5608-ISM
  Processors:                   0179         465  0180        116,200
  Clients:                      0181           0  0182              0
Tivoli Storage        5608-SAN
 Manager for Storage
 Area Networks
  Processors:                   0033       1,190  0034        297,600
  Clients:                      0035          65  0036         16,200
Tivoli Storage        5608-HSM
 Manager for Space
 Management
  Processors:                   0109       1,485  0110        371,200
Tivoli Storage        5608-SYS
 Manager for System
 Backup and Recovery
  Processors:                   0043         295  0044         73,800
Tivoli Storage        5608-APE
 Manager for Mail
  Processors:                   0145       1,190  0146        297,600
Tivoli Storage        5608-APD
 Manager for
 Databases
  Processors:                   0011       1,190  0012        297,600
Tivoli Storage        5608-APW
 Manager for
 Application
 Servers
  Processors:                   0169       1,190  0170        297,600
 
                                Feature           Feature
Product               Product   number            number
name                  number    qty 1    Charge   qty 250  Charge
 
Tivoli Storage        5608-APH
 Manager for
 Hardware
  Processors:                   0025     $ 2,970  0026     $  742,600
Tivoli Storage        5608-APR
 Manager for
 Enterprise
 Resource Planning
  Processors:                   0107       1,980  0108        495,000
Tivoli Storage        5608-TDR
 Manager for Data
 Retention
  Processors:                   0177      20,000  0178      5,000,000
Tivoli Storage        5608-SRM
 Resource Manager
  Processors:                   0045         695  0046        173,800
Tivoli Storage        5608-SRX
 Resource Manager
 Express Edition
  Clients:                      0003          65  0004         16,200
Tivoli Storage        5608-SRD
 Resource Manager
 for Databases
  Processors:                   0055         495  0056        123,800
  Clients:                      0057         495  0058        123,800
Tivoli Storage        5608-SRC
 Resource Manager
 for Chargeback
  Processors:                   0051         295  0052         73,800
  Clients:                      0053         295  0054         73,800
Tivoli Storage        5608-SRS
 Area Network Manager
  Processors:                   0047         495  0048        123,800
  Clients:                      0049         495  0050        123,800

Maintenance IASP PID 1 Year:  5608-SM1
 
                                Feature           Feature
                                number            number
Description                     qty 1    Charge   qty 250  Charge
 
Processors:
Software Maintenance 1 Year     0115     $ 69     0116     $17,200
 Renewal
Software Maintenance 1 Year     0117      207     0118      51,800
 After License
 
Clients:
Software Maintenance 1 Year     0119       13     0120       3,200
 Renewal
Software Maintenance 1 Year     0121       39     0122       9,800
 After License
 
Maintenance IASP PID 1 Year:  5608-SX1
 
                                Feature           Feature
                                number            number
Description                     qty 1    Charge   qty 250  Charge
 
Processors:
Software Maintenance 1 Year     0137     $124     0138     $31,000
 Renewal
Software Maintenance 1 Year     0139      372     0140      93,000
 After License
 
Clients:
Software Maintenance 1 Year     0141       13     1042       3,200
 Renewal
Software Maintenance 1 Year     0143       39     0144       9,800
 After License

Maintenance IASP PID 1 Year:  5608-AN1
 
                                Feature           Feature
                                number            number
Description                     qty 1    Charge   qty 250  Charge
 
Processors:
Software Maintenance 1 Year     0151     $238     0152     $ 59,600
 Renewal
Software Maintenance 1 Year     0153      714     0154      178,600
 After License
 
Clients:
Software Maintenance 1 Year     0155       13     0156        3,200
 Renewal
Software Maintenance 1 Year     0157       39     0158        9,800
 After License
 
Maintenance IASP PID 1 Year:  5608-HM1
 
                                Feature           Feature
                                number            number
Description                     qty 1    Charge   qty 250  Charge
 
Processors:
Software Maintenance 1 Year     0061     $297     0062     $ 74,200
 Renewal
Software Maintenance 1 Year     0063      891     0064      222,800
 After License

Maintenance IASP PID 1 Year:  5608-YS1
 
                                Feature           Feature
                                number            number
Description                     qty 1    Charge   qty 250  Charge
 
Processors:
Software Maintenance 1 Year     0021     $ 59     0022     $14,800
 Renewal
Software Maintenance 1 Year     0023      177     0024      44,200
 After License

Maintenance IASP PID 1 Year:  5608-PE1
 
                                Feature           Feature
                                number            number
Description                     qty 1    Charge   qty 250  Charge
 
Processors:
Software Maintenance 1 Year     0129     $238     0130     $ 59,600
 Renewal
Software Maintenance 1 Year     0131      714     0132      178,600
 After License
 
Maintenance IASP PID 1 Year:  5608-PD1
 
                                Feature           Feature
                                number            number
Description                     qty 1    Charge   qty 250  Charge
 
Processors:
Software Maintenance 1 Year     0015     $238     0016     $ 59,600
 Renewal
Software Maintenance 1 Year     0017      714     0018      178,600
 After License
 
Maintenance IASP PID 1 Year:  5608-PW1
 
                                Feature           Feature
                                number            number
Description                     qty 1    Charge   qty 250  Charge
 
Processors:
Software Maintenance 1 Year     0161     $238     0162     $ 59,600
 Renewal
Software Maintenance 1 Year     0163      714     0164      178,600
 After License

Maintenance IASP PID 1 Year:  5608-PH1
 
                                Feature           Feature
                                number            number
Description                     qty 1    Charge   qty 250  Charge
 
Processors:
Software Maintenance 1 Year     0039     $  594   0040     $148,600
 Renewal
Software Maintenance 1 Year     0041      1,782   0042      445,600
 After License
 
Maintenance IASP PID 1 Year:  5608-PR1
 
                                Feature           Feature
                                number            number
Description                     qty 1    Charge   qty 250  Charge
 
Processors:
Software Maintenance 1 Year     0029     $  396   0030     $ 99,000
 Renewal
Software Maintenance 1 Year     0031      1,188   0032      297,000
 After License

Maintenance IASP PID 1 Year:  5608-DR1
 
                                Feature           Feature
                                number            number
Description                     qty 1    Charge   qty 250  Charge
 
Processors:
Software Maintenance 1 Year     0173     $ 4,000  0174     $1,000,000
 Renewal
Software Maintenance 1 Year     0175      12,000  0176      3,000,000
 After License

Maintenance IASP PID 1 Year:  5608-RM1
 
                                Feature           Feature
                                number            number
Description                     qty 1    Charge   qty 250  Charge
 
Processors:
Software Maintenance 1 Year     0067     $139     0068     $ 34,800
 Renewal
Software Maintenance 1 Year     0069      417     0070      104,200
 After License

Maintenance IASP PID 1 Year:  5608-RX1
 
                                Feature           Feature
                                number            number
Description                     qty 1    Charge   qty 250  Charge
 
Clients:
Software Maintenance 1 Year     0007     $13      0008     $3,200
 Renewal
Software Maintenance 1 Year     0009      39      0010      9,800
 After License

Maintenance IASP PID 1 Year:  5608-RD1
 
                                Feature           Feature
                                number            number
Description                     qty 1    Charge   qty 250  Charge
 
Processors:
Software Maintenance 1 Year     0075     $ 99     0076     $24,800
 Renewal
Software Maintenance 1 Year     0077      297     0078      74,200
 After License
 
Clients:
Software Maintenance 1 Year     0079       99     0080      24,800
 Renewal
Software Maintenance 1 Year     0081      297     0082      74,200
 After License
 
Maintenance IASP PID 1 Year:  5608-RC1
 
                                Feature           Feature
                                number            number
Description                     qty 1    Charge   qty 250  Charge
 
Processors:
Software Maintenance 1 Year     0087     $ 59     0088     $14,800
 Renewal
Software Maintenance 1 Year     0089      177     0090      44,200
 After License
 
Clients:
Software Maintenance 1 Year     0091       59     0092      14,800
 Renewal
Software Maintenance 1 Year     0093      177     0094      44,200
 After License
 
Maintenance IASP PID 1 Year:  5608-RS1
 
                                Feature           Feature
                                number            number
Description                     qty 1    Charge   qty 250  Charge
 
Processors:
Software Maintenance 1 Year     0099     $ 99     0100     $24,800
 Renewal
Software Maintenance 1 Year     0101      297     0102      74,200
 After License
 
Clients:
Software Maintenance 1 Year     0103       99     0104      24,800
 Renewal
Software Maintenance 1 Year     0105      297     0106      74,200
 After License


 
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Order now

To order, contact the Americas Call Centers, your local IBM representative, or your IBM Business Partner.

To identify your local IBM representative or IBM Business Partner, call 800-IBM-4YOU (426-4968).

 Phone:     800-IBM-CALL (426-2255)
 Fax:       800-2IBM-FAX (242-6329)
 Internet:  ibm_direct@vnet.ibm.com
 Mail:      IBM Americas Call Centers
            Dept:  IBM CALL, 6th Floor
            105 Moatfield Drive
            North York, Ontario
            Canada M3B 3R1
 
 Reference: YE001

The Americas Call Centers, our national direct marketing organization, can add your name to the mailing list for catalogs of IBM products.

Note: Shipments will begin after the planned availability date.

Trademarks

 
Tivoli Enterprise and SANergy are trademarks of International Business Machines Corporation in the United States or other countries or both.
 
Tivoli, zSeries, and Passport Advantage are registered trademarks of International Business Machines Corporation in the United States or other countries or both.
 
Intel is a trademark of Intel Corporation.
 
Microsoft and Windows are trademarks of Microsoft Corporation.
 
UNIX is a registered trademark of the Open Company in the United States and other countries.
 
Linux is a trademark of Linus Torvalds.
 
Other company, product, and service names may be trademarks or service marks of others.

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