Specified IBM Tivoli storage products are now available for ordering through Advanced Administration System (AAS), in addition to Passport Advantage
IBM United States Software Announcement 204-024February 24, 2004
 ENUS204-024.PDF (76KB)
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At a glance
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| At a glance |
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The following products are now orderable through AAS:
- IBM Tivoli Storage Manager V5.2
- IBM Tivoli Storage Manager Extended Edition V5.2
- IBM Tivoli Storage Manager for Storage Area Networks V5.2
- IBM Tivoli Storage Manager for Space Management V5.2
- IBM Tivoli Storage Manager for System Backup and Recovery V5.6
- IBM Tivoli Storage Manager for Mail V5.2
- IBM Tivoli Storage Manager for Databases V5.2
- IBM Tivoli Storage Manager for Application Servers V5.2
- IBM Tivoli Storage Manager for Hardware V5.2
- IBM Tivoli Storage Manager for Enterprise Resource Planning V5.2
- IBM Tivoli Storage Manager for Data Retention V5.2
- IBM Tivoli Storage Resource Manager V1.3
- IBM Tivoli Storage Resource Manager Express Edition V1.3
- IBM Tivoli Storage Resource Manager for Databases V1.3
- IBM Tivoli Storage Resource Manager for Chargeback V1.3
- IBM Tivoli Storage Area Network Manager V1.3
For ordering, contact:
Your IBM representative, an IBM Business Partner, or IBM Americas Call Centers at
800-IBM-CALL
(Reference: YE001).
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| Overview |
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Specified IBM Tivoli® storage products are now available for ordering through Advanced Administration System (AAS). These products will continue to be available for ordering through Passport Advantage®. This will give you more flexibility when ordering these products and increase the ease of doing business with IBM.
The following products are now orderable through AAS:
- IBM Tivoli Storage Manager V5.2
- IBM Tivoli Storage Manager Extended Edition V5.2
- IBM Tivoli Storage Manager for Storage Area Networks V5.2
- IBM Tivoli Storage Manager for Space Management V5.2
- IBM Tivoli Storage Manager for System Backup and Recovery V5.6
- IBM Tivoli Storage Manager for Mail V5.2
- IBM Tivoli Storage Manager for Databases V5.2
- IBM Tivoli Storage Manager for Application Servers V5.2
- IBM Tivoli Storage Manager for Hardware V5.2
- IBM Tivoli Storage Manager for Enterprise Resource Planning V5.2
- IBM Tivoli Storage Manager for Data Retention V5.2
- IBM Tivoli Storage Resource Manager V1.3
- IBM Tivoli Storage Resource Manager Express Edition V1.3
- IBM Tivoli Storage Resource Manager for Databases V1.3
- IBM Tivoli Storage Resource Manager for Chargeback V1.3
- IBM Tivoli Storage Area Network Manager V1.3
End of service dates are unaffected by this announcement. Each of the products listed retains its
initial announcement date for purposes of calculating the end of service date for the version and
release specified in this announcement.
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| Key prerequisites |
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Refer to Software Announcement 203-095 , dated April 8, 2003, and Software Announcement 203-285 , dated October 21, 2003.
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| Planned availability date |
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February 27, 2004
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| Description |
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Designated Tivoli Storage products, currently available through Passport Advantage, are now also available through AAS. The new PID numbers (5608-xxx) for the products in AAS are closely modeled after the Passport Advantage PID numbers (5698-xxx). For example, the Passport Advantage PID 5698-SRM is 5608-SRM in AAS. (The one exception to this pattern is Tivoli Storage Manager for Data Retention, which has PID 5724-H51 in Passport Advantage, and 5608-TDR in AAS.) The products are the same, although the PID numbers are different, providing a choice of ordering systems.
Regardless of which ordering system is used (AAS or Passport Advantage), the software and associated documentation will be provided using the existing Passport Advantage packages, which will reflect the Passport Advantage PID numbers. Support, however, will be provided through the existing support structure in place in the system where the order is placed, either AAS or Passport Advantage.
Accessibility by people with disabilities
For software offerings:
The IBM Tivoli Storage Manager family of products has been reviewed for Accessibility Readiness, and an IBM accessibility checklist has been completed.
The following features support use by people with disabilities:
- Operation by keyboard alone using Command Line Interface, Windows™ 2000, and XP Native GUI Interface
- Screen readers for use by people with visual impairment when using Command Line Interface
- Screen magnifiers for use by people with visual impairment when using Command Line Interface, Windows 2000, and XP Native GUI Interface
- Optional display of audio alerts for people with hearing impairment using Windows 2000 and XP Native GUI Interface
- Optional font enlargement and high-contrast display settings for Windows 2000 and XP Native GUI Interface
Tivoli Storage Resource Manager, Tivoli Storage Resource Manager Express Edition, Tivoli Storage Resource Manager for Databases, Tivoli Storage Resource Manager for Chargeback, and Tivoli Storage Area Network Manager, have been reviewed for Accessibility Readiness, and an IBM accessibility checklist has been completed.
The following features support use by people with disabilities:
- Optional display of audio alerts for people with hearing impairment
- Use of Java™ SWING components to support the accessibility of the GUI
- Screen magnifiers tested for use by people with visual impairments when using the GUI
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| Reference information |
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Refer to:
- Software Announcement 203-095 , dated April 8, 2003, for Tivoli Storage Manager products
- Software Announcement 203-285 , dated October 21, 2003, for Tivoli Storage Resource Manager and Tivoli SAN Manager products
- Software Announcement 203-340 , dated December 16, 2003, for Tivoli Storage Manager for Data Retention
Trademarks
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| Education support |
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Training is available, or will be available, for IBM Tivoli® products. Education is offered through IBM Learning Services, and through IBM Tivoli Authorized Training Providers.
For current information on IBM Tivoli software education, visit the IBM Tivoli software education Web page at
or call 888-746-3331.
Current schedule information for IBM Tivoli training is available on the IBM Tivoli software education schedules Web page at
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| Offering information |
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Product information will be available on day of announcement through the Offering Information Web site at
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| Publications |
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For information on publications, refer to Software Announcement
203-095
, dated April 8, 2003, and Software Announcement
203-285
, dated October 21, 2003.
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| Technical information |
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Specified operating environment
Hardware and software requirements
For hardware and software requirements, refer to Software Announcement 203-095 , dated April 8, 2003, and Software Announcement 203-285 , dated October 21, 2003.
Performance considerations: Performance for Tivoli Storage products will vary depending upon a customer's particular configuration, the client/server options, and customization.
Planning information
Packaging
For packaging information, refer to:
- Software Announcement 203-095 , dated April 8, 2003, for Tivoli Storage Manager products
- Software Announcement 203-285 , dated October 21, 2003, for Tivoli Storage Resource Manager and Tivoli SAN Manager products
- Software Announcement 203-340 , dated December 16, 2003, for Tivoli Storage Manager for Data Retention
Security, auditability, and control
The programs in this announcement use the security and auditability features of the operating system software.
The customer is responsible for evaluation, selection, and implementation of security features,
administrative procedures, and appropriate controls in application systems and communication
facilities.
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| Ordering information |
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Tivoli Environment-Managed Licensing Model
In 2000, Tivoli introduced its Environment-Managed Licensing Model. The unique element of this model is that pricing and licensing is based on what is managed (for example, clients, servers, and network devices), not how the customer chooses to implement the technical facets of a Tivoli solution (for example, management servers, gateways, and endpoints). With this announcement, Tivoli is not changing the fundamentals of this offering, but refining some of the definitions and creating a more solution-oriented offering structure.
Most IBM Tivoli products are priced on the Environment-Managed Licensing Model. For these products, management capability for a certain sized environment is acquired for each Tivoli discipline required. The customer is free to implement any of the Tivoli Enterprise™ software components (Tivoli Management Region servers, gateways, or endpoints) in any quantity to best manage within the environment for which the discipline was acquired without cost implications. As architecture changes, the customer's implementation can be altered, as needed, without necessarily affecting the licensing for the products acquired. This represents a significant change from the typical systems management licensing models that are based on purchasing the specific components and licensing them to specific systems.
In this model, a server is defined by its use in the environment, not its role in a Tivoli solution. Thus, all servers in an environment are priced as servers, offering the flexibility to serve Tivoli applications from any system in the enterprise without any change in cost. Further, these servers are licensed and priced corresponding to each installed processor, so as to better correlate cost to value while offering a simple, scalable solution. In addition to traditional clients, other devices can be managed in a server/device model, including personal digital assistants (PDAs), point-of-sale terminals (tills, cash registers), Automated Teller Machines (ATMs), and appliances. In the Environment-Managed Model, only those systems or devices managed require licensing.
The server definition has been updated since Value-Based Pricing was introduced in February 2000 to recognize the convergence of RISC/UNIX® and Microsoft™ Windows™/Intel™ technologies, to simplify the customer's licensing requirements, and to provide a smoother, more scalable model. Servers are licensed and priced on a per-installed-processor basis. The pricing and licensing does not differentiate between distributed server platforms or operating systems, thus it is consistent for all distributed servers. For some products, this platform neutrality extends to zSeries® and other host servers as well.
For servers capable of physical partitioning, the licensing is based on the number of processors in the partition for the application being managed. Note that this applies only to fixed partitions, not variable workload. This partitioning technique is the approach used with systems which have either multiple cards or multiple frames, each of which can be configured independently. For systems with virtual or logical partitions, licensing is required for all processors in the server. For clustered environments, the licensing is determined by the cumulative number of installed processors in each server in the cluster.
Terminology definitions
Application server
An application server is a computer system that provides services to one or more clients, servers, or other devices over a network and is defined by its use within the Tivoli application.
Client
A client is a computer system or process that requests a service of another computer system that is typically referred to as a server. Multiple clients may share access to a common server. A client has some processing capability or is programmable to allow a user to do work. Examples include notebook computers, desktop computers, deskside computers, and technical workstations. For Tivoli products which manage non-client/non-server devices (such as appliances, networking devices, PDAs, or similar devices), the client definition applies to those devices also.
Cluster
A group of distributed servers operated as a single image, generally running serially. Licensing is required for the cumulative number of processors installed in the cluster of servers. For example, a cluster with 4 servers, each with 4 processors installed, would require licensing for 16 processors.
Device
A device is any non-client, non-server part of a network managed by a Tivoli application including, but not limited to, PDAs and other pervasive devices.
Client device
A client device is a computer system that requests a service of another computer system that is typically referred to as a server. Multiple client devices may share access to a common server. A client device has some processing capability or is programmable to allow a user to do work. Examples include, but are not limited to, notebook computers, desktop computers, deskside computers, technical workstations, appliances, PDAs, ATMs, Point-of-Sale Terminals (POSs, tills, and cash registers), and kiosks.
Environment-Managed Licensing Model
The Environment-Managed Licensing Model is used to describe the Tivoli pricing offering that separates licensing from architecture. In the Environment-Managed model, the price is based on what is managed rather than the more traditional approach of pricing based on the number and type of product component. Thus, a server is defined by its use in the customer's environment, not by its use within a Tivoli application. For example, all servers (including, but not limited to, file servers, print servers, and application servers) monitored with IBM Tivoli Monitoring require processor licensing sufficient for those servers. Some products, such as IBM Tivoli Configuration Manager, manage not only servers, but also clients and other devices. Each device or class of device requires licensing.
Physical partitions
For servers capable of physical partitioning, the licensing is based on the number of processors in the partition for the application being managed. Note that this only applies to fixed partitions, not variable workload.
Processor
In a computer, a functional unit that interprets and executes instructions. A processor consists of at least an instruction control unit and an arithmetic and logic unit. For IBM Tivoli products, only processors installed in servers require licensing. Refer to each product for details.
Registered user
A registered user is defined as anyone who is authorized to access a Tivoli program.
Server
A server is a computer system that provides services to one or more clients and/or other devices over a network. Examples include, but are not limited to, file servers, print servers, mail servers, database servers, application servers, and Web servers.
A server is defined by its use in the customer's environment, not by its use within a Tivoli application. Server licensing is based on the number of processors installed.
For distributed servers in a clustered environment, licensing is required for the cumulative number of processors installed in the servers in the cluster.
The pricing for a server is based on the number of processors installed in that server.
Refer to the License Information documents for product-specific extensions to this basic definition. These documents are packaged with all IBM Tivoli products and are also available from
Standby or backup systems
For programs running or resident on backup machines, IBM defines three types of situations: cold, warm, and hot. In the cold and warm situations, licensing of the backup copy is normally not required and no additional charge applies. In a "hot" backup situation, the customer needs license authorizations sufficient for that server. All programs running in backup mode must be under the customer's control, even if running at another enterprise's location.
As a practice, the following are definitions and allowable actions concerning the copy of the program used for backup purposes:
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Cold
A copy of the program may be stored for backup purposes on a machine as long as the program has not been started.
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Warm
A copy of the program may reside for backup purposes on a machine and is started, but is "idling," and is not doing any work of any kind. Licensing is not required for this system.
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Hot
A copy of the program may reside for backup purposes on a machine, is started, and is doing work. However, this program must be ordered, and licensing is required for this system.
"Doing work" includes, for example, production, development, program maintenance, and testing. It also could include other activities such as mirroring of transactions, updating of files, synchronization of programs, data, or other resources (for example, active linking with another machine, program, database, or other resource, and so on), or any activity or configurations that would allow an active hot switch or other synchronized switch over between programs, databases, or other resources to occur.
Product Web site
A complete list of products, terminology definitions, and licensing documents are available at the following Web site
Pricing model examples
IBM Tivoli Storage Manager: The following customer network applies to all of the examples to enable the reader to understand the pricing methodology when products manage something less than the entire environment. The customer's overall network environment includes:
Site 1
- Twenty uniprocessors
- Sixty-five 2-way servers
- Twelve 4-way servers
Site 2
- One 8-way server
- One 12-way server with two virtual or logical partitions
- One 14-way server
- One 16-way Sun Ultra server with two 8-way physical partitions (only one of which is managed by Tivoli applications)
- One 24-way server
- One z800 server with two processors running Linux™
- 1,500 clients
Notes:
- IBM Tivoli Storage Manager supports libraries with up to three drives and 40 slots. To use tape libraries using more than three drives and 40 slots, the customer must acquire a Proof of Entitlement for IBM Tivoli Storage Manager Extended Edition.
- No mixing of IBM Tivoli Storage Manager and IBM Tivoli Storage Manager Extended Edition processor entitlements is permitted on servers residing at the same site. A site must have all Storage Management server processor entitlements at either the IBM Tivoli Storage Manager or IBM Tivoli Storage Manager Extended Edition level.
- Client entitlements (notebooks, desktops, technical workstations) for IBM Tivoli Storage Manager and IBM Tivoli Storage Manager Extended Edition are interchangeable.
- IBM Tivoli Storage Manager and IBM Tivoli Storage Manager Extended Edition charge for all servers and clients that feed into a managed server.
Scenario 1: The customer wants to do basic archiving and retrieval for all of the LAN-connected servers in its network. One of the 4-way servers is the managing server at Site 1, and the z800 server acts as the managing server at Site 2. The customer plans to back up 20 clients (that is, technical workstations, desktops, and so forth.) In addition, the customer wants to take advantage of the application specific features required to back up 10 2-way database servers (5 SQL servers and 5 Oracle servers).
The customer must obtain the following entitlements for IBM Tivoli Storage Manager:
Quantity Processor
Systems in customer entitlements
managed environment required
Uniprocessor 20 20
2-way 65 130
4-way 12 48
8-way 1 8
12-way (2 logical 1 12
partitions)
14-way 1 14
16-way (2 physical 1 8
partitions, one of
which is managed by
Tivoli applications)
24-way 1 24
2-way z800 -- zLinux 1 2
Total Processor Entitlements 266
Quantity Client
Systems in customer entitlements
managed environment required
Clients 20 20
Total Client Entitlements 20
The customer must obtain the following entitlements for IBM Tivoli Storage Manager for Databases:
Quantity Processor
Systems in customer entitlements
managed environment required
2-way 10 20
Total Processor Entitlements 20
Note: Licensing is valid for any database application supported by Tivoli Storage Manager for Databases. IBM Tivoli Storage Manager or Tivoli Storage Manager Extended Edition is required for each system with a database managed by Tivoli Storage Manager for Databases.
Scenario 2: The customer adds a SAN to Site 1, and thus must obtain the following entitlements:
IBM Tivoli Storage Manager for Storage Area Networks:
Quantity Processor
Systems in customer entitlements
managed environment required
Uniprocessor 20 20
2-way 65 130
4-way 12 48
Total Processor Entitlements 198
Notes:
- The customer is allowed to use IBM Tivoli Storage Manager for Storage Area Networks in an IBM Tivoli Storage Manager environment without the need to upgrade to Extended Edition. Licensing for IBM Tivoli Storage Manager for Storage Area Networks is in addition to IBM Tivoli Storage Manager or IBM Tivoli Storage Manager Extended Edition.
- LAN-free to disk support is available for specific IBM Tivoli Storage Manager systems which are listed on the product Web pages. The customer's use of Tivoli SANergy™ components, included with IBM Tivoli Storage Manager for Storage Area Networks, is limited to use of LAN-free backup and restore to disk, in conjunction with its licensed use of IBM Tivoli Storage Manager for Storage Area Networks. The Tivoli SANergy components included with IBM Tivoli Storage Manager for Storage Area Networks may not be used for any other purpose
Scenario 3: The customer wants to implement IBM Tivoli Storage Manager Extended Edition at Site 2 for access to features like disaster recovery and large library support. The customer also realizes a need for improved space management capabilities at Site 2. The customer will require the following licensing for IBM Tivoli Storage Manager Extended Edition:
Quantity Processor
Systems in customer entitlements
managed environment required
8-way 1 8
12-way (2 logical 1 12
partitions)
14-way 1 14
16-way (2 physical 1 8
partitions, one of
which is managed by
Tivoli applications)
24-way 1 24
2-way z800 -- zLinux 1 2
Total Processor Entitlements 68
Notes:
- The 68 processors migrating to IBM Tivoli Storage Manager Extended Edition will be a trade-up from IBM Tivoli Storage Manager.
- The customer will not have to trade-up its 20 Tivoli Storage Manager clients for use with the Extended Edition, since the client entitlements for IBM Tivoli Storage Manager and IBM Tivoli Storage Manager Extended Edition are interchangeable.
The customer must obtain the following entitlements for IBM Tivoli Storage Manager for Space Management:
Quantity Processor
Systems in customer entitlements
managed environment required
8-way 1 8
12-way (2 logical 1 12
partitions)
14-way 1 14
16-way (2 physical 1 8
partitions, one of
which is managed by
Tivoli applications)
24-way 1 24
2-way z800 -- zLinux 1 2
Total Processor Entitlements 68
IBM Tivoli Storage Resource Manager and Tivoli SAN Manager: The following customer network applies to all of the examples to enable the reader to understand the pricing methodology when products tend to manage something less than the entire environment. The customer's overall network environment includes:
Distributed servers
- Twenty uniprocessors
- Sixty-five 2-way servers
- Twelve 4-way servers
- One 8-way server
- One 12-way server with two virtual or logical partitions
- One 14-way server
- One 16-way Sun Ultra server with two 8-way physical partitions (only one of which is managed by Tivoli applications)
- One 24-way server
Others:
- One z800 server with two processors running Linux
- 1,500 clients
Scenario 1: The customer wants to perform basic management for systems on its storage area network (SAN). Three of the 4-way servers, the 14-way server, and one of the client systems (a single user technical workstation) reside on the SAN.
The customer must obtain the following entitlements for IBM Tivoli SAN Manager:
Quantity Processor
Systems in customer entitlements
managed environment required
4-way 3 12
14-way 1 14
Total Processor Entitlements 26
Quantity Client
Systems in customer entitlements
managed environment required
Clients 1 1
Total Client Entitlements 1
Scenario 2: The customer adds systems to its SAN, and decides it wants to perform resource management and availability management for all systems on its SAN. Now, six of the 4-way servers, the 14-way server, and two of the client systems (that is, technical workstations, desktops, and so forth) reside on the SAN, with the remaining systems as LAN-based servers.
In addition, the customer wants to take advantage of the application-specific features required to more deeply understand storage resource utilization for 10 2-way database servers (5 SQL servers and 5 Oracle servers), and utilize the chargeback capability on those same database servers.
The customer must obtain the following additional entitlements for IBM Tivoli SAN Manager:
Quantity Processor
Systems in customer entitlements
managed environment required
4-way 3 12
Total Processor Entitlements 12
Quantity Client
Systems in customer entitlements
managed environment required
Clients 1 1
Total Client Entitlements 1
Note: Only 12 additional processor licenses and 1 additional client entitlement are required for Tivoli SAN Manager, since 26 processor licenses and 1 client license were purchased in Scenario 1.
The customer will require the following entitlements for IBM Tivoli Storage Resource Manager:
Quantity Processor
Systems in customer entitlements
managed environment required
4-way 6 24
14-way 1 14
Total Processor Entitlements 38
The customer will require the following entitlements for IBM Tivoli Storage Resource Manager Express Edition:
Quantity Client
Systems in customer entitlements
Managed environment required
Clients 2 2
Total Client Entitlements 2
The customer must obtain the following entitlements for IBM Tivoli Storage Resource Manager for Databases:
Quantity Processor
Systems in customer entitlements
managed environment required
2-way 10 20
Total Processor Entitlements 20
The customer must obtain the following entitlements for IBM Tivoli Storage Resource Manager for Chargeback:
Quantity Processor
Systems in customer entitlements
managed environment required
2-way 10 20
Total Processor Entitlements 20
Note: Licensing is valid for any database application supported by IBM Storage Resource Manager for Databases. A license for IBM Tivoli Storage Resource Manager is required for each system with a database managed by IBM Tivoli Storage Resource Manager for Databases or for each system utilizing the chargeback feature.
New licensees
Orders for new licenses will be accepted now.
Shipment will begin on the planned availability date.
Basic license
Note: The products in this announcement continue to be available through Passport Advantage® as well as AAS.
AAS ordering information for the products in this announcement
To order a basic license, specify the program number and the feature number of the desired distribution medium. Also, specify the one-time charge feature number in the quantity desired (maximum quantity of 250).
The quantity to be specified for the features in the following table is per processor and per client. A client can be, for example, a notebook computer, desktop computer, or a technical workstation.
Use the following table to order the program products listed below:
Feature number
Product
number Product name Qty 1 Qty 250
5608-ISM IBM Tivoli Storage Manager V5.2
Processors: 0123 0124
Clients: 0125 0126
5608-ISX IBM Tivoli Storage Manager
Extended Edition V5.2
Processors: 0165 0166
Clients: 0167 0168
Trade-up from
5608-ISM (refer
to note)
Processors: 0179 0180
Clients: 0181 0182
5608-SAN IBM Tivoli Storage Manager
for Storage Area Networks V5.2
Processors: 0033 0034
Clients: 0035 0036
5608-HSM IBM Tivoli Storage Manager
for Space Management V5.2
Processors: 0109 0110
5608-SYS IBM Tivoli Storage Manager for
System Backup and Recovery V5.6
Processors: 0043 0044
5608-APE IBM Tivoli Storage Manager
for Mail V5.2
Processors: 0145 0146
5608-APD IBM Tivoli Storage Manager
for Databases V5.2
Processors: 0011 0012
5608-APW IBM Tivoli Storage Manager
for Application Servers V5.2
Processors: 0169 0170
5608-APH IBM Tivoli Storage Manager
for Hardware V5.2
Processors: 0025 0026
5608-APR IBM Tivoli Storage Manager
for Enterprise Resource
Planning V5.2
Processors: 0107 0108
5608-TDR IBM Tivoli Storage Manager
for Data Retention V5.2
Processors: 0177 0178
5608-SRM IBM Tivoli Storage Resource
Manager V1.3
Processors: 0045 0046
5608-SRX IBM Tivoli Storage Resource
Manager Express Edition V1.3
Clients: 0003 0004
5608-SRD IBM Tivoli Storage Resource
Manager for Databases V1.3
Processors: 0055 0056
Clients: 0057 0058
5608-SRC IBM Tivoli Storage Resource
Manager for Chargeback V1.3
Processors: 0051 0052
Clients: 0053 0054
5608-SRS IBM Tivoli Storage Area Network
Manager V1.3
Processors: 0047 0048
Clients: 0049 0050
Note: Client licenses (for backing up notebooks, desktops, technical workstations) are interchangeable between IBM Tivoli Storage Manager and IBM Tivoli Storage Manager Extended Edition. Client trade-up feature numbers are included for configuration purposes only.
This software license includes Software Maintenance, previously referred to as Software Subscription and Technical Support.
Order the program number, feature number, and quantity to extend coverage for your software licenses. If maintenance has expired, specify the after license feature number.
Tivoli Storage Manager
Maintenance IASP PID 1 Year: 5608-SM1
Feature Feature
number number
Description qty 1 qty 250
Use authorizations (to be ordered in quantity):
Processors:
-- Software Maintenance No Charge Registration 0111 0112
-- Software Maintenance 1 Year Renewal 0115 0116
-- Software Maintenance 1 Year After License 0117 0118
Clients:
-- Software Maintenance No Charge Registration 0113 0114
-- Software Maintenance 1 Year Renewal 0119 0120
-- Software Maintenance 1 Year After License 0121 0122
Tivoli Storage Manager Extended Edition
Maintenance IASP PID 1 Year: 5608-SX1
Feature Feature
number number
Description qty 1 qty 250
Use authorizations (to be ordered in quantity):
Processors:
-- Software Maintenance No Charge Registration 0133 0134
-- Software Maintenance 1 Year Renewal 0137 0138
-- Software Maintenance 1 Year After License 0139 0140
Clients:
-- Software Maintenance No Charge Registration 0135 0136
-- Software Maintenance 1 Year Renewal 0141 0142
-- Software Maintenance 1 Year After License 0143 0144
Tivoli Storage Manager for Storage Area Networks
Maintenance IASP PID 1 Year: 5608-AN1
Feature Feature
number number
Description qty 1 qty 250
Use authorizations (to be ordered in quantity):
Processors:
-- Software Maintenance No Charge Registration 0147 0148
-- Software Maintenance 1 Year Renewal 0151 0152
-- Software Maintenance 1 Year After License 0153 0154
Clients:
-- Software Maintenance No Charge Registration 0149 0150
-- Software Maintenance 1 Year Renewal 0155 0156
-- Software Maintenance 1 Year After License 0157 0158
Tivoli Storage Manager for Space Management
Maintenance IASP PID 1 Year: 5608-HM1
Feature Feature
number number
Description qty 1 qty 250
Use authorizations (to be ordered in quantity):
Processors:
-- Software Maintenance No Charge Registration 0059 0060
-- Software Maintenance 1 Year Renewal 0061 0062
-- Software Maintenance 1 Year After License 0063 0064
Tivoli Storage Manager for System Backup and Recovery
Maintenance IASP PID 1 Year: 5608-YS1
Feature Feature
number number
Description qty 1 qty 250
Use authorizations (to be ordered in quantity):
Processors:
-- Software Maintenance No Charge Registration 0019 0020
-- Software Maintenance 1 Year Renewal 0021 0022
-- Software Maintenance 1 Year After License 0023 0024
Tivoli Storage Manager for Mail
Maintenance IASP PID 1 Year: 5608-PE1
Feature Feature
number number
Description qty 1 qty 250
Use authorizations (to be ordered in quantity):
Processors:
-- Software Maintenance No Charge Registration 0127 0128
-- Software Maintenance 1 Year Renewal 0129 0130
-- Software Maintenance 1 Year After License 0131 0132
Tivoli Storage Manager for Databases
Maintenance IASP PID 1 Year: 5608-PD1
Feature Feature
number number
Description qty 1 qty 250
Use authorizations (to be ordered in quantity):
Processors:
-- Software Maintenance No Charge Registration 0013 0014
-- Software Maintenance 1 Year Renewal 0015 0016
-- Software Maintenance 1 Year After License 0017 0018
Tivoli Storage Manager for Application Servers
Maintenance IASP PID 1 Year: 5608-PW1
Feature Feature
number number
Description qty 1 qty 250
Use authorizations (to be ordered in quantity):
Processors:
-- Software Maintenance No Charge Registration 0159 0160
-- Software Maintenance 1 Year Renewal 0161 0162
-- Software Maintenance 1 Year After License 0163 0164
Tivoli Storage Manager for Hardware
Maintenance IASP PID 1 Year: 5608-PH1
Feature Feature
number number
Description qty 1 qty 250
Use authorizations (to be ordered in quantity):
Processors:
-- Software Maintenance No Charge Registration 0037 0038
-- Software Maintenance 1 Year Renewal 0039 0040
-- Software Maintenance 1 Year After License 0041 0042
Tivoli Storage Manager for Enterprise Resource Planning
Maintenance IASP PID 1 Year: 5608-PR1
Feature Feature
number number
Description qty 1 qty 250
Use authorizations (to be ordered in quantity):
Processors:
-- Software Maintenance No Charge Registration 0027 0028
-- Software Maintenance 1 Year Renewal 0029 0030
-- Software Maintenance 1 Year After License 0031 0032
Tivoli Storage Manager for Data Retention
Maintenance IASP PID 1 Year: 5608-DR1
Feature Feature
number number
Description qty 1 qty 250
Use authorizations (to be ordered in quantity):
Processors:
-- Software Maintenance No Charge Registration 0171 0172
-- Software Maintenance 1 Year Renewal 0173 0174
-- Software Maintenance 1 Year After License 0175 0176
Tivoli Storage Resource Manager
Maintenance IASP PID 1 Year: 5608-RM1
Feature Feature
number number
Description qty 1 qty 250
Use authorizations (to be ordered in quantity):
Processors:
-- Software Maintenance No Charge Registration 0065 0066
-- Software Maintenance 1 Year Renewal 0067 0068
-- Software Maintenance 1 Year After License 0069 0070
Tivoli Storage Resource Manager Express Edition
Maintenance IASP PID 1 Year: 5608-RX1
Feature Feature
number number
Description qty 1 qty 250
Use authorizations (to be ordered in quantity):
Clients:
-- Software Maintenance No Charge Registration 0005 0006
-- Software Maintenance 1 Year Renewal 0007 0008
-- Software Maintenance 1 Year After License 0009 0010
Tivoli Storage Resource Manager for Databases
Maintenance IASP PID 1 Year: 5608-RD1
Feature Feature
number number
Description qty 1 qty 250
Use authorizations (to be ordered in quantity):
Processors:
-- Software Maintenance No Charge Registration 0071 0072
-- Software Maintenance 1 Year Renewal 0075 0076
-- Software Maintenance 1 Year After License 0077 0078
Clients:
-- Software Maintenance No Charge Registration 0073 0074
-- Software Maintenance 1 Year Renewal 0079 0080
-- Software Maintenance 1 Year After License 0081 0082
Tivoli Storage Resource Manager for Chargeback
Maintenance IASP PID 1 Year: 5608-RC1
Feature Feature
number number
Description qty 1 qty 250
Use authorizations (to be ordered in quantity):
Processors:
-- Software Maintenance No Charge Registration 0083 0084
-- Software Maintenance 1 Year Renewal 0087 0088
-- Software Maintenance 1 Year After License 0089 0090
Clients:
-- Software Maintenance No Charge Registration 0085 0086
-- Software Maintenance 1 Year Renewal 0091 0092
-- Software Maintenance 1 Year After License 0093 0094
Tivoli Storage Area Network Manager
Maintenance IASP PID 1 Year: 5608-RS1
Feature Feature
number number
Description qty 1 qty 250
Use authorizations (to be ordered in quantity):
Processors:
-- Software Maintenance No Charge Registration 0095 0096
-- Software Maintenance 1 Year Renewal 0099 0100
-- Software Maintenance 1 Year After License 0101 0102
Clients:
-- Software Maintenance No Charge Registration 0097 0098
-- Software Maintenance 1 Year Renewal 0103 0104
-- Software Maintenance 1 Year After License 0105 0106
Software Maintenance: Software Maintenance is included with each product authorization acquired. Software Maintenance provides an easy and effective way by which you have access, during the coverage period, to eligible new versions and releases and to remote technical support for your covered products.
The technical support included in Software Maintenance provides remote support during normal business hours in your country or location as well as access to escalation management 24 hours a day, 7 days a week, for mission-critical (Severity 1) problems.
With Software Maintenance, you receive the following technical support benefits:
- Telephone access and/or electronic access via the Web to an IBM Customer Support Center.
- Support for routine, short duration, installation and usage (how-to) questions and code-related problems.
- Support during normal country business hours, namely prime shift hours, Monday through Friday, excluding national or statutory holidays.
- Support for mission-critical (Severity 1) problems during non-prime shift hours, namely all hours outside normal country business hours including national and/or statutory holidays.
- Two hour response time objective during prime shift for voice and electronic submission. The response objective for critical/emergency problems during offshift is also two hours.
- Access to escalation management 24 hours a day, 7 days a week.
Software Maintenance renewals offer you favorable pricing to continue your coverage without interruption. When Software Maintenance is acquired, the coverage period for Software Maintenance is always up to the anniversary date specified in the acquisition.
Refer to the IBM Software Maintenance Handbook for specific terms relating to, and a more complete description of, technical support provided through Software Maintenance.
Basic machine-readable material: The distribution media features in the following table apply to program numbers:
5608-ISM 5608-SM1 5608-ISX 5608-SX1 5608-SRM 5608-RM1 5608-SRX 5608-RX1 5608-SRS 5608-RS1 5608-SAN 5608-HSM 5608-SYS 5608-APE 5608-APD 5608-APW 5608-APH 5608-APR 5608-TDR 5608-SRD 5608-SRC
To order, select the distribution medium feature for the desired program number.
Feature Distribution
Language number medium
English 5809 CD-ROM
The distribution media features in the following table apply to program numbers:
5608-AN1 5608-HM1 5608-YS1 5608-PE1 5608-PD1 5608-PW1 5608-PH1 5608-PR1 5608-DR1 5608-RD1 5608-RC1
Feature Distribution
Language number medium
English 5819 CD-ROM
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| Terms and conditions |
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Agreement
For orders under:
5608-ISM 5608-ISX 5608-SAN 5608-HSM 5608-SYS 5608-APE 5608-APD 5608-APW 5608-APH 5608-APR 5608-TDR 5608-SRM 5608-SRX 5608-SRD 5608-SRC 5608-SRS
IBM International Program License Agreement (IPLA), IBM International Agreement for Acquisition of Programs and Support (IIAAPS) and the IBM Attachment for Support, IBM Agreement for Acquisition of Support (IAAS), IBM Addendum for Support (Software Maintenance) for Selected Programs (Z125-6495), and an Order Form.
Transferable: Yes, except for programs acquired at a discount or allowance
Limited warranty applies: Yes
Guarantee: 30 day money-back guarantee applies the first time you license the IBM product
Usage restriction: Yes. Usage is limited to the quantity of processors and clients licensed.
Volume offering (IVO): No
Upgrade protection applies: Covered as long as Software Maintenance is in effect
Educational allowance available
Program number/feature fulfillment:
Yes, 15% to qualified education institution customers.
Licensed program materials availability
- Restricted Materials of IBM: None
- Non-Restricted Source Materials: None
- Object Code Only (OCO): All
Maintenance applies
- Software Maintenance: Yes
Complementary introductory support: Not available
Software Maintenance and end of support (EOS): Software Maintenance for an IBM Tivoli program is one year from the date IBM or your Business Partner makes the program available to you. The Software Maintenance duration period shall be less than one year for programs acquired after the announcement of a program's EOS date.
EOS for programs or versions/releases of programs will be announced 12 months prior to the effective date.
Software Maintenance
- Support Center applies: Yes. Access is available through the IBM Support Center, 800-IBM-SERV (426-7378).
-
Availability of Software Maintenance:
- The first year of Software Maintenance is included with the license at no additional charge. The first year starts when the product is shipped to the customer.
- Software Maintenance is available for a one year renewal for a fee as part of the IAAS, IIAAPS, or any equivalent agreement.
IBM Operational Support Services — SoftwareXcel: No
IBM Software Support Guide Web site: A document which provides guidelines and reference materials for IBM Service and Support.
Product Web site: A complete list of products, terminology definitions, and licensing documents are available at the following Web site
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| Prices |
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The prices provided in this announcement are suggested retail prices for the U.S. only and are provided for your information only. Dealer prices may vary, and prices may also vary by country. Prices are subject to change without notice. For additional information and current prices, contact your local IBM representative.
Feature Feature
Product Product number number
name number qty 1 Charge qty 250 Charge
Tivoli Storage 5608-ISM
Manager
Processors: 0123 $ 345 0124 $ 86,200
Clients: 0125 65 0126 16,200
Tivoli Storage 5608-ISX
Manager Extended
Edition
Processors: 0165 620 0166 155,000
Clients: 0167 65 0168 16,200
Trade-up from
5608-ISM
Processors: 0179 465 0180 116,200
Clients: 0181 0 0182 0
Tivoli Storage 5608-SAN
Manager for Storage
Area Networks
Processors: 0033 1,190 0034 297,600
Clients: 0035 65 0036 16,200
Tivoli Storage 5608-HSM
Manager for Space
Management
Processors: 0109 1,485 0110 371,200
Tivoli Storage 5608-SYS
Manager for System
Backup and Recovery
Processors: 0043 295 0044 73,800
Tivoli Storage 5608-APE
Manager for Mail
Processors: 0145 1,190 0146 297,600
Tivoli Storage 5608-APD
Manager for
Databases
Processors: 0011 1,190 0012 297,600
Tivoli Storage 5608-APW
Manager for
Application
Servers
Processors: 0169 1,190 0170 297,600
Feature Feature
Product Product number number
name number qty 1 Charge qty 250 Charge
Tivoli Storage 5608-APH
Manager for
Hardware
Processors: 0025 $ 2,970 0026 $ 742,600
Tivoli Storage 5608-APR
Manager for
Enterprise
Resource Planning
Processors: 0107 1,980 0108 495,000
Tivoli Storage 5608-TDR
Manager for Data
Retention
Processors: 0177 20,000 0178 5,000,000
Tivoli Storage 5608-SRM
Resource Manager
Processors: 0045 695 0046 173,800
Tivoli Storage 5608-SRX
Resource Manager
Express Edition
Clients: 0003 65 0004 16,200
Tivoli Storage 5608-SRD
Resource Manager
for Databases
Processors: 0055 495 0056 123,800
Clients: 0057 495 0058 123,800
Tivoli Storage 5608-SRC
Resource Manager
for Chargeback
Processors: 0051 295 0052 73,800
Clients: 0053 295 0054 73,800
Tivoli Storage 5608-SRS
Area Network Manager
Processors: 0047 495 0048 123,800
Clients: 0049 495 0050 123,800
Maintenance IASP PID 1 Year: 5608-SM1
Feature Feature
number number
Description qty 1 Charge qty 250 Charge
Processors:
Software Maintenance 1 Year 0115 $ 69 0116 $17,200
Renewal
Software Maintenance 1 Year 0117 207 0118 51,800
After License
Clients:
Software Maintenance 1 Year 0119 13 0120 3,200
Renewal
Software Maintenance 1 Year 0121 39 0122 9,800
After License
Maintenance IASP PID 1 Year: 5608-SX1
Feature Feature
number number
Description qty 1 Charge qty 250 Charge
Processors:
Software Maintenance 1 Year 0137 $124 0138 $31,000
Renewal
Software Maintenance 1 Year 0139 372 0140 93,000
After License
Clients:
Software Maintenance 1 Year 0141 13 1042 3,200
Renewal
Software Maintenance 1 Year 0143 39 0144 9,800
After License
Maintenance IASP PID 1 Year: 5608-AN1
Feature Feature
number number
Description qty 1 Charge qty 250 Charge
Processors:
Software Maintenance 1 Year 0151 $238 0152 $ 59,600
Renewal
Software Maintenance 1 Year 0153 714 0154 178,600
After License
Clients:
Software Maintenance 1 Year 0155 13 0156 3,200
Renewal
Software Maintenance 1 Year 0157 39 0158 9,800
After License
Maintenance IASP PID 1 Year: 5608-HM1
Feature Feature
number number
Description qty 1 Charge qty 250 Charge
Processors:
Software Maintenance 1 Year 0061 $297 0062 $ 74,200
Renewal
Software Maintenance 1 Year 0063 891 0064 222,800
After License
Maintenance IASP PID 1 Year: 5608-YS1
Feature Feature
number number
Description qty 1 Charge qty 250 Charge
Processors:
Software Maintenance 1 Year 0021 $ 59 0022 $14,800
Renewal
Software Maintenance 1 Year 0023 177 0024 44,200
After License
Maintenance IASP PID 1 Year: 5608-PE1
Feature Feature
number number
Description qty 1 Charge qty 250 Charge
Processors:
Software Maintenance 1 Year 0129 $238 0130 $ 59,600
Renewal
Software Maintenance 1 Year 0131 714 0132 178,600
After License
Maintenance IASP PID 1 Year: 5608-PD1
Feature Feature
number number
Description qty 1 Charge qty 250 Charge
Processors:
Software Maintenance 1 Year 0015 $238 0016 $ 59,600
Renewal
Software Maintenance 1 Year 0017 714 0018 178,600
After License
Maintenance IASP PID 1 Year: 5608-PW1
Feature Feature
number number
Description qty 1 Charge qty 250 Charge
Processors:
Software Maintenance 1 Year 0161 $238 0162 $ 59,600
Renewal
Software Maintenance 1 Year 0163 714 0164 178,600
After License
Maintenance IASP PID 1 Year: 5608-PH1
Feature Feature
number number
Description qty 1 Charge qty 250 Charge
Processors:
Software Maintenance 1 Year 0039 $ 594 0040 $148,600
Renewal
Software Maintenance 1 Year 0041 1,782 0042 445,600
After License
Maintenance IASP PID 1 Year: 5608-PR1
Feature Feature
number number
Description qty 1 Charge qty 250 Charge
Processors:
Software Maintenance 1 Year 0029 $ 396 0030 $ 99,000
Renewal
Software Maintenance 1 Year 0031 1,188 0032 297,000
After License
Maintenance IASP PID 1 Year: 5608-DR1
Feature Feature
number number
Description qty 1 Charge qty 250 Charge
Processors:
Software Maintenance 1 Year 0173 $ 4,000 0174 $1,000,000
Renewal
Software Maintenance 1 Year 0175 12,000 0176 3,000,000
After License
Maintenance IASP PID 1 Year: 5608-RM1
Feature Feature
number number
Description qty 1 Charge qty 250 Charge
Processors:
Software Maintenance 1 Year 0067 $139 0068 $ 34,800
Renewal
Software Maintenance 1 Year 0069 417 0070 104,200
After License
Maintenance IASP PID 1 Year: 5608-RX1
Feature Feature
number number
Description qty 1 Charge qty 250 Charge
Clients:
Software Maintenance 1 Year 0007 $13 0008 $3,200
Renewal
Software Maintenance 1 Year 0009 39 0010 9,800
After License
Maintenance IASP PID 1 Year: 5608-RD1
Feature Feature
number number
Description qty 1 Charge qty 250 Charge
Processors:
Software Maintenance 1 Year 0075 $ 99 0076 $24,800
Renewal
Software Maintenance 1 Year 0077 297 0078 74,200
After License
Clients:
Software Maintenance 1 Year 0079 99 0080 24,800
Renewal
Software Maintenance 1 Year 0081 297 0082 74,200
After License
Maintenance IASP PID 1 Year: 5608-RC1
Feature Feature
number number
Description qty 1 Charge qty 250 Charge
Processors:
Software Maintenance 1 Year 0087 $ 59 0088 $14,800
Renewal
Software Maintenance 1 Year 0089 177 0090 44,200
After License
Clients:
Software Maintenance 1 Year 0091 59 0092 14,800
Renewal
Software Maintenance 1 Year 0093 177 0094 44,200
After License
Maintenance IASP PID 1 Year: 5608-RS1
Feature Feature
number number
Description qty 1 Charge qty 250 Charge
Processors:
Software Maintenance 1 Year 0099 $ 99 0100 $24,800
Renewal
Software Maintenance 1 Year 0101 297 0102 74,200
After License
Clients:
Software Maintenance 1 Year 0103 99 0104 24,800
Renewal
Software Maintenance 1 Year 0105 297 0106 74,200
After License
|
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| Order now |
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To order, contact the Americas Call Centers, your local IBM representative, or your IBM Business Partner.
To identify your local IBM representative or IBM Business Partner, call 800-IBM-4YOU (426-4968).
Phone: 800-IBM-CALL (426-2255)
Fax: 800-2IBM-FAX (242-6329)
Internet: ibm_direct@vnet.ibm.com
Mail: IBM Americas Call Centers
Dept: IBM CALL, 6th Floor
105 Moatfield Drive
North York, Ontario
Canada M3B 3R1
Reference: YE001
The Americas Call Centers, our national direct marketing organization, can add your name to the mailing list for catalogs of IBM products.
Note: Shipments will begin after the planned availability date.
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