IBM WebSphere Everyplace Subscription Manager V5 extends support for public wireless LANs

IBM United States Software Announcement 203-344
December 16, 2003

 ENUS203-344.PDF (120KB)

Table of contents   Document options  
At a glance Publications
Overview Technical information
Key prerequisites Ordering information
Planned availability dates Terms and conditions
Description IBM electronic services
Product positioning Prices
Offering information  
 
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At a glance

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WebSphere Everyplace Subscription Manager (WESM) V5 delivers fundamental subscriber and service management features to wireline and wireless service providers, independent of their business model or delivery architecture.

Key functions and features of WESM V5 include:

  • 802.11 public wireless LAN (PWLAN) support both pre-paid and post-paid
  • Clientless IP support for broadband access, in addition to Point-to-Point Protocol over Ethernet (PPPoE) support
  • WebSphere Business Integrator (WBI) support (sample)
  • Integration with Portal Intranet billing and CyberSource credit authorization
  • Fully integrated Remote Authentication Dial-In User Service (RADIUS) server with user definable exits, two proxy support, and proxy Extensible Authentication Protocol (EAP) support
  • Support for leading Broadband Access Servers and 802.11x Access Controllers

 
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Overview

Many devices now support 802.11 wireless standards and allow providers to offer network access in places such as convention centers, airports, and hotels (WiFi hotspots). Travelers can now have easy Internet access from any of these remote locations.

WebSphere® Everyplace™ Subscription Manager (WESM) V5 supports subscriber and service management functions for PWLANs. WESM V5 offers two scenarios:

  • Pre-paid scenario includes scratch cards, vouchers, and credit cards
  • Post-paid scenario includes monthly subscriptions and telephone bill surcharges

Customer service representatives can enroll users to PWLAN services, or customers can self-enroll for PWLAN service directly from a browser.

In addition to the PWLAN support, WESM V5 also delivers the following functions:

  • Clientless IP support
  • WBI Server support
  • Juniper SDX integration for Broadband
  • Portal Intranet V6.5 integration (update)
  • Radius EAP proxy support
  • Oracle V9i support

 
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Key prerequisites
  • Passport Advantage® Agreement
  • AIX® 5.1 or 5.2, or Sun Solaris 8.0 or 9.0

 
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Planned availability dates
  • December 19, 2003: Electronic software delivery
  • January 9, 2004: Media and documentation

 
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Description

WESM V5 offers a subscriber management infrastructure for service providers who want to offer a variety of self-enrollment and self-care services for their dial-up and broadband customers. This capability has been extended to PWLAN support for both pre-paid and post-paid subscribers.

WESM V5 allows service providers to offer their customers a variety of network access options, based on a robust subscriber management infrastructure including, self-service features such as Web-based self-enrollment and account management. This scalable infrastructure uses a high-performance database that can support tens of millions of subscribers, and it can be used with WebSphere Portal to enable the rapid delivery of service delivery portals. It is integrated with leading Internet billing products, lightweight directory access protocol (LDAP) directories, and Tivoli® Access Manager. Enhancements to WESM support the requirements for a PWLAN offering based on Wi-Fi technology.

Service providers can manage PWLANs by creating a set of PWLAN services and granting users pre-paid access through vouchers, scratch cards, and credit cards, or post-paid billing through subscriptions and surcharges.

802.11 PWLAN support

WESM extends to PWLANs. The enhanced product supports a variety of wireless LAN access, in both pre-paid and post-paid scenarios. Features include self-enrollment, integration with other products, and support of access controller hardware.

Pre-paid PWLAN services are defined with quotas to control how much time (usage or total duration) and traffic each user is allowed. For example, hotel or conference guests may select among several available pre-paid PWLAN access services, receiving a voucher with a user ID, and password. Service providers can create thousands of pre-paid accounts with specific usage and traffic quotas in the form of scratch cards containing user IDs and passwords. These can be sold or issued as part of a wireless LAN service promotion.

Customer care applications are also supported. Customer support representatives can look up a wireless LAN user, view the account information including PWLAN quotas and usage, and make changes if appropriate. WESM offers provisioning interfaces to enable operational support system/business support system (OSS/BSS) integration in addition to the built-in provisioning integration with an LDAP directory and the Tivoli Access Manager product providing authorization capabilities. More provisioning clients can be added as plug-ins to WESM and receive dynamic notification of selected events. Sophisticated business process integration can be achieved using the WebSphere Business Integrator (WBI) connector included with WESM. The WebSphere Business Integrator connectivity can enable flexible, robust collaborations among multiple applications using a "hub and spoke" architecture based on the service provider delivery environment (SPDE) framework.

WESM acts as a RADIUS server, interacting with devices such as the Juniper Networks Service Deployment System (SDX), Cisco Systems Service Selection Gateway (SSG), and Nokia P022 Access Controller, which in turn prompts each user for an ID and password when a user enters a wireless LAN hotspot. The access controller forwards this information to WESM, which verifies the user in the subscription database, noting the pre-set usage limits and time remaining. It then returns this information to the access controller for enforcing limits and termination if a quota limit is reached. If a session ends before the quota limits are reached, WESM will update the remaining usage quota values so that they can be provided to the access controller the next time the user accesses the PWLAN.

Using the service provider delivery environment, WESM can be integrated with other products to deliver new PWLAN solutions. For example, WebSphere Everyplace Connection Manager can be used to provide seamless cross-network roaming and enhanced security features in the PWLAN environment.

Clientless IP support

WESM now supports interfacing with Redback Networks SMS hardware without requiring a client application on the end-user's desktop. This new function can enable a service provider to deploy the network using DHCP or static IP addresses. WESM can interact with the SMS hardware using both RADIUS attributes and SNMP MIBs in order to provision network connectivity and service delivery. This enhancement to WESM has been implemented through a series of base infrastructure improvements, which will allow specific SNMP support for additional vendors to be easily developed.

WBI Server (CrossWorlds®) support

WBI Server is the IBM premier Enterprise Integration Application. Based on a system of application adapters and collaborations, WBI can enable service providers to easily integrate their existing legacy systems with new applications and solutions using a hub and spoke model. WESM V5 is shipped with a WBI-compliant adapter that can enable the product to be fully integrated into a WBI-based solution. WESM's extensive API allows system integrators and service provider personnel to use WESM functionality within larger solutions. The new WBI adapter provides an alternative integration method to the API, while delivering the same level of function/feature support. For more information on WBI, visit:

Oracle V9i support

Support for V9i of the oracle database is now provided.

Section 508 of the U.S. Rehabilitation Act

WESM is capable as of January 9, 2004, when used in accordance with IBM's associated documentation, of satisfying the applicable requirements of Section 508 of the Rehabilitation Act, provided that any assistive technology used with the product properly interoperates with it.


 
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Product positioning

For more information about WESM, other WebSphere products, and pervasive computing, contact your IBM representative or an authorized Business Partner, or visit one of the following Web sites:

Trademarks

 
Everyplace is a trademark of International Business Machines Corporation in the United States or other countries or both.
 
WebSphere, Passport Advantage, AIX, Tivoli, and CrossWorlds are registered trademarks of International Business Machines Corporation in the United States or other countries or both.
 
Other company, product, and service names may be trademarks or service marks of others.

 
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Offering information

Product information is available through the Offering Information Web site at:

Information is also available through the Passport Advantage® Web site at:


 
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Publications

No publications are shipped with this product.

The IBM Publications Center:

The Publications Center is a worldwide central repository for IBM product publications and marketing material with a catalog of 70,000 items. Extensive search facilities are provided. Payment options for orders are via credit card (in the USA) or customer number for 50 countries. A large number of publications are available online in various file formats, and they can all be downloaded by all countries free of charge.

The IBM Publications Notification System (PNS):

The PNS enables subscribers to set up profiles of interest by order number/product number. PNS subscribers automatically receive notifications by e-mail of all new publications defined in their profiles. These may then be ordered/downloaded via the Publications Center. The site is available in English and Canadian French.
 
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Technical information

Hardware requirements

WebSphere® Everyplace™ Subscription Manager requires the following minimum hardware for servers and clients.

Minimum server requirements

  • Minimum 2 GB RAM
  • Four hard disks with a minimum of 18 GB each of available storage
  • IBM eServer pSeries® or Sun processor with performance characteristics equal to, or higher, than one of the following:
    • Total SPECint_rate_base2000 rating 7, or higher
    • Relative rPerf rating of 3, or higher

Minimum client requirements

  • Client machines for subscribers require a 300 MHz processor, or higher, and at least 128 MB of RAM.
  • Client machines for customer service representatives and administrators require a 500 MHz processor, or higher, and at least 256 MB of RAM. The Internet Services Manager Console administration tool also requires 100 MB available disk space on the client machine.

Supported broadband remote access servers

Implementation of WESM in a broadband service environment requires one of the following:

  • Redback SMS 500 and AOS V5.03, or higher
  • Redback SMS 1800 or 10000 and AOS V6.04, or higher
  • Cisco routers that support the Service Selection Gateway (SSG) and IOS V12.2(4)B, or higher
  • Juniper E-series routers supported by Juniper SDX-300 Service Deployment System Release 4.0.1

Supported 802.11x access controllers

Implementation of a PWLAN solution requires one of the following:

  • Nokia P022 Access Controller
  • Cisco Aironet 1100 Access Point, Cisco IOS Release 12.2(8)JA, or higher

Supported network attached storage servers

To host the sample network storage value-added service requires one of the following :

  • IBM NAS Models 325, 300G G00 or G25 — running O/S V1.6
  • IBM NAS Models 326, 300G G01 or G26 — running O/S V2.0.1

For more technical information, visit the following Web sites:

Software requirements

WESM V5.0 requires the following prerequisite categories of server and client software:

Server software

Operating systems:

  • AIX®, V5.1 (maintenance level 1,3), or V5.2 for installation on a pSeries processor.
  • Sun Solaris, V8.0 or V9.0, with recommended patches for installation on a Sun processor. Recommended patches obtained from the following Web site:

Database software:

  • Universal DB2® Enterprise Edition, V8.1 with Fixpack 2, or V7.2 with Fixpack 8 and Java™ Database Connectivity (JDBC), V2.0
  • Oracle Database Enterprise Edition, V9i Release 2, or V8.1.7.x, from Oracle Systems Inc.

Additional software required by WebSphere Everyplace Subscription Manager servers:

  • WebSphere Application Server Network Deployment, V5.0.2 plus APARs (refer to the WESM Planning Guide and Readme for a complete list of APARs)
  • IBM HTTP Server (included with WebSphere Application Server)

For AIX:

  • IBM Developer Kit for AIX, Java Technology Edition, Java Software Development Kit (SDK), V1.3.1

For Sun Solaris:

  • Sun Java Development Kit, 1.3.1_02

One of the following:

  • DB2 V8.1 with Fixpack 2 Runtime Client, or DB2 V7.2 with Fixpack 8 Runtime Client
  • Oracle Client V9i, or V8.1.7.x

Software required for optional service portal functionality:

  • WebSphere Portal Enable, V5.0 with Fixpack 1

Note: For details on this product, refer to Software Announcement 203-182 , dated July 22, 2003.

Software required for the Web hosting component:

For AIX:

  • NcFTPd FTP Daemon for AIX, V2.7.x

For Sun Solaris:

  • NcFTPd FTP Daemon for Solaris, V2.7.x

Note: Both available from:

Software recommended for load balancing and failover control:

  • SecureWay® Network Dispatcher, V2.0
  • High Availability Clustered Multi-Processing (HACMP), V4.5

Note: HACMP is for AIX only. Not available on Sun Solaris. For a comparable technology for Sun Solaris, visit:

Software to enable Enterprise Application Integration:

  • WebSphere Business Integration, V4.1.2

Software to enable premium-level security and LDAP support:

  • IBM Directory Server, V5.1
  • Tivoli® Access Manager, V5.1

Software to enable the Portal Infranet Billing System:

  • Portal Infranet, V6.5 SP1®, or V6.2 SP1 and the corresponding Portal Infranet Software Development Kit

Note: For more information, visit:

Software to enable the CyberSource Internet Commerce Suite:

  • CyberSource Java Software Development Kit (ics.jar), V3.7.9 or V3.7.10

Note: Supports processing of requests between CyberSource and WebSphere Everyplace Subscription Manager, visit:

Client software

Client machines are those used by subscribers, customer service representatives, and administrators running WESM applications (such as Enrollment, Self Care, or Customer Care) or those used by administrators running the Internet Services Manager Console.

Microsoft™ Windows™ operating systems:

  • Windows 2000 (Professional, Server, or Advanced Server)
  • Windows XP (Home, Media Center, Professional, Server, Enterprise Server, DataCenter, and WebServer)
  • Windows 2003

Web browser:

  • Netscape V6 or V7
  • Microsoft Internet Explorer V6 or V5.5

Note: A Java Virtual Machine must be installed.

Database client for Internet Services Manager Console:

One of the following:

  • DB2 V8.1 with Fixpack 2 or V7.2 with Fixpack 8 Runtime Client
  • Oracle Client V9i or V8.1.7.4

Recommended PPPoE client for DSL access:

  • Friendly Technologies FriendlyPPPoE Client V1.0, or later

Planning information

Direct customer support: Direct customer support is provided by IBM Operational Support Services — Support Line. This fee service enhances customers' productivity by providing voice and electronic access into the IBM support organization. IBM Operational Support Services — Support Line will help answer questions pertaining to usage and suspected software defects for eligible products.

Installation and technical support are provided by Global Services. For more information call 800-IBM-4YOU (426-4968).

Software Maintenance, previously referred to as Subscription and Technical Support, is now included in the Passport Advantage Agreement. Installation and technical support for the product announced in this letter is provided by the Software Maintenance offering of the IBM International Passport Advantage Agreement. This fee service enhances customer productivity by providing voice and electronic access into the IBM support organizations.

Packaging: WESM V5 is shipped on two CD-ROMs in a Passport Advantage media pack. One CD-ROM contains the code and license, and the other CD-ROM contains a copy of the documentation.

Security, auditability, and control

WESM uses the security and auditability features of the host hardware and software.

The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communication facilities.
 
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Ordering information

Passport Advantage licensing

WebSphere Everyplace Subscription Manager

                                             Part
Description                                  number
 
Subscription Manager per                     D51G9LL
 Processor License & SW
 Maintenance 12 months
Subscription Manager per                     D51GBLL
 Processor SW Maintenance
 Reinstatement 12 months
Subscription Manager per                     E00E1LL
 Processor SW Maintenance
 Annual Renewal

Passport Advantage supply

                                             Part
Description                                  number
 
SUBSCRIPTION MANAGER V5.0.0                  BK04WML
Media Pack Multilingual (French,
 Korean, Chinese -- Simplified,
 Spanish, Brazilian Portuguese,
 German, Japanese, Chinese --
 Traditional, English US,
 Italian) Windows 2000, Solaris
 (SUN Microsystems), Windows 98,
 Windows NT(TM), AIX V5.x, Windows Me
 CD-ROM Digital Disk -- ISO 9660
 Standard V5.0.0

Passport Advantage customer: Media pack entitlement details

Customers with active maintenance or subscription for the products listed below are entitled to receive the corresponding media pack.

Subscription Manager V5.0.0

Entitled
maintenance
offerings        Media packs                 Part
description      description                 number
 
WEBSPH           Subscription Manager        BK04WML
EVERYPLAC        Multilingual (English
SUBSCRPTN        International,
MGR PROC         French, Korean,
                 Chinese -- Simplified,
                 Spanish, Brazilian
                 Portuguese, German,
                 Japanese, Chinese --
                 Traditional, Italian)
                 Windows 2000,
                 Windows XP,
                 Solaris (Sun
                 Microsystems),
                 Windows 98, Windows NT,
                 AIX V5.x, Windows Me,
                 CD-ROM Digital
                 Disk -- ISO 9660
                 Standard

On/Off Capacity on Demand

  • Program name: WebSphere Everyplace Subscription Manager
  • Part description: Subscription Manager Processor Day Per Use-DAY, On/Off Capacity on Demand
  • Part number: ASQV5LL

 
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Terms and conditions

This product is only available via Passport Advantage. It is not available as shrinkwrap.

Agreement: IBM International Program License Agreement. Proofs of Entitlement (PoE) are required for all authorized use.

Part number products only, offered outside of Passport Advantage, where applicable, are license only and do not include Software Maintenance.

License information (LI) form number: L-GMEE-5Q7PKJ

Limited warranty applies: Yes

Warranty: This program has warranty for a minimum of one year from acquisition from IBM or authorized Business Partner. The warranty provided to the customer, for at least one year from acquisition, is access to data bases (read Web sites) for program information, FAQs, including any known fixes to defects, which the customer can download or obtain otherwise and install at their leisure.

Money-back guarantee: If for any reason you are dissatisfied with the program, return it within 30 days from the invoice date, to the party (either IBM or its reseller) from whom you acquired it, for a refund. This applies only to your first acquisition of the program.

Copy and use on home/portable computer: No

Volume orders (IVO): No

Passport Advantage applies: Yes and through the Passport Advantage Web site at:

Software maintenance applies: Yes

Software Maintenance, previously referred to as Subscription and Technical Support, is now included in the Passport Advantage agreement. Installation and technical support for the product announced in this letter are provided by the Software Maintenance offering of the IBM International Passport Advantage Agreement. This fee service enhances customer productivity by providing voice and electronic access into the IBM support organizations.

IBM includes one year of Software Maintenance with the initial license acquisition of each program acquired. The initial period of Software Maintenance can be extended by the purchase of a renewal option that is available.

While your Software Maintenance is in effect: IBM provides you assistance for your routine, short duration installation and usage (how-to) questions and code-related questions. IBM provides assistance via telephone and, if available, electronic access, only to your information systems (IS) technical support personnel during the normal business hours (published prime shift hours) of your IBM support center. This assistance is not available to your end users. IBM provides Severity 1 assistance 24 hours a day, every day of the year. For additional details, consult your IBM Software Support Guide at:

Software Maintenance does not include assistance for the design and development of applications, your use of programs in other than their specified operating environment, or failures caused by products for which IBM is not responsible under this agreement.

For more information, about the Passport Advantage Agreement refer to the IBM International Passport Advantage Agreement Software Announcement 201-202 , dated July 10, 2001, or visit the Passport Advantage Web site at:

IBM Operational Support Services — Support Line: No

iSeries™ software subscription applies: No

On/Off Capacity on Demand

To be eligible for On/Off Capacity on Demand pricing, customers must be enabled for temporary capacity on the corresponding hardware, and the required contract — Z125-6907, Amendment or iSeries and pSeries Temporary Capacity On Demand — Software — must be signed prior to use.
 
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IBM electronic services

IBM Global Services has transformed its delivery of hardware and software support services to put you on the road to higher systems availability. IBM Electronic Services is a Web-enabled solution that provides you with an exclusive, no-additional-charge enhancement to the service and support on the IBM eServer®. You should benefit from greater system availability due to faster problem resolution and preemptive monitoring. IBM Electronic Services is comprised of two separate but complementary elements: IBM Electronic Services news page and IBM Electronic Service Agent™.

IBM Electronic Services news page provides you with a single Internet entry point that replaces the multiple entry points traditionally used by customers to access IBM Internet services and support. By using the news page, it enables you to gain easier access to IBM resources for assistance in resolving technical problems.

The IBM Electronic Service Agent is no-additional charge software that resides on your IBM eServer system. It is designed to proactively monitor events and transmit system inventory information to IBM on a periodic customer-defined timetable. The IBM Electronic Service Agent tracks system inventory, hardware error logs and performance information. If the server is under a current IBM maintenance service agreement or within the IBM Warranty period, the Service Agent automatically reports hardware problems to IBM. Early knowledge about potential problems enables IBM to provide proactive service that maintains higher system availability and performance. In addition, information collected through the Service Agent will be made available to IBM service support representatives when they are helping answer your questions or diagnosing problems.

To learn how IBM Electronic Services can work for you, visit:


 
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Prices

Passport Advantage

For Passport Advantage information and charges, contact your IBM representative or authorized IBM Business Partner. For additional information about the Passport Advantage offering, visit the following Web site:

To order, contact the Americas Call Centers, your local IBM representative, or your IBM Business Partner.

To identify your local IBM Business Partner or IBM representative, call 800-IBM-4YOU (426-4968).

Trademarks

 
Everyplace, iSeries, and Electronic Service Agent are trademarks of International Business Machines Corporation in the United States or other countries or both.
 
The e-business logo, Passport Advantage, WebSphere, pSeries, AIX, DB2, SecureWay, Tivoli, SP1, and eServer are registered trademarks of International Business Machines Corporation in the United States or other countries or both.
 
Microsoft, Windows, and Windows NT are trademarks of Microsoft Corporation.
 
Java is a trademark of Sun Microsystems, Inc.
 
Other company, product, and service names may be trademarks or service marks of others.

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