IBM Lotus Workplace products — innovative software for integrating people with business processes

IBM United States Software Announcement 203-307
November 11, 2003

 ENUS203-307.PDF (83KB)

Table of contents   Document options  
At a glance Publications
Overview Technical information
Key prerequisites Ordering information
Planned availability dates Terms and conditions
Description Prices
Product positioning IBM Electronic Services
Education support Order now
Offering information  
 
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At a glance

IBM Lotus Workplace products will integrate multiple collaborative capabilities into a single, reliable, easily managed platform with robust security features. Lotus Workplace products currently include the following products which are designed to be used in combination or separately to provide a unified collaborative environment to meet changing business needs.

  • IBM Lotus Workplace Messaging V1.1 provides a cost-effective way to extend the reach of your messaging infrastructure to the rest of your organization.
  • IBM Lotus Workplace Collaborative Learning V1.1 (the next release of IBM Lotus Learning Management System) (LMS) helps organizations manage their classroom-based and e-learning programs and resources more efficiently.
  • IBM Lotus Workplace Team Collaboration V1.1 helps individuals, teams, and entire organizations, together with their customers, Business Partners, and suppliers, be better coordinated, better informed, and more resilient.
  • IBM Lotus Workplace Web Content Management V1.1 helps resolve IT and Webmaster bottlenecks by placing content creation and management in the hands of content experts for author once, publish everywhere control to help reduce development and implementation time.

For ordering, contact:

Your IBM representative, an IBM Business Partner, or IBM Americas Call Centers at 800-IBM-CALL (Reference: YE001).
 
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Overview

IBM Lotus® Workplace — new, innovative software products using a single, open platform to integrate people with business processes. Developed by IBM Lotus software, the leader in collaboration, Lotus Workplace products integrate multiple collaborative capabilities with core elements from the number one business integration portal, IBM WebSphere® Portal.

The single, dynamic, security rich, Lotus Workplace environment enables simplified access to people, information, and business processes that can be adapted to fit specific user roles, or tasks, and specific industry or business needs — within or beyond organizational boundaries.

Lotus Workplace products currently include:

  • IBM Lotus Workplace Messaging™ V1.1 : Provides a cost-effective, security rich, standards-based product to extend the reach of your messaging infrastructure. Lotus Workplace Messaging is scalable, easily deployed, and can be integrated across existing infrastructures to take full advantage of current IT investments.
  • IBM Lotus Workplace Team Collaboration V1.1 : Is designed to reduce complexity of collaboration while enabling users to gain instant access to the right people and information. Lotus Workplace Team Collaboration combines the on demand Web-based capabilities of instant messaging, team Web conferencing, and team spaces.
  • IBM Lotus Workplace Collaborative Learning V1.1 : Helps streamline the management of an organization's classroom-based and e-learning programs, resources, and courseware, delivering a variety of learning experiences to groups of students, wherever they are located, keeping track of their activities and performance. Lotus Workplace Collaborative Learning is the next release of IBM Lotus Learning Management System (LMS).
  • IBM Lotus Workplace Web Content Management V1.1 : Enables all users to rapidly create portlets that personalize information without programming resources, so content is rapidly channeled into the portlet without need for specialized skills. With its rapid content deployment capability and point-and-click interface, Lotus Workplace Web Content Management helps relieve IT and Webmaster bottlenecks by placing end-to-end Web content management in the hands of content experts for information updates that happen in minutes, not days.

Designed to be used in combination or separately, these products provide a unified workplace environment to meet changing business needs.
 
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Key prerequisites

Refer to Hardware requirements and Software requirements for the individual Lotus Workplace products.


 
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Planned availability dates

Refer to the Description section for details.
 
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Description

Planned availability dates

V1.1 of the IBM Lotus Workplace products for Windows™ and Linux

  • November 24, 2003: Electronic software delivery and online documentation
  • December 12, 2003: Media and documentation

V1.1 of the IBM Lotus Workplace products for AIX®

  • December 22, 2003: Electronic software delivery and online documentation
  • January 9, 2004: Media and documentation

IBM Lotus Workplace products will integrate multiple collaborative capabilities into a single security rich, reliable, open platform that is easily managed. They enable users to work together to respond more quickly and accurately, helping reduce redundancies, and driving simplification into business processes. This ultimately results in improved business productivity and the ability to respond with speed to any customer demand, business opportunity, or external threat.

IBM Lotus Workplace Messaging

Overview

IBM Lotus software, the leader in enterprise messaging, now provides IBM Lotus Workplace Messaging V1.1, a low-cost, standards-based messaging solution that is security rich, scalable, easily deployed and can be integrated across existing infrastructures to take full advantage of current IT investments. Enhanced with support for the Lotus Workplace environment, Lotus Workplace Messaging is built on proven IBM technologies that include core elements of WebSphere and DB2®. Lotus Workplace Messaging provides low cost Web browser, portal, and POP3-based messaging access to corporate messaging and directory infrastructures to enable messaging capabilities to be extended to baseline employees who do not currently have access to the organization's e-mail.

This standards-based messaging capability integrates easily with a variety of messaging infrastructures, including IBM Lotus Domino™, as well as with portals, browsers, standards-based e-mail clients, and other Lotus Workplace product capabilities. Scalable, easy-to-use and maintain, with support for SSL session encryption and additional security features, Lotus Workplace Messaging capabilities provide a low cost, on demand messaging solution for the rest of your organization.

Features

IBM Lotus Workplace Messaging helps enable organizations to communicate more directly with timely information to these baseline or "unserved" employees and, at the same time, can reduce expenses by helping to minimize the need for printed materials, postage, and response tracking currently required. This can help organizations increase the speed of communications containing critical information to help reduce costs, improve productivity, and increase competitive advantage.

Uniquely positioned to offer extended business value, Lotus Workplace Messaging is seamlessly integrated into the Lotus Workplace environment. Customers who have made (or are planning) the decision to create an on demand operating environment can purchase Lotus Workplace Messaging for cost-effective e-mail for baseline users while also providing the foundation for customers and Business Partners wanting to solve their need for people integration as they deploy their operating environments and move towards becoming an on demand business.

With Lotus Workplace Messaging, you are able to:

  • Extend easy-to-use, reliable messaging to traditionally unserved employees to help save time and money, and increase productivity
  • Leverage existing infrastructure and IT investments
  • Integrate Workplace Messaging easily with your existing messaging and directory infrastructure using LDAP and SMTP standards
  • Help decrease total cost of ownership through low license costs, high scalability, multiple platform support, user-friendly browser interface, low-touch client deployments, and more
  • Deploy standards-based security features to help protect your network
  • Leverage the latest open-standards-based messaging built on core elements of proven WebSphere and DB2 technology

Benefits

Lotus Workplace Messaging enables organizations to boost productivity with more efficient communications. Many employees in industries like manufacturing, retail, distribution, or construction often have limited or no access to their organizations' electronic business communications. These employees could include retail clerks, factory floor workers, or construction workers who don't have access to e-mail — which can make receiving and responding to critical business information efficiently a challenge. For example, hand delivering printed weekly work schedules or mailing benefits information can be costly and time-consuming, and can ultimately decrease productivity.

Organizations need a user-friendly, cost-effective way to communicate with these unserved employees. And IT administrators need a solution that is reliable, security rich, and easy to manage and deploy; a solution that coexists alongside the current messaging infrastructure, allowing them to leverage IT investments.

Lotus Workplace Messaging can also help lower cost of ownership by integrating with your existing directory and messaging infrastructure. Leveraging your current IT investment is critical to helping reduce costs and simplify deployment. Lotus Workplace Messaging enables you to integrate with any standards-based messaging infrastructure, including IBM Lotus Domino or Microsoft™ Exchange, by using industry standards like LDAP and SMTP. You can use your existing third-party LDAP directory, such as Domino Directory, Microsoft Exchange, or Microsoft Active Directory, to easily connect Lotus Workplace Messaging to your existing directory infrastructure. This eliminates the need to invest in a separate internal directory with redundant attributes, and lets you leverage your existing LDAP capabilities and knowledge so you don't need to spend more money or time learning new skills. A standard LDAP directory also lets you transparently merge your existing messaging solution — like Lotus Domino — and the new Lotus Workplace Messaging server so existing and new users can communicate electronically with each other by locating e-mail addresses across multiple LDAP directories. Or if you prefer, you can use the standards-based LDAP directory — IBM Directory Server — provided with Lotus Workplace Messaging.

Using the latest SMTP and Multipurpose Internet Mail Extension (MIME) standards for transporting Internet e-mail helps Lotus Workplace Messaging users send and receive e-mail messages reliably and with high interoperability.

IBM Lotus Workplace Collaborative Learning

Overview

Lotus Workplace Collaborative Learning V1.1 is the next release of the Lotus Learning Management System (LMS), a modular, extensible, e-learning software solution based on core elements of WebSphere. It is designed to streamline the management of an organization's classroom-based and e-learning programs, resources and courseware. Like Lotus LMS, Lotus Workplace Collaborative Learning is an open, scalable, full-featured learning management system that delivers a variety of learning experiences to groups of students, wherever they are located, and keeps track of their activities and performance. Lotus Workplace Collaborative Learning includes all the functionality of Lotus LMS, enhanced with a portlet-based student UI, new features and support for the Lotus Workplace environment, and a searchable catalog that allows users to readily access the information they need, when they need it, to help improve productivity and response to job requirements.

Features

Lotus Workplace Collaborative Learning is a flexible, scalable, and configurable learning management system with a portlet-style front end that seamlessly integrates into the Lotus Workplace environment. It is an open, standards-compliant suite of software modules that manages both classroom-based and e-learning activities, resources, and courseware across an enterprise. Lotus Workplace Collaborative Learning helps organizations create, manage, and deliver educational resources and courseware to help their employees, Business Partners, and customers be better prepared, better informed, and more effective. Available in 24 languages, the product allows you to manage your entire training program worldwide from a single platform, delivering a variety of learning experiences to groups of students, wherever they are located, and keeping track of their activities and performance.

The portlet-based student UI incorporates learning resources into the user's desktop environment, so that learning is available to workers on an online, real-time basis. The portlets, which can be customized to suit a user's job role, industry, and profile, enable employees to self-manage their learning activities and access learning in a "just in time" fashion. The portlets are very flexible and can be integrated into the Lotus Workplace environment as desired. You can choose to offer a few or a complete set of learning portlets to support specific learning tasks along with other day-to-day work activities.

More than just a student productivity tool, Lotus Workplace Collaborative Learning is also a full-featured, end-to-end standards-compliant learning management system with an easy-to-use courseware development and management tool, flexible reporting, and powerful administration functions. Because of its open architecture and support for industry standards, Lotus Workplace Collaborative Learning integrates well with customers' third-party back-office systems, such as SAP and PeopleSoft.

Just like Lotus LMS, Lotus Workplace Collaborative Learning is comprised of the following modules:

  • Learning Server — Manages users, enrollments, course catalogs, resources, course schedules, and reporting.
  • Authoring and Assembly Tool — Workstation-based tool that allows subject matter experts (SMEs) to easily create courseware without programming skills, so companies can share internal knowledge and make content authoring available to all.
  • Content Delivery Server — Deploys/tracks course content, sends progress data to the Learning Server, and integrates with Lotus Virtual Classroom V1.1.1. Separating content delivery improves system performance and scalability.
  • Offline Learning Client — Supports disconnected users and replicates their course progress back to the server, so training is readily available to remote/mobile workers.

Lotus Workplace Collaborative Learning shares Lotus LMS's support for industry standards such as Shareable Content Object Reference Model (SCORM) and Aviation Industry CBT Committee (AICC). Organizations can offer their employees a wide variety of third-party developed, standards-compliant courseware, leveraging their investments in existing courseware libraries. Support for rich media, course libraries from third-party vendors such as NETg, and formal and informal learning events makes the system flexible enough to suit your training requirements. The product can also integrate easily into a your existing infrastructure and provide a reliable platform for delivering e-learning courseware and managing instructor-led learning activities.

Lotus Workplace Collaborative Learning provides all the functions needed to deliver online courses, schedule classrooms, perform student assessments, and manage student enrollment activities. The product enables Training and Human Resources Managers to establish curriculums, administer certification programs, track and report on learning activities, and manage scheduling/notifications/alerts to keep students updated on class activities. With Lotus Workplace Collaborative Learning, you are also able to:

  • Design and track training programs and activities
  • Deliver tools that enable employees to self-manage their learning activities and resources
  • Support global workers in multiple languages and time zones
  • Customize the student UI for various audiences
  • Create or import courseware and manage course catalogs
  • Manage calendars and schedule learning activities
  • Generate extensive reports for tracking learning activities required by industry/government regulations

The product integrates easily into your existing infrastructure and provides a reliable platform for delivering e-learning courseware and managing instructor-led learning activities.

Benefits

IBM Lotus Workplace Collaborative Learning helps streamline an organization's training operations, efficiently meet ongoing training requirements, and measures the results and effectiveness of training deliverables.

With Lotus Workplace Collaborative Learning, you can:

  • Deliver consistent, enterprise-wide training needed to support an e-business on demand™ environment, manage new technology, perform new tasks, help meet regulatory compliance, and improve employee effectiveness and productivity.
  • Integrate learning portlets into business processes, so you have "just in time" learning solutions that fit your employees' specific needs and job functions.
  • Use the Authoring Tool to develop custom courses that capture and disseminate information on corporate best practices, new products, updated business processes, and internal policies and procedures.
  • Deliver flexible training programs to suit a large, dispersed global workforce with different responsibilities, languages, and job profiles.
  • Manage learning activities and multiple modes of training delivery across an enterprise, for increased efficiencies and cost savings.
  • Save money and time by using e-learning to deliver courses online, without workers traveling off-site.
  • Import and continue using third-party courseware libraries if they are standards-compliant.
  • Track and report on employees' training activities via the built-in reporting tool. Those organizations that need to train employees as required by industry or government regulations or maintain certification levels will find the product's reporting tool invaluable.

IBM Lotus Workplace Team Collaboration

Overview

IBM Lotus Workplace Team Collaboration V1.1 is the first release of combined instant messaging, team Web conferencing, and team spaces expressly for the new, dynamically adaptive, IBM Lotus Workplace environment. Lotus Workplace Team Collaboration capabilities can be integrated with other Lotus Workplace products, significantly helping enhance collaboration and human interaction in an easy and cost-effective manner.

Features

Lotus Workplace Team Collaboration is a security rich, scalable product for the Lotus Workplace environment that brings together asynchronous and real-time collaboration:

  • Membership — Provides the ability for the moderator of a team work space or team Web conference to define and control member access and participation.
  • Instant Messaging and Presence Awareness — Provides the ability to know, in advance, whether a person is available to collaborate, share information, and/or take action.
  • Document Manager — Provides a centralized location for documents as well as built-in methods for tracking changes and comments made by team members. Authorized members can read, edit, and delete documents, as well as create and delete folders.
  • Discussion Forum — Provides the ability to create Web-based discussion forums, or a forum within a forum, and allows members to engage in threaded discussions.
  • Team Web Conferencing — Provides broadcast-style meeting capabilities including enabling the moderator to share presentations and participants to optionally download meeting materials.
  • Search — Provides the ability for authorized members to perform scoped and cross-team space and Web conference searches.

Technically speaking, Lotus Workplace Team Collaboration as a Lotus Workplace product:

  • Offers a standards-based team collaboration solution that can leverage existing IT skills and technologies.
  • Integrates with existing infrastructures like IBM Lotus Domino using open standards including J2EE, LDAP, and HTML.
  • Embraces standards-based security features for authentication of users, confidentiality of content, and integrity of data.
  • Supports both intranet and extranet scenarios to help make it easier and more cost-effective to install, use, upgrade and maintain than separate products for each unique — yet fully integrated — capability.

Benefits

Individuals, teams, and entire organizations, together with their customers, Business Partners, and suppliers, can become better coordinated, better informed, and more resilient with the help of Lotus Workplace Team Collaboration through:

  • Providing instant, anytime access to people and information, minimizing the cycles associated with e-mail and voice-mail "tag" and complex searches for timely information — giving people more time to focus on their core business.
  • Seamlessly bringing together geographically dispersed team members, instilling a sense of community.
  • Helping increase personal and team productivity, simplifying the users experience and virtualizing spontaneous and collaboration activities.
  • Helping improve responsiveness to customers as well as colleagues, Business Partners, and suppliers, all while helping reduce the need for in-person meetings and the costs associated with related business travel.
  • Enabling faster, more informed team decision-making, centralizing timely and accurate information directly related to the decision at hand.

Plus, Lotus Workplace Team Collaboration can help organizations to:

  • Generally improve responsiveness
  • Enhance/optimize customer service interactions
  • Anticipate and dynamically respond to market opportunities as well as competitive threats

IBM Lotus Workplace Web Content Management

Overview

IBM Lotus Workplace Web Content Management V1.1 is the next release of Aptrix products recently purchased by IBM to support the Lotus Workplace environment. The portlet-based UI aggregates content from IBM Lotus Notes®, SQL, and IBM DB2 Content Manager repositories and seamlessly merges it within another look and feel. It also personalizes the delivery of managed content and assets from Internet, intranet and extranet sites. Lotus Workplace Web Content Management's simple, yet powerful, point-and-click interface enables all users to rapidly create portlets that personalize information without programming resources so content is rapidly channeled into the portlet without need for specialized skills.

Features

IBM Lotus Workplace Web Content Management is a flexible, scalable, and configurable Web content management system with a portlet-style front end that seamlessly integrates into the Lotus Workplace environment. It is an open, standards-compliant product that uses a point-and-click interface that gives your staff an instant way to find and personalize essential enterprise information — instead of waiting indefinitely for it to be extracted from a multitude of repositories, systems and obscure applications by overworked developers — and create their own portlets fast. The product features include:

  • Rapid portal development — Portlets are created using a simple point-and-click interface within WebSphere Portal Server — completely removing the need for Java™ development skills. Now anyone can access and personalize all content, freeing IT staff to focus on mission-critical tasks.
  • Better managed business content — Content and components from Lotus Workplace Web Content Management Web applications and Internet, intranet, and extranet sites are immediately available in the portal. Users create, manage, and publish information straight into the portal — for high availability of accurate, relevant, and up-to-date information across all organizational boundaries.

Benefits

IBM Lotus Workplace Web Content Management streamlines the Web content management process, helps you shorten time to market, reduces costs, streamlines business processes, enhances customer service, and improves information availability. With Lotus Workplace Web Content Management, you can:

  • Streamline the Web content management process by managing the lifecycle of content with built in approval process via built in workflow
  • Improve responsiveness by quickly deploying information in minutes versus days
  • Help reduce legal risk and associated costs
  • Publish faster in multiple locations because of component architecture's re-use of components
  • Help solve Webmaster and IT bottlenecks of content management by separating presentation (Web design) from content — each managed separately
  • Improve information access for customers, suppliers, partners, and employees
  • Allow content authors to easily create using familiar existing desktop applications
  • Improve customer, partner, and supplier support with more current and relevant information
  • Improve decision making
  • Improve business productivity
  • Integrate with back-end systems without re-engineering, and re-use legacy data and information from many sources or applications
  • Integrate with native authoring tools
  • Provide a consistent look and feel, and consistent content worldwide
  • Personalize content to user and/or audience to improve repeat visitors to sites
  • Integrate with portals, personalization/shopping cart for e-commerce, software configuration management, digital asset management, and document management
  • Decrease redundancy
  • Enhance customer service for improved loyalty
  • Work with open standards

Accessibility by people with disabilities

IBM Lotus Workplace Messaging, IBM Lotus Workplace Team Collaboration, and IBM Lotus Collaborative Learning products have the following accessibility characteristics. (Though IBM Lotus Workplace Web Content Management is not currently accessible, it prevents no barriers to creating accessible Web content.)

  • Features for visually impaired users:
    • Supports interfaces commonly used by screen readers (Windows only)
    • Can be operated using only the keyboard
    • Supports customization of display attributes such as color, contrast, and font size
    • Communicates all information independently of color
    • Supports interfaces commonly used by screen magnifiers (Windows only)
    • Supports the attachment of alternative output devices
    • Provides documentation in an accessible format
  • Features for users with mobility impairments or limited hand use:
    • Can be operated using only the keyboard
    • Allows the user to request more time to complete timed responses
    • Supports the attachment of alternative input and output devices
  • Features for the deaf and hard of hearing users:
    • Supports alternatives to audio information
    • Supports adjustable volume control
    • Presents no barriers to cognitively impaired users
    • Does not flash the screen at rates that could induce epileptic seizures

IBM Lotus is committed to providing accessible Workplace products for use by people with disabilities.
 
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Product positioning

The path to IBM Lotus Workplace

For customers enjoying the value of Lotus collaborative solutions today, you are already on the path to Lotus Workplace and have choices for realizing the benefits of Lotus Workplace collaborative capabilities. Lotus Workplace products are designed to deliver value to your investments in IBM Lotus software.

Lotus software customers can:

  • Continue to derive value from current and future releases of Lotus Notes® and Domino, and other Lotus software products, as they are integrated into the Lotus Workplace environment
  • Purchase and implement IBM WebSphere Portal to extend the reach of current investments
  • Integrate open standards-based Lotus Workplace products into your existing supported infrastructure
  • Maintain subscription service for existing Lotus software products which are currently planned to be carried forward to comparable components and capabilities within Lotus Workplace platform

WebSphere Portal customers can:

  • Continue with WebSphere Portal and access their Lotus Domino data via portlets
  • Purchase and implement Lotus Workplace products to extend the business integration power of WebSphere Portal by introducing rich collaborative capabilities and functionality

New customers can:

  • Use Lotus Workplace products as the foundation for their collaborative infrastructure
  • Use Lotus Workplace products to enhance their existing supported infrastructure by adding collaborative capabilities
  • License both WebSphere Portal and Lotus Workplace products for a complete set of capabilities that integrate people, processes, applications, and content across their organization.

How WebSphere Portal fits:

  • Lotus Workplace products contain limited, core elements of WebSphere Portal, to provide integrating elements such as common administration and a common interface tuned to the tasks of individuals. A WebSphere Portal license is required for any use outside the context of Lotus Workplace products.
  • Market-leading WebSphere Portal is a complimentary purchase for organizations that want a complete solution that integrates the people, applications, content, and processes across their enterprise including Lotus Workplace product capabilities.
  • For more information on WebSphere Portal visit:

For Lotus Workplace product roadmaps and additional information, visit:

Trademarks

 
Workplace Messaging, Domino, and e-business on demand are trademarks of International Business Machines Corporation in the United States or other countries or both.
 
Lotus, WebSphere, AIX, DB2, Lotus Notes, and Notes are registered trademarks of International Business Machines Corporation in the United States or other countries or both.
 
Windows and Microsoft are trademarks of Microsoft Corporation.
 
Java is a trademark of Sun Microsystems, Inc.
 
Other company, product, and service names may be trademarks or service marks of others.

 
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Education support

The following educational offerings are available:

Course                             Course              Course
title                              number              type
 
Administering IBM                  LWM750              Self-study
 Lotus(R) Workplace
 Messaging 1.1
IBM Lotus Workplace                LBC700              Self-study
 SA Bootcamp
Configuring IBM Lotus              LWPQ70              Self-study
 Workplace People
 Finder Portlet 1.1
Getting Started with               LWL200              Self-study
 IBM Lotus Workplace
 Collaborative
 Learning 1.1
 Authoring To
Administering IBM                  LWL300              Classroom
 Lotus Workplace
 Collaborative
 Learning 1.1
Using IBM Lotus                    LWLQ10              Self-study
 Workplace
 Collaborative
 Learning 1.1
Getting Started with               LWMQ10              Self-study
 IBM Lotus Workplace
 Messaging 1.1
Getting Started with               LWTCQ10             Self-study
 IBM Lotus Workplace
 Team Collaboration
 1.1

IBM Software Services for Lotus — Education provides education to support many IBM offerings. Descriptions of courses are on the IBM Software Services for Lotus Training and Certification Web site.


 
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Offering information

Product information will be available on day of announcement through the Offering Information Web site at:

and through the Passport Advantage® Web site at:


 
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Publications

No publications are shipped with this product.

The IBM Publications Center:

The Publications Center is a worldwide central repository for IBM product publications and marketing material with a catalog of 70,000 items. Extensive search facilities are provided. Payment options for orders are via credit card or customer number. A large number of publications are available online in various file formats, and they can all be downloaded free of charge.

The IBM Publications Notification System

The Publications Notification System (PNS) enables subscribers to set up profiles of interest by order number/product number. PNS subscribers automatically receive notifications by e-mail of all new publications defined in their profiles. These may then be ordered/downloaded via the Publications Center.
 
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Technical information

Specified operating environment

Hardware requirements

Server CPU and memory requirements

This section describes the minimum server CPU and memory requirements for each server platform supported by the 1.1 versions of the IBM Lotus Workplace products.

Microsoft™ Windows™ 2000 systems

  • Four 2 GHz, or faster processor
  • 2 GB, or more RAM
  • Recommend NTFS file system
  • Virtual memory or swap space double the amount of physical memory is recommended; at a minimum, virtual memory or swap space should be at least equal to the amount of physical memory

Linux systems

  • Quad Pentium™ 4 processor at 1.4 GHz, or higher
  • 2 GB, or more RAM
  • Virtual memory or swap space double the amount of physical memory is recommended; at a minimum, virtual memory or swap space should be at least equal to the amount of physical memory

AIX® systems

  • IBM eServer pSeries® 630 Model 6E4
  • 4 processors 1.45 GHz, or faster
  • 4 GB RAM
  • Virtual memory or swap space double the amount of physical memory is recommended; at a minimum, virtual memory or swap space should be at least equal to the amount of physical memory

Server disk space requirements

Installing IBM WebSphere® Application Server, IBM WebSphere Portal, IBM HTTP Server, Lotus Workplace products, and the Lotus Workplace product databases, requires a minimum of 13 GB of free disk space. This amount does not include the disk space required to install the database product.

If you use a two-computer deployment or a multiple-computer network deployment, a server that stores the Lotus Workplace databases requires a minimum of 8 GB of free disk space, and a computer that stores the other Lotus Workplace software components requires a minimum of 5 GB of free disk space.

Note: The Linux ext2 file system, used by default on Linux, does not allow changes to the file system size. Therefore, you should plan disk space requirements carefully.

Estimating Disk Space Requirements for Lotus Workplace Messaging™ V1.1

DB2® stores mail messages, address books, calendar data, and attachments. Before you install Lotus Workplace Messaging, you must determine the number of messaging user accounts and the allowable mailbox size for each account. The required disk space will then dictate the number of disk drives required. By default, Lotus Workplace Messaging allots 60 MB of storage to each mail account. The total disk space for the mail data must be at least 400 MB.

For detailed mail store disk sizing information, refer to the online help in the InfoCenter.

Estimating the data store size for IBM Lotus Workplace Collaborative Learning V1.1

The amount of space required for the data and indexes that comprise a Collaborative Learning database depends on the following factors:

  • Number of courses
  • Number of rostered users
  • Average courses per user
  • Average nodes (course elements) per course

Use the following formulas to estimate the size of the data and indexes in a Collaborative Learning database:

To estimate the data size (in kilobytes), use this formula: data size in kilobytes = numberOfCourses * (57 + avgNodesPerCourse * 30.4) + numberOfUsers * (10 + avgCoursesPerUser * [3.8 + avgNodesPerCourse * 1.1]).

To estimate the index size (in kilobytes), use this formula: index size in kilobytes = numberOfCourses * (12.3 + avgNodesPerCourse * 1.4) + numberOfUsers * (1.5 + avgCoursesPerUser * [1.6 + avgNodesPerCourse * 0.14]).

Add the data size to the index size to calculate the required disk space. If the Learning Management and Learning Delivery servers are installed on one machine, multiply the result by two to determine the required disk space.

Network connectivity requirements

To use Lotus Workplace products across a network, the following is required for the computer running Lotus Workplace products:

  • Network adapter and connection to a physical network that can carry IP packets. For example, Ethernet, token ring, ATM, and so on.
  • Static IP address.
  • Configured fully qualified host name. The portal system must be able to resolve an IP address from its fully qualified host name. To ensure that the host name is configured correctly, type the ping command from a command line; for example, ping hostname.yourco.com, where hostname.yourco.com is the fully qualified host name.

Recommended hardware (AIX operating system)

  • IBM eServer pSeries 630 Model 6E4
  • Four 1.45 GHz processors
  • 4 GB RAM
  • 36 GB disk storage space (additional space may be required if DB2 Universal Database® is located on the same machine)

Software requirements

Server software requirements

This section describes the server software requirements for the 1.1 versions of the Lotus Workplace products.

Supported server operating systems

One of the following operating systems is required on the computer where Lotus Workplace products will be installed:

  • Microsoft Windows 2000 Server with Service Pack 2, or later
  • Microsoft Windows 2000 Advanced Server with Service Pack 2, or later
  • SuSE Linux Enterprise Server 32-bit Intel™, version 7 kernel 2.4 and SLES 8
  • IBM AIX Version 5.1 with Maintenance Level 3
  • IBM AIX Version 5.2

Supported WebSphere Application Server versions

  • WebSphere Application Server Enterprise, Version 5.0.1.
  • If the WebSphere Application server is installed prior to Lotus Workplace installation but WebSphere Portal is not, you have the option to use the installed WebSphere Application server. However, installing a new copy of the WebSphere Application Server (provided with the WebSphere Portal installation that is part of Lotus Workplace installation) is recommended.

Supported WebSphere Portal versions

  • IBM WebSphere Portal Enable for Multiplatform Version 5.0.
  • You can install WebSphere Portal as part of the Lotus Workplace product installation, or you can install Lotus Workplace products over an existing WebSphere Portal installation.

Supported storage databases

Lotus Workplace includes DB2 software, licensed for use only by Lotus Workplace products. The database must be installed prior to Lotus Workplace installation.

  • IBM DB2 Universal Database Workgroup Server Edition Version 8.1 with Fix Pack 2
  • IBM DB2 Universal Database Enterprise Server Edition Version 8.1 with Fix Pack 2 (provided with Lotus Workplace CD set)
  • Microsoft SQL Server 2000 with Service Pack 2 (Learning Management and Learning Delivery servers only)
  • Oracle 8i, or later (Learning Management and Learning Delivery servers only)
  • IBM DB2 7.2 (Learning Management and Learning Delivery servers only)

Supported HTTP servers

  • IBM HTTP Server, Version 1.3.20 and Version 1.3.26 (Version 1.3.26 provided with WebSphere Application Server installation)
  • iPlanet Web Server Enterprise Edition 4.1, Service Pack 7, 8, or 9
  • Lotus Domino™ Enterprise Server (as Web server) 5.012, 6.02
  • Microsoft IIS 5.0
  • Microsoft IIS 4.0
  • Sun ONE Web Server (formerly iPlanet), Enterprise Edition 6.0.1

Supported LDAP directories

Lotus Workplace products require one of the following LDAP directory servers. A directory server must be installed and configured prior to Lotus Workplace installation. The directory server can be on the same computer as the Lotus Workplace products, or on a separate computer.

  • IBM Directory Server, Version 4.1 with Fix Pack 2
  • IBM Directory Server, Version 5.1 with Fix Pack 1 (provided with Lotus Workplace CD set)
  • IBM Lotus Domino, Version 5.0.12 and 6.0.2
  • IBM SecureWay®, Version 3.2 (only for Learning Management and Learning Delivery servers running on separate computers than those running other Lotus Workplace components)
  • Microsoft Active Directory — 2000
  • Novell eDirectory Version 8.6.2
  • Sun ONE Directory Server Version 5.1

Client software requirements

This section describes the software requirements for the version 1.1 clients of Lotus Workplace.

Supported client operating systems

All Lotus Workplace products support these client operating systems:

  • Microsoft Windows 2000 Professional, Service Pack 2, or later
  • Microsoft Windows XP
  • SuSE Linux 32-bit Intel, kernel version 7 2.4 and SLES 8

Collaborative Learning additionally supports these client operating systems:

  • Microsoft Windows 98
  • Microsoft Windows ME
  • Macintosh OS 9
  • Macintosh OS X
  • Red Hat Linux 7.2, or later

Note: The Workplace Collaborative Learning Authoring Tool and Offline Learning client support Windows 2000 and Windows XP only.

Supported browsers

All Lotus Workplace products support these browsers:

  • Microsoft Internet Explorer 5.5 with Service Pack 2 on Windows 2000, with Microsoft Java™ Virtual Machine (JVM) 1.1
  • Microsoft Internet Explorer 6.0 SP1 on Windows 2000 and Windows XP with the Sun plug-in version of Java Virtual Machine (JVM) 1.4.1
  • Netscape Mozilla 1.3 on SuSE Linux 32-bit Intel, kernel version 7 2.4 and SLES 8 — with the Sun plug-in version of Java Virtual Machine (JVM) 1.4.1

Collaborative Learning additionally supports these browsers:

  • Microsoft Internet Explorer 5.0x — Windows and Macintosh platforms
  • Microsoft Internet Explorer 5.5 with Service Pack 2 — on supported Windows platforms
  • Microsoft Internet Explorer 6.0 — on supported Windows platforms
  • Netscape 6.0x — on supported Windows platforms
  • Netscape 6.2 or later — all supported platforms

Supported mail clients

Lotus Workplace Messaging supports the following POP3 and IMAP (tech preview) clients.

POP3 clients

  • Lotus Notes® 6.02 — on Windows 2000 and Windows XP
  • Microsoft Outlook XP/2002 — on Windows 2000 and Windows XP
  • Microsoft Outlook Express 6 — on Windows 2000 and Windows XP
  • WebSphere Portal Internet Mailbox versions 4.2 and 5.0
  • IMAP Clients (Tech Preview)
  • Lotus Notes 6.02 — on Windows 2000 and Windows XP
  • Microsoft Outlook XP/2002 — on Windows 2000 and Windows XP
  • Microsoft Outlook Express 6 — on Windows 2000 and Windows XP

Additional browser support

  • Netscape Navigator, Versions 4.7 and 6 — for Internet Mailbox portlet in WebSphere Portal

Planning information

Software Maintenance, previously referred to as Subscription and Technical Support, is now included in the Passport Advantage Agreement. Installation and technical support for the product announced in this letter is provided by the Software Maintenance offering of the IBM International Passport Advantage Agreement. This fee service enhances customer productivity by providing voice and/or electronic access into the IBM support organizations.

For additional information, refer to the IBM software support Web site at:

You may also contact your IBM representative or IBM Business Partner.

Packaging: The 1.1 release of the IBM Lotus Workplace products for Windows and Linux will be distributed via a media package and electronic software distribution (ESD).

The 1.1 release of the IBM Lotus Workplace products for Windows and Linux media package is distributed in one package with the following:

  • IBM Lotus Workplace product CDs
  • Prerequisite software CDs
  • Soft copy product documentation including README files are included on the product CDs

The LI form number is L-TLBL-5R3NSS.

The 1.1 release of the IBM Lotus Workplace products for AIX will be distributed via a media package and electronic software distribution (ESD).

The 1.1 release of the IBM Lotus Workplace products for AIX media package is distributed in one package with the following:

  • IBM Lotus Workplace product CDs
  • Prerequisite software CDs
  • Soft copy product documentation including README files are included on the product CDs

The LI form number is L-TLBL-5R3NSS.

Security, auditability, and control

The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communication facilities.
 
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Ordering information

This product is only available via Passport Advantage. It is not available as shrinkwrap.

Product information

Licensed                   Product                Product
function title             group                  category
 
IBM Lotus Workplace        Lotus                  IBM Lotus Workplace
 Messaging                  Workplace              Messaging
IBM Lotus Workplace        Lotus                  IBM Lotus Workplace
 Team Collaboration         Workplace              Team Collaboration
IBM Lotus Workplace        Lotus                  IBM Lotus Workplace
 Collaborative              Workplace              Collaborative
 Learning                                          Learning
IBM Lotus Workplace        Lotus                  IBM Lotus Workplace
 Web Content                Workplace              Web Content
 Management                 Management
  • IBM Lotus Workplace Messaging is priced on a per-user basis.
  • IBM Lotus Workplace Collaborative Learning is priced on a per-user basis.
  • IBM Lotus Workplace Web Content Management is priced on a per-processor basis.
  • IBM Lotus Workplace Team Collaboration is priced on a per-user basis.

Passport Advantage licensing

IBM Lotus Workplace Messaging

Program name/                                     Part
description                                       number
 
Workplace Users License -- SW                     D529SLL
 Maintenance 12 Months
Workplace Users SW Maintenance                    D529TLL
 Reinstatement 12 Months
Workplace Users SW Maintenance                    E00Q0LL
 Annual Renewal

IBM Lotus Workplace Team Collaboration

Program name/                                     Part
description                                       number
 
Workplace Team Collab Users                       D5396LL
 License -- SW Maintenance 12
 Months
Workplace Team Collab Users SW                    D5397LL
 Maintenance Reinstatement 12
 Months
Workplace Team Collab Users SW                    E013VLL
 Maintenance Annual Renewal

IBM Lotus Workplace Collaborative Learning

Program name/                                     Part
description                                       number
 
Workplace Collab Learn Users                      D5394LL
 License -- SW Maintenance 12
 Months
Workplace Collab Learn Users SW                   D5395LL
 Maintenance Reinstatement 12
 Months
Workplace Collab Learn Users SW                   E013ULL
 Maintenance Annual Renewal

IBM Lotus Workplace Web Content Management

Program name/                                     Part
description                                       number
 
Workplace Web Content Mgmnt Per                   D52Y0LL
 Processor License -- SW
 Maintenance 12 Mont
Workplace Web Content Mgmnt Per                   D52Y1LL
 Processor SW Maintenance
 Reinstatement 12
Workplace Web Content Mgmnt Per                   E011DLL
 Processor SW Maintenance Annual
 Renewal

Passport Advantage supply

Program name/                                     Part
description                                       number
 
Workplace V1.1.0
Media Pack                                        AH0K4ML
 Multilingual (Portuguese, French,
 Danish, Russian, Hebrew, Arabic,
 Multilingual, Korean, Chinese --
 Simplified, Spanish, Brazilian
 Portuguese, German, Swedish,
 Japanese, Chinese -- Traditional,
 Hungarian, English U.S., Norwegian
 Nynorsk, Greek, Turkish, Dutch,
 Czech, Italian, Finnish, Polish)
 AIX V5.x CD-ROM Digital Disk --
 ISO 9660 Standard V1.1.0
 
Program name/                                     Part
description                                       number
 
Media Pack                                        AH0K2ML
 Multilingual (Portuguese, French,
 Danish, Russian, Hebrew, Arabic,
 Multilingual, Korean, Chinese --
 Simplified, Spanish, Brazilian
 Portuguese, German, Swedish,
 Japanese, Chinese -- Traditional,
 Hungarian, English U.S., Norwegian
 Nynorsk, Greek, Turkish, Dutch,
 Czech, Italian, Finnish, Polish)
 Windows 2000, Linux for pSeries
 UNIX Servers (incl pSeries
 IntelliStation(R)) CD-ROM Digital
 Disk -- ISO 9660 Standard V1.1.0

Passport Advantage customer: Media pack entitlement details

Customers with active maintenance or subscription for the products listed below are entitled to receive the corresponding media pack.

Workplace V1.1.0

Entitled maintenance       Media packs                      Part
offerings description      description                      number
 
IBM Lotus Workplace        Workplace                        AH0K4ML
 Messaging User, IBM        Multilingual (Portuguese,
 Lotus Workplace Web        French, Danish,
 Content Management,        Russian, Hebrew,
 Lotus Workplace            Arabic, Multilingual,
 Collaborative              Korean, Chinese --
 Learning User, Lotus       Simplified, Spanish,
 Workplace Team             Brazilian Portuguese,
 Collaboration, Lotus       German, Swedish,
 Learning Management        Japanese, Chinese --
 Systems User               Traditional,
                            Hungarian, English
                            U.S., Norwegian
                            Nynorsk, Greek,
                            Turkish, Dutch,
                            Czech, Italian,
                            Finnish, Polish) AIX
                            V5.x CD-ROM Digital
                            Disk -- ISO 9660
                            Standard
IBM Lotus Workplace        Workplace                        AH0K2ML
 Messaging User, IBM        Multilingual (Portuguese,
 Lotus Workplace Web        French, Danish,
 Content Management,        Russian, Hebrew,
 Lotus Workplace            Arabic, Multilingual,
 Collaborative              Korean, Chinese --
 Learning User, Lotus       Simplified, Spanish,
 Workplace Team             Brazilian Portuguese,
 Collaboration, Lotus       German, Swedish,
 Learning Management        Japanese, Chinese --
 Systems User               Traditional,
                            Hungarian, English
                            U.S., Norwegian
                            Nynorsk, Greek,
                            Turkish, Dutch,
                            Czech, Italian,
                            Finnish, Polish)
                            Windows 2000, Linux
                            for pSeries UNIX
                            Servers (incl pSeries
                            Intellistation)
                            CD-ROM Digital Disk --
                            ISO 9660 Standard

 
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Terms and conditions

Licensing: IBM International Program License Agreement. Proofs of Entitlement (PoE) are required for all authorized use.

Part number products only, offered outside of Passport Advantage, where applicable, are license only and do not include Software Maintenance.

License information form number: L-TLBL-5R3NSS

Limited warranty applies: Yes

Warranty: This program has warranty for a minimum of one year from acquisition from IBM or authorized Business Partner. The warranty provided to the customer, for at least one year from acquisition, is access to data bases (read Web sites) for program information, FAQs, including any known fixes to defects, which the customer can download or obtain otherwise and install at their leisure.

Program Technical Support: Technical Support of a program product will be available for a minimum of three years from the general availability date, as long as your Software Maintenance is in effect. This Technical Support allows you to obtain assistance (via telephone or electronic means) from IBM for product-specific, task-oriented questions regarding the installation and operation of the program product. Software Maintenance also provides you with access to updates, releases, and versions of the program. Customers will be notified, via announcement letter, of discontinuance of support with 12 months notice. If you require additional technical support from IBM, including an extension of support beyond the discontinuance date, contact your IBM representative or Business Partner. This extension may be available for a fee.

Money-back guarantee: If for any reason you are dissatisfied with the program, return it within 30 days from the invoice date, to the party (either IBM or its reseller) from whom you acquired it, for a refund. This applies only to your first acquisition of the program.

Copy and use on home/portable computer

Product                            Copy and use on home/
name                               portable computer?
 
IBM Lotus                          No
 Workplace Products

Volume Orders (IVO): No

Passport Advantage applies

Yes and through the Passport Advantage Web site at:

Software Maintenance applies: Yes

Software Maintenance, previously referred to as Subscription and Technical Support, is now included in the Passport Advantage Agreement. Installation and technical support for the product announced in this letter is provided by the Software Maintenance offering of the IBM International Passport Advantage Agreement. This fee service enhances customer productivity by providing voice and/or electronic access into the IBM support organizations.

IBM includes one year of Software Maintenance with the initial license acquisition of each program acquired. The initial period of Software Maintenance can be extended by the purchase of a renewal option that is available.

While your Software Maintenance is in effect: IBM provides you assistance for your (1) routine, short duration installation and usage (how-to) questions; and (2) code-related questions. IBM provides assistance via telephone and, if available, electronic access, only to your information systems (IS) technical support personnel during the normal business hours (published prime shift hours) of your IBM support center. (This assistance is not available to your end users.) IBM provides Severity 1 assistance 24 hours a day, every day of the year. For additional details, consult your IBM Software Support Guide at:

Software Maintenance does not include assistance for (1) the design and development of applications, (2) your use of programs in other than their specified operating environment, or (3) failures caused by products for which IBM is not responsible under this agreement.

For more information about the Passport Advantage Agreement, refer to the IBM International Passport Advantage Agreement Software Announcement 201-202 , dated July 10, 2001, or visit the Passport Advantage Web site at:

IBM Operational Support Services — Support Line: Yes

iSeries™ Software Subscription applies: No

Educational allowance available: Not applicable
 
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Prices

Passport Advantage

For Passport Advantage information and charges, contact your IBM Marketing Representative or authorized IBM Business Partner. For additional information about the Passport Advantage offering, visit the following Web site:

Global Financing

IBM Global Financing offers competitive financing to credit-qualified customers to assist them in acquiring IT solutions. Our offerings include financing for IT acquisition, including hardware, software, and services, both from IBM and other manufacturers or vendors. Offerings (for all customer segments: small, medium, and large enterprise), rates, terms, and availability can vary by country. Contact your local IBM Global Financing organization or visit the Web at:

Use the "Select a Country" Menu, to find a contact in your location (or country).
 
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IBM Electronic Services

IBM Global Services has transformed its delivery of hardware and software support services to put you on the road to higher systems availability. IBM Electronic Services is a Web-enabled solution that provides you with an exclusive, no-additional-charge enhancement to the service and support on the IBM eServer. You should benefit from greater system availability due to faster problem resolution and pre-emptive monitoring. IBM Electronic Services is comprised of two separate but complementary elements: IBM Electronic Services news page and IBM Electronic Service Agent™.

IBM Electronic Services news page provides you with a single Internet entry point that replaces the multiple entry points traditionally used by customers to access IBM Internet services and support. By using the news page, it enables you to gain easier access to IBM resources for assistance in resolving technical problems.

The IBM Electronic Service Agent is no-additional charge software that resides on your IBM eServer system. It is designed to proactively monitor events and transmit system inventory information to IBM on a periodic customer-defined timetable. The IBM Electronic Service Agent tracks system inventory, hardware error logs, and performance information. If the server is under a current IBM maintenance service agreement or within the IBM Warranty period, the Service Agent automatically reports hardware problems to IBM. Early knowledge about potential problems enables IBM to provide proactive service that maintains higher system availability and performance. In addition, information collected through the Service Agent will be made available to IBM service support representatives when they are helping answer your questions or diagnosing problems.

To learn how IBM Electronic Services can work for you, visit:


 
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Order now

To order, contact the Americas Call Centers, your local IBM representative, or your IBM Business Partner.

To identify your local IBM representative or IBM Business Partner, call 800-IBM-4YOU (426-4968).

 Phone:     800-IBM-CALL (426-2255)
 Fax:       800-2IBM-FAX (242-6329)
 Internet:  ibm_direct@vnet.ibm.com
 Mail:      The Americas Call Centers
            Dept. YE001
            P.O. Box 2690
            Atlanta, GA  30301-2690
 
 Reference: YE001

The Americas Call Centers, our national direct marketing organization, can add your name to the mailing list for catalogs of IBM products.

Note: Shipments will begin after the planned availability date.

Trademarks

 
Workplace Messaging, Domino, iSeries, and Electronic Service Agent are trademarks of International Business Machines Corporation in the United States or other countries or both.
 
The e-business logo, Lotus, Passport Advantage, AIX, pSeries, WebSphere, DB2, DB2 Universal Database, SecureWay, SP1, Lotus Notes, and IntelliStation are registered trademarks of International Business Machines Corporation in the United States or other countries or both.
 
Pentium and Intel are trademarks of Intel Corporation.
 
Microsoft and Windows are trademarks of Microsoft Corporation.
 
Java is a trademark of Sun Microsystems, Inc.
 
Other company, product, and service names may be trademarks or service marks of others.

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