IBM United States
Software Announcement 203-168
June 24, 2003

IBM WebSphere Commerce Business and Professional Editions and WebSphere Commerce Studio Developer Editions, V5.5: Complete Solutions to Deploy Value Chain Initiatives

 ENUS203-168.PDF (209KB)


At a Glance

Image WebSphere Commerce Business and Professional Editions and WebSphere Commerce Studio Developer Editions, V5.5 — power the value chain for selling, buying, and channel management.

  • Strengthen and deepen relationships for maximum profitability
  • Optimize sales, marketing and brand experience
  • Maximize efficiency and productivity across the value chain
  • Respond and adapt with agility to gain competitive advantage
  • Deploy affordably and manageably — at your own pace
  • Provide highly customizable and flexible store development environment based on an open architecture and industry standards

For ordering, contact:

Your IBM representative or the Americas Call Centers at 800-IBM-CALL (Reference: YE001).

Overview

WebSphere® Commerce business solutions lets you deploy a wide variety of value chain initiatives — from a simple online sales channel, to strategic sourcing, to a completely integrated, multitier demand chain — all on a single platform.

Automate, integrate, and externalize best processes across your business (and beyond) to enable an extended enterprise — a network of employees, suppliers, and partners collaborating to meet the full spectrum of customer needs.

One size does not fit all. Even if a system meets your needs today, it may not do so tomorrow. This platform provides the required extensibility and flexibility needed for you to adapt in the current shifting market environment.

WebSphere Commerce Professional Edition and WebSphere Commerce Business Edition (WCPE and WCBE): WCPE and WCBE offer enhancements over the previous V5.4. WCPE and WCBE allow you to strengthen and deepen business relationships by building stronger, more profitable relationships. This makes it easy for customers, suppliers, and partners to do business with you — anywhere, any time, and any way they want to.

You can lock customers into a level of convenience and personalized service that your competitors cannot beat. You can optimize sales, marketing, and brand experience through strengthening and extending your brand, and improving your bottom line through highly targeted marketing, well-informed merchandising, and customer-focused selling processes across all touchpoints and channels, maximizing efficiency and productivity across the value chain.

New enhancements also allow you to capture and deploy best practices across all channels through flexible and sophisticated business processes, extended enterprise integration and self-service tools for every member of the value chain. You have the freedom to focus on the core strengths that give you an edge in your business. Respond and adapt with agility for competitive advantage. You can sense change and respond on demand to dynamic business conditions such as customer demand, market opportunity, and competitive threat — based on an integrated view of customers, employees, suppliers, and partners. Adapt quickly, cost-effectively, and without disruption

WebSphere Commerce Studio Developer Editions: Get a quick start on developing your WebSphere Commerce Web site by using WCStudio Professional Developer Edition, or Business Developer Edition, V5.5. These powerful design and development systems, based on WebSphere Studio Application Developer (WSAD), include:

  • WCPE in WCStudio, Professional Developer Edition, V5.5
  • WCBE in WCStudio, Business Developer Edition, V5.5
  • Tools to create and test a store under Integrated Development Environment (IDE) provided by WSAD
  • Tools to support rules-based personalization
  • Tool for building and extending Enterprise JavaBeans (EJBs)

Key Prerequisites

Refer to the Technical Information section for details.

Planned Availability Date

June 30, 2003, U.S. English and National Language versions (electronic and physical)

Description

WCPE and WCBE provide business-to-consumer (B2C) and business-to-business (B2B) enhancements over previous versions of WebSphere Commerce products.

B2C

  • B2C Store Models — Enhancements in V5.5 include additional promotion rules, sophisticated search capabilities, and enhanced Store Configuration Services to improve customers' online buying experience.
  • Integration Enhancements — WC V5.5 delivers a comprehensive, yet affordable, integration solution that addresses the enterprise needs through a mix of prepackaged and add-on capabilities. Key enhancements include:
    • WebSphere Business Integration (WBI) support — Provide a new transport mechanism used by subsystems to interact with external systems through WBI collaborations. This is done by sending synchronous messages and taking advantage of the existing WC messaging system.
    • Support end-to-end integration with SAP through WBI Reference Application.
    • WC Messaging system — existing WC Common Connector Framework (CCF) is enhanced to support Java™ 2 Enterprise Edition Connector Architecture (J2EE/CA) standard including JavaMail Connector, JMS Connector, and File Connector.
    • MQ Transport Adaptor — upgrades to support J2EE/CA-compliant.
  • Marketing and Merchandising — Deliver enhanced targeted e-mail campaign, advanced rules-based discounts or promotions and improved tooling for merchandising associations such as cross sells and up sells.
    • E-mail Support:
      • E-mail delivery of news and promotions
      • Manage e-mail activities at store level instead of site level and view statistics on e-mail activities
    • Marketing Campaigns:
      • Support e-mail as a campaign delivery mechanism
      • Time sharing of multiple initiatives on same spot
    • Advanced Discounts and Promotions;
      • Rules-based discount supports complex promotion models such as shipping discount and buy one get one free
      • Supports advanced scheduler for upcoming promotions
    • Coupons Enhancements:
      • Allow guest shoppers to capture and redeem eCoupons and manage eCoupons using a coupon wallet
      • Allow merchandiser to create eCoupons promotion, manage eCoupon promotion, and modify eCoupon promotion terms
    • Cross-Sells and Up-Sells:
      • Enhancements in merchandising and campaigns toolings allow target product to be recommended at runtime based on the content of the current page, shopping cart, and previous purchases
      • Predefined merchandising associations in catalog
  • Catalog Management Tooling — Simplify product content management through the following enhancements:
    • Content Creation and Management Toolings — Allows user to perform product and editorial content creation and management tasks quickly and effectively.
    • Bulk File Aggregation — Enhanced bulk file management tools provide out of the box support for importing content from trading partners and bulk file import support to catalog manager
  • Product Advisor Enhancements — Product Advisor creates an interactive online product catalog that provides customers with different ways of finding what they want, called shopping metaphors. Enhancements in WC V5.5 include:
    • Creating a search space — Two search methods are supported: separate search space would perform optimized parametric search with focus on categories and base search space would search the WebSphere Commerce database that is created during instance configuration.
    • Creating the Product Exploration metaphor — Allows a customer to view a list of products which has matching parameter values within a given category of products.
    • Creating the Product Comparison metaphor — Allows a customer to view the related products side by side for similarities and differences.
    • Creating a Guided Sell metaphor — Provides a customer a series of multiple choice questions to guide the customer to refine their search to a smaller list of products.
  • Analytics and Business Intelligence (BI) — WebSphere Commerce Analyzer (WCA), an analytical solution, enables WCPE and WCBE V5.5 customers to analyze information related to their customers' e-commerce activities. WebSphere Commerce customers can improve the effectiveness of their company's marketing campaigns and promotions. WCA significantly extends analytical capabilities provided by the WCA Entry version, which is packaged with WC V5.4 editions. WCA V5.5 provides the following features:
    • A BI infrastructure integrated with the following IBM Data Management programs:
      • DB2 Universal Database® (UDB) Enterprise Server Edition V8.1
      • Intelligent Miner™ for Data V8.1
    • A documented and customizable datamart.
    • Extraction, transformation, move, and load (ETML) functions to extract and transform WebSphere Commerce operational data sources using aggregation and summarizing techniques. This now includes support for Coupons, Discounts, and multiple stores.
    • Data mining models, which enable the analyzing of complex data characterizations, relationships, and projections with regard to customer segmentation.
    • End-user Web analytical reporting enablement for WebSphere Commerce's Reporting Framework.
  • Operational Report — Based on WebSphere Commerce Reporting Framework, generates reports in real time. These reports can provide useful information about the sales, traffic, and customers from your site. The following types of reports are accessible through the system:
    • Category 
    • Product
    • Order Item Detail
    • Order Item Fulfillment
    • Order Status
    • Region
    • Region (all stores)
    • Site Overview
    • Store Activity
    • Store Performance Evaluation
    • Usage
  • Tivoli® Web Site Analyzer V4.2 helps turn raw Web data into valuable e-business intelligence. It provides you with a clear picture of the overall health and integrity of your e-business infrastructure supporting business impact management.

    By capturing, analyzing, storing, and reporting on Web site usage, health, integrity, and site content, Tivoli Web Site Analyzer provides essential metrics on visitor interactions with the site and the site's overall performance. Its multichannel data collection consolidates globally-distributed Web server logs including logs generated in a z/OS® environment into a single open data warehouse.

    In addition, Web page information can be captured dynamically via Tivoli Web Site Analyzer's Web Tracker function providing a more real-time view. Using these functions, Tivoli Web site Analyzer can create detailed reports and views on Web server activity, visitor statistics, and visitor behavior. Integrating the critical end-user experience dimension provides the benefit of deeper, more complex analysis.

  • WebSphere Commerce Payments provides a secure electronic payment process for Internet merchants through a single, unified interface. Based on open standards-based technology, WebSphere Commerce Payments works with plug-ins called "payment cassettes" to support multiple payment protocols. Support for existing cassettes include OfflineCard, CustomOffline VisaNet, and BankServACH cassettes. Enhancements in WC V5.5:
    • Support for a new cassette for Paymentech including connectivity is added
    • Add support for SSL Connectivity to VirtualNet system via VisaNet cassette
    • Add support for SSL and Leased Line connectivity to the FHMS system via the VisaNet cassette
    • Automatic restart of Commerce Payments without manual intervention to support 24 x 7 operation and recoverability
  • System Management WebSphere Commerce V5.5 provides the following enhancements:
    • Administration — System management options can be separately installed by way of the WebSphere Commerce custom install.
    • Organization and User Administration — Separate from Admin Console. This tool can be used by administrator in the customer organization as well as by site administrator to manage all customers.
    • Problem Determination — WC Problem Determination Tool automatically validates the correctness of WebSphere Commerce Installation and instance creation and JRas, the WebSphere Commerce logging infrastructure consolidated with WebSphere Application Server to allow for use of common tooling and to correlate logging data throughout the system.
    • Performance Monitoring — Integrated use of WebSphere Application Server Performance Monitoring Interface (PMI) enabling WebSphere Commerce data to be viewed through the Tivoli Performance Viewer.
  • Installation improves ease of installation and configuration to ensure a system is installed correctly and prerequisites are available. Enhancements in WC V5.5:
    • WebSphere Commerce V5.5 and all its associated software can now be installed through the WebSphere Commerce Install Shield based on Install Shield for Multiplatform Edition (ISMPE).
    • Express Install allows you to quickly install WebSphere Commerce and create a WebSphere Commerce instance with minimal user interaction.
    • Configuration Manger is enhanced to support remote machine configurations and an addition of Password Manager Tool which lets you manage their WebSphere Commerce passwords from a single location.
    • A new Problem Determination (PD) Tool: A Java base tool that analyzes the up and running logs and generates reports for troubleshooting problem.
  • Web Services You can allow WebSphere Commerce to be the service provider by enabling its business functions as Web services that can be accessed by external systems. You can also allow WebSphere Commerce to be the service requester by enabling it to invoke Web services hosted by external systems.

B2B

  • Channel Management — WCBE V5.5 provides a new channel management feature to support value chains for business to business transactions involving multiple enterprises or parties. Products, goods, services, or information are delivered through the parties of the value chain from producers to end users.

    A value chain also has relationship and administrative aspects, that is, you can manage the relationship of the partners or enterprises, in your value chain, as well as offer administrative services to those parties. WCBE introduces a number of capabilities to support both demand chains and supply chains such as:

    • Business relationship management between channel partners and suppliers
    • Product information management for channel partners and suppliers
    • Private marketplace
    • Distributed order management
    • Channel inventory visibility
    • Order hand-off and order status tracking
    • Comarketing with channel partners and suppliers
    • Multiparty RFQ and RFP
    • Secured sign-on and access control for channel partners and suppliers
    • Self-provisioning for channel partners and suppliers
    • Collaboration with channel partners and suppliers
    • Self-provisioning for suppliers
    • Collaboration with suppliers

  • Hosting Support — WCBE V5.5 provides support for hosting channels partners in the value chain, as well as hosting of merchants or other businesses by an Internet Service Provider or other hosting providers.
  • B2B Store Enhancement — WCBE V5.5 is enhanced with new types of stores to support value chain and hosting commerce transactions:
    • Direct Sales Store — Also available in WC V5.4; it can be a B2B store or a B2C store.
    • Commerce Hub — Introduced in WCBE V5.5 including a Reseller Hub, Hosting Hub, or Supplier Hub:
      • Reseller Hub — A reseller hub in a demand chain, is usually owned by a manufacturer or distributor and helps move products from suppliers to resellers, and eventually to consumers. The site owner creates and manages the master catalog in the reseller hub. Resellers log into the reseller hub, browse product catalog and add products to shopping cart. Resellers can check product availability, supplier location, and prices from multiple remote suppliers. Resellers can split their shopping cart among different remote suppliers based on product availability, prices, and other factors.

        When the order is completed, the shopping cart is handed off to the designated remote suppliers to complete the transaction. In addition, resellers can have a store hosted by the manufacturer, integrated with the reseller hub for fulfillment of orders.

      • Supplier Hub — A supplier hub in a supply chain, is usually owned by a large enterprise buyer such a manufacturer, where suppliers are invited to participate to supply their products to the buyer. In a supplier hub, the buyer can request quotes, compare prices, and negotiate contracts with suppliers. Suppliers can also be hosted on the site to sell directly to the buyer for some of their catalog items without going through the marketplace.
      • Hosting Hub — A hosting hub in hosting support, is usually owned by an Internet Services Provider or a large manufacturer, where a set of self-provisioning tools are provided to the merchants or resellers to create and manage their own stores. Merchant or reseller stores can share the master catalog created by the site owner in the hosting hub, or they can build their own independent catalog. Hosted stores can track inventory and fulfill orders from customers. A hosted store usually shares a common page template design and shopping flow with other hosted stores with choices of different style sheets and logo for the hosted stores.
    • Hosted Store — Introduced in WCBE V5.5; stores owned by Hosted Resellers under Reseller Hub, Hosted Merchants, or Resellers under Hosting Hub and Hosted Suppliers under Supplier Hub.
  • Live Help/Customer Care Collaboration offers an integrated "live help" and customer care function integrated out-of-the-box and based on Lotus® Sametime®. This feature allows your partners, suppliers, and customers to have real-time communication with you for decision-making and negotiations. Your business decisions and processes can be streamlined with this collaboration tool making it easier and faster to do business. Enhancements in WC V5.5 includes:
    • Support multiple queues and provide enhanced capabilities on queue management
    • Support monitoring of customized customer attributes in a store
    • Support customer requests to be routed into queues
  • Customer Entitlement and Contract-Based Commerce — Available only with the Business Edition, besides support for buyer-seller contract, enhanced to provide support for manufacturing-distributor and manufacturing-reseller hosting contracts under channel management. Other enhancements include:
    • Support new XSD format in Account and Contract create/update notebooks
    • Add Import and Find dialogs to the Business Relationship Management (BRM) contract list
    • Add ability for a contract to refer to another contract through contract notebook such as the common terms and conditions of a base contract
  • RFQ — Available only with the Business Edition, it provides the capability for an RFQ to solicit quotes for a specific set of goods and services between buyer and supplier. Enhancements in WC V5.5:
    • Support more RFQ closing rule such as RFQ will be closed if a specific number of responses are received
    • Provide targeted RFQ support, attachments to RFQ, made-to-orders items in RFQ and multiround RFQ support
    • Allow creation of RFQ without setting up the interest list, add items from the requisition list, grouping of the products in RFQ, substitution of products in response, and specify a fulfillment center in the response
  • Online Buyer/Seller Collaboration — Available only with the Business Edition, it provides a contract draft and proposal discussion template, based on Lotus QuickPlace™. This template is integrated into the B2B store model included with WCBE. A seller company's sales or account manager can create a draft contract, share this contract with buyers in the buying organization, and also discuss the contract using threaded discussion on Lotus Domino™. Additional features also allow online buyers and sellers to make decisions about the quantity and content of orders, delivery dates, promotions, and designs of new products.

WCStudio Developer Editions

WCStudio Developer Editions V5.5 provide the tools to develop and test commerce store and manage assets for e-commerce application under WebSphere Studio Application Developer (WSAD) environment on Microsoft™ Windows® 2000. A copy of WebSphere Commerce for Windows 2000 is included with Commerce Studio Developer Edition for testing purposes. Commerce developers will be able to take advantage of the tools provided by WSAD:

  • Integrated visual Page Designer helps Web developers easily create HTML pages and JavaServer Page (JSP) files.
  • Workbench environment allowing developments teams to organize and manage Web development projects.
  • Wizards make the creation of dynamic Web pages simple by generating JSP files, JavaBeans code, SQL statements, and servlets based on your requirement.
  • Integrated applet designer allows you to quickly create Java applets in a visual development environment.
  • Web art designer lets you create masthead images, button, and other graphics.
  • Animated GIF designer makes it easy to create animated GIFs.
  • Building Java application, applets, servlets, and JavaBeans code.

Accessibility by People with Disabilities

The following features support use by people with disabilities:

  • Supports interfaces commonly used by screen readers
  • Can be operated using only the keyboard
  • Supports interfaces commonly used by screen magnifiers
  • Communicates all information independently of color
  • Supports customization of display attributes such as color and font size
  • Supports alternatives to audio information
  • Does not flash the screen at rates that could induce epileptic seizures

Statement of Direction

IBM intends to make WCPE V5.5 for Linux on Intel®, WCBE V5.5 for Linux on Intel, Linux on IBM eServer zSeries®, Linux on IBM eServer iSeries™ and Linux on IBM eServer pSeries™, WebSphere Commerce-Express V5.5 for Windows 2000, iSeries and Linux on Intel and WebSphere Commerce-Express, Developer Edition V5.5 for Windows 2000 available at a later date.

All statements regarding IBM's plans, directions, and intent are subject to change or withdrawal without notice.

Trademarks

 
Intelligent Miner, QuickPlace, Domino, e-business logo, iSeries, and pSeries are trademarks of International Business Machines Corporation in the United States or other countries or both.
 
WebSphere, DB2 Universal Database, Tivoli, z/OS, Lotus, Sametime, and zSeries are registered trademarks of International Business Machines Corporation in the United States or other countries or both.
 
Intel is a registered trademark of Intel Corporation.
 
Microsoft is a trademark of Microsoft Corporation.
 
Windows is a registered trademark of Microsoft Corporation.
 
Java is a trademark of Sun Microsystems, Inc.
 
Other company, product, and service names may be trademarks or service marks of others.

Offering Information

Product information will be available through the Offering Information Web site at:

Through the Passport Advantage® Web site at:

Publications

The following IBM publications are shipped with the media pack and the documentation pack, as appropriate:

  • WebSphere® Commerce for Windows® 2000 Quick Beginnings, Version 5.5 (GC09-7674)
  • WebSphere Commerce for AIX® Quick Beginnings, Version 5.5 (GC09-7671)
  • WebSphere Commerce for Solaris Operating Environment Software Quick Beginnings, Version 5.5 (GC09-7673)
  • WebSphere Commerce for eServer™ iSeries™ 400 Quick Beginnings, Version  5.5 (GC09-7672)
  • WebSphere Commerce Studio for Windows 2000 Installation Guide, Version 5.5 (GC09-07676)

The following IBM publication is shipped with the documentation pack only:

  • WebSphere Commerce Fundamentals, Version 5.5 (GC09-7675)

The Publication Notification System (PNS) is available by order number/product number. If you currently subscribe to PNS, you automatically receive notifications by e-mail. To subscribe, visit:

The IBM Publications Center Portal:

The Publications Center is a worldwide central repository for IBM product publications and marketing material with a catalog of 70,000 items. Extensive search facilities are provided, as well as payment options via credit card. A large number of publications are available online in various file formats, which can be downloaded free of charge. PNS subscribers most often order their publications via the Publications Center.

Displayable Softcopy Publications: The WebSphere Commerce publications are part of the product in PDF format on CD-ROM. An extensive online information system is also integrated into the product. Merchants can find conceptual, how to, and reference information to help create virtual stores and perform advanced customization. Access the information by:

  • Visiting a Web site on your own system, after installing the product
  • Viewing or printing PDF copies of the information
  • Clicking on Help in the WebSphere Commerce Administrator

The IBM Publications Center:

The PNS enables subscribers to set up profiles of interest by order number/product number. PNS subscribers automatically receive notifications by e-mail of all new publications defined in their profiles. These may then be ordered/downloaded via the Publications Center.

Technical Information

Hardware Requirements

Recommended Minimum Requirements for WebSphere Commerce Development

For Microsoft™ Windows 2000:

  • IBM PC Server with Pentium® III, or compatible processor, at 733 MHz, or higher
  • 1 GB MB of RAM
  • 2.9 GB of free disk space
  • CD-ROM drive
  • A LAN adapter that supports the TCP/IP protocol
  • A graphics-capable monitor

For the AIX Version:

  • RS/6000® (44P Model 170, or higher) or IBM eServer pSeries™ 640, at 375 MHz, or higher
  • 1 GB of RAM
  • 6 GB of free disk space
  • CD-ROM drive
  • A LAN adapter that supports the TCP/IP protocol
  • A graphics-capable monitor

For the Solaris Version:

  • Sun UltraSPARCstation (Ultra 10, or higher), at 440 MHz, or higher
  • 1 GB of RAM
  • 6 GB of free disk space
  • CD-ROM drive
  • A LAN adapter that supports the TCP/IP protocol
  • A graphics-capable monitor

For the IBM eServer iSeries Version:

  • iSeries Model 270-2252 with a CPW rating of 950 or iSeries Model 820-2396 with a CPW rating of 950
  • 1 GB of RAM
  • 1.5 GB of free disk space
  • CD-ROM drive
  • A LAN adapter that supports the TCP/IP protocol
  • A graphics-capable monitor

Recommended Minimum Requirements for WebSphere Commerce Production

Production requirements vary widely depending on many factors associated with the creation and use of your Web site. Contact your IBM representative to help determine your specific requirements.

Recommended Minimum Requirements for WCA

For Windows 2000:

  • IBM PC Server with Pentium IV, or compatible processor, at 1 GB MHz, or higher
  • 1 GB of RAM
  • 1 GB of free disk space for software installation
  • 1 GB of free disk space for database (additional space required for data — depends on customer environment)
  • 100 MB of free disk space on the system drive and 100 MB of free disk space on a drive for temporary use
  • CD-ROM drive
  • A graphics-capable monitor
  • A LAN adapter that supports the TCP/IP protocol

Recommended Minimum Requirements for Tivoli® Web Site Analyzer

For Windows 2000 and Windows NT®:

  • IBM PC Server with Pentium III, or compatible processor, at 500 MHz, or higher
  • 512 MB of RAM (1 GB recommended)
  • 90 MB of free disk space after installation (excludes database and log requirements)
  • CD-ROM drive
  • A LAN adapter that supports the TCP/IP protocol
  • A graphics-capable monitor

For the AIX Version:

  • RS/6000 or pSeries, at 500 MHz, or higher
  • 512 MB of RAM (1 GB recommended)
  • 90 MB of free disk space after installation (excludes database and log requirements)
  • CD-ROM drive
  • A LAN adapter that supports the TCP/IP protocol
  • A graphics-capable monitor

For the Solaris Version:

  • Sun UltraSPARCstation (Ultra 10, or higher), at 500 MHz, or higher
  • 512 MB of RAM (1 GB recommended)
  • 90 MB of free disk space after installation (excludes database and log requirements)
  • CD-ROM drive
  • A LAN adapter that supports the TCP/IP protocol
  • A graphics-capable monitor

Software Requirements

WCPE or WCBE

Requires one of the following operating systems:

  • Windows 2000 Server or Advanced Server Edition with Service Pack 3
  • AIX V5.1, ML 02
  • Solaris 8
  • OS/400®, V5R2 (5722-SS1), which includes:
    • DB2® UDB for iSeries, V5.2
    • HTTP Server for iSeries, V5.2 (5722-DG1)
    • Crypto Access Provider for iSeries, V5.2 (5722-AC3)
    • Digital Certificate Manager (5722-SS1 Option 34)
    • QShell Interpreter (5722-SS1 Option 30)
    • IBM Developer Kit for Java™ (5722-JV1 option 5) V1.3
    • DB2 Query Manager and SQL Development Kit for iSeries (5722-ST1)
    • AS/400® Toolbox for Java (5722-JC1)
    • TCP/IP Connectivity Utilities for iSeries, V5.2 (5722-TC1)
    • Lotus® Domino™ for iSeries (5722-LNT), to use Domino e-mail and discussion database from WebSphere Commerce
    • For WebSphere Commerce Administrator and Accelerator, Internet Explorer, V5.5
    • iSeries Client Access Family (5722-XW1 and 5722-XE1) (recommended)

WCA

It is presumed that the customer already has an established installation of WebSphere Commerce V5.5 operating on a Window 2000, AIX, AS/400, or Sun Solaris platform:

WCA:

  • Operating System:
    • Windows 2000 Server with Server Pack 3
  • Communications:
    • TCP/IP to WebSphere Commerce production database
    • Shared file system (for example, NETBIOS, NFS, SAMBA, or other) between WCA Server and WebSphere Commerce server
  • Database access: WCA can extract data from DB2 V8.1 or Oracle database on the WebSphere Commerce Server. For Oracle ODBC support, both Oracle 9iR2 and DB2 DataJoiner® V2.1.1 are required on the WebSphere Commerce server.
  • Replication: If WebSphere Commerce is installed on an AS/400, then data replication requires DB2 DataPropagator™ for AS/400, V7.1, which must be purchased separately.
  • Mining: For mining analysis, WCA supports the installation of IBM DB2 Intelligent Miner™ for Data V8.1.

Tivoli Web Site Analyzer (TWSA)

It is presumed that the customer already has an established installation of WebSphere Commerce V5.5 operating on a Window 2000, AIX, AS/400, or Sun Solaris platform:

TWSA:

  • Operating System:
    • Windows 2000 Server with SP1® or SP2®
    • Windows NT 4.0 with SP™ 6a
    • AIX 4.3.3 ML 4330-09, or later, and AIX 5.1 ML1
    • Solaris Version 7 or Version 8
  • Databases Support: DB2 UDB V7.2 FP7 and Oracle 8i and 9i
  • Application Server: WebSphere Application Server Advanced Edition V4.0.4

Performance Considerations: Response time in an Internet environment depends on a variety of network and telecommunication factors, such as line speeds, local network constraints, and availability processing capacity on the server.

Planning Information

Customer Responsibilities: Consider the installation, design, implementation, and maintenance of the WebSphere Commerce system. It is recommended strongly that Global Services or Business Partners be used to assist in these activities, unless adequate in-house skills are available. To implement a complete WebSphere Commerce system, you or a business partner should have the following skills:

  • Basic systems and network administration skills
  • Understanding of TCP/IP protocols, including HTTP and SSL
  • Experience in administering a Web server such as the HTTP Server
  • Experience in creating Web Content using HTML and Java
  • Understanding of relationship database concepts
  • Ability to perform basic SQL queries
  • Java programming skills for advanced customization

Packaging: WebSphere Commerce Editions are shipped on CD-ROM media and electronic download. The following are included:

  • Media Pack:
    • WebSphere Commerce Quick Beginnings Guide, V5.5
    • WebSphere Commerce, V5.5 — 2 CDs
    • WebSphere Application Server, V5 CD
    • WebSphere Application Server, Deployment Manager V5 CD
    • WebSphere Application Server, Application Server Toolkit V5 CD
    • WebSphere Application Server, Edge Components V5 CD
    • WebSphere Application Server, IBM Directory Server V4.1.1 CD (not applicable to AS/400)
    • DB2 UDB, Enterprise Server Edition V8.1 FP1 2 CDs (not applicable to AS/400)
    • DB2 UDB, Enterprise Edition V7.2 FP 7 CDs (not applicable to AS/400)
    • DB2 Intelligent Miner for Data V8.1 2 CDs
    • WebSphere Commerce Recommendation Engine Powered by LikeMind, V5.5 CD
    • WCA for Windows V5.5 CD
    • Lotus Sametime®, V3.0 CDs
    • Lotus QuickPlace™, V3.0 CDs — WCBEn only
    • Lotus Domino V5.0 CDs
  • Electronic download only:
    • TWSA, V4.2
    • WebSphere Application Server V4.0.4
    • DB2 UDB Text Extender, V8.1 (not applicable to AS/400)
  • Documentation Pack:
    • WebSphere Commerce Quick Beginnings Guide, V5.5
    • WebSphere Commerce Fundamentals, V5.5

WCStudio Developer Editions, V5.5 also includes:

  • Media Pack:
    • WCStudio Installation Guide, V5.5
    • WCStudio, V5.5 CD
    • WebSphere Application Studio Developer Edition V5 — 2 CDs
    • WCBE CDs or WCPE CDs
  • Documentation Pack:
    • WCStudio Installation Guide, V5.5
    • WebSphere Commerce Quick Beginnings Guide, V5.5
    • WebSphere Commerce Fundamentals, V5.5

This program when downloaded from a Web site, contains the applicable IBM license agreement, and License Information (LI), if appropriate and will be presented for acceptance at the time of installation of the program. The license and LI will be stored in a directory such as LICENSE.TXT for future reference.

Security, Auditability, and Control

WebSphere Commerce Products V5 uses the security and auditability features of the Windows 2000, AIX, Solaris and OS/400.

The SLL protocol, an Internet open standard, is used to encrypt communications between the Web browser and the Web server as well as between WebSphere Commerce components.

The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communication facilities.

Ordering Information

This product is only available via Passport Advantage. It is not available as shrinkwrap.

Product Information

Licensed Function        Product Group     Product Category
Title
 
WebSphere Commerce       Net.Commerce(TM)  WebSphere Commerce
 Studio Professional                        Suite
 Developer Edition
WebSphere Commerce       Net.Commerce      WebSphere Commerce
 Studio Business                            Suite
 Developer Edition
WebSphere Commerce       Net.Commerce      WebSphere Commerce
 Business Edition                           Suite
WebSphere Commerce       Net.Commerce      WebSphere Commerce
 Professional Edition                        Suite

The price of WCBE or WCPE is based on the number of processors executing all or any part of the WebSphere Commerce program.

The price of WCStudio Business Developer or Professional Developer Edition is based on the number of users using the WCStudio program.

Number of Processors and Stores

For the purposes of WebSphere Commerce licensing, a Store is defined as a Web-enabled store deployed by WebSphere Commerce. Reseller Hubs, Hosting Hubs, and Supplier Hubs are marketplaces where multiple buyers and suppliers are supported. A Hosted Store is a Web-enabled store that works with a Reseller Hub, Hosting Hub, or Supplier Hub depending on the business scenarios.

Each processor license for WCPE entitles the licensee to run on one processor and includes an entitlement for a maximum of five stores. The customer must acquire additional processor licenses for each processor executing all or any part of WCPE, or exceeding five stores.

Each processor license for WCBE entitles the licensee to run on one processor and includes an entitlement for a maximum of five stores including Reseller Hub, Hosting Hub, and Supplier Hub and 50 Hosted Stores. The customer must acquire additional processor licenses for each processor executing all or any part of WCBE, or exceeding five stores including Reseller Hub, Hosting Hub, and Supplier Hub, or 50 Hosted stores of the same type.

Proofs of Entitlement are only required for stores in production use, that is, no store Proofs of Entitlement are required for stores in development, test, or staging use.

To improve performance, a Web site powered by WebSphere Commerce may consist of multiple clones of the WebSphere Commerce Server. Cloning of WebSphere server on a single processor machines does not require additional processor licenses; but additional processor licenses are required when WebSphere Commerce is used in a multiprocessor or multimachines environment.

Number of Users

Each WCStudio user license entitles one user to use the WCStudio product for development. Additional user licenses must be acquired if more than one user is required for development.

DB2, WebSphere Commerce Staging, Backup Servers

DB2 UDB is included with WebSphere Commerce to be used exclusively with WebSphere Commerce. If WCPE or WCBE is installed, the DB2 client portion must be installed on the same machines as WCPE or WCBE and the DB2 server portion can be installed on a separate server.

In addition, you are authorized to install and use a copy of DB2 UDB components on the same processor as WCA. WCA is allowed to retrieve data used and generated by WebSphere Commerce by using DB2 Data Warehouse Center for business analysis.

All WebSphere Commerce servers, including staging and backup servers, that use WebSphere Commerce program require their own WebSphere Commerce license.

Passport Advantage Licensing

                                                  Part
Program Name                                      Number
 
WCStudio Professional Developer Edition
 
WCStudio PDE Users SW Maintenance                 E1BB1LL
 
 Annual Renewal
WCStudio PDE Users SW Maintenance                 D5BB2LL
 Reinstatement 12 Months
WCStudio PDE Users License & SW                   D5BAZLL
 Maintenance 12 Months
WCStudio PDE Users from WCStudio                  D5CB8LL
 Developer Edition Tradeup License
 
WCStudio Business Developer Edition
 
WCStudio BDE Users SW Maintenance                 D50S9LL
 Reinstatement 12 Months
WCStudio BDE Users License & SW                   D50S7LL
 Maintenance 12 Months
WCStudio BDE Users from WCStudio                  D50S6LL
 Pro Dev Tradeup License
WCStudio BDE Users SW Maintenance                 E006KLL
 Annual Renewal
 
WCBE
 
WCBE Processor SW Maintenance                     E006LLL
 Annual Renewal
WCBE Processor SW Maintenance                     D50SCLL
 Reinstatement 12 Months
WCBE Processor License & SW                       D50SALL
 Maintenance 12 Months
WCBE Processor From WCPE                          D50SGLL
 Tradeup License
 
                                                  Part
Program Name                                      Number
 
WCPE
 
WCPE Processor SW Maintenance                     D5B9GLL
 Reinstatement 12 Months
WCPE Processor License & SW                       D5B9CLL
 Maintenance 12 Months
WCPE Processor from WC Start                      D5B9ELL
 Processor Tradeup License
WCPE Processor from WCPE                          D515YLL
 Processor Tradeup License
WCPE Processor SW Maintenance                     E1B9FLL
 Annual Renewal
 
Passport Advantage Supply
 
WEBSPHERE COMMERCE STUDIO
 PROFESSIONAL DEVELOPER EDITION
 
WCStudio PDE Windows 2000                         BK02SNA
 V5.5.0 English Media Pack
WCStudio PDE Windows 2000                         BK03BES
 V5.5.0 Spanish Media Pack
 
WEBSPHERE COMMERCE STUDIO
 BUSINESS DEVELOPER EDITION
 
WCStudio BDE Windows 2000                         BK02TNA
 V5.5.0 English Media Pack
WCStudio BDE Windows 2000                         BK03CES
 V5.5.0 Spanish Media Pack
 
WEBSPHERE COMMERCE BUSINESS
 EDITION
 
WC Business Ed AIX V5.5.0                         BK02HNA
 English Media Pack
WC Business Ed iSeries V5.5.0                     BK02KNA
 English Media Pack
WC Business Ed Solaris V5.5.0                     BK02JNA
 English Media Pack
WC Business Ed Windows 2000                       BK02INA
 V5.5.0 English Media Pack
WC Business Ed AIX V5.5.0                         BK031ES
 Spanish Media Pack
WC Business Ed iSeries V5.5.0                     BK034ES
 Spanish Media Pack
WC Business Ed Windows 2000                       BK032ES
 V5.5.0 Spanish Media Pack
WC Business Ed Solaris V5.5.0                     BK033ES
 Spanish Media Pack
 
WEBSPHERE COMMERCE PROFESSIONAL
 EDITION
 
WC Pro Ed AIX V5.5.0 English                      BK02LNA
 Media Pack
WC Pro Ed iSeries V5.5.0 English                  BK02PNA
 Media Pack
WC Pro Ed Solaris V5.5.0 English                  BK02NNA
 Media Pack
WC Pro Ed Windows 2000 V5.5.0                     BK02MNA
 English Media Pack
WC Pro Ed AIX V5.5.0 Spanish                      BK035ES
 Media Pack
WC Pro Ed iSeries V5.5.0 Spanish                  BK038ES
 Media Pack
WC Pro Ed Solaris V5.5.0 Spanish                  BK037ES
 Media Pack
WC Pro Ed Windows 2000 V5.5.0                     BK036ES
 Spanish Media Pack
 
                                                  Part
Program Name                                      Number
 
WEBSPHERE COMMERCE
 BUSINESS/PROFESSIONAL DOC PACKS
 
WC Bus/Pro Doc Pack AIX V5.5.0                    BK02WNA
 English
WC Bus/Pro Doc Pack Windows 2000                  BK02XNA
 V5.5.0 English
WC Bus/Pro Doc Pack Solaris                       BK02YNA
 V5.5.0 English
WC Bus/Pro Doc Pack iSeries                       BK02ZNA
 V5.5.0 English
WC Bus/Pro Doc Pack AIX V5.5.0                    BK03DES
 Spanish
WC Bus/Pro Doc Pack Windows 2000                  BK03EES
 V5.5.0 Spanish
WC Bus/Pro Doc Pack Solaris                       BK03FES
 V5.5.0 Spanish
WC Bus/Pro Doc Pack iSeries                       BK03GES
 V5.5.0 Spanish
 
WEBSPHERE COMMERCE STUDIO
 BDE/PDE DOC PACKS
 
WC Studio Doc Pack V5.5.0                         BK030NA
 
 English
WC Studio Doc Pack V5.5.0                         BK03HES
 Spanish

Passport Advantage Customer: Media Pack Entitlement Details: Customers with active maintenance or subscription for the products listed below are entitled to receive the corresponding media pack.

WCStudio Professional Developer Edition

Entitled Maintenance     Media Packs              Part
Offerings Description    Description              Number
 
WBSP CMRC STUDIO         WC Studio PDE Windows    BK02SNA
 PROFSL DEVELPR USR       2000 V5.5.0 English
                          Media Pack
WBSP CMRC STUDIO         WC Studio PDE Windows    BK03BES
 PROFSL DEVELPR USR       2000 V5.5.0 Spanish
                           Media Pack

WCStudio Business Developer Edition

Entitled Maintenance     Media Packs              Part
Offerings Description    Description              Number
 
WBSP CMRC STUDIO         WC Studio BDE Windows    BK02TNA
 BUSINSS DVLPR USR        2000 V5.5.0 English
                          Media Pack
WBSP CMRC STUDIO         WC Studio BDE Windows    BK03CES
 BUSINSS DVLPR USR        2000 V5.5.0 Spanish
                          Media Pack

WCBE

Entitled Maintenance     Media Packs              Part
Offerings Description    Description              Number
 
WBSP CMRC BUSINESS ED    WC Business Ed AIX       BK02HNA
 PROCESSOR                V5.5.0 English Media
                          Pack
WBSP CMRC BUSINESS ED    WC Business Ed           BK02KNA
 PROCESSOR                iSeries V5.5.0
                          English Media Pack
WBSP CMRC BUSINESS ED    WC Business Ed           BK02JNA
 PROCESSOR                Solaris V5.5.0
                          English Media Pack
WBSP CMRC BUSINESS ED    WC Business Ed           BK02INA
 PROCESSOR                Windows 2000 V5.5.0
                          English Media Pack
WBSP CMRC BUSINESS ED    WC Business Ed AIX       BK031ES
 PROCESSOR                V5.5.0 Spanish Media
 
                          Pack
Entitled Maintenance     Media Packs              Part
Offerings Description    Description              Number
 
WBSP CMRC BUSINESS ED    WC Business Ed           BK034ES
 PROCESSOR                iSeries V5.5.0
                          Spanish Media Pack
WBSP CMRC BUSINESS ED    WC Business Ed           BK032ES
 PROCESSOR                Windows 2000 V5.5.0
                          Spanish Media Pack
WBSP CMRC BUSINESS ED    WC Business Ed           BK033ES
 PROCESSOR                Solaris V5.5.0
                          Spanish Media Pack

WCPE

Entitled Maintenance     Media Packs              Part
Offerings Description    Description              Number
 
WEBSPHERE CMRCE PRO      WC Pro Ed AIX V5.5.0     BK02LNA
 PROCESSOR                English Media Pack
WEBSPHERE CMRCE PRO      WC Pro Ed iSeries        BK02PNA
 PROCESSOR                V5.5.0 English Media
                          Pack
WEBSPHERE CMRCE PRO      WC Pro Ed Solaris        BK02NNA
 PROCESSOR                V5.5.0 English Media
                          Pack
WEBSPHERE CMRCE PRO      WC Pro Ed Windows        BK02MNA
 PROCESSOR                2000 V5.5.0 English
                          Media Pack
WEBSPHERE CMRCE PRO      WC Pro Ed AIX V5.5.0     BK035ES
 PROCESSOR                Spanish Media Pack
WEBSPHERE CMRCE PRO      WC Pro Ed iSeries        BK038ES
 PROCESSOR                V5.5.0 Spanish Media
                          Pack
WEBSPHERE CMRCE PRO      WC Pro Ed Solaris        BK037ES
 PROCESSOR                V5.5.0 Spanish Media
                          Pack
WEBSPHERE CMRCE PRO      WC Pro Ed Windows        BK036ES
 PROCESSOR                2000 V5.5.0 Spanish
                          Media Pack

Terms and Conditions

Licensing: IBM International Program License Agreement (IPLA). Proofs of Entitlement are required for all authorized use.

Part number products only, offered outside of Passport Advantage, where applicable, are license only and do not include Software Maintenance.

Limited Warranty Applies: Yes

Program Services: These programs have program services for a minimum of one year from acquisition from IBM or authorized business partner. Customers will be notified of discontinuance of support with 12 months' notice.

Money-Back Guarantee: If for any reason you are dissatisfied with the program, return it within 30 days from the invoice date, to the party (either IBM or its reseller) from whom you acquired it, for a refund. This applies only to your first acquisition of the program.

Copy and Use on Home/Portable Computer: No

Volume Orders (IVO): No

Passport Advantage Applies: Yes and through the Passport Advantage Web site at:

Usage Restriction: Yes

All products require the correct licensing terms. The software products provided on the product media are provided solely for use with your licensed use of the WebSphere Commerce product as described in the program unique license information that is provided to you electronically. If the total number of processors or total number of stores exceeds the number authorized by the applicable Proofs of Entitlement acquired under Passport Advantage, you must notify IBM or its reseller as stated in the IPLA.

Software Maintenance Applies: Yes

Software Maintenance, previously referred to as Subscription and Technical Support, is now included in the Passport Advantage Agreement. Installation and technical support for the product announced in this letter is provided by the Software Maintenance offering of the IBM International Passport Advantage Agreement. This fee service enhances customer productivity by providing voice and/or electronic access into the IBM support organizations.

IBM includes Software Maintenance with each program acquired during the coverage period. The coverage period means the period commencing on the date you acquire the program up to the first anniversary date. The coverage period for Software Maintenance acquired in the two months preceding an anniversary date will be extended to the next applicable anniversary date.

While your Software Maintenance is in effect: IBM provides you assistance for your routine, short duration installation, and usage (how-to) questions; and code-related questions. IBM provides assistance via telephone and, if available, electronic access, only to your information systems (IS) technical support personnel during the normal business hours (published prime shift hours) of your IBM support center. (This assistance is not available to your end users.) IBM provides Severity 1 assistance 24 hours a day, every day of the year. For additional details, consult your IBM Software Support Guide at:

Software Maintenance does not include assistance for the design and development of applications, your use of programs in other than their specified operating environment, or failures caused by products for which IBM is not responsible under this agreement.

For more information, about the Passport Advantage Agreement refer to the IBM International Passport Advantage Agreement Software Announcement 201-202 , dated July 10, 2001, or visit the Passport Advantage Web site at:

IBM Operational Support Services — Support Line: No

iSeries Software Subscription Applies: No

Prices

The prices provided in this announcement are suggested retail prices for the U.S. only and are provided for your information only. Dealer prices may vary, and prices may also vary by country. Prices are subject to change without notice. For additional information and current prices, contact your local IBM representative.

Passport Advantage

For Passport Advantage and charges, contact your authorized IBM Lotus Business Partner. Additional information is also available on the Passport Advantage:

To order, contact the Americas Call Centers, your local IBM representative, or your IBM Business Partner.

To identify your local IBM Business Partner or IBM representative, call 800-IBM-4YOU (426-4968).

Global Financing

IBM Global Financing offers competitive financing to credit-qualified customers to assist them in acquiring IT solutions. Offerings include financing for IT acquisition, including hardware, software, and services, both from IBM and other manufacturers or vendors. Offerings (for all customer segments: small, medium, and large enterprise), rates, terms, and availability can vary by country. Contact your local IBM Global Financing organization or visit:

Use the "Select a Country" Menu, to find a contact in your location or country.

Order Now

To order, contact the Americas Call Centers or your local IBM representative.

To identify your local IBM representative, call 800-IBM-4YOU (426-4968).

 Phone:     800-IBM-CALL (426-2255)
 Fax:       800-2IBM-FAX (242-6329)
 Internet:  ibm_direct@vnet.ibm.com
 Mail:      The Americas Call Centers
            Dept. YE001
            P.O. Box 2690
            Atlanta, GA  30301-2690
 
 Reference: YE001

The Americas Call Centers, our national direct marketing organization, can add your name to the mailing list for catalogs of IBM products.

Note: Shipments will begin after the planned availability date.

Trademarks

 
eServer, iSeries, pSeries, Domino, DataPropagator, Intelligent Miner, SP, QuickPlace, and Net.Commerce are trademarks of International Business Machines Corporation in the United States or other countries or both.
 
Passport Advantage, WebSphere, AIX, RS/6000, Tivoli, OS/400, DB2, AS/400, Lotus, SP1, SP2, and Sametime are registered trademarks of International Business Machines Corporation in the United States or other countries or both.
 
Pentium is a registered trademark of Intel Corporation.
 
Microsoft is a trademark of Microsoft Corporation.
 
Windows and Windows NT are registered trademarks of Microsoft Corporation.
 
Java is a trademark of Sun Microsystems, Inc.
 
Other company, product, and service names may be trademarks or service marks of others.