IBM United States
Software Announcement 203-156
June 24, 2003
IBM HACMP V5 Delivers Faster High Availability, Easier Setup, and New Extended Distance Disaster Recovery Automation
(Corrected on July 2, 2003)
In the Product Positioning section, the information regarding the position of HACMP relative to
other cluster servers was revised.
At a Glance
HACMP 5.1.0 offers robust high availability and disaster recovery, with faster fallover and easier-to-use configuration facilities for IBM pSeries customers with mission-critical applications.
New features include:
For ordering, contact:
Your IBM representative, an IBM Business Partner, or the Americas Call Centers at 800-IBM-CALL (Reference: RE001).
Better protect your critical business applications from failures with the world-spanning capabilities of IBM High Availability Cluster Multi-Processing for AIX® 5L, V5.1.0 (HACMP V5.1).
For over 10 years, IBM HACMP has provided reliable high availability services, monitoring customers' IBM pSeries servers and dependably performing application fallover to backup servers. When used with IBM Enterprise Storage Subsystem (ESS) Peer-to-Peer Remote Copy (PPRC) hardware, HACMP has recently provided new real-time data mirroring for critical business needs. Additionally, IBM HAGEO software has provided unlimited distance IP-based data mirroring that offers both automatic fallover and resynchronization of valuable data to and from a distant backup site. IBM HAGEO has been the D.H. Brown "Number One Rated" Disaster Recovery Solution for UNIX®-based Mission-Critical Applications.
Now HACMP 5.1.0 offers not only improved usability, functionality, and performance, but also a new optional package, HACMP/XD (Extended Distance), that will offer multiple data backup and disaster recovery technologies. HACMP/XD will provide extended distance for ESS/PPRC peers and unlimited distance for IP-connected peers using proven IBM HAGEO technology.
Now you have a single, world-class source of protection for your mission-critical applications.
New V5 features include:
Planned Availability Dates
HACMP V5 is IBM's industry-leading high availability cluster technology offering for customers in the business-on-demand world, providing significant improvement in usability, faster performance, and new data backup and disaster recovery capabilities. HACMP 5.1.0 supports clusters of up to 32 servers with extensive capabilities: cluster management, status monitoring, concurrent shared-access management, and automated data backup and disaster recovery.
HACMP V5 includes all of the functions previously included in HACMP V4: HAS, ES, CRM, and ESCRM. This simplification enables you to easily take advantage of, and achieve all of the benefits of, all of the traditional functions and powers of HACMP.
HACMP V5 provides base services for cluster membership, system management, configuration integrity and control, fallover, and recovery for up to 32 servers or nodes. Easy-to-use status and monitoring facilities are included. Scalability functionality provides these capabilities across entire clusters and allows customers to define their own HACMP events and monitor their applications. HACMP V5 fully supports administration of AIX 5L Enhanced Concurrent Mode, thus providing concurrent shared-access management for all supported disk subsystems.
HACMP V5's new XD option provides automated data backup and disaster recovery across geographically dispersed geographies, enabling you to protect business-critical applications and provide 24 x 7 service to your customers and staff.
HACMP V5 takes advantage of Reliable Scalable Cluster Technology (RSCT) features of AIX 5L to bring
greater scalability. HACMP clusters with both nonconcurrent and concurrent access can have up to 32
nodes. A node is an AIX 5L operating system image, and it may be a pSeries or RS/6000® server, an
RS/6000 SP node, or an LPAR of an applicable pSeries system.
Highlights of Release 5.1
HACMP V5.1 includes the following new or enhanced features:
For an overall description of the HACMP V5.1 product, refer to the
Description and Key Features
Accessibility by People with Disabilities
The following features support use by people with disabilities:
Section 508 of the U.S. Rehabilitation ActHACMP V5.1, is capable as of July 11, 2003, when used in accordance with IBM's associated documentation, of satisfying the applicable requirements of Section 508 of the Rehabilitation Act, provided that any assistive technology used with the product properly interoperates with it.
The prospective customer for HACMP solutions is any enterprise with requirements to keep business-critical applications and systems operational 24 hours per day, 7 days per week. An HACMP solution provides the means to recover from any unplanned server hardware and application failures , and also gives you the means to take down an individual server (node) for planned maintenance and upgrades without having to take down the entire cluster.
High availability is a growing business need across all industries. The following industries are prime opportunities for HACMP solutions:
HACMP opportunities exist in these industries for the following applications:
The HACMP/XD (Extended Distance) feature is a must for customers with business-critical data who want to mirror data between separate sites to aid in disaster recovery. This applies to businesses of any size, with multiple sites or regional operations, or wherever decentralization of data is desired.
HACMP is an attractive and affordable high availability solution for small- and medium-sized enterprises, and for small- and medium-sized business units of large enterprises. "High availability" should be a fundamental buying criterion for business-critical and e-business applications.
In addition to providing high availability, HACMP 5.1 can also be configured to provide loosely coupled multiprocessing services. These configurations allow workload to be spread across multiple pSeries systems, sharing the disk and processor resources of the clustered nodes. This clustered approach, along with the capability of application fallover and recovery/restart of the HACMP 5.1 configured machine, offers additional levels of high availability processing for customer-critical environments. The concurrent resource manager function of HACMP 5.1.0 provides an open API that applications can utilize to get concurrent access to a shared disk.
Customers who want to use HACMP 4.5 with ESS PPRC hardware may want to purchase PRPQ 5799-GQB for that purpose.
Position of HACMP Relative to Other Cluster Servers: HACMP is a robust offering for mission-critical availability for up to 32 nodes. It is IBM's strategic high availability offering designed and tuned for pSeries servers running AIX 5L.
HACMP advantages relative to other cluster server products:
Refer to Software Announcement 202-003 , dated January 8, 2002.
Description and Key Features
Maximum Distance between Location of Primary/Backup Offering Backup Data Technology Processors/DASD HACMP AIX/LVM SAN 15 km Mirror HACMP with XD Feature: HACMP/XD PPRC Remote ESS ESCON (RM) 103 km (<103 km PPRC unit Fibre by special order; performance impact) HACMP/XD IP Any remote IP-based Unlimited site
HACMP and RAS
Reliability, availability, and serviceability (RAS) are implemented on all enterprise-class pSeries, Cluster 1600, and RS/6000 servers:
High Availability Control Workstation (HACWS)
For cluster customers using PSSP, there is an existing feature called HACWS. HACWS is a two-node
HACMP application. This application improves the reliability, availability, and serviceability of
an SP system by providing for a backup control workstation. Automatic fallover and reintegration to
the backup control workstation are provided should the primary control workstation fail or if there
is a need to take the primary control workstation down to perform hardware and software maintenance.
HACWS fully supports pSeries servers that are HMC-controlled in a PSSP-managed cluster.
Existing customers of HACMP V4.4 or V4.5 (5765-E54) can obtain HACMP V5 via the 5771-HMP or 5773-HMP Software Maintenance product offerings.
Existing customers of HACMP V4.4 or V4.5 (5765-E54) can obtain additional copies of HACMP V4.5.0 via the AIX SPO 5692-A5L feature numbers 0953 through 0956 until withdrawn.
Fee Service Offerings
IBM Global Services offers a comprehensive selection of locally and remotely delivered services to address your individual support requirements. When you need help with questions or problems with AIX, applications, middleware, performance, and tuning, select from a list of remotely delivered services that include:
When you need help onsite with installation, migration, and service, select from a list of locally delivered services that include:
For additional information, call your local IBM Support Family Information Center or go to:
Product information is available through the Offering Information Web site at:
License Information and Proof of Entitlement documents will display automatically when HACMP 5.1 is installed.
The following publications are supplied on CD-ROM with the basic machine-readable material.
Order Title Number HACMP for AIX: Concepts and Facilities SC23-4864 HACMP for AIX: Planning and Installation SC23-4861 Guide HACMP for AIX: Administration and SC23-4862 Troubleshooting Guide HACMP for AIX: Programming Client SC23-4865 Applications HACMP for AIX: Programming Locking SC23-4866 Applications HACMP for AIX: Glossary SC23-4867 For HACMP/XD / ESS PPRC customers: HACMP Remote Copy: ESS PPRC Guide SC23-4863
The IBM Publications Center
The Publications Center is a worldwide central repository for IBM product publications and marketing material with a catalog of 70,000 items. Extensive search facilities are provided. Payment options for orders are via credit card or customer number. A large number of publications are available online in various file formats, and they can all be downloaded free of charge.
The IBM Publications Notification System (PNS):
The PNS enables subscribers to set up profiles of interest by order number/product number. PNS subscribers automatically receive notifications by e-mail of all new publications defined in their profiles. These may then be ordered/downloaded via the Publications Center.
The publications for HACMP 5.1 are included as installation images on the installation media. After installation, the publications may be viewed or printed. All publications are provided in PDF and HTML format. Refer to the release notes for information on how to access publications in PDF and HTML formats.
HACMP V5.1.0 works with pSeries servers in a "no-single-point-of-failure" server configuration.
HACMP V5.1.0 supports the pSeries, Cluster 1600, and RS/6000 models designed for server applications and that meet the minimum requirements for internal memory, internal disk, and I/O slots. The following pSeries and RS/6000 models and their corresponding upgrades are or will be supported in HACMP V5.1.0:
Any supported pSeries or RS/6000 server can be joined with any other supported pSeries or RS/6000 server in an HACMP V5.1 configuration. Models with less than three slots can be used in the HACMP V5.1 server configuration, but due to slot limitations, a single-point-of-failure is unavoidable in shared-disk or shared-network resources.
HACMP 5.1.0 supports concurrent access configuration with all supported external storage systems.
Certain non-IBM RAID systems can operate in concurrent I/O access environments. IBM will not accept Authorized Program Analysis Reports (APARs) if the non-IBM RAID offerings do not work properly with HACMP 5.1.0.
The minimum configuration of each machine is highly dependent on the user's database package and other applications.
Actual configuration requirements are highly localized according to the required function and performance needs of individual sites. In configuring a cluster, particular attention must be paid to:
Whenever a process takes over resources after a failure, consideration must be given to work partitioning. For example, if node A is expected to take over for failed node B and continue to perform its original duties, A must be configured with enough resources to perform the work of both.
HACMP 5.1.0 Device Support
HACMP supports client users on a LAN using TCP/IP. HACMP monitors and performs IP address switching for the following TCP/IP-based communications adapters on cluster nodes:
At this time, the following adapters are supported in the HACMP 5.1.0 environment. Refer to individual hardware announcements for the levels of AIX supported.
For compatibility with subsystems not listed as follows, refer to the individual hardware announcements.
External Storage Subsystems
Tape Drive Support
Rack-Mounted Storage Subsystems
The following table shows the SCSI-2 Single-Ended, SCSI-2 Differential, and SSA cabling that HACMP 5.1.0 supports.
Maximum Number of Enclosures Type Adapter Enclosure per Bus SCSI-2 Differential 6209 7131-105 2 (16-bit) 7137-413 2 7137-414 2 7137-415 2 7137-513 2 7137-514 2 7137-515 2 SCSI Single-Ended 2415 7027-HSC 1 6208 SCSI-2 Differential 2420 7137-413 2 (8-bit) 7137-414 2 7137-415 2 7137-513 2 7137-514 2 7137-515 2 SCSI-2 Differential 2416 7027-HSD 1 (16-bit) or 7131-105 2 2412 7137-413 2 7137-414 2 7137-415 2 7137-513 2 7137-514 2 7137-515 2 7204-317 14 7204-325 14 7204-339 14 SSA 6214 7133-020 96 disks or 7133-600 96 disks 6216 7133-D40 96 disks 7133-T40 96 disks 7131-405 4
SCSI-2 Differential Disk Cabling for HACMP: The cabling configurations in the following tables assume the processors are at the end of the bus (just before each terminator) and the storage devices are connected to the bus between two of the processors.
The first table lists the available y-cables. Y-cables have three legs that are called base, long leg, and short leg. The first table shows what you can connect to each leg. The cables listed under the long leg and short leg columns can be found in the subsequent table under the cable name column except for the terminator, which is supplied with the y-cable.
Y-Cable Feature Base to Long Leg to Length Number Adapter Device Cable Short Leg (m) Notes 2114 6209 7131-105 Terminator, .94 16-bit 7137-413 System-to- 7137-414 System Cable 7137-415 7204-339 2422 2420 7137-413 Terminator, .765 8-bit 7137-414 System-to- 7137-415 System Cable 7137-513 7137-514 7137-515 7204-339 2426 2416 7027-HSD Terminator, .94 16-bit or 2412 7131-105 System-to- 7137-413 System Cable 7137-414 7137-415 7137-513 7137-514 7137-515 7204-317 7204-325 7204-339 Cable Cable/Device Feature Length From To Number (m) Cable Name Y-cable Y-cable 2423 2.5 System-to-System Cable (8-bit) Y-cable Y-cable 2424 0.6 System-to-System Cable (16-bit) Y-cable Y-cable 2425 2.5 System-to-System Cable (16-bit) Y-cable 7204-317 2845 0.6 7204 16-bit Cable 7204-317 7204-317 Y-cable 7204-325 7204-325 7204-325 Y-cable 7204-329 7204-329 7204-329 Y-cable 7204-317 2846 2.5 7204 16-bit Cable 7204-317 7204-317 Y-cable 7204-325 7204-325 7204-325 Y-cable 7204-329 7204-329 7204-329 Y-cable 7131-105 2882 1.0 7131-105 Cable 7131-105 7131-105 Y-cable 7131-105 2.5 7131-105 Cable 7131-105 7131-105 Y-cable 7131-105 2885 4.5 7131-105 Cable 7131-105 7131-105 Y-cable 7131-105 2870 12.0 7131-105 Cable 7131-105 7131-105 Y-cable 7131-105 2869 14.0 7131-105 Cable 7131-105 7131-105 Y-cable 7131-105 2868 18.0 7131-105 Cable 7131-105 7131-105 Y-cable 7131-105 9158 1.0 7131-105 Cable Y-cable 7131-105 9132 2.5 7131-105 Cable Y-cable 7131-105 9161 4.5 7131-105 Cable Y-cable 7131-105 9146 12.0 7131-105 Cable Y-cable 7131-105 9145 14.0 7131-105 Cable Y-cable 7131-105 9144 18.0 7131-105 Cable 2415 7027-HSC 3133 3.0 7027-HSC Cable 2415 7027-HSC 3134 6.0 7027-HSC Cable 6208 7027-HSC 3133 3.0 7027-HSC Cable 6208 7027-HSC 3134 6.0 7027-HSC Cable Y-cable 7027-HSD 3137 12.0 7027-HSD Cable Y-cable 7027-HSD 3138 18.0 7027-HSD Cable Y-cable 7137-413 2002 4.0 7137 Cable (8-bit to 7137-414 16-bit) 7137-513 7137-514 7137-515 Cable Cable/Device Feature Length From To Number (m) Cable Name Y-cable 7137-413 2014 2.0 7137 Cable (16-bit) (2426) 7137-414 7137-415 7137-513 7137-514 7137-515 7137-413 7137-413 3001 2.0 7137 System-to-System 7137-414 7137-414 Cable 7137-415 7137-415 7137-513 7137-513 7137-514 7137-514 7137-515 7137-515
SSA Disk Cabling for HACMP 5.1.0:
HACMP 5.1.0 requires AIX 5L on pSeries, Cluster 1600, or RS/6000 servers with at least four slots.
The specific requirements for AIX 5.1 or AIX 5.2 are:
The RSCT file sets delivered with AIX 5L must be installed. They are:
PSSP V3.5 is also required on RS/6000 SP (9076) systems.
In order to use disk heartbeating for HACMP 5.1, customers will need these RSCT APARs:
Each node within a high availability server complex requires the licensed program HACMP 5.1.0 to be installed. Except during the upgrade process from earlier releases of HACMP V4, it is recommended that all nodes in the HACMP server complex be at the same AIX 5L operating system level, including PTFs and maintenance upgrades.
Some of the devices supported in HACMP 5.1.0 may require a later release level of the AIX 5L operating system; refer to the specific hardware announcement for the AIX 5L release levels required by the hardware.
The HAView facility requires the installation of Tivoli NetView for AIX (5697-NVW).
To use C-SPOC with VPATH disks, SDD 18.104.22.168, or later, is required.
To use HACMP Online Planning Worksheets, AIX 5L Java Runtime Environment is required.
HACMP/XD requires HACMP V5.1.0 (cluster.es.server.rte 22.214.171.124).
For ESS/PPRC mirroring:
Note: Although HACMP V4 and V5 can coexist in a cluster temporarily, the Version Compatibility function is intended to ease migration from prior releases of HACMP V4 and is not intended to provide long-term compatibility between versions of the product in a cluster.
HACMP clusters containing multiple LPAR partitions within a single pSeries server frame may contain only a single power frame, which would represent a potential single-point-of-failure.
For additional information regarding IP-based mirroring, refer to Software Announcement 202-266 , dated October 8, 2002.
Performance Considerations: HACMP 5.1.0 cluster performance can be measured and reported in many ways. In a mutual takeover/partitioned workload cluster environment, the user's applications and data are spread across 2 to 32 machines in a cluster. Data management and application management can be placed under the control of a single node for efficiency or on each node for performance. In this partitioned environment, minimal interaction between nodes in a cluster derives high efficiency in each node. When a fallover occurs and the backup machine takes over for a failed node, performance is degraded for that period of time when the node is down.
In data sharing, LAN and file system overhead and data contention can reduce processor efficiency.
Where data must be shared, the concurrent access configuration can be utilized, but less efficiently
than a single system because distributed locks must be maintained between cluster nodes and
All of these conversions can be done while your cluster is not operational; for information regarding node conversion while maintaining cluster operation, refer to the Compatibility section.
The following conversions are provided for converting existing configurations of HACMP V4 (HAS, ES, CRM, or ESCRM) to HACMP V5.1:
HACMP 5.1.0 includes conversion utilities to help you migrate your configuration between products in the HACMP family.
You can convert from the High Availability Network File System (HANFS) feature of older versions of HACMP to HACMP V5.1; however, this conversion requires an intermediate step up converting to HAS V4.5, then converting to HACMP V5.1: HACMP for NFS (HANFS), V4.3.1.
Security, Auditability, and Control
The announced program uses the security and auditability features of AIX 5L V5.1 and V5.2 for servers.
The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communication facilities.
HACMP 5.1.0 is a server product that has one charge unit: Number of processors. The number of processors is the sum of the number of active processors in each of the machine type-models on which HACMP 5.1.0 will be installed or run. A license is required for each machine on which HACMP will be installed and run.
HACMP 5.1.0 XD is a server product that has one charge unit: Number of processors. The number of processors is the sum of the number of active processors in each of the machine type-models on which HACMP 5.1.0 XD will be installed or run. A license for HACMP V5 and a license for HACMP V5 XD is required for each machine on which HACMP/XD will be installed and run.
Software Maintenance for HACMP V5 (5771-HMP or 5773-HMP) and HACMP V5 XD (5771-HMP or 5773-HMP) should be ordered in a quantity equal to the sum of the number of active processors in each of the machine type-models on which HACMP V5 and HACMP V5 XD will be installed and run.
To order the programs described in this announcement, specify the type model number, order type description, media feature number, and desired one-time charge (OTC) feature (maximum of 250 per feature number) from the following table.
OTC Billing Program Feature Description Number Number HACMP 5.1.0 Per processor with 1-Year 5765-F62 0001 SW Maintenance Per 250 processors with 1-Year 5765-F62 0002 SW Maintenance Optional HACMP/XD Feature (HACMP 5.1.0 license required): Per processor with 1-Year 5765-F62 0003 SW Maintenance Per 250 processors with 1-Year 5765-F62 0004 SW Maintenance
HACMP 4.5.0 HAS 0953 HACMP 4.5.0 CRM 0954 HACMP 4.5.0 ES 0955 HACMP 4.5.0 ESCRM 0956
This software license includes Software Maintenance, previously referred to as Software Subscription and Technical Support.
All distributed software licenses include Software Maintenance (Software Subscription and Technical Support) for a period of 12 months from the date of acquisition. Extending coverage for a total of three years from the date of acquisition may be elected. Order the program number, feature number, and quantity to extend coverage for your software licenses. If maintenance has expired, specify the after license feature number.
Software Maintenance replaces Software Subscription for AIX (5692-SSO) for new and expired contracts. Refer to Software Announcement 202-003 , dated January 8, 2002.
Customers who already have Software Maintenance: Customers who purchased Software Maintenance for HACMP V4.4 or 4.5 (5765-E54) under 5771-HMP or 5773-HMP are entitled to receive HACMP V5.1 (5765-F62) at no charge. Eligible customers should add the applicable media supply feature number (from the following table) under their existing 5771-HMP or 5773-HMP record.
Customers who purchased Software Maintenance for HAGEO V2 (5765-E82) under 5771-HGO or 5773-HGO are entitled to receive the HACMP V5.1 XD feature (5765-F62) at no charge. Eligible customers should add the applicable media supply feature number (from the following table) under their existing 5771-HGO or 5773-HGO record.
Customers who want to add Software Maintenance: To register for future upgrades of products from Software Maintenance for programs described in this announcement, specify 5771-HMP for one-year registration or 5773-HMP for three-year registration, and the applicable HACMP or HACMP/XD After License billing feature with quantity equal to:
After License support is available via the Configurators for HACMP V4.2, 4.3, 4.4, and 4.5, and HAGEO V2.4. If After License support is desired for earlier versions, the order will have to be generated outside of the configurator.
OTC Billing Media Feature Feature Description Number Number 1-Year 5771-HMP Feature Numbers Use Authorizations: (to be ordered in quantity) High Availability Cluster 5889 Multi-Processing V5.1 Software Maintenance No-Charge Registration Per processor 0356 Per 250 processors 0357 1-Year Renewal Per processor 0358 Per 250 processors 0359 1-Year After License Per processor 0360 Per 250 processors 0361 High Availability Cluster 5899 Multi-Processing V5.1 XD Extended Distance Feature Software Maintenance No-Charge Registration Per processor 0362 Per 250 processors 0363 1-Year Renewal Per processor 0364 Per 250 processors 0365 1-Year After License Per processor 0366 Per 250 processors 0367 3-Year 5773-HMP Feature Numbers Use Authorizations: (to be ordered in quantity) High Availability Cluster 5889 Multi-Processing V5.1 Software Maintenance Registration Per processor 0332 Per 250 processors 0333 3-Year Renewal Per processor 0334 Per 250 processors 0335 3-Year After License Per processor 0336 Per 250 processors 0337 OTC Billing Media Feature Feature Description Number Number High Availability Cluster 5899 Multi-Processing V5.1 XD Extended Distance Feature Software Maintenance Registration Per processor 0338 Per 250 processors 0339 3-Year Renewal Per processor 0340 Per 250 processors 0341 3-Year After License Per processor 0342 Per 250 processors 0343 1-Year 5771-HGO Feature Numbers High Availability Cluster 5849 Multi-Processing V5.1 XD Extended Distance No-Charge Media Feature 3-Year 5773-HGO Feature Numbers High Availability Cluster 5849 Multi-Processing V5.1 XD Extended Distance No-Charge Media Feature
Software Subscription for AIX
Note: New orders for Software Subscription for AIX (5692-SSO) are no longer being accepted. Software Subscription for AIX has been replaced by Software Maintenance. Refer to the Software Maintenance section.
New 5692-SSO features are not being created by this announcement.
Customers who previously had protection for HACMP V4 (5765-E54) under Software Subscription for AIX (5692-SSO) can receive HACMP V5 by purchasing a 1-year or 3-year Software Maintenance for HACMP V5 (5771-HMP or 5773-HMP) Renewal Billing Feature in the quantity of the number of active installed processors in the machine type-model on which HACMP V5 will be run, and by ordering the no-charge HACMP V5 media feature. Customers will receive credits for unused portions of SSO contracts.
Customers who previously had protection for HAGEO V2 (5765-E82) under Software Subscription for AIX (5692-SSO) can receive the HACMP V5 XD feature by purchasing a 1-year or 3-year Software Maintenance for HACMP/XD (5771-HMP or 5773-HMP) Renewal Billing feature in the quantity of the number of active installed processors in the machine type-model on which HACMP/XD will be run, and by ordering the no-charge HACMP V5 XD media feature. Customers will receive credits for unused portions of SSO contracts.
Note: All SSO Renewal privileges will expire on July 31, 2003. After that date, entry into any Software Maintenance product will be via the After License feature. After License support is available via the Configurators for HACMP V4.2, 4.3, 4.4, and 4.5, and HAGEO V2.4. If After License support is desired for earlier versions, the order will have to be generated outside of the configurator.
Withdrawal of Software Subscription for AIX Features: Refer to Software Announcement 203-017 , dated January 28, 2003.
Feature Description Number Initial Shipments Preload (Austin) 5005 AAP Preinstall -- SDF Ship 7305 Expedite Shipments Local IBM Office Expedite 3445 (for IBM use only)
Expedite shipments will be processed to receive 72-hour delivery from the time IBM Software Delivery and Fulfillment (SDF) receives the order. SDF will then ship the order via overnight air transportation.
System Program Order (SPO) (5692-A5L): A 5692-A5L SPO is mandatory for shipments of program distribution and publications. The individual licensed program orders (for example, 5765-F62) are for registration and billing purposes only. No shipment occurs under these orders.
To receive shipment of machine-readable materials stacked on a CD-ROM requires an SPO (5692-A5L). Billing for the media type selected is generated under the SPO. To prevent additional billing expenses, place only one SPO order per machine.
A 5692-A5L SPO order is also mandatory for shipments of program distribution media, which includes publications. The appropriate SPO feature should be selected from the following table:
Program Feature Program Name Number Number IBM High Availability Cluster 5765-F62 0973 Multi-Processing for AIX 5L, V5.1.0 IBM High Availability Cluster 5765-F62 0974 Multi-Processing for AIX 5L, V5.1.0 XD Extended Distance Feature
Terms and Conditions
This software license includes Software Maintenance, previously referred to as Software Subscription and Technical Support.
The following agreements apply for maintenance and do not require customer signatures:
Warranty: This program has warranty for a minimum of one year from acquisition from IBM or authorized Business Partner. The warranty provided to the customer, for at least one year from acquisition, is access to databases (read Web sites) for program information, FAQs, including any known fixes to defects, which the customer can download or obtain otherwise and install at leisure.
Money-Back Guarantee: If for any reason you are dissatisfied with the program, return it within 30 days from the invoice date, to the party (either IBM or its reseller) from whom you acquired it, for a refund. This applies only to your first acquisition of the program.
All distributed software licenses include Software Maintenance (Software Subscription and Technical Support) for a period of 12 months from the date of acquisition, providing a streamlined way to acquire IBM software and assure technical support coverage for all licenses. Extending coverage for a total of three years from date of acquisition may be elected.
While your Software Maintenance is in effect, IBM provides you assistance for your routine, short duration installation and usage (how-to) questions; and code-related questions. IBM provides assistance via telephone and, if available, electronic access, only to your information systems technical support personnel during the normal business hours (published prime shift hours) of your IBM support center. (This assistance is not available to your end users.) IBM provides Severity 1 assistance 24 hours a day, every day of the year. For additional details, consult your IBM Software Support Guide at:
Software Maintenance does not include assistance for the design and development of applications, your use of programs in other than their specified operating environment, or failures caused by products for which IBM is not responsible under this agreement.
The prices provided in this announcement are suggested retail prices for
the U.S. only and are provided for your information only. Dealer prices
may vary, and prices may also vary by country. Prices are subject to
change without notice. For additional information and current prices,
contact your local IBM representative.
High Availability Cluster Multi-Processing V5
OTC Billing Feature Description Number OTC Program Number 5765-F62 HACMP 5.1.0 Per processor with 1-Year 0001 $ 2,855 SW Maintenance Per 250 processors with 1-Year 0002 713,750 SW Maintenance Optional XD Extended Distance Feature (HACMP 5.1.0 license required): Per processor with 1-Year 0003 5,595 SW Maintenance Per 250 processors with 1-Year 0004 1,398,750 SW Maintenance
OTC Billing Media Feature Feature Description Number Number OTC 1-Year 5771-HMP Feature Numbers Use Authorizations: (to be ordered in quantity) High Availability Cluster 5889 Multi-Processing V5.1 Software Maintenance No-Charge Registration Per processor 0356 NC Per 250 processors 0357 NC 1-Year Renewal Per processor 0358 570 Per 250 processors 0359 142,500 1-Year After License Per processor 0360 855 Per 250 processors 0361 213,750 OTC Billing Media Feature Feature Description Number Number OTC High Availability Cluster 5899 Multi-Processing V5.1 XD Extended Distance Feature Software Maintenance No-Charge Registration Per processor 0362 NC Per 250 processors 0363 NC 1-Year Renewal Per processor 0364 $ 1,120 Per 250 processors 0365 280,000 1-Year After License Per processor 0366 1,680 Per 250 processors 0367 420,000 3-Year 5773-HMP Feature Numbers Use Authorizations: (to be ordered in quantity) High Availability Cluster 5889 Multi-Processing V5.1 Software Maintenance Registration Per processor 0332 970 Per 250 processors 0333 242,500 3-Year Renewal Per processor 0334 1,540 Per 250 processors 0335 385,000 3-Year After License Per processor 0336 1,825 Per 250 processors 0337 456,250 High Availability Cluster 5899 Multi-Processing V5.1 XD Extended Distance Feature Software Maintenance Registration Per processor 0338 1,905 Per 250 processors 0339 476,250 3-Year Renewal Per processor 0340 3,025 Per 250 processors 0341 756,250 3-Year After License Per processor 0342 3,585 Per 250 processors 0343 896,250
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