IBM United States
Software Announcement 203-095
April 8, 2003

IBM Tivoli Storage Manager V5.2 Product Family Adds Bare Metal Restore, FlashCopy Restore, and New Server Support

 ENUS203-095.PDF (229KB)


At a Glance

Tivoli Storage Manager V5.2 adds the following features and benefits:

  • Reduces impact of backups by utilizing snapshot backups
  • Adds NDMP file-level restore and EMC Celerra support
  • Includes LAN-free enhancements
  • Enables backup of open files or files locked from backup
  • Adds LAN-free clients with Tivoli Storage Manager Server on z/OS
  • Adds Flashback Restore for mySAP.com databases on DB2 UDB
  • Supports Tivoli Storage Manager Server for Linux on zSeries, Data Protection for Oracle on Linux x86 and 64-bit Windows, and Data Protection for WebSphere® Application Server 5.0

For ordering, contact:

Your IBM representative, an IBM Business Partner, or the Americas Call Centers at 800-IBM-CALL (Reference: YE001).

Overview

IBM Tivoli® Storage Manager and its complementary products provide a comprehensive solution focused on the key data protection activities of backup, archive, recovery, space management, and disaster planning. Tivoli Storage Manager enables high availability of business applications by providing superior data protection and unique technology to significantly improve performance and resource utilization. Additionally, optional application modules for mail, databases, application servers, Enterprise Resource Planning (ERP), and hardware provide higher levels of application and hardware integration with the data protection process.

Enhancements in Tivoli Storage Manager V5.2

Integrated for Efficiency

  • Reduces impact of backups by utilizing snapshot backups
  • Adds NDMP file-level restores and EMC Celerra support
  • Supports Oracle on Linux x86 and 64-bit Windows®
  • Has backup-archive client for VxFS file system on AIX®
  • Adds Tivoli Storage Manager for Hardware support for DB2® V8, Oracle 9i, and AIX 5L
  • Extends Data Protection for mySAP.com® to support current releases of mySAP.com, DB2 UDB, Oracle, and AIX 5
  • Adds Tivoli Storage Manager Server for Linux on zSeries™
  • Adds LAN-free client support on Tivoli Storage Manager server on z/OS™

Automated for Productivity

  • Backs up open files or files locked from backup
  • Includes new bare metal restore capabilities
  • Provides FlashCopy® restore (DB2 UDB) and shortened database backup window (Oracle) for mySAP.com databases
  • Re-configures Tivoli Storage Manager (Windows) definitions for devices on SANs

Optimized for Business Value

  • Improves LAN-free support with features like tape mount retention and configuration enhancements
  • Improves HSM usability and access time during recall
  • Extends long-term archive periods
  • Obtained Microsoft™ Certification for Data Protection for SQL and Exchange backup
  • Adds language support for MAC OS X via Unicode
  • Improves firewall security
  • Includes single step installation of Data Protection for mySAP.com and Administration Assistant GUI updates
  • Includes Tivoli Storage Manager client end-user GUI updates

Key Prerequisites

Refer to the Hardware and Software Requirements section.

Planned Availability Dates

  • April 11, 2003 (Electronic and Media): Tivoli Storage Manager for Databases, Tivoli Storage Manager for Hardware, and Tivoli Storage Manager for Enterprise Resource Planning
  • April 11, 2003 (Electronic) and April 25, 2003 (Media): Tivoli Storage Manager for System Backup and Recovery
  • June 27, 2003 (Electronic) and July 11, 2003 (Media): Tivoli Storage Manager, Tivoli Storage Manager Extended Edition, Tivoli Storage Manager for Storage Area Networks, Tivoli Storage Manager for Space Management, Tivoli Storage Manager for Mail, and Tivoli Storage Manager for Application Servers

Note: Electronic availability is through Passport Advantage only.

Description

Snapshot backup enablement via customer written scripts

You can reduce the impact of backups by backing up snapshots in environments where snapshot capabilities are available. Tivoli Storage Manager is enabled to work with snapshots provided by other products to provide progressive backups of snapshots using scripts provided by the end user. This capability is used in conjunction with end-user provided scripts that have been created for the target system to execute a snapshot backup. This general backup of snapshot capability is in addition to the Tivoli Storage Manager backup-archive client native support for specific snapshot providers such as Windows and Linux x86.

Network Data Management Protocol (NDMP) support for EMC Celerra

The Tivoli Storage Manager NDMP function provides backup and recovery support on Tivoli Storage Manager servers for network attached storage (NAS) file servers from Network Appliance and now EMC Celerra. NAS file servers often require a unique approach to providing backup and recovery services because these file servers typically will not run third-party software. Tivoli Storage Manager utilizes NDMP to communicate with, and provide backup and recovery services for, NAS file servers. NDMP is an industry-standard protocol that allows a network storage management application to control the backup and recovery of an NDMP-compliant file server without installing third-party software on that server. The implementation of the NDMP server protocol enables the NAS file servers to be backup-ready and enables higher-performance backup to tape devices without moving the data over the LAN.

File level restore from NDMP NAS backups

Individual files or directory trees can now be restored from NDMP-controlled backups. To support file-level restore, the Tivoli Storage Manager server will optionally collect and store file-level information during NDMP-controlled backup operations so that this information can be presented to a user who wants to view objects and select those to be restored. Files or directories can also be restored from NDMP backups performed without collection of file-level information, provided that the user knows the fully qualified name of these objects and the image in which the objects were backed up.

LAN-free enhancements including tape mount retention and device configuration

Tivoli Storage Manager supports LAN-free data transfer in a SAN environment. SANs provide an alternative path for data movement between the Tivoli Storage Manager client and server. LAN-free data transfer exploits this SAN path by enabling the Tivoli Storage Manager client to backup and restore data directly to and from SAN-attached storage, which is shared among the Tivoli Storage Manager server and client, and managed by the server. The existing LAN connection is used to exchange control information such as policy information and meta data about the objects being backed up, while the data movement utilizes the SAN to write directly to the storage media. Data movement is offloaded from the LAN and from the Tivoli Storage Manager server processor providing greater scalability for the server. The benefit is most pronounced when large files are involved. This makes the LAN more available for use by key revenue-generating network applications and improves the scalability of the Tivoli Storage Manager server to support a greater number of simultaneous client connections.

LAN-free implementation is more robust. You now have easier library sharing, easier device configurations, and improved mount retention handling that reduce tape mounts and idle time. Also, error handling and recovery is improved in the sharing of volumes between the server and storage agent.

With V5.2, different PTF levels can be supported, in most cases, between the storage agent and Tivoli Storage Manager server.

Improved usability for HSM by enabling non-root users to use standard commands

Usability is improved on AIX GPFS HSM and Solaris HSM by allowing some HSM commands, that previously required root-access authority, to be available to non-root users. A non-root user will only have access to those files for which they have permission.

Improved data access times for AIX GPFS file systems during HSM recalls (streaming support)

HSM data can now be accessed faster with streaming support that enables an application to use the recalled HSM data as soon as a specified amount of that data has been read. The specified amount of data is configurable. An HSM application no longer has to wait until a file stored with HSM has been completely recalled before accessing it.

HACMP now supports failover of fibre-attached devices

When a failure causes the Tivoli Storage Manager server to fail over in an HACMP environment, the takeover machine must release the RESERVEs on devices which the failed machine had in place. Tivoli Storage Manager provides a script and program to reset the RESERVE on SCSI-attached and, now, fibre-attached devices.

Bare metal restore for Windows XP and Windows Server 2003

Bare metal restore for Windows XP and Windows Server 2003 is provided on 32-bit machines using Microsoft Automated System Recovery (ASR). ASR is the new bare metal restore feature of Windows XP Professional and Windows Server 2003.

The backup-archive client creates the ASR files needed for recovery and backs them up. The process of recovering a system with ASR is a cooperative effort between Windows and Tivoli Storage Manager. ASR basically provides a framework for recovery that Tivoli Storage Manager plugs into. Windows provides the capability to recover the system to a bootable minimal function state. Tivoli Storage Manager is used to restore system state and system critical volumes, as defined by ASR.

Automatic control of Tivoli Storage Manager Recovery Log utilization

Tivoli Storage Manager has added the capability to monitor and control the utilization of the Tivoli Storage Manager server recovery log. This capability will help to better manage the recovery log to avoid overcommitment, thereby improving availability of the server. The control, depending on the circumstances of the log usage, will include the ability to cancel long running sessions or to delay the start of new sessions. The capability is automatic, with no user intervention.

Automatic Labeling of Tape Volumes

Tape labeling has been made easier with the new Tivoli Storage Manager option to have the server automatically label tape volumes in Tivoli Storage Manager libraries of type SCSI. The server will label both blank and incorrectly labeled tapes when they are initially mounted. This eliminates the need to prelabel a set of tapes. You need only to check in the tapes specifying, that only the barcode label should be used.

Both scratch and private volumes are candidates for the labeling operation. Both blank and incorrectly labeled tapes will be labeled if they are not already known to the server. In the case of a private mount request, the server must also show the volume to be in an empty state or the server must be able to determine that the tape is blank. If the server can not make such a determination, the volume will not be labeled.

LABEL LIBVOL volume list

Labeling of tapes without barcodes has been improved. The LABEL LIBVOL command now allows the specification of a list of volume names, via command line or file, to be used to label volumes for Tivoli Storage Manager libraries of type SCSI. This minimizes or even eliminates the previous manual operation of handling tape label prompts to provide volume names for each tape.

Tivoli Storage Manager supports TapeAlert

TapeAlert is a software application that provides detailed device diagnostic information using a standard interface that makes it easy to detect problems which could have an impact on backup quality. It is a standard mechanism for tape and library devices to report hardware errors. From the use of worn-out tapes, to defects in the device hardware, TapeAlert enables Tivoli Storage Manager to provide messages that provide easy-to-understand warnings of errors as they arise, and suggests a course of action to remedy the problem. To take advantage of TapeAlert, you need TapeAlert-compatible tape drives or libraries.

Long-term archive period extended

The maximum retention times for archives and backup sets has increased to 30,000 days (82 years). Areas like the government and financial industries have regulations that require data archives be kept for a specific time, and longer than the 9,999 days (27 years) previously supported.

Backup files normally locked from backup (open file support)

Files on Windows will no longer be skipped from backup when locked from backup or archive. Tivoli Storage Manager can now back up and archive open files, files locked from backup and also provide a way to back up and archive groups of files, as they existed at a particular point in time. Users will have the ability to run pre- and post-snapshot commands that will allow them to quiesce any applications prior to the start of the backup.

Open file support for backup includes all the variations — incremental, incremental by date, selective, and incremental image. Additionally, open file support will work with both the Sub-File and Journal-based backup features.

Macintosh OS X language support is improved via Unicode

Tivoli Storage Manager for Macintosh clients support the Unicode code page for file, directory, and file space names. Unicode is a universal character encoding standard that supports the interchange, processing, and display of text that is written in any modern world language. Unicode file spaces provide support for multilingual workstations without regard for the current locale.

Backup-archive client for VxFS file system on AIX

AIX 5L V5.1 provides support for Veritas Volume Manager V3.2 and Veritas file system (VxFS) V3.4. This AIX client supports the VxFS file system for incremental, selective, filelist backup-archive and restore-retrieve processing, including Access Control Lists (ACLs). Also, image backup and restore functions will be supported for volumes created using Veritas Volume Manager.

Improved firewall security enables scheduled backups without client-initiated sessions

Backups can now be scheduled through a firewall without any backup-archive client-initiated sessions. Scheduled backups can be implemented by providing client contact information at the server. There is no longer a need for opening any ports through the firewall for scheduled backups. The specification of which clients can initiate sessions with the server can be controlled at the server. (This function is not supported for the MAC OS X client.)

Tivoli Storage Manager SAN Device Reconfiguration

The SAN environment support is enhanced to detect that a SAN configuration change has occurred. Tivoli Storage Manager on Windows will dynamically determine the correct device special file name and make the appropriate reconfiguration changes to the server definitions to enable continued operation.

Tivoli Storage Manager client end-user GUI update

The end-user GUI is enhanced to provide improved usability and to make it easier to navigate through the client task.

Improved Tivoli Storage Manager serviceability

Tivoli Storage Manager has improved serviceability by providing trace file enhancements, crash handling on Windows, and a new query command.

Tracing is an invaluable tool for problem determination, and has been in the product since its inception. For this release, the following enhancements have been made to Tivoli Storage Manager's client trace facility:

  • Tracing has been added to help diagnose problems related to the client scheduler.
  • In order to facilitate the handling of very large traces, trace files can now be spanned across multiple, smaller files at the time the trace is created. The size of each trace file ("segment") can be configured by the user.

The "first failure data capture" capability of the Windows backup-archive client has been enhanced so that in the event of a client crash, information about the crash is logged to a plain text file, and a "crash dump" is created. These files can be sent in to IBM for analysis. The crash dump contains a stack trace showing the chain of calls that led to the failure, as well as other diagnostic information that is useful in diagnosing the cause of the crash.

When diagnosing client problems, a wide variety of information about the client and its environment is often needed. Previously, this information had to be collected from many different sources. A new client command, QUERY SYSTEMINFO, has been added to automatically obtain this information and roll it up into a single file that can be sent in to IBM for analysis.

Tivoli Storage Manager server on z/OS supports LAN-free clients

Backup processing cycles can be offloaded from the z/OS server, and network backup can be moved to a SAN, with LAN-free data transfer. LAN-free data transfer is now available between open systems clients and the Tivoli Storage Manager server on z/OS to IBM 3494 and STK libraries:

  • IBM 3494 requires a UNIX®, Windows, or Linux Tivoli Storage Manager server configured to manage drive resources for the LAN-free clients
  • STK libraries, controlled by STK Library Station, will require a third party product on all Open System LAN-free client nodes

Tape mounts on z/OS would still be done through z/OS dynamic allocation of tape resources, using channel-attached drives and the appropriate system interfaces. Drives within the library are partitioned such that:

  • Channel-attached drives are accessible to the server on z/OS
  • Open System Storage Area Network-attached drives are accessible to LAN-free client nodes

The volumes are shared between the server and the LAN-free clients. The LAN-free clients access the Open System Storage Area Network-attached tape drives and perform read/write operations through a Storage Agent. After data is written using LAN-free, the server manages the volumes for reclamation, data movement, and other server-related tape operations.

Tivoli Storage Manager Server for Linux on zSeries

The Tivoli Storage Manager server is supported in Linux for zSeries on IBM zSeries 900 (z900) and IBM zSeries 800 (z800) models. The tape devices supported are the SCSI devices available with Linux x86.

New Device Support

Eleven new tape drive and library devices bring IBM Tivoli Storage Manager's support for libraries, tape drives, and optical drives to well over 675. Newly supported devices include new models of Panasonic and Exabyte. Also supported are IBM and Hewlett-Packard Gen 2 LTO tape drives. New support for storage or tape libraries includes Breece Hill, HP/Compaq, Fujitsu, and Sony. For additional information, refer to:

Backup-restore on VMware ESX Server Virtual Machines

Tivoli Storage Manager supported clients can be used on VMware virtual machines. This support is available for Tivoli Storage Manager backup-archive clients and Tivoli Storage Manager Data Protection component clients that run on and are supported on the systems that are virtual machines on VMware and connect via TCP/IP to a Tivoli Storage Manager server that is not running on VMware. Tivoli Storage Manager client support is the same as that provided for systems on native machines. VMware unique problems will be reported to VMware.

Backup of the VMware server console and the .dsk files that it uses are not supported at this time, nor is the use of the Tivoli Storage Manager server, Storage Agent, or client backupsets on removable media supported on VMware.

IBM Tivoli Storage Management Warehouse Enablement Pack (available September 26, 2003)

IBM Tivoli Storage Manager integrates with IBM Tivoli Data Warehouse V1.2, which provides a centralized database to store historical data from Tivoli applications. This integration can be leveraged via the IBM Tivoli Storage Management Warehouse Enablement Pack (warehouse pack), a component of IBM Tivoli Storage Manager.

The warehouse pack is an IBM Tivoli Data Warehouse application that extracts data from IBM Tivoli Storage Manager servers enabling Tivoli Storage Manager administrators to monitor the health of their IBM Tivoli Storage Management installations and to analyze how usage changes over time. When used in conjunction with IBM Tivoli Service Level Advisor, the historical data extracted by the IBM Tivoli Storage Management Warehouse Enablement Pack may be used to establish and monitor service level agreements between IBM Tivoli Storage Management administrators and their customers.

The function previously provided for Tivoli Storage Manager, using Tivoli Decision Support to do historical reporting and analysis, will be replaced by the IBM Tivoli Storage Warehouse Enablement Pack, including Tivoli Data Warehouse V1.2 and other Tivoli Storage functions.

The Tivoli Storage Manager Warehouse Enablement Pack will be available for downloading from the following Web site on September 26, 2003:

    ftp://ftp.software.ibm.com/storage/ tivoli-storage-management/maintenance/warehouse/ wep

IBM Tivoli Storage Manager for System Backup and Recovery (SysBack)

Bare metal restore capability for AIX is provided using the SysBack V5.6 release, which now allows integration with a Tivoli Storage Manager server. SysBack can back up all or part of an AIX system running on RS/6000® or IBM eServer pSeries™ hardware, including SP™ systems, Cluster 1600 systems using the PSSP option, and LPAR-capable systems such as the p690. SysBack allows you to choose from several types of backups, including full system (installation image) volume group, file system, file or directory, and raw logical volume. Backup types may be performed to tape, file on disk, or into a Tivoli Storage Manager server, depending on type. The full system (installation image) level backup may be used to recover all or part of a system and will restore that system to its exact state at the time that the backup was taken. Furthermore, during a system reinstallation, any AIX logical volume manager (LVM) attribute or kernel type in the backup image may be modified for the reinstallation process. A bare metal restore may be performed from full system backup images stored on tape, file on disk, CD/DVD, or in a Tivoli Storage Manager server. With appropriate preparations or product configurations, full system (installation image) backups may be installed onto a different machine than where the backup was performed, regardless of differences in hardware or software (for example, cloning). SysBack will function independently or as a part of a Tivoli Storage Manager integrated solution.

IBM Tivoli Storage Manager for Mail

The ability for users to operate in their native language is enhanced by the availability of translated versions of Data Protection for Domino™ on OS/400®. OS/400 V5R1 and V5R2 are supported. Tivoli Storage Manager for Mail should be installed in conjunction with the Tivoli Storage Manager V5.2 APIs for OS/400.

IBM Tivoli Storage Manager for Databases

Data Protection for Oracle expands its platform support to include Linux x86 and 64-bit Windows. Data Protection for Informix™ extends its support to include 64-bit Solaris.

IBM Tivoli Storage Manager for Application Servers

You can simplify your backup and recovery procedures for stand-alone and network deployment configurations of WebSphere Application Server (WAS) V5.0 with the new Data Protection for WAS V5.2 client. This new client includes a Web-based GUI integrated with the Tivoli Storage Manager backup-archive client GUI as well as expanded platform coverage including AIX, Windows, Solaris, and Linux x86.

IBM Tivoli Storage Manager for Hardware

Data Protection for Enterprise Storage Server™ (ESS) for mySAP.com® (formerly R/3) provides:

  • Enhanced functions to shorten the database backup and recovery window.
    • Shortened backup processing (in conjunction with SAP DBA) for Oracle reduces the backup window on the production database.
    • Support for ESS Subsystem Device Driver (SDD) on the backup server provides more I/O bandwidth to speed up data transfer of backups to the Tivoli Storage Manager server.
    • Flashback restore for DB2 Universal Database® (UDB) provides a fast restore from disk backups on ESS target volumes from the last FlashCopy backup. A roll forward process can be started directly after the (reverse) FlashCopy relationship is established.
  • Support for R/3 4.6D, WAS 6.20 and SAP Enterprise with DB2 UDB V7 Enterprise Edition (EE) or Enterprise Extended Edition (EEE) (64 bit), Oracle 9.2 (64 bit), and AIX 5.1.
  • Database administrator functions to simplify backup, inquiry, restore, and recovery steps for DB2 UDB EE and EEE databases.

Also, support for current releases of Oracle, DB2, and AIX is included in the Data Protection for ESS for Databases for Oracle, DB2, and mySAP.com.

IBM Tivoli Storage Manager for Enterprise Resource Planning (ERP)

Data Protection for mySAP.com technology provides:

  • Functional enhancements for DB2 UDB
    • Multiple backup copies of log files protects against tape defects or generates an extra copy for disaster recovery. The appropriate copy is selected automatically for restore.
    • Backup version delete automatically manages backup storage by keeping a specified number of backup versions and deleting earlier ones.
    • A utility (like BACKFM for Oracle) to manually manage backup objects (data or log backups), such as query, delete and restore.
  • Support for R/3 4.6D, WAS 6.20 and SAP Enterprise with DB2 UDB V7, and V8 EE and EEE (64 bit), or Oracle 9.2 (64 bit), AIX V5.1 and V5.2.
  • Ease of use enhancements including a one step product installation and an updated Administration Assistant GUI.

Microsoft Certification for SQL and Exchange Clients

The Tivoli Storage Manager V5.1.5 releases of the Data Protection clients for SQL and Exchange are now certified for Windows 2000 (server, advanced server, and data center server).

Accessibility by People with Disabilities

For software offerings:

The IBM Tivoli Storage Management product family, including the Tivoli Data Protection solution products, has been reviewed for Accessibility Readiness, and an IBM accessibility checklist has been completed.

The following features support use by people with disabilities:

  • Operation by keyboard alone using Command Line Interface, Windows 2000, and XP Native GUI Interface
  • Screen readers for use by people with visual impairment when using Command Line Interface
  • Screen magnifiers for use by people with visual impairment when using Command Line Interface, Windows 2000, and XP Native GUI Interface
  • Optional display of audio alerts for people with hearing impairment using Windows 2000 and XP Native GUI Interface
  • Optional font enlargement and high-contrast display settings for Windows 2000 and XP Native GUI Interface

Product Positioning

IBM Tivoli Storage Manager helps you protect your data. If a disk drive fails, or if you accidentally delete a file, Tivoli Storage Manager helps restore your lost data. If your entire operation is hit by a disaster, Tivoli Storage Manager helps keep your data safe. Tivoli Storage Manager helps protect your data by copying active online data to offline and off-site storage, even from many 24x365 applications. But that's not all. If your data growth exceeds your storage capacity, Tivoli Storage Manager can effectively extend your capacity. Tivoli Storage Manager moves inactive data from online storage to less expensive offline or nearline storage. Tivoli Storage Manager automates and centralizes all these functions, making reports and providing alerts for unusual events. Tivoli Storage Manager can back up the data on any number of computers running any of more than a dozen different operating systems from laptops to mainframes. Tivoli Storage Manager is a comprehensive data protection application.

Tivoli Storage Manager's Capabilities

Backup-Restore

Comprehensive data protection starts with data backups. Backups are a copy of your active online data stored on offline storage. Should an online storage device fail, a data error occur, or someone accidentally delete a file, the offline copy of that data can be copied back to online storage restored. Tivoli Storage Manager is famous for its extremely efficient backup methods. Tivoli Storage Manager uses multiple techniques to reduce data transfer sizes to the minimum possible. These techniques reduce the total time required for both data backups and, more importantly, data restores.

Disaster Preparation and Recovery

Comprehensive data protection also involves disaster preparation and recovery. Local copies of data will protect against discrete failures or errors in equipment, storage, or people. But disasters tend to happen to entire facilities, not just a portion of the equipment inside those facilities. Tivoli Storage Manager will prepare an additional copy of your active data for safekeeping at an off-site location, to provide that extra protection against disasters. Should a disaster strike and destroy your online storage and computers, the off-site copy of your active data can be restored to new computers to get your business up and running quickly.

Archive-Retrieve

Tivoli Storage Manager goes beyond just data backups to include data archiving. Until online storage is as inexpensive as offline storage, archiving inactive data is an effective way to reduce your online storage costs. The cost of storing a gigabyte of data on online storage is typically much more expensive than the same gigabyte on offline storage. Some percentage of your data is inactive if it hasn't been accessed in weeks if not months. Does that inactive data need to remain on expensive online storage? Tivoli Storage Manager will move that inactive data to offline storage freeing up online disk space for more important active data. Should you find that the inactive data you archived must be used again, Tivoli Storage Manager will retrieve that data for you.

HSM

Tivoli Storage Manager also includes a more automated version of archive called Hierarchical Storage Management or HSM. Like archiving, HSM removes data from online storage and puts it on less expensive offline storage. But unlike archive, HSM leaves a data-stub on online storage that shows the name of the removed file. With this stub, you can easily access the offline data albeit much more slowly than if it were online. Tivoli Storage Manager's HSM capabilities are automated. Tivoli Storage Manager watches online data files to see how often they are used. If not opened for an administrator specified length of time, they are removed to offline storage leaving only the data-stub behind. For many businesses with huge amounts of data, but not all of it needed online all the time, HSM is one of the best ways to save on storage costs.

24x365 Application Protection

Some of todays most business-critical application programs must remain on and active 24 hours a day for 365 days a year. Fortunately, the manufacturers of some of these important programs understand the need for data protection. Some applications have a built-in capability to control external data protection applications. By directly controlling the time and method by which a data transfer to offline storage occurs, the application can continue operating with little or no interruption.

Tivoli Storage Manager's Advantages

Management

Tivoli Storage Manager is a client-server application. One Tivoli Storage Manager server handles hundreds of Tivoli Storage Manager clients. Tivoli Storage Manager's administration control is extremely flexible via a hierarchy of administrators, each designated with different management authority levels and specific domains defining user groups or applications. Multiple administrators can manage Tivoli Storage Manager simultaneously with full data integrity. Multiple Tivoli Storage Manager servers can be controlled from any Tivoli Storage Manager server or via a Web interface from any computer. Data restore requests can be initiated and controlled from the Tivoli Storage Manager client, greatly reducing workload for the administrator. The heart of the Tivoli Storage Manager server is an integrated relational database. This database catalogs each data transfer backup, archive, HSM, and the complete set of data for every Tivoli Storage Manager client. If you tell Tivoli Storage Manager to do data backups every day, the database allows the restore of data from every day in the past for as far back as you specify. Like a time machine, Tivoli Storage Manager lets you go back in time to previous versions of your data files. You specify the frequency of backups, where the copied data is held (magnetic disk storage pool, optical disk, and data tape), how long it is held there until migrating the next storage type, and how long each version is kept before it is erased, and the space it used is made available for new data copies. You also specify how often data tapes should be tested for data integrity and what percent of unused tape is there before its data is consolidated to another tape (freeing complete tapes for reuse), and how quickly should data from single users be migrated from multiple tapes to a single tape to speed data restores.

Automation

All the management capabilities of Tivoli Storage Manager can be automated. Automation control is via an extremely granular policy engine. This engine can be configured down to the individual file level to cover the who, what, where, when, and how of data transfers. Who has access to this file? What data should be transferred? Where should it be transferred to? When should Tivoli Storage Manager check to see if the file has changed and must be transferred again? How should the transfer occur? With Tivoli Storage Manager's policy-based automation engine configured and enabled, Tivoli Storage Manager really is a set-it and forget-it application. Tivoli Storage Manager reports what it has done and alerts you to anything out of the ordinary.

Support

The best automation and management features for data protection mean little if they won't work with the computers you have. Tivoli Storage Manager's client software supports 17 different operating systems. Tivoli Storage Manager's server software runs on eight operating systems. Platforms vary from laptop computers all the way up to mainframe computers. Any supported server can work with any supported client, all cross-platform: Solaris with Windows, AIX with Solaris, OS/390® with HP-UX, any combination. Tivoli Storage Manager supports more than 400 offline storage devices including optical disk and tape. To make sure your backups and restores can happen as efficiently as possible, Tivoli Storage Manager also supports multiple network types — dial-up, the Internet, WAN, LAN, and SAN. Each is maximized for the data bandwidth they are capable of reaching. Tivoli Storage Manager is also an open product. Its application programming interface (API) is available to anyone through the Tivoli Ready program.

Transfer

Even with the largest data pipes connecting servers and clients, Tivoli Storage Manager minimizes the amount of data going over those pipes. Because of Tivoli Storage Manager's integrated relational database, Tivoli Storage Manager is smart. Smart enough to know that if a file hasn't changed, it doesn't need to be backed up again — ever. Smart enough to know that if only a few bytes of a file have changed, only those bytes must be backed up again. For those data transfers that include many bytes, Tivoli Storage Manager is optimized for disk-to-disk transfers. Instead of transferring data from the disk of a client computer, over the network, directly to a tape, Tivoli Storage Manager will instead make the first transfer to a disk storage pool. After an administrator-specified length of time (hours, days, or weeks), the data on that storage pool is migrated to other, less-expensive, offline storage devices. This technique allows more data to be moved faster, reducing the total time of all data transfers both from and to clients. Disk-to-disk provides a data transfer technique better matched to the higher bandwidths of SANs and other gigabit networks. At the other end of the bandwidth spectrum, if a dial-up or Internet connection is dropped, Tivoli Storage Manager is smart enough to pick up where it left off. Instead of starting a transfer all over again when the connection is restored, Tivoli Storage Manager continues from where it previously ended.

IBM Tivoli Storage Manager helps protect your data, and IBM's service and support organization is a resource for Tivoli Storage Manager users. Recognized as one of the best service and support organizations in the world, IBM has been supporting Tivoli Storage Manager around the globe since 1999 and its previous versions, called ADSM, for more than a decade. Thousands of organizations are using Tivoli Storage Manager today with well more than a million computers protected. Tivoli Storage Manager is a comprehensive data protection application.

Reference Information

For information on Tivoli Storage Manager V5.1.5, you may refer to Software Announcement 202-276 , dated October 8, 2002.

For information on Tivoli Storage Manager V5.1, you may refer to Software Announcement 202-198 , dated August 27, 2002, and Software Announcement 202-078 , dated April 9, 2002.

For information on Tivoli Storage Manager for System Backup and Recovery V5.5, refer to Software Announcement 202-348 , dated December 17, 2002.

For information on Tivoli Storage Manager, S/390® Edition V5.1, refer to Software Announcement 202-109 , dated May 7, 2002.

For information on Tivoli Storage Manager V4.2, refer to Software Announcement 201-194 , dated June 26, 2001.

For information on Tivoli Storage Manager, V4.1, refer to Software Announcement 200-245 , dated July 25, 2000.

For information on Tivoli Storage Manager V3.7 and related products, refer to Software Announcement 299-281 , dated September 28, 1999.

For information on ADSM for AS/400®, V3.1, refer to Software Announcement 298-304 , dated September 1, 1998.

For information on Tivoli ADSM for VM/ESA® and MVS™, V3.1, refer to Software Announcement 299-126 , dated May 24, 1999.

For information on Tivoli Decision Support, refer to Software Announcement 298-408 , dated October 27, 1998.

For information on Data Protection for Oracle on AIX, refer to Software Announcement 297-011 , dated January 28, 1997.

For information on Data Protection for Oracle on Sun Solaris, refer to Software Announcement 297-288 , dated August 5, 1997.

For information on Data Protection for Oracle on HP-UX, refer to Software Announcement 298-042 , dated February 9, 1998.

For information on Data Protection for Oracle on Windows NT®, refer to Software Announcement 298-170 , dated June 2, 1998.

For information on Data Protection for Lotus Notes® on AIX and Windows NT, refer to Software Announcement 297-289 , dated August 5, 1997.

For information on Data Protection for MS SQL, refer to Software Announcement 297-459 , dated November 11, 1997.

For information on Data Protection for MS Exchange, refer to Software Announcement 298-097 , dated March 31, 1998.

For information on Data Protection for mySAP.com technology, refer to Software Announcement 200-057 , dated March 28, 2000.

For information on Tivoli Data Protection for IBM Enterprise Storage Server and EMC Symmetrix Offers Simpler for Oracle and R/3, refer to Software Announcement 200-243 , dated July 25, 2000.

For information on IBM Tivoli Data Protection for Enterprise Storage Server Databases, V1.2, refer to Software Announcement 201-351 , dated November 27, 2001.

For information on IBM Tivoli Data Protection for Enterprise Storage Server for R/3, V1.1, refer to Software Announcement 200-425 , dated November 28, 2000.

For information on Tivoli Data Protection for WebSphere Application Server V1.1, refer to Software Announcement 201-348 , dated November 27, 2001.

Trademarks

 
The e-business logo, zSeries, z/OS, pSeries, SP, Informix, Enterprise Storage Server, and MVS are trademarks of International Business Machines Corporation in the United States or other countries or both.
 
AIX, DB2, FlashCopy, WebSphere, RS/6000, OS/400, DB2 Universal Database, OS/390, S/390, AS/400, and VM/ESA are registered trademarks of International Business Machines Corporation in the United States or other countries or both.
 
Microsoft is a trademark of Microsoft Corporation.
 
Windows and Windows NT are registered trademarks of Microsoft Corporation.
 
UNIX is a registered trademark of the Open Company in the United States and other countries.
 
Tivoli is a registered trademark of International Business Machines Corporation or Tivoli Systems Inc. in the United States or other countries or both.
 
Domino is a trademark of Lotus Development Corporation and/or IBM Corporation.
 
Lotus Notes is a registered trademark of Lotus Development Corporation and/or IBM Corporation.
 
mySAP.com is a registered trademark of SAP AG in Germany and several other countries.
 
Other company, product, and service names may be trademarks or service marks of others.

Education Support

Training is available, or will be available, for IBM Tivoli® products. Education is offered though IBM Learning Services, and through IBM Tivoli Software Authorized Training Providers.

For current information on IBM Tivoli software education, visit the IBM Tivoli Software Education home page at:

or call 888-746-3331.

Current schedule information for Tivoli training is available on the Tivoli Software Education Schedules page at:

Offering Information

Product information will be available on day of announcement through the Offering Information tool at:

and through the Passport Advantage Web site at:

Publications

The following publications can be ordered from the IBM Publications Center after planned availability.

                                                  Order
Title                                             Number
 
IBM Tivoli Storage Manager Read This              GI11-0866(1)
 First V5.2
IBM Tivoli Storage Manager for System             GI11-3990(1)
 Backup and Recovery Read This First
 V5.6
 
IBM Tivoli Storage Manager AIX(R) Quick           GC32-0770(1)
 Start V5.2
IBM Tivoli Storage Manager AIX                    GC32-0768(2)
 Administrator's Guide V5.2
IBM Tivoli Storage Manager AIX                    GC32-0769(2)
 Administrator's Reference V5.2
 
IBM Tivoli Storage Manager HP-UX Quick            GC32-0774(1)
 Start V5.2
IBM Tivoli Storage Manager HP-UX                  GC32-0772(2)
 Administrator's Guide V5.2
IBM Tivoli Storage Manager HP-UX                  GC32-0773(2)
 Administrator's Reference V5.2
 
                                                  Order
Title                                             Number
 
IBM Tivoli Storage Manager Sun Solaris            GC32-0780(1)
 Quick Start V5.2
IBM Tivoli Storage Manager Sun Solaris            GC32-0778(2)
 Administrator's Guide V5.2
IBM Tivoli Storage Manager Sun Solaris            GC32-0779(2)
 Administrator's Reference V5.2
 
IBM Tivoli Storage Manager Linux Quick            GC23-4692(1)
 Start V5.2
IBM Tivoli Storage Manager Linux                  GC23-4690(2)
 Administrator's Guide V5.2
IBM Tivoli Storage Manager Linux                  GC23-4691(2)
 Administrator's Reference V5.2
 
IBM Tivoli Storage Manager Windows(R)             GC32-0784(1)
 Quick Start V5.2
IBM Tivoli Storage Manager Windows                GC32-0782(2)
 Administrator's Guide V5.2
IBM Tivoli Storage Manager Windows                GC32-0783(2)
 Administrator's Reference V5.2
 
IBM Tivoli Storage Manager for AIX                GC32-0771
 Storage Agent User's Guide V5.2
IBM Tivoli Storage Manager for HP-UX              GC32-0727
 Storage Agent User's Guide V5.2
IBM Tivoli Storage Manager for Windows            GC32-0785
 Storage Agent User's Guide V5.2
IBM Tivoli Storage Manager for Sun                GC32-0781
 Solaris Storage Agents User's Guide V5.2
IBM Tivoli Storage Manager for Linux              GC23-4693
 Storage Agent User's Guide V5.2
 
IBM Tivoli Storage Manager OS/390(R)              GC32-0777(1)
 and z/OS(TM) Quick Start V5.2
IBM Tivoli Storage Manager OS/390 and             GC32-0775
 z/OS Administrator's Guide V5.2
IBM Tivoli Storage Manager OS/390 and             GC32-0776
 z/OS Administrator's Reference V5.2
 
Tivoli Storage Manager V3.1 VM Quick              GC35-0351(1)
 Start
Tivoli Storage Manager V3.1 VM                    GC35-0352
 Administrator's Guide
Tivoli Storage Manager V3.1 VM                    GC35-0353
 Administrator's Reference
 
IBM Tivoli Storage Manager OS/400(R)              GC23-4696(1)
 PASE Quick Start V5.2
IBM Tivoli Storage Manager OS/400                 GC23-4694
 PASE Administrator's Guide V5.2
IBM Tivoli Storage Manager OS/400                 GC23-4695
 PASE Administrator's Reference V5.2
 
Tivoli Storage Manager SANergy(TM)                GC32-0740
 Administrator's Guide V3.2
 
Installing and Configuring the Tivoli             GC32-0744
 Data Warehouse V1.2
 
                                                  Order
Title                                             Number
 
IBM Tivoli Storage Manager Warehouse              SC32-9080
 Enablement Pack:  Implementation Guide
 V5.2 (available September 26, 2003)
 
IBM Tivoli Storage Manager Messages               GC32-0767(2)
 V5.2
 
IBM Tivoli Storage Manager for NetWare:           GC32-0786
 Backup-Archive Client Installation and
 User's Guide V5.2
IBM Tivoli Storage Manager for UNIX(R):           GC32-0789(2)
 Backup-Archive Clients Installation and
 User's Guide V5.2
IBM Tivoli Storage Manager for Windows:           GC32-0788(2)
 Backup-Archive Clients Installation and
 User's Guide V5.2
IBM Tivoli Storage Manager for                    GC32-0787
 Macintosh:  Backup-Archive Client
 Installation and User's Guide V5.2
IBM Tivoli Storage Manager for Space              GC32-0794
 Management for UNIX:  User's Guide V5.2
 
IBM Tivoli Storage Manager Using the              GC32-0793
 Application Program Interface V5.2
 
IBM Tivoli Storage Manager for System             GC32-9076
 Backup and Recovery User's Guide V5.6
 
IBM Tivoli Storage Manager for Databases          SC32-9064
 V5.2 Data Protection for Oracle for
 UNIX Installation and User's Guide
IBM Tivoli Storage Manager for Databases          SC32-9065
 V5.2 Data Protection for Oracle for
 Windows Installation and User's Guide
IBM Tivoli Storage Manager for Databases          SC32-9059
 V5.1.5 Tivoli Data Protection for MS
 SQL Server Installation and User's
 Guide
IBM Tivoli Storage Manager for Mail               SC32-9058
 V5.1.5 Data Protection for MS Exchange
 Server Installation and User's Guide
IBM Tivoli Storage Manager for Mail V5.2          SC32-9056
 Data Protection for Lotus(R)
 Domino(TM) for UNIX and OS/400
 Installation and User's Guide
IBM Tivoli Storage Manager for Mail               SC32-9057
 V5.1.5 Data Protection for Lotus Domino
 for Windows Installation and User's
 Guide
Tivoli Data Protection for Informix(TM)           SH26-4095
 Installation and User's Guide
IBM Tivoli Storage Manager for                    SC33-6340
 Enterprise Resource Planning V5.2
 Data Protection for mySAP.com(R)
 Technology Installation and User's
 Guide for Oracle V3.3
IBM Tivoli Storage Manager for                    SC33-6341
 Enterprise Resource Planning V5.2 Data
 Protection for mySAP.com Technology
 Installation and User's Guide for
 DB2(R) UDB V3.3
IBM Tivoli Storage Manager for                    SC32-9075
 Application Servers V5.2 Data
 Protection for Application Server V5.0
 Installation and User's Guide
IBM Tivoli Storage Manager for Hardware           SC32-9060
 V5.1.5 Data Protection for Enterprise
 Storage Server(TM) Databases (DBS UDB)
 Installation and User's Guide V5.2
 
                                                  Order
Title                                             Number
 
IBM Tivoli Storage Manager for Hardware           SC32-9061
 V5.1.5 Data Protection for Enterprise
 Storage Server Databases (Oracle)
 Installation and User's Guide V5.2
IBM Tivoli Storage Manager for Hardware           SC33-8205
 V5.2 Data Protection for IBM ESS for
 mySAP.com Technology Installation and
 User's Guide for Oracle V1.2
IBM Tivoli Storage Manager for Hardware           SC33-8204
 V5.2 Data Protection for IBM ESS for
 mySAP.com Technology Installation and
 User's Guide for DB2 UDB V1.2.

The English publications CD-ROM (SK3T-8176) will be available by June 27, 2003.

Note: Usage information for the OS/390 UNIX client is available in the IBM Tivoli Storage Manager for UNIX — Backup-Archive Clients Installation and User's Guide publication.

1
These titles are included here to indicate that additional hardcopies of these entitled publications may be ordered for a fee.
2
These titles include information on NDMP.

The Publications Center is a worldwide central repository for IBM product publications and marketing material with a catalog of 70,000 items. Extensive search facilities are provided. Payment options for orders are via credit card or customer number. A large number of publications are available online in various file formats, and they can all be downloaded free of charge.

The IBM Publications Center Portal:

Displayable Softcopy Publications: English versions of the Tivoli Storage Manager product manuals are offered in displayable softcopy form. All unlicensed manuals are included.

These displayable manuals can be used with the Adobe Acrobat Reader, or an HTML browser in any of the supported environments.

The Adobe Acrobat browser can be found at the Adobe Web site:

Terms and conditions for use of the machine-readable files are shipped with the files.

The Tivoli Storage Manager publications are available in HTML and PDF formats on the Tivoli Web site at:

Technical Information

Specified Operating Environment

Hardware and Software Requirements

Tivoli Storage Manager Supported Devices

Refer to the following Web site for the list of devices that are supported by Tivoli Storage Manager (5698-ISM) and for those that are supported by Tivoli Storage Manager Extended Edition (5698-ISX). Libraries that have more than 3 drives or more than 40 tape slots require the Extended Edition.

Server and Backup-Archive Client Requirements

The current minimum disk space requirement for installing a UNIX-based Tivoli Storage Manager backup-archive client is approximately 25 MB, with an additional 5 MB required for the API.

The current minimum disk space requirement for installing a desktop Tivoli Storage Manager backup-archive client will vary up to 30 MB, with an additional 5 MB required for the API.

The minimum memory requirement for running the backup-archive clients ranges from 1 MB up to 20 MB. This does not include the installed client package, nor any of the individual options that may be associated with a given client, including the API, GUI, and driver options you may have selected at installation.

All of the communication protocols supported for each server and client are included below. The actual communication protocols that can be used for any particular server/client combination are limited to those protocols supported by both server and client.

The information provided below is to let you know if you can implement the Tivoli Storage Manager server in a 32-bit and/or 64-bit environment or backup your client in a 32-bit and/or 64-bit environment. Refer to the Web site, referenced below, for more detailed information.

These server requirements and backup-archive client requirements may experience some modifications on an ongoing basis, which typically result from product maintenance and client modifications. For the most current and specific server or backup-archive client requirements and installation instructions, be sure to review the README file instructions that accompany the products being installed.

For the most current Tivoli Storage Management products versions supported and related information, refer to the Tivoli Storage Manager Web site:

In addition, this Web site provides access to a knowledge base of known solutions, hints and tips, technical notes, README files, product fixes and refreshes, product documentation, and more. The knowledge database is located under Self Help.

Tivoli Storage Manager Web Interface Requirements

The Tivoli Storage Manager Web administrative interface for the server and a Web client interface for client machines, require a Java™ Swing- (at JRE 1.3.1) capable Web browser. (For platform and browser-specific JRE notes, refer to the README file.)

  • Netscape Navigator 6.0 (which contains Swing support), or later
  • Netscape Navigator 4.7, or later with Java Plug-in 1.3.1
  • MS Internet Explorer 5.0, or later with Java Plug-in 1.3.1

Refer to the Tivoli Storage Manager Backup-Archive Client Requirements section for the specific operating system levels supported for the Web clients. TCP/IP is the only communication protocol supported for this client interface.

For platform and browser specific JRE notes, refer to the README file.

Tivoli Storage Manager Server Requirements

AIX Server Requirements for Tivoli Storage Manager V5.2

The Tivoli Storage Manager server on AIX requires the following hardware and software:

  • Machine — RS/6000®, either 32 or 64 bit or pSeries™
  • Minimum memory and space requirement to run:
    • RAM — 128 MB
    • Disk space — 78 MB — refer to the README file
  • Operating system — IBM AIX 5L V5.1 (32 bit or 64 bit) or later, or AIX 5.2 (32 bit or 64 bit)
  • Communication Protocol — one of the following:
    • TCP/IP, which comes standard with AIX
    • Shared Memory Protocol (for AIX Client only)

HP-UX Server Requirements for Tivoli Storage Manager V5.2

The Tivoli Storage Manager server on HP-UX requires the following hardware and software:

  • Machine — An HP 9000 Series 800 Business Server.
  • WSIO-based SCSI bus architecture — HSC or PCI bus. (The SIO-based Precision Bus is not compatible with this release.)
  • Minimum memory and space requirement to run:
    • RAM — 128 MB
    • Disk space — 100 MB for installed files, database, recovery log, and utilities; 60 MB for swap space — refer to the README file
  • Operating system — HP-UX 11.0 (32 bit or 64 bit) or 11.11 (11i Version 1.0) (32 bit and 64 bit)
  • Communication Protocol:
    • TCP/IP, which comes standard with HP-UX
    • Shared Memory Protocol (for HP-UX Client)
    • Simple Network Management Protocol (SNMP DPI®)

Additional Requirements:

  • Transfer a client from the distribution medium to the target workstation
    • Additional temporary disk space is required during the transfer

Linux x86 Server Requirements for Tivoli Storage Manager V5.2

The Tivoli Storage Manager server on Linux x86 requires the following hardware and software:

  • Machine — An Intel® 32-bit symmetric multiprocessor (SMP) or uniprocessor (UP)
  • Minimum memory and space requirement to run:
    • RAM — 128 MB
    • Disk space — 68 MB hard disk space (includes full install, 9 MB recovery log, 17 MB database)
  • Operating system requirements
    • Red Hat Linux Advanced Server 2.1 with kernel 2.4.9-e.10 (UP) or 2.4.9-e.10enterprise SMP
    • SuSE Enterprise Server 7 with kernel 2.4.18 (Release 243) or SuSE Enterprise Server 8/United Linux 1.0

    Note: Only the following vendor kernel configurations are supported:

    • Red Hat 32 bit: 2.4.9-e.10, 2.4.9-e.10enterprise
    • SuSE Enterprise Server 7 32-bit only: 2.4.18-4 GB (for UP), 2.4.18-64GB-SMP (for SMP). The kernel must be release 243.
  • V2.2.4, or later of the GNU C libraries needs to be installed on the target machine
  • Communication Protocol
    • TCP/IP, which comes standard with Linux x86

Linux zSeries™ Server Requirements for Tivoli Storage Manager V5.2

The Tivoli Storage Manager server on Linux zSeries requires the following hardware and software:

  • Machine: A zSeries 900 or 800 server with either native LPARS or VM or guests. 31-bit and 64-bit LPARs and guests are supported.
  • Minimum memory and space requirements:
    • RAM — 128 MB
    • Disk space — 68 MB hard disk space (includes full install, 9 MB recovery log, 17 MB database)
  • Linux Operating System supported:
    • SuSE Linux Enterprise Server 8 with kernel level 2.4.19-3suse-SMP.
  • Version 2.2.5-87, or later of the GNU C Libraries needs to be installed on the target server.
  • Communication Protocol
    • TCP/IP, which comes standard with Linux

Linux pSeries Server Requirements for Tivoli Storage Manager V5.2

The Tivoli Storage Manager server on Linux pSeries requires the following hardware and software:

  • Machine — One of the following IBM systems:
    • RS/6000 44P Model 170, 44P Model 260, 44P Model 270
    • pSeries 610, pSeries 620, pSeries 630, pSeries 640, pSeries 660, pSeries 670, pSeries 690

    Up-to-date information on the hardware requirements can be found at:

  • Minimum memory and space requirement to run:
    • RAM — 128 MB
    • Disk space — 68 MB hard disk space (includes full install, 9 MB recovery log, 17 MB database)
  • Operating systems supported
    • SuSE Enterprise Server 8 with kernel 2.4.19-ul1-ppc64-SMP
  • Version 2.2.5-108, or later of the GNU C libraries needs to be installed on the target machine
  • Communication Protocol
    • TCP/IP, which comes standard with Linux

Sun Solaris Server Requirements for Tivoli Storage Manager V5.2

The Tivoli Storage Manager server on Sun Solaris requires the following hardware and software:

  • Machine — Any Sun system which supports the Sun4u architecture
  • Minimum memory and space requirement to install:
    • RAM — 256 MB / CPU
    • Disk space — 200 MB
  • Operating system — Sun Solaris 8 (64 bit), or 9 (64 bit)
  • Communication Protocol — one of the following:
    • TCP/IP, which comes standard with Sun Solaris
    • Shared Memory Protocol (for Sun Solaris Client)

Additional Requirements:

  • Transfer a client from the distribution medium to the target workstation
    • Additional temporary disk space is required during the transfer

Windows Server Requirements for Tivoli Storage Manager V5.2

The Tivoli Storage Manager server on Windows requires the following hardware and software:

  • Machine — An Intel Pentium® or compatible processor, or multiprocessor-based computer. An Intel Itanium-based 64-bit processor, or multiprocessor-based computer.

    Note: The 64-bit versions of Windows Server 2003, Enterprise Edition and Windows Server 2003, Datacenter Edition are only compatible with 64-bit Intel Itanium-based systems.

  • Minimum memory and space requirement to run:
    • RAM — 256 MB
    • Disk space — 110 MB

      The minimum memory requirement is for Tivoli Storage Manager. If your version of Windows has a higher minimum requirement, that should take precedence.

  • Operating system — one of the following:
    • Windows Server 2003 — Standard Edition — 32 bit3
    • Windows Server 2003 — Enterprise Edition — 32 bit3
    • Windows Server 2003 — Datacenter Edition — 32 bit3
    • Windows Server 2003 — Enterprise Edition — 64 bit3
    • Windows Server 2003 — Datacenter Edition — 64 bit3
    • Windows 2000 Professional
    • Windows 2000 Server
    • Windows 2000 Advanced Server
    • Windows 2000 Datacenter Server

      Note: For Windows 2000, all service packs are supported.

      3
      Tivoli intends to support the Windows Server 2003 family within 90 days of Windows 2003 product release. This information represents IBM's current intentions, goals, and objectives, and is subject to change or withdrawal without additional or prior notice.
  • Communication Protocol — One of the following, which comes standard with the current Windows 2000 or Windows 2003 operating system:
    • Named Pipes
    • TCP/IP

OS/400 PASE Server Requirements for Tivoli Storage Manager V5.2

The Tivoli Storage Manager server for OS/400 PASE requires the following hardware and software:

  • Machine — Any IBM eServer iSeries™ which supports the operating system
  • Minimum memory and space requirement to run:
    • At least 128 MB of memory (a minimum of 256 MB is recommended)
    • Disk space — 110 MB

      You may need additional space depending on the number of client files, including versions, and the backup destination disk.

  • Operating system — OS/400 V5R1 or V5R2

    Note: You must order PASE, Option 33 of OS/400 (5722SS1).

  • Communication Protocol
    • TCP/IP, included with OS/400 and PASE

OS/390® and z/OS Server Requirements for Tivoli Storage Manager V5.2

A Tivoli Storage Manager for OS/390 and z/OS server requires the following hardware and software:

  • Machine — Any S/390 or zSeries architecture CPU
  • Minimum disk space requirement to run (refer to the product README file)
  • Operating system — one of the following:
    • z/OS V1R1, or later
    • OS/390 V2R10, or later
  • SMP/E
  • Language Environment®
  • Communication Protocol — one of the following:
    • APPC (VTAM® LU6.2)
    • 3270 Extended Data Stream (VTAM LU2.0)
    • IBM TCP/IP Communications Server (CS) for OS/390 or z/OS Communications Server

TSO Administrative Client

A TSO client is provided as an administrative client with Tivoli Storage Manager for OS/390 and z/OS. It is intended for execution under the TSO environment and requires the following hardware and software:

  • Language Environment
  • Communication Protocol — one of the following:
    • APPC, (VTAM LU6.2)
    • IBM TCP/IP Communications Server (CS) for OS/390 or z/OS Communications Server

VM Server Requirements for Tivoli Storage Manager V5.2 (at V3.1 functional level)

A Tivoli Storage Manager for VM server requires the following hardware and software:

  • Any S/390 or zSeries architecture CPU
  • z/VM™ V3R1, z/VM V4R2, or later
  • Language Environment
  • One of the following communications protocols:
    • TCP/IP, requiring TCP/IP Feature for z/VM for V3.1 or TCP/IP for z/VM V4

CMS Administrative Client

An administrative client is provided for CMS. It is shipped with the VM server and has no additional requirements beyond those stated for the VM server. (Refer to the section on the Tivoli Storage Manager for VM server for the requirements list.)

Tivoli Storage Manager Backup-Archive Client Requirements

AIX Backup-Archive Client

An AIX backup-archive client requires the following hardware and software:

  • Machine — RS/6000 or pSeries
  • Minimum memory and space requirement to run:
    • RAM — 128 MB
    • Disk space — refer to the README file
  • Operating system — one of the following:
    • AIX 5.1 (32 bit or 64 bit)
    • AIX 5.2 (32 bit or 64 bit)
  • X Windows System, X11R6
  • Motif 2.0
  • Common Desktop Environment (CDE)
  • Java JRE 1.3.1, or later (for the new Java GUI only)
  • Communication Protocol — one of the following:
    • TCP/IP, which comes standard with AIX/6000 (the only one used for Web client)
    • Shared Memory (with AIX server only)
  • Filesystems supported for backup-archive operations:
    • JFS
    • JFS2
    • GPFS
    • Veritas (VxFS) 3.4

For HACMP:

  • Machine — at least two identical pSeries (RS/6000), SSA shared hard disk array, and one additional network adapter for each machine
  • Operating system
    • AIX 5.1 (32 bit or 64 bit)
    • HACMP 4.4 or 4.5

Client Capabilities:

  • Administrative Client Command Line Interface (CLI)
  • Backup-Archive CLI
  • Backup-Archive Java Graphical User Interface (Java GUI)
  • Backup-Archive Native Graphical User Interface (Motif GUI)
  • Backup-Archive Web Client Interface
  • Tivoli Storage Manager API
  • X/Open API (32 bit)
  • AFS®/DFS™ (on AFS 3.6, DFS 3.1) at V5.1 functional level

Additional client capabilities requirements (over and above the system requirements stated above for a backup-archive client):

  • Tivoli Storage Manager API support
    • Additional disk space — refer to the README file
  • Administrative Client CLI

AIX HSM Client

An AIX HSM client requires IBM Tivoli Storage Manager for Space Management (5698-HSM) in addition to either IBM Tivoli Storage Manager (5698-ISM) or IBM Tivoli Storage Manager Extended Edition (5698-ISX), and the following hardware and software:

  • Minimum hardware configuration:
    • Machine — RS/6000 or pSeries
    • RAM — 256 MB
    • Disk space — 1 GB disk space for an HSM managed file system
  • Recommended hardware configuration:
    • Multiprocessor system (RS/6000)
    • RAM — 512 MB
    • Disk space — 10 GB disk space for an HSM managed file system
  • Operating system — one of the following:
    • AIX 5.1 (32 bit or 64 bit)
    • AIX 5.2 (32 bit or 64 bit)
  • X Windows System, X11R6
  • Motif 2.0
  • CDE
  • JFS or GPFS (GPFS V1.5, or later)
  • Communication Protocol
    • TCP/IP, which comes standard with AIX/6000
    • Shared Memory (with AIX server only)

For HACMP:

  • Machine — at least two identical pSeries (RS/6000), SSA shared hard disk array, or FAStT500/700 SCSI connected disks, and one additional network adapter for each machine
  • Operating system
    • AIX 5.1 (32 bit)
    • HACMP 4.4 or 4.5

Client Capabilities:

  • HSM Client CLI (requires Tivoli Storage Manager for Space Management)
  • HSM Client GUI (requires Tivoli Storage Manager for Space Management)

Apple Macintosh Backup-Archive Client

An Apple Macintosh backup-archive client requires the following hardware and software:

  • Machine — Any PowerBook, or Power Macintosh personal computer (G3, or higher)
  • Minimum memory and space requirement to run:
    • RAM — 128 MB
    • Disk space — refer to the README file
  • Operating system — Macintosh OS X, V10.x (where x>=1.5)
  • Communication Protocol:
    • TCP/IP

Client Capabilities:

  • Backup-Archive GUI

Hewlett-Packard HP-UX Backup-Archive Client

An HP-UX backup-archive client requires the following hardware and software:

  • Machine — HP 9000 Series 700 or 800 workstation or server
  • Minimum memory and space requirement to run:
    • RAM — 256 MB
    • Disk space — 70 MB
  • Operating system — HP-UX level 11.0 (32 bit or 64 bit) or 11.11 (11i Version 1.0) (32 bit or 64 bit)
  • The X Windows System X11R6
  • Motif 2.0
  • CDE
  • Java JRE 1.3.1, or later (for the new Java GUI only)
  • Communication Protocol:
    • TCP/IP, which comes standard with HP-UX
    • Shared Memory (with HP-UX server only)

Client Capabilities:

  • Administrative Client CLI
  • Backup-Archive CLI
  • Backup-Archive Java Graphical User Interface (Java GUI)
  • Backup-Archive Native Graphical User Interface (Motif GUI)
  • Backup-Archive Web Client Interface
  • Tivoli Storage Manager API
  • X/Open API (32 bit)

Additional client capabilities requirements (over and above the system requirements stated above for the backup-archive client):

  • Tivoli Storage Manager API
    • Additional disk space — refer to the README file

Linux for x86 Backup-Archive Client

A Linux for x86 backup-archive client requires the following hardware and software:

  • Machine — x86-based PC architecture (for example, Pentium), or higher
  • Minimum memory and space requirement to run:
    • RAM — 128 MB
    • Disk space — refer to the README file
  • Operating system requirements:
    • Linux kernel 2.4.x (for x=2, or later)
    • glibc 2.2.2
    • libstdc++ 2.9.x (for x=6, or later)
    • RPM 3.0.x or 4.0 (for x=0, or later)
    • X Windows System X11R6 (for end-user GUI only — refer to the README file for more information)
    • Java JRE 1.4.1, or later (for the new Java GUI only)
  • The following distributions fulfill the requirements:
    • Red Hat 7.2, 7.3, 8, and Advanced Server 2.1
    • SuSE 7.3, 8.0, 8.1, and SLES 7 and 8
    • TurboLinux 7.5 and 8.0

      Note: The Linux for x86 client was certified by Tivoli for these distributions. Verify for other distributions that the software requirements listed above are fulfilled.

  • Communication Protocol:
    • TCP/IP, which comes standard with Linux

Client Capabilities:

  • Administrative Client CLI
  • Backup-Archive CLI
  • Backup-Archive Java Graphical User Interface (Java GUI)
  • Backup-Archive Native Graphical User Interface (Motif GUI)
  • Backup-Archive Web Client Interface
  • Tivoli Storage Manager API

Additional client capabilities requirements (over and above the system requirements stated above for the backup-archive client):

  • Tivoli Storage Manager API
    • An additional 5 MB of disk space

Linux for pSeries Backup-Archive Client

A Linux for pSeries backup-archive client requires the following hardware and software:

  • Machine — pSeries 610, pSeries 620, pSeries 630, pSeries 640, pSeries 660, pSeries 670, pSeries 690
  • Minimum memory and space requirement to run:
    • RAM — 128 MB
    • Disk space — refer to the README file
  • Operating system requirements:
    • Linux kernel 2.4.x (for x=19, or later)
    • glibc 2.2.5, or later
    • libstdc++ 3.2, or later
    • RPM 3.0.x or 4.0 (for x=6, or later)
    • Java JRE 1.3.1 (for the new Java GUI only)
  • The following distribution fulfills the requirements:
    • SuSE 8.0

      Note: The Linux for pSeries client was certified by Tivoli for this distribution. Verify, for other distributions, that the software requirements listed above are fulfilled.

  • Communication Protocol:
    • TCP/IP, which comes standard with Linux

Client Capabilities:

  • Administrative Client CLI
  • Backup-Archive CLI
  • Backup-Archive Java Graphical User Interface (Java GUI)
  • Backup-Archive Native Graphical User Interface (Motif GUI)
  • Backup-Archive Web Client Interface
  • Tivoli Storage Manager API

Additional client capabilities requirements (over and above the system requirements stated above for the backup-archive client):

  • Tivoli Storage Manager API
    • An additional 5 MB of disk space

Linux for IBM eServer zSeries and S/390 Backup-Archive Client

A Linux for zSeries and S/390 backup-archive client requires the following hardware and software:

  • Machine — A 9672 G5 or G6, Multiprise® 3000, or zSeries 900 or 800 in 31 bit or 64 bit mode
  • Minimum memory and space requirement to run:
    • RAM — 128 MB
    • Disk space — refer to the README file
  • Operating system requirements:
    • Linux kernel 2.4.x (for x=7, or later)
    • glibc 2.2.x (for x=2, or later)
    • libstdc++ 2.10.x (for x=0, or later)
    • RPM 3.0.x (for x=6, or later)
  • The following distribution fulfills the requirements:
    • SuSE Linux Enterprise Server 7 and 8 for S/390 and zSeries

      Note: The Tivoli Storage Manager client for Linux zSeries or S/390 client was only certified on the SuSE distribution. If other vendors are used, the operating system requirements have to be validated.

  • Communication Protocol:
    • TCP/IP, which comes standard with Linux

Client Capabilities:

  • Administrative Client CLI
  • Backup-Archive CLI
  • Backup-Archive Web Client Interface
  • Tivoli Storage Manager API

Additional client capabilities requirements (over and above the system requirements stated above for the backup-archive client):

  • Tivoli Storage Manager API — an additional 5 MB of disk space

Novell NetWare Backup-Archive Client

A Novell NetWare backup-archive client requires the following hardware and software:

  • Machine — A personal computer or workstation running as a NetWare file server
  • Minimum memory and space requirement to run:
    • RAM — 1 MB for each 8,000 files per volume
    • Disk space — refer to the README file
  • Operating system — Novell NetWare 5.1 (with current support patches from Novell) or Novell NetWare 6
  • One of the following communication protocols:
    • TCP/IP, which comes standard with Novell NetWare

Client Capabilities:

  • Backup-Archive CLI
  • Backup-Archive Web Client Interface
  • Tivoli Storage Manager API

Additional client capabilities requirements (over and above the system requirements stated above for the backup-archive client):

  • Tivoli Storage Manager API
    • Additional disk space — refer to the README file

OS/390 and z/OS UNIX System Services Backup-Archive Client

A Tivoli Storage Manager OS/390 and z/OS UNIX System Services client requires the following hardware and software:

  • Machine — Any System/390® or zSeries architecture CPU
  • Minimum disk space requirement to run — refer to the README file
  • Operating System — one of the following:
    • OS/390 V2R10 with SMP/E
    • z/OS V1R1, z/OS V1R2, z/OS V1R3, z/OS V1R4
  • Communication protocol:
    • IBM TCP/IP

Restrictions — Tivoli Storage Manager server functions not included in this client:

  • SQLDB: Certain SQL select statements using path for the files backed up by an OS/390 UNIX System Services client might not work properly.
  • Server command "query content"
  • Cross client restore

Client Capabilities:

  • Administrative Client CLI
  • Backup-Archive CLI
  • Backup-Archive Web Client Interface
  • Tivoli Storage Manager API

Additional client capabilities requirements (over and above the system requirements stated above for the backup-archive client):

  • Tivoli Storage Manager API — refer to the README.API file

OS/400 API Client

A Tivoli Storage Manager OS/400 API client requires the following hardware and software:

  • Machine — Any AS/400® or IBM eServer iSeries which supports the operating system
  • Minimum memory and space requirement to run:
    • RAM — 64 MB
    • Disk space — 5 MB
  • Operating system
    • OS/400 V5R1 or V5R2
  • Client Capabilities
    • Tivoli Storage Manager API

SGI IRIX UNIX Backup-Archive Client

A SGI IRIX UNIX backup-archive client requires the following hardware and software:

  • Machine — An SGI workstation with MIPS processor IP19 (R4K), or higher
  • Minimum memory and space requirement to run:
    • RAM — 128 MB
    • Disk space — refer to the README file
  • Operating system — IRIX UNIX Release 6.5 with EFS or XFS File Systems
  • The X Windows System X11R6
  • Motif 2.0
  • Communication Protocol:
    • TCP/IP, which comes standard with IRIX UNIX

Client Capabilities (at V5.1 functional level):

  • Administrative Client CLI
  • Backup-Archive CLI
  • Backup-Archive GUI
  • Backup-Archive Web Client Interface
  • Tivoli Storage Manager API

Additional client capabilities requirements (over and above the system requirements stated above for the backup-archive client):

  • Tivoli Storage Manager API
    • Additional disk space — refer to the README file

Sun Solaris Backup-Archive Client

A Sun Solaris backup-archive client requires the following hardware and software:

  • Machine — A SPARCstation or compatible workstation
  • Minimum memory and space requirement to run:
    • RAM — 128 MB
    • Disk space — refer to the README file
  • Operating system — one of the following:
    • Sun Solaris 7 (32 bit or 64 bit)
    • Sun Solaris 8 (32 bit or 64 bit)
    • Sun Solaris 9 (32 bit or 64 bit)
  • X Windows System X11R6
  • Motif 2.0
  • JRE 1.3.1, or later for the new Java GUI
  • CDE
  • Communication Protocol:
    • TCP/IP, which comes standard with Sun Solaris
    • Shared Memory (with Sun Solaris server only)

Client Capabilities:

  • Administrative Client CLI
  • Backup-Archive CLI
  • Backup-Archive Java Graphical User Interface (Java GUI)
  • Backup-Archive Native Graphical User Interface (Motif GUI)
  • Backup-Archive Web Client Interface
  • Tivoli Storage Manager API
  • X/Open API (32 bit)

Additional client capabilities requirements (over and above the system requirements stated above for the backup-archive client):

  • Tivoli Storage Manager API
    • Additional disk space — refer to the README file

Sun Solaris HSM Client

A Sun Solaris HSM client requires IBM Tivoli Storage Manager for Space Management and either IBM Tivoli Storage Manager or IBM Tivoli Storage Manager Extended Edition, and the following hardware and software:

  • Minimum hardware configuration:
    • Machine — A SPARCstation or compatible workstation
    • RAM — 256 MB
    • 1 GB disk space for an HSM managed file system
  • Recommended hardware configuration:
    • A multiprocessor system (SPARCstation or compatible workstation)
    • RAM — 512 MB
    • 10 GB disk space for an HSM managed file system
  • Operating system — one of the following:
    • Sun Solaris 7 (32 bit or 64 bit)
    • Sun Solaris 8 (32 bit or 64 bit)
    • Sun Solaris 9 (32 bit or 64 bit)
  • Veritas File System (VxFS) 3.4
  • X Windows System X11R6
  • Motif 2.0
  • CDE
  • Communication Protocol:
    • TCP/IP, which comes standard with Sun Solaris
    • Shared Memory (with Sun Solaris server only)

Client Capabilities:

  • HSM Client CLI (requires Tivoli Storage Manager for Space Management)
  • HSM Client GUI (requires Tivoli Storage Manager for Space Management)

Tru64 UNIX Backup-Archive Client

A Tru64 UNIX backup-archive client requires the following hardware and software:

  • Machine — Any Compaq Alpha-processor machine
  • Minimum memory and space requirement to run:
    • RAM — 128 MB
    • Disk space — refer to the README file
  • Operating system — Tru64 UNIX 5.1A
  • The X Windows System X11R6
  • Motif 2.0
  • CDE
  • Communication Protocol:
    • TCP/IP, which comes standard with Tru64 UNIX

Client Capabilities (at V5.1 functional level):

  • Administrative Client CLI
  • Backup-Archive CLI
  • Backup-Archive GUI
  • Backup-Archive Web Client Interface
  • Tivoli Storage Manager API

Additional client capabilities requirements (over and above the system requirements stated above for the backup-archive client):

  • Tivoli Storage Manager API
    • Additional disk space — refer to the README file

Windows Backup-Archive Client

A Windows backup-archive client requires the following hardware and software:

  • Machine — An Intel Pentium or compatible processor, or multiprocessor-based computer
  • Minimum memory and space requirement to run:
    • RAM — 128 MB
    • Disk space — refer to the README file
  • Operating system — one of the following:
    • Windows XP (32 bit and 64 bit)
    • Windows Server 2003 (32 bit or 64 bit)
    • Windows 2000 Professional, Server, Advanced Server, and Datacenter Server
    • Windows NT® 4.0 SP5 and SP6a (with V5.1 functional client)

      Note: For Windows 2000, all service packs are supported.

  • Communication protocol — one for the following, which are included in the base Windows NT, Windows 2000, or Windows Server 2003 product package:
    • TCP/IP (the only one used for Web client)
    • Named Pipes

Client Capabilities:

  • Administrative Client CLI
  • Backup-Archive CLI
  • Backup-Archive GUI
  • Backup-Archive Web Client Interface
  • Tivoli Storage Manager API
  • ODBC

Server-Free Data Movement Requirements

Server-Free Data Movement requires the following hardware and software:

  • An Intel Pentium or compatible processor, or multiprocessor-based computer for server and client
  • QLogic 2200 HBA (applies to all of the Tivoli Storage Manager client and server machines intended to be used for server-free backup, as well as to all supported Data Mover Devices)
  • One of the following supported DataMover devices:
    • IBM San Data Gateway (IBM 2108-G07) with data mover license (RPQ 8S0567, EC H26509) for existing customers only
    • IBM Router (IBM 2108-R03) with data mover license (RPQ 8S0598)
    • IBM 3583 with imbedded router
    • ADIC PL5000
  • Tivoli Storage Manager Extended Edition V5.2 server on Windows 2000 (Professional, Server, Advanced Server, and Datacenter) SP2®, or later
  • Tivoli Storage Manager V5.2 client on Windows 2000 (SP2, or later)

For more information on the hardware and software requirements for Server-Free Data Movement, refer to:

Enter search word Server-Free in Search this Product.

NDMP Requirements

Tivoli Storage Manager Extended Edition includes support for NDMP-controlled backup and restore operations.

NDMP operations require the following hardware and software:

  • A Tivoli Storage Manager Extended Edition V5.2 server on Windows 2000 (Server, Advanced Server, or Datacenter Server) SP2, or later (32 bit), AIX (32 bit or 64 bit), Sun Solaris (32 bit or 64 bit), HP (32 bit or 64 bit), or Linux.
  • A Tivoli Storage Manager Extended Edition V5.2 backup-archive client on Windows 2000, Sun Solaris (32 bit or 64 bit), or AIX (32 bit or 64 bit) can be used for initiating volume-level backup and restore operations. To use a Web client to display files from a volume backup and select individual files to be restored, you must have a Windows Web client and a Web browser which can run on any platform.
  • Network Appliance or EMC Celerra NAS file server.

    For supported models and operating systems, refer to:

  • Tape drive and tape library.

    For supported combinations, refer to:

IBM Tivoli Storage Manager Warehouse Enablement Pack (available September 26, 2003)

The IBM Tivoli Storage Manager Warehouse Enablement Pack requires the following hardware and software:

  • For hardware and software requirements for IBM Tivoli Data Warehouse, refer to Installing and Configuring the Tivoli Data Warehouse on the product CD.
  • IBM Tivoli Storage Manager V5.2, or later
  • IBM Tivoli Storage Manager ODBC Driver V5.1.5, or later

Tivoli Storage Manager for System Backup and Recovery V5.6

Tivoli SysBack requires the following hardware and software:

  • Machine — IBM eServer pSeries and RS/6000 systems, including RS/6000 SP™ environments
    • Systems capable of the logical partitioning of AIX, like the p690 or p670
    • pSeries Cluster 1600 systems using the PSSP option
  • Operating system — AIX V4.3.0, or later, AIX 5L V5.1, or V5.2
  • Filesystems — JFS, JFS2, NFS, CDFS

Notes:

  1. Support is not provided for levels less than AIX V4.3.
  2. SysBack supports PSSP V3.4 and V3.5 in an SP or Cluster 1600 environment.
  3. At this time, SysBack does not include support for pSeries Cluster 1600 systems using the CSM option available in AIX 5.2.
  4. To backup, restore, or install from a Tivoli Storage Manager server requires the IBM Tivoli Storage Manager API Client V5.1.5, or later, and a Tivoli Storage Manager V5.1.5 or later server.
  5. SysBack only supports CD or DVD devices that can be written to using the GNU utilities. Other devices that require the use of proprietary software are not supported.

For the most current Tivoli Storage Manager for System Backup and Recovery versions supported, and related information, refer to this Web site:

Tivoli Storage Manager Data Protection Solution Products Requirements

The Tivoli Storage Manager data protection solution products are consolidations of the former Tivoli Data Protection products. Listed below are the hardware and software requirements for the individual components.

The communication protocols that are supported by the Tivoli Storage Manager API shipped with the product and the Tivoli Storage Manager server, will be the ones supported for the Data Protection components.

IBM Tivoli Storage Manager for Mail

Data Protection for MS Exchange V5.2 on Windows (at the V5.1.5 functional level)

Data Protection for MS Exchange on Windows requires the following hardware and software:

  • A Tivoli Storage Manager server.
  • Microsoft™ Exchange Server Version 5.5 with SP3, or later, or Microsoft Exchange 2000 server SP2, or later
  • Intel Pentium 166 or equivalent, or later processor with at least 12 MB of available disk space. Minimum RAM is 48 MB with 96 MB recommended.
  • Windows NT Version 4.0 with SP4, or later, or Windows 2000 Server, Advanced Server, or Datacenter Server with SP1®, or later.
  • An IBM Tivoli Storage Manager server V4.2.x, or later
  • An IBM Tivoli Storage Manager API V5.1.1, or later
  • An IBM Tivoli Storage Manager backup-archive client V5.1.1, or later, if IBM Tivoli Storage Manager central scheduling is used

Data Protection for Lotus Domino V5.2 on AIX (at the V5.1.5 functional level)

Data Protection for Lotus Domino on AIX requires the following hardware and software:

  • Machine — RS/6000 or pSeries
  • Minimum memory and space requirement to run:
    • RAM — 64 MB (128 MB or more is recommended)
    • Disk space — 4 MB
  • Operating system
    • AIX 4.3.3 or AIX 5.1 (with Domino R5.09+), or later
    • Lotus Domino R5.0.2, or later, or R6 Server
    • A Tivoli Storage Manager server V4.2.x, or later
    • A Tivoli Storage Manager API V5.1, or later
    • A Tivoli Storage Manager backup-archive client V5.1, or later, if Tivoli Storage Manager central scheduling is used

Data Protection for Lotus Domino V5.2 on Sun Solaris (at the V5.1.5 functional level)

Data Protection for Lotus Domino on Sun Solaris requires the following hardware and software:

  • Machine — A Sun-4 SPARC or compatible workstation
  • Minimum memory and space requirement to run:
    • RAM — 64 MB (128 MB or more recommended)
    • Disk space — 4 MB
  • Operating system
    • Sun Solaris 2.6, 7, or 8, or later
    • Lotus Domino R5.0.1, or later, or R6 Server
    • A Tivoli Storage Manager server V4.2.x, or later
    • A Tivoli Storage Manager API V5.1, or later
    • A Tivoli Storage Manager backup-archive client V5.1, or later, if Tivoli Storage Manager central scheduling is used

Data Protection for Lotus Domino V5.2 on Windows (at the V5.1.5 functional level)

Data Protection for Lotus Domino on Windows requires the following hardware and software:

  • Machine — An Intel-based 80486, or greater processor
  • Minimum memory and space requirement to run:
    • RAM — 64 MB (128 MB or more is recommended)
    • Disk space — 14 MB
  • Operating system
    • Windows NT Server Version 4.0 SP 4, or later, or Windows 2000 Server SP1, or later, Advanced Server SP1, or later, or Datacenter Server SP 1, or later
    • Lotus Domino R5.0.1, or later, or R6 Server
    • A Tivoli Storage Manager server V4.2.x, or later
    • A Tivoli Storage Manager API V5.1, or later
    • A Tivoli Storage Manager backup-archive client V5.1, or later, if Tivoli Storage Manager central scheduling is used

Data Protection for Lotus Domino V5.2 on Linux x86 (at the V5.1.5 functional level)

Data Protection for Lotus Domino on Linux x86 requires the following hardware and software:

  • Machine — An Intel-based x86 or greater processor
  • Minimum memory and space requirement to run:
    • RAM — 64 MB (128 MB or more is recommended)
    • Disk space — 4 MB
  • Operating system requirements:
    • Linux kernel 2.4.x (for x=2, or later)
    • The following distributions fulfill the requirements:
      • Red Hat 7.1 or 7.2
      • SuSE 7.2 or 8.0
    • Lotus Domino R5.0.9, or later, or R6, that supports one of the Linux versions mentioned above
    • A Tivoli Storage Manager server 4.2.x, or later
    • A Tivoli Storage Manager API V5.1.5, or later
    • A Tivoli Storage Manager backup-archive client V5.1, or later, if Tivoli Storage Manager central scheduling is used

Data Protection for Lotus Domino V5.2 on OS/390 (at the V5.1.5 functional level)

Data Protection for Lotus Domino on OS/390 requires the following hardware and software:

  • Machine — S/390
  • Minimum memory and space requirement to run:
    • RAM — 128 MB
    • Disk Space — 14 MB
  • Operating system
    • OS/390 Version 2 Release 10 configured with UNIX System Services
    • z/OS V1R1, V1R2, V1R3, V1R4
    • SMP/E
    • Lotus Domino R5.0.1, or later, or R6
    • A Tivoli Storage Manager server V4.2.x, or later
    • A Tivoli Storage Manager API V5.1.1, or later
    • A Tivoli Storage Manager backup-archive client V5.1 or later, if Tivoli Storage Manager central scheduling is used

Data Protection for Lotus Domino Version 5.2 on OS/400

Data Protection for Lotus Domino on OS/400 requires the following hardware and software:

  • Machine — Any AS/400 or iSeries which supports the operating system
  • Minimum memory and space requirement to run:
    • RAM — 64 MB
    • Disk space — 5 MB
  • Operating system
    • OS/400 V5R1, or later
    • OS/400 Option 30, QShell Interpreter
    • Lotus Domino R5.0.5, or later, or R6 Server
    • A Tivoli Storage Manager server
    • Tivoli Storage Manager API for OS/400 V5.2, or later

IBM Tivoli Storage Manager for Databases

Data Protection for Oracle V5.2 on AIX

Data Protection for Oracle on AIX requires the following hardware and software:

  • Machine — RS/6000 or pSeries
  • Minimum memory and space requirement to run:
    • RAM — 96 MB
    • Disk space — refer to the README file
  • Operating system
    • AIX 4.3.3 with Oracle 8i Release 8.1.7 (32 bit or 64 bit), or Oracle 8i 8.1.7 Parallel Server (32 bit or 64 bit), or Oracle 9i 9.0.1, or later (64 bit), or Oracle 9i 9.0.1, or later Real Application Clusters (64 bit)
    • AIX 5.1 (32 bit) with Oracle 8i 8.1.7 (32 bit), or Oracle 8i 8.1.7 Parallel Server (32 bit)
    • AIX 5.1 or AIX 5.2 with Oracle 9i Release 9.2.0, or later (64 bit), or Oracle 9i Release 9.2.0, or later Real Application Clusters (64 bit)
    • A Tivoli Storage Manager server
    • Tivoli Storage Manager API V4.2.1, or later

Data Protection for Oracle Version 5.2 on HP-UX

Data Protection for Oracle on HP-UX requires the following hardware and software:

  • Machine — HP 9000 series 700 or 800 workstation
  • Minimum memory and space requirement to run:
    • RAM — 96 MB
    • Disk space — refer to the README file
  • Operating system
    • HP-UX 11.0 (32 bit or 64 bit) or 11i (32 bit or 64 bit)
    • Oracle 8i Release 8.1.7, or Oracle 8i 8.1.7 Parallel Server, or Oracle 9i 9.0.1, or later (64 bit), or Oracle 9i 9.0.1, or later Real Application Cluster (64 bit)
    • Tivoli Storage Manager server
    • Tivoli Storage Manager API V4.2.1, or later

Data Protection for Oracle Version 5.2 on Sun Solaris

Data Protection for Oracle on Sun Solaris requires the following hardware and software:

  • Machine — A Sun-4 SPARC or compatible workstation
  • Minimum memory and space requirement to run:
    • RAM — 96 MB
    • Disk space — refer to the README file
  • Operating system
    • Sun Solaris 2.6 (32 bit), or 7 or 8 or 9 (32 bit or 64 bit)
    • Oracle 8i 8.1.7 (32 bit or 64 bit) or Oracle 8 8.1.7 Parallel Server (32 bit or 64 bit), or Oracle 9i 9.0.1, or later (32 bit or 64 bit) or Oracle 9i 9.0.1, or later Real Application Cluster (32 bit or 64 bit)
    • Tivoli Storage Manager server
    • Tivoli Storage Manager API Version 4.2.1, or later

Data Protection for Oracle Version 5.2 on Windows

Data Protection for Oracle on Windows requires the following hardware and software:

  • Machine — An Intel-based 80486, or higher processor, including xSeries™ with Windows 2000 or Windows NT
  • Minimum memory and space requirement to run:
    • RAM — 32 MB
    • Disk space — refer to the README file
  • Operating system
    • Windows NT 4.0 SP 4, or later, or Windows 2000 Server, Advanced Server, Datacenter, or Professional SP2 with Oracle 8i 8.1.7, or Oracle 8i 8.1.7 Parallel Server, or Oracle 9i 9.0.1, or later, or Oracle 9i 9.0.1, or later Real Application Cluster
    • Windows XP with Oracle 9i 9.0.1, or later, or Oracle 9i 9.0.1, or later Real Application Cluster
    • Windows Server 2003 with Oracle 9i 9.2.0, or later, or Oracle 9i 9.2.0, or later Real Application Cluster

      Note: Tivoli intends to support the Windows Server 2003 family within 90 days of Windows 2003 product release. This information represents IBM's current intentions, goals, and objectives, and is subject to change or withdrawal without additional or prior notice.

    • Tivoli Storage Manager server
    • Tivoli Storage Manager API V4.2.1, or later

Data Protection for Oracle Version 5.2 on Linux for x86

Data Protection for Oracle on Linux x86 requires the following hardware and software:

  • Machine — x86-based PC architecture (for example Pentium), or later
  • Minimum memory and space requirement to run:
    • RAM — 96 MB
    • Disk space — refer to the README file
  • Operating system
    • Red Hat Advanced Server 2.1, or SuSE SLES 7 or 8
    • Oracle 8i 8.1.7, or Oracle 8i 8.1.7 Parallel Server, or Oracle 9i 9.0.1 or 9.2.0, or later, or Oracle 9i 9.0.1 or 9.2.0 Real Application Cluster

Data Protection for MS SQL V5.2 on Windows (at the V5.1.5 functional level)

Data Protection for MS SQL on Windows requires the following hardware and software:

  • Microsoft SQL Server Version 7.0 SP3, or later, or Microsoft SQL Server 2000 SP1, or later.
  • Intel Pentium 166 or equivalent, or later processor with at least 20 MB of available disk space. Minimum RAM is 48 MB, with 96 MB recommended.
  • Windows NT Version 4.0 SP4, or later, or Windows 2000 Server SP 1, or later, Advanced Server SP1, or later, or Datacenter Server SP 1, or later.
  • A Tivoli Storage Manager server F4.2.x, or later.
  • A Tivoli Storage Manager API F5.1.1, or later.
  • A Tivoli Storage Manager backup-archive client V5.1.1, or later, if Tivoli Storage Manager central scheduling is used.

Data Protection for Informix Version 4.1 on AIX

Data Protection for Informix on AIX requires the following hardware and software:

  • Machine — RS/6000 or pSeries
  • Minimum RAM — 64 MB
  • Minimum disk space — refer to the README file
  • A Tivoli Storage Manager server
  • AIX 4.3.3 (32 bit or 64 bit) with IDS 7.3, 9.2, 9.3 or XPS 8.3, 8.4
  • AIX 5.1, 5.2 (32 bit) with IDS 9.2, 9.3, 9.4
  • AIX 5.1, 5.2 (64 bit) with IDS 9.30.FC2R1+, 9.4

Data Protection for Informix Version 4.1 on Sun Solaris

Data Protection for Informix on Sun Solaris requires the following hardware and software:

  • Machine — SPARCstation or compatible workstation
  • Minimum RAM — 64 MB
  • Minimum disk space — refer to the README file
  • A Tivoli Storage Manager server
  • Informix Version  — IDS 7.3, 9.2, 9.3, or XPS 8.3 (32 bit), or IDS 9.3, 9.40, or XPS 8.4 (64 bit)
  • Sun Solaris 2.6, 7, 8, 9 (32 bit), or Sun Solaris 7, 8, 9 (64 bit)

Data Protection for Informix Version 4.1 on HP-UX

Data Protection for Informix on HP-UX requires the following hardware and software:

  • Machine — HP 9000 series 700 or 800 workstation
  • Minimum RAM — 64 MB
  • Minimum disk space — refer to the README file
  • A Tivoli Storage Manager server
  • Informix Version  — IDS 9.21.HC4, 9.3, 9.40 (32 bit), or IDS 7.31.FC6, 9.21.FC6, 9.3, 9.4 (64 bit)
  • HP-UX 11 or 11i 32 bit or 64 bit

IBM Tivoli Storage Manager for Application Servers

Data Protection for WebSphere® Application Server V5.2

Data Protection for WebSphere Application Server requires the following hardware and software:

  • Software
    • Tivoli Storage Manager backup-archive client V5.2.0, or later
    • Tivoli Storage Manager server V5.2.0, or later
    • WebSphere Application Server V5.0 (either stand-alone Application Server or the Network Deployment Manager)
    • 96 MB RAM minimum
    • 6 MB free disk space minimum
  • Operating systems
    • For AIX
      • Machine — Any RS/6000 system or pSeries system
      • AIX 5.1 maintenance level 2
    • For Windows
      • Machine — An Intel-based 32-bit system
      • Windows 2000 with SP 3
    • For Solaris
      • Machine — SPARCstation
      • Solaris 8
    • For Linux
      • Machine — an Intel-based (or compatible) Pentium, or higher
      • Linux distribution — SuSE 7.3, SuSE SLSE 7, Red Hat Advanced Server 2.1

IBM Tivoli Storage Manager for Hardware

Data Protection for Enterprise Storage Server for Oracle , V5.2

Data Protection for Enterprise Storage Server for Oracle requires the following hardware and software:

  • Machine — IBM Enterprise Storage Server 2105, Model Exx, Fxx, or 800, with one FlashCopy® feature 1830-1835, selected to match expected FlashCopy backup requirements. These are supported on the AIX platform.

    For current Enterprise Storage Server FlashCopy configuration guidelines, refer to the Enterprise Storage Server Web site:

  • Operating system
    • AIX 4.3.3, 5.1, or 5.2 (32 bit or 64 bit)
    • Oracle 8i 8.1.7, Oracle 9i 9.0.1 or 9.2
    • Data Protection for Oracle 2.2.1, or later
    • Enterprise Storage Server CopyServices CLI 1.5.2.1, or later
    • A Tivoli Storage Manager server V4.2.x, or later
    • A Tivoli Storage Manager API V5.1.1, or later
    • A Tivoli Storage Manager backup-archive client V5.1.1, or later

Data Protection for Enterprise Storage Server for DB2 , V5.2

Data Protection for Enterprise Storage Server for DB2 requires the following hardware and software:

  • Machine — IBM Enterprise Storage Server 2105, Model Exx, Fxx, or 800 with one FlashCopy feature 1830-1835, selected to match expected FlashCopy backup requirements. These are supported on the AIX platform.

    For current Enterprise Storage Server FlashCopy configuration guidelines, refer to the Enterprise Storage Server Web site:

  • Operating system
    • AIX 4.3.3, 5.1, or 5.2 (32 bit or 64 bit)
    • DB2 UDB V7.2, Fixpack 6, or later, or DB2 UDB V8.1, Fixpack 2, or later
    • Enterprise Storage Server CopyServices CLI 1.5.2.1, or later
    • A Tivoli Storage Manager server 4.2.x, or later
    • A Tivoli Storage Manager API 5.1.1 or later
    • A Tivoli Storage Manager backup-archive client 5.1.1, or later

Data Protection for Enterprise Storage Server for mySAP.com technology V1.2.1

Data Protection for Enterprise Storage Server for mySAP.com technology requires the following hardware and software:

  • Machine
    • Two pServer servers (RS/6000), with 256 MB memory and 100 MB disk space

      Note: When used in conjunction with the Data Protection for R/3 or mySAP.com, refer to their memory requirements.

    • IBM Enterprise Storage Server 2105, Model Exx, Fxx, or 800, microcode level 1.5.2.114 (G5), or later, with one FlashCopy feature 1830-1835, selected to match expected FlashCopy backup requirements. These are supported on the AIX platform. For current Enterprise Storage Server FlashCopy configuration guidelines, refer to the Enterprise Storage Server Web site:

  • Operating system
    • Enterprise Storage Server CopyServices CLI (which must match ESS microcode level) with Java runtime for AIX according to CLI prerequisites.
    • For Oracle
      • AIX 4.3.3 ML 10 (same on both pServers) (32 bit or 64 bit) with PTF U483751
      • AIX 5.1 ML 03 (same on both pServers) (32 bit or 64 bit) with PTF U483641
      • mySAP.com with SAPDBA tools 4.5B, or later
      • Oracle on level supported by mySAP.com release and configured on JFS filesystems
    • For DB2 UDB
      • AIX 4.3.3 ML 10 (same on both pServers) (32 bit or 64 bit) with PTF U483751
      • AIX 5.1 ML 03 (same on both pServers) (32 bit or 64 bit) with PTF U483641
      • DB2 Universal Database® Version 7.2, Fixpack 7 Enterprise Edition or Enterprise Extended Edition, on level supported by mySAP.com release and configured on JFS filesystems
    • Data Protection for R/3 3.2.12 or Data Protection for mySAP.com 3.3.1 (with Tivoli Storage Manager client API 4.2), or later

      Note: For DB2 UDB, the 32-bit or 64-bit version must be selected based on the database mode.

    • Tivoli Storage Manager, V4.1, or later (with Managed System for LAN feature or Managed System for SAN can be used optionally for LAN-free restore to production system) or Tivoli Storage Manager V5.1, or later

IBM Tivoli Storage Manager for Enterprise Resource Planning

Data Protection for mySAP.com technology V3.3.1 for Oracle requires the following hardware and software:

  • An IBM Tivoli Storage Manager server
  • SAP R/3 3.0C to F, 3.1 up to I, 4.0 up to 4.6D, or Web Application Server V6.10 and V6.20, or SAP Enterprise (4.7)
  • Minimum RAM — 512 MB
  • Minimum disk space — 100 MB
  • For AIX:
    • Machine — RS/6000 or pSeries
    • AIX 4.3.3 (32 bit or 64 bit) at ML09
    • AIX 5.1 at ML01 and PTF U481999 (APAR IY25899) (32 bit)
    • AIX 5.1 (32 bit or 64 bit) at ML02 (with PTF U481999), or later
    • AIX 5.2 (64 bit)
  • For Solaris
    • Machine — SPARCstation or compatible workstation
    • Sun Solaris 7 or 8 (32 bit or 64 bit)
  • For HP-UX
    • Machine — HP 9000 Series 700 or 800 workstation
    • HP-UX 11.0 or 11i (32 bit or 64 bit)
  • For Tru64 UNIX

    Note: Available only for current installed customers; upgrades can be downloaded from the Tivoli Web site.

    • Machine — Compaq AlphaServer
    • Tru64 UNIX 5.1 or 5.1A
  • For Linux
    • Machine — An Intel-based Pentium, or higher processor
    • SAP supported Linux distributions: Red Hat Linux 6.2EE or SuSE SLES, SLES 7
  • For Windows
    • Machine — An Intel-based (or compatible) Pentium, or higher processor
    • Windows NT (Intel) 4.0 SP 6a, Windows 2000 Server, Advanced Server, Datacenter Server SP2
  • Oracle releases that are supported by SAP R/3
  • Tivoli Storage Manager API:
    • Version 4.2.3 for all UNIX and Windows, except Version 4.1.2 for Tru64 UNIX

      Note: 32 bit or 64 bit mode must match with the Data Protection for mySAP.com technology.

Data Protection for mySAP.com technology V3.3.1 for DB2 UDB requires the following hardware and software:

  • An IBM Tivoli Storage Manager server
  • SAP R/3 4.0 up to 4.6D, Web Application Server V6.10 and V6.20, SAP Enterprise (4.7)
  • Minimum RAM — 512 MB
  • Minimum disk space — 100 MB
  • For AIX
    • Machine — RS/6000 or pSeries
    • AIX 4.3.3 (32 bit or 64 bit) at ML09, or later
    • AIX 5.1 (32 bit or 64 bit) at ML02 (with PTF U481999), or later
    • AIX 5.2 (64 bit)
  • For Solaris
    • Machine — SPARCstation or compatible workstation
    • Sun Solaris 7 or 8 (64 bit)
  • For Windows
    • Machine — An Intel-based (or compatible) Pentium, or later processor
    • Windows NT (Intel) 4.0 SP 6a, Windows 2000 Server, Advanced Server, Datacenter Server SP2
  • DB2 UDB V7 Fixpack 7, or later or V8 Fixpack 2, or later (releases that are supported by SAP R/3)
  • Tivoli Storage Manager API:
    • V4.2.3 for AIX, Solaris, and Windows

      Note: 32 bit or 64 bit mode must match with the Data Protection for mySAP.com technology.

In addition, the Administration Assistant function for Tivoli Storage Manager for Enterprise Resource Planning requires the following software (refer to README for details):

  • Data Protection for mySAP.com technology V3.3.1
  • "Assistant Server"
    • Operating systems supported: same as Tivoli Storage Manager for Enterprise Resource Planning (refer to above)
    • JRE V1.3, or later
    • JavaMail V1.1.3, or later
    • JavaBeans Activation Framework extension or JAF (javax.activation)
  • "Client" — full Java-capable Web browser (browser requires Java Plug-in 1.3, or later)
    • Netscape Navigator 6.2, or later
    • MS Internet Explorer 5.5, or later

Performance Considerations: The Tivoli Storage Manager products' performance will vary depending upon a customer's particular configuration, the client-server options, and customization.

Planning Information

Installability

Conversion

For the AIX, Sun Solaris, Linux x86, Windows 2000, and HP-UX servers, the Tivoli Storage Manager database is automatically upgraded during the installation of the Tivoli Storage Manager V5.2 server. After this database upgrade, the user can no longer run a previous version of the servers with the database.

For the OS/390 and z/OS servers, the Tivoli Storage Manager database is not automatically upgraded during the installation of the Tivoli Storage Manager V5.2 server. The Tivoli Storage Manager administrator must explicitly initiate the database upgrade utility, using the UPGRADEDB command parameter, after the Tivoli Storage Manager server product has been installed. After the database has been upgraded, a previous version of the server product cannot be used to access the database.

As a normal precaution, it is recommended that a full database backup be performed before installing the V5.2 code, as well as after completing the installation. Refer to the Quick Start manuals for more detailed information.

The V5.2 Macintosh client now has Unicode support. Once a Macintosh filesystem has been converted to Unicode, or backed up as Unicode by a V5.2 Macintosh client to a V4.2, or later Tivoli Storage Manager server, those files cannot be restored by any lower-level client.

As part of a migration plan from Tivoli Storage Manager V5.1 to Tivoli Storage Manager V5.2, Tivoli Storage Manager clients and servers may be upgraded at different times. To help prevent disruption to your backup and archive activities during the migration, note the following:

  • A Tivoli Storage Manager V5.1 client can perform backup, restore, archive, and retrieve functions to a Tivoli Storage Manager V5.2 server.
  • A Tivoli Storage Manager V5.2 client can perform backup, restore, archive, and retrieve functions to a Tivoli Storage Manager V5.1 server.
  • A Tivoli Storage Manager V5.2 client can perform V3.1 functional level backup, restore, archive, and retrieve functions to a Tivoli Storage Manager V3.1 server on VM.
  • A Tivoli Storage Manager V5.1 HSM client can perform migrate and recall functions to a Tivoli Storage Manager V5.2 server.
  • A Tivoli Storage Manager V5.2 HSM client can perform migrate and recall functions to a Tivoli Storage Manager V5.1 server.
  • Data that has been backed up from a Tivoli Storage Manager V5.2 client to any Tivoli Storage Manager server can be restored using a Tivoli Storage Manager V5.1 client, except for Unicode filesystems backed up by the V5.2 Macintosh client.
  • Data that has been backed up from a Tivoli Storage Manager V5.1 client to any Tivoli Storage Manager server can be restored using a Tivoli Storage Manager V5.2 client.
  • All command line administrative clients can administer Tivoli Storage Manager V5.1 and V5.2 servers, and the V3.1 VM server.
  • A Tivoli Storage Manager V5.2 SAN storage agent will not operate with a previous version of the Tivoli Storage Manager Server.
  • A Tivoli Storage Manager V5.2 Server will not operate with a previous version of the Tivoli Storage Manager SAN storage agent.

Additional migration information:

  • The following Tivoli Storage Manager server operating systems supported in V5.1.5 were not migrated to V5.2 and are not supported in V5.2:
    • Windows NT and Windows XP
    • AIX V4.3.3
    • Sun Solaris 2.6, 7
    • OS/390 V2R8, V2R9
    • VM/ESA® V2R4
  • The following Tivoli Storage Manager SAN storage agent operating systems, supported in V5.1.5, were not migrated to V5.2 and are not supported in V5.2:
    • Windows NT and Windows XP
    • AIX V4.3.3
    • Sun Solaris 2.6, 7
  • The following client operating systems were not migrated to V5.2. The V5.1 clients that support these operating systems can be used with the V5.2 Tivoli Storage Manager servers.
    • AIX 4.3.3
    • Macintosh 9
    • Solaris 2.6
    • Windows Me

    The V5.1 clients can be downloaded from the Tivoli Storage Manager Web page at:

  • The following client operating systems supported in V5.1 were not migrated to V5.2 and are not supported in V5.2:
    • Linux zSeries 2.2 kernel
    • OS/390 UNIX System Services V2R9
  • The following Data Protection components for Tivoli Storage Manager for Hardware, which are supported in V5.1, were not migrated to V5.2 and are not supported in V5.2:
    • Data Protection for EMC Symmetrix for Oracle
    • Data Protection for EMC Symmetrix for R/3
  • Future releases of Tivoli Storage Manager will not include support for the Motif GUI. The new Java GUI will replace the Motif GUI and will include all Motif GUI features. This information represents IBM's current intentions, goals and objectives, and is subject to change or withdrawal without additional or prior notice.

To help minimize server performance impact with use of the Unicode option on Windows clients operating with V5.2 servers, follow the recommended migration techniques found in the Administrator's Guide for the V5.2 server platforms being used.

Tivoli Storage Manager for Application Servers V5.1 supports WAS 3.5 while Tivoli Storage Manager for Application Servers V5.2 supports WAS 5. Backups taken by Tivoli Storage Manager for Application Servers V5.1 cannot be restored by Tivoli Storage Manager for Application Servers V5.2.

Note: Tivoli Storage Manager for Enterprise Resource Planning V5.2 no longer provides the capability of restoring backups taken by V2 of Tivoli Data Protection for R/3 or BACKINT/ADSM. Customers who still need to migrate from V2 should do this in two steps:

  1. Migrate to V3 using the latest modification level of Data Protection for R/3 V3R2, for example V3.2.13, available from the Web for download.
  2. When the required backup history is built up using V3, upgrade to the latest level of Data Protection for mySAP.com technology V3R3.

Packaging

IBM Tivoli Storage Manager (5698-ISM), V5.2 customers will be shipped the following basic materials with each order.

  • CD-ROMs and tapes containing the machine-readable code for the following:
    • AIX server (LCD7-0419), HP-UX server (LCD7-0421), Sun Solaris server (LCD7-0423)
    • Windows server (LCD7-0425)
    • Linux server (LCD7-0465)
    • OS/400 PASE server (LCD7-0464)
    • OS/400 API (LCD7-0433)
    • z/OS and OS/390 server (3480 or 4-mm tape)
    • VM server (3480)
    • Tivoli Storage Manager Backup-Archive Client, OS/390 (3480 or 4-mm tape)
    • Tivoli Storage Manager API, OS/390 (3480 or 4-mm tape)
  • IBM Tivoli Storage Manager Desktop clients V5.2 (LCD7-0507)
  • IBM Tivoli Storage Manager AIX Clients V5.2 (LCD7-0505)
  • IBM Tivoli Storage Manager UNIX Clients (non-AIX) V5.2 (LCD7-0506)
  • IBM Tivoli Storage Manager V5.2 Windows NT Client at V5.1 functional level (LCD7-0502)
  • IBM Tivoli Storage Manager V5.2 SGI, Tru64 UNIX Clients at V5.1 functional level (LCD7-0501)
  • IBM Tivoli Storage Manager V5.2 AFS/DFS Clients at V5.1 functional level (LCD7-0500)
  • CD-ROM (LCD7-0422) for Tivoli Storage Manager Secure Web Administrator Proxy
  • Tivoli Data Warehouse V1.2 CD deck (available September 26, 2003)
  • The following hardcopy publications:

                                                            Order
Title                                                       Number
 
IBM Tivoli Storage Manager Read This First                  GI11-0866
 V5.2
IBM Tivoli Storage Manager AIX Quick Start                  GC32-0770
 V5.2
IBM Tivoli Storage Manager HP-UX Quick                      GC32-0774
 Start V5.2
IBM Tivoli Storage Manager Sun Solaris                      GC32-0780
 Quick Start V5.2
IBM Tivoli Storage Manager Windows Quick                    GC32-0784
 Start V5.2
IBM Tivoli Storage Manager Linux Quick                      GC23-4692
 Start V5.2
IBM Tivoli Storage Manager OS/400 PASE                      GC23-4696
 Quick Start V5.2
IBM Tivoli Storage Manager OS/390 and                       GC32-0777
 z/OS Quick Start V5.2
Program Directory for Tivoli Storage                        GI11-4002
 Manager for OS/390 and z/OS V5.2
Tivoli Storage Manager VM Quick Start                       GC35-0351
 V3.1
Program Directory for Tivoli Storage                        GI11-0871
 Manager for VM V3.1.2
 
                                                            Order
Title                                                       Number
 
Program Directory for Tivoli Storage                        GI11-3994
 Manager S/390 Edition, Backup-Archive
 Client
Program Directory for Tivoli Storage                        GI11-3993
 Manager S/390 Edition, Application
 Program Interface
 
International Program License Agreement                     Z125-3301
 
License Information                                         GC23-4478

IBM Tivoli Storage Manager Extended Edition (5698-ISX), V5.2 customers will be shipped the following basic materials with each order:

  • CD-ROMs and tapes containing the machine-readable code for the following:
    • AIX server (LCD7-0419), HP-UX server (LCD7-0421), Sun Solaris server (LCD7-0423)
    • Windows server (LCD7-0425)
    • Linux server (LCD7-0465)
    • OS/400 PASE server (LCD7-0464)
    • OS/400 API (LCD7-0433)
    • z/OS and OS/390 server (3480 or 4-mm tape)
    • VM server (3480)
    • Tivoli Storage Manager Backup-Archive Client, OS/390 (3480 or 4-mm tape)
    • Tivoli Storage Manager API, OS/390 (3480 or 4-mm tape)
  • IBM Tivoli Storage Manager Desktop Clients V5.2 (LCD7-0507)
  • IBM Tivoli Storage Manager AIX Clients V5.2 (LCD7-0505)
  • IBM Tivoli Storage Manager UNIX (non-AIX) Clients V5.2 (LCD7-0506)
  • IBM Tivoli Storage Manager V5.2 Windows NT Client at V5.1 functional level (LCD7-0502)
  • IBM Tivoli Storage Manager V5.2 SGI, Tru64 UNIX Clients at V5.1 functional level (LCD7-0501)
  • IBM Tivoli Storage Manager V5.2 AFS/DFS Clients at V5.1 functional level (LCD7-0500)
  • CD-ROM (LCD7-0422) for Tivoli Storage Manager Secure Web Administrator Proxy
  • Tivoli Data Warehouse V1.2 CD deck (available September 26, 2003)
  • The following hardcopy publications:

                                                            Order
Title                                                       Number
 
IBM Tivoli Storage Manager Read This                        GI11-0866
 First V5.2
IBM Tivoli Storage Manager AIX Quick                        GC32-0770
 Start V5.2
IBM Tivoli Storage Manager HP-UX Quick                      GC32-0774
 Start V5.2
IBM Tivoli Storage Manager Sun Solaris                      GC32-0780
 Quick Start V5.2
 
                                                            Order
Title                                                       Number
 
IBM Tivoli Storage Manager Windows Quick                    GC32-0784
 Start V5.2
IBM Tivoli Storage Manager Linux Quick                      GC23-4692
 Start V5.2
IBM Tivoli Storage Manager OS/400 PASE                      GC23-4696
 Quick Start V5.2
IBM Tivoli Storage Manager OS/390 and                       GC32-0777
 z/OS Quick Start V5.2
Program Directory for Tivoli Storage                        GI11-4000
 Manager Extended Edition for OS/390 and
 z/OS
Tivoli Storage Manager VM Quick Start                       GC35-0351
Program Directory for Tivoli Storage                        GI11-0870
 Manager for VM V3.1.2
Program Directory for Tivoli Storage                        GI11-3996
 Manager S/390 Edition, Backup-Archive
 Client
Program Directory for Tivoli Storage                        GI11-3995
 Manager S/390 Edition, Application
 Program Interface
 
International Program License Agreement                     Z125-3301
 
License Information                                         GC23-4478

IBM Tivoli Storage Manager for Storage Area Networks (5698-SAN) V5.2 customers will be shipped:

  • The following CD-ROMs:
    • IBM Tivoli Storage Manager for Storage Area Networks Managed Systems for SAN (LCD7-0426)
    • IBM Tivoli Storage Manager for Storage Area Networks SANergy V2 for Tivoli Storage Manager LAN-free to Disk V5.2 at V5.1.5 level (LCD7-0475)
    • IBM Tivoli Storage Manager for Storage Area Networks SANergy V2 for Tivoli Storage Manager LAN-free to Disk Publications V5.2 at V5.1.5 level (LCD7-0467)
    • IBM Tivoli Storage Manager for Storage Area Networks SANergy V2 for Tivoli Storage Manager LAN-free to Disk Language Support V5.2 at V5.1.5 level (LCD7-0477)
  • The following hardcopy publications:

IBM Tivoli Storage Manager Read This                        GI11-0866
 First V5.2
International Program License Agreement                     Z125-3301
 
License Information                                         GC23-4478

IBM Tivoli Storage Manager for Space Management (5698-HSM) V5.2 customers will be shipped:

  • The following CD-ROM:
    • IBM Tivoli Storage Manager AIX Clients V5.2 which includes the AIX HSM client (LCD7-0424)
    • IBM Tivoli Storage Manager UNIX Clients V5.2 which includes the Solaris HSM client (LCD7-0431)

      Note: These backup-archive client CD-ROMs are also included with the Tivoli Storage Manager and Tivoli Storage Manager Extended Edition packages.

  • The following hardcopy publications:

IBM Tivoli Storage Manager Read This                        GI11-0866
 First V5.2
International Program License Agreement                     Z125-3301
 
License Information                                         GC23-4478

IBM Tivoli Storage Manager for System Backup and Recovery (5698-SYS) V5.6 customers will be shipped:

  • The following CD-ROM:
    • CD-ROM (LCD7-0493), including the product code and a soft copy of the Tivoli Storage Manager for System Backup and Recovery User's Guide
  • The following hardcopy publications:

IBM Tivoli Storage Manager for System                       GI11-3990
 Backup and Recovery Read This First
 V5.6
 
International Program License Agreement                     Z125-3301

IBM Tivoli Storage Manager for Mail (5698-APE) V5.2 customers will be shipped:

  • The following media containing all the machine-readable code, including a softcopy of the Installation and User's Guides:
    • IBM Tivoli Storage Manager for Mail V5.2 Data Protection for MS Exchange at V5.1.5 level (LCD4-4104)
    • IBM Tivoli Storage Manager for Mail V5.2 Data Protection for Lotus Domino at V5.1.5 level (LCD4-0423)
    • IBM Tivoli Storage Manager for Mail V5.2 Data Protection for Lotus Domino, for OS/390 at V5.1.5 level, 3480 or 4-mm tape
    • Tivoli Storage Manager OS/390 UNIX System Services API at V5.1.5 level, 3480 or 4-mm tape
    • IBM Tivoli Storage Manager for Mail V5.2 Data Protection for Lotus Domino for OS/400 (LCD7-0432)
  • The following hardcopy publications:

IBM Tivoli Storage Manager Read This                        GI11-0866
 First V5.2
Program Directory for IBM Tivoli Storage                    GI10-4001
 Manager for Mail for Lotus Domino V5.2
 
Program Directory for IBM Tivoli Storage                    GI11-0923
 Manager S/390 Edition, Application
 Program Interface
 
International Program License Agreement                     Z125-3301
 
License Information                                         GC23-4478

IBM Tivoli Storage Manager for Databases (5698-APD) V5.2 customers will be shipped:

  • CD-ROMs containing all the machine-readable code, including a soft copy of the Installation and User's Guides:
    • IBM Tivoli Storage Manager for Databases V5.2 Data Protection for MS SQL at V5.1.5 level (LCD4-4103)
    • IBM Tivoli Storage Manager for Databases V5.2 Data Protection for Informix at V4.1.3 level (LCD4-4087)
    • IBM Tivoli Storage Manager for Databases V5.2 Data Protection for Oracle (LCD4-4086)
  • The following hardcopy publications:

IBM Tivoli Storage Manager Read This                        GI11-0866
 First V5.2
International Program License Agreement                     Z125-3301
 
License Information                                         GC23-4478

IBM Tivoli Storage Manager for Application Servers (5698-APW) V5.2 customers will be shipped:

  • A CD-ROM containing all the machine-readable code, and a soft copy of the Installation and User's Guide for IBM Tivoli Storage Manager for Application Servers V5.2 Data Protection for WebSphere Application Server (LK3T-8073)
  • The following hardcopy publications:

IBM Tivoli Storage Manager Read This                        GI11-0866
 First V5.2
International Program License Agreement                     Z125-3301
 
License Information                                         GC23-4478

IBM Tivoli Storage Manager for Hardware (5698-APH) V5.2 customers will be shipped:

  • CD-ROMs containing all the machine-readable code, including a soft copy of the Installation and User's Guides:
    • Tivoli Storage Manager for Hardware V5.2 Data Protection for IBM ESS for DB2 (LCD7-0418)
    • Tivoli Storage Manager for Hardware V5.2 Data Protection for IBM ESS for Oracle (LCD4-4097)
    • Tivoli Storage Manager for Hardware V5.2 Data Protection for IBM ESS for mySAP.com (LCD4-4096)
  • The following hardcopy publications:

IBM Tivoli Storage Manager Read This                        GI11-0866
 First V5.2
International Program License Agreement                     Z125-3301
 
License Information                                         GC23-4478

IBM Tivoli Storage Manager for Enterprise Resource Planning (5698-APR) V5.2 customers will be shipped:

  • The following CD-ROMs:
    • IBM Tivoli Storage Manager for Enterprise Resource Planning V5.2 Data Protection for mySAP.com technology for Oracle (LCD7-0503)
    • IBM Tivoli Storage Manager for Enterprise Resource Planning V5.2 Data Protection for mySAP.com technology for DB2 (LVD7-0504)
  • The following hardcopy publications:

IBM Tivoli Storage Manager Read This                        GI11-0866
 First V5.2
International Program License Agreement                     Z125-3301

This program, when downloaded from a Web site, contains the applicable IBM license agreement, and License Information (LI), if appropriate, and will be presented for acceptance at the time of installation of the program. The license and LI will be stored in a directory such as LICENSE.TXT for future reference.

Security, Auditability, and Control

The Tivoli Storage Manager products use the security and auditability features of the operating system software.

The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communication facilities.

Ordering Information

Product Group:  Tivoli Storage Manager
Product:  IBM Tivoli Storage Manager (5698-ISM)
Product Category:  Tivoli Storage Manager
 
Product Group:  Tivoli Storage Manager
Product:  IBM Tivoli Storage Manager Extended Edition
 (5698-ISX)
Product Category:  Tivoli Storage Manager Extended
 Edition
 
Product Group:  Tivoli Storage Manager
Product:  IBM Tivoli Storage Manager for Storage Area
 Networks (5698-SAN)
Product Category:  Tivoli Storage Manager for SAN
 
Product Group:  Tivoli Storage Manager
Product:  IBM Tivoli Storage Manager for Space
 Management (5698-HSM)
Product Category:  Tivoli Storage Manager for Space
 Management
 
Product Group:  IBM Tivoli Storage Manager
Product:  IBM Tivoli Storage Manager for System
 Backup and Recovery (5698-SYS)
Product Category:  System Backup and Recovery
 
Product Group:  IBM Tivoli Storage Manager
Product:  IBM Tivoli Storage Manager for Mail
 (5698-APE)
Product Category:  Tivoli Storage Manager for Mail
 
Product Group:  IBM Tivoli Storage Manager
Product:  IBM Tivoli Storage Manager for Databases
 (5698-APD)
Product Category:  Tivoli Storage Manager for
 Databases
 
Product Group:  IBM Tivoli Storage Manager
Product:  IBM Tivoli Storage Manager for Application
 Servers (5698-APW)
Product Category:  Tivoli Storage Manager for
 Application Servers
 
Product Group:  IBM Tivoli Storage Manager
Product:  IBM Tivoli Storage Manager for Hardware
 (5698-APH)
Product Category:  Tivoli Storage Manager for Hardware
 
Product Group:  IBM Tivoli Storage Manager
Product:  IBM Tivoli Storage Manager for Enterprise
 Resource Planning (5698-APR)
Product Category:  Tivoli Storage Manager for ERP

Passport Advantage Customer: Media Pack Entitlement Details

Customers with active maintenance or subscription for the products listed below are entitled to receive the corresponding media pack.

Entitled Maintenance Offerings
Description
 
TIVOLI STORAGE MANAGER CLIENT
5697TSM TSM CLI
5697TSM TSM NWK ENABLER-NT/OS2 SVR
5697TSM TSM EXTN DEV SPT-NT/OS2 SVR
5697SMA TIV DSG STORAGE MGT ANL SVR
5697TSM TSM EXTN DEV SPT-UNIX SVR
5697TSM TSM OPEN SYS ENV AS/400 SVR
5697TSM TSM OPEN SYS ENV NT/0S2 SVR
5697TSM TSM NWK ENABLER-UNIX SVR
5697TSM TSM SVR UNIX SVR
5697TSM TSM OPEN SYS ENV UNIX SVR
5697TSM TSM SVR AS/400 SVR
5697TSM TSM SVR NT/OS2 SVR
TIV STORAGE MGR TMP
TIVOLI STORAGE MGR PROC
TIVOLI STORAGE MGR HOST ED PROC
TIV STORAGE MANAGER ZSER 390 TMP
 
TIVOLI DATA PROTECTN NDMP TMP
TIV DISASTER RECOVERY MGR TMP
TIV DISASTER RECVR MGR ZSER 390 TMP
TIV STOR MGR ENTPR ED CLIENT
TIV STOR MGR ENTPR ED PROC
TIV STOR MGR ENTPR ED HOST ED PROC
IBM TIV STOR MGR EXTENDED PROC
IBM TIV STOR MGR EXTENDED CLI
IBM TIV STOR MGR EXTENDED ZSER PROC
IBM TIV STOR MGR EXTENDED ZSER CLI
TIV STORAGE MGR TMP
TIVOLI STORAGE MGR HOST ED PROC
 
IBM TIV STOR MGR STR AREA NTWK PROC
IBM TIV STOR MGR STR AREA NTWK CLI
TIV SANERGY FILE SHARING TMP
 
IBM TIV STOR MGR SPACE MGT PROC
TIV SPACE MGR TMP
 
IBM TIV STOR MGR SYS BCK RECOV PROC
 
TIV DATA PROTECT LOTUS DOMINO TMP
TIV DATA PROTCT DOMINO ZSR 390 TMP
TIV DATA PROTECT MS EXCH TMP
TIV DATA PROTCT MS X ZSER 390 TMP
5697DPX TDP EXCHANGE SVR SV
5697DPD TDP LDOM UNIX SVR SV
5697DPD TDP LDOM NT SVR SV
TIV STOR MGR MAIL PROC
TIV STOR MGR MAIL HOST ED PROC
 
IV DATA PROTECT INFORMIX TMP
TIV DATA PROTECT MICROSOFT SQL TMP
TIV DATA PROTCT MS SQL ZSER 390 TMP
TIV DATA PROTECT ORACLE TMP
TIV DATA PROTCT ORACLE ZSER 390 TMP
5697DPO TDP ORACLE NT SVR
5697DPI TDP INFORMIX-UNIX SVR
5697DPS TDP MS SQL SVR
5697DPO TDP ORACLE UNIX SVR
TIV STOR MGR DBS PROC
 
TIV DATA PROTECT WBSP APPL SVR TMP
TIV STOR MGR APP SVRS PROC
 
TIV DATA PROTECT ESS DBASES TMP
TIV DAT PROT TDP ESS R3-OR TMP
TIV STOR MGR HARDWARE PROC
TIV TDP EMC SYMMETRIX ORACLE TMP
TIV TDP EMC SYMMETRIX R/3 TMP
 
TIV DATA PROTECT ADMIN ASSIST TMP
TIV DAT PROTCT ADM ASST ZSR 390 TMP
IBM TIVOLI ITSM ERP EXTENSION
5697DPR TDP SAP SVR
5697DPR TDP SAP ADMIN ASST SVR
TIV STOR MGR ENT RESRC PLANN PROC
TIV DATA PROTECT R/3 ZSER 390 T

Media Packs                                                 Part
Description                                                 Number
 
IBM Tivoli Storage Manager V5.2
  Media Pack -- Multilingual                                BJ09KML
  VM Media Pack -- Multilingual                             BJ09LML
IBM Tivoli Storage Manager Extended
  Edition V5.2
  Media Pack -- Multilingual                                BJ09QML
  VM Media Pack -- Multilingual                             BJ09RML
IBM Tivoli Storage Manager for Storage
  Area Networks V5.2
  Media Pack -- Multilingual                                BJ09NML
IBM Tivoli Storage Manager for Space
  Management V5.2
  Media Pack -- Multilingual                                BJ09PIE
IBM Tivoli Storage Manager for System
  Backup and Recovery V5.6
  Media Pack -- English                                     BJ09TIE
IBM Tivoli Storage Manager for Mail V5.2
  Media Pack -- Multilingual                                BJ09XML
IBM Tivoli Storage Manager for Databases
  V5.2
  Media Pack -- Multilingual                                BJ09UML
IBM Tivoli Storage Manager for
  Application Servers V5.2
  Media Pack -- Multilingual                                BJ09WML
IBM Tivoli Storage Manager for Hardware
  V5.2
  Media Pack -- Multilingual                                BJ09YML
IBM Tivoli Storage Manager for
  Enterprise Resource Planning V5.2
  Media Pack -- Multilingual                                BJ09VML

Current Licensees: Current licensees of the products in this announcement can order the new distribution medium, via MES, by specifying the desired distribution medium feature number.

New Licensees: Orders for new licenses will be accepted now.

Shipment will begin on the planned availability date.

Ordering Information for Passport Advantage

Passport Advantage allows you to have a common anniversary date for Software Maintenance renewals, which can simplify management and budgeting for eligible new versions and releases (and for related technical support) for your covered products. The anniversary date, established at the start of your Passport Advantage Agreement, recurs on an annual basis while your Passport Advantage Agreement remains in effect. However, regardless of when Software Maintenance is acquired, the coverage period for Software Maintenance is always up to the anniversary date specified in the acquisition.

Refer to the IBM International Passport Advantage Agreement and to the IBM Software Maintenance Handbook for specific terms relating to, and a more complete description of, technical support provided through Software Maintenance.

The quantity to be specified for the Passport Advantage part numbers in the following table is per processor and per client. A client includes laptops, desktops, and technical workstations. To order for Passport Advantage, specify the desired part number and quantity.

                                                            Part
Description                                                 Number
 
IBM Tivoli Storage Manager
 Processors:
  License and Software Maintenance 1st                      D5127LL
   Anniversary
  License and Software Maintenance 2nd                      D5128LL
   Anniversary
  Software Maintenance Renewal to                           E009GLL
   Anniversary Date
  Software Maintenance after License to                     D5129LL
   Anniversary Date
  Custom Build                                              D5135LL
  License and Software Maintenance 1st                      D513YLL
   Anniversary for zSeries (390)
  License and Software Maintenance 2nd                      D513ZLL
   Anniversary for zSeries (390)
  Software Maintenance Renewal to                           E00A5LL
   Anniversary Date for zSeries (390)
  Software Maintenance after License to                     D5140LL
   Anniversary Date for zSeries (390)
 Clients:
  License and Software Maintenance 1st                      D5158LL
   Anniversary
  License and Software Maintenance 2nd                      D5159LL
   Anniversary
  Software Maintenance Renewal to                           E00AJLL
   Anniversary Date
  Software Maintenance after License to                     D515ALL
   Anniversary Date
 
IBM Tivoli Storage Manager Extended
 Edition License Processors:
  License and Software Maintenance 1st                      D51MFLL
   Anniversary
  License and Software Maintenance 2nd                      D51MGLL
   Anniversary
  Software Maintenance Renewal to                           E00I9LL
   Anniversary Date
  Software Maintenance after License to                     D51MHLL
   Anniversary Date
  Custom Build                                              D51MILL
  Tradeup from IBM Tivoli Storage Manager                   D51MJLL
  License and Software Maintenance 1st                      D51MNLL
   Anniversary for zSeries (390)
  License and Software Maintenance 2nd                      D51MPLL
   Anniversary for zSeries (390)
  Software Maintenance Renewal to                           E00IBLL
   Anniversary Date for zSeries (390)
  Software Maintenance after License to                     D51MQLL
   Anniversary Date for zSeries (390)
  Tradeup from IBM Tivoli Storage Manager                   D51MVLL
   for zSeries (390)
 Clients:
  License and Software Maintenance 1st                      D51MKLL
   Anniversary
  License and Software Maintenance 2nd                      D51MLLL
   Anniversary
  Software Maintenance Renewal to                           E00IALL
   Anniversary Date
  Software Maintenance after License to                     D51MMLL
   Anniversary Date
  License and Software Maintenance 1st                      D51MRLL
   Anniversary for zSeries (390)
  License and Software Maintenance 2nd                      D51MSLL
   Anniversary for zSeries (390)
  Software Maintenance Renewal to                           E00ICLL
   Anniversary Date for zSeries (390)
  Software Maintenance after License to                     D51MTLL
   Anniversary Date for zSeries (390)

Note: Client licenses (for backing up laptops, desktops, technical workstations) are interchangeable between IBM Tivoli Storage Manager and IBM Tivoli Storage Manager Extended Edition.

                                                            Part
Description                                                 Number
 
IBM Tivoli Storage Manager for Storage
 Area Networks
 Processors:
  License and Software Maintenance 1st                      D51MULL
   Anniversary
  License and Software Maintenance 2nd                      D51MWLL
   Anniversary
  Software Maintenance Renewal to                           E00IDLL
   Anniversary Date
  Software Maintenance after License to                     D51MXLL
   Anniversary Date
 Clients:
  License and Software Maintenance 1st                      D51MYLL
   Anniversary
  License and Software Maintenance 2nd                      D51MZLL
   Anniversary
  Software Maintenance Renewal to                           E00IELL
   Anniversary Date
  Software Maintenance after License to                     D51N0LL
   Anniversary Date
 
IBM Tivoli Storage Manager for Space
 Management
 Processors:
  License and Software Maintenance 1st                      D51N1LL
   Anniversary
  License and Software Maintenance 2nd                      D51N2LL
   Anniversary
  Software Maintenance Renewal to                           E00IFLL
   Anniversary Date
  Software Maintenance after License to                     D51N3LL
   Anniversary Date
 
IBM Tivoli Storage Manager for System
 Backup and Recovery
 Processors:
  License and Software Maintenance 1st                      D521YLL
   Anniversary
  License and Software Maintenance 2nd                      D521ZLL
   Anniversary
  Software Maintenance Renewal to                           E00MHLL
   Anniversary Date
  Software Maintenance after License to                     D5220LL
   Anniversary Date
 
IBM Tivoli Storage Manager for Mail
 Processors:
  License and Software Maintenance 1st                      D5102LL
   Anniversary
  License and Software Maintenance 2nd                      D5103LL
   Anniversary
  Software Maintenance Renewal to                           E008VLL
   Anniversary Date
  Software Maintenance after License to                     D5104LL
   Anniversary Date
 
                                                            Part
Description                                                 Number
 
  Custom Build                                              D5105LL
  License and Software Maintenance 1st                      D5106LL
   Anniversary for zSeries (390)
  License and Software Maintenance 2nd                      D5107LL
   Anniversary for zSeries (390)
  Software Maintenance Renewal to                           E008WLL
   Anniversary Date for zSeries (390)
  Software Maintenance after License to                     D5108LL
   Anniversary Date for zSeries (390)
 
IBM Tivoli Storage Manager for Databases
 Processors:
  License and Software Maintenance 1st                      D510ELL
   Anniversary
  License and Software Maintenance 2nd                      D510FLL
   Anniversary
  Software Maintenance Renewal to                           E008ZLL
   Anniversary Date
  Software Maintenance after License to                     D510GLL
   Anniversary Date
 
IBM Tivoli Storage Manager for Application
 Servers
 Processors:
  License and Software Maintenance 1st                      D510BLL
   Anniversary
  License and Software Maintenance 2nd                      D510CLL
   Anniversary
  Software Maintenance Renewal to                           E008YLL
   Anniversary Date
  Software Maintenance after License to                     D510DLL
   Anniversary Date
 
IBM Tivoli Storage Manager for Hardware
 Processors:
  License and Software Maintenance 1st                      D510JLL
   Anniversary
  License and Software Maintenance 2nd                      D510KLL
   Anniversary
  Software Maintenance Renewal to                           E0090LL
   Anniversary Date
  Software Maintenance after License to                     D510LLL
   Anniversary Date
 
IBM Tivoli Storage Manager for Enterprise
 Resource Planning
 Processors:
  License and Software Maintenance 1st                      D512QLL
   Anniversary
  License and Software Maintenance 2nd                      D512RLL
   Anniversary
  Software Maintenance Renewal to                           E009NLL
   Anniversary Date
  Software Maintenance after License to                     D512SLL
   Anniversary Date

To order a media pack or a documentation pack for Passport Advantage, specify the part number in the desired quantity from the following table:

                                                       Media/Doc
                                                       Pack General
                                              Part     Availability
Description                                   Number   Date
 
IBM Tivoli Storage Manager V5.2                        July 11, 2003
 Media Pack -- Multilingual                   BJ09KML
 VM Media Pack -- Multilingual                BJ09LML
 Documentation Pack -- International English  BJ09MIE
 
IBM Tivoli Storage Manager Extended Edition            July 11, 2003
 V5.2
 Media Pack -- Multilingual                   BJ09QML
 VM Media Pack -- Multilingual                BJ09RML
 Documentation Pack -- International English  BJ09SIE
 
IBM Tivoli Storage Manager for Storage Area            July 11, 2003
 Networks V5.2
 Media Pack -- Multilingual                   BJ09NML
 
IBM Tivoli Storage Manager for Space                   July 11, 2003
 Management V5.2
 Media Pack (refer to note) -- Multilingual   BJ09PIE
 
IBM Tivoli Storage Manager for System Backup           April 25, 2003
 and Recovery V5.6
 Media Pack -- English                        BJ09TIE
 
IBM Tivoli Storage Manager for Mail V5.2               July 11, 2003
 Media Pack -- Multilingual                   BJ09XML
 
IBM Tivoli Storage Manager for Databases               April 11, 2003
 V5.2
 Media Pack -- Multilingual                   BJ09UML
 
IBM Tivoli Storage Manager for Application             July 11, 2003
 Servers V5.2
 Media Pack -- Multilingual                   BJ09WML
 
IBM Tivoli Storage Manager for Hardware V5.2           April 11, 2003
 Media Pack -- Multilingual                   BJ09YML
 
IBM Tivoli Storage Manager for Enterprise              April 11, 2003
 Resource  Planning V5.2
 Media Pack -- Multilingual                   BJ09VML

Note: These CD-ROMs are also included in the Tivoli Storage Manager and Tivoli Storage Manager Extended Edition packages.

The following media packs, which will include the Tivoli Data Warehouse V1.2 CD pack, will become available September 26, 2003.

                                                            Part
Description                                                 Number
 
IBM Tivoli Storage Manager V5.2
  Media Pack -- Multilingual                                BJ0AXML
  VM Media Pack -- Multilingual                             BJ0AYML
IBM Tivoli Storage Manager Extended
 Edition V5.2
  Media Pack -- Multilingual                                BJ0AVML
  VM Media Pack -- Multilingual                             BJ0AWML

Ordering z/OS Customized Offerings via Passport Advantage

Specify the custom build part number from the table below. Ordering this part number generates a contact of a regional IBM Customer Support Office ("Techline") to the customer to configure an order for customized media via the CFSW configurator.

                                                            Part
Description                                                 Number
 
IBM Tivoli Storage Manager V5.2 --                          D5135LL
 Custom Build Registration for z/OS
IBM Tivoli Storage Manager Extended                         D51MILL
 Edition -- Custom Build
 V5.2 Registration for z/OS
IBM Tivoli Storage Manager for Mail                         D5105LL
 V5.2 -- Custom Build
 Registration for z/OS

Withdrawal of Passport Advantage Part Numbers

The following Passport Advantage part numbers will be withdrawn on August 12, 2003.

                                                            Part
Program Name/Description                                    Number
 
IBM Tivoli Storage Manager V5.1
  Documentation Pack -- International                       BJ08AIE
   English
IBM Tivoli Storage Manager Extended
 Edition V5.1
  Documentation Pack -- International                       BJ08DIE
   English

The following Passport Advantage part numbers for V5.2 will be withdrawn on September 26, 2003.

                                                            Part
Description                                                 Number
 
IBM Tivoli Storage Manager V5.2
  Media Pack -- Multilingual                                BJ09KML
  VM Media Pack -- Multilingual                             BJ09LML
IBM Tivoli Storage Manager Extended
 Edition V5.2
  Media Pack -- Multilingual                                BJ09QML
  VM Media Pack -- Multilingual                             BJ09RML

Ordering Information for non-Passport Advantage

5698-ISM, 5698-ISX, 5698-SAN, 5698-HSM, 5698-SYS, 5698-APE, 5698-APD, 5698-APW, 5698-APH, and 5698-APR

To order a basic license, specify the program number and the feature number of the desired distribution medium. Also, specify the one-time charge feature number in the quantity desired (maximum quantity of 250).

Note: If ordering for the OS/390 platform, also specify feature number 9001 for asset registration.

The quantity to be specified for the features in the following table is per processor and per client. A client can be, for example, a laptop, desktop, or technical workstation.

Use the following table to order the program products listed below:

                                                      Feature Number
Product
Number                 Product Name                   Qty 1   Qty 250
 
5698-ISM               IBM Tivoli Storage
                        Manager V5.2
  Processors:                                         2630    2631
  Clients:                                            2859    2860
5698-ISX               IBM Tivoli Storage
                        Manager Extended
                        Edition V5.2
  Processors:                                         3103    3104
  Clients:                                            3101    3102
 Tradeup from 5698-ISM
  (refer to note)
  Processors:                                         3107    3108
  Clients:                                            3105    3106
5698-SAN               IBM Tivoli Storage
                        Manager for Storage
                        Area Networks V5.2
  Processors:                                         3049    3050
  Clients:                                            3047    3048
5698-HSM               IBM Tivoli Storage
                        Manager for Space
                        Management V5.2
  Processors:                                         3111    3112
5698-SYS               IBM Tivoli Storage
                        Manager for System
                        Backup and Recovery
                        V5.6
  Processors:                                         3654    3655
5698-APE               IBM Tivoli Storage
                        Manager for Mail V5.2
  Processors:                                         2637    2638
5698-APD               IBM Tivoli Storage
                        Manager for Databases
                        V5.2
 
                                                      Feature Number
Product
Number                 Product Name                   Qty 1   Qty 250
 
  Processors:                                         2642    2643
5698-APW               IBM Tivoli Storage
                        Manager for Application
                        Servers V5.2
 
                                                      Feature Number
Product
Number                 Product Name                   Qty 1   Qty 250
 
  Processors:                                         2640    2641
5698-APH               IBM Tivoli Storage
                        Manager for Hardware
                        V5.2
  Processors:                                         2646    2647
5698-APR               IBM Tivoli Storage
                        Manager for Enterprise
                        Resource Planning V5.2
  Processors:                                         2644    2645

Note: Client licenses (for backing up laptops, desktops, technical workstations) are interchangeable between IBM Tivoli Storage Manager and IBM Tivoli Storage Manager Extended Edition. Client trade-up feature numbers are included for configuration purposes only.

This software license includes Software Maintenance, previously referred to as Software Subscription and Technical Support.

Extending coverage for a total of three years from date of acquisition may be elected. Order the program number, feature number, and quantity to extend coverage for your software licenses. If maintenance has expired, specify the after license feature number.

IBM Tivoli Storage Manager
 
Maintenance IASP PID 1 Year:  (5698-SM1)
 
                                                    Feature   Feature
                                                    Number    Number
Description                                         Qty 1     Qty 250
 
Use authorizations (to be ordered
 in quantity):
Processors:
-- Software Maintenance No Charge                   2827      2828
 Registration
-- Software Maintenance 1 Year                      2660      2661
 Renewal
-- Software Maintenance 1 Year                      2662      2663
 After License
 
Clients:
-- Software Maintenance No Charge                   2897      2898
 Registration
-- Software Maintenance 1 Year                      2899      3000
 Renewal
-- Software Maintenance 1 Year                      3001      3002
 After License
 
Maintenance IASP PID 3 Year:  (5698-SM3)
 
                                                    Feature   Feature
                                                    Number    Number
Description                                         Qty 1     Qty 250
 
Use authorizations (to be ordered
 in quantity):
 
                                                    Feature   Feature
                                                    Number    Number
Description                                         Qty 1     Qty 250
 
Processors:
-- Software Maintenance 3 Year                      2853      2854
 Registration
-- Software Maintenance 3 Year                      2855      2856
 Renewal
-- Software Maintenance 3 Year                      2885      2886
 After License
Clients:
-- Software Maintenance 3 Year                      2887      2888
 Registration
-- Software Maintenance 3 Year                      2889      2890
 Renewal
-- Software Maintenance 3 Year                      2857      2858
 After License
 
IBM Tivoli Storage Manager Extended
 Edition
 
Maintenance IASP PID 1 Year:  (5698-SX1)
 
                                                    Feature   Feature
                                                    Number    Number
Description                                         Qty 1     Qty 250
 
Use authorizations (to be ordered
 in quantity):
Processors:
-- Software Maintenance No Charge                   3113      3114
 Registration
-- Software Maintenance 1 Year                      3117      3118
 Renewal
-- Software Maintenance 1 Year                      3119      3120
 After License
 
Clients:
-- Software Maintenance No Charge                   3115      3116
 Registration
-- Software Maintenance 1 Year                      3121      3122
 Renewal
-- Software Maintenance 1 Year                      3123      3124
 After License
 
Maintenance IASP PID 3 Year:  (5698-SX3)
 
                                                    Feature   Feature
                                                    Number    Number
Description                                         Qty 1     Qty 250
 
Use authorizations (to be ordered
 in quantity):
Processors:
-- Software Maintenance 3 Year                      3125      3126
 Registration
-- Software Maintenance 3 Year                      3127      3128
 Renewal
-- Software Maintenance 3 Year                      3129      3130
 After License
 
Clients:
-- Software Maintenance 3 Year                      3131      3132
 Registration
-- Software Maintenance 3 Year                      3133      3134
 Renewal
-- Software Maintenance 3 Year                      3135      3136
 After License
 
IBM Tivoli Storage Manager for Storage
 Area Networks
 
Maintenance IASP PID 1 Year:  (5698-AN1)
 
                                                    Feature   Feature
                                                    Number    Number
Description                                         Qty 1     Qty 250
 
Use authorizations (to be ordered
 in quantity):
Processors:
-- Software Maintenance No Charge                   3077      3078
 Registration
-- Software Maintenance 1 Year                      3081      3082
 Renewal
-- Software Maintenance 1 Year                      3083      3084
 After License
 
Clients:
-- Software Maintenance No Charge                   3079      3080
 Registration
-- Software Maintenance 1 Year                      3085      3086
 Renewal
-- Software Maintenance 1 Year                      3087      3088
 After License
 
Maintenance IASP PID 3 Year:  (5698-AN3)
 
                                                    Feature   Feature
                                                    Number    Number
Description                                         Qty 1     Qty 250
 
Use authorizations (to be ordered
 in quantity):
Processors:
-- Software Maintenance 3 Year                      3089      3090
 Registration
-- Software Maintenance 3 Year                      3091      3092
 Renewal
-- Software Maintenance 3 Year                      3093      3094
 After License
 
Clients:
-- Software Maintenance 3 Year                      3095      3096
 Registration
-- Software Maintenance 3 Year                      3097      3098
 Renewal
-- Software Maintenance 3 Year                      3099      3100
 After License
 
IBM Tivoli Storage Manager for
 Space Management
 
Maintenance IASP PID 1 Year:  (5698-HM1)
 
                                                    Feature   Feature
                                                    Number    Number
Description                                         Qty 1     Qty 250
 
Use authorizations (to be ordered
 in quantity):
Processors:
-- Software Maintenance No Charge                   3065      3066
 Registration
-- Software Maintenance 1 Year                      3067      3068
 Renewal
-- Software Maintenance 1 Year                      3069      3070
 After License
 
Maintenance IASP PID 3 Year:  (5698-HM3)
 
                                                    Feature   Feature
                                                    Number    Number
Description                                         Qty 1     Qty 250
 
Use authorizations (to be ordered
 in quantity):
Processors:
-- Software Maintenance 3 Year                      3071      3072
 Registration
-- Software Maintenance 3 Year                      3073      3074
 Renewal
-- Software Maintenance 3 Year                      3075      3076
 After License
 
IBM Tivoli Storage Manager for System
 Backup and Recovery
 
Maintenance IASP PID 1-Year:  5698-YS1
 
                                                    Feature   Feature
                                                    Number    Number
Description                                         Qty 1     Qty 250
 
Use authorizations (to be ordered
 in quantity):
Processors:
-- Software Maintenance No-Charge                   3656      3657
 Registration
-- Software Maintenance 1-Year                      3658      3659
 Renewal
-- Software Maintenance 1-Year                      3660      3661
 After-License
 
Maintenance IASP PID 3-Year:  5698-YS3
 
                                                    Feature   Feature
                                                    Number    Number
Description                                         Qty 1     Qty 250
 
Use authorizations (to be ordered
 in quantity):
Processors:
-- Software Maintenance 3-Year                      3662      3663
 Registration
-- Software Maintenance 3-Year                      3664      3665
 Renewal
-- Software Maintenance 3-Year                      3666      3667
 After-License
 
IBM Tivoli Storage Manager for Mail
 
Maintenance IASP PID 1 Year:  (5698-PE1)
 
                                                    Feature   Feature
                                                    Number    Number
Description                                         Qty 1     Qty 250
 
Use authorizations (to be ordered
 in quantity):
Processors:
-- Software Maintenance No Charge                   2824      2825
 Registration
-- Software Maintenance 1 Year                      2674      2675
 Renewal
-- Software Maintenance 1 Year                      2676      2677
 After License
 
Maintenance IASP PID 3 Year:  (5698-PE3)
 
                                                    Feature   Feature
                                                    Number    Number
Description                                         Qty 1     Qty 250
 
Use authorizations (to be ordered
 in quantity):
Processors:
-- Software Maintenance 3 Year                      2668      2669
 Registration
-- Software Maintenance 3 Year                      2670      2671
 Renewal
-- Software Maintenance 3 Year                      2672      2673
 After License
 
IBM Tivoli Storage Manager for Databases
 
Maintenance IASP PID 1 Year:  (5698-PD1)
 
                                                    Feature   Feature
                                                    Number    Number
Description                                         Qty 1     Qty 250
 
Use authorizations (to be ordered
 in quantity):
Processors:
-- Software Maintenance No Charge                   2836      2837
 Registration
-- Software Maintenance 1 Year                      2692      2693
 Renewal
-- Software Maintenance 1 Year                      2694      2695
 After License
 
Maintenance IASP PID 3 Year:  (5698-PD3)
 
                                                    Feature   Feature
 
                                                    Number    Number
Description                                         Qty 1     Qty 250
 
Use authorizations (to be ordered
 in quantity):
Processors:
-- Software Maintenance 3 Year                      2700      2701
 Registration
-- Software Maintenance 3 Year                      2702      2703
 Renewal
-- Software Maintenance 3 Year                      2704      2705
 After License
 
IBM Tivoli Storage Manager for
 Application Servers
 
Maintenance IASP PID 1 Year:  (5698-PW1)
 
                                                    Feature   Feature
                                                    Number    Number
Description                                         Qty 1     Qty 250
 
Use authorizations (to be ordered
 in quantity):
Processors:
-- Software Maintenance No Charge                   2842      2843
 Registration
-- Software Maintenance 1 Year                      2712      2713
 Renewal
-- Software Maintenance 1 Year                      2714      2715
 After License
 
Maintenance IASP PID 3 Year:  (5698-PW3)
 
                                                    Feature   Feature
                                                    Number    Number
Description                                         Qty 1     Qty 250
 
Use authorizations (to be ordered
 in quantity):
Processors:
-- Software Maintenance 3 Year                      2680      2681
 Registration
-- Software Maintenance 3 Year                      2682      2683
 Renewal
-- Software Maintenance 3 Year                      2684      2685
 After License
 
IBM Tivoli Storage Manager for Hardware
 
Maintenance IASP PID 1 Year:  (5698-PH1)
 
                                                    Feature   Feature
                                                    Number    Number
Description                                         Qty 1     Qty 250
 
Use authorizations (to be ordered
 in quantity):
Processors:
-- Software Maintenance No Charge                   2833      2834
 Registration
-- Software Maintenance 1 Year                      2716      2717
 Renewal
-- Software Maintenance 1 Year                      2718      2719
 After License
 
Maintenance IASP PID 3 Year:  (5698-PH3)
 
                                                    Feature   Feature
                                                    Number    Number
Description                                         Qty 1     Qty 250
 
Use authorizations (to be ordered
 in quantity):
Processors:
-- Software Maintenance 3 Year                      2706      2707
 Registration
-- Software Maintenance 3 Year                      2708      2709
 Renewal
-- Software Maintenance 3 Year                      2710      2711
 After License
 
IBM Tivoli Storage Manager for
 Enterprise Resource Planning
 
Maintenance IASP PID 1 Year:  (5698-PR1)
 
                                                    Feature   Feature
                                                    Number    Number
Description                                         Qty 1     Qty 250
 
Use authorizations (to be ordered
 in quantity):
Processors:
-- Software Maintenance No Charge                   2839      2840
 Registration
-- Software Maintenance 1 Year                      2696      2697
 Renewal
-- Software Maintenance 1 Year                      2698      2699
 After License
 
Maintenance IASP PID 3 Year:  (5698-PR3)
 
                                                    Feature   Feature
                                                    Number    Number
Description                                         Qty 1     Qty 250
 
Use authorizations (to be ordered
 in quantity):
Processors:
-- Software Maintenance 3 Year                      2686      2687
 Registration
-- Software Maintenance 3 Year                      2688      2689
 Renewal
-- Software Maintenance 3 Year                      2690      2691
 After License

Ordering Information for z/OS Customized Offerings

Ordering Media Features for z/OS Customized Offerings

Select a media feature and select the custom build registration feature from the table below:

                                              Custom
                                              Build        Media
Product                                       Regis-
Number    Description/Language                tration  Feature  Type
 
5698-ISM  IBM Tivoli Storage Manager V5.2     2810
          z/OS Server -- International English         5804     3480
                                                                 Tape
          z/OS API -- International English            5802     3480
                                                                 Tape
          z/OS Client -- International English         5803     3480
                                                                 Tape
 
5698-ISX  IBM Tivoli Storage Manager          3365
             Extended Edition V5.2
          z/OS Server -- International English         5804     3480
                                                                 Tape
 
                                              Custom
                                              Build        Media
Product                                       Regis-
Number    Description/Language                tration  Feature  Type
 
          z/OS API -- International English            5802     3480
                                                                 Tape
          z/OS Client -- International English         5803     3480
                                                                 Tape
 
5698-APE  IBM Tivoli Storage Manager for      2639
             Mail V5.2
          z/OS API -- International English            5802     3480
                                                                 Tape
          Domino -- International English              5812     3480
                                                                 Tape

Ordering z/OS Customized Offerings Support

For each component's product number within the z/OS Customized Offerings Software Subscription and Annual Support Product (S&S), specify the z/OS support product number and select the support registration feature and the subscription media feature from the table below. This process is implemented by a regional Customer Support Office after the Custom Build Registration part number (Passport Advantage) or product number/feature is ordered.

Also specify feature number 9001 for asset registration.

Note: The media features for the support products are the same media features as the corresponding products they support.

Support                                 Support
Product                                 Regis-      Media
Number   Description/Language           tration Feature  Type
 
5698-S13 IBM Tivoli Storage Manager S&S 2444
         z/OS Server
            International English               6124     Subscription
         z/OS API
            International English               6113     Subscription
         z/OS Backup Client
            International English               6114     Subscription
 
5698-S13 IBM Tivoli Storage Manager     2444
            Extended Edition S&S
         z/OS Server
            International English               6124     Subscription
         z/OS API
            International English               6113     Subscription
         z/OS Backup Client
            International English               6114     Subscription
 
5698-S21 IBM Tivoli Storage Manager for 2419
            Mail S&S
         Lotus Domino
            International English               6092     Subscription
         API OS/390
            International English               6117     Subscription

Software Maintenance

Software Maintenance is included with each product authorization acquired. Software Maintenance provides an easy and effective way by which you have access, during the coverage period, to eligible new versions and releases and to remote technical support for your covered products.

The technical support included in Software Maintenance provides remote support during normal business hours in your country or location as well as access to escalation management 24 hours a day, 7 days a week, for mission-critical (Severity 1) problems.

With Software Maintenance, you receive the following technical support benefits:

  • Telephone access and/or electronic access via the Web to an IBM Customer Support Center.
  • Support for routine, short duration installation and usage (how-to) questions and code-related problems.
  • Support during normal country business hours, namely prime shift hours, Monday through Friday, excluding national or statutory holidays.
  • Support for mission-critical (Severity 1) problems during non-prime shift hours, namely all hours outside normal country business hours including national and/or statutory holidays.
  • Two hour response time objective during prime shift for voice and electronic submission. The response objective for critical/emergency problems during offshift is also two hours.
  • Access to hints, tips, and frequently asked questions.
  • Access to escalation management 24 hours a day, 7 days a week.
  • Open Authorized Technical Caller list to submit problems to IBM Support Centers on your behalf. Open to any number of technical specialists within your IS organization. Each caller must be registered through the IBM problem submission Web site in order to submit problems. Problem submission is handled by the Site Technical Contact as listed on the Passport Advantage enrollment form.
  • eCare for Software is an initiative designed to enhance your electronic support experience by providing the following advantages:
    • Single view of IBM distributed software that includes easy/integrated access to the following information and functions:
      • Marketing
      • Technical
      • Developer
      • Business Partner
      • IBM Services
      • Downloads

    • Comprehensive electronic (via the Web) self-help capabilities available 24 hours a day, 7 days a week.
    • Advanced search capabilities.
    • A single interface to the IBM problem submission/management system for IBM distributed software.

Software Maintenance renewals offer you favorable pricing to continue your coverage without interruption. Passport Advantage allows you to have a common anniversary date for Software Maintenance renewals, which can simplify management and budgeting for eligible new versions and releases (and for related technical support) for your covered products. The anniversary date, established at the start of your Passport Advantage Agreement, recurs on an annual basis while your Passport Advantage Agreement remains in effect. However, regardless of when Software Maintenance is acquired, the coverage period for Software Maintenance is always up to the anniversary date specified in the acquisition.

Refer to the IBM International Passport Advantage Agreement and to the IBM Software Maintenance Handbook for specific terms relating to, and a more complete description of, technical support provided through Software Maintenance.

Basic Machine-Readable Material: The distribution media features in the following table apply to the program numbers listed. To order, select the distribution medium feature for the desired program number.

Program
Number       Description
 
5698-ISM     Tivoli Storage Manager
5698-SM1     SW Maintenance 1 Yr
5698-SM3     SW Maintenance 3 Yr
5698-ISX     Tivoli Storage Manager Extended Edition
5698-SX1     SW Maintenance 1 Yr
5698-SX3     SW Maintenance 3 Yr

                                    Feature            Distribution
Language                            Number             Medium
 
English                             5809               CD-ROM
VM Server --                        5805               3480 Tape
 International English

Program
Number       Description
 
5698-SAN     Tivoli Storage Manager for Storage Area
              Networks
5698-AN1     SW Maintenance 1 Yr
5698-AN3     SW Maintenance 3 Yr
5698-HSM     Tivoli Storage Manager for Space
              Manager
5698-HM1     SW Maintenance 1 Yr
5698-HM3     SW Maintenance 3 Yr
5698-SYS     Tivoli Storage Manager for System
              Backup and Recovery
5698-YS1     SW Maintenance 1 Yr
5698-YS3     SW Maintenance 3 Yr
5698-APE     Tivoli Storage Manager for Mail
5698-PE1     SW Maintenance 1 Yr
5698-PE3     SW Maintenance 3 Yr
5698-APD     Tivoli Storage Manager for Databases
5698-PD1     SW Maintenance 1 Yr
5698-PD3     SW Maintenance 3 Yr
5698-APW     Tivoli Storage Manager for Application
              servers
5698-PW1     SW Maintenance 1 Yr
5698-PW3     SW Maintenance 3 Yr
5698-APH     Tivoli Storage Manager for Hardware
5698-PH1     SW Maintenance 1 Yr
5698-PH3     SW Maintenance 3 Yr
5698-APR     Tivoli Storage Manager for Enterprise
              Resource Reporting
5698-PR1     SW Maintenance 1 Yr
5698-PR3     SW Maintenance 3 Yr

                                    Feature            Distribution
Language                            Number             Medium
 
English                             5809               CD-ROM

Customization Option for OS/390

Select the following feature number to customize your order if running on the OS/390 platform. This feature can be specified on the initial or MES orders.

Feature Number           Description
 
3450                     Satellite Electronic Delivery

Customized Offerings

Product media is shipped only via Customized Offerings (for example, CBPDO, ServerPac, Systempac®). Non-customized items (CDs, diskettes, source media, media kits) will continue to be shipped via the stand-alone product.

Terms and Conditions

Agreement

For orders under 5698-ISM, 5698-ISX, 5698-SAN, 5698-HSM, 5698-SYS, 5698-APE, 5698-APD, 5698-APW, 5698-APH, and 5698-APR: IBM International Program License Agreement (IPLA), IBM International Agreement for Acquisition of Programs and Support (IIAAPS) and the IBM Attachment for Support, IBM Agreement for Acquisition of Support (IAAS), IBM Addendum for Support (Software Maintenance) for Selected Programs (Z125-6495), and an Order Form.

For orders under Passport Advantage: IBM IPLA, IBM International Passport Advantage Agreement (PAA), and an IBM International Passport Advantage Agreement Enrollment Form.

Transferable: Yes, except for programs acquired at a discount or allowance

Limited Warranty Applies: Yes

Guarantee: 30 day money-back guarantee

Usage Restriction: Yes. Usage is limited to the quantity of processors and clients licensed.

Volume Offering (IVO): No

Upgrade Protection Applies: Covered as long as Software Maintenance is in effect

Educational Allowance Available: Yes, to qualified education institution customers

Percentage: 15%

Licensed Program Materials Availability

  • Restricted Materials of IBM: None
  • Non-Restricted Source Materials: None
  • Object Code Only (OCO): All

Maintenance Applies

  • Software Maintenance under Passport Advantage: Yes
  • Software Maintenance for IBM Tivoli products: Yes

Complementary Introductory Support: Not available

Software Maintenance and End of Support (EOS): Software Maintenance for an IBM Tivoli program is one year from the date IBM or your Business Partner makes the program available to you. The Software Maintenance duration period shall be less than one year for programs acquired after the announcement of a program's EOS date.

EOS for programs or versions/releases of programs will be announced 12 months prior to the effective date.

Software Maintenance for IBM Tivoli Products and Passport Advantage

Software Maintenance

  • Support Center applies: Yes. Access is available through the IBM Support Center, 800-IBM-SERV (426-7378).
  • Support Web Site for Problem Reporting:
  • Availability of Software Maintenance:
    • The first year of Software Maintenance is included with the license at no additional charge. The first year starts when the product is shipped to the customer. For a fee, Software Maintenance can be extended until three years from the date of license acquisition.
    • Software Maintenance is available for a one year and three year renewal, for a fee, as part of the IAAS, IIAAPS, or any equivalent agreement.
  • Availability of Passport Advantage Software Maintenance:
    • Passport Advantage Software Maintenance is provided at no additional charge for each eligible program acquired for one year from its date of delivery. For an additional fee, a license can be acquired with maintenance to the second anniversary date.
    • Passport Advantage Software Maintenance is provided for renewal for a fee at each anniversary date. Customers who do not renew their Software Maintenance will have to purchase the Maintenance after License option to renew their maintenance agreement when they require a new level of software code or remote technical support.
  • Software Maintenance and Passport Advantage Software Maintenance are available until twelve months after announcement of product discontinuance, (that is, end of life [EOL]).
  • APAR Mailing Address:
      Tivoli Systems Inc.
      11400 Burnet Road
      Austin, TX 78758
      U.S.A.
      Attention: Product Development

IBM Operational Support Services — Support Line: No

IBM Software Support Guide Web Site: A document which provides guidelines and reference materials for IBM Service and Support.

Product Web Site: A complete list of products, terminology definitions, and licensing documents are available at the following Web site:

Prices

Prices are unaffected by this announcement.

Passport Advantage

For Passport Advantage and charges, contact your IBM representative or your authorized IBM Business Partner. For additional information about the Passport Advantage offering, visit the following Web site:

Order Now

To order, contact the Americas Call Centers, your local IBM representative, or your IBM Business Partner.

To identify your local IBM representative or IBM Business Partner, call 800-IBM-4YOU (426-4968).

 Phone:     800-IBM-CALL (426-2255)
 Fax:       800-2IBM-FAX (242-6329)
 Internet:  ibm_direct@vnet.ibm.com
 Mail:      The Americas Call Centers
            Dept. YE001
            P.O. Box 2690
            Atlanta, GA  30301-2690
 
 Reference: YE001

The Americas Call Centers, our national direct marketing organization, can add your name to the mailing list for catalogs of IBM products.

Note: Shipments will begin after the planned availability date.

Trademarks

 
The e-business logo, z/OS, SANergy, Informix, Enterprise Storage Server, pSeries, zSeries, iSeries, z/VM, DFS, SP, xSeries, and 3090 are trademarks of International Business Machines Corporation in the United States or other countries or both.
 
AIX, OS/390, OS/400, DB2, RS/6000, DPI, S/390, Language Environment, VTAM, AFS, Multiprise, System/390, AS/400, SP2, SP1, WebSphere, FlashCopy, DB2 Universal Database, VM/ESA, and Systempac are registered trademarks of International Business Machines Corporation in the United States or other countries or both.
 
Intel and Pentium are registered trademarks of Intel Corporation.
 
Microsoft is a trademark of Microsoft Corporation.
 
Windows and Windows NT are registered trademarks of Microsoft Corporation.
 
Java is a trademark of Sun Microsystems, Inc.
 
UNIX is a registered trademark of the Open Company in the United States and other countries.
 
Tivoli is a registered trademark of International Business Machines Corporation or Tivoli Systems Inc. in the United States or other countries or both.
 
Domino is a trademark of Lotus Development Corporation and/or IBM Corporation.
 
Lotus is a registered trademark of Lotus Development Corporation and/or IBM Corporation.
 
mySAP.com is a registered trademark of SAP AG in Germany and several other countries.
 
Other company, product, and service names may be trademarks or service marks of others.