IBM United States
Software Announcement 203-061
March 4, 2003

IBM WebSphere MQ Workflow V3.4 with Enhanced Capabilities

 ENUS203-061.PDF (121KB)

(Corrected on June 6 2003)

IBM Director Server V5.1 was added to the announement letter.

(Corrected on May 7, 2003)

The hardware requirements for clients for HP-UX for RMI/IIOP communication was corrected. In the Ordering Information section, additional Passport Advantage programs were added. In the Licensing section additional information for workstations program 5697-FM3 and formatting changes were added.

At a Glance

WebSphere MQ Workflow V3.4 extends the functions of the previous release with new capabilities:

  • Portal client
  • LDAP directory support
  • WSDL and JSP support
  • New platform support
  • Business Activity Monitoring (BAM) support
  • Performance improvements
  • Per-processor pricing

For ordering, contact:

Your IBM representative, an IBM Business Partner, or the Americas Call Centers at 800-IBM-CALL (Reference: YE001).

Overview

WebSphere® MQ Workflow V3.4, the follow-on release of MQSeries® Workflow V3.3, extends functions. It continues to support long-running business process workflows as they interact with systems and people.

Version 3.4 provides integration processes with rich support for human interactions and deep application connectivity, and it leverages WebSphere MQ, XML, J2EE, Web Services, and WebSphere Business Integration software.

New for V3.4

  • Portal client
  • LDAP directory support
  • Enablement to export process interface definitions as WSDL for usage in WebSphere Studio Application Developer Integration Edition V5 (delivered in an upcoming SupportPac™)
  • Upgraded JSP wizard for forms generation
  • Additional platforms including Microsoft™ Windows® XP Professional Edition
  • Currency improved for prerequisite programs WebSphere MQ V5.3, DB2® UDB V8.1, Oracle 9, WebSphere Application Server V5
  • Per-processor license

Support for Human Interactions

  • Broad workflow client functionality
  • Support of native Windows clients
  • Web browser clients
  • Portal clients
  • JSP forms wizard in WebSphere Studio

Support for Application Connectivity

  • XML
  • WebSphere MQ (35+ platforms)
  • J2EE
  • Web Services
  • Plug-in support for CICS® and IMS™ on z/OS™

WebSphere MQ Workflow V3.4 supports the most competitive EAI, B2Bi, and application server software including:

  • WebSphere Application Server
  • WebSphere MQ Integrator® Broker
  • WebSphere InterChange Server
  • WebSphere Business Integration

WebSphere MQ Workflow helps you bring systems and people into a managed process integration environment for EAI, B2Bi, and BPM solutions, built to a service-oriented architecture based on standards. Process impact based on key performance indicators or business measures for resources is best visualized using IBM Holosofx, the new business tooling for WebSphere Business.

Business process workflows designed and analyzed with IBM Holosofx Workbench can be readily deployed to WebSphere MQ Workflow and used by applications and humans. Long-running processes enacted by WebSphere MQ Workflow can be monitored using dashboards readily provided by the IBM Holosofx Monitor for business activity monitoring. Business users also can take real-time corrective actions on their processes.

Key Prerequisites

WebSphere MQ Workflow V3.4 is available on the following platforms:

  • Windows NT®, Windows 2000, Windows XP Professional Edition
  • AIX®
  • HP-UX
  • Sun Solaris
  • z/OS or OS/390®

Planned Availability Dates

  • March 4, 2003, for electronic download
  • March 7, 2003, on CD-ROM

Description

Within WebSphere Business Integration, WebSphere MQ Workflow V3.4 supports long-running business processes that may require human participation and may have to be interrupted and restarted. It reduces cycle time and cost by automating business processes that interact with humans and applications throughout IT and organizational infrastructures. WebSphere MQ Workflow V3.4 extends the functions and platforms supported by MQSeries Workflow V3.3, enacting business process workflows in service-oriented architectures (SOA) based on standards.

Portal Client

User Interactions with Workflows via Portal Server

Selected Workflow client functions are now available for integration with portals and portlets, providing customers, employees, suppliers, and business partners with a single point of personalized interaction with processes and applications. Application content and workflow users can be combined on the same personalized Web page for use with standard Web browsers.

The portal client of WebSphere MQ Workflow V3.4 is an extension of the JSP/servlet-based workflow Web client. Workflow client functions are available as portlets, which can be integrated with application content on personalized HTML pages using standard portal server functionality.

Portal client workflow functions:

  • List the status of work items, process instances, and process templates
  • Work item control: Force finish, force restart
  • Process control: Start, suspend, resume, and query state
  • Work contribution: Select, transfer, and complete work items assigned
  • Exchange forms with process instances (check out/check in)

Portal client workflow functions can be integrated into personalized portal solutions, such as:

  • Customer Web sites and commerce portals, providing information and offering services that may be delivered with workflow support. Processes can be started from the Internet to deliver a business service, communicate back to the customer, and provide process status information.
  • Employee information and knowledge management portals give users access to work items and process information.
  • Administration portals enable managers and team leaders to control business status, team workload, resource allocation, and transfer of work. They can participate in the approval steps of specific processes.
  • Executive dashboards for business activity monitoring offer business users key performance indicators on their critical business processes and the ability to take real-time corrective actions.
  • Trading partner exchanges and e-marketplaces, enable business partners to participate in supply chain and CRM processes directly and online.

The WebSphere MQ Workflow V3.4 portal client extends the Web client and complements the native Microsoft Windows client for better Web access integration.

LDAP Support

WebSphere MQ Workflow V3.4 extends support for LDAP directories beyond user authentication and now also covers synchronization with staff definitions stored in external Human Resource (HR) directories.

  • Secure single sign-on (via an authentication exit) and unified log-on (Microsoft Windows and UNIX) continue to be supported. Keeping user passwords in the workflow staff database is not necessary.
  • New in this release is an LDAP bridge that allows you to synchronize staff model definitions between workflow databases and external HR and security directories. This enables central administration of user and staff model data using the client of a standard directory server and replication of changes into related workflow databases, for use with work assignment rules in process activities that require human interaction.
  • Map LDAP schema entries selectively to elements of the WebSphere MQ Workflow staff model.
  • Query the specified LDAP information, read staff definitions from WebSphere MQ Workflow, sort them, and compare them. If differences occur, build an update Flow Definition Language (FDL) to create or delete staff definitions in WebSphere MQ Workflow.
  • Can access arbitrary LDAP directories via the standard LDAP client and JNDI (Java™ Naming and Directory Interface) support included in JDK 1.3.
  • Has been verified with IBM Directory Server V4.1. Equally applies to other LDAP directories such as Tivoli® Policy Director, Microsoft Windows Active Directory, iPlanet directory.
  • Substitute Person Support: When using the LDAP bridge or another tool that updates actual staff information in WebSphere MQ Workflow, if staff information is to be deleted during the run of a batch job; work items and other references to this staff information (for example, person properties to be deleted) are transferred to another user. The new Substitute Person Support is:
    1. Integrated into the LDAP bridge
    2. Available as SubstitutePerson Tool, which can be called before deleting a user
    3. Available via new APIs in C, C++ and Java

Standards-Based Tooling Integration — JSP Forms, XML Schemas (XSD), WSDL

WebSphere MQ Workflow V3.4 extends the exploitation of XML and Web service standards for process integration to simplify the handover between business user and IT tools for integration, forms, and component development.

With WebSphere MQ Workflow, process definitions available in FDL can be mapped to HTML, JSP forms, XML DTD, XML Schema, and Web Services Description Language (WSDL) for use with related tools:

  • All functions of WebSphere MQ Workflow continue to be externalized in FDL, a simple text-based format that provides an open interface between IBM and third-party process modeling and development tools, and the WebSphere MQ Workflow runtime. It externalizes process interfaces and process content. HTML makes process definition documents readable via Web browsers.
  • Additional process definition standards are supported via the IBM Holosofx business user tools, which support FDL. They create verified process definitions ready for deployment to WebSphere MQ Workflow and subsequent activity monitoring in real time.
  • To support human interactions, JSP forms are generated to match the input and output data definitions in a process. A JSP form wizard support pack (WA83) for WebSphere MQ Workflow is available as a plugin to WebSphere Studio Application Developer V4.
  • To support the automation of process steps, message format descriptions in XML and WSDL are generated for use with integration and application development tools and their respective runtimes. Support pack (WA05, WA07) tools are available to generate process interface descriptions using XML DTDs, XML schemas (XSD), or WSDL. These definitions can be used with WebSphere MQ Integrator, WebSphere InterChange Server, and WebSphere Studio Application Developer to automate individual process activities by integrating application components, public B2B protocols, or Web services into business process workflows.
  • A buildtime enhancement to export WSDL for process interfaces will be delivered in an upcoming IBM SupportPac (WA86). FDL definitions are mapped to WSDL, and vice versa, by the different IBM SupportPacs. You can publish business processes as a Web service and consume Web services within a business process enacted by WebSphere MQ Workflow V3.4.

WSDL is an XML format for describing network-accessible services, for example, the messages that a business service can accept and generate. Operations and procedures are described in an abstract manner and then they are bound to a specific network or transport protocol and message format. WSDL uses other XML technologies as its base, such as XML Schemas and XML namespaces. XML Schemas provide a way for specifying data types, starting from simple ones such as integer and string to more complex data types such as arrays and arbitrary user-defined constructs.

WSDL support is provided explicitly for, but not restricted to, use with WebSphere Studio Application Developer Integration Edition V5 and will be activated with SupportPac WA86. This simplifies the creation of Web services and other composite Java applications that can interact out-of-the-box with WebSphere MQ Workflow V3.4.

This new WSDL support strengthens the role of WebSphere MQ Workflow in service-oriented architectures and the support for J2EE and Web Services standard. It tightens the integration with WebSphere Studio tools based on the open Eclipse framework. And it provides a cornerstone for the standards-based exchange of process interface descriptions between business users for process management and IT tools for integration development.

New Platform Support

Platform coverage is extended with this new release, adding support for:

  • Microsoft Windows XP Professional Edition (servers and clients)
  • WebSphere MQ V5.3
  • DB2 UDB Enterprise Server Edition V8.1
  • Oracle 9.0.1.0 (on AIX and Sun Solaris)
  • WebSphere Application Server V5 (providing a J2EE runtime for hosting Web clients, Web services support, and Java programs)
  • WebSphere Portal Server V4.1.2

Empty Activity for Decision Points in Process Model 

Process modeling functionality for decision points simplifies the following constructs without the overhead of invoking an external program:

  • Branches at the beginning of a process, dependent on process input values
  • Join after parallel branches for synchronization without the overhead of invoking an external program

This further improves the ability to model a decision within a flow in a more natural way.

Business Activity Monitoring (BAM)

BAM comprises the visualization and analysis of business performance data about the speed and effectiveness of business processes in real time.

WebSphere MQ Workflow V3.4 can be used readily with the new IBM Holosofx Workbench and Monitor for the design, analysis, and monitoring of process improvements by business users.

  • Process impact can be verified before deployment, including ROI analysis for process improvements.
  • Processes can be directly deployed as designed to WebSphere MQ Workflow for enactment and interaction with distributed resources.
  • Corrective action can be taken on active process instances using WebSphere MQ Workflow client functions used by IBM Holosofx.
  • Process activity and resource use information from the WebSphere MQ Workflow audit events provide the actuals for the monitoring of key process performance indicators in real time.

Process cycle times, the cost of resource, bottlenecks, and ROI are visualized to business users in real time (actual versus planned) and at design time (as-is versus to-be). Rich process performance information on the use of distributed resources is provided by WebSphere MQ Workflow V3.4 in real time. You can employ real-time enterprise status reporting for long-running business process workflows and the performance of processes exactly as specified by business users and tailored to the specific data of each specific service request.

Enhancements Through WebSphere MQ V5.3

This new release of WebSphere MQ improves buffer allocation for messages resulting in better WebSphere MQ Workflow V3.4 performance.

Since the standard Workflow set up does not make use of WebSphere MQ V5.3 SSL encryption, customers have to customize their own WebSphere MQ V5.3 set up in order to use SSL encryption. This might differ from the standard setup how WebSphere MQ Workflow will customize WebSphere MQ V5.3 resources.

Supported Platforms

                                                    Windows NT,
                                                    Windows XP
                   z/OS,                   Solaris  Professional,
                   OS/390   AIX    HP-UX   (Sparc)  Windows 2000
 
Buildtime                                                 x
Runtime Server       x       x       x         x          x
Prog. Exec. Server   x
Prog. Exec. Agent            x       x         x          x
Admin Utility                x       x         x          x
XML API              x       x       x         x          x
Lotus Notes(R) API                                        x
Client API           x       x       x         x          x
Client GUI                                                x
Web Client           x       x       x         x          x
Portal Client                x                 x          x

Withdrawn Features Offered Under Former Releases

  • Dropped Client support for Windows 98 and Me
  • Dropped shrinkwrap package (box containing license, media and books)
  • Dropped Capacity Units for licensing the workstations program
  • Locator policies (Visibroker Smart Agent, CORBA Naming Service, Java RMI, CORBA Inter-ORB Reference URL)
  • FlowMark® V2.3 Compatibility API

Accessibility by People with Disabilities

These products have the following accessibility characteristics:

  • Features for vision impaired users:
    • Supports interfaces commonly used by screen readers (Windows only)
    • Allows the user to request more time to complete timed responses
    • Supports customization of display attributes such as color, contrast, and font size
    • Communicates all information independently of color
    • Supports interfaces commonly used by screen magnifiers (Windows only)
    • Supports the attachment of alternative output devices
    • Provides documentation in an accessible format
  • Features for users with mobility impairments or limited hand use:
    • Allows the user to request more time to complete timed responses
    • Supports the attachment of alternative input and output devices
  • Features for the deaf or hearing impaired users
    • Supports alternative to audio information
    • Supports adjustable volume control
  • For the cognitively impaired users, the user can request more time to complete the activity
  • Does not flash the screen at rates that could induce epileptic seizures

Minor limitation: the Web client includes a graphical representation of the process monitor without text equivalent.

Product Positioning

WebSphere MQ Workflow V3.4 is the business process workflow engine at the heart of Business Integration, supporting e-business customer initiatives for BPM, BAM, EAI, B2Bi, Web Services, and Portal Integration. It supports long-running processes that may require human intervention and participation.

Optimized for parallel distributed processing, WebSphere MQ Workflow V3.4 executes process definitions captured during modeling and ensures that business functions are performed reliably and correctly using the transactional integrity of MQSeries. It is extremely scalable, taking full advantage of multiple processors and clustering, and is particularly well suited to Web server farms. It executes processes running from subseconds to many months. Its full restart and recovery capability makes it truly fault tolerant. When you require high availability, essential in today's e-business on demand™ environment, WebSphere MQ Workflow is the engine you can bet your mission-critical business processes on.

Support by business user tooling for process monitoring, analysis, design, and simulation, WebSphere MQ Workflow gives you control and feedback on the execution of complete start-to-end business processes and the resources used. It brings humans and applications into a managed process environment.

Service-Oriented Architectures for Workflow and Business Integration: Business processes are rarely performed by a single application, system, or person. They are often long-running and need to interact with various resources distributed throughout the extended enterprise.

A process architecture is well described in terms of process initiators, process participants, and reusable business services. Processes provide and consume business services, and automate the flow of information between steps and the selection of the resources involved. Process initiators and process participants both refer to customers, employees, partners, and applications. A process architecture needs to ensure that processes can be performed consistently across multiple access channels and the myriad of backend systems. And a process infrastructure needs to ensure reliability and scalability of process performance, so that the architecture does not break when the demand for services and process workload increases. Reusable business services can refer to:

  • Long-running business processes and sub-processes
  • Shorter running message flows, process collaborations, and public B2B protocols
  • User clients (for example, portals, worklists, forms, e-mail), applications, adapters, and Web services

SOA enable the management of more complex end-to-end e-business processes by a separation of concerns and standards-based interactions. They enable managed process integration and promote loosely-coupled, component-based, cross-technology solutions.

In a service-oriented process architecture, you can manage the WHAT (business processes and metrics) separate from the HOW (resources provide services to a process via the network). Teams of people can contribute to automated processes with decisions, knowledge, physical work, and exception handling.

Processes can be streamlined by application development and integration projects to eliminate bottlenecks and resource constraints. Processes need to be visible, measurable and changeable, and in-sync with business design.

Separating business process logic from IT and organizational infrastructures enables your organization to be agile in a constantly changing and dynamic marketplace — vital in the competitive world of e-business. WebSphere MQ Workflow encapsulates process logic, enhancing e-business flexibility, and links process logic to application functions and human input from teams. It ensures that your business and IT requests are processed the way you want. It gives you the flexibility to change business processes separate from upgrades to individual applications, and provides process visibility to business users.

Leveraging Open Standards: Managing business process workflows in real e-business requires the integration of services provided by distributed resources, independent of the technologies used for implementation. WebSphere MQ Workflow allows you to fully leverage your existing resources in IT and organization infrastructures with your business process workflows. It supports a broad range of open standards and interfaces to support service-oriented architectures and process interactions with services provided by systems and people.

Web Services, eXtensible Mark Up Language (XML), and J2EE are the standards that link business processes and applications; they are supported throughout all dimensions of the WebSphere software platform for on-demand e-business.

XML, Web Services, and WSDL Describe Process Interfaces to the Network: XML has standardized the data syntax for document processing and exchange, and has gained worldwide acceptance for the exchange of messages between applications. Message formats are often described in DTD or XSD, and can be parsed dynamically at runtime.

Web Services provide a standard for externalizing network application to the network, offering a predefined structure to message formats for process integration. Web services are often associated with, but not necessarily restricted to, SOAP messages and UDDI directories.

Web Services Description Language (WSDL) provides a standard, extensible support for describing service interfaces, transaction and security needs, and transport protocols.

WebSphere MQ Workflow makes extensive use of XML; for example, for message-based application integration and audit event monitoring. XML messages can be transformed using Java XSLT programs and complementary WebSphere Business Integration software.

J2EE Application Programs and User Interfaces to Business Process Workflows: Today, Java is one of the most mature and commonly used programming languages for building enterprise software. J2EE provides the open standards for hosting application transactions and user interface components for the Internet.

WebSphere MQ Workflow supports interaction with J2EE applications using XML messages and MQSeries Java programs (and XSLT, for example), JMS publish-subscribe (for example, for monitoring audit events), and SOAP Web Services.

WebSphere MQ Workflow provides users with Web browser access to business processes providing built-in workflow, Web, and portal clients, that are based on JSPs and Servlets and can be hosted on standard J2EE runtimes such as WebSphere Application Server. A complementary JSP forms wizard further simplifies the creation of user interface applications to the process. RMI-over-IIOP and JNDI can be used to integrate with other EJBs and Corba applications. The new workflow portal client standardizes the integration of workflow client functions with user content from other sources (for example, applications and databases) on the same Web page, and leverages the latest J2EE-based portlet technology.

Flow Definition Language (FDL): FDL and BPEL4WS describe process content for execution. Transferring process knowledge for digitization and execution on a workflow engine requires an open interface for process definitions that can be exchanged between runtime and tools.

FDL is the proven, open process definition interface to WebSphere MQ Workflow. It is a simple text-based flat-file format and successfully used by all customers, partners, domain-specific solutions, and tools that support WebSphere MQ Workflow. Examples include IBM Holosofx tools, an IBM bridge for IDS-Prof.Scheer ARIS Toolset (available as a support pack), Adonis, and the Financial services workflow templates from IFW, WBI for Industries. It is also used to exchange process interface definitions with other tools, such as WSAD (JSP wizard), WST (SOAP SupportPac), WSADIE (flow engine) interoperability between WAS and the upcoming SupportPac WA86.

This process definition language is independent from business process modeling and cost analysis methodology like LOVEM™, or activity based costing (ABC), or application development methodologies like UML. You can continue to use your methodology of choice. Tools like IBM Holosofx add methodology support to FDL and capabilities to access process knowledge kept in other tools, such as UML and XMI used with Rational Rose.

BPEL4WS is a new extensible standard for process content evolving for service-oriented architectures. It is based on XML, leverages WSDL for process interface definitions and extends it with process content.

Workflow Management Coalition: IBM is a funding member of the Workflow Management Coalition (WfMC).

Founded in August 1993, this is a non-profit, international organization of workflow vendors, users, analysts, and university/research groups. The coalition's mission is to promote and develop the use of workflow through the establishment of standards for software terminology, interoperability, and connectivity between workflow products. The coalition has developed a framework for the establishment of workflow standards.

For more information, visit:

WebSphere MQ Workflow is designed according to the WfMC reference model. The referring APIs are available based on this modular architecture. IBM continues to be a major contributor to future standard development.

e-business on demand — Workflows and Integration: Workflows are the parts of a business process run on a computer. Business processes describe the typical operations of a company. They can be described as sequences of activities, passing information automatically between steps and to the resources that perform a piece of work. Systems and humans can contribute to processes by providing a specific business service.

Processes are not necessarily run on a computer. A workflow model may be just a small part of a larger process model, or it may encompass the whole process model. Business processes are rarely performed by only a single application, system, or person. The vast majority of processes are a mixture of work steps performed by humans and applications.

Ultimately, companies may want to completely automate their processes. Applications are integrated and new application components are developed for routine steps in the process to automate standard tasks. People can enhance automated processes with human knowledge and skills, or physical work, for approvals, decisions, team work, as well as for solving exceptions, errors and complaints that cannot be fully automated in a cost-effective way.

WebSphere MQ Workflow for Business Integration — BPM, BAM, EAI, B2Bi, Portal Integration: WebSphere Business Integration Server provides a blending of process management with integration on the process and the message level. WebSphere MQ Workflow is best used for long-running processes supporting human interaction, supporting IBM Holosofx for process monitoring and analysis using key performance indicators and proving integration support for CICS, IMS, WebSphere MQ, JMS, J2EE, Web Services, and user clients (browser, portal, and Windows).

WebSphere Interchange Server and WebSphere MQ Integrator Broker add integration support beyond standards, providing message flows, B2B public protocols, and process collaboration together with a wealth of packaged application adapters.

WebSphere MQ Workflow V3.4 enables the explicit management of long-running business process workflows as they interact with systems and people for service delivery. Workflow client support via Web browsers, native windows desktops and the workflow portal client enables the LOB workforce management to contribute work to business processes via integrated user interfaces.

Business Activity Monitoring and Business Process Analysis: WebSphere Business Integration tools for business process analysis, design, and simulation and business activity monitoring are fully supported by WebSphere MQ Workflow V3.4. Application and user interactions can be monitored via workflow processes, passing data container and process context information to IBM Holosofx tools. This can include application-specific events handled by process collaborations or message flows that interact with WebSphere MQ Workflow. In addition, processes designed with IBM Holosofx Workbench can be readily deployed to WebSphere MQ Workflow for execution.

Business Process Workflow and Application Workflow: Workflow, flow composition and service choreography are common requirements for both the "build to integrate" and the "process integration" styles of integration. Many customers are using MQSeries Workflow very successfully today for business integration. Access to flow technology is also desired by application developers to create composite applications from existing software assets exposing service interfaces. In response to customer requirements, we are therefore also introducing a new range of J2EE-based flow capabilities with WebSphere Application Server V5 necessary for Java programmers to develop comprehensive build-to-integrate solutions.

J2EE, XML, and Web Services are the open standards that link both workflow capabilities using the same service-oriented architecture. You can extend your use of business process workflows to new J2EE-based flow technology embedded in Java applications, with flow engine interoperability.

WebSphere MQ Workflow will continue to provide the central core of business process management function within WebSphere Business Integration. It features a tops-down approach to business integration in which a business model is defined and then implemented by connecting to existing resources with little or no custom coding.

WebSphere Application Server is a delivery platform for developers to build powerful Web-based applications. This involves a bottoms-up approach to integration where new business logic can be built more effectively into new, easy-to-integrate Java applications.

WebSphere MQ Workflow V3.4 provides new functions and SupportPacs for Web services, WebSphere Application Server V5, and the new J2EE application development capability in WSAD IE V5:

  • Publish process interface definitions in WSDL, as a Web service or for hand-over to WSAD IE (via upcoming SupportPac WA86)
  • Interact with Web services and composite Java applications on WAS V5 Enterprise

Trademarks

 
SupportPac, IMS, z/OS, e-business on demand, LOVEM, and zSeries are trademarks of International Business Machines Corporation in the United States or other countries or both.
 
WebSphere, MQSeries, DB2, CICS, MQ Integrator, AIX, OS/390, and FlowMark are registered trademarks of International Business Machines Corporation in the United States or other countries or both.
 
Microsoft is a trademark of Microsoft Corporation.
 
Windows and Windows NT are registered trademarks of Microsoft Corporation.
 
Java is a trademark of Sun Microsystems, Inc.
 
Tivoli is a registered trademark of International Business Machines Corporation or Tivoli Systems Inc. in the United States or other countries or both.
 
Lotus Notes is a registered trademark of Lotus Development Corporation and/or IBM Corporation.
 
Other company, product, and service names may be trademarks or service marks of others.

Services Support and Solutions Offerings

IBM is committed to work with industry vendors to define interfaces for higher-value functions, APIs, tools, and management functions for Business Integration. IBM also provides partnering opportunities for solution providers and system integrators (SIs). IBM works with several partners to make available complementary solutions, applications, tools, and system management and monitoring offerings.

System integrators are able to assist customers with their implementation and integration.

IBM Competency Centers work jointly with Business Partners to provide all kinds of services to satisfy the WebSphere® MQ Workflow customers.

SupportPacs

Generally, IBM makes available, free or for a fee, this category of add-on programs provided by various sources worldwide. For WebSphere MQ Workflow, development has finished these new features, available without a charge.

For download, visit the Web site below. IBM is continuously preparing new features that incorporate advanced technical functions. Upon availability, IBM will make them accessible. Check this Web site regularly:

Workflow Competency Center Services

These centers offer you additional, customized services for a fee:

  • Solutions Assurance: Validates all product components and services against your expectations.
  • Installation Support: Installs and configures WebSphere MQ Workflow and prerequisites in heterogeneous environments.
  • Migration Support: Helps you upgrade from MQSeries® Workflow releases to this current offering:
    • Buildtime process models
    • Runtime-data process instances
  • Application Implementation: Consultants are available for your specific project implementations:
    • ActiveX exploitation: To customize the standard client, and to build customer-based worklists and other process-related applications on Microsoft™ clients.
    • Implementation of the Web Client: to design and develop a Workflow Internet application using the Web Client on an application server.
  • Generic API Test and Prototyping Tools: Test and tune WebSphere MQ Workflow applications, and evaluate their behavior. When writing application programs for APIs in C, Java™, ActiveX, and VisualBasic, these tools provide instant feedback and help developers in testing and training. The prototyping facility allows for:
    • Rapid definition of API scenarios
    • Load simulation on servers and clients
    • Easy performance measurements

Workflow Development generates process models for WebSphere MQ Workflow with the assistance of skilled workflow engineers.

High-Availability Cluster Multiprocessing maximizes system availability with services for:

  • Installation
  • Configuration
  • Customization
  • Testing
  • Tuning

Proof of Concept serves as a commitment between new customers or prospects and IBM to support a statement of work. In most cases it includes a proposal to implement a Business process management solution that solves the customer's needs. The typical duration will range from two to four weeks. The customer and IBM will jointly define the requirements. Both sides provide the resources to ensure success.

For detailed information, visit:

Education Support

Visit:

The appropriate curriculum will include the enhancements described in this announcement.

Visit also the IBM Learning Services Home Page for available courses in your country:

IBM Learning Services, selected IBM Business Partners, and authorized Training Partners offer public, scheduled classes comprised of basic concepts and hands-on training on all aspects of WebSphere MQ Workflow. A modular curriculum features:

  • Modeling
  • Installation
  • Deployment
  • Administration
  • APIs for different categories (container APIs, worklist handler APIs), and languages (ActiveX, Java)

Ask your Business Partner or IBM representative for details and enrollment. Visit:

Subject: Education

To focus your individual education needs, customized classes can be arranged, send your request to:

  • workflow@ibmde
  • workflow@de.ibm.com

Call IBM Education and Training at 800-IBM-TEACH (426-8322) for catalogs, schedules, and enrollments.

Services designed to assist you in the installation and implementation of WebSphere MQ Workflow in your organization are also available.

Offering Information

Product information is available through Offering Information (OITOOL) at:

and through the Passport Advantage Web site at:

Publications

These publications apply exclusively to the IBM eServer zSeries™ server program, available in U.S. English only:

                                                  Form
Title                                             Number
 
WebSphere MQ Workflow for z/OS(TM) V3.4
 Program Directory                                GI10-0483
 Customization and Administration                 SC33-7030
 Programming Guide                                SC33-7031
 Messages and Codes                               SC33-7032

The following publications (in U.S. English) are included in the Passport Advantage Documentation Package, and the zSeries server package 5655-BPM:

                                                  Form
Title                                             Number
 
WebSphere MQ Workflow V3.4
 Concepts and Architecture(1)                     GH12-6285
 Getting Started with Buildtime                   SH12-6286
 Getting Started with Runtime                     SH12-6287
 Installation Guide                               SH12-6288
 Administration Guide                             SH12-6289
 Programming Guide                                SH12-6291
1
Introductory information

These books can be ordered separately. Contact your Business Partner or IBM representative.

Displayable Softcopy Publications: These publications are part of the basic machine-readable material and can be displayed with an HTML browser or with Adobe Acrobat Reader. The publications are stored as HTML and PDF files on a CD-ROM dedicated to softcopy documentation, which is shipped with the program CD-ROM.

The files can also be used with an HTML browser or with an Adobe Acrobat Reader to create unmodified printed copies of these manuals. Terms and conditions for use of the machine-readable files are shipped with the files.

Technical Information

Hardware Requirements

The specifications are recommended numbers for a two-tier configuration (database and runtime server reside on the same system).

Buildtime

  • PC with Intel®-based processor architecture (for example, Pentium® 300 MHz, or higher)
  • Screen: Resolution SVGA 800 x 600 (minimum), 256 colors (minimum)

Operating           DB2(R) UDB               Jet Engine
Environment   Main Memory  Hard disk   Main Memory  Hard disk
 
Windows(R)       96 MB       1 GB         96 MB     700 MB
  1. Operating System: Windows NT® 4.0, Windows 2000, or Windows XP Professional Edition
  2. Buildtime database: DB2 UDB® Enterprise Server Edition V8.1 (included) or V7.2; or Microsoft Jet Engine

Runtime Environments

General Recommendations

  • When setting up your servers, for performance and safety reasons, keep database and log files (table spaces) on separate disks.
  • The number and size of process models and process instances residing in the runtime database and the number of clients concurrently attached to the server heavily influence the demand for main memory and hard disk space.
  • For systems not used for production (for example development/test/demo systems) less main memory may be sufficient.
  • The supported ORBs used for RMI-IIOP are not always interoperable, not every ORB combination is functional.

Servers for Windows

  • A PC with Intel-based processor architecture, for example Pentium with 500 MHz, or higher, is required.

For test or demonstration purposes, a ThinkPad® or portable PC is acceptable.

Operating
Environment     Main Memory      Hard Disk
 
Windows           256 MB           2 GB
  1. Operating System: Windows NT 4.0 Server or Workstation with Service Pack 6a, or Windows 2000, or Windows XP Professional Edition
  2. Communication: WebSphere MQ for Windows V5.3 + CSD 1 (included), or MQSeries for Windows V5.2 + CSD 5
  3. Database: DB2 Universal Database® (UDB) for Windows V8.1 (included), or DB2 UDB for Windows V7.2.
  4. LDAP: IBM Directory Server V4.1 or V5.1, or SecureWay® Directory Server V3.2.2

Clients for Windows: A PC with Intel-based processor architecture capable of running the operating system and 64 MB of main memory are recommended.

  • Operating System: Windows NT 4.0 Workstation, Windows 2000, or Windows XP Professional Edition
  • Communication: WebSphere MQ for Windows V5.3 +CSD 1 client (included), or MQSeries for Windows V5.2 + CSD 5 client
  • Web Application Server:
    • WebSphere Application Server V3.5.3, and higher, or V4.0.1, and higher, or V5.0
  • For RMI/IIOP communication:
    • ORB of WebSphere Application Server V3.5.3, and higher, or V4.0.1, and higher, or V5.0
  • For a Portal Client: WebSphere Portal Server V4.1.2
  • For user access to the Web: A browser supporting HTML 4 with Cascading Style Sheets (CSS) is required, such as Netscape Navigator V4.7, or higher, or Microsoft Internet Explorer V5.5 or V6.0
  • For the development of programs using the WebSphere MQ Workflow APIs, one of:
    • Microsoft Visual C++ V6 (WebSphere MQ Workflow client APIs for C and C++)
    • IBM JDK 1.2.2, or 1.3 (WebSphere MQ Workflow client APIs for Java), or Sun JDK 1.3.1_04, or higher
  • For the development of programs using the WebSphere MQ Workflow ActiveX Controls:
    • Microsoft VisualBasic V6 for Windows
  • Lotus Notes® API Release 4.5
  • For a WebSphere MQ Workflow standard client, no additional prerequisites

Servers for AIX®

  • RS/6000® uniprocessor, SMP, or SP™ machine as supported by AIX
  • System for AIX 5L with PPC (PowerProcessor Chip) (support in 32-Bit mode only)
  • Screen: Dedicated graphical display not necessary (system console is sufficient)

Operating
Environment     Main Memory     Hard Disk
 
RS/6000           512 MB          2 GB
  1. Operating System: AIX V4.3.3 or AIX 5.1 + fixlevel ML02, or 5.2
  2. Communication: WebSphere MQ for AIX V5.3 + CSD 1 (included), or MQSeries for AIX V5.2 with CSD number 5
  3. Database: Either one of:
    • DB2 UDB for AIX V8.1 (included), or DB2 UDB for AIX V7.2
    • Oracle V8.1.7.1
    • Oracle 9i (V9.0.1.0)
  4. LDAP: IBM Directory Server V4.1 or V5.1, or SecureWay Directory Server V3.2.2
  • In a high-availability environment:
    • AIX V4.3.1 with HACMP V4.2.2, or
    • AIX V4.3.2 or V4.3.3 with HACMP V4.3.1
    • AIX V5.1 maint level 2 or AIX V5.2 with HACMP V4.5

Clients for AIX: A workstation capable of running the operating system.

  • Operating System: AIX V4.3.3, or AIX V5.1 for PowerProcessor Chip (PPC)
  • Communication: WebSphere MQ for AIX V5.3 + CSD 1 client (included), or MQSeries for AIX V5.2 client with CSD number 5
  • Web Application Server:
    • WebSphere Application Server V3.5.3, and higher, or V4.0.1, and higher, or V5.0
  • For RMI/IIOP communication:
    • ORB of WebSphere Application Server V3.5.3, and higher, or V4.0.1, and higher, or V5.0
  • For a Portal Client: WebSphere Portal Server V4.1.2
  • For user access to the Web: A browser supporting HTML 4 with Cascading Style Sheets (CSS) is required, such as Netscape Navigator V4.7, or higher
  • For the development of programs using the WebSphere MQ Workflow APIs, one of:
    • IBM C for AIX V5.0
    • VisualAge® C++ Professional for AIX V5.0
    • IBM JDK 1.2.2, or 1.3 (WebSphere MQ Workflow client APIs for Java), or Sun JDK 1.3.1_04, or higher

Servers for HP-UX

  • An HP 9000 workstation is required.
  • Screen: A dedicated graphical display is not necessary. The system console is sufficient.

Operating
Environment     Main Memory     Hard Disk
 
HP 9000           512 MB          2 GB
  1. Operating System: HP-UX V11.0 or V11i
  2. Communication: WebSphere MQ for HP-UX V5.3 + CSD 1 (included), or MQSeries for HP-UX V5.2 with CSD 5
  3. Database: Either one of:
    • DB2 UDB V8.1 for HP-UX V11i (included), or V7.2 (included) for HP-UX V11.0
    • Oracle V8.1.7.1
  4. LDAP: IBM Directory Server V4.1 or V5.1, or SecureWay Directory Server V3.2.2

Clients for HP-UX: A workstation capable of running the operating system.

  • Operating System: HP-UX V11.0 or V11i
  • Communication: WebSphere MQ for HP-UX V5.3 client + CSD 1 (included), or MQSeries for HP-UX V5.2 client with CSD 5
  • Web Application Server: WebSphere Application Server V4.0.1, or higher
  • For RMI/IIOP communication:
    • ORB of WebSphere Application Server V4.0.1, or higher
  • For user access to the Web: A browser supporting HTML 4 with Cascading Style Sheets (CSS) is required, such as Netscape Navigator V4.7, or higher
  • For the development of programs using the WebSphere MQ Workflow APIs:
    • HP ANSI C++ Compiler for HP-UX V11
    • IBM JDK 1.2.2, or 1.3 (WebSphere MQ Workflow client APIs for Java), or Sun JDK 1.3.1_04, or higher

Servers for Sun Solaris

  • A Sun workstation with SPARC processor architecture is required.

    WebSphere MQ Workflow runs in 32-bit mode only.

  • Screen: A dedicated graphical display is not necessary. The system console is sufficient.

Operating
Environment     Main Memory     Hard Disk
 
Sun SPARC         512 MB          2 GB
  1. Operating System: Sun Solaris V7 or 8
  2. Communication: WebSphere MQ for Sun Solaris V5.3 + CSD 1 (included), or MQSeries for Sun Solaris V5.2 with CSD 5
  3. Database: Either one of:
    • DB2 UDB for Sun Solaris V8.1 (included), or DB2 UDB for Sun Solaris V7.2
    • Oracle V8.1.7.1
    • Oracle 9i (V9.0.1.0)
  4. LDAP: IBM Directory Server V4.1 or V5.1, or SecureWay Directory Server V3.2.2

Clients for Sun Solaris: A workstation capable of running the operating system. WebSphere MQ Workflow runs in 32-bit mode only.

  • Operating System: Sun Solaris V7 or V8
  • Communication: WebSphere MQ for Sun Solaris V5.3 + CSD 1 client (included) or MQSeries for Sun Solaris V5.2 + CSD 5 client
  • Web Application Server:
    • WebSphere Application Server V3.5.3, or higher, V4.0.1, or higher, or V5.0
  • For RMI/IIOP communication:
    • ORB of WebSphere Application Server V3.5.3, and higher, or V4.0.1, and higher, or V5.0
  • For a Portal Client: WebSphere Portal Server V4.1.2
  • For user access to the Web: A browser supporting HTML 4 with Cascading Style Sheets (CSS) is required, such as Netscape Navigator V4.7, or higher
  • For the development of programs using the WebSphere MQ Workflow APIs:
    • Sun Workshop Compiler Professional C/SPARC V4.2 or V5
    • Sun Workshop Compiler Professional C++/SPARC V6.2
    • Sun JDK 1.3.1_04 (WebSphere MQ Workflow client APIs for Java)

z/OS Program 5655-BPM

Servers for z/OS and OS/390®: A zSeries 800, 900, Multiprise® 3000, or S/390® hardware system

  1. OS/390 R10 runs only on the following IBM (or comparable) processors:
    • zSeries 900 (z900)
    • S/390 Parallel Enterprise Server™ R2 and R3 models, and Generation 3, and above
      • On 9672-Rx2 and -Rx3 models, hardware patch MCL209
    • S/390 Multiprise — 2000 or 3000 (all models)
  2. z/OS V1 runs on all zSeries (or comparable) servers:
    • 2066 zSeries 800 (z800).
    • 2064 zSeries 900 (z900).
    • IBM 7060 S/390 Multiprise 3000 Enterprise Server.
    • IBM 9672 S/390 Parallel Enterprise Server™ — Generation 5 (G5) and Generation 6 (G6). Driver 26 (licensed internal code V1.6.2) or later is required to support architectural enhancements required by z/OS, which are shown below.
  1. Operating System: One of the following:
    • 5647-A01 OS/390 V2R10, or later
    • 5694-A01 z/OS V1R1, or later
  2. Communication:
    • 5655-F10 MQSeries V5.2, or later
    • 5655-F10 MQSeries Client Attachment Feature V5.2, or later
  3. Database: 5645-DB2 DB2 UDB for OS/390 V6.1, or later
  4. LDAP: IBM Directory Server V4.1 or V5.1, or SecureWay Directory Server V3.2.2

Web Application Server

  • 5655-F31 WebSphere Application Server V4.0.1, or later, with separately installed 5655-D35 IBM Developer Kit for OS/390, Java 2 Technology Edition, SDK 1.3.1

For the development of programs using the Workflow APIs and running on z/OS or OS/390:

  • 5648-A25 IBM COBOL for OS/390 and VM V2R2, or later
  • IBM C/C++ compiler (part of the operating system)
  • 5655-D35 IBM Developer Kit for OS/390, Java 2 Technology Edition, SDK 1.3.1

To Use the Non-Transactional ECI

  • 5697-E93 CICS® Transaction Server for OS/390 V2.1, or later

To use the transactional ECI

  • 5655-147 CICS Transaction Server for OS/390 V1.3, or later

To use the CPIC

  • 5655-158 IMS/ESA® V6.1, or later

Corequisites for z/OS or OS/390

  • 5655-J51 IBM XML Toolkit for z/OS and OS/390 V1.4

Web Application Server for z/OS or OS/390

To link a Web environment to a WebSphere MQ Workflow Server, the WebSphere MQ Workflow Web Client requires a computer system with sufficient main memory and mass storage to run:

  • 5655-F31 WebSphere Application Server Standard Edition V4.0.1, or higher (functional prerequisite)
  • Servlet container, Servlet API 2.1, or later
  • Servlet container, supporting JSP 1.0 (optional)

Software Requirements

Compatibility: Process models created under previous releases can be imported to WebSphere MQ Workflow V3.4.

Applications developed under previous releases can be recompiled and relinked as long as WebSphere MQ Workflow V3.4 supports the programming languages affected.

Limitations: To plan for optimum performance and capacity and for possible limitations, contact your IBM representative or Business Partner for a Solution Assurance review with a Workflow Competency Center expert.

Performance Considerations: The performance of WebSphere MQ Workflow V3.4 depends heavily on:

  • Usage characteristics of the process models and organization definitions
  • Average and maximum size of worklists
  • Capacity and utilization of the WebSphere MQ Workflow and database server machines
  • Speed and memory size of the server and client machines
  • Transmission speed and load of the communication channels

To increase the number of users sharing the same processes, consider the use of multiple workflow servers sharing the same database.

Contact your IBM representative or Business Partner for a Solutions Assurance review of your specific implementation.

Planning Information

Workstations Licensing Per Processor: For WebSphere MQ Workflow V3.4, customers will now pay a license charge that is based on the number of processors in the runtime and database server machine, regardless of whether all these processors are used to run the program; the charge unit is the Processor License Unit (PLU). This is a change from the charging per capacity unit (CU) — the former charge unit.

This change is effective immediately for all new orders but does not affect existing licenses until their next maintenance renewal.

Customers who do not have software maintenance, are not affected and should continue with the CU licenses.

Charging: Charges for authorized use of WebSphere MQ Workflow V3.4 are based on PLUs. The use of WebSphere MQ Workflow V3.4 on any runtime and database server machine requires one PLU to be acquired (from IBM or an IBM Business Partner) for each processor contained in the runtime and database server machine on which any copy of the WebSphere MQ Workflow V3.4 is to run; usage of WebSphere MQ Workflow Buildtime is free.

PLUs are required for every runtime and database server machine on which the WebSphere MQ Workflow V3.4 is installed. You are also required to obtain a corresponding number of additional PLUs if the WebSphere MQ Workflow V3.4 installation is moved to a server machine with a greater number of processors, or if any additional processors are added to the runtime and database server machine on which the WebSphere MQ Workflow V3.4 is installed.

Failure to comply with the requirement for the appropriate number of PLUs will invalidate the terms of this license.

If you require licensing for machines with five or more processors, charges are eligible for Special Bid, contact your IBM Business Partner or IBM representative.

Also refer to the Terms and Conditions supplied with your copy of WebSphere MQ Workflow V3.4.

Transferability: Customers who upgrade from an earlier release of WebSphere MQ Workflow V3.4 under Passport Advantage do not need to order any additional PLUs if they retain the same number of processors.

Customers who upgrade from an earlier release of WebSphere MQ Workflow V3.4 under Passport Advantage and have a greater number of processors, can use their existing CUs and then acquire additional PLUs to satisfy the licensing requirements. The CUs from the previous release will be converted to PLUs (at a rate of two capacity units to one PLU) and counted as all or part of the customer entitlement.

Any "spare" CUs can be used towards other WebSphere MQ Workflow V3.4 entitlement, but are not refundable.

Customers — without a Passport Advantage contract — having acquired a number of CUs should retain their printed entitlement card from the original product as Proof of Entitlement.

Note that the pricing is based on the number of processors in the runtime and database server machine, regardless of whether they are all being used to execute the program.

Migration: Customers having CU based licenses, should migrate at the time of maintenance renewal. A standard conversion rate of two CUs to one PLU will be used. In the majority of situations, this conversion will ensure that customers have the correct number of licenses on the processor license unit metric.

However, when machines have five or more processors (and in a few other cases), the standard conversion will not give the required number of licenses. In this case, when contacted by IBM, you should discuss acquiring additional licenses so that you are correctly licensed under the processor-based pricing model. You will not be charged for additional licenses granted under this process, but maintenance renewal prices will be based on the number of processors that are licensed.

If you require licensing for machines with five or more processors, charges are eligible for Special Bid, contact your IBM Business Partner or IBM Sales Representative.

For additional information, visit:

Charges for the zSeries Server Program: Licensing and charging for the zSeries server program 5655-BPM and 5655-WFL are not affected; for details, refer to Software Announcement 201-249 , dated September 11, 2001.

Usage of WebSphere MQ: WebSphere MQ Workflow contains a copy of WebSphere MQ which each licensed user is only authorized to use in association with the licensed use of WebSphere MQ Workflow. Licensed users of WebSphere MQ Workflow may use WebSphere MQ on any machine:

  • Covered by WebSphere MQ Workflow PLU authorizations; this includes custom messaging applications using an WebSphere MQ queue manager, as long as this queue manager runs on the same machine as an WebSphere MQ Workflow server; and
  • Not covered by WebSphere MQ Workflow PLU authorizations, as long as any usage of WebSphere MQ is only by means of WebSphere MQ Workflow applications or APIs.

Any other use, specifically with custom messaging applications, is not permitted without a full separate WebSphere MQ license. A licensed user may transfer the copy of WebSphere MQ included with WebSphere MQ Workflow, but only:

  • To a person who at the same time takes over all the corresponding WebSphere MQ Workflow materials from the licensed user, and accepts all these license terms; and
  • If the licensed user transfers all copies to such other person, and does not retain any copies of such materials for its own or any other use.

Usage of DB2 Universal Database Components: WebSphere MQ Workflow V3.4 includes components of DB2 UDB. Licensed users of WebSphere MQ Workflow are authorized to install and use these DB2 components only in association with their licensed use of WebSphere MQ Workflow for the storage and management of data used and generated by WebSphere MQ Workflow and not for other data management purposes except retrieving the data generated by WebSphere MQ Workflow required for monitoring and report generation. Licensed users are authorized to install and use these components only with and on workstations running the WebSphere MQ Workflow Buildtime or Runtime Servers and Databases.

A licensed user may transfer the copy of DB2 UDB included with WebSphere MQ Workflow, but only:

  • To a person who at the same time takes over all the corresponding WebSphere MQ Workflow materials from the licensed user, and accepts all these license terms; and
  • If the licensed user transfers all copies to such other person, and does not retain any copies of such materials for its own or any other use.

Licensing of Standby Servers: When in idle standby mode, a backup WebSphere MQ Workflow server needs no WebSphere MQ Workflow license. Should a failure occur, the WebSphere MQ Workflow PLUs shall be considered transferred from the failed machine to the backup machine. For this transfer of authorization, licensed users must ensure that the backup machine is fully licensed.

When the failed machine recovers and resumes WebSphere MQ Workflow processing, these authorizations are returned to the recovered machine, and the backup machine authorization returns to its original state.

Usage on zSeries and S/390 Systems: Each machine running an WebSphere MQ Workflow for z/OS runtime server in the licensed user's organization requires a license. The charge for WebSphere MQ Workflow for z/OS depends on the number of MSUs to cover all WebSphere MQ Workflow runtime servers installed in each licensed user's organization.

Usage of DB2 Universal Database: WebSphere MQ Workflow for z/OS contains copies of DB2 UDB for Workstations, included on CD-ROMs. Licensed users are only authorized to use this database in association with their licensed use of WebSphere MQ Workflow for z/OS, to provide the database for the Buildtime environment for WebSphere MQ Workflow for z/OS. Any other use, specifically with custom database applications, is not permitted without a full separate DB2 UDB license. A licensed user may transfer the copy of DB2 UDB for Windows included with WebSphere MQ Workflow for z/OS, but only:

  • To a person who at the same time takes over all the corresponding WebSphere MQ Workflow for z/OS materials from the licensed user, and accepts all these license terms; and
  • If the licensed user transfers all copies to such other person, and does not retain any copies of such materials for its own or any other use.

Usage of WebSphere MQ: WebSphere MQ Workflow for z/OS contains a copy of WebSphere MQ for workstations which each licensed user is only authorized to use in association with the licensed use of WebSphere MQ Workflow for z/OS. Licensed users of WebSphere MQ Workflow for z/OS may use WebSphere MQ on any workstation only by means of WebSphere MQ Workflow applications or APIs. Any other use on workstations, specifically with custom messaging applications, is not permitted without a full separate WebSphere MQ license.

A licensed user may transfer the copy of WebSphere MQ for workstations included with WebSphere MQ Workflow for z/OS, but only:

  • To a person who at the same time takes over all the corresponding WebSphere MQ Workflow for z/OS materials from the licensed user, and accepts all these license terms; and
  • If the licensed user transfers all copies to such other person, and does not retain any copies of such materials for its own or any other use.

Customer Responsibilities

Installation and Maintenance: On all workstations platforms, you can install WebSphere MQ Workflow V3.4 from the CD-ROM.

Communication Protocols: The components of WebSphere MQ Workflow communicate with each other via WebSphere MQ and DB2 UDB that support the following protocols:

  • TCP/IP
  • IPX/SPX
  • NetBios
  • APPC (SNA LU6.2)

For the actual status, visit these Web sites:

Packaging

On Workstations (Multiplatforms): The Passport Advantage media pack includes:

  • One CD-ROM for Windows containing all national language versions supported
  • One CD-ROM for AIX containing all national language versions supported
  • One CD-ROM for HP-UX containing all national language versions supported
  • One CD-ROM for Sun Solaris containing all national language versions supported
  • One CD-ROM containing the WebSphere MQ Workflow V3.4 softcopy documentation for the six workstations manuals in all national language versions supported, for the zServer manuals in U.S. English only
  • The WebSphere MQ V5.3 servers and clients for all supported workstations
  • The DB2 UDB V8.1 program code for the supported workstation platform as mentioned in the Specified Operating Environment
  • The DB2 UDB V7.2 program code for HP-UX V11.0

The Passport Advantage Documentation Pack includes: Six WebSphere MQ Workflow V3.4 manuals:

  1. Concepts and Architecture
  2. Getting Started with Buildtime
  3. Getting Started with Runtime
  4. Installation Guide
  5. Administration Guide
  6. Programming Guide

CBPDO for 5655-BPM: Specific to WebSphere MQ Workflow for z/OS V3.4, these components are included:

  • WebSphere MQ Workflow for z/OS V3.4 Server program code on 3480 IBM cartridge
  • One Proof of Entitlement for tier 1 (3 MSU)
  • WebSphere MQ Workflow V3.4 Media Pack and Documentation Pack of the workstations
  • Documentation:
    1. Program Directory
    2. Customization and Administration
    3. Programming Guide
    4. Messages and Codes
  • International Program License Agreement (Z125-3301)
  • License Information Document (LC23-4474)
  • Service Statement
  • Customer Registration Card

This program when downloaded from a Web site, contains the applicable IBM license agreement, and License Information (LI), if appropriate, and will be presented for acceptance at the time of installation of the program. The license and LI will be stored in a directory such as LICENSE.TXT for future reference.

Security, Auditability, and Control

The security and auditability features are:

  • Access to WebSphere MQ Workflow program and data files is protected via local operating system security mechanisms.
  • User authentication is provided by means of an WebSphere MQ Workflow user ID and password. Passwords are not transmitted over the line, neither at user logon nor when users change their passwords. No clear text password is stored in the WebSphere MQ Workflow server databases.

The following platform-specific options are also supported for logon:

  • Windows NT unified logon supported.
  • DB2 security applies for access control to WebSphere MQ Workflow databases.
  • MQSeries security applies for access control to WebSphere MQ Workflow queues.
  • Users must be authorized via FDL and WebSphere MQ Workflow Buildtime to access to WebSphere MQ Workflow resources, such as processes, and to administer the system.
  • Auditing is provided via operating system security logs and WebSphere MQ Workflow audit log.

The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communication facilities.

Ordering Information

Product Group: Business Integration

Product Identifier Description (PID)

  • WebSphere MQ Workflow
    • For multiplatforms: 5697-FM3
    • For z/OS and OS/390: 5655-BPM

Product Category: Business Process Management

WebSphere MQ Workflow is available on workstations as a client/server program, the number of processors in the machines that run the runtime servers and databases determine the license charge specified in PLUs; clients are not chargeable; it is only available via Passport Advantage. It is not available as shrinkwrap.

WebSphere MQ Workflow for z/OS is available on zServers as a client/server program, the machine capacity of the runtime server determines the license charge calculated in Value Units (VU); clients are not chargeable.

A processor license entitles you to a free number of Buildtime users.

Current Licensees: These options apply for customers who are licensed for MQSeries Workflow V3.3:

  • Having acquired a license without Passport Advantage Subscription, customers are not entitled for free upgrades; if they want to obtain this new release, the customer must place a new order under regular Passport Advantage charges.
  • Having purchased a license with Passport Advantage Subscription, customers will receive automatically this new release, or any new version, release, or modification level upon its availability until the subscription expires.
  • Migration to PLUs: Customers having existing CU license entitlements, will migrate upon renewal of their maintenance contract. IBM will send a covering note which highlights the license change. For additional information, see:

Passport Advantage

                                                            Part
Program Name/Description                                    Number
 
WebSphere MQ Workflow V3.4
 Processor License + SW Maintenance                         D524LLL
  1 Anniversary
 Processor License + SW Maintenance                         D524MLL
  2 Anniversary
 Processor based SW Maintenance                             E00NCLL
  Renewal
 Processor based SW Maintenance                             D524NLL
  after License 1 Anniversary
 Documentation Pack U.S. English                            BA08QIE
 Documentation Pack Japanese                                BA08QJA
 Documentation Pack Korean                                  BA08QKO
 Documentation Pack Simplified Chinese                      BA08QSC
 Documentation Pack Traditional Chinese                     BA08QTC

Passport Advantage Customer: Media Pack Entitlement Details

Customers with active Maintenance or subscription for the products listed below are entitled to receive the corresponding media pack.

Media Packs                                                 Part
Description                                                 Number
 
WebSphere MQ Workflow V3.4
 U.S. English                                               BA08PIE
 Japanese                                                   BA08PJA
 Korean                                                     BA08PKO
 Simplified Chinese                                         BA08PSC
 Traditional Chinese                                        BA08PTC

Ordering the zSeries Server Program 5655-BPM

New Licensees: The zSeries server code of 5655-BPM is contained on 3480 cartridges that will be shipped via Custom Built Program Delivery Option (CBPDO). Non-customized items (CDs, hardcopy publication) will be shipped via the common way.

To order, specify program number 5655-BPM, feature number 9001 for asset registration, and the one-time charge (OTC) feature number according to the aggregated capacity of the WebSphere MQ Workflow for z/OS Runtime Servers in your organization.

                                        Program             Medium
Description                             Number              Feature
 
WebSphere MQ Workflow for z/OS
 Code + License U.S. English            5655-BPM            5802
  + multilingual
 SW Sub.+Support U.S. English           5655-WFL            6488
  + multilingual

Applicable IBM Value Unit Exhibit: VUE007

To decline SW Subscription & Support: 5655-WFL 1001

For ordering and pricing information, refer to Software Announcement 201-249 , dated September 11, 2001.

Customization Options: Select the appropriate feature numbers to customize your order with delivery options desired. These features can be specified on the initial or MES orders.

Example: If publications are not desired for the initial order, specify feature number 3470 to ship media only. For future updates, specify feature number 3480 to ship media updates only. If, in the future, publication updates are required, order an MES to remove feature number 3480; then, the publications will ship with the next release of the program.

                                                            Feature
Description                                                 Number
 
Initial Shipments
 
Serial number only (suppresses shipment                     3444
 of media and documentation)
 
Ship media only (suppresses initial                         3470
 shipment of documentation)
 
Ship documentation only (suppresses                         3471
 initial shipment of media)
 
Update Shipments
 
Ship Media updates only (suppresses                         3480
 update shipment of documentation)
 
Ship documentation only (suppresses                         3481
 update shipment of media)
 
Suppress updates (suppresses update                         3482
 shipment of media and documentation)
 
Expedite Shipments
 
Local IBM office expedite                                   3445
 (for IBM use only)
 
Customer expedite process charge                            3446
 ($30 charge for each product)

Expedite shipments will be processed to receive 72-hour delivery from the time IBM Software Delivery and Fulfillment (SDF) receives the order. SDF will then ship the order via overnight air transportation.

System Program Order (SPO) (5692-AIX): A 5692-AIX SPO is mandatory for shipments of program distribution and publications. The individual licensed program orders (for example, XXXX-XXX) are for registration and billing purposes only. No shipment occurs under these orders.

To receive shipment of machine-readable materials stacked on a single 8-mm, 4-mm, or 1/4-inch tape, or CD-ROM requires an SPO (5692-AIX). Billing for the media type selected is generated under the SPO. To prevent additional billing expenses, place only one SPO order per machine.

Select one of the following (5692-AIX) feature numbers for the licensed program hardcopy entitled publications, along with feature number 9001 for asset registration to be shipped on a given date.

Under SPO 5692-AIX, feature number 3470 can be used to suppress hardcopy documentation. To order entitled hardcopy documentation only, order feature number 3430.

Customized Offerings

Product media is shipped only via Customized Offerings (for example, CBPDO, ServerPac, Systempac®). Non-customized items (CDs, diskettes, source media, media kits) will continue to be shipped via the stand-alone product.

Terms and Conditions

IBM WebSphere MQ Workflow V3.4 (workstations program) is only available via Passport Advantage. It is not available as shrinkwrap. IBM WebSphere MQ Workflow for z/OS V3.4 is not available via Passport Advantage. It is available as a CBPDO (custom built program delivery option).

Sub-Capacity Charges Terms and Conditions

Sub-capacity charges don't apply to WebSphere MQ Workflow for z/OS V3.4.

zSeries software charges at less than full machine capacity for eligible middleware programs apply when z/OS is running in z/Architecture™ (64-bit) mode on a zSeries 900, no other MVS™-based operating system is licensed to that server and the required information is provided by the customer in accordance with the applicable terms.

Sub-capacity charges for an eligible middleware program is based on the z/OS product-defined capacity. To obtain charges at less than full machine capacity for eligible middleware programs the customer is required to:

  • Determine the MSUs needed for each machine on which these eligible middleware programs will run. Only machines on which the customer has implemented sub-capacity Workstation License Charges (WLC) according to the above terms and conditions, are eligible for charges at less than full machine capacity for these middleware programs.
  • Use the product defined capacity for z/OS (as specified on the Sub-Capacity Reports submitted to IBM for sub-capacity WLC) as the sub-capacity (MSUs) for each middleware program.
  • Submit any additional MSUs and/or Value Units required for each product along with the current entitlement in Value Units for each product.

Sub-Capacity Charges for Eligible Middleware Programs

To be eligible for sub-capacity charges for these middleware programs, the machine on which these middleware programs are running must be eligible for WLC sub-capacity charges terms and conditions. The customer must have signed the Attachment for zSeries Workload License Charges-Pre-ILM, Z125-6516, and submitted at least one Sub-Capacity Report to IBM as defined in the attachment.

With sub-capacity charges, the charge for an eligible middleware program is based on the z/OS product defined capacity. To obtain charges at less than full machine capacity for each eligible middleware program for each machine, the customer should:

  • Determine the MSUs needed for the machine on which this middleware program will run. In a data sharing environment, determine the aggregate MSUs needed on the machine where this middleware program runs. Use the product defined capacity (MSUs) for z/OS (as specified on the Sub-Capacity Reports submitted to IBM for sub-capacity WLC) as the sub-capacity (MSUs) for each eligible middleware program.
  • Submit any additional MSUs and/or Value Units required for each product along with the current entitlement in Value Units for each product.
  • If the use of sub-capacity pricing terms for an eligible middleware program results in a reduced requirement for Value Units, thus freeing up entitlements, customers can reallocate the entitlement difference by distributing the Value Units across a larger or different set of systems, or reserve them for future growth. There will be no refunds for these freed up Value Units. Subscription and Support volumes and entitlements for existing contracts will continue to be at the same levels as the acquired licenses.

Management of the Value Unit entitlements continues to be a customer responsibility. If one of the following occur on a machine to which eligible middleware programs are licensed, the customer must determine if additional Value Units and Subscription and Support need to be ordered for those eligible middleware programs to cover the increase:

  • The z/OS-defined capacity is increased.
  • The requirements for WLC sub-capacity charges are no longer met.

Licensing: IPLA. Proofs of Entitlement are required for all authorized use. Part number products only, offered outside of Passport Advantage, where applicable, are license only and do not include Software Maintenance.

For licensees of the workstations program (5697-FM3): The following agreements apply for maintenance and do not require customer signatures:

  • IBM Agreement for Acquisition of Support (Z125-6011)
  • Addendum for Support (Software Maintenance) for Select iSeries™ and pSeries™ Programs (Z125-6495)

For licensees of WebSphere MQ Workflow for z/OS V3.4 (5655-BPM): The following agreements apply for subscription and support and do not require customer signatures:

  • Agreement for Acquisition of Support (Z125-6011)
  • Addendum for Support (Z125-6435), which provides for support with ongoing access to releases and versions of the program.

This program has a one-time license charge for use of 5655-BPM and an ongoing recurring charge (5655-WFL) for the enhanced support that includes telephone assistance (voice support for defects during normal business hours) as well as access to updates, releases, and versions of the program as long as support is in effect. S/390 and zSeries IBM Operational Support Services — Support Line is an option for those customers who desire added services.

License Information Form Number: For 5655-BPM: GI19-0016

Limited Warranty Applies: Yes

Program Services: This program has program services for a minimum of one year from acquisition from IBM or authorized Business Partner.

Program Support for 5655-BPM: Enhanced Support, called Subscription and Support, includes telephone assistance (voice support for defects during normal business hours) as well as access to updates, releases, and versions of the program as long as support is in effect. The customer will be notified of discontinuance of support with 12 months' notice. Program services will be available until December 31, 2004. The statement of service included with the program describes this service.

Money-Back Guarantee: If for any reason you are dissatisfied with the program, return it within 30 days from the invoice date, to the party (either IBM or its reseller) from whom you acquired it, for a refund. This applies only to your first acquisition of the program.

Copy and Use on Home/Portable Computer: No

Volume Orders (IVO): No

Passport Advantage Applies: Yes, and through the Passport Advantage Web site at:

Usage Restriction: Yes

For Licensees of the zSeries Server Program 5655-BPM: The zSeries server program 5655-BPM contains a copy of the workstations program:

  • You are entitled to use its Buildtime component with any number of users in your organization.
  • You can use the Runtime component on the supported workstations during a 30 days trial period.

Restricted Usage of WebSphere MQ on the Supported Workstations: WebSphere MQ Workflow for z/OS contains a copy of WebSphere MQ V5.3 for workstations which each licensed user is only authorized to use in association with the licensed use of WebSphere MQ Workflow for z/OS. Licensed users of WebSphere MQ Workflow for z/OS may use WebSphere MQ (messaging) on any workstation only by means of WebSphere MQ Workflow applications or APIs. Any other use on workstations, specifically with custom messaging applications, is not permitted without a full separate WebSphere MQ license. You may transfer the copy of this WebSphere MQ included with WebSphere MQ Workflow, but only:

  • To a person who at the same time takes over all the corresponding WebSphere MQ Workflow materials from you, and accepts all these license terms; and
  • If you transfer all copies to such person, and do not retain any copies of such materials for your own or any other use

Restricted Usage of DB2 UDB on Supported Workstations: WebSphere MQ Workflow V3.4 includes components of DB2 UDB. Licensed users of WebSphere MQ Workflow are authorized to install and use these DB2 components only in association with their licensed use of WebSphere MQ Workflow for the storage and management of data used and generated by WebSphere MQ Workflow and not for other data management purposes except retrieving the data generated by WebSphere MQ Workflow required for monitoring and report generation. Licensed users are authorized to install and use these components only with and on workstations running the WebSphere MQ Workflow Buildtime or Runtime Servers and Databases.

A licensed user may transfer the copy of DB2 UDB included with WebSphere MQ Workflow, but only:

  • To a person who at the same time takes over all the corresponding WebSphere MQ Workflow materials from the licensed user, and accepts all these license terms; and
  • If the licensed user transfers all copies to such other person, and does not retain any copies of such materials for its own or any other use.

Software Maintenance Applies: Yes

Software Maintenance, previously referred to as Subscription and Technical Support, is now included in the Passport Advantage Agreement. Installation and technical support for the products announced in this letter is provided by the Software Maintenance offering of the IBM International Passport Advantage Agreement. This fee service enhances customer productivity by providing voice and/or electronic access into the IBM support organizations.

IBM includes Software Maintenance with each program acquired during the coverage period. The coverage period means the period commencing on the date you acquire the program up to the first or second anniversary date, depending on whether you acquired coverage for one or two anniversaries. The coverage period for Software Maintenance acquired in the two months preceding an anniversary date will be extended to the next applicable anniversary date.

While your Software Maintenance is in effect, IBM provides you assistance for your routine, short duration installation and usage (how-to) questions; and code-related questions. IBM provides assistance via telephone and, if available, electronic access, only to your information systems (IS) technical support personnel during the normal business hours (published prime shift hours) of your IBM support center. (This assistance is not available to your end users.) IBM provides Severity 1 assistance 24 hours a day, every day of the year. For additional details, consult your IBM Software Support Guide at:

Software Maintenance does not include assistance for the design and development of applications, your use of programs in other than their specified operating environment, or failures caused by products for which IBM is not responsible under this agreement.

For more information, about the Passport Advantage Agreement, refer to the IBM International Passport Advantage Agreement Software Announcement 201-202 , dated July 10, 2001, or visit the Passport Advantage Web site at:

For Operating System software, the revised IBM Operational Support Services — Support Line offering will provide support for those operating systems and associated products that are not available with the newly announced Software Maintenance offering. This will ensure total support coverage for your enterprise needs, including IBM and selected non-IBM products. For complete lists of products supported under both the current and revised Support Line offering, refer to our Web site at:

For additional information on the revised IBM Operational Support Services, refer to Services Announcement 601-023 , dated July 10, 2001.

IBM Operational Support Services — Support Line for 5655-BPM: Optional

AIX/UNIX® Upgrade Protection Applies: No

Entitled Upgrade for Current AIX/UNIX Upgrade Protection Licensees: No

iSeries Software Subscription Applies: No

Variable Charges Apply: No

Educational Allowance Available: Yes, 15% education allowance applies to qualified education institution customers.

IBM Electronic Services

IBM Global Services has transformed its delivery of hardware and software support services to put you on the road to higher systems availability. IBM Electronic Services is a Web-enabled solution that provides you with an exclusive, no-additional-charge enhancement to the service and support on the IBM eServer™. You should benefit from greater system availability due to faster problem resolution and preemptive monitoring. IBM Electronic Services comprises two separate but complementary elements: IBM Electronic Services news page and IBM Electronic Service Agent™.

IBM Electronic Services news page provides you with a single Internet entry point that replaces the multiple entry points traditionally used by customers to access IBM Internet services and support. By using the news page, it enables you to gain easier access to IBM resources for assistance in resolving technical problems.

The IBM Electronic Service Agent is a no-additional charge software that resides on your IBM eServer system that is designed to proactively monitor events and transmit system inventory information to IBM on a periodic customer-defined timetable. The IBM Electronic Service Agent tracks system inventory, hardware error logs, and performance information. If the server is under a current IBM maintenance service agreement or within the IBM Warranty period, the Service Agent automatically reports hardware problems to IBM. Early knowledge about potential problems enables IBM to provide proactive service that maintains higher system availability and performance. In addition, information collected through the Service Agent will be made available to IBM service support representatives when they are helping answer your questions or diagnosing problems.

To learn how IBM Electronic Services can work for you, visit:

Prices

The prices provided in this announcement are suggested retail prices for the U.S. only and are provided for your information only. Dealer prices may vary, and prices may also vary by country. Prices are subject to change without notice. For additional information and current prices, contact your local IBM representative.

Passport Advantage: For Passport Advantage and charges, contact your authorized Lotus® Business Partner. Additional information is also available on the Passport Advantage Web site:

Global Financing

IBM Global Financing offers competitive financing to credit-qualified customers to assist them in acquiring IT solutions. Our offerings include financing for IT acquisition, including hardware, software, and services, both from IBM and other manufacturers or vendors. Offerings (for all customer segments: small, medium, and large enterprise), rates, terms, and availability can vary by country. Contact your local IBM Global Financing organization or visit the Web at:

Order Now

To order, contact the Americas Call Centers, your local IBM representative, or your IBM Business Partner.

To identify your local IBM representative or IBM Business Partner, call 800-IBM-4YOU (426-4968).

 Phone:     800-IBM-CALL (426-2255)
 Fax:       800-2IBM-FAX (242-6329)
 Internet:  ibm_direct@vnet.ibm.com
 Mail:      The Americas Call Centers
            Dept. YE001
            P.O. Box 2690
            Atlanta, GA  30301-2690
 
 Reference: YE001

The Americas Call Centers, our national direct marketing organization, can add your name to the mailing list for catalogs of IBM products.

Note: Shipments will begin after the planned availability date.

Trademarks

 
The e-business logo, zSeries, z/OS, SP, S/390 Parallel Enterprise Server, S/390 Parallel Enterprise Server, z/Architecture, MVS, iSeries, and pSeries are trademarks of International Business Machines Corporation in the United States or other countries or both.
 
WebSphere, MQSeries, DB2, ThinkPad, DB2 Universal Database, SecureWay, AIX, RS/6000, VisualAge, OS/390, Multiprise, S/390, CICS, IMS/ESA, and Systempac are registered trademarks of International Business Machines Corporation in the United States or other countries or both.
 
Intel and Pentium are registered trademarks of Intel Corporation.
 
Microsoft is a trademark of Microsoft Corporation.
 
Windows and Windows NT are registered trademarks of Microsoft Corporation.
 
Java is a trademark of Sun Microsystems, Inc.
 
UNIX is a registered trademark of the Open Company in the United States and other countries.
 
Lotus Notes and Lotus are registered trademarks of Lotus Development Corporation and/or IBM Corporation.
 
Other company, product, and service names may be trademarks or service marks of others.