IBM United States
Software Announcement 202-078
April 9, 2002

IBM Tivoli Storage Manager V5.1 Delivers Enhanced Disaster Recovery and Availability; Includes Value-Based Pricing Enhancements

 ENUS202-078.PDF (207KB)


At a Glance

IBM Tivoli Storage Manager V5.1 offers the following features and benefits:

  • Enhanced recovery performance utilizing fast image restores, parallel restore sessions, and staging data to disk or consolidating data on tape.
  • Reduced time to create recovery tapes for local and offsite vaulting for LAN clients.
  • Improved business continuance with Disaster Recovery Manager.
  • Improved application availability during backups with online image backups, server-free backup and restore, and support for HACMP for AIX clients.
  • Improved throughput and reduced CPU utilization on AIX servers.
  • Easier installation and configuration for Windows clients.
  • LAN-free capability for HP-UX clients and expanded device support that includes optical devices for HP-UX server.
  • IBM Tivoli Storage Manager server for OS/400 Portable Application Solutions Environment (PASE).

End of Support

Based on the Tivoli end of support policy, Tivoli support for Tivoli Storage Manager V4.2 (except for the AS/400® native server) and the Tivoli Data Protection products will be discontinued April 15, 2003, 12 months after the general availability of the new release level. Refer to the End of Support section following the Description section, for the list of specific products.

Overview

IBM Tivoli® Storage Manager enables high availability of business applications by providing superior data protection and resource utilization that grows as you grow. You may now choose one of two IBM Tivoli Storage Manager V5.1 offerings based on your business needs:

  • IBM Tivoli Storage Manager — for basic backup-archive over a LAN
  • IBM Tivoli Storage Manager Enterprise Edition — to exploit advanced functions including LAN-free backup-restore to tape and disk, library sharing, space management, disaster recovery management, and NDMP support

What's New in V5.1

Improved Recovery and Disaster Recovery

  • Recovery performance on Windows® 2000 and Linux is enhanced by utilizing fast image restores.
  • Recovery performance is further enhanced with parallel restores provided by multisession restore.
  • Disaster Recovery Manager, which helps you maintain business continuance, is now included in Enterprise Edition.
  • The time to create recovery tapes for local and offsite vaulting is reduced with simultaneous writes to multiple copy storage pools during backup and archive with LAN clients.
  • Restore time can be improved by staging data to disk or by consolidating data on tape.
  • Client backup set restore times are also improved.

Improved Availability

  • Application availability is improved during backups by providing online, nondisruptive image backups.
  • The impact on application servers during backups is minimized with server-free data movement.
  • High availability support is provided with HACMP failover for the AIX® backup-archive and HSM clients.

Other Enhancements

  • The improved backup performance available with journal-based backup is now supported on cluster configurations.
  • Improved throughput and reduced CPU utilization on AIX servers is made possible with Direct I/O.
  • IBM Tivoli Storage Manager for Windows is even easier to install and configure with additional wizard support.
  • The HP-UX clients now have LAN-free capability and the HP-UX server has expanded device support that includes optical.
  • The Value-Based pricing model is enhanced and you will find simplified packaging and ordering procedures.

Key Prerequisites

Refer to the Hardware Requirements section.

Planned Availability Dates

April 12, 2002, except for the Tivoli Storage Manager OS/400® PASE server and Server-free function which will be generally available on October 11, 2002

Description

Simplified Packaging and Ordering

IBM Tivoli Storage Manager enables high availability of business applications while driving improved return on storage management investment, by providing superior data protection and resource utilization that scales with business needs. Tivoli Storage Manager is an enterprise-class recovery solution, protecting your business critical data from the laptop to the IBM eServer zSeries regardless of where it resides on your network. Tivoli Storage Manager supports business continuance by helping to automate disaster recovery planning and recovery execution based on business priorities. Tivoli Storage Manager integrates the power of applications-aware technology in the recovery of leading database, content management, and workflow applications to help protect your entire business process.

The Tivoli portfolio of storage management products is realigned to meet your needs more effectively. Products that manage the same functional area of your environment are combined into a single product offering. Over time, functional integration, simplification of installation processes, and new enhancements will add to the power of newly combined products.

IBM Tivoli Storage Manager: IBM Tivoli Storage Manager is a multi-function storage software product that addresses the challenges of complex storage management across distributed environments. It protects and manages a broad range of data, from the laptop to the corporate server environment. Over 30 different operating-system platforms are supported. With IBM Tivoli Storage Manager you can obtain:

  • Centralized backup and archive of your company's data, one of your company's most important assets
  • Centralized administration for data and storage management
  • Efficient management of information growth
  • High-speed automated data recovery
  • Compatibility with hundreds of storage devices, as well as LANs and WANs
  • Use of a library with up to two drives or up to 40 tape slots

IBM Tivoli Storage Manager Enterprise Edition: IBM Tivoli Storage Manager Enterprise Edition builds on IBM Tivoli Storage Manager's backup and data management to produce a completely integrated storage management solution that fits the needs of enterprise customers. The Enterprise Edition expands the IBM Tivoli Storage Manager offering to include Managed Systems for SAN, which allows LAN-free backup and recovery using tape, the ability to do LAN-free backups and recovery using disk, tape library sharing, and the zSeries Tivoli Storage Manager Linux client (SuSE OS and e390 Hardware).

IBM Tivoli Storage Manager Enterprise Edition is required if you want to use a library that has more than two drives or more than 40 tape slots.

The functions that were in Tivoli Disaster Recovery Manager, Tivoli Space Manager, and Tivoli Data Protection for NDMP, are included in IBM Tivoli Storage Manager Enterprise Edition.

  • The Tivoli Disaster Recovery Manager function helps you maintain business continuance by:
    • Establishing and helping to automate a thorough disaster recovery plan
    • Automating vital recovery steps to bring your business back to normal
    • Managing and identifying offsite media needed for recovery
    • Tracking and reporting systems destroyed, in event of disaster
    • Performing restores in order of priority
  • The Tivoli Space Manager function uses hierarchical storage management (HSM) to automatically and transparently migrate rarely accessed files to Tivoli Storage Manager storage while the files most frequently used remain in the local file systems. By migrating rarely accessed files to the server storage, Tivoli Space Manager frees administrators and users from manual file system pruning tasks by enabling you to have sufficient free storage at your workstation or file server, deferring the need to purchase additional disk storage. The Tivoli Space Manager function is supported on the AIX and Sun Solaris platforms.
  • The Tivoli Data Protection for NDMP function provides backup and recovery support on Tivoli Storage Manager servers for network-attached storage (NAS) file servers from Network Appliance. NAS file servers often require a unique approach to providing backup and recovery services, because these file servers typically will not run third-party software. Tivoli Data Protection for NDMP utilizes the Network Data Management Protocol (NDMP) to communicate with and provide backup and recovery services for NAS file servers. NDMP is an industry-standard protocol that allows a network storage-management application to control the backup and recovery of an NDMP-compliant file server without installing third-party software on that server. The implementation of the NDMP server protocol enables the NAS file servers to be backup-ready and enables higher-performance backup to tape devices without moving the data over the LAN.

IBM Tivoli Storage Manager for Mail: IBM Tivoli Storage Manager for Mail complements IBM Tivoli Storage Manager to help protect Lotus® Domino™ and Microsoft™ Exchange data within the IBM Tivoli Storage Manager storage hierarchy. It supports incremental and full backup as online (hot) backup and exploits the backup certified utilities and interfaces provided by Lotus Domino and Microsoft Exchange. This maximizes the protection of the data and the performance of the backups and restores.

Individual and policy based offload mail or attachments is provided by IBM Content Manager CommonStore for Lotus Domino and IBM Content Manager CommonStore Exchange Server which are complementary products to Tivoli Storage Manager for Mail. For more information refer to:

IBM Tivoli Storage Manager for Application Servers: IBM Tivoli Storage Manager for Application Servers works in conjunction with IBM Tivoli Storage Manager server to safeguard the WebSphere® Application Server environment, without disrupting the availability of the application. It offers reproducible backup and restore of WebSphere Application Server environments, including the WebSphere administration database, configuration data, and deployed application program files. Changes to the WebSphere environment, such as the addition of applications, are automatically detected and included in the backup to help keep backup data up-to-date.

IBM Tivoli Storage Manager for Databases: IBM Tivoli Storage Manager for Databases complements IBM Tivoli Storage Manager to help protect Informix, Oracle, and Microsoft SQL data within the IBM Tivoli Storage Manager storage hierarchy. It supports incremental and full backup as online (hot) backup and exploits the backup certified utilities and interfaces provided by Informix, Oracle, and Microsoft SQL. This maximizes the protection of the data and the performance of the backups and restores.

IBM DB2 Universal Database® (UDB) is enabled to backup to IBM Tivoli Storage Manager and does not require IBM Tivoli Storage Manager for Databases. IBM DB2® backup and restore works with IBM Tivoli Storage Manager to help protect the DB2 data no matter where it is or how it is stored.

IBM Tivoli Storage Manager for Enterprise Resource Planning: IBM Tivoli Storage Manager for Enterprise Resource Planning and its Administrative Assistant work with IBM Tivoli Storage Manager to protect your vital SAP R/3 system data. The Administration Assistant is used to assist in configuration, monitoring, and administration of Tivoli Data Protection for R/3. This powerful solution enables SAP R/3 system administrators to manage the large volumes of data involved in system operations more efficiently, consistently, and reliably.

IBM Tivoli Storage Manager for Hardware: IBM Tivoli Storage Manager for Hardware protects your mission-critical databases which require 24 x 7 availability. It offers exciting new options to implement high-efficiency backup of business-critical applications, while virtually eliminating backup-related performance impact on the production host. This is done by integrating IBM's Enterprise Storage Server™ FlashCopy function with IBM Tivoli Storage Manager and its database protection capabilities for Oracle, R/3, and DB2. Likewise, EMC's Symmetrix TimeFinder integrates with IBM Tivoli Storage Manager and its protection capabilities for Oracle and R/3.

Improved Recovery and Disaster Recovery

Online Image Backups: Recovery performance on Windows 2000 and Linux x86 is enhanced by utilizing fast image restores. Image backups complement progressive incremental backups to provide full file system restores for disaster recovery or when a large percentage of a file system is to be restored.

Multisession Restores: Restore time is reduced when multisession restore sessions are used with the backup-archive clients. This enable restores from tape to run in parallel when data is stored on multiple tapes and the tape drives needed are available at restore time. The maximum number of tape drives that can be used concurrently can be configured by the administrator.

Simultaneous Writes To a Copy Storage Pool: The time to create recovery media for local and offsite vaulting is reduced with simultaneous writes to multiple copy storage pools. Duplicate copies of data for disaster recovery can now be created concurrently when backing up or archiving data with the LAN clients, provided that there are sufficient devices for each of the primary and copy storage pools. This can reduce the need for the sequential procedure of first completing the backup or archive and then creating the copies for vaulting.

Moving Data for a Node: Restore time can be improved by staging data to disk or by consolidating data on tape prior to a restore. The data movement can be done with the MOVE NODEDATA command for data at a client node or filespace level.

Backup Sets: Restore time from backup sets has been improved. Backup sets which can be used to restore data to backup-archive clients locally without a network or Tivoli Storage Manager server, optimize the use of device blocksizes to improve performance. Device support Rules of Operation / Team Charter for the Storage PDT for backup sets has been expanded with the addition of LTO drives.

Disaster Recovery Manager: Disaster Recovery Manager which helps you maintain business continuance is now included in Tivoli Storage Manager Enterprise Edition.

Improved Availability

Online Image Backups: Application availability is improved during backups by providing online, nondisruptive image backups. Applications remain available while online image backups create a point-in-time image backup of the file system. Image backups complement progressive incremental backups and can be used for faster recovery of large amounts of data in file systems with large numbers of files.

Online image backups are available for Windows 2000 for FAT, FAT32, NTFS, and RAW volumes and for Linux x86 for Ext2, ReisterFS, and RAW LVM volumes.

HACMP Support: Support for high availability is provided with HACMP failover for the AIX backup-archive, HSM and API clients. HACMP failover automatically resumes normal operation on another node in the cluster after failover. Scheduled processes which have not completed are automatically restarted if within the schedule start window. Otherwise, normal operation resumes with the next scheduled event. Support for automatic fallback when failed node rejoins the cluster is also provided as an option.

Server-free Data Movement: The impact on application servers during backups is minimized with server-free data movement. IBM Tivoli Storage Manager Enterprise Edition server-free data movement reduces CPU utilization by removing backup and restore processing from your production machines. Similar to LAN-free, server-free also lowers traffic on your LAN by offloading your backups and restores to the SAN. Scalability on the IBM Tivoli Storage Manager server is improved and it can handle more concurrent client connections and server operations because the server will not be copying data. The IBM Tivoli Storage Manager client processor will likewise have reduced CPU utilization because cycles will not be needed to read and send data buffers to the server. Server-free will be supported initially on Windows 2000 and Windows NT® IBM Tivoli Storage Manager servers and Windows 2000 backup-archive clients. An IBM San Data Gateway will be utilized to perform the SCSI 3 copy command that facilitates the movement of the data between client disk and the servers' tape drives.

The server-free function requires a very specific configuration. Refer to the Hardware and Software Requirements section for the details.

Improved Ease of Use and Installation

IBM Tivoli Storage Manager's usability, installation, and configuration process has been made even easier with additional wizard support and the addition of consistent client return codes and Web interface updates.

Minimal IBM Tivoli Storage Manager Server: Backup up to local disk in minutes is possible with a new install of the minimal configurations for IBM Tivoli Storage Manager. A minimal IBM Tivoli Storage Manager on Windows server install option aids a new customer in getting backups and restores operational in a very short time.

Wizard Options: The configuration process is simplified for using journal-based backup, NDMP-based backup for Network Attached Storage (NAS), and for server-free data movement. Wizard options have been added to make set up for these configurations easier.

Consistent Client Return Codes: Automation of IBM Tivoli Storage Manager functions has been improved and made more flexible. Automation can be accomplished using the internal scheduler or an external scheduling facility. Reliable, consistent, and documented return codes have been added to the command line client and the scheduler. This facilitates automation of client operations via user-written scripts. Administrators can now distinguish between scheduled backups that completed successfully with no skipped files and scheduled backups that completed successfully with one or more skipped files. Also, if the prescheduled command ends with non-zero return codes, the scheduled event will not run. This prevents scheduled events from running if prerequisite commands do not complete successfully.

Updated Web Interface: Accessibility support and improved keyboard navigation have been added as part of the update to the Web interfaces for IBM Tivoli Storage Manager. The native look and feel of the platform running the browser is preserved.

Other Enhancements

Journal-Based Backups: The improved backup performance available with journal-based backup is now supported on Windows cluster configurations. Journal-based progressive incremental backup has been shown to reduce backup elapsed time in many cases over standard progressive incremental backup by four times in file systems with an average daily change rate of four percent. Environments with smaller daily change rates have shown more dramatic improvement. Actual performance results may vary significantly depending on factors such as system workload and configuration

The usability of journal-based backups is also improved by providing capabilities to dynamically add or remove file systems that will be backed up using journal based backup without recycling the journal service. The setup wizards make theses new options easy to use.

Direct I/O: Improved throughput and reduced CPU utilization on AIX servers is made possible with Direct I/O. Enabling Direct I/O for JFS storage pool volumes, under 2 GB, allows IBM Tivoli Storage Manager to bypass the AIX VMM cache.

HP-UX Improvements: The HP-UX clients now have LAN-free capability. This is an addition to the LAN-free support currently available on AIX, Solaris, and Windows clients. The HP-UX V5.1 server device support has been expanded, including, for the first time, support for optical devices.

Platforms for Tivoli Storage Manager LAN-free Backup-Restore Support

  • LAN-free to Tape

.------------+--------------+----------------------------------.
|V5.1 Servers|Backup-Archive|Tivoli Data Protection Solution   |
|            |Clients       |Clients                           |
|------------+--------------+----------------------------------|
|AIX         |  AIX         |R3, Oracle, Domino, Informix      |
|Solaris     |  Solaris     |R3, Oracle, Domino, Informix      |
|Windows     |  Windows     |R3, Oracle, Domino, Exchange, SQL |
|HP-UX       |  HP-UX       |Oracle, Informix                  |
'------------+--------------+----------------------------------'
  • LAN-free to Disk — LAN-free to disk support is available for specific Tivoli Storage Manager clients which are listed on the product Web pages. Your use of Tivoli SANergy™ components, included with IBM Tivoli Storage Manager Enterprise Edition, is limited to use for LAN-free backup and restore to disk, in conjunction with your licensed use of IBM Tivoli Storage Manager Enterprise Edition. The Tivoli SANergy components included with IBM Tivoli Storage Manager Enterprise Edition, may not be used for any other purpose.

For more specific information on LAN-free platform support, refer to:

Cyclic Redundancy Checking: Tivoli Storage Manager now offers optional cyclic redundancy checking capability between the IBM Tivoli Storage Manager server and client. This allows IBM Tivoli Storage Manager to identify data corruption introduced either by the network or by errors within the storage environment. For the exchange of information between the client and server, the use of cyclic redundancy checking will allow for the detection of situations that the communication protocol may not have been able to handle. Cyclic redundancy checking may also be used by the server or storage agent as data is written to a storage device. This use of a cyclic redundancy check will allow for the detection of situations where data written to a storage device is invalid due to a connection error or a storage device error. This is very useful in new communication and SAN hardware products that are more susceptible to data loss.

DISC: IBM Tivoli Storage Manager now supports the DISC company's optical platter barcode. The IBM Tivoli Storage Manager device driver is able to get the barcode from each platter and provide the barcode to the application.

Extended Platform and Hardware Support

IBM Tivoli Storage Manager's extensive support is extended to include additional operating system, hardware, file systems, and protocols.

Windows XP: The IBM Tivoli Storage Manager backup-archive client and API now support Windows XP.

Macintosh OS X: The IBM Tivoli Storage Manager Macintosh backup-archive client has been updated to run as a native Macintosh OS X client. It provides backup support for both the UFS and HFS+ file systems. It runs as a Mac OS X native executable and supports all file system types, new file name casing conventions, and data owned by multiple users. The backup-archive client provides the look and feel of a Mac OS X application and utilizes Apple help instead of Apple Guides.

Linux x86 Support: The IBM Tivoli Storage Manager Linux x86 client now supports EXT3 and JFS file systems. An online file system image backup is also possible using Linux's own snapshot capability for the EXT2, ReisterFS, and RAW LVM volumes. The Linux x86 client now supports nine languages, in addition to English.

Linux zSeries Support: The IBM Tivoli Storage Manager client for LINUX zSeries now backs up and restores EXT2 file system ACLs.

NetWare 6 Support: Netware 6 is now supported by the IBM Tivoli Storage Manager Netware client. NSS volume support, and the ability to backup and restore directory space limitations, are also now supported.

Sun QFS: The IBM Tivoli Storage Manager backup-archive client for Solaris (2.6, 7, and 8) now supports the Sun QFS file system, which is a high-performance file system that enables file sharing in a SAN.

Tivoli Space Manager: IBM Tivoli Storage Manager's HSM support, which is now part of Enterprise Edition, has added support for AIX HACMP (AIX 4.3.3 only), 64-bit AIX 5.1, and 64-bit Solaris 8.

NDMP: The NDMP support for NAS file servers by Tivoli Storage Manager is extended to the Tivoli Storage Manager servers on AIX and Solaris in addition to Windows. The NDMP support enables backup and recovery support on the Tivoli Storage Manager servers for NAS file servers from Network Appliance. The implementation of the NDMP server protocol enables the NAS file servers to be backup-ready and enables higher-performance backup to tape devices without moving the data over the LAN.

Tivoli Storage Manager OS/400 PASE Server

The IBM Tivoli Storage Manager V5.1 products provide a server that runs on OS/400 PASE. OS/400 PASE is an integrated runtime environment for AIX (or other UNIX®-like) applications running on the IBM eServer iSeries system. The IBM Tivoli Storage Manager V5.1 OS/400 PASE server has a UNIX look and feel, but contains the necessary modifications to permit it to function in the PASE environment. Tivoli Storage Manager V5.1 OS/400 PASE server, which supports the non-SAN environment enhancements that are part of V5.1, also provides the following enhancements which were previously available on other Tivoli Storage Manager servers.

  • Performance — Improvements for backup-archive clients using multiple sessions
  • Usability — Backup sets for "rapid recovery" using portable media, and "instant archive" created from backup versions of files already stored on the Tivoli Storage Manager server
  • Usability — Automation for installation and configuration, out-of-band database backup, and enhanced fault tolerant server support
  • Performance — Full file system and raw logical volume backups for selected UNIX clients
  • Adaptive Differencing — Available for mobile computer users and other users with a need to minimize the amount of data transmitted over a network

Backup-Archive Client Multiple Sessions: Exploitation of backup-archive client multi-threading allows automatic multiple sessions for backup and archive tasks. Both the GUI and the command line are enhanced to display data from multiple backup streams.

Backup Sets: Backup sets can be used to create media for rapid recovery or instant archive. Backup sets can be used to restore data to backup-archive clients locally without a network or Tivoli Storage Manager server.

Rapid Recovery: Rapid Recovery provides the ability to create a backup set which consolidates a client's files onto a set of media that is portable and may be directly readable by the client's system for fast, LAN-free (non-networked) restore operations. The portable backup set, which is synthesized from existing backups, is tracked and policy managed by the Tivoli Storage Manager server. Tivoli Storage Manager backup-archive clients can directly restore data from the media using standard operating system device drivers. The Tivoli Storage Manager server is not required to restore the data.

Instant Archive: Instant archive enables client archive sets to be created from backup versions of files already stored on the Tivoli Storage Manager server. In a networked storage management environment, this provides LAN-free (non-networked) records retention (archive) capabilities. The archive sets are created when the BACKUPSET command is issued to any supported sequential media, such as tape volumes. At creation, the sets can optionally be given a description and retention period to simplify tracking and expiration. The sets are tracked in the volume history file.

Self Tuning: Tivoli Storage Manager uses an intelligent, adaptive algorithm to optimize performance for individual customer environments, while minimizing administrative intervention.

  • The batch size and the threshold for server migration and storage pool backup will be adjusted to obtain better performance without running out of log space.
  • Server expiration processing will reset the database buffer pool, based on the cache hit ratio.

Out-of-Band Database Backups to Media: You need to prepare for disaster recovery by taking database backup media off-site. Out-of-band (snap shot) backups allow you to create Tivoli Storage Manager server database backups for movement off site, while maintaining your full and incremental database backup series on site, for availability purposes. Off-site management of the Tivoli Storage Manager server database snap shot backups can be performed by the Tivoli Disaster Recovery Manager.

Fault-Tolerance: Enhanced fault-tolerant server support permits the skipping over of read-errors on tape if no readable copy of the file can be found. Before skipping over the error, the server will attempt to restore the file from a copy stored in an online storage pool, if any. The error will be reported to the server and the client. It is also possible that a good copy may reside in an off-site copy storage pool volume. If so, an informational message will inform the administrator that a volume can be brought on-site to help with the restore.

Full File System and Raw Logical Volume Backups: Full file system or raw logical volume images can be backed up and are managed as a single object by Tivoli Storage Manager policy like any other object on the server. The function will be implemented on the supported versions of the AIX, HP-UX, and Solaris backup-archive client platforms. The Tivoli Storage Manager backup-archive client will have a new option in the command line and GUI programs to create a file system image to backup which the client will send to the server as a single object. When using image backup at the same time with progressive incremental, the user will be able to restore images and incremental backups based on the image. A new option allows the user to perform an incremental by image date backup. Restores of single files from within an image will not be possible.

Limitations: The Tivoli Storage Manager OS/400 PASE server does not support a SAN environment, including support for LAN-free clients, tape library sharing server-free backup. Also SNMP support and optical device support are not available with V5.1 for OS/400 PASE.

Windows Enhancements

Adaptive Differencing: Adaptive Differencing technology fundamentally changes the way data may be transferred throughout the enterprise. Available for the AIX, Sun Solaris, HP-UX, Windows NT, Windows 2000, OS/400 PASE, and MVS™ server platforms, Adaptive Differencing technology transfers data by byte, block, or file level based on data size. This technology supports a variety of connectivity strategies, including LANs, WANs, Internet, and dial-up connections. This application is designed for mobile computer users and other users with a need to minimize the amount of data transmitted over a network.

Mobile user data protection is enhanced with support for adaptive subfile level backup and encryption of data before it is transmitted over the network. With Tivoli Storage Manager Progressive Backup Methodology, only files that have changed are candidates to be backed up, therefore, eliminating unnecessary data transfers that rob your network and CPUs of vital power and productivity. With Adaptive Differencing, the backup-archive client dynamically determines the most efficient approach for creating backup copies changed bytes, changed blocks or changed files, delivering improved backup performance over dial-up connections. With encryption, the backups being sent over the public phone lines are more secure, as are the files being stored on your Tivoli Storage Manager server. Adaptive Differencing and encryption technology are supported on Tivoli Storage Manager backup-archive clients for Windows NT, Windows 2000, Windows ME, and Windows XP.

A file backed up using Adaptive Differencing initially sends a reference file to the Tivoli Storage Manager. Subsequent backups for that file send a delta file, which consists of the changed data from the reference copy.

A restore operation reconstructs the file on the Tivoli Storage Manager client using the reference file and the delta file that represents the point in time for the restore request.

Windows 2000 Support: The Tivoli Storage Manager client for Windows 2000 offers comprehensive protection of the Windows 2000 System State, including Active Directory, COM+ Class Registration Database, System Volume, and System Files. Other new Windows 2000 changes include disk quotas, encrypted files, distributed file systems, certificate server databases, MS cluster databases, reparse points utilized by volume mount points, directory junctions and removable storage manager databases, which are also fully protected through Tivoli Storage Manager backups and archives.

Windows 2000 System Objects: Windows 2000 clients support the restore of inactive versions of systems objects as well as point-in-time restore of system objects. The system objects backups can be directed to a specific management class.

Journal-Based Backups: Tivoli Storage Manager client journaling improves overall incremental backup performance for Windows NT and Windows 2000 clients. Performance is improved because the files to be backed up are tracked in a journal. Journal-based backups eliminate the need for the client to scan the local file system or query the server to determine which files to process. It also reduces network traffic between the client and server.

Mobile Dial-Up Support: Tivoli Storage Manager supports remote network connections to a Tivoli Storage Manager AIX, Solaris, HP-UX, OS/400 PASE, Windows NT, or Windows 2000 server. With a remote network connection, mobile Tivoli Storage Manager users, running on Windows, no longer need to manually dial into their company network for a scheduled backup. Tivoli Storage Manager automatic dialup capabilities establishes a connection prior to the scheduled backup. If the connection fails, Tivoli Storage Manager re-establishes the connection before attempting the backup.

Unicode Support for Windows NT and Windows 2000 Clients: Tivoli Storage Manager Windows NT and Windows 2000 clients support the Unicode code page for file, directory, and file space names. Unicode is a universal character encoding standard that supports the interchange, processing, and display of text that is written in any modern world language. Unicode file spaces provide support for multilingual workstations without regard for the current locale.

Support for VM at Version 3.1

The Hardware and Software Requirements section of this announcement describes the current level of support for the Tivoli Storage Manager VM Version 3.1 server. Refer to Software Announcement 299-126 , dated May 24, 1999, for other information regarding the Tivoli Storage Manager VM Version 3.1 server.

Tivoli Data Protection Solutions

Enhancements have been made to several of the Tivoli Data Protection components of the new IBM Tivoli Storage Manager data protection solutions:

  • IBM Tivoli Storage Manager for Application Server
    • Tivoli Data Protection for WebSphere Application Server V1.1.1 offers online backup and restore, DBCS passthru enablement, single point of control, and automatic adaptation to environment changes.
  • IBM Tivoli Storage Manager for Mail
    • Tivoli Data Protection for Lotus Domino is now supported on OS/400.
  • IBM Tivoli Storage Manager for Databases
    • Tivoli Data Protection for Oracle V2.2.1 supports Oracle 9i, AIX 5.1, Globalization, HACMP failover, and LAN-free on HP.
    • Tivoli Data Protection for Informix supports LAN-free on HP.

Note: The enhancements for IBM Tivoli Storage Manager for Application Servers are available as a PTF on the Web at:

They will be added to the product CD on May 24, 2002.

Conversion of Licenses and Support to the Consolidated Portfolio

If you have Tivoli Support and/or Passport Advantage Software Maintenance currently in effect for Tivoli products, you are entitled to eligible new versions and updates of the corresponding IBM Tivoli products, which become available during your coverage period. Refer to the table below.

You may use all of the components of the eligible new versions and updates up to the level of use for which you are authorized, subject to the terms applicable to the respective Tivoli products. For example, if you are currently authorized for 1,000 Tivoli Management Points for Tivoli Data Protection for Microsoft Exchange, with Tivoli Support or Passport Advantage Software Maintenance currently in effect, you are entitled to use all components of the new IBM Tivoli Storage Manager for Mail, on the number and combination of servers, currently covered by your authorized level of use of 1,000 Tivoli Management Points, subject to the IBM Program License Agreement (IPLA) and the applicable License Information document.

Customers with Tivoli Support in effect outside of Passport Advantage (that is 5698-SPT) will be contacted separately by IBM with information regarding the migration of their existing Tivoli Support to Passport Advantage and its conversion to the Enhanced Value-Based Pricing Model.

Customers may also contact IBM to request this migration to Passport Advantage and the related conversion to the Enhanced Value-Based Pricing Model.

Those customers who already have Passport Advantage Software Maintenance in effect for Tivoli products may convert to the Enhanced Value-Based Model at the time of the next renewal (for example, next anniversary), or upon request if an earlier conversion is desired.

The 5698-xxx product IDs included in the table below are representative and are for reference only. Other product IDs and part numbers (such as some 5697-xxx products) may also be migrated. Contact your IBM representative for further information.

Tivoli Support/Software Maintenance Entitlement Table

                                                    New
Previous Products                                   Product
 
Tivoli Storage Manager (5698-TSM)                   Tivoli Storage
 with:                                               Manager
 Base server -- features                             (5698-ISM) V5.1
  1685 or 1686
 Managed System for LAN --
  features 1683 or 1684
 Managed Library (no feature
  numbers)
 
Tivoli Storage Manager (5698-TSM)                   Tivoli Storage
 with:                                               Manager
 Base server -- features                             Enterprise
  1685 or 1686                                       Edition
 and any of:                                         (5698-ISE) V5.1
  Managed System for SAN --
   features 1679 or 1680
  Tape Library Sharing --
   features 1687 or 1688
Tivoli Space Manager (5698-SPM)
Tivoli Disaster Recovery Manager
 (5698-DRM)
Tivoli Data Protection for NDMP
 (5698-DPA)
 
Tivoli Data Protection for Lotus                    Tivoli Storage
 Domino (5698-DPO)                                   Manager for Mail
Tivoli Data Protection for MS                        (5698-APE) V5.1
 Exchange (5698-DPX)
 
Tivoli Data Protection for Informix                 Tivoli Storage
 (5698-DPI)                                          Manager for
Tivoli Data Protection for Oracle                    Databases
 (5698-DPO)                                          (5698-APD) V5.1
Tivoli Data Protection for MS SQL
 (5698-DPS)
 
Tivoli Data Protection for                          Tivoli Storage
 Application Servers (5698-DPW)                      Manager
                                                     for Application
                                                     Servers
                                                     (5698-APW) V5.1
 
Tivoli Data Protection for EMC                      Tivoli Storage
 Oracle (5698-EMO)                                   Manager
Tivoli Data Protection for EMC R/3                   for Hardware
 (5698-EMR)                                          (5698-APH) V5.1
Tivoli Data Protection for ESS
 Databases (5698-ESO)
Tivoli Data Protection for ESS for
 R/3 (5698-ESR)
 
Tivoli Data Protection for R/3                      Tivoli Storage
 (5698-DPR)                                          Manager for ERP
                                                     (5698-APR) V5.1

End of Support

Based on the Tivoli end of support policy, Tivoli support for the following products will be discontinued on April 15, 2003, 12 months after the general availability of the new release level:

  • IBM Tivoli Storage Manager (5698-TSM)1
  • Tivoli Disaster Recovery Manager (5698-DRM)
  • Tivoli Space Manager (5698-SPM)
  • Tivoli Data Protection for Oracle (5698-DPO)
  • Tivoli Data Protection for MS Exchange (5698-DPX)
  • Tivoli Data Protection for MS SQL (5698-DPS)
  • Tivoli Data Protection for Lotus Domino (5698-DPD)
  • Tivoli Data Protection for Informix (5698-DPI)
  • Tivoli Data Protection for R/3 (5698-DPR)
  • Tivoli Data Protection for NDMP (5698-DPA)
  • Tivoli Data Protection for Enterprise Storage Server Databases (5698-ESO)
  • Tivoli Data Protection for Enterprise Storage Server for R/3 (5698-ESR)
  • Tivoli Data Protection for EMC Symmetrix for Oracle Databases (5698-EMO)
  • Tivoli Data Protection for EMC Symmetrix for R/3 (5698-DPR)
  • Tivoli Data Protection for WebSphere Application Server (5698-DPW)
1
Support for the Tivoli Storage Manager V4.2 AS/400 native server will end on October 31, 2003.

Support Extension

Support has been extended for the Tivoli Storage Manager V4.1 AIX GPFS HSM client (when used with Tivoli Storage Manager V4.2 or IBM Tivoli Storage Manager V5.1 servers) until April 30, 2003.

Accessibility by People with Disabilities

The IBM Tivoli Storage Management product family, including the Tivoli Data Protection solution products, has been reviewed for Accessibility Readiness, and an IBM accessibility checklist has been completed.

The following features support use by people with disabilities:

  • Operation by keyboard alone using Command Line Interface
  • Screen readers and screen magnifiers tested for use by people with visual impairment when using Command Line Interface
  • Speech recognition products tested for use by people with mobility impairment when using Command Line Interface
  • Optional display of audio alerts for people with hearing impairment
  • Optional font enlargement and high-contrast display settings for Windows-based installations

Product Positioning

IBM Tivoli Storage Manager helps you protect your data. If a disk drive fails, or if you accidentally delete a file, IBM Tivoli Storage Manager helps restore your lost data. If your entire operation is hit by a disaster, IBM Tivoli Storage Manager keeps your data safe. IBM Tivoli Storage Manager helps protect your data by copying active online data to offline and offsite storage, even from 24 x 365 applications. But that's not all. If your data growth exceeds your storage capacity, IBM Tivoli Storage Manager can effectively extend your capacity. IBM Tivoli Storage Manager moves inactive data from online storage to less expensive offline or nearline storage. Like the perfect employee, IBM Tivoli Storage Manager automates and centralizes all these functions, making reports and providing alerts for unusual events. IBM Tivoli Storage Manager can backup the data on any number of computers running any of more than a dozen different operating systems from laptops to mainframes. IBM Tivoli Storage Manager is a comprehensive data protection application.

IBM Tivoli Storage Manager's Capabilities

Backup-Restore

Complete data protection starts with data backups. Backups are a copy of your active online data stored on offline storage. If an online storage device fails, a data error occurs, or someone accidentally deletes a file, the offline copy of that data can be copied back to online storage restored. IBM Tivoli Storage Manager is famous for its extremely efficient backup methods. IBM Tivoli Storage Manager uses multiple techniques to reduce data transfer sizes to the minimum possible. These techniques reduce the total time required for both data backups and more importantly, data restores.

Disaster Preparation and Recovery

Complete data protection also involves disaster preparation and recovery. Local copies of data will protect against discrete failures or errors in equipment, storage, or people. But disasters tend to happen to entire facilities, not just a portion of the equipment inside those facilities. IBM Tivoli Storage Manager will prepare an additional copy of your active data for safekeeping at an offsite location to provide that extra protection against disasters. Should a disaster strike and destroy your online storage and computers, the offsite copy of your active data can be restored to new computers to get your business up and running quickly.

Archive-Retrieve

IBM Tivoli Storage Manager goes beyond data backups to include data archiving. Until online storage is as inexpensive as offline storage, archiving inactive data is an effective way to reduce your online storage costs. The cost of storing a gigabyte of data on online storage is typically much more expensive than the same gigabyte on offline storage. Some percentage of your data is inactive if it hasn't been accessed in weeks or months. Does that inactive data need to remain on expensive online storage? IBM Tivoli Storage Manager will move that inactive data to offline storage freeing up online disk space for more important active data. If the inactive data you archived must be used again, IBM Tivoli Storage Manager will retrieve that data for you.

HSM

IBM Tivoli Storage Manager also includes a more automated version of archive called Hierarchical Storage Management (HSM). Like archiving, HSM removes data from online storage and puts it on less expensive offline storage. But unlike archive, HSM leaves a data-stub on online storage that shows the name of the removed file. With this stub, you can easily access the offline data, although much more slowly than if it were online. IBM Tivoli Storage Manager's HSM capabilities are automated. IBM Tivoli Storage Manager will watch online data files to see how often they are used. If not opened for an administrator specified length of time, they will be removed to offline storage leaving only the data-stub behind. For many businesses with huge amounts of data, but not all of it needed online all the time, HSM is one of the best ways to save on storage costs.

24x365 Application Protection

Some of todays most business-critical application programs must remain on and active 24 hours a day for 365 days a year. Fortunately, the manufacturers of some of these important programs understand the need for data protection. Some applications have a built-in capability to control external data protection applications. By directly controlling the time and method by which a data transfer to offline storage occurs, the application can continue operating with little or no interruption.

Tivoli Storage Manager's Advantages

Management

Tivoli Storage Manager is a client-server application. One Tivoli Storage Manager server handles hundreds of Tivoli Storage Manager clients. Tivoli Storage Manager's administration control is extremely flexible via a hierarchy of administrators, each designated with different management authority levels and specific domains defining user groups or applications. Multiple administrators can manage Tivoli Storage Manager simultaneously with full data integrity. Multiple Tivoli Storage Manager servers can be controlled from any Tivoli Storage Manager server or via a Web interface from any computer. Data restore requests can be initiated and controlled from the Tivoli Storage Manager client, greatly reducing workload for the administrator. The heart of the Tivoli Storage Manager server is an integrated relational database. This database catalogs each data transfer backup, archive, HSM, and the complete set of data for every Tivoli Storage Manager client. If you tell Tivoli Storage Manager to do data backups every day, the database allows the restore of data from every day in the past for as far back as you specify. Like a time-machine, Tivoli Storage Manager lets you revert to previous versions of your data files. You specify the frequency of backups, where the copied data is held (magnetic disk storage pool, optical disk, and data tape), how long it is held there until migrating the next storage type, and how long each version is kept before it is erased and the space it used is made available for new data copies. You also specify how often data tapes should be tested for data integrity and what percent of unused tape is there before its data is consolidated to another tape (freeing complete tapes for reuse), and how quickly should data from single users be migrated from multiple tapes to a single tape to speed data restores.

Automation

All the management capabilities of IBM Tivoli Storage Manager can be automated. Automation control is via an extremely granular policy engine. This engine can be configured to the individual file level to cover the who, what, where, when, and how of data transfers. Who has access to this file? What data should be transferred? Where should it be transferred to? When should IBM Tivoli Storage Manager check to see if the file has changed and must be transferred again? How should the transfer occur? With IBM Tivoli Storage Manager's policy-based automation engine configured and enabled, IBM Tivoli Storage Manager really is a "set-it and forget-it" application. IBM Tivoli Storage Manager reports what it has done and alerts you to anything out of the ordinary.

Support

The best automation and management features for data protection mean little if they won't work with your computers. IBM Tivoli Storage Manager's client software supports 17 different operating systems. IBM Tivoli Storage Manager's server software runs on 8 operating systems. Platforms vary from laptop computers all the way up to mainframe computers. Any server can work with any client all cross-platform; Solaris with Windows, AIX with Solaris, O/S390 with HP-UX, any combination. Tivoli Storage Manager supports more than 400 offline storage devices including optical disk and tape. To make sure your backups and restores can happen as efficiently as possible, Tivoli Storage Manager also supports multiple network types — dial-up, the Internet, WAN, LAN and SAN. Each maximized for the data bandwidth they are capable of. Tivoli Storage Manager is also an open product. Its Application Programming Interface (API) is available to anyone through the Tivoli Ready program.

Transfer

Even with the largest data pipes connecting servers and clients, Tivoli Storage Manager minimizes the amount of data going over those pipes. Because of Tivoli Storage Manager's integrated relational database, Tivoli Storage Manager is smart. Smart enough to know that if a file hasn't changed, it doesn't need to be backed up again — ever. Smart enough to know that if only a few bytes of a file have changed, only those bytes must be backed up again. For those data transfers that include many bytes, Tivoli Storage Manager is optimized for disk-to-disk transfers. Instead of transferring data from the disk of a client computer, over the network, directly to a tape, IBM Tivoli Storage Manager will instead make the first transfer to a disk storage pool. After an administrator-specified length of time (hours, days, or weeks) the data on that storage pool is migrated to other less-expensive offline storage devices. This technique allows more data to be moved faster, reducing the total time of all data transfers both from and to clients. Disk-to-disk provides a data transfer technique better matched to the higher bandwidths of SANs and other gigabit networks. At the other end of the bandwidth spectrum, if a dial-up or Internet connection is dropped, Tivoli Storage Manager is smart enough to pick up where it left off. Instead of starting a transfer all over again when the connection is restored, Tivoli Storage Manager continues from where it previously ended.

IBM Tivoli Storage Manager helps protect your data and IBM's service and support organization is a resource for IBM Tivoli Storage Manager users. Recognized as one of the best service and support organizations in the world, IBM has been supporting IBM Tivoli Storage Manager around the globe since 1999 and its previous versions called ADSM for more than a decade. Tens of thousands of organizations are using IBM Tivoli Storage Manager today with well more than a million computers protected. IBM Tivoli Storage Manager is a comprehensive data protection application.

Reference Information

For ordering information on IBM Tivoli Storage Manager V5.1, you may also refer to Software Announcement 202-087 , dated April 9, 2002.

For information on Tivoli Storage Manager Version 4.2, refer to Software Announcement 201-194 , dated June 26, 2001.

For information on IBM Tivoli Storage Manager, V4.1, refer to Software Announcement 200-245 , dated July 25, 2000.

For information on IBM Tivoli Storage Manager Version 3.7 and related products, refer to Software Announcement 299-281 , dated September 28, 1999.

For information on ADSM for AS/400, Version 3.1, refer to Software Announcement 298-304 , dated September 1, 1998.

For information on Tivoli ADSM for VM/ESA® and MVS, Version 3.1, refer to Software Announcement 299-126 , dated May 24, 1999.

For information on Tivoli Decision Support, refer to Software Announcement 298-408 , dated October 19, 1998.

For information on Tivoli Data Protection for Oracle on AIX, refer to Software Announcement 297-011 , dated January 28, 1997.

For information on Tivoli Data Protection for Oracle on Sun Solaris, refer to Software Announcement 297-288 , dated August 5, 1997.

For information on Tivoli Data Protection for Oracle on HP-UX, refer to Software Announcement 298-042 , dated February 9, 1998.

For information on Tivoli Data Protection for Oracle on Windows NT, refer to Software Announcement 298-170 , dated June 2, 1998.

For information on Tivoli Data Protection for Lotus Notes® on AIX and Windows NT, refer to Software Announcement 297-289 , dated August 5, 1997.

For information on Tivoli Data Protection for MS SQL, refer to Software Announcement 297-459 , dated November 11, 1997.

For information on Tivoli Data Protection for MS Exchange, refer to Software Announcement 298-097 , dated March 31, 1998.

For information on Tivoli Data Protection for R/3, refer to Software Announcement 200-057 , dated March 28, 2000.

For information on Tivoli Data Protection for IBM Enterprise Storage Server and EMC Symmetrix Offers Simpler for Oracle and R/3, refer to Software Announcement 200-243 , dated June 6, 2000.

For information on IBM Tivoli Data Protection for Enterprise Storage Server Databases, V1.2, refer to Software Announcement 201-351 , dated November 27, 2001.

For information on IBM Tivoli Data Protection for Enterprise Storage Server for R/3, V1.1, refer to Software Announcement 200-425 , dated November 28, 2000.

For information on Tivoli Data Protection for WebSphere Application Server Version 1.1, refer to Software Announcement 201-348 , dated November 27, 2001.

Trademarks

 
iSeries and zSeries are trademarks of International Business Machines Corporation.
 
The e-business logo, Enterprise Storage Server, SANergy, MVS, and z/OS are trademarks of International Business Machines Corporation
 
AIX, OS/400, AS/400, WebSphere, DB2 Universal Database, DB2, OS/390, S/390, and VM/ESA are registered trademarks of International Business Machines Corporation in the United States or other countries or both.
 
Microsoft is a trademark of Microsoft Corporation.
 
Windows and Windows NT are registered trademarks of Microsoft Corporation.
 
UNIX is a registered trademark is a registered trademark of the Open Company in the United States and other countries.
 
Tivoli is a registered trademark of International Business Machines Corporation or Tivoli Systems Inc. in the United States or other countries or both.
 
Domino is a trademark of Lotus Development Corporation and/or IBM Corporation.
 
Lotus and Lotus Notes are registered trademarks of Lotus Development Corporation and/or IBM Corporation.
 
Other company, product, and service names may be trademarks or service marks of others.

Education Support

Training is available for many Tivoli® products. Education is offered through IBM Learning Services, and through Tivoli Software. Worldwide information about education offerings is available on the IBM Learning Services home page at:

For current information on Tivoli Software education, call 888-746-3331, or visit the Tivoli Software home page at:

Offering Information

Product information is available through Offering Information (OITOOL) at:

Publications

The following publications can be ordered from the IBM Publications Center after planned availability.

                                                       Order
Title                                                  Number
 
Tivoli Storage Manager V5.1                            GI11-0866(2)
 READ THIS FIRST
 
Tivoli Storage Manager V5.1                            GC32-0770(2)
 AIX(R) Quick Start
Tivoli Storage Manager V5.1                            GC32-0768(3)
 AIX Administrator's Guide
Tivoli Storage Manager V5.1                            GC32-0769(3)
 AIX Administrator's Reference
 
Tivoli Storage Manager V5.1                            GC32-0774(2)
 HP-UX Quick Start
Tivoli Storage Manager V5.1                            GC32-0772(3)
 HP-UX Administrator's Guide
Tivoli Storage Manager V5.1                            GC32-0773(3)
 HP-UX Administrator's Reference
 
Tivoli Storage Manager V5.1                            GC32-0771
 AIX Managed System for SAN
 Storage Agent User's Guide
Tivoli Storage Manager V5.1                            GC32-0727
 HP-UX Managed System for
 SAN Storage Agent User's Guide
Tivoli Storage Manager V5.1                            GC32-0785
 for Windows(R) Managed System
 for SAN Storage Agent User's Guide
Tivoli Storage Manager V5.1                            GC32-0781
 for Sun Solaris Managed System
 for SAN Storage Agent User's Guide
 
                                                       Order
Title                                                  Number
 
Tivoli Storage Manager V5.1                            GC32-0780(2)
 Sun Solaris Quick Start
Tivoli Storage Manager V5.1                            GC32-0778(3)
 Sun Solaris
 Administrator's Guide
Tivoli Storage Manager V5.1                            GC32-0779(3)
 Sun Solaris
 Administrator's Reference
 
Tivoli Storage Manager V5.1 Windows                    GC32-0784(2)
 Quick Start
Tivoli Storage Manager V5.1 Windows                    GC32-0782(3)
 Administrator's Guide
Tivoli Storage Manager V5.1 Windows                    GC32-0783(3)
 Administrator's Reference
 
Tivoli Storage Manager V5.1                            GC32-0777(2)
 OS/390(R) and z/OS(TM) Quick Start
Tivoli Storage Manager V5.1                            GC32-0775
 OS/390 and z/OS
 Administrator's Guide
Tivoli Storage Manager V5.1                            GC32-0776
 OS/390 and z/OS
 Administrator's Reference
Program Directory for                                  GI11-0869(2)
 Tivoli Storage Manager
 for OS/390 and z/OS (5698-ISM)
Program Directory for                                  GI11-0868(2)
 Tivoli Storage Manager for
 OS/390 and z/OS (5698-ISE)
 
Tivoli Storage Manager V3.1 VM                         GC35-0351(2)
 Quick Start
Tivoli Storage Manager V3.1 VM                         GC35-0352
 Administrator's Guide
Tivoli Storage Manager V3.1 VM                         GC35-0353
 Administrator's Reference
Program Directory for Tivoli                           GI11-0871(2)
 Storage Manager for VM
 (5698-ISM)
Program Directory for Tivoli                           GI11-0870(2)
 Storage Manager for VM
 (5698-ISE)
 
Tivoli Storage Manager Messages V5.1                   GC32-0767(3)
 
Tivoli Storage Manager for NetWare:                    GC32-0786
 Backup-Archive Client
 Installation and User's Guide V5.1
Tivoli Storage Manager for UNIX(R):                    GC32-0789(3)
 Backup-Archive Clients
 Installation and User's Guide V5.1
Tivoli Storage Manager for Windows:                    GC32-0788(3)
 Backup-Archive Clients
 Installation and User's Guide V5.1
 
                                                       Order
Title                                                  Number
 
Tivoli Storage Manager for Macintosh:                  GC32-0787
 Backup-Archive Client
 Installation and User's Guide V5.1
Tivoli Space Manager for UNIX:                         GC32-0794
 Using the Hierarchical
 Storage Management Clients
 
Tivoli Storage Manager --                              GC32-0793
 Using the Application Program
 Interface V5.1
Program Directory for Tivoli                           GI11-0874(2)
 Storage Manager Backup-Archive
 Client, S/390(R) Edition
Program Directory for Tivoli                           GI11-0872(2)
 Storage Manager Application
 Program Interface, S/390 Edition
 
Tivoli Data Protection for Oracle                      SH26-4112
 on UNIX Installation and
 User's Guide
Tivoli Data Protection for Oracle                      SH26-4113
 on Windows NT(R) Installation
 and User's Guide
Tivoli Data Protection for                             SH26-4111
 MS SQL Server Installation
 and User's Guide
Tivoli Data Protection for                             SH26-4110
 MS Exchange Server
 Installation and User's Guide
Tivoli Data Protection for                             SH26-4088
 Lotus(R) Domino(TM) for UNIX --
 Installation and User's Guide
Tivoli Data Protection for                             GC26-7320
 Lotus Domino for Windows
 Installation and User's Guide
Program Directory for Tivoli                           GI11-0923(2)
 Storage Manager, S/390 Edition
 Application Program Interface
Program Directory for Tivoli                           GI11-0924(2)
 Data Protection for Lotus Domino,
 S/390 Edition
Tivoli Data Protection for                             SH26-4095
 Informix -- Installation and
 Installation and User's Guide
Tivoli Data Protection for R/3                         SC33-6340
 Installation and User's Guide
 for Oracle Database V3.2
Tivoli Data Protection for R/3                         SC33-6341
 Installation and User's Guide
 for DB2(R) UDB V3.2
Tivoli Data Protection for                             SC33-6399
 WebSphere(R) Application Server
 Installation and User's Guide V1.1
Tivoli Data Protection for                             SH26-4114
 EMC Symmetrix for Oracle
 Databases Installation and
 User's Guide
Tivoli Data Protection for                             SC33-6386
 EMC Symmetrix for R/3
 Installation and User's Guide
IBM Tivoli Data Protection for                         SH26-4125
 Enterprise Storage Server(TM)
 Databases Installation and
 User's Guide V1.1
IBM Tivoli Data Protection for                         SC33-8205
 Enterprise Storage Server for
 R/3 Installation and
 User's Guide for Oracle V1.1

Note: Usage information for the OS/390 UNIX client is available in the IBM Tivoli Storage Manager for UNIX — Using the Backup-Archive Clients publication.

2
These titles are included here to indicate that additional hardcopies of these entitled publications may be ordered for a fee.
3
These titles include information on NDMP.

The IBM Publications Center Portal:

The Publications Center is a worldwide central repository for IBM product publications and marketing material with a catalog of 70,000 items. Extensive search facilities are provided, as well as payment options via credit card. Furthermore, a large number of publications are available online in various file formats, which can currently be downloaded free of charge.

Displayable Softcopy Publications: English versions of the Tivoli Storage Manager product manuals are offered in displayable softcopy form. All unlicensed manuals are included. These displayable manuals can be used with the Adobe Acrobat Reader, or an HTML browser in any of the supported environments. The Adobe Acrobat browser can be found at the Adobe Web site:

Terms and conditions for use of the machine-readable files are shipped with the files.

The IBM Tivoli Storage Manager publications are available in HTML and PDF formats on the Tivoli Web site at:

Technical Information

Specified Operating Environment

Hardware and Software Requirements

IBM Tivoli Storage Manager Supported Devices

Refer to the following Web site for the list of devices that are supported for Tivoli Storage Manager (5698-ISM) and for those that are supported for Tivoli Storage Manager Enterprise Edition (5698-ISE). Libraries that have more than two drives or more than 40 tape slots require the Enterprise Edition.

Server and Backup-Archive Client Requirements

The current minimum disk space requirement for installing a UNIX-based IBM Tivoli Storage Manager backup-archive client is approximately 25 MB, with an additional 5 MB required for the API.

The current minimum disk space requirement for installing a desktop IBM Tivoli Storage Manager backup-archive client will vary up to 30 MB, with an additional 5 MB required for the API.

The minimum memory requirement for running the backup-archive clients ranges from 1 MB up to 20 MB. This does not include the installed client package, nor any of the individual options that may be associated with a given client, including the API, GUI, and driver options you may have selected at installation.

All of the communication protocols supported for each server and client are included below. The actual communication protocols that can be used for any particular server/client combination are limited to those protocols supported by both server and client.

These server requirements and backup-archive client requirements may experience some modifications on an ongoing basis, which typically result from product maintenance and client modifications. For the most current and specific server or backup-archive client requirements and installation instructions, be sure to review the README file instructions that accompany the products being installed.

For the most current Tivoli Storage Management products versions supported and related information, refer to the IBM Tivoli Storage Manager Web site:

IBM Tivoli Storage Manager Web Interface Requirements

The IBM Tivoli Storage Manager Web administrative interface for the server and a Web client interface for client machines, require a Java™ Swing (at JRE 1.3.1) capable Web browser (for platform and browser specific JRE notes, refer to the README file):

  • Netscape Navigator 6.0 (which contains Swing support), or later
  • Netscape Navigator 4.7, or later, with Java Plug-in 1.3.1
  • MS Internet Explorer 5.0, or later, with Java Plug-in 1.3.1

Refer to the Backup-Archive Client Requirements section for the specific operating system levels supported for the Web clients. TCP/IP is the only communication protocol supported for this client interface.

IBM Tivoli Storage Manager Server Requirements

AIX Server Requirements for IBM Tivoli Storage Manager Version 5.1

The IBM Tivoli Storage Manager server on AIX requires the following hardware and software:

  • Machine — RS/6000®, either 32 or 64 bit or pSeries
  • Minimum memory and space requirement to run:
    • RAM — 128 MB
    • Disk space — 78 MB — refer to the README file
  • Operating system — IBM AIX 4.3.3, or later, or IBM AIX 5.1, or later
  • Communication Protocol — one of the following:
    • TCP/IP, which comes standard with AIX
    • Shared Memory Protocol (for AIX Client only)

HP-UX Server Requirements for IBM Tivoli Storage Manager Version 5.1

The IBM Tivoli Storage Manager server on HP-UX requires the following hardware and software:

  • Machine — An HP9000 Series 800 Business Server
  • WSIO-based SCSI bus architecture — HSC or PCI bus (the SIO-based Precision Bus is not compatible with this release)
  • Minimum memory and space requirement to run:
    • RAM — 64 MB
    • Disk space — 60 MB for installed files, database, recovery log, and utilities; 60 MB for swap space — refer to the README file
  • Operating system — Hewlett-Packard HP-UX 11.0 or 11.11 (11i Version 1.0)
  • Communication Protocol:
    • TCP/IP, which comes standard with HP-UX
    • Shared Memory Protocol (for HP-UX Client)
    • Simple Network Management Protocol (SNMP DPI®)

Additional Requirements

  • Transfer a client from the distribution medium to the target workstation
    • Additional temporary disk space is required during the transfer

Sun Solaris Server Requirements for IBM Tivoli Storage Manager Version 5.1

The IBM Tivoli Storage Manager server on Sun Solaris requires the following hardware and software:

  • Machine — Any Sun system which supports the Sun4u architecture
  • Minimum memory and space requirement to run:
    • RAM — 128 MB
    • Disk space — 100 MB
  • Operating system — Sun Solaris 2.6 (32-bit); Solaris 7 or 8 (64-bit)
  • Communication Protocol — one of the following:
    • TCP/IP, which comes standard with Sun Solaris
    • Shared Memory Protocol (for Sun Solaris Client)

Additional Requirements

  • Transfer a client from the distribution medium to the target workstation
    • Additional temporary disk space is required during the transfer

Windows Server Requirements for IBM Tivoli Storage Manager Version 5.1

The IBM Tivoli Storage Manager server on Windows requires the following hardware and software:

  • Machine — An Intel® Pentium® or compatible processor, or multiprocessor based computer
  • Minimum memory and space requirement to run:
    • RAM — 128 MB (a minimum of 256 MB is recommended)
    • Disk space — 110 MB
  • Operating system — one of the following:
    • Windows XP Pro
    • Windows 2000 Pro
    • Windows 2000 Server
    • Windows 2000 Advanced Server
    • Windows 2000 DataCenter
    • Windows NT 4.0 SP5
    • Windows NT 4.0 SP6a

      Note: For Windows 2000, all service packs are supported.

      Note: IE5 or later must be installed on Windows NT 4 but does not have to be the default browser. IE5 comes standard with all editions of Windows 2000 and Windows XP.

  • Communication Protocol — One of the following, which comes standard with the current Windows NT, Windows XP, or Windows 2000 operating system:
    • Named Pipes
    • TCP/IP

OS/400® PASE Server Requirements for IBM Tivoli Storage Manager Version 5.1 (available October 11, 2002)

The IBM Tivoli Storage Manager server for OS/400 PASE requires the following hardware and software:

  • Machine — Any IBM eServer iSeries which supports the operating system
  • Minimum memory and space requirement to run:
    • At least 128 MB of memory (a minimum of 256 MB is recommended)
    • Disk space — 110 MB You may need additional space depending on the number of client files, including versions, and the backup destination disk.
  • Operating system — OS/400 Version 5 Release 1

    Note: You must order PASE, Option 33 of OS/400 (5722SS1).

  • Communication Protocol — one of the following:
    • TCP/IP, included with OS/400 and PASE

S/390 and z/OS Server Requirements for Tivoli Storage Manager Version 5.1

An IBM Tivoli Storage Manager for OS/390 and z/OS server requires the following hardware and software:

  • Machine — Any S/390 or zSeries architecture CPU
  • Minimum disk space requirement to run: refer to the product README file
  • Operating system — one of the following:
    • z/OS V1R1, or later
    • OS/390 V2R8, or later
  • SMP/E
  • Language Environment®
  • Communication Protocol — one of the following:
    • APPC (VTAM® LU6.2)
    • 3270 Extended Data Stream (VTAM LU2.0)
    • TCP/IP, requiring one of the following:
      • IBM TCP/IP Communications Server (CS) for OS/390 or z/OS Communications Server
      • Sterling Software Corp. TCPaccess Version 4.1, or later
    • IUCV

TSO Administrative Client

A TSO client is provided as an administrative client with the IBM Tivoli Storage Manager for OS/390 and z/OS program product. It is intended for execution under the TSO environment and requires the following hardware and software:

  • Language Environment
  • Communication Protocol — one of the following:
    • APPC, (VTAM LU6.2)
    • TCP/IP, requiring one of the following:
      • IBM TCP/IP Communications Server (CS) for OS/390 or z/OS Communications Server
      • Sterling Software Corp. TCPaccess Version 4.1, or later
    • IUCV

VM Server Requirements for IBM Tivoli Storage Manager Version 5.1 (at Version 3.1 functional level)

An IBM Tivoli Storage Manager for VM server requires the following hardware and software:

  • Any S/390 or zSeries architecture CPU
  • VM/ESA® V2R4, z/VM™ V3R1, z/VM V4R1, or z/VM V4R2
  • Language Environment
  • One of the following communications protocols:
    • TCP/IP, requiring IBM TCP/IP Feature for VM/ESA or IBM TCP/IP Feature for z/VM
    • APPC, requiring IBM ACF/VTAM® for VM/ESA

CMS Administrative Client

An administrative client is provided for CMS. It is shipped with the VM server and has no additional requirements beyond those stated for the VM server. (Refer to the section on the IBM Tivoli Storage Manager for VM server for the requirements list.)

IBM Tivoli Storage Manager Backup-Archive Client Requirements

AIX Backup-Archive Client

An AIX backup-archive client requires the following hardware and software:

  • Machine — RS/6000 or pSeries
  • Minimum memory and space requirement to run:
    • RAM — 128 MB
    • Disk space — refer to the README file
  • Operating system — AIX 4.3.3 or AIX 5L for POWER V5.1
  • X Windows System, X11R6
  • Motif 1.2 or Motif 2.0
  • Common Desktop Environment (CDE)
  • Communication Protocol — one of the following:
    • TCP/IP, which comes standard with AIX/6000 (the only one used for Web client)
    • Shared Memory (with AIX server only)

For HACMP:

  • Machine — at least 2 identical pSeries (RS/6000), SSA shared hard disk array, and one additional network adapter for each machine
  • Operating system
    • AIX 4.3.3
    • HACMP 4.4, or later

Client Capabilities:

  • Administrative Client Command Line Interface (CLI)
  • Backup-Archive CLI
  • Backup-Archive GUI
  • Backup-Archive Web Client Interface
  • IBM Tivoli Storage Manager API
  • X/Open API
  • AFS®/DFS™ (on AIX 4.3.3 only on AFS 3.6, DFS 3.1)

Additional client capabilities requirements (in addition to the system requirements stated above for a backup-archive client):

  • IBM Tivoli Storage Manager API support
    • Additional disk space — refer to the README file
  • Administrative Client CLI
    • IBM AIXwindows® Environment/6000 (5601-257) for AIX 4.3

AIX HSM Client

An AIX HSM client requires the Tivoli Storage Manager Enterprise Edition (5698-ISE) and the following hardware and software:

  • Minimum hardware configuration:
    • Machine — RS/6000 or pSeries
    • RAM — 256 MB
    • Disk space — 1 GB disk space for an HSM-managed file system
  • Recommended hardware configuration:
    • Multi-processor system (RS/6000)
    • RAM — 512 MB
    • Disk space — 10 GB disk space for an HSM managed file system
  • Operating system — AIX 4.3.3 or AIX 5L for POWER V5.1
  • X Windows System, X11R6
  • Motif 1.2 or Motif 2.0
  • CDE
  • JFS
  • Communication Protocol — one of the following:
    • TCP/IP, which comes standard with AIX/6000
    • Shared Memory (with AIX server only)

For HACMP:

  • Machine — at least 2 identical pSeries (RS/6000), SSA shared hard disk array, and one additional network adapter for each machine
  • Operating system
    • AIX 4.3.3
    • HACMP 4.4, or later

Client Capabilities:

  • HSM Client CLI (requires Tivoli Storage Manager Enterprise Edition)
  • HSM Client GUI (requires Tivoli Storage Manager Enterprise Edition)

Apple Macintosh Backup-Archive Client

An Apple Macintosh backup-archive client requires the following hardware and software:

  • Machine — Any PowerBook, or Power Macintosh personal computer
  • Minimum memory and space requirement to run:
    • RAM — 64 MB for Mac OS 9.1+; 128 MB for Mac OS X.1+
    • Disk space — refer to the README file
  • Operating system — Macintosh Operating System 9.x (where x>=1) or Macintosh OS X, Version 10.x (where x>=1)
  • Communication Protocol:
    • TCP/IP (MacTCP 2.0.6 or Open Transport 1.1.1, or later)

Client Capabilities:

  • Backup-Archive GUI

Hewlett-Packard HP-UX Backup-Archive Client

A Hewlett-Packard HP-UX backup-archive client requires the following hardware and software:

  • Machine — HP 9000 Series 700 or 800 workstation
  • Minimum memory and space requirement to run:
    • RAM — 128 MB
    • Disk space — refer to the README file
  • Operating system — HP-UX level 11.0 or 11i
  • The X Windows System X11R6
  • Motif 2.0
  • CDE
  • Communication Protocol:
    • TCP/IP, which comes standard with HP-UX
    • Shared Memory (with HP-UX server only)

Client Capabilities:

  • Administrative Client CLI
  • Backup-Archive CLI
  • Backup-Archive GUI
  • Backup-Archive Web Client Interface
  • IBM Tivoli Storage Manager API
  • X/Open API

Additional client capabilities requirements (over and above the system requirements stated above for the backup-archive client):

  • IBM Tivoli Storage Manager API
    • Additional disk space — refer to the README file

Linux for x86 Backup-Archive Client

A Linux for x86 backup-archive client requires the following hardware and software:

  • Machine — x86 based PC architecture (for example, Pentium), or later
  • Minimum memory and space requirement to run:
    • RAM — 64 MB
    • Disk space — refer to the README file
  • Operating system requirements:
    • Linux kernel 2.4.x
    • glibc 2.2
    • libstdc++ 2.9.x (for x=0, or later)
    • RPM 3.0.x or 4.0 (for x=0, or later)
    • X Windows System X11R6 (for end-user GUI only — refer to README file for more information)
  • The following distributions fulfill the requirements:
    • Red Hat 7.1 or 7.2
    • SuSE 7.1, 7.2, or 7.3
    • TurboLinux 7.0

      Note: The Linux for x86 client was certified by Tivoli for these distributions. Verify for other distributions that the software requirements listed above are fulfilled.

  • Communication Protocol:
    • TCP/IP, which comes standard with Linux

Client Capabilities:

  • Administrative Client CLI
  • Backup-Archive CLI
  • Backup-Archive GUI
  • Backup-Archive Web Client Interface
  • IBM Tivoli Storage Manager API

Additional client capabilities requirements (in addition to the system requirements stated above for the backup-archive client):

  • IBM Tivoli Storage Manager API
    • An additional 5 MB of disk space

Linux for IBM eServer zSeries and S/390 Backup-Archive Client

A Linux for zSeries and S/390 backup-archive client requires the following hardware and software:

  • Machine — A 9672 G5 or G6, Multiprise® 3000, or zSeries 900 (32-bit mode)
  • Minimum memory and space requirement to run:
    • RAM — 64 MB
    • Disk space — refer to the README file
  • Operating system requirements:
    • Linux kernel 2.2.x (for x=16, or later)
    • glibc 2.1.x (for x=2, or later)
    • libstdc++ 2.9.x (for x=0, or later)
    • RPM 3.0.x (for x=4, or later)
  • The following distribution fulfills the requirements:
    • SuSE 7.0

      Note: The Linux zSeries and S/390 client was certified by Tivoli for this distribution. Verify for other distributions that the software requirements listed above are fulfilled.

  • Communication Protocol:
    • TCP/IP, which comes standard with Linux

Client Capabilities (initially at V4.2.0.12 functional level):

  • Administrative Client CLI
  • Backup-Archive CLI
  • Backup-Archive Web Client Interface
  • IBM Tivoli Storage Manager API

Additional client capabilities requirements (in addition to the system requirements stated above for the backup-archive client):

  • IBM Tivoli Storage Manager API
    • An additional 5 MB of disk space

Novell NetWare Backup-Archive Client

A Novell NetWare backup-archive client requires the following hardware and software:

  • Machine — A personal computer or workstation running as a NetWare file server
  • Minimum memory and space requirement to run:
    • RAM — 1 MB for each 8,000 files per volume
    • Disk space — refer to the README file
  • Operating system — Novell NetWare 5.1 (with current support patches from Novell) or Novell NetWare 6
  • One of the following communication protocols:
    • TCP/IP, which comes standard with Novell NetWare

Client Capabilities:

  • Backup-Archive CLI
  • Backup-Archive Web Client Interface
  • IBM Tivoli Storage Manager API

Additional client capabilities requirements (in addition to the system requirements stated above for the backup-archive client):

  • IBM Tivoli Storage Manager API
    • Additional disk space — refer to the README file

OS/390 and z/OS UNIX System Services Backup-Archive Client

A IBM Tivoli Storage Manager OS/390 and z/OS UNIX System Services client requires the following hardware and software:

  • Machine — Any System/390® or zSeries architecture CPU
  • Minimum disk space requirement to run: 7 MB — refer to the README file
  • Operating System — one of the following:
    • OS/390 V2R9, or V2R10 with SMP/E
    • z/OS V1R1 or z/OS V1R2
  • Communication protocol:
    • IBM TCP/IP

Restrictions — IBM Tivoli Storage Manager server functions not included in this client:

  • SQLDB: Certain SQL select statements using path for the files backed up by an OS/390 UNIX System Services client might not work properly.
  • Server command "query content"
  • Cross client restore

Client Capabilities:

  • Administrative Client CLI
  • Backup-Archive CLI
  • Backup-Archive Web Client Interface
  • IBM Tivoli Storage Manager API

Additional client capabilities requirements (over and above the system requirements stated above for the backup-archive client):

  • IBM Tivoli Storage Manager API
    • An additional 2 MB of disk space

OS/400 API Client

A Tivoli Storage Manager OS/400 API client requires the following hardware and software:

  • Machine — Any AS/400® or IBM eServer iSeries which supports the operating system
  • Minimum memory and space requirement to run:
    • RAM — 64 MB
    • Disk space — 5 MB
  • Operating system
    • OS/400 Version 5 Release 1
  • Client Capabilities (at V4.2 functional level):
    • Tivoli Storage Manager API

Note: The OS/400 API will be available on April 12, 2002, from the following Web site:

and will be added to the product package on May 24, 2002.

SGI IRIX UNIX Backup-Archive Client

An SGI IRIX UNIX backup-archive client requires the following hardware and software:

  • Machine — An SGI workstation with MIPS processor IP19 (R4K), or later
  • Minimum memory and space requirement to run:
    • RAM — 128 MB
    • Disk space — refer to the README file
  • Operating system — IRIX UNIX Release 6.5 with EFS or XFS File Systems
  • The X Windows System X11R6
  • Motif 1.2 or 2.0
  • Communication Protocol:
    • TCP/IP, which comes standard with IRIX UNIX

Client Capabilities (initially at V4.2 functional level):

  • Administrative Client CLI
  • Backup-Archive CLI
  • Backup-Archive GUI
  • Backup-Archive Web Client Interface
  • IBM Tivoli Storage Manager API

Additional client capabilities requirements (over and above the system requirements stated above for the backup-archive client):

  • IBM Tivoli Storage Manager API
    • Additional disk space — refer to the README file

Sun Solaris Backup-Archive Client

A Sun Solaris backup-archive client requires the following hardware and software:

  • Machine — A SPARCstation or compatible workstation
  • Minimum memory and space requirement to run:
    • RAM — 128 MB
    • Disk space — refer to the README file
  • Operating system — Sun Solaris 2.6, 7, or 8
  • X Windows System X11R6
  • Motif 2.0
  • CDE
  • Communication Protocol:
    • TCP/IP, which comes standard with Sun Solaris
    • Shared Memory (with Sun Solaris server only)

Client Capabilities:

  • Administrative Client CLI
  • Backup-Archive CLI
  • Backup-Archive GUI
  • Backup-Archive Web Client Interface
  • IBM Tivoli Storage Manager API
  • X/Open API

Additional client capabilities requirements (over and above the system requirements stated above for the backup-archive client):

  • IBM Tivoli Storage Manager API
    • Additional disk space — refer to the README file

Sun Solaris HSM Client

A Sun Solaris HSM client requires Tivoli Storage Manager Enterprise Edition and the following hardware and software:

  • Minimum hardware configuration:
    • Machine — A SPARCstation or compatible workstation
    • RAM — 256 MB
    • 1 GB disk space for an HSM managed file system
  • Recommended hardware configuration:
    • A multiprocessor system (SPARCstation or compatible workstation)
    • RAM — 512 MB
    • 10 GB disk space for an HSM managed file system
  • Operating system — Sun Solaris 2.6 and 7 (32-bit), 8 (64-bit)
  • Veritas File System (VxSF) 3.4
  • X Windows System X11R6
  • Motif 2.0
  • CDE
  • Communication Protocol:
    • TCP/IP, which comes standard with Sun Solaris
    • Shared Memory (with Sun Solaris server only)

Client Capabilities:

  • HSM Client CLI (requires Tivoli Storage Manager Enterprise Edition)
  • HSM Client GUI (requires Tivoli Storage Manager Enterprise Edition)

Tru64 UNIX Backup-Archive Client

A Tru64 UNIX backup-archive client requires the following hardware and software:

  • Machine — Any Compaq Alpha-processor machine
  • Minimum memory and space requirement to run:
    • RAM — 128 MB
    • Disk space — refer to the README file
  • Operating system — Tru64 UNIX Version 5.1 or 5.1A
  • The X Windows System X11R6
  • Motif 1.2 or 2.0
  • CDE
  • Communication Protocol:
    • TCP/IP, which comes standard with Tru64 UNIX

Client Capabilities (initially at V4.2.0.12 functional level):

  • Administrative Client CLI
  • Backup-Archive CLI
  • Backup-Archive GUI
  • Backup-Archive Web Client Interface
  • IBM Tivoli Storage Manager API

Additional client capabilities requirements (over and above the system requirements stated above for the backup-archive client):

  • Tivoli Storage Manager API
    • Additional disk space — refer to the README file

Windows Backup-Archive Client

A Windows backup-archive client requires the following hardware and software:

  • Machine — An Intel Pentium or compatible processor, or multiprocessor based computer
  • Minimum memory and space requirement to run:
    • RAM — 128 MB
    • Disk space — refer to the README file
  • Operating system — one of the following:
    • Windows XP
    • Windows ME
    • Windows 2000 Pro, Server, Advanced Server, and DataCenter
    • Windows NT 4.0 SP5 and SP6a

      Note: For Windows 2000, all service packs are supported.

  • Communication protocol — one for the following, which are included in the base Windows NT, Windows 2000, Windows XP, or Windows ME product package:
    • TCP/IP (the only one used for Web client)
    • Named Pipes

Client Capabilities:

  • Administrative Client CLI
  • Backup-Archive CLI
  • Backup-Archive GUI
  • Backup-Archive Web Client Interface
  • IBM Tivoli Storage Manager API
  • ODBC

Server-Free Data Movement Requirements

Server-Free Data Movement (available October 11, 2002) requires the following hardware and software:

  • An Intel Pentium or compatible processor, or multi-processor based computer
  • IBM San Data Gateway (IBM 2108-G07) with data mover license (RPQ 8S0567, EC H26509)
  • QLogic 2200 HBA
  • Tivoli Storage Manager Enterprise Edition V5.1 server on Windows NT (Professional, Server, Advanced Server, and DataCenter) SP6a or Windows 2000 (Professional, Server, Advanced Server, and DataCenter) SP2®
  • Tivoli Storage Manager client on Windows 2000 SP2

For more information on the hardware and software requirements for server-free, refer to:

NDMP Requirements

The Tivoli Data Protection for NDMP function is now part of IBM Tivoli Storage Manager Enterprise Edition.

NDMP requires the following hardware and software:

  • Tivoli Storage Manager Enterprise Edition V5.1 server on Windows NT, Windows 2000 (server, advanced server, or datacenter server) SP2 or later (32-bit), AIX (32-bit or 64-bit), or Sun Solaris (32-bit or 64-bit).
  • Tivoli Storage Manager Enterprise Edition client on Windows NT, Windows 2000 (32-bit or 64-bit), Sun Solaris (32-bit or 64-bit), or AIX (32-bit or 64-bit). The client is recommended, but not required.
  • Network Appliance NAS file server.

    For supported models and operating systems, refer to:

  • Tape drive and tape library.

    For supported combinations, refer to:

Tivoli Decision Support for Storage Management Analysis Function

The Tivoli Decision Support for Storage Management Analysis function is included as part of Tivoli Storage Manager Version 5.1.

Tivoli Decision Support for Storage Management Analysis requires the following hardware and software:

  • Tivoli Decision Support (5698-TDS) Version 2.1
    • For hardware and software requirements for Tivoli Decision Support, refer to Software Announcement 298-408 , dated October 19, 1998.
  • Tivoli Storage Manager, Version 4.1 or V5.1
  • Communication Protocol:
    • TCP/IP
  • Client Workstation for Tivoli Decision Support Loader
    • Machine — Intel Pentium II 450 with 256 MB RAM, SVGA monitor 800x600
    • Operating system — Windows NT 4.0 with Service Pack 4
  • Database support:
    • DB2 — 5.2, or later
    • SQL Server — 7.0, or later
    • Oracle — 8.1.5, or later

      Note: Refer to your DBA support for specific database requirements.

Note: If you are using Tivoli Decision Support, you must have a 32-bit ODBC driver from the respective database vendor.

Tivoli Storage Manager Data Protection Solution Products Requirements

The new Tivoli Storage Manager data protection solution products are consolidations of the former Tivoli Data Protection products. Listed below are the hardware and software requirements for the individual components.

The communication protocols that are supported by the IBM Tivoli Storage Manager API shipped with the product and the IBM Tivoli Storage Manager server, will be the ones supported for the Tivoli Data Protection components.

IBM Tivoli Storage Manager for Mail

Tivoli Data Protection for MS Exchange Version 2.2 on Windows

Tivoli Data Protection for MS Exchange on Windows requires the following hardware and software:

  • A Tivoli Storage Manager server.
  • Microsoft™ Exchange Server Version 5.5 with SP3 or Microsoft Exchange 2000 server.
  • Intel Pentium 166 (or equivalent), or later, processor with at least 12 MB of available disk space. Minimum RAM is 48 MB with 96 MB recommended.
  • Windows NT Version 4.0 with SP4 or Windows 2000 Server, Advanced Server, or Datacenter Server with SP1® or later.

Tivoli Data Protection for Lotus Domino Version 1.1 on AIX

Tivoli Data Protection for Lotus Domino on AIX requires the following hardware and software:

  • Machine — RS/6000 or pSeries
  • Minimum memory and space requirement to run:
    • RAM — 64 MB (128 MB or more is recommended)
    • Disk space — 3 MB
  • Operating system
    • AIX 4.3.3 or AIX 5.1 (with Domino R5.09+)
    • Lotus Domino R5.0.1 Server or later
    • An IBM Tivoli Storage Manager server
    • An IBM Tivoli Storage Manager backup-archive client, if IBM Tivoli Storage Manager central scheduling is used

Tivoli Data Protection for Lotus Domino Version 1.1 on Sun Solaris

Tivoli Data Protection for Lotus Domino on Sun Solaris requires the following hardware and software:

  • Machine — A Sun-4 SPARC or compatible workstation
  • Minimum memory and space requirement to run:
    • RAM — 64 MB (128 MB or more recommended)
    • Disk space — 3 MB
  • Operating system —
    • Sun Solaris 2.6, 7, or 8
    • Lotus Domino R5.0.1 Server, or later
    • An IBM Tivoli Storage Manager server
    • An IBM Tivoli Storage Manager backup-archive client, if IBM Tivoli Storage Manager central scheduling is used

Tivoli Data Protection for Lotus Domino Version 1.1 on Windows

Tivoli Data Protection for Lotus Domino on Windows requires the following hardware and software:

  • Machine — An Intel-based 80486 or greater processor
  • Minimum memory and space requirement to run:
    • RAM — 64 MB (128 MB or more is recommended)
    • Disk space — 7 MB
  • Operating system
    • Windows NT Server Version 4.0 SP™ 4, or later, or Windows 2000 Server, Advanced Server, or Datacenter Server
    • Lotus Domino R5.01 Server, or later, installed on the same machine as Tivoli Data Protection for Lotus Domino
    • An IBM Tivoli Storage Manager server
    • An IBM Tivoli Storage Manager backup-archive client, if IBM Tivoli Storage Manager central scheduling is used

Tivoli Data Protection for Lotus Domino Version 1.1 on OS/390

Tivoli Data Protection for Lotus Domino on OS/390 requires the following hardware and software:

  • Machine — S/390
  • Minimum memory and space requirement to run:
    • RAM — 128 MB
    • Disk Space — refer to the product README file
  • Operating system
    • OS/390 Version 2 Release 9 or 10 configured with UNIX System Services
    • TCP/IP — Version 2 Release 3 for OS/390, or later
    • SMP/E Release 8, or later
    • Lotus Domino R5.0.1 Server or later
    • A Tivoli Storage Manager server
    • A Tivoli Storage Manager backup-archive client, if IBM Tivoli Storage Manager central scheduling is used

Tivoli Data Protection for Lotus Domino Version 1.1 on OS/400

Tivoli Data Protection for Lotus Domino on OS/400 requires the following hardware and software:

  • Machine — Any AS/400 or iSeries which supports the operating system
  • Minimum memory and space requirement to run:
    • RAM — 64 MB
    • Disk space — 5 MB
  • Operating system
    • OS/400 Version 5 Release 1
    • OS/400 Option 30, QShell Interpreter
    • Lotus Domino R5.0.1 Server, or later, installed on the same machine as Tivoli Data Protection for Lotus Domino
    • A IBM Tivoli Storage Manager server which can reside on a different machine than Tivoli Data Protection for Lotus Domino
    • IBM Tivoli Storage Manager API for OS/400 Version 4.2.1 or later

IBM Tivoli Storage Manager for Databases

Tivoli Data Protection for Oracle Version 2.2 on AIX

Tivoli Data Protection for Oracle on AIX requires the following hardware and software:

  • Machine — RS/6000 or pSeries
  • Minimum memory and space requirement to run:
    • RAM — 96 MB
    • Disk space — refer to the README file
  • Operating system
    • AIX 4.3.3 (32-bit or 64-bit) or 5.1 (32-bit)
    • Oracle8i Release 8.1.7, or Oracle8i 8.1.7 Parallel Server, or Oracle 9.0.1+, or Oracle 9.0.1 Parallel Server
    • An IBM Tivoli Storage Manager server
    • IBM Tivoli Storage Manager API V4.2.1, or later

Tivoli Data Protection for Oracle Version 2.2 on HP-UX

Tivoli Data Protection for Oracle on HP-UX requires the following hardware and software:

  • Machine — HP 9000 series 700 or 800 workstation
  • Minimum memory and space requirement to run:
    • RAM — 96 MB
    • Disk space — refer to the README file
  • Operating system
    • HP-UX 11.0 (32-bit or 64-bit) or 11i (32-bit or 64-bit)
    • Oracle8i Release 8.1.7, or Oracle8i 8.1.7 Parallel Server, or Oracle 9.0.1+, or Oracle 9.0.1 Parallel Server
    • IBM Tivoli Storage Manager server
    • IBM Tivoli Storage Manager API Version 4.2.1, or later

Tivoli Data Protection for Oracle Version 2.2 on Sun Solaris

Tivoli Data Protection for Oracle on Sun Solaris requires the following hardware and software:

  • Machine — A Sun-4 SPARC or compatible workstation
  • Minimum memory and space requirement to run:
    • RAM — 96 MB
    • Disk space — refer to the README file
  • Operating system
    • Sun Solaris 2.6 for 32-bit support; Sun Solaris 7 or 8 for 32-bit or 64-bit support
    • Oracle8i Release 8.1.7, or Oracle8i 8.1.7 Parallel Server, or Oracle 9.0.1+, or Oracle 9.0.1 Parallel Server
    • IBM Tivoli Storage Manager server
    • IBM Tivoli Storage Manager API Version 4.2.1, or later

Tivoli Data Protection for Oracle Version 2.2 on Windows

Tivoli Data Protection for Oracle on Windows requires the following hardware and software:

  • Machine — An Intel-based 80486 or greater processor, including xSeries with Windows 2000 or Windows NT
  • Minimum memory and space requirement to run:
    • RAM — 32 MB
    • Disk space — refer to the README file
  • Operating system —
    • Windows NT 4.0 or Windows 2000 Server, Advanced Server, Datacenter, or Professional
    • Oracle8i 8.1.7, or Oracle8i 8.1.7 Parallel Server, or Oracle 9.0.1+, or Oracle 9.0.1 Parallel Server
    • IBM Tivoli Storage Manager server
    • IBM Tivoli Storage Manager API Version 4.2.1, or later

Tivoli Data Protection for MS SQL Version 2.2 on Windows

Tivoli Data Protection for MS SQL on Windows requires the following hardware and software:

  • A Tivoli Storage Manager server V4.1, or later.
  • Microsoft SQL Server Version 7.0 with SP3 or Microsoft SQL Server 2000.
  • Intel Pentium 166 or equivalent, or later processor with at least 12 MB of available disk space. Minimum RAM is 48 MB, with 96 MB recommended.
  • Windows NT Version 4.0 with SP4 or Windows 2000 Server, Advanced Server, or Datacenter Server.

Tivoli Data Protection for Informix Version 4.1 on AIX

Tivoli Data Protection for Informix on AIX requires the following hardware and software:

  • Machine — RS/6000 or pSeries
  • Minimum RAM — 64 MB
  • Minimum disk space — refer to the README file
  • An IBM Tivoli Storage Manager server
  • Informix Version — IDS 7.3, or UDO 9.2, or XPS 8.31 (AIX 4.3 32-bit), or IDS 7.31.FC7, or UDO 9.2 (AIX 4.3 64-bit), or UDO 9.21 (AIX 5.1 32-bit)
  • AIX 4.3.3 (32-bit or 64-bit) or AIX 5.1 (32-bit)

Tivoli Data Protection for Informix Version 4.1 on Sun Solaris

Tivoli Data Protection for Informix on Sun Solaris requires the following hardware and software:

  • An IBM Tivoli Storage Manager server
  • Informix Version  — IDS 7.3, or UDO 9.2, or XPS 8.3.1
  • Machine — SPARCstation or compatible workstation
  • Minimum RAM — 64 MB
  • Minimum disk space — refer to the README file
  • Sun Solaris 2.6, 7, or 8 (32-bit)

Tivoli Data Protection for Informix Version 4.1 on HP-UX

Tivoli Data Protection for Informix on HP-UX requires the following hardware and software:

  • An IBM Tivoli Storage Manager server
  • Informix Version  — IDS Version 9.21.HC4 (32-bit) or IDS Version 7.31.FC6 or IDS Version 7.31.FC7 (64-bit)
  • Machine — HP 9000 series 700 or 800 workstation
  • Minimum RAM — 64 MB
  • Minimum disk space — refer to the README file
  • HP-UX 11 or 11i 32-bit or 64-bit

IBM Tivoli Storage Manager for Application Servers

Tivoli Data Protection for WebSphere Application Server Version 1.1

Tivoli Data Protection for WebSphere Application Server requires the following hardware and software:

  • Machine
    • For Windows NT and Windows 2000 — An Intel-based 32-bit system with at least:
      • 256 MB RAM
      • 30 MB free disk space
    • For AIX — Any RS/6000 system with at least:
      • 256 MB RAM
      • 60 MB free disk space
  • Operating System
    • For database node:
      • AIX 4.3.3, or later, Windows NT 4.0 (SP5, or later), or Windows 2000 Server SP2
      • DB2 UDB 7.x
      • IBM Tivoli Storage Manager client API 4.1, or later
    • For each WebSphere Application Server node:
      • AIX 4.3.3, or later, Windows NT 4.0 (SP5, or later), or Windows 2000 Server SP2
      • WebSphere Application Server 3.5 Standard Edition or Advanced Edition
      • IBM Tivoli Storage Manager client API 4.1, or later
    • IBM Tivoli Storage Manager Server Version 4.1,or later

IBM Tivoli Storage Manager for Hardware

Tivoli Data Protection for Enterprise Storage Server Databases, Version 1.1

Tivoli Data Protection for Enterprise Storage Server Databases requires the following hardware and software:

  • Machine — IBM Enterprise Storage Server 2105, model Exx or Fxx, with one FlashCopy feature 1830-1835, selected to match expected FlashCopy backup requirements. These are supported on the AIX platform.

    For current Enterprise Storage Server FlashCopy configuration guidelines, refer to the Enterprise Storage Server Web site:

  • Operating system
    • AIX 4.3.3 or 5.1
    • For the DB2 environment — DB2 Universal Database® Version 7.1, FixPack 4 or later
    • For the Oracle environment — Oracle8i Version 8.1.7 and Tivoli Data Protection for Oracle 2.2
    • Enterprise Storage Server CopyServices CLI
    • Tivoli Storage Manager V4.1, or later

Tivoli Data Protection for Enterprise Storage Server for R/3, Version 1.1.10

Tivoli Data Protection for Enterprise Storage Server for R/3 requires the following hardware and software:

  • Machine
    • Two systems pServer (RS/6000), with 256 MB memory and 100 MB disk space
    • IBM Enterprise Storage Server 2105, Model Exx or Fxx, with one FlashCopy feature 1830-1835, selected to match expected FlashCopy backup requirements. These are supported on the AIX platform. For current Enterprise Storage Server FlashCopy configuration guidelines, refer to the Enterprise Storage Server Web site:
  • Operating system
    • AIX 4.3.3 SP 9 (same on both pServers).
    • R/3 with SAPDBA tools 4.5B, or later.
    • Oracle on level supported by R/3 release.
    • Enterprise Storage Server CopyServices CLI with Java runtime for AIX 1.1.8.
    • Tivoli Data Protection for R/3 3.2.0.8 with Tivoli Storage Manager client API 4.2.
    • Tivoli Storage Manager, V4.1 or later (with Managed System for LAN feature. Managed System for SAN can be used optionally for LAN-free restore to production system) or Tivoli Storage Manager V5.1.

Tivoli Data Protection for EMC Symmetrix for Oracle Databases and Tivoli Data Protection for EMC Symmetrix for Oracle R/3 Version 1.1

Tivoli Data Protection for EMC Symmetrix for Oracle Databases and Tivoli Data Protection for EMC Symmetrix for R/3 require the following hardware and software:

  • Machine — EMC Symmetrix system with licensed TimeFinder interface. These are supported on the Sun Solaris platform only.
  • Operating System
    • Tivoli Storage Manager Version 4.1
    • Tivoli Data Protection for Oracle V2.1.0
    • Tivoli Data Protection for R/3 V3.1.2
    • Solaris 7
    • Oracle8i 8.1.5
    • For Tivoli Data Protection for EMC Symmetrix for R/3 — SAP 4.6B, or later

IBM Tivoli Storage Manager for Enterprise Resource Planning

Tivoli Data Protection for R/3 Version 3.2 for Oracle requires the following hardware and software:

  • An IBM Tivoli Storage Manager server
  • SAP R/3 3.0C to F, 3.1 up to I, 4.0 up to 4.6D, 6.10
  • Minimum RAM — 512 MB
  • Minimum disk space — 50 MB
  • For AIX:
    • Machine — RS/6000 or pSeries
    • AIX 4.3.3 (32-bit or 64-bit) or AIX 5.1 (32-bit)
  • For Solaris
    • Machine — SPARCstation or compatible workstation
    • Sun Solaris 7 or 8 (32-bit)
  • For HP-UX
    • Machine — HP 9000 Series 700 or 800 workstation
    • HP-UX 11.0 or 11i (32-bit)
  • For Tru64 UNIX
    • Machine — Compaq AlphaServer
    • Tru64 UNIX 5.1 or 5.1A
  • For Linux
    • Machine — An Intel-based Pentium, or higher, processor
    • SAP supported Linux distributions: Red Hat Linux 6.1EE, 6.2EE
  • For Windows
    • Machine — An Intel-based Pentium or greater processor
    • Windows NT (Intel) 4.0 SP 6a, Windows 2000 Server, Advanced Server, Datacenter Server SP
  • Oracle releases that are supported by SAP R/3
  • Tivoli Storage Manager API:
    • Version 4.1.2, or later, for AIX 4.3, HP-UX, Tru64 UNIX, Linux, and Windows
    • Version 4.2, or later, for AIX 5.1 or Solaris

Tivoli Data Protection for R/3 Version 3.2 for DB2 UDB requires the following hardware and software:

  • An IBM Tivoli Storage Manager server
  • SAP R/3 3.0C to F, 3.1 up to I, 4.0 up to 4.6D, 6.10
  • Minimum RAM — 512 MB
  • Minimum disk space — 50 MB
  • For AIX
    • Machine — RS/6000 or pSeries
    • AIX 4.3.3 (32-bit) or AIX 5.1 (32-bit)
  • For Windows
    • Machine — An Intel-based Pentium, or higher, processor
    • Windows NT (Intel) 4.0 SP 6a, Windows 2000 Server, Advanced Server, Datacenter Server SP
  • DB2 UDB V7 releases that are supported by SAP R/3
  • Tivoli Storage Manager API:
    • Version 4.1.2, or later, for AIX 4.3 and Windows
    • Version 4.2, or later, for AIX 5.1

In addition, the Administration Assistant function for IBM Tivoli Storage Manager for Enterprise Resource Planning requires the following software (refer to README for details):

  • Tivoli Data Protection for R/3 V3.2, or later
  • "Assistant Server"
    • Operating systems supported: same as IBM Tivoli Storage Manager for Enterprise Resource Planning, refer above
    • JRE V1.2, or later
    • JavaMail 1.1.3, or later
    • JavaBeans™ Activation Framework extension or JAF (javax.activation)
  • "Client" — full Java-capable Web browser (browser requires Java Plug-in 1.2, or later)
    • Netscape Navigator 4.5, or later
    • MS Internet Explorer 5.5, or later

Performance Considerations: The IBM Tivoli Storage Manager products' performance will vary depending upon a customer's particular configuration, the client/server options, and customization.

Planning Information

Conversion

For the AIX, Sun Solaris, Windows NT, and Windows 2000 servers, the IBM Tivoli Storage Manager database is automatically upgraded during the installation of the IBM Tivoli Storage Manager V5.1 server. After this database upgrade, the user can no longer run a previous version of the servers with the database.

For the HP-UX, OS/390, and z/OS servers, the Tivoli Storage Manager database is not automatically upgraded during the installation of the Tivoli Storage Manager V5.1 server. The Tivoli Storage Manager administrator must explicitly initiate the database upgrade utility, using the UPGRADEDB command parameter, after the Tivoli Storage Manager server product has been installed. After the database has been upgraded, a previous version of the server product cannot be used to access the database.

As a normal precaution, it is recommended that a full database backup be performed before installing the Version 5.1 code, as well as after completing the installation. Refer to the README files for more detailed information.

The format of the client data header has changed in V5.1 to include new service information. Once files have been backed up by a V5.1 client to any Tivoli Storage Manager server, those files cannot be restored by any lower-level client.

As part of a migration plan from IBM Tivoli Storage Manager V4.2 to IBM Tivoli Storage Manager V5.1, IBM Tivoli Storage Manager clients and servers may be upgraded at different times. To help prevent disruption to your backup and archive activities during the migration, note the following:

  • A IBM Tivoli Storage Manager V4.2 client can perform backup, restore, archive, and retrieve functions to a IBM Tivoli Storage Manager V5.1 server.
  • A IBM Tivoli Storage Manager V5.1 client can perform backup, restore, archive, and retrieve functions to a IBM Tivoli Storage Manager V4.2 server.
  • A Tivoli Storage Manager V5.1 client can perform V3.1 functional level backup, restore, archive and retrieve functions to a Tivoli Storage Manager Version 3.1 server on VM.
  • A IBM Tivoli Storage Manager V4.2 HSM client can perform migrate and recall functions to a Tivoli Storage Manager V5.1 server.
  • A IBM Tivoli Storage Manager V5.1 HSM client can perform migrate and recall functions to a Tivoli Storage Manager V4.2 server.
  • Data that has been backed up from a IBM Tivoli Storage Manager V5.1 client to any IBM Tivoli Storage Manager server cannot be restored using a IBM Tivoli Storage Manager V4.2 or lower level client.
  • All command line administrative clients can administer IBM Tivoli Storage Manager V4.2 and V5.1 servers, and the V3.1 VM server.
  • SAN storage agents and servers must be at the same level of code. When the server is upgraded, the storage agents which are using that particular server, must be upgraded as well.

Other migration information:

  • The following Tivoli Storage Manager server operating systems supported in V4.2 were not migrated to V5.1 and are not supported in V5.1:
    • VM/ESA V2R3
    • AS/400 native on Tivoli Storage Manager V3.1
  • The following client platforms or operating systems supported in V4.2 were not migrated to V5.1 and are not supported in V5.1:
    • Apple Macintosh 8 and 9.0
    • IBM NUMA Q
    • Linux x86 2.2 kernel
    • NetWare 4.20
    • Windows 98
    • OS/390 UNIX System Services V2R8
  • The following client communication protocols supported on the following platform in IBM Tivoli Storage Manager V4.2 were not migrated to V5.1 and are not supported in IBM Tivoli Storage Manager V5.1:
    • APPC (LU6.2) with the NetWare client
    • IPX/SPX with the NetWare client

To help minimize server performance impact with use of the Unicode option on Windows NT and Windows 2000 clients operating with Version 5.1 servers, follow the recommended migration techniques found in the Administrator's Guide for the V5.1 server platforms being used.

Packaging

IBM Tivoli Storage Manager (5698-ISM), Version 5.1 customers will be shipped the following basic materials with each order.

  • CD-ROMs and tapes containing the machine-readable code for the following:
    • AIX server (LCD7-0419), HP-UX server (LCD7-0421), Sun Solaris server (LCD7-0423)
    • Windows server (LCD7-0425)
    • OS/400 API (LCD7-0433) (available May 24, 2002)
    • z/OS and OS/390 server (3480 tape)
    • VM server (3480 or 4-mm tape)
    • IBM Tivoli Storage Manager Backup-Archive Client, OS/390 (3480 or 4-mm tape)
    • IBM Tivoli Storage Manager API, OS/390 (3480 or 4-mm tape)
  • CD-ROM Version 5.1 (LCD7-0420) for desktop backup-archive clients.
  • CD-ROM Version 5.1 (LCD7-0424) for UNIX backup-archive clients, including Linux for zSeries and S/390.
  • CD-ROM Version 4.2 (LCD7-0431) for SGI and Linux for zSeries and OS/390.
  • CD-ROM (SK3T-8176) for Tivoli Storage Manager publications. The VM and AS/400 publications are not included on this CD-ROM.
  • CD-ROM (LCD7-0422) for Tivoli Storage Manager Secure Web Administrator Proxy.
  • CD-ROM (LCD7-0404) for Tivoli Storage Resource Reporting.
  • The following hardcopy publications, including the Quick Start publication specific for the servers ordered, as well as the rest of the publications listed here for the IBM Tivoli Storage Manager package:

                                                       Order
Title                                                  Number
 
Read This First                                        GI11-0866
Tivoli Storage Manager AIX                             GC32-0770
 Quick Start
Tivoli Storage Manager HP-UX                           GC32-0774
 Quick Start
Tivoli Storage Manager                                 GC32-0780
 Sun Solaris Quick Start
Tivoli Storage Manager                                 GC32-0784
 Windows Quick Start
Tivoli Storage Manager OS/390 and                      GC32-0777
 z/OS Quick Start
Program Directory for                                  GI11-0869
 Tivoli Storage Manager
 for OS/390 and z/OS
Tivoli Storage Manager VM                              GC35-0351
 Quick Start
Program Directory for                                  GI11-0871
 Tivoli Storage Manager
 for VM
Program Directory for                                  GI11-0875
 Tivoli Storage Manager
 S/390 Edition,
 Backup-Archive Client
Program Directory for                                  GI11-0873
 Tivoli Storage Manager
 S/390 Edition, Application
 Program Interface
International Program                                  Z125-3301
 License Agreement
License Information                                    GC23-4478

IBM Tivoli Storage Manager Enterprise Edition (5698-ISE), Version 5.1 customers will be shipped the following basic materials with each order.

  • CD-ROMs and tapes containing the machine-readable code for the following:
    • AIX server (LCD7-0419), HP-UX server (LCD7-0421), Sun Solaris server (LCD7-0423)
    • Windows server (LCD7-0425)
    • OS/400 API (LCD7-0433) available May 24, 2002
    • z/OS and OS/390 server (3480 tape)
    • VM server (3480 or 4-mm tape)
    • IBM Tivoli Storage Manager Backup-Archive Client, OS/390 (3480 or 4-mm tape)
    • IBM Tivoli Storage Manager API, OS/390 (3480 or 4-mm tape)
  • CD-ROM Version 5.1 (LCD7-0420) for desktop backup-archive clients.
  • CD-ROM Version 5.1 (LCD7-0424) for UNIX backup-archive clients, including Linux for zSeries and S/390.
  • CD-ROM Version 4.2 (LCD7-0431) for SGI and Linux for zSeries and OS/390.

    Note: The machine-readable code for OS/390 UNIX System Services client and the OS/390 UNIX API must be ordered separately.

  • CD-ROM (SK3T-8176) for Tivoli Storage Manager publications. The VM and AS/400 publications are not included on this CD-ROM.
  • CD-ROM (LCD7-0422) for Tivoli Storage Manager Secure Web Administrator Proxy.
  • CD-ROM (LCD7-0404) for Tivoli Storage Resource Reporting.
  • CD-ROM (LCD7-0426) for Storage Agent for Managed System for SAN.
  • CD-ROM (LCD7-0427) for SANergy™.
  • CD-ROM (LCD7-0429) for SANergy language support.
  • CD-ROM (LCD7-0428) for SANergy National Language Support publications.
  • The following hardcopy publications, including the Quick Start publication specific for the servers ordered, as well as the rest of the publications listed here for the IBM Tivoli Storage Manager package:

                                                       Order
Title                                                  Number
 
Read This First                                        GI11-0866
Tivoli Storage Manager                                 GC32-0770
 AIX Quick Start
Tivoli Storage Manager                                 GC32-0774
 HP-UX Quick Start
Tivoli Storage Manager                                 GC32-0780
 Sun Solaris Quick Start
Tivoli Storage Manager                                 GC32-0784
 Windows Quick Start
Tivoli Storage Manager OS/390                          GC32-0777
 and z/OS Quick Start
Program Directory for                                  GI11-0868
 Tivoli Storage Manager
 for OS/390 and z/OS
Tivoli Storage Manager                                 GC35-0351
 VM Quick Start
Program Directory for                                  GI11-0870
 Tivoli Storage Manager
 for VM
Program Directory for                                  GI11-0874
 Tivoli Storage Manager
 S/390 Edition,
 Backup-Archive Client
Program Directory for                                  GI11-0872
 Tivoli Storage Manager
 S/390 Edition, Application
 Program Interface
International Program                                  Z125-3301
 License Agreement
License Information                                    GC23-4478

IBM Tivoli Storage Manager for Mail (5698-APE) V5.1 customers will be shipped:

  • The following media containing all the machine-readable code, including a softcopy of the Installation and User's Guides:
    • Tivoli Data Protection for MS Exchange (LCD4-4104)
    • Tivoli Data Protection for Lotus Domino (LCD4-0423)
    • Tivoli Data Protection for Lotus Domino, S/390 Edition, 3480 or 4-mm tape
    • IBM Tivoli Storage Manager API, 3480 or 4-mm tape
    • Tivoli Data Protection for Lotus Domino for OS/400 (LCD7-0432)
  • The following hardcopy publications:

                                                       Order
Title                                                  Number
 
Read This First                                        GI11-0866
Program Directory for                                  GI11-0924
 Tivoli Data Protection for
 Lotus Domino, S/390 Edition
Program Directory for                                  GI11-0923
 Tivoli Storage Manager
 S/390 Edition, Application
 Program Interface
International Program                                  Z125-3301
 License Agreement
License Information                                    GC23-4478

IBM Tivoli Storage Manager for Databases (5698-APD) V5.1 customers will be shipped:

  • CD-ROMs containing all the machine-readable code, including a soft copy of the Installation and User's Guides:
    • Tivoli Data Protection for MS SQL (LCD4-4103)
    • Tivoli Data Protection for Informix (LCD4-4087)
    • Tivoli Data Protection for Oracle (LCD4-4086)
  • The following hardcopy publications:

                                                       Order
Title                                                  Number
 
Read This First                                        GI11-0866
International Program                                  Z125-3301
 License Agreement
License Information                                    GC23-4478

IBM Tivoli Storage Manager for Application Servers (5698-APW) V5.1 customers will be shipped:

  • A CD-ROM (LK3T-8073) containing all the machine-readable code, and a soft copy of the Tivoli Data Protection for WebSphere Application Server Installation and User's Guide
  • The following hardcopy publications:

                                                       Order
Title                                                  Number
 
Read This First                                        GI11-0866
International Program                                  Z125-3301
 
 License Agreement
License Information                                    GC23-4478

IBM Tivoli Storage Manager for Hardware (5698-APH) V5.1 customers will be shipped:

  • CD-ROMs containing all the machine-readable code, including a soft copy of the Installation and User's Guides:
    • Tivoli Data Protection for IBM ESS for DB2 (LCD7-0418)
    • Tivoli Data Protection for EMC Symmetrix for Oracle (LCD4-4095)
    • Tivoli Data Protection for EMC Symmetrix for R/3 (LCD4-4098)
    • Tivoli Data Protection for IBM ESS for Oracle (LCD4-4097)
    • Tivoli Data Protection for IBM ESS for R/3 (LCD4-4096)
  • The following hardcopy publications:

                                                       Order
Title                                                  Number
 
Read This First                                        GI11-0866
International Program                                  Z125-3301
 License Agreement
License Information                                    GC23-4478

IBM Tivoli Storage Manager for Enterprise Resource Planning (5698-APR) Version 5.1 customers will be shipped:

  • A CD-ROM (LCD4-4088) containing all the machine-readable code for both UNIX and Windows NT support, a soft copy of the Tivoli Data Protection for R/3 Installation and User's Guide
  • A CD-ROM (LCD4-4089) for the R/3 Administrative Assistant
  • The following hardcopy publications:

                                                       Order
Title                                                  Number
 
Read This First                                        GI11-0866
International Program                                  Z125-3301
 License Agreement
License Information                                    GC23-4478

Security, Auditability, and Control

The IBM Tivoli Storage Manager products use the security and auditability features of the operating system software.

The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communication facilities.

Ordering Information

New Licensees: Orders for new licenses will be accepted now.

Shipment will begin on the planned availability date.

Ordering IBM Tivoli Products

The IBM Tivoli storage products in this announcement include products running on the z/OS (or OS/390) and VM operating systems, as well as on distributed operating systems, such as AIX, Microsoft Windows, or Sun Solaris. All IBM Tivoli storage products in this announcement may be ordered under the Passport Advantage agreement (that is, "Build to Plan") and may also be ordered using the "Build to Order" process (known as "Dual Pipe"), using the PID number designation, 5698-xxx.

Quantities for the IBM Tivoli products are specified by charge units which are measurement categories determined for each product. These charge units define the usage of the product within the customer's environment and are meant to be determinants of the value provided by the product to customer. One or more charge units are associated with each product. These charge units are:

  • Processors managed by the product
  • Clients managed by the product
  • Distributed servers managed by the product
  • zSeries processors managed by the product
  • Processors in which the managing server is installed

The sections that follow describe the techniques to order IBM Tivoli, distributed, VM, and z/OS products, using either the Passport Advantage or the Build to Order processes.

Software Maintenance

Software Maintenance is included with each product authorization acquired. Software Maintenance provides an easy and effective way by which you have access, during the coverage period, to eligible new versions and releases and to remote technical support for your covered products.

The technical support included in Software Maintenance provides remote support during normal business hours in your country or location as well as access to escalation management 24 hours a day, 7 days a week, for mission-critical (Severity 1) problems.

With Software Maintenance, you receive the following technical support benefits:

  • Telephone access and/or electronic access via the Web to an IBM Customer Support Center.
  • Support for routine, short duration installation and usage (how-to) questions and code-related problems.
  • Support during normal country business hours, namely prime shift hours, Monday through Friday, excluding national or statutory holidays.
  • Support for mission-critical (Severity 1) problems during non-prime shift hours, namely all hours outside normal country business hours including national and/or statutory holidays.
  • Two hour response time objective during prime shift for voice and electronic submission. The response objective for critical/emergency problems during offshift is also two hours.
  • Access to hints, tips, and frequently asked questions.
  • Access to escalation management 24 hours a day, 7 days a week.
  • Open Authorized Technical Caller list to submit problems to IBM Support Centers on your behalf. Open to any number of technical specialists within your IS organization. Each caller must be registered through the IBM problem submission Web site in order to submit problems. Problem submission is handled by the Site Technical Contact as listed on the Passport Advantage enrollment form.
  • eCare for Software is an initiative designed to enhance your electronic support experience by providing the following advantages:
    • Single view of IBM distributed software that includes easy/integrated access to the following information and functions:
      • Marketing
      • Technical
      • Developer
      • Business Partner
      • IBM Services
      • Downloads
      • www.ibm.com/software/support
    • Comprehensive electronic (via the Web) self-help capabilities available 24 hours a day, 7 days a week
    • Advanced search capabilities
    • A single interface to the IBM problem submission/management system for IBM distributed software

Software Maintenance renewals offer you favorable pricing to continue your coverage without interruption.

Ordering IBM Tivoli Products via Passport Advantage

To order an IBM Tivoli product on a distributed or VM platform under Passport Advantage, do the following:

  • For each of the product's charge units, select a part number and specify the quantity desired for the license and maintenance support from the table, "Ordering a License and Maintenance via Passport Advantage"
  • Media for products on distributed platforms may be downloaded, and/or you may select a media part number and, if applicable, a documentation pack part number from the table, "Ordering Media and Documentation via Passport Advantage"

Media for products on z/OS and OS/390 platforms are packaged and delivered via the z/OS Customized Offerings, that is, ServerPac, Systempac®, or the Custom Build Product Delivery Option (CBPDO). A Custom Build Registration part number is used to designate this method of delivery. To order IBM Tivoli z/OS products under the Passport Advantage Agreement, do the following:

  • Specify the custom build registration part number from the table, "Ordering z/OS Customized Offerings via Passport Advantage"
  • Select a media feature and select the custom build registration feature from the table, "Ordering Media Features for z/OS Customized Offerings"
  • For each component PID number within the IBM Tivoli z/OS Support Product, specify the z/OS Support Product Number and select the support registration feature and the media feature from the table, "Ordering z/OS Customized Offerings Support"

Note: When an order for an IBM Tivoli z/OS is placed, an IBM country fulfillment representative will contact the customer's IBM representative to ensure the system details are complete and accurate.

Ordering a License and Maintenance via Passport Advantage

Passport Advantage allows you to have a common anniversary date for Software Maintenance renewals, simplifying management and budgeting for eligible new versions and releases (and for related technical support) for your covered products. The anniversary date, established at the start of your Passport Advantage Agreement, recurs on an annual basis while your Passport Advantage Agreement remains in effect. However, regardless of when Software Maintenance is acquired, the coverage period for Software Maintenance is always up to the anniversary date specified in the acquisition.

Refer to the IBM International Passport Advantage Agreement and to the IBM Software Maintenance Handbook for specific terms relating to, and a more complete description of, technical support provided through Software Maintenance.

Note: There is no change in Terms and Conditions for products marked as "zRev." This designation is for IBM accounting and revenue recognition purposes only.

For each of the product's charge units, select a part number and specify the quantity desired for the license and maintenance support from the table below.

                                                             Part
Program Name/Description                                     Number
 
IBM Tivoli Storage Manager V5.1
  Charge Unit: Processors
  License and Maintenance to 1st Anniversary                 D5127LL
  License and Maintenance to 2nd Anniversary                 D5128LL
  Maintenance Renewal to Anniversary Date                    E009GLL
  Maintenance after License to Anniversary Date              D5129LL
  Charge Unit: Clients
  License and Maintenance to 1st Anniversary                 D5158LL
  License and Maintenance to 2nd Anniversary                 D5159LL
  Maintenance Renewal to Anniversary Date                    E00AJLL
  Maintenance after License to Anniversary Date              D515ALL
  Charge Unit: Processors
  zRev -- License and Maintenance to 1st Anniversary         D513YLL
  zRev -- License and Maintenance to 2nd Anniversary         D513ZLL
  zRev -- Maintenance Renewal to Anniversary Date            E00A5LL
  zRev -- Maintenance after License to Anniversary Date      D5140LL
 
IBM Tivoli Storage Manager Enterprise Edition V5.1
  Charge Unit: Processors
  License and Maintenance to 1st Anniversary                 D510SLL
  License and Maintenance to 2nd Anniversary                 D510TLL
  Maintenance Renewal to Anniversary Date                    E009KLL
  Maintenance after License to Anniversary Date              D510ULL
  Tradeup from IBM Tivoli Storage Manager                    D5110LL
  Charge Unit: Clients
 
                                                             Part
Program Name/Description                                     Number
 
  License and Maintenance to 1st Anniversary                 D515BLL
  License and Maintenance to 2nd Anniversary                 D515CLL
  Maintenance Renewal to Anniversary Date                    E00AKLL
  Maintenance after License to Anniversary Date              D515DLL
  Tradeup from IBM Tivoli Storage Manager                    D517ULL
  Charge Unit: Processors
  zRev -- License and Maintenance to 1st Anniversary         D5119LL
  zRev -- License and Maintenance to 2nd Anniversary         D511ALL
  zRev -- Maintenance Renewal to Anniversary Date            E0097LL
  zRev -- Maintenance after License to Anniversary Date      D511BLL
 
IBM Tivoli Storage Manager for Mail V5.1
  Charge Unit: Processors
  License and Maintenance to 1st Anniversary                 D5102LL
  License and Maintenance to 2nd Anniversary                 D5103LL
  Maintenance Renewal to Anniversary Date                    E008VLL
  Maintenance after License to Anniversary Date              D5104LL
  Charge Unit: Processors
  zRev -- License and Maintenance to 1st Anniversary         D5106LL
  zRev -- License and Maintenance to 2nd Anniversary         D5107LL
  zRev -- Maintenance Renewal to Anniversary Date            E008WLL
  zRev -- Maintenance after License to Anniversary Date      D5108LL
 
IBM Tivoli Storage Manager for Databases V5.1
  Charge Unit: Processors
  License and Maintenance to 1st Anniversary                 D510ELL
  License and Maintenance to 2nd Anniversary                 D510FLL
  Maintenance Renewal to Anniversary Date                    E008ZLL
  Maintenance after License to Anniversary Date              D510GLL
 
IBM Tivoli Storage Manager for Application Servers V5.1
  Charge Unit: Processors
  License and Maintenance to 1st Anniversary                 D510BLL
  License and Maintenance to 2nd Anniversary                 D510CLL
  Maintenance Renewal to Anniversary Date                    E008YLL
  Maintenance after License to Anniversary Date              D510DLL
 
IBM Tivoli Storage Manager for Hardware V5.1
  Charge Unit: Processors
  License and Maintenance to 1st Anniversary                 D510JLL
  License and Maintenance to 2nd Anniversary                 D510KLL
  Maintenance Renewal to Anniversary Date                    E0090LL
  Maintenance after License to Anniversary Date              D510LLL
 
IBM Tivoli Storage Manager for Enterprise Resource
   Planning V5.1
  Charge Unit: Processors
  License and Maintenance to 1st Anniversary                 D512QLL
  License and Maintenance to 2nd Anniversary                 D512RLL
  Maintenance Renewal to Anniversary Date                    E009NLL
  Maintenance after License to Anniversary Date              D512SLL

Ordering Media and Documentation via Passport Advantage

Note: The following table is for products on distributed and VM platforms. For z/OS and OS/390 platforms refer to the section, "Ordering z/OS Customized Offerings via Passport Advantage."

Select a media part number and, if applicable, a documentation pack part number from the table below.

                                                             Part
Program Name/Description                                     Number
 
IBM Tivoli Storage Manager V5.1
  Media Pack -- Multilingual                                 BJ04QML
  VM Media Pack -- Multilingual                              BJ064ML
  Documentation Pack -- International English                BJ04RIE
IBM Tivoli Storage Manager Enterprise Edition V5.1
  Media Pack -- Multilingual                                 BJ04NML
  VM Media Pack -- Multilingual                              BJ063ML
  Documentation Pack -- International English                BJ061IE
IBM Tivoli Storage Manager for Mail V5.1
  Media Pack -- Multilingual                                 BJ04YML
IBM Tivoli Storage Manager for Databases V5.1
  Media Pack -- Multilingual                                 BJ04SML
 
                                                             Part
Program Name/Description                                     Number
 
IBM Tivoli Storage Manager for Application Servers V5.1
  Media Pack -- Multilingual                                 BJ04PML
IBM Tivoli Storage Manager for Hardware V5.1
 
  Media Pack -- Multilingual                                 BJ04WML
IBM Tivoli Storage Manager for Enterprise Resource
   Planning V5.1
  Media Pack -- Multilingual                                 BJ04UML

Ordering z/OS Customized Offerings via Passport Advantage

Specify the custom build registration part number from the table below. Ordering this part number generates a contact by a regional IBM Customer Support Office ("Techline") to the customer to configure an order for customized media via the CFSW configurator.

                                                             Part
Program Name/Description                                     Number
 
IBM Tivoli Storage Manager V5.1                              D5135LL
  Custom Build Registration
IBM Tivoli Storage Manager                                   D510VLL
  Enterprise Edition V5.1
  Custom Build Registration
IBM Tivoli Storage Manager for Mail V5.1                     D5105LL
  Custom Build Registration

Ordering Media Features for z/OS Customized Offerings

Select a media feature and select the custom build registration feature from the table below.

                                           Custom
                                           Build
                                 Product   Regis-      Media
Description/Language             Number    tration  Feature Type
 
IBM Tivoli Storage Manager V5.1  5698-ISM  2810
 zOS Server -- International                        5804    3480 Tape
  English
 zOS API -- International                           5802    3480 Tape
  English
 zOS Client -- International                        5803    3480 Tape
  English
 
IBM Tivoli Storage Manager       5698-ISE  2636
 Enterprise Edition V5.1
  zOS Server -- International                       5804    3480 Tape
   English
  zOS API -- International                          5802    3480 Tape
   English
  zOS Client -- International                       5803    3480 Tape
   English
 
IBM Tivoli Storage Manager for   5698-APE  2639
 Mail V5.1
  z/OS API -- International                         5802    3480 Tape
   English
  Domino -- International                           5812    3480 Tape
   English

Ordering z/OS Customized Offerings Support

For each component PID number within the z/OS Customized Offerings Software Subscription and Annual Support Product (S&S), specify the z/OS Support Product Number and select the support registration feature and the subscription media feature from the table below. This process is implemented by a regional Customer Support Office after the Custom Build Registration part number (Passport Advantage) or product number/feature is ordered.

Note: The media features for the support products are the same media features as the corresponding products they support.

                                Support  Support
                                Product  Regis-      Media
Description/Language            Number   tration Feature Type
 
IBM Tivoli Storage Manager S&S  5698-S13 2444
 z/OS Server
  International English                          6124    Subscription
 z/OS API
  International English                          6113    Subscription
 z/OS Backup Client
  International English                          6114    Subscription
 
                                Support  Support
                                Product  Regis-      Media
Description/Language            Number   tration Feature Type
 
IBM Tivoli Storage Manager      5698-S13 2444
 Enterprise Edition S&S
  z/OS Server
   International English                         6124    Subscription
  z/OS API
   International English                         6113    Subscription
  z/OS Backup Client
   International English                         6114    Subscription
 
IBM Tivoli Storage Manager for  5698-S21 2444
 Mail S&S
  Lotus Domino
   International English                         6092    Subscription
  API OS/390
   International English                         6117    Subscription

Ordering IBM Tivoli Products via Build to Order

To order an IBM Tivoli storage product with the Build to Order process, do the following:

  • For each of the product's charge units, select a feature number and specify the quantity desired for the license from the table, "Ordering a License via Build to Order"
  • For each of the product's charge units, select a feature number and specify the quantity desired for Software Maintenance from the table, "Ordering Software Maintenance via Build to Order." Also, select a media feature for the Maintenance product from the table, "Ordering Media Features via IBM Build to Order."
  • For media and/or documentation for IBM Tivoli products on a distributed or VM platform, select a media feature from the table, "Ordering Media Features via IBM Build to Order."

    For media and/or documentation for IBM Tivoli products on a z/OS or OS/390 platform, do the following:

    • Select a media feature and select the custom build registration feature from the table, "Ordering Media Features for z/OS Customized Offerings"
    • For each component PID number within the IBM Tivoli z/OS Support Product, specify the z/OS Support Product Number and select the support registration feature and the media feature from the table, "Ordering z/OS Customized Offerings Support"
    • Specify feature 9001 for Asset Registration

Ordering a License via Build to Order

For each of the product's charge units, select a feature number and specify the quantity desired for the license from the table below.

                                                  Per Charge Metric
                                    Product
Product Name                        Number        Qty 1     Qty 250
 
IBM Tivoli Storage Manager V5.1     5698-ISM
   Charge Unit: Processors                        2630      2631
   Charge Unit: Clients                           2859      2860
IBM Tivoli Storage Manager
 Enterprise Edition V5.1            5698-ISE
   Charge Unit: Processors                        2632      2633
   Charge Unit: Clients                           2865      2866
 Tradeup from                       5698-ISM
   Charge Unit: Processors                        2634      2635
   Charge Unit: Clients                           2863      2864
IBM Tivoli Storage Manager          5698-APE
 for Mail V5.1
   Charge Unit: Processors                        2637      2638
IBM Tivoli Storage Manager          5698-APD
 for Databases V5.1
   Charge Unit: Processors                        2642      2643
IBM Tivoli Storage Manager          5698-APW
 for Application
 Servers V5.1
   Charge Unit: Processors                        2640      2641
IBM Tivoli Storage Manager          5698-APH
 for Hardware V5.1
   Charge Unit: Processors                        2646      2647
IBM Tivoli Storage Manager          5698-APR
 for Enterprise Resource
 Planning V5.1
   Charge Unit: Processors                        2644      2645

Ordering Software Maintenance via Build to Order

This software license includes Software Maintenance, previously referred to as Software Subscription and Technical Support.

Extending coverage for a total of three years from date of acquisition may be elected. Order the program number, feature number, and quantity to extend coverage for your software licenses. If maintenance has expired, specify the after license feature number.

For each of the product's charge units, select a feature code and specify the quantity desired for Software Maintenance, from the table below. Also, the media features for the basic license also apply to the Software Maintenance product. Select the desired media feature from the table, "Ordering Media Features via Build to Order."

                                           Product   Charge  Feature
Description                                ID        Qty 1   Qty 250
 
IBM Tivoli Storage Manager V5.1
 Use Authorizations:
 (to be ordered in quantity)
  Charge Unit: Processors
   SW Maintenance No Charge Registration   5698-SM1  2827    2828
   SW Maintenance 1 Year Renewal           5698-SM1  2660    2661
   SW Maintenance 1 Year After License     5698-SM1  2662    2663
   SW Maintenance 3 Year Registration      5698-SM3  2853    2854
   SW Maintenance 3 Year Renewal           5698-SM3  2855    2856
   SW Maintenance 3 Year After License     5698-SM3  2885    2886
 
  Charge Unit: Clients
   SW Maintenance No Charge Registration   5698-SM1  2897    2898
   SW Maintenance 1 Year Renewal           5698-SM1  2899    3000
   SW Maintenance 1 Year After License     5698-SM1  3001    3002
   SW Maintenance 3 Year Registration      5698-SM3  2887    2888
   SW Maintenance 3 Year Renewal           5698-SM3  2889    2890
   SW Maintenance 3 Year After License     5698-SM3  2857    2858
 
IBM Tivoli Storage Manager
 Enterprise Edition V5.1
 Use Authorizations:
 (to be ordered in quantity)
  Charge Unit: Processors
   SW Maintenance No Charge Registration   5698-SE1  2812    2813
   SW Maintenance 1 Year Renewal           5698-SE1  2664    2665
   SW Maintenance 1 Year After License     5698-SE1  2666    2667
   SW Maintenance 3 Year Registration      5698-SE3  2654    2655
   SW Maintenance 3 Year Renewal           5698-SE3  2656    2657
   SW Maintenance 3 Year After License     5698-SE3  3003    3004
 
  Charge Unit: Clients
   SW Maintenance No Charge Registration   5698-SE1  2891    2892
   SW Maintenance 1 Year Renewal           5698-SE1  2893    2894
   SW Maintenance 1 Year After License     5698-SE1  2895    2896
   SW Maintenance 3 Year Registration      5698-SE3  3005    3006
   SW Maintenance 3 Year Renewal           5698-SE3  3007    3008
   SW Maintenance 3 Year After License     5698-SE3  2658    2659
 
IBM Tivoli Storage Manager
 for Mail V5.1 Use Authorizations:
 (to be ordered in quantity)
  Charge Unit: Processors
   SW Maintenance No Charge Registration   5698-PE1  2824    2825
   SW Maintenance 1 Year Renewal           5698-PE1  2674    2675
   SW Maintenance 1 Year After License     5698-PE1  2676    2677
   SW Maintenance 3 Year Registration      5698-PE3  2668    2669
   SW Maintenance 3 Year Renewal           5698-PE3  2670    2671
   SW Maintenance 3 Year After License     5698-PE3  2672    2673
 
IBM Tivoli Storage Manager
 for Databases V5.1
 Use Authorizations:
 (to be ordered in quantity)
  Charge Unit: Processors
   SW Maintenance No Charge Registration   5698-PD1  2836    2837
   SW Maintenance 1 Year Renewal           5698-PD1  2692    2693
 
                                           Product   Charge  Feature
Description                                ID        Qty 1   Qty 250
 
   SW Maintenance 1 Year After License     5698-PD1  2694    2695
   SW Maintenance 3 Year Registration      5698-PD3  2700    2701
   SW Maintenance 3 Year Renewal           5698-PD3  2702    2703
   SW Maintenance 3 Year After License     5698-PD3  2704    2705
 
IBM Tivoli Storage Manager
 for Application Servers V5.1
 Use Authorizations:
 (to be ordered in quantity)
  Charge Unit: Processors
   SW Maintenance No Charge Registration   5698-PW1  2842    2843
   SW Maintenance 1 Year Renewal           5698-PW1  2712    2713
   SW Maintenance 1 Year After License     5698-PW1  2714    2715
   SW Maintenance 3 Year Registration      5698-PW3  2680    2681
   SW Maintenance 3 Year Renewal           5698-PW3  2682    2683
   SW Maintenance 3 Year After License     5698-PW3  2684    2685
 
IBM Tivoli Storage Manager
 for Hardware V5.1
 Use Authorizations:
 (to be ordered in quantity)
  Charge Unit: Processors
   SW Maintenance No Charge Registration   5698-PH1  2833    2834
   SW Maintenance 1 Year Renewal           5698-PH1  2716    2717
   SW Maintenance 1 Year After License     5698-PH1  2718    2719
   SW Maintenance 3 Year Registration      5698-PH3  2706    2707
   SW Maintenance 3 Year Renewal           5698-PH3  2708    2709
   SW Maintenance 3 Year After License     5698-PH3  2710    2711
 
IBM Tivoli Storage Manager
 for Enterprise
 Resource Planning V5.1
 Use Authorizations:
 (to be ordered in quantity)
  Charge Unit: Processors
   SW Maintenance No Charge Registration   5698-PR1  2839    2840
   SW Maintenance 1 Year Renewal           5698-PR1  2696    2697
   SW Maintenance 1 Year After License     5698-PR1  2698    2699
   SW Maintenance 3 Year Registration      5698-PR3  2686    2687
   SW Maintenance 3 Year Renewal           5698-PR3  2688    2689
   SW Maintenance 3 Year After License     5698-PR3  2690    2691

Ordering Media Features via Build to Order

Select the desired media feature from the table below.

                                   Product             Media
Description/Language               Number          Feature  Type
 
IBM Tivoli Storage Manager V5.1    5698-ISM
 International English                             5809     CD-ROM
 VM Server -- International                        5805     3480 Tape
  English
 VM Server -- International                        5806     4-mm Tape
  English
 
IBM Tivoli Storage Manager         5698-ISE
 Enterprise Edition V5.1
  International English                            5809     CD-ROM
  VM Server -- International                       5805     3480 Tape
   English
  VM Server -- International                       5806     4-mm Tape
   English
 
IBM Tivoli Storage Manager for     5698-APE
 Mail V5.1
  International English                            5809     CD-ROM
 
IBM Tivoli Storage Manager for     5698-APD
 Databases V5.1
  International English                            5809     CD-ROM
 
                                   Product             Media
Description/Language               Number          Feature  Type
 
IBM Tivoli Storage Manager for     5698-APW
 Application Servers V5.1
  International English                            5809     CD-ROM
 
IBM Tivoli Storage Manager for     5698-APH
 Hardware V5.1
  International English                            5809     CD-ROM
 
IBM Tivoli Storage Manager for     5698-APR
 Enterprise Resource
 Planning V5.1
  International English                            5809     CD-ROM

Customized Offerings

Product media is shipped only via Customized Offerings (for example, CBPDO, ServerPac, SystemPac). Non-customized items (CDs, diskettes, source media, media kits) will continue to be shipped via the stand-alone product.

Terms and Conditions

Agreement

For orders under 5698-XXX: IBM International Program License Agreement (IPLA), IBM International Agreement for Acquisition of Programs and Support (IIAAPS) and the IBM Attachment for Support, IBM Agreement for Acquisition of Support (IAAS), IBM Addendum for Support (Software Maintenance) for Selected Programs (Z125-6495), and an Order Form.

For orders under Passport Advantage: IBM International Program License Agreement (IPLA), IBM International Passport Advantage Agreement (PAA), and an IBM International Passport Advantage Agreement Enrollment Form.

Transferable: Yes, except for programs acquired at a discount or allowance

Limited Warranty Applies: Yes

Guarantee: 30 day money-back guarantee

Usage Restriction: Yes. Usage is limited to the quantity of charge units licensed

Volume Offering (IVO): No

Upgrade Protection Applies: Covered as long as Software Maintenance is in effect

Educational Allowance Available: Yes, to qualified education institution customers

Percentage: 15%

Licensed Program Materials Availability

  • Restricted Materials of IBM: None
  • Non-Restricted Source Materials: None
  • Object Code Only (OCO): All

Maintenance Applies

  • Software Maintenance under Passport Advantage: Yes
  • Software Maintenance for IBM Tivoli products: Yes

Complementary Introductory Support: Not available

Program Services and End of Support

Program services for an IBM Tivoli program are one year from the date IBM or your Business Partner makes the program available to you. The program services duration period shall be less than one year for programs acquired after the announcement of a program's end of support (EOS) date.

EOS for programs or versions/releases of programs will be announced 12 months prior to the effective date.

Software Maintenance for IBM Tivoli Products and Passport Advantage

Software Maintenance

  • Support Center applies: Yes

    Access is available through the IBM Support Center, 800-237-5511.

  • Support Web Site for Problem Reporting:
  • Availability of Software Maintenance:
    • The first year of Software Maintenance is included with the license at no additional charge. The first year starts when the product is shipped to the customer. For a fee, Software Maintenance can be extended until three years from the date of license acquisition.
    • Software Maintenance is available for a one-year and three-year renewal for a fee as part of the IAAS, IIAAPS, or any equivalent agreement.
  • Availability of Passport Advantage Software Maintenance:
    • Passport Advantage Software Maintenance is provided at no additional charge for each eligible program acquired until the first anniversary date. For an additional fee, a license can be acquired with maintenance to the second anniversary date.
    • Passport Advantage Software Maintenance is provided for renewal for a fee at each anniversary date. Customers who do not renew their Software Maintenance will have to purchase the Maintenance after License option to renew their maintenance agreement when they require a new level of software code or remote technical support.
  • Software Maintenance and Passport Advantage Software Maintenance are available until twelve months after announcement of product discontinuance, (that is, end-of-life (EOL))
  • Software Maintenance and Passport Advantage Software Maintenance are applicable to:
    • The current release
    • The immediate previous release for twelve months after the general availability of the current release
  • APAR Mailing Address:
      Tivoli Systems Inc.
      11400 Burnet Road
      Austin, TX 78758
      USA
      Attention: Product Development

IBM Operational Support Services — Support Line: No

Product Web Site: A complete list of products, terminology definitions, and licensing documents are available at the following Web site:

Prices

Contact your IBM representative for charges information for this announcement.

Trademarks

 
iSeries, zSeries, pSeries, and xSeries are trademarks of International Business Machines Corporation.
 
The e-business logo, z/OS, Enterprise Storage Server, z/VM, DFS, SP, and SANergy are trademarks of International Business Machines Corporation in the United States or other countries or both.
 
AIX, OS/390, S/390, DB2, WebSphere, RS/6000, DPI, OS/400, Language Environment, VTAM, VM/ESA, ACF/VTAM, AFS, AIXwindows, Multiprise, System/390, AS/400, SP2, SP1, DB2 Universal Database, and Systempac are registered trademarks of International Business Machines Corporation in the United States or other countries or both.
 
Intel and Pentium are registered trademarks of Intel Corporation.
 
Microsoft is a trademark of Microsoft Corporation.
 
Windows and Windows NT are registered trademarks of Microsoft Corporation.
 
Java is a trademark of Sun Microsystems, Inc.
 
UNIX is a registered trademark is a registered trademark of the Open Company in the United States and other countries.
 
Tivoli is a registered trademark of International Business Machines Corporation or Tivoli Systems Inc. in the United States or other countries or both.
 
Domino is a trademark of Lotus Development Corporation and/or IBM Corporation.
 
Lotus is a registered trademark of Lotus Development Corporation and/or IBM Corporation.
 
Other company, product, and service names may be trademarks or service marks of others.