IBM United States
Software Announcement 201-341
November 27, 2001

Tivoli Policy Director for MQSeries Version 3.8 Enhanced to Support S/390 and Java Applications

 ENUS201-341.PDF (52KB)


At a Glance

Enhancements to Policy Director for MQSeries V3.8 include:

New capability for zSeries 900 and S/390 — Support added for OS/390 and z/OS

New functions on distributed servers (Intel® class, RS/6000®, Sun)

  • Support for Solaris 8 operating system
  • Protection for MQ Workflow documents as they move across the network
  • Improved Web-based administration tool
  • Support for MQSeries Integrator product
  • Reduced access control processing and RAM requirements
  • Support for MQSeries applications written to the JMS APIs in bindings mode
  • V3.8.1 (April 26, 2002 availability) includes support for MQSeries applications written to the AMI APIs and support for a set of hardware cryptography acceleration cards

For ordering, contact:

Your IBM representative, an IBM Business Partner, or IBM Americas Call Centers at 800-IBM-CALL (Reference: YE001).

Overview

IBM is announcing a major enhancement to Tivoli® Policy Director for MQSeries®.

The key features of this new release are:

  • Support for an additional set of platforms including S/390 servers running OS/390®, IBM e(logo)server zSeries servers running z/OS™, and Sun Servers running Solaris 8
  • A set of new product functions on select platforms
  • The translation of the product into additional languages

You can now deploy a single security management solution for MQSeries that covers the messages associated with your core line of business applications as they traverse across both mainframe and distributed servers.

New functions available on distributed servers include:

  • Support for Java™ Messaging Service (JMS) in bindings mode applications and Application Messaging Interface (AMI) applications
  • Compatibility with the MQSeries Workflow product
  • Support for a set of hardware cryptography acceleration cards
  • A new Web-based administration tool
  • Support for MQSeries Integrator on Sun servers
  • Some additional performance improvements across all platforms

These new functions greatly extend the types of applications and associated environments that are compatible with Policy Director for MQSeries.

Tivoli Policy Director for MQSeries is a security solution for IBM MQSeries. It provides access control services to restrict which applications can access MQSeries resources.

All of the services are provided transparently to both applications and MQSeries itself. This means that you do not need to make changes to your existing applications or to the general MQSeries environment to make use of all the functions of Tivoli Policy Director for MQSeries.

Key Prerequisites

Tivoli Policy Director for MQSeries V3.8 requires one of the following platforms:

  • Sun Solaris Version 7 or 8
  • AIX® Version 4.3.3
  • Windows NT® 4 SP6, or later, or Windows® 2000 SP1®, or later
  • zSeries 900 or S/390®:
    • Any z/OS release or OS/390 Release 10
    • MQSeries for OS/390 Version 5 Release 2

Planned Availability Dates

  • November 30, 2001 — Tivoli Policy Director for MQSeries V3.8.0 for z/OS and OS/390
  • December 14, 2001 — Tivoli Policy Director for MQSeries V3.8.0 for Distributed Servers
  • April 26, 2002 — Tivoli Policy Director for MQSeries V3.8.1 for Distributed Servers

End of Support

Based on the Tivoli end-of-support policy, Tivoli support for Tivoli SecureWay® Policy Director for MQSeries V3.7 will be discontinued on December 14, 2002.

Tivoli support for Tivoli Policy Director for MQSeries V3.8.0 will be discontinued on April 26, 2003.

Description

Tivoli Policy Director for MQSeries is a comprehensive security solution for IBM MQSeries. It provides access control services to restrict which applications can open an MQSeries resource and then "put" or "get" messages on specific queues. On Windows servers, it can even control access down to specific users of those applications. It also allows customers to set a specific quality of protection policy that will be enforced on each message. Quality of protection options include three choices: none, message integrity, or privacy. Message integrity services are done using digital signatures that are based on public keys associated with the sending and receiving applications. Administration of these security policies is done via a Web-based, central administration tool that replaces the need to have an administrator set these access control rules locally at each server's console. This administration tool also supports multiple levels of delegation allowing a resource owner to maintain and manage control of their own resources. All of these services are provided transparently to both applications and MQSeries itself. This means that you do not need to make changes to your existing applications or to the general MQSeries environment to make use of all the functions of Tivoli Policy Director for MQSeries.

Key features of Policy Director for MQSeries include:

  • Centralized definition of authorization and data protection for MQSeries resources across your enterprise. B2B environments can also be supported.
  • Protection of MQSeries data as it sits in a queue and as it flows across a network from server to server.
  • MQSeries applications should not require changes in order to be secured by Tivoli Policy Director for MQSeries.
  • Ability to share a central security policy server, an LDAP-based directory, and a common Web-based administration tool with other members of the Tivoli Policy Director family of products to allow customers to consolidate management of security policies for MQSeries resources, Web resources and UNIX® operating system resources.

Key new features of this release of Policy Director for MQSeries:

  • Extend security management coverage model to include the mainframe.
  • Support added for OS/390 R10 on S/390 and any z/OS release on zSeries.
  • Support for use of S/390 and zSeries servers' on-board cryptography processing hardware.
  • New support for Solaris 8 operating system.
  • Set of new functions on distributed servers only (Intel class, RS/6000, and Sun)
    • Support for MQSeries applications that are written to the Java Messaging Interface in bindings mode.
    • Compatibility with the MQ Workflow product — data from documents managed by MQ Workflow can be protected as they move across the network.
    • A new Web-based administration tool that replaces the fat client tool provided in V3.7. This tool supports multiple level of administration delegation allowing an enterprise to assign administration responsibility out to individual departments or resource owners.
    • Support for MQSeries Integrator running on Sun servers under Sun Solaris 7 or 8 operating system.
    • Designed to improve performance in access control processing and reduction of associated RAM requirements on each MQSeries server running Policy Director for MQSeries.
    • V3.8.1 (April 26, 2002, availability) will also deliver:
      • Support for MQSeries applications that are written to the AMI.
      • Support for a set of hardware cryptography acceleration cards.

Note: Items above, marked as part of V3.8.1, will not be included in the general availability of this release but instead will be delivered via an update committed for delivery April 26, 2002. Customers will be able to apply this update to their existing deployment without needing to remove or reconfigure the general availability code image.

You can now deploy a single security management solution for MQSeries that covers the messages associated with their core line of business applications as they traverse across both mainframe and distributed servers. The new functions provided in this release greatly extend the types of applications and associated environments that are compatible with Policy Director for MQSeries. This allows you to now deploy Policy Director for MQSeries on a majority of the servers making up the MQSeries environment across their enterprise.

Policy Director for MQSeries provides an "interceptor" process that sits between an MQSeries application and MQSeries itself. Calls made by the application to MQSeries for services are captured by this interceptor. The first time an application makes a request to "open" an MQSeries queue with the intent to next either "put" or "get" a message, the interceptor will verify if the application making this request is authorized to perform that action. To do this, the interceptor will go through an authentication step to determine the identity of the application. On the Windows NT and Windows 2000 platforms only, this authentication step can be configured to push this authentication process all the way out to the user of the application rather than the application itself. In that environment, the security system will prompt the user of the application to choose among the credentials resident on that server and then enter their password to ensure that they don't attempt to login with another user's credentials.

These credentials are public key based, allowing Policy Director for MQSeries to digitally sign messages, when requested, with keys directly tied to the identity of the originators of that message. It also allows the security system to bind a non-platform-specific ID with each message. This public key-based ID can later be interpreted and recognized when that message is received on a server running a different operating system. This allows the security system to identify rogue messages that might be interjected into the MQSeries network via a hacker or unauthorized employee.

In addition to the interceptor code, Policy Director for MQSeries for use on distributed servers also includes a master security policy server, a Web-based administration tool, and an LDAP V3 compliant directory. When deployed, the interceptor code, running on each MQSeries server, receives the policy information it needs from the master policy server. Rather than have to go to the master policy server each time it has to make an authorization decision, the master policy server pushes down a complete replica of the policy data to each interceptor allowing it to make all authorization decisions using local data. This provides two key benefits to customers. First, all interceptors can continue processing using their local security policy replicas even if the master policy server goes down. Second, performance of the security system is very fast since it is always acting on local policy data once the replica has been downloaded.

When deploying Policy Director for MQSeries on either OS/390 or z/OS, the customer must ensure that the Policy Director Authorization Services for z/OS and OS/390 (5655-F95) is first installed. This product is not included with Policy Director for MQSeries but instead is available as the separate non-priced product (5655-F95) that a customer must order and install on either OS/390 or z/OS. It provides the local authorization runtime services for these platforms. Refer to the section on software prerequisites for part numbers and versions. Note that the authorization runtime services for AIX, Solaris, and Windows operating systems are included with Policy Director for MQSeries.

The administration tool is Web-based and supports multiple levels of delegation. This allows you to delegate some or all of the security management responsibility out to the departments or Business Partners who own various MQSeries resources.

The master policy server, the administration tool, and the LDAP directory included with Policy Director for MQSeries on AIX, Solaris, and Windows operating systems are the same as the ones delivered in Tivoli's award winning Web access control product Tivoli Policy Director V3.8. If a customer installs both products, a single instance of all these components can be shared between both products. Administrators could set policy for both Web objects and MQSeries objects from a single console, if desired.

The Policy Director Authorization Services for z/OS and OS/390 are at the V3.7.1 level and requires the use of a V3.7.1 Policy Director management server. They will not interoperate with the V3.8 level of the Policy Director management server included with Policy Director for MQSeries V3.8 for non-mainframe servers (Windows, AIX, Solaris). This means that customers using Policy Director for MQSeries on both mainframe and distributed servers may need to deploy two Policy Director realms (management servers), one at the V3.7.1 level for MQSeries, and one at the V3.8 level for non-mainframe instances of Policy Director for MQSeries. The other choice a customer has is to configure Policy Director for MQSeries V3.8 and V3.7.1 across both mainframe and distributed platforms to use a single Policy Director V3.7.1 realm. IBM is working to update the Policy Director Authorization Services for z/OS and OS/390 to support a V3.8 Policy Director realm (management server) allowing a customer to deploy a single Policy Director V3.8 management server to support all platforms.

Policy Director for MQSeries is also designed to provide access control services for local applications attempting to access remote queues, on platforms that its interceptor does not run on today. For example, Policy Director for MQSeries can prevent an application running on any of the six different operating systems it supports today from getting, or putting, messages to a local queue that maps to a remote queue on an AS/400® or Tandem server.

Digital signing and encryption of messages requires that the Policy Director for MQSeries interceptor be running on both sides of the transaction. If data protection services are needed from a supported platform to one that isn't supported today, a customer can set up a proxy system running the interceptor as a front-end to the unsupported platform. An example scenario of this environment would be one that has a remote network of RS/6000 or IBM e(logo)server pSeries, Intel, or Sun servers running MQSeries transactions across public networks back to a central IS center. The requirement is to protect the transaction flows across the public network. If the server in the IS center is an AS/400 or IBM e(logo)server iSeries, the solution is to install the Policy Director for MQSeries interceptor on each of the remote servers, and on a new proxy server at the IS center running as a front-end processor to the AS/400. The data is then protected from each of the remote locations right into the proxy server at the IS Center.

Euro Currency

This program is not impacted by euro currency.

Reference Information

For information about IBM Policy Director Authorization Services for z/OS and OS/390, refer to Software Announcement 201-342 , dated November 27, 2001.

Trademarks

 
pSeries, zSeries, and iSeries are trademarks of International Business Machines Corporation.
 
z/OS and the e-business logo are trademarks of International Business Machines Corporation in the United States or other countries or both.
 
MQSeries, OS/390, AIX, SP1, S/390, SecureWay, RS/6000, and AS/400 are registered trademarks of International Business Machines Corporation in the United States or other countries or both.
 
Intel is a registered trademark of Intel Corporation.
 
Windows NT and Windows are registered trademarks of Microsoft Corporation.
 
Java is a trademark of Sun Microsystems, Inc.
 
UNIX is a registered trademark is a registered trademark of the Open Company in the United States and other countries.
 
Tivoli is a registered trademark of International Business Machines Corporation or Tivoli Systems Inc. in the United States or other countries or both.
 
Other company, product, and service names may be trademarks or service marks of others.

Education Support

Training is available for many Tivoli® products. Education is offered through IBM Education and Training, and through Tivoli Systems. Worldwide information about education offerings is available on the IBM Education and Training home page at:

For current information on Tivoli Systems education, call 512-436-8000, or visit the Tivoli Systems home page at:

Offering Information

Product information will be available on day of announcement through Offering Information (OITOOL) at:

Publications

Policy Director for MQSeries® Administration Reference Guide for V3.8 is the publication for distributed servers. This publication is shipped on the CD-ROM for this program.

No publications are shipped for the z/OS™ and OS/390® platform.

Displayable Softcopy Publications

The following manuals are offered in displayable softcopy form:

  • Policy Director for MQSeries Administration Reference Guide for V3.8. This Guide is for distributed servers.
  • Tivoli Policy Director for MQSeries V3.7.1 Administration Guide. This Guide is for S/390® servers.

The displayable manuals are accessible from the following Web site:

These PDF manuals can be displayed or printed using Adobe Acrobat Reader licensed programs in any of the supported environments. Terms and conditions for use of the machine-readable files are shipped with the files.

Technical Information

Specified Operating Environment

Hardware Requirements

Policy Director for MQSeries V3.8 hardware platforms are as follows:

  • Solaris:
    • Sun SPARC series
    • 128 M RAM (minimum, 256 M recommended)
  • AIX®:
    • RS/6000® or IBM e(logo)server pSeries
    • 128 M RAM (minimum, 256 M recommended)
  • Windows®:
    • IBM-compatible PCs 486
    • Pentium®-II 400, or above
    • 128 M RAM (minimum, 256 M recommended)
  • Any server supported by z/OS V1.1, or later, or OS/390 Release 10

Hardware cryptography acceleration cards supported in V3.8.1:

  • nCipher model nFast is supported on Intel Pentium-based PCs with an available PCI slot.
  • Rainbow Models CryptoSwift PCI and CryptoSwift EN are supported:
    • Intel® Pentium-based PCs with an available PCI slot; and
    • pSeries systems with an available PCI slot; and
    • Sun workstations with an available PCI slot.

Software Requirements

Policy Director for MQSeries V3.8 software platforms:

  • Distributed Platforms
    • Sun Solaris V7 or 8, or
    • AIX V4.3.3, or
    • Windows NT® 4 SP6, or later, or
    • Windows 2000 SP1®, or later, and
    • MQSeries V5.1 or V5.2
  • S/390 or IBM e(logo)server zSeries Platforms
    • z/OS V1.1, or later, or OS/390 R10
    • IBM Policy Director Authorization Services for z/OS and OS/390 V1.0 (5655-F95)
    • MQSeries for OS/390 V5.2 (5655-F10) with APAR PQ53250 installed and one of the following:
    • System SSL
      • 5694-A01 z/OS System SSL V1.1, or later, with APAR OW51164 or,
      • 5647-A01 OS/390 System SSL V2.10 with APAR OW51164
  • Hardware cryptography acceleration cards (V3.8.1 only)
    • nCipher nFast cards are supported by Windows 2000
    • Rainbow CryptoSwift cards are supported by:
      • Windows NT 4 with SP6 and Windows 2000; and
      • AIX V4.3.3; and
      • Sun Solaris 7

Planning Information

Packaging: Tivoli Policy Director for MQSeries V3.8 for distributed server usage is shipped with:

  • Policy Director for MQSeries V3.8 (128-BIT) CD-ROMs
    • Policy Director MQSeries for Windows, Solaris, and AIX CD (LK3T-5761)
    • Policy Director for MQSeries NLS (LK3T-8077-00)
    • SecureWay® Policy Director base for AIX 128-BIT (LK3T-8078)
    • SecureWay Policy Director base for Solaris 128-BIT (LK3T-8079)
    • SecureWay Policy Director base for Windows 128-BIT (LK3T-5754)
    • SecureWay Policy Director Web Portal Manager (128-BIT) (LK3T-5759)
    • SecureWay Policy Director NLS (LK3T-8080)
  • International Program License Agreement (IPLA) (Z125-3301)
  • License Information Document (LC23-4474)
  • IBM Addendum for Support for Tivoli (Z125-6189)
  • IBM Agreement for Acquisition Support (Z125-6011)

Tivoli Policy Director for MQSeries V3.8 for z/OS and OS/390 is shipped with:

  • 3480 Tape Cartridge
  • Policy Director for MQSeries Program Directory (GI10-4737)
  • IPLA (Z125-3301)
  • License Information Document (LC23-4474)
  • IBM Addendum for Support for Tivoli (Z125-6189)
  • IBM Agreement for Acquisition Support (Z125-6011)

Note: The following items are not included when ordering via Passport Advantage (PA) as these items are addressed in the IBM PA Agreement:

  • IBM Addendum for Support for Tivoli (Z125-6189)
  • IBM Agreement for Acquisition Support (Z125-6011)

Security, Auditability, and Control

Tivoli Policy Director for MQSeries V3.8 uses the security and auditability features of the operating system software.

The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communication facilities.

Ordering Information

5698-PDM Ordering Information for Distributed Servers

Ordering instructions for 5698-PDM for distributed server usage only have not changed since the last release of Tivoli SecureWay Policy Director for MQSeries V3.7.

For ordering information on the base program number, 5698-PDM, refer to Software Announcement 200-404 , dated November 14, 2000.

Current Licensees

Current licensees of Tivoli Policy Director for MQSeries V3.7 or V3.8.0 with support in effect will receive instructions on how to order this update.

New Licensees

Orders for new licenses will be accepted now.

5698-PDM Ordering Information for z/OS and OS/390

Current Licensees

Executable code for the 5698-PDM product will only be delivered via S/390 Customized Offerings Process.

Current licensees wishing to receive new releases should contact their IBM representative.

New Licensees

The CSFW configurator stand-alone path is updated to support the 5698-PDM z/OS and OS/390 feature. The media for this product is shipped via the S/390 Customized Offerings Process.

Product Number:  5698-PDM
 
English:                               English
                            NC         Medium     Tape
                            Register   Feature    Cartridge
Product Name                Number     Number     Medium
 
Tivoli Policy               2599       5802       3480
 Director for
 MQSeries

NC = No Charge

Ordering Information for Software Subscription and Annual Support

To order the Software Subscription and Annual Support for 5698-PDM, specify program number and feature numbers from the table below. To order a basic license, specify the program number, feature number 9001 for asset registration, and the appropriate feature numbers.

Product Number:  5698-S22
 
English:                                            English
                                       NC           Media
                                       Register     Feature
Product Name                           Number       Number
 
Tivoli Policy Director                 2600         6125
 for MQSeries S&S

Ordering Information for PA

For details regarding PA, refer to Software Announcement 201-203 , dated July 10, 2001.

For ordering information on the S/390 Customized Offering Process, refer to Software Announcement 201-247 , dated September 4, 2001.

To order a media pack for PA, specify the applicable part number in the desired quantity from the following table:

                                                       Part
Description                                            Number
 
Tivoli Policy Director for MQSeries                    BJ02UML
 V3.8.0 Media Pack
 
Effective April 26, 2002, the above Media Pack will be
replaced with:
 
Tivoli Policy Director for MQSeries                    BJ02YML
 V3.8.1 Media Pack

The quantity of the PA part numbers in the following table is based on the number of required Tivoli Management Points (TMPs). To order for PA, specify the desired part number and quantity.

                                                       Part
Description                                            Number
 
License and Software Maintenance 1st Anniv             D57G7LL
License and Software Maintenance 2nd Anniv             D57G8LL
Software Maintenance Renewal to Anniv Date             E17GSLL
Software Maintenance after License to Anniv            D57H9LL
 Date
Custom Build Registration OS/390                       D50X9LL

PA Software Maintenance

Software Maintenance is included with each product authorization acquired under PA.

Software Maintenance provides an easy and effective way by which you have access, during the coverage period, to eligible new versions and releases, and to remote technical support for your covered products.

The technical support included in Software Maintenance provides remote support during normal business hours in your country or location as well as access to escalation management 24 hours a day, 7 days a week, for mission-critical (Severity 1) problems.

With Software Maintenance, you receive the following technical support benefits:

  • Telephone access and/or electronic access via the Web to an IBM Customer Support Center.
  • Support for routine, short duration installation and usage ("how-to") questions, and code-related problems.
  • Support during normal country business hours, namely prime shift hours, Monday through Friday, excluding national or statutory holidays.
  • Support for mission-critical (Severity 1) problems during non-prime shift hours, namely all hours outside normal country business hours including national and/or statutory holidays.
  • Two hour response time objective during prime shift for voice and electronic submission. The response objective for critical/emergency problems during offshift is also two hours.
  • Access to hints, tips, and frequently asked questions.
  • Access to escalation management 24 hours a day, 7 days a week.
  • Open Authorized Technical Caller list to submit problems to IBM Support Centers on your behalf. Open to any number of technical specialists within your IS organization. Each caller must be registered through the IBM problem submission Web site in order to submit problems. Problem submission is handled by the Site Technical Contact as listed on the PA enrollment form.
  • eCare for Software is an initiative designed to enhance your electronic support experience by providing the following advantages:
    • Single view of IBM distributed software that includes easy/integrated access to the following information and functions:
      • Marketing
      • Technical
      • Developer
      • Business Partner
      • IBM Services
      • Downloads
      • www.ibm.com/software/support
    • Comprehensive electronic (via the Web) self-help capabilities available 24 hours a day, 7 days a week.
    • Advanced search capabilities.
    • A single interface to the IBM problem submission/management system for IBM distributed software.

PA allows you to have a common anniversary date for Software Maintenance renewals, making it easier for you to manage and budget for access to eligible new versions and releases, and for related technical support, for your covered products. The anniversary date, established at the start of your PA Agreement, recurs on an annual basis while your PA Agreement remains in effect. However, regardless of when Software Maintenance is acquired, the coverage period for Software Maintenance is always up to the anniversary date specified in the acquisition.

Software Maintenance renewals offer you favorable pricing to continue your coverage without interruption.

Refer to the IBM International PA Advantage Agreement and to the IBM Software Maintenance Handbook for specific terms relating to, and a more complete description of, technical support provided through Software Maintenance.

Note: The Tivoli Select Support offering is not available under PA. Contact you IBM or Tivoli service representative for information on separately available service offerings.

Withdrawal of PA Part Numbers

The following PA part numbers are withdrawn effective immediately:

                                                       Part
Description                                            Number
 
Tivoli SecureWay Policy Director for                   BJ7ZZIE
 MQSeries V3.7 Media Pack

Customized Offerings

Product media is shipped only via Customized Offerings (for example CBPDO, ServerPac, Systempac®). Non-customized items (CDs, diskettes, source media, media kits) will continue to be shipped via the stand-alone product.

Terms and Conditions

For a limited time during the migration period to PA, customers may acquire eligible programs and Tivoli Support under agreements outside of PA.

Terms and conditions for Tivoli Value-Based Pricing and IBM PA are as follows:

Agreement

For orders under 5698-PDM: IBM IPLA, IBM International Agreement for Acquisition of Programs and Support (IIAAPS) and the IBM Attachment for Support, IBM Agreement for Acquisition of Support (IAAS), IBM Addendum for Support for Tivoli Systems Products under Value-Based Pricing, and an Order Form.

For orders under PA: IPLA, IBM International Passport Advantage Agreement (PAA), and an IBM International PAA Enrollment Form.

Transferable: Yes, except for programs acquired at a discount or allowance

Limited Warranty Applies: Yes

Guarantee: 30 days

Usage Restriction: Yes. Usage is limited to the quantity of TMPs acquired for a one-time charge.

Volume Offering (IVO): No

Upgrade Protection Applies: Covered as long as Tivoli Support or PA Software Maintenance is in effect

Educational Allowance Available: Yes, to qualified education institution customers.

Percentage: 15%

Licensed Program Materials Availability

  • Restricted Materials of IBM: None
  • Non-Restricted Source Materials: None
  • Object Code Only (OCO): All

Maintenance Applies

  • Software Maintenance under PA: Yes
  • Support for Tivoli products: Yes

Complementary Introductory Support: Not available

Tivoli Support and PA Software Maintenance:

  • Support Center applies:
    • Yes.
    • Access is available through the IBM Support Center, 800-237-5511.
  • Availability of Tivoli Support:
    • The first year of Tivoli Support is available at no additional charge. The first year starts when the product is shipped to the customer.
    • Subsequent years of Tivoli Support are available for a fee as part of the IAAS, IIAAPS, or any equivalent agreement.
  • Availability of PA Software Maintenance:
    • PA Software Maintenance is provided at no additional charge for each eligible program acquired during the initial term.
    • PA Software Maintenance is provided at an additional charge for all eligible programs in the second and subsequent terms.
  • Tivoli Support and PA Software Maintenance are available until:
    • Twelve months after announcement of product discontinuance, (that is, end of life (EOL))
  • Tivoli Support and PA Software Maintenance are applicable to:
    • The current release.
    • The immediate previous release for twelve months after the general availability of the current release.
  • APAR Mailing Address:
      Tivoli Systems Inc.
      11400 Burnet Road
      Austin, TX 78758
      USA
      Attention: Product Development

IBM Operational Support Services — Support Line: No

Product Web Site: A complete list of products, terminology definitions, and licensing documents are available at the following Web site:

Prices

IBM PA prices are unaffected by this announcement.

Tivoli Value-Based prices are unaffected by this announcement. TMPs have been added to reflect the z/OS and OS/390 platforms.

PA

For PA and charges, contact your authorized IBM Lotus® Business Partner. Additional information is also available on the PA at:

Customer Financing: IBM Global Financing offers attractive financing to credit-qualified commercial and government customers and Business Partners in more than 40 countries around the world. IBM Global Financing is provided by the IBM Credit Corporation in the United States. Offerings, rates, terms, and availability may vary by country. Contact your local IBM Global Financing organization. Country organizations are listed on the Web at:

Order Now

 Use Priority/Reference Code: YE001
 
 Phone:     800-IBM-CALL
 Fax:       800-2IBM-FAX
 Internet:  ibm_direct@vnet.ibm.com
 Mail:      IBM Atlanta Sales Center
            Dept. YE001
            P.O. Box 2690
            Atlanta, GA  30301-2690

You can also contact your local IBM Business Partner or IBM representative. To identify them, call 800-IBM-4YOU.

Note: Shipments will begin after the planned availability date.

Trademarks

 
pSeries, and zSeries are trademarks of International Business Machines Corporation.
 
z/OS and the e-business logo are trademarks of International Business Machines Corporation in the United States or other countries or both.
 
MQSeries, OS/390, S/390, AIX, RS/6000, SP1, SecureWay, and Systempac are registered trademarks of International Business Machines Corporation in the United States or other countries or both.
 
Intel and Pentium are registered trademarks of Intel Corporation.
 
Windows and Windows NT are registered trademarks of Microsoft Corporation.
 
Tivoli is a registered trademark of International Business Machines Corporation or Tivoli Systems Inc. in the United States or other countries or both.
 
Lotus is a registered trademark of Lotus Development Corporation and/or IBM Corporation.
 
Other company, product, and service names may be trademarks or service marks of others.