IBM United States
Software Announcement 201-309
October 30, 2001

IBM WebSphere Voice Server for Windows 2000 and AIX, V 2.0 Enables Voice Access to e-Business Applications and Data

 ENUS201-309.PDF (55KB)

(Corrected on January 21, 2002)

The System Requirements section was corrected.

At a Glance

WebSphere Voice Server for Windows 2000 and AIX, V2.0 includes all the capability of WebSphere Voice Server V1.5, plus it provides the following:

  • More natural sounding synthesized speech with a new Concatenative Text-To-Speech engine
  • New support for Intel Dialogic telephony platform
  • Enhanced language support, including:
    • U.S. English
    • U.K. English
    • French
    • German
    • Italian
    • Spanish
    • Japanese
    • Simplified Chinese
    • Traditional Chinese
  • Consolidated packaging that includes support for many telephony platforms (Intel Dialogic, Cisco, and WebSphere Voice Response for AIX, with DirectTalk Technology) in a single product
  • Complimentary copies of the following WebSphere products to provide a complete set of tools to develop and implement e-business applications.
    • WebSphere Voice Toolkit
    • WebSphere Voice Server Software Developers Kit (SDK)
    • WebSphere Application Server, Advanced Developer Edition V4.0
    • WebSphere Studio 4.0 Entry Edition

For ordering, contact:

Your IBM representative, an IBM Business Partner, or IBM Americas Call Centers at 800-IBM-CALL (Reference: YE001).

Overview

WebSphere™ Voice Server for Windows® 2000 and AIX®, V 2.0:

  • Provides speech recognition and speech synthesis (Text-To-Speech) software for developing and deploying applications that can be used over a telephone
  • Leverages existing telephony and Web infrastructures to enable easy voice access to WebSphere e-business applications

WebSphere Voice Server for Windows 2000 and AIX, V2.0 includes:

  • Speech recognition software that can listen to words spoken over a telephone, recognizes these words, and passes the recognized words as text to an application
  • Text-To-Speech software that synthesizes speech from application text for playback over a telephone
  • Connection to many telephony platforms, including WebSphere Voice Response for AIX (formerly known as DirectTalk® for AIX), Intel Dialogic, and Cisco
  • Development tools, including support for applications written in VoiceXML, Java™ Beans, or C
  • Complimentary copies of the following products:
    • WebSphere Voice Toolkit, which includes a VoiceXML editor, grammar editor, and a pronunciation builder, allows application developers to easily add voice technology to middleware applications.
    • WebSphere Voice Server Software Developers Kit (SDK), which provides tools for prototyping VoiceXML applications on a PC without a telephony server, provides the necessary speech recognition and TTS engines for testing applications developed with WebSphere Voice Toolkit or Studio.
    • WebSphere Application Server, Advanced Developer Edition V4.0:
      • Can be used for internal evaluation and for the development, demonstration, and testing of applications
      • Provides open standards, the core element in many e-business solution offerings, by offering a rich set of application deployment services and transaction management

        This edition is limited to a single machine.

    • WebSphere Studio 4.0 Entry Edition, which complements the Voice Toolkit, provides additional tools for a comprehensive Web development tool suite for e-business

Key Prerequisites

For details, refer to the following sections:

Hardware Requirements

Software Requirements

Deployment Environment for WebSphere Voice Server

Planned Availability Date

  • January 31, 2002: Electronic Delivery for Passport Advantage Customers
  • February 15, 2002: Media Pack

Description

The WebSphere Voice Server for Windows 2000 and AIX, V2.0 is a software product, which can be integrated with other software and hardware telephony products, to speech-enable these products.

A customer using an application developed with WebSphere Voice Server places a telephone call from either a landline or mobile phone.

  • A telephony server answers this telephone call, which is a PC or UNIX® server with special telephony hardware that allows it to answer telephone calls.
  • The telephony server is also running WebSphere Voice Server, which listens to the user speaking and recognizes words.
  • These recognized words are then passed to the application, running on WebSphere Application Server, which performs the desired transaction and sends the resulting text back to WebSphere Voice Server.
  • WebSphere Voice Server then uses the text to synthesize speech, which the telephony server routes back to the handset where the caller can hear it.

The WebSphere Voice Server for Windows 2000 and AIX, V2.0 can be used for the following purposes:

  • Software server application built on open industry standards that enables businesses to voice-enable existing Web applications

    This will allow customers access to voice-enabled Web applications by using a telephone.

  • Voice-enable existing DTMF and pre-recorded audio IVR applications with Speech Recognition and Text-To-Speech capabilities

Voice Enabling Web Applications

  • A combination of products that includes:
    • A VoiceXML browser that interprets VoiceXML markup
    • IBM Speech Recognition and Text-To-Speech engines for accepting voice input and generating synthesized speech output
    • WebSphere Voice Server Administrator's Guide
    • A Sample VoiceXML application for testing your installation and configuration
    • Support for System Management functions (Not available on WebSphere Voice Response for AIX)
    • Shipment with an SDK for application development
  • Support software for integration with the following telephony platforms:
    • WebSphere Voice Response for AIX, V2.3 (formerly known as DirectTalk for AIX)
    • Cisco VOIP gateways using H.323 Version 2 VOIP software
    • System Server PC with Intel Dialogic hardware (Analog and Digital and T1/E1 Support

Speech Enabling IVR Applications

  • A product that includes:
    • IBM Speech Recognition and Text-To-Speech engines for accepting voice input and generating synthesized speech output
    • Appropriate Programming APIs to access the speech technologies from the supported platforms
    • WebSphere Voice Server Administrator's Guide
    • A sample application for testing your installation and configuration in the appropriate programming language
    • Support for System Management functions
  • Support software for integration with the WebSphere Voice Response for AIX (formerly known as DirectTalk for AIX), V2.3 telephony platform

    It provides support for CAS, ISDN, and SS7 signaling connections.

Language Support

  • WebSphere Voice Response for AIX telephony platform:
    • U.S. and U.K. English
    • French
    • German
    • Italian
    • Spanish
  • Voice Server for use with the Intel Dialogic telephony platform:
    • U.S. and U.K. English
    • French
    • German
    • Japanese
    • Simplified Chinese
  • Voice Server for use with the Cisco telephony platform:
    • U.S. and U.K. English
    • French
    • German
    • Japanese
  • Speech Technology:
    • U.S. English
    • Japanese
    • Traditional Chinese
    • Simplified Chinese

Highlighted Features in WebSphere Voice Server for Windows 2000 and AIX, V2.0

For use with WebSphere Voice Response for AIX Telephony Platform

  • Support for WebSphere Voice Response for AIX 2.3 with CAS, ISDN, and SS7 signaling connections
  • Generic features for all programming environments (VoiceXML, Java, and State table APIs)
    • Speech Recognition with:
      • Improved accuracy and reduced CPU requirements
      • Improved speech detection for Barge-in
    • Text-To-Speech
      • Concatenative TTS support
    • System Management — SNMP support
    • New languages — Italian and Spanish language support
    • State table API features
      • Vocabulary extension by voice enrollment
      • Support for dynamically defined vocabularies

For Cisco Platform

Continued support for Cisco gateways

For Intel Dialogic Platform

  • Support for Intel Dialogic telephony platform
  • Direct Connection to T1/E1 and analog interfaces
    • ISDN (PRI)
    • CAS
  • Distributed Multi-host support
  • Single Dialogic server distributing calls to multiple client machines
  • Speech Recognition and Test-To-Speech
  • VoiceXML V1.0 Specification Support

Speech Technologies

  • Speech Recognition
  • Concatenative TTS support
  • Client/Server environment support
  • C API programming interface for application speech access and integration

Note: Custom voices and phrase-splice databases can be developed, at additional cost, through IBM Global Services.

WebSphere Voice Server Product Features

VoiceXML Browser that Supports A Conversational User Interface

  • Capability for callers to select from a spoken menu

    The VoiceXML browser supports a "Say What You Hear" algorithm for selecting items from a menu.

    • The VoiceXML browser speaks the menu choices.
    • Users can say the menu items that they already heard and any other menu items that are about to be spoken (a feature for expert users).

  • Capability for callers to fill in forms and submit data to Web-based applications
  • Built-in browser commands such as "quiet please," or "repeat that"
  • Barge-in (allows user to interrupt the dialog and respond to a prompt)
  • Grammar-based speech recognition, including support for dynamic grammars
  • Directed dialogue support with form filling
  • Support for mixed initiative dialogs — ability to include multiple requests in the same utterance

IBM Developed Engines

  • IBM Speech Recognition engine featuring speaker-independent, telephony voice models
  • Text-To-Speech engine to synthesize speech from application text
  • Concatenative text-to-speech engine that takes digital text and converts it to digital audio by applying human language-specific rules and algorithms

Accessibility by People with Disabilities

The WebSphere Voice Server for Windows 2000 and AIX, V2.0 is a voice application enabler, which services two types of users, system administrators, and telephone callers. WebSphere Voice Server for Windows 2000 and AIX, V2.0 provides the following accessibility features for each of those user groups:

  • System Administrators
    • Does not interfere with keyboard accessibility features built into the operating system
    • Offers text through standard system function calls or through an API (application programming interface), which supports interaction with assistive technology
    • Provides documentation in an accessible format
  • Telephone Callers (End Users)
    • WebSphere Voice Server offers the capability of providing people with no or low vision and manual disabilities access to business data and services using telephone user interfaces.

Product Positioning

WebSphere Voice Server for Windows 2000 and AIX, V2.0 is a speech middleware software product that replaces several products.

For Speech Enabling Web sites, it replaces WebSphere Voice Server V1.5, ViaVoice™ Speech Recognition for AIX, DirectTalk Text-To-Speech for AIX, and WebSphere Voice Server for DirectTalk.

Notes

  • WebSphere Voice Server for Windows 2000 and AIX, V2.0 does not replace WebSphere Voice Server for DirectTalk Windows V1.5 and DirectTalk Speech Recognition on Windows and DirectTalk Text-To-Speech on Windows — all of which support DirectTalk for Windows Version 3.0. These products are still available and are ordered separately.
  • For Speech Enabling IVR applications, WebSphere Voice Server for Windows 2000 and AIX, V2.0 replaces ViaVoice Speech Recognition for AIX and DirectTalk Text-To-Speech for AIX.

WebSphere Voice Server for Windows 2000 and AIX, V2.0 delivers enhanced versions of these products in a single package, with consistent terms and conditions. Customers with these products should contact their IBM representative or authorized Business Partner for details of their specific entitlement. Passport Advantage customers with Passport Subscription are eligible for the upgrade from WebSphere Voice Server V1.5 to V2.0.

Trademarks

 
WebSphere and ViaVoice are trademarks of International Business Machines Corporation in the United States or other countries or both.
 
AIX and DirectTalk are registered trademarks of International Business Machines Corporation in the United States or other countries or both.
 
Windows is a registered trademark of Microsoft Corporation.
 
Java is a trademark of Sun Microsystems, Inc.
 
UNIX is a registered trademark is a registered trademark of the Open Company in the United States and other countries.
 
Other company, product, and service names may be trademarks or service marks of others.

Education Support

The following presentation, self-study course, and multimedia demonstration are now available:

Course                             Course
Title                              Location
 
How to Sell an                     Freelance
 e-business Pilot                   Presentation
 
Selling voice-enabled              EBU Online
 e-business
 
WebSphere(TM) Voice Server         Demonstration
 
VoiceXML Tutorial                  Web download

Visit the following Web sites for additional information:

Offering Information

Product information is available through Offering Information (OITOOL) at:

Publications

No hardcopy publications are shipped with this program. All product publications are available in softcopy on the respective CD-ROM.

Technical Information

Hardware Requirements

WebSphere Voice Server, Minimum Requirements

When used with the Cisco Telephony Platform

  • Intel Pentium® 1 GHz processor, or equivalent
    • CD-ROM drive
  • 256 MB RAM minimum required
  • 300 MB of disk space minimum required per language install

When used with the Intel Dialogic Telephony Platform

  • Intel Pentium 1GHz processor, or equivalent
    • CD-ROM drive
  • RAM minimum required:

.--------+------------+------------+------------+------------.
|PSTN    |            |            |            |            |
|Connec- |            |            |            |            |
|tion    |  D/120JCT  | D/240JCT-T1|D/480JCT-2T1|D/600JCT-2E1|
|--------+-----+------+-----+------+-----+------+-----+------|
|        |     | RAM  |     | RAM  |     | RAM  |     | RAM  |
|        |#chan| (MB) |#chan| (MB) |#chan| (MB) |#chan| (MB) |
|--------+-----+------+-----+------+-----+------+-----+------|
|ISDN/PRI| xxx |  xxx | 11  |  678 | 23  | 1254 | 30  | 1590 |
|CAS     | xxx |  xxx | 24  | 1302 | 48  | 2454 | 60  | 3030 |
|Analog  | 12  |  726 | xxx | xxx  | xxx | xxx  | xxx | xxx  |
'--------+-----+------+-----+------+-----+------+-----+------'

Note: The RAM shown is that required to support the number of channels; in practice, multiple servers may be required to handle the CPU load at high channel usages and each server will incur an additional RAM requirement for system overhead.

  • 300 MB of disk space minimum required per language install

WebSphere Voice Response for AIX®, Version 2, Release 3 requires

  • RS/6000® Systems or IBM e(logo)server pSeries Systems that support the use of the digital trunk adapters (RS/6000 with the IBM ARTIC 960RxD DTXA FC6310 adapter) for connectivity to the telephony networks. Memory and CPU usage are defined in the WebSphere Voice Response or IBM DirectTalk® publications.
  • WebSphere Voice Server code is also installed on separate pSeries machines dedicated as Speech recognition or Text-To-Speech servers
    • pSeries 223 MHz, or higher
    • 128 MB RAM required, plus 5 MB per Speech Recognition, Text-To-Speech engine configured
    • 2 GB Disk drive, or higher
    • LAN adapter

Speech Technologies Minimum Requirements

  • Speech Technologies - Client
    • Intel Pentium 350 MHz or faster processor
    • CD-ROM drive
    • 256 MB RAM
    • 100 MB disk space (minimum), which includes:
      • 10 MB in the Windows system directory
      • 40 MB in the installation destination directory for each WebSphere Voice Server language support selected
      • Additional disk space in the installation directory for caching, logging, and tracing, as needed
    • Monitor, keyboard, and mouse
    • Connection to a LAN
    • Additional processor speed, RAM and disk space required by your telephony environment
  • Speech Technologies - Server
    • Intel Pentium 350 MHz or faster processor
    • CD-ROM drive
    • 256 MB RAM minimum
    • 200 MB disk space (minimum), which includes:
      • 10 MB in the Windows system directory
      • 110 MB in the installation destination directory for each WebSphere Voice Server language support selected
      • Additional disk space in the installation directory for caching, logging, and tracing, as needed
    • Monitor, keyboard, and mouse
    • Connection to a LAN

WebSphere Voice Server SDK

  • Intel Pentium 366 MHz processor, or equivalent
    • CD-ROM drive
  • 128 MB RAM minimum

    Note: SDK does NOT support CTTS, only Formant TTS.

  • 250 MB disk space per language install:

    Note: SDK does NOT support CTTS, only Formant TTS.

    • 30 MB for installing the Sun Java™ Runtime Environment (Sun JRE) 1.3.1
    • 40 MB in the Windows® system directory plus 130 MB disk space in the installation destination directory for installing the SDK
  • A Microsoft™ Windows 2000 compatible, 16-bit, full-duplex sound card (with a microphone input jack) with good recording quality
  • A good quality microphone

Note: For a list of sound cards and microphones that have been tested for compatibility, visit the Web site:

Select the appropriate/desired language, select "ViaVoice™ for Windows Release 9," then click on "Tested Systems, Sound Cards, and Microphones."

Software Requirements

WebSphere Voice Server

WebSphere Voice Server when used with Cisco or Intel Dialogic Telephone Platforms

  • Microsoft Windows 2000 Server with Service Pack 2 applied
  • Sun Java 2 Runtime Environment V1.3.1 (included with package)
  • Adobe Acrobat Reader Version 5.0, or later (included with package)

Note: Sun Java 2 Runtime Environment V1.3.1 must be installed before the WebSphere Voice Server package.

WebSphere Voice Server Voice Response for AIX 2.3 Platform requires:

  • WebSphere Voice Response for AIX, V2.3
  • AIX 4.3.3.50

Speech Technologies

  • Microsoft Windows 2000 Server with Service Pack 2, applied
  • Adobe Acrobat Reader Version  5.0, or later (included with Package)

WebSphere Voice Server SDK

  • Microsoft Windows 2000 Server with Service Pack 2 applied
  • Sun Java 2 Runtime Environment V1.3.1 (included in this package, but must be installed prior to the WebSphere Voice Server SDK software)
  • Adobe Acrobat Reader Version 5.0, or later (included with package)

Note: If you have a ViaVoice desktop product installed on the target system, you must uninstall it before installing this package.

Deployment Environment for WebSphere Voice Server when used with a Cisco Telephony Platform

  • A supported gateway (refer to reference list of supported Gateways)
    • CISCO IOS-based VoIP gateway, with Cisco IOS Release 12.1.5XM, or later (no gatekeeper required)
  • Gateway system terminal
  • Ethernet 10/100 network connection supporting VoIP protocol
  • PSTN connection
    • Analog line
    • ISDN PRI T1/E1 line
    • ISDN BRI
    • T1/E1 CAS
  • LAN with VoIP
  • Web application server hosting VoiceXML application

Deployment Environment for WebSphere Voice Server when used with the Dialogic Telephony Platform

  • A supported Dialogic card (refer to reference list of supported Dialogic cards)

Description                                       Adapter
 
Manufacturer Dialogic Corp.
 
PCI 12-port analog card, Spting CSP               D/120JCT
 feature
PCI 24-port T1 card, Spting CSP                   D/240JCT-T1
 features
PCI 2x24-port T1 card, Spting CSP                 D/480JCT-2T1
 features                                         & D/480JCT-1T1
PCI 2x30-port E1 card                             D/600JCT-2E1
                                                  &D/480JCT-1T1

Additional supported Dialogic cards will be posted at our Web site:

  • PSTN (T1/E1) connection or Analog
  • Dedicated LAN for Distributed Multi-host environment
  • Web application server hosting VoiceXML application

Deployment Environment for WebSphere Voice Response for AIX

  • PSTN (T1/E1) or SS7 connection for WebSphere Voice Response for AIX product to switch network.
  • WebSphere Voice Server Client software installed on the WebSphere Voice Response system.
  • WebSphere Voice Server software and Language software installed on separate pSeries machines for Speech Recognition and Text-To-Speech capabilities.
  • Dedicated High speed LAN for Distributed WebSphere Voice Response systems and WebSphere Voice Server systems. Token Ring and 100 MB Ethernet LAN depending on size of system.
  • Web application server hosting VoiceXML application is recommended.

Compatibility: Compatible with WebSphere Voice Server Version 1.0 and Version 1.5

Limitations

When used with Dialogic and Cisco Telephony Environments

If the ViaVoice desktop product is installed on the target system, it must be uninstalled before installing this package.

WebSphere Voice Response for AIX Environment

WebSphere Voice Response uses a VoiceXML browser application packaged with WebSphere Voice Response. VoiceXML uses application stored on a Web server instead of applications stored on DirectTalk. Therefore, it does not use DirectTalk SSI environment for managing applications.

DirectTalk Speech Recognition and Text-To-Speech ViaVoice Features, which WebSphere Voice Server for Windows 2000 and AIX, V2.0 is replacing, must be uninstalled prior to migrating to WebSphere Voice Response 2.3 and installing this package on a WebSphere Voice Response system.

Planning Information

Customer Responsibilities: It is the customer's responsibility to provide a technician with telephony platform expertise to set up the telephony environment and configure the gateways.

It is strongly recommended that planning and implementation of WebSphere Voice Server be done with an integration agreement with IBM Global Services or other capable service provider. Contact your IBM Voice Systems representative for more information.

Direct Customer Support: Direct customer support is provided by IBM Operational Support Services — Support Line. This fee service enhances customers' productivity by providing voice and electronic access into the IBM support organization. IBM Operational Support Services — Support Line will help answer questions pertaining to usage, and suspected software defects for eligible products.

For more information, call IBM Global Services Support Line at 888-426-4343. For information about purchasing customer support under the Passport Advantage program, call 800-266-8720.

Packaging: WebSphere Voice Server for Windows 2000 and AIX, V2.0 is shipped in nineteen separate Passport Advantage media pack packages of which it is necessary to order a minimum of two:

  • One containing the base WebSphere Voice Server for Windows 2000 and AIX, V2.0 code
  • A minimum of one language product to provide the desired language support for Speech Recognition and Formant TTS
  • If Concatenative TTS is desired then the correct language product containing the Concatenative TTS product

Note: Refer to the Ordering Information section for a list of languages available with specific telephony or operating system platforms.

Security, Auditability, and Control

WebSphere Voice Server for Windows 2000 and AIX, V2.0 uses the security and auditability features of the respective operating systems.

WebSphere Voice Server for Windows 2000 in support of the Cisco and Intel Dialogic Telephony platforms supports the Secure Sockets Layer Version 3.0 protocol.

The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communication facilities.

Ordering Information

WebSphere Voice Server for Windows 2000 and AIX, V2.0 is a stand-alone product with one charge unit per processor. It is available in units of one. A "One Processor Entitlement" is required for each processor that the product is run on.

WebSphere Voice Server for Windows 2000 and AIX, V2.0, (part number BL004NA) provides the base function and must be ordered in all instances except when Concatenative Text-To-Speech is purchased and used as a standalone product. This base function provides the function for Voice Server used with the WebSphere Voice Response for AIX telephony platform, Voice Server when used with the Intel Dialogic telephony platform, and Voice Server when used with the Cisco telephony platform. These base products require that at a minimum a second product is ordered to provide the appropriate language support for the speech recognition and formant TTS function. In addition, in some cases a third product may be desired to provide Concatenative TTS support. The table below is provided as an aid to help identify the correct language and TTS products that work with the available platforms.

             Voice Server   Voice Server   Voice Server  Voice Server
Language     with WVR/AIX  with Dialogic    with Cisco   Speech Tech.
 
U.S. English
 ASR, F-TTS    BL008NA        BL008NA        BL008NA       BL008NA
 C-TTS         BL00ANA        -------        -------       BL00ANA
 
U.K. English
 ASR, F-TTS    BL008UK        BL008UK        BL008UK       -------
 C-TTS         BL00AUK        -------        -------       -------
 
French
 ASR, F-TTS    BL008FR        BL008FR        BL008FR       -------
 C-TTS         BL00AFR        -------        -------       -------
 
German
 ASR, F-TTS    BL008DE        BL008DE        BL008DE       -------
 C-TTS         BL00ADE        -------        -------       -------
 
Italian
 ASR, F-TTS    BL008IT        -------        -------       -------
 C-TTS         BL00AIT        -------        -------       -------
 
Spanish
 ASR, F-TTS    BL008ES        -------        -------       -------
 C-TTS         BL00AES        -------        -------       -------
 
Japanese
 ASR, F-TTS    -------        BL008JA        BL008JA       BL008JA
 C-TTS         -------        BL00AJA        BL00AJA       BL00AJA
 
Simplified
 Chinese
  ASR, F-TTS   -------        BL008SC        -------       BL008SC
  C-TTS        -------        -------        -------       BL00ASC
 
Traditional
 Chinese
  ASR, F-TTS   -------        -------        -------       BL00ETC
  C-TTS        -------        -------        -------       BL00BTC

Notes

  • ASR = Automatic Speech Recognition
  • F-TTS = Formant Text-To-Speech
  • C-TTS = Concatenative Text-To-Speech

Passport Advantage

                                                            Part
Program Name/Description                                    Number
 
WebSphere Voice Server for Windows 2000 and AIX
 
Media Package English                                       BL004NA
Per Processor LIC/SW MAINT 1 ANNIV                          D50V8LL
Per Processor LIC/SW MAINT 2 ANNIV                          D50V9LL
Per Processor SW MAINT RNWL 1 ANNIV                         E007FLL
Per Processor SW MAINT AFT LIC 1 ANNIV                      D50VDLL
 
WebSphere Voice Svr US Eng LangSupport
for Windows 2000 & AIX
 
Media Package English                                       BL008NA
Per Processor LIC/SW MAINT 1 ANNIV                          D50VELL
Per Processor LIC/SW MAINT 2 ANNIV                          D50VFLL
 
Per Processor SW MAINT RNWL 1 ANNIV                         E007GLL
Per Processor SW MAINT AFT LIC 1 ANNIV                      D50VGLL
 
                                                            Part
Program Name/Description                                    Number
 
WebSphere Voice Svr UK Eng LangSupport
for Windows 2000 & AIX
 
Media Package English                                       BL008UK
Per Processor LIC/SW MAINT 1 ANNIV                          D50U4LL
Per Processor LIC/SW MAINT 2 ANNIV                          D50U5LL
Per Processor SW MAINT RNWL 1 ANNIV                         E0071LL
Per Processor SW MAINT AFT LIC 1 ANNIV                      D50U6LL
 
WebSphere Voice Svr French LangSupport
for Windows 2000 & AIX
 
Media Package English                                       BL008FR
Per Processor LIC/SW MAINT 1 ANNIV                          D50U7LL
Per Processor LIC/SW MAINT 2 ANNIV                          D50U8LL
Per Processor SW MAINT RNWL 1 ANNIV                         E0072LL
Per Processor SW MAINT AFT LIC 1 ANNIV                      D50U9LL
 
                                                            Part
Program Name/Description                                    Number
 
WebSphere Voice Svr German LangSupport
for Windows 2000 & AIX
 
Media Package English                                       BL008DE
Per Processor LIC/SW MAINT 1 ANNIV                          D50UALL
Per Processor LIC/SW MAINT 2 ANNIV                          D50UBLL
Per Processor SW MAINT RNWL 1 ANNIV                         E0073LL
Per Processor SW MAINT AFT LIC 1 ANNIV                      D50UCLL
 
WebSphere Voice Svr Italian LangSupport for AIX
 
Media Package English                                       BL008IT
Per Processor LIC/SW MAINT 1 ANNIV                          D50UJLL
Per Processor LIC/SW MAINT 2 ANNIV                          D50UKLL
Per Processor SW MAINT RNWL 1 ANNIV                         E0076LL
Per Processor SW MAINT AFT LIC 1 ANNIV                      D50ULLL
 
WebSphere Voice Svr Spanish LangSupport for AIX
 
Media Package English                                       BL008ES
Per Processor LIC/SW MAINT 1 ANNIV                          D50UDLL
Per Processor LIC/SW MAINT 2 ANNIV                          D50UELL
Per Processor SW MAINT RNWL 1 ANNIV                         E0074LL
Per Processor SW MAINT AFT LIC 1 ANNIV                      D50UFLL
 
WebSphere Voice Svr S-Chinese LangSupport
for Windows 2000
 
Media Package English                                       BL008SC
Per Processor LIC/SW MAINT 1 ANNIV                          D50UZLL
Per Processor LIC/SW MAINT 2 ANNIV                          D50V2LL
Per Processor SW MAINT RNWL 1 ANNIV                         E007BLL
Per Processor SW MAINT AFT LIC 1 ANNIV                      D50V3LL
 
WebSphere Voice Svr T-Chinese LangSupport
for Windows 2000
 
Media Package English                                       BL00ETC
Per Processor LIC/SW MAINT 1 ANNIV                          D50UPLL
Per Processor LIC/SW MAINT 2 ANNIV                          D50UQLL
Per Processor SW MAINT RNWL 1 ANNIV                         E0078LL
Per Processor SW MAINT AFT LIC 1 ANNIV                      D50UWLL
 
WebSphere Voice Svr Japanese LangSupport
for Windows 2000
 
Media Package English                                       BL008JA
Per Processor LIC/SW MAINT 1 ANNIV                          D50VKLL
Per Processor LIC/SW MAINT 2 ANNIV                          D50VLLL
Per Processor SW MAINT RNWL 1 ANNIV                         E007ILL
Per Processor SW MAINT AFT LIC 1 ANNIV                      D50VMLL
 
WebSphere Voice Svr US Eng Concatenative TTS
Windows 2000 & AIX
 
Media Package English                                       BL00ANA
Per Processor LIC/SW MAINT 1 ANNIV                          D50VNLL
Per Processor LIC/SW MAINT 2 ANNIV                          D50VPLL
Per Processor SW MAINT RNWL 1 ANNIV                         E007JLL
Per Processor SW MAINT AFT LIC 1 ANNIV                      D50VQLL
 
WebSphere Voice Svr UK Eng Concatenative TTS AIX
 
Media Package English                                       BL00AUK
Per Processor LIC/SW MAINT 1 ANNIV                          D50UGLL
Per Processor LIC/SW MAINT 2 ANNIV                          D50UHLL
Per Processor SW MAINT RNWL 1 ANNIV                         E0075LL
Per Processor SW MAINT AFT LIC 1 ANNIV                      D50UILL
 
                                                            Part
Program Name/Description                                    Number
 
WebSphere Voice Svr French Concatenative TTS AIX
 
Media Package English                                       BL00AFR
Per Processor LIC/SW MAINT 1 ANNIV                          D50UMLL
Per Processor LIC/SW MAINT 2 ANNIV                          D50UNLL
Per Processor SW MAINT RNWL 1 ANNIV                         E0077LL
Per Processor SW MAINT AFT LIC 1 ANNIV                      D50USLL
 
WebSphere Voice Svr German Concatenative TTS AIX
 
Media Package English                                       BL00ADE
Per Processor LIC/SW MAINT 1 ANNIV                          D50URLL
Per Processor LIC/SW MAINT 2 ANNIV                          D50V0LL
Per Processor SW MAINT RNWL 1 ANNIV                         E007CLL
Per Processor SW MAINT AFT LIC 1 ANNIV                      D50V6LL
 
WebSphere Voice Svr Italian Concatenative TTS AIX
 
Media Package English                                       BL00AIT
Per Processor LIC/SW MAINT 1 ANNIV                          D50UXLL
Per Processor LIC/SW MAINT 2 ANNIV                          D50UYLL
Per Processor SW MAINT RNWL 1 ANNIV                         E007ALL
Per Processor SW MAINT AFT LIC 1 ANNIV                      D50V1LL
 
WebSphere Voice Svr Spanish Concatenative TTS AIX
 
Media Package English                                       BL00AES
Per Processor LIC/SW MAINT 1 ANNIV                          D50UTLL
Per Processor LIC/SW MAINT 2 ANNIV                          D50UULL
Per Processor SW MAINT RNWL 1 ANNIV                         E0079LL
Per Processor SW MAINT AFT LIC 1 ANNIV                      D50UVLL
 
 
WebSphere Voice Svr S-Chinese Concatenative TTS
Windows 2000
 
Media Package English                                       BL00ASC
Per Processor LIC/SW MAINT 1 ANNIV                          D50VALL
Per Processor LIC/SW MAINT 2 ANNIV                          D50VBLL
Per Processor SW MAINT RNWL 1 ANNIV                         E007ELL
Per Processor SW MAINT AFT LIC 1 ANNIV                      D50VCLL
 
WebSphere Voice Svr T-Chinese Concatenative TTS
Windows 2000
 
Media Package English                                       BL00BTC
Per Processor LIC/SW MAINT 1 ANNIV                          D50V4LL
Per Processor LIC/SW MAINT 2 ANNIV                          D50V5LL
Per Processor SW MAINT RNWL 1 ANNIV                         E007DLL
Per Processor SW MAINT AFT LIC 1 ANNIV                      D50V7LL
 
WebSphere Voice Svr Japanese Concatenative TTS
Windows 2000
 
Media Package English                                       BL00AJA
Per Processor LIC/SW MAINT 1 ANNIV                          D50VHLL
Per Processor LIC/SW MAINT 2 ANNIV                          D50VILL
Per Processor SW MAINT RNWL 1 ANNIV                         E007HLL
Per Processor SW MAINT AFT LIC 1 ANNIV                      D50VJLL

Passport Advantage Customer: Media Pack Entitlement Details

Customers with active subscription on the products listed below are entitled to receive the corresponding media pack.

                                   Part
Description                        Number
 
WebSphere Voice Server             Refer to note below
 for Windows 2000 and
 AIX, V2.0
 
                                   Corresponding
SUB-ID                             SUB-ID Description
 
WSVOISVRPROC                       WebSphere Voice Server

Note: Customers with an active subscription on WebSphere Voice Server should contact their IBM representative to receive their entitled corresponding media packs.

Terms and Conditions

Licensing: IBM International Program License Agreement. Proofs of Entitlement are required for all authorized use.

License Information Form Number: License Information will be available electronically on the CD-ROM.

Form Number: L-LWRT-52YPC4

Limited Warranty Applies: Yes

Program Services: Available until December 31, 2003

Money-Back Guarantee: 30-day, money-back guarantee, applicable to the first instance per customer enterprise. The money-back guarantee will commence on the invoice date.

Copy and Use on Home/Portable Computer: No

Volume Orders (IVO): No

Passport Advantage Applies: Yes

Complimentary Products: IBM provides licensed copies of complimentary products in our product boxes. The complimentary products are not upgradeable through the originally ordered product. They are only upgradeable separately as individual products. If a fully licensed product is required, contact IBM or your reseller. In addition, complimentary products do not entitle customers to receive service support.

IBM Operational Support Services — Support Line: No

Other Support: S.L. Passport Advantage

AIX/UNIX® Upgrade Protection Applies: No

Entitled Upgrade for Current AIX/UNIX Upgrade Protection Licensees: No

iSeries Software Subscription Applies: No

Variable Charges Apply: No

Educational Allowance Available: Not applicable

Prices

The prices provided in this announcement are suggested retail prices for the U.S. only and are provided for your information only. Dealer prices may vary, and prices may also vary by country. Prices are subject to change without notice. For additional information and current prices, contact your local IBM representative.

Note: WebSphere Voice Server for Windows 2000 and AIX, V2.0, is available through IBM Passport Advantage Offering only.

Passport Advantage: For Passport Advantage and charges, contact your authorized Lotus® Business Partner. Additional information is also available on the Passport Advantage Web site:

Customer Financing: IBM Global Financing offers attractive financing to credit-qualified commercial and government customers and Business Partners in more than 40 countries. IBM Global Financing is provided by the IBM Credit Corporation in the United States. Offerings, rates, terms, and availability may vary by country. Contact your local IBM Global Financing organization. Country organizations are listed on the Web at:

Order Now

 Use Priority/Reference Code: YE001
 
 Phone:     800-IBM-CALL
 Fax:       800-2IBM-FAX
 Internet:  ibm_direct@vnet.ibm.com
 Mail:      IBM Atlanta Sales Center
            Dept. YE001
            P.O. Box 2690
            Atlanta, GA  30301-2690

You can also contact your local IBM Business Partner or IBM representative. To identify them, call 800-IBM-4YOU.

Note: Shipments will begin after the planned availability date.

Trademarks

 
pSeries and iSeries are trademarks of International Business Machines Corporation.
 
The e-business logo, WebSphere, and ViaVoice are trademarks of International Business Machines Corporation in the United States or other countries or both.
 
AIX, RS/6000, and DirectTalk are registered trademarks of International Business Machines Corporation in the United States or other countries or both.
 
Pentium is a registered trademark of Intel Corporation.
 
Microsoft is a trademark of Microsoft Corporation.
 
Windows is a registered trademark of Microsoft Corporation.
 
Java is a trademark of Sun Microsystems, Inc.
 
UNIX is a registered trademark is a registered trademark of the Open Company in the United States and other countries.
 
Lotus is a registered trademark of Lotus Development Corporation and/or IBM Corporation.
 
Other company, product, and service names may be trademarks or service marks of others.