IBM United States
Software Announcement 201-291
October 9, 2001
Tivoli Identity Director V1.1
At a Glance
Tivoli® Identity Director helps to reduce costs by improving the efficiency of managing user identities and resource allocation in heterogeneous systems. In addition, this software provides you with a single repository for user information.
From a single interface, administrators will be able to perform management of user definitions and access for different systems and applications. IT organizations will be able to delegate management of user subgroups to different administrators, and even to the end users themselves. Tivoli Identity Director can integrate with business processes for:
These processes can be automated into the single management interface to allow fast and efficient provisioning of information resources. The user data will be consolidated into a directory entry for easy access and reporting. All changes will be audited for subsequent security analysis.
Tivoli Identity Director V1.1 is supported on the following systems:
With Tivoli Identity Manager, administrators can perform single-action management of user definitions, and access control for different systems and applications, from a single interface. The user and access definitions, set centrally, are then propagated to all endpoints (operating systems and applications) automatically. IT organizations can delegate management of user subgroups to different administrators, and even to the end users themselves. These capabilities, together with the easy-to-use Web interface, present a tool that is very flexible and efficient. Tivoli Identity Director integrates the process of management of identities into various business processes, including:
These processes are automated into the single management interface, to allow fast and efficient provisioning of digital resources.
User data is consolidated into a directory entry for easy access and reporting. All changes are audited for subsequent security analysis. A toolkit provides interfaces to expand the solution to support customized workflows, different applications, and integration into different processes.
Tivoli Identity Director can enhance both the technology and business initiatives in the enterprise. This enables CIO's to efficiently provide resources for employees by tying into the Human Resources processes with the IT resource assignment processes. The result can be faster time to productivity for employees. With delegation and simpler self-service interfaces, Tivoli Identity Director will enable IT management to control and reduce help desk costs. Additionally, the consolidated repository of user information, control of systems, and reporting on user status and behavior, helps ensure that you can implement the right security policies to protect system access and business information. IT administrators can distribute responsibility, which can reduce maintenance costs, especially the cost of dealing with password change and reset calls. The IT organization will be able to handle larger user populations with fewer, or less skilled, administrators, by using:
The consolidated user repository will function as a centralized
enterprise directory that can be used to generate multiple reports about
the system access authority and behavior of end users. The advantages to
your business enterprise can be reduced cost and improved efficiencies in
the management of user identities in heterogeneous systems. This Tivoli
Identity Director solution can efficiently and securely provide users
with all the resources they need to do their job.
This program is not impacted by euro currency.
Product information will be available on day of announcement through Offering Information (OITOOL) at:
All Tivoli® Identity Director publications are available on CD-ROM only.
Displayable Softcopy Publications: Tivoli Identity Director V1.1 publications are offered in displayable softcopy form. The displayable manuals are part of the basic machine-readable material shipped on CD-ROM.
These displayable manuals can be used with the BookManager® READ licensed programs in any of the supported environments. Terms and conditions for use of the machine-readable files are shipped with the files.
Specified Operating Environment
AIX(R) Solaris NT Disk Disk Disk Space Memory Space Memory Space Memory Information 625M 256M 825M 256M 465M 128M Services Identity 220M 256M 220M 256M 180M 256M Management Services Provisioning 164M 148M 145M Services
Tivoli Identity Director is distributed with:
Security, Auditability, and Control
Tivoli Identity Director, through access controls, protects its internal components, and it audits identity administration operations. Tivoli Identity Director also uses the security and auditability features of the operating system software.
The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communication facilities.
Shipment will begin on the planned availability date.
Basic License: To order a basic license, specify the program number, feature number 9001 for asset registration, and the feature number of the desired distribution medium. Also, specify the one-time charge (OTC) feature number from the tables below in the quantity desired (maximum quantity of 250).
The quantity of Tivoli Management Points is based on the quantity and tier level of the servers being monitored or managed.
Use the following table to order the program products listed below.
Tivoli Management Points Product Product Qty 1 Qty 250 Number Name Feat. Feat. 5698-TID Tivoli Identity 2499 2500 Director
Tivoli Systems Support
Although the first year of support is included in the product price, a no-charge (NC) order must be placed using program number 5698-SPT specifying feature number 9001 for asset registration and the appropriate First Year Standard Support NC feature number. This 5698-SPT order establishes entitlement records worldwide. If a 5698-SPT order is not placed, the customer will not be entitled to support even during the first year of a license.
Prior to the end of the first 12 months support period, customers will be notified of their support renewal options. Unless the customer notifies IBM/Tivoli to discontinue or alter the level of support currently being received, support will automatically be renewed for annual billing at the same level as selected in the first year. Once the subsequent year support feature numbers are in place, renewals are automatic and billed annually unless support is cancelled by the customer.
Tivoli Systems offers a variety of support options in response to diverse customer requirements. The table below summarize these offerings.
Standard Support Categories Standard 24 Select Support Coverage via Normal 24 x 7 24 x 7 Web, Phone, Fax, and Bus Hrs E-mail Web Support Tools Yes Yes Yes (TIPS, FAQs, White Papers, Tools, Patch Downloads) Maintenance and Yes Yes Yes Upgrades Support News Yes Yes Yes Escalation Process Yes Yes Yes Initial "Tivoli No No Yes Select" Support Review (one customer location and one review per contract) Heightened Responsiveness Severity 1 -- 1 hour No No Yes Severity 2 -- 2 hour No No Yes Severity 3 -- 4 hour No No Yes Severity 4 -- 4 hour No No Yes Fast Path to "Tivoli No No Yes Select" Level 2 Engineer Heightened No No Yes Resolution Priority Standard Support Categories Standard 24 Select Proactive Tivoli No No Yes Management Notification On-site When Required No No Yes (two trips per year not to exceed six days in total) "Tivoli Select" No No Quarterly Support Review and Recommendations (customer to identify single point of control site) Minimum of 40,000 No No Yes Renewable Tivoli Management Points Required in Aggregate
A minimum purchase/installation of 40,000 renewable points of Tivoli products in aggregate is required to acquire this support option.
During the first year of a license, the customer may upgrade to the Tivoli Standard-24 or Tivoli Select Support option by ordering the applicable OTC feature number from the table below. The OTC feature numbers may be specified on the initial order or later via an MES during the first year only. Ordering this OTC feature will not result in an extension of the NC support period.
In subsequent years, if a customer wants to upgrade to the Tivoli Standard-24 or Tivoli Select Support option, an MES order must be entered to discontinue the existing support option feature number and to add the feature number for the desired options After an MES order is entered, the support will be renewed and billed annually at that support level unless support is cancelled by the customer.
5698-SPT First-Year Support Options
Use the following table to order support (5698-SPT) for the program products listed below.
Upgrade Upgrade from Upgrade from 1st Year from 1st Year Std-24 1st Year to to 1st Year to Std-24 Select Select Support Support Support Support Support Support for for NC OTC OTC OTC Program Program Feature Feature Feature Feature Number Name Number Number Number Number 5698-TID Tivoli Identity Director Qty of 1 2513 2501 2502 2503 Qty of 250 2514 2504 2505 2506
5698-SPT Subsequent Year Options
Use the following table to order support (5698-SPT) for the program products listed below.
Standard Std-24 Select Support Support Support Support Support Annual Annual Annual for for Charge Charge Charge Program Program Feature Feature Feature Number Name Number Number Number 5698-TID Tivoli Identity Director Qty of 1 2507 2508 2509 Qty of 250 2510 2511 2512
The Standard Support option, Standard-24 Support option, and Select
Support option are not transferable among the Tivoli Enterprise products.
If support is desired, support option feature numbers must be ordered for
each licensed product. The quantity of the billable feature numbers for
support must be equal to the quantity of Tivoli Management Points for a
Ordering Information for PA
To order a media pack or a documentation pack for PA, specify the applicable part number in the desired quantity from the following table:
Part Description Number Tivoli Identity Director Media Packs (October 26, 2001) English BJ00JML Simplified Chinese BJ00JSC Traditional Chinese BJ00JTC Japanese BJ00JJA Korean BJ00JKO Tivoli Identity Director Media Packs (December 14, 2001) Multilingual BJ02FML (English, French, Italian, German, Spanish, Brazilian Portugese) Simplified Chinese BJ02FSC Traditional Chinese BJ02FTC Japanese BJ02FJA Korean BJ02FKO
The quantity of the PA part numbers in the following table is based on the number of required Tivoli Management Points. To order for PA, specify the desired part number and quantity.
Part Description Number License and Software D50KKLL Maintenance 1st Anniversary License and Software D50KMLL Maintenance 2nd Anniversary Software Maintenance Renewal E004QLL to Anniversary Date Software Maintenance after D50KPLL License to Anniversary Date
PA Software Maintenance
Software Maintenance (called Support for Tivoli products outside of PA) is included with each product authorization acquired under PA.
Software Maintenance provides an easy and effective way by which you have access, during the coverage period, to eligible new versions and releases and to technical support for your covered products.
The technical support included in Software Maintenance provides remote support during normal business hours in your country or location as well as access to escalation management 24 hours a day, 7 days a week, for problems that you deem "mission critical."
With Software Maintenance, you receive the following technical support benefits:
PA allows you to have a common anniversary date for Software Maintenance renewals, making it easier for you to manage and budget for access to eligible new versions and releases, and for related technical support, for your covered products. The anniversary date, established at the start of your PA Agreement, recurs on an annual basis while your PA Agreement remains in effect. However, regardless of when Software Maintenance is acquired, the coverage period for Software Maintenance is always up to the anniversary date specified in the acquisition.
Software Maintenance renewals offer you favorable pricing to continue your coverage without interruption.
Refer to the IBM International PA Agreement and to the IBM Software Maintenance Handbook for specific terms relating to, and a more complete description of, technical support provided through Software Maintenance.
Note: The Tivoli Select Support offering is not available under PA. Contact your IBM or Tivoli service representative for information on separately available service offerings.
Feature Distribution Language Number Medium (October 26, 2001) English 5809 CD-ROM (December 14, 2001) Multilingual 5809 CD-ROM (English, French, Italian, German, Spanish, Brazilian Portuguese)
Customization Options: Select the appropriate feature numbers to customize your order with delivery options desired. These features can be specified on the initial or MES orders.
Example: If publications are not desired for the initial order, specify feature number 3470 to ship media only. For future updates, specify feature number 3480 to ship media updates only. If, in the future, publication updates are required, order an MES to remove feature number 3480; then, the publications will ship with the next release of the program.
Feature Description Number Initial Shipments Serial Number Only (suppresses shipment 3444 of media and documentation) Ship Media Only (suppresses initial 3470 shipment of documentation) Ship Documentation Only (suppresses 3471 initial shipment of media) Update Shipments Ship Media Updates Only (suppresses 3480 update shipment of documentation) Ship Documentation Only (suppresses 3481 update shipment of media) Suppress Updates (suppresses update 3482 shipment of media and documentation) Expedite Shipments Local IBM Office Expedite 3445 (for IBM use only) Customer Expedite Process Charge 3446 ($30 charge for each product)
Expedite shipments will be processed to receive 72-hour delivery from the time IBM Software Delivery and Fulfillment (SDF) receives the order. SDF will then ship the order via overnight air transportation.
Terms and Conditions
For a limited time during the migration period to PA, customers may acquire eligible programs and Tivoli Support under agreements outside of PA.
Terms and conditions for Program Number/Feature orders and IBM PA are as follows:
For orders under 5698-TID: IBM International Program License Agreement (IPLA), IBM International Agreement for Acquisition of Programs and Support (IIAAPS) and the IBM Attachment for Support, IBM Agreement for Acquisition of Support (IAAS), IBM Addendum for Support for Tivoli Systems Products under Value-Based Pricing, and an Order Form.
For orders under PA: IBM IPLA, IBM International Passport Advantage Agreement (PAA), and an IBM International Passport Advantage Agreement Enrollment Form.
DB2® Components: The Program includes portions of DB2 Universal Database®. You are authorized to install and use one copy of these components only in association with your licensed use of the Tivoli Identity Director V1.1 for the storage and management of data used and generated by the Program, and not for other data management purposes. For example, this license does not include inbound connections to the database from other applications for queries or report generation. You are authorized to install and use these components only with and on the same machine as the Tivoli Identity Director V1.1.
You can only use DB2 as the repository for SecureWay® Directory and not to store pending tasks for Workflow and not for other data management purposes.
Support Center Yes applies: Access is available through the IBM Support Center, 800-237-5511 Availability of The first year of Tivoli Support is Tivoli Support: available at no additional charge. The first year starts when the product is shipped to the customer. Subsequent years of Tivoli Support are available for a fee as part of the IAAS, IIAAPS, or any equivalent agreement. Availability of PA Software PA Software Maintenance is provided at no Maintenance: additional charge for each eligible program acquired during the initial term. PA Software Maintenance is provided at an additional charge for all eligible programs in the second and subsequent terms. Tivoli Support Twelve months after announcement and PA Software of product discontinuance, (that is, Maintenance are end-of-life (EOL)) available until: Tivoli Support The current release and PA Software The immediate previous release Maintenance are for twelve months after the applicable to: planned availability of the current release APAR Mailing Tivoli Systems Inc. Address: 11400 Burnet Road Austin, TX 78758 U.S.A. Attention: Product Development
The prices provided in this announcement are suggested retail prices for the U.S. only and are provided for your information only. Dealer prices may vary, and prices may also vary by country. Prices are subject to change without notice. For additional information and current prices, contact your local IBM representative.
Passport Advantage (PA)
For PA and charges, contact your authorized IBM Lotus Business Partner. Additional information is also available on the PA Web site:
Customer Financing: IBM Global Financing offers attractive financing to credit-qualified commercial and government customers and Business Partners in more than 40 countries around the world. IBM Global Financing is provided by the IBM Credit Corporation in the United States. Offerings, rates, terms, and availability may vary by country. Contact your local IBM Global Financing organization. Country organizations are listed on the Web at:
Tivoli Management Points Qty 1 Qty 250 Product Product Feature Feature Name Number Number Charge Number Charge Tivoli Identity 5698-TID 2499 $31 2500 $7,750 Director
5698-SPT First-Year Support Options
Upgrade Upgrade Upgrade from from from 1st Year Std-24 1st Year to to to Std-24 Select Select Support Support Support Support Support for for OTC OTC OTC Program Program Feature Feature Feature Number Name Number OTC Number OTC Number OTC 5698-TID Tivoli Identity Director Qty 1 2501 $ 2 2502 $ 4 2503 $ 2 Qty 250 2504 375 2505 875 2506 500
5698-SPT Subsequent Year Support Options
Standard Std-24 Select Support Support Support Support Support Annual Annual Annual for for Charge Charge Charge Program Program Feature Annual Feature Annual Feature Annual Number Name Number Charge Number Charge Number Charge 5698-TID Tivoli Identity Director Qty 1 2507 $ 5 2508 $ 6 2509 $ 8 Qty 250 2510 1,125 2511 1,500 2512 2,000
The Standard Support option, Standard-24 Support option, and Select Support option are not transferable among the Tivoli Enterprise products. If support is desired, support option feature numbers must be ordered for each licensed product. The quantity of the billable feature numbers for support must be equal to the quantity of Tivoli Management Points for a licensed product.
For PA and charges, contact your IBM representative or your authorized IBM Business Partner. For additional information about the PA offering, visit the following Web site: