IBM United States
Software Announcement 201-197
June 26, 2001

IBM WebSphere Everyplace Server, Service Provider Offering for Multiplatforms Version 2.1 — Deliver Mobile Solutions Your Customers Need — Anywhere, Anytime

 ENUS201-197.PDF (80KB)


At a Glance

WebSphere Everyplace Server Service Provider V2.1 — A proven solution that reduces risk, time-to-market, and integration challenges.

WebSphere Everyplace Server Service Provider V2.1 expands your opportunity into the world of mobile e-commerce by:

  • Providing a common environment for creation, management, and delivery of applications, content, and services to multiple devices over multiple networks
  • Providing device, application, and subscriber management capabilities that support deployments in the tens of millions
  • Delivering content based on user characteristics, such as device type, location, and notification preferences
  • Enabling secure end-to-end communications over all popular device/network options, including GSM, WAP, SMS, TCP/IP
  • Protecting current IT investments by integrating with existing accounting and billing systems, third party gateways, applications, and content
  • Ensuring future interoperability with networks, devices, and applications through adherence of industry standards

Visit our Web site at:

Overview

Gain market advantage, increase customer loyalty, and enhance your revenue growth by providing the right information to your customers, employees, and partners at the right time anywhere, anytime.

WebSphere™ Everyplace™ Server, Service Provider Offering for Multiplatforms Version 2.1 (Everyplace Server, Service Provider V2.1) combines into one neatly integrated, performance-tuned package, all the middleware infrastructure needed to connect, adapt, manage, transform, and scale today's Web applications and legacy data into tomorrow's pervasive applications.

Everyplace Server, Service Provider V2.1 securely extends e-business not only to Wireless Application Protocol (WAP) phones and wirelessly connected PCs, but also to "sometimes connected" devices such as Workpads, PalmPilots, and PocketPCs, and "always connected" devices such as Residential Gateways, Internet Access Devices, and Digital Set Top Boxes.

For application developers, Everyplace Server, Service Provider V2.1 provides access to pervasive services through IBM's industry leading WebSphere Studio and Visual Age Java™ tools. Everyplace Server, Service Provider V2.1 is based on proven technologies and utilizes open standards to increase application utilization.

New features in Everyplace Server, Service Provider V2.1:

  • Allows users or applications to more easily manage information with intelligent notifications that are triggered when events occur and/or content is available based on preferences
  • Supports location-based information to dynamically determine the user's device position information, pass that information to an application, and manage the privacy of that location information
  • Extends applications with hands-free access by integrating with the IBM WebSphere Voice Server giving users voice recognition and voice application access and integration to application content
  • Provides robust access to Domino™ applications via integration with Domino application adaptors in Domino Everyplace Server
  • Incorporates encryption and authentication capabilities that enable you to deploy security-rich applications and integrates with Policy Director for enhanced authorization and access control
  • Provides scalability to support enterprise-wide and service provider-sized deployments
  • Features a Technology First Look of Lotus® Sametime Everyplace, opening up additional channels for communication by supporting instant awareness and realtime communication

Key Prerequisites

Refer to the Description section.

Planned Availability Dates

  • July 31, 2001: Passport Electronic Download (English)
  • August 21, 2001: Media Pack on CD-ROM (English)
  • August 30, 2001: Passport Electronic Download (Multilingual)
  • September 25, 2001: Media Pack on CD-ROM (Multilingual)

Description

WebSphere Everyplace Server, Service Provider Offering for Multiplatforms Version 2.1 increases the reach of new and existing applications across mobile or land line networks to mobile computing devices and users.

Everyplace Server, Service Provider V2.1 integrates multiple components and programs that are functionally rich and based on proven technologies. It is designed so that the components can be selected during the installation and configuration process. This process is made easy through a menu of options and the automatic checking for prerequisites.

You can start mobile e-business quickly by installing and using the features of Everyplace Server, Service Provider V2.1 that are required to meet your business objectives. You can grow quickly by adding new features and capabilities as necessary.

Everyplace Server, Service Provider V2.1 Functionality

Everyplace Server, Service Provider V2.1 provides for today's pervasive marketplace and supports future growth in the following functional areas:

  • Content adaptation
  • Content delivery
  • Wireless connectivity
  • Security
  • Application integration
  • Optimization and scalability
  • Systems management and provisioning

Content Adaptation

Content Adaptation extends applications to new classes of pervasive computing devices that have different characteristics (storage, screen size) and supports the intermittent nature of mobile device connectivity.

  • WebSphere Voice Server integration provides the ability to voice-enable applications by support of the VXML 1.0 standard. VXML provides mechanisms for Text To Speech and Speech Recognition capabilities to create a hands-free access to Web applications and content (for example, news, weather, sports, stocks).
  • Domino Everyplace integration provides adaptors for Domino-based business application content. It ensures that any Domino application content is appropriately converted for the user's device. Integration with WebSphere Everyplace includes single signon across Domino applications and other applications.
  • WebSphere Transcoding Publisher provides a standard set of transcoders for transforming and reformatting information to meet device, data, or user needs. It includes a developer toolkit for customizing existing transcoders, creating new transcoders, and creating new device profiles.

    New in this release are transcoders for HTML to VoiceXML, HTML to ClipperML for Palm and Machine Translations.

  • Everyplace Synchronization Manager includes conduits that provide direct synchronization between Palm OS or Windows® CE and EPOC devices and Lotus Notes® or Microsoft™ Exchange servers for e-mail, calendars, contacts, and tasks, and synchronization to any ODBC-compliant database.
  • MQSeries® Everyplace server provides a reliable messaging infrastructure for connecting mobile clients with servers and enables applications to queue up data when network connections are not present.

Content Delivery

Content Delivery expands the sources and methods for delivering content across a variety of devices.

  • Intelligent Notification enables end users to be notified when certain events of interest occur (for example, a sports team scores a touchdown). Notifications are delivered via the following SMS messages: WAP push messages, e-mail, and/or instant messaging.
  • Location Services provide privacy-based access to location information:
    • Locates mobile end users (their longitude/latitude or city/state/country)
    • Supplies information to applications, which can then deliver personalized content based on the location (for example, a restaurant application can identify the nearest restaurant to your current location)

    Users can control which applications are allowed to receive information about their location.

  • Instant Messaging provides awareness of individuals that are online and realtime communication for users on a variety of devices. WebSphere Everyplace Server, Service Provider V2.1 provides a Technology First Look by integrating with Lotus Sametime Everyplace for access to the instant messaging capability of Lotus Sametime.

Wireless Connectivity

Wireless Connectivity lets mobile users access information and services across a variety of wireless or land line networks. Everyplace Wireless Gateway is a distributed, scalable, multipurpose communication platform that offers:

  • Support for new Wireless Clients for popular handheld devices that enable secure, optimized wireless connections

    It includes support for WinCE 3.0 Handheld Professional and PC 2000, PocketPC, Palm OS, Windows ME, and embedded QNX/Neutrino, in addition to the existing Windows 95/98/NT/2000 wireless clients.

  • Support for New Messaging Gateway, enabling the Everyplace Wireless Gateway to act as an SMS Push Proxy to deliver SMS messages generated from an application over WAP and Non-WAP networks

    A toolkit is provided to exploit the Push API and this messaging capability.

  • Support for the latest WAP Forum protocol spec and next generation networks like GPRS
  • New Distributed Gateway design, which uses dynamic clusters of gateways to balance load, improve availability, and increase scalability
  • Client API and toolkit to enable automatic switching between wireless connections and allow integration of the Wireless client with custom applications
  • Support for WAP devices, SMS messaging, handheld devices, laptops, custom devices that use TCP/IP and support for all major wireless networks worldwide in a combined highly scalable platform that gives you the most flexibility for extending your applications out to mobile users

Security

Security software enables secure connections between pervasive devices and applications across mobile and land line networks.

  • Provides authentication and single signon for users of all functions within the WebSphere Everyplace domain, including Domino applications. Additionally integration with Tivoli® SecureWay® Policy Director provides authorization and fine grain access control and limits application access by defined user privilege.
  • Support for multiple authentication methods, including:
    • Basic Web authentication
    • Forms-based
    • Certificates
    • Calling phone number
  • Encryption of data transmission across wireless and land line networks.
  • Support of authentication by other vendor gateways (for example, Nokia).

Optimization and Scalability

Optimization software provides functions such as load balancing and high availability. It can optimize data transmission across networks to make network usage more efficient and improve related usage-based network charges.

Everyplace Wireless Gateway and clients perform the appropriate data compression, header reduction, TCP protocol optimization, WAP architecture optimizations, and connection management to address bandwidth, latency, and cost issues for IP over the mobile network environment.

WebSphere Edge Server manages Web transactions efficiently and helps solve the challenges of Web site response time, scalability, and availability.

  • Includes a robust caching proxy for scalability and performance improvements, and scalability and capacity planning improvements
  • Includes load balancing in the network dispatcher
  • Enables improved scalability and availability of Web, FTP, or other TCP-based server clusters, and provides mutual high-availability backup

Systems Management and Provisioning

Management software provides application, software, and subscriber management capabilities.

  • Tivoli Personalized Services Manager (TPSM) provides the infrastructure to enroll and service subscribers. It offers the ability for administrators to define service offerings for subscribers and host these services for multiple "customers". It also offers subscribers functions such as the ability to self-manage their subscriptions.
  • TPSM includes support for managing services for pervasive computing devices such as personal digital assistants (PDAs), cellular phones, palmtop computers, and other portable devices, and functionality such as configuration and software distribution, depending on the capabilities of the device.

Services

  • Everyplace Server, Service Provider V2.1, Everyplace Setup Manager, and the Everyplace Suite Manager provide integrated installation, configuration, and operation that simplifies administration and enables customers to install only the services that meet their business objectives. It automatically checks for prerequisite components and installs them if needed. The Everyplace Suite Manager gives system administrators a central access point for administrative operations.
  • Everyplace Server, Service Provider V2.1 also uses a lightweight directory access (LDAPV3) server that supports a variety of schema, referrals, authentication mechanisms, and related specifications.

Additional Software in Everyplace Server, Service Provider V2.1

The following programs are included to support application development and enable a complete solution for quick deployment:

  • WebSphere Application Server, Advanced Edition provides support for TPSM.
  • IBM HTTP Server
    • Provides HTTP server functions with additional security and performance enhancements
    • Is based on Apache HTTP Server
    • Provides easy-to-use application deployment management and server administration
    • Supports dynamic Web content generation
  • Java Developer's Kit provides tools and example routines for Java application development.

Additional Software Requirements

The following products are not provided with Everyplace Server, Service Provider V2.1 but are required to provide some of the functionality described in this announcement:

  • Lotus Sametime
  • Lotus Domino
  • Lotus Domino Everyplace Access
  • WebSphere Voice Server

Upgrades

WebSphere Everyplace Server, Service Provider Offering for Multiplatforms Version 2.1 is the replacement product for WebSphere Everyplace Suite Service Provider Edition Version 1.1 and WebSphere Everyplace Suite Enterprise Edition Version 1.1.

The pricing structure and software subscription options for both of the Version 1.1 editions are different than the software subscription options that are available for Everyplace Server, Service Provider V2.1. Therefore, the transition from either edition of WebSphere Everyplace Suite Version 1.1 to Everyplace Server, Service Provider V2.1 will be given individual attention by IBM for each customer to ensure the upgrade from Version 1.1 to Version 2.1 is equitable.

  • For customers who purchased a software subscription for either of the Version 1.1 Editions, the terms of their software subscription purchase will determine the specific upgrades to which the customer is entitled.

    Within approximately two weeks after this announcement, each Version 1.1 customer will be contacted by their IBM representative to discuss the new Everyplace Server Service Provider Offering V2.1 and upgrades that the customer may be entitled to receive.

Euro Currency

This program is not impacted by euro currency.

Key Prerequisites

Everyplace Server, Service Provider V2.1 requires:

  • Passport Advantage Agreement
  • Either AIX® 4.3.3, or later, or Sun Solaris 2.7, or Solaris 2.8
  • One of the following Internet browsers for Web browser-based administrative console:
    • Netscape Communicator Version 4.7
    • Netscape Navigator Version 4.08

Product Positioning

WebSphere Everyplace Server, Service Provider Offering for Multiplatforms Version 2.1 replaces IBM WebSphere Everyplace Suite Version 1.1, both the Service Provider Edition and the Enterprise Edition. Version 2.1 expands the capabilities of Version 1.1 editions and allows more tailored solutions for customers' mobile e-commerce needs.

WebSphere Everyplace Server, Service Provider Offering for Multiplatforms Version 2.1 allows customers to purchase only the functionality they require while delivering a consistent architecture to build upon, if and when desired. To meet these varying needs, Everyplace Server, Service Provider V2.1 can be ordered in different configuration options, from the complete full product to a more basic set of components that can be expanded at a later time.

Some customers will want to start with the complete, full Everyplace Server, Service Provider V2.1 package. Others may find that the basic configuration better meets their needs to get started.

The configuration options are:

  • WebSphere Everyplace Server, Service Provider Offering for Multiplatforms Version 2.1

    Everyplace Server, Service Provider V2.1 is the most complete and robust offering. It combines into one neatly integrated, performance-tuned package, all the middleware infrastructure needed to connect, adapt, manage, transform and scale today's Web applications and legacy data into tomorrow's pervasive applications.

    Everyplace Server, Service Provider V2.1 securely extends e-business not only to WAP phones and wirelessly connected PCs, but also to "sometimes connected" devices such as Workpads and PocketPCs, and "always connected" devices such as Residential Gateways, Internet Access Devices and Digital Set Top Boxes. For application developers, Everyplace Server, Service Provider V2.1 provides access to its pervasive services through IBM's industry leading WebSphere Studio and Visual Age Java tools. Everyplace Server, Service Provider V2.1 targets four major industry segments today with support for both AIX and Solaris platforms:

    • Wireless Service Providers (Wireless Carriers, Wireless ASPs, Wireless ISPs)
    • Large Financial enterprises
    • Large Retail enterprises
    • Large Travel and Transportation enterprises
  • WebSphere Everyplace Server, Service Provider Base Offering

    This configuration is the entry level offering for customers who wish to extend access to their e-business data. It does not provide the Everyplace Wireless Gateway function nor the Everyplace Synchronization Manager function. With this configuration, companies can provide their customers, business partners and employees secure access to e-business applications from virtually any place, and any device, including telephones.

    You can purchase WebSphere Everyplace Server, Service Provider Base Offering and add the Everyplace Wireless Gateway component and/or the Everyplace Synchronization Manager component. If you want the functionality provided by both of these components, you should order the full WebSphere Everyplace Server, Service Provider Offering V2.1.

    WebSphere Everyplace Server, Service Provider Base Offering is a prerequisite to either of the following options:

    • Everyplace Wireless Gateway for WebSphere Everyplace Server, Service Provider Base Offering — adds the functionality of Everyplace Wireless Gateway to the base offering.
    • Everyplace Synchronization Manager for WebSphere Everyplace Server, Service Provider Base Offering — adds the Everyplace Synchronization Manager functions to the base offering.

For assistance in deciding which is the best configuration for your specific environment, contact a Pervasive Computing Division specialist.

Related Products: Other products in the WebSphere Everyplace family may be of interest. These include:

  • Software Announcement 201-199 , dated June 26, 2001 (WebSphere Everyplace Server Enable Offering for Multiplatforms Version 1.1
  • Software Announcement 201-142 , dated May 8, 2001 (WebSphere Portal Server for Multiplatforms Version 1.2)

For information about accessing announcement letters of these and other related products, refer to the Reference Information section in this announcement.

National Language Support: Everyplace Server, Service Provider V2.1 has basic globalization support for all languages and is DBCD, BIDI, and Unicode-enabled. In addition, the program is translated into the following languages:

  • Chinese (Simplified)
  • Chinese (Traditional)
  • French
  • German
  • Italian
  • Japanese
  • Korean
  • Portuguese (Brazilian)
  • Spanish

All languages are included in the same code image, which is available worldwide. The language is selected during configuration.

Everyplace Server, Service Provider V2.1 will initially be available in English, then will be replaced by the multilingual code. Customers who receive the English version are entitled to the multilingual version, without additional charge, when it is available. Contact your IBM Pervasive Computing Division representative for more information.

Reference Information

More information about mobile and wireless computing, wireless devices, and wireless e-business can be found on the IBM Pervasive Computing Division Web site at:

Refer to other IBM announcements about information of related products. Announcements can be found at:

or

Refer to the following product announcements for more information about IBM products and services. Several of the components of Everyplace Server, Service Provider V2.1 are based on the technology and functionality provided in these products.

  • Software Announcement 201-196 , dated June 26, 2001 (IBM Everyplace Wireless Gateway Version 2.1)
  • Software Announcement 201-109 , dated April 17, 2001 (IBM Mobile Connect Version 2.5)
  • Software Announcement 200-350 , dated October 3, 2000 (IBM WebSphere Everyplace Suite Service Provider Version 1.1)
  • Software Announcement 200-349 , dated October 3, 2000 (IBM WebSphere Everyplace Suite Enterprise Edition Version 1.1)
  • Software Announcement 200-251 , dated July 25, 2000 (IBM WebSphere Application Server V3.5 Standard Edition)
  • Software Announcement 200-206 , dated June 27, 2000 (IBM WebSphere Edge Server V1.0)
  • Software Announcement 200-200 , dated June 27, 2000 (Tivoli Personalized Services Manager)
  • Software Announcement 201-128 , dated April 24, 2001 (IBM DB2 Universal Database® Version 7.2)
  • Software Announcement 201-148 , dated May 8, 2001 (IBM MQSeries Everyplace V1.2)
  • Software Announcement 200-380 , dated October 24, 2000 (IBM Transcoding Publisher)
  • Software Announcement 299-325 , dated October 26 1999 (IBM SecureWay Wireless Gateway for AIX V5.1)

Trademarks

 
Everyplace and WebSphere are trademarks of International Business Machines Corporation in the United States or other countries or both.
 
MQSeries, SecureWay, AIX, DB2 Universal Database, and PartnerWorld are registered trademarks of International Business Machines Corporation in the United States or other countries or both.
 
Microsoft is a trademark of Microsoft Corporation.
 
Windows is a registered trademark of Microsoft Corporation.
 
Java is a trademark of Sun Microsystems, Inc.
 
Tivoli is a registered trademark of International Business Machines Corporation or Tivoli Systems Inc. in the United States or other countries or both.
 
Domino is a trademark of Lotus Development Corporation.
 
Lotus and Lotus Notes are registered trademarks of Lotus Development Corporation.
 
Other company, product, and service names may be trademarks or service marks of others.

Business Partner Resources

Business partners, including independent software vendors, global and regional system integrators, and commercial application developers, have access to technical and support resources through PartnerWorld® for Developers and PartnerWorld for Software. The IBM Pervasive Computing PartnerWorld Web site at:

is continually updated with technical information. At this Web site there are links to developer education offerings, development tools, product technical information, and technical support resources. Also, in the Resource Center there are instructions to request an evaluation copy of the product. Additionally, a link to access Pervasive Computing Development Centers located around the world is on the Web site, where appointment for briefings, consultations, product porting assistance, solution verification, and performance testing can be scheduled.

PartnerWorld for Software offers business partners the resources needed for marketing, enablement, and support for go-to-market programs to create new revenue and marketing opportunities. Included resources are:

  • Sales and technical education
  • Marketing and sales support
  • Product technical support
  • Incentives
  • Financing
  • Relationship marketing

Business partners for Pervasive Computing are encouraged to join PartnerWorld at:

Additionally, Pervasive Computing should be included as an interest area when initially registering or updating in their profile.

Offering Information

Product information is available through Offering Information (OITOOL) at:

Publications

No printed publications are shipped with this program. All documentation is provided in softcopy form with the program code. The publications are in PDF format for viewing and printing by the customer.

Technical Information

Hardware Requirements

Everyplace™ Server, Service Provider V2.1 requires one of the following environments:

  • RS/6000® with AIX® Version 4.3.3, or later, with AIX 4.3.3 PTF levels installed
  • Sun with Sun Solaris 2.7 or 2.8 installed

The exact system and available disk space requirements will vary depending on the Everyplace Server, Service Provider V2.1 components that are selected for installation and the number of subscribers, applications, and resources to be supported in each customer environment.

Everyplace Server, Service Provider V2.1 includes support for many client device types, including:

  • Windows® CE devices
  • ThinkPads and laptops
  • Palm OS devices
  • IBM WorkPads
  • WAP phones

Software Requirements

Everyplace Server, Service Provider V2.1 requires:

  • Either AIX 4.3.3, or later, with AIX 4.3.3 PTF levels, or Sun Solaris 2.7 or 2.8
  • One of the following Internet browsers for Web browser-based administrative console:
    • Netscape Communicator Version 4.7
    • Netscape Navigator Version 4.08

Customers may include other applications, such as Firewalls, as required for their specific situation.

For more information about Everyplace Server, Service Provider V2.1, refer to the Pervasive Computing Division Web site at:

Additional details about some of the Everyplace Server, Service Provider V2.1 components may be found in the announcement letters listed in the Reference Information section of this announcement.

Limitations: WebSphere™ Everyplace Server, Service Provider Offering for Multiplatforms Version 2.1 includes some programs that have limited use license terms and conditions. These programs are to be used only in conjunction with Everyplace Server, Service Provider V2.1. For full use outside of the Everyplace Server, Service Provider V2.1 environment, the customer should acquire separate licensing for these products. Refer to the Terms and Conditions section in this announcement. The specific limitations are included in the License Information that is provided with the Everyplace Server, Service Provider V2.1 product.

Planning Information

Customer Responsibilities: It is strongly recommended that each customer develop an integration plan for Everyplace Server, Service Provider V2.1, including an appropriate integration services agreement with IBM Global Services or other capable integration service provider.

It is also strongly recommended that Passport Software Subscription and Support options be acquired in conjunction with the product and license.

Contact your Pervasive Computing Division representative or IBM Global Services representative for more help with determining the best solution for your specific environment.

Customer Support

Direct customer support is available via Passport Advantage Support or IBM Support Line. Instructions for obtaining support are provided when the support agreement is signed.

These fee services enhance customers' productivity by providing voice and electronic access into the IBM support organization. Direct support includes help answer questions pertaining to usage and suspected software defects for eligible products.

It is expected that customers who purchase Everyplace Server, Service Provider V2.1 will also purchase direct customer support.

For more information about support, call 800-IBM-4YOU (426-4968), contact your IBM representative, or visit the Passport Advantage Web site at:

Packaging: WebSphere Everyplace Server, Service Provider Offering for Multiplatforms Version 2.1 is available only to Passport Advantage customers. Eligible customers may electronically download the product. A Passport Advantage Media Pack is also available.

Refer to the Product Positioning topic in this announcement for information about the configuration options that are available for Everyplace Server, Service Provider V2.1.

Ordering Information

Everyplace Server, Service Provider V2.1 pricing implements IBM Value Units and ordering quantities are based on the number of users (in increments of 50 users). Value Units provide a licensing methodology that reduces complex ordering structures to a single orderable item. Value Units are used to determine the license quantities, are product specific, and cannot be transferred to another product. Licensing is required for the total number of users in each Everyplace Server, Service Provider V2.1 environment.

This pricing structure provides the following financial benefits:

  • Pay only for the number of users (in increments of 50 users) you have
  • Reduces the cost per user by reducing the required number of Value Units per 50 users as the total number of users increases
  • Uses the one Usage Level that contains your total number of users at the time of purchase; you do not have to accumulate or purchase Value Units up through the lower usage levels
  • Previous purchases count when additional users are added during subsequent transactions

This product is available in the following configuration options:

  1. IBM WebSphere Everyplace Server, Service Provider Offering for Multiplatforms Version 2.1
  2. WebSphere Everyplace Server, Service Provider Base Offering

    Either or both of the following options may be ordered at the same time as the Base Offering or may be added to the Base Offering at a later time. Both of these options require WebSphere Everyplace Server, Service Provider Base Offering as a prerequisite.

    • Everyplace Wireless Gateway for WebSphere Everyplace Server, Service Provider Base Offering
    • Everyplace Synchronization Manager for WebSphere Everyplace Server, Service Provider Base Offering

Refer to the Product Positioning section of this announcement for further explanation of these configuration options.

Value Unit Table for WebSphere Everyplace Server, Service Provider Offering Version 2.1

                                       Value Units Per 50 Users
 
                              WebSphere
                              Everyplace WebSphere  Wireless Synchron
                               Server,   Everyplace Gateway  Manager
                               Service    Server,     for      for
Usage                          Provider   SP Base   SP Base  SP Base
Level Number of Users          Offering   Offering  Offering Offering
 
  1            1 to      5,000   642        237       280      285
  2        5,001 to     50,000   390        100       162      225
  3       50,001 to    150,000   266         50       103      180
  4      150,001 to    500,000    90         23        45       45
  5      500,001 to  1,000,000    64         18        32       30
  6    1,000,001 to  3,000,000    51         12        27       25
  7    3,000,001 to 10,000,000    38         10        18       20
  8   10,000,001 to 20,000,000    29         7         14       15
  9   20,000,001 or more          18         4         9        10

Contact your IBM representative or authorized Business Partner if you need assistance in determining the appropriate number of Value Units required for your environment.

Determining Required Number of Value Units

The following examples demonstrate the logic used to determine the required number of Value Units. These examples use the full Everyplace Server, Service Provider V2.1 requirements, but the same methodology applies to each of the options.

Example 1: Assume that you want to start using Everyplace Server, Service Provider V2.1 with only a portion of your users, then at a later date, add the rest of your users. You may do this with two transactions.

Part 1 — Initial Transaction

Assume you want to license only 1,234 of your users for the initial startup of using Everyplace Server, Service Provider V2.1.

How to Calculate Required Value Units             Result
 
1. Round up the number of users to the            1,250 users
   nearest 50 and identify the                    (Level 1)
   applicable Usage Level.
 
2. Divide the rounded-up number of                25 groups
   users by 50 to determine the number            of 50
   of 50-user groups.
 
3. Refer to Usage Level 1 (the applicable         642 Value
   level for this example) to determine           Units per
   the required number of Value Units             50 users
   for each 50-user group.
 
4. Multiply the number of groups by               25 x 642
   the number of Value Units required             = 16,050
   for each group.
 
   If the result is not a multiple of             16,050
   five, round up to the nearest five.
 
5. Order the total number of required             Order 16,050
   Value Units.                                   Value Units

Part 2 — Subsequent Transaction

At a later date, you are now ready to add the remainder of your users, bringing your total number of users to 12,552. You have already acquired 16,050 Value Units in your initial transaction.

How to Calculate Required Value Units             Result
 
1. Round up the total number of users             12,600 users
   to the nearest 50 and identify                 (Level 2)
   the Usage Level.
 
2. Divide the number of users by 50.              252 groups
                                                  of 50 users
 
3. Identify the number of Value Units             390 Value
   per 50 users in the Usage Level                Units per
   that contains the total number                 50 users
   of your users.                                 (Level 2)
 
4. Multiply the total number of                   252 x 390
   groups of users by the Value                   = 98,280
   Units in that one Usage Level.
 
5. Round up to the nearest five                   98,280
   Value Units.
 
6. Subtract the number of Value Units             98,280 --
   acquired in your previous                      16,050
   transaction.                                   = 82,230
 
7. Order the number of Value Units                Order 82,230
   required for this transaction.                 Value Units

Example 2: If you start with 600 users, the required number of Value Units is 7,705. That is 600 divided by 50 = 12, then multiply 12 times 642 (Value Units per 50 Users in Usage Level 1). This equals 7,704 which is then rounded up to 7,705. You should order 7,705 Value Units to license your 600 users.

If, at a later date, you wish to increase your total number of users to 6,000, the total required Value Units is 46,800. That is 6,000 divided by 50 = 120, then multiply 120 by 390 (Value Units per 50 Users in Usage Level 2) for a total of 46,800 Value Units required to license your total 6,000 users. However, since you have already acquired 7,705 Value Points in your initial transaction, you need to order only 39,095 Value Units in this transaction to bring your total of Value Units purchased to 46,800.

If you decide to start with 6,000 users (Usage Level 2), you should order 52,080 Value Units (120 x 390 = 46,800).

You always use the Usage Level that represents the total number of users at that time in your environment.

Passport Advantage

Orders are placed through the Lotus® Ordering System for Passport Advantage. In addition to licensing, customers should order software subscription and support options.

Part Numbers for WebSphere Everyplace Server, Service Provider Offering

                                                       Part
Program Name                                           Number
 
Volume Purchase Order (VPO) Options
 
Lic WES, Service Provider                              D50B8LL
  Offering V2.1 Value
Lic/SW Sub WES, Service Provider                       D50B9LL
  Offering V2.1 1 Anniv
Lic/SW Sub WES, Service Provider                       D50C0LL
  Offering V2.1 2 Anniv
SW Sub Renewal WES, Service Provider                   E0030LL
  Offering V2.1
SW Sub WES, Service Provider Offering                  D50C1LL
  V2.1 1 Anniv
SW Sub WES, Service Provider Offering                  D50C2LL
  V2.1 2 Anniv
 
Contract (CO) Options
 
Lic/SW Sub WES, Service Provider                       D50C3LL
  Offering V2.1 1 Anniv
Lic/SW Sub WES, Service Provider                       D50C4LL
  Offering V2.1 2 Anniv
SW Sub Renewal WES, Service Provider                   E0031LL
  Offering V2.1
SW Sub WES, Service Provider Offering                  D50C5LL
  V2.1 1 Anniv
SW Sub WES, Service Provider Offering                  D50C6LL
  V2.1 2 Anniv
 
CO Support Options
 
Supt WES, Service Provider Offering                    D50C7LL
  V2.1 1 Anniv
Lic/SW Sub/Supt WES, Service Provider                  D50C8LL
 
  Offering V2.1 1 Ann
Lic/SW Sub/Supt WES, Service Provider                  D50C9LL
  Offering V2.1 2 Ann
SW Sub/Supt WES, Service Provider                      D50D0LL
  Offering V2.1 1 Anniv
SW Sub/Supt Renewal WES, Service                       E0032LL
  Provider Offering V2.1
 
Media Packs
 
WES, Service Provider Offering V2.1                    BK004NA
  Media Pack (English)
WES, Service Provider Offering V2.1                    BK008ML
  Media Pack (Multil)
 
Part Numbers for WebSphere Everyplace Server,
Service Provider Base Offering
 
Volume Purchase Order (VPO) Options
 
License WES Service Provider Offer Base                D5081LL
License/SW Sub WES Service Provider                    D5082LL
  Offer Base 1 Anniv
License/SW Sub WES Service Provider                    D5084LL
  Offer Base 2 Anniv
SW Sub Renewal WES Service Provider                    E0021LL
  Offer Base
                                                       Part
Program Name                                           Number
 
SW Sub WES Service Provider Offer                      D5085LL
  Base 1 Anniv
SW Sub WES Service Provider Offer                      D5086LL
  Base 2 Anniv
 
Contract (CO) Options
 
License/SW Sub WES Service Provider                    D5087LL
  Offer Base 1 Anniv
License/SW Sub WES Service Provider                    D5090LL
  Offer Base 2 Anniv
SW Sub Renewal WES Service Provider                    E0023LL
  Offer Base
SW Sub WES Service Provider Offer                      D5092LL
  Base 1 Anniv
SW Sub WES Service Provider Offer                      D5093LL
  Base 2 Anniv
 
CO Support Options
 
Supt WES Service Provider Offer                        D5094LL
  Base 1 Anniv
Lic/SW Sub/Supt WES Service Provider                   D5095LL
  Offer Base 1 Anniv
Lic/SW Sub/Supt WES Service Provider                   D5096LL
  Offer Base 2 Anniv
SW Sub/Supt WES Service Provider                       D5099LL
  Offer Base 1 Anniv
SW Sub/Supt Renewal WES Service                        E0025LL
  Provider Base Offer
 
Media Packs
 
IBM WES Service Provider Offer Base --                 BK005NA
  Media Pack (Eng)
IBM WES Service Provider Offer Base --                 BK009ML
  Media Pack (Multi)
 
Part Numbers for Everyplace Wireless Gateway
for WebSphere Everyplace Server, Service Provider
Base Offering
 
Volume Purchase Order (VPO) Options
 
License Everyplace Wire Gate                           D50F8LL
  WES SPBO Value
License/SW Sub Everyplace Wire Gate                    D50F9LL
  WES SPBO Val 1 Anniv
License/SW Sub Everyplace Wire Gate                    D50G0LL
  WES SPBO Val 2 Anniv
SW Sub Renewal Everyplace Wire Gate                    E0039LL
  WES SPBO Value
 
SW Sub Everyplace Wire Gate WES SPBO                   D50G1LL
  Value 1 Anniv
SW Sub Everyplace Wire Gate WES SPBO                   D50G2LL
  Value 2 Anniv
 
Contract (CO) Options
 
License/SW Sub Everyplace Wire Gate                    D50G3LL
  WES SPBO Val 1 Anniv
License/SW Sub Everyplace Wire Gate                    D50G4LL
  WES SPBO Val 2 Anniv
SW Sub Renewal Everyplace Wire Gate                    E0040LL
  WES SPBO Value
SW Sub Everyplace Wire Gate WES SPBO                   D50G5LL
  Value 1 Anniv
SW Sub Everyplace Wire Gate WES SPBO                   D50G6LL
  Value 2 Anniv
                                                       Part
Program Name                                           Number
 
CO Support Options
 
Supt Everyplace Wire Gate WES                          D50G7LL
  SPBO Value 1 Anniv
Lic/SW Sub/Supt Everyplace Wire                        D50G8LL
  Gate WES SPBO Val 1 Anniv
Lic/SW Sub/Supt Everyplace Wire                        D50G9LL
  Gate WES SPBO Val 2 Anniv
SW Sub/Supt Everyplace Wire Gate                       D50H0LL
  WES SPBO Val 1 Anniv
SW Sub/Supt Renewal Everyplace                         E0041LL
  Wire Gate WES SPBO Value
 
Media Packs
 
Everyplace Wire Gate WES SPBO                          BK006NA
  Media Pack (English)
Everyplace Wire Gate WES SPBO                          BK010ML
  Media Pack (Multilanguage)
 
Part Numbers for Everyplace Synchronization
Manager for WebSphere Everyplace Server,
Service Provider Base Offering
 
Volume Purchase Order (VPO) Options
 
License Everyplace Sync Mngr                           D50H1LL
  WES SPBO Value
License/SW Sub Everyplace Sync Mngr                    D50H2LL
  WES SPBO Val 1 Anniv
License/SW Sub Everyplace Sync Mngr                    D50H3LL
  WES SPBO Val 2 Anniv
SW Sub Renewal Everyplace Sync Mngr                    E0042LL
  WES SPBO Value
SW Sub Everyplace Sync Mngr WES SPBO                   D50H4LL
  Value 1 Anniv
SW Sub Everyplace Sync Mngr WES SPBO                   D50H5LL
  Value 2 Anniv
 
Contract (CO) Options
 
License/SW Sub Everyplace Sync Mngr                    D50H6LL
  WES SPBO Value 1 Ann
License/SW Sub Everyplace Sync Mngr                    D50H7LL
  WES SPBO Val 2 Anniv
SW Sub Renewal Everyplace Sync Mngr                    E0043LL
  WES SPBO Value
SW Sub Everyplace Sync Mngr WES SPBO                   D50H8LL
  Value 1 Anniv
SW Sub Everyplace Sync Mngr WES SPBO                   D50H9LL
  Value 2 Anniv
 
CO Support Options
 
Supt Everyplace Sync Mngr                              D50HALL
  WES SPBO Value 1 Anniv
Lic/SW Sub/Supt Everyplace Sync                        D50HBLL
  Mngr WES SPBO Val 1 Anniv
Lic/SW Sub/Supt Everyplace Sync                        D50HCLL
  Mngr WES SPBO Val 2 Anniv
SW Sub/Supt Everyplace Sync                            D50HDLL
  Mngr WES SPBO Val 1 Anniv
SW Sub/Supt Renewal Everyplace                         E0044LL
  Sync Mngr WES SPBO Value
 
Media Packs
 
Everyplace Sync Mngr WES SPBO                          BK007NA
  Media Pack (English)
Everyplace Sync Mngr WES SPBO                          BK011ML
  Media Pack (Multilanguage)

Upgrades

WebSphere Everyplace Server, Service Provider Offering for Multiplatforms Version 2.1 replaces both the Service Provider Edition and the Enterprise Edition of WebSphere Everyplace Suite Version 1.1.

Everyplace Server, Service Provider V2.1 pricing and software subscription is structured differently than either of the Version 1.1 editions.

To ensure that each WebSphere Everyplace Suite Version 1.1 customer who purchased software subscription receives the correct upgrade entitlements for Everyplace Server, Service Provider V2.1, each eligible customer will be contacted by IBM to review and evaluate their specific situation.

The terms of the customer's Version 1.1 subscription options will determine the specific Version 2.1 upgrades to which the customer is entitled.

Within approximately two weeks after this announcement, your IBM Pervasive Computing Division representative will contact you to discuss the new product and evaluate your eligibility for upgrades and licensing.

If you are using Version 1.1 but did not purchase a software subscription option, you may contact your IBM representative to discuss the most appropriate Version 2.1 options for you.

Terms and Conditions

Licensing: IBM International Program License Agreement (IPLA). Proofs of Entitlement are required for all authorized use.

License Information (LI) Form Number: The LI is provided in the program software.

Limited Warranty: Yes

Program Services: Basic Program Services are provided as part of the IBM basic software license agreement as described in the IPLA/LI of the product. These services offer a method of reporting code-related problems for IBM licensed software products.

Program Services will be available for WebSphere Everyplace Server, Service Provider Offering for Multiplatforms Version 2.1 through December 31, 2002.

Additional fee support is available through the IBM Operational Support Services — Support Line and Passport Advantage Support.

This program will be subject to the terms of the IBM IPLA included in the program software.

Money-Back Guarantee: Two-month, money-back guarantee

Copy and Use on Home/Portable Computer: No

Volume Orders (IVO): No

Passport Advantage Applies: Yes

Passport Advantage Subscription Applies: Yes

Upgrades: Customers can acquire upgrades up to the currently authorized level of use of the qualifying programs.

Usage Restriction: Yes

Everyplace Server, Service Provider V2.1 includes some other IBM programs that have unique terms and conditions, in addition to the terms and conditions of the IPLA. These unique terms and conditions are in the LI that are provided with the Program.

Program-unique Terms

The IBM WebSphere Everyplace Server, Service Provider Offering (the "Program" or "WES") consists of several components. Program components may be used only within the Program environment. In addition, any client function elements or code included with components of the Program may be used only in conjunction with such component of the Program, subject to any additional restrictions below. The Program is priced with "IBM Value Units," which are used to determine the required number of Program licenses, are Program specific, and cannot be transferred to another IBM product. The required number of Program licenses is based on the number of users authorized to access the Program environment.

For customers using the Program in connection with providing hosting/ASP services to third party end user customers, as an additional prerequisite to such use of the Program, you must also agree to the Application Solution Provider Addendum to the IBM Lotus International Passport Advantage Agreement (the "Addendum"). If you are not a Lotus Passport™ customer, such additional terms will be provided to you in a Supplement to this License Information Document. By using the Program, you agree to be bound by the additional terms of the Supplement.

The Program may contain cryptography which is subject to special export licensing requirements of the U.S. Department of Commerce or other countries. Refer to the Program documentation or consult your IBM representative for details on the available level of encryption.

Some of the components of the Program are provided in source code form. Notwithstanding anything to the contrary in the IBM International Program License Agreement ("Agreement"), Program Services are only provided for the unmodified, binary code versions of these components included in Program packaging, and not for the source code for these components or for any modifications of such components you may create. IBM is providing this source code on an "AS IS" BASIS, WITHOUT WARRANTY OF ANY KIND (EITHER EXPRESS OR IMPLIED) INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AND ANY WARRANTY OF NON-INFRINGEMENT.

In addition to the terms above, certain components of the Program have Program-unique terms which are identified below, and which apply to the referenced component of the Program.

For WebSphere Edge Server

This component of the Program includes Cyber Patrol software components provided by SurfControl. These components require lists generated by SurfControl to function properly. The Program includes a version of these lists; however, the lists included in the packaging for the Program will be outdated by the time you receive them and are provided by IBM on an "AS-IS" basis without program services and without warranty of any kind. The packaging for the Program may include a trial subscription to receive updated versions of these lists directly from SurfControl. Unless the packaging for the Program provides notice to the contrary, you must activate this trial subscription directly with SurfControl and obtain updated versions of the list directly from SurfControl. IBM does not provide any warranties or program services for lists obtained from SurfControl.

For MQSeries® Everyplace

Mobile device platform use authorizations (which are recorded on Proof of Entitlement documents) licenses are required to use the MQSeries Everyplace device program (other than for purposes of internal code development and testing) on certain client platforms.

These licenses do not entitle the user:

  1. To use the MQSeries Everyplace Bridge; or
  2. To run on certain server platforms, such as Microsoft™ Windows 2000 Server, specified in published lists available via the Web site listed below.

Refer to http://www.ibm.com/software/mqseries for further details.

For WebSphere Transcoding Publisher

WebSphere Transcoding Publisher consists of, but is not limited to, a functional framework ("Framework"), transcoders, device profiles, development toolkit, documentation, and installation and administrative capability.

WebSphere Transcoding Publisher contains JavaBeans, (each referred to below as "Components") that, subject to the Agreement, may be used by you in other products within your enterprise.

Notwithstanding any other terms in the Agreement, your license to use WebSphere Transcoding Publisher is conditioned on you not using WebSphere Transcoding Publisher to access, process, distribute or manipulate (collectively, "Filter") any materials unless you have the right ("Rights") to Filter such materials using WebSphere Transcoding Publisher because you (i) own the materials or (ii) have acquired sufficient rights to so Filter the materials. You also represent and warrant that if you do Filter any materials using WebSphere Transcoding Publisher, you have the Rights to so Filter the materials.

Transcoders created by you or another third party (each referred to below as "Your Transcoders") can also, subject to the Agreement, be used with the Framework.

Subject to the Agreement and all terms and conditions in this section, IBM grants you the rights to reproduce Components and include the unmodified Components in your products ("Your Products").

Subject to the Agreement and all terms and conditions in this section, IBM grants you the rights to use Your Transcoders with the Framework.

IBM DOES NOT PROVIDE ANY WARRANTY FOR YOUR PRODUCTS OR YOUR TRANSCODERS. IBM'S WARRANTY OBLIGATIONS WITH RESPECT TO THE COMPONENTS AND THE FRAMEWORK ARE LIMITED TO THOSE SET FORTH UNDER "LIMITED WARRANTY" IN THE AGREEMENT. YOU, AND NOT IBM, ARE RESPONSIBLE FOR THE OVERALL RESULTS ACHIEVED BY YOUR PRODUCTS AND YOUR TRANSCODERS.

For WebSphere Application Server, Advanced Edition

WebSphere Application Server (WAS) consists of the following software components: Application Server, Admin Client, IBM HTTP Server, Distributed Debugger, SecureWay® Directory, and DB2 Universal Database® (UDB).

ADMIN CLIENT, DISTRIBUTED DEBUGGER COMPONENTS: Notwithstanding anything in the Agreement to the contrary, you are authorized to install and use an unlimited number of copies of the Admin Client and Distributed Debugger components of WAS on any of your machines.

ADDITIONAL RESTRICTED USE COPIES: In addition to the rights and licenses granted to you under the Agreement, you may install and use additional copies of WAS under the terms and conditions of the license agreements installed with WAS in the "DEVLIC" directory. Among other things, these license agreements limit your use of such additional copies of WAS to use for internal evaluation and for the development, demonstration and testing of applications which use WAS, and not for the deployment or execution of any such applications, which requires the acquisition of a full authorization to WAS.

THIRD PARTY CODE: WAS contains certain third party code which is provided to you under terms and conditions which are different from the Agreement, or which requires IBM to provide you with certain notices and/or information. IBM WILL IDENTIFY ANY SUCH THIRD PARTY CODE IN THE "README" FILE ASSOCIATED WITH WAS, OR IN A FILE OR FILES REFERENCED IN THE WAS "README" FILE AND SHALL INCLUDE ANY ASSOCIATED TERMS AND CONDITIONS, NOTICES AND OTHER RELATED INFORMATION THEREIN. By using or not uninstalling such third party code after the initial installation of such third party code (thereby giving you access to all such terms and conditions, notices and information), you acknowledge and agree to all such terms and conditions, notices and information, including those provided only in the English language.

IBM HTTP SERVER AND THE APACHE HTTP SERVER: The IBM HTTP Server component of WAS includes software developed by The Apache Group for use in the Apache HTTP Server project http://www.apache.org/ see='' cap='' txt=''. In addition, WAS is accompanied by source code for the Apache HTTP Server. The portions of the IBM HTTP Server which are based on software developed by The Apache Group and the source code for the Apache HTTP Server are Copyright © 1995-1999 The Apache Group. All rights reserved. Your use of the source code for the Apache HTTP Server accompanying the Program is subject to the terms and conditions of the license from The Apache Group, which is reproduced in the "ReadMe" file associated with WAS or in a file or files referenced by the WAS "ReadMe" file, and not the Agreement. In particular, IBM is providing the source code for the Apache HTTP Server on an "AS IS" BASIS, WITHOUT WARRANTY OF ANY KIND (EITHER EXPRESS OR IMPLIED) INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AND ANY WARRANTY OF NON-INFRINGEMENT. You may not disclose the results of any benchmark test of IBM HTTP Server to any third party without IBM's prior written approval. Notwithstanding anything to the contrary in the Agreement, you are authorized to install and use an unlimited number of copies of the IBM HTTP Server component of WAS on any of your machines, provided that only one such copy of IBM HTTP Server will be subject to the representations and warranties of the Agreement and will be eligible for Program Services.

For DB2® UDB, Enterprise Edition

The Program includes portions of DB2 UDB. You are authorized to install and use one copy of these components only in association with your licensed use of the Program for the storage and management of data used and generated by the Program, and not for other data management purposes. For example, this license does not include inbound connections to the database from other applications for queries or report generation. You are authorized to install and use these components only with and on the same machine as the Program.

For Sametime Everyplace

Only end users with a valid Sametime license are permitted to access Sametime Everyplace. In addition, you must acquire one Sametime Everyplace license for every user who accesses Sametime Everyplace. You may install Sametime Everyplace on as many servers as necessary to support the users. Your acquisition of Sametime Everyplace entitles you to one copy of the Domino™ Server and one copy of the Domino Everyplace SMS Server. You may not make any copies of the Domino Everyplace SMS Server and you may install one copy of the Domino Server on every server on which you install a copy of Sametime Everyplace; provided however, that you may use the Domino Everyplace SMS copy and the Domino Server copies for the sole and exclusive purpose of providing users access to Sametime Everyplace.

For Tivoli® SecureWay Policy Director

WES includes components of Tivoli SecureWay Policy Director. You are entitled to install, from the media provided with WES, up to your authorized use, Tivoli SecureWay Policy Director components required to directly support WES. For use of Tivoli SecureWay Policy Director components other than in direct support of your authorized use of WES, you must acquire a full use authorization for Tivoli SecureWay Policy Director.

Tivoli SecureWay Policy Director contains several server components and a client component. The DCE components included with this Program can only be used to access Tivoli SecureWay Policy Director Server Components.

You may only use the DB2 UDB component of the Tivoli SecureWay Policy Director in direct support of your authorized use of Tivoli SecureWay Policy Director.

You understand and agree that Tivoli SecureWay Policy Director contains software from RSA Data Security, Inc. ("RSA Code"). You may not modify or directly access the RSA Code or its functions, except through the function calls of the Program, which may not be modified. In addition, Tivoli SecureWay Policy Director contains Standard Template Library software ("STL Software") from Silicon Graphics Computer Systems, Inc. ("SG STL Software") and Hewlett-Packard Company ("HP STL Software"). SG STL Software is copyright 1996-1999 Silicon Computer Systems, Inc. and HP STL Software is copyright 1994 Hewlett-Packard Company. STL Software may be found on the Web at http://www.sgi.com/Technology/STL and other places. Permission to use, copy, modify, distribute and sell the SG STL Software and HP STL Software and their documentation for any purpose is hereby granted without fee, provided that the above copyright notice appears in all copies and that both that copyright notice and this permission notice appear in supporting documentation. Neither Silicon Graphics, Hewlett-Packard nor IBM makes any representations about the suitability of the SG STL Software or HP STL Software for any purpose. The SG STL Software and HP STL Software are each provided "AS IS" without express or implied warranty.

U.S. Government Users' Restricted Rights —

Use, duplication, or disclosure restricted by the GSA ADP Schedule Contract with the IBM Corporation.

IBM Operational Support Services — Support Line: Yes

Other Support: Passport Advantage

AIX/UNIX® Upgrade Protection Applies: No

Entitled Upgrade for Current AIX/UNIX Upgrade Protection Licensees: No

AS/400® Software Subscription Applies: No

Variable Charges Apply: No

Educational Allowance Available: Not applicable

Prices

Passport Advantage Prices

For Passport Advantage information and prices, contact your IBM representative or your authorized Business Partner. Additional information is available on the Passport Advantage Web site at:

Support Services

Contact your sales channel for IBM Operational Support Services — Support Line pricing information.

Upgrades and Replacements: Customers who purchased WebSphere Everyplace Suite Version 1.1 (either the Service Provider Edition or the Enterprise Edition) will be contacted by their Pervasive Computing Division representative or authorized Business Partner to review the eligibility to receive the upgraded program.

Customer Financing: IBM Global Financing offers attractive financing to credit-qualified commercial and government customers and Business Partners in more than 40 countries. IBM Global Financing is provided by the IBM Credit Corporation in the United States. Offerings, rates, terms, and availability may vary by country. Contact your local IBM Global Financing organization. Country organizations are listed on the Web at:

Trademarks

 
Everyplace and WebSphere are trademarks of International Business Machines Corporation in the United States or other countries or both.
 
AIX, RS/6000, MQSeries, SecureWay, DB2 Universal Database, DB2, and AS/400 are registered trademarks of International Business Machines Corporation in the United States or other countries or both.
 
Microsoft is a trademark of Microsoft Corporation.
 
Windows is a registered trademark of Microsoft Corporation.
 
UNIX is a registered trademark is a registered trademark of the Open Company in the United States and other countries.
 
Tivoli is a registered trademark of International Business Machines Corporation or Tivoli Systems Inc. in the United States or other countries or both.
 
Lotus Passport and Domino are trademarks of Lotus Development Corporation.
 
Lotus is a registered trademark of Lotus Development Corporation.
 
Other company, product, and service names may be trademarks or service marks of others.