IBM United States
Software Announcement 201-094
April 10, 2001

Tivoli Software Distribution 4.1 and Tivoli Management Framework 3.7.1 Extend Your Enterprise Systems Management Capabilities

 ENUS201-094.PDF (66KB)


At a Glance

Tivoli Software Distribution 4.1, using the infrastructure provided by Tivoli Management Framework 3.7.1, can ease software deployment in large distributed networks by:

  • Providing a centralized software management system
  • Facilitating superior software package preparation
  • Distributing files to systems simultaneously throughout your enterprise
  • Supporting full automation of the software distribution and installation process
  • Supporting mobile users to distribute and install software when convenient to their needs
  • Improving remote distribution and enhancing scalability in large enterprises
  • Adding firewall enablement and Service Socket Layer 3 encryption support for privacy and integrity

For ordering, contact:

Your IBM representative, an IBM Business Partner, or IBM Americas Call Centers at 800-IBM-CALL (Reference: YE001).

Overview

Now you can automate many tasks related to the management of your environment and can install software faster and more easily with the combined enhancements found in Tivoli® Software Distribution (TSD) 4.1 and Tivoli Management Framework (TMF) 3.7.1.

TSD V4.1

By eliminating many of the manual tasks to install, configure, and update software on numerous systems, TSD provides an efficient scalable solution to software deployment problems. Enhancements have been made to:

  • Software Packaging
    • New wizard to create software packages that contain a Microsoft™ Software Installer (MSI) package
    • Insert software and hardware dependencies into the software package
    • Provide version checking of software packages
  • Administration and Automation
    • Change and Configuration Management (CCM) can provide the capability to specify the combination of software packages that satisfies the business need for a set of workstation users within an enterprise.
    • The Activity Planner is an automation tool that can enable you to schedule a group of activities and to submit, monitor, and control these activities.
  • Delivery
    • Byte-level-difference provides the capability to distribute delta packages to help reduce network utilization.
    • An enhanced Web interface provides a tool for mobile users connected to the central site through the Internet to help access software packages they are subscribed to.
    • A basic data movement capability supports the distribution and collection of files from machines in a Tivoli Management Environment™.
    • In conjunction with the Mobile Interface provided by TMF 3.7.1, mobile users can now have more control of when distributions will occur.
  • Installation
    • Provide the capability to install supported operating systems on new systems that do not have an operating system installed

TMF 3.7.1

The TMF 3.7.1 upgrade only release for a 3.7 installation focuses on providing security enhancements by providing:

  • Firewall enablement through Bulk Data Transfer proxy mechanism as well as SSL3-based encryption for privacy and data integrity

Key Prerequisites

TMF 3.7.1

Planned Availability Date

April 20, 2001

Description

Tivoli Software Distribution (TSD) 4.1 is an application that can install and configure software across homogeneous or multiplatform enterprise networks. It can:

  • Deploy new applications
  • Update existing software with newer versions
  • Install operating systems on new machines
  • Synchronize software releases on distributed systems

The remote, receiving systems can be configured with UNIX®, Windows NT®, Windows® 98, Windows 2000, NetWare, OS/400®, or OS/2® operating systems.

TSD 4.1 can enhance the Software Package Editor, a package preparation facility that provides several ways to create and edit software packages for distribution. The Software Package Editor makes use of a simplified single file format, called the Software Package, for content packaging. Software packages can be generated by different means, including:

  • Importing Microsoft Software Installer (MSI) packages into a software package using the wizard provided with TSD 4.1
  • Visual editing performed by use of the Software Package Editor
  • Automatic generation, using AutoPack technology
  • Text editing of package definitions

All of the techniques used to create software packages are based on the single file format of the software package. Therefore, regardless of the technique used, the resulting package will be identical.

Central Point of Control for Automated Software Distribution

With TSD, you can establish a central point of control for automated software distribution. Through use of variables, which allow you to make the software package more generic, and conditions, which allow you to define the circumstances under which a specific action will take place, you can expand the flexibility of the software package. This can eliminate the need to create a different package for each type of platform within your enterprise. With software and hardware dependencies , you can ensure the package is installed only if the necessary prerequisites are satisfied. With software package version checking , you can prevent the installation of down-level software and can ensure the software package status is consistent. These powerful tools allow you to make good use of your time and resources.

In addition, TSD supports some common third party packaging formats, and content prepared in these formats and their associated utilities and response files can be incorporated within the Software Package.

The Activity Planner is a TSD feature that can improve administrator efficiency and can enhance scalability by enabling you to define activities, schedule their execution, submit them to be executed, monitor, and control their outcome. Activities can be single operations that are performed on a set of targets at specified times. Operations can include TSD 4.1 operations or Tivoli Management Framework (TMF) tasks. Operations can have dependencies among them which define circumstances under which the operation should be executed.

Change Configuration Management Helps Manage Software Changes

Change Configuration Management (CCM) , together with the Activity Planner, can support software distribution management and change management in a large network by managing groups of workstations as single entities. CCM can help you to manage frequent software changes to different groups of workstations by:

  • Keeping track of software already installed
  • Helping you decide which workstations need a certain version of software
  • Providing a scalable and flexible way of specifying the required hardware and software machine configuration.

With CCM, you can manage software by grouping software packages and subscribers into a reference model that represents a workstation profile. Using this grouping, CCM can help to ensure that the target workstations are maintained at the specified level. The workstation reference model can enable you to manage workstation software based on the role the workstation plays within the network.

Byte-level-difference can improve network utilization by reducing the amount of data that needs to be distributed to install updated versions of software packages. By creating and distributing a package that contains only the delta between two versions of the same package, administrators can reduce the network load, improving the efficiency and scalability of the distribution and installation process.

The enhanced TSD Web Interface can improve the efficiency of mobile users by providing a powerful set of high-performance options that enable Web users on UNIX and Windows endpoints to perform a large number of operations (such as, download, install, uninstall, subscribe to, and verify software packages) with an immediate update of the status. It also provides access to CCM reference models to which you can subscribe and be automatically notified when an update is available. A local facility can enable Web users to manage locally installed software packages.

Data Moving Service Helps Maintain Data Consistency

In any distributed systems environment, maintaining consistency of data across the system can be a major problem. Data updates have to be distributed from a central point, and information collected locally must be retrieved for central consolidation and storage. The Data Moving Service provided with TSD 4.1 addresses this problem by integrating data movement capabilities into the Software Package Distribution process. This provides support for:

  • Sending, retrieving, and deleting files
  • The execution of pre- and post-transfer tasks

Support for Mobile Users

Mobile users are becoming a large part of the workstations that must be managed in large distributed systems. These types of users are difficult to manage because frequently they are not connected to the enterprise network when distributions occur. TSD 4.1, in conjunction with the Mobile Interface in the TMF 3.7.1, can provide the capability for mobile users to:

  • Download and install software packages at their convenience
  • Pause and resume downloads
  • Monitor the progress of the download and installation of a software package
  • Download packages to the local workstation and then install at a later time
  • Reject optional software packages
  • Be notified about mandatory packages including optional escalation messages created by the submitter of the software package distribution

Pristine Tool Enables Installation

Incorporating new workstations into the management environment can be a time consuming process especially if these workstations do not have an operating system installed. Using the TSD 4.1 Pristine Tool you can now install new operating systems and the Tivoli Management Agent. At the end of the installation process, you will have a workstation that is ready to be managed by Tivoli.

Through integration with other Tivoli applications, the capabilities available to an administrator are expanded beyond distribution. A system administrator can:

  • Use Tivoli Inventory and the TMF query facility to query a configuration repository to determine the appropriate targets of a distribution, as well as to track information about software distributions and the change management status of software packages on target systems. (Tivoli Inventory 3.6.2 or later — required for use of Historical Database.)
  • Send distribution operations events to the Events Console through integration with Tivoli Enterprise Console® (Tivoli Event Console 3.6.2 or later — required for use of TEC Integration).

TMF 3.7.1

TMF provides the base services for communication, distribution, authentication, and authorization as well as the management infrastructure used by other Tivoli applications.

Functional enhancements include:

  • TMF 3.7.1 focus is mainly on firewall and encryption enhancements. In the firewall area, the enhancements include a consolidated port usage that is limited to a maximum of four ports for bulk data transfer. This does not include the control channel 94 and desktop port.
  • TMF 3.7.1 provides firewall enablement through a Bulk-Data-Transfer proxy mechanism as well as Secure Socket Layer 3 (SSL3) based encryption for privacy and data integrity.
  • For privacy and integrity the SSL3 is introduced. This will protect the management data stream and enable configurable payload encryption. The concept is based on the GS-SSL-Toolkit.

Euro Currency

This program is not impacted by euro currency.

Product Positioning

TMF, which is packaged with Tivoli core enterprise IT system management applications, provides the infrastructure or base services (that is, communication, authentication, authorization, and distribution) used by those applications.

TSD is a key application for efficiently and cost-effectively propagating and maintaining end-user software configurations. It also integrates with other Tivoli applications to provide a complete IT system management suite.

Reference Information

Refer to Software Announcement 200-283 , dated August 22, 2000.

Trademarks

 
OS/2 and OS/400 are registered trademarks of International Business Machines Corporation in the United States or other countries or both.
 
Microsoft is a trademark of Microsoft Corporation.
 
Windows NT and Windows are registered trademarks of Microsoft Corporation.
 
UNIX is a registered trademark is a registered trademark of the Open Company in the United States and other countries.
 
Tivoli Management Environment is a trademark of International Business Machines Corporation or Tivoli Systems Inc. in the United States or other countries or both.
 
Tivoli and Tivoli Enterprise Console are registered trademarks of International Business Machines Corporation or Tivoli Systems Inc. in the United States or other countries or both.
 
Other company, product, and service names may be trademarks or service marks of others.

Education Support

Training is available for all Tivoli® products. Education is offered through IBM Education and Training, and through Tivoli Systems. Worldwide information about education offerings is available on the IBM Education and Training home page on the Internet at:

For current information on Tivoli Systems education, call 512-436-8000 or visit the Tivoli Systems home page on the Internet at:

Offering Information

Product information will be available on day of announcement through Offering Information at:

Publications

The following publications in U.S. English, can be ordered after planned availability. To order, contact your IBM/Tivoli representative or your IBM/Tivoli Business Partner.

TSD Version 4.1

                                             Publication
Publication Name                             Number
 
Tivoli Software Distribution                 GI11-0837
 Read Me First, V4.1
Tivoli Software Distribution                 GI11-0838
 Release Notes, V4.1
Tivoli Software Distribution                 GC32-0715
 User's Guide, V4.1
Tivoli Software Distribution                 SH19-4337
 Client Install and
 Configuration, V3.1.5
Tivoli Software Distribution                 SH19-4333
 for AIX(R), V3.1.5
Tivoli Software Distribution                 SH19-4334
 for OS/2(R), V3.1.5
Tivoli Software Distribution                 SH19-4335
 for Windows NT(R), V3.1.5
Tivoli Software Distribution                 GI10-8019
 Release Notes, V3.6.2
 
                                             Publication
Publication Name                             Number
 
Tivoli Software Distribution                 SH19-4342
 for NetWare Command Reference
Tivoli Software Distribution                 SH19-4341
 for NetWare Quick Beginnings
Tivoli Software Distribution                 GC32-0716
 
 Reference Manual, V4.1
Tivoli Software Distribution                 GI10-3014
 Release Notes, V3.6
Tivoli Software Distribution                 GC31-8330
 User's Guide, V3.6
Tivoli Software Distribution                 GC32-0294
 AutoPack Guide, V3.6
Tivoli Software Distribution                 SC31-8331
 Reference Manual, V3.6
IPLA Pamphlet                                Z125-3301
License Information Document                 LC23-4474

TMF Version 3.7.1

                                             U.S.
                                             English
 
Tivoli Framework 3.7.1                       GC32-0395
 Installation Guide
Tivoli Framework Customer                    GC32-0307
 Service Handbook
Tivoli Framework 3.7                         GI11-0725
 Installation Release Notes
Tivoli Framework 3.7                         GI10-3028
 Release Notes
Tivoli Framework 3.7.1                       SC31-8434
 Reference Guide
Tivoli Framework 3.7.1                       GC31-8433
 User's Guide
Tivoli Framework 3.7.1                       GI10-4834
 Readme First
Tivoli Framework 3.7                         GC32-0394
 Maintenance and
 Troubleshooting Guide
Tivoli Framework 3.7                         SC31-8436
 Task Library Language
 Developers Guide
Tivoli Framework 3.7.1                       GC32-0393
 Planning for Deployment
 Guide
Tivoli Framework 3.7.1                       GI11-0836
 Release Notes
Tivoli Framework                             GI10-3041
 Key Memo
IPLA Pamphlet                                Z125-3301
License Information                          LC23-4474
 Document

The following translated publications will be available June 15, 2001.

TSD Version 4.1

                                    Publication Numbers
 
                        German      Spanish     French      Italian
 
Software Distribution   GI11-0837   GI11-0837   GI11-0837   GI11-0837
 4.1 Readme First       (English)   (English)   (English)   (English)
 
Software Distribution   GI10-9720   GI10-9966   GI11-0168   GI11-0838
 4.1 Release Notes                                          (English)
 
Software Distribution   GC32-0716   GC32-0716   GC32-0716   GC32-0716
 4.1 Reference Manual   (English)   (English)   (English)   (English)
 
Software Distribution   GC12-3002   GC10-3680   GC11-1810   GC32-0715
 4.1 Users Guide                                            (English)
 
Software Distribution   SH19-4337   SH19-4337   SH19-4337   SH19-4337
 Client Install and     (English)   (English)   (English)   (English)
 Configuration, V3.1.5
 
Software Distribution   SH19-4333   SH19-4333   SH19-4333   SH19-4333
 3.1.5 for AIX          (English)   (English)   (English)   (English)
 
Software Distribution   SH19-4334   SH19-4334   SH19-4334   SH19-4334
 3.1.5 for OS/2         (English)   (English)   (English)   (English)
 
Software Distribution   SH19-4335   SH19-4335   SH19-4335   SH19-4335
 3.1.5 for Windows NT   (English)   (English)   (English)   (English)
 
Software Distribution   GI10-9698   GI10-5240   GI11-0072   GI10-8019
 3.6.2 Release Notes                                        (English)
 
Software Distribution   SH19-4342   SH19-4342   SH19-4342   SH19-4342
 for NetWare Command    (English)   (English)   (English)   (English)
 Reference
 
Software Distribution   SH19-4341   SH19-4341   SH19-4341   SH19-4341
 for NetWare Quick      (English)   (English)   (English)   (English)
 Beginnings
 
Software Distribution   GI10-3014   GI10-3014   GI11-0022   GI10-3014
 3.6 Release Notes      (English)   (English)               (English)
 
Software Distribution   GC12-2611   GC10-3185   GC11-1474   GC13-2809
 3.6 User's Guide
 
Software Distribution   GC12-2630   GC10-3317   GC11-1523   GC32-0294
 3.6 AutoPack Guide                                         (English)
 
Software Distribution   SC31-8331   SC10-3325   SC31-8331   SC31-8331
 3.6 Reference Manual   (English)               (English)   (English)
 
IPLA Pamphlet           Z125-3301   Z125-3301   Z125-3301   Z125-3301
                        (English)   (English)   (English)   (English)
 
License Information     LC23-4474   LC23-4474   LC23-4474   LC23-4474
 Document               (English)   (English)   (English)   (English)

                                                 Publication Numbers
 
                                                 Brazilian Portuguese
 
Software Distribution 4.1 Readme First           GI11-0837 (English)
Software Distribution 4.1 Release Notes          G517-7236
Software Distribution 4.1 Reference Manual       G517-7235
Software Distribution 4.1 Users Guide            G517-7234
Software Distribution Client Install and         SH19-4337 (English)
 Configuration, V3.1.5
Software Distribution 3.1.5 for AIX              SH19-4333 (English)
 
                                                 Publication Numbers
 
                                                 Brazilian Portuguese
 
Software Distribution 3.1.5 for OS/2             SH19-4334 (English)
Software Distribution 3.1.5 for Windows NT       SH19-4335 (English)
Software Distribution 3.6.2 Release Notes        G517-6791
Software Distribution for NetWare Command        SH19-4342 (English)
 Reference
Software Distribution for NetWare Quick          SH19-4341 (English)
 Beginnings
Software Distribution 3.6 Release Notes          G517-6714
Software Distribution 3.6 User's Guide           G517-1366
Software Distribution 3.6 AutoPack Guide         G517-6743
Software Distribution 3.6 Reference Manual       S517-1367
IPLA Pamphlet                                    Z125-3301 (English)
License Information Document                     LC23-4474 (English)

The following translated publications will be available June 22, 2001.

TMF Version 3.7.1

                              German         Italian        Spanish
 
Tivoli Framework              GC32-0307      GC32-0307      GC32-0307
 Customer Service             (English)      (English)      (English)
 Handbook
 
Tivoli Framework 3.7          GI11-0725      GI11-0725      GI11-0725
 Installation Release Notes   (English)      (English)      (English)
 
Tivoli Framework 3.7.1        GC32-0395      GC32-0395      GC32-0395
 Installation Guide           (English)      (English)      (English)
 
Tivoli Framework 3.7          GI10-3028      GI10-3028      GI10-5201
 Release Notes                (English)      (English)
 
Tivoli Framework 3.7.1        SC31-8434      SC31-8434      SC31-8434
 Reference Guide              (English)      (English)      (English)
 
Tivoli Framework 3.7.1        GC12-2614      GC31-8433      GC10-3311
 User's Guide                                (English)
 
Tivoli Framework 3.7.1        GI10-4834      GI10-4834      GI10-4834
 Readme First                 (English)      (English)      (English)
 
Tivoli Framework 3.7          GC32-0394      GC32-0394      GC32-0394
 Maintenance and              (English)      (English)      (English)
 Troubleshooting Guide
 
Tivoli Framework 3.7          SC31-8436      SC31-8436      SC31-8436
 Task Library Language        (English)      (English)      (English)
 Developers Guide
 
Tivoli Framework 3.7.1        GC12-2845      GC32-0393      GC32-0393
 Planning for Deployment                     (English)      (English)
 Guide
 
Tivoli Framework 3.7.1        GI11-0836      GI11-0836      GI11-0836
 Release Notes                (English)      (English)      (English)
 
Tivoli Framework              GI10-3041      GI10-3041      GI10-3041
 Key Memo                     (English)      (English)      (English)
 
IPLA Pamphlet                 Z125-3301      Z125-3301      Z125-3301
                              (English)      (English)      (English)
 
License Information           LC23-4474      LC23-4474      LC23-4474
 Document                     (English)      (English)      (English)

TMF

                                                         Brazilian
                                    French               Portuguese
 
Tivoli Framework                    GC32-0307            GC32-0307
 Customer Service                   (English)            (English)
 Handbook
 
Tivoli Framework 3.7                GI11-0725            GI11-0725
 Installation Release Notes         (English)            (English)
 
Tivoli Framework 3.7.1              GC11-1602            G517-6865
 Installation Guide
 
Tivoli Framework 3.7                GI11-0027            G517-6711
 Release Notes
 
Tivoli Framework 3.7.1              SC31-8434            G517-6710
 Reference Guide                    (English)
 
Tivoli Framework 3.7.1              GC11-1469            G517-1359
 User's Guide
 
Tivoli Framework 3.7.1              GI11-0046            G517-6752
 Readme First
 
Tivoli Framework 3.7                GC32-0394            G517-6989
 Maintenance and                    (English)
 Troubleshooting Guide
 
Tivoli Framework 3.7                SC31-8436            SC31-8436
 Task Library Language              (English)            (English)
 Developers Guide
 
Tivoli Framework 3.7.1              GC32-0393            GC32-0393
 Planning for Deployment            (English)            (English)
 Guide
 
Tivoli Framework 3.7.1              GI11-0836            GI11-0836
 Release Notes                      (English)            (English)
 
Tivoli Framework                    GI10-3041            GI10-3041
 Key Memo                           (English)            (English)
 
IPLA Pamphlet                       Z125-3301            Z125-3301
                                    (English)            (English)
 
License Information                 LC23-4474            LC23-4474
 Document                           (English)            (English)

Technical Information

Specified Operating Environment

Hardware Requirements

Tivoli Servers and Managed Nodes

The following tables list the estimated disk space required for the TMF. The estimated disk space includes space for:

  • Tivoli libraries
  • Binaries
  • Server database
  • Client database
  • Manual pages
  • Message catalogs

When binaries and manual pages can be shared from a Network File System (NFS) file server, the disk space required is minimized without affecting performance.

Note: It is strongly recommended that you do not share these files across TMR boundaries. Upgrading to future releases and installing Tivoli service packs cannot be completed on a TMR-by-TMR basis if these files are shared across TMR boundaries.

Windows NT binaries can be shared from a New Technology File System (NTFS) file server with some performance loss. For this reason, the Tivoli server should always have a local copy of the binaries. The database must be locally installed on an NTFS file system.

As each Tivoli product is added to the Tivoli installation, additional disk space will be required. Consult the appropriate application guide for application planning information and disk space requirements.

Supported                         Server   Client   Manual   Message
Platform     Library      Bin     DB       DB       Pages    Catalogs
 
AIX          10 MB        48 MB   30 MB    10 MB    1 MB     0.5 MB
HP-UX        10 MB        94 MB   30 MB    10 MB    1 MB     0.5 MB
Solaris      10 MB        43 MB   30 MB    10 MB    1 MB     0.5 MB
SunOS        10 MB        55 MB   30 MB    10 MB    1 MB     0.5 MB
Windows NT   57 MB combined in    30 MB    10 MB    5 MB     0.5 MB
              the same location

The following table presents the minimum memory requirements for Tivoli:

Supported       Management      Managed Node      Managed Node
Platform        Server          (with Desktop)    (without Desktop)
 
AIX             64 MB           48 MB             32 MB
HP-UX           64 MB           48 MB             32 MB
Solaris         64 MB           48 MB             32 MB
SunOS           48 MB           48 MB             32 MB
Windows NT      48 MB           32 MB             24 MB

Note: The swap space should be twice the amount of RAM on each computer.

Tivoli Endpoints

The endpoint client uses approximately 1 to 2 MB of memory. It runs on any system configured to the vendor's recommended specifications.

Software Requirements

TMF 3.7.1

This section contains information about the supported operating system versions and required patches (if any) for each supported hardware architecture. Tivoli does not distribute or maintain operating system patches from hardware vendors. Contact your hardware vendor for information on obtaining and installing operating system patches. If you are not sure how to contact your hardware vendor, contact your Tivoli support provider for details on the recommended procedure.

Platform Support:

Platform                      Supported Versions
 
IBM  AIX 4.3                  Managed Node, Endpoint:
 or later                      RS/6000(R) series running
                               AIX, Version 4.3, or later
 
AS/400(R)                     Endpoint:  V4R3, V4R4, V4R5
 
NetWare                       Gateway, Endpoint:
                               Versions NW4.x and NW5
 
OS/2                          Tivoli Desktop for Windows(R),
                               Gateway, Endpoint:  IBM-
                               compatible PCs 486 or higher
                               running IBM OS/2 Warp(R) Server,
                               OS/2 Warp 4.0, or OS/2 Warp
                               Server for e-business
 
Solaris                       Managed Node, Endpoint:
                               Sun SPARC series running Sun
                               Solaris, Version 2.6, or later
 
Windows                       Tivoli Desktop for Windows,
                               Endpoint:
                               IBM-Compatible PCs 486 or
                               higher running Microsoft(TM)
                               Windows 98 or 2000
 
Windows NT                    Tivoli Desktop for Windows,
                               Managed Node, Endpoint:
                               IBM-compatible PCs 486 or
                               higher running Microsoft
                               Windows NT 4.0, Service SP3,
                               SP4 and SP5, Windows 2000

Note: Motif Version 1.2 is supported.

TSD V4.1

  • Tivoli Management Framework 3.7.1
  • Tivoli Inventory 3.6.2 or later
  • Tivoli Event Console 3.6.2 or later

Supported Platforms TSD 4.1

Platform             Version           Type of Support
 
Solaris              2.6.1             Server, Gateway, Endpoint
                     7.x               Server, Gateway, Endpoint
HP-UX                10.20             Server, Gateway, Endpoint
                     11.x              Server, Gateway, Endpoint
AIX                  4.3.x             Server, Gateway, Endpoint
NT                   4.0 SP(TM) 5      Server, Gateway, Endpoint
                     4.0 SP 6          Server, Gateway, Endpoint
 
Platform             Version           Type of Support
 
OS/2                 Warp 4.0          Gateway, Endpoint,
                                        Preparation Site
                     Warp Server       Gateway, Endpoint,
                     for e-business     Preparation Site
NetWare              4.11              Gateway, Endpoint
                     5.0               Gateway, Endpoint
Windows              98                Endpoint, Preparation
                     2000              Server, Gateway, Endpoint,
                                        Preparation Site
OS/400(R)                              Endpoint

Note: TSD V4.1 does not support Windows 95.

Compatibility: Compatibility/Interoperability — TMF 3.7.1

(Compatibility and interoperability information for previous releases of TMF is provided in the Tivoli Migration Toolkit Migration Guide .)

Term's compatibility and interoperability are defined as follows:

Compatibility — Whether different versions of a Tivoli Enterprise product can communicate with different versions of TMF.

The following table shows the compatibility of TMF 3.7.1 with the other Tivoli products.

                                                       Compatibility
                                                       with Framework
Tivoli Product                                         3.7.1
 
Tivoli Distributed Monitoring 3.0.2                    No
Tivoli Distributed Monitoring 3.0.3                    No
Tivoli Distributed Monitoring 3.5                      No
Tivoli Distributed Monitoring 3.5.1                    No
Tivoli Distributed Monitoring 3.5.2                    No
Tivoli Distributed Monitoring 3.6                      Yes
Tivoli Distributed Monitoring 3.6.1                    Yes
Tivoli Distributed Monitoring 3.6.2                    Yes
Tivoli Enterprise Console(R) 2.6                       No
Tivoli Enterprise Console 3.1                          No
Tivoli Enterprise Console 3.6                          Yes
Tivoli Enterprise Console 3.6.1                        Yes
Tivoli Enterprise Console 3.6.2                        Yes
Tivoli Inventory 3.0                                   No
Tivoli Inventory 3.1                                   No
Tivoli Inventory 3.2                                   No
Tivoli Inventory 3.6                                   Yes
Tivoli Inventory 3.6.1                                 Yes
Tivoli Inventory 3.6.2                                 Yes
Tivoli Remote Control 2.0                              No
Tivoli Remote Control 2.1                              No
Tivoli Remote Control 2.1.1                            No
Tivoli Remote Control 3.6                              Yes
Tivoli Remote Control 3.6.1                            Yes
Tivoli Remote Control 3.6.5                            Yes
Tivoli Security Management 3.2                         No
Tivoli Security Management 3.6                         Yes
Tivoli Security Management 3.6.1                       Yes
Tivoli Security Management 3.6.2                       Yes
Tivoli Software Distribution 3.0                       No
Tivoli Software Distribution 3.1                       No
Tivoli Software Distribution 3.1.1                     No
Tivoli Software Distribution 3.1.2                     No
Tivoli Software Distribution 3.6                       Yes
Tivoli Software Distribution 3.6.1                     Yes
Tivoli Software Distribution 3.6.2                     Yes
Tivoli Software Distribution 4.0                       Yes
Tivoli Software Distribution 4.1                       Yes
Tivoli Software Installation Service 1.0               No
 
                                                       Compatibility
                                                       with Framework
Tivoli Product                                         3.7.1
 
Tivoli Software Installation Service 3.6               No
Tivoli Software Installation Service 3.6.1             Yes
Tivoli Software Installation Service 3.7               Yes
Tivoli User Administration 3.0                         No
Tivoli User Administration 3.0.1                       No
Tivoli User Administration 3.1                         No
Tivoli User Administration 3.1.2                       No
Tivoli User Administration 3.1.3                       No
Tivoli User Administration 3.1.4                       No
Tivoli User Administration 3.6                         Yes
Tivoli User Administration 3.6.1                       Yes
Tivoli User Administration 3.6.2                       Yes

The new NetWare gateway supports the following applications:

  • Tivoli Remote Control 3.6.x
  • Tivoli User Administration 3.6.x
  • Tivoli Software Distribution 4.0
  • Tivoli Security Management 3.6.x
  • Tivoli Inventory 3.6.x

The NetWare gateway will not support the following applications:

  • Tivoli Enterprise Console, Version 3.6.x
  • Tivoli Distributed Monitoring, Version 3.6.x

Interoperability — Whether different versions of the same Tivoli Enterprise product can communicate with each other.

TMF 3.7.1 is interoperable with Version 3.6, Version 3.6.1, Version 3.6.2, Version 3.6.3, and Version 3.6.4.

TMF 3.2 endpoint managers and gateways are not interoperable with Version 3.7.1.

When you upgrade your Tivoli Management Region (TMR) server to TMF 3.7.1, the endpoint manager is upgraded.

Note: It is recommended that you immediately upgrade your 3.6 gateways after upgrading your TMR server. You can upgrade 3.6 endpoints using a login_policy script to automatically upgrade an endpoint the first time.

Planning Information

Packaging

TSD is distributed with:

  • International Program License Agreement (Z125-3301)
  • License Information document (LC23-4474)
  • CD-ROM which contains all translated languages
  • Hardcopy publications, refer to the Publications section of this announcement.

Security, Auditability, and Control

TSD uses the security and auditability features of the operating system software and the TMF.

The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communication facilities.

Ordering Information

Basic License: Current licensees will be sent instructions on how to order this new release.

New Licensees

Orders for new licenses will be accepted now.

Shipment will begin on the planned availability date.

New users should specify:

Program                                           Program
Name                                              Number
 
TSD                                               5698-SWD
TMF                                               5698-FRA

To order a basic license, specify the program number, feature number 9001 for asset registration, and the feature number of the desired distribution medium. Also, specify the one-time charge (OTC) feature number from the tables below in the quantity desired (maximum quantity of 250).

The quantity of Tivoli Management Points is based on servers and or MSUs.

                                    Tivoli Management Points
Product           Product
Number            Name              Qty 1             Qty 250
 
5698-FRA          TMF               0007              0008
5698-SWD          TSD               0099              0100

Tivoli Systems Support

Although the first year of support is included in the product price, a no-charge (NC) order must be placed using program number 5698-SPT specifying feature number 9001 for asset registration and the appropriate First Year Standard Support — NC feature number. This 5698-SPT order establishes entitlement records worldwide. If a 5698-SPT order is not placed, the customer will not be entitled to support even during the first year of a license.

Prior to the end of the first 12 months support period, customers will be notified of their support renewal options. Unless the customer notifies IBM/Tivoli to discontinue or alter the level of support currently being received, support will automatically be renewed for annual billing at the same level as selected in the first year. Once the subsequent year support feature numbers are in place, renewals are automatic and billed annually unless support is cancelled by the customer.

Tivoli Systems offers a variety of support options in response to diverse customer requirements. The table below summarize these offerings.

                                           Standard
Support Categories         Standard        24               Select
 
Support Coverage           Normal          24 x 7           24 x 7
 via Web, Phone,           Bus Hrs
 Fax, and e-mail
 
Web Support Tools          Yes             Yes              Yes
 (TIPS, FAQs, White
 papers, Tools,
 Patch downloads)
 
Maintenance and            Yes             Yes              Yes
 Upgrades
 
Support News               Yes             Yes              Yes
 
Escalation Process         Yes             Yes              Yes
 
Initial "Tivoli            No              No               Yes
 Select" Support
 Review (one
 customer location
 and one review
 per contract)
 
Heightened
 Responsiveness
 Severity 1 - 1 hour       No              No               Yes
 Severity 2 - 2 hour       No              No               Yes
 Severity 3 - 4 hour       No              No               Yes
 Severity 4 - 4 hour       No              No               Yes
 
Fast Path to "Tivoli       No              No               Yes
 Select" Level 2
 Engineer
 
Heightened                 No              No               Yes
 Resolution Priority
 
Proactive Tivoli           No              No               Yes
 Management
 Notification
 
Onsite when Required       No              No               Yes
 (two trips per year
 not to exceed six
 days in total)
 
"Tivoli Select"            No              No               Quarterly
 Support review and
 recommendations
 (customer to
 identify single
 point of control
 site)
 
Minimum of 40,000          No              No               Yes
 renewable Tivoli
 Management points
 required in
 aggregate
  1. Tivoli Standard Support

    This offering provides:

    • Technical support via Web, telephone, fax, and e-mail during normal IBM/Tivoli business hours Monday through Friday, except local holidays
    • Corrections (PTFs) or patches that fix substantial deviations of unmodified Tivoli products from the then-current code, publications, and/or informal documentation (that is, release notes and memos)
    • Software product updates that are improvements, extensions, or other changes which IBM/Tivoli, at its discretion, deems to be reasonable
    • Customer Self-Help Options available via Web 24x7 including:
      • Support Procedures — Maintenance renewal information and registration for access to support
      • Product-Specific Support Pages
      • Technical Documentation — including FAQs, Quick Solution Hints and Tips, Product Certification Information, Release Notes, Installation Guides, REDBOOKS®, White Papers, and Fix READMEs
      • Knowledge Base — Search engine providing answers to many technical questions; databases include APARs, FAQs, and Fix READMEs
      • Education and Training
      • Support Services — Databases allowing customers to download code fixes and report or update problems
      • Links to Support Contacts — providing the Tivoli Support phone number nearest the customer
  2. Tivoli Standard-24

    This offering provides:

    • All components offered in Tivoli Standard Support
    • In addition, Tivoli Standard-24 Support provides enhanced features including:
      • Technical support via Web, telephone, fax, and e-mail, 24x7 including holidays
      • Off-shift and holiday support provided on Severity 1 issues only
  3. Tivoli Select

    This offering provides:

    • All components offered in Tivoli Standard-24 Support
    • In addition, Tivoli Select provides enhanced features including:
      • Initial Tivoli Select support review
      • Heightened responsiveness

        Severity 1 — 1 hour
        Severity 2 — 2 hours
        Severity 3 — 4 hours
        Severity 4 — 4 hours

    • Fast path to Tivoli Select Level-2 Engineers
    • Heightened Resolution Priority
    • Proactive Tivoli Management Notification
    • Customer Initiated On-Site Support available up to twice per contract period
    • Tivoli Select Support review and recommendations
    • Support provided in English only

    A minimum purchase/installation of 40,000 renewable points of Tivoli products in aggregate is required to acquire this support option.

Support Upgrade

During the first year of a license, the customer may upgrade to the Tivoli Standard-24 or Tivoli Select Support option by ordering the applicable OTC feature number from the table below. The OTC feature numbers may be specified on the initial order or later via an MES during the first year only. Ordering this OTC feature will not result in an extension of the NC support period.

In subsequent years, if a customer wants to upgrade to the Tivoli Standard-24 or Tivoli Select Support option, an MES order must be entered to discontinue the existing support option feature number and to add the feature number for the desired options After an MES order is entered, the support will be renewed and billed annually at that support level unless support is cancelled by the customer.

5698-SPT — First-Year Support Options

Use the following table to order support (5698-SPT) for the program products listed below.

                                                             Upgrade
                                                   Upgrade   from
                                       Upgrade     from      1st Year
                                       from        1st Year  Std-24
                                       1st Year    to        to
                           1st Year    to Std-24   Select    Select
Support     Support        Support     Support     Support   Support
for         for            NC          OTC         OTC       OTC
Program     Program        Feature     Feature     Feature   Feature
Number      Name           Number      Number      Number    Number
 
5698-FRA    TMF
             Qty of 1      0771        0785        0786      0787
             Qty of 250    0772        0788        0789      0790
5698-SWD    TSD
             Qty of 1      0561        0631        0632      0633
             Qty of 250    0562        0634        0635      0636

5698-SPT — Subsequent Year Options

Use the following table to order support (5698-SPT) for the program products listed below.

 
                                 Standard       Std-24        Select
                                 Support        Support       Support
Support        Support           Annual         Annual        Annual
for            for               Charge         Charge        Charge
Program        Program           Feature        Feature       Feature
Number         Name              Number         Number        Number
 
5698-FRA       TMF
                Qty of 1         0791           0792          0793
                Qty of 250       0794           0795          0796
5698-SWD       TSD
                Qty of 1         0637           0638          0639
                Qty of 250       0640           0641          0642

The Standard Support option, Standard-24 Support option, and Select Support option are not transferable among the Tivoli Enterprise products. If support is desired, support option feature numbers must be ordered for each licensed product. The quantity of the billable feature numbers for support must be equal to the quantity of Tivoli Management Points for a licensed product.

End of Support: Tivoli support for release 4.0 of TSD is not being discontinued. Service Discontinuance for TSD 4.0 will be announced at a later date.

Basic Machine-Readable Material: The U.S. English distribution medium with U.S. English hardcopy publications will be available April, 20 2001.

All other languages distribution medium with translated hardcopy publications will be available June 22, 2001, for TMF and June 15, 2001, for TSD.

OS/390® components of TSD (5698-SWD), are unaffected by this announcement.

For information on OS/390 components, refer to Software Announcement 200-100 , dated April 25, 2000.

TMF
 
                              Feature            Distribution
Language                      Number             Medium
 
U.S. English                  5809               CD-ROM
German                        5849               CD-ROM
Italian                       5869               CD-ROM
Spanish                       5859               CD-ROM
French                        5819               CD-ROM
Brazilian Portuguese          5839               CD-ROM
 
TSD
 
U.S. English                  5809               CD-ROM
German                        5849               CD-ROM
Italian                       5869               CD-ROM
Spanish                       5859               CD-ROM
French                        5819               CD-ROM
Brazilian Portuguese          5839               CD-ROM

Customization Options: Select the appropriate feature numbers to customize your order with delivery options desired. These features can be specified on the initial or MES orders.

Example: If publications are not desired for the initial order, specify feature number 3470 to ship media only. For future updates, specify feature number 3480 to ship media updates only. If, in the future, publication updates are required, order an MES to remove feature number 3480; then, the publications will ship with the next release of the program.

                                                    Feature
Description                                         Number
 
Initial Shipments
 
Serial Number Only (suppresses shipment             3444
 of media and documentation)
 
Ship Media Only (suppresses initial                 3470
 shipment of documentation)
 
Ship Documentation Only (suppresses                 3471
 initial shipment of media)
 
Update Shipments
 
Ship Media Updates Only (suppresses                 3480
 update shipment of documentation)
 
Ship Documentation Only (suppresses                 3481
 update shipment of media)
 
Suppress Updates (suppresses update                 3482
 shipment of media and documentation)
 
Expedite Shipments
 
Local IBM Office Expedite                           3445
 (for IBM use only)
 
Customer Expedite Process Charge                    3446
 ($30 charge for each product)

Expedite shipments will be processed to receive 72-hour delivery from the time IBM Software Delivery and Fulfillment (SDF) receives the order. SDF will then ship the order via overnight air transportation.

Terms and Conditions

Agreement: IBM International Program License Agreement (IPLA), IBM International Agreement for Acquisition of Programs and Support (IIAAPS) and the IBM Attachment for Support, IBM Agreement for Acquisition of Support (IAAS), IBM Addendum for Support for Tivoli Systems Products under Value-Based Pricing, and an order form.

Transferable: Applies except when support is in effect

Limited Warranty Applies: Yes

Guarantee: Two months

Getting Started Period: Not applicable

Usage Restriction: Yes. Usage is limited to the quantity of Tivoli Management Points acquired for a OTC.

Educational Allowance Available: Yes, to qualified educational institutional customers.

Percentage: 15%

Volume Orders: Not applicable

Upgrade Protection Applies: Covered as long as support remains in effect

Licensed Program Materials Availability: Object code only

Entitled Upgrade for Current Upgrade Protection Licensees: As announced for each program

Tivoli Support:

Support Center                Yes
 applies:                     Access is available through the
                               Tivoli Support Center,
                               800-TIVOLI8 (848-6548)
 
 
Availability:                 The first year of Tivoli Support is
                               available at no additional charge.
                              The first year starts when the
                               product is shipped to the customer.
                              Subsequent years of Tivoli Support
                               are available for a fee as part of
                               the IAAS, IIAAPS, or any equivalent
                               agreement
 
Available until               Twelve months after written notice
 the product                   of product discontinuance, (that is,
 is discontinued:              end-of-life (EOL))
 
Applicable for:               The current release
                              The immediate previous release level
                               for twelve months after the general
                               availability of the current release
 
APAR Mailing                  Tivoli Systems Inc.
 Address:                     9442 Capital of Texas Highway
                              Austin, TX  78759
                              USA
                              Attention:  Product Development

Support Line: No

Product Web Site: A complete list of products, terminology definitions, and licensing documents are available at the following Web site:

Prices

Contact your IBM representative for charges information for this announcement.

Order Now

 Use Priority/Reference Code: YE001
 
 Phone:     800-IBM-CALL
 Fax:       800-2IBM-FAX
 Internet:  ibm_direct@us.ibm.com
 Mail:      IBM Atlanta Sales Center
            Dept. YE001
            P.O. Box 2690
            Atlanta, GA  30301-2690

You can also contact your local IBM Business Partner or IBM representative. To identify them, call 800-IBM-4YOU.

Note: Shipments will begin after the planned availability date.

Trademarks

 
SP is a trademark of International Business Machines Corporation in the United States or other countries or both.
 
AIX, OS/2, RS/6000, AS/400, OS/2 Warp, OS/400, REDBOOKS, and OS/390 are registered trademarks of International Business Machines Corporation in the United States or other countries or both.
 
Windows, is a trademark of Microsoft Corporation.
 
Windows NT and Windows, are registered trademarks of Microsoft Corporation.
 
Tivoli and Tivoli Enterprise Console are registered trademarks of International Business Machines Corporation or Tivoli Systems Inc. in the United States or other countries or both.
 
Other company, product, and service names may be trademarks or service marks of others.