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IBM United States
Software Announcement 200-245 July 25, 2000 Tivoli Storage Management Products Introduce New Storage Area Network Exploitation Features and Value-Based Pricing
At a GlanceTivoli® introduces Value-Based Pricing model for the Tivoli Storage Management product set that provides:
Tivoli Storage Manager Version 4.1 enhancements include:
The function for the VM/ESA® and AS/400® platforms remains unchanged. For ordering, contact: Your IBM representative, an IBM Business Partner, or IBM Americas Call Centers at 800-IBM-CALL (Reference: YE001). OverviewToday's extraordinary pace of change in business and technology makes it harder than ever to manage infrastructure costs and plan for the future. All too often, traditional IT management software pricing compounds this problem by imposing added costs on platform shifts and other initiatives essential to your strategic arsenal as you work to keep your organization competitive. The Tivoli Storage Management product set, including the UNIX®, Windows NT™, Windows 2000, OS/390®, MVS™, VM, and AS/400 platforms, is introducing a new pricing model to help you deal with these issues. Called Tivoli Value-Based Pricing, it delivers better alignment between technology management costs and the value actually delivered to your organization. Using Tivoli Storage Manager enables you to exploit the SAN technology and reduce reliance on the server and LAN. Two new optional features are offered:
In addition, new support is being added to the Tivoli Storage Management products:
Planned Availability DatesJuly 28, 2000: Tivoli Storage Management products except the following:
DescriptionTivoli Management PointsThe intent of Tivoli Management Points is to provide investment protection as computing environments and management needs evolve. With this approach, all metrics for a given product are reflected in terms of points required. Therefore, licensing is in terms of total points per product required to manage a given environment. As the environment changes, points can be redeployed as necessary, as long as the total number of points required for that environment and product do not exceed the total authorized. For more information on Tivoli Value-Based Pricing, refer to Software Announcement 200-017 , dated February 15, 2000. For more information on Tivoli Value-Based Pricing for OS/390, refer to Software Announcement 200-100 , dated April 25, 2000. Points are product specific and cannot be moved from one product to another. For Tivoli Storage Manager, the Tivoli Management Points for the features under 5698-TSM are transferable to other features under 5698-TSM only. Environment-Managed Model The environment-managed model is used to describe the new Tivoli price offering that separates licensing from architecture. In an environment-managed model, the price is based on what is managed rather than the more traditional approach of pricing based on the number and type of product component. Server A server is a computer system that provides services to one or more clients, or other devices over a network. Examples include, but are not limited to, file servers, print servers, mail servers, database servers, application servers, and Web servers. A server is defined by its use in the customer's environment, not by its use in a Tivoli application. Tivoli servers are tiered as defined in the Tivoli Server Tier Exhibit. For distributed servers in a clustered environment, points requirements are based on the size of each server in the cluster, tiered as defined in the Tivoli Server Tier Exhibit. Distributed server tiers are defined by the machine, not operating system, based on installed processors. For IBM RS/6000® Scalable POWER Parallel Systems (RS/6000 SP™), Sun Ultra Systems and similar systems, the licensing is based on the number of processors in the frame, not per individual node or card. For clustered environments, the licensing is determined by the number of installed processors in each server in the cluster. Tivoli Server Tier Exhibit For a distributed server component, the specific tier definitions are:
.-------------------+---------------------------------------. | Server | 32-bit Intel (or compatible) systems | | Tier 1 | with 4 or fewer processors | | | installed | |-------------------+---------------------------------------| | Server | RISC systems with fewer than 24 | | Tier 2 | processors installed (except as | | | spelled out in Tier 3) | | |---------------------------------------| | | Intel (or compatible) 64-bit systems | | | with less than 24 processors installed| | |---------------------------------------| | | Intel (or compatible) 32-bit systems | | | with 5-23 processors installed | | |---------------------------------------| | | AS/400 servers | |-------------------+---------------------------------------| | Server | Any distributed system with 24 | | Tier 3 | or more processors installed | | |---------------------------------------| | | All HP V-Class Systems classes of | | | servers with 14 plus | | | processors installed | '-------------------+---------------------------------------' Client A client is a computer system or process that requests a service of another computer system that is typically referred to as a server. Multiple clients may share access to a common server. A client has some processing capability, or is programmable to allow a user to do work. Examples include laptop computers, desktop computers, and desk-side computers. Managed Library A Managed Library is one of a selection of tape libraries that is included in the Advanced Managed Library category for non-S/390® systems and is attached to one Tivoli Storage Manager server or shared by multiple Tivoli Storage Manager servers. A list of Advanced Managed Libraries may be found at the Tivoli Web site at: Management Services Unit With this announcement, Tivoli Storage Management Product set is added to the Tivoli Management Points licensing based on S/390 MSUs. An MSU is defined as Millions of CPU Service Units per hour; the measure of capacity used to describe the computing power of the hardware processors on which S/390 software runs. Processor MSU values are determined by the hardware vendor, IBM, or Software Compatible Vendors (SCVs). The Tivoli Storage Management products use the MSU metric for calculating Tivoli Management Points, based on the MSU values of the S/390 where the Tivoli Storage Management products are installed/used. For the Tivoli Storage Management products' S/390 MSU calculations, the total number of MSUs for each product is determined by the MSU values of the S/390 where the Tivoli Storage Management products are installed/used. Therefore, add up all MSUs for each S/390, where the product is installed/used, to determine the total number of MSUs for each Tivoli Storage Management product. Example of How Tivoli Points Work Step 1: Determine the size of the environment to be managed in terms of the metrics. For example, assume you have 50 distributed servers and want an optional feature on three servers, broken down as follows:
.--------------+---------------------+-----------------------. | | Distributed Servers | S/390 MSUs | |--------------+------+----+----+----+----+---+----+----+----| |Product |Client| T1 | T2 | T3 |Base|4- |46- |176-|316+| | Number/Name | |Svrs|Svrs|Svrs| 3 | 45| 175| 315| | | -------------+------+----+----+----+----+---+----+----+----| |Sample product| 2 | 40| 6 | 2 | 0 | 0 | 0 | 0 | 0 | |--------------+------+----+----+----+----+---+----+----+----| |Sample feature| 0 | 1| 0 | 2 | 0 | 0 | 0 | 0 | 0 | '--------------+------+----+----+----+----+---+----+----+----' Step 2: Multiply the matrix from Step 1 by the Management Points Requirements Matrix (using just sample point numbers) to determine total number of points required.
Management Points Requirement Matrix .--------------+---------------------+-----------------------. | | Distributed Servers | S/390 MSUs | |--------------+------+----+----+----+----+---+----+----+----| |Product |Client| T1 | T2 | T3 |Base|4- |46- |176-|316+| | Number/Name | |Svrs|Svrs|Svrs| 3 | 45| 175| 315| | |--------------+------+----+----+----+----+---+----+----+----| |Sample product| 2 | 100| 200| 400|500 | 20| 10 | 8 | 5 | |--------------+------+----+----+----+----+---+----+----+----| |Sample feature| 0 | 50| 100| 200| 50 | 10| 5 | 5 | 3 | '--------------+------+----+----+----+----+---+----+----+----' Step 3: Acquire total number of Management Points required: (2*2)+(40*100)+(6*200)+(2*400)+(1*50)+(2*200)=6,454 points With 6,454 Management Points, this sample product can be designed and implemented for optimal efficiency, without concern over changing cost due to changing implementation. As the environment managed changes and evolves, as long as the points required for that environment do not exceed the quantity licensed (6,454 in this example), the customer is in compliance. Truing Up Tivoli has developed a Web-based customer tool, available to customers through their Tivoli Support contract, to make it easier to assess the points required for their environment. This tool is simple to use and allows the customer to not only determine whether they have points sufficient for their current environment, but also to do scenario planning as environments change. This tool and the customer scenarios, are secure under the customer's Tivoli Support ID and password. New Function for Tivoli Storage Manager Version 4.1
The Managed System for SAN feature provides improvements in LAN-free data transfer for Microsoft Exchange and SAP Oracle database data on Windows NT and Windows 2000. LAN-free data transfer exploits the SAN path by enabling Tivoli Data Protection for MS Exchange and Tivoli Data Protection for R/3 to backup and restore data from a SAN-attached tape library that can be shared by the Windows NT, Windows 2000, AIX, and Sun Solaris Tivoli Storage Manager servers. LAN-free data transfer is an extension to the LAN-free data transfer capabilities available with Tivoli Storage Manager V3.7. SANs provide an alternative path for data movement between the Tivoli Storage Manager client and server. LAN-free data transfer exploits this SAN path by enabling the Tivoli Storage Manager client to backup and restore data directly to and from SAN-attached storage, which is shared between the Tivoli Storage Manager server and client, and managed by the server. The existing LAN connection is used to exchange control information such as policy information and meta data about the objects being backed up, but the data movement utilizes the SAN to write directly to the storage media. Data movement is off-loaded from the LAN and from the Tivoli Storage Manager server processor providing greater scalability for the server. The server can support a greater number of simultaneous client connections. The LAN-free client will communicate with the Tivoli Storage Manager server to obtain and store database information, and coordinate device and volume access of the storage managed by the server. The server will determine if the client is making a request to access storage for which the client has a SAN path defined. If there is a SAN path defined, then the data will be transferred on that path. If there is a failure when using the SAN path, the LAN-free client will recover from these errors by failing-over to a LAN connection to the Tivoli Storage Manager server and proceed to move data over the LAN network. The LAN-free data transfer will use SAN tape library sharing, introduced in Version 3.7, and a Tivoli Storage Manager server defined as the library manager. This library manager will manage the storage hierarchy and perform the server functions including storage pool migrations, reclamation, collocations, and backup-restore of storage pools and database. Adaptive Differencing technology fundamentally changes the way data may be transferred throughout the enterprise. Available for the AIX, Sun Solaris, HP-UX, Windows NT, Windows 2000, and MVS server platforms, Adaptive Differencing technology transfers data by byte, block, or file level based on data size. This technology supports a variety of connectivity strategies, including LANs, WANs, SANs, Internet, and dial-up connections. This application is designed for mobile computer users and other users with a need to minimize the amount of data transmitted over a network. Mobile user data protection is enhanced with support for adaptive sub-file level backup and encryption of data before it is transmitted over the network. With Tivoli Storage Manager Progressive Backup Methodology, only files that have changed are candidates to be backed up, therefore, eliminating unnecessary data transfers that rob your network and CPUs of vital power and productivity. With Adaptive Differencing, the backup-archive client dynamically determines the most efficient approach for creating backup copies changed bytes, changed blocks or changed files, delivering improved backup performance over dial-up connections. With encryption, the backups being sent over the public phone lines are secure, as are the files being stored on your Tivoli Storage Manager server. Adaptive Differencing and encryption technology are supported on Tivoli Storage Manager backup-archive clients for Windows 95, Windows 98, Windows NT, and Windows 2000. A file backed up using Adaptive Differencing initially sends a reference file to the Tivoli Storage Manager. Subsequent backups for that file send a delta file, which consist of the changed data from the reference copy. A restore operation reconstructs the file on the Tivoli Storage Manager client using the reference file and the delta file that represents the point in time for the restore request. Windows 2000 Support and Exploitation Tivoli Storage Manager Version 3.7 and Version 4.1 not only support but also exploit Microsoft Windows 2000. Tivoli Storage Manager server and client provide comprehensive protection for and exploitation of Windows 2000. The Tivoli Storage Manager client for Windows 2000 offers comprehensive data protection for the Windows 2000 operating systems. The Tivoli Storage Manager Server is also supported on the Windows 2000 platform, therefore making the Tivoli Storage Manager server a central part of a Windows 2000 solution. The Tivoli Storage Manager client for Windows 2000 offers comprehensive protection of the Windows 2000 System State, including Active Directory, COM+ Class Registration Database, System Volume and System Files. Other new Windows 2000 changes include disk quotas, encrypted files, distributed file systems, certificate server databases, MS cluster databases, reparse points utilized by volume mount points, directory junctions, and removable storage manager databases, which are also fully protected through Tivoli Storage Manager backups and archives. Microsoft's clustering Application Program Interfaces (APIs) are exploited by Tivoli Storage Manager to allow for active-passive failover of a single Tivoli Storage Manager server. Active-active failover can be achieved when two Tivoli Storage Manager servers are running in high-availability cluster environments. This increases system fault tolerance. Active directory functionality has been exploited by Tivoli Storage Manager. Tivoli Storage Manager servers are able to advertise themselves in the directory, so potential Tivoli Storage Manager clients can solicit their services. Once Tivoli Storage Manager clients use Active Directory to choose a server to backup, the intuitive and easy-to-use Tivoli Storage Manager setup wizard will assist them. The wizard will automate the setup needed to get the Tivoli Storage Manager client and server communicating. Online information for Tivoli Storage Manager is just a click away. One-stop shopping for Tivoli Storage Manager information is achieved through integration with Windows 2000's WinHelp. This provides merged indexes, full-text searches, and excellent print and view capabilities that cover all Tivoli Storage Manager README files, books, and Q&As. In addition, there are integrated Web links and favorites lists. Microsoft Management Console (MMC) Snap-ins have been created for the Tivoli Storage Manager server utilities, client and server command line interfaces, and the server console monitor. This makes Tivoli Storage Manager easy to access from the Microsoft Management Console. Performance for Terminal Service access to the Tivoli Storage Manager server utilities is enhanced. Network-Free Rapid Recovery is supported on Windows 2000. Rapid Recovery provides the ability to create a backup set which consolidates a client's files onto a set of media that is portable and may be directly readable by the client's system for fast, LAN-free (non-networked) restore operations. The portable backup set, which is synthesized from existing backups, is tracked and policy managed by the Tivoli Storage Manager server. The portable backup sets can be copied to ZIP and Jaz drives, and CD-ROM volumes for Windows 2000, Windows NT, AIX, Sun Solaris, HP-UX, and NetWare backup-archive client platforms. In addition, for the Windows 2000, Windows NT, AIX, Sun Solaris (32-bit), and HP-UX backup-archive clients, the backup sets can be copied to tape devices. (For Sun Solaris, the tape devices need to be certified by Sun.) For the latest media supported for Rapid Recovery backup sets, check the Tivoli Web site at: Tivoli Storage Manager backup-archive clients can directly restore data from the backup set media using standard operating system device drivers. The Tivoli Storage Manager server is not required to restore the data.Many business-critical databases, running on Windows 2000, are protected by Tivoli Data Protection products. Tivoli Data Protection for MS Exchange, Tivoli Data Protection for MS SQL, Tivoli Data Protection for Oracle, Tivoli Data Protection for Lotus Domino, and Tivoli Data Protection for R/3 are supported on the Windows 2000 platform. Other New Functions for Tivoli Storage Manager ProductsTivoli Data Protection for R/3 Version 3.1 Incremental Backup (RMAN) Support — Tivoli Data Protection for R/3 now supports incremental backups of the database using Oracle's Recovery Manager (RMAN). An incremental backup saves only those blocks within the database which have been changed since the last full backup. This clearly reduces the total amount of data to be backed up. Depending on the system environment, this may result in a significant decrease of backup times. It may lead to reduced network load and to a reduced need of backup system capacity. LAN-free Data Transfer Function — Tivoli Data Protection for R/3, V3.1 supports Tivoli Storage Manager LAN-free data transfer on Windows NT and Windows 2000. Support for IBM DB2 UDB — Tivoli Data Protection for R/3 Version 3.1 expands to include support for IBM DB2 Universal Database® (UDB), available September 28, 2000. New Install Procedures — Starting with this release, Tivoli Data Protection for R/3 provides the native install procedure for each of the supported platforms, thereby automating the install process and reducing potential install errors. Administration Assistant — This optional feature is being renamed from Administration Tools to Administration Assistant. The objective of the Administration Assistant is to assist in configuration, monitoring, and administration of Tivoli Data Protection for R/3. With its browser-based graphical user interface (GUI), it can operate from either a local or remote workstation. The Administration Assistant is now enhanced to provide:
The Administration Assistant continues to provide:
For more information on Tivoli Data Protection for R/3, refer to Software Announcement 200-077 , dated March 28, 2000. Tivoli Space Manager V4.1 Support for GPFS Tivoli Space Manager V4.1, for the Hierarchical Storage Management (HSM) AIX client, exploits General Parallel File System (GPFS) as it takes advantage of the X/OPEN Data Storage Management Standard (XDSM) API that ships with GPFS 1.3, and of the failover capabilities that are provided by PSSP's Group Services. For more information on GPFS 1.3, refer to Software Announcement 200-223 , dated July 18, 2000. New operating system support has been added:
Support for AS/400 at Version 3.1: Refer to Software Announcement 298-304 , dated September 1, 1998, for information on the current level of support for the Tivoli Storage Manager AS/400 Version 3.1 server. Support for VM/ESA at Version 3.1: Refer to Software Announcement 299-126 , dated May 24, 1999, for information on the current level of support for the Tivoli Storage Manager VM Version 3.1 server. Tivoli Decision Support for Storage Management Analysis: Tivoli Decision Support for Storage Management Analysis is now included as part of Tivoli Storage Manager V4.1, for no additional charge. However, it is necessary to have purchased Tivoli Decision Support (5698-TDS) in order to use Tivoli Decision Support for Storage Management Analysis. Year 2000These products are Year 2000 ready. When used in accordance with their associated documentation, they are capable of correctly processing, providing, and/or receiving date data within and between the twentieth and twenty-first centuries, provided that all products (for example, hardware, software, and firmware) used with the products properly exchange accurate date data with them. Euro CurrencyThese programs are not impacted by euro currency. Product PositioningTivoli Storage Manager Version 4.1 is a full function storage management software solution that addresses the challenges of complex data management in today's e-business environment. It protects a broad range of data across the enterprise from the laptop to the data center. It provides exploitation of LANs, WANs, and SANs to enable companies to successfully manage the data explosion of today. Statement of DirectionTivoli intends to:
This statement of direction is based on Tivoli's current development plans, and is subject to change without prior notice. Reference Information
Trademarks
Education SupportDescriptions of all classroom and self-study courses are contained in the IBM Education and Training catalogs. For current information on Tivoli® Systems education, call 512-436-8000, or visit the Tivoli Systems home page on the Internet at: Offering InformationProduct information will be available on day of announcement through Offering Information (OITOOL) at: PublicationsThe following publications can be ordered for a nominal fee from your IBM representative after planned availability. To order, contact your IBM representative.
Order
Title Number
Tivoli Storage Manager V4.1 AIX(R) GC35-0402*
Quick Start
Tivoli Storage Manager V4.1 AIX GC35-0403
Administrator's Guide
Tivoli Storage Manager V4.1 AIX GC35-0404
Administrator's Reference
Tivoli Storage Manager V4.1 HP-UX GC35-0412*
Quick Start
Tivoli Storage Manager V4.1 HP-UX GC35-0413
Administrator's Guide
Tivoli Storage Manager V4.1 HP-UX GC35-0414
Administrator's Reference
Tivoli Storage Manager V4.1 Sun Solaris GC35-0406*
Quick Start
Tivoli Storage Manager V4.1 Sun Solaris GC35-0407
Administrator's Guide
Tivoli Storage Manager V4.1 Sun Solaris GC35-0408
Administrator's Reference
Tivoli Storage Manager V4.1 Windows(TM) GC35-0409*
Quick Start
Tivoli Storage Manager V4.1 Windows GC35-0410
Administrator's Guide
Tivoli Storage Manager V4.1 Windows GC35-0411
Administrator's Reference
Tivoli Storage Manager V4.1 MVS(TM) and GC35-0415*
OS/390(R) Quick Start
Tivoli Storage Manager V4.1 MVS and GC35-0416
OS/390 Administrator's Guide
Order
Title Number
Tivoli Storage Manager V4.1 MVS and GC35-0417
OS/390 Administrator's Reference
Program Directory for Tivoli Storage GI10-0555
Manager for MVS and OS/390
Tivoli Storage Manager V3.1 VM Quick Start GC35-0351*
Tivoli Storage Manager V3.1 VM GC35-0352
Administrator's Guide
Tivoli Storage Manager V3.1 VM GC35-0353
Administrator's Reference
Program Directory for Tivoli Storage GI10-0557
Manager for VM
Tivoli Storage Manager V3.1 AS/400(R) GC35-0317*
Quick Start
Tivoli Storage Manager V3.1 AS/400 GC35-0315
Administrator's Guide
Tivoli Storage Manager V3.1 AS/400 GC35-0316
Administrator's Reference
Tivoli Storage Manager Messages GC35-0405
Tivoli Storage Manager Quick Reference SH26-4118*
for the Backup-Archive Clients
Tivoli Storage Manager -- Installing SH26-4119*
the Clients
Tivoli Storage Manager for UNIX(R) -- SH26-4122
Using the Backup-Archive Clients
Tivoli Storage Manager for Netware -- SH26-4116
Using the Backup-Archive Client
Tivoli Storage Manager for Windows -- SH26-4117
Using the Backup-Archive Client
Tivoli Storage Manager for Macintosh -- SH26-4120
Using the Backup-Archive Client
Tivoli Space Manager for UNIX -- Using SH26-4115
the Hierarchical Storage Management
Clients
Tivoli Storage Manager -- Trace Facility SH26-4121
Guide
Tivoli Storage Manager -- AFS/DFS Backup SH26-4124
Clients
Tivoli Storage Manager -- Using the SH26-4123
Application Program Interface
Program Directory for Tivoli Storage GI10-4541*
Manager Backup-Archive Client, S/390(R)
Edition
Program Directory for Tivoli Storage GI10-4539*
Manager Application Program Interface,
S/390 Edition
Tivoli Data Protection for Oracle on UNIX SH26-4112*
Installation and User's Guide
Tivoli Data Protection for Oracle on SH26-4113*
Windows NT Installation and User's
Guide
Tivoli Data Protection for MS SQL Server SH26-4111*
Installation and User's Guide
Order
Title Number
Tivoli Data Protection for MS Exchange SH26-4110*
Server Installation and User's Guide
Tivoli Data Protection for Lotus Notes(R) SH26-4067*
on AIX Installation and User's Guide
Tivoli Data Protection for Lotus Notes on SH26-4065*
Windows NT(TM) Installation and User's
Guide
Tivoli Data Protection for Lotus(R) SH26-4088*
Domino(TM) for UNIX -- Installation
and User's Guide
Tivoli Data Protection for Lotus Domino GC26-7320*
for Windows NT Installation and User's
Guide
Program Directory for Tivoli Data GI10-4550*
Protection for Lotus Domino, S/390
Edition Application Program Interface
Program Directory for Tivoli Data GI10-4551*
Protection for Lotus Domino, S/390
Edition
Tivoli Data Protection for Informix SH26-4095*
Installation and User's Guide
Tivoli Data Protection for R/3 SC33-6389*
Installation and User's Guide
Note:
Usage information for the OS/390 UNIX client is available in the
Tivoli Storage Manager for UNIX — Using the Backup-Archive Clients
publication.
Displayable Softcopy Publications: English versions of the Tivoli Storage Manager manuals are offered in displayable softcopy form. All unlicensed manuals are included. The files are shipped on CD-ROM. These displayable manuals can be used with the Adobe Acrobat Reader, or an HTML browser in any of the supported environments. The Adobe Acrobat browser can be found at the Adobe Web site: Terms and conditions for use of the machine-readable files are shipped with the files. The Tivoli Storage Manager publications are available in HTML and PDF formats on the Tivoli Web site at: Open EnterpriseTivoli Storage Manager supports the Backup Services API specifications developed by the X/Open International Standards committee. These specifications include source procedure calls, structures, and return codes used by the AIX, Sun Solaris, and HP-UX clients. They fulfill the requirement to standardize an API between applications needing backup services and Storage Management vendors. Tivoli Space Manager for Sun Solaris V4.1, with Hierarchical Storage Management (HSM) on the Sun Solaris (for Veritas File System) client, supports the Systems Management: Data Storage Management API (XDSM API) established by the Open Group (X/Open OSF). Technical InformationSpecified Operating EnvironmentHardware Requirements and Software Requirements Tivoli Storage Manager Supported Devices: Refer to the following Web site for the list of devices that are supported in the base product, and for those that are a Managed Library (in the Advanced Managed Library category). For general non-SAN devices, refer to: For SAN-attached devices, refer to: Server and Backup-Archive Client Requirements The current minimum disk space requirement for installing a UNIX-based Tivoli Storage Manager backup-archive client is approximately 15 MB, with an additional 5 MB required for the API. The current minimum disk space requirement for installing a desktop Tivoli Storage Manager backup-archive client will vary up to 30 MB, with an additional 5 MB required for the API. The minimum disk space requirement for running the backup-archive clients ranges from 1 MB up to 20 MB. This does not include the installed client package, nor any of the individual options that may be associated with a given client, including the API, GUI, and driver options you may have selected at installation. All of the communication protocols supported for each server and client are included below. The actual communication protocols that can be used for any particular server/client combination are limited to those protocols supported by both server and client. These server requirements and backup-archive client requirements may experience some modifications on an ongoing basis, which typically result from product maintenance and client modifications. For the most current and specific server or backup-archive client requirements and installation instructions, be sure to review the README file instructions that accompany the products being installed. For the most current Tivoli Storage Management products versions supported and related information, refer to the Tivoli Storage Manager Web site: Tivoli Storage Manager Web Interface Requirements: The Tivoli Storage Manager Web interfaces for server and client administration require a 1.1.6-capable browser, such as Netscape 4.06 or 4.5, or Microsoft™ Internet Explorer 4.01, at the current level. Refer to the Backup-Archive Client Requirements section for the specific operating system levels supported for the Web clients. TCP/IP is the only communication protocol supported for this client interface. The Web backup-archive client support is available for Tivoli ADSM and Tivoli Storage Manager servers only. AIX Server Requirements for Tivoli Storage Manager Version 4.1 The Tivoli Storage Manager server on AIX requires the following hardware and software:
HP-UX Server Requirements for Tivoli Storage Manager Version 4.1 The Tivoli Storage Manager server on HP-UX requires the following hardware and software:
Additional Requirements:
Sun Solaris Server Requirements for Tivoli Storage Manager Version 4.1 The Tivoli Storage Manager server on Sun Solaris requires the following hardware and software:
Additional Requirements:
Windows NT Server Requirements for Tivoli Storage Manager Version 4.1 The Tivoli Storage Manager server on Window NT requires the following hardware and software:
AS/400 Server Requirements for Tivoli Storage Manager Version 3.1 The Tivoli Storage Manager server on AS/400 requires the following hardware and software:
MVS Server Requirements for Tivoli Storage Manager Version 4.1 A Tivoli Storage Manager for MVS server requires the following hardware and software:
VM Server Requirements for Tivoli Storage Manager Version 3.1 A Tivoli Storage Manager for VM server requires the following hardware and software:
TSO Administrative Client A TSO client is provided as an administrative client with the Tivoli Storage Manager for MVS program product. It is intended for execution under the TSO environment and requires the following hardware and software:
CMS Administrative Client An administrative client is provided for CMS. It is shipped with the VM server and has no additional requirements beyond those stated for the VM server. (Refer to the section on the Tivoli Storage Manager for VM server for the requirements list.) Tivoli Storage Manager Backup-Archive Client Requirements AIX Backup-Archive Client An AIX backup-archive client requires the following hardware and software:
Client Capabilities:
Additional client capabilities requirements (over and above the system requirements stated above for a backup-archive client):
AIX HSM Client An AIX HSM client requires the Tivoli Space Manager product and the following hardware and software:
Client Capabilities:
Apple Macintosh Backup-Archive Client An Apple Macintosh backup-archive client requires the following hardware and software:
Hewlett-Packard HP-UX Backup-Archive Client A Hewlett-Packard HP-UX backup-archive client requires the following hardware and software:
Client Capabilities:
Additional client capabilities requirements (over and above the system requirements stated above for the backup-archive client):
NUMA-Q® DYNIX/ptx® (formerly Sequent DYNIX/ptx) Backup-Archive Client A NUMA-Q DYNIX/ptx backup-archive client requires the following hardware and software:
Client Capabilities:
Additional client capabilities requirements (over and above the system requirements stated above for the backup-archive client):
Linux Backup-Archive Client A Linux backup-archive client requires the following hardware and software:
Client Capabilities:
Additional client capabilities requirements (over and above the system requirements stated above for the backup-archive client):
Novell NetWare Backup-Archive Client A Novell NetWare backup-archive client requires the following hardware and software:
Client Capabilities:
Additional client capabilities requirements (over and above the system requirements stated above for the backup-archive client):
OS/390 UNIX System Services Backup-Archive Client A Tivoli Storage Manager OS/390 UNIX System Services client requires the following hardware and software:
Restrictions — V3 server functions not included in this client:
Client Capabilities:
Additional client capabilities requirements (over and above the system requirements stated above for the backup-archive client):
SCO UnixWare Backup-Archive Client An SCO UnixWare backup-archive client requires the following hardware and software:
Client Capabilities:
SGI IRIX UNIX Backup-Archive Client A SGI IRIX UNIX backup-archive client requires the following hardware and software:
Client Capabilities:
Additional client capabilities requirements (over and above the system requirements stated above for the backup-archive client):
Sun Solaris Backup-Archive Client A Sun Solaris backup-archive client requires the following hardware and software:
Client Capabilities:
Additional client capabilities requirements (over and above the system requirements stated above for the backup-archive client):
Sun Solaris HSM Client A Sun Solaris HSM client requires the Tivoli Space Manager product and the following hardware and software:
Client Capabilities:
Tru64 UNIX Backup-Archive Client (formerly Digital UNIX) A Tru64 UNIX backup-archive client requires the following hardware and software:
Client Capabilities:
Additional client capabilities requirements (over and above the system requirements stated above for the backup-archive client):
Windows 32-bit Backup-Archive Client (Intel) A Windows 32-bit (Intel) backup-archive client requires the following hardware and software:
Client Capabilities:
The ODBC interface driver (English only) is packaged with the Windows 32-bit client.
Tivoli Decision Support for Storage Management Analysis Requirements
Tivoli Decision Support for Storage Management Analysis will now be included as part of the Tivoli Storage Manager Version 4.1 product, for no additional charge. Tivoli Decision Support for Storage Management Analysis requires the following hardware and software:
Note: If you are using Tivoli Decision Support, you must have a 32-bit ODBC driver from the respective database vendor. Tivoli Data Protection Requirements The communication protocols that are supported by the Tivoli Storage Manager API, shipped with the product, and the Tivoli Storage Manager server will be the ones supported for the Tivoli Data Protection products. Support for the ADSM Version 3 servers with the Tivoli Data Protection products will be available until January 31, 2001, the previously announced service end date for the ADSM Version 3 servers. Tivoli Data Protection for Oracle Version 2.1 on AIX Tivoli Data Protection for Oracle on AIX requires the following hardware and software:
Tivoli Data Protection for Oracle Version 2.1 on HP-UX Tivoli Data Protection for Oracle on HP-UX requires the following hardware and software:
Tivoli Data Protection for Oracle Version 2.1 on Sun Solaris Tivoli Data Protection for Oracle on Sun Solaris requires the following hardware and software:
Tivoli Data Protection for Oracle Version 2.1 on Windows NT and Windows 2000 Tivoli Data Protection for Oracle on Windows NT and Windows 2000 requires the following hardware and software:
Tivoli Data Protection for MS SQL Version 1.1 on Windows NT and Windows 2000 Tivoli Data Protection for MS SQL on Windows NT and Windows 2000 requires the following hardware and software:
Tivoli Data Protection for MS Exchange Version 1.1 on Windows NT and Windows 2000 Tivoli Data Protection for MS Exchange on Windows NT and Windows 2000 requires the following hardware and software:
Tivoli Data Protection for Lotus Domino Version 1.1 on AIX Tivoli Data Protection for Lotus Domino on AIX requires the following hardware and software:
Tivoli Data Protection for Lotus Domino Version 1.1 on Sun Solaris Tivoli Data Protection for Lotus Domino on Sun Solaris requires the following hardware and software:
Tivoli Data Protection for Lotus Domino Version 1.1 on Windows NT and Windows 2000 Tivoli Data Protection for Lotus Domino on Windows NT and Windows 2000 requires the following hardware and software:
Tivoli Data Protection for Lotus Domino on OS/390 requires the following hardware and software:
Tivoli Data Protection for Lotus Notes Version 2.1 on AIX Tivoli Data Protection for Lotus Notes on AIX requires the following hardware and software:
Tivoli Data Protection for Lotus Notes Version 2.1 on Windows NT Tivoli Data Protection for Lotus Notes on Windows NT requires the following hardware and software:
Tivoli Data Protection for Informix Version 4.1 on AIX Tivoli Data Protection for Informix on AIX requires the following hardware and software:
Tivoli Data Protection for Informix Version 4.1 on Sun Solaris Tivoli Data Protection for Informix on Sun Solaris requires the following hardware and software:
Tivoli Data Protection for R/3 Version 3.1 Tivoli Data Protection for R/3 requires the following hardware and software:
In addition, the optional Administration Assistant feature requires the following software:
Performance Considerations: Tivoli Storage Manager performance will vary depending upon a customer's particular configuration, the client/server options, and customization. Planning InformationConversion: For the AIX, HP-UX, Sun Solaris, and Windows NT servers, the Tivoli Storage Manager database is automatically upgraded during the installation of the Tivoli Storage Manager V4.1 server. After this database upgrade, the user can no longer run a previous version of the servers with the database. For the OS/390 and MVS servers, the Tivoli Storage Manager database is not automatically upgraded during the installation of the Tivoli Storage Manager OS/390 and MVS 4.1 servers. The Tivoli Storage Manager administrator must explicitly initiate the database upgrade using the UPGRADEDB command parameter. After this database upgrade, the user can no longer run a previous version of the server with the database. As a normal precaution, it is recommended that a full database backup be performed before installing the Version 4.1 code, as well as after completing the installation. Refer to the README files for more detailed information. As part of a migration plan from Tivoli Storage Manager V3.7 to Tivoli Storage Manager V4.1, Tivoli Storage Manager clients and servers may be upgraded at different times. To ensure that you can continue your backup and archive activities during the migration, Tivoli Storage Manager V4.1 allows the following:
APPC, NetBIOS, and IPX/SPX communication protocols will not be supported in future Tivoli Storage Management levels. Packaging: Tivoli Storage Manager , Version 4.1 customers will be shipped the following basic materials with each order.
Order
Title Number
Tivoli Storage Manager AIX Quick Start GC35-0402
Tivoli Storage Manager HP-UX Quick Start GC35-0412
Tivoli Storage Manager Sun Solaris Quick GC35-0406
Start
Tivoli Storage Manager Windows Quick Start GC35-0409
Tivoli Storage Manager AS/400 Quick Start GC35-0317
Tivoli Storage Manager MVS Quick Start GC35-0415
Program Directory for Tivoli Storage GI10-0555
Manager for MVS and OS/390
Tivoli Storage Manager VM Quick Start GC35-0351
Program Directory for Tivoli Storage GI10-0557
Manager for VM
Tivoli Storage Manager Installing the SH26-4119
Clients
Tivoli Storage Manager Quick Reference SH26-4118
for the Backup-Archive Clients
Program Directory for Tivoli Storage GI10-4541
Manager Backup-Archive Client,
S/390 Edition
Program Directory for Tivoli Storage GI10-4539
Manager Application Program Interface,
S/390 Edition
Tivoli Value-Based Pricing License LC23-4470
Information
IBM Program License Agreement Z125-3301
Tivoli Disaster Recovery Manager Version 4.1 customers will be shipped the following basic materials with each order:
Order
Title Number
Tivoli Value-Based Pricing License LC23-4470
Information
IBM Program License Agreement Z125-3301
Tivoli Space Manager Version 4.1 customers will be shipped the following basic materials with each order:
Order
Title Number
Tivoli Space Manager for UNIX Using the SH26-4115
Hierarchical Storage Management Clients
Tivoli Value-Based Pricing License LC23-4470
Information
IBM Program License Agreement Z125-3301
Tivoli Data Protection for Oracle Version 2.1 customers will be shipped the following basic materials with each order:
Order
Title Number
Tivoli Data Protection for Oracle for UNIX SH26-4112
Installation and User's Guide
Tivoli Data Protection for Oracle for SH26-4113
Windows NT Installation and User's Guide
Tivoli Value-Based Pricing License LC23-4470
Information
IBM Program License Agreement Z125-3301
Tivoli Data Protection for MS SQL Version 1.1 customers will be shipped the following basic materials with each order:
Order
Title Number
Tivoli Data Protection for MS SQL Server SH26-4111
Installation and User's Guide
Tivoli Value-Based Pricing License LC23-4470
Information
IBM Program License Agreement Z125-3301
Tivoli Data Protection for MS Exchange Version 1.1 customers will be shipped the following basic materials with each order:
Order
Title Number
Tivoli Data Protection for MS Exchange SH26-4110
Server Installation and User's Guide
Tivoli Value-Based Pricing License LC23-4470
Information
IBM Program License Agreement Z125-3301
Tivoli Data Protection for Lotus Notes Version 2.1 customers will be shipped the following basic materials with each order:
Order
Title Number
Tivoli Data Protection for Lotus Notes on AIX SH26-4067
Installation and User's Guide
Tivoli Data Protection for Lotus Notes on SH26-4065
Windows NT Installation and User's Guide
Tivoli Value-Based Pricing License LC23-4470
Information
IBM Program License Agreement Z125-3301
Tivoli Data Protection for Lotus Domino Version 1.2 customers will be shipped the following basic materials with each order:
Order
Title Number
Tivoli Data Protection for Lotus Domino for SH26-4088
UNIX Installation and User's Guide
Tivoli Data Protection for Lotus Domino for GC26-7320
Windows NT Installation and User's Guide
Program Directory for Tivoli Data Protection GI10-4550
for Lotus Domino, S/390 Edition Application
Program Interface
Program Directory for Tivoli Data Protection GI10-4551
for Lotus Domino, S/390 Edition
Tivoli Value-Based Pricing License LC23-4470
Information
IBM Program License Agreement Z125-3301
Tivoli Data Protection for Informix Version 4.1 customers will be shipped the following basic materials with each order:
Order
Title Number
Tivoli Data Protection for Informix SH26-4095
Installation and User's Guide
Tivoli Value-Based Pricing License LC23-4470
Information
IBM Program License Agreement Z125-3301
Tivoli Data Protection for R/3 Version 3.1 customers will be shipped the following basic materials with each order:
Order
Title Number
Tivoli Data Protection for R/3 SC33-6389
Installation and User's Guide
Tivoli Data Protection for R/3 GI10-9759
Letter to Customers
Tivoli Value-Based Pricing License LC23-4470
Information
IBM Program License Agreement Z125-3301
Security, Auditability, and ControlThe Tivoli Storage Management products use the security and auditability features of the host hardware or software. The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communication facilities. Ordering InformationTivoli Storage Manager is a client/server product which has one charge unit: point authorization. Basic License: For information on Tivoli Value-Based Pricing, refer to the Description section, or Software Announcement 200-017 , dated February 15, 2000. To order a basic license, specify the program number, feature number 9001 for asset registration, and the feature number of the desired distribution medium. Also, specify the one-time charge feature number from the tables below in the quantity desired (maximum quantity of 250), and specify the feature numbers for the corresponding support features under 5698-SPT. In addition, refer to the Optional Machine-Readable Material section if the client interface for OS/390 UNIX or the OS/390 UNIX API is required.
Tivoli
Product Management Points
Number Product Name Qty 1 Qty 250
5698-TSM Tivoli Storage Manager 1685 1686
5698-TSM Managed System for LAN 1683 1684
5698-TSM Managed System for SAN 1679 1680
5698-TSM Tape Library Sharing 1687 1688
5698-DRM Tivoli Disaster Recovery Manager 1563 1564
5698-SPM Tivoli Space Manager 1565 1566
5698-DPO Tivoli Data Protection for Oracle 1350 1351
5698-DPS Tivoli Data Protection for MS SQL 1348 1349
5698-DPX Tivoli Data Protection for MS 1346 1347
Exchange
5698-DPN Tivoli Data Protection for Lotus 1344 1345
Notes(TM)
5698-DPD Tivoli Data Protection for Lotus 1342 1343
Domino
5698-DPI Tivoli Data Protection for Informix 1340 1341
5698-DPR Tivoli Data Protection for R/3 1338 1339
5698-DPR Administration Assistant 1336 1337
Tivoli Decision Support for Storage Management Analysis will now be included as part of the Tivoli Storage Manager Version 4.1 product, for no additional charge. However, it is required that Tivoli Decision Support (5698-TDS) has been purchased in order to use Tivoli Decision Support for Storage Management Analysis. Tivoli Storage Manager and Tivoli Space Manager are the only products in the list above that are available for the VM/ESA platform. Tivoli Storage Manager, Version 4.1 for the VM platform is also packaged on the VM/ESA Version 2 Release 4 system DASD Dump Restore (DDR) as an optionally installable, priced product. If you only plan to run Tivoli Storage Manager on VM/ESA V2R4, the Tivoli Storage Manager (5698-TSM) can be added to your VM/ESA V2R4 order to establish a Tivoli Storage Manager for VM/ESA Value-Based Pricing license. Be sure to specify feature number 3471 under 5698-TSM, along with other desired features, to suppress initial shipment of the Tivoli Storage Manager media. Feature Guidelines:
Additional information:
Customers with current Passport Advantage Subscription contracts are entitled to receive Tivoli Storage Manager Version 4.1 and the other Tivoli Storage Management products in this announcement, under their Passport Advantage Subscription terms. Tivoli Systems SupportAlthough the first year of support is included in the product price, a No-Charge order must be placed using program number 5698-SPT specifying: feature number 9001 for asset registration and the appropriate First-Year Tivoli Standard Support No-Charge feature number. This 5698-SPT order establishes entitlement records worldwide. If a 5698-SPT order is not placed, the customer will not be entitled to support even during this first year of the license. Prior to the end of the first 12 months support period, customers will be notified of their support renewal options. Unless the customer notifies IBM/Tivoli to discontinue or alter the level of support currently being received, support will automatically be renewed for annual billing at the same level as selected in the first year. Once the subsequent-year support feature numbers are in place, renewals are automatic and billed annually unless support is cancelled by the customer. Tivoli Systems offers a variety of support options in response to diverse customer requirements. The table below summarizes these offerings.
.-------------------------------+---------+--------+--------. | | |Standard| | | Support Categories |Standard | 24 | Select | |-------------------------------+---------+--------+--------| | | | | | |Support Coverage via | Normal | 24 x 7 | 24 x 7 | | Web, Phone, Fax and e-mail | Bus Hrs | | | | | | | | |Web Support Tools (TIPS, FAQs, | Yes | Yes | Yes | | White Papers, Tools, Patch | | | | | downloads) | | | | | | | | | |Maintenance and Upgrades | Yes | Yes | Yes | | | | | | |Support News | Yes | Yes | Yes | | | | | | |Escalation Process | Yes | Yes | Yes | | | | | | |Initial "Tivoli Select" Support| No | No | Yes | | Review (one customer location | | | | | and one review per contract) | | | | | | | | | |Heightened Responsiveness | | | | | Severity 1 - one hour | No | No | Yes | | Severity 2 - two hour | No | No | Yes | | Severity 3 - three hour | No | No | Yes | | Severity 4 - four hour | No | No | Yes | | | | | | |Fast Path to "Tivoli Select" | No | No | Yes | | Level 2 Engineer | | | | | | | | | |Heightened Resolution Priority | No | No | Yes | | | | | | |Proactive Tivoli Management | No | No | Yes | | Notification | | | | | | | | | |Onsite when required | No | No | Yes | | (two trips per year not to | | | | | exceed six days in total) | | | | | | | | | |"Tivoli Select" Support review | No | No |Quar- | | and recommendations | | | terly | | (customer to identify single | | | | | point of control site) | | | | | | | | | |Minimum of 40,000 renewable | No | No | Yes | | Tivoli Management Points | | | | | required in aggregate | | | | | | | | | '-------------------------------+---------+--------+--------' Note: Select Support will be available for purchase at announcement, but the elements unique to this level of support will not be available until October 27, 2000.
Support Upgrade During the first year of a license, the customer may upgrade to the Tivoli Standard-24 or Tivoli Select Support option by ordering the applicable one-time charge (OTC) feature number from the table below. The OTC feature numbers may be specified on the initial order or later via an MES during the first year only. Ordering this OTC feature will not result in an extension of the no-charge (NC) support period. In subsequent years, if a customer wants to upgrade to the Tivoli Standard-24 or Tivoli Select Support option, an MES order must be entered to discontinue the existing support option feature number and to add the feature number for the desired options After an MES order is entered, the support will be renewed and billed annually at that support level unless support is cancelled by the customer. 5698-SPT — First-Year Support OptionsUse the following table to order support (5698-SPT) for the program products listed below. The quantity of the billable feature number for support must be equal to the Tivoli Management Points for a licensed product.
Upgrade
Upgrade from
Upgrade from 1st Year
from 1st Year Std-24
1st Year to to
1st Year to Std-24 Select Select
Support Support Support Support
Support
for NC OTC OTC OTC
Program Support for Feature Feature Feature Feature
Number Program Name Number Number Number Number
5698-TSM Tivoli Storage Manager
Qty 1 1677 1595 1596 1597
Qty 250 1678 1598 1599 1600
5698-TSM Managed System for LAN
Qty 1 1647 1623 1624 1625
Qty 250 1648 1626 1627 1628
Upgrade
Upgrade from
Upgrade from 1st Year
from 1st Year Std-24
1st Year to to
1st Year to Std-24 Select Select
Support Support Support Support
Support
for NC OTC OTC OTC
Program Support for Feature Feature Feature Feature
Number Program Name Number Number Number Number
5698-TSM Managed System for SAN
Qty 1 1661 1649 1650 1651
Qty 250 1662 1652 1653 1654
5698-TSM Tape Library Sharing
Qty 1 1691 1665 1666 1667
Qty 250 1692 1668 1669 1670
5698-DRM Tivoli Disaster Recovery Manager
Qty 1 1579 1567 1568 1569
Qty 250 1580 1570 1571 1572
5698-SPM Tivoli Space Manager
Qty 1 1593 1581 1582 1583
Qty 250 1594 1584 1585 1586
5698-DPO Tivoli Data Protection for Oracle
Qty 1 1390 1378 1379 1380
Qty 250 1391 1381 1382 1383
5698-DPS Tivoli Data Protection for MS SQL
Qty 1 1406 1393 1394 1395
Qty 250 1407 1396 1397 1398
5698-DPX Tivoli Data Protection for MS Exchange
Qty 1 1420 1408 1409 1410
Qty 250 1421 1411 1412 1413
5698-DPN Tivoli Data Protection for Lotus Notes
Qty 1 1434 1422 1423 1424
Qty 250 1435 1425 1426 1427
5698-DPD Tivoli Data Protection for Lotus Domino
Qty 1 1449 1436 1437 1438
Qty 250 1450 1439 1440 1441
5698-DPI Tivoli Data Protection for Informix
Qty 1 1463 1451 1452 1453
Qty 250 1464 1454 1455 1456
5698-DPR Tivoli Data Protection for R/3
Qty 1 1491 1479 1480 1481
Qty 250 1492 1482 1483 1484
5698-DPR Administration Assistant
Qty 1 1477 1465 1466 1467
Qty 250 1478 1468 1469 1470
NC = No Charge
5698-SPT — Subsequent Year OptionsUse the following table to order support (5698-SPT) for the program products listed below. The quantity of the billable feature number for support must be equal to the Tivoli Management Points for a licensed product.
Standard Std-24 Select
Support Support Support
Support Annual Annual Annual
for Charge Charge Charge
Program Support for Feature Feature Feature
Number Program Name Number Number Number
5698-TSM Tivoli Storage Manager
Qty 1 1601 1602 1603
Qty 250 1604 1605 1606
5698-TSM Managed System for LAN
Qty 1 1629 1630 1631
Qty 250 1632 1633 1634
5698-TSM Managed System for SAN
Qty 1 1655 1656 1657
Qty 250 1658 1659 1660
5698-TSM Tape Library Sharing
Qty 1 1671 1672 1673
Qty 250 1674 1675 1676
5698-DRM Tivoli Disaster Recovery
Manager
Qty 1 1573 1574 1575
Qty 250 1576 1577 1578
5698-SPM Tivoli Space Manager
Qty 1 1587 1588 1589
Qty 250 1590 1591 1592
5698-DPO Tivoli Data Protection
for Oracle
Qty 1 1384 1385 1386
Qty 250 1387 1388 1389
5698-DPS Tivoli Data Protection for MS SQL
Qty 1 1400 1401 1402
Qty 250 1403 1404 1405
5698-DPX Tivoli Data Protection
for MS Exchange
Qty 1 1414 1415 1416
Qty 250 1417 1418 1419
5698-DPN Tivoli Data Protection
for Lotus Notes
Qty 1 1428 1429 1430
Qty 250 1431 1432 1433
5698-DPD Tivoli Data Protection
for Lotus Domino
Qty 1 1443 1444 1445
Qty 250 1446 1447 1448
5698-DPI Tivoli Data Protection
for Informix
Qty 1 1457 1458 1459
Qty 250 1460 1461 1462
5698-DPR Tivoli Data Protection for R/3
Qty 1 1485 1486 1487
Qty 250 1488 1489 1490
5698-DPR Administration Assistant
Qty 1 1471 1472 1473
Qty 250 1474 1475 1476
The Standard Support Option, and Standard-24 Support Option, and Select Support Option, where applicable, are not transferable among the Tivoli Enterprise products. Support Option feature numbers must be ordered, if desired, for each licensed product. The quantity of the billable feature numbers for support must be equal to the Tivoli Management Points for a licensed product, if support is desired. Basic Machine-Readable Material: To order, select the feature number of the desired distribution medium:
Program Feature
Number Number Distribution Medium
5698-TSM 5809 CD-ROMs for Tivoli Storage Manager
(UNIX, Windows, AS/400)
5698-TSM 5502 3480 tape for Tivoli Storage Manager (MVS)
5698-TSM 5504 4-mm tape for Tivoli Storage Manager (MVS)
5698-TSM 5512 3480 tape for Tivoli Storage Manager (VM)
5698-TSM 5514 4-mm tape for Tivoli Storage Manager (VM)
5698-DRM 5809 CD-ROM for Tivoli Disaster Recovery Manager
5698-SPM 5809 CD-ROM for Tivoli Space Manager
5698-DPO 5809 CD-ROM for Tivoli Data Protection for Oracle
5698-DPS 5809 CD-ROM for Tivoli Data Protection for MS SQL
5698-DPX 5809 CD-ROM for Tivoli Data Protection for MS
Exchange
5698-DPN 5809 CD-ROMs for Tivoli Data Protection for
Lotus Notes
5698-DPD 5809 CD-ROM for Tivoli Data Protection for
Lotus Domino
5698-DPD 5502 3480 tape for Tivoli Data Protection for
Lotus Domino
5698-DPD 5504 4-mm tape for Tivoli Data Protection for
Lotus Domino
5698-DPD 5512 3480 tape for Tivoli Data Protection for
Lotus Domino API, S/390
5698-DPD 5514 4-mm tape for Tivoli Data Protection for
Lotus Domino API, S/390
5698-DPI 5809 CD-ROM for Tivoli Data Protection for
Informix
5698-DPR 5819 CD-ROM for Tivoli Data Protection for R/3
5698-DPR 5809 CD-ROM for Tivoli Data Protection for R/3-Ad
Asst
Optional Machine-Readable Material: To order the OS/390 UNIX backup-archive client and the OS/390 UNIX API, select 5698-TSM and the feature number below for the distribution medium. One Managed System for LAN feature is required for each system that is using the OS/390 UNIX client to move data to a different system (S/390 or distributed).
Program Feature Distribution
Environment Number Number Medium
OS/390 UNIX Client 5698-TSM 5532 3480 tape cartridge
OS/390 UNIX Client 5698-TSM 5534 4-mm tape cartridge
OS/390 UNIX API 5698-TSM 5522 3480 tape cartridge
OS/390 UNIX API 5698-TSM 5524 4-mm tape cartridge
Customization Options Select the appropriate feature numbers to customize your order with delivery options desired. These features can be specified on the initial or MES orders.
Example: If publications are not desired for the initial order, specify feature number 3470 to ship media only. For future updates, specify feature number 3480 to ship media updates only. If, in the future, publication updates are required, order an MES to remove feature number 3480; then, the publications will ship with the next release of the program.
Feature
Description Number
Initial Shipments
Serial Number Only (suppresses shipment 3444
of media and documentation)
Ship Media Only (suppresses initial 3470
shipment of documentation)
Ship Documentation Only (suppresses 3471
initial shipment of media)
Feature
Description Number
Update Shipments
Ship Media Updates Only (suppresses 3480
update shipment of documentation)
Ship Documentation Only (suppresses 3481
update shipment of media)
Suppress Updates (suppresses update 3482
shipment of media and documentation)
Expedite Shipments
Local IBM Office Expedite 3445
(for IBM use only)
Customer Expedite Process Charge 3446
($30 charge for each product)
Expedite shipments will be processed to receive 72-hour delivery from the time IBM Software Delivery and Fulfillment (SDF) receives the order. SDF will then ship the order via overnight air transportation. Terms and ConditionsAgreement: IBM International Program License Agreement (IPLA), IBM International Agreement for Acquisition of Support (IAAS), or IBM International Agreement for Acquisition of Programs and Support (IIAAPS) with the Attachment for Support and its Addendum for Tivoli Systems, and an Order Form Transferable: Applies, except when support is in effect Guarantee: Two-month, money-back guarantee Getting Started Period: Not applicable Usage Restriction: Yes. Usage is restricted to the quantity of Tivoli Management Points acquired. Educational Allowance Available: Yes, to qualified educational institutional customers Percentage: 15% Upgrade Protection Applies: Covered as long as support remains in effect Licensed Program Materials Availability
Entitled Upgrade for Current Upgrade Protection Licensees: Yes
Support Center Applies Yes
Access is available through
the Tivoli Support Center
(800-TIVOLI8)
(800-848-6548)
Availability -- The first year of Tivoli
Support is available at
no additional charge.
The first year starts when
the program is shipped to
the customer.
-- Subsequent years of
Tivoli Support are
available, for a fee, as
part of the IAAS, IIAAPS,
or any equivalent agreement.
Applicable for: -- The current release
level
-- Immediate previous
release level for twelve
months after the
general availability of
the current release
Available until -- Twelve months after
Discontinued: written notice
of discontinuance
APAR Mailing Address: Tivoli Systems Inc.
9442 Capital of Texas Highway
Austin, TX 78759
USA
Attention: Tivoli Storage
Manager Development
Customer Financing: IBM Global Financing offers attractive financing to credit-qualified commercial and government customers and Business Partners in more than 40 countries around the world. IBM Global Financing is provided by the IBM Credit Corporation in the United States. Offerings, rates, terms, and availability may vary by country. Contact your local IBM Global Financing organization. Country organizations are listed on the Web at: Order Now
Use Priority/Reference Code: YE001
Phone: 800-IBM-CALL
Fax: 800-2IBM-FAX
Internet: ibm_direct@us.ibm.com
Mail: IBM Atlanta Sales Center
Dept. YE001
P.O. Box 2690
Atlanta, GA 30301-2690
You can also contact your local IBM Business Partner or IBM representative. To identify them, call 800-IBM-4YOU.
Note: Shipments will begin after the planned availability date.
Trademarks
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