Software Announcement 200-098
April 25, 2000

Web-Based Learning Solutions for CATIA Version 5 Release 3

 ENUS200-098.PDF (50KB)


At a Glance

The CATIA Web-Based Learning Solutions provide:

  • Just-in-time training and support at the user's desk
  • Improved performance of users with the CATIA products
  • Remote or local support availability at anytime from anywhere
  • Varied initial skill levels in classroom attendance
  • A platform and content based on Internet/intranet standards and a client/server architecture for easy deployment
  • Flexibility between instructor-driven and self-led training

Overview

In today's world of rapidly advancing technologies, the capability to continuously update one's skills and knowledge is crucial to ensure optimum on-the-job performance and corporate competitiveness.

The CATIA Web-Based Learning Solutions (WLS) is a next-generation, easy-to-use, electronic performance support system for the CATIA Version 5 user community. WLS combines Internet/intranet standards and client/server architecture. Online, just-in-time training and shared job aids, right at the user's desktop, make the WLS the day-to-day assistant for every CATIA user!

To address the needs for core modeling skills, CATIA User Companion for Mechanical Design is the first product of the CATIA WLS available for CATIA Version 5 Release 3.

Key Prerequisites

Web-Based Learning Solutions for CATIA Version 5 Release 3 will run on Microsoft™ Windows NT™ Workstation Version 4.0 at Pack 4 or 5 Service Level.

Planned Availability Date

April 28, 2000

Description

CATIA Web-Based Learning Solutions (WLS) is composed of learning resources that are accessed through a Java™ engine called the CATIA Companion Desktop:

  • Skillets
  • Courses
  • Best practices
  • Job aids

CATIA WLS is designed to:

  • Consolidate all information a CATIA user needs to do the job through the Electronic Performance Support System (EPSS). Subsequent releases will provide a tighter integration with CATIA Version 5.
  • Provide ready-to-use modules that range from release update courses to initial training courses (product or role focused) that can be run from the user's desktop.
  • Support formal classroom training.

CATIA WLS

Features                      Benefits
 
Single gateway                User does not have to exit
to all information            CATIA environment for answers
to and training               to questions and general help.
about CATIA                   All resources are readily
features, functions,          available.
and practices
 
Easier and less               User has the flexibility
costly training               to improve on-job performance.
deployment                    Some modules require less time,
                              do not require attendance in a
                              class-room setting, and are
                              immediately available.
 
Job Aids                      Simple one-screen procedures
                              for many tasks.  Eliminates
                              the need to memorize difficult
                              or infrequent operations.  Time
                              is better utilized for using
                              CATIA.
 
Performance                   Some skillets include user task
Checker                       performance evaluation.  This
                              feedback is useful for
                              self-evaluation.
 
Proven Best                   Take advantage of expert
Practices                     consensus to gain competitive
                              edge.
 
Help Sources                  Access to complete CATIA
                              documentation.
 
Skillets                      Skill applets
                              provide focused interactive
                              training on tasks and procedures.
                              Choose between different ways
                              to learn new procedures
                              (on the job, at the desktop).
 
Local or                      Administrator may install
Client/Server                 either stand-alone or on
                              a remote server with data
                              access through http for
                              easy administration.
 
Features                      Benefits
 
Powerful Search               User can selectively search
Capability                    Product Documentation,
                              Skillets, Job Aids, Best
                              Practices to retrieve the
                              most useful information.

The CATIA User Companion for Mechanical Design

The CATIA User Companion for Mechanical Design provides an integrated access to any type of information, support, and communication. This Java engine allows a client (a Java 1.1-enabled HTML browser, such as Netscape Communicator or Microsoft Internet Explorer) to access learning resources.

The CATIA User Companion for Mechanical Design can equally address the needs of a small company with a fast installation on a single workstation and implement a larger company's training solution that meets client/server architecture based on Internet/intranet standards.

Function                      Description
 
Help                          CATIA User Companion Desktop
                              navigation and learning
                              components.
 
Course Access                 Access the different
                              courses available to
                              the user.
 
Bookmarks                     Bookmarks help the user
                              find quickly preferred
                              information.  Bookmarks
                              can be added, modified,
                              or deleted.
 
Search                        User can selectively
                              search the following
                              features:
                                Documentation
                                Skillets
                                Job Aids
                                Best Practices
 
Mail                          Access to a defined teacher
                              or support person
                              assigned to the course.
 
FAQ                           Log and customize
                              Frequently Asked Questions.
 
Settings                      Customization:  language,
                              e-mail, facility.

In addition to tracking user activity, the CATIA User Companion for Mechanical Design can mark where the user stopped in the course and restart at that point.

The user is presented through a color scheme parts of the course or skillets already finished and the ones not accessed yet. Courses can be taken out of order but the highlighting ensures that all proposed content will be eventually covered.

Learning Resources

The following learning resources available to the user are composed of:

  • Skillets
  • Courses
  • Job Aids

Skillets, the core of the CATIA WLS resources, are small, self-contained units of instruction. Each skillet allows a user to learn one procedure, feature, or function in thirty minutes or less. They may include explanations of the topic, demonstrations, monitored practice, or CATIA exercises based on user scenarios.

Skillets may be accessed directly, one at a time, through the CATIA User Companion for Mechanical Design built-in search engine, or in sequence when built into a course.

Skillet Components

Description                   Benefits
 
Show Me
 
Demonstration of topic,       View as a
procedure, or task.           refresher or to decide
                              whether to select more
                              detailed training.
 
Monitored Practice
 
Simulate a new CATIA          User learns new procedure
skill for practice in a       quickly without risking damage
protected environment.        to a model.
                              Feedback reinforces correct
                              steps.  Corrects errors before
                              they become habits.
 
                              User learns interactively and
                              reinforces new procedures.
 
Detailed prompts for          Can be used as a demonstration
guided learning or            (using Next button) or as
none, for discover            assessment (no prompts).
learning or assessment.
 
Job Aids
 
Simple one-screen             User does not have to
procedures for many           memorize procedures for
tasks.                        difficult or infrequent
                              operations.  Saves time and
                              rework.
 
Do it In CATIA
 
Prompts and directions        Practice on sample parts to
allow user to practice        improve skills.
in real CATIA                 A checker and checklist
environment.  Model           provide feedback for
checker provides              correction of errors and
quality assessment.           reinforcement of correct
                              procedures.
 
Three levels of               Allows various user profiles
information (step             and skill expectations.
overview, detailed            User can practice with or
steps, and                    without detailed step-by-step
dimensioned drawing)          instructions.
and simultaneous
practice in real
CATIA.
 
Description                   Benefits
 
Quiz
 
Scored self-assessment        User may quickly determine if
of knowledge or skill.        additional study is
Skillet scores are not        needed.  Private scores
reported to any               encourage use of quiz and
management system.            self evaluation.
 
Guided Path
 
Clicking Next button          User can move through
steps user through the        a carefully designed learning
skillet.                      path and most thorough
                              coverage of topic.
 
Navigation Map
 
Single-page access to         User may choose to use only
any skillet component.        selected elements of a skillet,
User may switch to            support their own learning
Guided Path at any            needs, style, or preference
time.                         (especially as refresher or
                              in EPSS context).
 
Navigation Tree
 
Tree structure of             Easy location and fast
course or skillet             navigation.  Provides a
allows user to jump           progress measurement.
to any component.
Shows the progression
of the student.

The courses provided in the products of WLS are either:

  • Update courses
  • Training courses
  • Role-based training

Each WLS product will include, at each CATIA release, an update course based on the content covered by the product. Courses can be seen as sets of skillets assembled into lessons to best suit general and industrial process scenarios. They are carefully designed in order to provide a progressive level of difficulty to the learner.

The CATIA User Companion for Mechanical Design, however, allows the course to be run in any sequence. It always provides a view on the topics previously covered and those not yet addressed.

CATIA Version 5 Release 3 WLS Products: Each product of WLS includes the CATIA User Companion Desktop required to run the learning resources (skillets, job aids, and courses) delivered with the product.

One product, CATIA User Companion for Mechanical Design, is available for Version 5 Release 3.

The following CATIA Version 5 products are covered by CATIA User Companion for Mechanical Design (Platform 2 Products):

  • CATIA Object Manager — COM
  • Part Design — PDG
  • Assembly Design — ASD
  • Wireframe & Surface — WSF
  • Generative Drafting — GDR
  • Interactive Drafting — ID1
  • Real Time Rendering — RT1

This product is ideally suited for the users of the CATIA Version 5 Mechanical Design 2 Configuration.

Year 2000

These products do not have date dependencies and are Year 2000 ready.

Euro Currency

These programs are not impacted by euro currency.

Hardware and Software Support Services

SmoothStart™/Installation Services

SmoothStart or Installation Services will not be provided for CATIA products.

Reference Information

For information on the CATIA Version 5 Release 3 products, refer to Software Announcement 299-342 , dated November 16, 1999.

For additional information on CATIA Version 5 Products, visit the following URL:

Trademarks

 
SmoothStart is a trademark of International Business Machines Corporation in the United States or other countries or both.
 
Microsoft and Windows NT are trademarks of Microsoft Corporation.
 
Java is a trademark of Sun Microsystems, Inc.
 
Other company, product, and service names may be trademarks or service marks of others.

Additional Information

CATIA Version 5 Release 3 Web-Based Learning Solutions (WLS) Packaging and Products

Products are the elementary building blocks of CATIA WLS.

The WLS product may be ordered in two ways:

  • As a "shareable" product: CATIA Version 5 User Companion for Mechanical Design (5691-MDC)

    In this case the product is delivered with its own license key, allowing the user to obtain the license at the beginning of his session, or to leave it for another user.

  • As an "enterprise" product: CATIA Version 5 User Companion for Mechanical Design — Enterprise Option (5691-MDE)

    The product may be deployed on all CATIA mechanical seats. A seat is considered a CATIA mechanical seat if it licenses the CATIA configurations of MD2, ME2, or HD2. The enterprise product will be offered for a minimum number of five mechanical seats. If the customer orders new CATIA mechanical seats, the same number of CATIA User Companion for Mechanical Design licenses must be ordered. The price of an enterprise seat is greatly reduced compared to the price of a shareable order.

Glossary

CATIA User Companion Desktop: The Java™ engine used to access Skillets, Courses, Job Aids.

Electronic Performance Support System (EPSS): A computer system that is produced as a result of applying the concept of Performance Support (PS). Software tools, knowledge, and learning experiences are integrated to improve business performance by:

  • Bringing individuals up to speed in their work as quickly as possible and with the minimum of support from other people
  • Providing an electronic infrastructure to enable organizational learning

Plug-in: A program associated to a mime-type and executed via the HTML browser on a given type file each time the file is transferred by HTTP. The plug-in is configured on well-known acronym in the training community to define the system that will support the user during his everyday operations, for example, beyond the initial training.

Client: PC or laptop with CPU, memory, and graphic card.

Applet: A Java program running within the context of a Java-enabled Web browser.

JDK: The Java Development Toolkit provided by Java Soft for Java development.

Technical Information

Hardware Requirements: This section only lists the hardware requirements necessary to run WLS. For hardware requirements applicable to CATIA Version 5 Release 3 and because this system is expected to run concurrently with CATIA Version 5, refer to Software Announcement 299-342 , dated November 16, 1999, or visit the following URL:

  • Disk drive: An internal or external disk drive is required to store program executables, program data, usage environment, and paging space (minimum recommended size: 2 GB).
  • Memory: 256 MB of main memory is the minimum required. Requirements may be greater when large amounts of data are used.
  • Internal/External Drives: A CD-ROM drive is required for program installation.
  • Display: A graphic color display compatible with the selected platform-specific graphic adapter. The minimum recommended size for usability reasons is 17 inches. Minimum resolution for Windows™ workstations is 1024 x 768.
  • Keyboard: A specific keyboard compatible with selected installation locale may be required for national language support.

Although CATIA Version 5 products might run on other configurations or other graphic adapters, incidents specific to these configurations or adapters would not be accepted for support.

Hardware Requirements in a Windows NT™ Environment

  • System Unit — Intel Pentium™ II- or Pentium III-based workstations running Microsoft™ Windows NT Workstation Version 4.0.
  • Graphic Adapter — Minimum supported resolution is 1024 x 768. A resolution of 1280 x 1024 is recommended for usability reasons when learning with an active CATIA session. The graphic adapter must support 24-bit true color.
  • Network Adapter — An active LAN adapter (Ethernet or token ring, installed and configured) is required for licensing purposes.

Software Requirements: For software requirements and because this system is expected to run concurrently with CATIA Version 5 Release 3, refer to Software Announcement 299-342 , dated November 16, 1999, or visit the following URL:

CATIA WLS can run either on one system or in client/server mode. It is designed to operate with the following software:

On the Client Side for Windows NT 4.0

    li.Microsoft Windows NT Workstation Version 4.0 at Pack 4 or 5 Service level
  • A Web browser, either:
    • Microsoft Internet Explorer (delivered with Windows NT 4.0), at minimum level 4.01, Service Pack 1. The level of the Java Virtual Machine must be at minimum level 3158. To check the level of your Microsoft Java Virtual Machine, follow these instructions:
      1. Within the Windows Explorer select file "C:\WINNT\SYSTEM32\MSJAVA.dll", where C: is the drive chosen for Windows installation.
      2. Click on right mouse key and select "Properties" sub-menu to display its properties window.
      3. Select "Version" folder.
      4. The version number is the third number of "File Version".
    • Netscape Navigator at minimum level 4.5.
  • CATIA Version 5 — An installation of CATIA Version 5, though not a strict requirement, is recommended to practice the provided exercises automatically loaded by the User Companion Desktop in the active CATIA session.

    For software requirements, refer to Software Announcement 299-342 , dated November 16, 1999, or visit the following URL:

  • Browser Plug-ins:
    • Some products of the WLS may provide learning resources using the Portable Document Format (PDF). This requires Adobe Acrobat Reader at minimum level 3.0 to be installed as a plug-in for the browser used to run the system.

      Adobe Acrobat Reader Version 3.0 may be downloaded from the following URL:

    • QuickTime Plug-in from Apple at minimum level 3.0. The plug-in may be downloaded from the following URL:

    Note: In this first release, none of the Browser Plug-ins are prerequisites.

    Although access to CATIA WLS might work on other HTML browsers, incidents specific to other browsers than above-mentioned products are not eligible for support.

Prerequisites for the Licensing Environment

  • Windows NT workstations must have a LAN card (Ethernet or token ring) and TCP/IP installed and properly configured, even in the case of node lock licensing. It is not required to have the workstations connected to the network.
  • No additional software is required when accessing node lock licenses on Windows NT.
  • IBM License Use Management 4.5.5 (LUM) is required to access concurrent licenses across a network. An LUM may be obtained, at no charge, from the following URL:

On the Server Side

  • HTTP server (Apache, Microsoft IIS, Netscape Server)

    This requirement only applies if CATIA WLS is to be run in a client server mode communicating via the http protocol. (The system can also be installed without an http server. The learning resources are accessed in file mode via the browser.)

All components of CATIA WLS are Year 2000 compliant.

Planning Information

Installability: The CATIA WLS products are delivered on CD-ROM, including documentation. It is designed so that customers can install the system, customize it, and get started with few manual interventions and minimum skills within one hour.

Preventive service is delivered through the next release of CATIA WLS. The new release will include corrections to problems, depending on the time of their submission and their severity.

Corrective Service for CATIA WLS is delivered through "Service Packs" on a regular basis. A Service Pack includes corrections for blocking problems only. Each Service Pack supersedes the previous one and may be installed on top of the released level or on top of a previous Service Pack. Service Packs are available at the same time for all platforms currently supported.

No individual correction will be delivered between two Service Packs.

No update for online documentation will be provided through Service Packs.

Service Packs are available on CD-ROM via the IBM Support Centers for the duration of the service of each release. Once a release has been discontinued from service, only the last Service Pack will remain available for ordering through IBM Support Centers.

Customers may report problems for any given release of CATIA WLS for a limited time only. This reporting period ends four months after the general availability of the second subsequent release of CATIA WLS.

Customers may request a correction via a Service Pack for blocking problems. These requests for a given release of CATIA WLS may be made up to 4 months after the next release of CATIA WLS.

Maintenance support will be available until discontinued by IBM upon six months' written notice.

Direct Customer Support: Direct customer support is provided under the Engineering Support Services Enhanced Support Offering. This fee service enhances the customer's productivity by providing voice and electronic access to the Engineering Solutions Support Center. The Enhanced Support Offering help desk will answer questions pertaining to the installation, administration, use, and handling of suspected software defects for eligible products. For purposes of the Enhanced Support Offering, WLS is treated as a product. A valid contract for a CATIA Version 5 Enhanced Support configuration is a prerequisite to obtaining support for WLS.

Charges and additional information about the Enhanced Support Offering and other available Engineering Services offerings are available by going to the Engineering Solutions Web page:

Click on Engineering Services and then on Offerings .

Packaging: This package includes the following deliverables in English:

  • Two code CDs (LCD4-4667) for the Windows NT Platform
  • Two informal documents:
    • Licensed Program Specifications (GI11-1328)
    • Registration Memo (GI11-1329)

WLS products are currently available in English. National language versions (French, German, Japanese, and other languages as/if appropriate) will be available at a later date.

Security, Auditability, and Control

The announced program uses the security and auditability features of the host hardware or operating system software.

If sensitive data is sent over external communications facilities, users may wish to pursue the use of cryptography.

The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communication facilities.

Customer Financing

IBM Global Financing offers attractive financing to credit-qualified commercial and government customers and Business Partners in more than 40 countries around the world. IBM Global Financing is provided by the IBM Credit Corporation in the United States. Offerings, rates, terms, and availability may vary by country. Contact your local IBM Global Financing organization. Country organizations are listed on the Web at:

Ordering Information

New Licensees

Orders for new licenses will be accepted now.

Shipment will begin on the planned availability date.

Unless a later date is specified, orders entered before the planned availability date will be assigned a schedule date of one week following availability.

New users of CATIA User Companion for Mechanical Design should specify:

Type      Model
 
5691      MDC
5691      MDE

An order for CATIA User Companion for Mechanical Design basic licensed programs consists of one or more licensed program orders (5691-XXX), and one System Program Order (SPO), 5628-ACN, for NT workstations.

The 5691-XXX orders are required for billing and asset registration. The 5628-ACN orders are required to ship machine-readable materials and publications.

Basic License: To order a basic license for a 5691 program type, specify the program number (5691-XXX) and feature number 9001 for asset registration.

Select the charge option, either primary license charge (PLC) with the corresponding quantity-based annual license charge (ALC), or the quantity-based yearly license charge (YLC).

PLC/ALC Licenses: The first license must be at usage level 1. The maximum number of licenses at a usage level must be ordered before ordering the next usage level. When licenses are discontinued, the licenses at the higher usage level must be discontinued first.

YLC Licenses: The YLC feature numbers specified will depend on the usage level ordered for the license for a given customer number. The first license must be at usage level 1. The maximum number of licenses at a usage level must be ordered before ordering the next usage level. When licenses are discontinued, the licenses at the higher usage level must be discontinued first.

CATIA Version 5 User Companion for Mechanical Design (5691-MDC)

PLC Feature Number: 0011

                       ALC              YLC
                       Feature          Feature
Tier      Usage        Number           Number
 
1         1 to 9       0006             0001
2         10 to 25     0007             0002
3         26 +         0008             0003

Note: For quantities exceeding 250, contact your IBM representative for additional information.

CATIA Version 5 User Companion for Mechanical Design — Enterprise Option (5691-MDE)

PLC Feature Number: 0011

                       ALC              YLC
                       Feature          Feature
Usage                  Number           Number
 
5 +                    0006             0001

Note: A minimum order of five seats is required to qualify for this option.

For orders of CATIA for NT platforms, configure CATIA using the PCRS6000 configurator, but before executing a SYSLINK of the order to AAS, change the 5691-XXX order using the feature number 5353. Specify the feature number 5353 with a quantity equal to the number of users.

System Program Order

5628-ACN SPO

CATIA Version 5 WLS programs for Microsoft Windows NT will be shipped under the 5628-ACN SPO. The SPO is required for all program shipments and future updates.

Initial orders placed for a program type 5691 without a corresponding order or MES for the 5628-ACN SPO will either fail order validation, or will not generate a media shipment. The SPO is designated to the processor on which the program type 5691 is licensed. Each customer number must have its own SPO.

Initial Orders: When ordering the first 5691-XXX product for CATIA Version 5 WLS, an order must also be placed for the 5628-ACN SPO. Both the 5691-XXX program order and the SPO must be for the same CPU system type/system number, and have the same scheduled shipment date.

Subsequent Licenses: The SPO must have a feature number for every CATIA Version 5 WLS product that is installed or on-order. Therefore, when a product that was not previously installed is ordered, the SPO must be updated.

To Update an On-Order System: When a license for a new 5691 program is ordered for an on-order system, the 5628-ACN SPO must be updated to reflect the feature number of the licensed program desired. Also, for asset registration and billing purposes an order for the individual licensed program type 5691 is required.

To Update an Installed System: When a license for a new 5691 program is ordered for an installed system, the 5628-ACN SPO must be updated to reflect the feature number of the licensed program desired.

5628-ACN Feature Numbers: The following program feature numbers are used with the 5628-ACN SPO to show which configurations and products are installed. This information is used for shipment of media. The maximum quantity of each of the features that may be specified is one for each of the 5691 programs.

Program Feature Numbers for Version 5 CATIA Web-Based Learning Solutions

                                     Feature      Program
Description                          Number       Number
 
CATIA Version 5 User Companion       1945         5691-MDC
  for Mechanical Design
CATIA Version 5 User Companion       1946         5691-MDE
for Mechanical Design --
  Enterprise Option
CATIA Version 5 User Companion       1947         5691-ED2
  for Mechanical Design --
  HEAT

Basic Machine-Readable Material

                           Feature                Distribution
Environment                Number                 Medium
 
Windows NT                 3410                   CD-ROM

Customization Options: Select the appropriate feature numbers to customize your order to specify the delivery options desired. These features can be specified on the initial or MES orders.

                                                  Feature
Description                                       Number
 
Initial Shipments
 
Serial number only (suppresses shipment           3444
 of media and documentation)
 
Update Shipments
 
Suppress updates (suppresses update               3482
 shipment of media and documentation)
 
Expedite Shipments
 
Local IBM office expedite                         3445
 (for IBM use only)
 
Customer expedite process charge                  3446
 ($30 charge for each product)

Expedite shipments will be processed to receive 72-hour delivery from the time IBM Software Delivery and Fulfillment (SDF) receives the order. SDF will then ship the order via overnight air transportation.

Unlicensed Documentation: No publications are shipped with the announced product.

Subsequent updates (technical newsletters or revisions between releases) to the publications shipped with the product will be distributed to the user of record for as long as a license for this software remains in effect. A separate publication order or subscription is not needed.

Terms and Conditions

Licensing: IBM Customer Agreement (ICA)

Designated Machine: Not required

Variable Charges Apply: No

Installation License or Location License Applies: No

Usage Restriction Applies: Yes. Additional licenses, features, or authorizations, as appropriate, must be obtained to extend use levels.

Educational Allowance: No, educational allowance does not apply. 5691-MDC is available under the CATIA Higher Education and Training (HEAT) program.

Volume Discount: Contact your IBM representative.

Warranted: Yes

Licensed Program Materials Availability

  • Restricted Materials of IBM: None
  • Non-Restricted Source Materials: None
  • Object Code Only (OCO): All

Testing Period: None

Program Services: Program services will be available until discontinued by IBM upon six months' written notice.

Program services offer a method of reporting code-related problems for CATIA Version 5 Release 3 licensed software products. Problems may be reported via e-mail, facsimile, or U.S. mail and will be responded to via the same medium used to submit the problem. IBM will respond to customer inquiries within two business days of e-mail or facsimile receipt and seven days of mail receipt advising of the problem disposition.

If the problem reported is not known to be a code-related problem, the customer will be informed that IBM will continue to work on it provided the customer has an Enhanced Support Offering contract. For purposes of the Enhanced Support Offering WLS is treated as a product. A valid contract for a CATIA Version 5 Enhanced Support configuration is a prerequisite to obtaining WLS support.

Support charges and additional information on the Enhanced Support Offering and other available Engineering Services offerings are available by going to the Engineering Solutions Web page at:

Click on Engineering Services and then on Offerings .

Use the following addresses to submit problems:

  • Mail:
      IBM Corporation
      Engineering Solutions
      2455 South Road P540
      Poughkeepsie, NY 12601-5400, USA
      Attn: CATIA APAR Coordinator
  • Facsimile: 914-433-9901
  • e-mail: catia@us.ibm.com

For technical assistance, go to the CATIA/CADAM Support Web page at:

and then click on the CATIA/CADAM link.

For help guides and information on education, go to the Engineering and Design page on the Services and Support Web site:

Support Line: No

Other Support: IBM Support Center

Charges

Contact your IBM representative for charges information for this announcement.

Trademarks

 
Pentium is a trademark of Intel Corporation.
 
Windows, Windows NT, and Microsoft are trademarks of Microsoft Corporation.
 
Java is a trademark of Sun Microsystems, Inc.
 
UNIX is a registered trademark in the United States and other countries exclusively through X/Open Company Limited.
 
Other company, product, and service names may be trademarks or service marks of others.