IBM United States
Software Announcement 200-076
April 4, 2000
IBM MQSeries Workflow Version 3.2.2 Simplifies e-business
(Corrected on June 6, 2000)
Corrected selected Passport Advantage Registered User part numbers.
At a Glance
For ordering, contact:
Your IBM representative, an IBM Business Partner, or IBM Americas Call Centers at 800-IBM-CALL (Reference: YE001).
The MQSeries® Workflow Version 3.2.2 program features the key customer requirements to implement and execute business processes for e-business scenarios such as business-to-business solutions (B2B) or business-to-consumer (B2C) solutions. Also, it now supports Windows 2000. MQSeries Workflow provides the infrastructure your organization can trust and rely on to run the business processes that support your e-business engagement. With MQSeries Workflow, your organization will become an "Adaptive Enterprise," because MQSeries Workflow takes over the management of your business processes, while you concentrate on the core business.
MQSeries Workflow is the workflow solution of your choice because it:
MQSeries Workflow is used to design, document, execute, control, improve, and optimize the business processes; you can focus on the organization's key objectives. After modeling your business processes with the MQSeries Workflow Builder, the MQSeries Workflow Runtime executes these processes by navigating through the workflow models.
Version 3.2.2 will be available on:
In addition, the MQSeries Workflow Server runs on OS/390.
July 28, 2000
Improved Quality, Useability, Documentation
As IBM regards the user in the center of all design and development considerations, the major goal of this new program level was to achieve a higher level of quality in all user-related aspects. For MQSeries Workflow Version 3.2.2, we have evaluated the long list of our key customer requirements, the result is a consistent balance of innovation and reliability.
Memory management has been improved in all components, and on all platforms. For runtime execution, performance has been increased.
IBM has expanded the test cycles on all MQSeries Workflow platforms. To further ease administrative handling, the Terminate API and others had been created, existing error messages have been updated to provide more accurate meaning, and new error messages have been added. The documentation has been revised for improved readability and faster user perception. Integration within the MQSeries family has been enhanced, and practical samples encourage your fast implementation of integration solutions. Administration information, installation, configuration (checker tool), and customization have been improved.
All server components are useable identically across platforms, so you are free in your options to migrate and grow your workflow applications horizontally and vertically. MQSeries Workflow exploits platform-specific features like S/390® Sysplex and HACMP on AIX.
Workflow and e-business
With MQSeries Workflow Version 3.2.2, you can introduce e-business smoothly and exploit its benefits with ease and flexibility. Initially, MQSeries Workflow lets you attach to an existing application without changing it, because MQSeries Workflow can integrate its data and function and make it available for workflow. As you integrate more, you soon participate in e-business quickly and cost effectively as MQSeries Workflow manages your e-business.
Because MQSeries Workflow is scalable, you expand the number of users and applications more and more. Technically, you grow the number of distributed workstations that support these users and applications, or you transfer your running solutions to the OS/390 platform.
Once MQSeries Workflow is introduced appropriately, your organization can experience shorter cycle times and therefore run a higher volume without further investment. The automation of company business processes is intended to result in better service, higher productivity, and easier interaction between people and applications, and between different applications as well. Business Integration allows you to integrate totally different systems and applications via the business process without having to touch the logic of existing applications, or new applications. Business logic is kept separate, made clear, easy to follow, and easy to change.
Windows 2000 Support
Java Developer Kit 1.2
On all supported platforms, performance for Runtime Servers and Clients has been enhanced significantly so users yield better response time.
Operating Performance Processor System (Activities/Hour) 12-way S/390 G6 OS/390 Greater than 500,000 4-way RS/6000(R) AIX 64,800 F50 332 MHz Dual Intel Pentium(TM) III Windows NT 30,000 550 MHz
New Application Programming Interfaces
Several new administrative methods are available to work with process activities, for example the Terminate API to terminate running activities or to access input or output data of already finished activities.
Program Currency for MQSeries Workflow for OS/390
All these new features announced on workstations with this Version 3.2.2, will be available on all supported platforms. This includes the OS/390 platform where these new features come with a program temporary fix (PTF).
Since there is no announcement for MQSeries Workflow for OS/390, its version remains at Version 3.2.1.
IBM does not only transfer or "port" the MQSeries Workflow functions, but rather MQSeries Workflow exploits the specific features of the OS/390 platform:
.-------------+------+---+-----+-------+----+-------+-------. | |OS/390|AIX|HP-UX|Solaris|OS/2|Windows|Windows| | | | | | +SPARC| |NT+2000| 98/95 | |-------------+------+---+-----+-------+----+-------+-------| |Buildtime | | | | | | X | X | |-------------+------+---+-----+-------+----+-------+-------| |Runtime | X | X | X | X | X | X | | |Server | | | | | | | | |-------------+------+---+-----+-------+----+-------+-------| |Program | X | | | | | | | |Execution | | | | | | | | |Server | | | | | | | | |-------------+------+---+-----+-------+----+-------+-------| |Program | | X | X | X | X | X | X | |Execution | | | | | | | | |Agent | | | | | | | | |-------------+------+---+-----+-------+----+-------+-------| |Client GUI | | | | | | X | X | |-------------+------+---+-----+-------+----+-------+-------| |Client API | X | X | X | X | X | X | X | |-------------+------+---+-----+-------+----+-------+-------| |Admin Utility| | X | X | X | X | X | X | |-------------+------+---+-----+-------+----+-------+-------| |Lotus Notes | | | | | X | X | X | |GUI | | | | | | | | |-------------+------+---+-----+-------+----+-------+-------| |Lotus Notes | | | | | X | X | X | |API | | | | | | | | '-------------+------+---+-----+-------+----+-------+-------'
This product is Year 2000 ready. When used in accordance with its associated documentation, it is capable of correctly processing, providing, and receiving date data within and between the twentieth and twenty-first centuries, provided that all products (for example, hardware, software, and firmware) used with the product properly exchange accurate date data with it.
The service end date for this Year-2000-ready product is June 30, 2002.
Statement of Direction
IBM intends to provide workflow capabilities within the IBM Enterprise Information Portal, the IBM solution for corporate portal solution using MQSeries Workflow as the underlying Workflow technology.
In this Statement of Direction, IBM expresses current intentions and objectives. It is subject to change or withdrawal.
Integrating Your Business
MQSeries® Workflow has been designed specifically to the needs of production workflow and Business Integration. It automates and tracks process flows across multiple units of work, tying together disparate systems and their users, and routing data automatically from step to step. It gives you control and feedback on the execution of complete end-to-end business processes that span application boundaries, providing consistent process execution across customer access channels and backend application systems.
MQSeries Workflow encapsulates process logic, thereby enhancing e-business flexibility, and links process logic to application functions and human input. It ensures that your business and IT requests are being processed the way you want them, and gives you the flexibility to change process flows without IT involvement.
Adaptive Enterprises and Solutions React Quickly to Process Changes: Workflow is now becoming a core element of IT infrastructures supporting adaptive businesses that can quickly respond to changing business needs, and a core element of new types of solution packages providing flexible multistep integration of multiple solution components.
e-business Needs Workflow Technology: Workflow delivers a state-aware, process-focused control service for e-business applications and users, processing customer requests through an e-business that often crosses enterprise boundaries. Repeatable, precise, and controlled process execution, even under high-volume circumstances, is a key need for e-business solutions that MQSeries Workflow can deliver.
Workflow Requires Enterprise Application Integration (EAI), and is a Part of EAI: Automating complete end-to-end business processes across application boundaries requires application integration in each step. The MQSeries Version 5.1 program is the worldwide market leader for message-oriented middleware, providing universal and reliable application connectivity and support for more than 35 platforms. MQSeries Integrator simplifies application integration, automating a message flow within an individual unit of work. MQSeries Workflow extends EAI since it supports:
Weaving Your e-business into Workflow
e-business is a huge opportunity for the development of new integrated solutions, and provides the ability to link virtually everyone everywhere on the globe. Speed-to-market and quick reaction to market changes are key in this environment. The ability of MQSeries Workflow to integrate existing and new application components on distributed platforms into business solutions enables this flexibility needed for e-business solutions and allows you to update individual workflow applications or the process model gradually as your business demands.
The user interface these solutions expose will be typically custom built, based on the customer's Internet support technology like browsers, or preferred communication protocols, ORB, development environments, and Internet standards such as CGI, Java, HTML, and XML. MQSeries Workflow supports the creation of such solutions via its Runtime API Libraries and its MQSeries Workflow Development Kit.
Document routing is a key function associated with document management. Many workflow integration projects involve the integration of at least one document management system, such as ImagePlus® VisualInfo, via workflow process models into the overall business solution.
Document management products, such as ImagePlus VisualInfo, typically include built-in, internal workflow for basic sequential document routing functions. MQSeries Workflow can be used together with ImagePlus VisualInfo, gaining more flexible and advanced routing capabilities. Also, additional applications are integrated into the overall business process managed by MQSeries Workflow.
IBM EIP (Enterprise Information Portal) is a portfolio of Web-enabled products that include:
The workflow management component will be MQSeries Workflow.
The IBM EIP strategy opens the door to the wealth of digital documents stored in systems across your organization by leveraging the power of network computing. This information can give you a complete picture of customer relationships, integrate project information from across your organization, or provide immediate access to the wide range of information needed to be agile in a competitive environment. Access is provided through familiar Web browsers, Lotus Notes® clients, and sophisticated production clients.
Workflow and Application Servers
Application servers, such as Component Broker, CICS®, Lotus® Domino, and TXSeries, are focused on enabling the building, deploying, and managing of business applications (for example, real-time business data access and update) according to particular styles of application programming. The application designer typically has responsibility and control over the application and data design choices, but works within this programming style (model or environment). Application servers also provide capability for integrating applications and data, as long as the specific programming style (model) is used. Application designers have leveraged this integration capability and will continue to do so.
Business Integration with MQSeries is a complementary family of products to the application server offerings, focusing on the heterogeneous integration of application programs, information sources, and business processes. Business integration does this integration without imposing a programming style (model) to the end points being integrated.
MQSeries Workflow is concerned with automating business processes across disparate heterogeneous business systems, and human activity. The business process elements being automated are autonomous.
Automation logic elements (scripts and process models) are themselves styles of business application programs with many of the same system design concerns (performance, availability, scale, and life cycle) as traditional business applications.
The workflow application designer has control over the logic of sequencing between business process steps, but not over the steps themselves.
Workflow in production requires effective system management procedures, specifically for network monitoring, troubleshooting, and backup of workflow and application data.
MQSeries Workflow provides command line system management interfaces, for example, to start and stop the system via the MQSeries Workflow administration utility. It supports standard system management interfaces, for example, it runs as NT service and supports SMS installation.
In addition, MQSeries and DB2® tools apply to manage the workflow software stack, together with tools that support the operating system, the network protocols, and the applications. For example, ADSTAR® Distributed Storage Manager (ADSM) is a solution for backup and archival of workflow data stored in MQSeries and DB2 Universal Database® (UDB.)
Customers also use MQSeries Workflow to automate systems management processes triggering Tivoli® TME 10 activities, for example. Refer to Redbook ZZ81-0405, Integrating Change Management into Business Processes , for more details on possible solutions in this area, which include the automation of the ordering process for hardware and software in an organization, combined with automated software distribution via a systems management tool.
Complying to Standards
Workflow Management Coalition: The definition of standards for workflow management systems is driven by the Workflow Management Coalition (WfMC). This is a group of companies whose aim is to develop specifications that allow different workflow management products to interoperate with each other. In addition, the WfMC supports related workflow specifications with appropriate standard bodies, such as OMG, as a base for wider deployment of workflow interfaces in the context of object-oriented and Internet-based development efforts. For more information visit Web sites:
MQSeries Workflow is designed according to the WfMC reference model. The referring APIs are available, based on this modular architecture.
As a sponsor of the WfMC, IBM also continues to be a major contributor to future standard development.
XML: Originally intended as a universal data syntax for document processing and exchange, XML (eXtensible Mark Up Language) as proposed by the World Wide Web Consortium (W3C), is now gaining worldwide acceptance for application software integration. It is perceived as an open standard that impacts an ever growing number of software from various application areas.
MQSeries Workflow uses XML to accomplish integration with the other MQSeries family members or with customer applications.
Services Support and Solutions Offerings
IBM is committed to working with industry vendors to define interfaces for higher-value functions, APIs, tools, and management functions for Business Integration. IBM also provides partnering opportunities for solution providers and system integrators (SIs). IBM works with several partners to make available complementary solutions, applications, tools, and system management and monitoring offerings.
SIs are able to assist customers with their implementation and integration.
IBM makes available, for a fee, this new category of add-on programs sourced worldwide by IBM software engineers active in support of the field.
For detailed information about SupportPacs, visit Web site:
Web Client SupportPac provides an HTTP interface to the MQSeries Workflow Java APIs. It is implemented as a Java Servlet and comes with a sample browser-based runtime client interface that can easily be customized. Besides HTML templates, Java Server Pages (JSPs) can be used also to render the result pages. For Internet scenarios, the Web Client allows for anonymous starts to Workflow processes without being logged on to MQSeries Workflow.
The new Version 2.0 of the Web Client allows you to add custom HTML commands, has improved usability, and JSP support. It also provides a process monitor that requires Java Developer Kit (JDK) 1.2 on the server. The browser does not have to be Java-enabled.
XML and Integration Samples SupportPac makes available new samples to demonstrate the broad range of software scenarios the MQSeries family can support with XML. The base are the two different XML interfaces MQSeries Workflow provides:
Through the XML interface, the integration with the other members of the MQSeries family and other software applications is accomplished.
These samples will be made available in a SupportPac, free of charge, that includes:
Workflow Competency Center Services
These centers provide you additional, customized offerings for a fee:
Workflow Development serves you to generate process models for MQSeries Workflow with the assistance of skilled workflow engineers.
High Availability Cluster Multi-Processing maximizes system availability ("uptime"). IBM provides services for:
Proof of Concept serves as a commitment between new customers or prospects and IBM to support a statement of work. In most cases it includes a proposal to implement a workflow solution that solves the customer's business needs. The typical duration will range from two to four weeks. The customer and IBM will jointly define the requirements. Both sides provide the resources to ensure success.
IBM Learning Services, selected IBM Business Partners, and authorized Training Partners offer public, scheduled classes comprising of basic concepts and hands-on training about all aspects of MQSeries Workflow. A modular curriculum features:
Ask your IBM representative or Business Partner for details and enrollment. Visit these Web sites for information:
To focus your individual education needs, customized classes can be arranged. Send your request to:
Call IBM Education and Training at 800-IBM-TEACH (426-8322) for catalogs, schedules, and enrollments.
Services designed to assist you in the installation and implementation of MQSeries Workflow in your organization are also available.
Product Information is available through Offering Information (OITOOL) at:
The following publications (in U.S. English) are included in the program package and Passport Advantage Documentation Package. They can be ordered separately.
Form Title Number MQSeries Workflow Version 3.2.2 GH12-6285 Concepts and Architecture (Introduction) Getting Started with Buildtime SH12-6286 Getting Started with Runtime SH12-6287 Installation Guide SH12-6288 Administration Guide SH12-6289 Programming Guide SH12-6291 List of Workstation Server GH12-6357 Processor Groups
To order, contact your IBM representative or Business Partner.
Displayable Softcopy Publications: These publications are part of the basic machine-readable material and can be displayed with an HTML browser or with Adobe Acrobat Reader. The publications are stored as HTML and PDF files on a CD-ROM dedicated to softcopy documentation, which is shipped with the program CD-ROM.
The files can also be used with an HTML browser or with an Adobe Acrobat Reader to create unmodified printed copies of these manuals. Terms and conditions for use of the machine-readable files are shipped with the files.
.-------------+----------------------+----------------------. |Operating | DB2 UDB | JetEngine | |Environment |Main Memory Hard Disk|Main Memory Hard Disk| |-------------+-----------+----------+-----------+----------| |Windows 2000 | 96 MB | 1 GB | 64 MB | 700 MB | |-------------+-----------+----------+-----------+----------| |Windows NT | 96 MB | 1 GB | 64 MB | 700 MB | |-------------+-----------+----------+-----------+----------| |Windows 98/95| 64 MB | 1 GB | 64 MB | 700 MB | '-------------+-----------+----------+-----------+----------'
For test or demo purposes, a ThinkPad® or portable personal computer is acceptable.
Operating Environment Main Memory Hard Disk Windows 2000 256 MB 2 GB
Operating Environment Main Memory Hard Disk RS/6000 512 MB 2 GB
Operating Environment Main Memory Hard Disk HP 9000 512 MB 2 GB
Operating Environment Main Memory Hard Disk Sun SPARC 512 MB 2 GB
Operating Environment Main Memory Hard Disk OS/2 Warp 256 MB 2 GB Server Version 4 OS/2 Warp Version 4 256 MB 2 GB
For test or demo purposes, a ThinkPad or portable personal computer is acceptable.
Operating Environment Main Memory Hard Disk Windows NT 256 MB 2 GB
Applications developed under FlowMark Version 2.3 can be recompiled and relinked as long as MQSeries Workflow Version 3.2.2 supports the programming languages affected.
Limitations: To plan for optimum performance and capacity and for possible limitations, contact your IBM representative or Business Partner for a Solution Assurance review with a Workflow Competency Center expert.
To increase the number of users sharing the same processes, consider the use of multiple workflow servers sharing the same database.
For the actual status, visit these Web sites:
Ask IBM or Business Partners to obtain assistance with customized services offerings.
Licensing and Pricing Definition: MQSeries Workflow implements a scalable and versatile pricing structure to reflect runtime use on a wide range of server machines, as well as different end-user involvement (for example, an anonymous Internet user starting new processes, versus employees processing work items assigned to them).
As a client/server program, licensing and charging apply differently to the server and client level.
Processor-Based Charges: The charge for runtime servers and databases depends on the capacity and quantity of processors or machines. These are assigned to tiers associated with a certain number of Capacity Units (CUs). The higher the tier and the greater the number of processors or machines, the more CUs are required. The customer must purchase CU Authorizations to use runtime servers or databases of the program on each machine and machine upgrade.
The program package includes two CU Authorizations; additional CU Authorizations must be purchased for the customer to be authorized to use MQSeries Workflow runtime servers or databases on processors or machines that represent a greater number of CUs.
.--------+----+---------------------------------. | | CU*| Processors/Machines | |--------+----+---------------------------------| | Entry | 2 | Uniprocessor machines | |--------+----+---------------------------------| | | 4 | 2-way SMP machines, or | | | | 1 to 2 processors per box/node | | |----+---------------------------------| | | 6 | 3 to 4 processors per box/node | | |----+---------------------------------| |Midrange| 10 | 5 to 8 processors per box/node | | |----+---------------------------------| | | 14 | 9 to 16 processors per box/node | | |----+---------------------------------| | | 16 | 17 to 24 processors per box/node| |--------+----+---------------------------------| |High End| 30 | >24 processors per box/node | |--------+----+---------------------------------| | * Capacity Units required | '-----------------------------------------------'
A CU has no direct relationship to machine capability; it is a charging-authorization term only. Additional CUs are required as you increase the number of processors. This list is not exhaustive and does not attempt to cover the many processors or machines currently available. Many of the machines listed will have fewer processors than their supported maximum. The CU authorizations will need to be updated as new CPUs are added to existing machines.
Registered Users: A Registered User for MQSeries Workflow is any person who has the ability to connect, directly or indirectly, to an MQSeries Workflow server and works with MQSeries Workflow work items (for example, query, start, check out, check in, and transfer) in a runtime environment.
While the number of Registered Users covers the number of defined people who can work with work items assigned by an MQSeries Workflow server, the number of all server CUs covers all other tasks that users can perform, such as process start, program execution, checking the status of a process, or checking if MQSeries Workflow starts completely automated processes. In these cases, Registered Users are not applicable because the actual number of people may be unknown (for example, everybody on the Internet or intranet might be a potential user) or zero (in the case of fully automated work flows).
Installability: Before you can install the MQSeries Workflow Version 3.2.2 program, you must install MQSeries Version 5.1 and DB2 UDB Version 6 programs. The program code for both is available from the MQSeries Workflow program package. To prepare for their smooth installation, have handy the installation instructions or the latest release of the installation manuals. Make sure you have downloaded the latest fixes, service, and maintenance information.
Program Package on Workstations: Whereas MQSeries Version 5.1 offers multiple program packages, that is, one package per each server platform, MQSeries Workflow Version 3.2.2 is available as one family program package, containing all product components for all supported workstation operating environments. It includes:
This program when downloaded from a Web site, contains the applicable IBM license agreement, and License Information (LI), if appropriate, and will be presented for acceptance at the time of installation of the program. The license and LI will be stored in a directory for future reference.
Security, Auditability, and Control
The security and auditability features are:
The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communication facilities.
To order, specify the program package part number and the appropriate number of CUs and registered users concerning your runtime environment.
All charges are one-time charges (OTCs.) The program package carries a fixed price. In addition there are two variable charge units that apply to your runtime environment:
These options apply for a customer who is licensed for MQSeries Workflow Version 3.2 (workstation program):
The part numbers remain the same as announced under Version 3.2.0 on June 15, 1999.
Part Program Name Number MQSeries Workflow Version 3.2.2 22L4429 Program Package 1 Capacity Unit 0780184 1 Registered User 0780185
Part Description Number MQSeries Workflow Version 3.2.2 BD8QHML Media Package MQSeries Workflow Version 3.2.2 BD8QIML Documentation Package
Contract Type/ One One Offering/ Capacity Registered Duration Unit User MQSeries Workflow Version 3.2.2 VPO License D182RML D1839ML VPO License, SW Sub/1 Year D182SML D183AML VPO License, SW Sub/2 Years D182TML D183BML VPO SW Subscription Renewal E06D8ML E06EKML VPO SW Subscription/1 Year D182VML D183EML VPO SW Subscription/2 Years D182WML D183FML CO License, SW Subscription/ D182XML D183GML 1st Anniversary CO License, SW Subscription/ D182YML D183HML 2nd Anniversary CO SW Subscription Renewal E06DHML E06ESML CO SW Subscription/1st D1830ML D183JML Anniversary CO SW Subscription/2nd D1831ML D183KML Anniversary CO License, SW Sub/Support/ D1832ML 1st Anniversary CO License, SW Sub/Support/ D1833ML 2nd Anniversary CO SW Subscription/Support/ D1834M7 1st Anniversary CO SW Sub/Support Renewal/ E06DVML 1st Anniversary
Upgrade Protection (Entitled Customers)
Migration Rules: A customer who has acquired Software Advantage Upgrade Protection for FlowMark Version 2.3 servers (50H0783) and a number of Registered Users (77H8301) is entitled to receive new server authorizations according to the number of installed FlowMark Version 2.3 servers and new Registered User authorizations acquired. For an entitled customer, these rules apply:
Note: "Ceiling" represents a mathematical function returning the next higher whole integer number.
Program Package: Customers who have previously acquired Software Advantage Upgrade Protection, and have not migrated to the Passport Advantage Offering as shown in the table below, will receive automatically their program upgrade package shortly after availability.
Software Advantage Upgrade Protection Entitlement MQSeries Workflow Obsolete Media Package Description Part Number Part Number Software Advantage Upgrade Entitlement MQSeries Workflow 35L4331 BD8QHML Version 3.2.1 MQSeries Workflow D182SML BD8QHML Version 3.1 FlowMark for AIX OTC 33H6991 BD8QHML FlowMark for OS/2 OTC 33H6992 BD8QHML FlowMark for AIX QPC 33H7178 BD8QHML FlowMark for OS/2 QPC 33H7179 BD8QHML FlowMark servers OTC 50H0783 BD8QHML FlowMark servers QPC 50H0784 BD8QHML FlowMark clients OTC 77H8301 BD8QHML FlowMark clients QPC 77H8302 BD8QHML
Terms and Conditions
Restricted Usage of MQSeries: MQSeries Workflow contains a copy of IBM MQSeries you are only authorized to use in association with your licensed use of the MQSeries Workflow, to provide messaging for MQSeries Workflow. Any other use, specifically with custom messaging applications, is not permitted without a full separate MQSeries license. You may transfer the copy of MQSeries included with MQSeries Workflow, but only:
Restricted Usage of IBM UDB: MQSeries Workflow contains IBM DB2 UDB Version 6. You may use this program only in association with your licensed use of MQSeries Workflow, to provide the database management system (DBMS) for MQSeries Workflow. Any other use, specifically with custom database applications, is not permitted without a full separate DB2 UDB license. You may transfer the copy of IBM DB2 UDB Version 6 included with MQSeries Workflow, but only:
The charges provided in this announcement are suggested retail prices for the U.S. only and are provided for your information only. Dealer prices may vary, and prices may also vary by country. Prices are subject to change without notice. For additional information and current prices, contact your local IBM representative.
Part Program Name Number OTC MQSeries Workflow Version 3.2.2 Program Package 22L4429 $15,200 U.S. English 1 Capacity Unit 0780184 7,000 with Certificate 1 Registered User 0780185 600 with Certificate
Note: For Passport Advantage and charges, contact your Lotus representative or authorized Lotus Business Partner. Additional information is also available on the Passport Advantage URL:
Customer Financing: IBM Global Financing offers attractive financing to credit-qualified commercial and government customers and Business Partners in more than 40 countries around the world. IBM Global Financing is provided by the IBM Credit Corporation in the United States. Offerings, rates, terms, and availability may vary by country. Contact your local IBM Global Financing organization. Country organizations are listed on the Web at:
Use Priority/Reference Code: YE001 Phone: 800-IBM-CALL Fax: 800-2IBM-FAX Internet: email@example.com Mail: IBM Atlanta Sales Center Dept. YE001 P.O. Box 2690 Atlanta, GA 30301-2690
You can also contact your local IBM Business Partner or IBM representative. To identify them, call 800-IBM-4YOU.
Note: Shipments will begin after the planned availability date.