IBM System Storage SAN Volume Controller Storage Engine 2145 Model 8G4 offers improved performance
and scalability for diverse workloads
IBM United States
Hardware Announcement 107-296
May 22, 2007
ENUS107296.PDF (62KB)
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The SAN Volume Controller solution is designed to help reduce both the complexity and cost of
managing your SAN-based storage. It is designed to:
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Optimize operations, performance, functionality, and cost
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Simplify management and maintenance to get the best business value out of storage investment
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Maximize business uptime and mitigate risk by providing continuous access to information
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Support a flexible storage infrastructure
This solution includes a Common Information Model (CIM) Agent, enabling unified storage management
based on open standards for units that comply with CIM Agent standards.
For ordering, contact:
Your IBM representative, an IBM Business Partner, or IBM Americas Call Centers at
800-IBM-CALL
(Reference: YE001).
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The IBM System Storage SAN Volume Controller Storage Engine (2145 Model 8G4) is the hardware
component of the IBM System Storage SAN Volume Controller. The components of the SAN Volume
Controller (SVC) include highly specialized software, storage engines installed in pairs, a master
console, and power connection equipment (Uninterruptible Power Supply or UPS).
The SAN Volume Controller's storage engine, 2145-8G4, is based on the IBM System x3550 hardware
platform. It is designed to provide substantially improved performance and scalability for diverse
workloads.
Other enhancements include the Redundant AC Power feature to support dual power inputs to the SVC
Storage Engine.
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The full interoperability matrix for SAN Volume Controller solution is available at
The IBM System Storage SAN Volume Controller Storage Software must be
ordered separately. For additional details, refer to Software
Announcement
207-105
, dated May 22, 2007.
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June 8, 2007: IBM 2145 Model 8G4 except Redundant AC
Power (#8300)
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July 13, 2007: Redundant AC Power (#8300)
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The IBM System Storage SAN Volume Controller Solution is designed to
incorporate highly specialized software, storage engines (SVC Storage
Engines) installed in pairs, a master console, and UPSs. The SAN Volume
Controller hardware configuration consists of a cluster of IBM 2145
servers, called SVC Storage Engines. Each SVC Storage Engine is a node;
two nodes make up a node pair (I/O Group), and up to four I/O Groups
constitute an SAN Volume Controller cluster. The cluster is scalable
from one to four node pairs (I/O Groups), and supported by dual
read/write cache. This design is intended to avoid single points of
failure and support concurrent maintenance.
IBM System Storage SAN Volume Controller Storage Engine:
The SVC Storage Engine (2145 Model 8G4) is based on the IBM
System x3550, has an 8-GB cache, and 4-Gbps host bus adapter (HBA) for
attachment to the SAN. The Model 8G4 auto-negotiates the fabric
speed on a per-port basis and is not restricted to run at the same speed
as other node pairs in the cluster.
The 2145 Model 8G4 may be added in pairs to an existing cluster of
Model 4F2, Model 8F2, Model 8F4, or Model 8G4
engines, up to the maximum of four node pairs.
One UPS single (#8115) must also be ordered for each SVC Storage
Engine. For more details, refer to the replacements information, below.
The SVC Storage Engine is shipped with preloaded SVC Storage Software
V4.2 (ordered separately). The SAN Volume Controller hardware will not
ship without a companion order for the software. For a description of
the software and ordering procedures, refer to Software Announcement
207-105
, dated May 22, 2007.
The storage engines must be installed in pairs to provide load sharing
and failover protection. Four optical fiber cables are required by each
engine in the cluster for connection to the Fibre Channel Switches in the
SAN. These cables are not provided as part of the engine, but may be
ordered by feature number.
Each SVC Storage Engine has an Ethernet port for connection via Ethernet
LAN to the master console, that provides configuration and error
reporting. These connections need to be aggregated together through an
Ethernet hub or switch. The Ethernet hub or switch and cabling are not
included as part of the SAN Volume Controller.
Model 8G4 engines can typically replace all earlier models of the
SVC Storage Engines in a cluster without disrupting applications running
on the hosts. If you wish to have the new nodes replace existing nodes
in an existing configuration, feature number 3905 must be ordered for
one, and only one, of the replacement nodes that are being ordered.
Feature number 3905 directs the CE to remove the old nodes from the
existing rack.
Master Console (#4001 or #4002)
The master console is used as a platform for all the configuration,
management, and service software required to manage the SAN Volume
Controller. The hardware feature (#4001) is a rack-mounted server that
includes a keyboard and monitor. The master console, monitor, and
keyboard (#4001) occupy a 2U space in the rack. Its preloaded software
provides the following functions:
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"Remote Service" capability via IBM Virtually On-Site
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SAN Volume Controller CLI support for configuration
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SAN Volume Controller configuration using the SAN Volume Controller
Console
The Master Console Software (#4002) provides the same function, but
is a software-only alternative feature and must be installed on
equivalent customer-provided hardware that meets minimum requirements.
The master console includes IBM and non-IBM Licensed Machine Code. Use
is subject to the terms of the applicable licenses.
The master console is ordered as a feature of the first SVC Storage
Engine of the IBM System Storage SAN Volume Controller Solution. It is
required
for each SAN containing IBM System Storage SAN Volume Controller
Solutions. Additional or subsequent SAN Volume Controllers, within an
SAN, can share the master console.
A master console, or a system with a supported browser that can access
the SVC GUI on the master console through the customer's network, must be
placed within 30 feet of the SAN Volume Controller clusters to be
serviced, for use by IBM SSRs performing service activities.
A power cord to connect the master console to a standard Power
Distribution Unit (PDU) (for feature number 4001 only) ships standard
with the master console. If the master console will not be installed in
a rack with a PDU, a country-specific power cord must be ordered with
feature number 4001 to connect to an alternate power source.
License Information for programs furnished with the Master Console (#4001
or #4002) is shipped with the master console.
Uninterruptible Power Supply (UPS):
In the event of a power failure, the UPS is designed to provide
temporary power to allow the SVC Storage Engine to begin node shut down
gracefully. Shut down includes saving the contents of the cache and
cluster information to the internal disk drive of each node.
The UPS monitors the condition of its battery to enable planned
maintenance actions to be performed. Each UPS provides an independent
source of power to the node to which it is connected. It must not be
used for any other purpose.
The UPS single feature (#8115) provides one UPS for one SVC Storage
Engine of the SAN Volume Controller cluster. One UPS single (#8115)
must be ordered for each engine of a cluster, both for the initial engine
(#3001) and for additional engines (#3002).
Each UPS single (#8115) requires a 200-240 V, minimum 5 amp power
source; the UPS single (#8115) is protected by its own 10 amp circuit
breaker. UPSs of a node pair (I/O group) should be connected to separate
circuits to provide added redundancy.
A power cord to connect the UPS to a standard PDU ships standard with the
UPS. A country-specific power cord to connect to an alternate power
source must also be ordered with the UPS.
This feature is both plant and field installed.
UPS replacement information:
The SVC Storage Engine is not supported by the old UPS (#8100), used
with 2145 Model 4F2. One UPS single (#8115) must be ordered for
each replacement SVC Storage Engine when replacing a Model 4F2
powered by feature number 8100. This is true even if the existing
cluster has additional UPS capacity. If the existing cluster has two or
six nodes, powered by the original UPS (#8100), there is unused UPS
capacity to add Model 4F2 nodes without requiring additional UPS.
However, since feature number 8100 will not support SVC Storage Engine
nodes, they will require the UPS single (#8115).
Redundant AC Power (#8300)
This is an optional feature that is designed to enhance reliability by
accepting power from two separate circuits. Each Redundant AC Power
switch may be used to provide power to one or two SVC UPSs (#8115). The
preferred configuration is one Redundant AC Power switch for each SVC UPS
(each SVC storage engine). If two SVC UPSs are powered by a single
Redundant AC Power switch, the 2 nodes must not be in the same I/O group.
In the event of the failure of either of the input circuits, power
continues to be provided to the SVC UPSs by the redundant circuit.
Accessibility by people with disabilities
The following features support use by people with disabilities:
-
Controls and latches are operable with one hand and minimal dexterity.
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The keys on the panel are tactilely discernible without activating them.
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The IBM System Storage SAN Volume Controller is a modular implementation of IBM solutions designed
to help address the complexities and cost of managing SAN-based storage. The SAN Volume Controller
is designed to be added to existing SANs with minimal disruption.
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For IBM statement on compliance with European Union Directive on Restriction of the use of certain
Hazardous Substances in Electrical and Electronic Equipment (2002/95/EC) ("RoHS"), visit
Business Partner information
If you are a Direct Reseller - System Reseller acquiring products from IBM, you may link directly to
Business Partner information for this announcement. A PartnerWorld ID and password are required
(use IBM ID).
BP Attachment for Announcement Letter 107-296
Trademarks
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System Storage and POWER are trademarks of International Business Machines Corporation in the United
States or other countries or both.
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Other company, product, and service names may be trademarks or service marks of others.
SVC Storage Engine Feature descriptions
Code Preload
Storage Engine Preload (#0010):
This feature provides the required IBM System Storage SAN Volume Controller Storage Software
that must be preloaded by IBM on the SVC Storage Engine. It must be included with each SVC Storage
Engine ordered. This feature is plant installed only.
Storage Engine Preload PA (#0017):
Specifies that the software order be fulfilled via Passport Advantage®. This feature must be
included in the order for the first SVC Storage Engine ordered for a cluster (#3001), unless the
software order is to be fulfilled via AAS (#0018). The order for SVC Storage Software V4.2 must be
placed separately via Passport Advantage. This feature is plant-installed only and is mutually
exclusive of feature numbers 0018 and 0019.
Storage Engine Preload AAS (#0018):
Specifies that the software order be fulfilled via AAS. This feature must be included in the
order for the first SVC Storage Engine ordered for a cluster (#3001), unless the software order is
to be fulfilled via Passport Advantage (#0017). The order for SVC Storage Software V4.2 must be
placed separately via AAS. This feature is plant-installed only and is mutually exclusive of
feature numbers 0017 and 0019.
Site secondary cluster (#0019):
This feature is for administrative purposes only and specifies that the order for a new cluster
is not for the first cluster to be installed at the customer site; it specifies that this is for a
subsequent cluster to be installed at the same site. Specifying feature #0019 will verify that no
software is to be ordered, that is, that a software license is already in effect for a cluster
installed at the customer site. This feature is plant-installed only and is mutually exclusive of
feature numbers 0017 and 0018.
Engines
Initial Storage Engine (#3001):
Feature number 3001 is used to indicate the first SVC Storage Engine of a new SAN Volume
Controller cluster. It must be included for one, and only one, SVC Storage Engine in a new cluster
order. An order for the SVC Storage Software V4.2 (5639-VC4) must be placed when feature number
3001 is ordered. This feature also provides the publications included with the first SVC Storage
Engine in the cluster. This feature is plant installed only.
Additional Storage Engine (#3002):
Feature number 3002 is used to indicate all additional SVC Storage Engines of an SAN Volume
Controller cluster and for all SVC Storage Engines to be added to an existing (already installed)
SAN Volume Controller cluster. When ordered as part of a new cluster, the number must be an odd
number (1, 3, 5, or 7); when ordered to add to an existing cluster, the number must be even (2, 4,
or 6). This feature is plant installed only.
SVC engine removal (#3905):
Feature number 3905 indicates that installed engines are to be removed from the rack by an IBM
Customer Engineer. This feature should be specified only for an engine that is intended to replace
a currently installed engine. The feature may be specified for only one replacement engine per
order of replacements.
Master Console (#4001):
Feature number 4001 provides the master console for an SAN Volume Controller. The master
console is an optional feature, but must be included in an order for the initial (first) SVC Storage
Engine of the first SAN Volume Controller installed in an SAN. An SAN may have multiple SAN Volume
Controllers installed and "managed" by just one master console.
This feature includes IBM and non-IBM Licensed Machine Code. Use is subject to the terms of the
applicable licenses.
Each master console includes a power (line) cord that will allow connection to a rack PDU. An
optional country-specific power cord, specified by feature number, may also be ordered with the
initial SVC Storage Engine order if a PDU is not used.
This feature is both plant and field installable.
Master Console Software (#4002):
Provides a master console software CD kit. This feature provides the software to manage the
cluster; it is the equivalent of the software preloaded on feature number 4001. If this feature is
selected, a customer-supplied equivalent server with the following characteristics must be provided.
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Hardware:
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One dual core Xeon processor, minimum 2.1 GHz
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Minimum of 4 GB of system memory
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Two IDE hard disk drives, minimum 160 GB each
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CD-ROM drive
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One 1 Gb port for Ethernet connections (fiber or copper)
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Keyboard, such as the Space Saver NLS keyboard, or equivalent
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Monitor, such as Netbay 1U Flat Panel Monitor Console kit without keyboard, or equivalent
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Mouse, or equivalent pointing device
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Software:
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Antivirus software (not required, but strongly recommended)
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Microsoft Windows Internet Explorer with the most recent Service Pack
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Microsoft Windows operating system, one of:
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Microsoft Windows 2000 Server Edition with Service Pack 4, or later
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Microsoft Windows Server 2003 Standard Edition
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Microsoft Windows Server 2003 Enterprise Edition
Cables
5 m Fiber Optic Cable LC-LC (#5305):
This feature provides one 5-meter, fiber optic cable with LC connectors on each end. Four of
this feature may be ordered with each SVC Storage Engine.
This feature is both plant and field installable.
25 m Fiber Opt Cable LC-LC (#5325):
This feature provides one 25-meter, fiber optic cable with LC connectors on each end. Four of
this feature may be ordered with each SVC Storage Engine.
This feature is both plant and field installable.
Uninterruptible Power Supply (UPS) (#8115):
In the event of a power failure, the UPS can provide temporary power while the contents of the
SAN Volume Controller cache and cluster information is written to the internal disk drive of each
node of the SAN Volume Controller. The UPS monitors the condition of its battery to enable planned
maintenance actions to be performed. Each UPS provides an independent source of power to the node
to which it is connected. It must not be used for any other purpose.
The UPS single feature (#8115) provides one UPS for one SVC Storage Engine of the SAN Volume
Controller cluster. For orders of a new SAN Volume Controller cluster (includes an initial engine,
feature number 3001) running SVC Storage Software V2, or later, placed after May 10, 2005,
one UPS single (#8115) must be ordered for each engine of the cluster, both for the initial
engine (#3001) and for additional engines (#3002).
Each UPS single (#8115) requires a 200-240 V, minimum 5 amp power source; the UPS single
(#8115) is protected by its own 10 amp circuit breaker. UPSs of a node pair (I/O group) should be
connected to separate circuits to provide added redundancy.
This feature may be mixed with UPS feature number 8100 in an SAN Volume Controller configuration
only for configurations running SVC Storage Software V2, or later. For configurations running SVC
Software V1, UPS feature number 8100 must be used; V1 does not support feature number 8115.
For clusters of two or six engines, the use of UPS single (#8115) may result in a lower-price
solution. UPS feature number 8100 supported up to four nodes.
A power cord to connect the UPS to a standard PDU ships as standard with the UPS. A
country-specific power cord to connect to an alternate power source must also be ordered with the
UPS.
This feature is both plant- and field-installed only.
Redundant AC Power (#8300):
Each Redundant AC Power switch is designed to enhance reliability by accepting power from two
separate circuits. Each Redundant AC Power switch may be used to provide power to one or two SVC
UPSs (#8115). The preferred configuration is one Redundant AC Power switch for each SVC UPS (each
SVC storage engine). If two SVC UPSs are powered by a single Redundant AC Power switch, the two
nodes must not be in the same I/O group. In the event of the failure of either of the input
circuits, power continues to be provided to the SVC UPSs by the redundant circuit.
This feature is designed to provide power to UPS feature number 8115 only; it must not be used for
any other purpose.
Each of the two power sources are required to be 200-240 V, minimum 5 amp, 50/60 Hz, single phase,
and to have IEC320-C19 type outlets. The power cable (cord), between the Redundant AC Power switch
and each connected SVC UPS, is rated at 10 amps.
Each input circuit for the Redundant AC Power switch must be protected by a circuit breaker with
maximum rating of 16 amps. Where the Redundant AC Power switch is used to supply a single UPS, a
circuit breaker with a minimum rating of 5 amps is required; if two UPSs are being powered then a
breaker with a minimum rating of 7 amps is required.
Power cords to connect the Redundant AC Power switch to a standard PDU ships standard with the
switch. The Redundant AC Power switch connects to a rack PDU only. There are no separate country
specific power cords for the switch.
This optional feature is both plant and field installable.
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Courses regarding SAN Volume Controller planning, usage, and benefits can be found at
Select your country/region, then search on storage.
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The following publications are shipped as hardcopy with the product.
Order
Title number
IBM System Storage SAN Volume Controller GC27-2132
Hardware Installation Guide
IBM System Storage SAN Volume Controller GC26-7901
Service Guide
IBM System Storage SAN Volume Controller SC23-6628
Software Installation and Configuration Guide
IBM System Storage SAN Volume Controller GC26-7951
Read First
IBM Systems Safety Notices G229-9054
Other publications are available in PDF format. Refer to the
Displayable Softcopy Publications
section, below.
Additional copies of the following publications will be available on June 8, 2007.
Order
Title number
IBM System Storage SAN Volume Controller GC27-2132
Hardware Installation Guide
IBM System Storage SAN Volume Controller GC26-7901
Service Guide
IBM System Storage SAN Volume Controller SC23-6628
Software Installation and Configuration Guide
You can use the following options to order additional copies:
-
Visit the IBM product support Web site
-
Call the Publications Support Group at 800-879-2755, and select option 1
-
Contact your IBM representative
The IBM Publications Center Portal
The Publications Center is a worldwide central repository for IBM product
publications and marketing material with a catalog of 70,000 items.
Extensive search facilities are provided, as well as payment options via
credit card. A large number of publications are available online in
various file formats, which can currently be downloaded free of charge.
Displayable Softcopy Publications:
The product publications are offered in displayable softcopy form.
The files (publications) available from the Web, are PDF files that can
be viewed using the Adobe Acrobat Reader.
These publications are available from the Web at
Order
Title number
IBM System Storage SAN Volume Controller GC27-2132
Hardware Installation Guide
IBM System Storage SAN Volume Controller GC26-7901
Service Guide
IBM System Storage SAN Volume Controller SC23-6628
Software Installation and Configuration Guide
IBM System Storage SAN Volume Controller SC26-7903
Command-Line Interface User's Guide
IBM System Storage SAN Volume Controller GA32-0551
Planning Guide
IBM System Storage SAN Volume Controller SC26-7904
CIM Agent Developer's Reference
IBM System Storage SAN Volume Controller SC26-7905
Host Attachment Guide
IBM System Storage Multipath Subsystem GC27-2122
Device Driver User's Guide
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Specified operating environment
Physical specifications
SVC Storage Engine
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Width: 440 mm (17.3 in)
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Depth: 740 mm (29.1 in)
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Height: 43 mm (1.7 in)
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Weight: 13.0 kg (28 lb)
Master Console (#4001)
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Width: 478 mm (18.8 in)
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Depth: 425.5 mm (16.7 in)
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Height: 44 mm (1.7 in)
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Weight: 8.6 kg (19 lb)
Master Console Keyboard/Display/Drawer
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Width: 480 mm (18.9 in)
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Depth: 530 mm (20.8 in)
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Height: 40 mm (1.67 in)
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Weight: 13.9 kg (30.5 lb)
UPS single (#8115)
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Width: 440 mm (17.3 in)
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Depth: 578 mm (22.8 in)
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Height: 44 mm (1.73 in)
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Weight: 19 kg (42 lb)
Note:
These dimensions represent a single UPS.
Redundant AC Power (#8300)
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Width: 192 mm (7.6 in)
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Depth: 221 mm (8.7 in)
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Height: 44.5 mm (1.75 in)
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Weight: 2.6 kg (5.7 lb)
To assure installability and serviceability in non-IBM industry-standard racks, review the
installation planning information for any product specific installation requirements.
Operating environment
SVC Storage Engine
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Temperature (operating)
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10° to 35°C (50° to 95°F) at 0 to 914 m (0 to 3,000 ft)
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10° to 32°C (50° to 90°F) at 914 to 2,133 m (3,000 to 7,000 ft)
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Temperature (powered off): 10° to 43°C (50° to 109°F)
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Temperature (storage): 1° to 60°C (33° to 140°F) at 0 to 2,133 m (0 to 7,000 ft)
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Temperature (shipping): -20° to 60°C (-4° to 140°F) at 0 to 10,668 m (0 to 35,000 ft)
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Electrical power: 200-240 V ac, 3.2 A, 50/60 Hz
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Relative humidity (operating and powered off): 8% to 80%
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Relative humidity (storage): 5% to 80%
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Relative humidity (shipping): 5% to 100% (including condensation but excluding rain)
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Wet bulb
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Wet bulb (operating temp): 23°C
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Wet bulb (powered off temp): 27°C
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Wet bulb (storage and shipping temp): 29°C
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Noise level: 6.3 bels LwAd when operating in a 2146 system rack
Note:
The noise emission level stated is the declared (upper limit) sound power level, in bels, for a
random sample of machines. All measurements are made in accordance with ISO 7779 and reported in
conformance with ISO 9296.
Master Console (#4001)
The master console uses the IBM xSeries® x3250 Server, 4364 Model PAM, which is based on the
4364 Model 42J. The specifications of the Model PAM and Model 42J are identical.
For environmental specifications of the Model 42J machine, refer to Hardware Announcement
106-745
, dated October 17, 2006.
UPS single (#8115)
Note:
The specifications for the UPS are taken from specifications provided by the manufacturer; they are
presented for reference only. For use in the SAN Volume Controller environment, the UPS has been
programmed to shut down outside of the range of 200-240V.
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Temperature (operating)
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0° to 40°C (32° to 104°F) at 0-1,500 m (0-4,921 ft) above sea level
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Temperature (operating)
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0° to 35°C (32° to 95°F) at 1,500-3,000 m (4,921-9,842 ft) above sea level
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Temperature (powered off)
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0° to 40°C (32° to 104°F) at 0-1,500 m (0-4,921 ft) above sea level
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Temperature (storage and shipping)
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-15° to +55°C (5° to 131°F) at 0-1,500 m (0-4,921 ft) above sea level
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Relative humidity (operating and powered off)
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Relative humidity (storage)
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Relative humidity (shipping)
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Wet bulb
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Wet bulb (operating temp): 23°C
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Wet bulb (powered off temp): 27°C
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Wet bulb (storage and shipping temp): 29°C
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Noise level
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5.2 bels LwAd Declared (upper limit) A-weighted sound power level 36 dB A-weighted sound
pressure level (bystander positions).
Note:
The noise emission levels are reported in conformance with ISO 9296 with measurements made
according to ISO 7779.
Redundant AC Power (#8300)
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Temperature (operating)
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15° to 32°C (59° to 89°F) at 0 to 2133 m (0 to 7,000 ft)
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Relative humidity (operating and powered off)
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Temperature (powered off): 10° to 43°C (50° to 109°F)
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Temperature (storage): 1° to 60°C (33° to 140°F) at 0 to 2,133 m (0 to 7,000 ft)
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Temperature (shipping): -20° to 60°C (-4° to 140°F) at 0 to 10,668 m (0 to 35,000 ft)
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Relative humidity (storage): 5% to 80%
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Relative humidity (shipping): 5% to 100% (including condensation but excluding rain)
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Wet bulb
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Wet bulb (operating temp): 23°C
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Wet bulb (powered off temp): 27°C
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Wet bulb (storage and shipping temp): 29°C
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Electrical power: 200-240 V ac, 10 A, 50/60 Hz
Hardware requirements
UPS single (#8115) requirements:
Each UPS single (#8115) in the cluster must be provided a single-phase 200-240 volt,
minimum 5 amp, 50 or 60 Hz power source. It is not required, but recommended that the UPS for each
node of a node pair be on a separate, independent, circuit to provide added redundancy in the system
structure.
A power cord to connect the UPS (#8115) to a standard PDU ships standard with the UPS.
In addition, a country-specific power cord must be specified by feature number for connection to
wall-type outlets should the rack not have a compatible PDU or if the PDU has wall-type outlets.
One of the following power cord specify features is required to connect the UPS to the alternate
power source.
Each power cord feature provides one country-specific power cord. Countries supported by these
features include:
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UPS-8115 Power Cord (#1) (#9714)
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Provides power cords for U.S., CAN, Mexico, others
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Six feet (1.8 m), unshielded, rated 250 V/15 A
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Attached plug (NEMA L6-15P) designed for 200-240 V ac input
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Part number: 39M5115
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UPS-8115 Power Cord (#2) (#9715)
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Provides power cords for U.S., Bahamas, Barbados, Bermuda, Bolivia, Brazil, CAN, Cayman Islands,
Colombia, Costa Rica, Dominican Republic, Ecuador, El Salvador, Guatemala, Guyana, Haiti, Honduras,
Jamaica, Japan, Korea (South), Liberia, Mexico, N. Antilles, Nicaragua, Panama, Peru, Philippines,
Saudi Arabia, Suriname, Taiwan, Trinidad, Venezuela
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Nine feet (2.8 m), unshielded, rated 250 V/15 A
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Attached plug (NEMA L6-15P) designed for 200-240 V ac input
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Part number: 39M5116
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UPS-8115 Power Cord (#3) (#9716)
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Provides power cords for Antigua, Bahrain, Brunei, Channel Islands, China (Hong Kong S.A.R.),
Cyprus, Dubai, Figi, Ghana, India, Iraq, Ireland, Kenya, Kuwait, Malawi, Malaysia, Malta, Nepal,
Nigeria, Polynesia, Qatar, Sierra Leone, Singapore, Tanzania, Uganda, UK, Yemen, Zambia
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Nine feet (2.8 m), unshielded, rated 250 V/10 A
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Attached plug (BS 1363/A) designed for 200-240 V ac input
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Part number: 39M5151
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UPS-8115 Power Cord (#4) (#9717)
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Provides power cords for Argentina, Australia, China (PRC), New Zealand, Papua New Guinea, Paraguay,
Uruguay, Western Samoa
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Nine feet (2.8 m), unshielded, rated 250 V/10 A
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Attached plug (AS/NZS C112) designed for 200-240 V ac input
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Part number: 39M5102
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UPS-8115 Power Cord (#5) (#9718)
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Provides power cords for Afghanistan, Albania, Algeria, Andorra, Angola, Austria, Belgium, Benin,
Bulgaria, Burkina Faso, Burundi, Cameroon, Central African Rep., Chad, China (Macau S.A.R.), Czech
Republic, Egypt, Finland, France, French Guiana, Germany, Greece, Guinea, Hungry, Iceland,
Indonesia, Iran, Ivory Coast, Jordan, Lebanon, Luxembourg, Malagasy, Mali, Martinique, Mauritania,
Mauritius, Monaco, Morocco, Mozambique, Netherlands, New Caledonia, Niger, Norway, Poland, Portugal,
Romania, Senegal, Slovakia, Spain, Sudan, Sweden, Syria, Togo, Tunisia, Turkey, former USSR,
Vietnam, former Yugoslavia, Zaire, Zimbabwe
-
Nine feet (2.8 m), unshielded, rated 250 V/10 A
-
Attached plug (CEE 7-VII) designed for 200-240 V ac input
-
Part number: 39M5123
-
UPS-8115 Power Cord (#6) (#9719)
-
Provides power cords for Denmark
-
Nine feet (2.8 m), unshielded, rated 250 V/10 A
-
Attached plug (DK2-5a) designed for 200-240 V ac input
-
Part number: 39M5130
-
UPS-8115 Power Cord (#7) (#9720)
-
Provides power cords for Bangladesh, Burma, Pakistan, South Africa, Sri Lanka
-
Nine feet (2.8 m), unshielded, rated 250 V/10 A
-
Attached plug (SABS 164) designed for 200-240 V ac input
-
Part number: 39M5144
-
UPS-8115 Power Cord (#8) (#9721)
-
Provides power cords for Switzerland, Liechtenstein
-
Nine feet (2.8 m), unshielded, rated 250 V/10 A
-
Attached plug (1011-S2450 7) designed for 200-240 V ac input
-
Part number: 39M5158
-
UPS-8115 Power Cord (#9) (#9722)
-
Provides power cords for Chile, Ethiopia, Italy, Libya, Somalia
-
Nine feet (2.8 m), unshielded, rated 250 V/10 A
-
Attached plug (CEI 23-16) designed for 200-240 V ac input
-
Part number: 39M5165
-
UPS-8115 Power Cord (#10) (#9723)
-
Provides power cords for Israel
-
Nine feet (2.8 m), unshielded, rated 250 V/10 A
-
Attached plug (SI 32) designed for 200-240 V ac input
-
Part number: 39M5172
-
UPS-8115 Power Cord (#11) (#9724)
-
Provides power cords for Thailand
-
Nine feet (2.8 m), unshielded, rated 250 V/10 A
-
Attached plug (NEMA 6-15P) designed for 200-240 V ac input
-
Part number: 39M5095
-
UPS-8115 Power Cord (#12) (#9725)
-
Provides power cords for Argentina
-
Nine feet (2.8 m), unshielded, rated 250 V/10 A
-
Attached plug (IRSM 2073) designed for 200-240 V ac input
-
Part number: 39M5068
-
UPS-8115 Power Cord (#13) (#9726)
-
Provides power cords for China
-
Nine feet (2.8 m), unshielded, rated 250 V/6 A
-
Attached plug (GB 2099.1) designed for 200-240 V ac input
-
Part number: 39M5206
-
UPS 8115 Power Cord (#14) (#9727)
-
Provides power cords for Taiwan
-
Nine feet (2.8 m), unshielded, rated 250 V/10 A
-
Attached plug (CNS 10917-3) designed for 200-240 V ac input
-
Part number: 39M5254
Power Cords Master Console:
The master console, if required for the initial SVC Storage Engine, requires one 110 volt power
source.
A power cord to connect the master console (feature number 4001) to a standard PDU ships standard
with the master console.
If the master console is not to be installed in a rack with a PDU, one of the following power cords
must be ordered along with the master console to connect to an alternate power source.
When specified, one power cord ships with the master console.
-
MC Power Cord (#1) (#9701) U.S. six feet (1.8 m), 120 V
-
Provides power cords for U.S., CAN, Mexico, others
-
Six feet (1.8 m), unshielded, rated 250 V/10 A
-
Attached plug (NEMA 5-15P) designed for 100-120 V ac input
-
MC Power Cord (#2) (#9702) Europe, Middle East, Africa
-
Provides power cords for Brunei, China, China (Hong Kong S.A.R), Macao, Malaysia, Singapore,
Bahrain, Cyprus, Ghana, Iraq, Ireland, Jordan, Kenya, Kuwait, Libya, Malawi, Malta, Nigeria, Oman,
Qatar, Sierra Leone, Somalia, Tanzania, Uganda, United Arab Emirates, UK, Yemen, Zambia
-
Nine feet (2.8 m), unshielded, rated 250 V/10 A
-
Attached plug (BS 1363/A) designed for 200-240 V ac input
-
MC Power Cord (#3) (#9703) Australia, New Zealand
-
Provides power cords for Australia, New Zealand
-
Nine feet (2.8 m), unshielded, rated 250 V/10 A
-
Attached plug (AS/NZS C112) designed for 200-240 V ac input
-
MC Power Cord (#4) (#9704) Europe, South Korea
-
Provides power cords for Albania, Angola, Austria, Belarus, Belgium, Bosnia, Bulgaria, Croatia,
Czechoslovakia, Egypt, Finland, France, Germany, Greece, Hungry, Macedonia, Mozambique, Netherlands,
Norway, Poland, Portugal, Romania, Russia, Saudi Arabia, Slovakia, Slovenia, Spain, Sudan, Sweden,
Syrian Arab, Indonesia, South Korea, Iceland, Iran, Kazakhstan, Lebanon, Luxembourg, Turkey,
Ukraine, Yugoslavia, Zaire
-
Nine feet (2.8 m), unshielded, rated 250 V/10 A
-
Attached plug (CEE 7-VII) designed for 200-240 V ac input
-
MC Power Cord (#5) (#9705) Europe, Denmark
-
Provides power cords for Denmark
-
Nine feet (2.8 m), unshielded, rated 250 V/10 A
-
Attached plug (DK2-5a) designed for 200-240 V ac input
-
MC Power Cord (#6) (#9706) Pakistan, South Africa
-
Provides power cords for India, Pakistan, South Africa, Namibia, Swaziland, Zimbabwe, Bangladesh,
Myanmar, Sri Lanka
-
Nine feet (2.8 m), unshielded, rated 250 V/10 A
-
Attached plug (SABS 164) designed for 200-240 V ac input
-
MC Power Cord (#7) (#9707) Switzerland, Liechtenstein
-
Provides power cords for Switzerland, Liechtenstein
-
Nine feet (2.8 m), unshielded, rated 250 V/10 A
-
Attached plug (1011-S2450 7) designed for 200-240 V ac input
-
MC Power Cord (#8) (#9708) Chile, Italy, Ethiopia
-
Provides power cords for Chile, Italy, Ethiopia
-
Nine feet (2.8 m), unshielded, rated 250 V/10 A
-
Attached plug (CEI 23-16) designed for 200-240 V ac input
-
MC Power Cord (#9) (#9709) Israel
-
Provides power cords for Israel
-
Nine feet (2.8 m), unshielded, rated 250 V/10 A
-
Attached plug (SI 32) designed for 200-240 V ac input
-
MC Power Cord (#10) (#9710) U.S., Japan, South America 240 V
-
Provides power cords for U.S., Bahamas, Barbados, Bolivia, Brazil, Costa Rica, Dominican Republic,
El Salvador, Ecuador, Guatemala, Guyana, Haiti, Honduras, Jamaica, N. Antilles, Panama, Peru,
Trinidad Venezuela, Liberia, Japan, Philippines, Taiwan, Thailand
-
Nine feet (2.8 m), unshielded, rated 250 V/10 A
-
Attached plug (NEMA 6-15P) designed for 200-240 V ac input
-
MC Power Cord (#11) (#9711) Argentina
-
Nine feet (2.8 m), unshielded, rated 250 V/10 A
-
Attached plug (IRSM 2073) designed for 200-240 V ac input
-
MC Power Cord (#12) (#9712) China
-
Nine feet (2.8 m), unshielded, rated 250 V/6 A
-
Attached plug (GB 2099.1) designed for 200-240 V ac input
-
MC Power Cord (#13) (#9713) US nine feet (2.8 m)
-
Provides power cords for U.S., Bahamas, Barbados, Bolivia, Brazil, Costa Rica, Dominican Republic,
El Salvador, Ecuador, Guatemala, Guyana, Haiti, Honduras, Jamaica, N. Antilles, Panama, Peru,
Trinidad, Venezuela, Liberia, Japan, Philippines, Taiwan, Thailand
-
Nine feet (2.8 m), unshielded, rated 125 V/10 A
-
Attached plug (NEMA 5-15P) designed for 100-120 V ac input
-
MC Power Cord (#14) (#9728) Taiwan
-
Nine feet (2.8 m), unshielded, rated 250 V/10 A
-
Attached plug (CNS 10917-3) designed for 200-240 V ac input
Ethernet connection:
Every SAN Volume Controller must be connected via Ethernet to a master console. Multiple
clusters can be managed by a single master console, therefore, at least the first cluster installed
in an SAN must include a Master Console (#4001 or #4002).
Fibre Channel and Ethernet cabling is not included as part of the hardware provided by IBM. These
are the responsibility of the customer. Each SVC Storage Engine requires four fiber optic cables.
Fiber optic cables may be optionally ordered with the SVC Storage Engines by feature number.
Software requirements
The SVC Storage Engines require that SVC Storage Software V4.2 (5639-VC4), or later, be ordered at
the same time the initial order for the engines of a cluster is placed.
The software can be ordered via the AAS ordering system or the Passport Advantage system. The
appropriate hardware feature (#0017 for Passport Advantage, #0018 for AAS) must be included in the
hardware order for the initial engine to be installed at a customer location, that indicates the
desired fulfillment system. For subsequent clusters for the same customer location, feature number
0019 should be indicated on the order. Only one software order and license is required for each
customer location.
For additional details, refer to Software Announcement
207-105
, dated May 22, 2007.
Master Console Software (#4002) requirements:
This feature requires a customer-supplied server operating with the following software:
-
Antivirus software (not required, but strongly recommended)
-
Microsoft Windows Internet Explorer with the most recent Service Pack
-
Microsoft Windows operating system
-
Microsoft Windows 2000 Server Edition with Service Pack 4, or later
-
Microsoft Windows Server 2003 Standard Edition
-
Microsoft Windows Server 2003 Enterprise Edition
Limitations:
The IBM System Storage SAN Volume Controller Solution is designed to support up to 2 petabytes
(PB) of storage. The maximum number of SVC Storage Engines supported in an SAN Volume Controller
cluster is eight.
For limitations of the IBM System Storage SAN Volume Controller Solution, imposed by the SVC Storage
Software, refer to Software Announcement
207-105
, dated May 22, 2007.
Additional limitations and configuration guidelines may apply, as documented in the master console
README file, furnished publications for this product, or as listed under Configuration Requirements
and Guidelines at
Planning information
Customer responsibilities:
One 220 V power source is required for each UPS feature. Use of separate, independent circuits
for the power sources for each node of a node pair is recommended to enhance redundancy within the
system.
Redundant AC Power (#8300)
Each of the two power sources are required to be 200-240 V, minimum 5 amp, 50/60 Hz, single phase,
and to have IEC320-C19 type outlets.
Each input circuit for the Redundant AC Power switch must be protected by a circuit breaker with
maximum rating of 16 amps. Where the Redundant AC Power switch is used to supply a single UPS, a
circuit breaker with a minimum rating of 5 amps is required; if two UPSs are being powered then a
breaker with a minimum rating of 7 amps is required.
SVC engine removal (#3905)
The SVC engine removal feature should be considered if the engines being ordered will be installed
as replacements for currently installed engines. This feature allows the IBM Customer Engineer to
physically remove the old engine from its rack.
IBM SAN Volume Controller (SVC) Software Upgrade Services
These services are designed to assist existing IBM SVC customers with planning, skills transfer, and
upgrade of their IBM SAN Volume Controller cluster and master console software.
Highlights
-
Conduct a remote planning session to:
-
Review SVC configuration information
-
Determine current version of SVC software
-
Review host, disk storage, SVC cluster, and master console code requirements and prerequisites
-
Define roles and responsibilities, identify tasks, and schedule the SVC software upgrade
-
Provide an on-site IBM services specialist to:
-
Upgrade the SVC cluster and master console software
-
Provide an updated SVC installation record for the new software version
-
Provide skills transfer to technical staff
When contracting for these services, you can depend on IBM System Storage expertise to ensure fast,
reliable implementation, and support of your storage virtualization solutions.
For additional information or to request these services:
Cable orders
Four fiber optic cables are required to connect the SAN to each SVC
Storage Engine. If a master console is included in the order for the
initial SVC Storage Engine, two additional fiber optic cables are
required. These cables are not included with the machines (engines).
They may optionally be ordered with the engines in the following lengths:
-
Feature 5305 5 m Fiber Optic Cable LC-LC
-
Feature 5325 25 m Fiber Opt Cable LC-LC
Direct customer support:
For technical support or assistance, go to
and select appropriate country, or contact your IBM representative
for additional assistance.
Security, auditability, and control
This product uses the security and auditability features of the preloaded application software.
The customer is responsible for evaluation, selection, and implementation of security features,
administrative procedures, and appropriate controls in application systems and communications
facilities.
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Volume orders:
Contact your IBM representative.
IBM Global Financing:
Yes
Warranty period:
One year
Warranty service:
On-site service
IBM will repair the failing machine at your location and verify its operation. You must provide
suitable working area to allow disassembly and reassembly of the IBM machine. The area must be
clean, well lit, and suitable for the purpose.
-
24 hours per day, 7 days a week, same-day response
Warranty service upgrades and maintenance service options:
For ServiceElect (Z125-5510) and ServiceSuite (Z125-5745) Statements of Work.
Maintenance services
On-site service:
IBM will repair the failing machine at your location and verify its operation. You must provide
suitable working area to allow disassembly and reassembly of the IBM machine. The area must be
clean, well lit, and suitable for the purpose. The following service selections are available as
maintenance options for your machine type.
-
9 hours per day, Monday through Friday, excluding holidays, next business day (NBD) response
-
9 hours per day, Monday through Friday, excluding holidays, 4-hour average, same business day
response
-
24 hours per day, 7 days a week, 4-hour average response
-
24 hours per day, 7 days a week, 2-hour average response
Usage plan machine:
No
IBM hourly service rate classification:
Four
When a type of service involves the exchange of a machine part, the replacement may not be new, but
will be in good working order.
Field-installable features:
Yes
Model conversions:
No
Machine installation:
Installation is performed by IBM. IBM will install the machine in accordance with the IBM
installation procedures for the machine. In the United States, contact IBM at 800-IBM-SERV
(426-7378); in other countries contact the local IBM office.
The
Machine Installation Guide
specifies site preparation, physical requirements and installation (operating) environment, and any
cabling included in the installation along with the approximate installation time in hours.
Customer requests for installation of items not covered in the installation guide may be performed
at IBM's hourly service rate designated for the machine.
Graduated program license charges apply:
No
Licensed Machine Code:
IBM Machine Code is licensed for use by a customer on the IBM machine for which it was provided
by IBM under the terms and conditions of the IBM License Agreement for Machine Code, to enable the
machine to function in accordance with its specifications, and only for the capacity authorized by
IBM and for which the customer has acquired. You can obtain the agreement at
or by contacting your IBM representative.
Educational allowance:
A reduced charge is available to qualified education customers. The
educational allowance may not be added to any other discount or
allowance.
The educational allowance is 15% for the products in this announcement.
Back to top
The prices provided in this announcement are suggested retail prices for
the U.S. only and are provided for your information only. Dealer prices
may vary, and prices may also vary by country. Prices are subject to
change without notice. For additional information and current prices,
contact your local IBM representative.
Product charges
Machine Feature Purchase
Description type Model number price MMMC
(Available July 13, 2007)
Redundant AC Power 2145 4F2 8300 $ 860 NC
8F2 8300 860 NC
8F4 8300 860 NC
8G4 8300 860 NC
(available June 8, 2007)
SVC Storage Engine 2145 8G4 16,500 $186
Storage Engine Preload 2145 8G4 0010 NC NC
Storage Engine Preload PA 2145 8G4 0017 NC NC
Storage Engine Preload AAS 2145 8G4 0018 NC NC
Site secondary HW cluster 2145 8G4 0019 NC NC
Initial Storage Engine 2145 8G4 3001 NC NC
Additional Storage Engine 2145 8G4 3002 NC NC
SVC engine removal 2145 8G4 3905 2,000 NC
Master Console 2145 8G4 4001 7,499 106
Master Console -- Software 2145 8G4 4002 0 NC
5 m Fiber Optic Cable LC-LC 2145 8G4 5305 170 NC
25 m Fiber Opt Cable LC-LC 2145 8G4 5325 260 NC
UPS -- single 2145 8G4 8115 1,250 72
UPS (#8115) Power Cords:
UPS-8115 Power Cord (#1) 2145 8G4 9714 NC NC
U.S. 250V/10A 6 ft
UPS-8115 Power Cord (#2) 2145 8G4 9715 NC NC
U.S./Japan/S. America 9 ft
UPS-8115 Power Cord (#3) 2145 8G4 9716 NC NC
Eur, Mid-East, Africa
UPS-8115 Power Cord (#4) 2145 8G4 9717 NC NC
Austral, N.Z.
UPS-8115 Power Cord (#5) 2145 8G4 9718 NC NC
Eur, Africa
UPS-8115 Power Cord (#6) 2145 8G4 9719 NC NC
Eur, Den
UPS-8115 Power Cord (#7) 2145 8G4 9720 NC NC
Pakistan, S. Africa
UPS-8115 Power Cord (#8) 2145 8G4 9721 NC NC
Switz, Liechtenstein
UPS-8115 Power Cord (#9) 2145 8G4 9722 NC NC
Chile, Italy, Ethiopia
UPS-8115 Power Cord (#10) 2145 8G4 9723 NC NC
Israel
UPS-8115 Power Cord (#11) 2145 8G4 9724 NC NC
Thailand
UPS-8115 Power Cord (#12) 2145 8G4 9725 NC NC
Argentina
UPS-8115 Power Cord (#13) 2145 8G4 9726 NC NC
China
UPS-8115 Power Cord (#14) 2145 8G4 9727 NC NC
Taiwan
Master Console Power (Line) Cords
MC Power Cord (#1) 2145 8G4 9701 NC NC
U.S. 110 V 6 ft
MC Power Cord (#2) 2145 8G4 9702 NC NC
Eur, Mid-East, Africa
MC Power Cord (#3) 2145 8G4 9703 NC NC
Austral, N.Z.
MC Power Cord (#4) 2145 8G4 9704 NC NC
Eur, S. Korea
MC Power Cord (#5) 2145 8G4 9705 NC NC
Eur, Den
MC Power Cord (#6) 2145 8G4 9706 NC NC
Pakistan, S. Africa
MC Power Cord (#7) 2145 8G4 9707 NC NC
Switz, Liechtenstein
MC Power Cord (#8) 2145 8G4 9708 NC NC
Chile, Italy, Ethiopia
MC Power Cord (#9) 2145 8G4 9709 NC NC
Israel
MC Power Cord (#10) 2145 8G4 9710 NC NC
U.S./Japan/S. America
MC Power Cord (#11) 2145 8G4 9711 NC NC
Argentina
MC Power Cord (#12) 2145 8G4 9712 NC NC
China
MC Power Cord (#13) 2145 8G4 9713 NC NC
US 110 V, 9 ft
MC Power Cord (#14) 2145 8G4 9728 NC NC
Taiwan 250 V, 9 ft
Machine Field Plant
Model install install MES CSU
Mach/Mod/Feat only only remov *
Redundant AC Power 2145/4F2/8300 Y N N N
Redundant AC Power 2145/8F2/8300 Y N N N
Redundant AC Power 2145/8F4/8300 N N N N
Storage Engine Preload 2145/8G4/0010 N Y N N
Storage Engine Preload PA 2145/8G4/0017 N Y N N
Storage Engine Preload AAS 2145/8G4/0018 N Y N N
Site secondary HW cluster 2145/8G4/0019 N Y N N
Initial Storage Engine 2145/8G4/3001 N Y N N
Additional Storage Engine 2145/8G4/3002 N Y N N
SVC engine removal 2145/8G4/3905 N N N N
Master Console 2145/8G4/4001 N N N N
Master Console -- Software 2145/8G4/4002 N N N Y
5 m Fiber Optic Cable LC-LC 2145/8G4/5305 N N N Y
25 m Fiber Optic Cable LC-LC 2145/8G4/5325 N N N Y
UPS -- single 2145/8G4/8115 N N N N
Redundant AC Power 2145/8G4/8300 N N N N
UPS-8115 Power Cord (#1) 2145/8G4/9714 N N N N
UPS-8115 Power Cord (#2) 2145/8G4/9715 N N N N
UPS-8115 Power Cord (#3) 2145/8G4/9716 N N N N
UPS-8115 Power Cord (#4) 2145/8G4/9717 N N N N
UPS-8115 Power Cord (#5) 2145/8G4/9718 N N N N
UPS-8115 Power Cord (#6) 2145/8G4/9719 N N N N
UPS-8115 Power Cord (#7) 2145/8G4/9720 N N N N
UPS-8115 Power Cord (#8) 2145/8G4/9721 N N N N
UPS-8115 Power Cord (#9) 2145/8G4/9722 N N N N
UPS-8115 Power Cord (#10) 2145/8G4/9723 N N N N
UPS-8115 Power Cord (#11) 2145/8G4/9724 N N N N
UPS-8115 Power Cord (#12) 2145/8G4/9725 N N N N
UPS-8115 Power Cord (#13) 2145/8G4/9726 N N N N
UPS-8115 Power Cord (#14) 2145/8G4/9727 N N N N
MC Power Cord (#1) 2145/8G4/9701 N N N N
MC Power Cord (#2) 2145/8G4/9702 N N N N
MC Power Cord (#3) 2145/8G4/9703 N N N N
MC Power Cord (#4) 2145/8G4/9704 N N N N
MC Power Cord (#5) 2145/8G4/9705 N N N N
MC Power Cord (#6) 2145/8G4/9706 N N N N
MC Power Cord (#7) 2145/8G4/9707 N N N N
MC Power Cord (#8) 2145/8G4/9708 N N N N
MC Power Cord (#9) 2145/8G4/9709 N N N N
MC Power Cord (#10) 2145/8G4/9710 N N N N
MC Power Cord (#11) 2145/8G4/9711 N N N N
MC Power Cord (#12) 2145/8G4/9712 N N N N
MC Power Cord (#13) 2145/8G4/9713 N N N N
MC Power Cord (#14) 2145/8G4/9728 N N N N
* CSU: Customer Setup
Alternative and maintenance service
Alternative service charges:
None
Annual minimum maintenance charges:
For ServiceElect (ESA) maintenance service charges, contact IBM
Global Services at 888-IBM-4343 (426-4343).
IBM Global Financing
IBM Global Financing offers competitive financing to credit-qualified
customers to assist them in acquiring IT solutions. Offerings include
financing for IT acquisition, including hardware, software, and services,
from both IBM and other manufacturers or vendors. Offerings (for all
customer segments: small, medium, and large enterprise), rates, terms,
and availability can vary by country. Contact your local IBM Global
Financing organization or visit
IBM Global Financing offerings are provided through IBM Credit LLC in the
United States, and other IBM subsidiaries and divisions worldwide to
qualified commercial and government customers. Rates are based on a
customer's credit rating, financing terms, offering type, equipment type,
and options, and may vary by country. Other restrictions may apply.
Rates and offerings are subject to change, extension, or withdrawal
without notice. Financing solutions from IBM Global Financing can help
you stretch your budget and affordably acquire the new product. But
beyond the initial acquisition, our end-to-end approach to IT management
can also help keep your technologies current, reduce costs, minimize
risk, and preserve your ability to make flexible equipment decisions
throughout the entire technology life cycle. For more financing
information, visit
Back to top
To order, contact the Americas Call Centers, your local IBM
representative, or your IBM Business Partner.
To identify your local IBM representative or IBM Business Partner, call
800-IBM-4YOU (426-4968).
Phone: 800-IBM-CALL (426-2255)
Fax: 800-2IBM-FAX (242-6329)
Internet: callserv@ca.ibm.com
Mail: IBM Americas Call Centers
Dept. Teleweb Customer Support, 9th floor
105 Moatfield Drive
North York, Ontario
Canada M3B 3R1
Reference: YE001
The Americas Call Centers, our national direct marketing organization,
can add your name to the mailing list for catalogs of IBM products.
Note:
Shipments will begin after the planned availability date.
Trademarks
-
-
System Storage and ServiceSuite are trademarks of International Business
Machines Corporation in the United States or other countries or both.
-
-
Passport Advantage and xSeries are registered trademarks of International
Business Machines Corporation in the United States or other countries or
both.
-
-
Microsoft and Windows are trademarks of Microsoft Corporation.
-
-
Other company, product, and service names may be trademarks or service
marks of others.