IBM System Storage EXP3000 and MegaRAID 8480 adapter offer SAS for increased storage support

IBM United States Hardware Announcement 106-640
August 29, 2006

 

 ENUS106-640.PDF (74KB)

Table of contents   Document options  
TOC link At a glance TOC link Publications
TOC link Overview TOC link Services
TOC link Key prerequisites TOC link Technical information
TOC link Planned availability date TOC link Terms and conditions
TOC link Description TOC link Prices
TOC link Product positioning TOC link Order now
TOC link Reference information  
 
Printable version Printable version

(Corrected on September 1, 2006)

To change a description in the Charges section.
 

At a glance

Image

The System Storage EXP3000 Option for IBM System x helps you meet the challenge of managing mission-critical data in expanding storage requirements.

  • Delivers 2U rack mount enclosure with twelve drive bays
  • Supports SAS 10,000 and 15,000 rpm disk speeds
  • Supports up to 3.6 TB storage capacity
  • Comes with redundant dual power supplies standard
  • Includes two mini/SAS connectors
  • Supports cascading up to two EXP3000 enclosures

The MegaRAID 8480 adapter offers flexibility using SAS drives. It uses PCI-Express for increased bandwidth and has advanced RAID management suite.

  • Up to 3 Gbps per port data transfer
  • Optional intelligent Transportable Battery Backup Unit (iTBBU)

For ordering, contact:

Your IBM representative, an IBM Business Partner, or IBM Americas Call Centers at 800-IBM-CALL (Reference: SE001).
 
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Overview

IBM System Storage™ EXP3000

The IBM System Storage EXP3000, a modular Serial Attached SCSI (SAS) enclosure, expands the storage capacity of IBM System x™ servers beyond the physical limitations of the servers. The storage enclosure supports SAS technology, which offers enhanced performance and flexible expandability over the SCSI technology.

System Storage EXP3000 SAS external storage enclosure is a high-function, high-density SAS storage expansion unit. It can support up to twelve 3 Gbps SAS drives.

It supports high-availability functions such as redundant and hot pluggable power supplies and fans.

IBM System Storage EXP3000 storage enclosure supports easy customer servicing. Most replaceable items and components are easily accessible for replacement from either the front or the back.

Features include:

  • 2U rack mount enclosure featuring 12 easily accessible drive bays
  • Support for high-performance, dual-ported, and hot-swappable SAS disks at 10,000 and 15,000 rpm speeds
  • Scalability to 3.6 TB of storage capacity with 300 GB hot-swappable SAS disks
  • Features two miniSAS connectors on a standard single Environment Services Module (ESM) to connect to System x servers
  • Support for cascading up to two EXP3000s per connector when attached to MegaRAID 8480 adapter for a total of four EXP3000s per MegaRAID 8480
  • Built-in reliability features with dual-redundant power-supplies standard
  • Three-year limited warranty1 on parts and labor

MegaRAID 8480 adapter

The MegaRAID 8480 features two x4 external connectors for high-performance external storage connectivity. The 8480 can support up to 48 HDDs, using four EXP3000s, making it an ideal solution for enterprise-class storage applications that call for maximum configuration flexibility. Using a high-performance Intel® I/O processor for optimum RAID performance and a PCI Express host interface for increased bandwidth, it delivers an intelligent and robust RAID solution.

The MegaRAID 8480 achieves external storage expansion through two SAS SFF8470 x4 external connectors. Each connector supports direct connection of an EXP3000 using a SAS cable. An additional EXP3000 may be cascaded to each direct attached EXP3000 for a total of four cascaded EXP3000s per adapter.

Features include:

  • Performance up to 3 Gbps throughput at full duplex
  • Support for independent and adjustable stripe unit sizes for 8K up to 128K configurable per logical drive
  • Support for 256 MB DDR2 SDRAM for data caching
  • An intelligent Transportable Battery Backup (iTBBU) that protects cached data for up to 72 hours in the event of power failure
  • Support for all key versions of Microsoft™, and Linux™
  • Support for RAID-0,-1,-5,-10 and 50
  • One-year limited warranty1

 
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Key prerequisites

Supported System x server configurations that include:

  • Supported operating system
  • Backup application software
  • Supported racks
  • Power source and cables

 
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Planned availability date

August 31, 2006

  • IBM System Storage EXP3000 (1727-01X)
  • MegaRAID 8480 (39R8850)

 
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Description

The System Storage EXP3000 SAS Enclosure offers:

  • Twelve easily accessible drive bays
  • Support for SAS technology, which offers enhanced performance and flexible expandability over the SCSI technology
  • 2U rack mount enclosure
  • Scalability up to 3.6 TB of storage capacity with 300 GB hot-swappable SAS disks
  • Two miniSAS connectors on a standard single ESM to connect to System x servers
  • Redundant and hot pluggable power supplies and fans

MegaRAID 8480 adapter

  • Eight-port external SAS for storage systems requiring the flexibility to use SAS drives
  • Two SAS SFF8470 x4 external connectors
  • 256 MB DDR2 SDRAM DIMM with iTBBU support
  • PCI-Express 64-bit/133 MHz adapter, full high, half-length
  • PCI Express 2.2, 2.5 GHz, x8 Link for 2 Gbps peak simplified or 4 Gbps peak duplex
  • RAID Levels 0, 1, 5, 10, and 50 support
  • 64 Logical drive support
  • S.M.A.R.T. support
  • MegaRAID Management Suite Online
    • MegaRAID Storage Manager
    • MegaCLI (Command-line Interface)

Configurations:

From 1 to 12 disk deployment:
 
Part #        Description                    Quantity
 
 
39R8850       MegaRAID 8480                     1
1727-01X      IBM System Storage EXP3000        1
39R6471       3M SAS Cable for MegaRAID 8480    1
 
 
From 1 to 24 disk deployment:
 
Part #        Description                    Quantity
 
39R8850       MegaRAID 8480                     1
1727-01X      IBM System Storage EXP3000        2
39R6471       3M SAS Cable for MegaRAID 8480    2
 
 
From 1 to 36 disk deployment:
 
Part #        Description                    Quantity
 
39R8850       MegaRAID 8480                     1
1727-01X      IBM System Storage EXP3000        3
39R6471       3M SAS Cable for MegaRAID 8480    2
39R6529       SAS 1m Cable                      1 or the
                                                  following
                                                  component of
                                                  same quantity
39R6531       SAS 3m Cable                      1
 
From 1 to 48 disk deployment:
 
Part #        Description                    Quantity
 
39R8850       MegaRAID 8480                     1
1727-01X      IBM System Storage EXP3000        4
39R6471       3M SAS Cable for MegaRAID 8480    2
39R6529       SAS 1m Cable                      2 or the
                                                  following
                                                  component of
                                                  same quantity
39R6531       SAS 3m Cable                      2

 
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Product positioning

The System Storage EXP3000 Enclosure and MegaRAID 8480 adapter are easy to use System x options to expand storage capacity beyond system limits.

IBM System Storage EXP3000 was developed specifically for the Small to Medium Business (SMB) market, as well as departments of Large Enterprise (LE). The solution incorporates the features and performance critical to these organizations, while maintaining an entry-level price. As a component of a SMB users storage strategy, the EXP3000 is an ideal choice for external direct-attached storage and integrating emerging SAS technology into an organization's storage infrastructure.

The MegaRAID 8480 adapter can be used to support the EXP3000 SAS enclosure.

The MegaRAID 8480 achieves external storage expansion through two SAS SFF8470 x4 external connectors. Each connector supports direct connection of an EXP3000 using a SAS cable. An additional EXP3000 may be cascaded to each direct attached EXP3000 for a total of four cascaded EXP3000s per adapter.
 
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Reference information
1
For information on the IBM Statement of Limited Warranty, visit

http://www.ibm.com/servers/support/machine_warranties/

Call 800-426-7378 or contact your IBM representative or reseller. Copies are available upon request.

Business Partner information

If you are a Direct Reseller - System Reseller acquiring products from IBM, you may link directly to Business Partner information for this announcement. A PartnerWorld ID and password are required (use IBM ID).

BP Attachment for Announcement Letter 106-640

Trademarks

 
System Storage and System x are trademarks of International Business Machines Corporation in the United States or other countries or both.
 
BladeCenter is a registered trademark of International Business Machines Corporation in the United States or other countries or both.
 
Intel is a registered trademark of Intel Corporation.
 
Microsoft is a trademark of Microsoft Corporation.
 
Linux is a trademark of Linus Torvalds in the United States, other countries or both.
 
Other company, product, and service names may be trademarks or service marks of others.

 
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Publications

The following publications are shipped with the product, as appropriate. Additional copies are available. To order, contact your IBM representative.

    MegaRAID 8480 CD
    Important Notices
    Warranty and Support Information

The product books are offered in displayable softcopy form. The displayable manuals are part of the basic machine-readable material.

The product books are offered in source file form as no-charge feature number. The source files are shipped on the same media type as the basic machine-readable material.
 
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Services

IBM Integrated Technology Services

IBM services include business consulting, outsourcing, hosting services, applications, and other technology management.

These services help you learn about, plan, install, manage, or optimize your IT infrastructure to be an On Demand Business. They can help you integrate your high-speed networks, storage systems, application servers, wireless protocols, and an array of platforms, middleware, and communications software for IBM and many non-IBM offerings. IBM is your one-stop shop for IT support needs.

For details on available services, contact your IBM representative or visit

For details on available IBM Business Continuity and Recovery Services, contact your IBM representative or visit

For details on education offerings related to specific products, visit

Select your country, and then select the product as the category.

xSeries® and BladeCenter® support services

Recommended core technical support

When you buy IBM xSeries technology, include the support services you need — to help keep both your hardware and software working for you, day after day, at peak performance. It's your first step toward helping to protect your investment and sustain high levels of system availability. We offer service level and response-time options to fit your business needs. And we'll help you get started with a core support package that includes:

  • Continuous system monitoring

    Exclusive electronic monitoring that helps speed up problem-solving with automated, early detection of potential problems and system errors.

  • Hardware maintenance

    World-class remote and onsite hardware problem determination and repair services.

  • Software technical support

    Unlimited help line calls for fast, accurate answers to your questions during installation and throughout ongoing operations.

For more information, refer to


 
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Technical information

Physical specifications

1727 Model 01X

  • Width: 448.56 mm (17.66 in)
  • Depth: 518.41 mm (20.41 in)
  • Height: 86.87 mm (3.42 in)
  • Maximum weight: Up to 27.2 kg (60 lb) fully configured

Installation time is approximately 30 minutes.

MegaRaid 8480 adapter

  • Height: 106.7 mm (4.2 in)
  • Length: 241.3 mm (9.5 in)

1727 Model 01X

  • Width: Rack mount 448.56 mm (17.66 in)
  • Depth: Rack mount 518.41 mm (20.41 in)
  • Height: Rack mount 86.87 mm (3.42 in)
  • Maximum weight: Up to 27.2 kg (60 lb) fully configured

Installation time approximately 30 minutes.

To assure installability and serviceability racks, review the installation planning for any product-specific installation requirements.

MegaRaid 8480 adapter

  • Height: 106.7 mm (4.2 in)
  • Length: 241.3 mm (9.5 in)

Standards

Product safety conformance

  • CB Report
  • CUL
  • TUV
  • NOM

EMC conformance

  • European Union: CE Mark
  • Taiwan: BMSI CNS13438
  • Australia and New Zealand: ACA C-Tick
  • Korean: MIC
  • Japan: VCCI
  • US: FCC

Operating environment

1727 Model 01X

  • Temperature: 10° to 40°C, 50° to 104°F
  • Relative humidity: 20% to 80% (noncondensing)
  • Wet bulb: 26°C (79.0°F) maximum
  • Electrical ratings: 100-240 V ac, 50-60 Hz, 0.8 A
  • Electrical power: 21-watt maximum operating

MegaRAID 8480 adapter

  • Temperature: 10° to 55°C, 50° to 113°F
  • Relative humidity: 20% to 80% (noncondensing)
  • Electrical ratings: 3.3 v

Hardware requirements

System Storage™ EXP3000 requires a System x™ server.

IBM System Storage EXP3000 offers:

  • Power-up self-test functionality diagnostics
  • Dual internal power supplies
  • 2U rack mount form
  • Easy access front or rear

Software requirements

System Storage EXP3000 and MegaRAID 8480 adapter are supported on System x server systems using the operating system and application software installed on the systems.

Comparability

Note: Consult operating system support on the following servers and EXP3000 MegaRAID solution.

For compatibility information, consult ServerProven®

Compatibility: The EXP3000 and MegaRAID 8480 adapter function with System x servers.

Limitations: To avoid damage to the server, always remove MegaRAID 8480 from the PCI Express slot before relocating or shipping the server.

User group requirements: None

Planning information

Customer responsibilities: Physical planning is a customer responsibility.

The 2U EXP3000 Enclosure is designated as a customer setup unit (CSU).

It is the customer's responsibility to install the unit. Customers are responsible for obtaining the cables and adapters (if required) for system attachment.

The MegaRAID 8480 adapter is designated as a CSU.

Cable orders: A SAS cable is required to attach the enclosure to the server. Customers are responsible for selecting and ordering the correct cables.

Installability: Installation time for the 2U EXP3000 Enclosure 1727 is approximately 30 minutes. Refer to the IBM 2U EXP3000 1727 Installation Guide for more information.

Packaging

                                         Number of
Product  Items included                  boxes
 
1727     2U 12-bay Storage Enclosure        1
 
         Power cord (PDU)
         User Guide CD
         Warranty Guide
         Barcode labels
         Safety Pointer Flyer

Supplies

For end users: To purchase 2U EXP3000 Storage Enclosure, visit

Security, auditability, and control

This product uses the security and auditability features of the host hardware, software, and application software.

The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communications facilities.
 
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Terms and conditions

Volume orders: Contact your IBM representative.

IBM Global Financing: Yes

To obtain copies of the IBM Statement of Limited Warranty, contact your reseller or IBM. In the United States, call 800-IBM-SERV (426-7378), or write to:


    Warranty Information
    P.O. Box 12195
    Research Triangle Park, NC 27709
    Attn: Dept JDJA/B203

Warranty period

  • EXP3000 — Three years parts and labor
  • MegaRAID 8480 Option — One year
  • Battery for MegaRAID 8480 — One year

Optional IBM features initially installed in an IBM system carry the same warranty period as the system. If installed after the initial system installation, they carry the balance of the system warranty or the optional feature warranty, whichever is greater.

Warranty service: If required, IBM provides repair or exchange service depending on the type of warranty service specified for the machine. IBM will attempt to resolve your problem over the telephone or electronically by access to an IBM Web site. You must follow the problem determination and resolution procedures that IBM specifies. Scheduling of service will depend upon the time of your call and is subject to parts availability. Service levels are response time objectives and are not guaranteed. The specified level of warranty service may not be available in all worldwide locations. Additional charges may apply outside IBM's normal service area. Contact your local IBM representative or your reseller for country- and location-specific information.

Customer replaceable unit (CRU) (for example, keyboard, mouse, speaker, memory, or HDD) service and on-site service for other selected parts.

CRU service: IBM provides replacement CRUs to you for you to install. CRU information and replacement instructions are shipped with your machine and are available from IBM at any time on your request. CRUs are designated as being either a Tier 1 or a Tier 2 CRU. Installation of Tier 1 CRUs is your responsibility. If IBM installs a Tier 1 CRU, at your request, you will be charged for the installation. You may install a Tier 2 CRU yourself or request IBM install it, at no additional charge under the type of warranty service specified, on-site service. Based upon availability CRUs will be shipped for next-business-day (NBD) delivery. IBM specifies in the materials shipped with a replacement CRU whether a defective CRU must be returned to IBM. When return is required, return instructions and a container are shipped with the replacement CRU. You may be charged for the replacement CRU if IBM does not receive the defective CRU within 30 days of your receipt of the replacement.

The following parts have been designated as Tier 1 CRU:

  • RAID adapter
  • US Power cord
  • PDU cord
  • Battery for RAID Adapter

On-site service: IBM on-site repair (IOR), 9 hours per day, Monday through Friday excluding holidays, NBD response. IBM will repair the failing machine at your location and verify its operation. You must provide a suitable working area to allow disassembly and reassembly of the IBM machine. The area must be clean, well-lit, and suitable for the purpose. On-site service is not available in all countries, and some countries have kilometer or mileage limitations from an IBM service center. In those locations where on-site service is not available, the normal in-country service delivery is used.

Call IBM at 800-IBM-SERV (426-7378), to assist with problem isolation for hardware to determine if warranty service is required. Telephone support may be subject to additional charges, even during the limited warranty period.

International Warranty Service (IWS): International Warranty Service (IWS) is available during the warranty period to customers who travel or relocate to countries where their computer is sold and serviced by IBM or IBM resellers authorized to perform warranty service. Eligible IBM computers are identified by their four-digit machine type.

You can obtain IWS through the method of service, such as CRU, depot, carry-in, or on-site, provided in the servicing country. Service methods and procedures vary by country, and some service or parts may not be available in all countries. Service centers in certain countries may not able to service all models of a particular machine type. In addition, some countries may have fees and restrictions that apply at the time of service.

To determine the eligibility of your computer and to view a list of countries where service is available, visit

For more information on IWS, refer to Services Announcement 601-034 , dated September 25, 2001.

Note: Due to the earth's magnetic field, CRT monitors are manufactured to work in northern, southern, and equatorial regions of the earth and may not produce a satisfactory image when moved between them. Any required adjustment (if possible) is not covered under IWS and may be subject to a chargeable action. The magnetic field does not affect flat-panel LCD monitors and ThinkPad® LCD displays.

Licensing: Programs included with this product are licensed under the terms and conditions of the License Agreements that are shipped with the system.

Maintenance services — ServiceElect and ServiceSuite™

ServiceElect and ServiceSuite provide hardware warranty service upgrades, maintenance, and selected annuity support services in one agreement.

Warranty service upgrade: During the warranty period, warranty service upgrade provides an enhanced level of on-site service for an additional charge. A warranty service upgrade must be purchased during the warranty period and is for a fixed term (duration). It is not refundable or transferable and may not be prorated. If required, IBM will provide the warranty service upgrade enhanced level of on-site service acquired by the customer. Service levels are response time objectives and are not guaranteed.

IBM will attempt to resolve your problem over the telephone or electronically by access to an IBM Web site. You must follow the problem determination and resolution procedures that IBM specifies. Scheduling of service will depend upon the time of your call and is subject to parts availability.

CRUs will be provided as part of the machine's standard warranty CRU Service except that you may install a Tier 1 CRU yourself or request IBM installation, at no additional charge, under one of the on-site service levels specified.

IBM will repair the failing machine at your location and verify its operation. You must provide a suitable working area to allow disassembly and reassembly of the IBM machine. The area must be clean, well-lit, and suitable for the purpose.

The following warranty service upgrade options are available:

  • IOR, 9 hours per day, Monday through Friday excluding holidays, 4-hour average response
  • IOR, 24 hours per day, 7 days a week, 4-hour average response
  • IOR, 24 hours per day, 7 days a week, 2-hour average response

Maintenance service: If required, IBM provides repair or exchange service depending on the type of maintenance service specified for the machine. IBM will attempt to resolve your problem over the telephone or electronically by access to an IBM Web site. You must follow the problem determination and resolution procedures that IBM specifies. Scheduling of service will depend upon the time of your call and is subject to parts availability. Service levels are response time objectives and are not guaranteed.

CRU service: If your problem can be resolved with a CRU (for example, keyboard, mouse, speaker, memory, or HDD), IBM will ship the CRU to you for you to install. CRU information and replacement instructions are shipped with your machine and are available from IBM at any time on your request. CRUs are designated as being either a Tier 1 or a Tier 2 CRU. When you acquire NBD response on-site service, installation of Tier 1 CRUs is your responsibility. If IBM installs a Tier 1 CRU, at your request, you will be charged for the installation. You may install a Tier 2 CRU yourself or request IBM to install it, at no additional charge, under the type of service specified, on-site service. When you acquire 2- or 4-hour average response on-site service, you may install both Tier 1 and Tier 2 CRUs yourself or request IBM to install it, at no additional charge. IBM specifies in the materials shipped with a replacement CRU whether a defective CRU must be returned to IBM. When return is required, return instructions and a container are shipped with the replacement CRU. You may be charged for the replacement CRU if IBM does not receive the defective CRU within 30 days of your receipt of the replacement.

On-site service: IOR. IBM will repair the failing machine at your location and verify its operation. You must provide a suitable working area to allow disassembly and reassembly of the IBM machine. The area must be clean, well-lit, and suitable for the purpose.

The following on-site service options are available:

  • IOR, 9 hours per day, Monday through Friday excluding holidays, NBD response
  • IOR, 9 hours per day, Monday through Friday excluding holidays, 4 hour average response
  • IOR, 24 hours per day, 7 days a week, 4-hour average response
  • IOR, 24 hours per day, 7 days a week, 2-hour average response

Maintenance service (ICA)

Maintenance services are available for ICA legacy contracts. The preferred go-to-market offerings are ServiceElect. However, ICA legacy contracts will still be available for current customers until they are withdrawn.

Alternative service (Warranty service upgrades): During the warranty period, warranty service upgrade provides an enhanced level of on-site service for an additional charge. A warranty service upgrade must be purchased during the warranty period and is for a fixed term (duration). It is not refundable or transferable and may not be prorated. If required, IBM will provide the warranty service upgrade enhanced level of on-site service acquired by the customer. Service levels are response time objectives and are not guaranteed.

IBM will attempt to resolve your problem over the telephone or electronically by access to an IBM Web site. You must follow the problem determination and resolution procedures that IBM specifies. Scheduling of service will depend upon the time of your call and is subject to parts availability. If applicable, parts that are considered CRUs will be provided as part of the machine's standard warranty CRU service except that you may install a Tier 1 CRU yourself or request IBM to install it, at no additional charge under the type of warranty service specified, on-site service.

IBM will repair the failing machine at your location and verify its operation. You must provide a suitable working area to allow disassembly and reassembly of the IBM machine. The area must be clean, well-lit, and suitable for the purpose.

The following warranty service upgrade option is available.

IOR, 24 hours per day, 7 days a week, 4-hour average response.

Maintenance service: If required, IBM provides repair or exchange service depending on the type of maintenance service specified for the machine. IBM will attempt to resolve your problem over the telephone or electronically by access to an IBM web site. You must follow the problem determination and resolution procedures that IBM specifies. Scheduling of service will depend upon the time of your call and is subject to parts availability. Service levels are response time objectives and are not guaranteed.

CRU service: If your problem can be resolved with a CRU (for example, keyboard, mouse, speaker, memory, or HDD), IBM will ship the CRU to you for you to install. CRU information and replacement instructions are shipped with your machine and are available from IBM at any time on your request. CRUs are designated as being either a Tier 1 or a Tier 2 CRU. When you acquire NBD response on-site service, installation of Tier 1 CRUs is your responsibility. If IBM installs a Tier 1 CRU, at your request, you will be charged for the installation. You may install a Tier 2 CRU yourself or request IBM to install it, at no additional charge, under the type of service specified, on-site service. When you acquire 2- or 4-hour average response on-site service, you may install both Tier 1 and Tier 2 CRUs yourself or request IBM to install it, at no additional charge. IBM specifies in the materials shipped with a replacement CRU whether a defective CRU must be returned to IBM. When return is required, return instructions and a container are shipped with the replacement CRU. You may be charged for the replacement CRU if IBM does not receive the defective CRU within 30 days of your receipt of the replacement.

On-site service: IOR. IBM will repair the failing machine at your location and verify its operation. You must provide a suitable working area to allow disassembly and reassembly of the IBM machine. The area must be clean, well-lit, and suitable for the purpose.

The following on-site service options are available:

  • IOR, 9 hours per day, Monday through Friday excluding holidays, NBD response
  • IOR, 24 hours per day, 7 days a week, 4-hour average response

Non-IBM parts support

Warranty service: IBM is now shipping machines with selected non-IBM parts that contain an IBM field replaceable unit (FRU) part number label. These parts are to be serviced during the IBM machine warranty period. IBM is covering the service on these selected non-IBM parts as an accommodation to their customers, and normal warranty service procedures for the IBM machine apply.

Warranty service upgrades and maintenance services: Under certain conditions, IBM Integrated Technology Services repairs selected non-IBM parts at no additional charge for machines that are covered under a warranty service upgrade or maintenance services.

IBM Service provides hardware problem determination on non-IBM parts (adapter cards, PCMCIA cards, disk drives, memory, and so forth) installed within IBM systems covered under warranty service upgrade or maintenance services and provides the labor to replace the failing parts at no additional charge. If IBM has Technical Service Agreements with the manufacturers of the failing part, or if the failing part is an accommodations part (a part with an IBM FRU label), IBM may also source and replace the failing parts at no additional charge. For all other non-IBM parts, customers are responsible for sourcing the parts. Installation labor is provided at no additional charge, if the machine is covered under a warranty service upgrade or maintenance services.

IBM hourly service rate classification: One

ServicePac® offerings

Warranty and maintenance options: The announced products may be eligible for ServicePacs for Warranty and Maintenance Options, convenient prepackaged offerings for warranty service upgrades and maintenance services.

Installation services: The announced products may be eligible for ServicePacs for Installation Services, convenient prepackaged offerings for installation services. Refer to the Prices section for information on the availability of ServicePac offerings. For additional ServicePac information, visit

Field-installable features: No

Model conversions: No

Machine installation: Customer setup. Customers are responsible for installation according to the instructions IBM provides with the machine.

Graduated Program License Charges apply: No. These products do not contain licensed internal code or licensed machine code.

Educational allowance: None
 
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Prices

The prices provided in this announcement are suggested retail prices for the U.S. only and are provided for your information only. Dealer prices may vary, and prices may also vary by country. Prices are subject to change without notice. For additional information and current prices, contact your local IBM representative.

Product charges: The following are newly announced features on the specified models of the IBM System x 1727-HC1 machine type:

                                                     Initial/
                                                     MES/
                                    Feature Purchase Both/
Description                         number  price    Support  CSU
 
IBM System Storage EXP3000                  $    0            Yes
 
MegaRAID 8480                       1690     1,199   Initial
EXP3000 Packaging Kit               2030        NC   Initial
Custom Asset Tagging --             2200        10   Initial
 Standard
Custom Asset Tagging --             2201        20   Initial
 Standard
Custom Labeling                     2220         5   Initial
Custom Palletization                2221         5   Initial
Rack Installation                   2306       150   Initial
 >1U Component
IBM System Storage EXP3000          2676        NC   Initial
Install in Rack 01                  3101        NC   Initial
Install in Rack 02                  3102        NC   Initial
Install in Rack 03                  3103        NC   Initial
Install in Rack 04                  3104        NC   Initial
Install in Rack 05                  3105        NC   Initial
Install in Rack 06                  3106        NC   Initial
Install in Rack 07                  3107        NC   Initial
Install in Rack 08                  3108        NC   Initial
Install in Rack 09                  3109        NC   Initial
Install in Rack 10                  3110        NC   Initial
Install in Rack 11                  3111        NC   Initial
Install in Rack 12                  3112        NC   Initial
Install in Rack 13                  3113        NC   Initial
Install in Rack 14                  3114        NC   Initial
Install in Rack 15                  3115        NC   Initial
Install in Rack 16                  3116        NC   Initial
Install in Rack 17                  3117        NC   Initial
Install in Rack 18                  3118        NC   Initial
Install in Rack 19                  3119        NC   Initial
Install in Rack 20                  3120        NC   Initial
Install in Rack 21                  3121        NC   Initial
Install in Rack 22                  3122        NC   Initial
Install in Rack 23                  3123        NC   Initial
Install in Rack 24                  3124        NC   Initial
Install in Rack 25                  3125        NC   Initial
Install in Rack 26                  3126        NC   Initial
Install in Rack 27                  3127        NC   Initial
Install in Rack 28                  3128        NC   Initial
Install in Rack 29                  3129        NC   Initial
Install in Rack 30                  3130        NC   Initial
Install in Rack 31                  3131        NC   Initial
Install in Rack 32                  3132        NC   Initial
Install in Rack 33                  3133        NC   Initial
Install in Rack 34                  3134        NC   Initial
Install in Rack 35                  3135        NC   Initial
Install in Rack 36                  3136        NC   Initial
Install in Rack 37                  3137        NC   Initial
Install in Rack 38                  3138        NC   Initial
Install in Rack 39                  3139        NC   Initial
Install in Rack 40                  3140        NC   Initial
Install in Rack 41                  3141        NC   Initial
Install in Rack 42                  3142        NC   Initial
Install in Rack 43                  3143        NC   Initial
Install in Rack 44                  3144        NC   Initial
Install in Rack 45                  3145        NC   Initial
Install in Rack 46                  3146        NC   Initial
Install in Rack 47                  3147        NC   Initial
Install in Rack 48                  3148        NC   Initial
Install in Rack 49                  3149        NC   Initial
Install in Rack 50                  3150        NC   Initial
Install in Rack 51                  3151        NC   Initial
Install in Rack 52                  3152        NC   Initial
Install in Rack 53                  3153        NC   Initial
Install in Rack 54                  3154        NC   Initial
Install in Rack 55                  3155        NC   Initial
Install in Rack 56                  3156        NC   Initial
Install in Rack 57                  3157        NC   Initial
Install in Rack 58                  3158        NC   Initial
Install in Rack 59                  3159        NC   Initial
Install in Rack 60                  3160        NC   Initial
Install in Rack 61                  3161        NC   Initial
Install in Rack 62                  3162        NC   Initial
Install in Rack 63                  3163        NC   Initial
Install in Rack 64                  3164        NC   Initial
Rack location U01                   3201        NC   Initial
Rack location U02                   3202        NC   Initial
Rack location U03                   3203        NC   Initial
Rack location U04                   3204        NC   Initial
Rack location U05                   3205        NC   Initial
Rack location U06                   3206        NC   Initial
Rack location U07                   3207        NC   Initial
Rack location U08                   3208        NC   Initial
Rack location U09                   3209        NC   Initial
Rack location U10                   3210        NC   Initial
Rack location U11                   3211        NC   Initial
Rack location U12                   3212        NC   Initial
Rack location U13                   3213        NC   Initial
Rack location U14                   3214        NC   Initial
Rack location U15                   3215        NC   Initial
Rack location U16                   3216        NC   Initial
Rack location U17                   3217        NC   Initial
Rack location U18                   3218        NC   Initial
Rack location U19                   3219        NC   Initial
Rack location U20                   3220        NC   Initial
Rack location U21                   3221        NC   Initial
Rack location U22                   3222        NC   Initial
Rack location U23                   3223        NC   Initial
Rack location U24                   3224        NC   Initial
Rack location U25                   3225        NC   Initial
Rack location U26                   3226        NC   Initial
Rack location U27                   3227        NC   Initial
Rack location U28                   3228        NC   Initial
Rack location U29                   3229        NC   Initial
Rack location U30                   3230        NC   Initial
Rack location U31                   3231        NC   Initial
Rack location U32                   3232        NC   Initial
Rack location U33                   3233        NC   Initial
Rack location U34                   3234        NC   Initial
Rack location U35                   3235        NC   Initial
Rack location U36                   3236        NC   Initial
Rack location U37                   3237        NC   Initial
Rack location U38                   3238        NC   Initial
Rack location U39                   3239        NC   Initial
Rack location U40                   3240        NC   Initial
Rack location U41                   3241        NC   Initial
Rack location U42                   3242        NC   Initial
3M SAS Cable for                    3706       119   Initial
 MegaRAID 8480
IBM 3M SAS Cable                    3707       135   Initial
IBM 1M SAS Cable                    3708       119   Initial
300GB 10K 3.5" Hot-Swap             5156       649   Initial
 SAS HDD
36GB 15K 3.5" Hot-Swap              5160       249   Initial
 SAS HDD
73GB 15K 3.5" Hot-Swap              5161       379   Initial
 SAS HDD
146GB 15K 3.5" Hot-Swap             5162       599   Initial
 SAS HDD
73GB 10K 3.5" Hot-Swap              5163       299   Initial
 SAS HDD
146GB 10K 3.5" Hot-Swap             5164       369   Initial
 SAS HDD
Consolidated Delivery               8031        NC   Initial
e1350 Solution Component            8034        NC   Initial
General Racking Solution            8072        NC   Initial
Integrate in manufacturing          8971        NC   Initial
Ship Uninstalled (Safety)           8972        NC   Initial
Nortel Networks L2/L3               8973        NC   Initial
 Fiber Gigabit Ethernet
 Switch Module for
 BladeCenter in Bay 4
Nortel Networks Layer               8974        NC   Initial
 2-7 Gb Ethernet Switch
 Module for BladeCenter
 in Bay 1
Storage Subsystem ID 01             9170        NC   Initial
Storage Subsystem ID 02             9171        NC   Initial
Storage Subsystem ID 03             9172        NC   Initial
Storage Subsystem ID 04             9173        NC   Initial
Storage Subsystem ID 05             9174        NC   Initial
Storage Subsystem ID 06             9175        NC   Initial
Storage Subsystem ID 07             9176        NC   Initial
Storage Subsystem ID 08             9177        NC   Initial
Storage Subsystem ID 09             9178        NC   Initial
Storage Subsystem ID 10             9179        NC   Initial
Storage Subsystem ID 11             9180        NC   Initial
Storage Subsystem ID 12             9181        NC   Initial
Storage Subsystem ID 13             9182        NC   Initial
Storage Subsystem ID 14             9183        NC   Initial
Storage Subsystem ID 15             9184        NC   Initial
Storage Subsystem ID 16             9185        NC   Initial
Storage Subsystem ID 17             9186        NC   Initial
Storage Subsystem ID 18             9187        NC   Initial
Storage Subsystem ID 19             9188        NC   Initial
Storage Subsystem ID 20             9189        NC   Initial

Single Entity Offering (SEO)

                                          Field    Plant
                     SEO       Purchase   install  install
Description          number    price      only     only
 
IBM System Storage   172701X   $3,599      N        N
 EXP3000
IBM MegaRAID 8480    39R8850    1,199
 
 

The MES entries for MT 3331

                                   Machine
                                   type/        Feature
Description                        model        number
 
MegaRAID 8480 adapter              3331-HC1     1690
3M SAS Cable for MegaRAID 8480     3331-HC1     3706
1m SAS Cable                       3331-HC1     3708
3m SAS Cable                       3331-HC1     3707

ServicePac for warranty and maintenance

                            ServicePac    ServicePac TMF
Description                 part number   part number
 
3-year IOR 24 x 7           41L2768       6756086
 4-hour average response
3-year IOR 24 x 7           41L2769       6756087
 2-hour average response
3-year IOR 9 x 5            21P2044       6756020
 4-hour response
5-year IOR 24 x 7           69P9283       6756133
 4-hour average response
5-year IOR 24 x 7           69P9284       6756134
 2-hour average response
1-year MA IOR 9 x 5         69P9423       6756F91
 NBD response
1-year MA IOR 24 x 7        69P9424       6756F92
 4-hour average response
1-year MA IOR 24 x 7        69P9425       6756F93
 2-hour average response
2-year MA IOR 9 x 5         96P2162       6756F96
 NBD response
2-year MA IOR 24 x 7        96P2163       6756F97
 4-hour average response
2-year MA IOR 24 x 7        96P2164       6756F98
 2-hour average response

These ServicePac offerings are valid for models announced in the United States.

Alternative service (Warranty service upgrades)

IOR
24 x 7
 
$760

Annual maintenance service

IOR
24 x 7
 
$882

For ServiceElect (ESA) Maintenance Service Charges, contact IBM Global Services at 888-IBM-4343 (426-4343).

IBM Global Financing: IBM Global Financing offers competitive financing to credit-qualified customers to assist them in acquiring IT solutions. Offerings include financing for IT acquisition, including hardware, software, and services, both from IBM and other manufacturers or vendors. Offerings (for all customer segments: small, medium, and large enterprise), rates, terms, and availability can vary by country. Contact your local IBM Global Financing organization or visit the Web at

IBM Global Financing offerings are provided through IBM Credit LLC in the United States and other IBM subsidiaries and divisions worldwide to qualified commercial and government customers. Rates are based on a customer's credit rating, financing terms, offering type, equipment type, and options, and may vary by country. Other restrictions may apply. Rates and offerings are subject to change, extension, or withdrawal without notice. Financing solutions from IBM Global Financing can help you stretch your budget and affordably acquire the new product. But beyond the initial acquisition, our end-to-end approach to IT management can also help keep your technologies current, reduce costs, minimize risk, and preserve your ability to make flexible equipment decisions throughout the entire technology life cycle.
 
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Order now

To order, contact the Americas Call Centers, your local IBM representative, or your IBM Business Partner.

To identify your local IBM representative or IBM Business Partner, call 800-IBM-4YOU (426-4968).

 Phone:      800-IBM-CALL (426-2255)
 Fax:        800-2IBM-FAX (242-6329)
 Internet:   callserv@ca.ibm.com
 Mail:       IBM Americas Call Centers
             Dept. Teleweb Customer Support, 9th floor
             105 Moatfield Drive
             North York, Ontario
             Canada M3B 3R1
 
 Reference:  SE001

The Americas Call Centers, our national direct marketing organization, can add your name to the mailing list for catalogs of IBM products.

Note: Shipments will begin after the planned availability date.

Trademarks

 
System Storage, System x, and ServiceSuite are trademarks of International Business Machines Corporation in the United States or other countries or both.
 
xSeries, BladeCenter, eServer, ServerProven, and ServicePac are registered trademarks of International Business Machines Corporation in the United States or other countries or both.
 
ThinkPad is a registered trademark of Lenovo in the United States, other countries, or both
 
Other company, product, and service names may be trademarks or service marks of others.

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