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IBM TotalStorage 3953 Library Manager Model L05 and Tape Frame Model F05

IBM United States Hardware Announcement 105-176
May 10, 2005

 

 ENUS105-176.PDF (58KB)

Table of contents   Document options  
TOC link At a glance TOC link Publications
TOC link Overview TOC link Services
TOC link Key prerequisites TOC link Technical information
TOC link Planned availability dates TOC link Terms and conditions
TOC link Description TOC link Prices
TOC link Product positioning TOC link Order now
 
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At a glance

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The IBM TotalStorage 3953 Tape Frame Model F05 is an independent frame used to house the IBM TotalStorage Library Manager Model L05 and other components allowing attachment of IBM eServer zSeries host systems to the IBM TotalStorage 3584 Tape Library with 3592 Model J1A Tape Drives and can accommodate:

  • One or two 3953 Library Managers Model L05
  • One 3592 Tape Controller Model J70 mounting in a base frame
  • Mounting of up to two Fibre Channel switches for J70/3592 communications or six in additional frames
  • Mounting of up to four Fibre Channel switches for Virtual Tape Server (VTS)/3592 communications (two per VTS)
  • Mounting of two Ethernet switches for 3953 Library Manager/J70/VTS communications
  • Optional redundant Power Distribution Units (PDUs)
  • IBM TotalStorage Master console for service monitor/keyboard switch as required

Additional 3953 Tape Frames Model F05 can house additional components.

For ordering, contact:

Your IBM representative, an IBM Business Partner, or IBM Americas Call Centers at 800-IBM-CALL (Reference: YE001).
 
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Overview

The IBM TotalStorage® 3953 Library Manager Model L05 and Tape Frame Model F05 allow attachment of zSeries® host systems to 3592 Tape Drives Model J1A in a IBM TotalStorage 3584 Tape Library. The zSeries hosts attach via either Enterprise System Connection (ESCON®) or Fibre Connection (FICON™) to one of the following products:

  • IBM TotalStorage 3592 Tape Controller Model J70
  • IBM TotalStorage 3494 VTS Models B10 or B20

The IBM TotalStorage 3953 Tape Frame Model F05 is an independent frame used to house the 3953 Library Manager Model L05 and other components and can accommodate:

  • One or two 3953 Library Managers Model L05 (second optional Library Manager provides high availability capability)
  • One 3592 Model J70 mounting in a base frame (additional 3592 Model J70s can be placed in additional 3953 Tape Frames)
  • Mounting of up to two Fibre Channel switches for J70/3592 communications in a base frame and up to six in additional frames.
  • Mounting of up to four Fibre Channel switches for VTS/3592 communications (two per VTS)
  • Mounting of two Ethernet switches for 3953 Library Manager/J70/VTS communications
  • Optional redundant Power Distribution Units (PDUs)
  • Incorporation of an IBM TotalStorage Master Console for service
  • Monitor and keyboard including monitor/keyboard switch as required

Additional 3953 Tape Frames Model F05 can house additional components.

The 3953 Library Manager has common microcode with the Library Manager used in the 3494 Tape Library.

The 3953 Tape System provides additional flexibility and enhancements to enterprise customers. It expands the 3584 Tape Library with 3592 Model J1A Tape Drives from Open Systems Fibre Channel environments to zSeries Enterprise Systems ESCON and FICON environments.
 
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Key prerequisites

Appropriate levels of z/OS® host system software are required on attaching zSeries or S/390® systems.

Appropriate Ethernet LAN and Fibre Channel switches for 3592 Model J70 or VTS communications to 3592 Model J1A Tape Drives in the 3584 Tape Library are required in the independent 3953 Library Manager and Frame.
 
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Planned availability dates
  • July 29, 2005: Feature number 1904
  • August 31, 2005: Feature number 4865
  • June 3, 2005: All other features and models

 
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Description

The TotalStorage 3953 Library Manager Model L05 brings the 3592 Tape Controller Model J70 and the 3494 VTS Models  B10 and B20 into the 3584 Tape Library world. This opens up the attachment of zSeries host to 3592 Tape Drives in the 3584 Tape Library through the 3592 Tape Controller Model J70 and the 3494 VTS.

A 3494 VTS attached to the 3584 Tape Library can be part of a Peer-to-Peer (PtP) subsystem. The two VTSs in the PtP cluster can both be attached to 3494 Tape Libraries, both be attached to 3584 Tape Libraries, or one VTS attached to a 3494 and the other attached to a 3584. Each VTS in the PtP must be in a separate physical library.

An independent frame, IBM TotalStorage 3953 Tape Frame Model F05, is used to house the 3953 Library Manager and other components. This 3953 Tape Frame is external to the 3584 Tape Library and may be placed away from the 3584. The 3953 Tape Frame comes in a Base User Interface configuration (feature number 5505) and Expansion Connectivity configuration (feature number 5506). The Base Frame configuration contains the 3953 Library Manager and up to one 3592 Tape Controller Model J70. The Expansion Frame configuration can house up to three 3592 Tape Controller Model J70s.

The 3953 Tape Frame Model F05 in a Base User Frame configuration will be able to house up to the following:

  • Two 3953 Library Managers Model L05
  • One 3592 Tape Controller Model J70
  • IBM TotalStorage Master Console (MC)
  • Ethernet Switches for communications between the 3953 Library Manager, 3592 Tape Controller, VTS, and the IBM TotalStorage Master Console
  • Two Fibre Channel Switches for connection of 3592 Tape Drives to the 3592 Tape Controllers Model J70
  • Four Fibre Channel Switches for VTS and 3592 communications (two per VTS)
  • Power for all components including support for dual line cords
  • Monitor and keyboard/mouse with a monitor/keyboard/mouse switch to allow the single monitor/keyboard/mouse to be switched between two 3953 Library Managers in a rack and the Master Console, if present in the rack

The 3953 Tape Frame Model F05 as an Expansion Frame configuration will be able to house up to the following:

  • Three 3592 Tape Controllers Model J70
  • Ethernet Routers for communications between the 3953 Library Manager, 3592 Tape Controller, and the IBM TotalStorage Master Console
  • Six Fibre Channel Switches for connection of 3592 Tape Drives to the 3592 Tape Controllers Model J70 (two per Model J70)
  • Power for all components including support for dual line cords

The 3953 Library Manager zSeries attachment for the 3584 Tape Library provides an interface between the 3584 Tape Library and zSeries type hosts. The 3953 Library Manager has common microcode with the Library Manager used in the 3494 Tape Library.

The 3953 Library Manager supports the following configurations:

  • 3494 VTS Model B10 or B20, and PtP VTS
  • 3592 Tape Controller Model J70
  • Up to 16 subsystems per 3953 Tape System (of which two can be VTSs)
  • Up to four 3953 Tape Systems per 3584 Tape Library (a maximum of eight VTSs per 3584)

Open Systems attachment

For the 3584 Tape Library, attachment of stand-alone drives to Open Systems hosts will remain the same as before the introduction of 3953 Library Manager. The Open Systems host attaches directly to its drives in the 3584 without the intermediary 3953 Library Manager. All directly attached drives are in logical libraries that are separate from the logical library associated with the 3953 Library Manager. This also applies to OS/400® hosts.

Dual Library Managers

The 3953 Library Manager allows the option of two 3953 Library Managers. The second 3953 Library Manager provides the same functionality as the dual Library Managers on the 3494 Tape Library except for the control of a second accessor. The second 3953 Library Manager can be used without regard to the number of accessors in the 3584 Tape Library since the 3584 controls all accessor motion.

Dual Ethernet network

The network communications between the 3953 Library Manager and the VTS or 3592 Model J70s must have a redundant path. It is required for both a single 3953 Library Manager and dual 3953 Library Managers configuration.

Inserting cartridges

The 3953 Library Manager supports insertion of physical volumes into the library using the following methods:

  • Operator manually inserts volumes directly into logical library cells by opening library doors with insert notification turned on.
  • Operator inserts volumes via the Convenience I/O Station with insert notification turned on.

3584 configurations

3953 Library Manager, VTS, and 3592 Model J70 configurations in a 3584 Tape Library:

  • 3494 Model B10 or B20 VTS is supported
    • 3494 Model B10 supports 4 to 12 3592 Tape Drives
    • 3494 Model B20 supports 4 to 12 3592 Tape Drives
  • 3592 Tape Controller Model J70 with one to 16 3592 Tape Drives. The 3592 Tape Controller Model J70 needs to be housed in an external frame.
  • Only LAN attached 3592 Tape Controllers Model J70 are supported.
  • Maximum of two VTSs per 3953 Library Manager.
  • It is not required that all the drives in a frame be associated with a single VTS or 3592 Model J70. For instance, a frame of 12 drives could have six attached to a VTS and six attached to a J70. Also, all the drives attached to a VTS or 3592 Model J70 don't necessarily need to reside in the same frame. Higher availability can be obtained by distributing tape drives associated with a VTS or 3592 Model J70 into two frames. If the power from one frame is removed, the VTS or 3592 Model J70 can still use the tape drives in the still powered frame.
  • A 3953 Library Manager can only be connected to a single 3584 logical library.
  • A 3584 Tape Library can have multiple 3953 Library Managers attached to it. However, each 3953 Library Manager must have its own logical library. This capability allows more than two VTSs per 3584 physical tape library.
  • VTSs attached to a 3584 Tape Library can be used in a PtP configuration. One of the VTSs can be attached to a 3494 Tape Library and the other can be attached to a 3584 Tape Library or both attached to 3584s or both attached to 3494s.
  • Both single and dual 3953 Library Managers are supported.
  • Each side of a PtP must be in a separate physical library.

3584 communications

For communications with the 3584 Tape Library, the existing Multi-path Architecture is used. Access to the 3584 Specialist Web pages is provided through the 3953 Library Manager connection to your intranet. The assumes the 3584 Tape Library is also connected to the your intranet.

3584 logical libraries

The existing 3584 Tape Library concept of logical libraries is used to segregate the physical devices associated with VTSs and 3592 Tape Controllers Model J70 from the Open Systems drives. All VTS and 3592 Model J70 physical devices associated with a 3953 Library Manager reside in the same logical library. The logical library associated with the VTSs and 3592 Model J70s may be a portion of the library or the whole library.

IBM TotalStorage MC Attach

The 3953 Library Manager attaches to the MC. Any VTS or 3592 Model J70 attached to the 3584 Tape Library must be attached to the MC. The 3584 Tape Library must also be attached to the MC.
 
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Product positioning

The IBM TotalStorage 3584 Tape Library with 3592 Tape Drives has been supported in a wide range of open systems environments including selected IBM eServer pSeries®, RS/6000®, IBM eServer iSeries™, AS/400®, IBM eServer xSeries®, Sun, and Hewlett Packard servers, as well as Intel™-compatible servers running Linux™ and Microsoft™ Windows™ 2000 or Windows Server 2003. With the announcement of IBM TotalStorage 3953 Tape Frame Model F05 and Library Manager Model L05, the 3584 Tape Library with 3592 Tape Drives connectivity and attachment has been expanded to zSeries enterprise host systems environments.

This 3953 Tape System brings similar function and capabilities from the proven 3494 Tape Library Manager with a common code maintenance, update, and development path and investment while providing enhanced functions and features of the 3584 Tape Library.

3584 Tape Library features include:

  • Scalability from 60 to over 6000 cartridge slots
  • Footprint up to 20% less than 3494
  • Up to an 87% increase in storage density per square foot (comparing 3494 D22 with maximum drives and dual gripper against the 3584 D22 with maximum drives)
  • Broad set of application support for both open systems and mainframe environments
  • Designed to incorporate best of breed RAS characteristics
Additionally, use of common microcode in the 3953 Library Manager and 3494 enables enhancements to be incorporated and maintained in both products.

Business Partner information

If you are a Direct Reseller - System Reseller acquiring products from IBM, you may link directly to Business Partner information for this announcement. A PartnerWorld ID and password are required (use IBM ID).

BP Attachment for Announcement Letter 105-176

Trademarks

 
FICON and iSeries are trademarks of International Business Machines Corporation in the United States or other countries or both.
 
TotalStorage, the e-business logo, zSeries, ESCON, z/OS, eServer, S/390, OS/400, AS/400, pSeries, RS/6000, and xSeries are registered trademarks of International Business Machines Corporation in the United States or other countries or both.
 
Intel is a trademark of Intel Corporation.
 
Microsoft and Windows are trademarks of Microsoft Corporation.
 
Linux is a trademark of Linus Torvalds in the United States, other countries or both
 
Other company, product, and service names may be trademarks or service marks of others.

 
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Publications

The IBM TotalStorage® 3953 L05 Library Manager Operator Guide (GA32-0473) is shipped with the product.

The IBM TotalStorage 3953 Tape Frame Model F05 and Library Manager Model L05 Introduction and Planning Guide (GA32-0472) and the IBM TotalStorage 3953 L05 Library Manager Operator Guide (GA32-0473) are available. To order, contact your IBM representative.

The Publication Notification System (PNS) is available by order number or product number. Customers currently subscribing to PNS will automatically receive notifications by e-mail. Customers who want to subscribe can visit the PNS Web site location at

The publications listed on the notification can be ordered by calling the Pubs Support Group in Raleigh at 800-879-2755, option 1.

The IBM Publications Center Portal

The Publications Center is a worldwide central repository for IBM product publications and marketing material with a catalog of 70,000 items. Extensive search facilities are provided, as well as payment options via credit card. A large number of publications are available online in various file formats, which can currently be downloaded free of charge.

Note that PNS subscribers most often order their publications via the Publication Center.
 
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Services

Integrated Technology Services

IBM services include business consulting, outsourcing, hosting services, applications, and other technology management.

These services help you learn about, plan, install, manage, or optimize your IT infrastructure for e-business. They can help you integrate your high-speed networks, storage systems, application servers, wireless protocols, and an array of platforms, middleware, and communications software for IBM and many non-IBM offerings. IBM is your one-stop shop for IT support needs.

For details on available services, contact your IBM representative or visit

For details on education offerings related to specific products, visit

Select your country, and then select the product as the category.
 
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Technical information

Physical specifications

3953 Tape Frame Model F05

  • Width: 1102 mm (43.4 in)
  • Depth: 644 mm (25.4 in)
  • Height: 1804 mm (71.0 in)
  • Weight: 282 kg (620.4 lb)

3953 Tape Library Model L05

  • Width: 431.8 mm (17.00 in)
  • Depth: 495.3 mm (19.50 in)
  • Height: 177.8 mm (7.00 in)
  • Weight: 21 kg (46.2 lb)

To assure installability and serviceability in non-IBM industry standard racks, review the installation planning information for any product-specific installation requirements.

Operating environment

3953 Tape Frame Model F05

  • Temperature: 16° to 32°C (60.8° to 89.6°F)
  • Relative humidity: 20% to 80% non-condensing
  • Wet bulb (caloric value): 23°C (73.4°F)
  • Electrical power: 1.5 kVA
  • Maximum acoustical noise sound power levels LwAd in bels: 7.4/7.4
  • Heat output: 250 watts, 875 BTU/Hr

3953 Library Manager Model L05

  • Temperature: 16° to 32°C (60.8° to 89.6°F)
  • Relative humidity: 20% to 80% non-condensing
  • Wet bulb (caloric value): 23°C (73.4°F)
  • Electrical power: .9 kVA
  • Heat output: 330 watts, 1160 BTU/Hr

Note: Each fibre channel switch weights 8.2 kg (18 lb) and has a heat output of 100 kw, 350 BTU/hr maximum and an electrical power requirement of .125 kVA.

Hardware requirements

The 3953 Library Manager Model L05 and Tape Frame Model F05 allow attachment of zSeries® host systems to the 3592 Model J1A Tape Drives in the 3584 Tape Library.

The 3953 Library Manager supports the following configurations:

  • VTS Model B10 or B20 and PtP VTS
  • 3592 Model J70
  • Up to 16 subsystems per 3953 Tape System (of which two can be VTSs)
  • Up to four 3953 Tape Systems per 3584 Tape Library (a maximum of eight VTSs per 3584)

The zSeries hosts attach via either ESCON® or FICON™ to one of the following components. There are two features that define the type of 3953 Tape Frame Model F05:

  • Base User Interface (5505): Designates the frame as a base frame with mounting hardware for either one or two 3953 Library Managers Model L05, a 3592 Tape Controller Model J70, an IBM TotalStorage Master Console, a keyboard and monitor, a keyboard/monitor/mouse switch, and several routers and switches for connection of these components and any attached VTSs or 3592 Tape Controllers Model J70 in related expansion frames.
  • Expansion Connectivity (5506): Designates the frame as an expansion frame and houses up to three additional 3592 Controllers Model J70 and additional routers and switches for their connection.

The 2 Gb Fibre Channel Switch feature (#3487) should be ordered on the 3953 Frame instead of with the 3592 Model J70 Controller.

zSeries hosts connect to the 3584 Tape Library either through the 3592 Controller Model J70 or through the 3494 VTS Model B10 or B20. The supported host connection types are ESCON or FICON.

  • zSeries Host Attachment to the 3592 Controller Model J70: Functionality of the 3592 Controller Model J70 includes support for the following:
    • Up to four 2 Gbps FICON attachments
    • Up to eight ESCON attachments
    • Mixed ESCON and FICON attachments
    • Sixteen attached 3592 Tape Drives Model J1A
    • Two 2 Gbps Fibre Channel Adapters for attaching 3592 Tape Drives Model J1A
    • Hot swapping 3592 Tape Drives Model J1A
    • Capacity scaling/segmentation with 3592 Tape Drives Model J1A

    The 3592 Controller Model J70 can attach directly to ESCON or FICON channels on zSeries host servers, or through a FICON/Fibre Channel switch with appropriate software. The 3592 Controller Model J70 can be directly attached to host systems up to ten kilometers away. It can also be attached to host systems up to 100 kilometers away using FICON/Fibre Channel switch with repeaters.

  • zSeries Host Attachment to the 3494 VTS Model B10 or B20: The 3494 VTSs Models B10 and B20 attach to zSeries host systems through ESCON or FICON channels. Several configurations are available for each of these options:
    • A VTS can be located up to 43 kilometers from a host when using the ESCON LED or ESCON laser fibre cable and two ESCON directors.
    • A VTS can be located up to nine kilometers away from a host when using the ESCON LED 62.5-micron cables and two ESCON directors.

Support for the new 3953 Tape Frame requires a functional microcode update to an installed 3592 Controller Model J70 and 3494 VTS Models B10 and B20. Any Enterprise 3592 Tape Controller Model J70 or VTS that needs to attach to 3592 Tape Drives Model J1A in the 3584 Tape Library requires a microcode firmware upgrade. This microcode firmware level will be shipped on all 3592 Tape Drives Model  J1A, 3592 Controllers Model J70 and VTSs beginning June 3, 2005. Installed 3592 Tape Drives Model J1A or 3592 Controllers Model J70 or VTS can have the new firmware update installed by ordering the following feature numbers:

  • 3592 Tape Drives Model J1A installed in an Enterprise Tape Library 3584 should order Library Manager Functional Enhancement Field feature (#0500) on the 3592 Tape Drive Model J1A.
  • 3592 Controller Model J70 should order Functional Enhancement Field feature (#0520) on the controller. This feature will also update the drive microcode firmware on any attached 3592 Tape Drive Model J1A.

Software requirements

z/OS®: Recommended support for the 3584 Tape Library with the 3953 Library Manager is provided at z/OS V1R4, and above. For more information on support, refer to APAR OA09751. For information on the base support of the 3592 Model J1A Tape Drives, refer to enabling APAR OA02208 and for information on the 3592 enhanced media support including WORM media and the economy length cartridge, refer to enabling APARS OA06490 and OA07102.

VSE/ESA™: Support for the 3584 Tape Library with the 3953 Library Manager is provided at VSE/ESA 2.6 and above. For information on the base support of the 3592 Model  J1A Tape Drives, refer to APAR DY46071 and for information on the 3592 enhanced media support including WORM media and the economy length cartridge refer to APAR DY46120. z/VSE 3.1 supports all 3592 J1A configurations without APARs in all automation offerings including 3494 and 3584.

z/VM®: Support for the 3584 Tape Library with the 3953 Library Manager is provided for z/VM 3.1.0, 4.4.0, and 5.1.0 with DFSMS/VM® FL221. For information on the base support of the 3592 Model J1A Tape Drives, refer to CP APAR VM63325 and DFSMS/VM APAR VM63353. For information on the 3592 enhanced media support including WORM media and the economy length cartridge, refer to CP APAR VM63461 and DFSMS/VM APAR VM63460.

Planning information

Customer responsibilities: Physical planning is a customer responsibility. Current levels of the open systems device drivers should be obtained to support the 3953 Model L05 and the new capabilities. The 3953 Tape Frame and Library Manager may require subsystem microcode updates by the IBM service representative for the support of the new functional enhancements. Inform your IBM representative to refer to 3953 maintenance information for information on these requirements so they may be incorporated into your installation planning. Detailed physical planning information is in the IBM TotalStorage 3953 Tape Frame Model F05 and Library Manager Model L05 Introduction and Planning Guide (GA32-0472).

Cable orders

  • Feature number 9956 — 4.3 m, 24A, IEC 309 P+N+G 32A plug power cable.
  • Two standard 100-foot Ethernet cables are supplied with each expansion frame for attachment to base frame.
  • Fibre cables are required for attachment from switches to drives. They are ordered against 3592 Model J1A drive, not 3953 Tape Frame. Recommended cable is 31 m LC-LC fibre (part number 11P3882) or you can order cables with each 3592 Tape Drive using feature numbers 6013, 6025, or 6061.

New U.S. power cable group for 3953 Model F05:

  • Feature number 9954 — 4.3m, 24A, NEMA L6-30 Plug (non-watertight)
  • Feature number 9955 — 4.3m, 24A, RS 3750DP Plug (watertight)

Direct customer support: Eligible customers can obtain installation and usage assistance through ASK Support using the search word 3953.

Supplies

For end users: Consumable supplies are ordered against 3584 Tape Library. Necessary accessories are supplied by IBM in appropriate ship groups with order.

Security, auditability, and control

This product uses the security and auditability features of host hardware, host software, and/or application software to which it is attached.

The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communications facilities.
 
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Terms and conditions

Volume orders

Contact your IBM representative.

IBM Global Financing: No

Warranty period: One year

Warranty service: If required, IBM provides repair or exchange service depending on the types of warranty service specified for the machine. IBM will attempt to resolve your problem over the telephone, or electronically via an IBM Web site. You must follow the problem determination and resolution procedures that IBM specifies. Scheduling of service will depend upon the time of your call and is subject to parts availability. If applicable to your product, parts considered customer replaceable units (CRUs) will be provided as part of the machine's standard warranty service. Service levels are response time objectives and are not guaranteed. The specified level of warranty service may not be available in all worldwide locations. Additional charges may apply outside IBM's normal service area. Contact your local IBM representative or your reseller for country and location specific information.

On-site service: IBM will repair the failing machine at your location and verify its operation. You must provide a suitable working area to allow disassembly and reassembly of the IBM machine. The area must be clean, well-lit, and suitable for the purpose.

  • 24 hours per day, 7 days a week, same-day response

ServiceSuite™ and ServiceElect (formerly ESA) maintenance: For ServiceElect (Z125-5510) and ServiceSuite (Z125-5745) Statements of Work

Warranty service upgrades

On-site service

IBM will repair the failing machine at your location and verify its operation. You must provide a suitable working area to allow disassembly and reassembly of the IBM machine. The area must be clean, well-lit, and suitable for the purpose. The following service selections are available as warranty upgrades for your machine type.

For machines with on-site same-day response service IBM will replace a Tier 1 CRU part at your request, at no additional charge. For additional information on the CRU service, refer to warranty information.

  • 24 hours per day, 7 days a week, 2-hour average response

Maintenance services: If required, IBM provides repair or exchange service depending on the types of warranty service specified for the machine. IBM will attempt to resolve your problem over the telephone or electronically, via an IBM Web site. You must follow the problem determination and resolution procedures that IBM specifies. Scheduling of service will depend upon the time of your call and is subject to parts availability. If applicable to your product, parts considered CRUs will be provided as part of the machine's standard maintenance service. Service levels are response time objectives and are not guaranteed. The specified level of warranty service may not be available in all worldwide locations. Additional charges may apply outside IBM's normal service area. Contact your local IBM representative or your reseller for country- and location-specific information.

On-site service

IBM will repair the failing machine at your location and verify its operation. You must provide a suitable working area to allow disassembly and reassembly of the IBM machine. The area must be clean, well-lit, and suitable for the purpose. The following service selections are available as maintenance options for your machine type.

  • 9 hours per day, Monday through Friday, excluding holidays, next-business-day (NBD) response
  • 9 hours per day, Monday through Friday, excluding holidays, 4-hour average, same-business-day response
  • 24 hours per day, 7 days a week, 4-hour average response
  • 24 hours per day, 7 days a week, 2-hour average response

Maintenance service: The preferred go-to-market offerings are ServiceElect and ServiceSuite. However, ICA legacy contracts will still be available for current customers until they are withdrawn.

If required, IBM provides repair or exchange service depending on the types of warranty service specified for the machine. IBM will attempt to resolve your problem over the telephone or electronically, via an IBM Web site. You must follow the problem determination and resolution procedures that IBM specifies. Scheduling of service will depend upon the time of your call and is subject to parts availability. If applicable to your product, parts considered CRUs will be provided as part of the machine's standard maintenance service. Service levels are response time objectives and are not guaranteed. The specified level of warranty service may not be available in all worldwide locations. Additional charges may apply outside IBM's normal service area. Contact your local IBM representative or your reseller for country- and location-specific information.

On-site service

IBM will repair the failing machine at your location and verify its operation. You must provide a suitable working area to allow disassembly and reassembly of the IBM machine. The area must be clean, well-lit, and suitable for the purpose. The following service selections are available as maintenance options for your machine type.

  • 9 hours per day, Monday through Friday, excluding holidays, NBD response
  • 24 hours per day, 7 days a week, 4-hour average response

Usage plan machine: No

IBM hourly service rate classification: Two

When a type of service involves the exchange of a machine part, the replacement may not be new, but will be in good working order.

Field-installable features: Yes

Model conversions: No

Machine installation: Installation is performed by IBM. IBM will install the machine in accordance with the IBM installation procedures for the machine. In the United States, contact IBM at 800-IBM-SERV (426-7378), in other countries contact the local IBM office.

The IBM TotalStorage 3953 Tape Frame Model F05 and Library Manager Model L05 Introduction and Planning Guide (GA32-0472) specifies site preparation, physical requirements and installation (operating) environment and any cabling included in the installation along with the approximate installation time in hours. Customer requests for installation of items not covered in the installation guide may be performed at IBM's hourly service rate designated for the 3953.

Graduated program license charges apply: No

Licensed machine code: IBM machine code is licensed for use by a customer on the IBM machine for which it was provided by IBM under the terms and conditions of the IBM License Agreement for Machine Code, to enable the machine to function in accordance with its specifications, and only for the capacity authorized by IBM and for which the customer has acquired. You can obtain the agreement by contacting your IBM representative, or visit

Educational allowance: A reduced charge is available to qualified education customers. The educational allowance may not be added to any other discount or allowance.
 
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Prices

The prices provided in this announcement are suggested retail prices for the U.S. only and are provided for your information only. Dealer prices may vary, and prices may also vary by country. Prices are subject to change without notice. For additional information and current prices, contact your local IBM representative.

                            Machine                          Plant/
                            type/      Feature   Purchase    Field
Description                 model      number    price       install
 
Library Controller Frame    3953-F05              $16,000
 
Dual AC Power                          1903         1,120    N N
Redundant AC Power                     1904         2,150    N N
Console Expansion                      2714           865    N N
Master Console for Service             2718         4,480    N N
2Gb Fibre Channel Switch               3487        16,900    N N
Ext.  Fabric Support Field             3491           425    Y N
Control Unit Removal                   4865           425    Y N
FC Switch Mount Kit                    4888           600    N N
Reinstall 2 Gb FC Switch               4889           125    N N
Reinstall 2109 F16 Switch              4890           125    N N
Plant Install 2nd 3953 L05             5065         3,100    N Y
Field Merge 2nd 3953 L05               5066         3,100    N Y
Field Install 2nd 3953 L05             5067         3,300    Y N
Base User Interface                    5505        12,000    N Y
Expansion Connectivity                 5506         3,500    N Y
Plant Install KVM Switch               5510         1,600    N Y
Field Install KVM Switch               5511         1,800    Y N
Field Merge 3592 J70                   5875         2,500    N Y
Plant Install 3592 J70                 5876         2,500    N Y
Field Install 3592 J70                 5877         2,700    Y N
VTS Attachment                         9020             0    N N
External Fabric Support Plant          9491           N/C    N Y
NEMA L6-30 power cord                  9954             0    N N
RS 3750DP power cord                   9955             0    N N
IEC 309 power cord                     9956             0    N N
PDL 4.3 m power cord                   9957             0    N N
Korean 4.3 m power cord                9958             0    N N
 
Library Manager             3953-L05               14,000
LM Function Enhance Field              0500           500    Y N
Remote Console                         5226         2,480    N N
Plant Install 3953 L05                 9065           N/C    N Y
Field Merge 3953 L05                   9066           N/C    N Y
 
Field Install J70 in 3953   3592-J70   9875             0    N N
Plant Install J70 in 3953   3592-J70   9876           N/C    N Y
 
Attach to 3953 LM           3584-L22   9217             0    N N
                            3584-L32   9217             0    N N
                            3584-L52   9217             0    N N

                            Machine
                            type/      Feature               MES
Description                 model      number    MMMC(1)     Removal
 
Library Controller Frame    3953-F05             $174
 
Dual AC Power                          1903       N/C        N
Redundant AC Power                     1904       N/C        N
Console Expansion                      2714       N/C        Y
Master Console for Service             2718       N/C        Y
2 Gb Fibre Channel Switch              3487       245        Y
Ext.  Fabric Support Field             3491       N/C        Y
Control Unit Removal                   4865       N/C        Y
FC Switch Mount Kit                    4888       N/C        N
 
                            Machine
                            type/      Feature               MES
Description                 model      number    MMMC(1)     Removal
 
Reinstall 2 Gb FC Switch               4889      $245        Y
Reinstall 2109 F16 Switch              4890       N/C        Y
Plant Install second 3953 L05          5065       N/C        Y
Field Merge second 3953 L05            5066       N/C        Y
Field Install second 3953 L05          5067       N/C        Y
Base User Interface                    5505       N/C        N
Expansion Connectivity                 5506       N/C        N
Plant Install KVM Switch               5510       N/C        N
Field Install KVM Switch               5511       N/C        N
Field Merge 3592 J70                   5875       N/C        Y
Plant Install 3592 J70                 5876       N/C        Y
Field Install 3592 J70                 5877       N/C        Y
VTS Attachment                         9020       N/C        Y
External Fabric Support Plant          9491       N/C        Y
NEMA L6-30 power cord                  9954       N/C        Y
RS 3750DP power cord                   9955       N/C        Y
IEC 309 power cord                     9956       N/C        Y
PDL 4.3 m power cord                   9957       N/C        Y
Korean 4.3 m power cord                9958       N/C        Y
 
Library Manager             3953-L05              266
LM Function Enhance Field              0500       N/C        N
Remote Console                         5226       N/C        Y
Plant Install 3953 L05                 9065       N/C        Y
Field Merge 3953 L05                   9066       N/C        Y
 
Field Install J70 in 3953   3592-J70   9875       N/C        Y
Plant Install J70 in 3953   3592-J70   9876       N/C        Y
 
Attach to 3953 LM           3584-L22   9217       N/C        Y
                            3584-L32
                            3584-L52
 
1
Monthly minimum maintenance charge

MES removal charge: N/C

Annual minimum maintenance charges: For ServiceElect (ESA) Maintenance Service Charges, contact IBM Global Services at 888-IBM-4343 (426-4343).

Specify feature codes: The following charges apply to features ordered for field installation:

                                   Feature
Description                        number         Charge
 
VTS Attachment                     9020           $0
NEMA L6-30 power cord              9954            0
RS 3750DP power cord               9955            0
IEC 309 power cord                 9956            0
PDL 4.3 m power cord               9957            0
Korean 4.3 m power cord            9958            0

 
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To order, contact the Americas Call Centers, your local IBM representative, or your IBM Business Partner.

To identify your local IBM representative or IBM Business Partner, call 800-IBM-4YOU (426-4968).

 Phone:     800-IBM-CALL (426-2255)
 Fax:       800-2IBM-FAX (242-6329)
 Internet:  ibm_direct@vnet.ibm.com
 Mail:      IBM Americas Call Centers
            Dept:  IBM CALL, 11th Floor
            105 Moatfield Drive
            North York, Ontario
            Canada M3B 3R1
 
 Reference: YE001

The Americas Call Centers, our national direct marketing organization, can add your name to the mailing list for catalogs of IBM products.

Note: Shipments will begin after the planned availability date.

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IBMLink, FICON, VSE/ESA, and ServiceSuite are trademarks of International Business Machines Corporation in the United States or other countries or both.
 
TotalStorage, zSeries, ESCON, z/OS, z/VM, and DFSMS/VM are registered trademarks of International Business Machines Corporation in the United States or other countries or both.
 
Other company, product, and service names may be trademarks or service marks of others.

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