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IBM TotalStorage DS6000 series offers enterprise disk technology on a modular platform

IBM United States Hardware Announcement 104-384
October 12, 2004

 

 ENUS104-384.PDF (136KB)

Table of contents   Document options  
TOC link At a glance TOC link Reference information
TOC link Overview TOC link Publications
TOC link Key prerequisites TOC link Services
TOC link Planned availability dates TOC link Technical information
TOC link Description TOC link Terms and conditions
TOC link Product positioning TOC link Prices
TOC link Statement of general direction TOC link Order now
 
Printable version Printable version

(Corrected on November 23, 2004)

The Planned availability dates were revised.
 

At a glance

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The IBM TotalStorage DS6000 series introduces the IBM TotalStorage DS6800 and the IBM TotalStorage DS6000 Expansion Enclosure, which are designed for the cost-effective, high-performance, high-capacity requirements of today's on demand business environments. It is designed to provide:

  • Enterprise-class storage capabilities in a space-efficient, modular design
  • Robust, flexible, and cost-effective disk storage for the workloads of medium and large enterprises
  • Support for high system availability
  • Storage sharing and consolidation capabilities for a wide variety of operating systems and mixed server environments
  • Outstanding scalability with physical capacities ranging from 584 GB up to 67 TB
  • A 19-inch rack mountable package with the base storage server enclosure 5.25 inches high, and modular expansion enclosures of the same size to add capacity as your needs grow

For ordering, contact:

Your IBM representative, an IBM Business Partner, or IBM Americas Call Centers at 800-IBM-CALL (Reference: YE001).
 
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Overview

The IBM TotalStorage® DS6000 series introduces the IBM TotalStorage DS6800 and the IBM TotalStorage DS6000 Expansion Enclosure , which are designed to deliver enterprise-class storage capabilities in a space-efficient, modular design at a low price. By leveraging functionality also found in the IBM TotalStorage Enterprise Storage Server™ (ESS) today, and the IBM TotalStorage DS8000 series, the DS6000 series brings enterprise-class technology into a modular package. The DS6000 series is designed to support a broad range of operating environments including IBM eServer zSeries®, iSeries™, and pSeries® servers, as well as servers from Sun, HP, and other Intel™-based providers. This functionality, as well as the high performance and advanced functions found in enterprise disk storage devices, is available in a 19-inch rack mountable package with the base storage server enclosure 5.25 inches high, and modular expansion enclosures of the same size to add capacity as your needs grow.

The DS6000 series is designed specifically for medium and large enterprise customers seeking new ways to simplify systems and storage infrastructures, improve the use of information throughout its life cycle, and support business continuity. The continuing exponential growth of data means that storage subsystems must be most cost effective and flexible enough to support a variety of working environments.
 
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Key prerequisites

An IBM TotalStorage DS Operating Environment License is required on every DS6800 system. Refer to the Hardware requirements section for details.
 
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Planned availability dates
  • December 3, 2004, for all models and features except Japanese Translation Materials, feature 9010
  • December 31, 2004, for Japanese Translation Materials, feature 9010
  • March 30, 2005, for installation of a minimum of four Fibre Channel disk drives

 
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Description

A new standard, converging modular and enterprise storage

The IBM TotalStorage DS6000 series introduces the IBM TotalStorage DS6800 (1750-511) and the IBM TotalStorage DS6000 Expansion Enclosure (1750-EX1), which is designed to deliver enterprise-class storage capabilities in a space-efficient, modular design at an unprecedented price. By leveraging proven functionality also found in the IBM TotalStorage Enterprise Storage Server (ESS) and the DS8000 series, the new DS6000 series brings enterprise-class technology into a modular package. The DS6000 series is built upon 2 Gbps Fibre Channel technology that can help bring RAID-protected storage with advanced functionality, scalable capacity, increased addressing capabilities, high availability features, and connectivity to a wide range of storage area network (SAN) applications. The DS6000 series is designed to support a broad range of operating environments including IBM eServer zSeries, iSeries, and pSeries servers as well as servers from Sun, HP, and other Intel-based providers.

New technology for high performance, reliability, and enhanced connectivity

The DS6800 (1750-511) features the following hardware and technology that can help enhance performance, connectivity, and reliability:

  • Integrated RAID controller technology: The DS6800 features a 32-bit IBM PowerPC® processor, a fourth-generation processing technology.
  • Industry-standard Fibre Channel disk drives: The DS6800 offers a selection of 2Gb Fibre Channel Disk Drives, including 73 GB, 146 GB, and 300 GB sizes.
  • High availability design: The DS6800 is designed and implemented with component redundancy to help reduce and avoid many potential single points of failure.

The DS6000 Expansion Enclosure (1750-EX1) features the following hardware and technology that can help enhance connectivity and reliability and provide additional capacity for the DS6800:

  • Industry-standard Fibre Channel disk drives: The DS6000 Expansion Enclosure offers a selection of 2Gb Fibre Channel Disk Drives, including 73 GB, 146 GB, and 300 GB sizes.
  • Additional capacity: Up to 13 ES6000 Expansion Enclosures can be attached to the DS6800 system, which can provide up to 62.4 TB of additional capacity.
  • High availability design: The DS6000 Expansion Enclosure is designed and implemented with component redundancy to help reduce and avoid many potential single points of failure.

Functional capabilities offer flexibility and ease-of-use

The DS6800 offers functional capabilities to help increase flexibility and usability.

  • LUN and volume management including:
    • Logical unit number (LUN) and volume creation and deletion are non-disruptive. When a LUN or volume is deleted, the capacity can be reformatted and re-used.
    • LUNs and volumes can be configured to span arrays. Therefore, the size of the volume/LUN is not constrained by the size of the array.
    • LUNs up to 2 TB are supported. CKD volumes up to 65,520 cylinders are also supported.
  • Addressing capabilities including: More logical subsystems (LSS), logical devices, and logical paths can be defined versus the current Enterprise Storage Server (ESS). The DS6800 can offer:
    • Up to 32 logical subsystems
    • Up to 8,192 logical volumes
    • Up to 1,040 volume groups
  • Simplified storage management for zSeries with z/OS®: For zSeries and z/OS environments, the DS6800 can support a new 65,520 cylinder 3390 volume. This new volume option has a capacity of approximately 55.7 GB. It can help relieve addressing constraints, improve disk resource utilization, and improve storage administrator productivity by providing the ability to consolidate multiple disk volumes into a single address.
  • Administration and management:
    • New online and offline configuration capability features an all new Web-based graphical user interface (GUI) designed to offer increased ease of use.
    • A single command line interface (CLI) supports both logical configuration and copy services.

DS6800 system provides performance and configuration options

The DS6800 utilizes the PowerPC 750GX 1 GHz processor, 4 GB of cache, and from two to eight 2 Gb Fibre Channel/FICON™ host ports. It also comes with authorization for up to 16 internal disk drive modules, offering up to 4.8 TB of physical storage capacity. Up to 13 DS6000 Expansion Enclosures can be attached to a DS6800, supporting up to 224 disk drives for a total of up to 67.2 TB of storage.

Depending on workload, the DS6800 can provide up to four times the maximum host I/O operations per second of an ESS Model 750.

A variety of configuration options

Physical capacity for the DS6800 and DS6000 Expansion Enclosure is purchased via disk drive sets. A disk drive set contains four identical disk drives (same capacity and rpm). A minimum of eight drives are required for the DS6800 and DS6000 Expansion Enclosure, which requires two of the same disk drive set feature numbers to be ordered. Disk drive sets are available in 73 GB (15,000 rpm), 146 GB (10,000 rpm), and 300 GB (10,000 rpm) sizes. Price, performance, and capacity can further be optimized to help meet specific application and business requirements through the intermix of 73 GB (15,000 rpm), 146 GB (10,000 rpm), or 300 GB (10,000 rpm) disk drives.

Flexibility with support for RAID-5 and RAID-10

Physical capacity for the DS6800 system can be configured as RAID-5, RAID-10, or a combination of both. RAID-5 can offer excellent performance for most applications, while RAID-10 can offer better performance for selected applications, in particular, high random write content applications in the open systems environment. RAID-10 combines RAID-1 (mirroring) with RAID-0 (striping). Each drive within a RAID-10 array is mirrored to a second drive within the array, and to optimize performance, data is striped across the drives within the array.

The decision to configure capacity as RAID-5 or RAID-10, as well as the amount of capacity to configure for each type, can be made at any time. RAID-5 and RAID-10 arrays can be intermixed within a DS6000 series and the physical capacity can be logically reconfigured at a later date (for example, RAID-5 arrays can be reconfigured into RAID-10 arrays, which is disruptive to the machine).

Connectivity with Fibre Channel/FICON host ports

The DS6800 system offers connectivity with the availability of two to eight Fibre Channel/FICON host ports. The 2 Gb Fibre Channel/FICON host ports, which are offered in long-wave and shortwave, auto-negotiate to either 2 Gbps or 1 Gbps link speeds. This flexibility supports the ability to exploit the potential benefits offered by higher performance, 2 Gbps SAN-based solutions, while also maintaining compatibility with existing 1 Gbps infrastructures. In addition, with the maximum of eight host ports enabled, the DS6800 system can be configured with an intermix of Fibre Channel Protocol (FCP) and FICON. This can help protect your investment in Fibre Channel adapters, and increase your ability to migrate to new servers.

The DS6800 system offers extensive connectivity support across a broad range of server environments — including IBM eServer zSeries, iSeries, and pSeries servers as well as servers from Sun, HP, and other Intel-based providers. This rich support of heterogeneous environments and attachments, along with the flexibility to easily partition the DS6800 system storage capacity among the attached environments, helps support storage consolidation requirements and dynamic, changing environments.

Rich set of business continuance solutions

The DS6800 system supports a rich set of copy service functions and management tools that can be used to build solutions to help meet business continuance requirements.

Point-in-Time Copy solutions: IBM TotalStorage FlashCopy® is designed to provide a Point-in-Time Copy capability for logical volumes. FlashCopy creates a physical point-in-time copy of the data, with minimal interruption to applications, and makes it possible to access both the source and target copies immediately.

FlashCopy supports many advanced capabilities, including:

  • Data Set FlashCopy: Allows a FlashCopy of a data set in a zSeries environment.
  • Multiple Relationship FlashCopy: Allows a source to have FlashCopy relationships with multiple targets simultaneously. This flexibility allows you to initiate up to 12 FlashCopy establishes on a given logical unit number (LUN), volume, or data set, without needing to first wait for or cause previous relationships to end.
  • Incremental FlashCopy: Provides the capability to "refresh" a LUN or volume involved in a FlashCopy relationship. When a subsequent FlashCopy establish is initiated, only the data required to bring the target current to the source's newly established point-in-time is copied. The direction of the "refresh" can also be reversed, in which case the LUN or volume previously defined as the target becomes the source for the LUN or volume previously defined as the source (and now the target).
  • FlashCopy To A Remote Mirror Primary: Lets you establish a FlashCopy relationship where the target is also a remote mirror primary volume. This enables you to create full or incremental point-in-time copies at a local site and then use remote mirroring commands to copy the data to the remote site.
  • Consistency Group Commands: Allows the DS6800 to hold off I/O activity to a LUN or volume until the FlashCopy Consistency Group command is issued. Consistency groups can be used to help create a consistent Point-in-Time Copy across multiple LUNs or volumes, and even across multiple DS6800 systems.
  • Inband Commands Over Remote Mirror Link: In a remote mirror environment, commands to manage FlashCopy at the remote site can be issued from the local or intermediate site, and transmitted over the remote mirror Fibre Channel links. This eliminates the need for a network connection to the remote site solely for the management of FlashCopy.

FlashCopy is an optional feature to the DS6800 system, and is available with the DS6800 Point-in-Time Copy feature numbers 52xx (1750-511).

Remote Mirror and Copy solutions: The DS6800 system supports several hardware-based Remote Mirror and Copy solutions:

  • IBM TotalStorage Metro Mirror: This solution is designed to provide real-time mirroring of logical volumes between two DS6800 systems that can be located up to 300 km from each other. It is a synchronous copy solution where write operations are completed on both copies (local and remote site) before they are considered to be done.
  • IBM TotalStorage Global Copy: This is a nonsynchronous long-distance copy option for data migration and backup.
  • IBM TotalStorage Global Mirror: Global Mirror is a long-distance remote copy solution across two sites using asynchronous technology and is designed to provide the following:
    • Support for virtually unlimited distance between the local and remote sites, with the distance typically limited only by the capabilities of the network and channel extension technology being used. This can better enable you to choose your remote site location based on business needs and enables site separation to add protection from localized disasters.
    • A consistent and restartable copy of the data at the remote site, created with little impact to applications at the local site.
    • Data currency where, for many environments, the remote site lags behind the local site an average of three to five seconds, helping to minimize the amount of data exposure in the event of an unplanned outage. The actual lag in data currency experienced will depend upon a number of factors, including specific workload characteristics and bandwidth between the local and remote sites.
    • Dynamic selection of the desired Recovery Point Objective (RPO) based upon business requirements and optimization of available bandwidth.
    • Efficient synchronization of the local and remote sites with support for failover and failback modes, helping to reduce the time required to switch back to the local site after a planned or unplanned outage.

All of the above remote mirroring solutions use Fibre Channel as the communications link between the primary and secondary machines. The Fibre Channel ports used for Remote Mirror and Copy can be configured either as a dedicated remote mirror link or as a shared port between remote mirroring and Fibre Channel Protocol (FCP) data traffic.

The Remote Mirror and Copy solutions listed above are optional features to the DS6800 system. They are available with the DS6800 Remote Mirror and Copy feature numbers 53xx. The DS6800 system can participate in remote mirror and copy solutions with the ESS Model 750, ESS Model  800, and DS8000 series systems.

IBM performance innovations for the zSeries environments

The DS6800 system supports the following previously introduced IBM performance innovations for zSeries environments.

  • FICON extends the ability of the DS6800 system to deliver high bandwidth potential to the logical volumes needing it, when they need it. Older technologies are limited by the bandwidth of a single disk drive, but FICON, working together with other DS6800 system functions, provides a high-speed pipe supporting multiplexed operation. FICON is an optional feature on the DS6800 system, and is available with the FICON Attachment feature number 5915.
  • Parallel Access Volumes (PAV) enables a single zSeries server to simultaneously process multiple I/O operations to the same logical volume, which can help to significantly reduce device queue delays. This is achieved by defining multiple addresses per volume. With Dynamic PAV, the assignment of addresses to volumes can be automatically managed to help the workload meet its performance objectives and reduce overall queuing. PAV is an optional feature for the DS6800 system and is available with the PAV feature numbers 51xx. PAV also requires the purchase of the FICON Attachment feature number 5915.
  • Multiple Allegiance expands the simultaneous logical volume access capability across multiple zSeries servers. This function, along with PAV, enables the DS6800 to process more I/Os in parallel, helping to improve performance and enabling greater use of large volumes.
  • I/O Priority Queuing allows the DS6800 system to use I/O priority information provided by the z/OS Workload Manager to manage the processing sequence of I/O operations.

Licensing options for copy functions can reduce costs

The DS6000 series offers licensing options, which are available for the DS6800 FlashCopy (Point-in-Time Copy) feature numbers 52xx and Remote Mirror and Copy feature numbers 53xx, as follows:

  • If the function is used with open systems data only, a license is required for only the total physical capacity configured as Fixed Block (FB).
  • If the function will be used with zSeries data only, a license is required for only the total physical capacity configured as Count Key Data (CKD).
  • If the function is used with both open systems and zSeries data, a license is required for the total physical capacity of the DS6800 system including the DS6000 Expansion Enclosures.

In addition, the license scope (FB, CKD, or entire machine) is client managed through an IBM Web-based application. This allows you to change the license scope on a given machine as your business requirements change.

Management tools and utilities to improve administrator productivity

The DS6800 system supports the following management tools and utilities:

  • Storage management console: A storage management console is used as a platform for configuration, management, and service software required to manage the DS6800 system. A storage management console is required for the DS6800 system, and is to be either supplied by the customer or optionally ordered from IBM. If a storage management console is ordered, it is placed as a separate order from the DS6800 system. The minimum requirements needed for the storage management console can be found in the Hardware requirements section of this announcement.
  • IBM TotalStorage DS Storage Manager: The DS Storage Manager is a single integrated Web-based (HTML) graphical user interface (GUI) that offers the following:
    • Offline configuration: Allows a user to create logical configurations and apply them to an online DS6800 system. This offline configuration tool can be installed on a customer server and can be used for the configuration of a DS6800 system at initial installation or for reconfiguration activities.
    • Online configuration: Provides real-time configuration management support.
    • Copy services: Allows a user to execute copy services functions.

    The online configuration and copy services are available via a Web browser interface installed on a customer-supplied storage management console. The DS Storage Manager is provided with the DS6800 system at no additional charge.

  • IBM TotalStorage DS Command Line Interface (CLI): The DS Command Line Interface (CLI) is a single CLI that has the ability to perform a full set of commands for both configuration and copy services activities. The application will have three modes of execution:
    • Single shot mode will connect, issue a single command, and then return to the user.
    • Script mode will connect, execute a predefined customer script, and then return to the user.
    • Interactive mode will place the user in a shell environment with a static connection to the storage subsystem so the user can execute multiple commands.

    This new CLI has the ability to dynamically invoke copy services functions. This can help enhance your productivity since it eliminates the previous requirement for you to create and save a task using the GUI. The DS CLI is available with the DS6800 system at no additional charge. The DS CLI client is available for the AIX®, HP-UX, Linux™, Novell NetWare, Sun Solaris, and Microsoft™ Windows™ operating system environments.

  • IBM TotalStorage DS Open Application Programming Interface (API): The DS Open Application Programming Interface (API) supports routine LUN management activities, such as LUN creation, mapping, and masking, and the management of Point-in-Time Copy and remote mirroring. It supports these activities through the use of a standard interface as defined by the Storage Networking Industry Association (SNIA) Storage Management Initiative Specification (SMI-S). The DS Open API is implemented through the IBM TotalStorage Common Information Model Agent (CIM Agent) for the DS Open API, a middleware application designed to provide a CIM-compliant interface. The interface allows Tivoli® and third-party CIM-compliant software management tools to discover, monitor, and control the DS6000 series systems. The DS Open API and CIM Agent are provided with the DS6800 system at no additional charge. The CIM Agent is available for the AIX, Linux, and Microsoft Windows operating system environments.
  • IBM TotalStorage Multi-path Subsystem Device Driver (SDD): SDD supports load balancing and enhanced data availability capability in configurations with more than one I/O path between the host server and the DS6800 system. Load balancing can help reduce or eliminate I/O bottlenecks that occur when many I/O operations are directed to common devices via the same I/O path. SDD can also help avoid a potential single point of failure with capability to automatically reroute I/O operations when a path failure occurs, thereby supporting enhanced data availability capability. SDD is provided with the DS6800 system at no additional charge. Fibre Channel (SCSI-FCP) attachment configurations are supported in the AIX, HP-UX, Linux, Microsoft Windows, Novell NetWare, and Sun Solaris environments.

Section 508 of the U.S. Rehabilitation Act

The IBM TotalStorage DS6800 and the IBM TotalStorage DS6000 Expansion Enclosure are capable as of December 3, 2004, when used in accordance with IBM's associated documentation, of satisfying the applicable requirements of Section 508 of the Rehabilitation Act, provided that any assistive technology used with the products properly interoperates with them. A U.S. Section 508 Voluntary Product Accessibility Template (VPAT) can be requested via IBM's Web site at


 
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Product positioning

The IBM TotalStorage DS6000 series is designed to provide exceptional performance, scalability, and flexibility while supporting 24 x 7 business operations to help provide the access and protection demanded by today's business environments. It also designed to deliver the flexibility and centralized management needed to lower long-term costs. It is part of a complete set of disk storage products that are all part of the IBM TotalStorage DS Family and is the disk product of choice for environments that require the highest in reliability, scalability, and performance available from IBM for mission-critical workloads. Clients who currently have an IBM TotalStorage ESS Model 750 in their enterprise should also consider the IBM TotalStorage DS6000 series.
 
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Statement of general direction

IBM plans continuing growth and enhancements to the DS6000 series as follows:

  • Extension of IBM's dynamic provisioning technology within the DS6000 series is planned to provide LUN/volume dynamic expansion, online data relocation, virtual capacity over provisioning, and space-efficient FlashCopy requiring minimal reserved target capacity.
  • IBM intends to offer low-cost ATA disk drives for data archival, reference data, and near-line applications within the DS6000.
  • IBM intends to offer a long-distance business continuance solution across three sites allowing for recovery from the secondary or tertiary site with full data consistency. The solution may include any mix of DS6000 series, ESS 750, ESS 800, ESS 800 with Turbo, or the DS8000 series.

Availability, prices, ordering information, and terms and conditions will be provided when the product is announced for general availability.

All statements regarding IBM's plans, directions, and intent are subject to change or withdrawal without notice.
 
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Reference information

Refer to Hardware Announcement 104-382 , dated October 12, 2004, IBM TotalStorage DS8000 series — Setting new standards for on demand enterprise disk storage.

Trademarks

 
Enterprise Storage Server, iSeries, and FICON are trademarks of International Business Machines Corporation in the United States or other countries or both.
 
The e-business logo, TotalStorage, zSeries, pSeries, PowerPC, z/OS, FlashCopy, AIX, Tivoli, OS/400, and Wave are registered trademarks of International Business Machines Corporation in the United States or other countries or both.
 
Intel is a trademark of Intel Corporation.
 
Microsoft and Windows are trademarks of Microsoft Corporation.
 
Linux is a trademark of Linus Torvalds in the United States, other countries or both
 
Other company, product, and service names may be trademarks or service marks of others.

 
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Publications

The following new publication is shipped with the DS6000 series and will be available on October 12, 2004:

                                             Order
Title                                        number
 
IBM TotalStorage(R) DS6000 Introduction      GC26-7679
 and Planning Guide

The following new publications will be available with the planned availability of the DS6000 series:

                                             Order
Title                                        number
 
IBM TotalStorage DS6000 Host Systems         GC26-7680
 Attachment Guide
 
IBM TotalStorage DS Command-Line             GC26-7681
 Interface User's Guide
 
IBM TotalStorage DS6000 Open                 GC35-0493
 Application Programming Interface
 Reference
 
IBM TotalStorage DS6000 Quick Start Card     GC26-7685
 
IBM TotalStorage Multi-path Subsystem        GC30-4096
 Device Driver User's Guide
 
IBM TotalStorage DS6000 Installation,        GC26-7678
 Troubleshooting, and Recovery Guide
 
IBM TotalStorage DS Storage Manager          GC26-7677
 WebSphere(R) Workbench Eclipse 2.1.3 Help
 System License Information
 
IBM TotalStorage DS6000 Messages             GC26-7682
 Reference
 
IBM TotalStorage DS6000 License Machine      GC26-7686
 Code Agreement
 
IBM TotalStorage DS6000 Statement of         GC26-7687
 Limited Warranty

The IBM TotalStorage DS6000 series is supported by an Information Center, which is an online information system that is shipped as an integrated information system (also available from the Web and on a CD-ROM as a stand-alone information system). The Information Center provides easy accessibility and retrievability to user assistance topics through a user-friendly navigation structure. The Information Center navigation is categorized to allow users to quickly familiarize themselves with the major aspects of the product and to easily recognize the topics for which they require more information.

The Information Center can be searched in its entirety for specific topic information that users can quickly access for more information. User assistance for tasks, conceptual data, referential data, user scenarios, tutorials, and other types of user information are all combined within the Information Center rather than being spread across several publications within the product library. This makes the information easier to access and allows users of the IBM TotalStorage DS6000 series to access information more efficiently and effectively.

The Publication Notification System (PNS) is available by order number or product number. Customers currently subscribing to PNS will automatically receive notifications by e-mail. Customers who want to subscribe can visit the PNS Web site location at

The publications listed on the notification can be ordered by calling the Pubs Support Group in Raleigh at 800-879-2755, option 1.

The IBM Publications Center Portal

The Publications Center is a worldwide central repository for IBM product publications and marketing material with a catalog of 70,000 items. Extensive search facilities are provided, as well as payment options via credit card. A large number of publications are available online in various file formats, which can currently be downloaded free of charge.

Note that PNS subscribers most often order their publications via the Publication Center.
 
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Services

Integrated Technology Services

IBM services include business consulting, outsourcing, hosting services, applications, and other technology management.

These services help you learn about, plan, install, manage, or optimize your IT infrastructure for e-business. They can help you integrate your high-speed networks, storage systems, application servers, wireless protocols, and an array of platforms, middleware, and communications software for IBM and many non-IBM offerings. IBM is your one-stop shop for IT support needs.

For details on available services, contact your IBM representative or visit

For details on education offerings related to specific products, visit

Select your country, and then select the product as the category.
 
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Technical information

Specified operating environment

Physical specifications

  • Width: 478 mm (18.8 in)
  • Depth: 610 mm (24.0 in)
  • Height: 134 mm (5.25 in)
  • Weight: 56.4 kg (124 lb)

To assure installability and serviceability in non-IBM industry standard racks, review the installation planning information for any product-specific installation requirements.

Operating environment

  • Temperature:
    • Power on limit: 10° to 40°C (50° to 104°F)
    • Power off limit: 10° to 52°C (50° to 126°F)
  • Relative humidity: 8% to 80%
  • Maximum wet bulb temperature: 27°C (80°F)
  • Electrical power: 0.8 kVA
  • Typical heat load: 550 watts or 1880 BTU/hr
  • Capacity of exhaust: 1.8 cubic meters/min or 64 cfm
  • Noise level: 6.2 bels operating, 6.1 bels idle*
  • Leakage and starting current: 1.5 ma (100-127 V ac), 3 ma (200-240 V ac)
*
Measured in accordance with ISO7779 and declared in accordance to ISO 9296. Levels apply to the DS6000 series systems installed in the IBM 2101 Model 200 Rack.
Notes:
  1. The upper limit of dry bulb temperature must be derated (lowered) 1.0°C for every 137 meters of elevation above 915 meters.
  2. The upper limit of wet bulb temperature must be derated (lowered) 1.0°C for every 274 meters of elevation above 305 meters.

Hardware requirements

Licensed machine code: The DS6800 system requires Licensed Machine Code (LMC) level 5.0.0, or later.

Some DS6000 series features and functions may not be available or supported in all environments. Current information on supported environments, prerequisites, and minimum operating systems levels is available at

DS6000 series licensed functions: Each DS6800 licensed function feature number enables the use of, and establishes the extent of, IBM authorization for licensed function(s) acquired for a DS6800 system. Each licensed function feature number is applicable only for the specific DS6800 (by serial number) for which it was acquired and is not transferable to another serial numbered DS6800.

Operating environment license: An operating environment license is required on every DS6800 system. The extent of IBM authorization acquired through the DS6800 feature numbers (5xxx) must cover the physical capacity of the DS6800 system, where "system" is defined as the base enclosure and all attached expansion enclosures.

If the operating environment license has not been acquired and activated on the machine, disk drives installed within the DS6800 system cannot be logically configured for use. Upon activation, disk drives can be logically configured up to the extent of authorization.

As additional disk drives are installed, the extent of IBM authorization must be increased by acquiring additional DS6800 feature numbers (5xxx). Otherwise, the additional disk drives cannot be logically configured for use.

Storage management console: A storage management console is used as a platform for configuration, management, and service software required to manage the DS6800 system. A storage management console is required for the DS6800 system, and is to be either supplied by the customer or optionally ordered from IBM. If a storage management console is ordered, it is placed as a separate order from the DS6800 system. Below are the minimum requirements needed for the storage management console on the DS6800 system:

  • Hardware requirements:
    • 1.4 GHz Pentium™ 4 Processor
    • 256 KB cache
    • 256 MB memory
    • 1 GB of disk space for Storage Manager Software
  • Operating environments supported:
    • Microsoft™ Windows™ 2000
    • Microsoft Windows 2000 Server
    • Microsoft Windows XP Professional
    • Microsoft Windows 2003 Server

If the storage management console is to be ordered, IBM suggests the IBM 8141 ThinkCentre™ M51 Model 23U (8141-23U) Desktop system with a 3.0 GHz/800 MHz Intel™ Pentium 4 Processor. If a monitor is also required, IBM suggests the IBM 6737 ThinkVision C170 (6737-66x or 6737-K6x) 17-inch full flat shadow mask CRT color monitor with a flat screen (16-inch viewable image size).

SFP orders: The DS6800 system host interface requires a minimum of two host attachment ports to be enabled, one per each RAID controller card. For the DS6800 system, a minimum of two SFP connectivity ports (one per controller) and a maximum of eight SFPs are available for direct connection to host servers or switched SAN fabrics. The SFPs are available for host connections in Short Wave SFP Pairs (feature number 1310) and Long Wave SFP Pairs (feature number 1315). Short Wave SFPs are for use with fiber cable lengths of 300 meters or less. Long Wave SFPs are used for cable distances up to 10 km (6.2 miles).

If the DS6800 (1750-511) is to be attached to the DS6000 Expansion Enclosure (1750-EX1), eight Short Wave SFPs will be included in the order of the DS6000 Expansion Enclosure.

Remote Mirror and Copy: To use Remote Mirror and Copy, the DS6800 Remote Mirror and Copy features (530x) must be purchased for both the primary and secondary DS6800 system. Remote Mirror and Copy requires the installation of at least one Fibre Channel/FICON™ host port to be enabled on each DS6800 system in a remote mirror and copy configuration to serve as the remote mirror and copy communications link. For higher availability, IBM recommends at least two host ports enabled per DS6800 system be used for the remote mirror and copy connectivity.

Remote Mirror and Copy is supported with the use of SAN fabric products, Dense Wavelength Division Multiplexing (DWDM) products, and channel extenders. A current list of supported environments, configurations, networks, and products is available at

Vendors should be consulted regarding hardware and software prerequisites when using their products in a DS6800 system remote mirror and copy configuration. IBM is not responsible for third-party products.

IBM supports the use of remote mirror and copy over the network technologies that are currently supported by the channel extender products, including Fibre Channel, Ethernet/IP, ATM-OC3, and T1/T3. Evaluation, qualification, approval, and support of remote mirror and copy configurations using channel extender products are the sole responsibility of the channel extender vendor. The vendor should be contacted for its distance capability, line quality requirements, as well as SAN and WAN attachment capabilities.

Global Mirror: Global Mirror has the following, additional prerequisites:

  • A Point-in-Time Copy function (DS6800 feature numbers 520x) must be purchased for the secondary DS6800 system.
  • If Global Mirror will be used during failback on the secondary DS6800 machine(s), a Point-in-Time Copy function authorization must also be purchased on the primary DS6800 machine.

In the event of a planned or unplanned outage, recovery procedures are required to achieve a consistent and restartable copy of the data at the remote site. Scripts and software can be used to help automate these procedures.

Software requirements

Current information on servers, operating systems, host adapters, and connectivity products supported by the DS6800 system is available at

Compatibility: The DS6800 system supports Remote Mirror and Copy business continuance solutions not only with other DS6800 systems but also with DS8000 series systems, the Enterprise Storage Server™ (ESS) Model 800, and the ESS Model 750 when these devices are located at metropolitan or global distances apart.

Limitations

  • The amount of physical capacity within a DS6800 system that can be logically configured for use will be enforced by the DS6800 Licensed Machine Code to maintain compliance with the extent of IBM authorization established for licensed functions activated on the machine. The DS6800 Licensed Machine Code will not allow the logical configuration of physical capacity beyond the extent of IBM authorization.
  • The deactivation of an activated licensed function, or a lateral change or reduction in the licensed scope, is a disruptive activity and requires a machine IML.
    • A lateral change is defined as changing the license scope from FB to CKD or from CKD to FB.
    • A reduction is defined as changing the license scope from ALL to FB or from ALL to CKD.
  • Installation of two Fibre Channel disk drive sets is required for the DS6800 and DS6000 Expansion Enclosure. This requires the purchase of two Fibre Channel disk drive set part numbers (for a total of eight disk drives).
  • There is no upgrade path from ESS, DS8000, FAStT, or DS4000 models to the DS6800 and DS6000 Expansion Enclosures.

Planning information

Customer responsibilities

Physical configuration planning: Physical configuration planning is a customer responsibility. Your disk marketing specialist can help you plan and select the DS6800 system physical configuration and features. Introductory information, including required and optional features, can be found in the IBM TotalStorage DS6000 Introduction and Planning Guide (GC26-7679).

Installation planning: Installation planning is a customer responsibility. Information about planning the installation of your DS6800 system, including equipment, site, and power requirements, can be found in the IBM TotalStorage DS6000 Introduction and Planning Guide (GC26-7679).

Logical configuration planning and application: Logical configuration planning is a customer responsibility. Logical configuration refers to the creation of RAID ranks, volumes, and/or LUNs, and the assignment of the configured capacity to servers.

Application of the initial logical configuration and all subsequent modifications to the logical configuration is a customer responsibility. The logical configuration can be created, applied, and modified using the DS Storage Manager, DS CLI, or DS Open API.

IBM Global Services (IGS) will also apply and/or modify your logical configuration (fee-based services).

Calculating physical and effective capacity: Refer to the IBM TotalStorage DS6000 Introduction and Planning Guide (GC26-7679) for capacity calculation guidelines.

DS6800 licensed functions: The following licensed functions are available on the DS6800 (1750-511):

DS6800 licensed
function                           Description
 
Operating Environment              IBM TotalStorage DS
                                    Operating Environment
 
Point-in-Time Copy                 IBM TotalStorage FlashCopy(R)
 
Remote Mirror and                  IBM TotalStorage Metro Mirror
 Copy                              IBM TotalStorage Global Mirror
                                   IBM TotalStorage Global Copy
 
Parallel Access Volumes            Parallel Access Volumes
 
FICON Attachment                   FICON Attachment

Determining the extent of IBM authorization (license size) required for each licensed function is a customer responsibility. Your disk marketing specialist can help you with this activity.

Management and activation of licensed functions is a customer responsibility:

  • "Management" refers to use of the Disk Storage Feature Activation (DSFA) application to assign the order confirmation code to your DS6800 machine and select the license scope.
  • "Activation" refers to the retrieval and installation of the feature activation code into the DS6800 system. The feature activation code is made available by IBM and obtained using the DSFA application.

These activities are a customer responsibility during the initial activation of a licensed function and when the extent of authorization is increased.

Below is an overview of licensed function enablement, authorization, management, activation, and enforcement. In the context of DS6800 licensed functions, the following terms apply:

  • "DS6800 system" refers to the DS6800 base enclosure and all physically attached DS6000 Expansion Enclosures:
    • A DS6800 base enclosure refers to the Model 511.
    • A DS6000 Expansion Enclosure refers to the Model EX1.
  • "Enablement" refers to the purchase of a feature number to technically activate the associated licensed function.
  • "Authorization" refers to the purchase of a feature number to establish the extent of IBM authorization (license size in terms of physical capacity) for use of an associated licensed function. This is also referred to as the "authorization level."
  • "Management" refers to client use of the Disk Storage Feature Activation (DSFA) application to assign an order confirmation code to a specific DS6800, select the license scope, assign the license value, and deactivate a licensed function.
  • "Activation" refers to the client retrieval and installation of the feature activation code into the DS6800 system. The feature activation code is made available by IBM and obtained using the DSFA application.
  • "Enforcement" refers to logic and other technology within the DS6800 Licensed Machine Code to maintain compliance with established IBM authorization levels.

Enablement: Each licensed function is enabled for a DS6800 system through acquiring 5xxx feature numbers.

Licensed function                  Feature number
 
Operating Environment              50xx
Parallel Access Volumes            51xx
Point-in-Time Copy                 52xx
Remote Mirror and Copy             53xx
FICON Attachment                   5915

Each licensed function feature number purchased for a DS6800 enables that function for the entire DS6800 system.

Authorization: The extent of IBM authorization for the use of a licensed function on a DS6800 system is established by acquiring 5xxx feature numbers on the DS6800.

The same 5xxx feature numbers acquired to enable a licensed function also establish the extent of IBM's authorization.

Each 5xxx feature number on a DS6800 establishes the authorization level for the entire DS6800 system. For example, a DS6800 system with a Model 511 base enclosure and two Model EX1 Expansion Enclosures requires the acquisition of 5xxx feature numbers only on the Model 511. Therefore, for licensed functions authorized on the basis of physical capacity, the authorization level(s) established with the acquisition of 5xxx feature numbers on the Model 511 must also cover the physical capacity of the attached Model EX1 Expansion Enclosures.

The authorization level provided by each feature number is stated within the feature number description. The unit represents physical capacity, where a TB (terabyte) equals one trillion bytes. A DS6800 system's total authorization level for a given licensed function is the sum of the units (terabytes) associated with all the acquired feature numbers for that DS6800.

When the feature number description does not contain a value (such as FICON attachment feature number 5915), the extent of IBM authorization is not based upon physical capacity. Instead, use of the licensed function is authorized across the entire system. Only one feature number is required per DS6800 system to establish the extent of IBM authorization, regardless of the physical capacity within the DS6800 system.

Management: Licensed functions are managed using the Disk Storage Feature Activation (DSFA) application at

To access DSFA, you will be required to enter information about your DS6800 machine. You can find this information on the Storage Unit General Properties page in the IBM TotalStorage DS6000 series Storage Manager application.

Management activities include:

  • Assignment of an order confirmation code
  • Selection of a license scope
  • Assignment of a license value
  • Deactivation of a licensed function

Order confirmation code: With the purchase of each 5xxx feature number, IBM provides an order confirmation code. To activate the function your machine, you must assign the order confirmation code to your DS6800 system (using the DS6800 machine serial number). This activity is performed using the DSFA application.

You will not be able to retrieve a feature activation code for a purchased licensed function until you have assigned the order confirmation code to serial number of the DS6800 for which is was acquired.

License scope: Licensed functions are activated and enforced within a defined license scope. License scope refers to the type of storage, and therefore the type of servers, that the function can be used with:

  • Fixed Block (FB)
    • The function can only be used with data from Fibre Channel attached servers.
  • Count Key Data (CKD)
    • The function can only be used with data from FICON-attached servers.
  • Both FB and CKD (ALL)
    • The function can be used with data from all attached servers.

Selected licensed functions have multiple license scope options, while other functions have only a single license scope.

Licensed function                  License scope options
 
Operating Environment              FB or ALL *
Point-in-Time Copy                 FB, CKD, or ALL
Remote Mirror and Copy             FB, CKD, or ALL
Parallel Access Volumes            CKD
FICON Attachment                   CKD

*
If the FICON attachment license feature number 5915 is present, the operating environment license scope will default to ALL. If feature number 5915 is not present, the license scope will default to FB.

If a licensed function has multiple license scope options, you will be required to select a license scope during the initial retrieval of the feature activation code. This activity is performed using the DSFA application.

Note that the license scope is not selected during the purchase of 5xxx feature numbers. These feature numbers only establish the extent of IBM authorization (generally in terms of physical capacity), regardless of the storage type.

You can also change the license scope using the DSFA application after a licensed function has been activated. A new feature activation code will be generated and when you install it into the machine, the function will be activated and enforced using the newly selected license scope. Only an increase in the license scope (changing FB or CKD to ALL) is a non-disruptive activity. A lateral change (changing FB to CKD or changing CKD to FB) or a reduction of the license scope (changing ALL to FB or CKD) is a disruptive activity and requires a machine IML.

License value: Licensed functions are activated and enforced based upon an assigned license value.

License value refers to extent of IBM authorization and is referenced as either:

  • Terabytes (TB) of physical capacity for variable-sized licensed functions
  • ON or OFF for system-level licensed functions

For the DS6800, the feature activation codes will always be generated using the total license value for each variable-sized licensed function and ON for each system-level licensed function, unless you assign a license value of zero (0.0 TB) or OFF, respectively.

You can change the license value assignment using the DSFA application. You would generally only perform this activity when you want to deactivate a licensed function.

Deactivation: Assigning a license value of zero (0.0 TB) or OFF provides the ability to deactivate (disable) a licensed function. A new feature activation code will be generated and when you install it into the machine, the function will be deactivated during the next IML of the machine.

You can also reactivate a deactivated licensed function by changing the license value to a non-zero value. A new feature activation code will be generated and when you install it into the machine, the function will be activated. Reactivation is a non-disruptive activity.

When you deactivate a licensed function using the DSFA application, the 5xxx feature numbers assigned to your machine (using the order confirmation code) remain assigned to the machine. This means that you do not need to repurchase your 5xxx feature numbers if you want to reactivate the licensed function at a future date.

Activation: Licensed functions are activated by the installation of feature activation codes into the DS6800 system. The feature activation codes are made available by IBM and are obtained using the DSFA application.

Enforcement: The DS6800 Licensed Machine Code contains logic and other technology to maintain compliance with established authorization levels. For each storage type, you will be allowed to logically configure physical capacity (that is, disk drives) only up to the extent of your authorization level for that storage type. If you have multiple licensed functions with the same license scope, the extent of IBM authorization is defined by the licensed function with the lowest authorization level.

Copy services planning and implementation: The implementation and use of DS6000 series copy services functions require appropriate planning. Detailed information is available in DS6000 series publications.

Storage management console: A storage management console is required for the DS6800, and is to be either supplied by the customer or optionally ordered from IBM. Refer to the Hardware requirements section for additional information.

Cable orders

Fiber optic cables: The DS6000 series utilizes the small form factor (SFP) duplex LC-type connectors.

DS6800 cables: The following fiber optic cables can be ordered with the DS6800 (1750-511):

  • Cables with two duplex LC-type connectors (LC-LC type) of various lengths.
  • Adapter cable with one duplex LC-type connector and one duplex SC-type connector (LC-SC Fibre Channel Interposer). The LC-SC Fibre Channel Interposer connects on one end to an LC-LC cable and the other end to a unit requiring an SC cable connector.

Each host port requires one LC-LC type fiber cable to attach to host systems or switches. When attached to systems or switches utilizing the larger SC-type connector, an LC-SC Fibre Channel Interposer is required.

Fiber optic cables can be ordered with the DS6800 system or supplied by the customer. The fiber optic cables used with the DS6800 system can be multimode 50.0 micrometers or 9.0 micrometers for distances up to 300 meters at 2 Gbps performance for the host port.

DS6000 Expansion Enclosure cables: The DS6800 provides device ports for attachment of the DS6000 Expansion Enclosure (1750-EX1). Each connection from the DS6800 to the DS6000 Expansion Enclosure requires an LC-LC type connector on the fiber optic cable (feature numbers 138x). Four fiber optic expansion cables, offered in multiple lengths, are required to attach the DS6800 and the DS6000 Expansion Enclosure.

Fiber optic cables can be ordered with the DS6000 Expansion Enclosure or supplied by the customer. The fiber optic cables used with the DS6000 Expansion Enclosure must be 50.0/125 micrometers at 2 Gbps performance for the device port.

Installability: The expected installation time for a single DS6000 series model is approximately one hour (excludes logical configuration activities).

Direct customer support: Direct customer support for the DS6000 series is provided by IBM Operational Support Services — Support Line. This fee service provides voice and electronic access into the IBM support organization. IBM Operational Support Services — Support Line helps answer questions pertaining to product and feature usage ("how to"), configuration, and product compatibility for eligible products. For a list of the products supported via Support Line, visit

For more information on services, call 800-IBM-4YOU (426-4968).

Packaging

                                                         Number
Product   Items included                                 of boxes
 
1750      3U Storage Server (Model 511)                  1
          Power cord (as specified or ordered)
          Host Fibre cable (as specified
           or ordered)
          Fibre Channel disk drives (as
           specified or ordered)
          Host SFPs (as specified or ordered)
          Setup, Operator and Service Guide
          Quick Reference Card
          Warranty Information
          DS6000 series publications
          DS Storage Manager

Security, auditability, and control

This product uses the security and auditability features of host hardware, host software, and/or application software to which it is attached.

The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communications facilities.
 
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Terms and conditions

This product is available for purchase under the terms of the IBM Customer Agreement .

Each IBM machine is manufactured from parts that may be new or used. In some cases, a machine may not be new and may have been previously installed. Regardless, IBM's appropriate warranty terms apply.

Volume orders: Contact your IBM representative.

IBM Global Financing: No

Warranty period: Four years

Warranty service: If required, IBM provides repair or exchange service depending on the types of warranty service specified for the machine. IBM will attempt to resolve your problem over the telephone, or electronically via an IBM Web site. You must follow the problem determination and resolution procedures that IBM specifies. Scheduling of service will depend upon the time of your call and is subject to parts availability. If applicable to your product, parts considered Customer Replaceable Units (CRUs) will be provided as part of the machine's standard warranty service. Service levels are response time objectives and are not guaranteed. The specified level of warranty service may not be available in all worldwide locations. Additional charges may apply outside IBM's normal service area. Contact your local IBM representative or your reseller for country and location specific information.

Customer Replaceable Unit Service and On-site for other selected parts

Customer Replaceable Unit Service

IBM provides replacement CRUs to you for you to install. CRU information and replacement instructions are shipped with your machine and are available from IBM upon your request. CRUs are designated as being either a Tier 1 or a Tier 2 CRU.

Tier 1 CRU

Installation of Tier 1 CRUs is your responsibility. If IBM installs a Tier 1 CRU at your request, you will be charged for the installation.

For machines with on-site same-day response service IBM will replace a Tier 1 CRU part at your request, at no additional charge.

Tier 2 CRU

You may install a Tier 2 CRU yourself or request IBM to install it, at no additional charge.

Based upon availability, CRUs will be shipped for next business day delivery. IBM specifies, in the materials shipped with a replacement CRU, whether a defective CRU must be returned to IBM. When return is required, (1) return instructions and a container are shipped with the replacement CRU and (2) you may be charged for the replacement CRU if IBM does not receive the defective CRU within 30 days of your receipt of the replacement.

The following DS6000 series parts have been designated as Tier 1 CRU parts:

  • Battery Backup Unit
  • Battery Backup Unit blank
  • Power supplies
  • SFPs (Small Form Factor Pluggable)
  • Display panel
  • Operator panel
  • Processor cards
  • Disk drive modules
  • Disk drive module blanks
  • Fiber optic cables
  • Ethernet cables
  • Serial communications cable
  • Power cords

On-site Service

IBM will repair the failing machine at your location and verify its operation. You must provide suitable working area to allow disassembly and reassembly of the IBM machine. The area must be clean, well lit, and suitable for the purpose.

  • 9 hours per day, Monday through Friday excluding holidays, next-business-day response, IBM On-site Limited Repair (IOL)

ServiceSuite™ and ServiceElect (formerly ESA) maintenance: For ServiceElect (Z125-5510) and ServiceSuite (Z125-5745) Statements of Work

Warranty service upgrades

On-site Service

IBM will repair the failing machine at your location and verify its operation. You must provide a suitable working area to allow disassembly and reassembly of the IBM machine. The area must be clean, well lit, and suitable for the purpose. The following service selections are available as warranty upgrades for your machine type.

For machines with on-site same-day response service IBM will replace a Tier 1 CRU part at your request, at no additional charge. For additional information on the CRU service, see warranty information.

  • 9 hours per day, Monday through Friday, excluding holidays, 4-hour average, same-business-day response, IOR
  • 24 hours per day, 7 days a week, 4-hour average response, IOR
  • 24 hours per day, 7 days a week, 2-hour average response, IOR

Maintenance services

If required, IBM provides repair or exchange service depending on the types of warranty service specified for the machine. IBM will attempt to resolve your problem over the telephone or electronically, via an IBM Web site. You must follow the problem determination and resolution procedures that IBM specifies. Scheduling of service will depend upon the time of your call and is subject to parts availability. If applicable to your product, parts considered Customer Replaceable Units (CRUs) will be provided as part of the machine's standard maintenance service. Service levels are response time objectives and are not guaranteed. The specified level of warranty service may not be available in all worldwide locations. Additional charges may apply outside IBM's normal service area. Contact your local IBM representative or your reseller for country and location specific information.

Customer Replaceable Unit Service and On-site Service for other selected parts

Customer Replaceable Unit Service

IBM provides replacement CRUs to you for you to install. CRU information and replacement instructions are shipped with your machine and are available from IBM upon your request. CRUs are designated as being either a Tier 1 or a Tier 2 CRU.

Tier 1 CRUs

Installation of Tier 1 CRUs is your responsibility. If IBM installs a Tier 1 CRU at your request, you will be charged for the installation.

For machines with On-site Same-day Response Service IBM will replace a Tier 1 CRU part at your request, at no additional charge.

Tier 2 CRUs

You may install a Tier 2 CRU yourself or request IBM to install it, at no additional charge.

Based upon availability, CRUs will be shipped for next business day delivery. IBM specifies, in the materials shipped with a replacement CRU, whether a defective CRU must be returned to IBM. When return is required, (1) return instructions and a container are shipped with the replacement CRU and (2) you may be charged for the replacement CRU if IBM does not receive the defective CRU within 30 days of your receipt of the replacement.

The following DS6000 series parts have been designated as Tier 1 CRU parts:

  • Battery Backup Unit
  • Battery Backup Unit blank
  • Power supplies
  • SFPs (Small Form Factor Pluggable)
  • Display panel
  • Operator panel
  • Processor cards
  • Disk drive modules
  • Disk drive module blanks
  • Fiber optic cables
  • Ethernet cables
  • Serial communications cable
  • Power cords

On-site Service

IBM will repair the failing machine at your location and verify its operation. You must provide a suitable working area to allow disassembly and reassembly of the IBM machine. The area must be clean, well lit, and suitable for the purpose. The following service selections are available as maintenance options for your machine type.

  • 9 hours per day, Monday through Friday, excluding holidays, next-business-day response, IOR
  • 9 hours per day, Monday through Friday, excluding holidays, 4-hour average, same-business-day response, IOR
  • 24 hours per day, 7 days a week, 4-hour average response, IOR
  • 24 hours per day, 7 days a week, 2-hour average response, IOR

Maintenance service: The preferred go-to-market offerings are ServiceElect and ServiceSuite. However, ICA legacy contracts will still be available for current customers until they are withdrawn.

Warranty service upgrades

On-site Service

IBM will repair the failing machine at your location and verify its operation. You must provide a suitable working area to allow disassembly and reassembly of the IBM machine. The area must be clean, well lit, and suitable for the purpose. The following service selections are available as warranty upgrades for your machine type.

For machines with on-site same-day response service IBM will replace a Tier 1 CRU part at your request, at no additional charge. For additional information on the CRU service, see warranty information.

  • 24 hours per day, 7 days a week, 4-hour average response, IOR

Maintenance services

If required, IBM provides repair or exchange service depending on the types of warranty service specified for the machine. IBM will attempt to resolve your problem over the telephone or electronically, via an IBM Web site. You must follow the problem determination and resolution procedures that IBM specifies. Scheduling of service will depend upon the time of your call and is subject to parts availability. If applicable to your product, parts considered Customer Replaceable Units (CRUs) will be provided as part of the machine's standard maintenance service. Service levels are response time objectives and are not guaranteed. The specified level of warranty service may not be available in all worldwide locations. Additional charges may apply outside IBM's normal service area. Contact your local IBM representative or your reseller for country and location specific information.

Customer Replaceable Unit Service and On-site Service for other selected parts

Customer Replaceable Unit Service

IBM provides replacement CRUs to you for you to install. CRU information and replacement instructions are shipped with your machine and are available from IBM upon your request. CRUs are designated as being either a Tier 1 or a Tier 2 CRU.

Tier 1 CRUs

Installation of Tier 1 CRUs is your responsibility. If IBM installs a Tier 1 CRU at your request, you will be charged for the installation.

For machines with On-site Same-day Response Service IBM will replace a Tier 1 CRU part at your request, at no additional charge.

Tier 2 CRUs

You may install a Tier 2 CRU yourself or request IBM to install it, at no additional charge.

Based upon availability, CRUs will be shipped for next business day delivery. IBM specifies, in the materials shipped with a replacement CRU, whether a defective CRU must be returned to IBM. When return is required, (1) return instructions and a container are shipped with the replacement CRU and (2) you may be charged for the replacement CRU if IBM does not receive the defective CRU within 30 days of your receipt of the replacement.

The following DS6000 series parts have been designated as Tier 1 CRU parts:

  • Battery Backup Unit
  • Battery Backup Unit blank
  • Power supplies
  • SFPs (Small Form Factor Pluggable)
  • Display panel
  • Operator panel
  • Processor cards
  • Disk drive modules
  • Disk drive module blanks
  • Fiber optic cables
  • Ethernet cables
  • Serial communications cable
  • Power cords

On-site Service

IBM will repair the failing machine at your location and verify its operation. You must provide a suitable working area to allow disassembly and reassembly of the IBM machine. The area must be clean, well lit, and suitable for the purpose. The following service selections are available as maintenance options for your machine type.

  • 9 hours per day, Monday through Friday, excluding holidays, next-business-day response
  • 24 hours per day, 7 days a week, 4-hour average response
  • 24 hours per day, 7 days a week, 2-hour average response

Usage plan machine: No

IBM hourly service rate classification: Three

When a type of service involves the exchange of a machine part, the replacement may not be new, but will be in good working order.

Field-installable features: Yes

Model conversions: No

Machine installation: Customer setup. Customers are responsible for installation according to the instructions IBM provides with the machine.

Graduated charges: No

Licensed machine code: IBM Machine Code is licensed for use by a customer on the IBM machine for which it was provided by IBM under the terms and conditions of the IBM License Agreement for Machine Code, to enable the machine to function in accordance with its specifications, and only for the capacity authorized by IBM and for which the customer has acquired. You can obtain the agreement at

DS6800 licensed function feature numbers are acquired for the DS6800 and establish the extent of IBM authorization for the licensed function at the DS6800 system level. A DS6800 system is defined as the DS6800 base enclosure (Model 511) and all physically attached DS6000 Expansion Enclosures (Model EX1).

IBM may release changes to the DS6000 series machine code. IBM plans to make most DS6000 series machine code changes available for download by the DS6000 series from the IBM TotalStorage technical support Web site. Please note that not all machine code changes may be available via the support Web site. If the machine does not function as warranted and your problem can be resolved through your application of downloadable machine code, you are responsible for downloading and installing these designated machine code changes as IBM specifies. IBM has responsibility for installing changes that IBM does not make available for you to download. The DS6000 series includes many enhancements to make the machine code change process simpler, quicker, and more automated. If you would prefer, you may request IBM to install downloadable machine code changes; however, you may be charged for that service.

Educational allowance: A reduced charge is available to qualified education customers. The educational allowance may not be added to any other discount or allowance.
 
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Prices

The prices provided in this announcement are suggested retail prices for the U.S. only and are provided for your information only. Dealer prices may vary, and prices may also vary by country. Prices are subject to change without notice. For additional information and current prices, contact your local IBM representative.

Product charges

                                Machine       Feature Purchase
Description                     type    Model number  price
 
DS6800                          1750    511           $ 86,500
 
AAP Administrative Feature                    0110           0
Bulk Ordering Feature                         0510           0
Integrate in 2101-200 Rack                    0800           0
Integrate in rack enclosure                   0801           0
 
Attachment Indicators:
 pSeries(R) (AIX(R) & Linux(TM))              0940           0
 HP Systems (HP-UX)                           0941           0
 Sun & Fujitsu (Solaris)                      0942           0
 iSeries(TM) (OS/400(R) & Linux)              0943           0
 Intel Windows Systems                        0944           0
 Intel Linux Systems                          0945           0
 VMware                                       0946           0
 Other OS                                     0947           0
 zSeries(R) Linux Systems                     0948           0
 
Host Connectivity Ports:
 Short Wave SFP Pair                          1310         998
 Long Wave SFP Pair                           1315       2,198
 
50 micron LC-LC Fibre Optical Host Cables:
 2 M 50 micron LC-LC cable                    1350          99
 7 M 50 micron LC-LC cable                    1351         149
 31 M 50 micron LC-LC cable                   1352         199
 
9 micron LC-LC Fibre Optical Host Cables:
 2 M 9 micron LC-LC cable                     1360          99
 7 M 9 micron LC-LC cable                     1361         149
 31 M 9 micron LC-LC cable                    1362         199
 
Fibre Channel Host Interposers:
 50 micron LC-SC Interposer                   1370         199
 9 micron LC-SC Interposer                    1371         199
 
2Gb Fibre Channel Disk Drive Sets:
 2 Gb-146 GB 10 K Drive Set                   2002       6,100
 2 Gb-300 GB 10 K Drive Set                   2004      10,800
 2 Gb-73 GB 15 K Drive Set                    2052       5,100
 
Filler Carrier Sets:
 Disk Drive Filler Set                        2990          59
 
Operating Environment Licenses (OEL):
 OEL -- 1 TB                                  5000       4,250
 OEL -- 5 TB                                  5001      19,750
 OEL -- 10 TB                                 5002      38,000
 OEL -- 25 TB                                 5003      87,500
 OEL -- 50 TB                                 5004     145,000
 
Parallel Access Volume (PAV) Licenses:
 PAV -- 1 TB                                  5100       6,500
 PAV -- 5 TB                                  5101      27,750
 PAV -- 10 TB                                 5102      54,500
 PAV -- 25 TB                                 5103      86,500
 PAV -- 50 TB                                 5104     144,500
 
Point-in-Time Copy (PTC) Licenses:
 PTC -- 1 TB                                  5200      12,000
 PTC -- 5 TB                                  5201      19,250
 PTC -- 10 TB                                 5202      24,750
 PTC -- 25 TB                                 5203      38,000
 PTC -- 50 TB                                 5204      44,500
 
                                Machine       Feature Purchase
Description                     type    Model number  price
 
Remote Mirror and Copy (RMC) Licenses:
 RMC -- 1 TB                                  5300    $ 17,000
 RMC -- 5 TB                                  5301      33,000
 RMC -- 10 TB                                 5302      37,800
 RMC -- 25 TB                                 5303      51,000
 RMC -- 50 TB                                 5304      57,500
 
Attachment Licenses:
 FICON Attachment                             5915      10,000
 
Translation Materials:
 English Translation Materials                9009           0
 Japanese Translation Materials               9010           0
 
Power Cords:
 Power Cord, Group #1                         9800           0
 Power Cord, Group #2                         9820           0
 Power Cord, Denmark                          9821           0
 Power Cord, Group #3                         9825           0
 Power Cord, Israel                           9827           0
 Power Cord, Switzerland                      9828           0
 Power Cord, Group #4                         9829           0
 Power Cord, Group #5                         9830           0
 Power Cord, Australia, NZ                    9831           0
 Power Cord, Thailand                         9833           0
 Power Cord, Uruguay                          9834           0
 Power Cord, Peoples Republic/China           9840           0
 Power Cord, US/Chicago                       9986           0

NC = No Charge

                                Machine       Feature Purchase
Description                     type    Model number  price
 
DS6000 Expansion Enclosure      1750    EX1           $ 6,000
 
AAP Administrative Feature                    0110          0
Bulk Ordering Feature for Exp. Enc.           0511          0
Integrate in 2101-200 Rack                    0800          0
Integrate in rack enclosure                   0801          0
 
Fibre Optical Expansion Cable Sets:
 2 M 50 micron LC-LC Cable Set                1380         99
 7 M 50 micron LC-LC Cable Set                1381        149
 31 M 50 micron LC-LC Cable Set               1382        199
 
2Gb Fibre Channel Disk Drive Sets:
 2 Gb-146 GB 10 K Drive Set                   2002      6,100
 2 Gb-300 GB 10 K Drive Set                   2004     10,800
 2 Gb-73 GB 15 K Drive Set                    2052      5,100
 
Filler Carrier Sets:
 Disk Drive Filler Set                        2990         59
 
Translation Materials:
 English Translation Materials                9009          0
 Japanese Translation Materials               9010          0
 
Power Cords:
 Power Cord, Group #1                         9800          0
 Power Cord, Group #2                         9820          0
 Power Cord, Denmark                          9821          0
 Power Cord, Group #3                         9825          0
 Power Cord, Israel                           9827          0
 Power Cord, Switzerland                      9828          0
 Power Cord, Group #4                         9829          0
 Power Cord, Group #5                         9830          0
 Power Cord, Australia, NZ                    9831          0
 Power Cord, Thailand                         9833          0
 Power Cord, Uruguay                          9834          0
 Power Cord, Peoples Republic/China           9840          0
 Power Cord, US/Chicago                       9986          0

NC = No Charge

                           Field    Plant            MES
Machine          Feature   install  install  MES     removal Cables
Type      Model  number    only     only     removal charge  required
 
1750      511              N        N        N       N       N
 
                 0110      N        Y        N       N       N
                 0510      Y        N        N       N       N
                 0800      N        Y        N       N       N
                 0801      N        Y        N       N       N
                 0940      N        Y        N       N       N
                 0941      N        Y        N       N       N
                 0942      N        Y        N       N       N
                 0943      N        Y        N       N       N
                 0944      N        Y        N       N       N
                 0945      N        Y        N       N       N
                 0946      N        Y        N       N       N
                 0947      N        Y        N       N       N
                 0948      N        Y        N       N       N
                 1310      N        N        N       N       N
                 1315      N        N        N       N       N
                 1350      N        N        N       N       N
                 1351      N        N        N       N       N
                 1352      N        N        N       N       N
                 1360      N        N        N       N       N
                 1361      N        N        N       N       N
                 1362      N        N        N       N       N
                 1370      N        N        N       N       N
                 1371      N        N        N       N       N
                 2002      N        N        N       N       N
                 2004      N        N        N       N       N
                 2052      N        N        N       N       N
                 2990      N        N        N       N       N
                 5000      N        N        N       N       N
                 5001      N        N        N       N       N
                 5002      N        N        N       N       N
                 5003      N        N        N       N       N
                 5004      N        N        N       N       N
                 5100      N        N        N       N       N
                 5101      N        N        N       N       N
                 5102      N        N        N       N       N
                 5103      N        N        N       N       N
                 5104      N        N        N       N       N
                 5200      N        N        N       N       N
                 5201      N        N        N       N       N
                 5202      N        N        N       N       N
                 5203      N        N        N       N       N
                 5204      N        N        N       N       N
                 5300      N        N        N       N       N
                 5301      N        N        N       N       N
                 5302      N        N        N       N       N
                 5303      N        N        N       N       N
                 5304      N        N        N       N       N
                 5915      N        N        N       N       N
                 9009      N        Y        N       N       N
                 9010      N        Y        N       N       N
                 9800      N        N        N       N       N
                 9820      N        N        N       N       N
                 9821      N        N        N       N       N
                 9825      N        N        N       N       N
                 9827      N        N        N       N       N
                 9828      N        N        N       N       N
                 9829      N        N        N       N       N
                 9830      N        N        N       N       N
                 9831      N        N        N       N       N
                 9833      N        N        N       N       N
                 9834      N        N        N       N       N
                 9840      N        N        N       N       N
                 9986      N        N        N       N       N
 
                           Field    Plant            MES
Machine          Feature   install  install  MES     removal Cables
Type      Model  number    only     only     removal charge  required
 
1750      EX1              N        N        N       N       N
 
                 0110      N        Y        N       N       N
                 0511      Y        N        N       N       N
                 0800      N        Y        N       N       N
                 0801      N        Y        N       N       N
                 1380      N        N        N       N       N
                 1381      N        N        N       N       N
                 1382      N        N        N       N       N
                 2002      N        N        N       N       N
                 2004      N        N        N       N       N
                 2052      N        N        N       N       N
                 2990      N        N        N       N       N
                 9009      N        Y        N       N       N
                 9010      N        Y        N       N       N
                 9800      N        N        N       N       N
                 9820      N        N        N       N       N
                 9821      N        N        N       N       N
                 9825      N        N        N       N       N
                 9827      N        N        N       N       N
                 9828      N        N        N       N       N
                 9829      N        N        N       N       N
                 9830      N        N        N       N       N
                 9831      N        N        N       N       N
                 9833      N        N        N       N       N
                 9834      N        N        N       N       N
                 9840      N        N        N       N       N
                 9986      N        N        N       N       N

Annual minimum maintenance charges

Warranty service upgrade

                                    IOR
                                 (Same Day)
                                    IBM
                Machine        On-Site Repair
Description     Type     Model (IOR, 24x7x4)
 
DS6800          1750     511       $5,904
 
DS6000          1750     EX1        3,093
 Expansion
 Enclosure

Maintenance service

                                    IOR           IO8
                                 (Same Day)    (Next Day)
                                IBM On-Site   IBM On-Site
                Machine            Repair        Repair
Description     Type    Model  (IOR, 24x7x4)   (IOR, 9x5)
 
DS6800          1750    511       $7,013         $5,051
 
DS6000          1750    EX1        3,675          2,646
 Expansion
 Enclosure

For ServiceElect (ESA) Maintenance Service Charges, contact IBM Global Services at 888-IBM-4343 (426-4343).

Specify features

The following charges apply to features ordered for field installation:

 
Description                           Feature     Charge
 
Power Cords:
 Power Cord, Group #1                 9800        $0
 Power Cord, Group #2                 9820         0
 Power Cord, Denmark                  9821         0
 Power Cord, Group #3                 9825         0
 Power Cord, Israel                   9827         0
 Power Cord, Switzerland              9828         0
 Power Cord, Group #4                 9829         0
 Power Cord, Group #5                 9830         0
 Power Cord, Australia, NZ            9831         0
 Power Cord, Thailand                 9833         0
 Power Cord, Uruguay                  9834         0
 Power Cord, Peoples Republic/China   9840         0
 Power Cord, US/Chicago               9986         0

 
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Order now

To order, contact the Americas Call Centers, your local IBM representative, or your IBM Business Partner.

To identify your local IBM representative or IBM Business Partner, call 800-IBM-4YOU (426-4968).

 Phone:     800-IBM-CALL (426-2255)
 Fax:       800-2IBM-FAX (242-6329)
 Internet:  ibm_direct@vnet.ibm.com
 Mail:      IBM Americas Call Centers
            Dept:  IBM CALL, 11th Floor
            105 Moatfield Drive
            North York, Ontario
            Canada M3B 3R1
 
 Reference: YE001

The Americas Call Centers, our national direct marketing organization, can add your name to the mailing list for catalogs of IBM products.

Note: Shipments will begin after the planned availability date.

Trademarks

 
IBMLink, ThinkCentre, FICON, Enterprise Storage Server, ServiceSuite, and iSeries are trademarks of International Business Machines Corporation in the United States or other countries or both.
 
TotalStorage, WebSphere, FlashCopy, pSeries, AIX, OS/400, and zSeries are registered trademarks of International Business Machines Corporation in the United States or other countries or both.
 
Pentium and Intel are trademarks of Intel Corporation.
 
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Linux is a trademark of Linus Torvalds in the United States, other countries or both
 
Other company, product, and service names may be trademarks or service marks of others.

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