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IBM Solution Support Services - technical advisor for Storage provides expert guidance to help you improve business operations

IBM United States Services Announcement 612-019
May 29, 2012


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Planned availability date Planned availability date


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At a glance
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IBM® Solution Support Services - technical advisor for Storage will enhance hardware and software support with an end-to-end proactive technical advisor program, designed to improve availability and reduce product downtime.



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Overview
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IBM Solution Support Services - technical advisor for Storage provides technical advisor (TA) support to assist with the resolution of high-severity problems. It will help your IT team save precious time by working with IBM technicians to facilitate faster problem resolution. Moreover, your TA can offer tested methodologies to prevent outages and use IBM support more effectively. Our remotely delivered offering can help you improve your uptime, enhance your business efficiency, and avoid future storage outages.



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Planned availability date
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May 29, 2012



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Accessibility by people with disabilities
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A US Section 508 Voluntary Product Accessibility Template (VPAT) containing details on accessibility compliance can be requested at

http://www.ibm.com/able/product_accessibility/index.html

Business Partner information

If you are a Direct Reseller - System Reseller acquiring products from IBM , you may link directly to Business Partner information for this announcement. A PartnerWorld® ID and password are required (use IBM ID).

https://www.ibm.com/partnerworld/mem/sla.jsp?num=612-019


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Prices
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For pricing information, contact your IBM representative or IBM Business Partner.

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Other company, product, and service names may be trademarks or service marks of others.

Terms of use

IBM products and services which are announced and available in your country can be ordered under the applicable standard agreements, terms, conditions, and prices in effect at the time. IBM reserves the right to modify or withdraw this announcement at any time without notice. This announcement is provided for your information only. Additional terms of use are located at

http://www.ibm.com/legal/us/en/

For the most current information regarding IBM products, consult your IBM representative or reseller, or visit the IBM worldwide contacts page

http://www.ibm.com/planetwide/us/